JAN-PRO National Accounts - 2015

JAN-PRO: Total Accountability In National Commercial Cleaning.

Accountability

Total National Accountability. What It Means To Us & What It Could Mean To You.

Measuring What We Manage

A Reputation To Protect

Beyond Janitorial Services

Putting Technology On Our Side

At JAN-PRO we take the guesswork out of what clean really means. We set preagreed metrics with every client and then deliver consistently high quality cleaning services that meet or exceed those expectations.

Being a global leader in commercial cleaning brings standards to live up to with every client, every day. There is simply no room for error so when you work with JAN-PRO you get that extra measure of concern for your cleaning needs.

We build skills that go beyond routine cleaning into our training. One example is meeting the strict regulations of the medical facility industry.

Whatever your special janitorial services needs JAN-PRO can meet them.

JAN-PRO embraces new cleaning technologies and invests in them to benefit our clients. Whether it is the latest in hospital grade disinfectants or our exclusive EnviroShieldŽ spray disinfecting, you’ll find JAN-PRO leading the way.

Investing In Our Client Relationships In an industry as competitive as ours earning the trust of our clients requires the ongoing commitment of our people. We work hard to maintain these relationships by always taking that extra measure of care.

The result?...JAN-PRO enjoys the highest level of customer retention in our industry.

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Uniqueness We Built Our Reputation For Accountability From The Ground Up.

Our History Founded in 1991 in Rhode Island

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Our Unique Approach Our franchise owners make an investment in order to service your account — so your success drives their success.

Today, we operate in 12 different countries

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119 offices worldwide, 96 regional offices in the U.S.

JAN-PRO has perfected cleaning processes, services, products, equipment and technologies over nearly 25 years in commercial cleaning.

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11,000+ franchisees, 32,000+ customers across the globe

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EnviroShield is a proprietary disinfecting process that safely eliminates 99% of all common bacteria and pathogens, as well as dangerous viruses such as H1N1 and E.coli. ®

$300 million in sales 2014

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Franchise-based business model

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Leadership

Accountability Begins Here.

Richard Kissane

Eddie Curry

Dennis Thompson

Over 30 years of franchising and commercial cleaning experience.

25 Years of franchise experience in finance.

CEO of OneSource.

CFO of Velocity Sports Performance.

More than 20 years of industry experience, including management roles with Jani-King and BuildingStars.

CEO/President Premium Franchise Brands

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CEO and VP Senior Executive Premium Franchise Brands Premium Franchise Brands

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President of AlphaGraphics.

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COO of Sylvan Learning.

VP of Accounting at Marketing Event Partners.

Involved in the initial and ongoing training and support of new markets.

VP and Director of Treasury of the RTM restaurant group.

Responsible for vendor relations.

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EVP of Wendy’s.

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Experience Accountability At Every Level.

Corporate Service Center Management

Master Regional Franchise Owners

JPI Service Center/Corporate Office is the hub for all support issues as they relate to all national account operations in North America. Key account personnel based here include:

Local management of national accounts takes place at the regional office level.

• Fully functional operations staff focus on maintaining high account retention rates (1.2% account loss across the JP system).

• Master franchise candidates typically have corporate backgrounds at C-level & VP level, and have been highly successful throughout their careers.

Director of National Accounts • Director of Field Services & Operations • Key Account Manager, National Accounts • Corporate Operations Support Staff

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Unit Franchisees Unit franchisees are the most important part of our organization and the core of our success.

• The best franchise unit owners have an exceptional work ethic and drive to be successful.

• Our owner/operators have made a financial commitment and have a vested interest in the success of your account.

Value

Delivering Accountability Every Day.

While there are several inherent advantages in working with JAN-PRO National Accounts, our clients consistently reference the following as being of greatest value.

• Adaptability/Centralized Point of Contact Our goal is to make doing business with us easy.

• Self-Performing Owner Operators Our unit franchisees have a vested interest in the success of your account.

• Consolidated Reporting and Invoicing

Single source billing offers time and administrative savings.

• Ongoing Commitment to Technology

Web-based customer portal, inspections performed by tablet.

• Branded Processes for Consistency

Standardized processes and procedures drive efficiency across the board.

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ISSA Innovation Award Winner, 2012, 2013, & 2014

Innovation Accountability Drives Innovation.

EnviroShieldÂŽ is a proprietary disinfecting process designed to safely eliminate 99% of all common bacteria and pathogens, as well as harmful viruses such as H1N1 and E. coli.

Environmentally friendly/green process.

Negatively charged mist surrounds surfaces at 75 times the force of gravity.

Cleaner work spaces drive increased productivity.

Can be used in all commercial facility settings with complete safety.

Exclusive to JAN-PRO. Unique science means total 360Ëš coverage of all surfaces where contagions form.

EnviroShield disinfecting liquid EPA rated category IV for user and facility occupant safety.

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Commitment

Accountability Through Our Branded Processes.

JAN-PRO’s branded processes allow us to manage and measure our cleaning standards and keep the workplace clean, fresh and protected from harmful bacteria. These processes define and keep JAN-PRO on the forefront of our industry.

JAN-PRO Signature Clean®

JAN-PRO Tracker®

JAN-PRO Technics®

Defines our commitment to consistent quality cleaning, comprised of the best training in the industry.

Defines our commitment to regular on-site physical inspections and total quality assurance.

Defines our commitment to using the latest cleaning technology for improved efficiency, health and indoor air quality for each customer.