January 2015

Page 1

Volume 53 | Issue 1 | January 2015

More cash for consumers in home improvement deal December saw the relaunch of the Green Deal Home Improvement Fund (GDHIF) with £100m pledged by the Government, set to be released in a series of stages on a quarterly basis during the year. The Green Deal Home Improvement Fund (GDHIF) has reopened to householders in England and Wales, offering up to £5600 in funding to support the installation of energy saving measures such as heating system upgrades, insulation and glazing. The GDHIF first opened in summer 2014 with a £120 million budget but it closed within weeks after vouchers to the total budget were quickly applied for. Now DECC has announced £100 million additional funding for the scheme. Although only £30m has been made available initially (with £24m worth of vouchers allocated for solid wall insulation) details of further releases will be announced on a quarterly basis with the next release date expected in February. The list of approved energy savings improvements include: condensing gas boilers, replacement warm air units, waste water heat recovery, fan-assisted storage heaters and floor insulation. Homeowners will be able to receive up to £1000 for installing two measures from an approved list; up to £100 refunded for their

£100 million has been put aside for the GDHIF

Green Deal Assessment and up to £500 more if applying within 12 months of buying a new home. Manufacturers are hoping that the funding will encourage consumers to look at upgrading their heating systems. Chris Stammers, Marketing Director at Dimplex, says: “The reopening of the GDHIF is a welcome boost which will support the installation of a wide range of energy saving measures. DECC has tightened the rules on applications to avoid a repeat of the first

phase, but we’re still expecting it to prove popular and nowhere more so than in the private rental sector. Installers must be ready to take advantage of the opportunities.” The APHC has also welcomed DECC's announcement, but argues that more needs to be done to encourage professional installers to get involved. Speaking on behalf of the Association, CEO John Thompson says: “For installers, particularly small businesses, the transient nature of the fund makes it difficult to depend on, and what we would like to see is greater emphasis put on consultation with sole traders and SMEs who can be left feeling uncertain when funds are so swiftly closed and revised. “When the GDHIF closed so rapidly in the summer consumers were losing confidence in the advice given to them in their best interest from installers, and many installers began to lose confidence in government schemes such as Green Deal. We feel greater communication and consultation between Government and installers is needed to avoid this situation.”

Employers ignorant about qualifications Recent research undertaken by City & Guilds has suggested that many employers are often unfamiliar with qualifications when they are abbreviated within a candidate's CV. The study found that the majority of employers questioned didn't understand the acronyms and were unable to identify their status and meaning. Working with the Plain English Campaign, City & Guilds asked the opinions of more than a thousand managers working for small companies and large enterprises. Nearly 65% of respondents admitted that they had to look up abbreviated qualifications to discover

their meaning and a similar number said that they were sceptical of abbreviations, believing that they might be used to mislead or cover up a lack of skill. Most worryingly, 95% of employers quizzed in the survey proved unable to identify which was the most advanced qualification from a list of acronyms. As well as a lack of understanding the same study also demonstrated a lack of confidence in the current education system, with only 35% of employers saying that they believed today's qualifications adequately prepare people for the workplace.

“The research findings are of concern to both employers and job seekers,” says Graeme Dryden, Training and Technical Manager at APHC. “I would urge employers to invest the time in staying up to date with the latest types and titles of training available.” Following the research, City & Guilds has created an online 'Education Jargon Buster' in a bid to lift confusion and help employers to understand the level of each qualification and to be better informed when recruiting. The jargon buster can be found at TechBac.com where there is a list of the most commonly misunderstood education abbreviations.

Get your hands on a smart control. There’s seven chances to win!

See page 27 for details

Career choice

For the second year running, training provider JTL is running its Ambassadors initiative, where women who are currently in an apprenticeship in the building services engineering sector, or who have recently completed one, encourage other young women to follow in their footsteps. At the heart of the programme is the idea that young women who are making a significant success of their careers as a plumber or electrician should share their personal experiences as an apprentice, which will help to inspire female school leavers to consider a career in what remains a predominately male orientated industry.

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January 2015

NEWS Review

3

Inside this issue Survey points to Editor’s Product Spotlight How the new wireless power tool charging system from Bosch should make life easier for installers

See page 18 t

Heating Controls The installation of some simple controls can help to cut fuel bills for millions of UK homes.

See page 23

Training & Education We look at some of the latest courses for today’s installers and the next generation of professionals

See page 33

Underfloor Heating How the latest UFH systems can help to make it easy to find a solution for retrofit projects

See page 41

The Technical Magazine for the Plumbing, Heating & Air Movement Industry

Incorporating: Plumbing & Heating News Plumbing & Heating Equipment News

a bumper year Viewpoint for UK installers by Chris Jones

Many professional plumbing and heating engineers are expecting business to boom over the next 12 months, according to new research released by Plumbfix. Well over half (61%) of all plumbers and other tradespeople questioned by the supplier’s umbrella company Screwfix expect business to get better for them in 2015, with more than 80% of those questioned having enough work to keep them busy. In comparison, only 73% of tradespeople questioned in 2012 felt that this was the case, a positive sign that business is continuing to improve. This optimistic outlook is supported by the fact that more than one third (39%) of those questioned said that they are providing more quotes for prospective jobs compared to the same time last year, a trend which is continuing to improve yearon-year. In fact, one in ten already feel their current workload is more than they can handle. Installers are also positive about the general economy, confident that it will continue to improve over the year.

Andrew Livingston, CEO of Plumbfix, comments: “The latest findings from our Trade Pulse report reflect what we are hearing from customers in our stores every day; business is good but the future is looking even better. The optimism felt for 2015 is particularly encouraging for the UK economy and if tradesmen’s predictions for business growth come to fruition, there is likely to be a positive impact on employment too. “We are always looking at ways in which we can meet the increasing demands from tradesmen and their growing businesses. By continuing to grow our store network, offering a 24/7 service through our contact centre and continuing to expand our mobile site and Click & Collect service, we feel that we are helping to make tradesmen’s lives easier so that they can focus on their businesses.” Trade Pulse is a monthly index which surveys more than 500 UK tradesmen including qualified plumbers and heating engineers and tracks work levels and optimism among the trade.

Room for improvement Excitement about the Government’s reopening of the GDHIF may be somewhat muted because of the industry’s previous experience of such initiatives, but at least DECC appears to have learned from experience. The scheme was massively oversubscribed when it was originally launched in June, with the cash allocated in just six weeks. The decision therefore to distribute the money in a series of stages during the course of the year should help to reduce the number of disappointed applicants. Some might argue that the previous GDHIF was simply a victim of its own success. Unlike the long heralded Green Deal itself, consumers have obviously caught on to the idea of using other taxpayers’ money to improve their homes. Clearly a cash incentive is a much more attractive proposition than the prospect of taking out a loan – whatever the payback arrangements might be. Also, the focus on ‘home improvements’ rather than ‘environmentally-friendly’ measures probably helps to win over more sceptical householders. As before, though, any consumer wishing to take advantage of the cashback opportunity will need to get a quote from a Green Deal registered installer which immediately limits the number of those in the trade who will be able to benefit from any increase in demand. Plumbers and heating engineers have not exactly flocked to get on board the Green Deal train and DECC has to recognise that the best way to win the hearts of homeowners is to win the confidence of the professionals. The fortunes of GDHIF and other government initiatives may ultimately depend on certain events in May this year, but whatever 2015 may have in store, we wish you and your business a very happy and prosperous New Year! MV_Fluids_qtr_A3_Aug05 Follow us on

7/19/05

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What a picture!

Published by: Pinede Publishing | 16/18 Hawkesyard Hall, Armitage Park, Nr Rugeley, Staffordshire WS15 1PU Tel: 01889 577222 | Fax: 01889 579177 Email: info@phamnews.co.uk www.phamnews.co.uk Managing Editor Chris Jones Assistant Editor Carol Hitchcock Publishers Chris Evans Russ Jackson

Southern Advertisement Manager Nathan Wood Classified Sales Sharon Nutter Magazine Administrator Helen Green

Editorial & Southern Sales Office: PHAM News | 1b Station Square, Flitwick, Bedfordshire MK45 1DP Tel: 01525 716143 | Fax: 01525 715316 Editorial Email: editor@phamnewsedit.co.uk Sales Email: nathan@phamnews.co.uk Northern Office: Pinede Publishing | Argyle Business Centre, 8 Leicester Street, Southport, Lancashire PR9 0EZ Tel: 01704 501090 | Fax: 01704 531090 Email: russ@phamnews.co.uk Subscription Enquiries: Tel: 01889 577222 | Fax: 01889 579177 Email: circulation@phamnews.co.uk

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ABC Audited circulation Jan-Dec 2013 | 28,488 Subscription Rates United Kingdom £60.00 Overseas (Surface) £80.00 Overseas (Air) £95.00 ISSN 1368-9061 Printed by: Precision Colour Printing Ltd. Origination by: www.italicauk.com

© Copyright 2015 | Plumbing, Heating & Air Movement News All rights reserved. No part of this publication may be reproduced or stored in a retrieval system without written consent from the publisher. Attributed articles represent the views of the Author(s) and are not the necessarily those of the Editor. The publishers accept no responsibility for claims made by manufacturers or advertisers. This magazine includes a number of colour editorial photographs paid for by suppliers.

Wilo UK has announced the winner of its ‘We Love Water’ photographic competition. Reading based Adela Nistora entered her photograph taken at Jeppe Hein’s interactive fountain in London on a summer’s day and she wins the first prize of £1000 worth of photographic vouchers. She will also see her picture take pride of place in Wilo’s 2015 calendar. Second place went to Jon Brook for his shot of Ribblehead viaduct framed by an impressive rainbow and third place went to Marlon Cole for his incredible shot of mountains framing and reflected in a silent lake in the Highlands. A selection of this year’s entries can be seen on the Wilo UK website at www.wilo.co.uk

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January 2015

4

News Review

IDHEE celebrates its half centenary Membership has its benefits

Last month the IDHEE (Institute of Domestic Heating and Environmental Engineers) met at the House of Commons to celebrate its 50th Anniversary. Alan Whitehead MP joined the event along with industry partners to acknowledge the achievements of the Institute over the decades. Peter Thom, past President of the IDHEE and MD of Green Heat, spoke to the gathering about the Institute’s history, highlighting its successful lobbying activities to raise standards and excellence in the heating sector “Our members should be proud to be part of such an eminent organisation, held in such high esteem by Government other or-

ganisations,” said Peter Thom. “We continue to provide the expertise for the development of British standards, Building Regulations and legislation on climate change and energy efficiency.” Also speaking at the event

was the Institute’s new CEO, David Matthews, who looked to the future with an eye to its role in continuing to provide education and training. “Heating design has dropped down the agenda,” said David Matthews, “and it needs to be

brought back up by building it into apprenticeships and emphasising it among existing gas engineers, renewable installers and graduates – and we need to look at modern ways of delivering it. “Simplification will be at the heart of our policy development work. It should simple, rationalised and cost effective. If you achieve those three aspects, the scheme is going to work. “We need debate and industry feedback, both from within the IDHEE and other trade bodies to achieve this aim. My vision of the future is that we talk more, restructure, use the resources offered by the internet and take design training forward.”

Latest phone up for Sponsors of speed grabs in giveaway

JG Speedfit will be sponsoring the GBmoto Kawasaki team to compete in the 2015 MCE British Superbike Championship season. Speaking on the new partnership, Mike Riseley, UK Director of Sales at JG Speedfit, comments: “We’ve had a historic association with motorsport, mainly on four wheels, but stepped into the BSB paddock for the first time a couple of years ago sponsoring a team in the British Superstock 1000 Championship. We spent this time evaluating if motorcycle racing sponsorship had a good affinity with our brand and determined it clearly does in terms of elevating brand awareness and identity, so it was a natural step up to the British Superbike class for 2015.” To learn more about the team, visit www.gbmoto.com

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The drive for energy efficient homes could increase asthma risks according to new research from the University of Exeter Medical School, which found that a failure to heat and ventilate retrofitted properties could lead to more people developing the respiratory condition. Richard Sharpe, one of the researchers, says: “We’ve found that adults living in energy efficient social housing may have

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an increased risk of asthma. Modern efficiency measures are vital to help curb energy use and typically prevent heat loss through improved insulation and crack sealing. Yet some people, particularly those living in fuel poverty, are unlikely to heat a building enough – or ventilate it sufficiently – to prevent the presence of damp and mould, factors that we know can contribute to asthma.”

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Heating controls specialist Horstmann is aiming to brighten up the new year with a competition giving away a new iPhone 6+. The competition is free to enter and one lucky winner will walk away with the Apple device worth over £600. By completing their details on an entry card, installers can enter the draw to win the phone or a range of free controls products from the Horstmann catalogue. Entry can be done via the internet. Just visit www. horstmann.co.uk/win to Sales and Marketing Director fill in an online entry form. Paul Lovegrove says: “We’re Printed versions can be aiming to help get rid obtained from the counters of those winter blues by of participating merchants. offering the chance to win PHAM 110x292mm 14_visuals 14:50 Page iPhone 6+,1 a great addition Commenting on18/12/2014 the an competition, Horstmann to any installer’s tool kit.”

Free Gas Safe notifications are just one of the benefits available to installers who sign up to Ferroli’s new loyalty club Installersmate. Other advantages include annual boiler service reminders, easy warranty registrations, competitions and exclusive rewards. Plus all new members will receive a free Ferroli branded black polo shirt. The online platform also provides a central location for storing your records on the Ferroli boilers you install. Installersmate will also offer regular competitions and prize draws. Installers who register before the end of March can enter a prize draw to win one of five Love2shop vouchers worth £150. “If you install Ferroli boilers, you’ll want to become a member of Installersmate,” comments Ferroli’s Sales

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January 2015

News Review

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Bigger home for Plumbing makes youth more employable Cornwall business Continental Underfloor, the supplier of UFH systems to the trade, has moved to a larger facility in Cornwall. Formerly located in Bude, the new HQ was opened by Dan Rogerson MP for North Cornwall on the Pennygillam Industrial Estate at Launceston. The move comes after a period of significant growth, which has seen the team grow to 22 employees and several new product lines added to the company’s portfolio, including Continental MD Chris Ingram the recently launched smart (left) and Dan Rogerson MP at the office opending heating control ‘therM’. With easier access to transport links, the new location will be more convenient for customers and employees, helping to ensure the business can continue to provide a reliable next day delivery service across the UK. The new premises have been refitted to provide 3000ft2 of warehouse space, enabling Continental to hold larger quantities of stock, and 5000ft2 of office space to accommodate the growing sales and technical support teams. The company expects to recruit another 12-16 people within the next six months.

Only real spares The Heating and Hotwater Industry Council (HHIC) is calling on heating engineers to make sure they fit only genuine spares and to alert Trading Standards if they come across any fakes. Roger Webb, Director of HHIC, says: “There are a lot of heating spares that are fake, with many carrying a CE mark and claiming to be an exact replica of the manufacturer’s own part. But these fakes won’t have been through the rigorous testing process or be made of the correct material, which at best invalidates the boiler warranty or at worst they could be dangerous. If a problem occurs as a result of using them, the installer is liable.”

Parents believe that a plumbing qualification will make someone more employable than if they go for a history, English or a foreign language degree – according to new research from the City & Guilds Group and the Edge Foundation. Over half (57%) of respondents rated a young person with a plumbing qualification or apprenticeship as being ‘very employable’ – higher than having a degree in history (8%), English (22%) and a foreign language (33%). Despite this support for vocational qualifications, the research reveals that just 16% of parents hope their child will complete

an apprenticeship. Only 8% were keen on their child gaining a level 2 vocational qualification and 13% for a level 3. However, less than two-fifths say they know ‘a lot’ or a ‘fair amount’ about these types of achievements (36% and 37% respectively).

Commenting on the survey, Chris Jones, CEO of City & Guilds, says: “Parents have the most influence on young people, but parents just don’t know enough about all the career options available. That’s why it’s not surprising that so many of

them want their children to go to university. For too long it was portrayed as the best and only route to success. Young people need the opportunity to explore their options and discover exactly what route is right for them.” Jan Hodges OBE, CEO of the Edge Foundation, adds: “There is a disconnect between what parents know about employability and what they feel is the best for their children in terms of academic achievement. We need to continue in our mission to champion technical, practical and vocational learning, opening up the many options to our young people.”

Chance to win with underfloor heating Buying underfloor heating products could win you a new van in a competition sponsored by Renewable Energy Warehouse (REW), based in the West Midlands, and Polypipe. Just spend £500 on Polypipe UFH from REW and you’ll get one entry ticket for the prize draw. Running until the end of April, the contest gives the chance to win a Peugot Expert branded van with your own company colours and logo. Previously voted ‘What Van?’ small panel van of the

year, the Expert is described as robust and comfortable, with its HDi engine offering excellent fuel economy.

As part of Bell Plumbing, REW provides installers with a nationwide distribution service, allowing plumbers

across the UK the chance to enter. For more information on the competition visit www.rewltd.com/win-a-van

Hot water on tap for African school

Students at an education centre in Vrygrond, South Africa, are set to benefit from domestic hot water supplied by equipment donated by the Magic Thermodynamic Box Company. The SOZO Foundation, a South African charity, worked with the company to fit the Little Magic Thermodynamic Box system, which is a solar assisted heat pump. “We are happy to be a part of this project and are looking forward to the completion of the centre. People in the area are suffering financially and academically, so we want to help as much as we can,” says Marketing Director Alex Basile. ENQUIRY

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January 2015

News Review

8

Female apprentice makes history New production line for gas boilers

Cutting the ribbon on the new line: North East Derbyshire MP Natasha Engel with Shadow Chancellor Ed Balls

A new gas boiler production line has been opened at Worcester’s Clay Cross factory in Derbyshire. The facility has traditionally been associated with the manufacture of the company’s Heatslave and Danesmoor oil boilers, producing around 25,000 oil-fired boilers each year, and the new line will sit alongside the existing oil boiler lines. The extension marks the first stage in the company’s

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export plans and will initially manufacture products for the Belgian market. It is expected that the line will go on to produce gas boilers for the American market plus 20 other European countries. Shadow Chancellor Ed Balls helped to perform the official opening duties and said: “Touring the factory and meeting the workers here, it is clear to see why Worcester is one of the UK’s leading businesses.”

A Gateshead College student, Jill Cormack, has been named as the region’s top plumbing apprentice by the CIPHE, making her the first female plumber to win such an accolade in the Institute’s history. A former call centre worker, Jill enrolled on a four-year advanced plumbing and heating and gas apprenticeship to pursue her dream career in the industry. The 27-year-old is employed

by Gateshead Council and in her day job carries out

Scratch and win UK shower manufacturer Triton is currently running a ‘Scratch & Win’ campaign which offers installers the chance to win hundreds of prizes ranging from safety boots to thermal mugs, plus a chance to be in the main prize draw to win a new VW Caddy van worth over £16,000. To enter, installers simply need to pick up an exclusive scratchcard whenever they purchase any one of Triton’s range of electric and mixer showers from their nearest participating stockist. The promotion started in November and applies to purchases made before 27th February. For more details about the company’s latest promotions and information follow @tritonshowers on Twitter or visit www.tritonshowers.co.uk

installations in properties in the council’s housing

stock. She also spends one day a week developing her skills at Gateshead College. Jill says: “I’m thrilled to have won the award and been recognised by such a well-respected national organisation. I always wanted to train as a plumber and when the opportunity arose I jumped at the chance. “I’m thoroughly enjoying it and I’m living proof that it’s never too late to retrain and develop new skills.”

LPG cash incentive National LPG supplier AvantiGas has launched an online, incentive-based referral scheme called AvantiConnect. Aimed at heating and plumbing engineers operating in rural areas, the scheme offers the opportunity to earn additional income and access exclusive benefits when making successful AvantiGas LPG referrals.

By registering online through the AvantiConnect portal, installers will receive £500 for each of the first two successful referrals submitted from homes or businesses already using LPG or looking to make the switch. For more information or to sign up to AvantiConnect, simply visit the website: www.avantigas. com/avanticonnect

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T

he nominations for the Geberit Awards flew in, but there could only be one winner in each of the three categories. This meant a very tough job for the Awards judges: Simon Spridgeon and James Lanchbury of Geberit, Michael J Howard, Director of The Green Consultancy, and PHAM News Editor Chris Jones. The panel was tasked with selecting the worthy winners, each of whom had to demonstrate why they are the best in the business, whether that be by embracing new products and techniques, by being a quick learner or by going above and beyond to translate their customers’ dreams into a reality.

Best commercial The Geberit Award for the Best Commercial Installer Team went to J L Phillips Renewable Energy, who demonstrated outstanding teamwork when using Geberit Mapress fittings and pipes to install renewable energy systems at four poultry sites in Nottinghamshire. The team completed the installation at each of the sites within two days, using more than 5000 Geberit components in the process. “Pressing pipework instead of welding and soldering saved valuable time and ensured a fantastic finish, with no heat damage to pipes,” comments Annabel Vince from the company. “The rubber seals in the pipework ensured a leak free system across the sites, and the pipework sustains 95°C hot water, crucial for biomass systems. “With the help of Geberit products, we achieved successful installations, finished on time and had a happy client. Winning the Geberit Award is the perfect way to round off a successful year.”

The three winners received their awards at Geberit’s UK offices in Warwick: Christopher Lemons (apprentice), Jonathan Terry (domestic) and Jason Phillips (commercial)

Best apprentice It was another large project that won Christopher Lemons the accolade of Best Apprentice. Showing initiative and an eagerness to learn, 20-year-old Christopher took it upon himself to contact the Geberit technical team while installing a new heating system at a school using Geberit Mapress Carbon Steel. “I wanted to find out how to correctly connect Geberit Mapress Carbon Steel to Geberit Mapress Stainless Steel so that it could be used for the external run,” explains Christopher. “I did this to help out my colleagues and to demonstrate my commitment to the job.” “I’m always pushing to learn more and do the best I can on every job I work on,” comments Christopher, who is in his third year of his apprenticeship with Derbyshire County Council. “I’m overwhelmed to win the Geberit Award. It will help my career and look really good on my CV.”

Best domestic The same level of commitment and pride in his work was demonstrated by the winner of the Best Domestic Installer in the Geberit Awards, Jonathan Terry. Nominated

by one of his customers who described him as a ‘one of a kind installer’, Jonathan heads up the installation team at Jonathan Terry Bathrooms and uses Geberit products as a matter of course when it comes to concealed parts or wall-hung applications, priding himself on always achieving a high-end finish. Justine Bullock from Taylors Etc Design, who nominated Jonathan for the Award, says: “One example of Jonathan’s work was on a high end design with high end product specification where we needed to use a team we knew and trusted for the correct end result. Jonathan used Geberit Duofix frames to install a bespoke wall-hung vanity, plus a Geberit Duofix frame and smoked glass flush plate for the wall-hung WC. “The combination of excellent quality products and superb installation means our customers are blown away by the results.” “I’ve always taken a great deal of pride in my work and aim for a quality finish on every job, that’s just the way I am,” said Jonathan. “It’s nice to be recognised with the Geberit Award, particularly after being nominated by a customer. It just shows I must be doing a good job!”

Water + Energy Elements of Success. ISH is the world’s leading trade fair focusing on the combined themes of water and energy. Only here will you find future-oriented technologies that offer maximum user comfort and convenience. Visit the leading event for sustainable sanitary solutions and innovative bathroom design as well as energy-efficient heating, air-conditioning, cooling and ventilation technologies in combination with renewable energies.

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Last summer we teamed up with Geberit to set installers and their customers a mission: to help us find the Best Commercial Installer Team, the Best Apprentice and the Best Domestic Installer – and now the winning names can be revealed.

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January 2015

10

LETTER Tray

£100 Star Letter The risk of illega l taps I’d like to high light the issue of kitchen taps that incor porate a flexible hose which can be submerged in the sink. I believe their installation in over 99% of UK prem ises is illegal, because under the right conditions contaminated water can be syphoned back into the publ ic drin king water supply.

The Water Supply (Water Fitti ngs) Regulations 1999 set five risk categories, with Fluid 5 representing a signi ficant health hazard, which includes domestic kitchen sinks. At this level of risk, one must consider the back flow protection requ ired. For Fluid 5 this is simple, as no mechanical protection is acceptable; therefore, the only alter native is to supply the taps from stora ge. Next is the practical ity of doin g so.

Since the introduct ion of the regu lations the majority of new houses no longer have a stora ge cistern, their water being supplied direct from mains.

As the taps cannot meet the requ irements for connection to the main s water, anybody livin g in a post 2000 property would have to fit a stora ge cistern and run a new pipe to the kitchen sink. But it doesn’t end there. Most of these taps are desig ned for mains pressure. In addition to fitting a cistern, one need s to fit a booster pump to prov ide sufficient pressure. In line with WRA S back flow advice, a sepa rate drin king water tap prov iding wholesome water may be necessar y because the regu lations requ ire all prem ises supplied with water for domestic purposes have a drin king water tap.

It is estim ated that to fit a tap in compliance with the regu lations would cost circa £1000. I thin k people will agree that anyone buyi ng a tap for £100 wouldn’t expect to pay anot her £1000 to fit it legal ly. To illega lly fit or use such a tap is a crim inal offence! For pre 2000 prem ises that have stora ge, is it reasonable to expect someone to run a second cold pipe all the way to the kitchen, agai n fittin g a booster pump and sepa rate drin king water tap. Furt hermore, as these taps are monobloc, wher e does one fit the drin king water tap?

I am not suggesting we ban these taps, but they shou ld carr y a warn ing on the box stati ng they cannot be fitted direct to the main s water. Plus, the instr uctions shou ld make it clear that where a tap is supplied from stora ge, a booster pump and sepa rate drin king water tap may be requ ired. And the purchaser shou ld be made aware that failu re to comply with the regu lations is a crim inal offence. These taps are bein g sold in DIY stores, plumbing outlets and all over the web; but after three years of trying I have been unable to get anyone to do anyt hing!

I am in talks with my MP, WRAS and Trad ing Standard s about this issue and welcome views and support from others in the industry (bob.chambers@ tisca li.co.uk). Robert Chambers Weston-super-Mare

Considering condensing Having read the Editor’s Nov/Dec viewpoint concerning the adoption of condensing boilers: If the public at large understood the physics of condensing technology they would wonder just why there was so much excitement about a move that really didn’t amount to much. If you consider that 10 years ago the percentage of high temperature radiator systems was considerably more than low temperature floor heating systems, and as the replacement boiler market was in full swing, then a very high percentage of condensing boilers fitted at that time could not condense apart from the first 10 minutes after switch-on. Condensing boilers require a return water temperature of 50˚C or less—and back then radiators would be operating on a return temperature of 70˚C. It is unlikely that many radiator systems ever benefited from a proper design with correction factors applied to ensure condensing would occur, and that probably still applies even today. So it is more likely that the benefits of 10 years of condensing technology boil

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down to politicians actually forcing a technical subject through the system— but unfortunately it was the wrong one. If they had forced a bill requiring floor heating to be mandatory, then engineers would very quickly have caught on to the fact that floor heating and condensing boilers were made for each other and produce great savings ALL the time, so condensing technology would have matured along with floor heating. The only benefit that could be claimed with the condensing boiler/radiator systems was the fact that even without condensing the new boilers were undoubtedly more efficient than the old ones they replaced, but had the boilers been condensing then in ten years the savings may well have been huge. It is a great pity that the Government could not be persuaded to make solar thermal space heating support compulsory. If no fuel is used, then no CO2 is produced. Douglas Haigh FIDHEE Via email

Tax proposal could be costly We received the following letter regarding statements made by Worcester on proposals to discount Countil Tax for more energy efficient homes and invited the company to respond. Congratulations to Worcester. It’s no mean achievement to be awarded ‘best buy’ for the fourth year in succession by the ‘Which?’ boiler report (pages 6-7 of Installer’s Choice, Oct/November – their useful and valued installer magazine). There’s little doubt about it – they lead the field. Page 4 announces that Worcester welcomed the plans by Liberal Democrats and others to reward people who improve the energy efficiency of their homes with a Council Tax discount. It surely can only be attributed to their desire to sell more boilers? It sounds plausible that “the idea that homeowners could find themselves benefitting from both reduced energy bills and reduced Council Tax has the potential to be one of the strongest energy incentives introduced to date.” So much for the time and money spent on thinking up and promoting the Green Deal and RHI – with all the condemnation they’ve attracted. Council Tax is unfair, just as was the old rating system. I remember hiding an outside tap under a low ‘bird box’ to avoid my customer having five shillings added to their annual ‘rates’! This proposal means that the saving by some has to be made up by others who may already be suffering financial hardship or just managing to get by. The article further states that the mandatory status of condensing boilers has helped to reduce emissions and the need is now to motivate homeowners to do more by considering the way they heat and insulate their properties. “Arguably, the best way to do that is to offer a financial incentive which is simple to understand and access.” I have no gripes with the latter points. Notice the use of one of those annoying, oft used adjuncts: emissions, carbon footprint, saving the planet, for our grandchildren’s sakes, etc. I very much doubt “the most practical way to put these proposals into practice… (could be)… to re-align each property’s Council Tax in accordance with its energy rating”, but agree that “without doubt” assessments would require a significant level of investment. For investment, read ‘cost.’ That’s re-introducing another minefield here. My online energy rating was pretty high even though my trouble-free, minimal servicing gas boiler is 16 years old. Probably because I consider my four-bed hut to be very well insulated, which no assessment could detect unless thermal imaging is utilised. It’s only a few years ago at a Green Build exhibition in Manchester that I was told by a thermal imaging camera promoter that it was the Government’s intention to thermal image every property in the UK.

It hasn’t come about, but it made sense to me in principle. The final paragraph asserts that the re-alignment “would certainly send out a strong message on how serious we are about creating a stronger, more sustainable economy over the long term”. It’ll certainly do more than that! (Nail in the coffin for Lib Dems perhaps.) Please add ‘sustainable economy’ to the list of adjuncts. Stick to making ‘best boilers’, Worcester – you’re good at it! Alan Hulme Stockport Dear Mr Hulme, Firstly, thank you for your kind words relating to our boiler range’s ‘Which?’ Best Buy credentials and our Installer’s Choice magazine – they are very much appreciated. The consensus amongst the installers we speak to as well as our industry peers is that, via schemes such as the RHI and Green Deal, there has simply been too much red tape put in the way of homeowners who wish to heat their homes for less, and of heating engineers eager to play their part. Whilst the Liberal Democrats’ idea is arguably quite vague in terms of stating how the finance would be generated for such an extensive scheme, I’m sure you’ll agree that a direct correlation between energy efficiency and Council Tax rates would at least offer a tangible and accessible incentive to engage homeowners to consider how their homes are heated and insulated. We’ve actually seen a very similar initiative put in place with company cars, whereby a lesser tax levy is placed on those models with reduced emissions. This has resulted in more company car users making their choice based on emissions, alongside other factors. This has already driven manufacturers of even the biggest luxury cars to make inroads into designing cars with low emissions without compromising performance. Could a similar path be followed for the heating industry? There are already measures in place for new-build properties through the Building Regulations and SAP, which ensure houses are being constructed with low CO2 emissions. With nothing as strong as this in place for existing properties however, something along the lines of a Council Tax reduction is likely to have more impact than the present RHI or Green Deal arrangements. Martyn Bridges Director of Marketing and Technical Support at Worcester, Bosch Group

What’s Your View? The Editor welcomes letters from readers on all aspects of the industry. Letters can be sent by email or post but must have a return name, phone number and address (not for publication).

Please address your letters to: The Editor, PHAM News, 1b Station Square, Flitwick, Beds, MK45 1DP or email editor@phamnewsedit.co.uk

18/12/2014 14:44


January 2015

PEOPLE on the Move Ken Hale has been appointed Chief Executive Officer at Smith’s Fan Convectors. With a track record in leading the development and delivery of change programmes for profitable growth, Ken also has expertise in sales, marketing and product development strategies. Before joining Smith’s, Ken was MD at Baro Lighting (UK) Limited, a specialist retail lighting manufacturer. Duravit UK has announced the appointment of Martin Carroll as its new Managing Director. Martin previously held the position of Sales Director at the company and has extensive knowledge of the bathroom industry. His remit will be to coordinate, support and expand distribution channels as well as enhance the direct approach to project decision makers. The sales team at Saniflo has been strengthened with the appointment of Colin Bland as Northern Regional Field Sales Manager. Colin will be responsible for a team of four sales managers who cover territories from the Midlands to northern Scotland. Previously, Colin was responsible for the renewable energy sales team at Viessmann where he dealt with a wide range of customer sectors. Trianco has appointed Alan Jones as UK Sales Director. Alan joins the company with over 30 years of sales and marketing experience in the construction and heating markets. He started his career with Vaillant in 1995 and also worked at Ideal boilers as Divisional Director, where he was responsible for leading a sales team and developing the company’s growth in the merchant and installer sectors. Bristan Group has appointed Daniel Winchester as new Head of Commercial Specification. Daniel previously worked at Dornbracht, a global manufacturer of premium bathroom and kitchen fixtures, for over six years. In his new role, Daniel will be tasked with leveraging the Group’s expanding commercial product portfolio in order to increase market share in the arena. The new Business Development Manager at Bosch Commercial and Industrial Heating is Tim Southam. Tim joins Bosch with extensive engineering qualifications and experience in the specification of heating and hot water technologies. He will be responsible for liaising with and advising consultants and specifiers on Bosch system design and installation best practice. The new National Sales Manager at Spirotech is Kevan Peaker (pictured), who will be responsible for managing the sales team. He comes to the role with 30 years experience having previously worked at Myson, Potterton, Ideal and Glow-worm. He will work with new Area Sales Managers Paul Hever, who will cover London and Anglia, and Terry Whelan, who will look after the North East. A new Sales Director has joined Timoleon. Jamie Bomber brings with him a wealth of experience in the heating and air conditioning industries, having previously worked as Sales Director for BOA Group, looking after HVAC projects worldwide. He was also International Business Development Director at Tour Andersson and National Sales Manager for Nu-Air. Boiler and cylinder manufacturer ACV has made two new Business Development Manager appointments. Colin Cage (pictured) will cover North London and East Anglia, whilst John Davies has been assigned the North West region of England. Both bring a wealth of industry experience to their new roles, with Colin having 35 years and John with more than 30.

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January 2015

12 Point of View

Renewables – a tough year ahead With such an eventful year of government-funded energy schemes behind us, what does the new year hold for installers of renewable technologies? Andy Buchan, founding partner at Future Renewable Energy, looks back to consider what the future may hold.

O

n reflection, 2014 has seen many ups and downs with regards to environmental policies. For example, we saw many installers becoming accredited as Green Deal installers at a considerable cost so they could join the ECO scheme fitting new boilers. However, this scheme was dramatically reduced after energy companies put pressure on the Government by threatening to increase Andy Buchan fuel costs to their customers. Later in the year, the Green Deal Home Improvement Fund (GDHIF) was introduced before being quickly shut down after a run on the cash reserves, and it seemed to go down the same route as the ECO scheme – in plumbers’ terms, down the pan – before being relaunched with replenished funding. On a brighter note we did get the very much awaited RHI in the spring, begging the question, would this provide a spring board for the domestic renewables industry? We also saw the Government show its

hand regarding fracking for shale gas. To paraphrase David Cameron, we are fully committed to achieving energy security for the UK, so now there is a big push for shale gas. We have also seen oil prices tumble, with current prices (December) below $60 a barrel – but how long this will last remains to be seen! What is extremely disappointing is that we now have fewer installers registered on the Microgeneration Certification Scheme (MCS) database for heat technologies than we had in 2010 – which to my mind means instead of reducing CO2 emissions we shall be producing more of it. In real terms there are less than 1000 MCS renewable installers, yet we have 130,000 gas installers!

Aspirations Well, that was my whinge for 2014, so now for my 2015 aspirations. I was asked in 2010 what my hopes were for 2011, and my wish

was to see as many solar panels on roofs as there were satellite dishes. When I said that, I actually meant solar thermal. What we got instead was loads of solar PV with the very generous tariffs that were available. I now wonder if there are enough south facing roofs left for thermal panels. There is talk from the MCS steering group that air source and ground source heat pumps may be split into two technologies within the scheme, which I personally think would be a good thing for a number of reasons. First, when heat pumps become more mainstream, I see the split being 80% air and 20% ground source. After all an air unit is more like installing a boiler, so hopefully this will be reflected in the price of becoming accredited – that is, 50% of the current cost. As things stand, installers who only install air source are having to pay the same MCS fee as installers who are installing both. If the split happens, hopefully we should see more installers joining the scheme. Water is probably our most precious resource and we really should be looking after it. Some 33% of water in our homes is used for WC flushing, and another 16% for

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clothes washing, and then we need water for our gardens and vehicle washing, all of which could be supplied from a rainwater harvest tank. This may be a costly item to install in an existing property, but when it comes to new build, it’s technically easier and much more affordable. With so many benefits afforded by rainwater harvesting, it should be a requirement in achieving planning permission for new build.

Reality check As previously mentioned, with oil at a four year low and shale gas being high on the agenda, how will renewables stand up in 2015? The seven year domestic RHI tariff will provide the kick-start, but is that the silver bullet? I think not. Over the years I have seen the change of public attitude coming from the rise in fuel prices. I hope I’m wrong, but I have a feeling it’s going to be another tough year for renewables. Andy Buchan is the founder of the Cotswold Efficient Energy Centre, a renewable energy company near Tetbury, and a Partner at Future Renewable Energy, where he advises installers on the optimum route into renewables.

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www.salamanderpumps.co.uk in the bathroom or utility area. With a reputation for reliability built over the last 10 years, the CT Force range is backed by a 3-year warranty and is meeting the market demand for brass at affordable prices. The growth of CT Force is no accident but testament to Salamander’s planned commitment to innovation and product development. The company now leads the way in design technology, combining a spectrum of materials including plastics, polymers and, of course, metals including brass, which has always forged the

industry’s most trusted engineering components. Brass has a combination of strength, corrosion resistance, and formability that will continue to make it the plumber’s favourite, yet the ability to respond to these specific market preferences with different materials all achieving the same reliable, efficient and quiet performance levels sets Salamander apart. It’s all down to expert family planning. CT Force – making water perform in brass

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January 2015

14 Green Matters Biomass saves big Comparing the pathways to low carbon

(l-r) Matthew Evans from TGE Group, Phil Morris from Safe Harbor and John Wallis from Cloverfield Care

Cloverfield Care, a nursing and residential care home for the elderly in Whitchurch, Shropshire is set to save owners Safe Harbor more than 115 tonnes of carbon per year and see a return on investment of 20% following the installation of a biomass system. Works were carried out by renewable specialists TGE Group. A self-contained 198kW biomass system was installed to overcome space restrictions and lessen disruption on site. The 40ft pre-assembled container comprised two cascading 99kW Schmid pellet biomass boilers, twin flues, thermal store, pump controls and fuel store along with electrics and piping, which were connected on site. Heat mains were then laid to the nearby plant room.

FiT-ting change The Government has announced that community energy projects will now get special treatment from the Feed-in Tariff (FiT) for small-scale renewables. Communities will be guaranteed a set level of FiT for six months to allow them to get a project off the ground and will be allowed to share a grid connection with one other project. In addition, all registered charities will be given the same status as a community group. Two community projects (or one community and one commercial), each up to 5MW, will now be able to share a single grid connection and receive separate FiTs.

A new independent report has been released that calls on the next Government to set heat as a policy priority for the coming decade. ‘Pathways for Heat: Low Carbon Heat for Buildings’ takes stock of the challenge of decarbonising heat for buildings by comparing six pathways for the sector to 2050 from a variety of organisations (DECC, CCC, ETI, National Grid, UKERC, and Delta-ee). The cross-party report says that by 2050 gas used to heat buildings could fall by 75-95%, electricity increase from a 10% share today to 30-80%, and district heat increase from less than 2% to up to a 40% share. At the same time, energy efficiency

could help to lower bills and offset the expected growth in our heating needs. Across most pathways examined in the report, mass deployment of low carbon heat solutions is expected to lead the rise in the approach to 2030. Carbon

Mitsubishi Electric has launched its Eco School Competition, part of its Learning Curve initiative, and is inviting schools and youth groups to enter. Pupils will compete across seven challenges to win £2000 worth of environmental resources for their school. The competition asks the schools to examine six key areas: waste, energy, biodiversity, travel, water and health, and then invites the children to take the ‘Green Invention Challenge’. “We want to encourage

children to examine the way they use energy and challenge themselves, their schools and their family and

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friends to make a difference,” explains Jenny Maskrey, who manages the Learning Curve on behalf of Mitsubishi. “The winner of this competition will be a school or youth group that has completely embraced

the challenge and can demonstrate real engagement with their community.” Entry to the competition is via the dedicated Learning Curve website, where schools can also find out more details about the company’s special educational programme, which has been designed to engage children and fit in with the national curriculum. The closing date for the Eco School Competition is the 5th June 2015 and the winner will be announced by the end of the school year. Schools should visit the website to sign up for the competition and find out more details: www.thelearning-curve.org.uk

Installer to Provider

Designed to be a space conscious appliance that can be installed within an alcove. The BioWIN 2 requires no servicing clearances either to the left, right or the rear and minimal clearance to the front.

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“The UK has been developing and refining its use of gas for over 200 years and we believe it would be unwise to marginalise gas in the future energy mix,” says Chris. “The continued evolution of the gas industry, including its supply chain, illustrates that both the fuel and its associated infrastructure are flexible and adaptable. The report makes reference to a number of strategies that could be deployed in order to improve the efficiency of gas use. “The Institution is keen for these to be explored further using the wealth of skills, knowledge and expertise that already exists before disregarding gas.”

Schools take the Invention Challenge

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Connect’s overarching recommendation is that the next decade should be spent developing a robust strategy for decarbonising heat in buildings whilst testing and scaling up delivery models. The report calls for the next Government to prioritise these preparations in the same way that preparing for power sector decarbonisation has been the overriding focus of energy policy in the past decade. IGEM President Elect Chris Clarke has commented that many of the report’s recommendations are welcome but has reservations about the feasibility of reducing gas use by three quarters between now and 2050.

Email: info@windhager.co.uk

Green Deal Installers looking to make the move to being a Provider can turn to David Mooney, a consultant who specialises in helping installers make the upgrade. The Provider sits at the top of the scheme’s structure and is the only participant able to directly access ECO and Green Deal funding. “I will obtain the Green Deal Provider status for them,” explains Mooney. “I am able to dedicate myself to the task in hand and guide a company through the masses of paperwork and tasks to enable it to become a Green Deal Provider and eventually bid on ECO funding, enter bi-lateral agreements with the Big 6 energy companies

and access the Green Deal Finance. “A company will also require a Full Permission Lending Consumer Credit License in order to operate as a Green Deal Provider. The standards have increased significantly in obtaining a consumer credit license by the Financial Conduct Authority, the bar has been raised, and again I take this burden away, enabling an installer to concentrate on their existing core business whilst I get on with the process.” For more information on becoming a Green Deal Provider or getting FCA Green Deal Lending and Brokerage approval, call David on 07887 552 442.

16/12/2014 16:35

22/12/2014 11:50


January 2015

Green Matters 15 Insulated pipework Online platform for solar suitability in district energy Flexible pipework from Flexenergy has been used as part of a new biomass system installed at the Wildfowl & Wetlands Trust Headquarters at Slimbridge. Aston Cord Energy Services was in charge of the installation project. The organisation was looking to move away from fossil fuels, and its access to locally supplied pellets as well as eligibility for the RHI influenced the decision to go for biomass. The new system provides heat and hot water to the main visitor centre, staff hostel and a number of other buildings on the site. It is expected to deliver a payback in around three years while delivering a 50% savings on overall heating costs. Phil Bailey, Installation Engineer at Aston Cord, says: “Flexalen piping’s insulation factor is phenomenal. The 600 preinsulated polybutene range has both strength and flexibility coupled with a broad temperature range and watertight thermal insulation properties. Connection between the insulation and casing pipe makes it a fully welded system. “One of the biggest concerns for this project was environmental sustainability, so the pipe’s low thermal conductivity and consequent heat loss became important factors to energy efficiency in a low carbon environment.”

Group for women In a bid to bring more women into the sector, Regen SW has helped in the launch of Entrepreneurial Women in Renewable Energy (EWiRE). The person behind the initiative, Regen SW’s Events Manager Rachel Hayes, is urging all ambitious women in the UK renewable energy industry to connect with the network and raise the profile of women in what is often perceived as a male dominated area of business.

 “Despite having some exceptional high-profile women working in the energy industry, there is still a huge imbalance, with men filling the majority of the highest positions in successful companies,” says Rachel Hayes. “It’s imperative that we address this and encourage more women to rise to the top and be represented in not only senior management roles but also as board members of small to medium-sized enterprises that make up the majority of the energy market.” EWiRE consists of a number of initiatives,

Eagle is the name of a prototype version of a website which assesses the suitability of individual properties for solar energy technology. The online system employs high resolution geographic data such as aerial photography as well as address records to accurately identify and assess a building’s suitability. This is combined with details of energy tariffs, expected consumption, cost of installation and available

subsidies to calculate the potential return on investment for solar energy systems. “The Platform achieves three specific goals,” says James Eddy, Technical Manager for the Eagle Project and Director of UK aerial mapping company Bluesky. “It provides easy to understand, objective yet accurate information about renewable energy systems for a specific dwelling or building. This allows for

the calculation of return on investment for any given scenario as well as potentially reduced installation costs. In turn this information can be used to target consumers with information and educational campaigns. “The Eagle Platform is underpinned by a wide spectrum of geographic information, including 3D imaging such as LiDAR (Light Detection and Ranging) as well as more traditional

aerial photographs, address and cadastre data. It is more accurate, reliable and objective than other systems coming to market,” adds Eddy. Initially focused on solar power generation, the longer term aims of the project are to encompass other types of renewable energy such as wind, hydro and ground source heat. The Eagle Platform in its prototype version can be seen at www.eaglesolar.eu

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Rachel Hayes, Regen SW’s Events Manager

including networking events, promoting board positions to the network on the Regen SW site, promoting case studies of successful women in renewables, and a training and mentoring programme for those women who are entering the industry. The group’s first meeting as a formal network – an event with the opportunity to meet up with other likeminded women – will take place at the end of January 2015. Any women that are already in or would like to become involved in the renewable energy industry should contact Rachel Hayes at rhayes@regensw.co.uk.

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January 2015

16

Business Matters

Pensions promise a tidy nest egg One year in to the Government’s compulsory workplace pension scheme, myths and misconceptions still have the power to sway the decisions of both employers and employees. Keith Laurent, Director at Courtprice, provides some helpful advice to set the record straight.

I

t has been billed as the ‘biggest shake up in UK pensions in 100 years’. As we approach the first anniversary of the new legislation, where so far the largest employers in the country have had to comply, it is estimated over 1.6 million more people are now saving for their retirement than was the case a year ago. The introduction of compulsion on employers across the UK to offer a retirement savings vehicle for its employees has created something of a storm, but for different reasons dependent on whether you are the employer or the employee. It is estimated only around 10% of the eligible population has ‘opted out’ of taking up their employer’s offer, a lot less than previously assumed would be the case. Rightly, the Government will see this as a success, with the bulk of the UK now on course to be ensconced into a savings regime to ensure they are not below the poverty line when they finally retire.

Topping up The cynical few might view this as the first step to removing the State Pension in years to come, something we all take for granted given that we ultimately pay for it through our National Insurance contributions, but it seems unlikely this is the ultimate objective. It is more likely the case that it is virtually impossible to eek out a satisfactory existence on the State Pension alone, thus additional saving is somewhat critical. The ‘Pension Black Hole’ has been known and discussed for many years, so the introduction of some form of compulsory system (albeit it falls short of making it compulsory for the employee) was always felt to be on the cards. Given the demographics of the bulk of the audience of this magazine, it is likely that you are reading this as an employee or owner of a firm that is either close to an appointed staging date (the date at which your firm needs to have set a suitable scheme in place), or are yet to receive the notification from the Pensions Regulator. Your firm might be one that already has some form of scheme in place and understandably may assume there is little to do when your time arrives. Sadly, this is rarely the case. The pathway set to help firms meet their requirements exists on the Pension Regulator’s website, but this is little more than a rudimentary flowchart to help guide you to achieving the minimums. Taking advice from someone who is well-versed in holding your hand through what appears a nightmarish maze would be sensible.

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Myth busting

If your firm (as with many firms I help) wants to set in place something more than the absolute minimum, if you want to position the offering in a way that doesn’t appear to employees that you have ‘only done what you have been forced to’, then I feel advice is even more critical. Options can include making a contribution slightly higher than the mandatory minimum, bringing your staging date forward (if you have time) and setting in place an on-site advice/presentation facility to ensure your employees are assisted and educated. The costs involved in embedding advice for both the business in terms of choosing the right scheme and having a resource to guide you through it, and for the employees to have some form of help rather than be left to their own devices, need not be that high.

But there are many myths out there that still permeate the canteens, staff rooms and pubs across the country, myths that have no basis in truth in the current retirement savings world. I am certain many people have looked the proverbial gift horse in the mouth and opted-out, based on hearing such myths. These include: “I am too young/old” “If I die, my money disappears” “If I leave my job, I lose my pension/my employer takes back their contributions” “If my employer goes bust, I lose my money” “If the provider of my pension ceases trading, I lose my pension” “Pensions are rubbish, it’s better to invest elsewhere, like an ISA” “My employer is benefiting from of this – they don’t do anything for nothing!” These are just some of the statements made to me on more than one occasion by a handful of employees of companies I have advised on pension matters. Some could have been partly or even fully true many years ago, before regulation ring-fenced the current world of pensions. As of now, they are all false, unbeknownst to the employee. In the presentations I have made, these and other myths are despatched in quick order and as if by magic, there is often a sudden sense of amazement and positive vibes amongst the audience. The more magical moment is when an individual who was determined they would never join the pension scheme does so and thanks you (the employer) for providing the education that has set them straight.

Right choices

Worth the cost

The goodwill such a process can generate can be rewarding in many ways. The average employee will not have any idea how to choose how their contributions should be invested. Yes, a default fund will be provided, but the documentation for most insured schemes will include choices of investment fund sometimes running into the several hundreds. That alone can cause fear, something a qualified and well-versed financial adviser can help allay. It is my professional opinion that the only reason an employee would not take up the opportunity of their employer’s workplace pension would be if they genuinely could not afford the contribution they need to make in order to receive what their employer offers. Affordability, it is assumed, is the main reason for the approximate 10% that have so far opted out.

Keith Laurent MIFS DipFA (Keith@courtprice.co.uk) is a Director at Courtprice. Courtprice Limited is an adviser to the Chartered Institute of Plumbing and Heating Engineering and is authorised and regulated by the Financial Conduct Authority.

So, having employee-facing advisory facilities might just ensure individuals do not opt-out on the basis of misunderstanding and ignorance. I’d argue that it is an employer’s responsibility to achieve this. The employees will appreciate it, even if they do not say so! Yes, as an employer this legislation adds cost and frustration to you. But, given you have little choice, wouldn’t it be better to go that extra couple of miles to make sure you look after your employees in the best way possible? If you value them, you might just consider it.

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Hitachi Air Conditioning Engineered for tomorrow.

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Yutaki-M Hitachi’s award-winning Yutaki-M monobloc heat pump converts 1kW consumption into an impressive 4kW output saving up to 60% on running costs*. A space-saving outdoor heat pump communications with an intuitive, wireless remote control to adjust room temperatures efficiently, which combined with MCS accreditation, a high COP of 4.31# and DHW Legionella Protection Program as standard, Yutaki-M provides energy efficient year-round comfort, naturally

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* compared to traditional boiler-led systems # depending on model

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January 2015

18 Product Spotlight

Is wireless charging a game changer in power tool technology? Rapid advancements in battery technology have made cordless power tools an ever more attractive option to installers, with the latest innovation coming from Bosch Power Tools with its new wireless charging system. Eric Streuli, UK Training Manager, explains more.

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ordless power tools have been around for decades offering, in the early years at least, freedom from trailing cables and, perhaps, the element of novelty. The truth is that early offerings were often not powerful enough to perform well in comparison to corded power tools. This was made worse by the fact that battery capacity was quite low in those days, with slow charging times adding to the inconvenience for serious power tool users. Modern cordless power tools are of course a very different story, with ever increasing performance in areas such as higher power, longer run times, faster charging, lower weight – to mention but a few. Probably the most significant, game changing innovation to arrive in the world of cordless power tools was the arrival of lithium-ion battery technology, with Bosch being first to market in 2003. This new battery technology had a massive impact on power tool design by making a typical battery pack half the weight and half the size of existing nickel cadmium packs. This meant that tools could be made more compact and less clumsy, with greater power and performance. Another key difference between Li-ion and the ‘old’ technology is that there were no longer any rules to obey regarding when to charge the battery and for how long. Nickel cadmium battery life could be compromised (memory effect) unless they were allowed to discharge fully before being recharged. Li-ion batteries, on the other hand, meant that the battery charge could be topped up any time when there was a break in the usage of the tool without any adverse effects on the lifetime of the battery. Most cordless power tools, especially those used by professional tradespeople, have removable battery packs so that they can be removed for charging and shared with other tools the user may own from the same manufacturer.

ENQUIRY

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However where battery packs need to be repeatedly removed and refitted in a dirty and dusty work environment, there is a risk that the mechanical contacts on the battery, the tool, and the charger could be contaminated or corroded, making them less reliable as time goes on. In the case of mainstream power tools such as drill/ drivers that are used for lengthy periods, the need to swap batteries can (especially in the case of compact lightweight batteries) become a nuisance, and this is where the very latest innovation in power tool battery technology, wireless charging, has its advantages.

Wireless wonder Wireless charging, also known as ‘inductive’ or ‘contactless’ charging, is already known, for example in the bathrooms of many homes in the shape of a cordless tooth brush introduced in the early 90’s by the German company Braun. The product is simply replaced on its stand, without electrical contact, and charging resumes. Wireless charging uses electromagnetic induction to pass an alternating current from one coil of copper wire called the primary winding (in the charger base) to another called the secondary winding (in the battery pack). In this way the battery ‘picks up’ its charging current without any physical electrical contacts merely by sitting on the charger so that both coils are in close proximity. Modern power tool batteries of course need a much higher charging current than a humble toothbrush or smart phone so the new power tool chargers must be engineered with this in mind in order that a sensible charging time can be achieved whilst looking after the health of the battery itself. The real benefits of the wireless charging for professional power tools really lies in convenience, its single battery and day-long usage.

Wireless charging uses induction to transfer power to the tool

Standard Li-ion battery packs with lower capacity (Amp Hours) generally offer usefully smaller dimensions and less weight, but conventional charging systems require removal and charging more often. With the introduction of wireless charging, the runtime issue on compact batteries is effectively removed, since the operator simply ‘docks’ the tool (complete with battery) onto the charger base to top-up the charge as and when other tasks are being tackled, for example measuring up, materials handling, etc. Wireless chargers are generally closed to the ingress of workplace dust and will even work when moderate dust contamination exists between the battery and the charger (metal dust excluded!) which will make dodgy contacts a thing of the past.

Next steps The next step in this innovative charging technology will see in-vehicle charging options which will allow ‘automatic’ charging of the tool or tools in transit without the need to remove them from their carry case. To find out more about the technology behind Bosch’s wireless charging system, enter the number below on the reader enquiry card inside this month’s issue. www.bosch-professional.co.uk

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January 2015

Gadgets & Tools 19 Magnetism makes the job at hand easier

Compact drill can cover all the angles Designed to perform powerfully in those really hard to reach areas, the new DN18DSL/L4 angle drill from Hitachi is lightweight and compact. The tool weighs in at just 1.7kg and has a low centre height of 23mm for easier working in confined spaces. The drill has a torque of 12Nm, controlled by a variable speed paddle switch. Also included is a white LED work light to help users see the task at hand and a battery life indicator so they aren’t caught out with an PHAM-AD-OCT-SANHA copy.pdf 1 uncharged battery.

User comfort is also increased by a soft grip body, and a detachable side handle for extra control. The tool features a 10mm keyless single sleeve chuck and a handy belt hook that can be fitted either left or right. The drill accepts all Hitachi 18V Li-ion slide batteries from 1.5 to 5.0Ah and is backed by a three year warranty for added peace of mind. This becomes available when the tool is registered online within 28 days of purchase. PHAM NEWS ENQUIRY No. 24/09/2014 16:55 www.hitachi-powertools.co.uk

The Mag Boost is a new accessory from Makita that is claimed to be 17 times magnetically stronger than the normal bit. The device simply slides over a ¼in hex drive screwdriver bit (at least 50mm long) to increase the magnetism of the bit, making it easier to pick up the screws and hold them to the bit at any angle whilst moving the screw into place. This is especially useful when your other hand

is holding the material to be fixed. Simple but clever, it can even be added to a nonmagnetic hand screw-

driver for instant magnetic support. Mag Boost is also available in sets complete with ranges of Impact Gold

bits developed for use with impact drivers. PHAM NEWS ENQUIRY No.

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Turn it up with a portable speaker

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The Mifa Bluetooth Speaker is described as a little pocket rocket that produces great sound – far better than you’d expect from a device that’s only 8cm wide. You can play your music through Bluetooth connectivity, plug in a TF/micro SD card or play right from the source with the included line-in auxiliary cable. Small and portable, the Mifa Bluetooth Speaker is ideal taking on jobsites, whether it’s indoors or the open air. Once you have paired your Bluetooth device with the speaker, you’ll never

need to do so again, as the one touch re-connection means the speaker will always be ready and waiting. Answer, end and reject calls, skip tracks, adjust volume and switch modes all on the speaker so your phone or other music device can be safely tucked away. The robust metal housing protects the speaker from accident prone friends and a handy carabiner clip is included if you are unable to put it down. All this can be yours for £19.95 from online gadget shop Red5 (www.red5.co.uk).

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Look out for the Kitemark symbol in our product guide or website. For more information please visit www.sanha.co.uk or call our technical hotline on 01628 819245.

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ENQUIRY

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January 2015

INDUSTRY Insight

Ergonomic Designs Competitive Prices Optimum Durability Excellent Performance

New demand for secondhand solar Looking forward to the year ahead, our industry expert John Griggs predicts further developments in more intelligent and integrated heating solutions and the evolution of a new market – created by consumer demand for cheaper, secondhand solar panels.

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The NEW range of high quality valves for water applications. • Easy to Install & Maintain • Available in sizes DN50 – DN600 • High quality epoxy coating • Complies to the European Pressure Equipment Directive 97/23/EC • Corrosion resistant

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he turn of the year is Last year the efficiency of always a good time to the latest mass produced PV both reflect and look panels surpassed 20%, so we forward. So, as we enter can expect higher efficiencies 2015, has much changed and outputs from this year’s for the industry and what models and a growing market developments can we expect in the used lower efficiency in the near future? panels. As we are still a gas based Designer gear fuel nation, we will probably Just over a year ago I was not be throwing out our gas introduced to one of the first boilers just yet. However, new ‘designer’ thermostats. I was boilers are likely to be ‘smart’ impressed with the design, and also incorporate some John Griggs MSc FCIPHE IEng but not the price. I find it very form of electricity generation or form part of a hybrid heating system that difficult to think that anyone would spend utilises some alternative (and most likely to several hundred pounds on a thermostat when be renewable) energy supply. As with all new a perfectly functional one can be bought for developments there will always be the first around £20. And yet, last year saw an explosion adopters who rush out to get the latest gadgets of the ‘smart’ thermostat market with endless and gizmos. This is good for the new product TV and press adverts. I use my phone for e-mail, texts, occasional market, but it soon leads to another market phone calls, reading books and, if there is development – the secondhand market. nothing else, playing Angry Birds. But I can’t Panel gains see a time when I’m going to be tempted to A quick search on eBay will show that in the control my home heating while I am on a train UK, there is now a developing market in used or in my car. The simple thermostat in the solar panels, both photovoltaic (PV) and solar hallway of my house controls the heat when thermal (ST). Those people who are having ‘asked to’ by the integrated programmer. If I extensions or other building work may have have been away for a while and come home the opportunity to extend or upgrade their to a cold house, a quick flick of a switch will existing solar systems and find themselves result in a comfortable environment within with a collection of used panels. Although a few minutes. identifying any issue with a ST collector should The only ‘smart thermostat’ that I have be relatively straightforward, and similar to considered seriously is one that I first read checking a used radiator, a PV panel may about in PHAM News a few weeks ago. In fact need to be tested with special equipment to I was so interested that I went straight to the determine if all the cells are functioning and stated web link to find out more. The thing that it is fully serviceable. that intrigued me about the new thermostat However, if the panels are cheap enough and was that it claimed to be able to select the local, many buyers will probably just take the cheapest energy tariff. Now, I don’t know risk and have them installed. Up until now, about your phone, but mine regularly rings most solar PV installations will have been with calls from various energy providers all undertaken by professionals, as there will have telling me that they can save me money if I been connections to the mains required to switch tariffs. So if I had a thermostat that export the electricity. However, across Europe would save me from those calls it could be the self-generation concept has taken off and worth buying. many people now buy a panel and invertor It is good to have intelligence in a number kit, hang the panel out of a window and plug of devices, and convenient to sometimes be the required appliance into the energy outlet. able to control them remotely, but with all These kits are not permanent installations this ‘convenience’ comes complexity. The and people can take them with them when complexity adds to the cost and impacts the they move home. reliability as there are now even more items So while we have yet to see solar panels on to go wrong. I hope that 2015 will be a year the Quest TV series ‘Salvage Hunters’, they when we see some new simple devices that are likely to become available through an will really help us and not simply enslave us increasing number of outlets at low prices. into unnecessary technology and expense. John Griggs has worked in water supply and drainage research for over 30 years and represented the UK on various European and International Standards committees. He is a Director of JPJN Partners Ltd, a company that links together a growing number of construction, water and plumbing experts who provide consultancy services to UK and international clients. The company is based in Hertfordshire and has a website at: https://sites.google.com/site/ jpjnpartnersltd. John can be contacted by phone 07910 456314 and email jpjn99@gmail.com.

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AVAILABLE FOR WORK! Luke Barber Chichester College This month sees the start of a new series where we aim to help any readers looking to take on an apprentice to track down some of the best candidates in the country. With the help of HIP! Magazine – the magazine for students and apprentices – we’ll be putting some enthusiastic job-seeking students and apprentices in ‘the shop window’. We kick off the new series with Luke Barber, who is currently studying at Chichester College.

The interviewee: Luke Ryan Barber, aged 17

www.advanceappliances.co.uk Advance Appliances has an excellent reputation for developing innovative thermal store products. The SFUTS Multi Fuel Thermal Store is a major development as it links all fuel types and is pre wired and pre plumbed. The new EnergyManager is a sealed system thermal store for use with underfloor heating and operates at only 65 degrees. In addition, the Electric Thermal Store is very popular for apartments without gas.

Which course are you studying? City & Guilds 7202 Plumbing Level 1 Diploma Which College do you go to? Chichester College What do you most enjoy about plumbing? Practical exercises and making frames to length

All of this as well as our Standard Thermal Stores - all stores are stainless steel, made in the UK and carry a ten year guarantee.

What are your plans for the future? To become a fully qualified gas safe plumber Have you had any work experience? I’ve worked at Pets at Home Why would an employer choose you over another student? Because I try 100% in everything I do and am always on time What are your strengths? Measuring correctly and being on time How would your lecturer describe you? Very dedicated towards plumbing Tell us something interesting about you. I work at Argos, ride a skateboard and have worked on building sites with my Dad

Quick fire Q&As What did you have for breakfast this morning? Weetabix What’s your favourite film? Good Will Hunting or Shawshank Redemption If you could have dinner with a celebrity who would it be? Robert Downey Jr

EnergyManager Sealed System Thermal Store

Electric Thermal Store

Standard Thermal Store

Multi Fuel Thermal Store

If you could be anyone in history who would it be? John F Kennedy Who’s your favourite band? Hozier What’s your favourite football/rugby/sports team? American Football – Giants Where would your ideal holiday destination be? Italy

MAKING CONTACT If you are interested in finding out more about Luke Barber or would like information about any other young plumbers looking for work experience please email jobs@sng-publishing.co.uk. Equally, if you’d like further details of the benefits of offering an apprenticeship please get in touch via the same email address.

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318 Advance Appliances Ltd Unit 4, Coppice Side Ind Est, Brownhills, Walsall, WS8 7EX Telephone: 01543 377723 Email: sales@advanceappliances.co.uk ENQUIRY

ADVANCED JAN 2015.indd 1

18/12/201416:55 14:04 22/12/2014


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22/12/2014 15:55 22/12/2014 15:52


January 2015

HEATING Controls 23

How to cut fuel bills in a few simple steps An estimated 11 million UK households could be paying too much to heat their homes because they don’t have the minimum level of heating controls. Bjorn Sejr Nielsen, Marketing Director at Danfoss, explains how a few simple measures can cut fuel bills.

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n the face of high energy costs, keeping their home comfortably and affordably warm can be a serious challenge for many households and some may even resort to rationing their heating during the cold winter months. However, millions of homes could be missing out on potential energy savings due to a lack of effective heating controls. As heating and hot water Bjorn Sejr Nielsen usually makes up around two thirds of a domestic energy bill, this is clearly a good place to start looking for savings. Along with insulation and new boilers, central heating controls are now recognised as one of the ‘big three’ measures for making a home more energy efficient by providing full temperature control all around the house. A relatively small investment in modern heating controls can have a big impact and reduce running costs by 40%. It’s also worth noting that well insulated homes can overheat without controls, thereby reducing the energy saved by investing in loft and cavity wall insulation. Installing a room thermostat in one room and TRVs in all other rooms will maintain each room at the required temperature all year round and no heat is wasted by keeping some rooms warmer than they need to be. By installing and using heating controls correctly, the boiler will run more efficiently and use less energy to maintain a comfortable temperature, resulting in lower bills.

Spreading the word The impressive savings that households can make by fitting heating controls is one of the key messages of Control Your Home, a new cross-industry campaign launched by BEAMA, an independent expert knowledge base and forum for the electrotechnical industry in the UK and across Europe (see panel). The focal point for the campaign is a website which provides accessible information for consumers and sales support for heating installers who can play an important role in getting the campaign’s messages across to consumers. Householders can start saving at any time by adding controls to their existing system. An installation only takes one day at the most, and there’s a wide range of controls available to suit different lifestyles and budgets, from the latest touch-screen room thermostats to easy-toinstall wireless devices which can eliminate the need to run wires across walls. Spending a few hundred pounds on heating controls could bring a saving of around £289 a year for a typical household and the savings will continue year on year.

Proven benefits These potential savings are based on tests conducted at Salford University’s Energy House in 2013 as part of a research project into home energy consumption. The facility, which consists of a full size house built within an environmental chamber, is representative of over five million of the current UK housing stock. It is fully furnished and fitted as a typical working home with a conventional heating

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that the energy saving potential of controls within standard calculation methodologies has been under-estimated, the results of Salford University’s research was even better than expected.

Sales opportunities The Danfoss TP7001 provides easy 7-day programming

system consisting of an A-rated condensing boiler and radiators. Tests were carried out to assess the performance of heating controls, specifically ‘keymark’ products, such as TRVs from leading manufacturers. As mentioned earlier, the test results showed that installing a room thermostat and a full set of thermostatic radiator valves can reduce running costs by 40%. This was far more than previously assumed, and payback on the investment is typically 9 to 18 months. The University’s research highlighted how the application of TRVs to provide independent temperature control in every room significantly improves both comfort and efficiency for householders by ensuring satisfactory heat distribution around a dwelling. The tests also showed that this is not achieved without TRVs, even if the system is balanced. Although manufacturers of heating controls have long felt

The research findings provide installers with a powerful message to take to their customers and can help them increase sales of room thermostats and TRVs when they are fitting a new boiler, or to recommend heating controls as a worthwhile home improvement during a service visit, for example. In turn, their customers will enjoy the benefits of a heating system that delivers enhanced comfort and energy efficiency. Danfoss is supporting the Control Your Home campaign, together with our installer network because we believe it’s a really positive way for the heating industry to work together and help millions of UK homes save energy and reduce their fuel bills. In addition to the real benefits for householders, the campaign will generate new business opportunities for the heating supply chain, including installers, who are in an ideal position to promote the proven benefits of good heating controls to consumers. www.heating.danfoss.co.uk

PHAM NEWS ENQUIRY No.

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BEAMA Control Your Home campaign ‘Control Your Home’ is a cross industry campaign aimed at helping householders to reduce their heating bills by controlling their central heating efficiently. The campaign is led by BEAMA Heating Controls members: Danfoss, Drayton, Honeywell, Horstmann, Myson, Pegler Yorkshire and Siemens, in partnership with the CIPHE. “Fitting heating controls is a cost-effective energy saving measure that millions of households can do straightaway,” says Colin Timmins from BEAMA Heating Controls. “We need to show householders how a few simple controls can both reduce their bills and improve their comfort. “Heating controls can be fitted at anytime, not just when replacing a boiler. The campaign information

will support installers advising their customers to fit controls, maybe when doing a boiler service or other visit.” Trade support includes a handy leaflet for installers to download from the campaign’s website and give to their customers. This explains how fitting heating

controls is a simple and cost effective way to cut domestic energy bills and there’s no need to wait until your boiler, or radiators need replacing. Andy Mansfield, Marketing Manager at Honeywell, comments: “This is a great campaign to raise awareness not only about energy saving but heating controls as well.

BEAMA’s research has demonstrated the importance of controlling heating at home and it’s vital that installers drive this message to the homeowners. It’s a campaign that has the whole heating industry’s backing.” Paul Lovegrove, Sales and Marketing Director at Horstmann, adds: “This will provide real benefits to householders as well as extra business for the supply chain. We support the initiative fully but also strongly believe that the role played by the installer in communicating the core messages must not be undervalued.” For more details about the Control Your Home campaign and how your company can get involved go to www.controlyourhome. org.uk. You can also follow the campaign on Twitter @ BEAMA_Htg

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January 2015

24 HEATING Controls

Making the case for an upgrade Research has shown that controls can make a significant difference to the size of the average household’s fuel bills. Paul Lovegrove, Sales and Marketing Director at Horstmann, urges installers to offer controls upgrades to help householders meet the latest energy saving targets.

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ighteen months ago the trade association BEAMA produced a document highlighting how householders could save 40% on their heating bills. After further research they updated their figures this past autumn and are now claiming possible savings as high as 53%. The common denominator in both sets of figures is the prominent role that the Paul Lovegrove, Marketing central heating controls play Director at Horstmann in the calculations. Some will say you can prove anything with statistics, but the other side of that argument is the figures don’t lie! But there is another scenario. For the installer, the figures reinforce the case for sensibly advising customers that for a relatively small investment in controls they can first achieve a rapid payback and second benefit from long term energy savings. Apologies for quoting more statistics, but Government figures released last year also show that nearly half of centrally heated homes in the UK don’t have both a room thermostat and thermostatic radiator valves, the minimum requirements for new systems under the building regulations. The original research demonstrated that the addition of a simple room thermostat plus TRVs to a conventional heating system could reduce energy costs by 40%. Now the further stage of research shows that using a modern ‘TPI’ room thermostat will yield higher savings. Using such a thermostat together with TRVs was shown to increase the overall savings to 53% – that’s a further 13% reduction in running costs compared to the tests using a conventional room ’stat.

Energy house BEAMA’s savings figures are calculated from data collected from a very unassuming, traditional 1900s end terrace two bedroom property located in Salford, near Manchester. It has solid brick external walls, single glazed sash windows,

so it fires for shorter durations as the room temperature approaches the set point, creating the potential for energy savings in the order of 10% when used with condensing boilers. The saving is created because, with TPI, the return water flow temperatures are held below 55°C for longer, thus allowing the boiler to be in its efficient condensing mode for longer. To prevent the boiler working constantly to heat the room at a set temperature the TPI thermostat increases and decreases the boiler firing regime responding to an algorithm based upon collected data. This maintains a precise room temperature without overusing the boiler. By contrast, boilers operating with conventional thermostats are prone to wasteful temperature ‘over runs’ due to their inaccuracy and tendency to fluctuate. This is why the TPI ’stat alone can save the 10% energy.

Less disruption At Horstmann we recognised that TPI was the way forward and as such developed a family of room thermostats timber boarded floors and lath and plaster ceilings. The based on the technology. When it comes to upgrades, house is fully decorated, furnished and functional and understandably, we must accept that many householders the loft is insulated with 100mm mineral wool insulation. might balk at the installation cost and (maybe more so) at But that’s where the ‘normality’ ends. The house is in fact the disruption to the house and décor if the installer starts constructed inside an environmentally controlled chamber talking about channelling and hard wiring. The chances located on the University of Salford campus and is fitted are the combination of cost and disruption would result in ‘let’s leave it as it is’. This is where wireless comes into with numerous sensors and monitoring devices. The ‘Energy House’ is heated by a standard water filled its own. An upgrade with a wireless time switch and TPI radiator system, each radiator fitted with a TRV. The boiler thermostat will require professional installation, as the is a wall mounted gas fired condensing unit (rated output up receiver needs connecting to 28kW) and the TPI room into the boiler control. thermostat is fitted in the “Investing in controls is a much quicker That said, the payback living room. on the upgrade – controls TPI room ’stats may be path to achieving cost savings” package with a couple of familiar to many installers hours labour – should be but some may be unaware of their benefits. Time Proportional Integral (TPI) is a software comfortably achieved within a year. By introducing a time switch working in combination with development capable of adjusting the temperature based on previously collected data to maintain a consistent room a room thermostat (or a combined programmable room temperature that is also energy efficient to maintain. The thermostat) and with TRVs fitted – BEAMA’s 53% energy thermostats work by calculating set temperature ‘cycles’ cost reduction becomes achievable and, importantly, if the wireless option is used the upgrade is easy to install that the heating system will go through per hour. They outperform older styles of thermostat using precise and programme. An ideal upgrade would feature a time switch such as and efficient software, optimising the boiler firing regime our CentaurPlus ZW working in combination with its own wireless room thermostat – the HRT4-ZW with TPI software. Both units use Z-Wave wireless technology ensuring pairing is simple and reliable. and visually appealing, and When discussing the possible upgrade, it is worth therM definitely ticks both reminding the householder that investing in controls is a of those boxes. much quicker path to achieving cost savings and significant “At its most basic level, reductions in the carbon emissions from existing homes. therM gives homeowners From the installer viewpoint, the combination of a low the ability to have a stylish, cost investment, the rapid payback and the ‘no mess’ modern thermostat and benefits of wireless installation make it a much easier control it simply from decision to influence. anywhere they are with their phone, turning it up, down, Consumer campaign on or off. It gives people the BEAMA has put all of its data to good use as a cornerstone that any information passed ability to live their hectic of the cross-industry ‘Control Your Home’ campaign which between therM’s servers lives, and not come home was launched last autumn (see page 23). The campaign and the internet hub is to a cold house or no hot has the objective of tackling the 11 million UK households water for a bath or shower.” paying too much to heat their homes. completely safe. The therM system is With the support of the industry the campaign is a way Chris Ingram, MD of available to buy online at to work together with householders to help reduce their Continental Underfloor, w w w.u f h .c o.u k /t he r m . heating bills through better control of their heating system. comments: “Smart heating asp and retails from £200 This will provide real benefits to householders as well as controls are hot property (including VAT). extra business for the supply chain. with homeowners, and we wanted to provide one PHAM NEWS ENQUIRY No. 114 www.ufh.co.uk/therm.asp PHAM NEWS ENQUIRY No. www.horstmann.co.uk 115 that was both easy to install Pairing a Horstmann room thermostat with its receiver

Easy control from a mobile phone Underfloor heating specialist Continental is now a stockist and distributor of therM, a new smart heating control system which enables a building’s heating and hot water to be remotely controlled from a laptop, tablet or smartphone. One of the key selling points of the therM device is its easy installation and set-up. It is designed to work seamlessly with radiators and existing boilers, so no changes need to be made. The therM stat is simply fitted in place of the existing thermostat, while the therM hub wirelessly pairs to the therM stat and connects the system

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to the household’s router, enabling the app installed on the homeowner’s phone to control the comfort levels and turn the heating on and off from wherever they have a mobile signal. For extra security, therM uses SSL technology (also used for credit card payments) which will ensure

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January 2015

26 HEATING Controls

Wireless helps make it easy for all Simon May, Product Manager at Drayton, discusses the energy saving benefits of heating controls and explains how opting for wireless products can help to avoid unnecessary disruption for the homeowner and ensure that the installer will have a happy customer.

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ome homeowners may be reluctant to have heating controls installed or upgrade their current system, as they may not be aware of the savings that can be made and believe that installation will cause major disruption. Similarly, installers may assume that controls are difficult to install and complicated to use and therefore worry about explaining the functionality of the device to the homeowner. Or perhaps they might be stuck in the habit of just replacing like-forlike and not considering newer products. But technological advances mean modern wireless products are now easier to install and use than ever before. Homeowners feel the pinch even more so in the winter months, with plummeting temperatures meaning heating systems are used more frequently. Christmas also leaves many with empty pockets come January, so now is the time that people will be looking for ways to reduce energy costs. By simply having a chat with the homeowner to let them know what reductions they can be making and discussing the product options available to them, they may be easily persuaded to have controls fitted.

the controls, creating unpleasant holes in walls and damaging the home’s décor. As wireless controls do not require any additional wires to be laid, not only do they cause fewer disturbances when installation takes place, they are also far quicker to install. This means the installer has more time left in the day to move on to other jobs.

Getting connected

Making it easy – Drayton’s Mi Series

So what other advantages can installers highlight to make selling wireless controls easy? There are a number of benefits that both the installer and the homeowner can gain from selecting wireless controls over their wired counterparts. Firstly, the obvious advantage is that wireless controls can be installed in areas where there are no wires laid, meaning there is greater freedom when positioning the device. This takes away the disruption that can be caused when fitting wired products, as often new wires will have to be laid to accommodate

When fitting wireless controls, installers need to consider the location of the devices carefully in order to maximise their effectiveness. Things that could prevent a wireless control from working to its full potential include thick walls or large metal appliances – such as a fridge – that can disrupt the signal. It’s also important to ensure that the control and receiver are placed in optimum positions in order to keep the signal and connection strong. Installers should not let this deter them however, as advanced modern wireless products – such as the Drayton Mi Series – are more reliable than ever before. This is due to their robust two-way wireless signal that allows products to constantly communicate with each other.

Some products also feature a signal strength indicator, which allows installers to test the connection is at its maximum before positioning. Therefore call backs will be minimised, as installers can be confident that the controls are performing effectively before they leave the property. As well as being easy to install, a big consideration for installers will be how easy the products are to operate too. Homeowners often favour simplicity over complex functionality, and simple controls are also easier for the installer to demo. With this in mind, the Mi Series boasts devices that feature ‘easitext’, an innovative on screen step-by-step guide for ease of use. This reduces the time an installer will have to spend educating customers on how to use the controls because they are so intuitive, and it also reduces the risk that installers may be called back to a property. The Mi Series offers a solution for all types of heating controls installations, with products including timeswitches and programmers, RF programmable thermostats, RF room thermostats and RF cylinder thermostats. PHAM NEWS ENQUIRY No.

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www.draytoncontrols.co.uk

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January 2015

HEATING Controls

COMPETITION

Meters are not the only answer Smart meters may show where energy is being used, but they don’t include the means to reduce it. Andy Mansfield, Marketing Communications Manager at Honeywell, discusses the options.

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t’s the year of the smart meter. The Government initiative will see realtime meters installed in every home in the UK – meters which, compared to their outdated relatives, are bound to make us more aware of our energy use when we are at home. Energy readings will be picked up by our energy companies automatically, building a real-time bridge between householders and energy suppliers, and cutting out the bother of taking meter readings and adjusting bills. However, while understanding the amount of energy we are using is one thing, doing something about it is another.

Small saving A recent report from the Public Accounts Committee warned that while a smart meter will cost every home £215 over the next 15 years, by 2030 they will save at most just 3% a year on the average bill. The costsaving projections for smart meters are so low because they lack what’s needed to manage energy consumption effectively. Measurement is not enough. To be truly empowered, homeowners must have the option to not just measure, but also to control their energy use. Given the mixed messaging on the impact that smart meters will have, many consumers will be confused as to their purpose when they arrive on doorsteps. The media still talks about smart meters saving money, which could, mistakenly, lead to them being seen as the answer to energy efficiency in the home. To dispel that myth, installers will need to educate the homeowner on what else is on offer, and why they need both the meter and modern controls to manage their energy use. As installers know, the basic form of control comes in the shape of a room thermostat.

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Get your hands on a smart control. Honeywell’s internet enabled evohome control system

What you may not know is that a staggering six and a half million homes are still without thermostats – that’s around a quarter of all UK households. While the figure has come down in recent years, there is still a long way to go to ensure every home can benefit from the savings a room thermostat offers. Heating and hot water account for 84% of the energy used in a home, making a thermostat the first step to customers regaining control over their fuel bills. It’s a fairly well known statistic that turning down your thermostat by one degree can save 10% of your heating bill – however, if a thermostat hasn’t been fitted, the option to save money is out of reach.

No strings Wireless thermostats are a good option, whether replacing an older model or fitting a product for the first time, and are particularly popular in rental properties where they can help to keep mess to a minimum. For a further saving, thermostats with Time Proportional Integral (TPI) functionality increase boiler efficiency by encouraging them to operate in their condensing mode more frequently. The latest figures from BEAMA have shown that adding a TPI thermostat and TRVs to a conventional heating system could reduce energy costs by as much as 53%. That’s 13%

more than tests using a more conventional room thermostat. Programmable thermostats mean consumers can coordinate their heating to suit their lifestyle, with set temperature points for different periods of the day. Coupled with TRVs they offer a versatile heating control system that allows the heating to be turned right down or shut off in rooms that are out of use, which can be particularly useful for those who want to keep their heating bills to a minimum.

Pivotal role Only 21% of homes have a full set of heating controls (a thermostat, room programmer, and TRVs) and not all of that 21% will fully understand what they do. As a trusted source of information, installers can play a pivotal role in helping their customers to understand how their heating controls work. They can help with troubleshooting during their visit and tailor their advice to suit the customer’s lifestyle. Installers are best placed to hammer home the message that a smart meter alone isn’t the answer to reducing energy bills. At the same time, keeping up to date with the latest developments in the heating control market will mean installers can provide their customers with expert advice, and often upselling in the process. PHAM NEWS ENQUIRY No.

www.honeywelluk.com

There’s seven chances to win!

Find out how to win one of seven Single Zone thermostats and wireless gateway packages from Honeywell. Honeywell has recently launched an exciting new thermostat that gives homeowners an entry level device to a smart home. The Single Zone thermostat is a new, round, digital, wireless, one-zone solution thermostat that can be used in any heating system and used with any boiler. The Single Zone can either be used as a wireless room thermostat as part of a time and temperature system; as a room thermostat that can be remotely controlled via the Honeywell Total Connect Comfort app; or as a six-period programmable thermostat, accessed via the app. A programmed range stop function means the room will not go above or below set point temperatures. A perfect product for homeowners that want a simple entry level product when it comes to smart homes, the Single Zone thermostat is also suitable for upgrades. More and more everyday devices are now connected to the internet as the desire for greater levels of personal control grows alongside improvements in remote-controlled technology, and heating controls are starting to become a part of this change in the way people control their lives. Over the last ten years, the complexity and capabilities of what are often perceived as simple domestic controls have been transformed. No longer are heating controls a neglected dial on the wall, they are progressively becoming part of people’s lifestyles and aspirational products in their own right. For more information about Honeywell and the Single Zone thermostat, please visit: www.honeywelluk.com

How to Enter: To be in with a chance of winning one of Honeywell’s stylish new thermostats, simply answer the question below and write your answer on the freepost reader enquiry and registration card inside this month’s issue. So, for example, if you think the answer is (a) Rectangle, you should write 101 on the card. The winner will be drawn from all the correct entries received before the closing date of 2nd February 2015. Only one entry allowed per person.

The Single Zone thermostat is: (a) Rectangle .......101

(b) Square............102

(c) Round ............103

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January 2015

28 HEATING Controls Wireless version has all the perks

Training bonus A new partnership between Baxi and Nest means the boiler manufacturer now offers Nest product training as part of its one-day boiler training courses across the UK. Installers will have the chance to get hands-on training to become a Nest Pro as part of their free training with Baxi. Nest’s Learning Thermostat takes away the hassle of programming by allowing the user to operate it as a manual stat for one week, letting the device create a personalised schedule that is refined over time. Built-in sensors mean it knows when no one is at home, activating the autoaway feature to turn down

the temperature. Users can also control it remotely via an internet enabled app. Nest also offers the Protect: Smoke + Carbon Monoxide Alarm. When it senses smoke and CO in the home, it sounds the alarm to alert occupants of danger. It knows when there’s a little smoke or a lot, and when there are emergency levels of CO. At night, Nest Protect’s Pathlight glows white to light the way in the dark when people pass beneath it. These products are now available from Grahams Plumbers Merchant and electrical supplier WF Senate. PHAM NEWS ENQUIRY No.

www.baxi.co.uk/Nest

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A wireless version has joined the RET range of digital room thermostats from Danfoss. The battery-driven B-RF and RX1-S Receiver, which requires only a two-wire connection to the boiler, integrate easily into new and existing systems. The RET2000 B-RF will cover most domestic heating installations. The new wireless device comes with the functionality of the hard-wired RET2000 room thermostat, including chrono-proportional control. This mode is a microprocessor based system which regulates the time the

boiler fires in proportion to load, helping high efficiency boilers maintain optimum performance. It enables a closer temperature control band and rapid response to temperature change. Danfoss Marketing Director Bjorn Sejr Nielsen says: “Our chrono-proportional room temperature control can result in a potential 10% reduction in energy consumption and carbon emissions by the heating system compared with a slower reacting mechanical thermostat.” PHAM NEWS ENQUIRY No.

www.heating.danfoss.co.uk

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First choice for council upgrades Bournemouth Borough Council has chosen Horstmann’s ZonePlus Z series motorized zone and diverter valves for new installations, upgrades and maintenance replacements for use across its 6200 properties. Jamie Riggs, Senior Gas & Plumbing Supervisor for the Council, says: “Over the course of a year we install approximately 300 – 400 Horstmann valves. I specify the use of Horstmann valves, primarily because of cost, but also because the new valves are proving to be very reliable.” As well as Horstmann valves, Bournemouth Borough Council also uses Horstmann programmers for heating and hot water control in many of their properties. Horstmann says it completely upgraded the series a few years ago with the aim of ensuring

its reliability by equipping these products with high quality components and the Hansen Class F synchron motor. There are three valves in the range, with the Z222 and Z228 being, respectively, 22mm and 28mm 2 port spring return valves, and model Z322, a 22mm 3 port mid position diverter valve. PHAM NEWS ENQUIRY No.

www.horstmann.co.uk

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“Wireless products are EASY to install and really RELIABLE”

Des Fry BPS Plumbing

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Made in Great Britain

Hear all the news first @DraytonHeating

www.draytoncontrols.co.uk

Get involved /DraytonTrade

See our products in action /DraytonControls

+44 (0) 845 130 5522 19/12/2014 10:30


January 2015

Heating Controls 29 Wireless system splits into two units Efficiency gains with extra style

The main feature of Salus’s new range of electronic radio frequency (RF) wireless heating controls is that the receiver and thermostat are separated into two units. The ERT20RF and ERT20TX are designed to replace most common residential thermostats and are for use with electric, gas or oil heating control systems. The new models comprise a receiver for switching the boiler on and off, together with a thermostat with user interface and temperature

sensing control. A 16 amp receiver comes as standard with the ERT20RF, however it may be purchased separately for the ERT20TX if required.

The two units are linked together by a Radio Frequency (RF) signal and are able to interact with each other, as the thermostat can automatically detect which receiver it is communicating with, providing a heating control with full RF capabilities. Both models feature a dial thermostat that has been designed for use in both volt-free and AC heating applications. The user-

friendly dial is simple to use and features LED indication. Commenting on the new launch, European MD of Salus Controls, Dean Jepson, says: “Salus is renowned for making life easy for installers, without compromising quality and price. Our latest electronic thermostats bear testimony to this ethos and look set to be a popular choice with installers as demand for RF controls continues to grow.” PHAM NEWS ENQUIRY No.

www.salus-tech.com

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Heat pump control is cloud based Delivering cloud-based control to owners of Ecodan heating systems is Mitsubishi Electric’s MELCloud. It offers mobile control and monitoring of the company’s heat pumps via the internet. Features allow users to alter the heating set point, hot water and the holiday mode while also giving access to temperature settings and monitoring functions. Other features include simple on/off functions, operational reports of the different heating zones and set

points, and a live two-day weather feed from the location of the Ecodan unit. “Enabling the accurate control of a system will help ensure that both running costs and emissions are kept to a minimum,” explains James TimbsHarrison, Product Marketing Manager for the company’s Heating Systems. MELCloud works with the majority of internet browsers and are downloadable from iTunes and Google Play.

www.heating.mitsubishielectric.co.uk

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With an estimated 70% of UK households still not benefitting from the savings offered by TRVs, Pegler Yorkshire is urging installers to encourage more homeowners to take control of their energy consumption and fuel bills. Sindar Singh, Climate Control Market Manager, comments: “If prompted to purchase radiator valves, homeowners have in the past opted for the more aesthetically pleasing manual valves, which, whilst they may look the part, do not offer any energy saving benefits. We have looked at the most popular designer radiators out there and developed a range of TRVs that complement styles and materials whilst providing all the benefits found with TRVs.” The company’s range of three Décor valves manufactured under the Terrier brand incorporate the most popular finishes of decorative radiators including white, anthracite and chrome. A positive shut off enables easier removal of radiators for decoration or maintenance, without the need for removing the thermostatic head and replacing with a manual cap. The Terrier Décor range of TRVs also carries Kitemark approval from the EN215 Standard for quality and performance. www.pegleryorkshire.co.uk

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We fit wireless Now on SPECIAL OFFER in leading merchants MiStat RF Programmable Thermostat

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January 2015

30 MERCHANT & Distributor News

Spares supplier puts installers first The brainchild of professional heating engineers, Heating World of Spares is a company that aims to provide installers with a service that competitors will find hard to match. PHAM News finds out more about how the business works and plans for further growth.

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hen it comes to sourcing heating spares and components the UK installer is not short of options, with an increasing number of merchants and specialist suppliers vying for a slice of a lucrative market. It’s a competitive marketplace, but Heating World of Spares believes it has an edge on the competition. Based in Bishop Aukland, County Durham, the family-run business was set up by ex-heating engineers and it’s this background that helps to provide the company with a valuable insight into exactly what their customers are looking for. Founder and MD Aaron Scott started working for his father’s heating installation business, Scott Brothers, while still at school. Having served his apprenticeship and got the necessary qualifications, he gained over 15 years of experience on the tools before going on to establish the new venture in 2006. Far from being an impulsive decision, thoughts about the spares business had been formulated over a period of time, largely in response to the poor service Aaron had encountered from other suppliers. “We found that we regularly had a problem getting hold of the right products,” he explains. “It was a time consuming business sourcing spares and we would waste a lot of time on the road just to pick up a part or component. We also had an issue with fluctuating prices and I thought I couldn’t be the only installer who would welcome a different approach.”

MD Aaron Scott worked as a heating engineer for 15 years

Customers can get a more personal service at the trade counter

Heating World of Spares initially specialised in the oil heating sector and was set up to serve local installation businesses, but the potential for further growth and expansion very soon became apparent. “We could have let things just tick along,” says Aaron, “but we decided that there was an opportunity to really drive the business on. We didn’t know for sure that we would be able to offer a better service, but we decided from the beginning to offer the same price to all customers. I also knew that having the right attitude – wanting to do the best possible job – would mean that we would be able to make a success of it.”

experience in the retail sector. “We rely on a good courier service, using the likes of FedEx and UPS to ensure that we get the parts to the right place and at the right time. There may be cheaper options available, but they’re not as reliable.” Not surprisingly, an increasing number of customers are electing to use the company’s online ordering service, but at least 50% of the business still comes from phone orders. Despite the potential cost savings of online transactions, Aaron is keen to maintain a verbal communication with installers. “Customers are purchasing more products online, but we still encourage them to call because it’s important to make sure that they are ordering the right part,” he explains. “Making sure that they get the product they need is all part of the service. There are software packages around that can help the installer identify the part they need, but not everyone wants to spend time sifting through diagrams on their mobile phone. It’s usually much quicker to just pick up a phone and talk to one of our experts. Most customers want the assurance of talking to someone to identify the right part rather than use a software programme.” The growth of the business has meant that the company has taken on some bigger accounts in recent years, but as far as Aaron is concerned, good communication with customers remains the cornerstone of the business. “Our technical expertise means that we talk the same language as installers, but it’s very important to be straight with people,” he adds. “If something is going to be impossible to do, we will say so rather than make a promise and then let someone down.”

Clear strategy

The head office in Bishop Aukland houses the company’s warehousing, administration and a trade counter for local installers

The business has focused on providing a service to smaller installation businesses, with clear prices and the publication of a handy-sized catalogue, of which 25,000 copies were printed last year. Price is important, but dependable delivery has proved to be a key factor in helping to retain customer loyalty. “We draw the engineer in with the price, but then they keep coming back because of our service,” says Operations Manager James Dawson, who was recruited because of his

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All you need No longer just a spares business, the company now offers a wide range of products, from tools and workwear to cleaning products, heating controls and gas analysers. “Spares will always be the core of the business,” says James Dawson, “but we’re aiming to be a one stop shop for everything the engineer needs to have in his van. It’s about providing choice too and we look to offer an alternative in terms of price versus quality.” Heating World of Spares continues to grow and moved into new, larger premises 18 months ago. With record sales figures regularly being broken towards the end of last year, the prospects are looking good for 2015, but Aaron is keen to ensure that any further expansion does not outstretch the business. “The challenge is to not grow the business too quickly because then you run the risk of letting people down. I’m always aware that if we don’t continue to do things right, then it could be gone very quickly. I’m very pleased with the way the business has progressed, but I’m also aware that there is still so much to do. We’re always thinking about ways we can make things better.” www.hwos.co.uk

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ENQUIRY

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January 2015

32 Products in Action Elco lines up with Radiators help to restore the grandeur a strong back four Elco UK has supplied four R3604 gas-fired condensing boilers to Armstrong Fluid Technology as part of a 4000kW low temperature hot water (LTHW) packaged plant room. The containerised system has been installed at Chelsea FC’s training ground in Cobham serving the under pitch heating coils. The floor standing R3604 boilers were specified by Richard Jackson, Senior Mechanical Engineer at the Anslow Partnership. Commenting on the project and Elco, he says: “Chelsea FC has a policy to keep energy use to a minimum and is very conscious of the environment, so the R3604 boilers were chosen because of their high efficiency and class-leading low NOx levels. “We have specified Elco products on a number of projects. Personally, I like the fact they produce a wide range of boilers, so there is always one that meets a project’s specific needs.” www.elco.co.uk

PHAM NEWS ENQUIRY No.

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Sewerby Hall, a Grade I country house in Yorkshire, has been fitted with 53 Iconic cast iron radiators from MHS Radiators as part of a multimillion pound restoration. The installation was supervised by the Infrastructure and Facilities Department at East Riding of Yorkshire Council, which employed William Birch & Sons to fit the Ionic radiators. The new units replaced the existing panel radiators and fan con-

vectors, which were deemed to be unsympathetic within the historic building. Dating back to 1714, Sewerby Hall’s

interior was restored to how it would have looked in 1900. Commenting on the project, Matthew Lawson,

Assistant Principal Engineer, says: “In order to get the most authentic look possible, we studied photographs of the building circa 1900. One of these pictures showed a cast iron column radiator so, with historic reference data from English Heritage, we sourced a modern equivalent. We found the most suitable, similar product currently available to be the Ionic cast iron radiator from MHS.” PHAM NEWS ENQUIRY No.

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www.mhsradiators.com

Narrow boats are protected by Aico Smoke and carbon monoxide alarms from Aico have proved to be a success for protecting narrow boats following a trial on board a fleet from ABC Leisure Group. The company supplied 50 Standalone Battery CO Alarms and 50 Standalone Battery Optical Smoke Alarms and advised on how to best site them with a view to preventing false alarms.

Haley Hadley, Marketing and Sales Director for ABC Leisure Group, says she has been impressed with the results: “We feel these are important safety devices, but the previous alarms we tried had a large number of false alarms. We are very happy with the new alarms in place and have also made them available to purchase from our website.”

www.aico.co.uk

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Greener days at the golf club Good fit in restricted spaces Southmoor Golf Club in County Durham has converted to biomass heating with a Windhager woodpellet BioWIN boiler to reduce energy bills and improve its carbon footprint. A 60kW BioWIN Excel is providing heating to the clubhouse and surrounding buildings, replacing an old and expensive oil heating system. The Club initiated the change to biomass having recognised the benefits of cheaper fuel bills and the RHI payments. A quick installation with little disruption was carried out

Three Remeha Gas 310 Eco Pro boilers have been installed at Goodenough College in London, claimed to be the only boiler model suitable to improve the energy efficiency of the Bloomsbury-based postgraduate residence. The boilers were specified by SolarVent Ltd due to their ability to be easily disassembled into three parts, as this facilitated access to the plant room at within a month, and the switch to greener energy could see the club saving

as much as £10,000 a year. PHAM NEWS ENQUIRY No.

www.windhager.co.uk

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Collecting college rainwater Alutec has supplied an aluminium rainwater and eaves system replacement for the Hornsea School and Language College. Built in the 1950s, the college in Eastgate, Hornsea was in need of extensive external refurbishment in order to bring the school up to modern thermal efficiency standards. Initiated by East Riding of Yorkshire Council Infrastructure and Facilities and overseen by Hall Construction, the eight-

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month refurbishment project included the replacement of rainwater and eaves systems

along its flat roofline. Installed at the site were Alutec’s Evoke fascia and soffit system in the white RAL 9010 colour and Evolve Deepflow guttering in the Heritage Black colour. Made from marine grade aluminium, the guttering is said to have superb performance and sustainability credentials, with a life expectancy of 50 years. PHAM NEWS ENQUIRY No.

www.marleyalutec.co.uk

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Goodenough College. This design feature removes the need for additional labour or equipment, enabling

faster, easier installation at minimum cost. PHAM NEWS ENQUIRY No.

www.remeha.co.uk

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Air source fits in dream home A home in Shrewsbury is reaping the benefits of an air source heat pump following the installation of Stiebel Eltron’s WPL25 AS. It provides heat and hot water

to the 180m2 property. An underfloor heating system was also installed on the ground and first floor. Staffordshire renewable energy installer Total NRG

specified the renewable energy system. Bryan Jones of Total NRG says: “Our client wanted to build their dream home making it as energy efficient as possible and to future proof the ever rising energy costs. Space was at a premium in the plant room, but we had a solution – Stiebel Eltron’s combined hot water cylinder and buffer tank.” The low flow temperature of 35ºC ensures a low running cost and allows the owners to maximise their payments via the domestic Renewable Heat Incentive. PHAM NEWS ENQUIRY No.

www.stiebel-eltron.co.uk

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January 2015

Training & Education 33

More than one way to learn about plumbing Training is as much about educating the plumbing professionals of today as it is those of the future. Kevin Wellman, Chief Executive Officer for the Chartered Institute of Plumbing and Heating Engineering (CIPHE), provides and update on the Institute’s educational activities.

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rom April 2016 the Government will make it cheaper misconnections as well as driving up standards in the for employers to take on an apprentice by abolishing industry. I have no doubt that WaterSafe approved employer National Insurance contributions for installers can help by liaising with their water companies apprentices aged under 25. The announcement in the when misconnections have been found and work together Autumn Statement by George Osborne was particularly to rectify the problems. refreshing and enlightening and is clearly going to be E-learning academy very beneficial for employers and apprentices. When you look at the savings an employer will make over a three- Since the launch of the Institute’s epd academy, increasing year period, it’s quite substantial. It will also encourage numbers of members are allocating time to study the more employers who were doubtful about taking on an selection of modules available. To learn more about the e-learning academy please apprentice to take that first refer to the following link: step. “Learning does not have to be solely for w w w. c i p h e p d . o r g . u k . On top of this, the £20m those studying apprenticeships” Feedback from colleges budget to improve careers and approved training advice will help students to centres is that the e-learning modules provide excellent make the right decision on their career path. The CIPHE is an educational charity as well as being the professional information to supplement NVQ training courses. New body for the industry. We believe apprenticeships are content is continually being added to the website and vital in creating a competent, professional workforce for responsibility for this falls upon Bryan Clark as Technical the future. & Education Manager. A further educational support mechanism is through Apprenticeship change manufacturers and merchants, especially those involved The CIPHE is working with industry organisations in the Industrial Associates Development Group. They and a number of employers to develop a Trailblazer allocate considerable time and resources to enhance Apprenticeship covering Plumbing and Domestic Heating. individuals’ Continuing Professional Development It followed on from research, sponsored by the Gatsby (CPD) and many courses are available free of charge, Foundation, which included a survey that attracted over so it’s important for installers to make the most of the 500 responses. People across the plumbing and heating assistance available. sector felt that it was time for change as can be seen from Many Industrial Associates arrange presentations at the following results: CIPHE Branch events, and whilst they provide a great • 98% of respondents think it is important that the networking opportunity for members, non-members plumbing and heating industry should collectively are encouraged to attend. Further information can be promote career progression; obtained from dannyd@ciphe.org.uk. • Over 83% think apprenticeships should lead towards registration with Engineering Council at EngTech level; • 97% think it is important for the industry to recruit more apprentices; • Only 40% think that the current qualification system is fit for purpose and meets the needs of apprentices, The Leading Training Experts employers and the industry as a whole. • 72% did not feel that Engineering Council registration Friendly was adequately promoted; Helpful Staff • 95% would support the CIPHE in a bid to extend its FREE On-site parking license to award CEng status. FREE Lunch, tea, coffee and biscuits Plumbing qualification Comfortable Stress Free Learning does not have to be solely for those studying Environment Air Conditioned apprenticeships or S/NVQ qualifications. I was greatly t encouraged when BPEC introduced their plumbing courses a qualification – the QCF Level 3 Award in Safe Systems of Hot and Cold Water and Sanitation (WaterSafe 020 8845 7222 experienced worker qualification). 01582 788 507 During its development BPEC worked closely with WaterSafe to produce a qualification which will enable 01268 921 593 experienced workers without qualifications to achieve We offer the following courses: the recognition they deserve. Achieving the qualification n GAS ACS n PLUMBING & HEATING n OFTEC OIL n ELECTRICAL and also completing a WaterSafe initial assessment will n RENEWABLES n HEALTH & SAFETY n REFRIGERATION allow an individual to register with WaterSafe. or call our Customer Service Team on: One of WaterSafe’s key aims is to promote the awareness of, and the need to avoid, above ground drainage and misconnections, which is a key issue for For our latest prices and SPECIAL OFFERS DEFRA and the water companies. The WaterSafe scheme visit www.logic4training.co.uk has the full support of central Government to eradicate

Kevin Wellman, Chief Executive of the CIPHE

Health service In celebration of this year’s World Plumbing Day the CIPHE, together with the Royal Society for Public Health, the Worshipful Company of Plumbers, SNIPEF and SoPHE are hosting a conference ‘Plumbing for Health’ at the RSPH building in Portland Place. Further details for the event, being held on 11th March, is available from the following website: https://tinyurl.com/nexddut. Another CIPHE initiative which continues to be acclaimed is the ETM magazine for trainers, lecturers and students. Electronic copies are available on the e-learning academy website. There is increasing demand for lecturers and trainers to be recognised professionally, and in view of Government’s encouragement of such recognition through future apprenticeships it is further reason to lead by example. If you are involved in industry as a lecturer or trainer and wish to have your competence recognised please contact our membership team via gemmah@ciphe.org.uk. Whilst training is certainly an investment for the future there are bursaries of up to £1000 for plumbing students available such as that offered by the Worshipful Company of Plumbers. To find out more, please visit www. plumberscompany.org.uk

Find out more For more information on the CIPHE’s activities and how to become a member, enter the number below on the reader enquiry and registration card inside this issue. www.ciphe.org.uk

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NORTHOLT LUTON BASILDON

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34 Training & Education

The principles of powerflushing A central heating system that is free from sludge and rust is essential for its overall health, and powerflushing is a proven method for achieving that aim. Carol Hitchcock stopped by Kamco’s one-day training course to find out how installers can take these skills on board.

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ach Kamco course begins with a fundamental question: Why do we need to powerflush a domestic central heating system? Trainer Giles Hanford knows that his class full of plumbing and heating engineers will have some good answers to this query, but understanding why and how the process works might be less well appreciated. Answering all these questions in a practical way is a big part of what the one-day powerflushing class is all about, as I found when I sat in on a recent course at Kamco’s head office in St Albans.

Proof positive The 18 people I joined on the course came from a wide variety of backgrounds, from a veteran gas engineer who had never power flushed before, to a plumbing apprentice who’d assisted on a few jobs, as well as a group of water treatment and leak detection specialists. Giles’s job was to make sure he pitched the instruction so that it addressed the needs of each and every trainee, and to achieve this he took full advantage of the well equipped training facility. A completely operational heating system features prominently on the front wall of the room and is a main focus of the day. The trainees used the better part of the morning learning how to flush it out, which means that a day off work in the field is by no means a day off the tools for those who attend. There is also a cabinet full of props and specimens that Giles frequently draws upon in order to better illustrate particular points of fact. “It’s not enough to talk about what clogs up a system,” says Giles. “You’ve got to show the evidence to illuminate the concept. These guys know that rust, for example, will block the small waterways of a combi boiler, but when I show them tangible evidence of how little it takes – just 12 grams – when they hold that small sample in their hands, it gives them a better idea of what they are fighting against.” Another approach Giles takes to keeping the classroom environment lively and stimulating is to ask lots of questions. “This makes it a two-way course,” he explains. “These guys don’t come in here to get a monologue from

Trainer Giles Hanford shows off the magnetite collected from the flush

me. They’re here to learn, and a good way to do that is through discussion with their peers. I want to provoke a bit of thought and keep them engaged at all times.” Before we get on to the main business of powerflushing on Kamco’s training equipment, Giles asks us to think about what factors contribute to a successful cleaning process. Many of the trainees offer up some good ideas, and we find that the ideal combination of flow rate, heat and quality chemicals makes the difference between a squeaky clean system and one that remains beset with sludge and dirt.

Fluid dynamics “If they learn nothing else today,” Giles told me, “I want it to be the importance of flow rate. Water moving slowly in a system is going to pass over solids and leave them behind. That’s why you’ve got to get the water moving very quickly. The key words are high flow rate, velocity, speed and volume – that’s the critical point of powerflushing. The rest of the day is about ways of achieving that.” Prior to undertaking a powerflush, the trainees are expected to make sure the heating system is operating properly, an essential step they will need to take in real world applications. They take a look at a wide range of indicators by switching on the heating and hot water, including making sure the flow and returns on all the radiators and the cylinder are getting hot, that the

A trainee gets to grips with Kamco’s Clearflow CF30 machine

immersion heater works and that hot water comes out of the taps where it should. “A system survey is important for a couple of reasons,” Giles explains. “The first is that it helps to identify any faults, and this gives them the opportunity to communicate with their customer about the condition of their heating system.” Giles makes a big point of the fact that once an installer shows up on site to carry out a powerflush, any faults that already exist in the system become his problem once he starts working on it. Because this is such an important issue, Kamco has produced literature that installers can use to talk with their customers to help them understand what a powerflush is and, to some extent, what the risks are of having one done. “It’s about a balanced level of warning,” Giles explains to us. “You can’t go in there and say, I’m going to do a hot acid flush and it may turn your system into a sprinkler, but you can’t be too laid back either and say there won’t be any problems. With proper preparation – and communication – installers can conduct a powerflush with confidence.”

Pump prep By late morning, Giles has the trainees on their feet and at the machines as they start to look at the practical aspects of powerflushing. The training room is equipped with no fewer than four Clearflow machines, from the latest model to one of the older

units that isn’t manufactured anymore. “We make sure they get to work on the older machines as well as the new ones because there are plenty of them out there still in operation,” Giles tells me. “Quite a few of the trainees here today own the old CF30, and we need to support them with training just as much as someone who just bought a brand new CF40.”

Full circuit The practical session begins with connecting the hoses to the machine, adding the CombiMag to the circuit and looking at the nitty-gritty of how to operate the controls. The heating system in the training room is a vented system with a feed and vent pipe to the atmosphere and an F&E tank on the other side of the wall. To get the guys going, Giles asks them lots of leading questions, such as whether the F&E tank would need to be drained down, what should be done with the water from the dump hoses and how best to deal with bypasses. The powerflush carries on while we break up for a short lunch. By the time we come back, the process is drawing to a close and the trainees get to glimpse the CombiMag, which is now thoroughly coated with magnetite, indicating a successful flush. The next important step is testing the water for clarity, purity and pH. Once all tests are completed, we finish up by recommissioning the system and talking about how to hand it back over to the customer. We closed the day with the trainees asking Giles follow-up questions, with topics ranging from how to deal with microbore pipework to working on systems with thermal stores and the importance of using inhibitors that meet the DWTA Buildcert standard.

Signing up Kamco runs its powerflushing course in St Albans twice a month and offers it free to those who have purchased a Clearflow pump. Otherwise it’s £45, with the cost redeemable towards a new machine if purchased within two weeks of the course. The day begins at 10.30 in the morning and usually runs to 4pm, including a break for lunch. Testing the waters: Using a turbidity tube (left), a TDS meter (centre) and a pH meter and paper (right) to ensure the system has been properly cleaned

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www.kamco.co.uk

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Training Update 35 Work experience for Approved status underpins standard ex-RAF gas trainee Brookhouse Training is highlighting the success of one of its recent graduates, former RAF man, Ben Wearne. With the help of Cornwall Housing, Ben enrolled on the Accredited Certification Scheme for Gas Fit t ing Operatives. As part of Brookhouse’s aim to provide each of its gas students Ben Wearne with Cornwall with work experience, Housing’s Gavin Derbyshire the trainer approached Cornwall Housing to see if a mentoring placement was available. Ben joined the gas team based in Threemilestone, Truro. He completed the 40 days required to complete his portfolio and is looking forward to finishing his training and becoming a fully qualified gas engineer. Commenting on Ben’s apprenticeship, Gavin Derbyshire, one of Cornwall Housing’s Mechanical Services Team Leaders, says: “Ben has done a great job and has adapted to the training really well. The skills from his previous role in the RAF have proved very useful and I am confident that he will find a job in the trade very soon.” www.brookhousetraining.com

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The CIPHE has presented Sussex based Steve Willis Training Centre its Approved Training Centre status, which aims to recognise excellence in training in the plumbing and heating industry. Steve Wills is the third recipient of the award to date. Kevin McCallister, CIPHE National President, presented Steve Willis with the award, saying: “CIPHE has strict criteria in place to reach this status, and Steve Willis Training Centre has more than qualified for this award.”

(l-r) CIPHE CEO Kevin Wellman, MD Steve Willis and CIPHE National President Kevin McCallister at the presentation

Steve Willis added: “We are delighted to have achieved this status. It

endorses the standard of the training we offer both here in Sussex and also

at our Training Centre in Hampshire. Our focus has always been to provide quality training whether it’s through our apprenticeships or short courses, and it is great to see that we are now being acknowledged for what we do.” Steve Willis Training has over 14 years experience in training and offers apprenticeships and short course in gas, plumbing and electrics in the Building Engineering Services Sector. PHAM NEWS ENQUIRY No.

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stevewillis.com

Apprenticeship advantage in Luton Logic4training has launched an NVQ Level 2 Diploma in Plumbing and Heating, a qualification that equips candidates with the relevant knowledge of domestic heating and plumbing systems and is tailored to the meet the requirements of employers. The new NVQ is currently open to firms

in and around Luton and is part of the trainer’s work with Luton Adult Learning. Russell Kavanagh, Programme Development Manager, says: “This is a great opportunity for Luton-based companies looking to take on an apprentice. We work closely with employers to fully support them through-

out the whole process, making sure their business requirements are met, whether they’re employing a family member or need help finding a new recruit.” Successful completion of this Intermediate Level will allow candidates to progress onto a Level 3 qualification and/or Advanced Level

Apprenticeship in Domestic Plumbing and Heating, which opens up job roles such as Technician, Designer, Estimator, Project Manager, Site/Workshop Supervisor/ Manager, Chartered Engineer, Sales Engineer or Commercial Manager. PHAM NEWS ENQUIRY No.

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www.logic4training.co.uk

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36 TRAINING & Education

How to put theory into practice Are new recruits to the plumbing industry getting the best possible training and work experience? Dr Simon Reddy, an experienced plumber and trainer, offers his thoughts on where the system is letting students down and some of the issues that need to be addressed.

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(1) The importance of a clear ver the last 30 years, I have worked as a and coherent relationship domestic plumber, between theory and practice running my own micro-firm in plumbing courses employing both apprentices There is strong evidence and adult trainees. In of a dislocation between addition, I taught plumbing, the theory and practical mainly part time, for well aspects of the plumbing over a decade. As a result of curriculum, both within these experiences, I decided the college setting for full to undertake undergraduate time students and between and postgraduate studies, the workplace and college which culminated in the settings for apprentices. successful completion of a Simon Reddy, Master Plumber These findings contradict Philosophy Doctorate (PhD) educational literature, which in Education from the University of Exeter. places an emphasis on integrating elements During my time as a plumbing teacher and of theory and practice and advocates student of education, I felt some responsibility teaching strategies to help students for the courses I was involved in teaching. construct conceptual links and embody Hence my doctoral study asked some their theoretical learning in performance important questions about the training, activities. The dislocations of contexts qualifications and work experience that and the discontinuities in curriculum has new plumbers receive prior to entry into implications for teaching in that insufficient the occupation. In my day-to-day plumbing links are being made by tutors between work, I was growing increasingly concerned theory and practice. This has an impact about public safety and the reputation of the on the quality of both full-time students’ plumbing occupation, given the poor quality and apprentices’ learning and also affects of workmanship I regularly encountered. their levels of motivation. As a plumbing teacher, I am troubled by the (2) The importance of supervised work oversupply of full time pre-apprenticeship experience students compared with the much lower Supervised work experience emerged as a demand from employers to take on apprentice crucial element in the education and training plumbers. It is also apparent that there are of plumbers in this study. Apprentices large numbers of adult students on full time, college based plumbing courses, are being ‘scaffolded’ in their learning by either switching careers, upskilling as a fellow workers, who help them to deal with means to employment or preparing for self- unexpected plumbing problems which are part of the ongoing reality of the workplace. employment. This not only helps the apprentices to Key findings understand and apply theory taught in As well as observing lessons in three further college, it also acts as a strong motivating education colleges and at the workplaces of force in terms of their enthusiasm for and five plumbing students, the research included commitment to learning. Apprentices enjoy one-to-one interviews with 15 tutors and the real-world experience and many show more motivation in the workplace than in 14 students. Three key findings emerged:

Get down to earth at Exeter facility The Bicton EaRTH Training Academy (Environmental and Renewable Technologies Hub) near Exeter offers a wide range of entry level, NVQ and apprenticeship courses for experienced workers and young people entering the sector. With a number of national and regional commercial partners, the Academy delivers plumbing, heating and electrical courses together with industry-standard renewable technology installer training. The purpose-built centre provides a number of wellequipped training workshops

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and the building itself showcases a full range of sustainable building techniques and installed renewable technologies to provide candidates with added inspiration. Responding to increasing interest from gas and oil installers in biomass heating technology, the Academy also offers the HETAS H005DE Biomass installer training course. EaRTH has invested in a dedicated Biomass training facility, described by HETAS at its launch in 2013 as ‘the premier biomass training

the college setting. The findings suggest that apprentices’ time-serving experiences in the workplace could not be fast-tracked on full time college courses or replicated as effectively elsewhere. (3) The importance of authentic assessments The findings raised serious questions concerning the competence of the assessment methods for testing students’ knowledge and skills in both college and workplace contexts. The consequences of using multiplechoice test instruments for external subject knowledge assessments seems to reward short-term goals, leading to surface learning, which is more akin to meeting requirements than to deepening students’ knowledge. It is very difficult for students to actually fail a theoretical assessment because they are able to re-sit the test until they pass. The institutional ethos around testing was described by one tutor as ‘unforgivable’ because of the pressures on teachers to ensure 100% achievement. Consequently, few, if any, tutors in my study had faith in the assessment procedures and methods, which they considered to be detrimental to the quality of learning and to trust in the qualification. In relation to practical training and assessment, it was found that simulations in college could not adequately replicate the experience of doing the job of plumbing in the real world with all its inherent risks and uncertainties. It could be argued that the lack of authenticity in college assessments for occupational competence in plumbing and gas has been putting full time plumbing students at risk because they may not have an accurate or complete picture of what professional practice entails. Consequently, when students eventually enter the field of work, they might experience a ‘reality shock’ because it is a world that is completely

different from what they had expected while studying in college.

Quantity not quality Although these findings may appear to be common sense, they were inconspicuous, assumed and often taken for granted in relation to plumbing apprenticeships and vocational courses. The need for quality education and training in apprenticeships has been subjugated to the desire for more flexible and inclusive vocational training systems. While many full time adult students may benefit from the flexibility of plumbing courses and opportunities for self-employment, the findings suggest they are often under-qualified and lack the competence to undertake safety-critical work. The findings also suggest that opportunities for apprentices’ progression are significantly challenged by the rising numbers of adult students seeking selfemployment, consecutive governments’ policies funding employers to take on more apprentices than are needed and the ongoing competition from migrant labour. Full time plumbing students and apprentices face fierce competition for jobs, and some apprentices and adult students are working unpaid in order to get the work experience they need to convert their collegebased plumbing qualification to an NVQ. One apprentice I spoke to had worked for over six months without wages. In consequence, the research study identifies a breach of trust within the English apprenticeship settlement, where young people are not getting what a plumbing apprenticeship implicitly promises: a good chance of a relevant job, social status and better pay once qualified. If any reader would like to contact Dr Simon Reddy about the above article, then please email: sr265@exeter.ac.uk

Full range demonstration

facility within HETAS’s UK training centre network’. Further details of training courses provided by EaRTH can be found by visiting the company’s website below. PHAM NEWS ENQUIRY No.

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Boiler and water heater manufacturer Lochinvar has opened a new multi-purpose training facility at its UK headquarters in Banbury, Oxfordshire. Designed to host pre and post-sales training for contractors and specifiers, the facility showcases various products for hands-on demonstration, training and familiarisation. Installation and maintenance training courses have been tailored for specific products and to suit experience levels. “Seeing the equipment in operation provides a

much better appreciation of the features available than reading about them in a catalogue or online,” says MD David Pepper. “It makes product selection and design decisions far easier. As a result, the investment we have made is already delivering a return.”

Lochinvar’s range of CPM and Ecoknight boilers have integral controls as standard features and the facility has wallmounted screens to demonstrate issues like setting parameters and how to monitor the ongoing running of the system. The company’s new EcoCharger Hybrid water heater is also on display and visitors can see how this product manages renewable and gas-fired heat sources from one compact unit. PHAM NEWS ENQUIRY No.

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Training & Education 37 Airing out air con Tank-in-tank technology explained

Installers looking for air conditioning training can turn to one of 12 fully equipped Toshiba centres. The newest facilities include Portsmouth, Bristol, Leatherhead, Welwyn Garden City, Harpenden, West Bromwich, Manchester, Sunderland, Warrington, Leeds, Glasgow and Bray in Ireland. Each facility is equipped with working examples of all the main types of AC in use, including splits, heat pumps, ducted systems and the latest heat recovery VRF systems. In addition to practical, hands-on courses, they also offer detailed CIBSE-endorsed CPD courses on technical and environmental topics. Some centres also have working examples of Toshiba’s refrigerant leak protection and management system, which can detect and isolate leaks, and initiate automatic shut-off and pump down of systems. David Dunn, General Manager of Toshiba Air Conditioning, comments: “We see it as our responsibility to ensure new industry entrants, and well as existing engineers, have the skills to carry out first class installations which safeguard the environment and deliver high efficiency and reliable systems for end users.” PHAM NEWS ENQUIRY No. www.toshiba-aircon.co.uk 140

ACV UK’s bespoke training centre is now up and running and is available for installers, engineers and specifiers to book courses and learn more about the company’s tank-intank systems and Prestige wall hung commercial boilers. Based in Dalgety Bay, Fife, ACV’s training room has two fully operational Prestige wall hung boilers, a HeatMaster TC combination unit and a Smartline Multi energy cylinder. This complete system allows installers firsthand

experience of working on ACV products within a fully fitted plant room and the

opportunity to undertake diagnostic and fault finding training sessions.

ACV is also able to tailor training sessions to suit the needs of the customer – from full training for commissioning and servicing, or a more in-depth knowledge of the technology for specification purposes. A certified CPD course on tank-in-tank technology is also available, which demonstrates the differences to how traditional cylinders heat hot water. PHAM NEWS ENQUIRY No.

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www.acv.com

Working out wiring Pump knowledge If you have worries about wiring but want to learn how to diagnose and repair boilers, Mr Combi is here to help. Located in Bedford, trainer George Staszak leads a hands-on Danfoss and Honeywell wiring course, both of which can be completed on the same day. Trainees will learn how to use a

multimeter to test parts in a sequence with confidence. Mr Combi provides all the wiring plans in A4 colour diagrams. New for 2015 is an A5 wiring book in colour with Danfoss and Honeywell drawings, fault finding, frost protection, Part L and much more. PHAM NEWS ENQUIRY No.

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To keep up to speed on what Grundfos has to offer, as well as issues in the wider pump industry, installers and engineers are invited to visit the company’s online Ecademy. Topics covered vary widely from pump theory to different pump designs and technologies. You can also inform yourself on energy friendly and cost saving pump

solutions while earning rewards from Grundfos. This platform is accessible from a smartphone or tablet, making it easier to reference it on the move. Additionally there are videos to watch as well as downloadable articles and presentations. Find out more by visiting the Grundfos Ecademy website: www.grundfos. co.uk/ecademy

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38 TRAINING & Education

UK’s top students put their skills to the test SkillPLUMB is an annual plumbing skills competition where students from around the country take part in an intensive two-day practical contest against the clock. We went along to the latest event at the Birmingham NEC Skills Show to get a taste of the action.

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ver thought about putting your plumbing skills to the test in front of 500 schools and 74,000 pupils, teachers and parents? For even the most experienced plumbers, having thousands of eyes watching your every bend and joint will no doubt be a daunting prospect. But that was the challenge for nine young men competing at the 2014 SkillPLUMB final, which took place at the three-day Skills Show held at the Birmingham NEC last November. Now in its 7th year, SkillPLUMB is co-organised by the JIB-PMES and BPEC and has the UK Copper Board as its premier sponsor. Having already excelled in regional heats around the country, the competitors were vying to be named UK champion in a complex task that required the installation of a small central heating system and a hot/cold water installation. The task had to be completed within a strict timeframe and was marked against tough criteria including bend and joint quality, bend angles and clearance and measuring and marking out, which had to be accurate within +/- 2mm. As if that wasn’t challenging enough, being set within the Skills Show, the UK’s largest showcase of careers and skills competitions, the pressure was on to stay calm and focused on the job.

Getting Started Day one of the task involved starting work on a domestic heating system. A towel rail and two radiators had to fabricated and thermostatic radiator valves and a simulated combi boiler were used. All had to be complete, along with the pipework installation, in under eight hours. To increase the pressure to get it right, each competitor was given a set length of pipework with a very small margin of error allowed for measuring and marking out. If the pipe was used properly, there would be around 500mm left at the end of the task. Any mistakes and it would run out

Bronze medal winner Callum Robertson from Moray College

Team work: (l to r) Josh Ellis, Ben Cooke and Thomas Strong

and points would be lost. So making sure pipe was cut to correct length and not wasted was essential. Day two saw the competitors moving onto the hot and cold water installation. Everything had to be fixed to the combi boiler, the wash basin and shower was fitted and then, importantly, the whole installation had to be tested.

Employed by Norfolk plumbing and heating contractor Derek Hales Ltd, Robert believes the event is putting him in good stead: “My employer has been really supportive and has encouraged me to do well,” he added. “Just to say that you got this far is great and helps with your future career and it helps with your confidence.” Robert went on to receive a well-deserved second place and silver medal.

Nip and tuck Paul Dodds is the lead SkillPLUMB judge and kept a close eye on the lads to monitor their progress. “At the end of day one the competitors were very close,” he said. “Day two gave some surprises – the people who were leading fell back, and those with lower marks moved ahead.” Prior to the final, to help them prepare for what laid ahead, each competitor was given a comprehensive training manual with tips, techniques and advice on how to avoid losing marks. For the judges it was encouraging to see how this guidance was taken on board. “Very few lost marks on their angles, which is testament to the training manual as we really flagged this up as a potential danger area,” said Paul. “Where they did fall down is some of the checking and the plumb and level work – overall that needed more improvement and we can focus on this next time. “Overall I’ve been really impressed with their focus, behaviour and positive attitude towards each other, which has been great,” he concluded.

Under pressure

2014 SkillPLUMB Champion Josh Ellis (centre) with lead judge Paul Rudd (left) and Neil Collishaw from BPEC

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For the competitors themselves, many spoke of the intense pressure as well as the sense of achievement of reaching a national competition final. Even those who were slightly worried about their performance were still enjoying the opportunity to be at the show. “It’s not gone as well as I’d liked, to be honest. The time limit is really tricky but if you’re not happy, you just have to move on,” said Lloyd Wakefield of Bridgend College, who came first in the Welsh SkillPLUMB event. “This is much bigger than the regional events, it’s quite daunting with everyone around looking over your shoulder,” he continued. “But it’s helped me a lot with working under pressure, and the technical side helps to test you. You have to be very precise.” Representing the East of England and the College of West Anglia was Robert Carter, who took first spot at his English regional heat. “I think it’s gone really well, it’s been a brilliant event,” said Robert. “As long as you measure everything up properly and take your time to get it right, it’s not as hard as you think. It’s all about preparation and measurement.”

Team challenge On day three a fun ‘Team Challenge’ involved all nine competitors splitting into two teams and each building a copper pipework statue. Each team could choose what they wanted to produce, then sketch out, plan and produce the piece. Top skills were on show with teams producing a weightlifting ‘muscle man’ and a Ninja Turtle. Lending a hand was Andrew Patton of Patton Gas Plumbing & Heating. Andrew won SkillPLUMB in 2012 and has been back to the event for the last two years to mentor the competitors and give support. Having been there himself he knows what it’s like and gave valuable advice and guidance. “I’m happy to give up my time to help,” said Andrew. “I’ve been in their shoes, I know what they are going through and can lend moral support or answer questions. Being their age also helps as I can relate to what they are doing and be a friend rather than a judge.”

Winners revealed After three grueling days the competitors were pleased to finally hear the results. First place and a gold medal went to Josh Ellis from Westmancoat Plumbing, Heating & Electrical Contractors, with Robert Carter in second place. Tied for third place and taking home a bronze medal each was Callum Robertson of Moray College/SNIPEF and Highland Eco Heat, along with Gavin Rice of South West College/CITB NI and Seamus Matthews Plumbing. All finalists received prizes including tools, workwear and vouchers alongside a competition medallion and certificate. Speaking after his win, Josh said: “When my name came up on the board I was speechless – shell-shocked to be honest! The competition was really tough and tested my abilities. I would have been happy with third place, I really didn’t think I would win but it’s great.” For everyone now it’s back to their day jobs, but with the experience of producing excellent work at extremely high pressure to add to their repertoire. For future apprentices who want to up their skills and show how well they can perform, it’s the perfect platform. For more information about next year’s SkillPLUMB competition please call BPEC on 01332 376000

18/12/2014 15:46


January 2015

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January 2015

40 Training & Education Get the skills for heat pumps Consider the role of assessor Hampshire based Business Edge Ltd is offering heating and plumbing engineers the training they need to enter the heat pump sector, both ground source and air source. According to the trainer, mandatory training and assessment is required for unvented systems and split refrigeration circuits to prove competency in the UK. Course options are available to cover both mono block (where all refrigeration components are contained within a single unit) and split duo block (where two units, one indoor and one outdoor are connected by refrigeration pipework). In addition to its heat

pump courses, Business Edge offers a foundation certificate in basic heating and hot water system design as well as WRAS water regulations certificate and hot water systems and safety (including unvented

Commercial gas training is now being offered by Petroc at its recently unveiled Future Technologies Centre, situated just off the M5 in Tiverton. The facility is equipped with the latest equipment to deliver bespoke industry training, in both the industrial and catering sectors. “The commercial gas training is perfect for anyone already qualified as a domestic gas installer who wants to progress their career and branch out into the commercial industry. It would also suit anyone needing to renew their qualification,” explains Nick Welch of Petroc. As well as commercial gas training, there are also free construction industry training opportunities with Petroc. The trainer says it works closely with local employers to deliver a wide range of apprenticeships. PHAM NEWS ENQUIRY No.

PHAM NEWS ENQUIRY No.

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Level 3 QCF (NVQ) Certificate in Assessing Vocational Achievement (L3 CAVA). Commenting on these criteria, Kevin Wooff of Assessor Training Direct says: “The most difficult

of these to acquire is the occupational experience. Point 2 can be picked up relatively easily by selfstudying the standards. The new L3 CAVA Assessor qualification is relatively easy to get. “We can come to you to deliver the course to groups, and you can be properly equipped to assess within a few weeks. Becoming a qualified Assessor usually means adding another very useful feather to your employability cap – something always worth doing even though you may be busy and in work.” PHAM NEWS ENQUIRY No.

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Find out about Ferroli in South Wales

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hot water). Installers can also get instruction in the fundamental principles and requirements of environmental technology systems.

Assessor Training Direct is encouraging installers to consider the benefits of becoming an assessor of NVQs and other qualifications. The organisation says that there are three criteria required to achieve this qualification: (1) Sufficient occupational experience – usually at least two years hands-on experience doing the job you intend to assess, at least up to the level that you intend to assess; (2) a good knowledge of the National Occupational Standards you will assess; (3) an assessor qualification – previously the D32/33 and, more recently, the A1. These were superseded by the new

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Further education college Coleg y Cymoedd in South Wales now offers full training on the Ferroli Modena HE range of domestic boilers. At the Ystrad Mynach campus in Caerphilly, Level 4 gas engineers can learn how to install and maintain the Modena boiler on fully working 27 and 32kW combi and 18kW system models. Lea Thomas, Gas Centre Manager and Assessor, says these modern and userfriendly appliances give students skills that could be immediately put into

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practice in the workplace. “A colleague recommended Ferroli as a partner for our gas assessment courses after hearing about the excellent performance of the

new Modena boilers,” says Lea. “I contacted AJ Kalirai, the Ferroli ASM for our area, and within just two weeks the training room was set up and fully functioning,

ready for the start of the 2014 autumn term. “Feedback from our students has been brilliant. The Modena boilers are easy to work on and our students feel they have learnt genuinely useful skills.” At the Ystrad Mynach campus, professional gas engineers can renew their Gas Safe registration. Levels 1, 2 and 3 plumbing qualifications are also available at the Aberdare, Nantgarw and Ystrad Mynach campuses. PHAM NEWS ENQUIRY No.

www.cymoedd.ac.uk

146

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19/12/2014 10:20


January 2015

UNDERFLOOR HEATING 41

Retrofit solution is easy to install Retrofitting a wet underfloor heating system has proved a challenge for the industry, with concerns about increased height and disruption, but Nu-Heat’s LoPro Max system could offer a stress free solution. We asked the company to provide a quick guide to a typical installation.

I

f someone was installing UFH in an existing property five years ago, it’s more than likely that they would have been working with an electric mat system. But with the development of low profile and very simple to install warm water UFH systems there is now more than one option when it comes to retrofitting UFH. Most retrofit warm water UFH systems have followed a similar format, using some sort of panel – either prerouted gypsum or polystyrene – that is laid directly over the existing floor, creating minimal disruption for the homeowner. These ‘dry’ systems work well, offering a low height build-up and a heat output that’s suitable for properties with good levels of insulation, but they aren’t suitable for every project, especially older properties with lower levels of insulation or slightly uneven floors. This has led to continued development in retrofit UFH as suppliers seek out solutions that can tick every box for both the installer and the homeowner.

Fitting the edge isolation strip around the edge of the room

It’s easy to install the tube in the castellated panels

The system needs to be filled, flushed and pressure tested

Mixing the compound before pouring onto the floor panels

For larger rooms, it may be easier to use a machine

The level service can be walked on after just eight hours

is no need for any glue or nails. Once the floor area is covered in the castellated panel, install the UFH tube and connect back to the manifold. Expansion strips should be placed in any doorways to allow the tube to run through the rooms and hold the compound back to make it easier to pour room-by-room. A squirt of spray-foam should seal any small gaps between the tube and the expansion strip. Because of the high heat output of this system, a floor sensor should be fitted to ensure the warmth is suitable for the chosen floor covering. This is important where a specialist vinyl such as Amtico is being used • Step 3 – Pouring the compound Before pouring the compound, the system needs to be filled, flushed and pressure tested and then left under pressure as the compound is poured. Depending on the size of the room, the compound can either be mixed by hand

using a paddle mixer (ideal for a single-zone system in a kitchen), or by a forced-action mixer for areas exceeding 60m². Mixers for larger areas are available to hire for a small fee from local merchants across the country and are easy to operate. The compound should be poured over the panel and tube so that all castles are covered. This stage is very quick, and a three-bedroom property can be completed in just a few hours. The finished result is a system that’s just 22mm in height, leaving a perfectly level surface which can take floor coverings after 72 hours

From dry to wet The latest innovation in retrofit UFH is the ‘wet’ system, designed to make UFH even easier to install in an existing property. Breaking away from the typical dry renovation solutions, our LoPro Max system uses a highly conductive self-levelling compound. It’s this compound and its high heat output that makes UFH possible in virtually any property, whether it has uneven floors, limited floor-to-ceiling height or lower levels of insulation. Unlike traditional screed UFH, the system only uses a slim layer of compound, keeping its height to around 22mm. The big benefit for the homeowner is that the conductivity of the compound gives the system a heat output that’s 50% higher than other retrofit UFH solutions and it also enables a fast response time on par with a radiator. For the installer, the development of wet retrofit UFH offers a great opportunity to maximise job potential. The self-levelling compound is easy to mix and can be walked on after eight hours. The perfectly level floor surface is then ready for the homeowner’s choice of floor covering. The higher heat output means that UFH can be installed in virtually any property, whether it’s an older building, running through into a new extension or for a conservatory. If a customer is considering UFH and it’s a non-standard project, this new system could provide the solution. Another great advantage, thanks to quick response times, is that this system can run directly off of an existing radiator circuit. This makes UFH easy to install in a single area, like a kitchen renovation, without the need for any additional pipework back to the boiler.

Three easy steps Installing a wet retrofit UFH system is straightforward, and an average three-bedroom property can be completed in just two days. There are three key stages: • Step 1 – Preparation The existing floor must be in good repair to avoid any compound seeping away, so the first step is to fill any damaged areas and nail down any loose floor boards. An isolation strip needs to be fitted around the edge of the room(s) to contain the self-levelling compound. Doublesided tape should then be laid over the base of the isolation strip, helping to secure the castellated panels firmly to the edge of the floor • Step 2 – Installing the tube Unlike dry systems, which typically use some form of pre-routed board, LoPro Max utilises a robust castellated panel that is laid over the existing floor to hold the tube. The panels are flexible and can be cut to fit any recesses – a useful feature in a renovation scenario. A strong adhesive back firmly attaches each panel to the floor deck, so there

41 (WAS 45).indd 1

See it installed If you want to view the complete installation, you can watch each key stage of install on Nu-Heat’s website: www. nu-heat.co.uk/installation.html www.nu-heat.co.uk

PHAM NEWS ENQUIRY No.

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18/12/2014 15:49


January 2015

42 UNDERFLOOR HEATING

Clean and tidy heating solutions Underfloor heating is one of the most effective ways to heat a bathroom, saving on valuable space while maximising comfort levels. Andy Coy, Polypipe’s Product Manager for Underfloor Heating, highlights some of the key benefits and the different options available.

I

t’s not surprising that underfloor heating is becoming increasingly popular across the UK. As well as being the most efficient and effective way of heating a property, it also boasts superior comfort levels compared to other options in the market and adds a touch of luxury to the home. For homeowners who don’t want to commit to fitting underfloor heating throughout their entire property, it is possible to Andy Coy, Product Manager install it in just one or two rooms. As both underfloor heating and radiators run off hot water, you can easily mix and match the two. With its frequent use – especially early in the morning and later on in the evening – the bathroom is a particularly popular place to start. Space in bathrooms is often at a premium, which is another reason why underfloor heating is an effective solution, as it removes the need for clunky radiators and frees up valuable wall space. Whether homeowners want underfloor heating installed in a large family bathroom, a small en-suite or a wetroom, there is a suitable solution available for each project. So what do installers need to know about the different options available and how to fit them?

Pick a system There is an extensive range of heating products and systems available, and new products are continually being brought into the market. There is no one-size-fitsall solution for underfloor heating, so it’s important for installers to familiarise themselves with the different systems available. So what are the main options? • Within the floor systems For new builds, or if you are carrying out renovation work that requires digging up floors, underfloor heating can easily be installed at the same time with little if any change to the floor construction. Most suitable for ground floor applications, with this option underfloor heating is laid onto an insulation layer before the screed is poured, neatly containing all of the pipework within the floor structure. These systems have the added advantage of maintaining exactly the same floor structure depth as would be available without the heating system. • Over the floor systems When a floor is already in place and there is no requirement to disturb its construction, underfloor heating can be laid over the Polypipe’s top of the existing floor. For panel floor these applications, Polypipe system offers the Overlay underfloor heating solution, a low profile panel system in which the panels, within which the underfloor heating pipes sit, are laid directly over the existing floor, beneath the floor covering. The panels add minimal height and the choice of systems means they can be used with any type of floor covering. Because of its ability to be fitted over an existing floor and with minimal fuss, Overlay would be the ideal solution for a homeowner looking to install

42_V2.indd 1

Polypipe’s Overlay system can be fitted over an existing floor

Underfloor heating can add a touch of luxury to any bathroom

underfloor heating in just their bathroom rather than their entire property. • In between joists Underfloor heating can also be fitted between joists, avoiding the addition of any extra build height to the floor structure. Typical applications include upper floors, ground floors with cellars and some extensions. Even if your floors are already in place you can install the system from below, without disturbing the floor above.

In terms of suitable heat sources, heat pumps are ideal to use with most underfloor heating systems thanks to their lower operating temperatures. Solid fuel or wood burning options, on the other hand, should never be used in direct conjunction with underfloor heating. If the homeowner does have a burner, it should be used to provide indirect heat via a thermal store or similar neutraliser. The low temperature feed from this store can then be pumped to the underfloor heating manifold. Whether the homeowner wants carpet, wood, laminate or stone, the vast majority of floor coverings can be used with underfloor heating. That said, each material has different thermal conduction properties and harder surfaces, such as tiles, are often the best conductors. There are also considerations to be made with regards to the type of temperature control. Depending on the application, a programmable thermostat Underfloor can allow independent time heating can be and temperature control in the fitted between joists, bathroom, maximising both avoiding the addition of comfort and efficiency for the any extra build height homeowner. To further enhance the feeling of luxury, installers could also connect the underfloor heating to accessories in the bathroom such as a heated towel rail. They should bear in mind which plumbing fittings they use to ensure a quality and attractive finish.

Easy installation Installation methods vary among manufacturers, so installers should make sure they follow the guide for the specific system they are fitting, even if they have installed a similar solution before. Choosing a reputable manufacturer that offers a range of reliable and trusted products will help to ensure the system is easy to fit, saving them valuable time and money on the job. Preparation and planning is essential as small considerations can make a huge difference to how effective and efficient a system is in the long run. To start with, the sub-floor needs to be swept clean and be free from mortar residues, otherwise there is a risk the surface could be uneven which could lead to long-term system damage. Due to bulky, permanent fixtures like the bath, shower, sink and toilet, bathrooms can often be an awkward shape. Using a water-based system which incorporates polybutylene pipes – plastic, flexible pipes that can circumnavigate sharp angles or unusual wall shapes – can be useful when dealing with such difficult layouts. It’s probably unlikely that the average bathroom, en-suite or wetroom will be more than 30m² in size, but if an underfloor heating system is required for a room this size or bigger then a manifold should be used to control the flow of water. With particularly large installations, or if the underfloor water system is going to be installed throughout the house, more than one manifold may be required. The manifold(s) should be fed directly from the heat source via dedicated flow and return primaries, which enable total independent hydraulic control of the underfloor heating system when in use.

Helping hand If installers are new to underfloor heating, there is a lot of technical and design support and training available – both on and offline. It can be a good idea to get in touch with a reputable manufacturer to see what they offer in terms of support and advice, as well as to keep up to date with new product developments. As consumers become more aware of how underfloor heating can help them lower their energy bills and maximise the comfort of their home, it is likely to continue to grow in popularity. By equipping themselves with the relevant product knowledge and ensuring they are confident in fitting the different systems available, installers can provide homeowners with the best advice and service to help them take full advantage of the many benefits of underfloor heating and increase revenue for themselves at the same time. www.polypipeufh.com

PHAM NEWS ENQUIRY No.

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22/12/2014 10:46


UFH for renovations or extensions?

Think thin and unbeatable heat output Think thin and responds as fast as a radiator

Think thin and powerful with NEW

LoPro Max TM

The ultimate UFH system for renovations LoProTMMax, part of the award-winning LoProTM family, is our latest low profile warm water underfloor heating solution. At just 22mm in height it is easily laid over existing or uneven floors using a simple, self-levelling compound. With heat outputs 50% higher than other retrofit systems on the market, LoProTMMax makes UFH suitable for more projects than ever before.

See how easy installation is nu-heat.co.uk/installation

Or give us a call 01404 540650 ENQUIRY

NUHEAT.indd 1

22mm height build-up

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15/12/2014 14:34


January 2015

44 UNDERFLOOR HEATING

Why UFH works well with hybrid systems Renewable technology may not be suitable for every application in the UK, but a hybrid system can deliver excellent underfloor heating both throughout the year and the entire property – Michelle Taylor, Product Manager at Myson, explains more.

D

espite the will to use more renewable technology, we live in a climate which does not always make this possible all year round. This can be off-putting for some clients, but it needn’t be if we consider hybrid systems as a real option in cases where renewables might struggle. In larger properties, for example, a renewable heat source may need supplementing with a conventional heat source The TouchScreen thermostat such as a condensing boiler. Provided that you design in good control and management within the system, this can work very well. Thanks to the advances on underfloor heating technology, you can also specify it in retrofit applications as well as on upper floors. In many properties, underfloor is the heat emitter of choice for the ground floor, where open-plan kitchen/dining/ living spaces are increasingly popular. This is where we have come to see it as almost a traditional heat emitter as it has proved itself a tried and tested method. On upper floors, where bedrooms are usually located, privacy and individuality are still key, and this can apply to some wanting cooler sleeping areas while others prefer it to be warmer. This used to be the main reason for using radiators on upper floors and underfloor heating only on the ground floor, but now this doesn’t have to be the case. Many consumers chose radiators on upper floors because of the rapid response that they gave, but in more recent years this can also be achieved using diffuser plates which also deliver the ability to adjust temperatures as required.

Hybrid designs The principles of designing a hybrid system are similar to that of a more conventional one. The heat output required for each room, according to its size and purpose, must be combined to determine the overall output required. This is no more difficult with an underfloor system as each room can be controlled as a separate zone. With the total heat output determined, the heat sources required to deliver them can be selected. When the outside air or ground temperature is above zero, a heat pump will almost certainly provide the total output required for the entire system. However, if the temperature drops significantly, it may be necessary to supplement the heat pump’s output. It may still be able to provide three quarters of the total needed, for example, but a gas or oil central heating boiler could be installed to cover the additional requirement in cold snaps. The system will be designed so that the heat pump is always providing heat and the additional heat source will only activate when required. Provided the renewable heat source can provide the total heat needed for much of the time and only requires supplementing on occasion, a hybrid system may well be the best option. In a larger property or major refurbishment, there is no reason not to use more than one type of underfloor heating fixing system. In fact, this opens up new possibilities for using underfloor throughout the property and does not

44.indd 1

Myson’s Floortec Microboard system keeps a low profile

UFH can be an ideal heating solution for busy kitchens

complicate the system design from the point of view of heat source specification. A larger property may well contain an original section and a new extension. It makes sense to completely overhaul the heating system when renovating a sizable property as the existing heat source may well struggle to heat a larger property anyway. Starting with a new design gives greater opportunities to be energy efficient.

control. Underfloor heating, being zoned, is naturally geared towards making us think carefully about control, as each area should be properly adjusted to deliver energy efficient warmth without waste. It is perfectly feasible to switch it off in areas which are not used, and in colder seasons, this may help to alleviate the burden on the renewable source, meaning that it can still provide the majority of the heat output required. Good heating controls can now include touchscreen controls and even the facility to adjust the temperature and timing of the system remotely. The system can be turned up or down, or even off, from the other side of the world.

On board With advances such as our Microboard system, introduced last year, underfloor heating can be installed in existing areas without changing thresholds or floor heights significantly. Upper floors can also be fitted with underfloor heating, using either a Microboard system or a diffuser plate system, depending which best suits the needs of the property. Diffuser plates are renowned for giving fast response times much favoured for bedrooms, but without taking up any wall space, allowing the homeowner to add more storage or change the layout of the room as desired. Even though you are designing a system with a combination of technologies for generating heat, and you may use a number of fixing methods, the system needs to be viewed as a whole. The aim is still comfortable, efficient heating which will keep domestic fuel bills to a minimum while providing comfort for the occupier. With this in mind, Myson was also among the first to use an A rated pump, which should be specified for every underfloor system in order to maximise efficiency. Underfloor heating delivers uniform heating and a great deal of freedom for home décor design as furniture can be arranged unimpeded. Underfloor also removes the question of whether or not to paint a radiator or add a cover. Kitchen, dining and living areas now frequently occupy one large space, and hydronic underfloor heating such as Myson Floortec is perfect for this. Locating the heat emitter under the flooring encourages the feeling of space that the homeowner is seeking to achieve, and it does leave the space as flexible as possible. As with every system, the key to efficiency is good

Good match Specifying products which work well together is essential in a hybrid system. The aim should be to specify heat sources, emitters and smart controls which maximise the overall efficiency of the system. Switching over to using the heat pump and a supplementing boiler should not cause loss of efficiency. With better insulation we can now run even conventional systems at lower temperatures, which encourage the boiler to work at its most efficient, in true condensing mode, which it often does not achieve in systems with higher temperatures. Sourcing heat sources from a single supplier is highly advisable, but sourcing the different types of underfloor heating fixing systems from one manufacturer is absolutely essential. If you have any doubts about using underfloor heating on upper floors or in retrofit situations, you should be able to access help and advice from the manufacturer’s technical team. They will have tested their own products working together extensively and are normally more than happy to advise on the best fixing system for each application. A hybrid system doesn’t have to represent the unknown – just a greater opportunity to be energy efficient while using tried and tested underfloor heat technology. www.myson.co.uk

PHAM NEWS ENQUIRY No.

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18/12/2014 15:52


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PAY LESS FOR FLOOR HEATING Order before 5.30pm for Next Day Delivery Call or buy online - www.wundatrade.co.uk TRADE DEALS

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Between Joist Insulation Panels

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0800 083 2677 or 01291 634 149 (50 lines)

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January 2015

46 UNDERFLOOR HEATING

Survey shows growing demand With an expected growth in house building, coupled with an increasing number of UK homeowners wanting to see underfloor heating in their property, it should be a good year ahead for the UFH market – so says Chris Ingram, MD of Continental Underfloor.

A

head of what we hope to be a fantastic 2015, the Continental Underfloor team commissioned a survey on behalf of the independent campaign, Ask for Underfloor. This survey delved into the desires of British homeowners and sought to find out exactly what they expect from underfloor heating. Even more interestingly, we looked at what they think of such systems and the Continental MD Chris Ingram misconceptions which are stopping them from asking their installer to fit a system. Our research, which included a survey of 2000 UK residents, revealed that 30% of Brits want underfloor heating in all or some rooms of their property. A fifth of those we surveyed said they would like underfloor heating in key spaces – such as the bedroom, bathroom or kitchen – a 5% increase to statistics released by Ask for Underfloor in

similar research conducted just 12 months ago. It isn’t hard to see why underfloor heating is continuing to rise in popularity, particularly among the eco-savvy consumer, as Britons become more aware of the widereaching benefits that such systems provide. Out of our 2000 respondents, 42% of those who already had underfloor heating said it helped to provide a better level of comfort than other heating sources, 37% found it had contributed to lower energy bills and 32% felt it provided a touch of affordable luxury in their home. One in 10 even said underfloor heating had improved their quality of life. Less positively, it seems there are still many misconceptions surrounding underfloor heating which our industry will have to tackle if these types of systems are going to penetrate the market to the extent at which they could.

Cost concerns Our research found over half (51%) of respondents who don’t have underfloor heating said they think it would cost too much to buy, over a third (35%) think it would be too disruptive to install and nearly a quarter (23%) don’t think it would be suitable for their type of property. But as we all know, modern underfloor systems are affordable; a system for a three-bedroom property can

cost from around £2100, can be fitted with minimal fuss and come in such a large variety that there is a suitable system for almost every type of property. That’s why it’s our job to champion underfloor heating and dispel these myths in consumers’ minds. Specifiers, installers and suppliers need to communicate all the positives surrounding underfloor heating. Statistics from the Construction Products Association show that private housing projects are going to increase by 10% this year, meaning both suppliers and installers of underfloor heating systems need to start firmly quashing these misconceptions so they can take full advantage of the opportunities ahead. With the construction industry continuing to improve, along with homeowners increasingly asking for underfloor heating, 2015 has the potential to be a fruitful year for suppliers and installers of underfloor heating. The real challenge we all face is to carry on educating homeowners of the benefits of underfloor heating and ensure that what we offer is fully up to date with all the latest developments so we can provide customers with the very best products and services. www.ufh.co.uk

PHAM NEWS ENQUIRY No.

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www.rehau.co.uk

PHAM NEWS ENQUIRY No.

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Easy Heat system finds a new home The recently launched Easy Heat ‘radiator in the floor’ underfloor heating system from Rehau has proved to be the ideal solution for developer Nick Sergent in a new build property in Guildford. The contemporary styled three bedroom property with open plan living spaces was built as a speculative project and Nick opted to include underfloor heating because of its appeal to potential buyers. On the ground floor, Rehau’s PE-Xa underfloor heating pipe was installed

ENQUIRY

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within a poured screed but on the first floor, where traditionally radiators would have been fitted, the Easy Heat underfloor heating was installed. The system is easy to fit because it does not require a manifold and simply links to a conventional boiler. It comprises a standard 2400 x 600mm proprietary grooved 22mm grade P5 tongue and grooved particle board with a system specific surface laminate to accommodate Rehau’s 12mm Rautherm universal pipe. Used in place of a conventional structural

floor and topped with 9mm plywood, the panels are designed to be quick and easy to fit and allow any type of floor covering to be chosen. At the Guildford property, the underfloor heating was fitted by experienced Rehau installer Nick Vann of RTFM Services. The system is being controlled using Rehau’s Easy Control. Used in conjunction with a simple wall thermostat and a remote sensor, this automatically regulates the flow of water into the floor heating system.

Best of both Rob Ewels, Business Team Manager for Rehau’s underfloor heating division, says: “The Easy Heat combines all the benefits of underfloor heating in terms of increased space and flexibility of design with all of the comfort and controllability of a radiator based system. “It is aimed squarely at the new build residential market and, as has been demonstrated here, it appeals equally to the developer, the installer and the homeowner.”

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22/12/2014 13:48


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11/12/2014 15:36:04 15/12/2014 14:37


January 2015

48 UNDERFLOOR Heating

Complete solution Speedy support for farmhouse Available from JG Speedfit is a complete after sales underfloor heating advisory service that aims to support professional installers throughout a project, with a particular focus on pipe layout design and installation advice. The service includes SpeedCalc, the company’s pricing tool that is said to offer a quick and easy

The Hep2O UFH system from Wavin has been installed throughout a new-build farmhouse in West Yorkshire to provide cost effective and efficient heat distribution and exceptional thermal performance. Developer Geoff Mountain required a high performance and flexible heating system to ensure that the New York farm development, located four miles south of Harrogate, would achieve Level 4 in the Code for Sustainable Homes.

“I have been using Hep2O underfloor heating systems for a number of years,” he says. “Combined with other energy efficiency initiatives, it has helped the building to achieve the performance required and ensured a very low energy requirement of just 13 – 15kWh for heating.” Installed throughout the lower ground and ground floors, the Hep2O system comprises panels, piping, manifolds and controls. PHAM NEWS ENQUIRY No.

www.wavin.co.uk

153

UFH at a glance

way to create a material list and price estimate for screeded and timber floor applications. The service is available for any project up to 150m2. By registering on the speedfitUFH.co.uk website, installers will be able to create, save, edit and print their own estimates. PHAM NEWS ENQUIRY No.

www.speedfitufh.co.uk

154

Low profile with a low price Responding to increasing demand from homeowners who are looking to invest in their existing properties, online supplier the Wunda Group has introduced a range of low cost, retrofit ‘overfloor’ heating solutions to the market. “We feel the combination of low cost, ease and speed of installation, plus great versatility, make our new range of retrofit solutions an attractive option for both installers and homeowners alike,” says Marketing Manager Martin Evans. “Easier to install than ever before, all solutions are low profile (around the height of a 5 pence piece) which makes it easy to

integrate into any renovation project, as there is no need to dig up existing floors.” Pictured above is the company’s Overfloor Light panel, recommended for use with lightweight floor coverings. wundatrade.co.uk

PHAM NEWS ENQUIRY No.

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An easy to understand infographic has been produced by Warmup, the underfloor heating specialist, aimed at providing potential users with all the key facts they need to know at a glance. As well as pointing out some of the main benefits of UFH, such as its flexibility, potential energy savings and the avoidance of cold spots, the infographic highlights the importance of using a reputable supplier and that there are two types of systems to choose from – electric and warm water based systems. The company suggests that to heat an entire a home a hybrid option is often the best solution. To view the infographic, please visit the website below. PHAM NEWS ENQUIRY No.

156

www.warmup.co.uk

www.emmeti.co.uk T: 01993 824900

Italian Passion at the Heart of your UFH System ENQUIRY

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333

18/12/2014 15:58


January 2015

WHat’s New 49 More affordable digital shower range Following extensive research with installers, Bristan has launched Artisan Evo Digital – a wireless, digitally controlled thermostatic mixer shower that is said to offer an easy, more affordable stepping stone into the digital world. The new shower features a digital control whereby the homeowner can easily select the precise temperature they prefer for their shower. It also includes an eco-flow option, as well as a heat up mode to ensure the water is at the desired temperature before the person gets into the shower. Being digital, the shower

valve doesn’t need to be fitted in the showering area and can be positioned up to 10 metres from the controller. This minimises

disruption and means the installer can choose to fit the slimline valve in an airing cupboard, under the bath or in a loft space.

The controller, available in black or white, has a minimalist, sleek, modern look and can be positioned away from the showering area if desired. There is also a choice of an adjustable riser rail or ceiling head in chrome. Digital showers currently account for less than 10% of the UK shower market, but priced at a similar cost to the company’s non-digital mixer shower, Bristan is confident that the new Artisan Eco Digital will have mass-market appeal. PHAM NEWS ENQUIRY No.

www.bristan.com

157

Boosting supply around the bathroom CTBathroom is the latest addition to the CT pumps range from Salamander. As the name suggests, the new pump is designed for the whole bathroom, boosting the hot and cold supplies to showers, baths, basins, toilets and other utility appliances. Described as an ideal solution for those that want an affordable product to pump supply to their bathroom, the new pumps offer higher bar ratings

to increase pressure performance. They also incorporate new cross-over technology which ensures that water runs through

both sides of the pump via an integrated bypass channel. This prevents over-heating of the ‘closed head’ side of the pump irrespective of whether the hot or cold side is running separately. Like other pumps in the CT range, the new bathroom pumps also include a small and powerful motor design, electronic switching and high efficiency waterway housing. Chris Vallance, Sales & Marketing Director, says:

“As well as our heartland of trade counter sales, we believe that CTBathroom is the perfect offer for bathroom showrooms. Historically, selecting the right pump for the application has not always been an easy process for showroom and trade counter staff, and even installers. We believe this range just makes things that bit easier for everyone.” PHAM NEWS ENQUIRY No.

www.salamanderpumps.co.uk

158

Advancing heat pump performance Unveiling the latest generation of its Ecodan air source heat pump range, Mitsubishi Electric claims to have increased efficiency levels and introduced a new way of heating a cylinder. “This is our fifth generation of heat pump solutions and we have looked at just about every aspect so that we can maximise efficiency and ease both installation and operation,” explains Max Halliwell, Product Marketing Manager. The new FTC5 range comes with a new range of cylinders which focus on improvements in heat loss performance and hot water recovery. All of the 10 cylinders in the range dispense with the traditional internal coil method of water heating and instead use an external plate heat exchanger which increases hot water heat up efficiency by 17% over previous models. Mitsubishi is also offering a new remote energy monitoring system to help homeowners to qualify for incentive payements. Three different options are available: The standard level which is pre-installed

at the factory, offering remote energy monitoring using partial estimation of energy use; Level Two which includes the addition of an electric meter; and Level Three which adds a Metering and Monitoring Service Package (MMSP) heat meter, enabling homeowners to receive an additional RHI payment of £230 per year for seven years. “We believe that this is one of the strongest ways of demonstrating our faith in the possibilities for the heat pump market,” adds Halliwell. PHAM NEWS ENQUIRY No.

heating.mitsubishielectric.co.uk

159

Responding to rising demand Energy deal with new boiler for district heating systems Electric heating specialist Heatrae Sadia has extended its product range with the launch of a new heat interface unit (HIU). The Hi-Max Instant ID will provide central heating and domestic hot water to individual dwellings which are served by either a district heating scheme or a centralised boiler system. A first for the brand, the launch is designed to respond to an increasing demand for HIUs, also known as ‘heat boxes’. The Hi-Max comprises two generously sized plate heat exchangers – one for the hot water and one for the apartment heating system – to ensure that the primary return temperatures going back to the district heating system are very low. It can monitor the heat used by each dwelling via a heat meter, acting as a localised control and meter in one. That means landlords can take energy readings remotely – a popular option for many local authorities. What’s more, the HIU can be

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installed in the dividing wall between the dwelling and landlord space, meaning easy access for inspection. Units come complete with a factory set of 50ºC for domestic hot water and 60ºC for the heating circuit, standardising usage for tenants. A first fix rail means installers can minimise risk of damage or theft by completing the installation of the interface unit only at property handover. A two speed pressure independent controller output prevents overshoot of the temperature set point, ensuring a more stable control of temperature, and an integral pulsed bypass function kicks in during periods of no heating to ensure that the HIU is quick to respond when it is eventually used. Ian Lock at Heatrae Sadia comments: “The Hi-Max Instant ID brings together our expertise in electrical heating solutions to offer specifiers and designers greater choice in what is a growing market.” ENQUIRY No. 160 www.heatraesadia.com

A new micro-CHP unit has been launched by energy provider Flow Energy, designed to provide low cost, low carbon electricity as it uses gas to heat a home. The company says that the boiler has the potential to generate around 40% of a household’s electricity. This would save customers around £200 a year off their energy bills, as well as generating around £300 a year in Feed-in Tariff payments.

Flow Energy says that customers are guaranteed to receive the cost of the boiler back via reductions in their home energy bills over a five year period if they switch their home energy to Flow and assign the Feed-in Tariff to Flow. This means that the only up front investment required by customers is to pay for the installation of the boiler. PHAM NEWS ENQUIRY No.

www.flowenergy.uk.com

161

Mixers add a touch of luxury The Axor Citterio E range of bathroom fixtures from Hansgrohe features showers, basin and bath mixers, and has been described as a balanced contrast of smooth shapes, clean lines and precious surfaces. In total, 37 products make up the collection of mixers, characterised by easy to use mixer handles, available in either an upright joystick handle or classic crosshandles.

Featuring a mix of modern and classical designs, easy control of flow and

temperature is an important feature of the new collection. Hansgrohe’s Select Thermostat technology, through a simple push of a button and easy-to-understand icons, allows separate control of hand, side, and overhead showers. In the bathtub, users can switch from the bath spout to the hand shower by pulling on a clearly labelled lever. PHAM NEWS ENQUIRY No.

www.hansgrohe.co.uk

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January 2015

COMPETITION

Beat the s e u l B y r a u n Ja with a EcoBlue! With a chilly start to 2015 predicted, Baxi is giving one lucky PHAM News reader the chance to keep the January blues at bay and win a brand new Baxi EcoBlue Heat Only boiler – the company’s most reliable, lightweight and eco-friendly boiler to date. The hero product of the range – the Baxi EcoBlue Heat – is, at just 19.5kg, one of the lightest boilers on the market and is small enough to fit into a cupboard for a discreet finish. With a modulation ratio of 1:5, it is also extremely efficient and economical to run, and comes with a two year warranty, subject to registration and an annual service. Baxi EcoBlue Heat – available in a range of outputs from 12 to 24kW – has a top central flue, has no pump overrun and does not require a permanent live, reducing costs, hassle and disruption and making it particularly suitable for retrofit projects. All boilers in the Baxi EcoBlue range have been designed to be easy to install, with a wall jig that has an audible positive fix when the boiler is positioned, and accessible connections. Plus, they all offer easy access for straightforward servicing, with no special tools required, as well as an industry-leading choice of flue lengths, bends and accessories. The range also consists of Advance Heat, + Combi, Advance Combi and System models, available in different outputs to suit your needs.

The prize One Baxi EcoBlue Heat Only boiler will be provided to the winner at an output to match their requirements.

How to enter Simply read the question below and then write your answer on the freepost reader enquiry and registration card inside this month’s issue. So, for example, if you think the answer is ‘Baxi EcoRed’, you should write 101 on the card. The winner will be drawn from all the correct entries received before the closing date of 2nd February 2015.

What is the name of the new Baxi boiler range? Baxi EcoRed....104

Baxi EcoBlue....105

Baxi EcoGreen....106

Terms and Conditions Entry is open to Gas Safe registered installers only and only one entry will be allowed per person. The prize is as stated and is non-transferable. No cash or other alternatives will be offered. The winner will be notified by email or post within 14 days of the closing date. The winner agrees to the use of his/her name (and photograph) in any publicity material. The promoter’s decision is final and no correspondence will be entered into.

WHat’s New Get all fired up with style DG Fires, the name that DRU uses for its wood and multi-fuel fires and stoves, has launched the Instyle (pictured) and Prostyle wood fires ranges, designed to be built into brick chimneys or outside facing walls. Instyle fires have visible frames, whilst the Prostyle models have the frames concealed behind screen printed glass. There are eight Instyle models, from 500 to 1000mm wide, whilst the Prostyle fires range from 500 to 700mm wide. Most of the fires have external air connection for clean burning and high efficiency, and selected models have DEFRA approval to be used in UK smokeless zones. There is an optional selection of border trims and external frames, including a new panoramic frame. The

Instyle and Prostyle fires can also be combined with modern or traditional fire surrounds. There are also 2-sided, 3-sided and tunnel fires in the range. Other additions include a selection of DG Ivar and Keld multi-fuel contemporary

PHAM NEWS ENQUIRY No.

163

www.dgfires.co.uk

Make waves with an enclosure Create a design statement in the bathroom with Roman’s new Lumin8 Wave Walkin shower enclosure. The curvaceous form provides a large showering area as well as saving on space, as the glass stows inside its own curve when not in use. The inward opening curved moving panel rotates smoothly through 180 degrees and incorporates a clear PVC seal to enhance water integrity. The enclosure stands at 1950mm high, with 8mm thick glass, 25mm of vertical adjustment and an optional chromed brass brace bar. It has its own dedicated low level shower tray

designed with an incline to allow the moving panel to be stowed without touching the fixed curved panel. When the moving panel is moved to the open position, the slope of the tray ensures that the panel stays in the open position. The tray is available in a white matt or gloss finish as well as

shimmer finishes in grey, white and black. The enclosure can also be installed straight to floor using Roman’s Shield Wetroom System, which includes everything needed to tank a room, including complete wetroom kits. PHAM NEWS ENQUIRY No.

164

www.roman-showers.com

More pellet storage solutions With the aim of making fuel storage easier, Grant now offers its Spira condensing biomass boiler with an intermediate pellet hopper as standard. This allows homeowners to buy pellets in bulk, which is more cost effective. The Grant Wood Pellet Store range is available in sizes from 500kg to 6 tonnes, and in three footprints – 1x1m, 1x2m and 2x2m. All stores have an easy access maintenance door for cleaning, galvanized steel construction and are suitable for internal or external installation. The 500kg and 750kg models come ready assembled and are available in a powder coated finish. The 1.5 to 6 tonne sizes are supplied flat packed with quick seal joints. www.grantuk.com

50_V2.indd 1

stoves that can burn wood, coke or coal. Ivar has a square door, whilst the Keld door has rounded corners. Each model can be either freestanding or installed into an inglenook chimney cavity.

ENQUIRY No.

165

22/12/2014 10:48


January 2015

COMPETITION

WHat’s New Get all fired up with style DG Fires, the name that DRU uses for its wood and multi-fuel fires and stoves, has launched the Instyle (pictured) and Prostyle wood fires ranges, designed to be built into brick chimneys or outside facing walls. Instyle fires have visible frames, whilst the Prostyle models have the frames concealed behind screen printed glass. There are eight Instyle models, from 500 to 1000mm wide, whilst the Prostyle fires range from 500 to 700mm wide. Most of the fires have external air connection for clean burning and high efficiency, and selected models have DEFRA approval to be used in UK smokeless zones. There is an optional selection of border trims and external frames, including a new panoramic frame. The

With a chilly start to 2015 predicted, Baxi is giving one lucky PHAM News reader the chance to keep the January blues at bay and win a brand new Baxi EcoBlue Heat Only boiler – the company’s most reliable, lightweight and eco-friendly boiler to date. Instyle and Prostyle fires can also be combined with modern or traditional fire surrounds. There are also 2-sided, 3-sided and tunnel fires in the range. Other additions include a selection of DG Ivar and Keld multi-fuel contemporary

stoves that can burn wood, coke or coal. Ivar has a square door, whilst the Keld door has rounded corners. Each model can be either freestanding or installed into an inglenook chimney cavity. PHAM NEWS ENQUIRY No.

www.dgfires.co.uk

163

Make waves with an enclosure Create a design statement in the bathroom with Roman’s new Lumin8 Wave Walkin shower enclosure. The curvaceous form provides a large showering area as well as saving on space, as the glass stows inside its own curve when not in use. The inward opening curved moving panel rotates smoothly through 180 degrees and incorporates a clear PVC seal to enhance water integrity. The enclosure stands at 1950mm high, with 8mm thick glass, 25mm of vertical adjustment and an optional chromed brass brace bar. It has its own dedicated low level shower tray

Beat the s e u l B y r a u n Ja with a EcoBlue! The hero product of the range – the Baxi EcoBlue Heat – is, at just 19.5kg, one of the lightest boilers on the market and is small enough to fit into a cupboard for a discreet finish. With a modulation ratio of 1:5, it is also extremely efficient and economical to run, and comes with a two year warranty, subject to registration and an annual service. Baxi EcoBlue Heat – available in a range of outputs from 12 to 24kW – has a top central flue, has no pump overrun and does not require a permanent live, reducing costs, hassle and disruption and making it particularly suitable for retrofit projects. All boilers in the Baxi EcoBlue range have been designed to be easy to install, with a wall jig that has an audible positive fix when the boiler is positioned, and accessible connections. Plus, they all offer easy access for straightforward servicing, with no special tools required, as well as an industry-leading choice of flue lengths, bends and accessories. The range also consists of Advance Heat, + Combi, Advance Combi and System models, available in different outputs to suit your needs.

designed with an incline to allow the moving panel to be stowed without touching the fixed curved panel. When the moving panel is moved to the open position, the slope of the tray ensures that the panel stays in the open position. The tray is available in a white matt or gloss finish as well as

shimmer finishes in grey, white and black. The enclosure can also be installed straight to floor using Roman’s Shield Wetroom System, which includes everything needed to tank a room, including complete wetroom kits. PHAM NEWS ENQUIRY No.

www.roman-showers.com

The prize One Baxi EcoBlue Heat Only boiler will be provided to the winner at an output to match their requirements.

How to enter Simply read the question below and then write your answer on the freepost reader enquiry and registration card inside this month’s issue. So, for example, if you think the answer is ‘Baxi EcoRed’, you should write 101 on the card. The winner will be drawn from all the correct entries received before the closing date of 2nd February 2015.

164

More pellet storage solutions With the aim of making fuel storage easier, Grant now offers its Spira condensing biomass boiler with an intermediate pellet hopper as standard. This allows homeowners to buy pellets in bulk, which is more cost effective. The Grant Wood Pellet Store range is available in sizes from 500kg to 6 tonnes, and in three footprints – 1x1m, 1x2m and 2x2m. All stores have an easy access maintenance door for cleaning, galvanized steel construction and are suitable for internal or external installation. The 500kg and 750kg models come ready assembled and are available in a powder coated finish. The 1.5 to 6 tonne sizes are supplied flat packed with quick seal joints. www.grantuk.com

51_V2.indd 1

ENQUIRY No.

What is the name of the new Baxi boiler range? Baxi EcoRed....104

Baxi EcoBlue....105

Baxi EcoGreen....106

Terms and Conditions Entry is open to Gas Safe registered installers only and only one entry will be allowed per person. The prize is as stated and is non-transferable. No cash or other alternatives will be offered. The winner will be notified by email or post within 14 days of the closing date. The winner agrees to the use of his/her name (and photograph) in any publicity material. The promoter’s decision is final and no correspondence will be entered into.

165

22/12/2014 14:28


January 2015

52

WHat’s New

Kit seals gaps when installing new fires Assured safety with type 3 valve The Premix Nano from Delabie is a TMV3 approved point-of-use thermostatic mixing valve, delivering safe water for one or two basin taps, or to supply one shower. At less than 8cm in length, it fits discreetly under a basin or close to the delivery point for showers, either behind a panel or in the roof space. As with all Delabie’s TMVs, it is also possible to undertake thermal shocks. A 5mm Allen key is all that is required to allow hot water up to 85°C to pass through both hot and cold water channels. The mixed water can be adjusted from 34° to 60°C and the valve will regulate any variation in temperature, pressure and

With social housing providers in mind, Valor has launched its decorative spacer kit. It’s useful when replacing a back boiler with a modern heating system by providing a compact solution that can cut costs and save space in the living room. Valor created the product to solve the problem of unsightly openings when a new electric fire is installed. The decorative spacer kit is available as an optional

flow rate to deliver safe, stable mixed water. An automatic fail-safe is active for both the hot and cold water, ensuring automatic shut-off if either water supply fails. It also has a minimum flow rate of 3 litres/min and is capable of supplying a standalone outlet in BREEAM approved installations. Certified by Buildcert and WRAS, the Premix Nano is approved to NHS Estate D08 specifications. PHAM News ENQUIRY No.

www.delabie.com

Now available from Stuart Turner, the pump manufacturer, is a flood kit. It’s described as a simple yet effective method to minimise damage from rising waters. The kit includes a Supersub250VA submersible pump, capable of pumping solids up to 5mm and supplied with an integral float switch. Also included is a 15m PVC lay-flat hose which when not in use can be rolled up for easy storage.

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Break

for chance to win £50 cash Baking Wordsearch

Baking Wordsearch Which one of the words is NOT in the grid?

Which one of the words is NOT in the grid?

A E S N E L E P E N I D N A L W C S

E I S I A D N H E V S T O S T I U Q N G E T M E S A E K B G T U T L A A V N R I Z C E O O E P C W C L I R U L T L S I C T U I T E A T V N R R S E I G E Q E K A P I O R R M I L R O E L N O H W M X L L N S RBreakfast E A Wordsearch D B N

N E S I N N I G R T I D U S M T E I

F N I T P S T S U V A O O R I T S M

Which one of the words is NOT in the grid?

S E G E E E E M I S M O O R H S U M

E

I

R A M R

H L X F

N H Baking O Y G F Biscuits E S T E Bread E N E E W E Butter U T T U Cakes T V E I Dough K A

Bacon Bowls Breakfast Cereal Coffee Eggs

S E F L S T C S M L S S G S H U L B

I O S L A L L E I S T E H I L O L M

C S I Y B I Z P P I E O G O R W N B

D T H E O F O C U O E S E A O W O N

N E S I R G I R R C R D O S S T E B

F N L U T L H S I V A R O M I U R M

G L I Y A T E U A I A M I N M E A D

Fruit Milk Morning Muesli Mushrooms Oats

T T O E T L J S R X D L F D A I O S

R D R W S E O N U T K G A K G M R W

G L B Y A T E R A O L M B N M A S D

R P O S S L E S A F M D A X B I O A

E D L W T T L N I Y E S K N E A D W

T H A I R R F I H N S E I C I N G P

T S A E Y R F G V C M Q N S M I E N

U E F I O Y U T I B U L G S M I L Y

B U L L H O O A H E L O I S G W N S

B E S G D I S U G A R L U P M I I L

Baking Biscuits Bread Butter Cakes Dough Eggs Flour Icing Knead Oven Pastry Rolling-pin Souffle Sugar Temperature Trays Yeast

Last Month’s Winner I E R E Rolling-pin Eggs K A L S N I L M and Answers Souffle Flour S O H O R Y T R Winner: Mr F Treviss from Middlesex Sugar Icing G A M N M T A I Bacon Fruit Juice V I H N Temperature Orange Knead Bowls Milk Porridge C B T G Breakfast Morning Sausages M S L S Trays Oven A L O L Cereal Muesli Sugar T B I U Coffee Mushrooms Tomato Yeast Pastry S S S B Eggs Oats Yoghurt

O E A I G R E S O A T S F S D E T N

C M O O

M I O N

M C L Y

A W N S

M I I L

Orange Juice Porridge Sausages Sugar Tomato Yoghurt

Word not in the grid: Sugar

Please email your answer, including your name and address to: info@phamnews.co.uk The closing date for the January 2015 issue will be 23/01/2015

Word not in the grid: Sugar

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PHAM NEWS ENQUIRY No.

167

www.valor.co.uk

There is also a hose connector. All of this is contained within a reusable plastic mesh case which also acts as an additional filter. The company points out that there may be products on the market to prevent flood water from entering the property, such as air brick covers and door barriers, but when they fail a pump will help minimise the damage. ENQUIRY No. 168 www.stuart-turner.co.uk

Easier way to select TMVs

Take a

S E P E E E E M I S G G E I N G T B

kit fits to the back of the Ecolite fires, enabling them to become a standalone

Prepared for floods with pump package

PHAM NEWS WORDSEARCH No.170

A J S N N L E P E N I D N A L W C S

extra for the Balmoral and Savena range of Ecolite electric fires. The simple

fire installed against a flat wall, without the need for a surround or back panel. Tracey Falshaw, Product Marketing Manager for Valor, comments: “This is a very simple product, but it gives housing providers a cheap, stylish and effective alternative option to a suite, enabling them to opt for a standalone fire – particularly when space is at a premium.”

The Pegler PEG402 series from Pegler Yorkshire has been designed to simplify the process of selecting thermostatic mixing valves (TMV). The series meets the requirements of BS and EN standards, is WRAS approved and carries the BuildCert certificate for both TMV3 and TMV2 schemes. The range includes models for the healthcare market (type 3) and a separate valve for general and domestic applications (type 2). Items in the series include prefitted inlet wafer filters to protect the thermostatic valve element from system debris. These valves are complemented by the union angle valve options (UA) that have isolating valves, filters, non-return valves and inspection/test points for flow and temperature measurement. A new variant to the UA model with

an additional outlet on the cold angle valve (UAX) provides for a connection to a terminal fitting, removing the need for additional fittings. With sizes in 15 and 22mm, the Pegler PEG402 range consists of six variants. www.pegleryorkshire.co.uk

ENQUIRY No.

169

MCS accredited heat pump Aeropur is the name of Elco’s new air source heat pump offering CoPs of up to 4.3. This product is accredited under the Microgeneration

Certification Scheme (MCS) and available in four outputs (6, 8, 12 and 15kW) while its reversible capabilities enable it to provide both heating and cooling. Capable of operating up to 3bar, the heat pump is a compact, allin-one air-towater unit with a monoblock construction, single phase power supply and modulating inverter driven

compressor. Each model also has an in-built pump, safety valve and expansion vessel as standard and can be used to provide flow temperatures of up to 60°C for systems with radiators. Commenting on the new range, Elco MD Ian Bradley says: “Because Aeropur is MCS accredited, the range is eligible for the RHI financial incentives in addition to offering high levels of energy efficiency and exceptional performance.” PHAM NEWS ENQUIRY No.

www.elco.co.uk

170

22/12/2014 15:34


January 2015

WHat’s New 53 New kids on the electric shower block Sealed in just one click against leaks A new range of electric showers from Electrolux is now being supplied exclusively in the UK by MHS Home Comforts (part of MHS Radiators). There are three ranges available: AquaControl, AquaComfort and AquaFlex. All products can be retrofitted thanks to an eight-point connection system and adjustable rail. AquaControl (left picture) is the premium offering in the range, with a black gloss finish and chrome detail, as well as thermostatic control. It also features a phased shutdown, which ensures water flows for an extra eight seconds after the electric shower has been turned off.

Rotary and touch controls allow end users to select between three heat settings and a cold option. There is also an LCD display showing the water temperature, while there is a five spray pattern showerhead fitted with antilimescale rubber.

AquaComfort models (centre picture) have a white gloss finish with silver detail and feature an LCD display, with rotary and touch controls, as well as a five spray pattern showerhead with anti-limescale rubber. Phased shutdown is also

Koert Munnik, Commercial Director at RWC, says: “Isis Ball Valves have so many unique features and are known for their superior quality, making them the perfect fit for the RWC flow control product range. The unique patented anti blow-out stem means Isis can offer our customers the kind of reliability they have come to expect from RWC, and which we endeavour to maintain.” www.rwc.co.uk

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ENQUIRY No.

PHAM NEWS ENQUIRY No.

www.mhshomecomforts.co.uk

173

New from Plasson is a range of pushfit Universal fittings to solve the connection issues on older, existing pipelines. These fittings have a wide tolerance and allow connections to a pipe of any pipe material in the ranges 14-18, 19-22 and 24–28mm, so lead, copper, galvanised iron, alkathene and other pipe materials can be accommodated in one universal fitting end, the other end accepting the metric polyethylene.

PHAM NEWS ENQUIRY No.

172

www.fluidmasteruk.com

The pushfit Universal fitting is designed to provide a secure and reliable connection to any pipe – there are no adaptors and no loose components. It requires the pipe to be

slipped into the fitting up to the stop, tighten the nut firmly with a wrench and that is all that is required to connect to an old pipeline. PHAM NEWS ENQUIRY No.

174

www.plasson.co.uk

Recruitment

Directory

We are expanding ATAG HEATING UK LTD again!

Controls Upgrade!

AREA SPECIFICATION SALES MANAGERS The Midlands • London/Home Counties

Chichester-based ATAG Heating is the UK subsidiary of ATAG Verwarming Holland, one of Europe’s leading manufacturers of energy efficient domestic and commercial boilers. We are now seeking two experienced Area Sales Managers: one in the Midlands and the other in London and the Home Counties.

Most heating controls do very little to save money, Dataterm changes that!

You will be a motivated, self-starter with a strong work ethic and will have established contacts with key specifiers, including heating contractors, housing associations and local authorities. We offer a highly competitive salary, a contributory company pension scheme, private health and life insurance and 25 days holiday. A quality 2-litre car will be provided.

Already fitted in thousands of homes and businesses throughout the UK!

GAS SERVICE ENGINEER Sussex based

We are also seeking a qualified and experienced gas service engineer. Duties include commissioning domestic and commercial boilers and undertaking warranty work. You will be self-motivated and have the excellent communication skills necessary to meet the highest levels of customer service.

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Successful applicants will receive a highly competitive salary, contributory company pension, private health and life insurance and 25 days holiday. A fully equipped service vehicle will be provided. Send your CV to: Andrea Bell, ATAG Heating UK Ltd Email: a.bell@atagheating.co.uk www.atagheating.co.uk

www.warmworld.co.uk +44 (0) 117 949 8800 Warmworld

ENQUIRY

53.indd 1

171

tighten to the ideal strength for the valve, eliminating both problems. No special tools are needed to install since the connector locks into place by simply twisting it until it clicks, which indicates the connector is properly sealed. “The fast and easy approach offered by Click Seal connectors make these installs simple-to-tackle repair projects,” says Chris Knapton, Fluidmaster Marketing UK.

Range makes the connection

Return of the ball valves The original Isis Ball Valves are returning to the UK market following a deal between Reliance Water Controls and Effebi. The range includes five different product types, with both lever and t-handle options and in sizes ½–2in FBSP and 15–54mm compression. Cast in dezincification resistant (DZR) brass, in full bore, pressure rated to PN40 and with a number of additional features, Isis can be used in aggressive water installations.

included. Finally, the entrylevel AquaFlex (right picture) has a white gloss finish, rotary controls for three heat settings and a three spray pattern showerhead with anti-limescale rubber.

The new WRAS approved Click Seal range of toilet and tap connectors have been designed by Fluidmaster for installers looking for a reliable product that is easy to use and safeguards against leaks. The company says that connectors which link taps and toilets to the house water supply can leak if the connector is too loose or screwed too tightly. Fluidmaster’s connectors are engineered to intuitively

ENQUIRY

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341

22/12/2014 15:36


40146app_cover_37628tpd COVER 11/11/2013 07:37 Page 1

January 2014

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54 DIRECTORY Controls

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BANICO CONTROLS

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Plumbsure Contractors Insurance & Financial Advice • Liabilities • Property • Contractors All Risks

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• Pensions & Auto Enrolment • Business Insurance • Investments

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Contact Courtprice: 0121 447 7555 | Email: info@courtprice.co.uk Contact Address: Lloyds Building, 10 The Square, Alvechurch, Birmingham, B48 7LA Courtprice Limited is authorised and regulated by the Financial Conduct Authority No 118692

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Designed and manufactured by a plumber for plumbers!

n Quality cast stainless steel heads n Easy to use, no adjustments needed, supplied with 2 heads – one size for bath – one size for sink and basins n Fits majority of nut sizes due to the tapered spanner head Bath & Basin n Comes supplied with rachet for good leverage and 2 extention bars for working in tight spaces n Registered Design n Can also be used for difficult to get at 15 & 22mm fittings on boilers and hot water cylinders etc.

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Underfloor Heating

Underfloor Heating Systems Total project design High quality products New wireless controls Trade only prices Fast delivery

Strip paint from pipes quickly and easily with new PipeStrip

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14/11/2014 19:07

www.idhee.org.uk The professional body We are not a trade association, and we the the Domestic require our members to be qualified through Heating Engineer. recognised forms of study and achievement. IDHEE

ENQUIRY

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DIRECTORY & INFO JAN 2015.indd 3

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January 2015

INFORMATION Centre 55 MASSIVE DISCOUNTS

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on Electrical Products at

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‘AURA’ 4 inch Shower Fan with Integral Low Voltage Light Fitting

This 200 page book written by John Reginald, is designed to help the reader understand central heating and hot water systems. Offering a step-by-step guide to the fault finding and repair process of systems and components enabling the reader to achieve professional solutions to professional standards.

£

ENQUIRY

371

Water treatment wizard makes finding the right products easy To help installers pick the most effective products for different installations quickly and easily, leading water treatment specialist, Sentinel, has launched an innovative product selector tool on their website. The first of its kind in the water treatment market, the tool provides installers with complete, tailored solutions within a matter of seconds. Sentinel’s product selector tool can be found at http://www.sentinelprotects.com/uk/sentinel-product-selector. For more information please visit www.sentinelprotects.com call 01928 704330 or enter the PHAM No. ENQUIRY

372

New WF Senate Catalogue marks 25th Anniversary

ENQUIRY

IDHEE

ENQUIRY

375

Jaga Release Trench Heating BIM files Jaga Heating Products UK, manufacturers of award-winning energyefficient radiators continues to expand its catalogue of Building Information Modelling product data. The BIM files, downloadable from the Jaga website or directly through BIMstore, are for trench heating solutions helping to quickly and accurately incorporate Jaga solutions into customers’ projects. For more information and to download all Jaga’s BIM content, visit www.jaga.co.uk/bim/ or enter the PHAM No. Jaga Heating Products UK

Optimum grip, maximum power, complete comfort. The most important tools that you have on site are your hands, to make sure they are properly looked after Snickers have a range of Workgloves that can cope with even the harshest of weather conditions. Whatever Snickers Workgloves you choose you can guarantee they’ll keep your hands warm and protected wherever you’re working. Download a digital catalogue www.snickersworkwear.co.uk email: info@snickersworkwear.co.uk Call 01484 854788 or enter the PHAM No. SNICKERS

ENQUIRY

376

ENQUIRY

374

SANIFLO

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Central Heating combination boilers fault finding & repair John Reginald has released his easy to read, easy to understand book that takes the reader through the background and operation of each major component within combi boilers past and present. The comprehensive fault finding logic guides provide professional solutions helping you to achieve professional standards. Priced at £26 inc P&P www.combiboilerrepair.co.uk Also available from High Street and Online Book Stores COPPER JOB

ENQUIRY

380

Grant UK launches new biomass and RHI online videos, guides and forum

Saniflo has launched a new Kinedo brochure, which clearly explains why Kinedo shower cubicles are such a pleasure to fit and use, with key features including no leaks, no silicone and toughened safety glass. The brochure highlights essential product information with suggestions for the most suitable applications, plus images of the new 2014 version of the Kineprime and the new, extended rangepham_JAN15_copycat-1.indd of Kinemagic 1 products Serenity, Design and Style. To obtain your copy of the new Kinedo brochure visit www.saniflo.co.uk or enter the PHAM No. 373

TRADE ACCOUNTS WELCOME

www.qvsdirect.com

Saniflo unveils new Kinedo brochure

WF Senate are pleased to announce the arrival of their new catalogue, the essential reference guide for electrical products and accessories. The catalogue can be picked up at your nearest WF Senate branch, and is also available as a digital flipbook on their website. In addition to a wide product range held in stock, WF Senate provides unrivalled technical and design advice and training schemes for customers. For more information, please contact your local WF Senate branch, visit www.wfsenate.co.uk or enter the PHAM No. WF SENATE

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Leading heating specialist Grant UK has launched a series of helpful online video tutorials, available to view on MyGrantUK YouTube channel. Also available is a technical forum and a downloadable 'Living with Biomass' guide for installers wishing to learn more about biomass boiler technology. For more details visit www.grantuk.com or enter the PHAM No. ENQUIRY

377

GRANT UK

ENQUIRY

381

Optimizing The Indoor Environment – In Print

Radiating Heat… A Bright New Idea

Timoleon has published a 130 page A4 handbook explaining the full extent of its capabilities in respect of controlling the indoor environment.

Disc Heat™ ceiling radiators will innovative innovative innovative project heat straight down and heating heating heating solutions solutions solutions warm people under the heaters without using precious wall space. Linked to remote controls, the level of warmth can be altered to meet the requirements of the building and the use of the spaces – it’s a very quick response method of heating. Sharrocks Street, Wolverhampton WV1 3RP

Email:

Chapter 1 is headed TIE and offers an overview of the different though fully compatible technologies on offer, all able to ensure installations achieve optimum performance and environmental impact, as well as value for the customer. The other sections encompass the Timoleons range of underfloor heating options. ENQUIRY

Tel: 01902 457575 sales@ecolec.co.uk

Fax:

01902 457797 www.ecolec.co.uk

Website:

Email sales@ecolec.co.uk or ring 01902 454575 for a copy of our NEW digital 2015 Brochure, or enter the PHAM No. Seasons Greetings and a Happy New Year!

For a copy of the guide visit www.timoleon.co.uk TIMOLEON

Season’s Geetings and a Happy New Year

378

ECOLEC

ENQUIRY

382

Features appearing in FEBRUARY 2015 issue

Ecobuild Preview

DIRECTORY & INFO JAN 2015.indd 4

Oil Heating

Chimneys, Flues & Liners

Special Needs Bathrooms

22/12/2014 17:04


ENQUIRY

FORD.indd 1

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19/12/2014 12:20


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