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Volume V o olume 55 | Issue 3 | M March arch 2017
Green G reen h homes omes ccan an iimprove mprove health h ealth a and nd reduce reduce poverty poverty
An new ew report report argues argues that that a national national programme programme o off h home ome rrenovation enovation w will ill help help to to reduce reduce fuel fuel bills, bills, iimprove mprove h health ealth llevels e els and ev and provide provide over over 100,000 100,000 new new jobs jobs from from energy energy efficiency. efficiency. T he construction constr uct ion a nd property proper t y industry indust r y The and c an help help to to address address some some of of the t he biggest big gest can c hallenges ffacing acing G over nment, c la i m s a challenges Government, claims n ew rreport eport iissued ssued b y tthe he U KG reen B uilding new by UK Green Building C ouncil ((UK-GBC). UK-GBC). The The report, report, presented presented tto o Council P arliament a t he end end o ebr uar y, argues arg ues Parliament att the off F February, tthat hat tthe he e nv ironment iis sn ot tthe he o nly tthing hing environment not only tto o benefit benefit from from more more energy energ y efficient efficient homes homes a nd pr operties, a s llow-carbon ow-carbon b uildings can can and properties, as buildings a lso reduce reduce household household bills bills and and fuel fu uel poverty, poverty, also iimprove mprove tthe he h ealth o ccupants, a nd b oost health off o occupants, and boost llocal ocal employment employ ment a nd sskills k i l ls g r ow t h . and growth. He aded ‘‘Building Building P laces T hat W ork ffor or Headed Places That Work E ver yone’, the the report report features fe eatures a wide wide range range Everyone’, o ase studies st udies tto o sshowcase howcase the t he benefits benefits off c case o est pr act ice d esig n a nd e nerg y ssaving av ing off b best practice design and energy iinitiatives. nit iat ives. T hese iinclude nclude a p ilot sscheme cheme These pilot iin n S underland, ffrom rom 2 014 tto o 2 016, w here Sunderland, 2014 2016, where e nerg y e fficiency u pgrades w ere c arried o ut energy efficiency upgrades were carried out iin n the the homes homes of of a small small number number of of vulnerable vulnerab ble rresidents esidents iin n order order to to study st udy the t he impact impact on on tthe he h ealth of of residents. residents. At At the the end end of of an an 18 18 health m ont h ttrial, r ial, tthere here was was a 60% 60% reduction reduct ion in in month
G P appointments appointments and and a 22% 22% reduction reduc u t ion in in GP o ut pat ient appointments, appointments, compared compared to to a outpatient co ntro ol group group where where no no home home improvements impro ovements control h ad taken taken place. place. A ccording tto o tthe he rreport, epor t, had According tthe he pilot pilot has has been been rreplicated eplicated e lsewhere and and elsewhere h as g enerated a h uge a mount of of interest interest has generated huge amount ffrom rom h ealt hcare p rofessionals. healthcare professionals. A ell as as less less strain strain on on local local healthcare healthcare Ass w well
ser v ices ffrom rom e lderly a nd v ulnerable services elderly and vulnerable residents, tthe he rreport epor t argues arg ues that that too too many many residents, homes iin n tthe he UK UK waste waste energy energ y and and are are too to o homes expensive to to run. run. Energy Energ y efficiency efficiency needs needs to to expensive be made made a national national infrastructure infrastr ucture priority, pr ior it y, be it ssays, ays, p ointing o ut tthat hat iimproving mproving e nerg y it pointing out energy ef ficienc y c an rreduce educe h ousehold ffuel uel bills bi l l s efficiency can household by £300 £30 0 each each y ea r a nd lift lift 90% 90% of of the t he ‘fuel ‘f uel by year and poor’ o ut o uel p over t y. poor’ out off ffuel poverty. The U KG reen Building Building C ouncil rrepresents epresents The UK Green Council net work o onst r uct ion c ompanies a nd a network off c construction companies and related b usinesses a nd iis sp art o orldwide related businesses and part off a w worldwide g roup tthat hat a ims to to promote promote llow ow c arbon group aims carbon solut ions a nd iimprove mprove tthe he ssustainability ustainabilit y solutions and of tthe he built built environment. env ironment. of “Through publishing publishing this t his report, repor t, we we are a re “Through launching a n ew c onversat ion w it h p olic y launching new conversation with policy makers in in pursuit pursuit o hared v ision iin nw hich makers off a sshared vision which t he p laces w e llive iv e a nd w ork c an ssupport uppor t the places we and work can multiple economic, economic, ssocial ocial and and environmental environmental multiple pr ior it ies, u lt imately b uilding p laces tthat hat priorities, ultimately building places work for for e ver yone,” ssays ays JJulie ulie H ir igoyen, work everyone,” Hirigoyen, Chief E xecut ive o K-GBC. Chief Executive off U UK-GBC.
Five F iv ve e tto o be won w wo on o n
T80 Pro-Fit T80 Pro o-Fit Electric E lectric Shower Sho ow we w er er Triton’s latest addition to its T80 family of electric showers Turn T Tu urn r tto o 57
Engineering Engineering efficiency e fficiency
Gass certification Ga certifica ation scheme scheme comes comes and and goes goes At tthe At he b beginning eg inning o off F February, ebr uar y, C Capita, apita, tthe he company c ompany b behind ehind tthe he G Gas as S Safe afe R Register, eg ister, announced a nnounced the the launch launch of of a new new certification certification sscheme cheme tthat hatt was was said said to to set set a new new benchmark benchmark iin nb best est practice practice in in the the management management o off a any ny company c ompany or or organisation organisation involved involved with w ith gas g as rrelated elated matters matters – but but by by the the end end o off tthe he month, mon th, fo following llowing w widespread idespread c criticism riticism from from gas g as installers installers on on social social media, media, the the scheme scheme had h ad been been abandoned. abandoned. T The he U UKAS K AS g gas as ssafety afet y c certification er tification sscheme cheme ffrom rom C apita G as C ompliance Capita Gas Compliance Services S er v ices (CGCS) (CGCS) was was trumpeted tr umpeted as as giving g iv ing businesses b usinesses a competitive competitive edge, edge, as as well well as as ssaving av ing o n a ssessment c osts a nd rraising aising on assessment costs and ssafety afety sstandards. tandards. In In addition, addition, it it was was claimed claimed would tthat hat the the UKAS UKAS accreditation accreditation w ould provide provide
assurance for assurance for organisations organisations and and employees employees against a gainst the the risks r isks of of gas gas safety safet y work. work. Announcing Matthew A nnouncing tthe he sscheme, cheme, M atthew Hickman, H ickman, MD MD at at Capita Capita G Gas as C Compliance ompliance Services, S er vices, said said it it would would give g ive businesses businesses tthat hat go go ‘above ‘above and and beyond’ beyond’ for for gas gas safety safet y work w ork the the recognition recog nition they they deserve deser ve among among customer base and create potential ttheir heir c ustomer b ase a nd c reate p otential new business opportunities. Assessments n ew b usiness o pportunities. A ssess e ments ffor or b businesses usinesses llooking ooking tto o a achieve chieve C CGCS G CS certification c ertification were were to to cover cover a number number of of areas, areas, iincluding ncluding q quality uality c control, ontrol, ssupervision upervision p policies, olicies, sservice er vice w warranties arranties a and nd an an on-site on-site g gas as w work ork assessment a ssessment of of employees employees a and nd contractors. contractors. IIn n response response to to the the launch, launch, hundreds hundreds of of Gas G as Safe Safe registered reg istered installers installers voiced voiced their their opposition, concerned o pposition, c oncerned that that it it would would confuse confuse
customers a customers and nd c create reate a ttwo-tier wo-tier system. system. Over 400 email O ver 4 00 iinstallers nstallers jjoined oined ttogether ogether tto oe mail Capita express displeasure. C apita and and e xprress ttheir heir d ispleasure. A days ffew ew d ays later later Capita Capita replied replied with w ith a short shor t sstatement tatement tthat hat thanked thanked installers installers for for their their feedback and new had fe edback a nd ssaid aid tthat hat tthe he n ew sservice er vice h ad been withdrawn. be en w ithdrawn. Peter P eter B Booth ooth ((@PBplumber) @PBplumber) – w who ho rreceived eceived over his o ver 500 50 0 retweets ret weets on on h is video v ideo tthat hat asked asked not ‘‘Am Am I n ot Gas Gas Safe Safe enough?’ enough?’ – commented: commented: ““It’s It’s great great to to see see what what a group group o off llike-minded ike-minded iindividuals ndividuals can can do do when when they they get get together together for for common ac ommon cause. cause. We We didn’t didn’t feel feel this this scheme scheme was needed and were vocal w as n eeded a nd w ere v ocal about about tthe he ffact. act. IItt our voice was finally heard and sseems eems o ur v oice w as fi nally h eard a nd tthey hey have unwarranted h ave sscrapped crapped tthis h is u nwar ranted scheme. scheme. Common has prevailed.” C ommon ssense ense h as pr evailed.”
The Institution The Institution o off C Civil iv il E Engineers ngineers has h as installed installed Remeha Remeha high high efficiency effficiency ccondensing ondensing boilers boilers at at One One Great Great George George S treet, its its London London h eadquarters, as p art Street, headquarters, part off a m o major ajor rrefurbishment effurb bishment p programme rogramme designed d esigned to to improve impro ove its its energy energ e gy efficiency effficiency and a nd a accessibility. ccessibilit y. Following F ollowing an an invitation invitation tto o ttender, ender,, R emeha re ecommended replacing re eplacing the the old old Remeha recommended b oile er plant plant with with one one G as 6 10 Eco Eco Pro Pro and and boiler Gas 610 one o ne G Gas as 3 310 10 E Eco co Pro Pro o high high efficiency effficie ency boilers boile ers to o meet meet th the he h heat eat de demand. emand. W With itth h the the energy enerrgy ef fficient R emeha 3 10/610 E co Pro Pro boilers boilers efficient Remeha 310/610 Eco n ow fully fully operational, operational, the the Institution Institution of of now Civil C iv vil E Engineers ngineers iis s anticipating anticipating significant significant energy e nerrgy s savings avings iin n th the he rregion egio on o off 3 30 0 tto o5 50%. 0%.
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March 2017
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Plumbers a advised dvissed Editor’s IInside nside this this issue issue Plumbers Editor’s new tto o ccheck heck ttheir heeir n ew Viewpoint V i e w p o i nt Radiators & business b usiness e rrates attes T owel o W a armerrs Towel Warmers by C Chris hris JJones one es
Why radiators and tow towel wel warmers should play a key part in any heating sys system stem upgrade
Starts page 27
Heat Pumps The outlook for the UK K heat pump market and d the potential growth off LPG-driven units
Starts page 35
Inclusive Bathrooms How installers can help p their customers to plan n for the future by adapting the bathroom
Starts page 43
Tools T ools o & Workwear W orkwear o Why time Wh ti saving i impact i t drivers could be the secr secret ret weapon in a professiona professional al installer’s installer’ ’s toolbox
Starts page 50
T he T The Technical echnical M Magazine agazine for for the the Plumbing, Plumbing, H eating & A ir Movement Movement IIndustry ndustr y Heating Air
Incorporating: Incorporating: Plumbing & Heating News News Plumbing & Heating Equipment News N ws Ne
APHC is APHC is urging urg ing g plumbing plumbing and a nd heating heating businesses businesses tto o check value c heck tthe he rateable rateab ble v alue off their o their business business premises p emises pr ahead off tthe business a head o he b usiness rrate ate rrevaluation evaluation which which comes comes in in effect on 1st e ffect o n1 st April. April. Checking Checking value will tthe he new new rrateable ateable v alue w ill give g ive business business rate rate payers payers plan any ttime ime to to p lan ffor or a ny changes changes orr to o to a appeal ppeal a against gainst tthe he n new ew rrateable ateable value. value. Business are charged B usiness rrates ates a re c harged most propon n mo st non-domestic non-domestic p roperties, as offices, and e rties, ssuch uch a so ffices, a nd businesses b usinesses will will probably pro obably have ha ave v pay business tto op ay yb usiness rrates ates iiff they they use building part u se a b uilding or or p art of of a building b uilding for for o non-domestic non-domestic purposes. p ur poses. John Thompson, CEO Jo hn T hompson, C EO of of A PHC, c omments: ““The The llast ast APHC, comments: business b usiness rates rates revaluation rev valuation was w as iin n 2010 2010 and and was was based based on 2008 property values. The o n2 008 pr operty v alues. T he next business n ext b usiness rrates ates e rrevaluevaluation comes a tion c omes into into effect e fect on ef April 1 Apr il tthis his year year and and reasreasssesses esses all all business business property property England and Wales based iin nE ngland a nd W ales b ased on values as off o n tthe he rrateable ateable v alues a so April 2015.” 1 Apr il 2 015.” Some commercial property S ome c ommercial pr operty prices may have which p rices m ay h ave ffallen, al allen, w hich will w ill result result in in lower lower business business rrates, ates, but but properties propertie i s in in the the South East and other growth S outh E ast a nd o ther e g rowth areas a reas are are likely likely to to have hav ve seen seen a ssignificant ig nificant rrise. ise. avoid any doubt ““To To a void a ny d oubt I
Short lived Short lived g as safety safety scheme sche h me gas would would urge urge all all business business rate payers check rate p ayers tto o c heck the the draft value off ttheir draft rrateable ateable v alue o heir business business property propert y on p on the the Government’s G ov er n ment ’s website,” w eb s it e,” advises advises John John Thompson. Thompson. “Once you “Once y ou have have found found your your rateable value you can rateable v alue y ou c an tthen hen either changes either rrequest equest c hanges tto o tthe he property details property or valuation valuation de tails if if you you think think they’re they’re wrong, wrong, view details view tthe he valuation valuation det a i ls of other properties and, of o ther pr operties a nd, iiff eligible, appeal against elig ible, a ppeal a gainst tthe he rateable rateable value.” value.” A fformal appeal ormal a ppeal tto o tthe he 2017 2017 rrevaluation evaluation cannot cannot be be launched launched until until April Apr il and and should should follow follow the the proposed proposed ‘check, ‘check, challenge, challenge, appeal’ appeal’ process process as as detailed detailed on on the the Government’s Government’s website. website. HowHowever, ever, there there is is nothing nothing to to stop stop rate contacting rate payers payers ffrom rom c ontacting the Office Agency the Valuation Valuation O ffic fi e A gency to to discuss discuss things things informally informally before before next next month. mon nth. To check business To ch eck b usiness rrates ates valuation, valuation, visit visit the the website: website: www.gov.uk/correct-yourw w w.gov.u k /cor rec t-you rbusiness-rates business-rates
T owards the the end end o ts reign reig n as as the the country’s countr y’s gas g as Towards off iits body, CORGI widespread criticism rregistration egistration b ody, C ORGI rreceived eceived w idesprread c riticism ffor or b being eing ttoo oo c commercially ommercially minded, minded, u upsetting psetting n not ot jjust ust iinstallers, nstallers, suspicious suspicious of of a any ny ‘‘money money g grabbing’ rabbing’ activities, activities, but bodies and exhibition b ut also also other other industry industr y trade trade b odies a nd e xhibition organisers o rganisers w who ho viewed viewed the the heavily heavily promoted promoted organisation organisattion as unfair competition. comparison, Gas Safe, operated a su nfair c ompetition. IIn nc omparison, G as S afe, o perated by group Capita, has b y multi-faceted multi-faceted g roup C apita, h as rreceived eceived rrelatively elatively good g ood press. press. Restricting Restricting its its endeavours endeavours to to the the registering, registering, iinspection nspection a and nd notification notification of of gas gas installations, installations, Capita Capita has h as llargely argely succeeded suc u ceeded in in avoiding avoiding controversy controversy and and the the wrath w rath of of installers, installers, apart apart from from those those few few who who thought thought had been But tthey hey h ad wrongly wrongly b een rremoved emoved ffrom rom tthe he rregister. eg ister. B ut tthat hatt all all changed changed in in February February with with the the announcement announcement of of a new new gas gas certification certification scheme scheme (see (see front front cover cover story). stor y). Capita Services C apita Gas Gas Compliance Compliance S ervices was was proclaimed proclaimed as as a way prove had extra w ay for for organisations organisations tto o pr ove tthat hat tthey hey h ad ttaken aken e xtra ssteps teps to to ensure ensure they they were were adhering adhering to to the the highest highest levels levels of of gas Aimed att a an audience, g as ssafety. afety. A imed a n iill-defined ll-defined au udience, iitt ssupposedly upposedly offered multiple business benefits and o ffered m ultiple b usiness b enefits a nd the the opportunity opportunity provide extra peace off m mind. Through vehicle off tto o pr ovide e xtra p eace o ind. T hrough tthe he v ehicle o ssocial ocial media, media, many many installers installers were were quick quick to to point point out out the the potential p otential conflict conflict and and confusion confusion with with the the mandatory mandattory Gas Gas Safe S afe rregistration egistration scheme scheme and and were were not not slow slow tto o question question tthe he financial financial motives motives behind behind the the initiative. initiattive. Credit Capita criticism on C redit tto oC apita for for seemingly seemingly ttaking aking tthe he c riticism o n board and wasting no withdrawing b oard a nd w asting n o ttime ime iin nw ithdrawing the the scheme, scheme, but and about b ut a lack lack of of any any formal formall sstatements tatements a nd iinformation nformation ab bout how h ow such such decisions decisions were were made made does does leave leav ve a number number of of questions unanswered. q uestions u nanswered. Not Not least least is is how how the the organisation organisattion plans p lans tto o rrebuild ebuild its its now now damaged damaged relationship relationship with with the the community. iinstaller nstaller c ommunit y. Follow F ollow u uss on
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©C Copyright opyright 2017 2017 | Plumbing, Plumbing , Heating Heating & Air Air Movement Movement News N ew s All rrights ights rreserved. eserved. No par partt of this publication ma mayy be rreproduced eproduced or stor stored ed in a rretrieval etrieval system without wr written i itten consent from fr om the publisher publisher.. A Attributed ttr t ibuted ar articles ticles rrepresent epresent the vie views ws of the A Author(s) uthor(s) and ar aree not the necessar necessarily ily those of the EEditor. ditor. The T he publisher publisherss accept no rresponsibility esponsibility ffor or claim claims ms made bbyy man manufacturers ufacturers or adv advertisers. ertisers. TThis his mag magazine azine includ includes des a nnumber umber of colour editor editorial ial photo photographs graphs paid ffor or bbyy supp suppliers. pliers.
Where’s W here’s the the best best place place tto o sset et u up p a p plumbing lumbing b business? usiness? According A ccording tto o rresearch esearch b by y IIronmongery ronmonger y Direct, Direct, Chester Chester is is where w here y you ou a are re m most ost llikely ikely to to see see y your our b business usiness thrive! thrive! T The he online o nline iironmongery ronmonger y ssupplier upplier h has as u undertaken ndertaken a sstudy tudy tto o explore best UK cities building-related e xplore tthe he b est U Kc ities tto o rrun un a b uilding-related ttrade, rade, based b ased on on various various factors factors iincluding ncluding w work ork a available, vailab ble l , tthe he lo local cal competition, c ompetition, a advertising dvertising c costs osts and and sstart-up tart-up ssurvival ur vival rrates. ates. The T he company company claims claims that that Coventry Coventr y will will light light the the way way for for electricians e lectricians a and nd L Leicester eicesterr w will ill b be e a growth growth area area for for gardeners, gardeners, but b ut the the county county town town of of Cheshire Cheshire iis s tthe he p place lace tto o ttake ake tthe he p plunge lunge ffor or a any ny a aspiring spiring p plumber lumber – a and nd tthe he p pubs ubs a aren’t ren’t b bad ad e either! ither! EENQUIRY NQUIR RY ENQUIRY
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Research raises gas training concerns Demand growing for smart products
The Gas Industry Safety Group (GISG) has expressed concerns about the disparity in the level of training provided to gas engineer students in the UK. The GISG, responding to research commissioned by the group in partnership with the Institution of Gas Engineers & Managers (IGEM), says that this could potentially lead to unsafe practices. The research included a series of interviews with newly qualified gas engineers and included questions relating to course lengths, course content, assessments, work placements and mentoring opportunities.
Chris Bielby, Chairman of the GISG
A number of interviewees expressed some unease that training had been too short, particularly for those with no prior experience. Concerns were also raised about the
BESA calls for air quality measures Proposals for a new Clean Air Act should include measures supporting the role of buildings as ‘safe havens’ from pollution, according to the Building Engineering Services Association (BESA). “People spend more than 80% of their time indoors and there is still a lot more we can do to improve indoor air quality (IAQ),” says Chief Executive Paul McLaughlin. “A series of low cost maintenance measures to ensure ventilation systems work properly and incoming air is filtered and cleaned would make a major difference to the health and wellbeing of building occupants.” BESA commissioned a YouGov survey last year that found almost 70% of office workers believed poor air quality in their place of work was having a negative
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apparent willingness of some training establishments to keep training failing students until they passed the assessments, regardless of how many attempts taken to gain the qualification and with little apparent regard for the students’ ability to fulfil the essential competency requirements. Chris Bielby, Chairman of the GISG, comments: “We are shocked and disappointed by these research findings as they highlight a fundamental flaw in the gas industry which ultimately could affect the safety of customers. We are specifically concerned about
the discrepancy in course durations, the certifications of very short courses, the imbalance between theory and practical course content, and differences in pass and fail criteria between some training colleges.” “It is paramount that we as an industry work together to ensure high standards of gas engineer training and capability are upheld across the country. We call on the Government and industry to undertake a review to establish minimum standards of training across all gas engineer training programmes.”
Good career move
UK homeowners are showing an increasing interest in smart controls and ‘connected’ products, according to new research by Worcester, Bosch Group. A survey commissioned by the boiler manufacturer has revealed that one in four owners of its flagship Wave control stated they were already planning the next purchase of internet-enabled products for their homes, but over 70% cited the ability to remotely operate their heating system as the main reason for their investment. The research also highlighted the important role installers play in recommending smart heating controls. Well over half of respondents had first heard about their device from a heating engineer – suggesting that despite a glut of online information, homeowners remain keen to source the opinion of respected tradespeople.
Martyn Bridges, Worcester’s Director of Technical Communication and Product Management, comments: “With so many products on offer, it is important that homeowners recognise the devices that are not just internet-connected, but which use this capacity to make our homes more comfortable and efficient. “What is most encouraging is that installers remain a vital support in the decisionmaking process, meaning they can continue to help homeowners make the right choices when called upon.”
BSI revises PAS Paul McLaughlin, BESA Chief Executive
impact on their day-to-day productivity and wellbeing. A third were also concerned that poor IAQ was damaging their health. “Considerable investment has already been made in improving the airtightness of buildings to reduce energy consumption, and that same process can be used to manage air quality,” argues McLaughlin.
Research undertaken by AXA Business Insurance suggests that although women are very much in the minority in trades like plumbing, electrical and building, those who do take up a trade are thriving, feeling more successful and confident in their chosen career than those in the retail or service sectors. The average take-home pay for a tradeswoman is £1660 (compared to £1030 across professional, retail and service sectors working the same hours). Two thirds say they are confident they will see business growth in 2017 (compared to 42% average), and nine in 10 rate their business as a success. “The trades are rarely promoted to girls when they are making their career choices, even though training to be a plumber or electrician could be as good – if not a better – option than university for many,” says Darrell Sansom, MD at AXA Business Insurance.
The British standards company, BSI, has revised PAS 2030:2017 – Specification for the installation of energy efficiency measures. The updated PAS addresses the requirements for installing energy efficiency measures in existing residential and commercial buildings. The revised PAS includes requirements for installation processes, process management and service provision. It also includes criteria relating to installation methods,
equipment, tools, product or system and material suitability. The commissioning of installed measures and the competence of the people undertaking such installation is also covered. The development of the revised PAS was sponsored by BEIS Home Energy and supports the Energy Company Obligation (ECO), the Government’s energy efficiency scheme to reduce carbon emissions and tackle fuel poverty.
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Fraud raud in bathroom bathroom products products V Time T ime tto o ccheck heck u up po on n F Va Van a an n fans fan fa ans ns eemployment mplo oyment status status Follow ing the Following t he recent recent highhighpr ofile c our t c a se a g a i n st profile court case against P imlico Plumbers, Plumbers, which which Pimlico rruled uled that that Gary Gary Smith, Smith, a ‘self‘selfe mployed’ pl umber w orking employed’ plumber working ffor or tthe he fi firm, r m, w was as e entitled ntitled tto o b asic employment employ ment rrights, ights, basic A PHC is is advising adv ising plumbing plumbing APHC a nd heating heat ing businesses businesses to to and c heck tthe he llegal egal sstatus tatus o he check off tthe w ork ing rrelationships elat ionships tthat hat working tthey hey have have with with individuals. individuals. T he employment employment sstatus tatus of of The w orkers will will affect affect whether whether workers tthey hey have have employment employment rights, rights, tthe he tax tax they they and and the the company company p ay, and and whether whether a n iindividual ndividual pay, an iis se ntitled tto oc ertain b enefits entitled certain benefits ssuch uch as as sick sick and and holiday holiday pay. pay. John T hompson, C EO of of John Thompson, CEO APHC, c omments: ““As As a APHC, comments: trade a ssociation w ew ould trade association we would encourage all all plumbing plumbing and and encourage heating c ompanies tto o take take heating companies action to to ensure ensure that that their their action employment a nd c ontracting employment and contracting practices a re c ompliant. A sa practices are compliant. As first step, step, I would would recommend recommend first use of of the the HMRC HMRC E mployment use Employment Status IIndicator ndicator ttool ool ((www. w www . Status
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The Bathroom Bathroom Manufacturers Manufacturers The Association iis s h igh g lighting Association highlighting recent rreport eport from from the the a recent European Commission Commission that that European says say ys that that tthe he rregulations egulations concerning products’ products’ ‘‘fitness fitness concerning for p urpose’ a re h abitually for purpose’ are habitually flouted b y u nscrupulous flouted by unscrupulous man nufacturers an d iimporters. mporters. manufacturers and Existing Existing llaws aws state statte that that bathroom p roducts cov ered bathroom products covered by H armonised E uropean by Harmonised European
Charlie C harllie M Mullins ullins
gov.uk/guidance/e em mploymen ntgov.uk/guidance/employmentstatus-indicator) tto oc h ck tthe he he status-indicator) check employment sstatus tatus o employment off an individual.” individual.” P imlico Plumbers Plumbers boss boss Pimlico Charlie Mullins Mullins says says he he Charlie may a ppeal tthe he rruling uling to to may appeal the Supreme Supreme Court. Court. He H says: say ys: the “Engineers c ontractin ng ttheir heir “Engineers contracting sk ills to to Pimlico Pimlico Plumbers Plumbers skills choose to to be be self-employed self-employed choose contractors in in order order to to take take contractors advantage o all the the benefits benefits advantage off all available. This This is is what what Mr Mr available. Smit h d id, a nd tthis his iis s a Smith did, and situation h ew as very very happy happy situation he was w it h for for m any y ears.” with many years.”
S tandards m ust h ave tthe he C E Standards must have CE m ark fi xed tto o the the product, product, mark fixed iinstruction nstruction lliterature, iterature, o orr p ackaging. packaging. ““Consumers Consumers throughout throughout tthe he U Ka re being being duped duped into into UK are p urchasing go o s which od which purchasing goods tthey hey genuinely genuinely believe believe to to b e up up to to standard standard and and safe safe be use,” Yvonne tto ou se,” says says Y vonne Orgill, Org ill, C hief E xecutive o he B M A. Chief Executive off tthe BMA. ““But But because becau use they they don’t don’t k now know
w here tthey hey w ere m ade a nd where were made and w ho made made them, them, they they could could who be sspending pending h ard-earned hard-earned c ash on on substandard substandard and and cash product.” iillegal llegal pr oduct.” All A ll respondents respondents tto o tthe he re p or t ’s survey s u r v ey a g re ed report’s agreed market tthat hat ma rket ssurveillance urveillance authorities both au uthoritie i s llack ack b oth financial financiall and a nd human human rresources, esources, and and also a lso the the technical technical means, means, to to clamp c lam mp down down on on the the fraudsters. fraudsters.
Tutors T utors ccan an book book a tool tool demo demo College tutors tutors can can book book a free, free, College in nteractive tool tool d emonstra ation interactive demonstration day w ith S tarrett to to enable enable day with Starrett their students students a nd a pprentices their and apprentices to g et real real world world experience experience to get with a v ariety o ools. T he with variety off ttools. The company’s e ngineers a re company’s engineers are available to to travel trav vel to to colleges colleges available across the the UK UK to to deliver deliverr these these across practical, h ands-on sessions sessions practical, hands-on for sstudents tudents ttraining raining tto o b e for be plumbers, electricians, electricians, a nd plumbers, and engineers so so they they can can try try out out engineers the rrange ange o tools they they will will the off tools need w hen q ualified a nd o ut need when qualified and out working in in the the field. field. working “We c an h old tthese hese ssese s“We can hold sions a ny where,” ssays ays JJohn ohn sions anywhere,”
C ove, S tar rett’s Marketing Market ing Cove, Starrett’s M anager. “Our “Our engineers eng ineers Manager. b r ing everything ever ything they they need need bring tto o tthe he college, college, iincluding ncluding a p or t able demonstration demon st r at ion portable
bench as as well w el l a sa ll n e c e sbench as all necessa r y m ater ials a nd ttools.” ools.” sary materials and To book book a session session a To att a college, e mail: ssawsupport@ awsupport@ college, email: star rett.co.uk starrett.co.uk
A new new F Ford ord Transit Transit Custom Custom van over v an worth worth o ver £18,000 £18,000 iis su p ffor or g rabs iin nA irflow up grabs Airflow D evelopmen nts’ n ew rrewards eward ds Developments’ new s cheme. Trade Trade professionals profe essionals scheme. who w ho p purchase urcchas a e a specially specially marked m arked QuietAir QuietA Air fan fan will will fi nd a s cratc tch ccard ard w itth find scratch with a u unique nique e eight-digit ight-dig ig gitt ccode ode tto o rregister egiste err for for p oints points online. Points o nline. P oints ccan an be be accrued a ccrued an and nd e exchanged xchanged ffor or e -gift v ouchers s. e-gift vouchers. W hen en ough p oints a re e When enough points are rredeemed, edeemed, installers installers will will be b e automatically automaticcally entered entere ed iinto nto a prize prize draw draw tto o w in win tthe he v an. van. ““We’re We’re delighted delighted tto o be be a ble tto o rrepay epay our our loyal loyal able ccustomers ustomers w itth Q uiet Air with QuietAir R ewards w hil ils st iintroducing ntrrodu ucing Rewards whilst n ew customers customers to o tthe he best best new p errform min ng a xial ffan an o n tthe he performing axial on m ark ket,” ccomments omments JJohn ohn market,” K elly, Marketing Marketing Manager Manager Kelly, att A a Airflow. irflow. To T o read read tthe he ffull ull tterms erms and a nd conditions, conditiions, o orr tto o en enter te er a code, code, visit: visitt: www.airflow. www.airflow. ccom/promo om/promo
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NEWS Review
District New store marks a milestone Starter tool kits for apprentices heating A series of workshops on the topic of district heating has been organised by Rehau, building on the success of similar events held last year. The first event will take place at the London Building Centre on 23rd March, with further workshops to be held in Birmingham, Edinburgh and Dublin later in the year. Free to attend, the events provide an opportunity to hear presentations from industry experts on topics including design and performance, funding, and CIBSE compliance. Each workshop will feature a talk from a local case study and delegates will also have the opportunity for more in-depth discussion during breakout sessions. For further details, log on to www.rehau.co.uk/ districtheating
Marking a major milestone, Screwfix has opened its 500th UK store in Enfield, north London. Since opening its first store in Yeovil in 2005, the outlet has rapidly expanded its network, opening an average of one store per week for the past six years. With a focus on convenient customer service, it is estimated that 90% of the UK population is now within a 20 minute drive time of a Screwfix store. The company started life as the Woodscrew Supply Company in 1979 and has gone on to offer a growing range of products
to both trade customers and serious DIYers. Its store network is visited by 2.9m customers a year and Screwfix.com by 2.5m unique visitors each week. The company says that its Click & Collect service, which enables customers to pick up their goods in as
little as one minute after ordering online or over the phone, has proved particularly popular with customers. More store openings are in the pipeline, as Screwfix plans to have a network of around 600 stores in the next couple of years.
Big boiler servicing contract The Kent based independent heating contractor Swale Heating has been appointed by major energy supplier SSE to support the expansion of its emergency home services operation. SSE is rolling out into new regions – including London, the Home Counties and East Anglia – where Swale Heating will be the primary
contractor providing domestic SEE customers with services such as boiler servicing and emergency breakdown repair. According to Swale Heating’s Sales Director, Matthew Edwards, the two companies share the same values: “We both put customer care at the heart of everything we do.”
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The plumbing and electrical training company JTL has organised free toolkits – valued at around £250 each – to be picked up by 1700 apprentices in March. JTL has teamed up with Monument Tools to supply the kit for its heating and plumbing apprentices, and with Super Rod, Klein Tools and 3M to do the same for apprentice electricians. Jamie Fisher from Monument Tools comments: “We value the partnership with JTL and see the provision of these toolkits to heating and
plumbing apprentices as a genuine investment in the installers and engineers of the future. “We’re impressed by JTL’s desire to fill the skills gaps that undoubtedly exist with high quality young people and we see our involvement as making a contribution to achieving a well-qualified, highly motivated workforce in the years ahead.” JTL currently works with over 3250 employers across England and Wales, ranging from large multinational corporations to sole traders.
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How installers can help save lives
Boiler manufacturer celebrates success Hull based manufacturer Ideal Commercial Boilers recently celebrated the completion of its 30,000th Evomax condensing boiler. Introduced in 2011, the Evomax wall hung range is the company’s best-selling boiler. Darren Finley, Chief Commercial Officer, says: “Ideal Commercial has a 100-year tradition of innovation, and we focus on continuous improvement to meet the evolving needs of specifiers, contractors and installers alike. Sales of
Evomax have far surpassed our original estimates. We are very proud that one in five commercial wall hung boilers currently sold in the UK is an Evomax. “Our milestone reflects years of meticulous design, careful component selection and a focused manufacturing process to make the Evomax a commercial boiler with proven reliability.” It has been estimated that laid end to end, 30,000 Evomaxs would stretch to nearly 16 miles.
Home safety specialist Honeywell is calling on installers to help educate the public on carbon monoxide following a survey that reveals that 52% of householders do not have a CO alarm in their home. A separate study, conducted by CO Be Alarmed in 2012, found that many homeowners incorrectly believe their smoke alarm would detect a CO leak. Adrian Keats from Honeywell’s Home Safety business believes installers
are key to carbon monoxide education. He says: “Unfortunately, these statistics don’t come as a surprise to those
of us in the industry. Despite the tireless work of many public and private groups, there is still a shocking lack
of awareness of the dangers of carbon monoxide. “However, for installers who are constantly interacting with the public, there is a unique opportunity to spread the word about CO safety and encourage the installation of appropriate alarms. Fitting an alarm is a five-minute job at most, so by keeping a few alarms in the back of the van, installers can quickly and easily help homeowners protect their household from the risks of carbon monoxide.”
See your name advertised at Wembley Checkatrade, the online trade directory and title sponsors of the Checkatrade Trophy, is offering the chance for two new members to have their name in lights at Wembley. Any company that registers and joins before 14th March will have a chance to take a share of Checkatrade’s branding at one of the showpiece occasions in the EFL football calendar. The two lucky winners will also be able to enjoy the action from Wembley’s hospitality.
Live on Sky Sports, the Checkatrade Trophy Final will offer a platform for the two winning businesses to advertise at a game that will be live on Sky Sports and played in front of thousands of supporters (59,000 last year). A random prize draw will select the two main winners. Ten runners-up will win a pair of regular tickets to the Checkatrade Trophy Final. For more information and to enter visit: www. checkatrade.com/wembleycompetition
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PEOPLE on the Move A new Specification Manager has been appointed by Ideal Commercial. Richard Brown will focus on the London area, where he has spent the majority of his career. Richard’s role will see him building relationships with consulting engineers. He joins the business having spent 20 years in the commercial heating industry, and more recently as London Specification Manager at Remeha. Intergas has announced the appointment of Gary Sparrow as the new Area Manager responsible for the territories of Bedfordshire, Buckinghamshire, Hertfordshire, Nottinghamshire and north west London. Gary brings a wealth of experience to the new role, having 30 years experience in the heating and ventilation industry, covering installation, sales and technical. The latest recruit to the Stelrad Radiators specification team is Andy Jones, who joins after eight years with Worcester Bosch, where he also served on the specifications team. Prior to that, he was a Key Account Manager with Plumb Center. Andy will look after the Eastern region for Stelrad, covering Norfolk, Suffolk, Essex and parts of Cambridgeshire. Peter Diamant has been appointed Sales Director UK by Vokèra. Peter has worked in the HVAC sector for many years and has experience of the manufacturing and merchant side of the market, within both the residential and commercial sectors in the UK as well as internationally. Peter’s new role includes supporting and growing the Vokèra brand with new and existing customers. Sprue Safety Products, manufacturer of fire and CO safety products, has appointed a new Sales Director. James King has worked for Sprue for more than seven years and has extensive industry-based knowledge. James will manage a newly established team of 11 since the amalgamation of Sprue’s Fire & Rescue, Utilities and Trade departments. Smith’s has appointed Alex Muirhead as Regional Sales Manager, with special focus on the consultant and contractor markets. Alex’s substantial experience in the commercial fan convector sector will see him play a key part of Smith’s drive for growth during 2017, including promotion of its trench heating product and the extensions to Smith’s core Caspian brand. A new Business Unit Director for the UK and Ireland has joined Connex Bänninger. Dan Wild (pictured) will oversee the sales strategy for merchant, contractor and specification sectors. The current Director, Bill Barlow, will focus on the OEM and ACR sectors, as Business Unit Director for the UK and Ireland. Dan brings 15 years experience in the HVAC and building service industries to his new role. BESA, the Building Engineering Services Association, has announced the appointment of Wayne Terry as Membership Director. Previously the head of BESA’s business development, Wayne brings a wealth of experience to the new role. He has over 40 years in the industry, with a career built around compliance and certification, and he aims to enhance core competence among members. Water treatment specialist, Vexo, has named Matthew Skinner as Business Development Manager for London and the South East region. Matt joins Vexo from Flamco UK, where he was Regional Sales Manager. He has a wealth of both technical and sales experience and will work closely with BSS Industrial, Vexo’s national distributor, as well as consultants, developers and end user clients.
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March 2017
ENERGY Matters 17
Why the reformed RHI is good news for heat pumps The Government’s Renewable Heat Incentive (RHI) has been designed to encourage consumers to invest in renewable technologies and support the long-term decarbonisation of the UK heating market. Kelly Butler, Marketing Director at BEAMA, looks at the latest revision which is expected to come into effect this spring.
A
fter a long wait we now have a clear path forward for the Renewable Heat Incentive, and it actually looks like we may have turned a corner. The Government has listened to industry and we can now look forward to higher tariffs, a simpler MCS approach to heat pumps and some headline indicators that spell good news for customers. With a spring launch expected for the reformed RHI, the challenge for the supply chain now is to get the promotional wheels moving and deliver the good news to potential one-off heat pump customers.
New tariffs Off the bat, let’s talk about tariffs for one-off domestic installations. The Government has accepted BEAMA’s argument that air source heat pump tariffs have to be at the top end of the consulted range. As a result, the tariff has risen to 10.02p/kWh (up just over 34% from the previous 7.51p/kWh). There is also a rise for ground source heat pumps to 19.55p/kWh, which is more modest due to an applied tariff cap. With the price of oil trending quite low for some time, this was a vital win for the industry to confidently promote heat pumps into off-gas homes. Our calculations earlier in 2016 showed that at this higher rate, customers could cover marginal capital costs and have
a rate of return within the seven year life of the scheme payments. In fact, according to the Department for Business Energy and Industrial Strategy, around 90% of current air source customers would be better off with the RHI changes, with a slightly lower but still respectable 60% for ground source. This is despite the imposition of heat limits for applications to prevent inequity in the spread of take up by dwelling type and the individual financial means of potential householders. Many across the industry were nervous at the prospect of mandatory heat metering, and again the Government has listened to BEAMA and other commentators to reduce this requirement to simple electricity metering at all service points controlled by the heat pump. Our discussions with officials have established that electricity metering is for customer information only, so it is very helpful to keep the householder engaged but it also means a lighter touch that doesn’t saddle industry with cost and administrative burdens. Universally throughout discussions, industr y representatives were clear that customer engagement with data that helps judge how the heat pump is performing is a good thing, but a lighter touch is necessary rather than expensive heat metering.
Questions answered We’ve been asked lots of questions about the scheme and worked with the Government to collate a few burning FAQs: Will customers be able to claim the higher tariffs straight away? No, but they will be eligible for it when the new Regulations come into force in the spring. Any install approved after the publication of the December 2016 Government response will be eligible, so installers can sell with confidence. What does the metering arrangement cover? The reforms will require metering of the electrical input to the heat pump and any supplementary heating system/s that are controlled by the heat pump unit (i.e. boost or immersion). The metering requirement may be met by electricity metering, on-board electricity metering, a metering and monitoring service package (MMSP), or metering for payment. In all cases, any external supplementary heating that is controlled by the same system that controls the heat pump should be metered separately. The options to meet the new requirements on electricity metering require one or more ‘on-board meters’ (an electricity meter which is integrated into a heat pump and is able to display the electricity consumption
of that heat pump in kWh) or ‘eligible electricity meters’ (an electricity meter which meets the relevant requirements set out in Annex 1 to the Measuring Instruments Directive, the specific requirements listed in Annex V to that Directive and the requirements for accuracy class A as defined in Annex V to that Directive). Will new customers have to meet the new electricity metering requirements? Yes, but only those with installations approved after the final regulations come into force (Spring 2017). Until that point, no electricity metering is required and the rule will not be retrospectively applied.
A revised MCS In parallel with the RHI consultation work, the industry has been working with MCS to ensure a simplification of the processes for installers whilst ensuring no compromise to the quality assurance aspects of the scheme. As we approach the new RHI launch, we expect to see formal announcements from MCS including: r *OTUBMMFST XJMM OP MPOHFS have to provide a room by room calculation at the time of providing an estimate, instead relying on an EPC (a valuable time and money saving change, with no guarantee of work, of course, at the end of the estimate phase).
Kelly Butler, Marketing Director and Deputy CEO at BEAMA
r 5IF TJ[JOH NFUIPEPMPHZ will now allow installers to use continuous or intermittent heating patterns. r 5IF WFOUJMBUJPO SBUFT JO UIF MCS standard have been too high, XIJDI IBT QSFTFOUFE TJ[JOH BOE performance issues. These will now be revised in line with SAP. r 8F SFDFJWFE MPUT PG DPNQMBJOUT regarding the duplication of processes within the Compliance Certificate, and this will now be reduced. r .$4 IBT OPX BHSFFE UP SFNPWF the requirement for the yellow label.
Good year In summary, a very good result for heat pumps and we haven’t even touched on the positive news around the use of shared ground loops for non-domestic applicants. After what seems a very long wait, perhaps this could just be ‘The year of the heat pump’.
For more on some of the latest developments in heat pump technology, see the Heat Pumps feature in this month’s
issue (pages 35 to 41)
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March 2017
18 HEALTH & Safety Kit helps to avoid Minimising risk of vibration injuries asbestos exposure A new product from Azzikit is said to offer a simple and inexpensive way for tradespeople and DIYers to test for asbestos before undertaking any refurbishment or building work. According to the co mp a ny, eve n relatively simple tasks, such as sanding or drilling, can expose dangerous and potentially fatal fibres. Steve Edmunds, MD of Azzikit, comments: “Testing for asbestos is an essential step before possibly disturbing the unsafe fibres. But the hassle and expense of conducting a test means that it’s often a process that homeowners miss out. As a company, we’re committed to improving personal safety and saving lives, and the simple-to-use kit means that there’s now an affordable and effective solution on the market for testing for asbestos.” The Azzikit asbestos sampling kit is said to contain everything needed to safely obtain a sample and send it for analysis. The UKAS accredited laboratory where samples are analysed will send a report via email the following day. Azzikit also offers a standalone sample analysis for those that already have a sample they would like testing. To find out more visit www.azzikit.co.uk
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Employers are being urged to do more to prevent potential health problems caused by Hand Arm Vibration Syndrome (HAVS), usually caused by repeated use of hand-held power tools. The Building Engineering Services Association (BESA) points to two recent court cases where employers have been found to be in breach of the law designed to protect workers. A recent report by the Building Safety Group has also reported a 42% rise
Russell Mott from BESA
in the number of HAV noncompliances recorded during
20,000 site inspections last year. Symptoms of hand arm vibration can include tingling, pins and needles, numbness and pain in the hands. It can also cause longterm difficulty in gripping and holding small items. “It is vital that employers take this issue seriously,” says BESA’s Head of Technical Services, Russell Mott. “Increased time and cost pressures on employers are not an excuse to take
short-cuts with your staff welfare. “The most efficient and effective way of controlling exposure to hand-arm vibration is to look for new or alternative work methods which eliminate or reduce exposure to vibration,” adds Mott. “Where this is not possible, health surveillance is vital to detect and respond to early signs of damage – and this is something we continually stress to members.”
Early intervention for heart disease New data from ECIS, the employee benefits company for the construction sector, shows that heart and circulatory disease is the third highest cause of health insurance claims amongst workers in construction and building trades over the past four years. The company is en-
couraging the construction sector to raise health awa ren es s amongst workers, encouraging them to seek the advice of a GP at the earliest opportunity if they suspect heart problems, and seek out health screening services to help spot any health issues which may be emerging.
ECIS offers discounted health screenings as part of its employee benefits solutions. Such screenings will help detect problems that may have gone unnoticed and encourage early intervention. Vicki Leslie, Client Relationship Manager for ECIS, says: “It’s crucial that employers actively
encourage their employees to be vigilant when it comes to their own health, whether this be through health screenings or by visiting their GP. Spotting signs of heart disease early can have a huge impact on the outcome, enabling workers and health professionals to take appropriate action.”
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March 2017
TRAINING TR AINING U Update pdate IImprove mprove o yo your ur ccontrols ontrols sskills kills Installers w Installers who ho w want ant tto o knowledge iimprove mprove ttheir heir k nowledge off h o heating eating c controls ontrols w will ill b be e new off iinterested nterested in in a n ew sseries eries o one-day organised on e-day sseminars eminars o rganised by b y Danfoss Danfoss att various various venues venues across a cross tthe he UK. UK. Held He H ld at at local local colleges, c olleges, hotels hotels and and golf golf clubs, clubs, tthe he seminars seminars a re c onducted are conducted by experienced b y an an e xperienced iinstructor nstructor w ho w ill a dvise iinstallers nstallers who will advise how Danfoss products can h ow D anfoss pr oducts c an be b eu used sed to to c control ontrol d different ifferent ttypes y p es o off h heating eating ssystems. ystems. Each E ach ttraining raining day day y iincludes ncludes a heating heating c ontrols w orkshop controls workshop which w hich will will give g ive attendees attendees tthe he chance chance tto o g gain a in h handsandson experience off w wiring and o ne xperience o iring a nd finding. Every ffault ault fi nding. E ver y iinstaller nstaller who w ho successfully successfully y completes completes
tthe he course course will will receive receive a D Danfoss anfoss certificate. certificate. Ass a ffurther A urther iincentive ncentive tto o up, members ssign ig n u p, m embers of of tthe he Danfoss Elite Loyalty D anfoss E lite IInstaller nstaller L oyalty Programme will able P rog ramme w ill be be ab le tto o earn e arn points points towards towards a range range
off rrewards o ewards when when they they attend. attend. The T he latest latest programme prog ramme of of events available on e vents iis s a vailable o n tthe he company’s website (www. c ompany’s w ebsite (w w w. att i ng ..d o.u hea d a n fo f o s s .c co .u k ) with an online ttogether ogether w ith a n o nline booking b ooking g ssystem. ystem.
Free F ree technical technical workshops workshops A sseries eries o off ffree ree ttechnical echnical workshops are w orkshops a re sset et to to be be held h eld tthis h is m month onth ((March) March) iin n various locations England v arious lo cations iin nE ngland and a nd Wales Wales following following a collaboration c ollaboration b between etween tthe he Association off P Plumbing and A ssociation o lumbing a nd Heating H eatting C Contractors ontract c ors ((APHC) APHC) and a nd Baxi. Baxi. Due Due to to difference diffe erence iin n llegislation, egislation, the the content content of of tthe he c courses ourses will will be be slightly slightly different, d ifferent, depending depending on on the the location. lo cation. Topics under discussion T opics u nder d iscussion Building iinclude nclude changes changes to to B uilding
Regulations Part R eg ulations P art L ((due due tto o be b e iimplemented mplemented llater ater tthis h is year), y ear), developments developments in in apprenticeship a pprenticeship sschemes chemes and qualifications, a nd q ualifications, plus plus an on a n update update o n tthe he llatest atest advances heating controls a dvances iin nh eating c ontrols ttechnology. echnolog y. The off v vocational T he ffuture uture o ocational qualifications q ualifications in in Wales Wales is is currently c urrently under under a full full review review by Qualification b yQ ualificatio on Wales, Wales, the the regulator off non-degree re g ulator o non-deg ree qualifications, q ualifications, and and installers installers iin n Wales Wales are are encouraged encouraged to to
attend tthe attend he workshops workshops in in order have o rder tto oh ave ttheir heir say say y on on proposed p roposed rreforms. efo orms. The T he workshops workshops will w ill commence 8:45am and c ommence at at 8 :45am a nd rrun un tthrough hrough u until ntil 1 12:00pm 2:00pm on o n tthe he ffollowing ollowing dates: dates: 13th 1 3th March March (Dartford), (Dartford), 1 14th 4th ((Taunton), Taunton), 15th 15th (Newport), (Newport), 27th 28th 2 7th (Solihull), (Solihull) l,2 8th ((Leeds) Leeds) and 29th Wales). a nd 2 9th (North (North W ales). For F or further further information information or book place, please email tto ob ook a p lace, p lease e mail marketing@aphc.co.uk m arketing@aphc.co.uk or or call call 0121 711 5030. 0 121 7 11 5 030.
Get up Get up to to s speed peed o on n building b uilding s services ervices
CIPHE P CIPHE President resident P Paul aul W Williams illiams ((left) left) with with Fernox Fernox Global Global Director D irector Ernie Ernie McDonald McDonald
CIPHE C IPHE a pprove o d approved Water ttreatment Water reatment s specialist pecialist Fernox F ernox h has as rreceived eceived CIPHE C I PH E approved a pproved training training centre centre status. s tatus. R Recently ecently p presented resented by b y C CIPHE IPHE President President P Paul aul Williams, W illiams, the the accreditation accreditation ffollows ollows a £1.5 £1.5 million million iinvestment nvestm ment in n the the company’s company’s ttraining rain nin ng and and research researcch facility facilitty y att it a its ts Woking Woking headquarters, headquarters, which w hich n now ow iincludes ncludes tthree h re e demonstration d emonstration llabs. abs. ENQUIRY
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A new new ttraining raining pr prospectus ospectus iis s now n ow a available vailable ffrom rom N NICEIC ICEIC and a nd ELECSA, ELECSA, detailing detailing opportunities op portunities to to learn learn about about tthe he e electrical lectr ical iindustry ndustr y a and nd related re lated sectors. sectors. Each Each c course ourse iis s sspecifically pecifically ttailored ailored tto o ssuit uit tthe he needs needs o off iindividuals ndiv iduals and a nd businesses businesses e across across the t he e lectr ical, gas, gas, renewables, renewables, electrical, w ater, a nd h ealth a nd ssafety afety water, and health and ssectors. ectors. A sad Majid, Majid, National Nat ional Asad T raining M anager for for N ICEIC Training Manager NICEIC and a nd ELECSA, ELECSA, comments: comments: ““Over Over tthe he llast ast 12 12 months mont hs w eh ave de velo oped c ourses we have developed courses which w hich w will ill o open pen up up more more doors do ors for for o c contractors ontractors across across tthe he building building sservices er vices ssector. ector. ““New New c courses ourses iinclude nclude a an n extended e xtended range range of of fire fire alarm alarm and a nd emergency emergen nc y llighting ight ing packages, p ackages, as as well well as as courses courses domestic ventilation and iin nd omestic v entilation a nd data d ata c cabling abling w which hich o offer ffer up new opportunities u p n ew o ppor t unit ies for for iinstallers. nstallers. ““Our Our n new ew online online booking book ing
platform also makes p lattform a lso m akes iitt easier easier attendees ffor or a ttendees tto o ssearch earch ffor or available av vailable dates dates and and locations locations online.” on line.” All courses can A ll c ourses c an be be booked The b ooked online. onlin ne. T he training training prospectus pr ospectus is is available av vailable now. now. To get your copy, call 0333 T og et y our c opy, c all 0 333 015 0 15 6627 6627 or or send send an an email email tto o trainingprospectus@ t ra in ing pr o s p e ct u s @ certsure.com c er tsure.com m NICEIC NICEIC and and ELECSA ELECSA are a re also offering 10% off a l so o ffer ing 1 0% o ff tthe he first fi rst booking. book ing. g
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March 2017
24 TRAINING Update Burner course offers the full package Improving your decorating skills
Burner manufacturer and distributor EOGB Energy Products Ltd has introduced the new OFTEC 201 commercial assessment course at its training facility in St Neots, Cambridgeshire. Aimed at giving oil technicians a greater knowledge of the commissioning and servicing of multi-stage commercial burners, OFTEC 201 provides a great opportunity for engineers to upskill and discover potential new business opportunities.
In addition to providing the standard OFT201 training and assessment package, EOGB is also currently the
only training provider in the UK to offer additional burner manufacturer training to satisfy the requirement of
British Standard 5410 (part 3). The three-day course involves theory and practical burner training including health and safety, combustion theory, fault finding and burner commissioning. The OFTEC 201 package means installers can complete all their training with EOGB instead of having to visit both a training centre and a manufacturer to satisfy BS5410. Send an email to training@eogb.co.uk for further information.
Options for learning system protection Installers interested in learning more about boiler and system protection are invited to join Sentinel’s range of courses. The training incudes the company’s online training academy, onsite training centre, and commercial CPD events. Sentinel says that in the last few months of 2016 alone, hundreds of heating professionals completed its online training courses, and graduates received more than £5000 worth of free products and training materials.
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The company also supports boiler manufacturer training with classbased courses delivered across the UK via partner training centres. Merchant partners can take Sentinel product training to assist with customer queries. Furthermore, Sentinel is rolling out a UK-wide college training scheme in 2017, ensuring that the next generation of heating and plumbing engineers is armed with the skills to deliver best practice water treatment.
“It’s really important to Sentinel that anyone who wants to train is able to, regardless of age, experience, background, location or learning preference. This is why we’ve created so many different routes to training, including our online training academy, which allows anyone, from anywhere and at any time, to further his or her knowledge in best practice water treatment,” says Daniel Cheung, UK Trade Marketing Manager for Sentinel.
Aimed at any professional tradesperson who wants to improve their decorating or tiling skills, a series of new training courses have been developed by Dunlop. The courses are held at the company’s Innovation and Technology Centre in Stoke-on-Trent and offer an opportunity to learn more about the latest products and installation techniques. Led by Training Manager Dave Rowley, five different one day courses are available, each taking place from 6th to 10th March or 26th to 30th June. Topics covered over the five days include: an introduction to tiling, floor and wall preparation, wall tiling, floor tiling and repairing walls and ceilings prior to decorating. The training techniques include workshops, demonstrations and hands-on practical training within individual working bays with
mock-up windows, pipework and toilets designed to reflect real life installations. “Training is a key priority at Dunlop,” says Dave Rowley. “We believe it is important to give tradespeople – whether they are new to the trade, at college, or have many years experience – the opportunity to learn about the latest technologies and installation practices to enhance their skills.” For more information on the different courses and costs, please visit www. dunloptrade.com/courses
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COLUMN RADIATORS Simple, elegant and effective heating Ultraheat’s attractive column radiator range is the last word in versatility, coming in two, three, and four-column models, in both horizontal and vertical formats. All models are available in heights of 400, 500, 600, 900, 1200, 1800 and 2000mm – the largest ‘in-stock’ range of column radiators in the UK, offering elegant beauty, precision engineering with a generous heat output and next-day delivery. To order, or to get your copy of the latest catalogue, call 01908 271155, email us at info@pitacs.com or visit www.ultraheat.co.uk
2 COLUMN
3 COLUMN
4 COLUMN
KLON HORIZONTAL
KLON VERTICAL
SOFI HORIZONTAL
SOFI VERTICAL
LINEAR HORIZONTAL
TILBROOK
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March 2017
RADIATORS & Towel Warmers 27
Radiators should be key to any system upgrade The total solution approach to heating ought to apply to updating the system as much as installing a new one from scratch. Kelly Smith, Product Manager for Myson Radiators, looks at the benefits of replacing radiators and selecting them for both function and aesthetics.
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major refurbishment spaces with less overall of any property wall space. This may make ought to include it wise to install vertical updating the heating system. radiator models, or even to A new central heating boiler opt for underfloor heating is often a priority, but new in a large kitchen diner, for radiators should also be example, with radiators given equal consideration, being used throughout as there are now so many the rest of the property. It options which can enhance no longer has to be either/ not only energy efficiency, or. The true total solution but also the aesthetics is the best combination of of a property, whether it heating products to suit is a private dwelling or each individual property. commercial premises. Of the many requests that The choice of radiator is Kelly Smith, Myson Radiators we receive for advice about wide, not only in terms of system design, around 30% size and shape of the radiator but also in its now involve more than one type of heat design and construction. In some projects, emitter. Frequently, a combination of a modern panel radiator will be specified underfloor heating and radiators proves throughout, but increasingly, different to be the best approach, and this trend is radiator products are being used either definitely on the increase. alone or in combinations. A greater emphasis on overall property design values is often the driver for this. Added protection In more open designs, architects often Some specifications are dictated by favour hiding the heating system entirely regulations. In the case of NHS properties by using underfloor heating, which means for example, LST (low surface temperature) that where radiators are used, they need radiators must be used in order to safeguard to look good. This has given rise to the vulnerable end users. The LST comprises designer portfolio which has elevated the a radiator enclosed within an outer casing status of the radiator to something of an with an air gap between the two. This art form. Designer radiators such as the prevents the outer surface temperature Myson DÊcor are well worth investing in, from exceeding 43°C, which in turn prevents as they enhance their surroundings with accidental burning and therefore protects their sleek, sculptural, elegant appearance. the elderly, the very young and the disabled A huge range of options in widths and or infirm. NHS Estates Guidelines require heights mean that designer (and panel) radiators to be LSTs in all areas used by radiators can be almost tailored to fit any these vulnerable groups. wall space. This is not restricted to highly With a trend towards more open plan contemporary properties, as styles such living, rooms are often knocked through as the steel column radiator ensure that and extended to create larger, unified living there is a traditional option to suit older,
even historic, properties too. In minimalist settings, a flat fronted radiator can be both highly attractive and extremely practical, having a wipe clean front panel that stays looking pristine for years. This too can be either completely plain or carry a subtle feature line pattern, giving maximum choice to the end user.
Space saving Underfloor heating is not the only natural mate for radiators; they can also be neatly combined with fan convectors, especially in applications with limited space. In a kitchen or bathroom, valuable wall space can be freed up by installing a plinth mounted kickspace fan convector, which will provide ample warmth without taking up wall space. In cloakrooms, ensuites and bathrooms, the panel radiator has definitely given way to the more versatile towel warmer. Whereas the old panel radiator could be swamped by towels, which were often draped on them to dry, but which also absorbed much of the heat, the open design of the towel warmer does provide ample towel storage and drying, but also allows heat to escape into the room to provide plentiful comfort heating. The key to efficiency in any system is to ensure that it is well controlled. An electronic control, such as the Myson Touch 2 WiFi, will enable the user to control the system remotely. If the weather changes unexpectedly, temperatures can easily be adjusted via a dedicated app. All radiators in the system should also be fitted with a TRV. Recent research conducted by the University of Salford shows that fitting TRVs can increase efficiency by up to 40%, so adding these should be a priority when updating any heating system, as well as when installing a new one.
A vertical column radiator can help to save space in any environment
If you are using a combination of products, especially if you are combining radiators with another type of heating such as underfloor, it is wise to source them all from the same manufacturer who has developed their entire range to work together as a total solution. This manufacturer will be able to give you impartial advice because, if they provide all the types of product, they wonâ&#x20AC;&#x2122;t be biased towards any particular form, but can offer objective help and technical support on each product, also from a single source. Sourcing from one manufacturer should also provide the peace of mind that you are using a range of products of consistently high quality, which have been developed to work efficiently together, and which are covered by robust guarantees. With all that in place, whether you are updating an established property or starting from scratch in a new build, you will have all the elements for successfully achieving the best total solution. PHAM NEWS ENQUIRY No.
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www.myson.co.uk
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March 2017
28 Radiators & Towel Warmers
Going beyond the original remit Once seen as capable of nothing more than warming towels, modern towel rails can now answer more needs. Chris Gotts, National Retail Manager UK & Ireland for MHS Radiators, looks at how these products can meet functional, aesthetic and performance demands.
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hese days, kitchens modern bathrooms – and kitchens – and bathrooms are due to their space saving credentials. considered to be the They heat up quickly and maintain most important rooms in a their warmth, providing heating not house. Of course, they have just for the towels but for the rest of moved beyond being merely the room as well. After all, nobody functional spaces, especially really wants to step out of the shower following advances in walkor bath (especially during the colder in showers and wetrooms. months of the year) and have to dry The modern homeowner is themselves with a cold or damp towel! now looking to add a touch of Enough power style – and even luxury – to Now towel rails can be used as the the room space, as well as sole heat source for a room, provided improve the value of their they are powerful enough to do so. If a property as a whole. Chris Gotts, MHS Radiators product is to heat an entire bathroom, Bathrooms in particular can be brought to life by the type of heat emitter used in a rail with larger diameter tubes is them. Indeed, alongside any tiling and brassware products, recommended, because the larger the towel warmers and radiators are usually the eye-catching, diameter, the more heat produced. stand-out focal points of a design scheme, adding a touch There also need to be enough tubes in order to generate the level of heat of style to the bathroom while keeping it warm. Thanks to advances in manufacturing and affordability, required. That might seem an obvious as well as heightened consumer awareness, heated towel statement to make but, unfortunately, rails – and radiators with towel hanging options – are being some manufacturers do reduce the number of tubes fitted in more properties than ever Tratto – an unusual way to warm towels The Alara – a cost effective choice and /or t heir before, ranging from apartments to “Towel rails can be diameters to lower costs, resulting heating a large room can take up a lot of wall space, in large family homes. This increased in a significantly poorer output and contrast with smaller rails, which can be wall-mounted popularity has seen growth throughout installed alongside other level of product performance. Output at waist height, leaving room underneath for storage. It the towel rail sector, with a variety of radiators and UFH” also varies between white and chrome is also worth bearing in mind there needs to be enough models entering the market. However, plated rails as, size for size, a white space between each individual rail in the product for a with so many options now available, large bath sheet to fit through. what should heating installers and specifiers be aware of finish generates significantly more heat than chrome. Towel rails can also be installed alongside another radiator when choosing and fitting a product? Style considerations or underfloor heating (employing another emitter allows for Selecting the size a lower output rail to be used). If space is not an issue, larger Once the size of radiator and/or towel warmer has been One of the first considerations has to be functionality: will rooms can benefit from a heated towel rail and a radiator, decided, the other key consideration is the actual style the emitter only be required to heat up towels, or is it going or even radiators which have towel hanging options. Some of product. With options ranging from traditional ladder to have to bring the rest of the room up to temperature as radiators from MHS, including the stunning Arturo V, can designs through to more avant-garde creations, there is well? Common variables relating to this include the size be adapted for towel hanging with the simple addition of certainly plenty to choose from. Our portfolio alone includes towel rails such as Oval, of the room itself, which will then dictate how much wall a chrome towel bar or robe hook. Alara, Scarletta or Neos, each offering an unrivalled space is actually available. Whichever model is chosen also Another influential factor in the product selection process needs to be proportional to the size of the room in order to is a practical one: How many towels are going to be hung combination of functionality coupled with a bold design provide the desired heating conditions. up each day? After all, an en-suite with only one or two statement. Then there are more opulent, high-end products, Heated towel rails act as both a means of hanging towels towels will require a much smaller emitter than a large such as Oddo, Step, Like or Tratto, which double up as and as a radiator, which has led to them being fitted in many family bathroom. A full size towel radiator capable of impressive focal points, as well as high quality heat emitters. Furthermore, many of our towel rails come with adjustable dual fuel options – which can be useful at times of the year when the central heating is switched off heat outputs, both towel – with an electric element warming towels when required The new Flauto Single from warmers can, as with all MHS without overheating the entire kitchen or bathroom. There MHS Radiators is a stylish Italian-styled designer models, are also electric-only models for properties without wet towel warmer boasting be supplied in a wealth of central heating systems. a geometrical shape that In terms of choice of material, steel remains popular, specialist RAL colours and is said to be in sync with due to its robustness and ease of manipulation during textured finishes. modern furnishing trends. manufacture. Stainless steel is also being used more Chris Gotts, UK & Ireland Its stately design and quality frequently, due to its excellent aesthetic properties. Retail Manager, says: “The performance allow it to blend Aluminium models are another option, thanks to their Flauto towel rails provide a in with most environments. compatibility with low temperature systems, high outputs, wealth of options in terms The range also includes the low water content and efficient heat transfer into a room of design and heat outputs. Flauto Double, a steel towel – not to mention its cost effectiveness and ability to be Having the choice of either warmer with 18mm diameter endlessly recycled. Single or Double models tubes. Described as a fusion of Given their continued popularity, towel rails and radiators means there is more scope form and fashion, the Flauto with towel hanging options are set to remain key features for heating larger rooms, Double delivers extra levels for kitchens and bathrooms for the significant future. of warmth thanks to its large Double (right) are available the Flauto Single, while the while having the reassurance Whatever shapes and sizes are used, provided they are surface area, and is suitable in 20 models, in four heights Flauto Double offers increased the towel warmer remains manufactured to high levels of quality, they are still the for an array of applications ranging from 810 to 1762mm warmth by providing 734 to practical and sophisticatedly best products for keeping towels warm, while ensuring styled.” and widths spanning from 2587W. and heating systems. rooms retain a stylish and elegant appearance. In addition to geometrical Both the Flauto Single 456 to 756mm. Outputs range PHAM NEWS ENQUIRY No. 106 www.mhsradiators.co.uk www.mhsradiators.co.uk ENQUIRY No. 107 (pictured left) and Flauto from 521 through to 1678W for good looks and impressive
Heat output, practicality and design
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30 RADIATORS & Towel Warmers
More choice for fussy customers As customers look for ways to improve the appearance of their home, they are taking a greater interest in how radiators can contribute to the design they’re aspiring to. Chris Harvey, Marketing Manager at Stelrad, considers some of the ways installers can provide new choices.
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here is something of a quiet revolution taking place in homes across the UK. Although radiators still take the responsibility for heating the vast majority of homes – well over 90% of the heating systems in the UK – the radiators being selected are tending to be more adventurous than has previously been the case. Whilst the standard steel panel radiators are still the Chris Harvey, Stelrad best sellers in the UK, there has been a trend in the last couple of years for installers and specifiers to ‘up sell’ a standard design to a decorative radiator, either across the new home or in a refurbishment being undertaken, or just in the main rooms where householders may want to incorporate a more up-market radiator for their friends and families to see when they spend time in the home.
Changing times The bathroom was the first room to benefit from something a bit more special, with the ladder towel rail being the first non-standard response to home heating. Towel rails and specially designed bathroom radiators tended to be tall rather than wide and the beginnings of the love affair with vertical radiators began. This spread to the kitchen where designer and decorative radiators began to appear, in particular vertical models which would take up less horizontal wall space, leaving more room for kitchen units. The days of a radiator being a purely functional heating emitter are long gone. Even a person looking to buy a radiator that is as inexpensive as possible expects the radiator they buy to be aesthetically pleasing, to have rounded edges and an excellent paint finish. At Stelrad, even our most basic radiator offers all those things. More people are taking an interest in their radiators and no longer rely solely on their heating engineer or installer to quote for ‘a boiler and eight rads’. They want to know what rads, whether they will be getting an attractive towel warming radiator in the bathroom and whether they can have an attractive vertical radiator in the hallway that everyone sees as they come through the front door. Perhaps a designer radiator in the kitchen by the breakfast bar, so anyone stopping over for something to eat sees an attractive
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a favourite within the commercial market. The new heavy duty version offers the same slim, flat fronted good looks and exceptional performance as the standard Planar, but the heavy duty version is supplied with a one-section 2mm thick integrated steel fascia with side panels and top grille, designed to survive in a busy commercial area.
Added protection
The Softline Compact, an attractive but subtle addition
radiator on the wall between the kitchen cabinets and the back door. People are getting more choosey and they want a say in the way their home will look.
Opportunity to upsell Perhaps most importantly, installers are realising that they have a profit opportunity here. By recommending decorative radiators, they will be seeing a higher profit margin on the radiators they supply and will end up with happy customers who get stunning looking radiators rather than standard ones. The outcome is a better return on the job, with a standard mark up on a more expensively priced design of radiator. Manufacturers have responded to the specific requirements of homeowners and installers to offer a wide range of radiators for almost every possible opportunity there is in residential and commercial properties. As well as catering for different tastes, they cater for different special needs – for example we offer the largest range of low surface temperature radiators, designed to protect old and vulnerable people. LST radiators ensure that the surface temperature of the casing that is supplied to fit around the radiator itself never exceeds the safe-to-touch temperature of 43ºC. Our casings are built such that they cover all hot surfaces including the pipework so there is no chance of anyone getting a dry burn from falling against or slumping onto one of these radiators. Amongst a number of other special radiators available on the market is the Planar HD, a flat fronted radiator designed for heavy duty commercial applications such as industrial buildings, hospitals and the like where rooms and corridors are used by trolleys, wheelchairs or other small vehicles. These environments require a more robust heating product to withstand potential higher impact situations. Our standard Planar design radiator has rapidly become
Our latest special requirement radiator is the Compact XE which comes in a wide range of sizes, with an added zinc plate finish. They are a high performance and good-looking option for any application. The zinc plating makes these radiators ideal for use in humid or damp air environments – in bathrooms, showers and wet rooms or commercial applications where moisture is ever-present. The additional plating will provide protection and help the radiators to retain their appearance and prevent corrosion, without compromising the heat output. These are very much changing times and radiator manufacturers have responded by offering a wider range of designs and extended options to meet the homeowner’s and installer’s preferences. And with wider availability and broader knowledge of the options available, it’s inevitable that we see the designer and decorative radiators increasingly being installed across the UK. The requirement is for a non-standard radiator that very specifically meets the demands of the place it’s being installed in. So radiators are as popular as ever in this country – but customers care far more about how they look. Just as well most of our radiators – as well as coming in white – are also Vertical radiators fit neatly available in up to 36 different in narrow spaces and come in eye-catching designs colours! www.stelrad.com
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32 R RADIATORS ADIA ATORS & Towel Towel Warmers Warm mers Curves C urves count count in in ccontemporary ontemporary rrad ad
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C ur ves are are the the distinguishdisting uishCurves iing ng characteristic characteristic of of Vogue’s Vogue’s C urvee T owel W armer. T his Curvee Towel Warmer. This m odel d oes a way w ith h ard, model does away with hard, sstraight t raight lines lines to to provide prov ide a c ontemporar y h eat ing d econtemporary heating dessign. ig n. A vailable a se it her 15 Available as either o 0c urved c ross-bars, tthey hey orr 2 20 curved cross-bars, a re constructed const r ucted from from m ild are mild ssteel teel and and pr oject 1 oj 6 0 mm project 160mm ffrom rom tthe he w all a he d e ep wall att tthe deepe st p oint. T hey pr oduce u p est point. They produce up tto o5 78W o eat a nd c ome 578W off h heat and come w it h a 15 year y ea r m anufacwith manufactturer’s urer’s g uarantee. guarantee. PHAM P H A M NEWS NEWS ENQUIRY ENQUIRY No. No.
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W orks w ith P V Works with PV Forgotten F orgotte t ns spaces paces e With tthe With he a aim im o off m making ak king tthe he m most ost o off a sm small all sspace, pace, Z Zehnder ehnder h has as designed d esigned a sspecial pecial rrange ange o off ttowel owel w warmers armers m made ade sspecifically pecifically ffor or p placement lacement u under nder b bathroom athroom w windows. indows. T There here a are re fi five ve sstocked tocked models models in in various var ious heights heights and and widths widths available available white, polished textured iin nw hite, p olished sstainless tainless steel steel and and coloured coloured te extured finishes: fi nishes: V Volcanic, olcanic, B Beige eige Q Quartz uartz a and nd B Brown rown Quartz. Quartz. www.zehnder.co.uk www .zehnder.co.uk
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E Electric lectr ic h heating eating c combines ombines with with artistic artistic expression expr p ession in in L Livingstone’s ivingstone’s rrange ange o off W Warmstone armstone T Textured extured R Radiators. adiators. F Fully ully compatible c ompatible with with photovoltaic photovoltaic ssolar olar panels, panels, the the Livingstone Livingstone rrange ange o off rradiators adiators iis sd designed esig ned sspecifically pecifically tto ob be eu used sed w with ith rrenewable enewable e nerg y ssources. ources. energy All A ll the the designer designerr electric electric radiators radiators in in the the Livingstone Livingstone Heating Heating rrange ange iinclude nclude a an na accurate ccurate smart smart PV PV energy energ y manager manager that that m onitors iin-house n-house u sage a nd P Vp ower p roduction tto od ivert monitors usage and PV power production divert all power a ll the the available available p ower to to the the electric electric radiators. radiattors. Made Made from from rreconstituted econstituted m marble, arble, tthese hese rradiators adiattors d deliver eliver rradiant adiant h heat eatt a and nd come c ome iin nac choice hoice o off 2 24 4n natural atural sstone tone c colours olours a and nd ttextures. extures. livingstoneheating.co.uk li vingstoneheating.co.uk
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PRODUCTS in Action 33 Convection heaven at St Nicholas’
Elegant drains Drains from Dallmer have been specified for the ensuite shower rooms in a complex of luxury new-build apartments in London’s Westminster. The contractor on the job, ARJ Construction, installed a range of different sized shower channels manufactured by Dallmer, the CeraLine W Duo. They complement the marble and white masonry in the ultra-modern interior and are able to cope with the high water volumes from the deluge shower heads.
ARJ was able to fit the ideal sized channel for each room, these spanning lengths from 700 to 1600mm, all with a standard cover in stainless steel. Conforming to DIN EN 1253, the CeraLine W Duo linear drainage system is installed at the wall junction, with two drain bodies to choose from: outlet DN 50 horizontal and a ball-joint adjustable from 0 – 15 degrees. PHAM NEWS ENQUIRY No.
Seven of Smith’s Caspian UV fan convectors have transformed the heating system of St Nicholas’ Church in Blundellsands, Merseyside. The contractor, Colin Wakefield from Wakefield and Wilson, selected Smith’s Caspians because a modern, flexible heating solution was needed to suit the requirements of the church. He specified four units for
the large hall, two for the small hall and one to be installed in the reception
Low profile UFH suits conversion
Catering success Infinity continuous flow water heaters from Rinnai have been used to supply hot water for the catering outlets at a BBC Countryfile event on the grounds of Blenheim Palace. Prestek Services in Derbyshire were called on to provide the solution and MD John Webster commented on the fleet of hot water units that he can roll out whenever needed: “I have six Rinnai units running on LPG gas which are configured on to a T-stand linked to the cold water supply and then linked to a sink in the wash-up area. All went well with no complaints from the caterers. I have used Rinnai hot water heating units for some time and believe they are the only ones suitable for this kind of work.” www.rinnaiuk.com
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A low profile underfloor heating solution from Omnie has been specified for the conversion of a former office property into half a dozen high specification apartments in Tooting, London. Installation work was carried out by Locksbury Services Ltd. Locksbury installed the 35mm deep FoilBoard panels across the building’s existing sub-floors: the lightweight boards were easily cut to fit the bay windows and the rest of the rooms’ layouts. Then some 400m of 16mm diameter heating pipes
were pressed into the multidirectional channel designs. This simplified the onsite installation by eliminating the need of assemble loop and straight panels, prior to being connected back to the Omnie manifolds, which distribute the flow from the home’s boiler. While the slightly more complex Flat 3 required a sixport manifold, the rest of the dwellings feature five-port versions supplying primary water at 55ºC to the different zones. PHAM NEWS ENQUIRY No.
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area. The new heating system enabled each room to be heated separately.
The temperature of each Caspian can be adjusted to suit the varying heat output requirements so that during the colder months the temperature can be increased on each unit to ensure that the whole space is heated effectively. This provides the church with a much more efficient and cost-effective solution.
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Alpha Heating Innovation’s high efficiency InTec 30GS boilers have recently been utilised on a Southern Households Ltd development of three to four bed houses on the Isle of Wight, providing a cost effective means of reaching the Domestic Emissions Rate (DER). The Alpha InTec 30GS is a wall mounted high efficiency condensing combination boiler with an in-built passive flue gas heat recovery device – Alpha’s GasSaver technology. The GS1 GasSaver is a recognised additional feature in SAP, which improves the DER rating on the overall building efficiency by approximately 6%. As such, it was an ideal solution for Southern Households. Watertight Plumbing Solutions therefore recommended the high efficiency boilers from Alpha. Watertight’s Simon Long says: “One of the biggest challenges we faced, aside from efficiency, was physical space for the boiler. I chose Alpha for the project, because the Intec 30GS suited the needs of the job perfectly with an all-in-one package providing high efficiency and maximising room capacity. It was also really simple to fit, which helped to cut down on installation time.” www.alpha-innovation.co.uk
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Homes are under control
Station efficiency Gas burners supplied by EOGB Energy Products have been used at Ashford International Railway Station in Kent. The building facilities firm Apex PMI Ltd contracted boiler manufacturer Remeha to implement a highly efficient heating solution at the station. Three Remeha P420-8 sectional boilers have now been installed, each powered by Baltur TBG 45PN gas burners, resulting in a total output capability of 3MW. By upgrading the existing heating system to boilers powered by EOGB/Baltur burners, the station now benefits from dramatically increased performance and reliability. The new units also produce much lower CO2 and NOx emissions and reduced fuel consumption. Martin Cooke, Technical Manager at EOGB, says: “The new heating system at Ashford International will improve reliability and reduce associated maintenance costs whilst significantly lowering the amount of energy used, which is a priority with sustainability at the top of the agenda.” www.eogb.co.uk
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Intelligent heating controls from Danfoss have been specified for a new residential development on the Blenheim Palace Estate in Oxfordshire. The electronic controls have been selected to suit individual property specifications and provide residents with greater control of room temperature and energy use. As well as increased comfort and fuel economy for end users, Danfoss heating controls fully comply with Part L Building Regulations,
particularly in terms of zoning and timed control of central heating systems in new dwellings.
Lactodorum Contracts Ltd of Towcester is installing the Danfoss heating controls as part of high efficiency heating systems, from ‘A’ rated combi boilers to UFH. Director Steve Brown says: “As a loyal Danfoss customer I have no hesitation in recommending their heating controls to major clients like Blenheim Estate Contractors. Danfoss products are hassle-free and the company’s helpful team goes the extra mile when it comes to service and support.”
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Heated floors enhance Grade I school A specially tailored Myson Floortec UFH system has been installed at historic Battle Abbey School in East Sussex, providing a new heating solution for study areas and teaching rooms. Specially adapted for the historic setting by Myson, the system comprises aluminium diffuser plates mounted on a wooden batten grid, Myson PEXCellent 5 pipe, Myson Touch Thermostats, and four manifolds installed over all three floors of the Grade 1 listed building. Myson’s Michelle Taylor comments:
“This installation posed a very particular set of difficulties. Due to its Grade 1 listed status, our options were very limited. The heating system needed to leave the floors, walls and beams undisturbed, but our design team provided a perfect solution and designed a bespoke batten and plated system that follows the contours of the floors, some sections of which have up to a 30º slope. Both the installer, P J Clifford, and the school are delighted with the results.” ENQUIRY No. www.myson.co.uk 121
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HEAT Pumps 35
Further incentives to generate more growth Although the deployment of heat pumps is currently falling short of its potential, there is room for further growth. Mike Nankivell, President of the Heat Pump Association (HPA), provides an update on the UK market and highlights the many factors of influence.
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n the commercial air conditioning sector, reverse cycle heating and cooling heat pump systems dominant the market, particularly airto-air. However, heating only heat pumps, designed essentially for the domestic/residential central heating market, while growing in demand, are only scratching the surface of the sector. In the domestic sector alone there are some 2.5 Mike Nankivell, President of the Heat Pump Association million dwellings off the gas grid, with a deployment level of heat pumps below 10%. One million homes use oil and are therefore exposed to the price volatility of that market. Some of the previous quarter-on-quarter figures have been, to be blunt, not as encouraging as the industry had hoped for. However, according to the latest quarterly figures this trend may have bottomed out, possibly aided by the fact that oil prices appear to be on a steady rise for the foreseeable future and concerns over changes to the Renewable Heating Incentive (RHI) funding have been replaced by announcements of increased tariffs and budgets confirmed until April 2021. This provides added confidence and largely improved financials. Of course, the EU referendum and subsequent change in government departments and ministerial positions caused some anxiety, but as the dust is settling the scene is becoming clearer. Hence there are indications that over the last few months the market for heating-only heat pumps has picked up significantly. The recent report from the Committee on Climate Change – ‘Next steps for UK heat policy’ – makes it very clear that, as far as government policy is concerned, well performing heat pump systems are a key part of government long-term strategy and described them as
‘low regret’ – i.e. it is most likely that a recipient will be pleased with the performance of the heat pump, whether this is to provide better comfort and/or low running costs. The report recognised the financial case is currently weak when compared with natural mains gas but that this could also change if carbon dioxide is ‘costed’ in to the utility tariffs. It points to hybrid heat pumps as a potential transition to the deployment of heat pumps in gas grid areas, although it recognises the capital cost of these types of installation. The hope is for some 200,000 heating-only heat pump installations in the period 2016 to 2020/21 via the RHI scheme. This requires 40,000 installations per year and is certainly aspirational. Other suggested targets for the mass roll-out of heat pumps between 2020- 2050 may not be viewed by all as totally realistic (in the millions!) but it does illustrate a desire to be much less dependant on natural mains gas and suggests the vast potential that still exists for wider deployment of heat pumps as renewable, low carbon alternatives to conventional, combustion based or all-electric central heating systems.
Increased tariffs The new government department in charge of RHI, Business, Energy & Industry Strategy (BEIS), which has replaced DECC, recently finalised its review of the RHI scheme in order to meet policy objectives. This included an increase in the tariffs for air source and ground source heat pumps but added with the imposition of limits on the total quantity of heat energy output that would qualify (which in turn is adjusted by the SPF/SCoP to calculate renewable heat) from the EPC (for domestic non-metered installations). This might reduce the potential high rate of return enjoyed by larger domestic projects, which can benefit from significant economies of scale, although not always, especially if the electricity supply needs to be increased, with all the consequent grid reinforcement costs potentially passed on. Based on the preceding RHI applications, it would appear that nearly 90% of ASHP installations would be better off – some considerably, others marginally – however, only
The environmental benefit of heat pumps increases as the country moves to cleaner methods of generating electricity
60% of GSHPs would be better off due to the very small increase in tariff (however generally GSHPs still provide a better long term return on investment).
Generating emissions As electricity-generating emissions are reducing, the environmental benefit of heat pumps increases proportionally. Hence the attraction to support heat pumps via financial incentives increases, as it also does to meet emissions targets via regulation (e.g. Building Regulations). Of course, this requires regulations to be sufficiently nimble to keep up with reductions in generating emissions, which is questionable looking at the current carbon factors for fuel sources used in SAP and SBEM. Three years ago carbon dioxide intensity ran at circa 450g CO2/kWh, yet SAP and SBEM ran at circa 500-540g CO2/ kWh. But during 2016 the anecdotal average dropped to circa 340g CO2/kWh (depending on generating mix) while SAP remains at 500g CO2/kWh and DEFRA state 410g CO2/ kWh. Confused? For sure, but one way or another we need to get the message across that carbon dioxide emissions can be reduced with heat pump technology, even if we’re not exactly sure what figures to use!
Bonfield review The recent ‘Each Home Counts’ report (also known as the ‘Bonfield review’), offers a potential framework for the responsible increased deployment of heat pumps with proper attention to consumer rights and protection and enforcement of standards in energy efficiency and renewable energy. A proposed multi technology quality mark would help to build customer trust with impartial information and guidance, which would further assist growth in the domestic heat pump market and help to ensure standards are maintained. The HPA welcome these proposals and assisted in their development.
Looking ahead Who can predict accurately? Based on the evidence from the 2015 UK parliamentary elections, the UK 2016 referendum vote on EU membership, and the 2016 US Presidential election, it would seem virtually no-one! In the heat pump world we face similar challenges. Much will depend on the Government’s appetite for change, such as re-aligning carbon generation factors and enshrining low carbon heating in Building Regulations. It also depends on how smoothly future governments can transfer from subsidy to regulation and the impact of the cost of alternative fuel sources and often volatile oil prices. So there is definitely a future for the renewable heating benefits that heat pumps offer. Whether this is double digit growth (10-20%), for which there is real potential, or more organic (<10%). Like the elections, we’ll just have to see what happens. Ground source and air source heat pumps remain a key part of the Government’s strategy to reduce reliance on fossil fuels
www.heatpumps.org.uk
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36 HEAT Pumps
A big boost for the UK market The latest changes to the RHI are likely to provide a boost to the UK heat pump market. Max Halliwell, Product Marketing Manager for Mitsubishi Electric, reviews the background to the scheme and puts the case for heat pumps in both domestic and commercial projects.
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ntroduced in November 2011, the Renewable Heat Incentive (RHI) is helping to contribute to the Government’s long term objective of securing 12% of heating from renewable sources by 2020. The scheme offers regular payments to help cover installation costs, encouraging the installation of renewable energy sources for domestic or commercial properties. The RHI is split into two distinct schemes – domestic and non-domestic. Both schemes cover England, Scotland and Wales but have different tariffs, joining conditions, rules and application processes. The latest changes are good news for those thinking about installing a heat pump – domestic tariffs for new air source heat pumps
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Max Halliwell, Mitsubishi
will be increased to 10.18p/ kWh and ground source heat pumps will be pushed up to 19.86p/kWh, whilst commercial rates will also increase, with air source heat pump rates hitting 2.61p/kWh and ground source rising to 9.09p/kWh. Domestic end users can expect to receive quarterly payments for the first seven years following installation,
whilst commercial payments continue for 20 years. With RHI rates rising once again, there is a major incentive for owners of both domestic and commercial buildings to invest in this renewable technology. Those who join the scheme can generally expect to earn enough from the tariffs to completely cover the installation costs within five to eight years.
Flexible solution Both ground source and air source heat pumps have become increasingly popular in buildings of all shapes and sizes. Whether the setting is a single domestic dwelling or a substantial commercial project, a modern heat pump often represents an attractive alternative to traditional heating systems.
Heat pumps can reduce running costs and CO2 emissions in almost any application – from small flats to large office blocks. Straightforward to install and maintain, they are fully scalable and can work in conjunction with other systems. Some of the latest models, such as those featured in our Ecodan range, are designed to deliver energy efficient heating and hot water throughout the year and incorporate builtin energy monitoring to provide exceptional levels of flexibility and control. Their low operating noise levels and unobtrusive design make them a standout alternative to traditional heating and cooling systems in almost any domestic or commercial scenario.
Other incentives The increase in RHI rates for air source may grab the headlines, but there are a couple of other notable changes to be aware of including an increase in the additional upfront payment for the MMSP (Metering & Monitoring Services Package) from £230 to £805 in the first year. All new heat pump owners applying for support will need some basic monitoring of their heating system, and the increase in the additional payment for MMSP will help cover the cost of any additional meters required. This will also enable homeowners to monitor the performance of their heating system and to better understand their energy use.
In addition, ‘heat demand limits’ will be introduced to the scheme. This will put a cap on the amount of financial support that users can receive for their annual heat use. The limits will be set at 20,000kWh per year for air source heat pumps and 30,000kWh for ground source.
Welcome boost Heat pumps have a vital role to play in helping to reach efficiency targets, and the latest changes will help to boost both the domestic and non-domestic markets. With installation costs offset by increased RHI payments, it’s time to seriously consider the heat pump as an efficient and costeffective heating solution PHAM NEWS ENQUIRY No.
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38 HEAT Pumps
LPG option helps off-grid heating Higher energy prices and environmental legislation are prompting off-grid businesses to reconsider their heating source. Here, Mike Hefford, Remeha Product Application Manager, argues that LPG driven gas absorption heat pumps could be a better solution.
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due to the fall in Sterling, LPG prices have been dentifying energ y-efficient, sustainable heating solutions is rising up falling. All of which makes a GAHP running the agenda for businesses in off-grid on LPG an attractive sustainable option for locations who are under increasing pressure low carbon heating and hot water. to juggle environmental commitments with Carbon benefits profitability. Heating is a critical service in LPG has the lowest carbon footprint of all the a building – and as a large user of energy, it off-grid fuels – around 20% lower than oil, plus offers huge scope for efficiency and carbon LPG heat pumps use their energy resource cutting measures. Replacing any inefficient, extremely sustainably. By using LPG directly polluting heating equipment with highat the point of use, GAHPs can provide 98% of efficiency, renewable heating technologies usable heat energy for off-grid buildings. That’s will dramatically improve building efficiency more than double the usable electrical energy and performance, improving comfort while from electric heat pumps which is around just reducing emissions and operating costs. 45%. And for the building operator, the result But which equipment to choose? When it Mike Hefford, Remeha’s comes to selecting the appropriate solution, Product Application Manager of this impressively high performance is a reduction in carbon emissions of up to 40% high performance and practicality must be the key considerations – especially as electricity prices compared with traditional heating equipment. continue to soar. For the 11.5% of UK buildings located off-grid, NOx factor one renewable technology that could play a crucial role in decarbonising heating is the gas absorption heat pump (GAHP). As attention centres on air quality, there is fresh scrutiny of This high-efficiency heating solution easily meets the low one group of polluting gases in particular – nitrogen oxides, carbon requirements of Part L of Building Regulations. And or NOx. Buildings also typically emit NOx, so ensuring that as it can operate on either natural gas or low carbon LPG, it heating is low NOx helps accelerate an improvement in indoor and outdoor air quality. GAHPs achieve low NOx is perfectly suited for use in off-grid locations. levels by using a condensing heat generator with a premixed How do they work? modulating gas burner. By offering high GUE and low NOx, Gas-driven heat pumps combine the best of heat pump LPG heat pumps tick all boxes for a sustainable route to and gas condensing technology. Like all heat pumps, they reliable, cleaner, greener heating. The benefits don’t stop there. GAHPs can also transfer heat with the aid of a refrigeration cycle. GAHPs significantly improve the BREEAM rating of a building. capture energy from the surrounding air, which converts By using ammonia, a naturally forming chemical, as the to higher temperatures with the aid of an ammonia and refrigerant, this technology gains two credits for zero ozone water refrigeration cycle. By combining this free renewable energy with a highly- depletion potential and zero global warming potential. efficient condensing heat generator, GAHPs can achieve It also qualifies for a third point because of the absence outstanding seasonal gas utilisation efficiencies (GUE) of of hydrofluorocarbons (HFC) refrigerants. Further points up to 165% under ideal conditions. The more realistic GUE come from its status as a low carbon technology and its of 130% still hugely outperforms conventional methods of ability to achieve low NOx levels. heating buildings and delivers payback in around four years. For off-grid businesses, a key advantage of this technology Business benefits is its use of LPG rather than electricity for operation. While How does all this benefit the company? For the building the purchase price for electric and gas-driven heat pumps operator, the higher BREEAM ratings are more likely to is approximately the same, LPG is typically two thirds the generate environments that are more sustainable to operate, price of electricity. As a result, operating costs from LPG- for reduced energy consumption and costs, and a lower driven heat pumps are correspondingly lower. And the gap carbon footprint. It also supports a more sustainable work environment between electricity and LPG prices is only widening. While the economic consultancy Frontier Economics predicts a which is increasingly linked to better employee health and further 5 to 10% increase in power prices in the next year wellbeing. Reliable, low NOx heating from LPG-driven heat
LPG driven gas absorption heat pumps tick boxes for low NOx, efficient use of fuel, and higher BREEAM ratings
Remeha’s Fusion gas absorption heat pump
pumps helps create the comfortable building environment connected with improved employee productivity – which ultimately impacts on the company’s bottom line. Customers, too, increasingly favour organisations that demonstrate green credentials, further boosting profitability. In this way, LPG heat pumps can help a company meet its environmental commitments while continuing to protect its competitiveness.
Year-round reliability A common preconception of heat pumps is that their efficiency level drops off as the temperatures fall. Yet our data shows that GAHPs can and do deliver high efficiencies all year round in a well-designed system. The high performance of LPG heat pumps ensures reliable operation even at low outside temperatures and continuous heating even in defrost operation. For off-grid businesses, the added advantage of choosing this technology is that LPG is both safer and cleaner than oil, with none of the associated contamination or spillage risks. And as LPG heat pumps are sited outdoors along with the LPG storage tanks, they can save valuable indoor space.
Easy installation LPG heat pumps are straightforward to design and install, benefitting the building operator and installer. With flexible design options, they can be installed as a single unit, in cascade arrangement – or as a complete new design in a hybrid system with LPG condensing boilers. They are also equally suited for use in new and existing buildings. LPG heat pumps require only an extremely low electrical running current to operate – just 1.09kW for a single 35kW unit compared to 12.9kW for an equivalent-sized electric heat pump. So with no need to increase the electrical incoming supply, they are a practical retrofit option. Maintenance and servicing is also risk free as the fully sealed ammonia circuit means there’s no need for any contact with the refrigerant. Using LPG heat pumps for low carbon heating and hot water provides numerous benefits for off-grid businesses. This high-performance technology offers a practical solution for reliable heating, plus improved financial and environmental sustainability. Lower running costs, lower carbon footprint and greater comfort – choosing LPG heat pumps could smooth the move to a low carbon future. www.remeha.co.uk
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HEAT Pumps 39
Collaboration is the way forward While the UK heat pumps market remains relatively small compared to other fuel sources, there remains a huge opportunity to deliver projects within off-gas areas. Sean Sowden, Director at Go Geothermal, argues that collaboration is the key to winning customer confidence.
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omes in off-gas areas tend to be large properties that require a robust system and therefore a lot of time is required on both the design and installation. While manufacturers enjoy strong returns on product sales, installers benefit from customers requiring a specific skill-set and expertise to deliver a quality system. A key part of encouraging homeowners to ‘go green’ is by generating strong wordof-mouth that heat pumps are both cost and energy efficient. For consumers, there are usually two sides of the coin to consider: (1) is my heat pump a quality product and will it produce the required energy at low cost? (2) how do I select the right company to install my system correctly?
trust and collaboration. At Go Geothermal our independence allows us to stock and supply a wide range of products.We are firm advocates of a partnership approach with suppliers and customers from the design stage through to install, and commissioning through to maintenance.
Team work Sean Sowden, Go Geothermal
For the first point, customers have plenty of resources available to research when it comes to selecting the right product. However, they may choose to trust an installer or specifier to select the right product for them. This leads us onto the second point, which comes down to a question of
We work very closely with a select number of heat pump manufacturers – brands that we have built up strong relationships with. Too often in our industry, the right product is aligned to the wrong system, or miscommunications lead to problems once a heat pump has already been commissioned. A collaborative approach ensures that at every stage of
the design and installation, the end user can be kept in the loop and can have confidence in the process. One of our heat pump partners is Stiebel Eltron UK. Our relationship with the company has been built up over a number of years and has flourished as we meet more and more installers who share our ethos. They provide customers with a free design service, ongoing help and advice throughout a project – including site visits – and free commissioning for heat pump installations. Their engineers spend time getting to know installation specifications, but also getting to know their customers. In many cases this includes the end-user as well as the installer. Last year we partnered
with Stiebel Eltron to take a party of almost 30 installers to Stiebel’s new £16m Energy Campus in Holzminden, Germany. We spent a week learning about new heating technologies, while getting to engage with our customers. The visit was of course a great showcase for Stiebel Eltron’s products, but it also underlined the company’s commitment to collaboration.
Extra mile As a specialist merchant, we see more than just box numbers. It can take years to get to this level of indepth knowledge of our partners’ products, but this is how we build longterm relationships with customers, and why they are happy to recommend us to others.
We believe it is no longer enough to simply act as a stockist or supplier – you have to go that extra step in customer service. When approached by a customer, we work with partner brands to identify which product is right for their requirements – whether this be a small house boat with virtually no heating required, right through to a commercial warehouse or stately home. With no let-up in interest for ground and air source heat pumps, it is imperative that manufacturers, suppliers and installers work together on improving customer care – only that way will confidence continue to grow in the renewable energy industry. PHAM NEWS ENQUIRY No.
www.gogeothermal.co.uk
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40 HEAT Pumps
Recommending the best solution Although the benefits of air to air heat pump technology remains relatively unknown to UK homeowners, they could play a role in displacing electric storage heaters – so argues Martyn Bridges, Worcester’s Director of Technical Communication and Product Management.
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epending on their age, electric storage heaters can be quite costly to run. The stored heat may have been generated using off-peak electricity, but this heat is likely to be released throughout the day and then could run out or certainly lessen towards the end of the day. By the evening, much of the stored heat has usually been released, just as the household wants to crank up the temperature. It is at this point that other heating systems, such as electric fires or convector heaters running at normal rate electricity, are introduced to supplement the loss of heat, which means more expense is incurred as a result. Storage heaters’ reliance on electricity are such that a kilowatt of energy bought
the case of most renewable technology, air to water heat pumps are struggling in the current market, with ground-source heat pumps having also regressed over the years due to them being very expensive to install. Air to air heat pump sales, however, have remained consistent, creating plenty of scope for growth in this area.
Air to air Martyn Bridges, Worcester
gets a kilowatt back in heat. However, a more efficient way of heating a property, which could increase this ratio by up to five kilowatts of energy for every kilowatt bought, is a heat pump. There are three types of heat pumps on the market: air to water, ground to water and air to air. As in
Many local authorities have really taken to the air to air heat pump as they are the ideal solution to displace inefficient storage heaters that could be 20 or 30 years old. However, for heat pumps to work well, it is essential that they are installed in quite open plan properties to ensure that the warm air can be circulated effectively.
An open plan living design where the kitchen, dining and living area is one room is ideal. Air to air heat pumps comprise of an outdoor and indoor unit, which converts latent energy in the outside air into heat – even on the coldest days. This energy then warms the refrigerant solution within the unit, which is then compressed and turned into hot air, and then dispersed via the indoor unit. An additional benefit for the homeowner is that they can set the heat pump to reach a specific temperature, and once it reaches the desired setting it will turn off. The heat pump will only restart when the temperature in the property drops, which works to maximise efficiency.
Although the air or ground to water heat pump market in the UK declined significantly last year, with a total market below 14,000 pieces, the air to air market has remained fairly consistent. The potential for a heat pump market, of all types, to flourish in the UK remains. However, the biggest issue facing the option of an air or ground source heat pump is that there is every chance that the property will not be insulated well enough to be suited to such an installation.
Hybrid solution Opting for a hybrid heat pump/boiler system is therefore the ideal steppingstone to benefit from air to water heat pump technology used in moderation during the times of year when the
weather is warmer, whilst a boiler can still be used during the colder months. Put simply, hybrid systems work by incorporating an element of renewable technology alongside a gas or oil-fired boiler, providing a simple move towards a greener fuel source. Moving forward, hybrid heat pump technology should be seen as a way to help homeowners save money on rising fuel bills and reduce their carbon emissions. With increased support from manufacturers to help raise awareness of the solutions available, this should be seen as a move in the right direction towards bridging the gap between renewable and traditional heating products. PHAM NEWS ENQUIRY No.
www.worcester-bosch.co.uk
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HEAT Pumps 41 Integrated unit will blend right in Now available from Daikin is the new compact, integrated indoor unit for Althermaâ&#x20AC;&#x2122;s low temperature heat pump range. The all-in-one floor standing indoor unit combines the hot water tank and indoor unit of the Altherma heat pump into a sleek, modern-looking appliance. The unit requires minimal side clearance and no rear clearance, as all water and refrigeration pipework connections are located at the top of the unit. This effectively reduces the installation footprint by 50% to 0.45m2.
Incorporating all hydraulic components â&#x20AC;&#x201C; such as the circulating pump, expansion vessel and back-up heater â&#x20AC;&#x201C;
means installation time is reduced, as only water and refrigerant connections are required. Installers can com-
mission and service the indoor heat pump unit by accessing essential system elements via the front panel. The integrated indoor unit is a new addition to the UK range and complements the existing wall mounted units. Both indoor units are suitable for space heating and hot water production, with the wall mounted unit providing the ability to add a domestic hot water tank or thermal store, offering system design flexibility. PHAM NEWS ENQUIRY No.
www.daikin.co.uk
Viable boiler replacement Using mains gas or LPG, Roburâ&#x20AC;&#x2122;s full range of high temperature air source gas heat pumps is now available to UK installers. Capable of recovering up to half its energy from outside air, with heating outputs from 18-37kW, these systems are said to combine the best features of both a conventional gas boiler and an air source heat pump. Installed externally, and offering fuel savings of at least 38%, the products are
designed to offer a viable boiler replacement with the higher water temperatures that larger or older properties require, without the need to replace radiators. The heat pumps connect directly into the heating main and, with fewer moving parts, they are claimed to operate with exceptionally low noise levels and maintenance costs. www.roburheatpumps.co.uk
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More efďŹ ciency from the ground The new Evo series from Kensa is claimed to deliver significantly improved efficiencies. The ground source heat pumps have been designed specifically for British properties and are manufactured in Cornwall. Offering a 15% gain in efficiency in order to minimise running costs and maximise income via the Renewable Heat Incentive, the Kensa Evo is available in 7, 9, 13 and 15kW single phase models. The ERP A++ rated Evo delivers heating and hot water efficiencies of SCOPs to 4.2 at 35°C, along with significantly reduced noise outputs. The units are packaged in a contemporary c ont ou r e d g u n met a l and gloss-white finish, punctuated by a custom built control panel. Designed for larger new builds and renovation projects, the Evo will supplement Kensaâ&#x20AC;&#x2122;s
Shoebox 3 and 6kW models which are suited for smaller new builds. MD Simon Lomax says: â&#x20AC;&#x153;The Kensa Evo represents a significant step forward and is a testimony to the ingenuity of an engineering team which focuses exclusively on ground source heat pumps.â&#x20AC;? PHAM NEWS ENQUIRY No.
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Setting new standards in efficiency | The new inverter air | water heat pump has been designed specifically to suit UK climatic conditions. It is equipped with a demand-led inverter compressor and enhanced vapour/ injection which help to provide industry leading performances. â&#x20AC;ş Highly efficient inverter 3.0 technology for an even greater output â&#x20AC;ş Extremely quiet operation â&#x20AC;ş Achieves heating flow temperatures up to 65 °C WPL 15 AS Inverter air | water heat pump
Project Energy â&#x20AC;&#x201C; our House of the Future initiative. With Project Energy, we offer comprehensive and futureproof building services: energy production, energy storage, energy efficiency and energy management. STIEBEL ELTRON UK Ltd | 0151 346 2300 | www.stiebel-eltron.co.uk ENQUIRY
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Inclusive Bathrooms 43
Stylish products can meet the needs of all The changing demographics in the UK make it more important than ever that bathrooms are designed for a broader category of user needs. Lisa Ward, Group Product Manager at Bristan, outlines some of the ways installers can design a bathroom to meet the needs of all users.
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ith an expanding aging population and multi-generational living becoming increasingly the norm, demand for inclusive products is growing. What’s more, our rising life expectancy translates to greater numbers of people with accessibility needs – in 2014 it was estimated that 1.9 million people have three or more longterm conditions, which is expected to rise to 2.9 million by 2018. This means that Lisa Ward, Bristan’s Group A seat can be an attractive addition that provides a place to now more than ever Product Manager shower in seated safety as well as carry out beauty routines it is imperative that inclusively designed products are readily available in order Discrimination Act (DDA) in hotels and public builds, so for homeowners to adapt their living space to reflect the homeowners considering one for the home environment needs of each occupant. Sales of disabled equipment in can be confident that they meet a high level of accessibility the UK have increased by 92.6% over the last 10 years, for all users. which is a clear indication of the growing necessity for Shower seats accessible products. For inclusive sanitaryware in particular, there has long For homes that don’t have the space available for a wetroom, been a culture of indifference when it comes to product another addition that can strike the balance between aesthetics. Whilst bathroom trends change and evolve, style and inclusive design is the shower seat. Whilst shower seats have historically often accessible options are left behind, been associated purely with the needs of with consumers forced to compromise older generations, they are increasingly and choose a clinical style which “Wetrooms are a being installed as leisure items where accommodates their needs, but offers style choice, but they users of all ages can luxuriate, or perform little in the way of attractive design. beauty routines. With this in mind, Fortunately, designers and have accessibility designers have waved goodbye to the manufacturers are beginning to benefits too” clinical white shower seat, and have recognise this, with stylish solutions begun to develop more trend-conscious appearing within the inclusive bathroom options. sector. So, when it comes to advising For example, there are choices ranging from Scandinavian a customer on the best way to meet the needs of various abilities without compromising on overall presentation, style pine benches to textured-tile models, with a selection of both in-built and free standing designs to suit the taste there are several strong recommendations available. of every homeowner.
Wetrooms
In recent years, wetrooms have surged in popularity. The AMA predicts that the wetroom market will expand by over a third by 2019, making it the fastest growing sector of the UK bathroom market. The open-plan, minimalist design of the classic wetroom fits perfectly with the biggest trends of the last few years. Whether it’s an industrial, Nordic, or a cool contemporary look, there is a wetroom for every interior aesthetic. For many, wetrooms are very much a style-choice. However, a major secondary advantage lies in the accessibility benefits, inherent to a level access open space, free of potential trip-hazards. In regards to multigenerational living, wet rooms conform perfectly to the bathroom design criteria set out by The Lifetime Homes Standard, which means they are ideally suited to homes that currently do, or may one day, accommodate older residents with lower levels of mobility. Importantly, wetrooms also comply with the Disability
Modern showers like Bristan’s Joy Care come with an array of features that enable more types of users to operate it with confidence
Institute of Blind People), a charity which offers support for those with sight loss and general age related vision impairments. One such example is the BEAB Care and RNIB endorsed Joy Care from Bristan. This thermostatic shower includes a maximum temperature setting to guard against the risks of hot water scalding. Plus, as a big benefit for installers, Joy Care is easy to fit with multiple water and cable entry points and a unique error code display – meaning a fast, fuss-free fit. It also incorporates a large, easy to move dial for ease of use, raised markings and an audible click when settings are adjusted. Additionally, an illuminated stop/start button, an LED digital setting display and a grey contrasting back box make the unit easier to use for those with impaired sight. Further features include phased shutdown technology to help reduce limescale build-up, significantly prolonging the life of units installed in hard water areas. Although Joy Care was designed with maximum inclusion as a priority, the shower design easily blends into any contemporary bathroom, with a sleek shape and modern flair which is far removed from the drab accessibility products of the past. As the make up of the UK population Future-proof showers “Thermostatic electric evolves and changes, it is imperative that we accommodate every demoIn terms of the shower itself, there are showers provide a several factors to consider for multigraphic, without compromising on the safeguard against ability households, not least catering for level of style applied. With the average fluctuations in water potential visual and aural impairments, household becoming increasingly plus ensuring total safety throughout diverse, it is essential that installers temperature” the showering experience. adopt an all-inclusive approach and The first point of consideration is recommend products that are easy-tothe prevention of sudden temperature change, and use and suitable for users of varying needs, whilst still minimizing the risk of scalding. Thermostatic electric being well-designed and aesthetically appealing. showers, which provide a safeguard against fluctuations Find out more in water temperature, are now widely available. Installers can look for the BEAB Care Mark when For more information on Bristan’s range of showers that recommending a safe shower, as this demonstrates cater to the need of differently abled users, visit the website, compliance with additional safety requirements that or enter the number below on the reader enquiry and take into account the needs of people in care situations, registration card inside this month’s issue. such as the elderly and people with disabilities. Some PHAM NEWS ENQUIRY No. www.bristan.com 132 products are also endorsed by the RNIB (Royal National
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44 Inclusive Bathrooms
Guide to shower room designs When fitting an inclusive showering area, it’s important to identify the relevant design elements and understand how they will benefit the user. Shaun Hunt, Technical Manager at Impey, covers some of the choices available when creating inclusive bathrooms for domestic users.
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he increasing level of care in the community has resulted in elderly and disabled residents staying in their own homes for longer, which means that the need for home adaptations is rising. As such, installers who work with Local Authorities and home improvement agencies may be involved with more bathroom adaptations this year. A recent report states: ‘In Shaun Hunt, Technical Manager recognition of the rising at Impey need for adaptations, central government funding for the Disabled Facilities Grant (DFG) has been increased considerably. In 2016/17 it rose by 79% from £220 million to £394 million and it is projected to increase to over £500 million by 2019/20.’ In addition, those who don’t meet criteria to receive a DFG are often privately funding their own adaptations and installing an inclusive shower room in order to maintain a comfortable standard of living within their own homes and prepare for their future needs.
Accessible bathrooms can include half-height carer doors and floor-to-ceiling screens to minimise splashes outside the area
The design and style of a modern inclusive shower room can vary greatly to cater for the needs of a variety of users, including those with diverse levels of mobility. Some heavyneed inclusive adaptations are installed to address the specific requirements of a particular user who is elderly or disabled, and can appear somewhat institutional in style. Increasingly, bathroom installations and refurbishments are considered with the idea of future-proofing in mind – incorporating an element of flexibility into the design, but keeping the outward appearance modern. In the case of a DFG adaptation, you may be installing products specified by an occupational therapist or Technical Officer. With a self-funded adaptation, the customer will need your installation expertise to help decide upon a best-fit solution for their property and needs.
The best type of floor former for a wetroom is determined by the location of the installation. For installation onto a concrete floor opt for a screed template, which offers a quick and easy way to create a drainage gradient for new-pour solid floors. If you choose a model incorporating an easy-to-use click-together matrix template, like our AquaGrade (pictured below), installation time can be reduced by up to 50%. For use in upper floors or attic conversions, a prefabricated floor former is lightweight but also offers strength and rigidity. Opting for a model with a built-in drainage gradient and rotating drain plate will mean it’s easy to avoid joists or existing pipework. Our EasyFit Dec can accommodate wheelchair users and carers and withstand a weight of up to 47 stones (300kg), without the necessity for underboarding, saving you time and money. The success of a wetroom hinges not only on the accurate installation of the floor former, but also on ensuring that the floor is level throughout the room. It’s crucially important because uneven flooring in a wetroom can lead to pooling and/or drainage issues.
Level access
Bath removal
Because a wetroom can be installed anywhere within a property (not just on a ground floor), it enables a highly effective use of space, which can be beneficial in smaller properties.
Removal of a bath frees up floor space and offers greater ease of access to an elderly or disabled user. Low level shower trays ensure that users with limited mobility can enter and exit a showering area safely and comfortably. In situations where installation of a wetroom in not possible, users with reduced mobility and disabled users in wheelchairs can opt for an ultra slim shower tray. With a step height of only 24mm, our Mantis is the lowest tray available on the market and comes in seven sizes, including two bath replacement sizes. The small step height also means it can be accessed by a wheelchair user, with no ramps. Quick to install, Mantis can be fitted above or below ground to suit each user specific location and is supplied with a tile upstand and compatible gravity drainage. With a flow rate of 11 litres per minute, it can easily be cut down to fit a wall-to-wall space where a bath was previously installed.
Flexible design
Shower tray slip resistance When selecting a tray for an inclusive shower area, consider slip resistance. Although no shower tray can be classed as 100% slip-resistant, they can be measured and classified according to the level of slip resistance they offer, using a measurement called DIN Rating. The use of DIN 51097 can be helpful when selecting shower trays for the elderly or less able, as it recreates the showering environment using barefoot conditions and soapy water as a contaminant. Results are given in a sliding scale from A (most slippery), B and C (least slippery). The DIN Rating offers the closest test to a true showering environment and can act as a useful guide to which shower trays are safest in varying situations. To ensure user safety, the Impey Mantis tray benefits from the incorporation of a slip resistant satin tread pattern that achieves a DIN 51097 Class ‘B’ on slip resistance.
Shower screens Some installations require a glass screen to minimise splash to other parts of the bathroom. From luxury fullheight glass screens to free-standing half-height options, a
variety of shower doors and screens are available which are compatible with both shower tray and wetroom installations and can offer varying degrees of support for less-mobile users and their carers. If a glass screen is going to be used, choose thick, toughened safety glass. Screens which include a floor to ceiling support pole can offer added user stability. Impey’s Supreme glass shower panels are contemporary and attractive, providing practical support and ease of entry, compatible for use in a wetroom or with a shower tray.
Half height Also compatible with both wetroom or shower tray installations, half-height shower doors offer considerable benefits for users and carers. They’re a safe and functional option ensuring that carers can communicate with and assist the showerer, whilst simultaneously staying dry. Half-height shower doors allow maximum space to enter the shower area – ideal for assisted showering or wheelchair users – and are compatible with rails and shower curtains to allow increased privacy when needed. We have recently launched the innovative Elevate half-height shower door – which lifts clear of the floor when opening and closing, ensuring ease of use for care professionals and users.
Support rails Most inclusive adaptations will require a combination of vertical, angled and horizontal support rails to offer maximum safety and security. From attractive polished stainless steel support rails, ideal for a design-conscious homeowner, to a sturdy MaxiGrip Plus option which can support up to 150KG and has adjustable angles for ease of use – the kind of rail chosen will vary depending on the needs of the user. Position support rails correctly to ensure maximum user safety and support. This can often vary depending on individual needs, so it’s important to consult with the user, take note of manufacturer’s instructions and consult the Disabled Living Foundation (DLF) website if further advice is needed. www.impeyshowers.com/phamtraining
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Inclusive Bathrooms
Understanding individual needs With one in five people in the UK with a disability and requiring a home that accommodates their specific needs, it’s important for installers to understand the basics of inclusive design, especially in the bathroom. James Dadd, Marketing Director at AKW, explains more.
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esearch shows that the majority of homes in England, 84% to be exact, do not allow someone using a wheelchair to get through the door without difficulty. Considering that 6.5 million households in the UK include one or more people with a long term limiting illness or disability and, more specifically, some 726,000 households include at least one person who James Dadd, Marketing uses a wheelchair, it is clear Director at AKW that a lot of work needs to be done to remedy this widespread issue. Once inside the property the problem persists, as about 15% of all households containing one or more disabled person feel their current home is not suitable and require adaptations. The most common adaptations needed are in the bathroom, which perhaps is unsurprising as it is one of the most frequented rooms in a home as well as being the one in which maximum independence and privacy are necessary. As a result, it is essential that installers have a basic understanding of suitable home adaptations for disabled residents in order to resolve this obstacle to the most basic living needs. The first thing a contractor must look at is simply whether someone using a mobility aid, such as a frame or a wheelchair, can get through the door and still have full access to every area in the bathroom. If the door is a problem there are a few options for overcoming this by either rehanging it internally, opting for a sliding or concertina door or widening the doorway. The fittings in the bathroom will also require considerable attention. The WC, for instance, needs to have enough space around it to accommodate a wheelchair or other mobility aid. It may also require a plinth to raise the height of the pan to ensure it is easy for the user to get on and off, and the soil pipe might have to be repositioned if it causes an obstruction.
Wetroom formers make it easy to install a level access bathroom
Most bathrooms can easily be adapted for less able residents
Equally, the basin might have to be moved to accommodate a shower in a more appropriate position, but it must still allow for gravity drainage. Sometimes a smaller basin is needed to make sure there is enough room for easy manoeuvring between fittings, and a wall-mounted basin – as opposed to a traditional vanity unit – might be a better option.
are critical to ensure they can be reached from a seated position and suit the dexterity of the user – would push button controls or a lever work better, for instance? The type of screen installed can also play a key part in making sure the shower is accessible and those that open out fully can optimise the area to give enough room for access and turning space, while not obstructing other bathroom fittings. Meanwhile, a seat fitted on the wall can often give an improved showering position, and grab rails provide extra support to increase safety and confidence.
Level access The design of the shower area itself is particularly important not only for accessibility and comfort, but also for safety. A conventional shower cubicle can be impossible for a wheelchair user to enter, and the potential trip hazard from a raised unit makes them unsuitable in many cases. A level access wetroom achieves a safe outcome that is also aesthetically pleasing for all residents in the home, regardless of their ability. A watertight wetroom is also easy to install as they can be created using high quality wetroom formers, such as those from AKW. They are also designed to withstand heavy-duty use and are high load bearing, making them ideal for wheelchairs. In addition, the position of the shower unit and controls
Easy connection to digital waste pumps A number of models in Redring’s Selectronic Premier care shower range have been updated to include a new digital waste pump connection feature which enables the new units to be connected with the leading digital waste pump brands, as well as analogue waste pumps. The Selectronic Premier WP models, available as a 8.5 or 9.5kW variant, have also achieved the highest ‘A’ class energy efficiency rating in line with the ErP directive. The inclusion of smart data logger technology means that
showering patterns can be tracked at all times to save energy and monitor usage, and a fault-finder system allows problems to be easily diagnosed and solved. The thermostatic shower comes with a five-year warranty and also features large one-touch buttons for easy control, and audio feedback to ensure that changes are clearly communicated to the user. Nick Mawby, Water Heating Category Manager, says: “At Redring we understand that flexibility is everything. The new Redring Selectronic Premier WP models guarantee
Independence The finer details and dimensions should be determined on a site-by-site basis during a specification visit and it is vital to speak to the users in the home to identify and support their individual needs. By looking beyond traditional bathroom design and considering some of the factors mentioned in this article, installers can provide bathrooms that give people with a disability a level of independence they perhaps had not previously been able to enjoy, making their home a happy and comfortable place and, above all, enhancing their quality of life. PHAM NEWS ENQUIRY No. www.akw-ltd.co.uk 134
Bath is more accessible
this, allowing almost all digital and analogue pumps to connect when the WP is installed within a level access shower.” PHAM NEWS ENQUIRY No.
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The Concept Freedom accessible bathroom range from Ideal Standard has been enhanced with the addition of a multi-functional bath suitable for the whole family. It has been designed to make bathing anxiety-free for users with mobility issues, while still delivering the look and feel of a ‘regular’ bathtub. The bath features an extra wide reinforced ledge to give users stability and control when getting in and out. The ledge doubles as a seat for a carer. At just 460mm in height, the bath is 80mm lower than standard models. There is also an inside step ledge that provides mobility aid so users can push
themselves up using their feet and grab the support rail to stand up. A gel headrest provides full support for the head and neck, providing a comfortable yet firm support when bathing. Chrome support rails help users to manoeuvre in and out of the bath. It has a minimalistic design that will
look sleek in any bathroom. The Concept Freedom range of bathroom products includes a collection of ceramics, brassware and showers that are elegant while also functional in meeting a range of access needs. PHAM NEWS ENQUIRY No.
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Why it’s important to plan for the future In a society where people are living longer, it’s inevitable that our buildings will need to adapt accordingly. Richard Redfern, Category Director at Plumb Center, discusses how installers can help to ensure that their customers’ bathrooms are designed with the future in mind.
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atest statistics show that life expectancy is growing by five hours a day – therefore, every day people are banking five hours to use in the future so it’s important we make them worthwhile. One of the key things that people want to ensure is that they retain their independence for as long as possible. This means a lot of people want to stay in their own homes and so will be looking to re-design their bathrooms to be able to Richard Redfern, Category accommodate this – if they Director at Plumb Center are unable to do this then they are more likely to go into a care home. Where there’s longer life expectancies, there’s also an increasing population. Last year the average number of babies born every day in the UK was 2245 – compared to 1631 deaths per day. According to the UK’s Population Clock, this year the number of people in our country will go up by an average of 1117 people a day – that is enough to fill the average school. With all this in mind, multigenerational homes are becoming even more common and it’s a concept that’s really expected to take off over the next decade. Adult children are staying at home longer due to economic pressures, and grandparents are moving in to retain a level of independence – not forgetting the NHS’s drive to keep people in their homes for longer. So this means that bathroom manufacturers are having to up their game to ensure their ranges are all-encompassing.
It isn’t just the functionality that people want, but also the style – they have to be happy to have it in their bathroom. Historically, assisted living bathrooms have been associated with clinical designs and restricted options – for example, of 20 toilet pan designs, only one may have been suitable for ageing consumers. But that’s no longer the case. Bathroom designers are now aiming to offer all-encompassing designs that tick all of the functionality and style boxes. Below are examples of some of the design innovations that are allowing people to get the most out of their bathrooms.
Easy access Manufacturers are now including safety features in showers that are concealed by stylish designs. For example Triton’s Elina built-in TMV3 mixer shower and grab includes a dual purpose grab riser rail that is able to withstand up to 150kg support load but still looks like an everyday shower. And other grab rail companies are also starting to produce products that will fit into a regular bathroom without standing out as a grab rail, for example it may be used as a towel rail and a grab bar. There are also a number of wetroom options on the market that are intended to combine functionality with style; this provides an easy access showering option. Impey has a range of modern seating for showers that are designed in colourful options and do away with the traditional cushioned variety of shower seating. Of course, getting in and out of a bath isn’t as easy as the shower, so manufacturers are designing reinforced baths with seating ledges and lower heights. These are a popular choice for people with mobility challenges and offer complete stability when getting in and out of the bath.
Thinking ahead Enough with the stats – the fact of the matter is that the industry and its customers need to be thinking ahead to ensure that our homes are future-proofed. Most people will also be hoping to avoid any additional expenses later down the line. Installers are uniquely embedded in the social fabric of the communities they serve and therefore have a responsibility to help their aging customers access products they need and want. So what needs to be considered and what solutions are available? The term ‘ageing’ is open to interpretation – for example 60 is no longer ‘old age’ for most people – but naturally they should have an eye on the future and changing environments. It’s important that installers take it upon themselves to discuss the future of a bathroom and offer their customers a range of products that provide longevity. For example, you may have to deal with a couple in their forties who anticipate possibly having to accommodate an elderly parent in the not-too-distant future. Being able to provide a solution that is both desirable for the customer and fulfils the needs of the wider family will set you apart from your competitors. So what are manufacturers doing to provide enough choice in this area for the coming years? When it comes to assisted living the following things should all be high on the agenda: reliable and controllable water temperature, easy to use taps and accessories, baths and showers that are easy to get in and out of.
There’s no reason why a functional and easy-to-use bathroom should have to compromise on style
There are now a variety of raised height toilet pans that are not visibly created for the less able. One brand doing this particularly well is Ideal Standard via its Concept Freedom range. It has been designed by an award-winning designer and his team who also design the company’s standard Concept Range, which means the products can be easily mixed and matched depending on the customer’s evolving needs.
Safe temperatures TMVs (thermostatic mixing valves) are a simple and hidden safety measure that families can incorporate into their bathrooms. The controlled system mixes cold and hot water, so if the cold water was to stop then the hot water wouldn’t carry on, meaning someone having a shower wouldn’t scald themselves. This is particularly attractive for children and the elderly. When it comes to taps there are now a number of solutions that are designed for the taps to be easier to turn on and off. And nowadays, a lot of taps are thermostatic – they’re already suitable for everyone in the family. Even if most of the measures listed above aren’t relevant at the point of specification, it’s sensible to design a bathroom with the space to add these features on as part of an upgrade later down the line.
Positive outlook The way the installer describes these solutions is imperative. People can be put off buying something because of the stigma attached to something being labelled for an older person. The sales conversation doesn’t need to be awkward, as the message is that these products are better because they look nice and provide longevity. Essentially installers need to realise the spending power that the older generation has – you can make a sustainable business out of it while giving them the products that they want and need. We’re talking about a generation that relies heavily on word of mouth, so if you’re able to use all of the above to provide someone with the ideal solution, nine times out of ten they will recommend you to a friend.
Find out more For more information on inclusive bathrooms, contact your local Plumb Center Bathroom Showroom: www.plumbcenter. co.uk/info/bathroom-showrooms Triton’s Elina mixer shower includes a dual purpose grab riser rail
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INCLUSIVE Bathrooms 49 Designing for the future As bathrooms have a long service life, Duravit believes it’s important to design them with future requirements in mind. The company aims to supply products that mean the comfortable bathroom of today can meet the needs of elderly users tomorrow. One of Duravit’s solutions is the Vero washbasin that is easily accessible from the front. Just 165mm high, the basin is comfortable to use
when seated and, available in widths of 50, 60, 70 or 80cm, is designed not to take up too much space. For those with slightly reduced mobility who find it difficult to use the toilet, the SensoWash C and SensoWash Slim shower-toilets feature a stainless steel spray arm with three shower types which performs the function of a bidet. Operation is easy via remote control.
The Starck 3 wall-mounted WC offers a 5cm higher seated position, making it easier for the user to stand up again after using the toilet. Sufficient room for manoeuvre in front of the toilet ensures safe and comfortable mobility, even if a walking frame or wheelchair is needed at some point in the future. Handles can be added to the sides and fold-out grab bars feature an integrated
Advice on design
toilet paper holder for ease of use. PHAM NEWS ENQUIRY No.
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More solutions for assisted living The Atlas range of ceramics from Lecico Bathrooms now includes a collection of economy comfort-height WC pan packs. These new pan, cistern and seat packs are said to be competitively priced to enable growth of the company’s assisted living products. The three new pan combinations, available in vitreous china, include a close-coupled pan with lever, a close-coupled pan with push button, and a low-level pan option, all at a raised height between 458 and 465mm. The pictured low-level pan is matched with the Senner 43cm wall hung basin with semi pedestal that can be set at any height to suit the user. www.lecico.co.uk
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With the growing need to make homes adaptable so occupiers can remain independent and in their own homes, Clos-o-Mat has published ‘Design Guidance & Considerations for a Domestic Accessible Toilet/Wetroom’. Bathrooms, wetrooms and toilets are all covered in the guide. “Bathrooms are the most common form of home adaptation,” explains Robin Tuffley, Clos-o-Mat Marketing Manager. “There are many considerations, such
as: what height is the toilet and can that be adjusted? What about using colour to help people with visual impairments?” The paper can be downloaded free of charge from the Clos-o-Mat website. It is the latest in a series of guidance documents by the company designed to ensure good specification of accessible toilet provision in domestic and public/ commercial environments. PHAM NEWS ENQUIRY No.
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50 TOOLS & Workwear
Make a real impact with the latest cordless tools With a triple hammer mechanism, brushless motors and advances in battery technology, impact drivers could become the secret weapon in every plumbing and heating engineer’s toolbox. Simon Miller, Marketing Director for Hitachi Power Tools, highlights some of the main features and benefits.
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ith advances in power tool technolog y, such as brushless motors and high powered lithium-ion batteries, the latest impact wrenches are delivering speed and comfort like never before. Impact drivers are different from combi drills in that an impact driver uses both bit rotation and hammer-like blows to quickly drive screws through the toughest woods and materials. Impact drivers typically deliver two to three times more torque than the average drill and protect your Drive home screws without the need for pre-drilled holes wrist. So what does this mean for plumbing and of old mounted pipes, building frames for heating engineers? If you are mounting a baths, fitting kitchens, or just screw driving boiler or flue, unscrewing and getting rid in small, tight spaces, then an impact driver
can save you time driving home screws, without the need for pre-drilled holes. They can be the secret weapon in your toolbox for those screw driving jobs that take a long time and would otherwise be tougher without the combined bit rotation and hammering mechanism that works so effectively.
Triple strike Another advance in power tool technology has resulted in the WH18DBDL2 cordless impact driver from Hitachi Power Tools featuring the first ‘triple hammer’ mechanism. This means the impact driver’s hammering mechanism has three strikers making three impacts per rotation instead of the usual two, further improving user comfort. Using an impact driver to screw or unscrew can save time and its compact nature is useful when working on pipework in tight spaces, behind sanitaryware or in cupboards. The WH18DBDL2 impact driver also has a maximum tightening torque of 207Nm and a four-mode speed selection adding flexibility, making the tool suitable for a variety of jobs from delicate to heavy duty work. Brushless motors also offer many advantages to the user. Traditionally, power tools used brushed motors which inevitably lose power over time, produce sparks and heat, and eventually need replacement parts. This is because the brushes are in constant contact with the commutator during use, making friction unavoidable. Brushless motors suffer virtually none of this energy loss. In fact brushless motors can provide as much as twice the performance of a brushed motor, particularly as there is space to make the copper windings on the outside of the motor larger. By incorporating brushless motor technology and with improved dust proofing, these tools reduce maintenance and increase service life.
Better balance User comfort and safety is always a key feature of any Hitachi Power Tools product, and the WH18DBDL2 is no different. The tool is designed with the centre of gravity positioned at the middle finger of the grip hand, making it well balanced and decreasing user fatigue. It also comes with an electric brake, three mode LED worklight and a soft grip handle. A rear fan swiftly cools the motor and hammer case, and the unique dust-protective cooling windows and plastic coating on some important inner parts means the product conforms to IP56 protection class ratings (dust and water resistance) for electrical equipment. Lithium-ion battery technology is now prevalent in the cordless power tool market thanks to its low memory effect and very slow loss of charge when not in use. However, cheaper battery packs often rely on a simpler ‘dump’ charger with a less rigorous method of monitoring and therefore have to have a built-in margin of safety of up to 20% of charge. This can make them less reliable with shorter run times and possibly dangerous if misused. The best lithium-ion battery packs have telemetry to monitor the temperature, discharge and heat of each individual battery cell, thus protecting the battery cells, the tool and the user more than ever before.
Longer lasting The very latest cordless, brushless motor impact drivers offer flexibility, improve efficiency, increase safety and provide a longer life – driving costs down. Longer warranties, such as our three year extended warranty scheme (available when registered online within four weeks of purchase), save plumbing and heating engineers time, money and hassle and make those everyday jobs just that little bit easier.
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Brushless motors help to improve efficiency levels, reduce maintenance and increase service life
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TOOLS & Workwear 51
No reason to get in a ďŹ x Use of the right fixing and fastening methods can help to speed up productivity and avoid the potential for costly call-backs. Carl Ghinn, MD of Fixmart, discusses the importance of using the right fixing for the right job.
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t is no secret that there is a skills shortage in the plumbing and heating industry. According to the Royal Academy of Engineering, Britain will need more than 1 million additional plumbers and engineers by 2020 in order to make up for the lack of workers. That means 250,000 new apprentices and graduates every year for the next four years. With large numbers of Eastern European workers returning home, partly due to Brexit and the increasingly weak pound, combined with fewer young people choosing plumbing and other manual labour jobs as their career, these targets look unlikely. This means increased pressures on qualified individuals who are increasingly required to support newly qualified, inexperienced and occasionally general construction workers, working as plumbers. As a result, it has never been more important for our customers to get the right product first time, not only to save time on site but also to ensure they and their teams remain compliant. Heating
Carl Ghinn, MD of Fixmart
or ventilation systems which have not been fixed correctly may fall, causing damage and injury, so we work with our customers to consider the location of the installation and the material the system is being installed to, so we can advise on the most appropriate products and methods.
On the wire Many of our customers are now using wire suspension kits for the fast and efficient installation of pipework, ductwork and containment. Virtually any suspension need can now be met using one of the many types of kits available. The various hangers and accessories now available will allow for a wide variety of fixing methods, such as:
r -PPQ à YJOH QFSGFDU GPS looping around purlins, beams, roof trusses and other accessible building features r 4UVE à YJOH GPS TDSFXJOH into an M8 anchor set into concrete ceilings, metal decking and pressed metal brackets, or securing with channel nuts r 3JOH BODIPS GJYJOH designed for use in concrete and other low-strength materials, as the anchor expands when under load r -PPQ BOE DMJQ à YJOH GPS securing into concrete or concrete over metal deck, using a Pulsa P700E nail gun r NN XFEHF à YJOH perfect for fixing into several composite floor deckings r "OHMF CSBDLFU à YJOH ideal for attaching to concrete, steel or wooden surfaces r )PPL à YJOH B TQSJOH latch hook that provides a secure connection but also allows for applications to be easily removed for maintenance r 6OJWFSTBM DMBNQT PGGFS B clamping range without gaps for hanging ductwork or all types of pipework All the end fixings for wire suspension kits have been
designed with simplicity in mind, with the aim of ensuring significant savings in time and labour can be made on installation, as well as improving the visual impact. Each of the different types of wire locks available also allow for height adjustments to be made quickly and easily with the minimum amount of fuss. Of course, we can still advise on where it would be more appropriate to use traditional support methods such as channel and threaded rod.
specialist product knowledge means we are able to help our customers to save time, remain compliant and mitigate risk. As a result, we are more competitive and profitable and are able to operate a sustainable business during these challenging times.
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Ready availability When we visit our plumbing and heating clients on site, the subject of product availability frequently comes up. Our location just off the M25 and the fact that 100% of our core lines are in stock means we are able to guarantee our customers that we have the products they need when they need them. We have been supplying products to the plumbing and heating industry for nearly 40 years and as a result we understand the challenges they face. Our industry and
Practical clothing Driving on with Danish company F. Engel prides itself on designing long lasting workwear. Heading up a wide choice of brands under the Engel banner is the Combat collection, which includes work trousers with hanging tool pockets and the Combat Pilot jacket. The trousers feature several easily accessible pockets, including a Cordura hanging tool pocket either side and thigh pockets with flaps. In addition, there are two flapped back pockets, a reinforced ruler pocket with extra sections, an adjustable hammer strap, and reinforced knee pockets with two knee pad positions. Made from 65% polyester and 35% cotton, the trousers have an extra deep hem so the length can easily be
range expansion
increased if required. All Engel garments are available from the Workwear Trade Centre, Milton Keynes. PHAM NEWS ENQUIRY No.
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The 18V lithium-ion power tool range from Makita has been expanded with tools that deliver improved performance and speed with reduced size and weight. Recent additions include two new versions of the 7 -95 CSVTIMFTT NPUPS drill driver: the Makita body only DDF083Z, a direct drive model, and the DDF484 with a keyless chuck. Both models have two-speed, all-metal drive systems; variable speed trigger; electric brake; FSHPOPNJD TPGU HSJQ -&% KPC light and belt clip. The direct drive model will run up to 1700rpm in high mode and 500rpm in low mode. It will generate 40Nm of tightening torque with 20 settings, plus drill mode, and weighs just 1.3kg
with a compact overall body length of 124mm. The Makita DDF484 will run up to 2000rpm in high mode. It generates 54Nm max torque with 21 settings, plus drill mode, and weighs 1.8kg measuring 172mm from chuck to body back. This model comes complete XJUI UXP "I -J JPO batteries, and a Makpac case. PHAM NEWS ENQUIRY No.
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52 TOOLS & Workwear
These boots are made for working Protecting your feet while you work is important, but is paying a few extra pounds for a quality pair of safety boots worth the investment? John Dabb, Sales and Marketing Director at Hyde, distributor of safety boot brand Base, reviews some of the options.
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hen was the last time you took any notice of the small print on the labelling when purchasing a new pair of safety boots? If we’re honest, most of us do little more than check the boots have toe protection and are comfortable enough to work in before paying our dues and heading for the exit. Price, too, has a huge amount of purchasing power, with a lot of plumbers settling for the cheapest option. Much of this may well be as a result of there being simply too much choice and too many safety standards to plough through, when all we really want to do is pick up a new pair of boots and be on our way. Many of us wouldn’t think twice about paying out a large chunk of our monthly salary on a new pair of trainers or smart shoes for a night out, yet economise on boots we wear for up to 10 hours a day. However, being led by the price tag and settling for the bare minimum in terms of health and safety requirements may not only be a false economy, it can also be damaging to your feet in the long term. So what should plumbers be looking for from their safety boots for the sake of their
It is far better for your feet and your pocket over the long term to invest in a still-affordable S3 boot. For little additional cost, S3 boots, such as the Base Beethoven safety boot, offer a water resistant upper and protection from underneath, in addition to the required toe cap. All-round comfort is key with these S3s though and is often sadly lacking – look for features such as a padded tongue and protection at the back for the Achilles too.
Sole mates Base Beethoven safety boots combine strength with flexibility, ensuring they are lightweight and comfortable to wear
feet? SB is the basic safety standard for footwear and the rating that most of us look out for at point of purchase. SB safety boot protects the toes against a 200-joule impact, which is the minimum legal requirement. All well and good, and at least your toes won’t come a cropper, but this regulation does little to ensure comfort or even allround protection for your feet.
Perhaps the biggest and most important difference between a pair of standard S3 boots and Base S3 boots is in the sole. The majority of S3 boots have thick cleated soles made from polyurethane, which is solid and inflexible and therefore they don’t give when bending. Common thinking may have it that the bigger the cleat, the more robust the boot, similar to a tread on a tyre, but when it comes to safety boots this is untrue. A much more effective rule of thumb is to subject the footwear to a flex test: how well does the boot flex when you
bend the soles? Just remember, the more bendy the better.
Lightly does it In fact, research suggests that based on lightness and flexibility, Base boots can save between 31% and 48% of energy expended in bending the foot in the day and that’s a lot of energy over the lifetime on one pair of safety boots. This is all because of a patented process that aerates the polyurethane used to injection mould soles with thousands of little air bubbles, which make the shoe up to 250g (30%) lighter, resulting in less effort needed to lift and reducing foot fatigue. The air bubbles also help to create a cushioning in the sole, resulting in higher shock absorption than your standard, ‘thickcleated’ SB boot. For just a few pounds more, an S3 safety shoe offers a wealth of protection and comfort that you can’t really put a value on when it comes to looking after your feet. www.brianhyde.co.uk
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More power to your elbow Two new cordless rotary hammer drills from Bosch are claimed to be as powerful as corded tools. The 18 volt tools – the GBH 18V-26 Professional and GBH 18V26 F Professional – are able to generate an impact energy of 2.6 joules – 50% more than the current strongest 18 Volt rotary hammer on the market. Users can choose between the model with fixed chuck and the model with changeable chuck (F). For extra user control, both rotary hammers are equipped with ‘KickBack’ Control. If the rotary hammer turns suddenly or unpredictably on its drill axis, the integrated sensor shuts off the motor in a fraction of a second. This prevents unexpected kickback of the tool and therefore reduces risk of injury. An integrated Electronic Precision Control (EPC) feature provides extra support when drilling into delicate materials such as tiles. If the EPC function is activated, ENQUIRY
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the maximum power of the rotary hammer is limited to 70% with slower run-up. It enables the user to work in impact mode from the very start of their task by omitting one work step. The bit is prevented from slipping off when the user starts to drill, and precise results can be achieved quickly and easily. Both rotary hammers feature efficient vibration damping, and Bosch has also redesigned the shape of the tools for easier handling. The handle is now in line with the
drill axis on both tools and this L shape reduces effort and fatigue. In addition, a damping element uncouples the main handle from the hammer drive, reducing vibrations. Further features of the 18V rotary hammers include an LED light on the housing which illuminates the working area, as well as a powerful 6.0Ah battery. The battery can be charged in just 50 minutes – 30% faster than the previous model. PHAM NEWS ENQUIRY No.
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TOOLS & Workwear 53 Is wearable technology the future? With a history of exploring new techniques to improve its workwear, Snickers Workwear has initiated a project looking into the application of wearable technology. 100 craftsmen across five countries are taking part in a test to see how wearable technology can improve working health and, in the process, change the way workwear is regarded.
Chip in The company has integrated a device in its WorkTrousers that will collect data about the users’ need for proper knee protection or notify them when noise reaches a critical level. The idea is to help monitor and improve performance and wellbeing. Wearable technolog y is already woven into most people’s daily lives
through smartphones, fitness devices, sports clothing and accessories. One of the major features of wearable technology is its ability to connect to the internet, enabling data to be exchanged between a device and a network. Wearables
electronics can also be worn on the body, either as an accessory or as part of material used in clothing. Snickers points to a recent study carried out in Scandinavia that showed more than 50% of the professional craftsmen there are cutting corners at work and don’t use the available health and safety equipment as they should. David Clark, MD of the Hultafors Group UK, says: “Our experience is that craftsmen usually are so focused on getting the job done that personal protection tends to be overlooked.” Because repeated ‘corner cutting’ over the years can create a long-term health problem, Snickers Workwear has been addressing this issue with its patented KneeGuard System.
Helper in spacing, levelling
“The study shows that six out of 10 craftsmen are suffering from pain in their knees,” explains Clark. “So we see that there is definitely room for improving their wellbeing beyond just knee protection – and our Smart Workwear is one way.”
Health check ‘Tracker 1’ is Snickers’ first prototype of wearable technology, a chip fitted to a pair of WorkTrousers enabling the user to monitor work place noise levels, heat conditions and knee impact. “Market-leading technolog y and innovation have long been hallmarks of Snickers Workwear,” adds Clark. “We are well known for our KneeGuard System, 37.5 Fabric Technology and technical functionality, but the integration of ‘smart’ wearable technology into
our clothing shows the extent to which we are looking at working clothes and wellbeing on site in a completely new way.” PHAM NEWS ENQUIRY No.
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Play tunes and Electrical work done safely charge batteries Designed for any tradesperson who needs to work on electrical installations, the range of VDE insulated tools from Knipex includes combination, cr imping, needlenose, and dismantling pliers as well as a wide choice of screwdrivers, knives and cutters. VDE test standards offer protection when working with a voltage up to 1000V AC and 1500V DC. The equipment used for testing insulated tools are regularly examined, certified and monitored by the Association of German Electricians (VDE) to ensure that they comply with all safety standards before approval is granted.
With the new RadioCharger from Hilti, users can charge the full range of the company’s lithiumion batteries while listening to music. When plugged in, the unit acts as a charger for Hilti’s 12, 22 and 36V battery platforms, and when there’s no access to mains, the radio-charger can be powered by a battery. The Raido-Charger comes with Bluetooth and NFC connectivity, as well as an AUX input, allowing users to connect their mobiles or tablets to play or stream their choice of music, while the USB charging port can power up any mobile device. It also features digital, FM and AM stations. Compact and robust in design, the Hilti Radio-
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A partnership between ForgeFix and Broad Fix means customers now have access to a comprehensive selection of shims, wedges and packers. The new products are designed for a wide variety of spacing and levelling requirements – including those encountered when installing doors, windows, countertops and kitchen cabinets. Made from plastic, these tools are completely waterproof and will not shrink, swell or rot, even after prolonged contact with moisture. They can also cope with higher compressive loads compared to similar products made from wood. In addition, a significant percentage of the plastic employed in the products comes from recycled postconsumer waste. PHAM NEWS ENQUIRY No.
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Charger has thermoplastic bumpers to protect the entire unit, with a metal grid to shield the two 20W twoway speakers with excellent sound quality. The design allows for fast and easy cord wrapping once un-plugged from mains power. Agnieszka Gajek, Product Manager for Cordless Tools at Hilti, comments: “The RadioCharger has long been one of the most requested additions to our cordless range, and it will not disappoint. With an impressive 102dB of clear sound and 100% compatibility with all Hilti batteries, customers can really ‘pump up the volume’ and complete their cordless kit.” PHAM NEWS ENQUIRY No.
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54 PRODUCT Spotlight
Filters with flexibility in design System filters can play a big part in maintaining the efficiency of a heating system, but how do you decide which filter is going to work best for you and your customer? Richard Wall, Technical and Product Director at Fernox, argues that design flexibility is the key.
A
s modern boilers have changed, filters have become increasingly important to help maintain a cost effective and efficient heating system. Today, boilers are designed using significantly smaller parts to achieve greater efficiency, which means a greater risk of blockages. If a system is not properly protected and maintained through the correct use of filtration and chemical water treatment, Richard Wall, Technical debris, sludge and lime- Director at Fernox scale can build up within a heating system. This can in turn compromise the durability of the boiler, cancelling out any efficiency gains. As the system becomes blocked, the boiler overworks, using extra energy and increasing fuel costs to heat the home. Radiators with sludge deposits become inefficient, as the heat is not evenly distributed. This can cause a critical failure in the heating system and may result in the need to replace the boiler and other system components. Inevitably, as filtration technology has shifted from recommended use to best practice, more and more manufacturers have entered the market. Increased competition has positive effects on every industry, helping to prevent stagnation and create innovation.
Time saver However, with plenty of choice now available, it can be hard to identify which brand or filter manufacturer offers the most suitable, effective and reliable product. One test that installers may like to adopt when choosing a filter is to ask themselves: ‘Does this filter offer me the flexibility in design and application that I require?’ For example, our Fernox TF1 Omega Filter has been designed to help reduce installation time and to provide ultimate flexibility. Ideally fitted onto the return pipe to the boiler, the filter can be installed horizontally or vertically on 22 and 28mm pipework in both flow directions. It can also be positioned up to a 45° angle and rotated in situ if necessary – making it fast and simple to fit even in confined, tight or awkward spaces.
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Once installed, the filter saves valuable time during maintenance as it can be cleaned in situ, without needing to remove a lid or dismantle the unit, resulting in a messfree, quick process. Additionally, the TF1 Omega Filter is supplied either with nickel-plated valves or an easyto-fit slip socket connection with compression fittings and short pipe cut-out length, depending upon installer preference.
An installer’s view This level of flexibility was something that stood out for Billy Wilgar of multi award-winning heating and plumbing company, AC Wilgar: “The TF1 Omega Filter offers the flexibility and installation choice that installers need today, with isolation valves and slip socket connection as standard product options. It makes fitting and servicing any system simple and hassle-free,” he explains. “No two installations are the same, so being able to fit a metal filter at up to 45° when space around the boiler is tight or difficult to reach is a real advantage. Our engineers have fitted the filter on a number of older, heavily sludged systems and have been able to dose and powerflush through the filter, which has made the whole process convenient and fast. “The design and nickel-plated finish of the TF1 Omega Filter hasn’t gone unnoticed by our customers either – I’ve had homeowners saying how impressive the filter looks. When they realise the TF1 Omega Filter is backed by a 25 year body parts warranty, they are confident they have a made the right decision long term.”
Nickel-plated The TF1 Omega Filter is the first nickel-plated brass filter produced by Fernox for the domestic market. It combines a powerful Neodymium magnet with Hydronic Particle Separation (HPS) technology. This method of collection optimises flow trajectories and enables particles to settle at the bottom of the filter. As such, the TF1 Omega Filter is capable of extracting market-leading levels of system debris, retaining them safely for rapid, easy removal during a standard service or boiler maintenance check. The result is an exemplary level of boiler protection and optimised system efficiency. When used in conjunction with our new Fernox Filter Fluid+ Protector, the filter becomes even more effective. Combining Fernox Protector F1 with an active dispersant, the Fernox Filter Fluid+ Protector detects, lifts and
The TF1 Omega Filter is popular with engineers at AC Wilgar
delivers system debris continuously to an inline system filter. Together, the products will protect the boiler by preventing the formation of further scale, corrosion and sludge within the system. Flexibility in design can speak volumes about the approach of the manufacturer. It demonstrates a high level of knowledge, tradition and experience as well as an understanding of the installer’s day-to-day process. Most importantly, it shows that the company values the input of heating engineers when designing new products.
Find out more For more practical information on installing the Fernox TF1 Omega Filter and the application of chemical water treatments, visit www.fernox.com www.fernox.com
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WHat’s New 55 Space heating and electricity solution Showers have just got a bit smarter A new renewable energy solution available from Go Geothermal provides space heating and electricity generation from one system. By combining powerful PV solar panels with energy storage and warm air heating, the Solar Aerovoltaic system is claimed to save homeowners up to 50% on their heating bill, on top of the energy saving and tariff earning benefits normally associated with solar panels. The Air-Volt Plus panels convert the sun’s rays into electricity in the same way conventional photovoltaic panels do. In addition, air is captured and heated between the panel and a well-insulated backing
controlled remotely. SmartAir is a smartphone, table and web application tool for managing and monitoring the performance of the system. Live data can be captured and displayed for a detailed analysis of the production of heat and electricity as well as the energy consumption of the home.
sheet before being aspirated, filtered and circulated around the home. Key to the system is the new Store-H solar battery (pictured above). Using PCM (Phase Change Materials), heat stored as hot air is blown into the home, effectively charging the battery and providing
heating simultaneously. Thanks to the heating management system, this reserve of hot air can then be used even if the solar panels are no longer receiving energy from the sun (up to five hours after sunset). For added user comfort and efficiency, the AirVolt Plus system can be
Go Geothermal will be demonstrating the system at Ecobuild (stand C202) and, for a limited period, will be offering a FREE Makita DAB Radio with every order. For more details, please call 01388 720228. PHAM NEWS ENQUIRY No.
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Heat interface unit with added extras with the company’s full product range. The new update means the manufacturer can supply four HIU models with flow rates ranging from 14 litres/min to 21 litres/min. Additional accessories can be included with each model, with the highest output unit available with summer by-pass, a differential pressure control valve (DPCV) and a premium glass outer case as standard. The hot water and heating temperature can also be fixed
The latest Heat Interface Unit from Bosch Commercial and Industrial features a series of improved benefits such as an ErP compliant modulating space heating pump and internal system filters on district, central heating and hot water circuits. Designed to provide DHW and space heating to properties that are serviced from district heating or centralised boiler plants, the easy-to-install unit can be supplied with or without a heat meter and is compatible
flow rates, reducing water and energy consumption. The bath shower mixer works with water pressures between 1.0 and 5.0 bar, comes with a 9 litres/min flow regulator, shower rail and 2m hose. It is also TMV2 accredited, making it suitable for use in both the social housing and domestic sectors. Martin Walker, CEO at Methven UK, says: “The UK’s population is living longer than at any other time in history and we want to recognise this by continuing to add to our innovative range of inclusive products. “Whilst it’s of paramount importance to us that all our inclusive products are safe for use by society’s most vulnerable members, we also want them to be
PHAM NEWS ENQUIRY No.
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Water heaters at the cutting edge
Bath shower mixer for all the family A new bath shower mixer designed for use by all members of the family – from young to old – is the latest addition to the Methven range. Featuring new easy-to-operate lever handles and ceramic disc valves, the new Kiri Lever Thermostatic Pillar Mounted Bath Shower Mixer is said to be easy to operate even for those with limited dexterity, whilst a 38°C default safety setting prevents scalding. The new mixer comes complete with the company’s Kiri Satinjet handset. The handset features Methven’s patented Satinjet technology, which collides twin-jets of water to deliver more than 300,000 droplets of water per second for a more luxurious shower experience. The handset also performs at lower
during the commissioning process. A keyless filling link is fitted as standard on all the new HIU models and is connected from the district/ primary side to the heating side so that treated water enters the system. Insulation on the front and rear of the appliance helps to reduce heat loss and minimises system noise compared with noninsulated HIUs.
With the launch of its new ‘smart’ mixer shower, Aqualisa believes it can double the size of the UK digital shower market. The new ‘Q’ shower offers a number of innovative user benefits, including a proximity sensor that reduces flow to save water, activates the power-on mode and even greets the user with a friendly ‘hello’. Another first is the touch on/off switch, which is said to be based on new technology for a wet environment. Q offers a personalised showering experience, allowing users to select the shower to suit their mood and lifestyle with pre-set and personalised shower ‘experiences’. A high resolution, full colour display screen provides visual feedback, protected by thermally and chemically resistant glass. The movement of the shower’s lever, used to navigate menus and profiles, is controlled by magnets to give a feel of seamless motion. All the touch points are metal or glass for a premium look and feel. The new shower also benefits from Aqualisa’s ‘Quartz’ smart technology, which checks the water temperature 100 times a second. “One day consumers will expect all mixer showers to be like this,” says CEO David Hollander. “We believe there is a global trend to personalise every element of the home environment, and having the technology we wanted to take it a step further to bring real innovation to the bathroom market.”
stylish. We’re confident that consumers will agree that the Kiri Lever Thermostatic Bath Shower Mixer fulfils both requirements.” PHAM NEWS ENQUIRY No.
www.methven.com/uk
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EcoSword is the name of a new range of low NOx, fully condensing gas-fired water heaters from Lochinvar. Aimed at small commercial and large residential projects, the water heaters are available in nine models with storage capacities ranging from 163 to 388 litres, and with rapid hot water recovery rates from 210 to 540 litres per hour (based on a temperature rise of 50°C). The new range is ‘A’ rated under the ErP Energy Labelling legislation and is said to represent a cost-effective option for end users looking to use condensing technology in smaller hot water demand applications. The ‘cold zone’ heat exchanger design ensures that the unit operates in condensing mode as much
as possible and, along with its fully modulating premix burner, this allows it to achieve seasonal efficiencies of up to 98.2% and water heater efficiency of up to 94%. The units are compact enough for installation in restricted spaces and there is no clearance required at the rear of the unit and minimal clearances of only 50mm at the side and 100mm in front. All of the components can also be accessed from the front of the unit to make maintenance easier. EcoSword’s storage vessels are built from enamelled steel and include a Correx system, which protects the vessel from the effects of electrolytic action, but requires less maintenance than traditional magnesium anodes.
The storage vessel is supported by a three-year warranty, is fully insulated and jacketed, and has low standing losses. PHAM NEWS ENQUIRY No.
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March 2017
56 W WHAT’S HAT’S Ne New ew Flexible F lexible ssolution olution ffor or M MVHR VHR ssystems ystems Se m i F Sem Fle le x i ble S ou o nd nd A t en u a t or s h ave b e en Att tenuators have been by Titon use iintroduced ntroduced b yT iton ffor or u se with w ith iits ts H HRV RV Q P Plus lus range range off M o MVHR VHR ssystems. ystems. T The he n ew pr oducts, available available new products, iin n lengths lengths o .5 a nd 1 m, off 0 0.5 and 1m, consist c onsist of of a strong, strong, multimultillayered, ay yered d, c corrugated orrugated t d a and nd perforated p erforated a aluminium luminium inner inner duct, d uct, which which is is surrounded surrounded by b y an an a aluminium/polyester luminium/poly yester outer llaminated aminated ou ter jacket. jackett. The The between and sspace pace b etween tthe he iinner nne er a nd outer o uter duct duct is is filled filled with with 25mm 25mm
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acoustic and ac oustic a nd tthermal her mal iinsulation, nsulation, and and can can be be iinstalled nstalled directly directly onto onto tthe he outlet off tthe MVHR unit, ou tlet o he M V HR u nit,
reducing both duct and reducing b oth tthe he d uct a nd breakout noise levels. They breakout n oise le evels. T hey also help prevent noise a l so h elp pr event n oise t r a n sm s m i s s ion io n t h r oug ou g h vibrations by v ibrations b y iisolating solating tthe he MVHR M V HR unit unit to to the the ducting. ducting. Ideal Ideal where where space space is is limited, limited, ttheir heir flexibility flexibilit y iin n shape helps shape and and length leng th h elps tto o simplify process simplif y the the fitting fitting pr o ce s s and aluminium and tthe he a luminium iinner nner duct duct maintains maintains a smooth smooth path airflow. path for for tthe he a ir flow. PHAM P HAM N NEWS EWS ENQUIRY ENQUIRY No. No.
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Ultra-thin Ul ltra-thiin heat heat m mat at An e An easy-to-lay asy-to-lay electric electr ic u underfloor nder floor h heating eat ing ssystem, ystem, tthe he E Cmat, is is now now a vailable ffrom rom D anfoss. Available Available in in a ECmat, available Danfoss. rrange ange o off ssizes izes a and nd o outputs, utputs, tthe he E ECmat Cmat fe features atures a an nu ultraltratthin hin heat heat mat mat with w it h an an earth ear t h screened screened twin-core t w in-core cable cable att just a just 3. 3.5mm 5mm in in height. height. It It is is suitable suitable for for v virtually ir t ually any any new n ew b build uild or or renovation renovat ion installation installat ion and and works works with w it h company’s ECtemp off tthermostats. tthe he c ompany’s E Ctemp rrange ange o her mostats. The T he m mat at iis s a rrobust, obust, self-adhesive, self-adhesive, a all-in-one ll-in-one e electric lectr ic under-floor heating mat. Typically, mat u nder-floor h eat ing m at. T y pically, tthe he m at iis s iinstalled nstalled within flexible adhesive used fix w it hin tthe he fl exible a dhesive u sed to fi x ttiles iles tto o tthe he floor, floor, b but ut it it is is also also suitable suitable for for use with wooden flooring. Connecting u se w ith w ooden fl ooring. C onnecting tthe he mat one m at tto o tthe he tthermostat hermostat iinvolves nvolves jjust ust o ne ttwin-core win-core cable, cab ble, plus plus an an earth earth connection connection cable The tto o tthe he c able sscreen. creen. T he tthermostather mostatcontrolled quickly c ont rolled ECmat ECmat rreacts eacts q uickly tto o changes c hanges in in the the indoor indoor climate, c limate, rradiating adiating just just tthe he right r ight amount amount off w warmth whilst o ar mt h w h i l st minimising energ y consumption c onsumption ffor or househouseholders. hol ders. www.heating.danfoss.co.uk w ww.heating.danfoss.co.uk
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NOx filters NOx filters w will ill iimprove mprove o IAQ IAQ W ith tthe he a im of of helping helping With aim tto o meet meet Indoor Indoor Air Air Quality Qualit y ((IAQ) IAQ ) targets, targets, Zehnder Zehnder has h as iintroduced ntroduced a rrange ange of of NOx filters. The sspecialist pecialist NO x fi lters. T he filters fi lters will will also also help help to to reduce reduce ssymptoms ymptoms of of respiratory respirator y iillness llness in in regions reg ions with with high h igh levels levels o off a air ir p pollution, ollution, ttypically ypically iinner nner c cities ities a and nd urban u rban areas. areas. G Given iven tthe he llink ink between b etween IAQ IAQ and and ventilation, ventilattion, tthe he fi filters lters a are re d designed esigned tto ob be e used u sed iin n conjunction conjunction with with a MVHR M VHR ssystem. ystem.
The T he NO NOx x fi filters lters are are av available vailable iin n fi five ve options options all MVHR models. tto o suit suit a ll M V HR m odels. They T hey iinclude nclude a an n integrated integrated maintenance m aintenance ssite ite panel panel a and nd each e ach u unit nit has has a perspex perspex viewing v iewing p panel anel which which provides provides a quick quick v view iew o off tthe he fi filter lter cartridge c artridge sstatus tatus w when hen it it is is iinstalled. nstalled. This This eliminates eliminates tthe he need need to to remove remove the the entire entire ffront ront p panel anel and and saves sav ves time time and a nd labour labour o on n ssite. ite. PHAM P HAM N NEWS EW S E ENQUIRY NQUIRY N No. o.
www.zehnder.co.uk www .zehnder.co.uk ENQUIRY
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Waste W aste a and nd ttrap rap iis s a real real time time saver saver The new The new M Macdee acdee Wirquin W irquin basin basin waste w a st e a nd trap trap in in one, one, Nano Nano and 6.7, has been 6 .7, h as b een designed desig ned tto o be be quick quick and and easy easy to to fit, fi t, helping helping to to save save time t ime on o n tthe he jjob ob ffor or tthe he b busy usy iinstaller. nstaller. The 6.7 T he Nano Nano 6 .7 basin basin waste w aste and and trap trap not not only o nly o offers ffers a compact compact ssolution olution tthat hat ffrees rees u up p valuable v aluab ble space space under under tthe he basin, basin, it’s it’s quick quick to to assemble a ssemble and and allows allows cleaning c leaning from from the the ttop op once once installed. installed. Altogether, proA ltogether, iitt pr ovides user-friendly v ides a u ser-frie i ndly ssolution olution for for both both the the user. iinstaller nstalller and and end end u ser. To assist T o a ssist in in a quick q uick and and reliable reliable iinstallation, nstallat ion, which which can without any c an be be done done w ithout a ny waste body ttools, ools, tthe he w aste b ody sswivels wivels tthrough hrough 360° 360° horizontally hor izontally and a nd ttilts ilts tto o an an angle angle of of 4° 4° vertically, v er t ically, compensating compensat ing alignment ffor or a lig nment ffaults aults in in
the t he p pipework ipework a and nd reducing reduc cing pressure pressure on Nano on the t he pipes. pipes. N ano also also incorporates incor porates a clip clip system system securing secur ing the t he b body ody y o off tthe he w waste a st e into into p place, lace, w which hich c can an be done done b lind, u sing be blind, using only only one one h hand, and, a rreally eally helpful when helpful ffeature eature w hen working workin i g in confined, confined, hard h ard tto o rreach each areas. a r ea s. The T he waste waste outlet out let iis s with capssecured e c u red w it h a c apttive ive ¼ tturn ur n nut nut that t hat ffeatures eat ures an an overovermoulded m ou ulded w washer asher ffor or ttotal otal rreliabileliabiliity t y against against leaks. leaks. The waste body The w a st e b ody provides pr rov ides a 2 2-in-in1 solution and solut ion a nd can be uncapped ca an b eu nca ap pped ffor or sslotted lotted re re-quirements. can q uiremen e ts. IItt c an also a l so b be e cut cut to to size size to to suit suit the t he tthickness hickness of of the t he basin ba si n installation, 0-89mm. installation, from from 0 -89mm. PHAM P H A M NEWS NEWS ENQUIRY ENQUIRY N No. o.
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Commercial range Commercial ra ange iiss made made to to last last Now available Now ava i lable from f r om E Elco lc o Heating He at ing Solutions Solut ions is is the t he Trigon T r igon XL X L range range of of floor floor gas condensing sstanding t and ing g as c ondensing boilers. b oi ler s. Available Ava i lab a le in in seven s e v en models with outputs m o de l s w it h out put s 150 570kW, ffrom rom 15 0 tto o 5 70kW, tthe he Trigon T r igon XL X L range range offers of f e r s a w wealth ealt h o off benefits. benefit s. Low L ow NOx NOx emissions e m i s s i on s – complying with class c omplying w ith c lass 6 ((2018) 2018) rrequirements equirements – are are achieved achieved by b y utilising utilising a premix-burner premix-burner ssystem, y stem, which wh ich includes includes a modulating, water ffully u l ly m odulat ing , w ater cooled, c ooled, cold cold flame flame burner. bur ner. This T h is is is combined combined with w it h an an optimised o pt i m i s e d c combustion ombust ion ssystem y s t em a and nd sstainless ta inless ssteel t e el heat exchanger h eat e xchanger to to provide prov ide a rreliable el iable a and nd rrobust o bu st llifetime ifet ime performance. per forr mance. W it h an an 8 bar ba r With m a x imum w ork ing maximum working pr essure, Trigon Tr igon XL X L is is pressure, also a l so c compatible ompat ible b w with it h hi gh buildings buildings without w ithout high tthe he need need ffor or h ydraul ic hydraulic ssystem y s t em separat ion. separation. F ur t her bolstering bolster ing iits ts Further c redentials, a 30K 30K flow/ flow/ credentials, re t ur n te mperat ure return temperature d if ferent ial al lo w s differential allows e asier integration integ rat ion w ith easier with d istrict heating heating systems systems district w hi le maintaining while maintaining o pt imum efficiency. ef fic ienc y. optimum
C omment ing on tthe he n ew Commenting new mo de l , G a in Watson, av Wat son, model, Gavin S ales Director Di rector for fo r E lc o Sales Elco H eat ing S olut ions, ssays: ay s: Heating Solutions, ““The Th e T r ig o n X L iiss a really real ly Trigon XL e xc it ing addition add it ion to to the t he exciting E lco rrange ange o oor sstanding tanding Elco off fl floor b oilers. Its Its completely completely new new boilers. d esig n, which which incorporates incor porates design, tthe he finest finest engineering eng ineer ing a nd components, compon o ent s, o f fer s and offers u nr ival led levels levels of of power p ow er unrivalled a nd p er for mance. T his and performance. This b oiler range range has has really really been been boiler d esig ned ffor or tthe he ffuture, ut ure, so so designed w e’re sure sure specifiers spec ifier s and a nd we’re c ont ractor s will w i l l be be keen k e en contractors tto o integrate integ rate it it into into their t he i r sschemes.” chemes.” PHAM P H A M NEWS NEWS ENQUIRY ENQUIRY N No. o.
www.elco.co.uk w w w.elco.co.uk
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INFORMATION Centre 59 Danfoss & Honeywell Book of Wiring
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For years electricians and heating engineers have commented that wiring heating controls is a difficult subject to learn, existing diagrams are not always easy to follow. Mr CombiÂŽ Training has developed a fantastic set of easy to follow coloured wiring diagrams for Danfoss and Honeywell Controls, 2 / 3 port systems, Faults, Frost stats, testing components, everything you need in one handy A5 book.
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Abode New Dune Range of Sinks Strong geometric designs, rounded corners and ripple effect drainer patterns - these creative features are the back-bone to the design of our new sinks and certainly â&#x20AC;&#x2DC;on trendâ&#x20AC;&#x2122; with current kitchen design themes, with four sinks in the range. Manufactured from advanced acrylic materials and available in Black and Frost White Granite in popular 1.0 and 1.5 bowls with single drainers, these sinks come complete with the unique Orbit waste, overflow pipework and clips, ready for installation. Visit www.abode.eu to view our complete range of sinks, taps and accessories or enter the PHAM No. ABODE
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A new brochure is available from Abacus Manufacturing Group explaining everything you need to know about Lustrolite, the leading name in acrylic high gloss wall panelling. Lustrolite is an advantaged multi-layer acrylic sheet that looks just like glass, weighing less than a quarter of a traditional glass sheet while boasting 20 times the impact strength. Lustrolite applications include shower walls, bathrooms and kitchens. For further information on Lustrolite and the new brochure, please visit www.lustrolite.co.uk call 0333 323 5161 or enter the PHAM News.
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ActivFlo provides an efficient solution to hard water issues without the addition of a chemical limescale inhibitor, removal of any waste, or regular maintenance. Using a unique alloy that changes the chemical structure of limescale-forming calcium carbonate in water, ActivFlo extends service life and improves efficiency of equipment. ActivFlo (15mm to 2â&#x20AC;?) features a 15 year warranty while ActivFlo Pro (22mm to 10â&#x20AC;?) boasts a lifetime warranty. For more information visit www.intatec.co.uk or enter the PHAM No.
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Inta launches ActivFlo range of water conditioners
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