BBI - BROCHURE 2011

228. DEV/GL

Since 1990

School for Hospitality Business with a Distinct Identity

Accreditation

BBI is awarded by the prestigious TEDQUAL accreditation from the United Nations World Tourism Organization and its THEMIS Foundation, which is the international hallmark of excellence in tourism and hospitality management education. It represents the highest standard of achievement for tourism & hospitality schools worldwide.

Brussels Business Institute for Higher Education Non-profit Foundation Approved by Belgian Royal Decree © BBI – Brochure 2010.

Fondation d’utilité publique Reconnue par Arrêté Royal Member Since 1996

State Registration: N° 0883831336

Warm Greetings from the Board of Governors

.

The strength of a school lies not in its size but in The qualitative combination of its educational programs The talent of its educators and The motivation of its students Jacques J. Gendarme MBA – CHA Chairman Founder of BBI

Dear Student,

Thank you for the interest you have shown in our institution.

In order to carve out a place in the world of work – a highly competitive world – it is vital to have excellent academic references. These references do not just help open doors to the best jobs, but also help students adapt to the rapid and constant developments in the sector.

As an educational establishment that focuses on higher education, our programs are based on the progressive acquisition of the necessary management skills. They open up the way for our students to follow diverse career paths and enable them to quickly adapt to the new economic, cultural and social challenges of globalisation.

Aware of the great changes globalisation causes in the professional world, our educative duty is to encourage a return to humanism and to make our students realise the importance of sustainable development and its prime importance in the hotel and tourism industry. That is why our programs, always highly innovative, include specific courses on Sustainable Hospitality Management, since it is both a factor of progress as well as a creator of employments.

BBI is first and foremost a “School of Hospitality Business” with international dimension. Our strategy is based on being dynamic, open and involved in the "Knowledge Society" - the European vision of the future.

Indeed, thanks to that vision, higher education is also benefiting from fantastic growth.

However, we have to recognize that it is increasingly difficult for students to make a choice from the wide range of programs on offer. Yet this is a crucial decision and a good starting point when taking it is to compare course content and results.

Our institution is particularly reputed for its educational innovation and, putting modesty on one side for a moment, our teaching stands out due to our constant search for excellence. Our results, in terms of student satisfaction, real professional openings and relations with the hospitality and tourist industry, prove that we are one of the top academic institutions for management studies.

You are now about to make a choice that will affect the rest of your life.

By choosing BBI, you will be adopting our motto “Educatio Praemium Vitae Est” and you will begin an enjoyable program which will bring you great satisfaction, both professionally, socially and also on a personal level.

Jacques J. Gendarme jjg@bbi-edu.eu

The World is waiting for Qualified Hospitality Managers The hospitality industry is closely linked with the development of tourism worldwide. The sectors are similar in the sense that jobs in them are constantly changing in our market economy. Thanks to the constant development of the major international chains, the hospitality industry plays a particularly active role in this worldwide development and therefore offers (more than ever before) numerous employment opportunities.

In spite of this expansion, there is a serious lack of qualified managers. Managers, who are capable of responding to the new challenges, are needed for this high-growth economic sector.

The hospitality industry is subject not only to the changing requirements of an increasingly cosmopolitan clientele, but also to the major changes in consumer lifestyles and the constant progression of technology.

During the past decade, jobs have undergone considerable changes, in line with the previously quoted developments, and this is even more the case in the field of management.

Jobs now encompass highly sophisticated tasks, and managers in charge of these companies are now required to have a very advanced level of studies. In order to progress down this path, men and women must be prepared, trained and introduced to increasingly complex roles, and the inclusion of economics and social sciences in academic programs has become an absolute must.

The professionals of tomorrow must show not only their aptitude for managing individuals and teams, mastering all the management techniques and setting out objective sales criteria. They must also resolve problems as and when they occur, acquire sound financial analysis capacity, strategic leadership and also understand the meaning of customer service.

Combining European hospitality traditions and innovative management techniques from the English-speaking world, BBI offers a new study concept to students who wish to begin their careers in international hospitality.

We have a two-pronged teaching philosophy: on the one hand, we develop the operational expertise that students need to be successful and on the other we enable our students to develop the necessary strategic and management skills which will enable them to become talented, effective and successful managers.

You will gain great satisfaction if you take the decision to make your career in this exciting international industry. You will not only have an enjoyable lifestyle but you will also experience, through travel, new cultural and social horizons; something which few other professions can offer.

Your success will be our success!

Welcome to the World of BBI Hospitality Management Innovation Pr. James. Gendarme MA – CHE Director Executive Board

Dear Student,

In Belgium, BBI is currently the only higher education management school with teaching carried out in English, specialising in the training and development of international hospitality managers.

We attach great importance to our tradition of pluralism and tolerance. Our policy is to actively support the concept of equal opportunities for each student. No application will be rejected on the basis of discrimination which is legally prohibited by human rights law such as discrimination based on race, nationality, ethnic origin, religion, beliefs, sex or disabilities.

Classes reflect our desire to infuse real expertise into the field of hospitality management, and to adapt to the requirements of the industry. They focus on theoretical and practical learning, acquiring methodologies and languages, an introduction to basic and operational research, and, thanks to our partnerships with companies, real-life case studies.

That is precisely because hospitality management is changing so quickly, that in addition to teaching this discipline; we help each student to develop their own sense of initiative, which in turns generates innovation and creativity, while refining their skills as a true leader who is capable of facing up to varied situations.

In order to do this, we ensure that our classes are in line with what is happening in the industry. Every year, professional placements are included in the training program, enabling our students to develop in an atmosphere as close as possible to the daily reality of life in a company and the world of business.

One of BBI’s main characteristics is the team spirit which reflects daily life in the service industry. The organization, teaching philosophy and the relationship between teachers and students are all built on dialogue. This favours open discussions and contributes to and strengthens the strong cohesion needed for team working.

Besides, the hospitality background of its former students has become more and more valued in other areas of economic life, and BBI graduates can be found not only in management positions in the greater hotels all over the world, but also in management consultancies, and in marketing, sales or HR positions in companies which are not directly linked to hospitality.

Finally, BBI’s close relationship with the national and international hotel chains enables our students to begin their professional careers very quickly. Many of our students have already found employment before they obtain their degrees.

James Gendarme james@bbi-edu.eu

State Registration

BRUSSELS BUSINESS INSTITUTE FOR HIGHER EDUCATION “College of International Hospitality Management” BBI is a Non-profit Foundation approved by Belgian Royal Decree and legally constituted as a private Higher Educational Institution with a public service mission, in conformity with the Article 24 of the Belgium Kingdom Constitution. BBI is also registered worldwide as “® Trade Mark”.

As an educational foundation, our College of International Hospitality Management is the successor and the direct continuation of “BBA – Business School of Hotel Management”, which was founded in 1990.

The college carries on the traditions of quality, rigour and excellence.

MISSION STATEMENT THE MISSION The mission statement of BBI is to empower its students to succeed in today’s dynamic world by integrating management education, professional skills, and career- focused education. To this end BBI employs its faculty members, services, curricula, and facilities to THE VISION BBI aims to be recognized as a world class institution for education, sought out by the hospitality industry, professional, national and international bodies. BBI seeks to promote expertise in leadership and management for a service-intensive global economy and to install in our students the highest standards of integrity, ethics and social consciousness.

BBI’s “Vision” is to be achieved, in part, through the highest standard academic programs of the nation, offered in English, an THE VALUES BBI’s values are: Students first – Innovation – Teamwork – Rigour – Success - Respect for

... Join us for Success!

equip students with the conceptual and practical tools required to become contributing members of society and to achieve success in employment fields with high growth potential.

extensive network of strategic partnerships that, through the alliances and use of alumni, will influence the thinking of industries, national and international bodies through our programs. BBI seeks to provide the students with: strong analytical, communication and team building skills; the ability to perform in a culturally diverse workplace; the capability to apply and integrate knowledge from the core disciplines of management.

each other - A fun, open working environment – Learn from mistakes and each other.

STUDENT ADMISSION BBI seeks to admit students who have a real desire to study for a career in the field of international hospitality. Students must have a true desire and

possess the qualities needed to successfully complete their studies, as well the managerial qualities required by companies.

ADMISSION SCHEME Admission scheme for candidate following the undergraduate and graduate programs Graduate Program Master in International Sustainable Hospitality Management

Undergraduate Program Bachelor in International Hospitality Management .

ADMISSION WITH HIGH SCHOOL DIPLOMA

 

FIRST YEAR

*

+ Internship 12 Weeks

SECOND YEAR

*

+ Internship 12 Weeks

THIRD YEAR

*

+ Internship 12 Weeks

FIRST YEAR

**



SECOND YEAR

***

* STUDENTS coming from other institutions can enter either year 2 or year 3 if they have sufficient ECTS CREDITS ** PREREQUISITE = Bachelor Degree *** Including Advanced Managerial Internship 12 Months GRADUATE PROGRAM (Candidate coming from OTHER institutions )

** PREREQUISITE = Bachelor Degree / If not in Hospitality field = PERSONALIZED CURRICULUM *** Including Advanced Managerial Internship 12 Months

PROCEDURES Candidate has to fill up the application document: “Dossier for Admission - N° 240”, available through BBI website: “CONTACT” tab.

Applications will only be analysed after the dossier and all supporting materials have been received. When considering a candidate for admission, the Admissions Committee looks at his/her entire profile. Student’s motivation and interest in succeeding in his/her chosen career as well as previous academic qualifications demonstrated in his/her “Personal Essay” and references (academic and/or professional) are of utmost importance. However, if after preliminary selection the Admissions Committee is not

entirely satisfy with the candidate’s profile, he/she could be invited for an interview to evaluate his/her knowledge in English language and/or eventually tests based on the following criteria: “General education and intelligence; capacity to analyse, summarize and express oneself”. When the candidate is accepted by the Admissions Committee, he has to complete the “Registration Form” for enrolment and settle an initial down payment to ensure admittance. The registrar’s office will then provide a “School Declaration” certifying that the candidate has been officially admitted to follow either the undergraduate or graduate program.

PREVIOUS STUDIES IN THE FIELD OF HOSPITALITY All prospective students studying at another institute, having completed one or several years of higher education, may request study dispensations or study credits in advance of their studies at BBI. Such requests may be made with

respect to one or several courses or even for one complete year of study and must be formalised in a letter addressed to the pedagogic board, prior to the student’s enrolment at the institute.

PREVIOUS STUDIES IN OTHER FIELDS All prospective students, having completed one or several years of higher education, may request to be exempted from one or several specific courses. This request must be put in writing and addressed to the pedagogic board prior to the

student’s enrolment at the institute. The candidate must attach to the letter all documents attesting to his/her success in the subject matter or courses from which he has requested to be exempted.

THE TEACHING STAFF BBI’s teaching is carried out by professors, certified hospitality educators, qualified lecturers and instructors, who are recruited for their professional skills and teaching ability. The objective for the teaching staff is to simplify and as much as possible give concrete expression to complicated theoretical notions, to adjust teaching to the level of understanding of all the students and above all to encourage students to think outside the box by developing their own way of thinking. This is why each class is given by subject specialists. As members of different professional organizations and university faculties, our teaching staffs follow continuous professional training

programs in order to keep them up to standard, both theoretically and practically, and this guarantees their seriousness, effectiveness and professionalism as regards new technologies and the latest work techniques. Their skills are periodically examined by the accreditation body.

Their teaching qualification (CHE – Certified Hospitality Educator) is renewed every five years, following examinations. In addition, with the aim of supplementing and diversifying its teaching, BBI calls on numerous well-known professionals and foreign lecturers to share their experiences with the students in the form of talks or case studies which add to the theoretical classes.

One of BBI’s main characteristics is the team spirit which reflects daily life in the service industry.

The organization, teaching philosophy and the relationship between teachers and students are all built on dialogue.

This favours open discussions and contributes to and strengthens the strong cohesion needed for team working.

Dedicated Faculty!

INTERACTIVE TEACHING METHODS BBI requires students to participate in the learning process-to think, to contribute, and to grow. Interactive classroom methods are our tools toward this end.

When students participate, the professor enhances their interest and improves their retention. Interactive activities involve interaction among students and the use of available resources and activities to enhance the learning process.

The professor's role includes identifying the performance desired and the conditions for completing the activity. Once the activity begins, the activity becomes student driven.

The professor then assumes the role of coach and monitor. At the end of the activity, the professor's role becomes that of debriefing and identifying the relevance of the exercise.

KEY COMPETENCIES BBI is committed to be industry driven. The programs must adequately prepare students for the current practices of the industry and BBI must equip students with knowledge and skills that allows them to provide leadership in their careers. 

The competences described in each chapter of each textbook (syllabus) all together are the basis for the general competences, the professional competences and the specific competences to be learned by the students.

Creativity To take initiative, be ready for change, accept and master it To heighten innovative, creative and curiosity powers



Ethical awareness To manage the responsibilities in a spirit of professional excellence To stress the concerns for fairness, equity, integrity and ethics



Leadership To enhance the capacity to lead, motivate and form a team To orient the work towards the big picture, vision and goal setting

 

Problem solving To acquire the perfect mastery of the methods and means of management To deepen the abilities to think strategically, to create solutions in complex situations

Sensitivity to diversity To develop the capacity of being open to the world To enhance the sensitivities to individual cultural and ethnic differences



Team building To develop the capacity to communicate To improve the collaboration, affiliation and teamwork skills



Service Orientation To enhance your capacity to welcome guests with respect and enthusiasm To raise your concerns for guest or customer satisfaction



Self efficiency To apply the acquired skills within all the functions of the organization To continue to learn, adapt and develop To intensify the aspects of confidence, independence and self-direction

UPDATING KNOWLEDGE BBI holds specialised seminars and workshops in order to promote professionalism and individual skills in the industry. These seminars serve as

discussion and analysis groups. They periodically bring together professionals, teaching staff, students and international guests.

QUALITY ASSURANCE The institute gives utmost importance to quality rather quantity and has structured its operations with the spirit of total quality management (TQM) based on the EFQM Excellence Model and its eight fundamental concepts. Mainly, BBI has adopted as a general concept the eight fundamental principles of “EXCELLENCE” as defined by EFQM in its operations and management, such as; results orientation, customer focus, leadership and constancy of purpose, management by processes and facts, people development and involvement, continuous improvement, innovation and

learning, partnership development, and corporate social responsibility. BBI has implemented a formal, structured and documented an internal quality assurance system, named QUALITY CARE. In the understanding of TQM in BBI, quality assurance (QA) means the implementation of procedures, processes and systems used to manage and improve the quality of its education and all other activities. The purpose of BBI’s Quality Assurance System (QAS) is to ensure the relevance, goalorientation, quality, and continuous assessment and improvement of the activities.

QUALITY MODEL BBI has chosen to organize its management and operational structures as well as its educational programs of study on a European Total Quality Model. This approach is based on the “EUROPEAN FOUNDATION OF QUALITY MANAGEMENT” (EFQM) concept, of which the

European platform for educational quality has developed a system applicable to the higher educational sector. This system is a quality method of self-evaluation, as continuous process, of the institution and its programs of education.

SRT FOUNDING MEMBERS ADALSTEINSSON Jon - KNEZ Marin - DE JONGH Pierre-Maxime - DEBROISE Victor THEISSEN Sophie - MBEWE Midian Chanda - DEHWE Shingirayi - EWERT Carole

STUDENT REPRESENTATIVE TEAM - SRT Its mission is to improve the good relations and building a team spirit at all times between the student and the institute at a mutual satisfaction.

The SRT has a position of responsibility as it is an important connexion between students and the institute through its academic and activities roles.

Academic role  To negotiate with the executive board on behalf of students, for all matters related to handling eventual disputes and complaints between the two bodies which have not come through a fair conclusion according to the institute’s “Rules & Regulations”  To mentoring and assist any students in need of help with studying, lodging or anything at all that the SRT can help with.



To propose to the executive board all matters which can be of interest in developing or positioning the institute in the society.

Activities role  The SRT is responsible for commercial operations in raising funds through organising small events such as: conference, concert, ball, party, mini trips, sport activities etc; and for the social and welfare in organising activities to support charities, philanthropic organisation, society etc.  In order to raise funds the SRT has created a “trading desk” to produce and sell sweatshirts, tee-shirts, caps, or other products using BBI logo.

RESPONSIBLE ENTREPRENEURS

Building your Future Profile!

Be part of an enriching multi-cultural environment where:

CREATIVE MANAGERS

 Knowledge,  Vision and  Networking blend to provide you with key competencies required to start your international career successfully

HOSPITALITY TRENDSETTERS

ACCREDITATION AND LICENCE

INTERNATIONAL ACCREDITION

EDUCATIONAL LICENCE

United Nations World Tourism Organisation “WTO” THEMIS Foundation - TEDQUAL System

The Educational Institute Foundation of The AH&LA (USA)

BBI has been awarded by the prestigious TEDQUAL accreditation from the United Nations World Tourism Organization and its THEMIS Foundation, which is the international hallmark of excellence in tourism and hospitality management education.

BBI has an exclusive educational licence for Belgium and G.D. of Luxemburg. BBI’s overall teaching programs are accredited by “The Educational Institute of The American Hotel and Lodging Association USA” (EI).

It represents the highest standard of achievement for tourism & hospitality schools worldwide. The World Tourism Organisation and its WTO-THEMIS Foundation have developed the “TedQual Certification System” (Tourism Education Quality) with the aim of contributing quality and efficiency to the application of the rules of the game in the Hospitality and Tourism Education.

The “TedQual” is a Quality Assurance for higher education available to all teaching institutions, from any country in the world.

By establishing “TedQual” WTO aims to set a quality assurance system so that gradually, standardization is obtained in terms of management, structure and organization.

The “TedQual” takes into account that the Institution should seek competitiveness within a frame of reference through the same market criteria which would be applied to any private entity, and which is perfectly compatible with the objectives of a public nature.

The methodological framework of the “TedQual” is based on Total Quality which provides the means to detect gaps between the needs/expectations of professionals and output of the education programmes and systems. It also facilitates the subsequent adjustment of methods and contents to the real demand for human resources.

This foundation is recognized worldwide as being the principal leader in the field of teaching and professional training for international hotel management. “The Educational Institute” is recognised by the “Department of Education” and accredited by “The American Council of Education ACE” of the “US Department of Education”.

In partnership with several universities, including “Michigan State University”, E.I. is an educational research powerhouse and provides a crucial link between hospitality management university teaching and the professional world of international hospitality management.

The EI is present in more than 120 countries and in more than 1.000 teaching establishments. With a view to responding to the highly specific needs of the international hotel sector, the institute has integrated into its programs modules edited by “The Educational Institute”.

The EI modules determine, in part, the attribution of the BBI degree. They correspond directly to the USA study credits for hospitality studies. A certificate for passing a module is given nominally to each student.

This entitles students to continue their studies at American or European universities which are in partnership with BBI.

DOUBLE DIPLOMA & COLLABORATION AGREEMENTS For the benefit of its students BBI has entered into various types of collaboration agreements:

SAVONIA UNIVERSITY (SAVONIA UAS) of Applied Sciences - Finland “Tourism and Hospitality Department” The European Commission drew attention to joint programs and degrees and expressly calls upon the higher education sector to increase the development of modules, courses and curricula at all levels with “European” content, orientation or organisation. This concerns particularly modules, courses and curricula offered in partnership by institutions from different countries and leading to a recognised “DOUBLE DEGREE”.

This commitment had already been highlighted in the “Bologna Declaration” which explicitly set as an objective the promotion of the necessary European dimension in higher education. Double Degrees are an important part of international cooperation in higher education. It means a degree program which is developed and provided by two institutions in cooperation and which awards two degrees.

SAVONIA UAS & BBI decided to collaborate further on since the successful existing “bilateral agreement” established in 2005, based on students and professors exchange. With the objective to develop further international opportunities for their students and to strengthen the international ties between the two institutions, BBI and SAVONIA UAS, have decided to enter into an agreement for the establishment of a DOUBLE DEGREE for the Bachelor program.

The term DD refers to an arrangement agreed on by both institutions in which the student completes the studies agreed in SAVONIA’s degree program as well as in BBI’s degree program. This combination leads to a degree at both higher education institutions. This agreement permits BBI students, upon the successful fulfilment of the requested conditions the opportunity of receiving by a DD, both the academic degree of SAVONIA UAS and the legal effects of the corresponding academic degree at the partner institution (BBI) by equivalence.

Applying for the DD registration is facultative; it’s of the student choice. Students registered as degree candidate in the BBI and SAVONIA UAS shall have access to the DD specific program. The selection of students embarking on a DD is made at the home institution. Students shall register at the partner institution only for the parts of the study program which will be carried out under the responsibility of the partner institution (one semester at the host institution – 60 ECTS).

DD Core modules: The program of each institution offers a high number of similarities which facilitates their equivalence. In order to offer to the students a qualitative adequacy of the programs, the pedagogic board of each institution selected in common a number of CORE SUBJECTS in each programs. The methodology of the CORE SUBJECTS is based on the existing syllabi and will be teach in each institution by the professor titular of the module.

COOVI - CVO - ELISHOUT Brussels

Since 2008 BBI has signed an exclusive collaboration and synergy agreement with the ELISHOUT which is a public vocational school of the “Flemish Community”.

This collaboration intends to give BBI’s students the opportunity to follow a special program of Culinary Art and Food Production, which is part of BBI’s second year curriculum of the undergraduate program. The course has 60 hours of practice and is delivered at ELISHOUT Brussels campus, using their kitchen facilities under the authority of a “Chef de Cuisine”. Students having successfully passed the examination obtain an official certificate from ELISHOUT.

LYCEE TECHNIQUE HOTELIER « Alexis HECK » DIEKIRCH - LUXEMBURG LTH and BBI are both members of the AEHT Association and intend since 1996 to collaborate in synergy with the objectives to build on the internationalization of hospitality education; increase educational opportunities for students; preparing them for further education; new networks and stimulating interactions between educational members; enlarged their respective networks and stimulating interactions with other educational members of AEHT.

TESTING KNOWLEDGE THROUGH CONTINUOUS ASSESSMENT In order to enable both the students, lecturers and instructors to regularly evaluate how well students have assimilated the different subjects, numerous knowledge tests, practical evaluations (Case Study

Analysis), individual and group assignments are spread out throughout the year. This requires participation from students in class, as well as sustained study outside of class.

ADDITIONAL EVENTS During both courses, BBI organises short study visits, lectures, visits to different hotels and businesses which are of particular interest, as well

as the European institutions, in order to develop students’ general knowledge.

Annual Bal for Hoteliers A BBI Students’ Event

Visiting EQUIPHOTEL Fair in Paris

Opening of the Academic Year

Welcoming the New Students In the Cafeteria

PROGRAMS BBI offers two programs, both professional – Bachelor (BA) and Master (MA) - in a truly international framework, which will ensure those creative individuals, with passion and who share common values to be ready to face the challenges in the hospitality industry management. We provide first-class education for a career in the Hospitality sector - the fastest growing industry in the world.

The programs mainly reflect the Anglo-Saxon educational format, stressing a hands-on, pragmatic and interdisciplinary approach to learning. The three main education core areas of the curricula are:   

Operations Management Hospitality Business Management Practical Education – Internships

Undergraduate program - 180 ECTS credits Bachelor Degree in International Hospitality Management The Bachelor Degree is awarded at the end of three years of study. It is described as “Careeroriented program”, meaning that it directly prepares students for professionals’ activities.

Therefore, at the end of this program, students who graduate can, depending on their personal ambitions, directly enter the world of work or can continue studying for a Masters.

This program focuses on theoretical subjects (academic disciplines) and comprehension ability

(hospitality operations and all related facilities). It provides knowledge of team working and decision-making.

The program offers a combination of operational skills and solid business management knowledge, in order to enhance students’ knowledge of general management and finance, vital for this professional career path.

Graduate Program - 120 ECTS credits Master Degree in International Sustainable Hospitality Management The MA degree is awarded after two years of study. This program aims to consolidate knowledge acquired during undergraduate training and to increase knowledge about the numerous aspects of business management.

The program also offers students a range of specific skills leading to their selected specialisation, enabling them to adapt to current industry requirements.

This program provides in-depth knowledge of operational research and critical analysis.

Students will gain a firm practical understanding of the management trends that make a difference at an international level.

Students learn the facets and techniques in the “Science of Hospitality” business management, focusing on objectives relating to their area of specialisation.

They learn to integrate different specialisations and techniques in the broad framework of goaloriented organisations and also apply management theory in their field of specialisation.

The master degree is a customized program which provides advanced specialisation in the following fields: Marketing - Human Resources Finance - International Management - Resort, Club & SPA

ECTS – EUROPEAN TRANSFER CREDIT SYSTEM Our programs fully comply with the general objectives of the Bologna Process which broadly aim to facilitate the construction of a “European Higher Education Space”. From the moment when they were signed by the state members of

European Union, we have applied the principles of these objectives, including the implementation of the European Credit Transfer and Accumulation System – ECTS.

UNDERGRADUATE PROGRAM CHART BACHELOR IN INTERNATIONAL HOSPITALITY MANAGEMENT

BA YEAR 1 - 60 Credits ECTS LODGING OPERATIONS

FOOD & BEVERAGE OPERATIONS MARKETING ACCOUNTING/FINANCE GENERAL MANAGEMENT

ASSIGMENTS

INTERNSHIP

Front Office Operations Housekeeping Management Computer PMS & FIDELIO System Managing Food & Beverage Beverage Service & Oenology Marketing Principles (I) Accounting (I) & Applied Mathematics Revenue & Yield Management General Security, Safety & Loss Prevention Computer MIS Technology System & E commerce Language Unit (I) PPW - Project Paperwork – Computer PPW - Project Paperwork – Housekeeping FPW - Final Paperwork BA I – Revenue & Yield Management  Optimising Pricing Strategies Basic Operational Internship of 12 Weeks .

BA YEAR 2 - 60 Credits ECTS FOOD & BEVERAGE OPERATIONS

MARKETING ACCOUNTING/FINANCE GENERAL MANAGEMENT

ASSIGMENTS

INTERNSHIP

Food Safety and Sanitation (HACCP) F & B Product Knowledge – Nutrition Planning & Control Purchasing & Procurement Food & Beverage Services – Restaurant & Catering Food Production & Culinary Art Marketing (II) - Service & Communication Accounting (II) & Applied Mathematics Organization & Administration SPA Management Case Study Language Unit (II) PPW - Project Paperwork – Product PPW - Project Paperwork – EXCEL for F&B FPW - Final Paperwork BA II  Menu Planning & Costing “Menu Engineering” Advanced Operational Internship of 12 Weeks .

BA YEAR 3 - 60 Credits ECTS HUMAN RESOURCES

ENGINEERING MARKETING ACCOUNTING/FINANCE GENERAL MANAGEMENT

ASSIGMENTS

INTERNSHIP

Leadership & Management Professional Training Organization Case Study Facilities & Design Development Management Case Study Marketing (III) - Sales & Advertising Accounting (III) & Applied Statistics International Hotels Development & Management Group Business & Convention Management Resort, Leisure & Condominium Management Language Unit (III) PPW - Project Paperwork – Risk Analysis PPW - Project Paperwork – Engineering FPW - Final Paperwork BA II “Marketing & Sales Plan”  Strategy Development & Budget Analysis Advanced Operational Internship of 12 Weeks

GRADUATE PROGRAM CHART MASTER IN INTERNATIONAL SUSTAINABLE HOSPITALITY MANAGEMENT Globalisation and the required adaptation of our society to the new environment that it creates remains a serious and complex challenge. What can one say about the new challenges that are already part of our daily life: climate change caused by our indiscriminate overconsumption, the social and economic crisis caused by a lack of ethics and good governance in the management of large companies.

These elements contribute without doubt to the global unrest that we are experiencing.

Conscience of the big changes that this causes, both in our daily lives and also in the professional world, our educative duty is to encourage a return to humanism and to make our students aware of the prime importance of sustainable development in the hospitality industry.

That is why our master degree, “Sowing the Seeds of Change”, develop all aspects on environmental and sustainable management systems, since it is both a factor of progress as well as a creator of employment.

MA YEAR 1 - 60 Credits ECTS HUMAN RESOURCES MARKETING ACCOUNTING/FINANCE GENERAL MANAGEMENT

LAW ASSIGMENTS

Supervision - Human Resources (I) Business Ethics and Across Cultures Behaviours Marketing Research Methodologies Managerial Accounting & Applied Statistics Corporate Financial Management Hotel Investments Management - Issues and Perspectives Practice in Capital Expenditures in the Hospitality Industry Sustainable & Environmental Management International Business Management (I) Introduction to European Institutions Principles of International Laws (I) PPW - Project Paperwork – Sustainable Management PPW - Project Paperwork – Ethics Management FPW - Final Paperwork BA II “Business Plan”  Strategies & Development

MA YEAR 2 - 60 Credits ECTS ISC UNIT - ADVANCED SPECIALIZATION PROGRAM - PROFESSIONAL CERTIFICATION Choice of one Specialization Unit (5) with 2 Elective courses 1.MARKETING Marketing Strategies Fundamentals of Destination - Management & Marketing 2.FINANCIAL Global Asset Management - Principles and Practices Uniform System of Financial Reporting 3.HUMAN RESOURCES Managing Hospitality Human Resources Hospitality Law (II) 4.INTERNATIONAL MANAGEMENT International Business Management (II) Project Evaluation and Feasibility Analysis 5.CLUB & SPA MANAGEMENT Club and Condominium Management Management for SPA ASSIGMENT INTERNSHIP

Dissertation ”Guidance and Preparation”

Advanced Managerial Internship of 12 Months (EU or USA) (Trainee Manager)

Detailled CURRICULA (Bachelor & Master) are available on request – BBI Document N° 242 Registration Information (Contact TAB on BBI web site - www.bbi-edu.eu)

DURATION OF THE PROGRAMS Bachelor

(3x60=180 Credits)

First Year Second Year Third Year

1620 hours of study including 12 weeks Basic Operational Internship 1620 hours of study including 12 weeks Advanced Operational Internship 1620 hours of study including 12 weeks Management Internship

Master

Two Years

2980 hours of study including 12 months Advanced Management Internship

(2x60=120 Credits)

The number of hours per year is based on the ECTS criteria in the form of a numerical value allocated to each course unit (for a total of 60).

They reflect the quantity of work each course unit requires in relation to the total quantity of work necessary to complete a full year of academic study at the institution, that is,

lectures, practical work, seminars, tutorials, fieldwork (internships), private study – in the library or at home – and examinations or other assessment activities. The grading system is based on the adequacy of the institutional grading system and the ECTS promoted by the European Community (Bologna Process).

LANGUAGE TEACHING The institution having an international orientation, the courses are fully taught in English, while some seminars may be given in other languages depending of the visiting lecturer’s nationality (always translated in English when necessary). English language is the undisputed “Lingua Franca” of the world. It is the mean of communication within and between

international corporations, and it is the language of choice in most publications devoted to the art of management, economics and business administration. As our teaching programs are carried out in English, students should have good understanding of the language to start their studies. That’s why each candidate has to undergo a language assessment.

For those students whose mother tongue is not English, the level of English (as a second language) acquired during their high school education is generally sufficient for the beginning of the undergraduate program. The program is structured so as to ensure that fluency in English is reached progressively by participating in all the courses. This is why our students master written and spoken English by the end of their studies.

OTHER LANGUAGES In accordance with the principles laid out in the Bologna Process, studying languages is part of “Transversal skills and knowledge development”.

As the institute prepares the students to join the international business world, and recognizing the importance of communication, with future customers and colleagues from many parts of the world, BBI places a strong emphasis on language

skills within the programs offered. There are no prerequisites for taking language courses. Classes are streamed and put the emphasis on oral and then written communication. Depending of the number and the language abilities of the candidates, the following options are offered: Dutch, French, Spanish, German, Chinese and Japanese.

STUDENT EVALUATION OF TEACHING QUALITY Our institution systematically runs evaluations of teaching and teaching staff quality. At the end of each academic year, all students are invited to fill in an evaluation questionnaire. In this way, the teaching staff and academic board obtain feedback and can make the appropriate improvements.

FOCUSING ON QUALITATIVE STUDENT DEVELOPMENT

BBI’s main objective is not just to train the students in excellence in the field of hospitality management, but also to enhance their personal development by offering them the opportunity to evolve and work in an international environment. With a student body of 35 nationalities, our students are one of our institution’s key strengths. Coming from different backgrounds and cultures and with diverse experiences, they are all highly motivated and have a real calling to work in hospitality industry. Students are immediately immersed into an international environment as they rub shoulders with many different nationalities from the beginning of their studies. Thanks to this extraordinary cultural diversity, our students learn to know, understand, respect and live alongside others. Based on this multicultural environment, BBI facilitates the blossoming and personal development of its students, in three main areas: THE INDIVIDUAL Developing the individual’s capacity to communicate, to welcome guests with enthusiasm, to lead, motivate and train a team as well as to manage their responsibilities with a spirit of professional excellence.

TECHNIQUES Enabling students to fully master management methods and practices and enabling them to concretely apply this knowledge in all company job areas.

A SPIRIT OF CREATIVITY Developing students’ ability to be open to the world, to take initiatives and to detect, accept and manage change, qualities which are vital for both future managers and company directors.

Students will study strategic leadership in detail, while consolidating their knowledge of the direct aspects of company management. This strategic leadership training will prepare each student for the numerous professionals challenges with which they will be faced and for which concerns about short-term profitability, market share and long-term planning, are key factors for success.

Managing daily operations, comparing marketing strategies, managing property and assets, and international development, are just a few examples of subjects that they can choose to study in depth as options, with teaching provided by subject specialists. Thanks to case studies and different real life on-the-ground projects, they will learn to analyse the macro and microeconomic environments. This will enable them to consider different situations with the eye of a professional decision maker, who is capable of resolving problems, while harnessing the human and financial resources available in order to achieve the company’s objectives. Students will also study the effects of globalisation as well as how to manage change and will discover the specific challenges they pose for businesses. They will be able to develop their knowledge of foreign languages. In addition, our “successful communication” classes – both oral and written – will polish their skills as true leaders who are capable of facing up to varied situations in different cultural contexts. Finally, based on a subject of interest and linked with your chosen professional sector, students will also have the opportunity to demonstrate their research, analysis and presentation skills by writing a dissertation in the master program.

STUDENT SERVICES HELPING STUDENTS TO BUILD THEIR CAREERS Our careers service aims to help each student to look for jobs and to select companies, as well as advising our students on what they need to do to achieve their objectives. BBI helps students

prepare for their future careers by organizing careers events every year in partnership with leading international companies.

FINANCING STUDIES Students wishing to finance their studies themselves, by means of a bank loan, are able to make inquiries concerning the procedure to be followed via the institute.

The conditions for such financing are the competencies of the bank alone, with which the student deals directly, without the intervention of BBI.

BBI is collaborating with “ING Bank – VIP EXPAT Financial Services”, and advice on study loan of general baking matters can be obtained by contacting woluwe.sl-shopping@ing.be.

General information can or EXPAT services can be found at www.ing.be/expat

LODGING NEAR THE CAMPUS Students wishing to find accommodation in the vicinity of the institute can enquire as to the procedure to be followed via the institute.

The lodging of students is managed by an independent organisation and an annual contract

between the student and this organisation is drawn up.

The financial conditions depend on the type of accommodation.

WORKING IN BELGIUM

By Belgian law, all registered students for a full academic year are allowed to have a “Student Job” to support part of their living cost and creates the opportunity to introduce the student to the working life in Belgium. Students have the choice between 2 types of “Student Jobs”: 1. A maximum of 46 days/year without working permit and no income taxes to pay.

2. Above that limit the student needs a “Work Permit C” and will pay income taxes

In two cases the work is only allowed during the student’s free time, meaning outside normal school hours (During weekends, school holidays and evenings only).

To facilitate student’s researches to find a job, BBI has entered into an agreement with an employment agency for temporary staff.

This latest will select the best possible job for the student in accordance with his/her free time possibilities; and support him/her with the legal and administrative documents requested.

Hospitality as Global World Is BBI’s philosophy!

COMPUTER RESOURCES Students have full access to the computer-room during the class open days and even during holiday periods (schedule on the student board).

Hands-on experience is important in understanding computer software and hardware requirements.

Students can get this experience in the computerroom where they can create all documents needed for their class assignments, or test the programs they write to solve different business problems and/or personal documents.

Computers offer full access to internet and own e mail account and each student received upon request a login giving high-speed access to BBI web page. Application programs are accessible

through a Microsoft Windows-based menu.

Any technical problem occurring with computers should be immediately reported to the General Administrator in charge of IT. Personal Computer Students having their own laptop have internet and e mail free access through WIFI technology almost anywhere on campus.

Computer Fidelio Laboratory A separate laboratory equipped with specific laptop program is at the student’s disposal for the course BA 1134 related to “Fidelio Property Management System”. This system simulates a true hotel environment from front desk to night audit.

LIBRARY RESOURCES Library holds more than 2200 volumes, books, journals and periodicals in English and various other languages to serve the student’s research needs; and the number is increasing all the time.

Students have full access to books and other materials available, during the class open hours and even during holidays period (schedule on the student board), provided they abide by the

regulations. For the magazines and newspapers they are shelved in open stacks in the cafeteria.

Users may obtain assistance from any faculty member, who can provide guidance and specialist advice on individual subjects of study, or by computer (intranet) to consult the library directory available by references: titles, authors, categories, etc

PROFESSIONAL INTERNSHIPS Internships are a vital supplement to teaching and are an integral part of the study programs.

They are compulsory and are mainly carried out in major international hotel chains, depending on national and international availability. The internship also serves as a valuable international experience for a student seeking global hospitality career. Over 80% of BBI students carry out their internships abroad. Each year, they take this opportunity to enrich their professional and personal experience. The length of the internships (worldwide) is as follow:  Bachelor 3 years = 3x12 weeks  Master 2 years = 12 months The internships are structured around a progress and supervision plan established by the institute, the details of which are to be found in the student’s internship notebook entitled “TRAINEE

MANUAL”. This contains a progress-guide program, allowing an objective evaluation of the work carried out by the student during his/her internship. In this way, students remain in constant contact with BBI and inform it throughout their “Trainee Manual”, on the results of their work plan and progression. At the end of the training period the students establish also a report to show how they have developed.

BBI helps each student to select the most appropriate internship by organizing several hotel visits as well as “Career Days”. The internship agreement, signed by the student, the hotel and BBI is established in accordance with the European Training Student Charter as drawn up

by HOTREC; this body represents professionals from the different national federations.

INTERNSHIP ALOWANCE During the student’s internship period, the hotel company will grant the same working conditions to the Trainee such as applied to the staff of his establishment; in particular the supply of warm

drinks and meals during the working hours. The enterprise may also grant an allowance to the Trainee, and if it is the case the refund of local transportation expenses.

ALUMNI CLUB – Developing BBI’S Identity PRESIDENT OF THE ALUMNI Mr. Valentin SCHOUBS MA. In International Hospitality Management – BBA Brussels (1995) Hospitality Instructor N° 151261 (EI -USA) General Manager SHERATON CHARLES de GAULLE AIRPORT PARIS – France Tel: + 33 6 8431 2593 - E mail: valentin.schoubs@starwoodhotels.com

Contact between former students and the institute does not come to an end on graduation day. The majority of former students stay in regular contact with BBI and their fellow students through the Alumni Club. This club was created by the first graduating class, and is the link between both former and current students. The Club’s purpose is to:  Periodically bring together former students who have received their degrees since the club was founded.  Organize meetings with the aim of offering or helping students to look for jobs or professional placements.

 

Organize trips, visits and study seminars.

Share and exchange professional news in the field of hospitality and tourism management and related new technologies.

As future close-knit and competent industry leaders throughout the world, BBI graduates keep the spirit of the institute alive.

This spirit is passed on each year and is at the very heart of each year group. Today, the Alumni Club constitutes a network of distinguished industry professionals.

INTERNSHIP in CONTEMPORARY LUXURY HOTELS

INTERNSHIP in EXQUISITE DESIGN HOTELS

The professional path of our students …. Is also our experience!

List of well-known hotels in the world in which BBI students have arranged internships and careers Amigo Hotel Brussels – Belgium Arts Hotel Barcelona – Spain Bloom Hotel – Brussels – Belgium Carlton Hotel Chongqing – China Château du Lac – Brussels - Belgium Corinthia Palace Hotel - Malta Courtyard Brussels- Belgium Crowne Plaza Brussels Europa- Belgium Crowne Plaza Palace Hotel - Brussels Crowne Plaza Brussels Aiport – Belgium Disneyland Paris – France Dusit Hotel – Thailand Emirhan Hotels Side – Turkey Far Eastern Plaza Hotel Taipei – Taiwan Four Points Sheraton Brussels – Belgium Furama Hotel Hong-Kong – P.R. China Heradura Hotel Heredia – Costa Rica Hilton Antwerp – Belgium Hilton Brussels – Belgium Hilton Shanghai – China Hilton Cavalieri Roma- Italy Hilton London Paddington – UK Holiday Inn Paris – France Hostellerie Les 3 Tilleuls Québec –Canada Hôtel de Paris – Monaco – Monte-carlo Hôtel du Louvre – Paris - France Hôtel Le Beauvallon – France Hôtel Le Crillon – Paris – France Hôtel Le Plaza Brussels- Belgium Hotel Nikko New Century Beijing – China Imperial Beach Club Paphos – Cyprus Inn on the Park Hotel Toronto – Canada Inter-Continental Cannes – France Intercontinental Hamburg – Germany Inter-Continental Hotel Seoul – Korea Inter-Continental Kinshasa – R.D. Congo Johannesburger Hotel – South Africa Kempiski HOTEL Dukes’palace - Brugge – Belgium Kempiski Dubaï - UAE La Palmeraie Hotel Marrakech – Morocco Lakeside Hotel Fuzhuo – China Le Crillon – Paris – France Le Châtelain All Suite Hotel – Brussels Le Méridien Brussels- Belgium Lutetia Hotel Paris – France Marriott Hilton Head – USA Marriot Brussels – Belgium Marriott Shanghai – China Marriott Copenhagen – Denmark

Marriott Köln – Germany Marriott Myrtle Beach – USA Marriott Resort Hilton Bay S.C. – USA Marriott Resort – Doha – UAE Memling Hotel Kinshasa – R.D. Congo Memphis Ryan Amsterdam – The Netherlands Mercure Hotel Bordeaux – France Metropole Hotel Brussels – Belgium Meurice Hotel Paris – France Montgomery Hotel Brussels – Belgium NH Hotel Stephanie – Brussels – Belgium NH Atlanta Brussels – Belgium NH Brussels Airport – Belgium NH Luxemburg Nikko Hotel Paris – France Norfolk Hotel Nairobi – Kenya Novotel Brussels Grand Place- Belgium Palacio Hotel Estoril – Portugal Peninsula Hong-Kong – China Peninsula Shanghai – China Peninsula Peking – China Plaza Hotel Antwerpen- Belgium Radisson SAS Brussels – Belgium Radisson SAS Hotel - Dubai Red Carnation Hotels – London – UK Renaissance Brussels- Belgium Renaissance Hotel Paris – France Residence Hotel Antwerpen- Belgium Rey Juan Carlos I – Spain Ritz Hotel Paris – France Royal Palm Grande-Baie – Mauritius Sandy Lane Hotel St. James – Barbados Silken Hotel Brussels – Belgium Schindlerhof – Nürnberg – Germany Sheraton Belgravia London – UK Sheraton Brussels Airport- Belgium Sofitel EU – Brussels – Belgium Sheraton Chengdu Lido Hotel – China Sheraton Hotel & Towers Brussels – Belgium Sofitel Le Sphinx Cairo – Egypt Sofitel Winter Palace Hotel Luxor – Egypt Sofitel Zhengzhou – China Sofitel Luxemburg – G.D. Luxembourg Starwood Area HQ-Porto Cervo – Italy The Palace Hotel Beijing – China Xi Yuan Hotel Beijing – China Yin Du Hotel – China

(Listing not limited…)

MEMBERSHIP – Academic Networking o o o o o o o o o o o

AEHT European Association of Hotel and Tourism Schools CHRIE International - The Hospitality and Tourism Educators IDEART Labels – International Degrees in Arts, Communication & Culture EFQM European Foundation for Quality Management IHM Institute of Hospitality Management UK (ex HCIMA) EAIE European Association for International Education IH&RA International Hotel & Restaurant Association EHE European Hospitality Education AMFORTH World Association for Hospitality Tourism Education and Training BECI Brussels Enterprises Commerce & Industry – Chamber of Commerce EUREDU European Academic Council for Private Higher Education

The most common questions asked by candidates Editorial May 2010 – THE BULLETIN Brussels Q. Concerned about unemployment, more and more young people are leaving behind their secondary school desks to receive training in order to have a guaranteed path to a job and career opportunities.

“We do not have the statistics for Belgium, but as a reference, we can use an interesting study carried out in France in May 2009 on 500 secondary school students: 40% of them listed employment opportunities and job perspectives at the top of their criteria for choosing vocational training. These students have a very clear idea of their future. We are struck by the detail of their career plans when we ask them where they see themselves in five years. Many mention the deluxe hotel industry and large hotel conglomerates, because they have an international presence.”

Pr. Georges UBBELOHDE MA.CHE - Director of Education being confused with the HORECA sector in Belgium.

Q. Does the international hotel industry really have a future?

“The constant development of the international hotel industry, in line with our increasingly globalised world is, in fact, unemploymentproof. Our young graduates, who are vocal about their goals, contribute significantly to changing the outlook on this promising sector. Hotel management schools compete more and more with business schools in terms of general subjects while also providing a background in the culture of the profession. For the start of the 2010 school year, our institute has seen a growing number of candidates coming from humanities backgrounds, as well as young university graduates looking for additional training (MASTER). Finally, thanks to our professional network, 10 to 12% of our students sign employment contracts before they even receive their diplomas. In fact, there is an apparent serious lack of qualified managers who are capable of responding to the new challenges of this fast-growing sector of the economy.”

Q. Compared with traditional hotel schools, what type of higher training do you offer?

“Founded in 1990, BBI is above all a dynamic “Business School” of international acclaim, with an open spirit and committed to the European vision of the future: “the society of knowledge.” Our programs are geared towards the progressive acquisition of the necessary skills of management science and they facilitate fast adaptation to the new economic, cultural, and social challenges of globalization. BBI is currently the only institute of management training in Belgium specialized in the training of international hotel management executives in which both the BACHELOR and MASTER programs are in English. Our programs have received the prestigious certification awarded by the World Tourism Organization of the United Nations. This distinction was made possible by a higher institution of hotel management training that boasts the highest quality for an institution of its kind in the entire world.

Q. We have seen that in terms of career opportunities, a growing number of young people seek an environment in which travel and cultural experiences take on increasing importance.

Training that favours travel and experiencing new cultures is our cornerstone and is the crux of everything we offer. In a world with profound lifestyle changes, the incentive to choose an international career makes international training a necessary step. In this regard, BBI includes students of 32 different nationalities who are part of a cosmopolitan environment that promotes an international ambiance. We also develop student exchange programs through a network made up of colleges and universities in Europe, America, Asia, and Australia. Each year, paid and unpaid internships around the world are included in our programs. After graduating and acquiring the necessary international skills, each student’s own personal preference will determine whether to choose a managerial position in one country over another. Their career progresses naturally with promotions and changes in large international hotel chains. Hence our attempts to keep this international field from

Q. Why has BBI chosen to teach its courses in English?

Our courses are taught in English in order to put into practice one of the principles of the “Bologna Process”, the enhancement of transferrable skills and knowledge through the study of languages, as promoted by the European Union. English is the undisputed lingua franca in the business world. Through our educational plan, our instruction is designed to ensure improvement in the language through our materials, which first prioritise comprehension, then oral and written communication. This is why our students are able to perfectly master written and spoken English at the end of their studies, considering that the foundation of knowledge acquired in secondary school (in terms of a second language) is generally sufficient to begin the first year of study.”

Q. Your institute offers specialized training. Doesn’t that limit students’ nights out?

“Schools that specialize in hotel management, such as BBI, today are business schools in their own right. We train our students in the latest operational management techniques, but with an orientation geared towards marketing, finance, and human resources in order for them to develop as talented managers for the large hotel groups that are always looking for top candidates, as well as for the service industry and commercial sectors. We help students develop a sense of initiative, all while honing their skills as true leaders capable of handling a variety of situations

In conclusion Our educational philosophy includes two axes of development: First, the operational expertise necessary for success and second, the necessary skills in strategy and management for students to develop into effective, high-performing, and talented managers.

ENTHUSIASTIC TESTIMONIES FROM 32 COUNTRIES ........ AT A GLANCE ! .

“I like the hands-on approach of the courses at BBI because it has taken my learning beyond theory. I have learned to apply my knowledge through experiences including giving presentations, working in teams, and practical experiences in every area of hospitality practice. I felt better prepared going into the workforce because of those experiences”.

RABAI VIRAG from Hungary

"BBI Rocks! The staff and faculty are on point. It's a great campus, wonderful environment and friendly atmosphere, not to mention the international community and great support.

You can't find it anywhere else. I love it!

PINTO DA CUNHA PEDRO from Portugal .

“Anyone who has taken the plunge and come to BBI to study is enthusiastic. It’s one thing to start higher education and get a degree to stand you in good stead for the future. It’s even better if you enjoy yourself while you are there. That’s what I found in studying at BBI”.

ZIGORA ALBERT TENDAI from Zimbabwe

“As I did, you will discover that BBI is a successful, innovative and modern institute. I think that you will be very impressed with what you studying, because it means you will be somewhere that’s going from strength to strength in academic achievements, enterprise and levels of student satisfaction”.

WEINICH WENZEL from Germany

“Learning at BBI I discover that educators are all specialists in their field. From the moment you start learning, they are available to answer questions, explain anything you don’t understand and to guide and help you in every way they can. I found BBI at the height of my projects” SAELENS MIET from Belgium

“I chose Brussels because it’s the capital of the EU, so it seemed the ideal place to study European integration. Searching for a hospitality school, I heard a lot of good things about BBI too. It’s now one year but I am really happy with the way the courses are going. The support given to the international students is fantastic; the institute really doing its best to help us to integrate quickly”.

TRAN VAN MINH CELIA from Vietnam

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“I decided to join BBI because it ticked all the right boxes for me: a very good professional ranking by the hospitality industry, huge diversity across the student body, in terms of both nationalities and previous education. I really appreciate the real international program of education offered as well as the skilled teachers of BBI”.

PIT LUDIG from Luxemburg “BBI courses are well organised, with interactive teaching methods that also encourage students to share their experiences. The subjects are useful and the course content is of a high standard. On top, I am delighted to be studying in Brussels, Belgian people are very welcoming and I enjoy the high standard of living”.

ROBICHE CONSTANCE from France “BBI is a school with an excellent and strong reputation for its quality education. For me, BBI has proven to be an outstanding choice as a starting point for my future career in the hospitality industry. My decision to join BBI was the right one because the managerial and practical trainings I received gave me the best foundation on which to develop my professional skills”.

OSUCH BEATA from Poland

“Going to BBI has truly been an incredible experience. The small sized classes and the most helpful faculty and staff ensure that you get a first-class education, while the campus is big enough for everyone to get involved and have fun. BBI truly does stand up to its mission” HANSEN VICKY from The Netherlands "Studying at BBI was the beginning of a journey into the exciting, challenging and rewarding world of the hospitality industry. The courses at BBI are well structured and staff, faculty and fellow students form a close relationship over the years spent together. Involvement in each individual student's professional development is highly focused upon and all the necessary support and tools are given, allowing the institute's future hoteliers to obtain the knowledge and experience needed for a challenging, successful and fulfilling career within the industry. BBI shaped the path to a great career that has taken me to places all over the globe and allowed me to expand both my personal and professional horizons."

DAMKJAER STINE SPARSOE from Denmark

“Studying at BBI is for me the most valuable hands-on learning experience; a great time with a lot of insights into the hospitality world; a global network of friends and colleagues; a multi-cultural and ethnic environment that creates a real atmosphere beyond the ordinary. Yes BBI gives me a solid ground to move on the future challenges”.

LI YING MIN from China

“The faculty show they care in their involvement with their students; they take the time to get to know each student personally. I also liked that professors enhanced learning by using real-life examples in their lectures. To enhance learning, professors included interactive platforms to their power point presentations with links to course notes, student contacts, discussion forums, etc.”

EL KANANY Mohamed from Egypt .. .

We are based within one of the most upscale business environment on the outskirts of Brussels, capital of Europe.

Our modern and functional building is situated at the heart of particularly attractive environment with open green space facilities.

BBI offers you a brand new environment to study, with more space, with more comfortable classes and amenities.

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BBI-Campus 77 Avenue Marcel THIRY - 1200 Brussels - Belgium TEL : + 32(0)2.770 12 33 & + 32(0)2.779 88 96 - FAX: + 32(0)2.779 37 09

info@bbi-edu.eu - www.bbi-edu.eu

We wish you every success in your educational venture!

Every effort has been made to ensure the accuracy of the information contained in this brochure. However, the content presented is for information only and in no way constitute a contract between candidates, students or third parties and BBI. The institute reserves the right to change any rules and regulations or requirements, courses or curricula at anytime by official action of the board of governors.

BBI premises are in the CASTEL of WILTZ, historical symbol of the city. This exclusive location is easily accessible by car and public transport - Railroad and Buses.

BBI offers you an attractive hilly landscape, environment, quiet to study with comfortable classes and amenities. All year round, the city offers various activities for the most varied tastes.

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BBI-Luxembourg Campus ASSOCIATION SANS BUT LUCRATIF

« CHÂTEAU de WILTZ » L 9516 Wiltz TEL : + 32(0)2.770 12 33 & + 32(0)2.779 88 96 - FAX: + 32(0)2.779 37 09

info@bbi-edu.eu - www.bbi-edu.eu ........ Join us for success!