ANNUAL IMPACT REPORT 2016/17 www.pkavs.org.uk
If you care about the person you’re caring for, I think you should ask for help. Now that I’ve had all this benefit through PKAVS, I’m not as frightened of the future.
CONTENTS 3
Foreword
4
PKAVS Work Across Perth and Kinross
5
Carers Hub
9
Third Sector & Volunteering Hubs
12 Minority Communites Hub 15
Mental Health and Wellbeing Hub
18
Financial Report
INTRODUCTION As PKAVS’ Chairperson, I am very proud to introduce our Annual Impact Report for 2016/2017. I hope that the following pages will demonstrate the vital, wide-reaching work that our charity has performed across Perth & Kinross over the past year. It has been a year with a focus on reviewing our services and working to ensure that they are as good as they can be and making the best possible impact at a time when many individuals and communities are disadvantaged and in need of support. The year ahead looks positive, with structures and improvements in place or being developed that will allow us to continue enhancing and securing
the outcomes that our charity is so well known for achieving. Of course, we could not continue to make the difference that we do without our dedicated volunteers, committed staff, hardworking partners, and supportive funders; our gratitude goes out to you all. Finally, I would like to thank the people of Perth & Kinross; their kind support allows us to carry out our life-changing work across local communities.
Andy Chan PKAVS Chairperson
PKAVS Annual Impact Report 2016-17
2
FOREWORD We look back at 2016/17 proud of the many achievements across all PKAVS services and functions, and look forward with confidence to the year ahead. However, we know there is always scope for us to improve our services and practice. With individuals and communities increasingly experiencing the effects of financial, social, and cultural pressures, now is the time that we must maximise our impact. We must look to focus on making long-lasting, widespread, and substantial positive change throughout Perth & Kinross. During the past year, we have started to look at how we fundamentally deliver our services, evaluating if they are fit for the future and what changes can be made to ensure that they create the life-improving outcomes and impacts that we aim to deliver. Our Mental Health & Wellbeing Hub has reviewed practices to ensure its recovery focused approaches continue to be responsive to the needs and aspirations of its clients. In 2017/18 we will look to provide more, much needed, mental health services to younger clients, and we are committed to accessing funding that will enable us to do so. Following a review of our Minority Communities Hub, we will implement the recommendations, refocusing our activity on the core aim of connecting the minority ethnic communities of Perth & Kinross with the services and support they need, while better assessing and reporting the outcomes we help deliver for individuals and families on a daily basis. In our Carers Hub, exciting opportunities for new, innovative support and increased tailored respite for adult carers will be further developed in the year ahead. Innovations will include a telephone helpline support service for carers and more work being carried out in localities across Perth & Kinross to assess and support carers, preventing
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PKAVS Annual Impact Report 2016-17
carer breakdown and enabling more cared for people to remain at home with their loved ones. We continue to be proud to fulfil the Third Sector Interface function within Perth & Kinross. Through participating in the national evaluation of the interfaces, we will ensure we are effective advocates for the Third Sector in Perth & Kinross, providing the platform for the Sector to be heard in Community Planning discussions and providing excellent, responsive support to Third Sector organisations throughout Perth & Kinross. Our commitment to self-evaluation and continuous improvement will carry on in the year ahead. We believe that our
existing performance management and reporting approaches don’t allow us to adequately demonstrate the enormous impact of our services and we will work to better tell our stories through listening to our service users and staff, focusing more on identifying our impact, learning from our experiences, engaging about our outcomes, and celebrating our successes.
Paul Graham Chief Executive of PKAVS
PKAVS’ WORK IN PERTH & KINROSS Drop-in Clinic Complimentary Therapies
Rural Outreach PITLOCHRY Surgeries A9
ABERFELDY Rural Outreach Surgeries
Blairgowrie Day Services Complimentary BLAIRGOWRIE Therapies
DUNKELD
Wisecraft
Rural Outreach Surgeries
A90
A9
A82
Complimentary Therapies
A85
A84
Rural Outreach Surgeries
CRIEFF
The 2011 census reported that 7% of the local population are from ethnic minority backgrounds. The work of our Minority Communities Hub and Carers Hub helps to address specific needs of these groups of people. 8% of the local population are limited a lot by a long-term health problem or disability. Our Day Centres, Shopmobility service, and Mental Health & Wellbeing Hub provide invaluable support and assistance to those affected by ill-health or disability. The 2011 census reported over 13,000 unpaid carers in Perth & Kinross. Our Carers Hub is working hard to identify and support carers, both young and old, helping them by providing advice, guidance, respite, and, development opportunities.
Charity Shop
A85
Drop-in Clinic
A92
PERTH Shopmobility
A91
A9
OUR REACH AND IMPACT Perth & Kinross has a population of around 150,000 spread over 2,000 square miles. Through our 5 permanent locations, regionwide drop-in clinics, rural outreach surgeries, and home visits we support thousands of local people and their communities every year.
Walled Garden
The Gateway
M90
Complimentary Therapies
A91 A92
A915
KINROSS Rural Outreach Surgeries
5LOCATIONS PERMANENT
OUR WORK IS HELPED BY
CONTRIBUTIONS FROM MANY TRUSTS AND
ORGANISATIONS INCLUDING:
REGION-WIDE MEAN WE CAN SUPPORT
THOUSANDS OF LOCAL PEOPLE EVERY YEAR
158
VOLUNTEERS PROVIDE VITAL SUPPORT TO PKAVS
OVER 2016/17
OUR VOLUNTEERS ON AVERAGE GAVE UP OVER
350
HOURS TO SUPPORTING PERTH & KINROSS
SOCIAL ACTIVITY
3,797 LIKES
1,743
FOLLOWERS
2,614
MAILING LIST SUBSCRIBERS FOLLOW US ON SOCIAL MEDIA
@PKAVS PKAVS Annual Impact Report 2016-17
4
Since he started at Young Carers Kaleb has realised he’s not the only one in this situation. It’s made him more confident and outgoing, he’s a happier young lad now.
CARERS HUB HOW HAVE WE MADE A DIFFERENCE IN 2016/2017?
106
NEW CARERS ADULT CARERS REGULARLY ATTEND
GROUP MEETINGS
CARERS’ CAFES
DROP-IN MONTHLY SESSIONS THERAPY OUR NEW RESPITALITY SERVICE OFFERED RESPITE OPPORTUNITIES TO UNPAID CARERS
87
DURING THE LAST
5
3 MONTHS
PKAVS Annual Impact Report 2016/17
Across 2016/2017, we have received 298 new referrals for adult carers support, 37 more than during the previous year. We are responding to this increasing need by expanding the support we offer and strengthening our existing services. Throughout the year, 246 individual Carers Support Plans have been completed, with carers directed to our services as well as being signposted to other providers and organisations. 106 new carers are regularly attending support group meetings, carer’s cafes, and drop-ins, while 93 are participating in monthly complimentary therapy sessions. Our newly developed respitality service offered 87 respite
opportunities to unpaid carers during the last 3-months of the year. By speaking to carers 6-weeks after their initial support plan was put in place, we have found 86% are reporting improved health, social life, work/ education, or relationships. Of carers that accessed our respitality service, 100% of the feedback received demonstrated positive outcomes, including improved coping abilities and reduced levels of stress. Throughout the year, 230 adult carers regularly accessing our activities and support reported a positive impact on their wellbeing as a result of our Adult Carers Services.
100%
SAID GROUPS YOUNG CARERS HELPED TAKE At the end of 2016/2017, there were
THEIR MIND OFF CARING ROLE
83%
HAD IMPROVED SELF-ESTEEM
RESIDENTIAL BREAKS
5
INCLUDING LONDON & BLACKPOOL
131
ONE-TO-ONE SESSIONS
50 GROUP ACTIVITIES TRAINING OPPORTUNITIES AVAILABLE TO YOUNG ADULT CARERS INCLUDING:
253 young carers active within the service, with 90 new referrals received throughout the year. Many of these referrals were from schools across Perth & Kinross, highlighting the important work being done raising awareness in education settings.
Groups of young carers took part in 5 residential breaks throughout the year, including trips to London and Blackpool, and team building and adventure getaways across Scotland. 121 one-to-one support sessions were provided alongside weekly groups and school holiday respite activities.
74 young carers’ assessments were completed, taking a holistic look at the carers’ situation and identifying support that can be provided to improve their caring role and overall wellbeing.
From selected evaluations, 83% of young carers reported improved self-esteem and confidence and 100% said the groups helped them take their minds off their caring role.
YOUNG ADULT CARERS Over the year, the service supported 48 young adult carers (aged 16 to 25) and received 28 new referrals. 131 oneto-one sessions, 50 group activities, 1 residential, and 5 day trips took place offering support, promoting peer relationships, and helping to build self-esteem and confidence. After initial assessments and one-toone work, many young adult carers were signposted to specialist support
services such as mental health, as well as being helped to access individual grants for respite, IT, university accommodation, and transport. Throughout 2016/2017, young adult carers were provided with access to training opportunities such as Prince’s Trust Team Programme and given the opportunity to relax and make new friends during respite groups.
PKAVS Annual Impact Report 2016/17
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WITH
4,740
RESPITE DAY CARE PLACES
98%
REPORTING INCREASED CONFIDENCE
In 2016/2017, 4,740 respite day care places were provided to cared for people at our Blairgowrie and Perth day centres. 84% of cared for felt more independent as a result of attending the day clubs and 98% reported feeling increased confidence. In 2016/2017, 4,740 respite day care
DAY CENTRES
places were provided to cared for people at our Blairgowrie and Perth day centres. 84% of the cared for felt more independent as a result of attending the day clubs and 98% reported feeling increased confidence.
WHAT ARE WE REALLY PROUD OF IN 2016/2017? In 2016, we launched our respitality service, allowing us to provide breaks, generously gifted by local businesses throughout Perth and Kinross, to carers. Our newly employed Respite Development Officer has worked hard to strengthen these relationships and raise awareness of the project. These short breaks are proving to have immediate impacts on carers’ abilities to continue in their caring roles. “Even one night away from the usual responsibilities makes a big difference, just having yourself to think about even for a short time.” Carer after overnight stay at the Four Seasons Hotel, St Fillans Young Carers Identification Cards were launched in January 2017 at a well-attended event with over 70 professionals looking to learn about the Identification Cards and how they can promote, support, and recognise the card in their service. The ‘Young Carer Identification Scheme’ was launched by Deputy First Minister, John Swinney, and consists of an ID card issued to young carers in Perth & Kinross. The card enables children aged 8 to 16 in a caring role to be recognised as a young carer, increase
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PKAVS Annual Impact Report 2016/17
the confidence of the young carer to manage their caring role, allow medical professionals to share appropriate information with the young carer at their discretion, and assist schools in identifying young carers and helping to put measures in place to support them. “That the Parliament welcomes the launch of the Perth & Kinross Association of Voluntary Service (PKAVS) Young Carers Identification Card; understands that PKAVS Carers Service has worked in partnership with NHS Tayside & PKC to deliver the card; recognises the hard work and commitment of these partners;
welcomes that the card has been introduced as the result of a positive consultation with young carers, and that it will support self-identification of young carers so that schools and healthcare services can provide the vital support that they may require.” Claire Baker MSP, Parliamentary Motion
A successful grant application was made to the Big Lottery Improving Lives Large grant programme. The £341,001 awarded will afford PKAVS the opportunity to develop and deliver its Young and Young Adult Carer Services over the next 3-years.
Case Study
I thoroughly enjoyed the experience and found it very relaxing. We even took our folding chairs to sit out in the back garden because it was so peaceful and quiet it didn’t cause my husband any distress. All the Staff at PKAVS have been very helpful, it’s so lovely to be thought of and to receive so much help. I definitely felt the benefit of the break because my husband was at peace which in turn made me relax.
‘Betty’ is the main carer for her husband ‘David’ who suffers from Dementia. Betty was referred to PKAVS Carers Hub in January to learn more about the support options available to unpaid carers in Perth & Kinross. Since then Betty has been actively engaging with our services and has already been issued with 6 Complementary Therapy Vouchers and attended the Social Therapies held at The Gateway. Through discussions with the friendly adult carers support staff it was identified that Betty and David would benefit from a short break. Through the Respitality project they were able to book a week away at the Respitality Bungalow in Pitlochry.
LOOKING TO THE FUTURE Over the coming year, we will expand our respite opportunities to ensure that people can access personalised breaks and support. We plan to increase our use of social media to help raise awareness of the services and support that we offer. Many young carers have requested that they have dedicated time to talk about
their own wellbeing and feelings. We plan to develop and implement a Young Carers Mental Wellbeing Group to help achieve this. Through our Schools Support Worker, we will continue to raise awareness of young carers and educate on how they can be identified and supported in Perth and Kinross.
PKAVS Annual Impact Report 2016/17
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It is fantastic having PKAVS as a first port of call for the many areas of support that we need as a new third sector organisation and the staff could not be more helpful and knowledgeable.
THIRD SECTOR & VOLUNTEERING HUBS OUR ROLE AS PERTH & KINROSS’ THIRD SECTOR INTERFACE PKAVS Third Sector & Volunteering Hubs have a vital role to play as the local Third Sector Interface (TSI) for Perth & Kinross. Across Scotland, there are 32 TSIs, one for each local authority area. They have the responsibility of supporting and developing all local third sector activity, whatever its form. The TSI supports, develops and connects voluntary organisations, charities, community groups, social enterprise, and volunteering throughout Perth & Kinross. TSIs promote volunteering and host a collective database of over 10,000 volunteering opportunities across Scotland.
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PKAVS Annual Impact Report 2016/17
They are supported by Voluntary Action Scotland and the Scottish Government to support and administer the Saltire Awards, celebrating the huge contribution of young volunteers. TSIs also play a ‘brokerage’ role, ensuring the third sector has a voice as a professional partner in local partnership work, and that its skills, knowledge, and impact are well recognised and supported to tackle key priorities within communities and partnerships. In the task of reforming public services, this role is becoming increasingly vital to help achieve better outcomes for all.
A further aspect of our role is to provide organisational support to aid effective management and governance, and business support to organisations using social enterprise as a model to deliver social good. The Hubs’ work as a TSI ensures that Perth & Kinross’ third sector and volunteers are well supported, connected, and encouraged, to develop.
R
HOW HAVE WE MADE A DIFFERENCE IN 2016/2017?
44
SOCIAL ENTERPRISES
SAID THEY FELT MORE CONFIDENT TO DEVELOP THEIR ENTERPRISE
337
YOUNG PEOPLE REGISTERED FOR
OVER THE YEAR
WE HAVE GIVEN DIRECT SUPPORT
TO VOLUNTEER
ORGANISATIONS
73
SAID THEY ARE BETTER ABLE TO RECRUIT, RETAIN AND MANAGE
Across the year, we have offered support to 44 social enterprises, with 100% reporting that they feel more confident to develop their enterprise. We have achieved this through 1-1 support, holding 11 Social Enterprise Network meetings, signposting 34 social enterprises to other organisations for expert advice, facilitating and attending 32 training sessions and promotional events, and publishing 23 e-Bulletins promoting social enterprise. In 2016/2017, we provided 160 third sector organisations with support, including advice on legal structures, roles and responsibilities, governance, and marketing. Working to support funding applications, we have helped to secure £319,450 for third sector organisations throughout Perth & Kinross. Over the year, we have given direct support to 73 volunteer involving organisations with 95% reporting that
they are better able to recruit, retain, and manage volunteers as a result. 337 young people are now registered for Saltire Awards through the Volunteering Hub with 6 achieving Saltire Summit, demonstrating their outstanding contribution to volunteering. We hosted 33 Strategic Third Sector Forums in 2016/2017. These forums increased their knowledge of public policy, contributed to strategic planning of services and raised the voice of the Third Sector and the people it works with. Throughout the year, forums have continued to grow in size and work, with the Health & Social Care Strategic Forum passing 100 members. All the forums reported feeling they were better able to influence and contribute to public policy development, with the Health and Social Care Forum rating 100% from respondents questioned on this.
WHAT ARE WE REALLY PROUD OF IN 2016/2017? The past year has seen a particular focus on promoting and encouraging volunteering in rural areas. We have participated in volunteering partnerships to jointly organise volunteering celebrations and award events in Kinross and Aberfeldy. In Crieff, we delivered volunteer coordinator training sessions to support the development of local volunteering. While in Blairgowrie, working with a local anchor organisation, we are sharing resources on volunteering opportunities in the area and have a trained volunteer undertaking matching and offering volunteering advice to local residents. Our 2 Time Banks in Aberfeldy, and Blairgowrie and Rattray, between them had 143 members who exchanged over 653 hours of time helping one another last year. We have undertaken considerable additional work to ensure that national Social Enterprise Support Agencies worked with us locally on a common agenda. As a result of this, significant opportunities have arisen to promote and support social enterprise locally.
Working alongside Just Enterprise and First Port, valuable training on market research, brand management, and cash flow planning was offered, providing the local social enterprise community the opportunity to grow and learn together. We also worked jointly in schools to promote social enterprise to young people. Through our facilitation of the Health & Social Care Strategic Forum, we have supported the sector to come together around key themes from our Strategic Commissioning Plan, where it can provide pace and leadership within our partnership. The TSI is supporting conversations around the themes of
self-management, social prescribing, inclusion, and physical activity. The Children, Young People, and Family Strategic Forum maintained ongoing input into the development of a strategic commissioning plan for Perth & Kinross Council Children’s Services, increased its tendering skills, and formally input into the development of the Tay Plan for Children and Families. We are proud of each forum’s progress and the increasing confidence of the sector to engage in strategic planning and to offer a clearer third sector perspective and vision for strategy within that.
PKAVS Annual Impact Report 2016/17
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Case Study After experiencing a lack of community based activities for families, a group of volunteers came together in 2016 and organised a week of activities for children and families. Crieff Kids Week was a huge success; winning local, national, and international support. The following year the volunteers approached PKAVS Third Sector Hub while preparing for their 2017 event. The Hub worked with the committee to develop their constitution, provided training, and supported the development of the funding application, resulting in the award of ÂŁ9,480, entirely covering the cost of the 2017 event. Further training was provided around child protection and volunteer involvement, allowing the expansion of the event and improving its sustainability. Both the event itself, and its development, have provided ongoing opportunities for the families of Crieff to share activities and work together, creating a sense of belonging and cohesion that was previously missing from that part of the community.
LOOKING TO THE FUTURE We are working on strengthening the identity of the Third Sector Interface (TSI) role of the Third Sector Hub in 2017/2018. We will be engaging with our third sector and public sector partners to understand what our stakeholders want from their local TSI and how they understand our role. We will be launching a revamped website, updated literature, and working hard to raise the profile of both the TSI and the wider Third Sector across Perth & Kinross. We are also excited for all of the opportunities offered to the Third Sector through the Fairness Commission and the refocusing of the Community Plan. We will be working hard to connect our third sector colleagues into opportunities for local collaboration.
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PKAVS Annual Impact Report 2016/17
Thanks to the courses I’ve been helped to sign up to, my English skills greatly improved. Thanks to that experience I also had volunteering work that I could add to my CV. I gained work experience and completed a course which will help me in the future while looking for a job.
MINORITY COMMUNITIES HUB HOW HAVE WE MADE A DIFFERENCE IN 2016/2017? CLIENTS ATTENDED JOINT SURGERIES
OVER THE YEAR
ATTENDED 314 STUDENTS ESOL CLASSES
TR A IN ING COURS ES
136 INDIVIDUALS PROVIDED
EMPLOYABILITY SUPPORT
In 2016/2017, we received 1,832 requests for multilingual information, advice, advocacy, and case work. This support was strengthened by 14 training courses and presentations delivered to local minority ethnic communities.
supported by the Hub; 263 clients attended joint surgeries held with other 3rd sector organisations; 314 students attended ESOL (English as a Second Language) classes; and 136 individuals were provided with employability support.
140 group meetings were facilitated by the Hub throughout the year with 59 rural outreach surgeries being held across three locations. These meetings focussed on topics including personal finances, health and wellbeing, housing, and employment.
277 attendees at training throughout the year said they now had an improved knowledge of local services available for individuals from minority communities along with a better understanding of different cultures.
Over the year: training and awareness sessions for ethnic communities were attended by 242 service users; 106 carers and their cared-for were
Through access to support, advice, and multi-cultural groups, 198 minority community members reported improved health and wellbeing.
PKAVS Annual Impact Report 2016/17
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WHAT ARE WE REALLY PROUD OF IN 2016/2017? With our staff’s support, community members took part in participatory budgeting opportunities, presenting their proposals and successfully receiving funding for short trips to bring communities together for new experiences while reducing isolation. We have delivered Cultural Awareness Training to Churches Action for the Homeless (CATH), Perth & Kinross Rape & Sexual Abuse Centre (RASAC), Perth & Kinross Drug & Alcohol Team, and Perth Citizens Advice Bureau. As a result of these sessions we have established new working relationships between our services and are now working closely with them to support ethnic minority clients. The Hub hosted a community exhibition of artwork produced by workshop participants from around Scotland, including the local Chinese Community, focusing on their experience of living in Scotland. The exhibition was officially launched by Perth Provost, Liz Grant at Perth College, with over 1,000 people estimated to have visited this exhibition during its run. As a part of Roots Scotland Partnership Projects, the Minority Communities
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PKAVS Annual Impact Report 2016/17
Hub worked with West of Scotland Regional Equality Council (WSREC) and Perth Chinese Community Association to organise a number of workshops and events to celebrate The Chinese Mooncake or Lantern Festival. The series of workshops and events included a Mooncake making workshop, lantern making workshop, and a lantern parade in Perth City Centre. Local Minority Communities have visited places of important Scottish history throughout 2016/2017 including Scone Palace, The Museum of Scotland, and St Andrews Cathedral. These visits allow friendship-building, integration, and the opportunity to learn about Scotland’s history and heritage.
Case Study ‘Magda’ arrived in Perth & Kinross four years ago. She found information about the Minority Communities Hub on internet and decided to make an appointment. The staff helped her work through challenges she was experiencing and supported her to obtain a National Insurance Number, register with GP, sign up her child to a school, and create a CV; helping her to secure employment. Through attendance at English classes she was able to gain qualifications which allowed her to further develop her skills. She said getting in touch with PKAVS was, “The best decision I’ve made!”
A SERVICE FOR TODAY’S PERTH & KINROSS The local, economic, political, and demographic conditions in which the Minority Communities Hub operates is changing rapidly. With the process of the UK leaving the European Union underway, we are seeing an impact on Perth & Kinross’ existing European Union residents, leading to significant increases in the Hub’s workload. In addition to this, we are experiencing a diversifying client base, major funders
being heavily oversubscribed, an ageing population, and support from local government becoming harder to obtain. At the same time, the overall numbers of clients looking for support continues to increase. To address all these challenges and develop a service fit for the future, PKAVS commissioned an external review of the Hub’s services, structure, and staffing.
It was recommended that an alternative Hub model be developed to ensure sustainability, thus improving the viability and impact of the Minority Communities Hub. The new model will address the key risks identified during the review, and also provide a refined focus on meeting the needs of local minority communities while offering the support required by partner agencies and organisations.
LOOKING TO THE FUTURE A key part of PKAVS Minority Communities Hub’s work is to build the capacity of minority ethnic communities to lead and develop their own activities and supports in the community. This ranges from assistance for engagement and consultation exercises to enable voices and influence to be shared, to capacity building support for minority ethnic community groups to achieve their goals. The recently published Report and recommendations from Perth & Kinross Fairness Commission said, “..it is essential that services recognise the distinct challenges, cultural issues and inequalities that people face and seek to support them. This may include translation, the accessibility of services, or just ensuring that Perth & Kinross continues to be a welcoming place to call home.” Over the coming year, we will increasingly offer cultural awareness support to service providers and other large employers through short-term secondments and group sessions. Working alongside key partners, we plan to jointly identify areas where Minority Communities Hub staff could work alongside local bodies to improve understanding of the challenges ethnic minority communities face and help to improve and develop their services. The Fairness Commission went on to say,
“We heard from people in our ethnic minority communities that they have difficulty in accessing important services if they don’t speak English as their first language.” Working with Language Base, we plan to promote, develop, and expand this established translation service to aid ethnic minority clients, with an aim to increase access to valuable local services for non-English speakers. Over the coming months we will meet
and discuss options with appropriate organisations such as Welfare Rights, NHS, Citizens Advice Bureau, and Business Gateway for regular awareness and training sessions. Working with minority communities and partners throughout Perth & Kinross, we want to ensure that the revitalised and re-focussed service that we are developing is capable of making significant impacts through the support that it provides local people. PKAVS Annual Impact Report 2016/17
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It’s a place where you can come in, feel safer, be more confident and learn to live again.
MENTAL HEALTH AND WELLBEING HUB HOW HAVE WE MADE A DIFFERENCE IN 2016/2017? HAVE BEEN 115 CLIENTS SUPPORTED AT THE
WALLED GARDEN AND WISECRAFT
71
REPORTED ADDITIONAL SOCIAL CONNECTIONS
A KEY CONTRIBUTOR TO IMPROVED MENTAL HEALTH WORK STUDENTS ON PLACEMENTS FROM 8 SOCIAL
Throughout 2016/2017, 115 clients have been supported at the Walled Garden and Wisecraft, with 47 new referrals received. These referrals have been supported by 35 information and awareness raising events, 15 of which have been school talks, emphasising our focus on supporting more younger people. Clients registering with the service are now undertaking an I.ROC/Talking Mats assessment to aid in developing their Personal Support Plan, allowing their recovery journey to be tailored to their needs and interests. This delivery model allows for a client-led service with high levels of engagement. 31 clients are reporting engaging in physical activity, 28 in Healthy Living
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PKAVS Annual Impact Report 2016/17
activities, 71 report additional social connections, and 44 say they are taking part in education and volunteering. All of which are key contributors to improved mental health and wellbeing. We have supported 8 Social Work students on placements from the University of Dundee, providing varied and hands on opportunities for people to develop their knowledge, skills, and experience. During 2016/2017, we have offered health checks on a fortnightly basis in conjunction with NHS Tayside. This service is based at our Wisecraft location and is a drop-in facility for clients, as well as the local community, to help improve general health and wellbeing.
WHAT ARE WE REALLY PROUD OF IN 2016/2017? In 2016/17, we offered 13 residential and outdoor experiences, funded primarily by Scottish Natural Heritage. These included a one night trip to Belmont Centre in January, allowing 9 clients time to socialise, de-stress, and develop new skills.
We were successful in achieving funding through a participatory budgeting event, allowing us to develop a new project (in 2017/2018) called Teach a Talent. Initially, we will work with a local artist who will teach their talents to our clients. Future activities will be varied and range from glass fusing to singing workshops.
Funding was secured in March 2017 from the Women’s Fund for Scotland to develop a dedicated women’s group, promoting empowerment through learning practical skills.
Throughout the year, our Walled Garden Café has undergone revamping - it has been decorated and now showcases art work created by our clients. This has been a lovely addition, giving people a sense of pride and achievement when seeing their work displayed publicly and available for sale.
Participants are already enjoying the weekly sessions, learning skills including joinery, soldering, and bushcraft. Our Branching Out project was presented at the Community Innovation Fund, a significant achievement, allowing us to showcase the project and share how it was developed.
Case Study In 2016, PKAVS launched ‘Our Stories’, when we initially approached Christine to ask her to share her story with us she was extremely apprehensive. This was a big step for her and completing it was a real achievement. The opportunity was the first time she had been given the chance to publicly share her struggles and experiences. Telling her story, gave her the chance to reach out and help others who have similar difficulties which was really important for Christine as she enjoys helping people. Since filming her story, Christine’s confidence has grown significantly. She attends Wisecraft regularly, going on walks and participating in creative arts activities. She has built stronger relationships with other clients and feels much more comfortable in larger groups.
LOOKING TO THE FUTURE Thanks to the Community Innovation Fund, we look forward to evolving our Branching Out project into “Branching Out 2: The Next Generation” with a stronger focus on young people. This project will give clients the opportunity to gain DIY skills and build further social connections in a supported setting. Having secured funding from the Gregg’s Foundation Environmental Grant, we will be establishing a bee colony at the Walled Garden.
Bees are important pollinators and will help our garden thrive as well as providing clients and volunteers with opportunity to learn about beekeeping. We are working to secure funds to develop our opportunities for young people – ensuring that those aged 16 - 25 who are facing mental health and wellbeing difficulties have equal opportunity to engage in our services and receive the support that they need. PKAVS Annual Impact Report 2016/17
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This service has been a lifeline for me. Shopping in town or meeting friends for a coffee would be so difficult for me without a scooter. I’ve even accompanied my son round the North Inch on his bike on a scooter! The people who run this service are wonderful, I’m so grateful to them and PKAVS.
SHOPMOBILITY
2,336
SCOOTER HOW HAVE HIRES WE MADE A DIFFERENCE IN TO INDIVIDUALS 2016/2017?
WITH LIMITED MOBILITY USERS
49
FORMAL FEEDBACK
RATED THE SERVICE GOOD OR EXCELLENT SAID THEY WERE ABLE
TO RETAIN THEIR INDEPENDENCE
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PKAVS Annual Impact Report 2016/17
Throughout 2016/2017, we have provided 2,336 scooter hires to individuals with limited mobility, allowing those who would otherwise struggle to access the city’s shops, eateries, and amenities the chance to. The scheme ensures that Perth’s City Centre can be enjoyed by all. Of 49 users who provided formal feedback, 100% rated the service as good or excellent, and 89% said that because of the service they were able to retain their independence. By providing 4 regular volunteering opportunities, Shopmobility helps to build confidence, create social connections, and give local people the chance to give back.
WHAT ARE WE REALLY PROUD OF IN 2016/2017? The Shopmobility offices in Perth’s Canal Street Car Park were renovated in 2016, allowing the service to move into newly built accommodation. These offices will allow the service to grow as well as providing a comfortable and welcoming environment for volunteers and service users.
LOOKING TO THE FUTURE A focus will be placed on the marketing of Shopmobility with a view to increase donations. These donations are vital as they will support the renewal of the vehicle fleet and its ongoing maintenance.
FINANCIAL REPORT STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2017 Incoming resources Donations and Legacies Charitable Activities Other Trading Activities Investments Other Total incoming resources
Designated Unrestricted Restricted Total funds Total funds funds funds funds 2017 2016 £ £ £ £ £ - 13,950 29,590 43,540 45,322 600 153,623 1,838,041 1,992,264 2,160,539 - 16,606 37,801 54,407 14,294 - 19,731 - 19,731 19,192 - - 1,000 1,000 3,700 600
203,910
1,906,432
2,110,942
2,243,047
Expenditure on: Raising Funds Charitable Activities Other
- 16,538 84,202 100,740 85,025 9,139 247,377 1,746,933 2,003,449 1,933,921 - - - - 5,714
Total resources expended
9,139
263,915
1,831,135
2,104,189
2,024,660
Net income / (expenditure) before transfers
(8,539) (60,005) 75,297 6,753 218,387
Transfers Gross transfers between funds
118,000
357,232
(475,232)
-
-
-
-
(13,000)
109,461
297,227
(399,935)
6,753
205,387
10,796
68,091
1,050,984
1,129,871
924,484
Pensions – Loss on remeasurement of liability Net movement in funds Reconciliation of funds Total funds brought forward at 1 April 2016 Total funds carried forward at 31 March 2017
120,257 365,318 651,049 1,136,624 1,129,871
This is an extract from the audited accounts of Perth & Kinross Association of Voluntary Service Limited approved on 30 August 2017. On Behalf of the Board:
Andy Chan (Chairperson) We confirm this information is consistent with the audited annual accounts.
Campbell Dallas LLP 5 Whitefriars Crescent, Perth PH2 0PA A complete set of the audited accounts is available from the: Finance Manager PKAVS Limited The Gateway, North Methven Street, Perth PH1 5PP
PKAVS Annual Impact Report 2016/17
18
PKAVS is the leading charity enhancing lives and connecting communities throughout Perth & Kinross Every year, we enhance the quality of life of thousands of local people, including young and adult unpaid carers, individuals recovering from mental ill-health, and minority communities. We work tirelessly across Perth & Kinross to improve wellbeing, connect communities, and help people realise their potential.
PKAVS Head Office The Gateway, North Methven Street, Perth, PH1 5PP Email: admin@pkavs.org.uk Tel: 01738 567076 (Reception) Fax: 01738 440747 The Gateway is open 9am – 6pm Monday – Thursday and 9am – 5pm on Friday Registered company number (SC 086065). Registered charity number (SC 005561). Designed by tgocreative.co.uk