2024–2025 KeyBank Broadway Series Season Ticket Guidebook
SEASON TICKET GUIDEBOOK
Dear Friend,
Welcome to another thrilling season of the KeyBank Broadway Series at Playhouse Square! Whether you’re joining us as a returning Season Ticket Holder or experiencing the magic of Broadway in CLE for the first time, we are absolutely delighted to have you.
As a season ticket holder, you’re in for an exceptional experience. This guidebook is your go-to resource, packed with all the information you need to make the most of your time with us. From performance schedules to your exclusive benefits, we’ve covered everything to ensure your Playhouse Square experience is nothing short of extraordinary.
Should you have any questions or need assistance at any point during the season, our Season Ticket Services team is here to help you every step of the way. You can reach them at 216-664-6050, weekdays from 9 a.m. to 5 p.m.
Thank you for your continued commitment to the KeyBank Broadway Series. Your enthusiasm and support are what make Playhouse Square the vibrant, dynamic destination it is today. Here’s to a spectacular season filled with memorable moments and breathtaking performances!
Warm regards,
David Greene Senior Vice President of Programming Playhouse Square
Company - HAMILTON National Tour - Photo by Joan Marcus
MOBILE ASSISTANCE TEAM
Playhouse Square season tickets are digital and compatible with your iPhone or Android device. Visit playhousesquare.org/mobiletickets for instructions and helpful videos on managing your tickets online. For additional support, contact our Mobile Assistance Team at 216-377-2240 or email mobiletickethelp@playhousesquare.org.
Mateus Leite Cardoso and Nick Drake in the North American Tour of & JULIET - Photo by Matthew Murphy
Our promise.
Our team of Season Ticket Services professionals are available to assist you with all of your account needs Monday through Friday, 9 a.m. to 5 p.m. From helping you redeem your benefits to answering any questions you have along the way, we invite you to visit us online, email, or call for help. We hope to provide you with the very best in personal and attentive service. Your Season Ticket Services team is always happy to help you get the most from your Broadway in CLE experience!
Need help with your account and don’t want to risk sitting on hold?
Schedule an appointment with us and we will be ready when you are ready.
Maya Lagerstam and Tyler Joseph Ellis in The North American Tour of SHUCKED - Photo by Matthew Murphy and Evan Zimmerman
PRE-SALES
Jump to the head of the line!
Enjoy year-round access to buy tickets to Playhouse Square shows and stay in the know about all things Broadway in CLE with the Weekly Buzz delivered straight to your email inbox.
Skye Alyssa Friedman, Pierce Wheeler, Emily Koch, Darron Hayes and Grace Capeless in the National Tour of KIMBERLY AKIMBO - Photo by Joan Marcus
SWAP-A-SHOW®
See something different.
With your flexible Swap-a-Show® benefit, you can trade in your tickets from one show on the series for additional tickets to another Key Bank Broadway Series show. Or, use this one-time benefit to swap into a show that is not available on the series. Be sure to call your Season Ticket Services team to make your Swap request. This benefit expires on December 31, 2024. Please submit your requests before that date. Your current swap options include: ‘TWAS THE NIGHT BEFORE by CIRQUE DE SOLEIL, LIFE OF PI, PARADE or PETER PAN.
DEC 4–15, 2024
APR 9–13, 2025 JAN 7–26, 2025 FEB 4–23, 2025
Company - HAMILTON National Tour - Photo by Joan Marcus
TICKET EXCHANGES
Same show. Different day.
The ultimate in flexibility! Season Ticket Holders have the benefit to exchange tickets at no additional cost. If you choose to exchange for a performance with a higher ticket price than what you originally purchased, you will only be charged the difference. All exchange requests must be made prior to your scheduled performance, preferably with 48 hours’ notice. Unfortunately, there are no refunds for missed performances.
Mike Nappi in The North American Tour of SHUCKED - Photo by Matthew Murphy and Evan Zimmerman
LOWEST PRICE LOCKDOWN® Guaranteed savings.
Savvy buyers like you will enjoy each performance a little more, knowing that you received the best deal in town for Broadway, with savings of up to 55% (or greater) compared to the cost of individual show tickets.
Carolee Carmello in the National Tour of KIMBERLY AKIMBO - Photo by Joan Marcus
GO BEHIND THE CURTAIN
with professor Joe Garry.
Buzz Pre-Show Talks: get the story behind the story, in the Upper Allen one hour before most performances.
For complete times, locations and video on demand, check out the Buzz schedule at playhousesquare.org/buzz
for Playhouse Square
Ohio residents can show their passion for Playhouse Square as they hit the road with the new Playhouse Square organizational license plate. All Ohio motorists are eligible to purchase the specialty license plate which features the Playhouse Square maroon logo.
For more information and pricing, please visit bmv.ohio.gov or your local BMV Deputy Registrar License Agency.
PLAYHOUSE SQUARE DISTRICT
Restaurant and Bars
3 Corbo’s Bakery
Explore Corbo’s Playhouse Square, a full service bakery right next to the KeyBank State Theatre, in the heart of the theater district. Enjoy in-bakery dining or carry out of some of the most delicious baked goods in Cleveland including a vast assortment of cookies, cakes, pastries, homemade breads, gelato and more from a family-owned bakery that is a Cleveland legend.
1603 Euclid Ave., 216-400-7170
4 Ghost Light Restaurant and Lounge at the Crowne Plaza
Open for dinner with a variety of American fare.
1260 Euclid Avenue, 216-615-7500
5 Hofbräuhaus Cleveland
Hofbräuhaus Cleveland is a German Microbrewery, Restaurant and Biergarten offering authentic German favorites, fresh bier brewed onsite and live music every day!
Cozy Irish pub nestled in the heart of Playhouse Square. Over seventy whiskeys and ten draft selections. Private party room available upon request. Bar service only but carry in food welcome.
Driftwood Group’s Republic Food + Drink serves up American pub fare and features a drink menu built around bourbon. 1425 Euclid Avenue 216-400-7133, thedriftwoodgroup.com
8 RJF Presidents’ Club
Members Only The RJF Presidents’ Club is a private dining room and lounge open to Donor Circle members at the Gold Founder ($2,500) annual gift level and higher. The Club provides a relaxed, comfortable atmosphere to entertain guests and clients before and after a show and is also available for use during performance intermissions. Located above the Playhouse Square Ticket Office. For information on becoming a member visit playhousesquare. org/giving
PLAYHOUSE SQUARE DISTRICT Restaurant and Bars
9 Sushi En
Sushi En’s menu offers delicious Japanese cuisine inspired by traditional flavors for lunch and dinner in the Playhouse Square District.
1942 Tacos & Tequila highlights the best of authentic Mexican cuisine. Enjoy a variety tacos, burritos and, of course, margaritas.
1220 Huron Rd. E, 216-727-0188
11 Yours Truly
Located in the historic Halle building, Yours Truly offers casual dining for breakfast, brunch, lunch and dinner. Enjoy a diverse menu, featuring made from scratch healthy and indulgent food as well as a full bar.
1228 Euclid Avenue, 216-621-2700
ALSO IN THE NEIGHBORHOOD
12 DISTRICT 1350 Euclid Avenue 216-858-1000, districtcleveland.com
13 Green Rooster 2033 E. 14th Street 216-862-7557, thedriftwoodgroup.com
19 Zaytoon Lebanese Kitchen 1150 Huron Rd. E 216-795-5000, zaytoonlebanesekitchen.com
20 The Fruit Stand 1505 Euclid Avenue 216-417-7836, thefruitstandohio.com
21 The Brasserie 1501 Euclid Avenue
22 The Bulkley Bar 1501 Euclid Avenue
23 Gochujang 1350 Euclid Avenue 216-331-0520
SEE A SHOW. STAY THE NIGHT!
Complete your Playhouse Square experience with a stay at the newly-renovated Crowne Plaza Cleveland. Reservations: 216-615-7500
Just a five-minute walk from the theaters! The Crowne Plaza Cleveland is the official hotel of Playhouse Square.
HELP US KEEP
Playhouse Square special.
We ask you, as a very important member of the Playhouse Square family, to share the pride we have in our theaters. We are afforded just a small percentage of the proceeds from ticket sales and must rely on philanthropic support to meet our operating costs and maintain our historic venues. Help keep Playhouse Square as special for future generations as it is for you by making a donation today.
For more information visit playhousesquare.org/giving
WAITING IN THE WINGS
Coming soon to Playhouse Square
From the moment guests enter the gateways and see the dazzling marquees of the Playhouse Square District, we hope to create unforgettable experiences. As valued Season Ticket Holders for the KeyBank Broadway Series, we are excited to give you a sneak peek at the new offerings that you will soon be able to enjoy in the PSQ District.
For pre-and post-show food and drink options, The Bulkley Building boasts two new venues – The Brasserie and The Bulkley Bar – just steps away from your seat in one of our historic theaters.
With the recent addition of the historic Greyhound Building, we are not only expanding the Playhouse Square District, but we are continuing to re-imagine indoor and outdoor spaces in our neighborhood to enhance your time here.
Euclid Avenue will be home to another new dining option in the former Cowell and Hubbard building, The Friars’ Table; while the Euclid News Marketplace will open in the Hanna Building directly across the street from the theaters.
Playhouse Square season ticket holders will be the first in the country to experience new touring productions. THE NOTEBOOK will launch its North American tour in Cleveland, kicking off our 2025–26 KeyBank Broadway Series in September 2025. This is a direct result of Ohio legislation dedicating tax credits to theatrical productions in the state.
The Tony Award-winning musical SUFFS also joins the 2025–26 KeyBank Broadway Series line-up, taking the stage in Cleveland in February 2026.
Stay tuned for future announcements as we reveal more shows coming to the 2025–26 KeyBank Broadway Series over the coming weeks and months.
Now is an exciting time to be a part of our KeyBank Broadway Series family, and we look forward to sharing more developments that will enhance your visits to the Playhouse Square District.
EUCLID NEWS MARKETPLACE RENDERING
THANK YOU
We wish to extend our gratitude to KeyBank for their title sponsorship of the KeyBank Broadway Series and for being a consistent, engaged, and true partner to Playhouse Square, our audiences, district, and community.
Rachel Simone Webb and the company of the North American Tour of & JULIET - Photo by Matthew Murphy
Neil Haskell - HAMILTON National Tour - Photo by Joan Marcus