The Plympton Community Magazine, October 2017 by OM Plymouth Magazine

October 2017 | Area 2

G P SERVICE A year after our first visit, we catch up with Geoff & Carolyn at G P Service

DCL VEHICLE HIRE Whether you are a domestic or commerical client, Rupert Wills at DCL has got you covered

BREAST CANCER AWARENESS MONTH This year marks the 25th Anniversary of the pink ribbon

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CREATIVE DIRECTOR Myles Lockwood myles@oracle.uk.net

Area 2

EDITOR Libbi Chapple libbi@oracle.uk.net ACCOUNT MANAGEMENT Myles Lockwood Emma-Jane Corry emma@oracle.uk.net SALES MANAGERS Myles Lockwood Emily Trace emily@oracle.uk.net GRAPHIC DESIGN Tom Coles Libbi Chapple EDITORIAL Libbi Chapple PHOTOGRAPHY Tom Coles tom@oracle.uk.net SISTER MAGAZINE OM Plymouth www.omplymouthmagazine.co.uk

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The Plympton Community Magazine, Oracle Publications, Unit 5, Bowker House, Lee Mill, Nr. Ivybridge, PL21 9EF Copyright © 2017 The Plympton Community Magazine. All rights reserved. Nothing in this magazine may be reproduced in whole or in part without the expressed written permission of the publisher. We have done our utmost to ensure that all the content is correct and accurate at the time of print, but we emphasise that Oracle Publications accepts no responsibility for any mistakes or omissions in this publication. All opinions expressed in The Plympton Magazine are that of the individual contributor and are not always shared by the publication.

Editor’s Note... October means we are well and truly into Autumn. Jumper weather, thick fluffy scarves and countless hot chocolates await! Halloween is a tradition that has been celebrated in the UK for over 100 years, and given Plymouths rich history, we have no shortage of spooky tales right on our doorstep. Turn to page 22 to find out more. October is Breast Cancer Awareness month, and this year is the 25th Anniversary of the pink ribbon. I spoke to Sue Hobbs, Chair of the Primrose Foundation to find out about the local services on offer for the people of Plymouth. You can read more about this on page 12. As usual, we have some inspiring business profiles for you to readwe catch up with Geoff and Carolyn at G P Services, and visit Rupert Wills of DCL Vehicle Hire. Have a lovely month!

Libbi

Libbi Chapple - Editor

Contents

October 2017

SSI Electrical

Vegan Warrior

G P Service

H M Williams

Russels Flooring

Halloween Events

Breast Cancer Awareness

Green Space

Platinum Breaks

Walk For Freedom

Plymouth Pavilions

Reader Response

DCL Vehicle Hire

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BUSINESS PROFILE A year after our first visit, we catch up with Geoff and Carolyn, owners of G P Service, about their appliance-repair business and its success. This “proper husband-and-wife business” is now in its eleventh year, and there is no end to the steady stream of coffee machines, vacuum cleaners and other appliances coming through their door.

P Service is owned and run by husband and wife team, Geoff and Carolyn from Woolwell, where they offer cost-effective appliance repairs. In the 11 years since the business started they have seen their work grow as they’ve been taken on as Authorised Service Agents by some huge, well-known brands. Geoff is the face of the business, but he can’t praise Carolyn enough for the hard work she puts in every day while bringing up three children. He explains how, “Carolyn is a partner in the business and probably does more than me, if I’m honest!” Geoff Pithouse might not sport a Superman logo or even chair conferences at the United Nations, but he’s certainly doing his bit to save the planet. G P Service is helping major UK retailers challenge our throwaway society by repairing faulty appliances instead of shipping them to china for scrapping. “The retailer wanted its suppliers to repair the appliances whenever possible, but they couldn’t find anyone to do the work economically,” he says. Geoff explains, “The suppliers had disbanded most of their own service teams to cut costs, and we’re so used to throwing things away that hardly anyone has the skills and experience to carry out professional repairs to the standards the retailers demand.” That makes Geoff and his business, G P Service, something of a rare breed – but one that seems to be heading for a renaissance rather than extinction.

“

Our old habit of simply throwing a faulty appliance away and buying a new one has become unsustainable in itself. Customers are becoming very vocal about this, and the big retailers are beginning to listen.

G P Service won ‘Best Small Business’ inThe Woolwell Centre Local Business & Community Awards 2016

food processors, vacuum cleaners, Duailit toasters and even GHD hair straighteners. Geoff can also repair night storage heaters. Coffee machines are Carolyn’s speciality, and these arrive to G P Service from across the country. Carolyn fixes between 80 and 100 machines in one month! This involves diagnosis, sourcing parts and repairing the fault, all before getting the product back to the customer. With so many homes now owning a coffee machine, their expertise is being called for more often. G P Service are Authorised Service Agents for brands including Kenwood, Delonghi, Magimix, Bissell, AEG, Zanussi and Electrolux, so when a product goes wrong, customers are directed straight to G P Service.

“That’s why the retail chain we’re working with took the initiative and put pressure on its suppliers to get the appliances fixed instead.” Geoff says the economics work out well for everyone involved when the appliances are high-value items.

Geoff explains the ins and outs of the process; “If the retailer gives the customer a refund, the supplier usually picks up the tab. And if the supplier provides a new appliance as a replacement, that costs it a lot of money, too.

Geoff and Carolyn have experience in repairing a whole range of appliances, including washing machines, cookers,

But if the appliance can be sent to us by courier for repair then couriered back to the customer for less than

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- G P SERVICE it would have cost the supplier to provide a replacement, everyone’s a winner – the customer, because the appliance is fixed, the supplier, because it’s saved money, and the retailer, because it’s kept the customer happy and demonstrated its commitment to sustainability and corporate social responsibility.” “It’s really satisfying to know we’re making a difference,” Geoff says.”The highlight so far has been saving countless coffee-makers from being sent on a slow boat to China for destruction, with all the wasted energy and sea-miles involved. I feel such pride about that, and the companies are delighted too. One humble chap from Plymouth has helped them make a genuine and significant difference to their corporate social responsibility and sustainability programmes”. Geoff and Carolyn tell us that their customers come first, “we really care about our customers and realise that, without them, we’d never have had a business in the first place”. G P Service only charge a very low call out fee and pride themselves on being completely honest and upfront about their costs and services. Because Carolyn has learnt so much about the trade from her husband, she’s able to diagnose a lot of problems over the phone and is a friendly, reassuring voice for customers who call with enquiries.

“

We keep our prices as competitive as we can, give a vast amount of free help and advice, and are thrilled that so many of our local customers have gone on to become our friends too.

“We’re quite happy to give advice over the phone rather than always come out. We’d sooner be helpful, and we do that over Facebook as well when questions are asked. Even if we are unable to repair they will still remember us for another problem that might happen,” Geoff explains. Geoff will travel in his van to Saltash, Tavistock and across Plymouth to repair appliances, but work-life balance is important to him. “It’s more of a lifestyle our job. It’s second nature to us to put the boys to bed and sometimes, instead of watching TV, we fix the coffee machines and vacuums!” Geoff admits. The varied work-load means that Carolyn is able to work at home and look after their youngest son in the daytime, and Geoff always does the school run. Community is important to Geoff and Carolyn, and they tell us that they are proud to be giving donations and sponsorships to local community groups, charities and football teams. “We keep our finger on the pulse rather easily because we’re part of the community we serve. “What we do is our passion, and it wouldn’t be me if I wasn’t walking around with a screwdriver in my pocket. It’s our way of life,” Geoff tells us, thoughtfully. It’s the genuine passion for the job which seems to have played such a huge part in the success of GP Service, which is so incredibly important to this family.

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October is Breast Cancer Awareness Month and this year, Breast Cancer Care is celebrating the 25th anniversary of the pink ribbon, a powerful symbol for millions of people affected by the disease.

AN OVERVIEW

Breast cancer starts when cells in the breast begin to divide and grow in an abnormal way. It’s caused by a combination of lots of different factors, many of which are beyond our control. Breast cancer is not one single disease – there are several types of breast cancer. It can be diagnosed at different stages and can grow at different rates. This means that people can have different treatments, depending on what will work best for them. Every year nearly 58,000 people are diagnosed with breast cancer in the UK, that’s the equivalent of one person every 10 minutes. Breast cancer is the most common cause of death from cancer in women in the UK, with around 11,500 people dying from breast cancer every year. Breast cancer also affects men, but it’s rare – around 400 men are diagnosed each year.

THINGS TO LOOK OUT FOR

There are a number of great infographics out there showing the signs and symptoms of breast cancer, all of which are simple and informative ways to get the message across. It is important to remember that not all symptoms instantly mean that you have breast cancer- but it is extremely important to tell your doctor if the symptoms do not go away. Common symptoms include a change in size or shape, a lump or area that feels thicker than the rest of the breast, a change in skin texture such as puckering or dimpling (like the skin of an orange), redness or rash on the skin or around the nipple, your nipple has become inverted (pulled in) or looks different, liquid (sometimes called discharge) that comes from the nipple without squeezing, constant pain in your breast or your armpit, a swelling in your armpit or around your collarbone.

SCREENING AND TREATMENT The first step to acknowledging an abnormality is making an appointment to see your GP, who will then carry out a breast examination and investigate any concerns you may have. If you are showing any of the signs previously mentioned, it is likely that your GP will then refer you to your local clinic for a screening. The Primrose Centre, located in Derriford Hospital is the South West’s leading centre for breast care. You should wait no longer than 2 weeks for your appointment, and once there, you usually have to fill out a short questionnaire about your family history, lifestyle habits etc. If it is your first time visiting the clinic then you have every right to feel anxious! But remember than the majority of cases are not breast cancer. A qualified professional will once again examine both of your breasts. In some cases- this is all that is needed, however the majority of people then go on to have either a mammogram, ultrasound or core biopsy to further determine the cause of the symptoms. Your test results will usually be given on the same day.

Heightened awareness, better education, encouragement for self examination, early diagnosis, research and development and improved treatment methods are fundamental factors in beating breast cancer.

1 in 8 women in the UK are affected

870

Men in the UK are affected

most common form of cancer diagnosed in the UK since 1997

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Technology changes all the time; and at the Primrose Centre, we are fortunate to have access locally to state of the art equipment as well as having highly skilled, well-trained and dedicated breast care teams. These teams are multi-disciplinary with a shared passion for excellence in patient care.

The Primrose Foundation is Plymouth’s only dedicated breast care charity and has now raised well over £1 million since the original appeal was launched in 1995. Our Editor, Libbi speaks to Sue Hobbs; Chair and Trustee, to outline the foundations history, and acknowlege how the dedication of the foundation itself; and the incredible number of supporters has made a significant difference to breast care in the South West. The Primrose Appeal was established locally as a registered charity at that time in response to the NHS strategic direction to establish one ‘stop clinics’ for women (and men) who were referred for breast screening or who had symptomatic breast problems and required a specialist clinic appointment. The then Regional Health Authority had already committed £500k to this project at Derriford Hospital, Plymouth and the Primrose Appeal undertook to match fund this amount in order to quickly establish a facility at Derriford Hospital. Following a truly amazing fundraising campaign, The Primrose Centre opened to the public in 2001. The bulk of the money raised by the public (£500,000), was spent on building the unit. The next largest costs were spent on equipment. The Primrose Centre has access to the some of the best technology available for the diagnosis, treatment and care of breast cancer patients in Devon After the success of the appeal it was apparent that there was a great deal of support and enthusiasm to convert the appeal into a Foundation. This was considered to be the right vehicle to support the team at The Primrose Centre with the overarching aims of maintaining the quality of services offered, and by supporting new initiatives and treatments, including the training and education of staff, to enable the Primrose Centre to maintain its position at the forefront of breast care services locally.

Help make great things happen www.justgiving.com/primrosefoundation

If a patient, male or female, attends a GP appointment with a concern about a possible breast condition he or she can expect to be seen by a specialist within two weeks. This is the maximum allowed by NHS England. The Primrose Centre is a dedicated facility situated on Level 7 at Derriford Hospital. Women and men attending for an appointment, or accompanying a relative or friend, are welcomed and hopefully put at ease by kind and caring staff. The waiting room is pleasant and everyone from the receptionists to the radiologists are committed to providing expertise, help and support at what is truly an anxious and difficult time. The generosity and stamina of those who support us never fails to amaze and humble. From bungee jumps, marathons, fashion shows, sky dives, footie matches, Rotary and Golf club named charities, as well as local business support and our own yearly and now famous in-house ‘Bake-Off’ organized by one of our cake loving radiologists. This year we were able, with your help, to support the appointment of an additional Breast Care Nurse Specialist for two years. We also regularly fund equipment as well as educational programmes for staff. We also remember that often it’s the little things that count to people who come to the Centre. Making sure that the environment they enter is calm, clean and welcoming is as important as the variety of equipment and treatments available. Over the last 22 years the astounding amount of money raised and given to the charity has allowed the Primrose Breast Care Centre to become a hub for breast cancer knowledge, innovation and care in the region. It is important for our supporters to know that the money they raise for us is being spent wisely and is going direct to help those being treated and supported at the centre. We would like to take this opportunity to thank all of our fundraisers, volunteers, staff and supporters for their continued hard work, enthusiasm and energy With your help we are determined to build on our joint achievements and remain at the forefront of treatment, care and support, making a significant difference to the future of breast care in the South West. - Sue Hobbs, Chair of the Primrose Foundation

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How a house was reborn into a home for a growing family

ob Duffield and his family now live in this beautiful 19th century villa-style house – here’s his story of how they uncovered its best features and created a perfect home for them all. Please tell us a little bit about your family and your house: We moved to Cheltenham in the summer of 2013. We rented a modern duplex apartment and Frankie our son was born in June 2014. We always had an eye out for a place to buy but we took our time until we found the right place. This turned out to be Paxton Lodge – a Grade II, four-bed Regency town house, with a separate basement flat. Was it a major refurbishment project? Definitely, we had to bring the house kicking and screaming into the 21st century. There were many species of carpet that had to go! The house needed substantial refurbishment. This included: • Bringing the basement flat back into the main house as our main kitchen and dining area • Transforming the kitchen on the ground floor into a play room • Swapping a bedroom for the main bathroom and vice versa • Stripping out the main bathroom & two en suite bathrooms • Refitting and retiling them. This house is so beautifully designed that we knew our efforts would be rewarded. How important were the tiles and how/where did you source them? Tiles were key to our design thinking. We found Original Style online and then visited a local showroom. Tell us about shopping for tiles at the Original Style Showroom – how would you rate your experience? Very highly. That’s why we want to tell our story. We got to know almost everyone in the store. What advice would you give to other people who want to create tiled focal points in their homes? Get the Original Style brochures – they are colourful and informative. Then visit your local store where you’ll get a good sense of how they look in real life.

Visit the newly refurbished Original Style Showroom at 2 Lister Close, Newnham Industrial Estate, Plympton, PL7 4BA

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BUSINESS PROFILE The DCL Group consists of Devon Couriers, DCL Vehicle Hire, and most recently, Plymouth Taxi Van. Rupert Wills, the owner, originally set up his business from home in 2011. Today we visit him at his 2,500 sq ft office to talk about the last 6 years of his inspiring business growth.

ix years ago, Rupert Wills set up Devon Couriers from his home. Fast forward to today, he is the owner of a fleet of over 50 vehicles, and running multiple services under one roof. Going back to the beginning, Rupert tells us how in 2002, he got a job working for Royal Mail. “I was there for 4 years. I started off in data entry and worked my way up to become work area manager”. At the end of 2005, Rupert left the company, after deciding to pursue a HGV course he took whilst employed there. “It’s fairly well known that there is a national shortage of HGV drivers, and it sounds cliché but I really enjoyed driving! So I thought if I get into that then I’d never be out of work”. After a short stint working as a delivery driver for Wiseman Dairies, and being employed by Smiths at the age of 21; Rupert then moved on to become a courier driver for UPS in Bodmin.

They traded from home for a year; however Rupert tells us they weren’t very popular with the neighbours! “There were a lot of transit vans outside”. This sparked the move to bigger and better premises. Unfortunately, Rupert tells us that after a divide of interests, himself and his business partner decided to go their separate ways. This is the point that Logistics Direct was shut down and Devon Couriers came into being. Rupert tells us that the business essentially had a head start- “We already had 6 vans, a few contracts and a couple of drivers. I worked on expanding that and built it from there really”. The business moved to its current location in Lee Mill last summer, after outgrowing its previous office in Valley Road, Plympton. “When I wanted to expand the business, I realised that I needed facilities to park and valet the fleet, we needed somewhere self contained”. Whether you’re a commercial or domestic customer, Rupert had made sure they offer a service for everyone. DCL Vehicle Hire was formed at the end of 2016, and offers to hire a range of vehicles out at extremely competitive prices.

“What makes us different from the national companies is the fact we offer a 24 hour rental period”. Rupert explains. “If someone came in at 9am we wouldn’t expect it back later that day- they would have it until 9am the following day”.

“

“I knocked the lorry driving on the head, and focussed on the van deliveries for the best part of a year”. Rupert then moved back to Plymouth in 2007 and joined forces with a friend to form the beginnings of Rupert’s first companyLogistics Direct.

A self drive Ford transit van can be hired from £49 a day, £69 for a weekend from Friday evening to Monday morning, and for larger jobs; the Luton Van can be rented at £99 for a weekend with the current special deal. This price includes VAT, insurance and breakdown cover

DCL is a member of Active Fleet Solutions, meaning that the customer is covered in the event of a breakdown or accident. “Each of our vans has a sticker in the windscreen, so if a customer is involved in an incident they call the number and the call handler will take down any details”. Rupert explains that their flexible opening times are what sets them apart from the national courier and hire companies. “If someone needs something done outside normal trading hours, there are facilities put in place to offer that”. Rupert tells us that all of the office phones are diverted to mobiles, so every call will be picked up. “It all comes down to giving the customer the service they expect, our hours are user friendly”.

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- DCL VEHICLE HIRE

“

All hire vehicles are less than a year old, and get a full valet between rentals. They’re all clean and comfortable

It’s not just the rental side of the business that is booming. Rupert tells us that the biggest part of Devon Couriers’ success is the multi drop aspect. “We supply liveried drivers and vehicles to companies such as UK Mail and Tuffnell’s. It’s hard work! You’re looking at doing 60-70 jobs a day and finding the calibre of driver that can do that is getting harder and harder”. Another core product of Devon Couriers which is proving to be extremely popular is the same day UK Mainland service starting from just £30. “We are part of the UK’s largest national Courier network, which means we have instant access to over 30,000 vehicles in the UK at any given time”. Rupert tells us that this enables them to collect from anywhere in the country generally within 60 minutes. Rupert’s newest venture, Plymouth Taxi van; is the latest part of the business to be making an impact. He tells us that it is as easy as booking a taxi, hence the catchy name. Customers can call up, and a van will get to them within the hour or at a specified time to help them deliver or collect. The Taxi Van is charged at a flat rate of £25, and this covers all of Plymouth and the surrounding areas. Every delivery made by Plymouth Taxi Van is tracked via GPS, and every customer receives a notification of the ETA and another for confirmation of delivery. “I’m just trying to make a product that’s already out there in a way, but is easier and more accessible for the customer”.

Looking to the future, Rupert is keen to expand on an already successful aspect of his business. “The vehicle Hire is my favourite part of the group if you like, so I’m looking forward to working on that”. Rupert also tells us he is looking to branch out into self storage solutions and vehicle sales. “We could potentially sell our fleet at 12 months old, so we would be offering well looked after, low mileage vehicles”. In regards to the self storage potential, Rupert tells us that he would have to move to larger premises and he doesn’t want to rush the process. “The storage and vehicles sales would probably have to happen simultaneously. I want to get everything put in place and be ready before we potentially move, but that is the trajectory- that is where we want to be”. The DCL Vehicle Hire website is due a revamp in the near future, with the addition of online booking and online payments being taken. This will further expand the accessibility of the business. To conclude, we ask Rupert what he would say to someone looking to emulate his success. “It’s not all a bowl of cherries. It takes a lot of hard work, many hours of dedication and actually having resilience.

“

There have been times in the past where things have gotten difficult. Many voices that you give weight to will start to question you, and you are tempted to listen when times get tough- but it’s not always going to be like that. As one door closes another opens as long as you knock on it.

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“

Visit: www.dclvehiclehire.co.uk or www.devoncouriers.com Find Us: Unit 2b, East Way, Lee Mill Industrial Estate, PL21 9GE Call: 01752 875212 or 01752 874798

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DISCOVER A HAUN The 31st of October will see a flurry of children and adults buying costumes, pumpkins and giant bags of sweets ready to enjoy the festivities surrounding Halloween. If you are looking for some frightening festive fun, why not explore some intriguing locations that boast ghostly activity right here in Plymouth. Saltram House Saltram House is a grade I listed George the II era mansion house located in Plympton. It is one of Britain’s best preserved examples of an early Georgian house and retains much of its original décor and furnishings. This just sets it up for a whole host of paranormal happenings right?! According to local legend, Saltram House has long been haunted by the ghost of a kitchen maid who was once murdered there. Her presence is still around as a dark hooded figure who roams the corridors, floating through and melting into a solid wall that leads to the dining room, but never appearing on the other side.

Reel Cinema The Reel Cinema, previously known as the ABC cinema is located at Derry’s Cross. The building is one of only a handful of buildings that survived the Plymouth Blitz during the Second World War. The entire Derry’s Cross area is known to be paranormally active; and there is documentation stating that at least three burial grounds were located there. Screen 2 within the cinema is said to be the most haunted, with sightings of a full figured woman dressed in white; a particular seat is said to cause feelings of being watched and feeling of extreme sadness.

Black Friar’s Distillery This building is the oldest working gin distillery in all of England. World famous Plymouth Gin has been produced here since 1793 and the building dates back to the 14th century. There are said to be a few spirits here, not just the ones in bottles! Perhaps the most picked up paranormal activity is that of a women who was murdered in the Ladies restrooms. Some women have encountered a feeling of pure dread and uneasiness when entering the restrooms. There is also tales of a monk that wanders certain parts of the ancient site.

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NTED HISTORY Elizabethan House The Elizabethan house dates from 1584 and is a restored captain’s dwelling. Even today it is not hard to imagine the likes of Sir Walter Raleigh, Drake and Captain Cook strolling down these narrow cobbled streets. The most famous spooky story is that of a well known archaeologist who had a paranormal experience in 1983. He had arrived early at the House to set up for a lecture, and was making his way up the winding staircase. As he was climbing, he heard a peculiar sound so rushed to find out where it was coming from. As he entered the room, he saw the childs cradle rocking side to side, with not a soul to be seen.This cradle is still there today. There have also been reports, even on the hottest day- well, as hot as we get in Plymouth; of certain parts of the building being icy cold. Spooky!

Royal William Yard Situated upon 16 acres the Royal William Yard’s main purpose was as a victualing (food and provisions) depot for the Royal Navy. Completed in 1835, Many individuals would have plied there trades here. With such a fascinating history, there’s no wonder this place is rife with spooky goings on. The Parade ground which has now been grassed over, once housed cattle to await their fate. On a number of occasions, mainly in the evenings people have heard the eerie sound of cattle hooves stomping upon cobbled stone. It is also said that within the vicinity of the Melville clock tower, people have felt an extreme oppressed feeling, and felt the need to leave. Tales of phantom music with no apparent source, ghostly apparitions and rushing feet ascending a staircase have all been reported.

Kitty J’s Grave Back in the late 18th Century, an orphan baby was taken from a poor house in Newton Abbot. The little girl was named, as was custom, with a surname beginning with whatever letter the poor house had progressed too, in this case ‘J’. Later nicknamed Mary Jay, she spent her teenage years working as an apprentice on a farm just outside Manaton. It is said that on this farm is where Mary acquired her famous name of ‘Kitty’. Sadly, it wasn’t long before Kitty became pregnant, and she was cast out of the farm and labelled as a ‘slut’. Kitty knew all too well that if anyone found out she would never find work, so tragically Kitty J took the only other way out and was found hanging in one of the barns. The custom of the day was that any suicide could not be buried on consecrated ground, and so they were interred at crossroads, sometimes with a stake driven through their hearts. This was to be the fate of Kitty J, and she was buried at the intersection of a road and Moorland track. This place soon became known as ‘Kitty J’s Grave. Please mention The Plympton Community Magazine when responding to adverts

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Plympton What’s On Guide Sunday 22nd October

Trust 10 A free monthly waymarked 10K run around the Saltram estate. A chance to enjoy traffic free routes, great views and a unique training opportunity. Free, fun and informal. Come and Trust10 with us. Children between 14 - 16 must run with an adult, dogs on leads are welcome. 9am-10:30am Saltram

Friday 27th October

Murder Mystery The rules for the evening are simple: You’ll be involved in a Murder Mystery from the very start, you will be given clues and information about special traits of the guests amongst you. Releasing your inner super sleuth, you will piece together the clues, interrogate potential suspects and solve the crimes. Begin at 7:00pm, leading into a succulent three-course à la carte dinner with coffee, you will also receieve a welcome drink. Of course the event has a spooky Halloween theme- you’ll have to join in on the night of wickedness to find out whats in store 7pm arrival Boringdon Hall

Meadow Fun Day From den building, cooking on a campfire, and making a home for bugs, to looking for creatures in the stream and more, you can complete lots of your ‘50 things before you’re 11 ‘ activities. With Military Experiences. 11am-4pm Wembury

Sunday 15th October

Saturday 28th October

Howl-oween Gables Farm are hosting a spooky Howl-oween event to rise funds for the animals in their care. There will be stalls selling bric a brac, sweets, refreshments, homemade cakes and a tombola. Make sure you visit the spooky cattery. Janice Cooke will be doing Psychic readings for £10 for a half hour reading Gables Farm 10am-3pm

Saturday 21st October

Wednesday 18th October

Feel Better With a Book Enjoy the power of great novels, stories and poems read aloud in a small friendly group. 10:30am-12pm Plympton Library

Lion Entirely run by volunteers, The latest film to be popping up at Plympton Maurice Guildhall Picture house is BAFTA winning true story Lion. Tickets are £5 per person and are available at the door from 7pm. A range of refreshments will also be available for purchase. 7pm-10pm Pop up Picture House Plympton St Maurice

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Gables Farm- 28th October

Mount Edgcumbe- 29th October

Gables Farm dogs and cats home are hosting a spooky Howl-oween event to rise funds for the animals in their care. There will be stalls selling bric a brac, sweets, refreshments, homemade cakes and a tombola. Make sure you visit the spooky cattery where witches companions take centre stage. Janice Cooke, a medium will be doing Psychic readings for £10 (cash only) for a half hour reading. Readings are by appointment only.

Put on your most spooktacular costume and come and join in Mount Edgcumbe’s scary events this Halloween. Take part in a trail either before or after entering the fancy dress competition for all ages. There will be Prizes for the scariest costume. Starting at the Orangery Garden Cafe from 1.00pm finishing at the Belvedere, the event costs £2.50 to take part and includes a small goodie bag. Last ‘set-off’ time is 3pm. It will be a Halloween Treat for all!

Marine Aquarium- 27th October

THE NIGHTMARE PROJECT Walkabout- 31st October Dance the creepiest night of the year away in an immersive vision of everything gore, guts and bizarre. Fright and delight yourself with our crowd of misfits and monsters. Feast your eyes and prepare to be spooked by a venue full of insane Halloween decorations, litres of fake blood, crazy & creepy inflatables, and terrifying and talented Halloween performers who will show you what this time of year is all about. Tickets start from just £5!

MURDER MYSTERY Boringdon Hall- 27th October The rules for the evening are simple: You’ll be involved in a Murder Mystery from the very start, you will be given clues and information about special traits of the guests amongst you. Begin at 7:00pm, leading into a succulent three-course à la carte dinner with coffee, you will also receieve a welcome drink. Of course the event has a Halloween theme- you’ll have to join in on the night of wickedness to find out..

What better way to test your fears than sleeping with sharks?! The National Marine Aquarium’s sleepover experiences are engaging and let you know what you can do to help preserve the fantastic marine environment and how we all have a part in helping to keep it safe. The night will include a twilight tour, arts and crafts, games, a big screen movie, midnight snacks and in the morning a light breakfast.

Halloween at Annabels Annabel’s Cabaret- 28th October Of course the theme of this night is Anabelle: Creation! Join in the Halloween fun at Annabel’s with Russell Sinclair Music & The Smokin Locos. All fancy dress is welcome! There will be prizes, blood thirst quenching cocktails, live music and DJ’s. Doors open at 9pm, and entry is free before 10:30pm. Cocktails are buy one get one free between 9-11pm. Come down for a spooktacular night of horrors!

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BUSINESS PROFILE Ashley Smith took over H.M Williams Chartered accountants in January 2015, a natural progression from his starting point as an employee. A year after our first visit, it’s clear that the company is going from strength to strength, complete with a brand new location!

shley Smith, owner of H M Williams, became an employee at the firm in 2007 after leaving his previous position in Cornwall. “I got a job here at H.M Williams. Hugh, (Ashley’s predecessor) was in his early sixties and Tim, his partner was only a year younger than Hugh. I took the job with the view that if I was good enough I would step up and go from there”. “Because Hugh went to Eton, H.M Williams isn’t your normal ‘run of the mill’ small firm. As well as dealing with small businesses I have dealt with former cabinet ministers, large landed estates and Lloyds underwriters”. Ashley bought the business from Hugh in January 2015, meaning that he had full control, and could get it on the track he wanted it to go down. “The biggest challenge since taking over has been making tweaks to the way is it run” Ashley tells us. For example, timesheets weren’t introduced until Ashley came on board- meaning that Ashley can analyse the performance of his staff members; and also review how long people are taking when preparing accounts.

“

In regards to our fees, when we give a quote; we sit down with the client and discuss how everything is put together, discuss their systems and how they use themso our quote is tailored to their specific needs. Our philosophy has always been to let clients know what their fees are going to be before the work is started

“

Ashley tells us that when he first started, he would always say that it was the fixed fees that set them apart from competitors, but in recent years; this has become quite common practice. “I would love to think that we are a friendly, approachable group. If everyone gets on well together, it’s a friendly atmosphere and that gets relayed across to the clients”. Ashley stresses the importance of being there to serve their clients; “If you’ve got a question, no matter how small you can pick up the phone and know that someone will be there to help you”. “After being an employee and working my way up, there is a line you’re crossing and you sit there and think “I don’t want to fall out with anyone”- I needed

to gain some respect. But it was easier than I expected because everyone’s like family here”. “It’s important to have a good relationship with people. We’ve got clients here who came through with Iain- our Tax Manager, When Iain got married one of the clients got an invite as their relationship was so good!” Of course, the main change since our last visit in 2016 is a complete relocation to their new premises in Ashleigh Way, Langage Business Park.

“

“This enables us to have a discussion with either the staff member, if they need to use another approach, or the client if they need to tweak how they are processing their records”. This is especially important seeing as H.M Williams offer a fixed fee service.

The first and main reason for the move is that it is the final step out of my predecessor’s shadow. That goes hand in hand with a new image for the firm and somewhere a little more professional

Ashley tells us that the firms previous premises on Valley Road, where H M Williams had been since 1999; also prompted the move. “It wasn’t an easy location to get to”. Having moved into a new build, Ashley had a complete blank canvas to create their new office space. Local Office designers, Karris- met with Ashley and the team and came up with a complete scheme for the new

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- H.M WILLIAMS location. “This office has exactly the same floor space as Valley Road- but you would never think it. Valley Road was full of corridors and small rooms; whereas this new building is completely open plan”. Ashley tells us that the firm could potentially double in size in the new premises, without having to do a great deal of moving around! Ashley explains that they were lucky enough that the move coincided with the end of the major roadworks at Chaddlewood, so it worked out perfectly. “This office is easier to get too for our clients that come and visit; of course we also offer home visits for people that need that particular service”. In regards to staff changes, there have been two replacements of former members in September last year. “We are currently looking for an assistant accountant to come in and manage a small portfolio of our clients. Trying to find the right person for the job can be hard because if they have good skills they get snapped up!” “We look to train people up. We are potentially looking next month to take on another trainee to start on the AAT”. The AAT; or the Association of Accounting Technicians is a UK qualification and professional body for vocational accountants. “We’ve got the location now; we’ve got the client base; so if we can start building on staff then we will be set”. During our visit last year, Ashley told us that the firm nominates a charity of choice, and in 2016 this was Jeremiah’s Journey.

“

This year, H M Williams are supporting St Luke’s, and Ashley tells us that four of the staff members; including himself are taking part in the Plymouth 10K

Ashley also stresses the importance of networking for the business, and tells us that he started out originally because it was something the firm never did. “I got invited by Nash and Co Solicitors to attend Plymouth

Albion one Christmas. I was sitting at the table, and bearing in mind that the practice had been going for 35 years; someone came up to me and said ‘Oh, I’ve never heard of H.M Williams, are you a new firm?” That got the ball rolling for Ashley to become a member of numerous local networking events such as Plympton Chamber, BoB and Plymouth Business Network. “I find that Plymouth generally does business with Plymouth; so if you’re not on the radar then that isn’t going to be helpful. If I can pull myself out of bed in the morningsobviously with kids that definitely doesn’t get easier! Then I really enjoy it, I like having a good business relationship with others”. Looking to the future, we ask Ashley where he would like to see H.M Williams in the next few years. “I would like to get to the point where I consider bringing in a business partner. At the moment it’s quite good that whatever decision I make is the decision that happens; but there are points where I do get snowed under. If someone else was to come in, that enables workload to be spread and ultimately the practice gains more knowledge!” “At the moment there’s myself at the top, then my two managers; Iain who deals with all the tax, and Sharon who deals with the accounts. We have great staff, we have a brand new location; now it’s just a case of finding someone that fits in and ultimately, is an asset to the team!”

Call: 01752 334950 Visit: www.hmwilliams.co.uk Find us: 5 Sandy Court, Ashleigh Way, Plymouth PL7 5JX

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Friday 27th October Saturday 21st to Tuesday 31st October

HALF-TERM FUN Enjoy some bone chilling activities in and around the quad over half-term. Including: Broomstick obstacle course Monstrous Cutouts | Skeleton Puzzle Spider Web Frame | Spooky Story Writing Mummy Bowling | Graveyard Golf Ghost Hunt | Pumpkin Carving Cookie Decorating

SPOOKTACULAR Dress to distress and join us for a night of Halloween hi-jinks and family-friendly fiendish fun. Expect a night of frightful festivities including spooky stalls, gruesome games, creepy creatures and a haunted disco with our DJ spinning the monster hits. 5.30pm-8pm. Tickets £5 each or £18 for a family ticket (2 adults and 2 children) including food. Under 3’s are free.

www.discoverhannahs.org/whats-on 01626 325 800 | enquiries@discoverhannahs.org Newton Abbot, TQ12 6NQ | /discoverhannahs | @discoverhannahs Dame Hannah Roger’s School, registered charity no. 306948. Dame Hannah Rogers Trust, a limited company registered in England and Wales with number 5512987, and registered as a charity with number 1148882, and whose registered office address is at Woodland Road, Ivybridge, Devon PL21 9HQ is the sole trustee of Dame Hannah Roger’s School.

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WALK FOR FREEDOM 2017 O

n Saturday 14th October, a global anti-trafficking organization called A21, will be hosting the 4th Annual Walk for Freedom in Plymouth.

The purpose of the walk is to raise awareness about the millions of men, women, and children who are still trapped in slavery today. By fundraising and rallying thousands of people around the cause, the belief is that this event will be the catalyst for the rescue and restorationof human beings who are being exploited as comedies. Walk For Freedom is distinctly recognised by it’s participants who are in single file lines, wearing black shirts and yelow bandanas across their mouths. You’ll see these lines in places all over the world- from in front of the Eiffel Tower in France, to along the Hollywood Walk of Fame in America. The Plymouth walk will start and end at Mutley Baptist Church on Mutley Plain. All are welcome to join the walk it is free and you can register at A21.org or just turn up on the day. Registration starts at 10am the walk will set off at 10:30am.

More information about the Walk, and A21 can be found on their website: A21.org and A21.org/Walk

“We are utterly convinced that slavery can be eradicated in our lifetime. Walk For Freedom is definitely one of the most impacting things that we do at A21. It is a tangible, practical, and doable thing for every single person. All od us can put our feet on the pavement and use our steps to make a difference”

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Please send to: Plympton Community Magazine Reader Response, Unit 5, Bowker House, Lee Mill Bridge, Ivybridge, Devon, PL21 9EF, By 27th October

The prize consists of 2x 1kg boxes. Some sweets included contain wheat (not suitable for allergies including cereal & gluten) Search ‘Jelly Janners’ on Facebook for more information.

PHOTOGRAPHY COMPETITION!

Would you like to have your photography published on the Front Cover of Plympton Community Magazine? Send your photograph/s to libbi@oracle.uk.net along with your name and where it was taken, for the chance to have your photograph printed on the next front cover! Terms & Conditions: Photographs must be taken in the Plympton area and must be no smaller than 3MB and no bigger than 15MB. Competition ends 27th October

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