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UNIFORM HANDBOOK

PURPOSE

Dear PMC Members,

Over the years, PMC has consistently established its distinctive style of service through synchronized and professional uniforms tailored for each department. Uniforms communicate an individual's personality and reflect the essence of a corporate brand. High-quality, attractive, and elegant uniforms play a significant role in building PMC’s brand identity in the professional service industry, enhancing our image and credibility with customers. Moreover, uniforms help employees gain more confidence in their work, facilitate equitable interactions, and foster stronger connections among all company members. This PMC Uniform Handbook has been compiled to provide standard guidelines for uniforms specific to each department; ensure consistency in managing, distributing, and using company uniforms during working hours. PMC is committed to ensuring that every employee, regardless of their job position, is equipped with uniforms that are appropriate for their roles and responsibilities while maintaining aesthetic standards.

Sincerely,

SCOPE OF

This handbook applies to all employees of PMC, including official employees, trainees, interns, probationary staff, temporary employees, and collaborators who use uniforms provided by the Company.

RELATED REGULATIONS

• PMC Employee Handbook.

• Uniform Management Coordination Flowchart.

• PMC Appearance Standards Handbook.

UNIFORM ALLOCATION STANDARDS

(APPLICABLE TO EMPLOYEES WITH 2+ YEARS OF SERVICE)

Office Division, Service Department, Banquet Department Manager, Meeting Room

Receptionist, Building Manager, Technical Secretary.

After 3 years, employees may exchange one old item for one new item (if required).

After 1 year, employees may exchange one old shirt for one new shirt.

After 1 year, employees may exchange one old pair of trousers/skirt for one new pair. (Skirts are specifically provided to female office staff.)

After 2 years, employees may exchange one old item for one new item.

After 5 years, employees may exchange one old item for one new item (if required).

After 3 years, employees may exchange one old item for one new name tag.

Each Receptionist is provided with one pearl necklace.

After 1 year, employees will receive one additional long-sleeve shirt to replace one old item.

After 1 year, employees will receive one additional pair of trousers to replace one old pair.

After 1 year, one used pair of shoes may be exchanged for one new pair.

Distributed based on the highest number of personnel working in a single shift at the building.

After 1 year, one additional new item will be issued in exchange for one old item.

After

After 1 year, one additional new item will be issued in exchange for one old item.

After 2 years, one additional new item will be issued in exchange for one old item.

3 or 5 pairs per building.

After 2 years, one additional new item will be issued in exchange for one old item.

After 1 year, one additional new item will be issued in exchange for one old item.

After 1 year, 2 new shirts will be issued in exchange for 2 old shirts.

One-for-one replacement: 1 old pair exchanged for 1 new pair.

Replaced once every 5 years.

After 2 years, one new item will be issued in exchange for one old item.

Replaced once every 5 years.

• New employees will be issued previously used uniforms. Upon signing an official labor contract, they will be provided with new uniforms in accordance with PMC's regulations.

UNIFORM ALLOCATION STANDARDS

• Uniforms are the property of PMC and employees are responsible for using them properly in accordance with established standards. Employees should wear uniforms neatly, maintain cleanliness, and contribute to preserving the company's image while also helping to reduce uniform-related costs.

• Uniforms are to be worn strictly for work-related purposes and must not be worn outside the workplace unless serving a work-related function for PMC. It is strictly prohibited to wear uniforms that are not up to standard (e.g., torn, dirty, etc.) or to allow others to use PMC uniforms. Employees are not allowed to discard uniforms or use them improperly without authorization.

• In cases where employees are objectively unable to wear uniforms (with documented confirmation from their supervisor or direct manager), they must return the uniforms to the Human Resources Department for appropriate handling or reallocation. PMC will consider and resolve such situations on a case-by-case basis.

• At the end of each year, PMC will plan for the production of additional winter and summer uniforms for the following year. This is to replace or supplement uniforms for employees who are missing items. Employees have the right not to register for additional uniforms if they do not need them.

• In cases of self-inflicted uniform loss or damage, registration for additional uniform issuance can be made to meet the required allocation. The corresponding cost of the registered replacement must be compensated.

• Upon resignation from PMC, all issued uniforms must be returned as regulated. Failure to do so requires compensation equivalent to the value of the unreturned uniforms.

• When requesting a uniform replacement, employees must adhere to the designated replacement schedule for each uniform item. If replacement is requested earlier than the scheduled time, a written explanation must be submitted for review and approval by the Administration and Human Resources Department on a case-by-case basis.

• The Administration and Human Resources Department is responsible for registering, issuing, and tracking the annual uniform supplement distribution for PMC employees, as well as monitoring and ensuring compliance with the uniform usage regulations.

UNIFORM MANAGEMENT

NOTIFY NEW PERSONNEL / RESIGNATION/ ARISING ISSUES

RECEIVE AND VERIFY INFORMATION

ISSUE OR RETURN UNIFORM FORM

ISSUANCE

RETURN

HR: MAINTAIN PERSONAL RECORDS

ADMINISTRATION: MONITOR AND SUPERVISE

PURCHASING: TRACK INVENTORY IN/OUT

PROCUREMENT → STORAGE ENTRY

RECRUITMENT – ADMINISTRATION

– ADMINISTRATIVE SECRETARY

The Recruitment Department submits weekly and monthly recruitment plans to the Administration Department. The HR Department provides updates on employee transfers and resignations on a weekly and monthly basis to enable the Administration Department to monitor uniform status and forecast uniform allocation needs.

When onboarding new staff or in the event of employee resignations, uniform loss, shortage, or damage at project sites, the administrative secretary must promptly notify the Administration Department. The Administration Department will then proceed with the issuance or retrieval of uniforms in accordance with staffing changes.

Forms:

• New Employee Acknowledgment Form

• Resignation Notice Form

• Report Template

ADMINISTRATION

– ADMINISTRATIVE SECRETARY

The Administration Department is responsible for verifying and processing information. Once completed, the department informs the Administrative Secretary to respond to HR regarding the issuance or return of uniforms.

ADMINISTRATION

Transfer uniform issuance/return reports to the Warehouse Department. Forms include:

• Uniform Issuance Report

• Uniform Return Report

ADMINISTRATION – PURCHASING

The Purchasing Department must always maintain inventory levels in accordance with regulations and ensure timely and sufficient uniform distribution. In case of returns, the condition of the uniforms must be inspected before being accepted back into storage.

HUMAN RESOURCES – ADMINISTRATION – PURCHASING

In case of issuance: When the stock is sufficient to meet the allocation standards, the Purchasing Department will issue uniforms and prepare three copies of the Uniform Issuance Report. One copy is kept by the Purchasing Department, one is sent to the HR Department for personnel records, and one is sent to the Administration Department for management purposes.

In case of return: Upon receiving the return report, the Purchasing Department will request the Administration Department to inspect the condition of the returned uniform. If the item is deemed unusable or has no value for continued use, a Disposal Report will be prepared. For missing items, a Compensation Report will be prepared and the value deducted accordingly. All reports must be prepared in three copies and photographed/scanned by all involved departments for documentation. Forms:

• Uniform Issuance/Return Report

• Asset Disposal Report

• Compensation Report

ADMINISTRATION – PURCHASING

Based on the minimum inventory level defined by regulations, when stock levels fall below the required threshold, the Administration Department will propose a procurement request to replenish uniform inventory.

FOR COMPANY LEVEL

FOR ADMINISTRATIVE STAFF

• When onboarding new employees, or when staff resigns, or when uniform loss/damage/shortage occurs at project sites, the Building Secretary must notify the Administration Department so that the Administration Department can proceed with the issuance/return of uniforms according to the company's regulations.

• The Administration Department verifies the information and data, then informs the Purchasing Department to issue/return uniforms. Uniform issuance form follows Appendix 1.2. Uniform return form follows Appendix 1.3.

• The Purchasing Department must ensure inventory levels are maintained as per regulations and that uniforms are issued promptly. In case of return, the department must inspect the condition of the uniforms before accepting them into inventory.

• In case of issuance: When the inventory is sufficient for issuance according to regulations, the Purchasing Department issues the uniforms and prepares three copies of the issuance report. One copy is retained by the Purchasing Department, one sent to Human Resources for personnel files, and one to the Administration Department for tracking purposes.

• In case of return: When the Purchasing Department receives the return form, it will request the Administration Department to inspect the uniform's condition. If the item is no longer usable or has no value, a Disposal Report will be issued (Form as per Appendix 1.4). In case of missing items, a Compensation Report will be issued and the corresponding amount deducted (Form as per Appendix 1.5).

COMPANY-LEVEL RESPONSIBILITIES

FOR UNIFORM STOCK MANAGERS AT COMPANY LEVEL

• Count and verify new uniforms

• Check and record old uniforms

• Process and record uniforms marked for disposal

• Maintain minimum stock levels to ensure readiness for issuance

• Weekly inventory reports from the Purchasing Department must be sent to the Administration Department

FOR BUILDING SECRETARIES

• In order to ensure sufficient uniform supply for work purposes, by the end of June and December each year, building secretaries, including technical secretaries and floor supervisors, are responsible for reporting weekly uniform needs and updates to the Human Resources Department through the Administration Department.

• Monitor and enforce uniform compliance for all staff

• Maintain uniform records for assigned buildings using digital files (issuance date, quantity, size, and condition)

• Submit weekly uniform usage and forecast reports

• Responsible for coordinating the return of uniforms from employees resigning or being transferred, and ensuring they return issued items; if not returned, initiate compensation procedures as per company policy.

FOR ALL EMPLOYEES

• Employees are provided with uniforms appropriate to their job position, free of charge. Uniforms are collected for laundry twice a week.

• If the uniform is damaged or torn due to the employee’s fault, the replacement cost will be charged to that employee.

• Upon termination of the labor contract with PMC, employees are required to return all issued uniforms and related items to the Human Resources Administration Department. Failure to do so may result in salary deductions in accordance with company policy.

• Employees are not allowed to wear the uniform outside of PMC premises unless explicitly permitted by the department head.

• Uniforms must be neatly pressed and kept clean. Name tags are considered part of the uniform and must be worn on the left chest while on duty.

• All uniforms worn during working hours must be maintained in a clean condition, showing no signs of fraying, tearing, wrinkling, or unpleasant odors.

• Each individual is responsible for maintaining and wearing the uniform in accordance with PMC's regulations.

MONTHLY AND

PLANNING

SUBMIT ANNUAL BUSINESS PLAN → RECRUITMENT PLAN

RECEIVE, ANALYZE, AND COMPILE STATISTICS ON ADDITIONAL UNIFORM NEEDS

UNIFORM REPLENISHMENT BUDGET PLAN FOR EXISTING EMPLOYEES

DEVELOP UNIFORM BUDGET PLAN FOR THE FOLLOWING YEAR

WAREHOUSE (PURCHASING) UNIFORM STOCK BUDGET PLAN

ADDITIONAL BUDGET PLAN FOR NEWLY HIRED EMPLOYEES

UNBALANCED UNIFORM BUDGET

BALANCE UNIFORM BUDGET FOR PERSONNEL AND PROJECTS

BALANCED UNIFORM BUDGET

SUBMIT TO THE BOARD OF DIRECTORS FOR APPROVAL

FORWARD TO THE PURCHASING DEPARTMENT → TRANSFER TO FACTORY

BUSINESS DEPARTMENT

RECRUITMENT DEPARTMENT

• In September each year, the Business Department submits the following year’s business plan to the Human Resources Administration Department.

• Indicates the projected staffing requirements for ongoing projects.

• Indicates the projected staffing requirements for new projects launching the following year.

ADMINISTRATION / PURCHASING / RECRUITMENT C&B

The Administration Department receives staffing projections from the Business Department.

The Recruitment Department prepares the Recruitment Plan, detailing current staffing, projected new hires, and anticipated needs for the upcoming year. This information is forwarded to the Administration Department for annual uniform budget planning, which includes:

• Winter uniform budget

• Summer uniform budget

• Uniform budget for newly recruited staff

• Uniform stock replenishment plan

ADMINISTRATION

• Based on the consolidated staffing data of each project, the Administration Department develops the replenishment plan and the cost estimate for winter and summer uniforms for existing staff according to allocation norms.

• Based on inventory statistics from the Purchasing Department, the Administration Department prepares procurement proposals and budget estimates for warehouse stock replenishment.

• Based on recruitment and business plans, the Administration Department develops uniform cost projections for newly hired employees.

ADMINISTRATION

– ACCOUNTING C&B

The Administration Department submits the annual, quarterly, and monthly uniform plans and cost estimates to the Accounting Control Department and the C&B Department for budget review:

• If the proposed budget exceeds the uniform allocation norms, it must be reviewed for rebalancing.

• If the proposed budget is appropriate, the Administration Department proceeds with preparing the submission for the line manager or department head’s review and then submits to the Board of Directors for final approval.

ADMINISTRATION – PURCHASING

Once the uniform plan is approved by the Board of Directors, the Administration Department coordinates with the Purchasing Department to order and produce the additional uniforms as planned. The Administration Department monitors the progress and ensures that the production units deliver the uniforms in accordance with the approved specifications and timeline.

NOTE

Every year, by no later than September 30, the Business Department must submit PMC's staffing plan for the following year to the Human Resources Administration Department. Based on this information, the Human Resources Administration Department shall prepare and submit the uniform budget projection for the upcoming year to PMC’s Leadership for approval by October 30 at the latest, including:

• Uniform cost by position and department for current employees (within 1 year)

• Uniform cost by position and department for new employees (within 1 year)

• Consolidated uniform cost summary across all departments of the company

TYPES OF UNIFORMS AND USAGE STANDARDS

MALE SERVICE UNIFORM SERVICE DEPARTMENT

Uniform

UNIFORM STANDARDS

• Uniforms must always be neatly pressed and clean, including dress pants, white shirt, tie, and PMC uniform blazer.

Hairstyle

• Hair must be tidy and well-groomed. Hair dye is not permitted. Bangs must not be too long, side hair must not touch the ears, and wearing earrings is not allowed.

Shoes

• Black leather dress shoes must be worn, maintained in polished and clean condition. Casual or soft-soled footwear is not permitted.

Name Tag

• Name tag must be worn on the left chest and kept in an upright and readable position.

Necktie

• Necktie must be properly aligned with the collar. The tip of the tie should align with or slightly touch the top of the belt.

• This appearance standard applies to the Service, Management - Office divisions.

UNIFORM STANDARDS

Attire

• Uniforms must always be kept neat and clean, including a white shirt, vest, skirt (or trousers), and the official company scarf. In winter, the company-provided scarf must be used.

• Makeup should be minimal. Fingernails must be neatly trimmed, with no brightly colored or chipped polish. Nail styles must not be excessively long or flashy.

Hairstyle

• Hair must be neat and tied up if it exceeds shoulder length. Hair color must be natural, not dyed in unnatural tones.

• Short hair must not touch the eyebrows and should not include wet-look or curly styles.

Shoes

• Employees in direct contact with clients must wear closed-toe, plain, black shoes with a heel no higher than 3cm.

• Shoes must be in uniform color with no bright or striking designs.

Name Tag

• The name tag must be worn on the left chest area and kept straight and clean.

Jewelry

• Only small, simple stud earrings are allowed (no larger than 5mm in diameter). Necklaces, rings, and bracelets are not permitted unless approved.

• Wristwatches are allowed but must be plain and unobtrusive.

• Smartwatches with messaging or camera features are not permitted.

• Belts must be of standard thickness and must not display any personal fashion logos or motifs.

• Only minimal, brand-neutral accessories are allowed. No flashy or attention-drawing items.

UNIFORM STANDARDS

Attire

• Attire must always be kept clean and neatly pressed, including áo dài, white trousers, and pearl necklaces as per PMC’s uniform standards.

• Light makeup and subtle perfume use are permitted. Nails must be trimmed and clean, without excessive decoration, bright polish, or overly long length.

Hair

• Hair must be tidy and neatly arranged. Long hair must be tied back with accessories matching hair or skin tone.

• Bangs must not cover the eyes. Hair must not touch the eyebrows. Hairstyles must not be wet or overly curly.

Shoes

• Frontline staff must wear closed-toe black shoes with a heel no higher than 3cm.

• Socks or stockings must be of light gray color. Bright or overly patterned socks are not allowed.

Name Tag

• Name tag must be worn on the left chest and kept in a straight, neat position.

Jewelry

• Permitted to wear one pair of stud earrings in silver, gold, or pearl, with a diameter not exceeding 5mm. Dangling or hoop earrings are not allowed.

• Only wedding rings, engagement rings, or class rings are allowed. No rings on thumbs or middle fingers.

• Bracelets, anklets, or charm accessories are not permitted.

• Necklaces must be discreet, thin, and no longer than the neckline. Not to be worn over the áo dài.

• Watches must be of simple design, with no bright colors or distracting patterns.

• Prohibited from wearing jewelry bearing logos or symbols unrelated to PMC.

Attire

UNIFORM STANDARDS

• Uniforms must be clean and free of oil stains or dirt. (If oil stains appear, the uniform must be replaced immediately).

• In the winter, a company-designated winter jacket must be worn according to regulations.

Hair

• Hair must be neat and tidy. Hair dye is not permitted. Bangs must not be too long, and hair on the sides must not cover the ears. Earrings are not allowed.

Shoes

• Only company-issued shoes are permitted during work hours. Shoes must always be kept clean and polished.

Name Tag

• Name tag must be worn on the left chest side and kept in a straight and tidy condition.

Uniform

UNIFORM STANDARDS

• Uniforms must always be kept neat, pressed, and clean, including trousers, short-sleeve shirts (for summer), and long-sleeve shirts (for winter).

• Make-up or fragrances must be applied modestly. Fingernails must be trimmed; avoid overly long or brightly painted nails. Hair

• Hair must be neatly groomed. Bangs must not cover the forehead, hair must not touch the ears, and no hair dye is permitted. Earrings are not allowed.

Shoes

• Black shoes must be worn and kept shiny and clean at all times.

• Do not wear slippers, worn-out, or out-of-shape shoes.

Name Tag

• Name tag must be worn on the left chest side and kept straight and clean.

NOTES

• Shower thoroughly with soap and apply deodorant before and after each shift. Brush teeth and use mouthwash after every meal.

• Nails must not be overly long or dirty. Staff in direct contact with guests must maintain personal hygiene and a fresh appearance.

BANQUET STAFF UNIFORM FEMALE BANQUET

UNIFORM STANDARDS

Uniform

• Uniforms must always be neat, pressed, and clean, including black skirt, short-sleeve blouse for summer, long-sleeve blouse and black skirt for winter.

• Hair must be tied neatly. Only black scrunchies provided by the Company may be used during work shifts.

Hair

• Hair must be neatly tied. Bangs must not cover the forehead, and dyed hair is not allowed.

• Only black hairbands issued by the Company are permitted during work shifts.

Shoes

• Black flat shoes must be worn. Heels must not exceed 3 cm. Shoes must always be kept clean and tidy.

• Do not wear high heels or shoes of other styles.

Name Tag

• Name tag must be worn on the left chest side and kept in a straight and neat condition.

Ribbon

• Must be tied precisely at the collar, centered between the neckline.

NOTES

• Shower thoroughly with soap and apply deodorant before and after each shift. Brush teeth and use mouthwash after every meal.

• Nails must not be overly long or sharp. Always maintain a neat and fresh appearance when interacting with guests.

• Overly colorful or flashy accessories and makeup are not allowed. Only light and appropriate styles are permitted during work hours.

Uniform

UNIFORM STANDARDS

• Uniform for male kitchen staff consists of black trousers, orange kitchen shirt, and orange apron. Uniform items must always be kept clean. Items showing signs of grease or stains must be replaced immediately.

Hair

• Hair must be neatly groomed, not dyed, bangs should not be too long, and hair on the sides must not touch the ears. Earrings are not allowed.

Cap

• A designated orange kitchen cap must be worn during working hours, covering the upper part of the head.

Shoes

• Black kitchen uniform shoes must be worn at all times. Shoes must be kept clean and free of dirt.

NOTES

• Shower thoroughly with soap and apply deodorant before and after each shift. Brush teeth and use mouthwash after every meal.

• Fingernails must not extend beyond the fingertip. Rubber gloves must be worn when handling food.

Uniform

UNIFORM STANDARDS

• The uniform for female kitchen staff includes black trousers, orange kitchen shirt, and black apron. All uniform items must be kept clean at all times. Any item with visible grease or stains must be replaced immediately.

Hair

• Hair must be neatly groomed. Bangs should not cover the eyes, and only black hair ties are allowed during work.

• Wearing the designated orange kitchen cap is mandatory during working hours.

Cap

• The designated orange cap must be worn during working hours and must fully cover the top half of the head.

Shoes

• Black kitchen uniform shoes must be worn at all times. Shoes must always be clean and free from dirt.

NOTES

• Shower thoroughly with soap and apply deodorant before and after each shift. Brush teeth and use mouthwash after every meal.

• Fingernails must not extend beyond the fingertip. Always interact with customers while standing upright and maintaining a friendly smile.

Uniform

UNIFORM STANDARDS

• Uniform includes dark-colored gardening workwear issued according to PMC regulations. Uniforms must always be clean. In winter, a green or black jacket must be worn as required.

Hair

• Hair must be neatly groomed, not dyed, and must not obstruct vision. Black hairnets issued by PMC must be used while on duty. Earrings are not permitted.

Hat

• Gardening staff must wear dark-colored hats during sunny or rainy weather. Hats with bright colors, patterns, or decorative designs are not allowed.

Footwear

• Grey waterproof sandals provided by PMC must be worn at all times.

Name Badge

• Name badge must be worn on the front left chest area (according to the uniform’s design). It must be kept straight, clean, and clearly visible without being covered by items such as scarves or other accessories.

FITNESS & SWIMMING POOL STAFF UNIFORM

UNIFORM STANDARDS

Uniform

• Uniform includes a black short-sleeved T-shirt and shorts issued according to PMC’s regulations. The uniform must always be clean and neat.

Hair

• Hair must be kept neat and tidy, not dyed, and must not fall into the eyes during work.

Footwear

• Only water-resistant footwear provided in accordance with PMC’s regulations may be used.

Name Badge

• The name badge must be worn on the chest (attached to a lanyard or clipped to the uniform as specified). It must be displayed clearly, not faded, and include complete information such as full name, position, and employee code.

SHIRT MEASUREMENTS

XS (3)

(5)

TROUSERS MEASUREMENTS

Length Waist Hip Leg opening

CORRESPONDING HEIGHT AND WEIGHT

Length Waist Hip Leg opening

1m50 - 1m55 45kg - 50kg 1m55 - 1m60 50kg - 55kg 1m60 - 1m65 55kg - 60kg 1m70 - 1m75 65kg - 70kg 1m75 - 1m80 70kg - 75kg 1m80 and above 75kg and above 1m65 - 1m70 60kg - 65kg

Hanoi: 21st Floor, VNPT Building, 57 Huynh Thuc Khang Street

Ho Chi Minh City: 93-95 Ham Nghi Street, Nguyen Thai Binh Ward, District 1 Da Nang: 36 Tran Quoc Toan Street, Hai Chau District

Binh Duong: M14-06, Unitown Residential Area, Hoa Phu Ward, Thu Dau Mot City, Binh Duong Province

Website: pmcweb.vn

Hotline: 0904 994 855