When employees at an industrial site returned to the workplace after it was closed during the COVID-19 pandemic, they noticed a few differences.
Sensors or RFID tags were used to determine whether employees were washing their hands regularly. Computer vision determined if employees were complying with mask protocol and speakers were used to warn people of protocol violations.
What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work.
Such digital accelerations are among Gartner's strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world.
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