DSI fall 2016

DESIGN FOR SOCIAL INNOVATION

FIRST SEMESTER, FALL 2016

PARPPIM

PIMMARATANA (PIM)

I LEARN

FROM DSI IN THE FIRST SEMESTER, FALL 2016

ฏณฆฑDISRUP TIVE DESIGN

THE HUMAN CENTERED INNOVATION PROCESS

Research: Problem Understanding Analysis: Sense-making Synthesis: Translating Learnings to Opportunities Realization: Solution

THE SUSTAINING INNOVATION TRAP

RESEARCH METHODS

Ethnographic (contextual rich data) Qualitative (understanding why, not counting what) Empathetic (creating emotional connections) Explorative (asking open-ended questions) Curious (no assumptions, always probing)

QUALITATIVE METHODS

On-location intercept, Embedded observation, Triggered intercept, Self-documentation, Shadowing, Observation, Fixed video, Real-time archaeology, behavioral intervention, Co-design, Prototype testing, Evaluative interview, Reflective journalling, Cultural probe, Sorts, Fiend/Couple group, Contextual interview

ฏณฆฑDISRUP TIVE DESIGN

ETHICAL RESEARCH STAKEHOLDER ENGAGEMENT

TYPES OF LOGIC (JON KOLKO)

Grounded theory Abductive (argument to the best explanation) Divergent (exploring multiple interpretations) Generative (creating new knowledge)

FRAMEWORKS

Affinity mapping Entities position mapping Semiotic square Engaging experiences model ERAF systems diagrams Semantic profiles POEMS AEIOU Balance Breakthrough Model for evaluating opportunities Growth Share Matrix for analyzing where to invest, sustain and divest McKinsey 7ÕSfor analyzing what makes a corporation Òexcellent" PorterÕs 5Forces to understand what structural factors created opportunities in an industry

FAMOUS FRAMEWORKS

Engaging Experiences Model

REFRAMING

Convergent (aligning on interpretation, prioritizing findings) Opinionated (articulates a point of view, builds case) Opportunistic (points toward a new opportunity or innovation)

COMMUNICATION

Plan Structuring your story Summary framework

In this class I learn to do professional research. Stepping outside and be a good listener, gather in formation without judgement and assumptions. Know how to talk with stranger and gain more empathy. Moreover, make me think much more carefullt and better understanding in Korean Smoker.

FINDING

Disruptive Design Project: Research Topic’ Korean Smoker

A group reseach. We dig into Korean male smoker 18-25 years old. To better understand what influence them to smoke and what is their barrior to quit. Focus on how could we change physical context to support them to quit smoking more successfully.

I spend 12 weeks fieldwork, include We went to K-town Manhattan, K-town Flushing, Baruch College for interviewing ang observation, reframing, analysing, synthesizing, and translating finding to opportunities.

ฏณฆฑHU MAN NATURAL SYSTEM DES GN

SOCIAL SYSTEMS SOCIAL INNOVATION

SPECTRUM OF SOCIAL ENTERPRISES

Government Traditional Nonprofit Traditional For-Profit Nonprofit with Income Generating Activities Social Enterprise Socially Responsible Business Hybrids

RESILIENCE DIMENTIONS OF HUMAN DEVELOPMENT INDCATOR

Sustainable Development Goals Social Progress Index

DOMAINS OF CORPORATE SOCIAL RESPONSIBILITY (CSR)

Philanthropy Sustainability Initiatives Business Model Transformation Benefit Corporations

SYSTEM THINKING COMPONENTS OF CRITICAL THINKING PHILANTROCAPITALISM CREATING SHARED VALUES (CSV) DEVELOPMENT APPROACHES

Rights-based Approach Needs-based Approach

ETHICAL CONCEPTS & ISSUES ETHICS OF SOCIAL INNOVATION

ฏณฆฑHU MAN NATURAL SYSTEM DES GN CASE STUDY Costa Rica: Clean Energy Policy Estonia: Digital Policy Portugal: Drug Policy India: Sanitation Uganda: Legal System Sanergy ActionAid BurtÕs Bees Main food custer

WORKING IN NETWORKS AND NETWORK LIFECYCLE

COLLABORATIONS SYSTEM LEADERSHIP CO-CREATION SOCIAL JUSTICE RULE OF LAW THEORY OF CHANGE COGNITIVE BIASES

Funder Collaboratives Public-Private Partnerships Multi-Stakeholder Initiatives Social Sector Networks Collective Impact Initiatives

In this class I get information about the actors and interactions in the ecosystem of social innovation. The spectrum of social entreprenuership and possibility of working in social design. All case study help me connected the theory to reallity, analysing and critical thinking about about pro-con of social business model.

Human and Natural System Design Project: Rules of laws and Urban youth in Bogota - ARTISTIC ISLAND

Tacking Rules of Law, This is a group project. We focusing on Youth in Bogota, Columbia who joining Gang and then involve in crime which is 25% of youth population.

Artistic Island is a program that provide a opportunity for youth to study in area of interest and have a mentor whom was use to be a gang member.

MAPPING DE SIGN

MAPPING DE SIGN

SOCIAL INNOVATION DESIGN & DESIGN THINKING

SYSTEM

Boundaries Environment Structure Purpose Functioning

OPPRESSION VALUES AND PRINCIPLES ASSUMPTIONS

CAPABALITY APPROACH

Universal Declaration of Human Rights (UDHR) The Millennium Development Goals (MDGs) The Sustainable Development Goals Human Development Index

THOUGHT SYSTEM

CYBERNETICS

Feedback First - Order Cybernetics Requisite Variety Second - Order Cybernetics

THINKING ABOUT SYSTEMS (LEVERAGE POINT)

Constants, parameters, numbers The sizes of buffers and other stabilizing stocks, relative to their flows The structure of material stocks and flows The lengths of delays, relative to the rate of system change The strength of negative feedback loops The gain around driving positive feedback loops The structure of information flows The rules of the system The power to add, change, evolve, or self-organize system structure The goals of the system The mindset or paradigm out of which the system The power to transcend paradigms

MODEL

The Iceberg Model Business Model Canvas Assets Based Development Model Mental Models

In this class I learn to translate information, reading from article, my perspective, into a map-visualising.

When I learn to map I get better understanding in the contents and see more connection which leads me to found more possibility, opportunities and leverage point to intervenr the system. After this class I think this is a important tools to finding problrm and also communcating to other people.

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Mapping Design Project: 1 Review the Declaration of Human Rights, The Millennium Development Goals and the Sustainable Development Goals 2 My importand indicators for my neighborhood wellbeing 3 Wicked Problem from Rittel and Weber, dilemmas in a general theory of planning 4 Mapping from an artical, THE DARK SIDE: Making war on light pollution. www. newyorker.com/magazine/2007/08/20/ the-dark-side-2 (Links to an external site.)

5 A feedback system diagram that on the Prison System describe in Cybernatic: model 6 Mapping from an artical, Behind Our Anxiety, the Fear of Being Unneeded

by THE DALAI LAMA and ARTHUR C. BROOKS 7 System visualization, 6-12 leverage points from Leverage Points: Places to Intervene in a System by Donella Meadow 8 Mapping “What I have learn in the first semester at DSI?� worked with Ishita.

FUNDA MENTAL OF SOCIAL INNOVATION

THE GREAT TURNING CO - DESIGN

Co-design Expert-design

DESIGN FOR SOCIAL INNOVATION WICKED PROBLEM

COMPLEX SYSTEM

Emergence Complex Adaptive System Socialisation Autopoiesis Becoming

THE LADDER OF INFERENCE

PERSONAL PRACTICE

Mindfulness Self-compassion and self-care Work with emotions Question beliefs Conditions for group creativity Becoming still, listening Work with past, present privilege and shame Cultivate creativity

WORKING WITH BARRIERS AND DIFFICULTIES

Privilege Social Inequallity Cultural Inequality Equality or Equity Intersectionality

ABUSE OF POWER- HARM AND TRAUMA

Psychological Trauma Trans-generational Trauma Collective Trauma Societal Trauma Shared Trauma Apartheid

MODELS OF PERSONAL CHANGE

HeroÕs jou rney Grieving process Transtheoretical model of behaviour change Racist to anti-racist

10 PRINCIPLES OF THINKING ENVIRONMENT

Attention Equality Ease Appreciation Encouragement Feelings Information Diversity Incisive question Place

FUNDA MENTAL OF SOCIAL INNOVATION

CONVERSATION LEADERSHIP CONFLICT

COMMUNICATION METHODS

Debate vs dialogue 4 stages of development when it comes to conflict - kegan Conflict style inventory - krybill Iceberg model Active listening Nonviolent conversation

RAIN

Recognize Accept Inquire Nurture

MODELS OF CHANGE

Transtheoretical model of change: Prochaska & DiClemente Five stages of grief: Elizabeth KŸbler-Ross Organizational change Ð Breu & Benwell Racism Ð From White Racist to White Anti- Racist

RELATEDNESS AND DIALOGUE

Thought as a system Basic dialogue theory Citizenship and civic engagement Relatedness and social capital Theory U

REFRAMING TOOL FACILITATION AND SESSION DESIGN/ CONVERSATION DESIGN

DIALOGUE METHODS

Art of Hosting Circle Processes Appreciative Inquiry World Cafe Open Space technology Pro Action Cafe Collective Story Harvest Harvesting and Graphic Story Recording

OPPRESSION

Distributive Injustice Procedural Injustice Retributive Injustice Moral Exclusion

RESTORATIVE APPROACHES

Restorative Justice Truth Commission

SYSTEMIC APPROACHES

Map challenges to Cynefin Social Labs The Fliplabs Approach Positive Deviance Transformative Scenario Planning Managing a portfolio of safe-to-fail probes Applying the Berkana Model Frame: Pathways in Social Design

In this class I learn to understand myself, how humans’ brains work. Understanding thought system, and thinking in system. I gain more empathy by better understand people and finding a way to leaving together peacfully. Fixing my mindset and shifted to thinks about other people more than myself. Learning a bout Trauma, journey of change, Conflict and how to deal with it. The most significants part is acknowledge Dialogue, and facilitation. I get a precious tools for dealing with people and crating goods intentions in society.

Practicing mindfulness and selfcompassion. I feel that me and everyone is change to be better person and we working in group more smooth because this class allows us to open to ecah other. learn to speak with more honest, in non violent and active listing help us develop perspective and how to communicate with others better, Espacially, appreciated in each other. and fell full of love and positive.

ETHICAL FOR SUSTAINABI LITY

THE FISH GAME NON - ZERO SUM GAME

Silent Sponge Paraphrasing Parrot Probing Puppy

THE LADDER OF INFERENCE

Observable ÒdataÓ andexperiences I select data from what I observe I add meanings I make assumptions I draw conclusions I adopt beliefs about the world I take actions based on my beliefs

UNSUSTAINABLE MENTAL MODELS

The titanic The bummer Social trap Maximizing gain for self The theory of self-confidence It's only a game Greed Zero sum game Anthropocentric Everything is substitutable The control freak

MYTHS

Hero Religion Democratic Economic Sustainability

MENTAL MODELS FOR A SUSTAINABLE FUTURE

Focus on the results of behavior Offer alternative points of view Tell stories Ask different questions Activate the creative process Provide a transformative experience Encourage thinking about thinking - mindful, meta-cognitive Inspire reflection Initiate an empathetic response

SCARF

Status Certainty Autonomy Relatedness Fairness

ETHICAL FOR SUSTAINABI LITY

THE COMMONS INDICATOR

GDP (Gross Domestic Product) GPI (Genuine Progress Indeicator) Quality of Life

ECONOMIC MODELS

Sustainable Neoclassic

ARCHETYPE

Fix that backfires archetype Shifting the burden archetype Sustainability archetype

SUSTAINABILITY

In this class I learn concept os sustainability.

Jamies is a role model of me to show how we can live friendly to our earth. I learn about unsustainale mental model and how to shift it. Get a tool for checking upstream problem. And push concept of sustainability to my design blood.

Ethical of Sustainability Project: My reflection about design and sustainability, I use mapping to show the connection .

FOOD WASTE

Ethical of Sustainability Project: Sustainable Archetype of Food waste Problem An model which describe the upstream problem, solution, intended consequense (winwin-win)

ฏณฆฑUX

DESIGN

ฏณฆฑUX

DESIGN

OBSERVATION TOOLS FOR INTERVIEWING AND LISTENING

Silent Sponge Paraphrasing Parrot Probing Puppy

USER EXPERIENCE

Looking at extreme outlier needs Extreme user

USER JOURNEY UNIVERSAL DESIGN HABITUATION PROTOTYPING COMMUNICATION PLAN

Low Fidelity Prototyping Making Prototyping Presentation

In this class I learn to observation a user experience and mapping user journey.

I learn to make a prototype for tasting and presenting to the client as well as learning new program for making prototype.

User Flow

Human and Natural System Design Project: Fill My Hole Pim, Maxx,Taeyoung We created a prototype of application for reporting pathhole. By learning from user journey and their experience we we can see a lot of trouble gap as well as opportunities to offer them a better option to make their life easier. Moreover, we found that old-style of reporting pathole is confusing then we adding humor to strat this app. Our ideas is to creataed a pop culture that people can play with pathole and sharing on Facebook which could grab people intention to care about this problem in a awesome way. Like wise, give people a new experienc.

TO BE CONTINUE....

WORLD