DESIGN FOR SOCIAL INNOVATION
FIRST SEMESTER, FALL 2016
PARPPIM
PIMMARATANA (PIM)
I LEARN
FROM DSI IN THE FIRST SEMESTER, FALL 2016
ฏณฆฑDISRUP TIVE DESIGN
THE HUMAN CENTERED INNOVATION PROCESS
Research: Problem Understanding Analysis: Sense-making Synthesis: Translating Learnings to Opportunities Realization: Solution
THE SUSTAINING INNOVATION TRAP
RESEARCH METHODS
Ethnographic (contextual rich data) Qualitative (understanding why, not counting what) Empathetic (creating emotional connections) Explorative (asking open-ended questions) Curious (no assumptions, always probing)
QUALITATIVE METHODS
On-location intercept, Embedded observation, Triggered intercept, Self-documentation, Shadowing, Observation, Fixed video, Real-time archaeology, behavioral intervention, Co-design, Prototype testing, Evaluative interview, Reflective journalling, Cultural probe, Sorts, Fiend/Couple group, Contextual interview
ฏณฆฑDISRUP TIVE DESIGN
ETHICAL RESEARCH STAKEHOLDER ENGAGEMENT
TYPES OF LOGIC (JON KOLKO)
Grounded theory Abductive (argument to the best explanation) Divergent (exploring multiple interpretations) Generative (creating new knowledge)
FRAMEWORKS
Affinity mapping Entities position mapping Semiotic square Engaging experiences model ERAF systems diagrams Semantic profiles POEMS AEIOU Balance Breakthrough Model for evaluating opportunities Growth Share Matrix for analyzing where to invest, sustain and divest McKinsey 7ÕSfor analyzing what makes a corporation Òexcellent" PorterÕs 5Forces to understand what structural factors created opportunities in an industry
FAMOUS FRAMEWORKS
Engaging Experiences Model
REFRAMING
Convergent (aligning on interpretation, prioritizing findings) Opinionated (articulates a point of view, builds case) Opportunistic (points toward a new opportunity or innovation)
COMMUNICATION
Plan Structuring your story Summary framework
In this class I learn to do professional research. Stepping outside and be a good listener, gather in formation without judgement and assumptions. Know how to talk with stranger and gain more empathy. Moreover, make me think much more carefullt and better understanding in Korean Smoker.
FINDING
Disruptive Design Project: Research Topic’ Korean Smoker A group reseach. We dig into Korean male smoker 18-25 years old. To better understand what influence them to smoke and what is their barrior to quit. Focus on how could we change physical context to support them to quit smoking more successfully. I spend 12 weeks fieldwork, include We went to K-town Manhattan, K-town Flushing, Baruch College for interviewing ang observation, reframing, analysing, synthesizing, and translating finding to opportunities.
ฏณฆฑHU MAN NATURAL SYSTEM DES GN
SOCIAL SYSTEMS SOCIAL INNOVATION
SPECTRUM OF SOCIAL ENTERPRISES
Government Traditional Nonprofit Traditional For-Profit Nonprofit with Income Generating Activities Social Enterprise Socially Responsible Business Hybrids
RESILIENCE DIMENTIONS OF HUMAN DEVELOPMENT INDCATOR
Sustainable Development Goals Social Progress Index
DOMAINS OF CORPORATE SOCIAL RESPONSIBILITY (CSR)
Philanthropy Sustainability Initiatives Business Model Transformation Benefit Corporations
SYSTEM THINKING COMPONENTS OF CRITICAL THINKING PHILANTROCAPITALISM CREATING SHARED VALUES (CSV) DEVELOPMENT APPROACHES
Rights-based Approach Needs-based Approach
ETHICAL CONCEPTS & ISSUES ETHICS OF SOCIAL INNOVATION
ฏณฆฑHU MAN NATURAL SYSTEM DES GN CASE STUDY Costa Rica: Clean Energy Policy Estonia: Digital Policy Portugal: Drug Policy India: Sanitation Uganda: Legal System Sanergy ActionAid BurtÕs Bees Main food custer
WORKING IN NETWORKS AND NETWORK LIFECYCLE
COLLABORATIONS SYSTEM LEADERSHIP CO-CREATION SOCIAL JUSTICE RULE OF LAW THEORY OF CHANGE COGNITIVE BIASES
Funder Collaboratives Public-Private Partnerships Multi-Stakeholder Initiatives Social Sector Networks Collective Impact Initiatives
In this class I get information about the actors and interactions in the ecosystem of social innovation. The spectrum of social entreprenuership and possibility of working in social design. All case study help me connected the theory to reallity, analysing and critical thinking about about pro-con of social business model.
Human and Natural System Design Project: Rules of laws and Urban youth in Bogota - ARTISTIC ISLAND Tacking Rules of Law, This is a group project. We focusing on Youth in Bogota, Columbia who joining Gang and then involve in crime which is 25% of youth population. Artistic Island is a program that provide a opportunity for youth to study in area of interest and have a mentor whom was use to be a gang member.
MAPPING DE SIGN
MAPPING DE SIGN
SOCIAL INNOVATION DESIGN & DESIGN THINKING
SYSTEM
Boundaries Environment Structure Purpose Functioning
OPPRESSION VALUES AND PRINCIPLES ASSUMPTIONS
CAPABALITY APPROACH
Universal Declaration of Human Rights (UDHR) The Millennium Development Goals (MDGs) The Sustainable Development Goals Human Development Index
THOUGHT SYSTEM
CYBERNETICS
Feedback First - Order Cybernetics Requisite Variety Second - Order Cybernetics
THINKING ABOUT SYSTEMS (LEVERAGE POINT)
Constants, parameters, numbers The sizes of buffers and other stabilizing stocks, relative to their flows The structure of material stocks and flows The lengths of delays, relative to the rate of system change The strength of negative feedback loops The gain around driving positive feedback loops The structure of information flows The rules of the system The power to add, change, evolve, or self-organize system structure The goals of the system The mindset or paradigm out of which the system The power to transcend paradigms
MODEL
The Iceberg Model Business Model Canvas Assets Based Development Model Mental Models
In this class I learn to translate information, reading from article, my perspective, into a map-visualising. When I learn to map I get better understanding in the contents and see more connection which leads me to found more possibility, opportunities and leverage point to intervenr the system. After this class I think this is a important tools to finding problrm and also communcating to other people.
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Mapping Design Project: 1 Review the Declaration of Human Rights, The Millennium Development Goals and the Sustainable Development Goals 2 My importand indicators for my neighborhood wellbeing 3 Wicked Problem from Rittel and Weber, dilemmas in a general theory of planning 4 Mapping from an artical, THE DARK SIDE: Making war on light pollution. www. newyorker.com/magazine/2007/08/20/ the-dark-side-2 (Links to an external site.) 5 A feedback system diagram that on the Prison System describe in Cybernatic: model 6 Mapping from an artical, Behind Our Anxiety, the Fear of Being Unneeded by THE DALAI LAMA and ARTHUR C. BROOKS 7 System visualization, 6-12 leverage points from Leverage Points: Places to Intervene in a System by Donella Meadow 8 Mapping “What I have learn in the first semester at DSI?� worked with Ishita.
FUNDA MENTAL OF SOCIAL INNOVATION
THE GREAT TURNING CO - DESIGN
Co-design Expert-design
DESIGN FOR SOCIAL INNOVATION WICKED PROBLEM
COMPLEX SYSTEM
Emergence Complex Adaptive System Socialisation Autopoiesis Becoming
THE LADDER OF INFERENCE
PERSONAL PRACTICE
Mindfulness Self-compassion and self-care Work with emotions Question beliefs Conditions for group creativity Becoming still, listening Work with past, present privilege and shame Cultivate creativity
WORKING WITH BARRIERS AND DIFFICULTIES
Privilege Social Inequallity Cultural Inequality Equality or Equity Intersectionality
ABUSE OF POWER- HARM AND TRAUMA
Psychological Trauma Trans-generational Trauma Collective Trauma Societal Trauma Shared Trauma Apartheid
MODELS OF PERSONAL CHANGE
HeroÕs jou rney Grieving process Transtheoretical model of behaviour change Racist to anti-racist
10 PRINCIPLES OF THINKING ENVIRONMENT
Attention Equality Ease Appreciation Encouragement Feelings Information Diversity Incisive question Place
FUNDA MENTAL OF SOCIAL INNOVATION
CONVERSATION LEADERSHIP CONFLICT
COMMUNICATION METHODS
Debate vs dialogue 4 stages of development when it comes to conflict - kegan Conflict style inventory - krybill Iceberg model Active listening Nonviolent conversation
RAIN
Recognize Accept Inquire Nurture
MODELS OF CHANGE
Transtheoretical model of change: Prochaska & DiClemente Five stages of grief: Elizabeth KŸbler-Ross Organizational change Ð Breu & Benwell Racism Ð From White Racist to White Anti- Racist
RELATEDNESS AND DIALOGUE
Thought as a system Basic dialogue theory Citizenship and civic engagement Relatedness and social capital Theory U
REFRAMING TOOL FACILITATION AND SESSION DESIGN/ CONVERSATION DESIGN
DIALOGUE METHODS
Art of Hosting Circle Processes Appreciative Inquiry World Cafe Open Space technology Pro Action Cafe Collective Story Harvest Harvesting and Graphic Story Recording
OPPRESSION
Distributive Injustice Procedural Injustice Retributive Injustice Moral Exclusion
RESTORATIVE APPROACHES
Restorative Justice Truth Commission
SYSTEMIC APPROACHES
Map challenges to Cynefin Social Labs The Fliplabs Approach Positive Deviance Transformative Scenario Planning Managing a portfolio of safe-to-fail probes Applying the Berkana Model Frame: Pathways in Social Design
In this class I learn to understand myself, how humans’ brains work. Understanding thought system, and thinking in system. I gain more empathy by better understand people and finding a way to leaving together peacfully. Fixing my mindset and shifted to thinks about other people more than myself. Learning a bout Trauma, journey of change, Conflict and how to deal with it. The most significants part is acknowledge Dialogue, and facilitation. I get a precious tools for dealing with people and crating goods intentions in society. Practicing mindfulness and selfcompassion. I feel that me and everyone is change to be better person and we working in group more smooth because this class allows us to open to ecah other. learn to speak with more honest, in non violent and active listing help us develop perspective and how to communicate with others better, Espacially, appreciated in each other. and fell full of love and positive.
ETHICAL FOR SUSTAINABI LITY
THE FISH GAME NON - ZERO SUM GAME
Silent Sponge Paraphrasing Parrot Probing Puppy
THE LADDER OF INFERENCE
Observable ÒdataÓ andexperiences I select data from what I observe I add meanings I make assumptions I draw conclusions I adopt beliefs about the world I take actions based on my beliefs
UNSUSTAINABLE MENTAL MODELS
The titanic The bummer Social trap Maximizing gain for self The theory of self-confidence It's only a game Greed Zero sum game Anthropocentric Everything is substitutable The control freak
MYTHS
Hero Religion Democratic Economic Sustainability
MENTAL MODELS FOR A SUSTAINABLE FUTURE
Focus on the results of behavior Offer alternative points of view Tell stories Ask different questions Activate the creative process Provide a transformative experience Encourage thinking about thinking - mindful, meta-cognitive Inspire reflection Initiate an empathetic response
SCARF
Status Certainty Autonomy Relatedness Fairness
ETHICAL FOR SUSTAINABI LITY
THE COMMONS INDICATOR
GDP (Gross Domestic Product) GPI (Genuine Progress Indeicator) Quality of Life
ECONOMIC MODELS
Sustainable Neoclassic
ARCHETYPE
Fix that backfires archetype Shifting the burden archetype Sustainability archetype
SUSTAINABILITY
In this class I learn concept os sustainability. Jamies is a role model of me to show how we can live friendly to our earth. I learn about unsustainale mental model and how to shift it. Get a tool for checking upstream problem. And push concept of sustainability to my design blood.
Ethical of Sustainability Project: My reflection about design and sustainability, I use mapping to show the connection .
FOOD WASTE
Ethical of Sustainability Project: Sustainable Archetype of Food waste Problem An model which describe the upstream problem, solution, intended consequense (winwin-win)
ฏณฆฑUX
DESIGN
ฏณฆฑUX
DESIGN
OBSERVATION TOOLS FOR INTERVIEWING AND LISTENING
Silent Sponge Paraphrasing Parrot Probing Puppy
USER EXPERIENCE
Looking at extreme outlier needs Extreme user
USER JOURNEY UNIVERSAL DESIGN HABITUATION PROTOTYPING COMMUNICATION PLAN
Low Fidelity Prototyping Making Prototyping Presentation
In this class I learn to observation a user experience and mapping user journey. I learn to make a prototype for tasting and presenting to the client as well as learning new program for making prototype.
User Flow
Human and Natural System Design Project: Fill My Hole Pim, Maxx,Taeyoung We created a prototype of application for reporting pathhole. By learning from user journey and their experience we we can see a lot of trouble gap as well as opportunities to offer them a better option to make their life easier. Moreover, we found that old-style of reporting pathole is confusing then we adding humor to strat this app. Our ideas is to creataed a pop culture that people can play with pathole and sharing on Facebook which could grab people intention to care about this problem in a awesome way. Like wise, give people a new experienc.
TO BE CONTINUE....
WORLD