Who's Who in Trinidad & Tobago Business 2014-2015 by Prestige Business Publications Ltd.

CONTENTS Massy Motors....................................................................Inside Front Cover Aegis Business Solutions Limited...................................Inside Back Cover Angostura Limited......................................................... Outside Back Cover Blink Bmobile...................................................................................................... 1 Southern Sales & Service Co. Ltd.................................................................. 3 Eve Anderson Recruitment Limited............................................................. 5 Tourism Development Company Limited................................................... 7 Publisher’s Note............................................................................................... 8 Southern Sales & Service Co. Ltd.................................................................. 9 The Ministry of Trade, Industry and Investment.................................... 10 The Ministry of Energy and Energy Affairs.............................................. 10 Tobago House of Assembly...........................................................................11 Energy Chamber of Trinidad and Tobago............................................11, 82 Automotive and Aviation Services Banking, Investment and Financial Services

American Chamber of Commerce of Trinidad and Tobago (AmCham T&T)............................................... 11, 155 Trinidad and Tobago Chamber of Industry and Commerce.......... 11, 157 Trinidad Hotels, Restaurants and Tourism Association.........................12

Construction, Engineering and Transportation

Tobago Division, Trinidad and Tobago Chamber of Industry and Commerce................................................................................12

Education and Training

Employers’ Consultative Association of Trinidad and Tobago (ECA).........................................................................12

Energy and Energy Related Industries

Trinidad and Tobago Coalition of Services Industries (TTCSI)..................................................................12, 157

Facilities Management Health, Safety, Security, Environment and Standards Information and Communications Technology

Trinidad and Tobago Manufacturer’s Association (TTMA)........13, 129 Chambers of Commerce...............................................................................13 ANR Robinson................................................................................................. 23 Fr. Gerard Pantin — A Life Devoted to Service for All..........................101 Karen de Montbrun — A Woman of Grace, Strength and Determination.................................123 Dana Seetahal — An Incomparable Legacy........................................... 159

Insurance

Something To Celebrate — Within two weeks of its release on MTV.com Luna’s video hit #1.......................................... 169

Manufacturing and Retail Distribution

Map of Port of Spain.....................................................................................175

Media, Public Relations, Publishing and Print Professional Services, Public and Private Sector Organisations Property Development and Real Estate

Map of Trinidad............................................................................................ 176 Map of Tobago..............................................................................................177 Honorary Consuls Accredited to The Republic of Trinidad and Tobago..................................................... 178 Diplomatic Missions and International Organisations........................ 179 The Government of Trinidad and Tobago..............................................180 Fast Facts....................................................................................................... 182

Shipping, Ports and Maritime Services Travel, Tourism and Conference Facilities 2

Index by Surname........................................................................................ 186 Index by Company................................................................................190,192 Prestige Business Publications Limited.................................................... 191

CONTENTS CONTINUED College of Science, Technology & Applied Arts of Trinidad & Tobago.........................................................................................56 MIC Institute of Technology........................................................................ 57 National Training Agency............................................................................58 The Professional Institute of Marketing & Business Studies Ltd......... 59 The University of the West Indies..............................................................60 The University of Trinidad and Tobago.....................................................61 The National Energy Skills Center..............................................................62 Premier Quality Services Limited...............................................................62 UWI School of Business and Applied Studies Limited (ROYTEC)...... 63

Energy and Energy Related Industries

Automotive and Aviation Services

Airport Authority of Trinidad and Tobago..........................................16, 17 Caribbean Airlines..........................................................................................18 Massy Motors, Leasing..................................................................................19 National Helicopter Services Ltd................................................................20 The Vehicle Management Corporation of Trinidad and Tobago Limited...............................................................................................................21 British Airways................................................................................................ 22 Sterling Service............................................................................................... 22

Banking, Investment and Financial Services

First Citizens Bank.................................................................................. 26, 27 Guardian Group....................................................................................... 28, 29 Republic Bank Limited............................................................................. 30, 31 Scotiabank of Trinidad and Tobago Ltd..............................................32, 33 Bank of Baroda (Trinidad & Tobago) Limited..........................................34 Island Finance Trinidad and Tobago Ltd................................................... 35 CIBC First Caribbean International Bank.................................................. 36 JMMB Group................................................................................................... 37 RBC Royal Bank............................................................................................... 38 Unit Trust Corporation................................................................................. 39 Caribbean Information & Credit Rating Services Ltd, CariCRIS.......... 40 Funds International Limited........................................................................ 40 Institute of Banking and Finance of Trinidad and Tobago.....................41 Trinidad and Tobago Association of Insurance and Financial Advisors...........................................................................................41

Construction, Engineering and Transportation

Safe Tec............................................................................................................44 Caribbean Lifts...............................................................................................44 Junior Sammy Contractors Limited, Jusamco Pavers, Sammy’s Multilift.............................................................................................................45 Massy Wood Group......................................................................................46 National Infrastructure Development Company (NIDCO)..................47 Vega Minerals.................................................................................................48 The Paramount Transportation & Trading Company Limited.............48 Advance Readymix Ltc..................................................................................48 Carillion (Caribbean) Limited.....................................................................49 Kentz-OJ’s E &I Services JV.........................................................................49 Kentz Caribbean LLC.....................................................................................49 OJ’s Electrical and Instrumentation Services Limited............................49

Education and Training 4

Trinidad and Tobago Hospitality and Tourism Institute, TTHTI...52, 53 The Accreditation Council of Trinidad and Tobago...............................54 Arthur Lok Jack Graduate School of Business......................................... 55

Trinidad & Tobago National Petroleum Marketing Company Limited (NP).......................................................................... 66, 67 Bp Trinidad and Tobago (bpTT).................................................................68 Eog Resources.................................................................................................69 Falck Safety Services.....................................................................................70 DAMEN.............................................................................................................71 LAING............................................................................................................... 72 Lake Asphalt of Trinidad & Tobago (1978) Limited............................... 73 Lennox Offshore Services Limited..............................................................74 Massy Gas Products Trinidad..................................................................... 75 National Energy Corporation of Trinidad and Tobago...........................76 National Gas Company of Trinidad and Tobago Limited...................... 77 Petroleum Company of Trinidad and Tobago Limited...........................78 Phoenix Park Gas Processors Limited.......................................................79 Repsol...............................................................................................................80 ASCO Trinidad Ltd..........................................................................................81 Trinidad Offshore Fabricators Unlimited..................................................81 Fircroft..............................................................................................................82 The Energy Chamber of Trinidad and Tobago.........................................82

Facilities Management 84 Servus Limited................................................................................................86 J&G Supplies Just Clean Janitorial Services.............................................86

Health, Safety, Security, Environment and Standards

Allied Security.................................................................................................90 Caribbean Industrial Research Institute (CARIRI)...................................91 The Environmental Management Authority............................................92 HHSL Safety Systems Limited..................................................................... 93 Innovative Security Technologies Ltd........................................................94 Renew Star Serpentine Ltd...........................................................................95 Trinidad and Tobago Bureau of Standards...............................................96 Heller Security Services 1996 Limited.......................................................97 Jaric Environment, Safety and Health Services Ltd................................97 Population Services International (PSI) / Caribbean.............................98 Almawi Limited, The Holistic Clinic...........................................................98 Analytical Technologies Limited................................................................98 Ace Recycling Limited...................................................................................99 Caribbean Tech Disposals...........................................................................99 Sygma Environmental...................................................................................99 Piranha International Ltd............................................................................100

Information and Communications Technology

102

Columbus Communication (Flow).................................................. 104, 105 National Information and Communication Technology Company Limited (iGovTT).............................................................. 106, 107 Telecommunications Authority of Trinidad and Tobago........... 108, 109 Digi-Data.........................................................................................................110 Fujitsu............................................................................................................... 111

CONTENTS CONTINUED

Massy Technologies InfoCom.................................................................... 112 Massy Technologies Applied Imaging..................................................... 113

Insurance 114 Agostini Insurance Brokers......................................................................... 116 Cardea Health Solutions Ltd....................................................................... 117 Cuna Mutual Group...................................................................................... 118 Nagico Insurances (Trinidad and Tobago) Limited............................... 119 The National Insurance Board of Trinidad and Tobago....................... 120 Beacon............................................................................................................. 121 Global Financial Brokers Ltd.......................................................................122 Association of Trinidad and Tobago Insurance Companies................122 Farah Insurance Brokers Ltd.......................................................................122

Manufacturing and Retail Distribution

124

Angostura...................................................................................................... 126 Engineering Associates Limited.................................................................127 Boss................................................................................................................. 128 The Happi Group of Companies............................................................... 128 Trinidad and Tobago Manufacturers’ Association............................... 129 Fine Soaps Limited....................................................................................... 129

Media, Public Relations, Publishing and Print

130

Label House Group Limited................................................................132, 133 SI Media......................................................................................................... 134 Vagus ............................................................................................................. 134 Reputation Management Caribbean Ltd..................................................135 Xtreme Vision Limited.................................................................................135

Professional Services, Public and Private Sector Organisations

136

Tobago House of Assembly............................................................... 138, 139 BDO Chartered Accountants....................................................................140 TC International General Contractors & Property Developers........... 141 Complete Storage Solutions....................................................................... 141 Luxury Finishes Design Centre................................................................... 141 Debt Recovery and Administrative Services Limited (DR&ASL)...... 142 ExporTT Trinidad and Tobago.................................................................. 143 Government, Human Resource Services Company Ltd....................... 144 InvesTT.......................................................................................................... 145 Odyssey Consultinc Limited...................................................................... 146 Regency Recruitment & Resources.......................................................... 147 Chapmans Records Management Limited............................................. 148 Development Consulting Center Limited............................................... 148 Eastman & Associates Ltd.......................................................................... 149 Employers’ Consultative Association of Trinidad and Tobago.......... 149 Export Centres Company Limited............................................................ 150

HRC Associates Management Consultants........................................... 150 Institute of Chartered Accountants of Trinidad and Tobago.............. 151 Personnel Management Services Limited............................................... 151 Recruitment Xperts Ltd...............................................................................152 Sandra Welch-Farrell & Company............................................................152 Streamline Systems......................................................................................153 TSG Consulting .............................................................................................153 Niche Event Technology............................................................................. 154 Ultimate Events Ltd..................................................................................... 154 Abeo Organisational Development Solutions........................................155 American Chamber of Commerce of Trinidad and Tobago................155 BPD Associates Ltd.......................................................................................155 Clean Image Carpet and Janitorial Services Limited.............................155 DRA Consulting ........................................................................................... 156 DSB Financial Solutions Limited............................................................... 156 Jo-Anne Mouttet & Associates................................................................. 156 The Management Resource Ltd................................................................ 156 Lennox H Sealy & Associates Ltd..............................................................157 Trinidad and Tobago Chamber of Industry and Commerce................157 Trinidad and Tobago Chamber of Industry and Commerce (Tobago Division).........................................................................................157 Trinidad and Tobago Coalition of Services Industries Limited...........157 Trinidad and Tobago Contractors Association..................................... 158 Trinidad and Tobago Institute of Architects.......................................... 158

Property Development and Real Estate

160

Association of Real Estate Agents (AREA)............................................ 162 1 on 1 Realty........................................................................................... 162, 163 Cevara Realty................................................................................................ 162 CNK Realtors................................................................................................. 162 Golden Key Real Estate............................................................................... 162 Island Real Estate Ltd.................................................................................. 162 Kenny Partnership....................................................................................... 162 Key West Real Estate.................................................................................. 162 S’real Estate Services.................................................................................. 162 Sea Jade......................................................................................................... 162 Dynamic Real Estate Consultancy Ltd..................................................... 163 ECS Real Estate Limited.............................................................................. 163 Stuart Spiers Real Estate Services............................................................ 163

Shipping, Ports and Maritime Services

164

TTPost............................................................................................................ 166 DHL Trinidad & Tobago Ltd....................................................................... 167 DHL Express.................................................................................................. 167 Acclaim Freight & Logistics Services Limited........................................ 167 Foxx Couriers Limited of Trinidad and Tobago..................................... 167 Industrial Marine Services......................................................................... 168 Insa Shipping Services Limited.................................................................. 168 Shipping Association of Trinidad and Tobago....................................... 168 Shipping Solutions and Services Limited................................................ 168

Travel, Tourism and Conference Facilities

170

Trinidad and Tobago Tourism Development Company Limited........172 Chaguaramas Development Authority....................................................173 Caribbean Tourism Publications Ltd.........................................................173 Caribbean Discovery Tours Ltd................................................................ 174 Tobago Hotel and Tourism Association................................................ 174 Trinidad and Tobago Sightseeing Tours................................................. 174 Trinidad and Tobago Incoming Tour Operators Association............ 174

PUBLISHER’S NOTE

Who’s Who in Trinidad and Tobago Business 2014 - 2015 Produced and Created by Prestige Business Publications Ltd. Advertising Patricia Lewis, Marie Gurley, Betti Gillezeau, Sonja Rudder Edited by Sage Corporate Communications and Publications, Lonsdale Saatchi & Saatchi Advertising Limited; Lisa Jessamy; Mirissa De Four; Essiba Small Writers Kay Baldeosingh-Arjune, Dixie-Ann Dickson, Sean Drakes, Joel Henry, Keith Lewis, Heidi Rajnauth, Bavina Sookdeo, Keith Spencer, Sheldon Waithe, T&T Coalition of Service Industries Cover Design and Design Kelvin Thomas – Precision Design Studio Layout Laird Raymond Production Jessica Medina Photography Patricia Lewis, Lonsdale Saatchi & Saatchi Servol, Trinidad Guardian, Sean Drakes All Print Express – Maps Annual Distribution 12,000 copies Prestige Business Publications team: Richard Lewis Chairman Patricia Lewis Director Marie Gurley Director Lisa Jessamy Manager Christine Mings-François Operations Manager Jessica Medina Production Supervisor Jennifer Gittens Administrative Assistant Nichele West-Broome Administrative Assistant Abeo Lewis Production Assistant Copyright © 2014 Prestige Business Publications Ltd. All rights reserved. Prestige Business Publications Ltd. The Film Centre, 9 Humphrey Street, St. James, Trinidad and Tobago. Tel: (868) 622-0738/9 Fax: (868) 622-0426 Email: info@whoswhotnt.com Website: www.whoswhotnt.com WhosWhoinTrinidadandTobagoBusiness

Richard Lewis Publisher

ongratulations are in order for the Prestige Business Publications Team, its customers, and service providers for giving us this high quality publication that, once again, has surpassed all our previous editions on content and visual excellence. I am always so excited to see that we Trinbagonians can, as a team, overcome all challenges and produce a world-class product. The Prestige Business Publications’ approach has always been to at least meet, but also try to exceed the best in class in North America and Western Europe. I think we have met our targets for the 2014-2015 Who’s Who in Trinidad & Tobago Business. On the 8, 9 and 10 October, the business community will, in partnership with Government, participate in the Americas Competitiveness Forum VIII. This conference is expected to have well over 1,000 influential delegates from the Americas, who will converge on Trinidad & Tobago to focus on new initiatives to enhance the competitiveness of the region, and to increase the impact of innovation and creativity on that competitiveness. Prestige Business Publications through our sister publication, Business Trinidad & Tobago, featured the conference in our 2014 edition. I refer to this conference, since we will have such an influx of influential business, government and academic leaders who need to leverage the positive assets of our country. In that vein, we expect the Who’s Who in Trinidad & Tobago Business to be a key resource in exporting and fostering the continued growth of the Trinidad and Tobago public and private sector “Class of 2014”. As we expand to promote a sustainable online community between individuals, private and public sector businesses, we encourage you to take part in our new digital experience through our multiple online platforms. Our new website will complement our print publication and in return, give advertisers and individuals opportunities to share and leverage networks to their fullest potential. We continue to use our customers and readers’ opinions as the source of new innovation in our publications and our brand. We welcome all useful ideas and we will certainly reply to all your comments. In closing, I hope as usual that when you receive the 2014-2015 edition, it adds value to you the reader and advertiser in helping you find who and what you want more easily.

MESSAGES Message from THE MINISTRY OF TRADE, INDUSTRY AND INVESTMENT Senator the Honourable Vasant Bharath

Message from THE MINISTRY OF ENERGY AND ENERGY AFFAIRS Senator the Honourable Kevin C. Ramnarine

The Government of the Republic of Trinidad and Tobago recognizes the need to sustain a level of investment and business activity that will enable the country to continue on its development path towards economic sustainability. The Ministry of Trade, Industry, Investment and Communications (MTIIC) plays a pivotal role towards this achievement by way of trade facilitation, diversification strategies and investment opportunities, as we are seeking to create globally competitive businesses in the nonenergy sector. The Government’s diversification thrust has provided support and paved a way for our local businesses to improve their standards in order to compete in the international arena. Trade Agreements have provided market access and charted a course for businesses to successfully enter and service regional and international markets. Additionally, the Government, through MTIIC, is committed to increasing investment in the priority sectors and this is reflected in the upgrading of existing incentives, which are offered to both local and foreign investors. In an effort to improve our global competitiveness and to advance the ease of doing business in Trinidad and Tobago, the Ministry has streamlined the operations of its agencies and Strategic Business Units. By improving the business regulatory environment, in four short years, Trinidad and Tobago has moved from 88th to 66th out of 189 countries in the World Bank’s Ease of Doing Business 2014. We intend to further eliminate the barriers to trade by reducing the level of the bureaucracy that exists in Government offices. The global economy has changed and we need to change with it. There is no longer room for comfort and conformity. In this regard, the Ministry has put the machinery in place to remove the ‘red tape’ and replace it with a ‘red carpet’ business experience. TTBizLink, a Single Electronic Window (SEW) IT platform has revolutionised the way in which business is undertaken in Trinidad and Tobago. It has provided an online facility for the public to transact over twenty-one (21) e-services from Government offices. This new and efficient automated initiative was instrumental in Trinidad and Tobago receiving a first place in one category of the United Nations’ Public Service Award in 2013. The Ministry continues to provide support and guidance to all our local businesses and is committed to working with stakeholders in developing policies for the economic growth and sustainable development of our nation. We will allow nothing to impede the advancement of businesses operating in our local market, while concurrently adhering to best practices in our operations. Moreover, the Ministry will continue to encourage companies to incorporate social, environmental, economic and ethical concerns into their entire business operations. This will optimise the contribution of the business sector to sustainable development; and we anticipate that this will create a fair and transparent business environment. As we move forward, the Government of the Republic of Trinidad and Tobago will continue to foster strong partnerships with all stakeholders to produce unparalleled opportunities for growth and development in our nation.

Trinidad & Tobago has a global reputation for excellence in the energy industry and is recognised as an attractive investment destination by leading multinational firms. Our energy sector accounts for 17 percent of the volumes of oil and natural gas produced by BP and 12 percent of the oil and natural gas produced by BG. In 2014, the forecasted capital expenditure for the energy sector is $US3.3 billion, $US3.2 billion in 2015 and $US3.0 billion in 2016. In 2013, Trinidad & Tobago celebrated its 15th year as an exporter of Liquefied Natural Gas. Atlantic Energy achieved its milestone of its 3000th cargo of LNG. Trinidad & Tobago is the world’s largest exporter of ammonia and methanol and the fifth largest exporter of Liquefied Natural Gas (LNG) in the world. The Deepwater Competitive Bid Round has been completed with BHP Billiton (International Exploration) Pty Ltd. and BG International Limited being awarded Deep Atlantic Areas 3 and 7. The Ministry of Energy and Energy Affairs (MEEA) is now in negotiations for Production Sharing Contracts for each Block. BP has made a final investment decision to proceed with its Juniper project. Construction work on the platform will start in 2014, drilling in 2015 and natural gas production in 2017. BP’s investment decision is directly related to the suite of fiscal incentives presented in the budgets of the last four years. The capital expenditure for the Juniper project is estimated at $US2.1 billion. At present, BG and Chevron are undertaking the development of the Starfish Field with first gas expected in October 2014 at a capital expenditure of $US550 million. Other upstream developments include Petrotrin’s South West Soldado project and the EOG Resources Oilbird project, both of which will be in the period 2014/2015. There have been five major discoveries in the past two years. Most recently, Repsol has discovered 40 million barrels of oil in its TSP acreage. These discoveries are premised on a significant increase in exploration and development activity in both land and marine acreages over the last three years. These trends signal a resurgence of the upstream component of the national energy sector. The net result is an arrest in the decline in oil production which declined sharply from 2006 to 2012. The energy sector in Trinidad and Tobago is investing in asset integrity and maintenance to prolong the life of assets and to ensure reliability and deliverability. The future growth in the upstream will come from a mixture of new discoveries and mature fields. Safety continues to be a key priority. In 2013, the MEEA received Trinidad and Tobago’s first Extractive Industries Transparency Initiative (EITI) Report on September 30, 2013. The report is the first independent reconciliation of the country’s energy sector revenues and is a most significant policy and paradigm shift as it relates to transparency, accountability and good governance on the part of the state. The National Gas Company of Trinidad & Tobago (NGC) has set up a company dedicated to accelerating and expanding the use of Compressed Natural Gas (CNG) as an alternative transportation fuel in the country. NGC CNG plans to invest over TTD2 billion in two phases over the next five years. The energy sector in Trinidad and Tobago is vibrant and poised for international growth. The MEEA is committed to leading Trinidad & Tobago’s prosperity through sustainable development of our energy and mineral resources.

The Ministry of Trade, Industry and Investment Level 17, Nicholas Tower, 63-65 Independence Square, Port of Spain, Trinidad and Tobago • Tel: 1 (868) 623-2931-4 •Website: www.tradeind.gov.tt

The Ministry of Energy and Energy Affairs Levels 15, 22-26, Tower C, International Waterfront Centre 1 Wrightson Road, Port of Spain, Trinidad • Tel: (868) 626-6334 / 623-6708 • Fax: (868) 625-0306 • Email : info@energy.gov.tt • Website: www.energy.gov.tt

Minister of Trade, Industry and Investment and Minister in the Ministry of Finance and the Economy

Minister of Energy and Energy Affairs

MESSAGES TOBAGO HOUSE OF ASSEMBLY

THE ENERGY CHAMBER OF TRINIDAD AND TOBAGO

Joel Jack

Roger Packer

It is an exciting time for all of Tobago. Under the astute guidance of Orville London, Chief Secretary of the Tobago House of Assembly, our new team has brought renewed energy in service of Tobago’s development agenda. In 2012, Tobago became the first sub sovereign territory to seek a financial rating from Moody’s, the renowned global credit rating agency. Moody’s then assigned issuer ratings of Baa 1, outlook stable. In the light of our position as a small, developing economic space, our focus has been on achieving sustainable tourism and energising our young human capital toward investment and entrepreneurship within new and emerging sectors. The THA has been pursuing aggressively a range of financial strategies and a policy position on public private partnerships that allow for the timely delivery and innovative financing of projects essential to Tobago’s development. At this time we’re focused on securing funding for infrastructure projects for the Windward side of the island in order to boost our tourism product. We are also looking to the expansion of the Tobago economy with emphasis on human capital development at the tertiary level and economic diversification typified by what is currently taking place at The Cove. We are also looking to establish a Tobago Project Development Authority comprising representatives from the public and private sectors along with civil society agencies who represent a wide range of interests across the island. In all of this, the THA sees itself in the role of facilitator and aims to provide more space for the private sector which we are convinced must act as a driver of economic growth and development. We say, “Tobago is open for business.”

Over the past year, the Energy Chamber has refocused and readjusted our advocacy agenda to better represent our membership’s needs as well as ensure the sector’s sustainable development. We remain committed to positioning Trinidad and Tobago as the energy services hub of the region. As such our major advocacy initiatives revolve around fiscal reform, gas value chain realignment, promoting local content and a more efficient state sector, improving the environmental clearance process and exporting energy services. From these initiatives it is clear our strategic mandates are both inward and outward looking and focus on attracting investment and exporting services sector expertise. Our place in the new energy order will depend both on how well we promote our country as a preferred energy investment destination and export our energy sector expertise globally. Our local energy services companies have built their reputations as providers of world-class service, leveraging their knowledge to support operations along all links of the energy value chain from exploration, refining and transmission to downstream processing. Over the past year, to help these companies access international markets, we embarked on trade missions to Suriname and the United Kingdom. These moves to promote our energy services sector and continuously invite international and local investors are all tied to our vision of sustainable development. With over a century worth of experience in commercial oil and gas production, Trinidad and Tobago’s energy sector has a layered history and the Chamber wishes to ensure that the sector is sustainable over the next 100 years and beyond.

President

Victor E. Bruce Financial Complex, 14 -16 Wilson Road, Scarborough • Tel: (868) 635 1203, • Fax: (868) 639 4927

President

Suite B2.03, Atlantic Plaza, Atlantic Avenue, Point Lisas, Trinidad, West Indies • Mailing Address: P.O. Box 80, San Fernando, Trinidad, West Indies • Tel: (868) 6-ENERGY, 679-6623, 679-1398 • Fax: (868) 679-4242 • Email: ExecOffice@energy.tt • Website: www.energy.tt

AMERICAN CHAMBER OF COMMERCE OF TRINIDAD AND TOBAGO

TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE

Hugh Howard

Moonilal Lalchan

The American Chamber of Commerce of Trinidad and Tobago (AmCham T&T) represents 300 companies: 75 per cent Trinidad and Tobago companies, and 25 per cent multinationals. AmCham has the strongest private sector link with the US Embassy in Trinidad and Tobago. Its parent organisation, the Association of American Chambers of Commerce in Latin America (AACCLA), and 23 sister AmChams in the region represent 80 per cent of US investment in the region. AmCham works within the following key focus areas:

The Trinidad and Tobago Chamber of Industry and Commerce extends its congratulations to the publishers of Who’s Who in Trinidad and Tobago Business on another successful publication, which is now an important business resource for local businesses as well as visiting business people from the region and beyond. As we look to the year ahead, we acknowledge the vision and hard work of generations of business entrepreneurs and innovators who have helped us – and continue to help us – steer the course of the 135 years of the Chamber’s existence. Over time, the society, and indeed the Chamber, has undergone many changes but what remains unchanged is the Chamber’s role to support, promote and protect the interests of business in Trinidad and Tobago. Our corporate profile includes close to 600 Members and over 1,600 executive representatives. Through them, the Chamber is represented on several national, governmental and non-governmental committees focusing on a wide range of matters from trade to corporate social responsibility initiatives. The Chamber also has nine standing committees in Trinidad and four in Tobago, in which Members volunteer. Through activities from these internal and external committees, the Chamber provides input on national policy, law, trade negotiations and services, which is derived from Member consultations. In addition, the Chamber is a member of the International Chamber of Commerce, and its offices are the headquarters of ICC Caribbean. We are affiliated with the Dispute Resolution Centre, the first private mediation agency certified by the Mediation Board of Trinidad and Tobago. The Chamber remains committed to being the Voice of Business as we serve the needs of our Members and the wider business community in ongoing development toward a strong, sustainable national economy.

President

1. Enhancement of competitiveness 2. Generation of new business and market access for services/goods by promotion of interaction among member companies, key T&T and US government agents, and sister AmChams 3. Influence on policies and legislation by: a. Working with the Government to ensure that the economic environment in Trinidad and Tobago facilitates foreign direct and domestic trade and investment b. Utilising its alliances to promote Trinidad and Tobago as a premier Foreign Direct Investment (FDI) destination c. Lobbying US Administration for favourable trade policy towards the Caribbean 4. Transfer of knowledge by facilitating access to information and leveraging experiences to raise industry standards and positively impact on national systemic issues 62A Maraval Road, Port of Spain, Trinidad • P.O. Bag 150, Newtown, Port of Spain • Tel: (868) 622-4466/0340, 628-2508 • Fax: (868) 628-9428 • Email: inbox@amchamtt.com • Website: www.amchamtt.com

President

Columbus Circle, Westmoorings, P.O. Box 499, Port of Spain, Trinidad • Tel: (868) 637-6966 •Fax: (868) 637-7425 • Email: chamber@chamber.org.tt •Website: www.chamber.org.tt

MESSAGES TRINIDAD HOTELS, RESTAURANTS AND TOURISM ASSOCIATION

TOBAGO DIVISION TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE

Andrew Welch

Diane Hadad

President

Chairman

The Trinidad Hotels, Restaurants and Tourism Association is honoured to be part of Who’s Who in Trinidad and Tobago Business. The THRTA has been an integral stakeholder of the tourism industry in Trinidad for the past 50 years. Our Association acts as the main private sector representational body for the industry, performing a pivotal role between the policy makers, policy implementers and the private sector. The Association Membership comprises hotels, restaurants and companies that provide goods and services to the industry. Our Mission has always been to provide benefits and services to our members by creating a business environment conducive to tourism development by influencing government policies and legislation which stimulate investment, profitability and a competitive rate of return. THRTA is made up of a number of committees that work towards accomplishing the goals and objectives of the Association. They include Advocacy, Marketing, Membership and Revenue Generation. We continue to work towards creating an enabling environment for tourism, to encourage investment in the sector, to creating additional demand, to encourage the building of the visitor experience and to foster the coordination of the efforts amongst all stakeholders. We hope to bring about more awareness and recognition that tourism has the potential to be a major pillar in the move towards the diversification of the economy of Trinidad and Tobago, an industry that can generate employment and foreign exchange earnings.

The Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce congratulates the publishers of Who’s Who in Trinidad and Tobago Business upon release of the latest edition of this magazine. The Trinidad and Tobago Chamber of Industry and Commerce is the only business association with a special Division in Tobago, dedicated to holistically serving the needs of Tobago businesses. A Tobago Chamber was first established in 1936 and 37 years later, with structural change, became the Tobago Division of the T&T Chamber. The Division has been built on a foundation of active representation through the contributions of several outstanding Members, including its past Honorary Secretaries and Chairmen, and Membership continues to grow each year. As the representative of the business community, the Division works assiduously behind the scenes, contributing to diverse areas of business development and tourism development and maintains a vibrant national presence. The Division’s four Standing Committees are related to Inter-Island Transport, Security, Environment and Business Development and members serve on a voluntary basis. The Division works closely with the Tobago House of Assembly and Central Government and is a link between the private and public sectors in creating initiatives and removing obstacles to sustainable development in Tobago.

Corner Airways Road and Hilltop Lane, Chaguaramas • P.O. Box 243, Port of Spain, Trinidad • Tel: (868) 634-1174/5 • Fax: (868) 634-1174 • Email: info@tnthotels.com • Website: www.tnthotels.com

TEAL Building, Scarborough, Tobago • P.O. Box 47, Port of Spain, Trinidad • Tel: (868) 639-2669 • Fax: (868) 639-3014 • Email: tobagochamber@tstt.net.tt

THE EMPLOYERS’ CONSULTATIVE ASSOCIATION OF TRINIDAD AND TOBAGO

TRINIDAD AND TOBAGO COALITION OF SERVICES INDUSTRIES

Keston Nancoo

Angela Lee Loy

The Employers’ Consultative Association of Trinidad and Tobago is pleased to be associated with Who’s Who in Trinidad and Tobago Business. This publication serves as a directory for the business community allowing easy access for networking and information, both locally and to outside investors. ECA, a member-based organisation, has maintained its role in labour relations as it continues to direct and influence the progression of the organisation. Through key conversations and the urgent call for social dialogue with government, employers and labour, the ECA believes that a general consensus can be achieved that can allow for smooth labour talks which can benefit the working relationship between employers and employees, the level of productivity and the overall well-being of our nation. Who’s Who offers a look into the business community of Trinidad and Tobago and these are the organisations we believe are crucial to the social dialogue or tripartism that we hope to achieve. The ECA has maintained its credibility to facilitate such discussions as the organisation’s functions in various roles: educational, advisory, representative and regulative as it relates to Industrial Relations and Human Resources. The ECA is affiliated to the Caribbean Employers’ Confederation, the International Organisation of Employers, the International Labour Organisation and International Labour and Employment Relations Association. We hope this issue of Who’s Who 2014-2015 serves your needs as it does the needs of the ECA. Remember, if we can all work together we can achieve great strides for Trinidad and Tobago.

Trinidad and Tobago Coalition of Services Industries (TTCSI) commends Who’s Who for its continued commitment and dedication in highlighting T&T’s business community. The services sector has been making noticeable strides. Based on provisional data from Central Statistical Office for 2013, the Services Sector contributes TT$81 billion to GDP, at market prices. This is an increase of TT$4.5 billion from 2012. In 2011, T&T’s services exports value stood at US$5.8 billion, which clearly shows the export potential of the sector. While this is noted, TTCSI recognises that much more needs to be done not only to grow the sector, but to continue to create a mindset among services providers for them to realise their full exporting potential. Creating this mindset is critical, as T&T’s services sector is the largest and most diverse in the Caribbean and it represents 80 per cent of the labour force. According to the World Bank indicators, services dominate the global economy. Locally however, it must be emphasised that the required investment must be made into the services sector to ensure its ability to boost the economy and stimulate sustainable growth. TTCSI continues to play an integral role in strengthening the sector and building its capacity to compete globally. The organisation has made significant progress in developing and advocating for services-based industries. One notable initiative is the Services of the Caribbean (SOCA) project, led by TTCSI, which calls for greater market access for CARICOM services in the United States. Working with local, regional and international bodies, TTCSI will continue to represent the sectors’ interests and ensure that the right environment is created for sustainable growth and development.

17 Samaroo Road, Aranguez Roundabout North, Aranguez • Tel: (868) 675-5873 • Fax: (868) 675-4866 • Email: ecatt@tstt.net.tt • Website: www.ecatt.org

45 Cornelio Street, Woodbrook, Port of Spain, Trinidad • Tel: (868) 622-9229 • Fax: (868) 622-8985 • Email: info@ttcsi.org • Website: www.ttcsi.org

President

MESSAGES TRINIDAD AND TOBABO MANUFACTURERS’ ASSOCIATION

CHAMBERS OF COMMERCE

Nicholas Lok Jack President

The Trinidad and Tobago Manufacturers’ Association welcomes the opportunity to be associated with the Who’s Who in Trinidad and Tobago Business magazine 2014. The current global economy is steadily climbing out of its economic depression. Although there are obvious disparities with regard to the rate of the economic growth of different countries, recurring growth patterns are evident. Trinidad and Tobago’s economy was inadvertently affected by the global economic decline but local business has managed to maintain, reclaim and increase growth of industry. Therefore, the TTMA recognizes the pivotal role that the manufacturing sector must play in stimulating economic recovery and promoting sustainable growth. The Association, in 2014, continues to work towards its goal of promoting competitiveness and sustaining the manufacturing sector in Trinidad and Tobago. This is evident by TTMA’s continued lobbying for the implementation of legislation critical to the needs of manufacturers, including the Beverage Container Bill, Procurement Legislation, and the Fair Trading Bill. Trade development and market access are critical issues, and in 2014, the TTMA ensures that new markets are being explored to secure more inputs and increase demand for Trinidad and Tobago’s products and services. This is evident in the Association’s up-coming Trade Mission to Guyana to promote the manufacturing industry of Trinidad and Tobago. The TTMA recognizes that while the regional market has become saturated and has seen minimal growth, the Latin American markets have experienced stronger growth patterns over the same period and as such, the Association believes that a more aggressive approach must be taken to engage these markets. As such, the TTMA secretariat is assiduously working on gathering market intelligence for these Latin American markets. The Trade and Investment Convention 2014 was one such platform which assisted in creating and fostering business linkages between Trinidad and Tobago and Latin America through its Business to Business framework. We look forward to working alongside the manufacturers of Trinidad and Tobago to provide the best platform to create a more enabling business environment. The TTMA believes that targeted measures to encourage innovation, investment and productivity are needed in order to develop the local manufacturing sector and sustain long-term economic growth. TTMA Building, 42 Tenth Avenue, Barataria, Trinidad and Tobago   • P.O. Box 971, Port of Spain • Tel: (868) 675-TTMA (8862) • Fax: (868) 675-9000 •Email: service@ttma.com or info@ttma.com • Website: www.ttma.com

British - Caribbeam Chamber of Commerce Tracey Hoford Suite 211, ESG Business Suites, Fitt Court, 9-11 Fitt Street, Woodbrook, Port of Spain, Trinidad Tel: +1 868 -352-0923 Fax: +1 868 623 6529 Email: info@britishcaribbean.com Website: www.britishcaribbean.com Chaguanas Chamber of Industry and Commerce Mr. Richie Sookhai – President Mr. Vishnu Charran – Vice President 17-18 Biljah Road, IDC Industrial Estate, C/O Metal-X Engineering Limited , Chaguanas, Trinidad 671-2242 (CCIC) or 779-8804 Fax- 671-2242 Email: gccic@chaguanaschamber.org Website: www.chaguanaschamber.org Couva/Pt. Lisas Chamber of Commerce Lela Lily Herai – President Liaquat Ali – Vice President Campden Road, Couva, Trinidad Tel/Fax: 636-5017 / 223-6670 Email: couva.chamber@mail.tt Greater Tunapuna Chamber of Industry and Commerce David Edwards – President Peter Kanhai – Vice President 163 Eastern Main Road, Tacarigua, Trinidad Tel: (868) 640-5639 Fax: (868) 645-5639 Email: info@tunapunachamber.org Website: www.gtcic.org Penal/Debe Chamber of Commerce Sahid Hosein – President Sieunarine Sieuraj – Vice President 18 Penal Rock Road, Penal, Trinidad Tel/Fax: 647-0452 Email: penaldebechamber@gmail.com Point Fortin South Western Chamber of Industry and Commerce Ricardo Joseph – President Ryan Rampersad – Vice President M6 Furlong Street, Mahaica, Point Fortin, Trinidad Tel/Fax: 648-4961 / 0409 Email: pchamber@tstt.net.tt Sangre Grande Business Association Kenneth Boodhu – Interim President Garvin Lezama – Vice President c/o OJOE’S Building, 193 B Eastern Main Road, Sangre Grande, Trinidad Tel/Fax: 668 5932 Email: kenboodhu@hotmail.com

Automotive and Aviation Services

Strong Automotive and Aviation Performances Automotive Overview Trinidad and Tobago’s well-established automotive industry is over 114 years old with a host of both new and foreign used dealerships and a sizeable spin-off industry of mechanics, auto parts and sound systems. Approximately 17,000 new vehicles are sold per year with an estimated value of TT$3 billion. There is also a growing market for foreign used vehicles. Created in the 1990s as a backdoor industry, the foreign used industry includes approximately 400 dealerships employing nearly 7,000 workers. It is estimated that an additional 6,0007,000 are employed in spin-off business.

Industry Performance The automotive industry is a strong performer, with the most recent Central Bank of Trinidad and Tobago figures showing growth of over 35 per cent in the first quarter of 2013 over the preceding year. New vehicle sales increased by 12 per cent in 2013 over the 2012 figure. Most strikingly, foreign used sales have increased by more than two-fold, from approximately 6,000 vehicles per year to 13,000. The Trinidad and Tobago Automotive Dealers’ Association (TTADA), the representative association for foreign used dealers, attributes this increase to several changes enacted by Government to the foreign used industry. Most notably, they point to Government’s decision to allow older used vehicles to be imported, increasing the age range from 4 to 6 years, increasing the volume of vehicles imported and lowering the cost. 14

In addition, once a backdoor industry, the foreign used business is now subject to greater regulation, giving it greater legitimacy and making it an attractive alternative for mid-and-high income purchasers.

Issues Although the automotive industry is profitable and growing (with a generally positive outlook for future growth), industry players have concerns. The Automotive Dealers’ Association of Trinidad and Tobago (ADATT), the primary new car dealership representative association, is focused on supporting Government in passing the new Motor Vehicle Authority (MVA) legislation. The MVA promises sweeping reforms which will introduce new policies, processes and technologies for more efficiency, safety and crime detection and prevention. In general, the ADATT points to the need to replace decades-old legislation. They are also concerned about the quality of local diesel fuel and would like to see T&T’s diesel standard meet the international level of low-sulphur, cleaner fuel. At present, the foreign used dealers are in a legal conflict with Government over its plan to introduce an additional 200 entrants into the market. The TTADA is particularly concerned because of uncertainty on how the new policy will address quotas on the number of vehicles that can be imported per dealer (the current maximum is 20), which they say could create an imbalance in the market. At present (May 2014) the TTADA has an injunction in place against the Ministry of Trade, Industry and Investment to prevent the

implementation of Government’s used car industry policy until the matter is settled.

Conclusion Legislative and policy difficulties aside, this is a time of growth for the automotive industry and its participants are optimistic about its future prospects.

Aviation Overview With its industrial development, tourism industry, international energy business and position as a regional financial centre, Trinidad and Tobago has established a reasonably well-developed aviation industry. The national airline is Caribbean Airlines (CAL), which also operates Air Jamaica (acquired in 2011). T&T has two major airports – Piarco International Airport in Trinidad and ANR Robinson International Airport

AUTOMOTIVE AND AVIATION SERVICES in Tobago. The country hosts several major international passenger and cargo airlines, including American Airlines, British Airways, West Jet, Amerijet and Copa Airlines among others. 2010 statistics puts total annual visitor arrivals at over 380,000. T&T also has small air ambulance and helicopter services industries. Helicopter operators offer offshore energy, and executive and medical transport services.

Industry Performance In February 2014, low cost US airline JetBlue commenced operations in Trinidad and Tobago by launching a Piarco to New York route. An airline spokesperson said the route “has performed extremely well” and since February (to May) has brought in an additional 1,500 visitors. In May 2014, JetBlue introduced a second route to South Florida.

CAL, which in recent years has faced considerable difficulties through instability, vacant leadership positions and poor financial performance, announced in May that they had hired Michael DiLollo, a Canadian national, to fill the post of chief executive officer which has been vacant for more than a year. DiLollo, a 20-year veteran of the aviation industry states that he will bring stability to the airline. In addition, over the last several months, CAL’s interim board (appointed in 2013 by Finance Minister Larry Howai) has reported that the airline is already improving its performance. For the 2013 summer period CAL mounted 55 additional flights in August alone and carried 20,000 additional passengers.

Issues The main issue of the aviation industry continues to be the state of CAL.

Although the airline is taking several corrective measures under its interim board, CAL is still challenged by its instability, executive vacancies, outstanding debts estimated at TT$700 million and increasingly fierce competition. In addition, CAL must determine how to deal with its London route, which is not profitable at present.

Conclusion With increased investments from airlines like West Jet, Copa and now JetBlue, the aviation industry continues to be relatively healthy. Overall its performance will be a sharp reflection of the macro economic picture, as increased market activity will generate the need for air travel. CAL’s positive “summer 2013” results and its long overdue appointment of a new CEO suggest that the company has begun a path of improvement. 15

AUTOMOTIVE AND AVIATION SERVICES

ANR Robinson by Sheldon Waithe

ne of Tobago’s finest sons passed away in 2014, sending the nation into several days of mourning and prompting plaudits from across the globe. The name ‘Arthur Napoleon Raymond Robinson’ was almost a precursor for accomplishment, a sign of the greatness that was to be achieved by this man who was an integral part of the country’s birth as an independent nation, and who would go on to occupy the highest offices of the land and guide it through its darkest hours. Born in 1926, the young Robinson excelled in his scholastic endeavours, eventually earning his Bachelor of Laws from London University, together with a degree in philosophy, economics and politics from Oxford University. He returned to Trinidad and Tobago, married renowned local economist Patricia Rawlins and practised as a barrister before the fever for independence took hold. Robinson then joined Dr Eric Williams in forming the People’s National Movement (PNM), while also serving in the Parliament of the West Indies Federation. Both entities enabled the end of colonialism in several territories and he became the Finance Minister of the newly independent Trinidad and Tobago. Following conflict with the Prime Minister Dr Williams, Robinson resigned in 1970 and formed his own party, one that would gain ground quickly and assert itself on the local political landscape. The Democratic Labour Party (DLP) boycotted the 1971 general elections over the use of voting machines but within five years the party had won both seats that were available in Tobago. With an agenda for internal self-government for the island, he pioneered the creation of the Tobago House of Assembly, becoming its Chairman in 1980. The DLP built upon this early success by joining forces with two other political parties to form the National Alliance for Reconstruction (NAR). At the 1986 general elections, the party secured a landslide victory, catapulting Robinson into the role of Prime Minister, the first non-PNM candidate to occupy the office. Four years into his tenure, with the NAR making unpopular but necessary decisions to alleviate the economic downturn brought about by declining oil prices, a coup d’état by the Jamaat al Muslimeen meant that

the Cabinet was held hostage for six days in the Parliament building. As the captors tried to force Robinson to order the army to cease fire upon the Parliament, the Prime Minister instead uttered the words that remain forever ingrained in the national consciousness: “Attack with full force!” He was badly beaten and shot in his leg, but Robinson remained loyal to his ideals of democracy and civility, surviving as the coup ended with the capture of the insurgents. During his time as Prime Minister, Robinson invoked a pre-existing proposal for the resurrection of the International Criminal Court (ICC) at the United Nations General Assembly in 1989. Thus, the ICC trials held since its inception in 2002 to the present day, owe a debt of gratitude to the considerable work he did to establish the Court. Though the NAR only served one term in office, Robinson remained a major factor on the political landscape, due to the strength of his Tobago seats. He aligned those seats to the United National Congress in 1995, allowing them to overcome the tied general election. Two years later, he was elected President of T&T. Yet again he found himself in the role of kingmaker, as, in another tied election in 2001, he had to decree which party will govern; this time he chose the PNM, citing ‘moral and spiritual’ reasons. His Presidential role had taken him full circle, with intrinsic ties to all the major political parties of the nation. He remained vocal on the issues of the day, though his powers were limited by his Office. Restrictions arose, too, from his declining health. The Presidential reign and beyond were littered with prolonged stays at the hospital, the last of which he succumbed to on April 9th, 2014. Robinson wrote several books, including a collection of his speeches, fiscal reform for the newly independent T&T and his own principles and thoughts about the path to progress. In his autobiography In the Midst of It we get the insight into this son of the soil, whose numerous achievements are unlikely to be repeated by any one person. “I somehow knew that I was being prepared, all along, to assume responsibilities of an enormous nature. After all, my father had called me Napoleon.”

Photo Source: Lonsdale Saatchi and Saatchi Advertising

Banking, Investment and Financial Services

The Banking Sector Sees Growth

ith billions available in the local financial system for investment and economic growth expected to strengthen, the outlook is promising for the Financial Sector to grow. According to Central Bank Governor Jwala Rambarran, speaking at the Monetary Policy Forum in May 2014, after seeing business lending contract for an entire year, in 2013, growth in the finance sector was driven mainly by an expansion of commercial bank deposits and loans. In March 2014, business loans granted by the banking system rose by almost 3 1⁄2 per cent, he said. “We have also seen relatively robust growth in consumer lending, especially for purchases of motor vehicles, home renovation and debt consolidation.” He noted that record low mortgage rates continued to spur demand for real estate mortgage financing. “There is no compelling evidence to suggest overheating in the residential property market,” he added, and stressed: “More importantly, commercial banks have maintained their prudent mortgage lending standards.”

KEY DEVELOPMENTS IN 2013/2014 New Foreign Exchange Distribution System Continuing foreign exchange shortages resulted in the Central Bank replacing its 20-year-old arrangement for distributing foreign exchange to the financial system with a new system, effective April 2014. Key changes are: - distribution now includes all 12 licensed, authorised dealers compared to only eight previously - greater use of the auction system

Central Bank Strengthens Liquidity Management Also in December 2013, the Central Bank significantly improved its liquidity management capacity with an increase 24

in its borrowing limits under the Treasury Bills Act from $15 billion to $30 billion, and an increase under the Treasury Notes Act from $5 billion to $15 billion. Governor Rambarran has explained that: “The Treasury securities are purely for the purposes of monetary policy, not fiscal policy. The proceeds of the securities are locked away in a blocked account at the Central Bank and only re-enter the financial system upon maturity of the existing securities. These funds are not used to finance the government’s budget or any government programme.” The maturing of a $1 billion Central Government bond at the end of April 2014 pushed excess liquidity to an average of $8.3 billion in May 2014, from an average of $6.3 billion in April.

T&T Re-enters International Capital Market After a seven-year absence, Trinidad and Tobago successfully re-established a presence in international capital markets in December 2013 with a US$550 million government bond. The bond was oversubscribed by a factor of almost 10 times, demonstrating the “overwhelming confidence” of international investors in the country’s medium-term prospects, Rambarran said.

SIFIs In another initiative to better manage the financial system, the Central Bank has deemed five financial institutions as Systemically Important Financial Institutions (SIFIs). They are: the Unit Trust Corporation, Home Mortgage Bank (HMB); National Insurance Board (NIB), Trinidad and Tobago Mortgage Finance Co Ltd (TTMF) and the Agricultural Development Bank of Trinidad and Tobago (ADB). “Accordingly, the regulation of SIFIs has been placed at the top of our regulatory reform agenda,” Rambarran said in December 2013.

Card Processing Pilot Project In December 2013, Quatrro Global Services signed a Memorandum of Understanding with the Trinidad & Tobago International Finance Centre (Trinidad & Tobago IFC) to launch a pilot project for card processing in Trinidad and Tobago. To prepare for this, the Trinidad & Tobago IFC initiated a Business Process Management, Finance and Accounting training programme in April 2014, with an initial intake of 52 students for possible employment in this pilot project. Speaking at the launch, Trinidad & Tobago IFC Chairman, Franco Siu Chong, said the Quatrro project could be scaled up “into a strategic card processing centre to support clients in the Caribbean region initially and progress into a nearshore location to support clients in North and Latin America.”

OTHER SIGNIFICANT DEVELOPMENTS Other significant development in 2013 included: • First Citizens Bank shares (FIRST) were listed on the Trinidad and Tobago Stock Exchange at $22 per share

BANKING, INVESTMENT AND FINANCIAL SERVICES • Republic Bank acquired an additional 7.98 per cent shareholding in HFC Bank Ghana, bringing its total shareholding to 40 per cent • Intercommercial Bank Ltd became the fully owned subsidiary of Jamaica Money Market Brokers Ltd (JMMB), through the acquisition of the remaining 50 per cent shareholding. JMMB purchased the initial 50 per cent equity in 2004 from the Mittal Group • Scotiabank launched two new TTdollar mutual funds in November 2013 (Scotiabank Trinidad and Tobago Fixed Income Fund and the Trinidad and Tobago Growth Fund). Then, in June 2014, it launched a regional, US-dollar denominated, fixedincome fund (Scotia DBG Caribbean Income Fund) with its sister group Scotia DBG Investments Ltd • Government bonds issued on the local market in 2013 totalled $3.06 billion

Fast Facts Foreign Exchange Demand/Supply in T&T Year

Demand

Supply

Central Bank Sale of Foreign Exchange to Market

1993

US$900 million

US$856 million

US$33 million

2003

US$2.6 billion

US$2 billion

US$500 million

2013

US$7billion

US$5.8 billion

US$1.7 billion

Stock of foreign exchange reserves as at May 2014: US$10.5 billion (> 12-months’ import cover). No. of Commercial Banks................................................................ 8 No of Branches................................................................................ 134 No. of Non-Bank Financial Institutions.......................................17 No. of licensed, authorised foreign exchange dealers............12

Private Sector Credit (Financial System) (TT$Mn) Banks’ After Tax Profits/Average Total Assets (%) Banks’ After Tax Profits/Capital (%)

2013

2012

49,757

48,100

1.7

2.2

11.9

15.6

Country Credit Rating 2nd strongest credit rating in Latin America and the Caribbean after Chile.

BANKING, INVESTMENT AND FINANCIAL SERVICES

Republic House 9-17 Park Street Port of Spain Trinidad and Tobago, West Indies Telephone: (868) 625-4411 Email: email@republictt.com Website: www.republictt.com

For decades, Republic Bank has held a resolute focus on its Vision to be the Caribbean Financial Institution of Choice for its Staff, Customers and Shareholders by setting the Standard of Excellence in Customer Satisfaction, Employee Engagement, Social Responsibility and Shareholder Value – while building successful societies. The Organisation, over 176 years old, is a visionary one, with a history of continuous financial growth, professional and personal development, and successful collaboration with communities to bring about positive change. It is one of the largest and most successful indigenous banks in the Caribbean, offering a diverse portfolio of products and services designed to satisfy the growing needs of its retail banking customers, corporate clients and governments throughout the Region. The Republic Bank Group subscribes to a philosophy of expansion through organic growth and acquisition, and the provision of locally-focused service. Today, the Group employs over 4,000 persons in the Caribbean islands of Trinidad and Tobago, Grenada, Guyana, Barbados and the Cayman Islands. As at the financial year ending September 30, 2013, the Group had an asset base of US$9,062 million and earned a net profit after tax and non-controlling interest of US$184 million. In Trinidad and Tobago, the Bank has a branch network of 40 branches – the largest in the Nation – and the most extensive ABM network in the country, with 127 ABMs. The Bank is also the Nation’s largest credit card operator and has the most experienced Trust and Asset Management Division in the country, managing assets of over US$4,500 million. In addition to being a strong financial institution, the Bank is a socially responsible one. Grounded by a strong belief that every human life has an invaluable contribution to make to his or her environment, Republic Bank introduced its flagship social investment programme, the Power to Make a Difference, in 2003. The Programme is the Bank’s vehicle for creating a positive change in society and is divided into four pillars – The Power to Care, The Power to Help, The Power to Learn and The Power to Succeed. Through the Programme, the Bank has championed the cause of the young, elderly and socially marginalised, all the while promoting and safeguarding the rights of the differently abled. In December of 2013, the Bank renewed its support to the communities it serves, entering into its third phase of the Programme, spanning 2013-2017 – with another US$15.4 million commitment.

REPUBLIC BANK GROUP’S AREA OF OPERATIONS INCLUDES: TRINIDAD AND TOBAGO Republic Securities Limited

Ronald F. deC. Harford, Chairman David Dulal-Whiteway, Managing Director

Republic Investments Limited

Nigel M. Baptiste, Executive Director

London Street Project Company Limited

Derwin M. Howell, Executive Director

Republic Finance & Merchant Bank Limited Republic Wealth Management Limited GRENADA Republic Bank (Grenada) Limited GUYANA Republic Bank (Guyana) Limited CAYMAN ISLANDS

Farid Antar, General Manager, Corporate Operations and Process Improvement Gloria Anthony, General Manager, Commercial and Retail Banking Anna-María García-Brooks, General Manager, Group Human Resources Robert Le Hunte, General Manager, Special Projects (On Secondment) Charles A. Mouttet, General Manager, Treasury Roopnarine Oumade Singh, General Manager, Corporate and Investment Banking

Republic Bank (Cayman) Limited

Michelle Palmer-Keizer, General Manager, Group Marketing and Communications

Republic Insurance Company (Cayman) Limited

Jacqueline H.C. Quamina, Group General Counsel/Corporate Secretary

BARBADOS

Aldrin Ramgoolam, General Manager, Information Technology Management

Republic Bank (Barbados) Limited

Vijai Ragoonanan, General Manager, Risk Management

Republic Finance & Trust (Barbados) Corporation Republic Bank Trinidad & Tobago (Barbados) Limited ST. LUCIA Republic Caribbean Investments Limited Atlantic Financial Limited

EXECUTIVE MANAGEMENT

Parasram Salickram, General Manager, Planning and Financial Control Anthony C. Subero, General Manager, Internal Audit Anthony Wong, General Manager, Electronic Channels and Payments Karen Yip Chuck, General Manager, Trust and Asset Management

David Dulal-Whiteway

Nigel M. Baptiste

Derwin M. Howell

Farid Antar

Gloria Anthony

Anna-María García-Brooks

Robert Le Hunte

Charles A. Mouttet

Roopnarine Oumade Singh

Michelle Palmer-Keizer

Jacqueline H.C. Quamina

Aldrin Ramgoolam

Vijai Ragoonanan

Parasram Salickram

Anthony C. Subero

Anthony Wong

Karen Yip Chuck

BANKING, INVESTMENT AND FINANCIAL SERVICES

Ronald F. deC. Harford

BANKING, INVESTMENT AND FINANCIAL SERVICES

Bank of Baroda

K.N.B. RAO

Managing Director

JAGJEET KUMAR Chief Manager Risk Management

BHARAT PATEL Director & Chief Manager Port of Spain

STABILITY, STRENGTH AND PRUDENT FINANCIAL MANAGEMENT!

SRINIVASA RAO VUNDI Senior Manager Treasury and Forex

BANK OF BARODA (TRINIDAD & TOBAGO) LIMITED is a wholly owned

HEMANT CHAUHAN Senior Manager Internal Audit

SANDIP SINHA Senior Manager IT & Operations

subsidiary of Bank of Baroda, a public sector Bank of India with 106 years of successful experience, and as Indiaâ&#x20AC;&#x2122;s International Bank, with a modern and contemporary personality, offering products and services to Large Industrial, SME, Retail & Agricultural customers across the world through over 4870 branches in India and over 102 branches in 24 countries. BOB has been consistently making profit since inception. BOBTT started operations in the country on 17.10.2007 with its first branch in Port of Spain and further expanded to Chaguanas and San Fernando.

LOPSANG SHERPA

Senior Branch Manager Chaguanas

DEEPAK USRATHE Senior Manager San Fernando

We offer all this and a whole lot more to our 45 million Satisfied Customers in 24 Countries Worldwide. We Specialize in Lending to the Retail and SME Sector.

BANKING, INVESTMENT AND FINANCIAL SERVICES

7/24/14

5:03 PM

The JMMB Group is one of region’s most dynamic and successful financial institutions with an expanding footprint in Trinidad and Tobago. The

Group, growing towards a fully-integrated regional Financial Services Company holds 100% ownership of the Trinidad-based Intercommercial Bank Ltd. and Intercommercial Trust & Merchant Bank Ltd. - IBL Group.

Lisa-Maria ALEXANDER Country Marketing Head Trinidad and Tobago

The Group’s other local subsidiary JMMB Investments (Trinidad & Tobago) Limited – JMMBITT - began offering a range of Repurchase Agreements and Fixed Income investments in January 2014. JMMBITT also completed its acquisition of AIC Securities Ltd in March 2014, a securities dealer that offers equities, portfolio management and investment advisory services. Together these Trinidad and Tobago-based companies deepen the JMMB Group’s presence in the country, providing an even more diversified bundle of financial solutions to its clients across business lines locally.

Gary AWAI Deputy Chief Executive Officer IBL Bank

BANKING, INVESTMENT AND FINANCIAL SERVICES

Whos Who in Jamaica Corporate ad_T&T.pdf

The JMMB Group, headquartered in Kingston, Jamaica, is unique in its provision of financial services, founded on the principle of love and having the best interest of all at heart. Since its inception, JMMB has established itself as the leading brokerage house in the Caribbean, offering a wide range of investment solutions, banking and insurance services in Jamaica, Trinidad & Tobago and the Dominican Republic. Known for its pioneering spirit, the Group has consistently introduced new products and services to its extensive client base of over 220,000 – individual, corporate and institutional clients.

CMY

Devati MOOLEEDHAR General Manager Corporate Banking IBL Bank

The brainchild of the late Joan Duncan, JMMB opened for business in November 1992 as the first Money Market Broker in Jamaica. The Company’s vision at that time was to provide great investment opportunities to Jamaicans of all levels of society and companies of all sizes so they could benefit from great returns on safe investments. As a possibility thinker, Joan Duncan created a company based on love that was committed to serving its clients, team members and shareholders. That central ethos is very much alive throughout the Group today. JMMB including its subsidiaries in Trinidad and Tobago, continue to be focused on sustained profitable growth, broader financial service offerings and providing exceptional care to its clients served across the region. Its achievements have been the direct result of the hard-working team’s commitment to the core philosophy, and a strategy hinged on comprehensive financial solutions that meet the needs of its diverse client base, its regional diversity and its continued financial growth.

Mark SINGH Chief Executive Officer JMMB Investments (Trinidad & Tobago) Limited

JMMB Investments (Trinidad and Tobago) Limited: #1 Richmond Street, Port of Spain Tel: 868-624-9803 • Email: info@jmmbinvestmentstt.com Website: www.jmmbtt.com IBL Bank: Head office, DSM Plaza, Old Southern Main Road, Chaguanas Tel: 868-665-4425 • Email: info@intercommercialtt.com

BANKING, INVESTMENT AND FINANCIAL SERVICES

Caribbean Information & Credit Rating Services Limited (CariCRIS) 3rd Floor, Furness House 90 Independence Square Port of Spain, Trinidad Tel: (868) 627-8879 Email: info@caricris.com Website: www.caricris.com

CariCRIS is the Caribbean’s first credit-rating agency. Established in 2004 by the major financial institutions, central banks and multilateral development institutions in the region, CariCRIS provides bond issuers, investors and financial market regulators with national as well as regional-scale credit ratings which measure the relative creditworthiness of entities in individual countries, as well as in the region as a whole. CariCRIS’ products and services include: • Regional and national-scale credit ratings of sovereigns, banks and other financial institutions, insurance companies and manufacturing/service companies • Private credit assessments for these entities, as well as for credit unions • SME Ratings • Mutual Fund Gradings • Independent pricing of regional fixed-income securities • Independent risk assessment of investment and loan portfolios • Training in Credit Risk Analysis – general workshops and workshops customised for individual institutions • Industry research

Wayne Dass, CFA

Chief Executive Officer Tel: (868) 625-3007 Mobile: (868) 681-8002 Email: wdass@caricris.com

CariCRIS’ credit ratings facilitate:

Andre Joseph

Nicole Budd

Senior Manager - Ratings Tel: (868) 627-8879 ext 227 Mobile: (868) 788-4693 Email: ajoseph@caricris.com

Manager – Finance & Administration Tel: (868) 627-8879 ext 222 Email: nbudd@caricris.com

• Easy and direct comparison of credit quality within Caribbean countries and across the region based on independent and objective rating methodologies • A more scientific pricing of credit risk • Determination of capital requirements for insurance companies, banks and financial institutions • Lowering of debt cost when borrowing directly from the capital market or negotiating loans from banks • Significant improvement of overall market efficiency through increased information and transparency

Funds International Limited 84 Roberts Street Woodbrook, Trinidad Tel: (868) 628-FUND, Fax: (868) 622-1452 Email: fundstnt@yahoo.com Website: www.fundstt.com

About Us Funds International Limited is registered with the Trinidad and Tobago Securities and Exchange Commission (under the Securities Industry Act 1995) as licensed Investment Advisers. We provide financial and investment consultancy, as well as portfolio management services, to high net worth and corporate clients, both locally and regionally. We have also developed a pension administration software package for the administration of pension plans. About Investing Investing one’s money is generally a matter of weighing three factors: risk, return and time. Risk is a way to describe the fluctuations (or volatility) in the rate of return and the degree to which the rate of return will go up or down. Return is the earnings and gains on one’s capital over a measured period of time. Time is the length of time an investor plans to maintain an investment, and it helps to evaluate the appropriateness of an investment’s level of risk and return. Finally, an investor should look at diversification as part of his or her investment strategy. This will include investments across a spectrum of asset classes (i.e. stocks, bonds, mutual funds, etc.), domiciled both locally and internationally, and in varying currencies.

K. Michael Daniell Chairman

Eric A. Adams Executive Director

Stephen A. Singh Corporate Secretary

Trinidad and Tobago Association of Insurance and Financial Advisors

16 Gray Street, St. Clair Port of Spain, Trinidad Tel: (868) 628-2944/622-0282 Fax: (868) 628-9718 Email: marketing@ibf.org.tt Website: www.ibf.org.tt

129 Edward Street, Port of Spain, Trinidad Tel: (868) 624-2940 Fax: (868) 627-0208 Email: ttaifa@tstt.net.tt Website: www.ttaifa.com

The Institute of Banking and Finance is a non-profit organisation established in 1984 to assist the advancement of the banking and finance professions, through its offerings of professional education programmes and corporate training services, as well as shortterm training courses. The council members are representatives of participating banks, The University of the West Indies and The Central Bank of Trinidad and Tobago. Paula Baldwin

Chief Executive Officer

Our Mission: To facilitate the continuous development of banking and finance professionals, and to promote high standards of knowledge, skills and conduct to meet the high demands of a changing financial industry.

Curtis Dass

President 2013-2015

Our Vision: To be the preferred institute for financial service professionals Who We Serve: The institute serves banking and finance professionals seeking career advancement through self-development. Two programmes are currently offered: Certificate for Financial Advisors (Cert. FA) â&#x20AC;&#x201D; an accredited programme, and the Diploma in Banking (DIB) which can matriculate to UWI. In addition, IBF serves the national public with its awareness-building workshops and initiatives.

The Trinidad and Tobago Association of Insurance and Financial Advisors (TTAIFA) provides education for insurance and financial advisors in Trinidad & Tobago. Through a framework of co-operation with the American College and the Center for Professional Development, the association has been providing open enrolment programme delivery and facilitation services for a wide range of courses leading to designations such as the Life Underwriter Training Council Fellow (LUTCF), the Financial Services Specialist (FSS) and the Agency Management Training Course (AMTC). The association is in the process of introducing new relevant programmes for the further development of advisors. The executive members of TTAIFA for 2013â&#x20AC;&#x201C;2015 are the president, Mr. Curtis Dass; the immediate past president, Mrs. Alicia Birch; the vice president, Mr. Gerald Cruickshank and the secretary/treasurer, Mrs. Mariana Galindo.

BANKING, INVESTMENT AND FINANCIAL SERVICES

Institute of Banking and Finance of Trinidad and Tobago

Gerald Cruickshank Vice President 2013 -2015

Construction, Engineering and Transportation

Bills Offer Greater Transparency

n April 2nd 2014, the Public Procurement and Disposal of Public Property Bill, 2014 was introduced in the Senate, unanimously approved on June 11th, and, at the time of writing, was next to be laid in the House of Representatives. Welcoming this development, President of the Trinidad & Tobago Contractors Association (TTCA) Mikey Joseph told Who’s Who “we seem to be heading towards a breakthrough with the procurement legislation” and “if that brings regulation and transparency,” it would augur well for the future of the local industry.” However, he cautioned: “The industry has to be vigilant in seeing the law operational, and the independent regulator must be truly independent and given the resources.” The Joint Consultative Council for the Construction Industry (JCC), to which the TTCA belongs, and three other influential organisations — the Trinidad & Tobago Chamber of Industry and Commerce, the Trinidad & Tobago Manufacturers’ Association and Trinidad & Tobago Transparency Institute — have vigorously lobbied for a strong legislation and had opposed earlier drafts that they felt were weak or did not deal with critical issues.

Procurement Legislation — Key Provisions In bringing the Bill to Parliament, Planning Minister Bhoe Tewarie agreed to replace the contentious Clause 7, which would have excluded government-to-government arrangements from the purview of the Act. He told the Senate on May 20th that based on the collaborative engagement with civil sector/private sector organisations, the new clause ensured that “every single state42

controlled institution with no exceptions, including government-to-government arrangements, essentially comes under this Bill. So what we have done is remove in this Bill the biggest loopholes in the process of public procurement.”

Significant provisions in the Procurement Bill include: • A due diligence report for any procurement involving Governmentto-Government arrangements will come before the Parliament 21 days after it reaches the procurement regulator • Fines for offences of $500,000 and imprisonment for seven years • Establishment of the Office Procurement Board appointed by the President after consultation with the Prime Minister and the Leader of the Opposition • The Board will comprise seven members with specific qualifications and will be chaired by the Procurement Regulator • An Annual Report must be submitted to Parliament that will include total value of contracts awarded by public bodies as well as details of contracts more than $50,000 • Within six weeks of the presentation of the National Budget, procuring entities must electronically publish information regarding all planned procurement activities for the following 12 months

• A public body shall not split procurement requirements for a given quantity of goods, works or services to avoid obligations under the Act • A procuring entity shall not open any tenders or proposals after taking a decision to cancel the procurement • The decision of a procuring entity to cancel procurement and the reasons for its decision shall be included in the record of the procurement proceedings and promptly communicated to any supplier or contractor who presented a submission

Planning & Facilitation of Development Bill

• A procuring entity may limit participation in procurement proceedings to promote local industry development and local content

Another important piece of legislation that will impact the industry is the Planning and Facilitation of Development Bill, 2013, which was introduced in the Senate in September 2013 and referred to a Special Select Committee after its second reading in January 2014.

• A procuring entity shall ensure that suppliers and contractors have the necessary qualifications, competence and resources to perform the procurement contract

In May 2014, the Committee laid its final report. The Planning Bill provides for the establishment of a National Physical Planning Authority of Trinidad and Tobago to “facilitate good and

CONSTRUCTION, ENGINEERING AND TRANSPORTATION sustainable development in a fair, transparent and equitable manner” and “monitor and oversee the preparation of development plans by planning authorities to ensure consistency with the National Spatial Development Strategy”. The next important piece of legislation for the construction industry that the TTCA would like is see is Contractor Licensing, Joseph said. Other concerns that he said the building sector, in particular, faced in 2014/2015 include: • “Many of the major construction projects are going to the Chinese…and some tender packages seem to be designed to facilitate foreign contractors.” • There is barely enough work for major players because the Government also seems to be favouring new players. Companies one year old and six months old are winning major contracts. It’s possible it could get worse. “But you cannot abandon tried and tested professionals for new players and then complain about shoddy, substandard work,” Joseph said.

Fast Facts Construction Material Prices REAL ESTATE & CONSTRUCTION MATERIALS

Latest Latest Period Period

Latest Latest Previous Previous Previous Previous Value Value Quarter Quarter Year Year

CONSTRUCTION MATERIAL PRICES (TT$) Cement (price/bag)

Q/V-13 Q/V-13

58.1 58.1

0.0 0.0

18.9 18.9

Gravel (price/12cu yrds)

Q/V-13 Q/V-13

2,536.0 2,536.0

-1.0 -1.0

-1.6 -1.6

Plastering Sand (price/8cu yrds)

Q/V-13 Q/V-13

1,253.7 1,253.7

0.0 0.0

5.8 5.8

100mm (4’x8’x16’)

Q/V-13 Q/V-13

6.6 6.6

0.6 0.6

5.35.3

150mm (6’x8’x16’)

Q/V-13 Q/V-13

8.2 8.2

0.4 0.4

6.5 6.5

1/4’

Q/V-13 Q/V-13

10.9 10.9

0.9 0.9

4.4 4.4

1/2’

Q/V-13 Q/V-13

52.1 52.1

23.8 23.8

30.7 30.7

Real Estate Mortgage Loans Aproved

Mar-14 Mar-14

804.9 804.9

-19.0 -19.0

-17.8 -17.8

Real Estate Mortgage Loans Disbursed

Mar-14 Mar-14

1,077.8 1,077.8

19.7 19.7

19.9 19.9

Real Estate Mortgage Loans Outstanding

Mar-14 Mar-14 15,058.0 15,058.0

2.72.7

11.8 11.8

Median Property Prices (TT$000s)

Jan-Mar-14 Jan-Mar-14 1,250.0 1,250.0

——

4.2 4.2

Concrete Blocks (price/block)

Steel (price/20ft)

REAL ESTATE MORTGAGE LOANS (TT$Mn)

CONSTRUCTION, ENGINEERING AND TRANSPORTATION

Kentz-OJ’s E&I Services JV, a joint venture formed in 2001 between Kentz Caribbean LLC and OJ’s Electrical & Instrumentation Services Limited

Kentz-OJ’s E&I Services JV #65 New Settlement, Dow Village, California, Trinidad, W.I. Unit 18 Tropical Plaza, Southern Main Road, Pointe-a-Pierre, Trinidad, W.I. Tel: (868) 223-1075/6/7 Fax: (866) 679-6917 Email: michael.kenneally@kentz.com Web: www.kentz.com

Kentz-OJ’s provides a full range of specialist technical and project management services. Kentz-OJ’s is ISO 9001/14001, OHSAS 18001 and STOW-TT certified 49

Education and Training

Education Remains Top Priority in National Policy Overview

Performance

In Trinidad and Tobago the education sector is controlled primarily by the Government, which sees education as a vital component of national policy. In the 2013/2014 National Budget TT$9.8 billion was allocated to the sector through the Ministry of Education and the Ministry of Tertiary Education and Skills Training, the highest allocation in the budget and an increase of $0.7 billion over the previous year.

Because of its key role in national strategy, the performance of the education sector is determined primarily by Government. In 2014-2015, the sector continues to be shaped by the policy of universal education for the development of high-skill human capital. Particular emphasis is being placed on early childhood education, with the goal of making ECCE universal by 2015. A projected 80 ECCE schools are set to be constructed by mid2014 with an additional 50 by year’s end. Work is also well underway for the construction of 72 primary schools and 15 secondary schools.

Education is free from preschool to the secondary level, with the Government providing funding for an estimated 167 public and assisted early childhood care and education centres (ECCE), 477 public and assisted primary schools, and 134 public and assisted secondary schools. In addition, estimates put the number of private ECCE schools at well over 700. At the primary level there are 71 private schools and 29 at the secondary level. T&T’s education policy is centred on transforming the nation into a high skill, knowledge-focused society, and in line with this, tertiary education is funded through the Government Assistance for Tuition Expenses (GATE) programme. Established in 2004, GATE funds 100 per cent of undergraduate tuition expenses and 50 per cent of postgraduate expenses. This programme has caused an explosion in the tertiary education segment, with student enrolment rate rising from eight per cent (prior to 2004) to a projected 60 per cent in 2014. The most recent estimate puts the number of students receiving GATE at 59,476. The programme has also led to a more than doubling of private tertiary-level institutions (42 GATE approved for the period 2011-2013) and increased demand for labour in the sector. 50

At the tertiary level, T&T is in the process of expanding its public institutions through two new campuses for the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT) at Chaguanas and in Tobago; The University of the West Indies (UWI) South Campus in Debe; and Skills Technology Centres in Penal and Mayaro among others. In total, 12 institutions are being established or upgraded. The sector is also seeing a cooling off of the rapid expansion of tertiary education. Sector experts point to two main reasons for this slowing down – demographic changes among the student population (fewer students to enrol) and a tightening of the policies and procedures related to GATE. Since 2012, policymakers have been fine-tuning the programme to improve its efficiency. One of the results of this is improved record keeping and student tracking, which has unearthed, among other problems, a number of students enrolled in more than one school, thus having accessed GATE funds from multiple institutions. These students are in many

instances being required to repay either the state or the institution. These factors are having an impact on enrolment in GATE and tertiary-level programmes.

Challenges The education sector is challenged to meet the standard of quality in institutions, programmes and especially personnel required for its rapid expansion at the tertiary level. With its explosive growth in a relatively short period, the sector has been forced to quickly find new resources to meet the demand. And because much of the growth has come from students who are not the traditional high performers, the quality of educational personnel is even more important. As a consequence, both public and private institutions are investing considerable resources in faculty

EDUCATION AND TRAINING training and development, as well as in non-traditional teaching methods such as blended learning and open education resources, which are more cost and resource efficient.

Outlook With national policy expected to continue its emphasis on education, the outlook of the sector remains bright. The ongoing investment in new schools and alternative teaching methods ensures that activity in the sector will continue to be energetic. However, Government is currently in the process of evaluating GATE, a main driver of the sectorâ&#x20AC;&#x2122;s expansion, with the intention of better aligning the programme to with the nationâ&#x20AC;&#x2122;s overall economic policy. This could potentially affect the scope and operations of GATE.

Fast Facts School-age population by education level Pre-primary................................................................ 38,679 Primary...................................................................... 126,698 Secondary ..................................................................88,054 Tertiary........................................................................ 101,851 Government funded schools by education level Public and assisted pre-primary................................. 167 Public and assisted primary........................................ 477 Public and assisted secondary..................................... 134 Post-secondary and tertiary teacher status by gender, 2010 Part time Full time Male ........................702 Male .........................617 Female ....................637 Female .....................481 Total...................... 1,339 Total .....................1,098

William Aguiton Chairman, Board of Governors

Dr. Patricia Butcher Executive Director

Nalini Paul Deputy Director

Andrew Phillips Financial Controller

Keith Robinson Head, Academic Division

Elizabeth Hudlin Quality Assurance Manager

EDUCATION AND TRAINING

Board of Trustees

Dr. Arthur C. Potts Vice Chairman

Sharlene Jaggarnath

Carl D. Cupid

Peggy E. Lynch

Dale D. Nandlal

Patrice King-Newton

Rena Mahadeo

Alexander Gonzales

Richard Ramadoo

Varune Mungal

June Alexis-Matthew VP Institutional Advancement

Geneva Sampson VP Finance and Administration

Dr. Camille Samuel VP Student Affairs

Naseem Koylass Associate VP Academic Affairs

Carla Alonzo Assistant to the President

Sherwyn Millette Dean, School of Business and Information Technologies

Anjenney Dwarika Dean, School of Nursing, Health & Environmental Sciences

Neil Sylvester Dean, School of Liberal Arts and Human Services

Lalita Ramlal-Chirkoot Dean, School of Continuing Education & Lifelong Learning

Clarinda Jack Dean, Ken Gordon School of Journalism and Communication Studies

Dr. Colin Furlonge Chairman

Executive Management

Dr. Gillian Paul President (Ag)

Institutional Profile The College of Science, Technology and Applied Arts of Trinidad & Tobago (COSTAATT), through its pioneering initiatives in curriculum design and delivery, as well as its commitment to providing educational opportunities for the traditionally underserved, has led the way in the transformation and diversification of the national tertiary education sector. Increasingly viewed as a first option to prospective students, the College has a current enrolment of more than 10,500 students, and eight (8) existing campuses and learning centres in communities throughout Trinidad and Tobago, with immediate plans for the establishment of its Main Campus in Chaguanas. The College has become a major catalyst for new thinking in tertiary education, designing programmes to meet the needs of the developing national workforce. COSTAATTâ&#x20AC;&#x2122;s graduates are, therefore, recognised by both public- and private-sector employers as work ready, knowledgeable and competent.

Our Vision

Our Mission

To be a student-centred, dynamic and innovative, world-class multi-campus college, promoting excellence in teaching and learning, serving diverse communities and producing lifelong learners who can compete globally.

To be the premier educational institution in providing high quality, affordable and accessible educational programmes, serving the needs of business, industry and the diverse campus communities and facilitating the personal and professional development of its students, faculty and staff.

www.costaatt.edu.tt

TRANSFORMING LIVES, TRANSFORMING COMMUNITIES, TRANSFORMING THE NATION...ONE STUDENT AT A TIME

EDUCATION AND TRAINING

MIC is an agency of

Professional Institute of Marketing and Business Studies Ltd (PIMBS), a tertiary education institute in Trinidad, was recently awarded “Best Institute” of the region and its manager the “Manager of the Year” honour, by the Socrates Award Committee in Oxford. The licence to carry the title —Best Institute — is valid for five years until December 2018. PIMBS was adjudged top in the region by the committee against the following criteria:

EDUCATION AND TRAINING

Trinidad Institute Wins “Best Institute” of the Region

- Academic development (accessibility of education, research activity, participation in conferences, ratio of students to professors, resources and infrastructure, conformity of specialties to the requirements of the market, security of the students, competitiveness of the graduates) - Reputation (level of presence in mass media, effectiveness of the official website, promptness in response and service, membership in international associations)

In a ceremony held on December 17, 2013, at the Oxford Town Hall, Oxford, UK, Director Deborah Maharaj-Newling and Financial Controller Graham Newling, second from right, receive the award for “Best Institute” on behalf of PIMBS, while Mrs. Maharaj-Newling receives the award for “Manager of the Year.”

PIMBS is the first Caribbean institution to win such an award and actively exports education as far as Armenia.

“We are tremendously honoured to have been nominated and finally selected by the Socrates Committee. This gave us a once in a lifetime opportunity to share experiences with an international forum for institutions, universities and enterprises to expand our business.”

EDUCATION AND TRAINING

Our National University EDUCATION FOR EMPLOYMENT, ENTREPRENEURSHIP AND ECONOMIC DEVELOPMENT

BOARD OF GOVERNORS

Mr. Kwasi Mutema Deputy Chairman Mr. Curtis R. Manchoon Chairman of the Board of Governors

Mr. Dorwin Manzano Corporate Secretary

Board of Governors Mr. Curtis R. Manchoon, Mr. Kwasi Mutema, Mr. Roshan Babwah, Ms. Alicia Edwards, Mr. Namdeo Maharaj, Mr. Winston Mohammed, Dr. Nasser Mustapha, Dr. Balchan Rampaul, Dr. Surendra Rampersad, Ms. Karen Ramsanahie, Mr. Michael Samuel.

CORPORATE STAFF

Dr. Ruby Alleyne Vice President Quality Assurance and Institutional Effectiveness

Professor Dyer Narinesingh President

Mr. Navneet Boodhai Vice President, Entrepreneurship and Business Development

Mr. Vishwanath Maharajh Vice President Finance

Mr. Carlos Wright Vice President Facilities Management

Mr. Allan Raghunanan Vice President Human Resources

Mr. Dev Manohar-Maharaj Vice President Information Technology

ACADEMIC STAFF

Professor Valerie Stoute Vice Provost - Post Graduate Studies and Research, Professor-in-Practice, Environmental Studies and the School of Post Graduate Studies, Research & Development

Dr. Fazal Ali Senior Vice President and Provost

Professor Rodney Rambally Programme Professor, Centre for Information and Communication Technology

Professor Winston Suite Vice Provost - Planning and Development, Programme Professor, Project Management and Civil Infrastructure Systems

Professor Paul Blair Programme Professor, Academy of Sports & Leisure Studies

Professor Chadee Persad Professor, Design and Manufacturing

Professor Prakash Persad Programme Professor, Design & Manufacturing

Professor Abhijit Bhattacharya Professor (Entrepreneurship) Undergraduate Studies, Foundations and Prior Learning Department

Professor Ulrich Rauch Professor-in-Practice, The Learning Centre

Professor Hollis Liverpool Professor of Calypso Art, The Academy of Arts, Letters, Culture and Public Affairs

STUDENT AFFAIRS

Dr. Letitia Williams Assistant Vice PresidentStudent Support Services

Mr. Phillip Robinson Registrar

Established in 2004 with a mandate to educate and train nationals, The University of Trinidad and Tobago (UTT) is the only National University of our twin island Republic. UTT distinguishes itself from other tertiary institutions by its uniquely entrepreneurial thrust which seeks to align education with the needs of industry and the national community. As the University celebrates its 10th anniversary in 2014, UTT has undoubtedly made an indelible contribution to Trinidad and Tobago through its more than 8000 graduates. UTT continues to assimilate business and technology into its Undergraduate and Postgraduate programmes; blending instructional methodologies such as multidisciplinary projects, problem-based learning, team-learning and instruction across all academic disciplines. By so doing, graduates of UTT are empowered to meet the demands of an ever-evolving society and are aligned to industry expectations.

UTT is an Agency of the

UTT â&#x20AC;&#x201C; the NATIONAL University of Trinidad and Tobago with International Reach... preparing a new generation of scholars to be future global leaders Corporate Address

Lots 74-98 Oâ&#x20AC;&#x2122;Meara Industrial Park Arima, Trinidad

Tel: (868)642-8888/223-4888 Fax: 643-1617

UTT Accredited by ACTT in DEC 2010

www.u.tt 61

The National Energy Skills Center (NESC) is an ISO Certified Skills Training Provider under the purview of the Ministry of Tertiary Education and Skills Training. Since its inception in 1997, the NESC has trained over 15,000 men and women in a variety of trades, ultimately leading to sustainable employment and careers in all sectors of the nation’s economy.

Mr. Feeroz Khan Chairman of the NESC

Mr. Kern Dass President of the NESC

In addition to delivering training to the public at its campuses across Trinidad and Tobago, the NESC also conducts customised training for both local and international clients. The NESC’S client listing locally, includes companies in the energy, manufacturing, construction, information technology and automotive/ heavy equipment sectors. The NESC was the first to embark on the training of significant numbers of Nigerian nationals in a variety of skills areas and has en entered into agreements for training of citizens of other countries within the African continent and beyond.

In 2011, the NESC became one of the few Technical Vocational Education Training (TVET) providers to have attained ISO 9001:2008 certification. The NESC takes pride in this distinction and strives to ensure that these standards of excellence in service delivery are maintained. In December 2013, the NESC established the first Drilling Academy in the Caribbean, Latin and South America – the third institution of its kind in the world. It continues to expand its training capaci capacity with the establishment of new campuses and facilities across Trinidad and Tobago. The NESC remains committed to fulfilling its goal of achieving “100% successful trainees, successfully placed in industry”.

CERTIFICATION

Caribbean Vocational Qualification (CVQ) National Energy Skills Certification (NESC) Red Deer College (Alberta) Canada (AIT)

NATIONAL ENERGY SKILLS CENTER, HEAD OFFICE Corner Rivulet and Southern Main Roads, Pt. Lisas, Couva Tel: (868) 636-8315/7944 ext. 301, 318 or 386 Fax: (868) 636-8542, Website: www.nesctt.org

EDUCATION AND TRAINING

ENERGY AND ENERGY RELATED INDUSTRIES

New Frontier in Energy :

Deepwater

he energy sector remains crucial to Trinidad and Tobago’s economic well-being and is the pulse of the local economy. In the past year, the sector contributed 38 per cent to GDP, accounted for 69 per cent of our total exports and had a projected contribution of TT$18.5 billion in direct oil and gas taxation plus an additional TT$2.7 billion in royalties and license fees. Given these figures, ensuring the sector remains on a sustainable growth path is central to the country’s own developmental targets in the short, medium and long term. In 2014, the sector is now creeping out of a period where the interdependence of the upstream, midstream and downstream links of the energy value chain were reinforced. Due to upstream maintenance and asset integrity work, the gas supply to the downstream sector was reduced. But through coordinated turnarounds, the industry and Government joined for a solution. The country saw one of the largest utilisations of workers and equipment in its history as all the major gas producers and LNG and petrochemical plants carried out simultaneous maintenance work. The period highlighted the need for manpower planning exercises in the energy sector. The country also received welcome developments in what is likely to be its next energy frontier – the deepwater. Six production sharing contracts have already been signed with BHP Billiton, BP and Repsol for blocks auctioned in the past two years. Government also recently received three bids on the six blocks offered in the latest deepwater bid round. BHP Billiton and BG Group submitted joint bids for Trinidad and Tobago Deep Atlantic Area 3 (TTDAA(3)) and TTDAA(7), while Repsol submitted a bid for Block TTDAA(3).

Over the past few years, the Government has introduced some significant reforms. These have included lower benchmark Petroleum Profit Tax (PPT) rates for deepwater exploration and production, revised model production sharing contracts for deepwater exploration and production, removal of VAT from large items of oilfield equipment and ships and an introduction of 20 per cent investment tax credit against supplemental petroleum tax for development activity on mature fields and enhanced oil recovery projects. There have also been more incentives offered in the last budget. These incentives include capital allowances for development and exploration drilling, wear and tear allowances for compression facilities plus the carrying forward by one year of incentives for mature field and enhanced oil recovery projects.

Conclusion The country has several important projects on the horizon. The construction of the Mitsubishi-Neal and Massy Consortium’s Methanol to Dimethyl ether (DME) plant will begin – the country’s first major downstream project in over eight years. For the first time in over a decade, the country had an onshore bid round. With Touchstone Exploration, Range Resources and Lease Operators Limited winning bids, continued changes to the fiscal regime for onshore exploration will likely see more companies showing an interest in this country’s onshore oil sector in years to come. While stimulating oil production is essential, it is in the area of policy development where we will likely see major advances. The Natural Gas Master Plan for 2014 to 2024 should be completed by the end of 2014.

Other policy frameworks include the planned finalisation of the National Energy Policy by the end of 2014 which will address issues of gas utilisation, renewable energy deployment, energy efficiency, ESCO certification and local content, among other critical focal areas and is a necessary guide to help chart a future course for the country’s energy industry.

ENERGY SECTOR STATS Rigs in use — 12 rigs were deployed in January 2014 and by April 11 were in use in April 2014. Wells drilled — Only one exploration well was drilled in 2014 compared to development wells drilled. The total feet drilled for 2014 is 105,093 feet.

ENERGY AND ENERGY RELATED INDUSTRIES Crude & Condensate Production — First four months of 2014 crude & condensate production averaged 79,632 barrels of oil per day (bopd). Natural Gas Production — natural gas production rebounds after 20 per cent decline between August and September 2013 due to upstream TAR’s. NG production increased from 3,398 million standard standard cubic feet per day (mmscf/d) in September 2013 to 3,973 mmscf/d in April 2014.

Petrochemical Production in 2014 (Up to April): • ammonia production: 855,856 metric tonnes • methanol production: 896,966 metric tonnes • urea production: 1,904,836 metric tonnes

Fast Facts Oil Taxation and Ministry of Energy Non-tax Revenue (TT$) 2010 – 2014 Total Ministry of Energy Non-tax Revenue

Oil Company tax

TT$25,000,000,000

TT$20,000,000,000 TT$15,000,000,000

TT$10,000,000,000

TT$5,000,000,000

TT$0

2010

2011

2012

2013e

2013p

(Draft Estimates of Revenue for the Financial Year 2014)

ENERGY AND ENERGY-RELATED INDUSTRIES

Wherever there is Water you find damen bryan persaD

sanDer van oorD

bryan@lpmarinett.com

sander.van.oord@damen.com

+1 (868) 632 34 41

+31 183 63 95 46

Damen Shipyards operates more than 50 shipyards, repair yards and related companies worldwide. Consistent quality and short delivery times, due to standardised designs, modular construction and keeping vessels in stock, are Damen hallmarks. Well-proven technology, reliable performance and continuous scientific research enable Damen to offer customers high-tech vessels with low Total Cost of Ownership. Damen serves almost any market; from ports, (public) transport and dredging to offshore, fishing and defence. In addition, Damen offers the full range of support services, including customer finance and building vessels locally.

www.damen.com | americas@damen.com | +31 (0)183 63 92 67

ENERGY AND ENERGY-RELATED INDUSTRIES

ENERGY AND ENERGY-RELATED INDUSTRIES The NGC Group is a diversified group of companies with an asset base of over US $6 billion, making us one of the largest companies in the Caribbean and Latin America by assets.

compression of low pressure associated gas. Our customers comprise power generation plants, world-scale petrochemical and metal reduction plants, and a wide range of light manufacturing and commercial enterprises.

Though strategically positioned in the midstream of the gas value chain, NGC also operates in the upstream sector through its interest in oil and gas exploration and production, and

Our credit rating is A- from Standard & Poorâ&#x20AC;&#x2122;s, Baa1 from Moodyâ&#x20AC;&#x2122;s and AAA from CariCRIS rating agencies.

ENERGY AND ENERGY-RELATED INDUSTRIES

CMY

Managing the Oil & Gas supply chain is a complex and challenging business and failure comes with a heavy cost. We understand the consequences of disruption to exploration, drilling or production and our goal is simple - assured delivery. We provide end-to-end solutions, integrating our own capability with the skills of third-party contractors. Our services include:

• Integrated Shorebase Operations • Provision & Management of CCU Fleets • Cargo Handling • Materials Management & Co-ordination • Marine Technical Advisory Services

• OCTG Storage, Handling & Maintenance • Integrated Waste Management & Assurance • Tank Cleaning & Drill Cutting Remediation • Vehicle & Road Safety Management • Warehouse Management & Operations

ENERGY AND ENERGY-RELATED INDUSTRIES

ASCO Trinidad Ltd. is the leading provider of a complete shorebase logistics service that is safe and environmentally responsible. We support exploration and production activities regionally, including Trinidad and Tobago, Guyana, Suriname, French Guiana and the Falkland Islands.

Our Management Team Bruce Mackenzie - Executive Director, Caribbean & South America Jenifer Georges - Chief Financial Officer, Caribbean & South America John Gransaull - Director

MANATO AN

The Energy Chamber of Trinidad and Tobago Suite B2.03, Atlantic Plaza Atlantic Avenue, Point Lisas, Trinidad P.O. Box 80, San Fernando, Trinidad and Tobago Tel: (868) 6-ENERGY, 679-6623/1398 Fax: (868) 679-4242 Email: execoffice@energy.tt Website: www.energy.tt

ENERGY CHAMBER SERVICES The Energy Chamber’s strategic mandates are both inward and outward looking and focuses on attracting investment and exporting services. The Chamber provides a host of services to our membership. Representation We advocate for our members on the major issues affecting the energy sector. The major advocacy issues pursued by the Energy Chamber in 2013-14 were: Roger Packer Chairman

• fiscal reform to encourage upstream oil and gas investment • changing the risk and reward equation in the gas value chain • increasing local content • securing Government support for the export of energy services • increasing efficiency in the environmental approval process, and

Dr. Thackwray Driver

• improving performance in the state-owned energy sector.

President and Chief Executive Officer

Fircroft Trinidad & Tobago - Port of Spain Fitt Court, 9-11 Fitt Street Woodbrook, Port of Spain Trinidad Tel: + 1 868 224 3494 Fax: + 1 868 623 6529 Email: trinidad@fircroft.com

Company profile Fircroft is one of the world’s leading providers of recruitment solutions to specialist technical industries in the global Natural Resource and Engineering sectors, active throughout Trinidad & Tobago and in over 60 countries worldwide. With 45 years’ experience of delivering high-quality professional solutions to our clients, we currently provide over 8,000 contractor professionals in support of our clients’ global operations. Our unrivalled database gives you access to world-leading engineers and enables us to proactively source and identify the right candidates for you. Operating in a wide range of industry sectors including Oil & Gas, Automotive, Power & Energy, Mining & Minerals and Engineering, we deliver the full spectrum of recruitment solutions to our clients from initial recruitment through to mobilisation and payment. Our partnership approach and commitment to seeking unique and innovative solutions for our clients and contractors has seen these relationships span all 4 decades of our business operations. www.fircroft.com

Certification We certify companies and individuals in the energy sector through: • Safe to Work • Energy Industry Competency Development Initiative • Learning Centre (including PLEA 10 assessments) Information, Education and Networking We provide information for our members and the wider public through our newspaper columns, the Blueprint magazine, e-newsletter, our website and direct communications. We educate members about major issues and business opportunities through regular luncheons, breakfast meetings and the Annual Trinidad & Tobago Energy Conference. The Chamber provides targeted research to our members and also educational opportunities and training materials, with special emphasis on corporate governance and on exporting energy services. We recognize and reward best practice through our annual awards programme. Trade Facilitation We help our members gain business opportunities through participation in outgoing trade missions and though networking opportunities with potential customers both in Trinidad and Tobago and in international markets.

Facilities Management

A Review of the Supply Chain

nnovation in Facilities Management (FM) and adoption of FM best-value practices have invariably been driven by FM customer organisations, as opposed to the FM supply chain in the more mature FM markets globally. The experience in the Trinidad and Tobago FM market has been similar. Why has the demand side of the FM market been at the forefront of FM innovation and best-value practices? This can be attributed to the fact that FM is usually the first casualty when organisations embark on cost-cutting measures. Within FM customer organisations, there have to be innovation and adoption of best-value practices to be able to â&#x20AC;&#x153;do more with lessâ&#x20AC;?. The FM supply side of the market needs to take cue from FM customers and proactively play a pivotal role in initiating innovation and best-value practices. Analysis of the local FM supply market is a critical starting point in this process. The FM supply market in Trinidad and Tobago, like its counterparts in the more mature markets, is highly fragmented, as individual and disaggregated contracts and hundreds of mainly small vendors and service providers compete among themselves for a finite pool of FM business. The FM supply market comprises all those vendors, suppliers, contractors, and professionals (engineers, architects, specialists) that provide services to the FM customer. Services range from janitorial, housekeeping, catering, landscaping, and guarding (FM soft services) to building, repairs, mechanical and electrical services, architectural, engineering, and specialists services (FM hard services) There are, however, a few integrated FM service providers offering bundled onestop services, either as FM contractors or managing agents. Table I presents a snapshot of the local FM supply market. There are more than 1,000 vendors and service providers

comprising the FM supply chain, with the largest market segments being general contractors (14.9 per cent), security services (13.6 per cent), air-condition services (9.2 per cent), plumbing (7.3 per cent), and janitorial services (6.8 per cent). It should be noted that these vendors, suppliers, and specialists generally do not think of themselves as providers of FM services but rather as providers or suppliers in their particular line of business. Suppliers, vendors, and service providers need to start thinking and talking the language of FM. A SWOT analysis of the FM supply market provides a clearer understanding of the relevant issues and the opportunities available to demonstrate FM leadership. The FM supply chain possesses the following strengths. With over 1,000 companies, it provides employment for thousands of workers representing a diverse range of skill sets and, no doubt, an important contribution to GDP. In the sphere of Health, Safety, and the Environment (HSE), more and more service providers are developing and implementing HSE management systems, both in response to the requirements of Occupational Health and Safety legislation as well as HSE compliance requirements of their FM customers. On the flip side, there are weaknesses in the FM supply market, the fundamental of which is that FM is generally not understood by the majority of suppliers and services providers, hence the reason why FM customers are the drivers of FM innovation and best-value practices. There is a low service-level culture in the FM supply market. Service Level Agreements (SLAs) are key drivers of FM performance since SLAs provide a structured framework for defining service outcomes and monitoring and measuring service performance. Added to the low SLA culture, there is an absence of deployment of standards to

guide service provision in a systematic and consistent manner. Further, as mentioned earlier, the FM supply market is highly disaggregated so that there is no common platform for service delivery. There is also over-capacity in some segments, as can be seen in Table I, with the significant number of providers in general contracting, security services and air-conditioning services. The threats in the FM supply market are also worth considering. Buyer or customer control is high, given that the customer drives FM innovation and the customer has choice in the selection of service providers and vendors. This is exacerbated, given the competitive nature of the FM supply market, by the easy substitution of one service provider or vendor with another. Notwithstanding the weaknesses and threats characteristic of the FM supply market, there are opportunities for the supply chain to lead the charge in FM innovation and best-value practices. Bundling of services is one of the key drivers for cost savings, including the reduction of transaction costs to the FM customer. The local FM supply market is presented with the opportunity to challenge the status quo and to take a leadership role in FM innovation and best-value practices and shape the future of the FM industry in Trinidad and Tobago.

FACILITIES MANAGEMENT

Fast Facts A Snapshot of the FM Supply Market in Trinidad and Tobago Supplier Segment

Number of Companies

Per cent of Total

Air duct Cleaning

1.1 per cent

Air-conditioning Suppliers & Contractors

103

Architectural Services

Number of Companies

Per cent of Total

Integrated FM Services

0.4 per cent

9.2 per cent

Interior Designers

1.2 per cent

4.5 per cent

Janitorial/cleaning/Window washing

6.8 per cent

Automatic Gates

2.5 per cent

Landscaping (Interior & Exterior)

5.4 per cent

Back-up Power (Generator and UPS)

2.7 per cent

Office Furniture

3.4 per cent

Carpets & Floor finishes

2.8 per cent

Pest Control

1.4 per cent

Catering

5.1 per cent

Plumbing Contractors & Suppliers

7.3 per cent

Electrical Services

5.5 per cent

Pumps Suppliers & Contractors

3.2 per cent

Elevators & Escalators

0.9 per cent

Security (Guarding/Electronic)

153

13.7 per cent

Fire & Life Safety

1.8 per cent

Specialist Painting Contractors

1.0 per cent

General Contractors

167

14.9 per cent

Valuation Surveyors

3.7 per cent

HSE

0.9 per cent

Waste Disposal

0.8 per cent

Totals

580

Supplier Segment

539

Health, Safety, Security, Environment and Standards

EMA and TTBS Continue Impetus to Improvement; Continued Calls for Change in Health and Safety Culture

rinidad and Tobago has gone from being a major sugar cane producer to being a major oil producer. While this holds many benefits for Trinidad which is only 5,128 km2 and Tobago which is only 300 km2, it ultimately means that the islands are left to depend solely on the energy sector. Diversification is indeed important and Trinidad and Tobago is ‘at risk’ if this is not done soon. This country is currently ranked 138 out of 140 on the World Economic Forum in environmental sustainability. Harvard University and the University of Pennsylvania found that there is a direct correlation between disregard for the environment and corruption.

government of the day, continuously show their support by doing their part in an attempt to protect the environment and protect the workers in various sectors.

Also, according to the World Wildlife Foundation report for 2010 Trinidad and Tobago’s Ecological Footprint was approximately 3.09 Global Hectares per Capita while our biocapacity was 1.57 Global Hectares per Capita. Interestingly, these figures show that the country is in debit with the environment by 1.52 Global Hectares per person, but more importantly, it shows that approximately half of Trinidad and Tobago’s Ecological Footprint is made up of its carbon dioxide emissions. In research conducted by the University of Trinidad and Tobago, the country’s two main contributors to carbon dioxide emission were the petrochemical and the electricity generation industries, which, when combined, made up 86 per cent.

The EMA is a statutory body established by the Government of Trinidad and Tobago to coordinate and oversee environmental management functions in the country.

Determined and optimistic, many organisations, along with the

• The Pawi

ENVIRONMENT The Environmental Management Authority (EMA) in February 2014 embarked on a national sensitisation project. To inform, educate and build awareness of Environmentally Sensitive Areas (ESAs) and Environmentally Sensitive Species (ESS) in Trinidad and Tobago is the aim of this project. It will run for a period of approximately eight months and targets a wide variety of groups.

The EMA has designated three valuable ecosystems as ESAs: • The Aripo Savannas • The Matura National Park • The Nariva Swamp Managed Resource Protected Area Five animal species have been designated as ESS: • The White-tailed Sabrewing Hummingbird • The Ocelot • The Golden Tree Frog • The Manatee

The EMA is also in the final stages of designating five species of sea turtles as ESS: • The Leatherback • Green • Olive Ridley • Loggerhead • Hawksbill The sensitisation project will take many forms including competitions, consultations and tours. As Dr. Allan Bachan, Chairman of the EMA’s Board of Directors, stated, “Our ecosystems are a valuable resource to our country as they possess immense potential to boost our eco-tourism sector. Therefore, preserving them should be a key priority of every citizen. The EMA will continue to reinforce the ESS and ESA Rules as we work towards building an environmentally sustainable future.” On another note, regarding the Petrotrin oil spill which occurred late last year, the

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS Ministry of Energy and Energy Affairs (MEEA) pointed out that its National Oil Spill Contingency Plan continues to serve its purpose. The National Oil Spill Contingency Plan is designed to mitigate the effects of oil spills on land and in marine areas across Trinidad and Tobago. It sets specific standards for oil spill equipment stockpiles, establishes timeframes for oil spill response and increases collaboration among partner agencies.

HEALTH AND SAFETY In Trinidad and Tobago, there have been 22 work-related deaths in 2012 and 11 work-related deaths in 2013. These were the figures disclosed by Alexis Boisson, the executive director of the Occupational, Safety and Health (OSH) Agency as he spoke at the launch of National OSH Week 2014. The week, celebrated from April 28th to May 2nd, saw several protests from organisations such as the Oilfields’ Workers Trade Union and the Communications

Workers’ Union. Boisson stressed that there is a need to change the “cultural mind-set” where health and safety issues are concerned. He stated this national safety and health culture is not far-fetched but stressed, “We should, however, remain mindful [that] a change in culture takes years to set in. In order for a health and safety culture to develop and take root, employers, managers, safety professionals all need to get on the same page. If we sow those seeds now, we will no doubt reap a future generation of health and safety awareness to liberate citizens.”

STANDARDS The Trinidad & Tobago Bureau of Standards (TTBS) was established on July 8th, 1974 and is now governed by the authority of the Standards Act No. 18 of 1997. The TTBS is responsible for the development, promotion and enforcement of standards in order to improve the quality and performance of goods produced or used in the country.

TTBS has developed and/or adopted and/or replaced over 800 voluntary and compulsory local standards including: • Advertising • Electrical engineering • Environment • Quality • Packaging • Labelling • Textiles • Footwear • Garments • Tourism • Civil engineering • Construction • Occupational health and safety • Vehicles The TTBS is also an active participant of the ISO technical committee on environmental management. 89

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

• • •

• • • • • •

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

Head Office: 126 Cipero Road, Victoria Village San Fernando, Trinidad Tel: (868) 657-5826/653-1412 Fax: (868) 657-3767 Email: istl1@innovativesecuritytech.com Website: www.innovativesecuritytech.com Branch Offices: 31 Scott Bushe Street, Port of Spain, Tel: (868) 624-0605 7–9 Circular Road, San Fernando, Tel: (868) 653-0715 LP 99, Gran Lagoon, Mayaro, Tel: (868) 630-9161 5 CD Avenue, St. Mary’s Village, Moruga, Tel: (868) 656-6330 5 Guava Road, Point Fortin, Tel: (868) 648-6622

Pete Carrington Managing Director

Lennox G. Carrington Deputy Managing Director

Jason Charles

Manager – Operations Efficiency

Imtiaz Hosein

Chief Financial Officer

Bhagmania V. Baksh Manager – Support Services

When it comes to professional, reliable state-of-the-art security services and solutions across every major industry, Innovative Security Technologies Ltd. (ISTL) is the leader. We provide security systems covering a range of services to include Security Consultancy and Solutions, the provision of Security Professionals (armed and unarmed) and technology-based systems to include asset tracking, alarms, access control, surveillance and monitoring with response. ISTL began operations in May 2001. Over the past 13 years, we’ve established a large, diverse customer base including the major Industrial Estates, energy and energy-related industries and other prestigious organisations. Founded on the core values of confidentiality, integrity, and professionalism we continuously strengthen our professionals through training and certification, ISTL is determined to anticipate and meet the ever-changing needs of our discerning clientele, providing superior security solutions that exceed their expectations. From personal security to business needs to government requirements, no challenge is too great for the dedicated staff of ISTL. Our passion for customer service is matched only by our ability to harness innovative technologies to provide clients with real world security solutions in almost every sphere imaginable. These abilities have made Innovative Security Technologies Ltd. the premium security service provider.

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

TRINIDAD AND TOBAGO BUREAU OF STANDARDS 1-2 Century Drive, Trincity Industrial Estate, Macoya, Tunapuna Tel.: (868) 662-(TTBS) 8827, 662-4481/2, 663-4835/6 Fax: (868) 663-4335 Email: ttbs@ttbs.org.tt Website: www.ttbs.org.tt

The Trinidad and Tobago Bureau of Standards (TTBS) is a body corporate established on July 8th, 1974 and now governed by the Standards Act No. 18 of 1997.

Errol Rampaul

Head, Standardization Division

Renée Abass-Lalla

Head, Laboratory Services Division

Steve Williams

Head, Implementation Division

Our vision is to be a World-Class Standards Institution, dedicated to improving the quality of life of the people in Trinidad and Tobago. The primary role of TTBS is to develop, promote and enforce standards in order to improve the quality and performance of goods produced or used in the Republic of Trinidad and Tobago; ensure industrial efficiency and development; promote public and industrial welfare, health and safety; and protect the environment. TTBS’ mandate includes all goods except food, drugs and cosmetics.

Sydelle Marchan Head, Legal Unit

Theodore Reddock

To fulfill its role, the Bureau provides the following services: • Standards Development for Quality • Inspection for Quality Goods covered by National Compulsory Standards: - Automotive Tyres - Textile Products and Footwear - Appliances and Safety Products - Pre-packaged and Construction Goods

Executive Director (Ag.)

Rodney Ramnath Head, Certification Division

Michelle Paterson

Head, Strategic Human Resource Management

Karlene Lewis

• Laboratory Services for Quality Testing: - Electrical - Fibre / Footwear - Materials - Chemical • Metrology for Measurement Quality Inspection and verification of measuring devices, pre-packaged goods and calibration of measuring instruments

Head, Laboratory Accreditation Unit

Nadira Mohammed Financial Comptroller

• Product/System Certification for Quality Quality and Environmental Management Systems (ISO 9001, ISO 14001), Travel and Tourism Industry – (TTTIC) and Quality and Environmental Management for SME’s (Q&EMS-SMEs) • Laboratory Accreditation for Quality Nicole Parks-Radix

• Standards Information

Quality Manager, Quality Unit

Courtenay Hutchinson Head, Information Technology Unit

Advanictiyng

Qual

Training and Consultancy in Quality Infrastructure through wholly-owned subsidiary, Premier Quality Services Limited (PQSL) in: ISO 9001 and 14001, Laboratory Practices, Calibration, Health and Safety and affiliated professional programmes.

HSE Recruitment Services Available

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

Sexual and Reproductive Health (SRH) Marketing Through its Got it? Get it. sexual and reproductive health campaign and community outreach, PSI/C has reached over 160,000 at-risk individuals across the region since 2005. PSI/C has conducted several trainings for regional and local public and private entities to build their capacity in HIV/STI prevention. PSI/C is able to develop tailored sexual and reproductive health and wellness programmes for organizations and their employees.

lifting lives

Gender Based Violence (GBV) Prevention In 2014 PSI/C will launch its Gender Based Violence Prevention campaign in Trinidad and Tobago that will increase access to quality, comprehensive GBV services and support for women and girls experiencing violence and promote healthy gender relations exhibited at the community and societal levels. Non-Communicable Disease (NCD) Prevention NCDs, namely cardiovascular disease, most cancers, diabetes, and chronic respiratory diseases account for the largest number of mortalities in the Caribbean. PSI/C is poised to develop campaigns that speak to a wide cross section of the Caribbean population through targeted health messaging and interventions aimed at challenging the individual to take responsibility for his/her health holistically. Marina Hiliare-Bartlett Executive Director

Moira Lindsay Regional Program Director

Population Services International (PSI)/Caribbean # 30 O’Connor Street, Port of Spain. Trinidad and Tobago W.I. Phone: +1.868.628.2497 I +1.868.628.7318 Fax: +1.868.622.1783 Website: www.psicaribbean.org Email: info@psicaribbean.org

Therapeutic Manicures, Pedicures Massages, Body/Sauna Treatments Facials, Waxing & Wellness Consultations Available!

SPECIALIST SERVICES FOR

DIABETICS & SENIORS

CHECK US FOR

• Arthritis • Plantar Fasciitis • Back Pains & Sciatica • Flat Feet / Fallen Arches • Corn / Calluses / Bunions • Aching Soles / Balls of Feet • Cracked / Painful Heels / Spurs • Nail & Other Fungal Infections • Neuropathy (Numbness & Pain) • Plantar Warts (Fish Eyes) • Sweaty / Smelly Feet • Athlete’s Foot

EXPERIENCED BRITISH TRAINED FOOT HEALTH PRACTITIONERS ON BOARD

Cor. Buena Vista & Abercromby Sts, St. Joseph

Tel: (868) 662-1732 • Fax: (868) 663-1236 Email: info@almawiclinic.com Web: www.almawiclinic.com Opening Hours: Tue - Fri: 9 AM - 5 PM Sat: 8 AM - 4 PM

Italia Gill Director Finance and Administration

PSI Caribbean – Healthy lives, Measurable Results. Since 2005, the non-profit global health organization Population Services International (PSI) has operated through its affiliate hub, PSI Caribbean (PSI/C). Headquartered in Trinidad and Tobago and locally integrated in Antigua and Barbuda, Barbados, Belize, Dominica, Grenada, Jamaica, St Kitts and Nevis, St Lucia, St Maarten, St Vincent and the Grenadines and Suriname, it is our mission to develop favourable environments that facilitate a better quality of life among people in the Caribbean, by measurably improving the availability, access, and use of key health information, products and services through innovative and effective social marketing programmes.

17A, York Avenue, O'Meara Industrial Estate, Arima, Trinidad, W.I Tel: 1 (868) 290-2970 / 2975 /642-7231 Fax: 1 (868) 642 - 7231 Email: acerecycling@gmail.com Website: www.acerecyclingcaribbean.com

• Free collection of waste paper and plastics • On and offsite shredding services • Confidential offsite destruction of documents in seconds.

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

www.acerecyclingcaribbean.com

Tel/Fax: (868) 640-1480 5B Trincity Industrial Estate,Trincity info@caribbeantechdisposals.com www.caribbeantechdisposals.com

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Fr. Gerard Pantin

Courtesy SERVOL

— a Life Devoted to Service for All By Roslyn Carrington

he world is full of good men, who care for their families, are active in their communities, and meet the requirements of their jobs with dedication. And then there are men whose passion, purpose and very existence change the lives of everyone they come into contact with, and whose influence ripples outward with enough Divine power to change a nation. Father Gerard Pantin was such a man. A member of the Holy Ghost Order, his influence extended beyond the reaches of the Roman Catholic Church to embrace and enrich the lives of all citizens, regardless of creed, ethnicity, class, or any other social construct. He was open, honest, down-to-earth, and known for his compassion and approachability. His academic performance was stellar: in his youth he received an Island Scholarship for Science, and, later, the Jerningham Gold Medal. He was also an earnest boy scout and a talented athlete. He pursued and was awarded a B.Sc. (Honors) in Chemistry, Biochemistry and Botany, a Diploma in Education, a Diploma in Philosophy and a Licence in Theology. Although he had aspirations to study medicine, Fr Pantin began his early career as a teacher at his alma mater, St Mary’s College, and perhaps this is where the seed was planted that would grow into an overwhelming desire to save the youth, especially those in crime-ridden, poverty-struck urban areas. He believed that an unstable family life was at the root of many of Trinidad and Tobago’s social ills, with poverty being rampant, and the father absent from many homes. Add to this frustration, poor education, and scant job opportunities, and you have a toxic recipe for violence, rage, and anarchy.

He dared to ask, what if we solved the problems not with policing and force, but with compassion, communication, and service? In 1970, largely in response to the tumultuous Black Power uprising, he founded Servol (Service Volunteered For All), in Beetham Gardens, Port of Spain, in collaboration with West Indies cricketing great, Mr Wesley Hall. As founder, and later Chairman, he sought to inspire, teach, and encourage, rather than to give handouts, which is why he insisted that the residents of Laventille and the Beetham Estate contribute to the fund-raising efforts to get Servol up and running. He once remarked that money spent on drugs and alcohol could better be funnelled into this higher cause. The people heard and responded. Servol grew in size, scope and function, offering not just counselling on family life, sexuality and community development, but also in vocational training and apprenticeship, resulting in career opportunities opening up for generations of youngsters who otherwise would have fallen prey to the many social ills that plague the disenfranchised segments of society. Even the youngest members of the communities are served: Servol has established about 160 early childhood centres, in addition to 15 Life Centres, 9 Junior Life Centres, 3 Hi Tech Centres and 1 Advanced Skills Training Centre. It employs more than 600 people and educates over 7,000 adolescents and young children per year. He also founded the Trinidad and Tobago Development Foundation (FUNDAID) in 1973; the organisation guarantees loans for community projects. Fr Pantin himself referred to the rapid spread of the desire to help as “the Servol virus”; a passion that

“infected” community after community, prompting people to spring into action to change things for the better, even at great sacrifice. His blueprint for education was lauded by UNESCO. Indeed, the “virus” has spread beyond our shores; the model has been copied by many countries in the Caribbean and elsewhere. He was a gifted and influential speaker; his words had the effect of opening not only hearts, but also pocketbooks, both of major corporations which readily supported his causes, and the ordinary man, whose small donations pooled to keep his charities running. He was also a writer of many articles, and even several iterations of a small publication called “A Mole Cricket Called Servol: The Early Years of an Education and Community Development Project in the West Indies”. With the pursuit of education for all in mind, he was also the co-founder of St Anthony’s College, which focused on science and technology training for slow developers. For his service, he was recognised with many awards, including an alternative Nobel Prize and Trinidad and Tobago’s highest honour, the Trinity Cross. Fr Pantin is a member of a large and influential dynasty that is known for its social conscience. His siblings include the Rosa Pantin, a Cluny Sister at St Joseph’s Convent, former Education Minister, Clive Pantin and, of course, the late Archbishop, the Most Reverend Anthony Pantin. He died on June 23rd, 2014 at the age of 85. Perceived by many as a living legend, he left behind a legacy that continues to grow into something greater than even he could have imagined.

101

Information and Communications Technology

Mobile Network Coverage Remains Strong Overview Globally, the information technology and communications sector is extremely dynamic, driven by constantly evolving products and services for both business and consumer use. This dynamism impacts the local sector, which although a modest contributor to GDP, is characterised by continuous development and relatively steady growth. Estimates put the sector’s contribution to GDP at over 3.5 per cent. On the policy level, IT and C is seen as a national priority by the Government of Trinidad and Tobago, who in 2012 approved its National ICT Plan. In addition, the ICT sector is seen as a priority sector in the Government’s policy for diversification of the economy. The IT and C sector is made up of hardware and software retailers, maintenance and repair service providers, IT systems implementation and managers, consultants, software customisation service providers, mobile application developers, web developers and digital marketers. The IT industry consists primarily of medium and small players, as well as a few multinational firms. On the communications side the industry is dominated by three large operators, one of which (Telecommunications Services of Trinidad and Tobago), conducts business in both Internet provision and the mobile voice market. The telecommunications sector is governed by the Telecommunications Authority of Trinidad and Tobago (TATT), which is tasked with governing and liberalising the industry. Telecommunications contributed an estimated TT$4.5 billion in 2013, with mobile voice services contributing 42 per cent or TT$2.3 billion to the total. Internet services added an additional 17 per cent and fixed voice came in third with 13.8 per cent of revenues. 102

Trinidad and Tobago’s position in the Global Information Technology Report 2014 (GITR) improved marginally from a ranking of 72 out of 144 countries in 2013 to 71 out of 148 in the most recent year. The nation scored in the top 60 in the “Readiness subindex,” reflecting strong performances in areas like infrastructure and skills. T&T also scored 66 out of 148 in the “Usage subindex”. Its ranking in areas like political and regulatory environment (93), business innovation environment (91), business usage (87), economic (92) and social (89) impacts however, were all relatively uncompetitive. Trinidad and Tobago’s strongest position still remains mobile network coverage, in which the nation shares the number 1 rank with several countries.

Performance At present, the sector in general is performing well. This can be attributed to several factors. Firstly, IT and C benefitted from the overall improvement of the national economy, driven by the solid performance of the non-oil sector in areas like finance, manufacturing and real estate. Because of IT and C’s role as an enabler of other industries, increased activity in these areas contributed to growth in the sector’s business. In addition, Government’s measures to stimulate the economy and pace of investment in areas like education, construction and sports, has accelerated activity in IT and C. In the 2014 Budget, Government announced that TT$138.1 million would be spent in upgrading the IT infrastructure of the public service. The energy industry still remains a lucrative market for the sector. Growth in the sector is also driven by increased interest in technology and technology services by business and consumers alike. Chuck Stuart, Chief Executive Officer of Integrated Computing and Outsourcing Solutions (ICONS) Ltd, explained that information

technology is increasingly viewed as a means of improving business and increasing competitive advantage. “IT has undergone a transformation from being seen as a support mechanism to a business enabler,” he said. “Companies see IT as a tool to become more efficient, effective, faster and reliable.” On the telecommunications side, mobile voice subscriptions continued to rise in 2013, increasing by 3.2 per cent over the 2012 figure. There was a qualitative increase in subscriptions as well, with postpaid subscriptions rising by 9.3 per cent as opposed to the 2.3 per cent increase in prepaid subscriptions. Although the number of fixed Internet subscriptions continued to grow in 2013, there was a dramatic cooling, with the double digit subscription percentage growth dropping to 3.3 per cent.

Challenges IT and C is challenged by increasing competition from international players in both products (hardware/applications) and services. As communications technology makes it easier for organisations and individuals to conduct business online with foreign suppliers,

INFORMATION AND COMMUNICATIONS TECHNOLOGY the traditional model of local licensed dealers is facing increasing pressure. In addition, with the growing popularity of cloud computing and subscription-based services, local solutions providers are facing increased competition from international firms who can provide a host of IT system services remotely. Adapting to the emerging environment that is being created by cloud computing is a priority for the future viability of the local IT sector.

Outlook Driven by an improving economy, Government fiscal activity, national policy and an intensified interest in technology and communications, the outlook for the sector is good. Although challenged by greater competition, Government investment in education and training and the nationâ&#x20AC;&#x2122;s strong infrastructure, suggest that T&T has the capacity to compete successfully in both the local market and regionally. In addition, TATT is currently working towards securing a third mobile voice operator in the local market (the authority announced in August 2014 that there were four interested parties), which will increase competitiveness in an already thriving market.

Fast Facts Telecommunications Sector Revenue 2013 Telecommunications Sector...............................TT$4.5 billion Mobile Market........................................................TT$2.3 billion Internet Market..................................................... TT$0.9 billion Fixed Voice Market.............................................. TT$0.8 billion International Voice Market.................................TT$0.3 billion Leased Line Market..........................................-TT$0.04 billion Source: Telecommunications Authority of Trinidad and Tobago

103

104

105

INFORMATION AND COMMUNICATIONS TECHNOLOGY

106

107

INFORMATION AND COMMUNICATIONS TECHNOLOGY

Telecommunications Authority of Trinidad and Tobago

Telecommunications Authority of Trinidad and Tobago Head Office: #5, Eighth Avenue Extension, off Twelfth Street, Barataria, Trinidad. Tel: (868) 675-8288 Fax: (868) 674-1055

Tobago Office: Shop #D 48, Gulf City Lowlands Mall, Lowlands, Tobago. Tel/Fax: (868) 639-8288

Email: info@tatt.org.tt Website: www.tatt.org.tt

108

Since then, we have continuously striven to create and nurture optimal conditions for development and growth within Trinidad and Tobagoâ&#x20AC;&#x2122;s telecommunications and broadcasting sectors.

INFORMATION AND COMMUNICATIONS TECHNOLOGY

The Telecommunications Authority of Trinidad and Tobago (TATT) is an independent regulatory body established by the Telecommunications Act Chap 47:31. TATT became operational on July 1st 2004.

We haveHmade significant progress in appy A niversary liberalising and ntransforming these sectors into ones that encourage competition and investment. We are committed to protecting the interests of our stakeholders, remaining responsive to their needs, even as we recognise their differing interests. As we move towards another ten years of dedicated service, we commit to continuing the process of developing the telecommunications and broadcasting sectors in a progressive, fair and fearless manner, that will redound to the benefit of all citizens of Trinidad and Tobago.

Mr. Cris Seecheran Chief Executive Officer

Mr. Selby Wilson Chairman of the Board of Directors 109

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Fujitsu wants to create a new type of society, where people’s lives are enriched by ICT and innovation is everywhere, delivering new business and social value. We call this a Human Centric Intelligent society. Getting there is our goal for YOU. What we can do for you.... ■ Create value through Integration – integration of technology and services to realise innovation for our customers ■ Mobility and empowerment – instant access to business applications, anywhere, anytime! ■ New value from information – creating knowledge from analysing information with advanced technologies and analytical expertise ■ Security and Business Continuity – helping you realise a safe and secure ICT environment to ensure the continuous operation of your business and the protection of your customers ■ On-demand everything – trusted cloud services to deliver more of your business processes “as a service” from the cloud to enable you to quickly adapt to rapidly changing business environments ■ Integrated computing – next generation platforms for realising business innovation

INFORMATION AND COMMUNICATIONS TECHNOLOGY

Reshaping ICT, Reshaping Business and Society...

Our people… We want to be your innovation partner, complementing your business knowledge with our technical expertise!

Mervyn Eyre

Hugh Smith

President and CEO

Executive Vice President Finance and Operations

Fujitsu Caribbean (Trinidad) Limited 6th Avenue Extension & Ibis Avenue Barataria, Trinidad Tel: (868) 223-2826 Fax: (868) 675-1956

John Slaytor

Executive Vice President Sales and Business Development

Fujitsu Caribbean (Bahamas) Limited P.O. Box N3910, Nassau, Bahamas Tel: (242) 356-3700 Fax: (242) 325-3123

Evan Hemans

Executive Vice President Core Services

Fujitsu Caribbean (Barbados) Limited Chelston Park, Bldg. 1, Collymore Rock St. Michael, Barbados Tel: (246) 426-0242 Fax: (246) 426-6988

Jean-Paul Dookie

Executive Vice President Government Business

Fujitsu Caribbean (Jamaica) Limited 18 Belmont Road, Kingston 5, Jamaica Tel: (876) 926-7567 Fax: (876) 920-4761

For more info, contact us at: fcl_marketing@caribbean.fujitsu.com | Visit our website: www.fujitsu.com/caribbean Follow us:

Fujitsu Caribbean

@Fujitsu_Carib

Fujitsu Caribbean

Fujitsu, the Fujitsu logo, and “shaping tomorrow with you” are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. All other trademarks referenced herein are the property of their respective owners. The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu America, Inc. without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice. Copyright© 2014 Fujitsu America, Inc. All rights reserved

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INFORMATION AND COMMUNICATIONS TECHNOLOGY

Insurance

2014 Bill to Improve Industry but Challenges still Exist

resident of the Association of Trinidad & Tobago Insurance Companies (ATTIC), James Camacho, is looking forward to seeing the new Insurance Bill 2013 become law in 2014 and believes it will be good for the industry. “Once the Bill is passed the insurance industry will be better regulated…and the Government and Central Bank will have more powers to take action quicker,” Camacho told Who’s Who.

Insurance Bill One major provision in the Bill replaces the Statutory Fund with risk-based capital guidelines that will require companies to have a much stronger capital base. The Insurance (No.1) Bill, 2013 was first introduced in the Senate by Finance Minister Larry Howai in May 2013 but lapsed in July 2013. (An earlier Bill was introduced in 2011 but lapsed in 2012.) On November 19th 2013, Minister Howai brought the Insurance (No. 2) Bill, 2013 to the Senate. The insurance industry met with the Joint Select Committee (JSC) in February 2014 to give its comments, including a recommendation for lower fines and penalties for administrative issues. As at June 2014, the Bill was still with the JSC for final review.

Motor Vehicle Road Traffic Bill Another important piece of insurance legislation for ATTIC is the Motor Vehicles Road Traffic Bill 2013. Noting it was “still on the horizon” in terms of readiness to be laid in Parliament, Chairman of ATTIC’s Claims Committee Sookdeo Beepath said the Bill will cover the accessibility, registration and control of the motor vehicle registration system and is intended to avoid a lot of the issues with stolen vehicles and vehicles that are unlicensed or uninsured but are still operating on the road. He noted that the Bill would enable a high level of technology, for example, police electronically verifying certificates of insurance and a new licence plate system through which they could quickly tell if a vehicle was insured. 114

Industry Challenges On challenges facing the industry in 2014/2015, Camacho said “the main challenge on the life side is low interest rates…finding good investments is always a challenge.” Beepath said the challenge on the general side was the “$3 million worth of stolen vehicles which cannot be traced and the number of vehicles seized by the police for various criminal offences, which are deteriorating because the law requires they be produced as evidence.” ATTIC is working with the Government to find a solution.

• Increase resources to deal with fraud; more stringent penalties for persons driving without insurance or with a fraudulent certificate

He also warned about the presence of insurance agents/salespersons who were not registered and noted that the industry was seeing about one fraudulent case per week involving false certificates of insurance.

• Establish a system of registration of authorised motor garages and repair shops

Liability Insurance for Dangerous Dogs

• Tax deduction for residential and commercial building owners who retrofit their buildings against natural disasters

On the Dangerous Dogs Act, from the insurance perspective, Camacho advised that persons affected should simply confirm with their insurer whether they were adequately covered through their homeowner’s policy or needed to increase their liability coverage. No Stupid Questions Both Camacho and Beepath also urged the insuring public, both on the life and on the general side, to take the time to ask questions when they were taking out or renewing policies, and to find out exactly what they were covered for. “There are no stupid questions,” they said as they stressed that “insurance companies are committed to turning around claims as quickly as possible” but they need proper documentation because they are subject to audits and have to do things properly.

• Establish a Special Motor Vehicle Offences Court • Establish a Country Disaster Relief Fund

• Zero tolerance for all squatting on hillsides • Legislation to protect watersheds • Expand the reforestation project • Strict enforcement of the Fire Service Act, Agricultural Fires Act and Forests Act • Institute a reporting mechanism for insurance business placed overseas • No taxation of pension payments for persons over 60

Budget Recommendations

• Increase the $30,000 limit for contributions to registered annuities and group pension plans to $60,000 and extend scope of allowance to include contributions made towards life insurance, critical illness, health insurance, credit unions and mutual funds

Camacho indicated that ATTIC has already prepared wide-ranging Budget recommendations for the 2014/2015 National Budget. Specific proposals include:

• Expand the current tax allowance for tertiary education to cover a registered Child’s Education Plan

• Increase the Personal Tax Allowance from $60,000 to $90,000

INSURANCE

Fast Facts Life Insurance Companies: Distribution of Gross Premium by Lines - New Business and Renewal Dec-08

Dec-09

TRADITIONAL TOTAL Ordinary Life New Business Renewal Group Life New Business Renewal Health New Business Renewal

1,00.8 452.9 80.8 372.1 173.5 47.0 126.5 374.3 31.7 342.6

1,120.9 459.1 102.0 387.0 168.9 38.5 130.4 462.9 105.7 355.4

NON-TRADITIONAL TOTAL Individual Annuities New Business Renewal Unit Linked New Business Renewal Group Pension New Business Renewal Deposit Administration New Business Renewal Other New Business

1,110.5 313.3 133.2 180.1 634.4 164.6 469.8 18.1 0.0 18.1 47.7 0.0 47.7 97.0 10.4

1,253.4 381.4 197.4 184.0 697.1 184.3 512.8 15.2 0.0 15.2 51.0 0.0 51.0 108.6 12.4

86.5

Renewal TOTAL PREMIUMS

2,111.3

Dec-10 /TT$ Million/ 1,164.9 530.1 105.9 424.2 182.2 44.5 137.6 452.7 105.2 347.5

Dec-11

Dec-12

1,221.0 522.2 78.4 443.8 215.8 54.9 160.9 483.0 103.3 379.7

1,286.8 558.6 104.1 454.6 239.6 64.9 174.8 488.5 68.0 420.5

1,381.6 420.0 205.7 214.3 771.4 178.1 593.2 27.1 3.9 23.3 39.7 0.0 39.7 123.5 14.3

1,524.8 511.3 243.2 268.2 806.9 191.8 615.1 20.2 7.2 13.0 58.6 0.0 58.6 127.7 11.7

1,694.9 540.9 249.7 291.2 935.1 228.2 706.9 23.1 5.0 18.1 64.4 0.0 64.4 131.3 11.2

96.1

109.1

116.0

120.1

2,374.2

2,546.5

2,745.7

2,981.7

Source: Central Bank of Trinidad and Tobago

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Port of Spain: 119 Henry Street, Port of Spain, Trinidad Tel: (868) 623-5322/5, (868) 623-0576/9 Fax: (868) 625-2058/627-0781 San Fernando: 1 Freeling Street, San Fernando Tel: (868) 652-3337/652-3774 Fax: (868) 652-5541 Tobago: Edoo Building, 98 Norma Drive, Lowlands, Tobago Tel: (868) 639-3869 Fax: (868) 639-2986 Email: aib@trinidad.net Website: www.agostini.com

Alan Alcazar Chairman Tel: (868) 623-0576-9 Email: alcazar@agostini.com

Robert Lazzari Managing Director Tel: (868) 623-0576-9 Ext. 274 Fax: (868) 627-7949 Email: rlazzari@agostini.com

Shabir Khan Director Tel: (868) 623-0576-9 Ext. 272 Fax: (868) 627-7949 Email: skhan@agostini.com

Edison Raphael Director Tel: (868) 623-0576-9 Ext. 287 Fax: (868) 624-9505 Email: eraphael@agostini.com

Susan Murray-Solomon Financial Controller / Company Secretary Tel: (868) 623-0576-9 Ext. 247 Fax: (868) 627-7949 Email: smurraysolomon@agostini.com

Anthony Charles Executive Manager Corporate Division Tel: (868) 623-0576-9 Ext. 276 Fax: (868) 625-2058 Email: acharles@agostini.com

Kieran Sutherland Executive Manager Property, Casualty & Marine Tel: (868) 623-0576-9 Ext. 257 Fax: (868) 625-2058 Email: ksutherland@agostini.com

Peter Clarke Non Executive Director Tel: (868) 623-0576-9 Email: aib@trinidad.net

Terry Wilcox Non Executive Director AON Risk Services Tel: 1 (305) 961-6100 Email: Terry_Wilcox@ars.aon.com

Leading the way in the insurance broking industry. We cannot see into the future, but we can plan for the future, ensuring your way forward. We are an independent insurance broker with regional offices. As pioneers in the local insurance industry we have built a solid reputation for integrity. Our international broker relationships assures our customers of comprehensive risk management solutions.

When it comes to our client everything matters 116

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INSURANCE

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INSURANCE

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INSURANCE

Association of Trinidad and Tobago Insurance Companies 8 Stanmore Avenue Port of Spain, Trinidad Tel: (868) 624-2817 or 625-2940 Fax: (868) 625-5132 Email: mail@attic.org.tt Website: www.attic.org.tt

James Camacho President

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Established in 1966, the Association of Trinidad and Tobago Insurance Companies (ATTIC) is an association of insurance companies and its members include all life insurance companies, the majority of general insurance companies, as well as brokers, adjusters and other companies with a bona fide interest in the well-being of the industry. Constantly evolving to ensure the growth of the industry, ATTIC seeks the best interests of its members. It advances the propagation of learning among its members and the public in matters relating to insurance, and works closely with regulators to ensure that members develop and adhere to sound and prudent practices. ATTIC provides the industry with a â&#x20AC;&#x153;voiceâ&#x20AC;? in times of change. Each year ATTIC continues to make recommendations to the National Budget on behalf of the industry, and has established a Code of Ethics to maintain the highest standards of service to our consumers.

A Woman of Grace, Strength and Determination By Keith Lewis

aren de Montbrun (de la Bastide) was blessed with the most incredible disposition. Her unique outlook and attitude toward life, spirituality and business set her apart and defined a truly inspirational leader. When reporting on De Montbrun’s successes in the business world, many wrote about what she achieved as a woman in a man’s world. Fortunately for her, she perceived her efforts much differently. Karen was so tuned-in to the formula required for success in management of people, and by extension business as a whole, that she identified her competitive advantage very early on. With the traditional business world’s playing field being well-defined decades before her, she used a selfinduced paradigm shift to adjust this field. She didn’t just level the playing field, but she tilted it favourably in her direction. This paradigm shift came from the realisation that as a woman, she inherently possessed one of the most powerful tools in management: the ability to effectively multitask and handle many unexpected challenges thrown at her. The eldest child in a large family, and a mother of three in her own family, she had sharpened that skill set through leadership of households over the years; the real transformation took place when she began applying it to her career in the business world. Upon taking up the role of the first, and only, female president of the Trinidad and Tobago Manufacturers Association (TTMA) she noted

that: “It clearly shows that the TTMA understands and acknowledges that women are equal to their male counterparts in the business world, and are fully capable of adopting leadership roles.” She expressed her disposition by saying, “I want to be judged by my achievements during my tenure as President of the TTMA, and not merely by the fact that I am a woman.” Her two-year tenure as president of the TTMA came after years of diligent work with the Association and culminated in a term of note. As the Honourable Prime Minister, Kamla PersadBissessar, SC, MP noted on the passing of Mrs. De Montbrun: “She was a fervent proponent for economic diversification, which she stressed was necessary for the sustainable growth and development of Trinidad and Tobago. She was also a champion for business competitiveness and a business-friendly climate that fosters investment, innovation and entrepreneurship.” Starting out her career as a teacher at her alma mater, St. Joseph’s Convent, Port of Spain, Karen went on to work at the Canadian High Commission before settling at the Bermudez Biscuit Company where she eventually ascended to General Manager. It was at this level that she earned a reputation as a ‘champion for local manufacturers’. Karen believed strongly that more could be done for the local economy through government intervention and initiatives. She said in an

interview, “As with everything in life you can’t give up. You are going to have to be innovative, do research in conjunction with the Government.” Her passion for local advancement led her to serve on several local boards such as the Trinidad and Tobago Transparency Institute as Vice-Chairman; at the former Business Development Company which became exportTT, as a Director; and at the Council for Competitiveness and Innovation as a Council Member. Karen was a true patriot and loved to celebrate ‘Trini’ island life. She loved the ocean and sailing on Incognito, a custom built 41’ sailing catamaran which she helped her late husband Bryan build by hand. Her love for sailing, and for her husband’s craft, led her to represent his company, Marc One Marine Ltd., as Director, and the local sailing industry as vice-president of the Yacht Services Association of Trinidad and Tobago. Throughout all her career endeavours, Karen continued to exploit the competitive advantage bestowed upon her through womanhood by simultaneously maintaining her devotion to her family, her friends, and to her God. This was demonstrated by the tireless hours she spent in support of her children’s careers, organising her friends’ social events, and by her invaluable work at the Dominican Pastoral Centre and St. Finbar’s RC Parish Church. She will be sorely missed by all whose lives she has touched and will live on in this nation’s history as a true national icon.

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Manufacturing and Retail Distribution

Healthy Growth and Burgeoning Opportunities

he manufacturing sector experienced healthy growth in 2013 and can look forward to several promising opportunities in 2014/2015. TTMA President Nicholas Lok Jack says, however, there are also several challenges facing manufacturers, including “the lack of foreign currency, labour shortage, inefficiencies of regulatory agencies, and VAT refunds”.

Foreign Currency Supply The TTMA President cautioned that lack of US foreign currency could put in question companies’ strong credit ratings, strain the manufacturersupplier relationship, and undermine competitiveness. He also noted that the ability of manufacturers to purchase raw materials from their suppliers could exert upward inflationary pressure,” as importers seek to increase profit margins to compensate for the lack of availability of products and subsequent cost cutting through layoffs and downsizing.”

Labour Shortage Labour shortage is another issue, he said. “The latest Central Statistical Office data shows a declining employment rate from 5.4 per cent in Q1 2012 to 4.9 per cent in Q2 2012. Significant decreases in the size of the labour force specific to manufacturing were also noted, with craft and related workers falling by 8.5 per cent or 8,500 persons; and plant and machine operators and assemblers falling by 6.0 per cent or 3,400 persons, suggesting that workers are leaving the sector to seek employment in other fields.” 124

Regulatory Authorities “Another challenge is the inefficient operation of several of the border control agencies,” Lok Jack said. Manufacturers have to import raw materials that are not available locally and, depending on the import, may have to interact with several agencies, Lok Jack said. Primarily, the manufacturers interact with the Customs & Excise Division of the Ministry of Finance, and the Chemistry, Food and Drugs Division of the Ministry of Health (CFDD).

VAT Refunds Another issue is the Value Added Tax (VAT) refund system in Trinidad and Tobago. “This system is severely ineffective, and has left millions being owed to the manufacturing sector. This has directly led to a number of manufacturing businesses incurring major cash flow problems. There have been perennial complaints from the business community that VAT refunds are received much too late,” Lok Jack said. “The constant reminder from the TTMA about the issue resulted in Minister of Trade, Industry and Investment, the Honourable Vasant Bharath, making a promise (in 2012) that VAT refunds would be delivered in 90 days. However, in 2014, this promise is yet to be materialised,” Lok Jack added.

Significant Achievement Despite these challenges: “In 2013, the manufacturing sector experienced 6.1 per cent growth in real GDP, moving from $7,746.5 million in 2012, to $8,222.6 million in 2013. This is quite

a significant development, considering that the petroleum industry grew by 0.5 per cent, the agriculture and sugar sector by 5.1 per cent, and the services sector by 2.6 per cent. It is also significant as the sector had contracted in the previous years (i.e. 2011 and 2012),” Lok Jack said. He praised “the dynamism of the manufacturing sector,” as providing them with the most promising opportunity and noted that, “the manufacturing sector is becoming known for high tech and robotics.” He pointed, as well, to opportunities for duty-free importation of goods in new markets noting that, in various fora, the Government has indicated that it has opened (and continues to open) new markets for manufacturers to trade in. These include: • Partial Scope Trade Agreements with Panama and Guatemala (still to be ratified) • Agreements with El Salvador and Canada (under negotiation)

MANUFACTURING AND RETAIL DISTRIBUTION Public Procurement The TTMA President also identified promising opportunities for manufacturers in the public procurement bill (progressing through Parliament as at June 2014), and said the Association would continue to lobby for more local content. Urging civil society to support the public procurement bill, he noted: “The TTMA supports a corps of people who have a direct interest in procurement and are able to give guidance to the issue of procurement and the requisite regulations.” In 2014/2015, Lok Jack said the TTMA, intended to be more vigilant regarding labour shortage issues and government procurement policy that promotes local content. “The Association believes that for far too long local manufacturers have found themselves excluded from supplying their goods as a result of contractual arrangements with foreign suppliers. It will be advocated that once standards are met and local manufacturers have the ability to supply, then priority consideration must be given to them,” he stressed.

Fast Facts Summary Economic Indicators for 2013-2014 (000 tonnes)

Local Sales of Cement (000 tonnes) Motor Vehicle Sales Daily Job Vacancy Advertisements

Jan-Mar 2013

Jan-Mar 2014

150 3,797 733

162 4,275 1,183

2.2 5.5 9.4 2.4

3.0 3.3 t.1 2.6

2.4 4.1 -3.1 14.9

5.8 5.8 3.3 11.1

2,168.5 1,740.5 390.0 9,278.4

2,085.9 1,845.2 360.0 10,362.2

Year-on-Year Per Cent Change

Producer Prices Headline Inflation* Food Inflation* Core Inflation* Year-on-Year Per Cent Change

Private Sector Credit Consumer Lending Business Lending Real Estate Mortgages US$ Millions

Sales of Foreign Exchange to Public Purchases of Foreign Exchange from Public CBTT Sales to Authorised Dealers Net Official Reserves Capacity Utilisation Rate (Per Cent) Manufacturing

Food, Drink & Tobacco Chemicals and Non-Metallic Minerals Assembly-Type and Related Industries

December 2012 64.1

71.0 62.0 50.8

December 2013 62.1

61.7 62.2 57.3

Source: Central Bank of Trinidad and Tobago.

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MANUFACTURING AND RETAIL DISTRIBUTION

No B1 Movant Industrial Estate, Morvant, Trinidad and Tobago Tel.: (868) 674-8510 Fax.: (868) 675-2802 Email: admin@ealtt.com, sales@ealtt.com Website: www.ealtt.com

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Happi Products Ltd is a member of the Happi Group of Companies that has operations in Manufacturing, Distribution, Import/Export, Property Development and Housing. The Company started business in 1978 as a firm involved in the wholesale of dry goods to small retail outlets and has since become one of the leading Food Distributors in Trinidad and Tobago with a distribution efficiency that surpasses even multinationals operating in the country. The Company distributes its products from two strategically located warehouses in Trinidad. Happi Products Ltd employs 300 persons plus and has a large fleet of vehicles that criss-cross Trinidad on a daily basis, offering remarkably efficient service to the country’s supermarkets. The Company has modern packaging machines and fillers for the repackaging of bulk commodities into retail packaged food items under its brand names. Items that are packaged for resale include Parboiled Rice, Soya Bean Oil, Powdered Milk, Dried Peas and Legumes. Its canned foods are contract manufactured in Canada, USA, Brazil, Thailand and other leading export countries. Great care is taken to maintain a range of top quality items. Under the management of a dynamic team, Happi Products Ltd has embarked over the last decade on an expansion programme of product specialization, branding and strategic alliances with both local and foreign firms. The Company is the single largest Distributor in Trinidad and Tobago of Edible Oil, Packaged Rice, Corned Beef, Canned Vegetables (Peas & Carrots, Whole Kernel Corn, Red Beans, etc). Other products include Powdered Milk, Granulated and Brown Pre-packaged Sugar, all under its private label “HAPPI.” “Happi” is a premium brand and a household name in Trinidad and Tobago and most of the English-speaking Caribbean. Other brands owned and marketed by the Company are “SPARKLEAN” and “APRIL.” Happi Products Ltd Unit 211, Valpark Shopping Plaza, 1 Morequito Ave., Valsayn, Trinidad Tel: (868) 645-5040/1 Fax: (868) 663-6051 Email: happi@tstt.net.tt Website: www.happiproducts.com

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“The soaps keep their lather til the very last tiny piece and leaves my skin feeling soft and moisturized” (Scotland, UK)

TTMA Building, 42 Tenth Avenue, Barataria, Trinidad P.O. Box 971, Port of Spain Tel: (868) 675-TTMA (8862); Fax: (868) 675-9000 Email: info@ttma.com or communication@ttma.com Website: www.ttma.com

Nicholas Lok Jack President

The Trinidad and Tobago Manufacturers’ Association (TTMA) was established in 1956 with just eight companies, with a vision of promoting local industry and seeking new opportunities for market expansion, diversification and trade promotion. Today, the Association stands strong with more than 350 members. We work with the Government, its agencies and regulatory bodies to address the challenges facing the country’s manufacturers – competitiveness, access to regional and international markets, and ease of doing business. We provide support to our members through: • Advocacy – aimed at improving the business environment in which Trinidad and Tobago’s manufacturers operate, and at enabling access to markets in the region and around the world; • Research – intelligence that keeps our members informed about business trends and policy developments; • Trade facilitation – representing members at the various domestic, regional, hemispheric and international trade negotiation meetings;

Mahindra Ramesh Ramdeen Chief Executive Officer

• Business sophistication – assisting with the generation of market expansion both regionally and internationally through the mounting of the annual Trade and Investment Convention, and leading foreign trade missions.

Jason Samaroo Lloyd Samaroo Susan Samaroo Paul Samaroo Managing Director Executive Director Directors’ Assistant Directors’ Assistant Marketing Plant Operations

Fine Soaps Limited, a 100% locally family-owned and operated limited liability company incorporated in Trinidad & Tobago on April 18th, 2008, is a proud manufacturer of world class body and face soaps. The Company's sole focus has been on producing rich and pure toilet soaps that are both hypo-allergenic and premium grade in nature. These soaps have excellent lathering, beneficial and gentle cleansing properties for all skin types. From inception, these soaps have always been absolutely free of animal fats and soap fillers and are made from internationally-renowned vegetable-based soap ingredients, such as palm oil and palm kernel oil. Numerous customers, both local and abroad (U.S.A., Canada and the U.K.) who have used these locallymade soaps, have testified to the superior nature of both our Fine Soaps with shea butter which nourishes the skin and UltraOats antibacterial soaps with Organic Oats which gently exfoliates, leaving your skin refreshingly clean.

MANUFACTURING AND RETAIL DISTRIBUTION

Trinidad and Tobago Manufacturers’ Association

“This soap is spectacular! I hope the excellence in quality continues for years to come.” - Maria, San Fernando

Fine Soaps Limited - 27 Orangefield Road, Carapichaima, Trinidad & Tobago Tel: 868-673-6740 Email: finesoapslimited@tstt.net.tt Website: www.finesoapsltd.com

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Media, Public Relations, Publishing and Print

Digital and Social Media Impact

rinidad and Tobago’s media industry is made up primarily of 11 local television stations, 38 radio stations, three daily newspapers and several weeklies. The country also has nine subscription TV providers. Over the past two decades, the industry had experienced explosive growth, which has now cooled, and is marked by intense competition. The two largest players in the industry are ANSA McAL, through its subsidiary Guardian Media Ltd and One Caribbean Media Ltd (OCM), both major owners and operators in TV, radio and print. There are also many smaller players in all three segments. The main representative body for the media industry is the Trinidad and Tobago Publishers’ and Broadcasters’ Association (TTPBA). In general, the first half of 2014 has not been as positive as 2013. One of the key factors in this was the bump the industry received last year because of increased activity due to several elections. The decrease in profits, however, was partially mitigated, thanks in part to the Carnival 2014 season. OCM reported a first quarter 2014 profit before tax of TT$22.4 million, down from TT$24.6 million in 2013. Guardian Media reported a profit before tax of TT$19.7 million, down from TT$31.2 million in 2013; however, the company’s gross revenue increased over the period, from TT$257 million in 2013 to TT$266 million in 2014. The industry is also affected by the growing importance of social media, which, in the words of TTPBA President, Daren Lee Sing, “can be

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both a negative and positive factor”. Players within the media industry are adopting different strategies for social media. Some are aggressively using the technology while others are much more cautious. Nevertheless, unlike the UK and the US, traditional media, like print, remains strong in T&T. In the radio segment, talk radio remains the most popular but there is also an increasing interest in Gospel stations. “It seems our country wants God on one hand and talk radio on the other,” said the TTPBA President. Generally, the industry’s outlook for the remainder of 2014 and early 2015 is positive, particularly with the next general elections on the horizon.

Print Printing is a relatively large industry in T&T made up of several segments, including packaging, flexographic labels, high-end commercial offset printing and screen printing. Combined, these segments employ an estimated 10,000 people and accounts for an approximately TT$700 million (according to industry sources). In 2014, the printing industry is challenged by volume reductions in all segments. Of particular concern is the disruptive impact of digital media, which is becoming an increasingly important tool for communication and information, and directly affecting the printing business. Players within the industry are seeking to adapt to this emerging

landscape by adding digital media services such as micro-website development and digital publishing.

Public Relations Although the public relations’ profession has had a long history in T&T, the specialised public relations industry is relatively young. The industry is comprised mainly of advertising agencies, public relations firms and consultants. The Public Relations Association of Trinidad and Tobago (PRATT) is their primary representative association. Although, on balance this is a time of growth, the public relations industry is not without challenges. Most critical of these is ensuring that the industry has the quality of personnel to meet the

MEDIA, PUBLIC RELATIONS, PUBLISHING AND PRINT needs of the existing and future market for PR services. While there are many educational and training programmes for the profession, insiders see a deficit in the level of industry experience, skills in areas like writing and capacity for critical and strategic thinking. “We focus too much on case studies,” says Karel McIntosh, Lead Communications Trainer at the Livewired Group. “We need to be more creative and strive for excellence. We can and should reach the point where we become the case studies for others.” In general, this is a period of expansion and opportunity for the public relations industry and the outlook for the near future are positive, particularly in social media.

Fast Facts Within the last five to seven years, the public relations industry has experienced considerable growth, driven by greater demand from the market, particularly the private sector. Industry players point to several factors driving this demand. Social media – with the rise of “real-time” communication and the public platform provided by social media, organisations seek to be more responsive in maintaining their public persona, and might not have the internal resources and expertise for this task. International trends – as PR has become accepted internationally as an important component of business, local companies seeking to meet global standards will also adopt their communications approach. Business savvy – increasingly, firms themselves are able to recognise the value of professional PR services for their business.

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RYAN LEWIS Director

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SHANE LEWIS Director

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MEDIA, PUBLIC RELATIONS, PUBLISHING AND PRINT

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29 Alfredo Street, Woodbrook, Port of Spain, Trinidad Tel/Fax: (868) 623-7609 Email: admin@rmcaribbean.com Website: www.rmcaribbean.com

Reputation Management Caribbean Ltd (RMC) is a public relations, crisis communications, media training and events management agency. Our expertise therefore encompasses strategic communications, media relations, corporate communications, reputation management, marketing communications, social media marketing, crisis communications, communication audits and events management. RMC is prepared to work with its clientsâ&#x20AC;&#x2122; interests every step of the way, whether portraying your company as an industry leader, Lisa-Ann Joseph Managing Director campaigning to make sure you are part of a broader story, preparing your people to engage the media, arming you to manage the communications fire internally and externally, providing the tools to help your employees become your key ambassadors or planning and managing your company events. We are business savvy, we work hard, judge performance by results, and we understand the bottom line. About the Managing Director Lisa-Ann Joseph is a seasoned Caribbean practitioner in public relations, crisis communications, media relations and events management. She has facilitated workshops and provided counsel to several multinational, regional and local companies. Her work spans global interests, international businesses, government agencies and high profile individuals in image management, public relations, communications and media issues, crisis situations and events management. Lisa-Ann is regularly featured in and quoted by the media across the Caribbean.

MEDIA, PUBLIC RELATIONS, PUBLISHING AND PRINT

Reputation Management Caribbean Ltd

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Professional Services, Public and Private Sector Organisations

Services Dominate the Global Economy

orld Bank Development Indicators make it clear: Services dominate the global economy. Supporting the World Bank Development indicators is the CIA World Fact Book as of December 2013, which stated that Global Services contribution to Gross Domestic Product (GDP) is 63.4 per cent, while Industry holds a 30.7 per cent and Agriculture at 5.9 per cent. Countries worldwide, especially Small Island Developing States (SIDS) as well as those in the CARICOM region continue to push and focus on the Services Sector as a main contributor to their economy. Taking a closer look at some of Trinidad and Tobago’s CARICOM neighbours, the CIA Fact Book showed that the Services sector dominated their contribution to GDP. • Bahamas: Services (90.8%); Industry (7.1%) • Barbados: Services (83%); Industry (13.9%) • Antigua and Barbuda: Services (81%); Industry (16.4%) • Grenada: Services (78%); Industry (15.8%) • Haiti: Services (56%); Industry (19.9%) *Figures based on 2013 estimates The services sector has been increasing in relative importance to the T&T economy. The sector is responsible for employing over 80 per cent of the nation’s citizens and contributes over 50 per cent to real GDP. The percentage contribution of the services sector to GDP has been increasing since 2010 as reductions in oil and gas production and prices resulted in a decline in that sector. The scope for growth in the sector is significant given the wide array of industries that comprise services. As the sector expands, it

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would certainly lead to inclusive broadbased prosperity given the proportion of citizens employed in the sector. Despite heavy dependence on the energy sector, the services sector represents an essential part of the country’s main industries as successive governments have recognised that there is a need to move away from an over reliance on the oil and gas industry. In fact, several service sector areas of focus identified by the current administration includes, inter alia, Financial Services, Tourism Services, ICT and e-Commerce, Education Services, and Maritime Services. The services sector has been making strides and has made innumerable contributions to the country whereby for example, the focus on ICT-related services including e-Commerce, which has led to a direct creation and increase of a more diversified, knowledge-intensive economy with ICT service providers at the forefront of technological advances in the world economy. E-commerce and e-business hold great potential and opportunities for SMEs in T&T. Besides access to new and bigger markets, such electronically mediated trade can help to bring about reduced costs and faster turnaround times by streamlining and integrating processes along the entire business value chain. Also noteworthy is the increasing use of the Internet as an active public feedback and access portal for government services. E-governance and efficient IT integration in public services have moved from lofty ambitions to promising works in progress. These initiatives were realised as the government has dedicated two of its Seven Pillars for Sustainable Development to ICT growth and innovation.

Further to this, the growth in the country’s economy in the first quarter of 2013 was driven by the non-energy sector at 2.5 per cent, indicating a pattern of the non-energy sector outperforming the energy sector. Once the government keeps its commitment to diversifying the economy and partnering with the private sector and stakeholders in the services sector, the growth of the services would continue to climb and this would augur well for the overall development of the economy. Trinidad & Tobago Coalition of Services Industries (TTCSI), the voice of the services sector nationally, believes that our services sector must not only thrive internally, but that it must be able to compete globally. To assist in achieving this, TTCSI launched the Services of the Caribbean (SOCA) Initiative on

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS November 20, 2013 in Washington, DC during the Caribbean-Central American Actionâ&#x20AC;&#x2122;s 37th Annual Conference on the Caribbean and Central America, and focuses on advancing new trade and investment opportunities between the United States and CARICOM service sectors and industries. The motivation of the SOCA is to organise this sector in the Caribbean to be able to sell services in the US and to enlist the support and cooperation of stakeholders, and investors in the said country. Like many of our CARICOM neighbours, T&T must continue to make a more assiduous effort in the development of the services sector as our place in the world economy is at stake. As such, TTCSI will continue to work with the stakeholders in the Services Sector and play a central role in the continued development of the Services Sector.

Fast Facts

16,000.0 14,000.0

Construction and Quarrying

12,000.0

Figures 1 and 2 highlight the experiences of various service industries. They show that the financial sector continues to be the most profitable of all service industries, while other areas like construction, tourism and culture are languishing.

10,000.0

Distribution and Restaurants

8,000.0

Transport, Storage and Communication

6,000.0 4,000.0

Finance, Insurance, Real Estate, etc.

2,000.0 0.0

Figure 1

2009

2010

2011

2012

2013

2,000.0 1,800.0 1,600.0

Electricity and Water

1,400.0 1,200.0

Hotels and Guest Houses

1,000.0

Education and Cultural Services

800.0 600.0

Education and Cultural Services

400.0 200.0 0.0

Figure 2

2009

2010

2011

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TOBAGO HOUSE OF ASSEMBLY TODAY The Tobago House of Assembly is this country’s oldest political institution. The THA was first incarnated in 1768 in the island’s former capital, George Town, which is now Studley Park. The capital moved to Scarborough in 1769, as did the offices of the 13-member elected House of Assembly (Lower House) and the appointed Legislative Council (Upper House). In 1877, representative government was abolished, with the Crown Colony introduced to handle the administration of the island. In 1889, Tobago was joined with Trinidad by the British Government. The original THA was a colonial institution designed to run the island for the benefit of its small ruling class by passing laws and statutes and distributing land. However, the election criteria favoured white Christian males older than 21 and owning 10 or more acres of land, and so, in 1834, that Assembly opposed the British Government’s decision to emancipate enslaved Africans. By contrast, the modern THA is open to any Trinbagonian residing in Tobago and wishing to stand for election to its 12 seats. It also includes four Councillors, three of whom are appointed in accordance with the advice of the Chief Secretary and one on the advice of the minority leader; and a Presiding Officer, who may or may not be an Assemblyman or a Councillor. In 2012, for the first time, the THA was without a minority leader, as the ruling PNM has been elected to all 12 seats. Consequently, a Public Interest Desk was established to allow the public to give their input on governance of the island. After 1980, the THA was formed into seven divisions, each representing a developmental concern. Today the THA comprises two main arms, the Legislative Arm and the Executive Arm, and 10 divisions – nine with particular remits plus the Office of the Chief Secretary, which oversees the others. This Assembly was created by Act 37 of 1980 for “making better provision for the administration of Tobago and for matters therein.” The Legislative arm (Assembly Legislature) is where all members of the Assembly meet in plenary and/or in select committees to make policy decisions for the operations of the Assembly. These functions are supported by the Assembly Legislature Secretariat and headed by the Presiding Officer. The Clerk of the Assembly is responsible for the efficient discharge of functions of the business of the Assembly. The Executive arm of the Assembly is headed by the Chief Secretary in his capacity as leader of the Executive Council. The Council has individual and collective responsibility for carrying out the tasks of the Assembly through its divisions. Each division is led by a secretary, with an administrator serving as the accounting officer responsible for producing the desired results of the division. The Chief Administrator is the most senior public officer in the administration and is attached to the Office of the Chief Secretary. CURRENTLY THE 10 DIVISIONS ARE: - Office of the Chief Secretary - Agriculture, Marine Affairs, Marketing and the Environment - Community Development and Culture - Education, Youth Affairs and Sport - Finance and Enterprise Development - Health and Social Services - Infrastructure and Public Utilities - Planning and Development - Settlements and Labour - Tourism and Transportation

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The elected Assembly continues for four years from the date of its first sitting after any primary election, and then stands dissolved unless the Assembly, by resolution, dissolves itself at an earlier date. The President, after consultation with the Prime Minister and the Chief Secretary, fixes the date of a primary election. The date of that election must fall between two and three months after the dissolution of the Assembly. OFFICES WITHIN THE ASSEMBLY: • The Presiding Oﬃcer is elected by the Assemblymen and presides over all Sittings of the Assembly. • The Deputy Presiding Oﬃcer is elected from among the Assemblymen and Councillors, and deputises for the Presiding Officer in his/her absence. • The Chief Secretary is elected from among the Assemblymen and heads the Executive Council. • The Deputy Chief Secretary is elected from among the Assemblymen and deputises for the Chief Secretary in his/her absence. • The Executive Council comprises the Chief Secretary, the Deputy Chief Secretary and up to seven other secretaries (increased from the original five of THA Amendment Act No. 17 of 2006). They are selected from among the other Assemblymen and Councillors, as advised by the Chief Secretary. This body is responsible for carrying out the functions of the Assembly. Seven secretaries, along with the Chief Secretary and Deputy Chief Secretary, are assigned specific areas of responsibility within the Executive Council but are collectively responsible for all decisions of that Council. • Assistant Secretaries assist Secretaries in specific areas of their respective portfolios. • The Leader of Executive Council Business controls the arrangements of business in the House, consulting with the Minority Leader as necessary. • The Minority Leader is the Assemblyman who, in the opinion of the President of the Republic of Trinidad and Tobago, commands the support of the largest number of Assemblymen who do not support the Chief Secretary. The current Assembly has no Minority Leader, so a Public Interest Desk was established so that the public can have direct participation in the island’s governance. • Assemblymen are elected members who have not been assigned any special responsibilities as they relate to the conduct of the business of the Assembly. • Councillors are nominated members who have not been assigned any special responsibilities as they relate to the conduct of the business of the Assembly. THE THA HAS 33 AREAS OF RESPONSIBILITY: • Finance, that is to say the collection of revenue and the meeting of expenditure incurred in the carrying out of the functions of the Assembly • State Lands • Land and marine parks • Museums, archives, historical sites and historical buildings • Public buildings and the maintenance of the residences of the President and the Prime Minister • Tourism • Sports • Culture and the Arts • Community Development • Co-operatives • Agriculture • Fisheries • Food Production • Forestry • Town and Country Planning • Infrastructure, including air and sea transportation, wharves and airports and public utilities • Telecommunications • Highway and Roads • Industrial Development • The environment • Customs and Excise • Licensing • Health Services • Library Services • Education including Curriculum • Social Welfare • Marketing • Valuations • Postal services and collection of revenue • Statistics and Information • Housing • Plant and Animal Quarantine • Such other matters as the President may, by Order, assign to the Assembly.

Joel Jack

Secretary of Settlements and Labour CLICO Building Corner Northside Road and Claude Noel Highway Rockley Vale, Scarborough T: 660 7473, F: 639 2028

Sheldon Cunningham

Gary Melville

Secretary of Health and Social Services Tam’s Building, Lot No. 2 Glen Road, Scarborough T: 635 1751, F: 635 2604

Dr Denise Tsoiafatt-Angus

Assistant Secretary of Infrastructure and Public Utilities Old Government Farm Road Shaw Park T: 639 3126 / 1287 Ext. 4006, F: 639 2422

Deputy Presiding Officer and Assistant Secretary of Community Development and Culture Ashora Court Milford Road, Scarborough T: 639 1945, F: 639 3309

Assistant Secretary of Education, Youth Affairs and Sport Singh’s Building, Dutch Fort Plaza Dutch Fort, Scarborough T: 635 1733, F: 635 0301

Secretary of Education, Youth Affairs and Sport Singh’s Building, Dutch Fort Plaza Dutch Fort, Scarborough T: 639 4137, F: 635 0301

Handel Beckles

Ancil Dennis

Jomo Pitt

Huey Cadette

Assistant Secretary of Health and Social Services Tam’s Building, Lot No. 2 Glen Road, Scarborough T: 635 1751, F: 635 2604

Secretary of Infrastructure and Public Utilities Old Government Farm Road Shaw Park T: 639 3126 / 1287 Ext. 4006, F: 639 2422

Deputy Chief Secretary and Secretary of Tourism and Transportation 12 Sangster’s Hill, Scarborough T: 639 5126, F: 635 4369

Claudia Groome-Duke

Deon Isaac

Secretary of Finance and Enterprise Development Victor E. Bruce Financial Complex 14 -16 Wilson Road Scarborough T: 635 1203, F: 639 4927

Tracy Davidson-Celestine

Presiding Officer Assembly Legislature Administrative Building Jerningham Street, Scarborough T: 639 3274, F: 639 1264

Chief Secretary Secretary of Planning, Public Administration, Information, State Lands and Energy Matters Administrative Complex Calder Hall T: 639 2696, F: 639 5374

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Kelvin Charles

Orville London

Secretary of Community Development and Culture 11 Main Street, Scarborough T: 639 4009, F: 635 1044

Godwin Adams

Secretary of Agriculture, Marine Affairs, Marketing and the Environment Tam’s Building Glen Road, Scarborough T: 639 0188, F: 639 1775

Hayden Spencer

Assistant Secretary of Agriculture, Marine Affairs, Marketing and the Environment Botanics Station, Scarborough T: 635 1383, F: 639 1341

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Debt Recovery and Administrative Services Limited 37 Eleanor Street, Chaguanas, Trinidad Tel: (868) 672-7717 Fax: (868) 671-7681 Email: info@drasltt.com Website: www.drasltt.com

Debt Recovery & Administrative Services Limited is the present leader in Debt Collections and Credit Reporting in Trinidad and Tobago and the Caribbean. Our Services include the following; Auctioneering, Administrative Services, Bailiff Services, Credit Reporting, Courier, Debt collections, Debt Counselling, Private investigation, Recoveries and the Serving of Summons or High Court writs. Our technological approach to Recoveries, Administrative Services and Credit Reporting has made our agency the most sought after company in the region. To maintain our status as the industry’s leader, DR&ASL shifted focus to the fundamental need for advanced technology in today’s environment. We sought to provide a technologically sound environment to our customers by embarking on a rigid series of research and development within the Caribbean, whilst referring to the advice and opinions of numerous collection agencies and third-party entities internationally. One of the leading programmers in the US worked with us to design a pioneering and innovative system for DR&ASL, custom made for the Caribbean. This internet-based solution, Debt Metrics, facilitates the internal processing of our day-to-day business operations, as well as provides our Clients with an external interface to monitor and manage the progress of their portfolio. Our aim has always been straightforward; to build an advanced solution to recoveries in today’s world - Debt Metrics firmly delivers.

Morissa Singh Managing Director

We advocate a Credit Procedure that ensures that customers regain right standing with your company and become eligible for current and future purchases through our new Debt Counselling Service; which gives our clients added customer retention for their portfolio. Debt Recovery and Administrative Services Limited is an active member of the Association of Credit and Collection Professionals, International Association of Commercial Collectors Inc., Finance Credit and International Business and Trinidad and Tobago Chamber of Industry and Commerce, among many. Nicole Samuel Office Supervisor

Pierre Shurman Senior Supervisor

Our drive is to ensure that you remain financially afloat. Visit our website at www.draslcaribbean.com and become a partner today!

4 -621 223 68) 1 (8 13 Tel: 3-62 ) 22 (868 10 3-62 ) 22 (868 1 Tel:

1 Tel:

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Warehouse #15, Fernandes Industrial Centre, Eastern Main Road, Laventille, Trinidad, West Indies. Tel: 626-3384 Fax: 626-2088 Email: records@chapmans.co.tt Website: www.chapmans.co.tt

Development Consulting Center Limited PO Box 7363, Cunupia, Trinidad Tel/Fax: (868) 222-5104 Email: info@dccintl.com Website: www.dccintl.com

Development Consulting Center Ltd (DCC) was founded in 1997 on the belief that all human beings have the intrinsic ability (and desire) to learn and thereby change. One of its core beliefs is that human capital is the greatest asset that any organisation has at its disposal, and the development of this asset is necessary for the long-term success of the firm. We also firmly believe that human resource development alone cannot create the levels of success and transformation/metamorphosis that organisations seek after and need. Clients include: • First Citizens Bank • Botswana Telecommunications Company • Telkom South Africa • Coca-Cola • 3M • Pepsi • Bristol-Myers Squibb • Digicel TT • Columbus Communications • South-West Regional Health Authority

Richard Dick CEO & Principal Consultant

Kathryn Jones-Douglas Consultant

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Roger St. Hilaire Consultant

Maquada Serries

Administrative Coordinator

Specialties include: • Online learning • Management/leadership development • Organisational development • Team building • Customer service strategy and training • Change management • Personality assessment • Strategic planning • Network security • Business process re-engineering

For the results of wHR developmental initiatives/interventions to be effective and sustained, there must be a holistic approach to the organisation. All levels of the firm must be aligned with its mission and vision, ie personal, interpersonal, leadership/ managerial and organisational. Our mission is “To be the preferred provider of value-added human resource and organisation development solutions to business within the English-speaking Caribbean” We seek to fulfil this mission by: 1. being client centred 2. providing value-added strategically focused business solutions 3. providing authentic and pleasant client interactions

The Leading Recruitment Agency Since 1983 ...

Recruitment & Selection Services Placement of Permanent, Temporary & Contract Staff Human Resource Services Psychometric Testing Services

Performance Management

Strategic Planning

Compensation Surveys

Organisational Development & Restructuring Outsourcing

Gloria Eastman

Perry Eastman

Managing Director

Marketing Director

Cheryl Douglas

Tamara Blackman

Recruitment O cer

Business Development / Recruitment Consultant

Application Processing Intervention

Outplacement Advisory Service

Job Evaluation

Training & Development

Payroll Services

Contact us today: 31 Scott Bushe Street, Port-of-Spain, Trinidad Tel: (868) 625-3232 / 1671 / 3346, 623-2529 / 2533 Fax: (868) 625-3219 E-mail: eastman@tstt.net.tt Website: www.eastmanandassociates.net Our Selectivity increases your Productivity!

Nellie Texeira

Paul Eastman

Operations / Finance O cer

Admin / Operations Manager

Employers’ Consultative Association of Trinidad and Tobago 17 Samaroo Road, Aranguez Roundabout North, Aranguez, San Juan, TRINIDAD Telephone: 868-675-9388

Fax: 868-675-4866

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Provider of Human Resource Services

Email: ecatt@tstt.net.tt Website: www.ecatt.org

The Employers’ Consultative Association of Trinidad and Tobago (ECA) was established on February 16, 1960 to match the strength of the trade union movement and to advise employers on industrial relations matters. The ECA has since developed a pivotal role in tripartism, facilitating smooth labour relations by representing employers at the national, regional and international levels in Trinidad and Tobago. The ECA has been consistent with the progression of labour and industrial relations in Trinidad and Tobago and has developed a very close working relationship with various local bodies. Practicing as an educational, advisory, representative and regulative capacity with respect to employers’ interests, the ECA has used its knowledge of the current business climate of Trinidad and Tobago to compile a variety of publications targeted towards wages and salaries, collective agreements and summaries of Industrial Relations Court Judgements. Suzetta Ali

Industrial Relations remains the mainstay of the organization, however, the adoption of ECA Chairman a proactive approach has enabled the Association to not only provide guidance and/or consultancy in the areas of IR and HR, but also occupational safety and health, HIV/AIDS etc. The Association also conducts various awareness building seminars/meetings on topical issues affecting employers. In 2008, the ECA launched its very first subsidiary, the Employers’ Solution Centre (ESC). The ESC manages HR/IR activities by offering services to clients through workshops, seminars and consultations. In this regard, the ECA and the ESC are able to better serve the Employers of Trinidad and Tobago in a timely and efficient manner. Glenn Maharaj ESC Chairman

For more information, visit www.ecatt.org for ECA or www.employerssolutiontt.com for the ESC.

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Sandra Welch-Farrell & Company

PUBLIC RELATIONS

OUR TEAM

We retain a dedicated imaginative team. Collectively, with over 50 years experience we are the most innovative Public Relations company in the region.

SWF&Co. is the leading public relations company in the Caribbean and has been in operation for over 20 years. The company is a Preferred Agency of the global Porter Novelli public relations network which has over 100 companies in 60 countries on five continents. Through this relationship SWF&Co. is able to draw on the international expertise and experience of the Porter Novelli network.

OUR SERVICES

SWF&Co. provides a range of public relations services that includes assisting companies in setting up businesses in Trinidad and Tobago utilizing the company’s deep knowledge and understanding of the business marketplace and the political landscape. The work of SWF&Co. is based on sound strategy, powerful creativity and measurable results. Crisis management is another key area of expertise for SWF&Co. Over the years SWF&Co. has assisted local and international corporations in navigating various types of crises. These actions enabled the companies to retain credibility, restore confidence and safeguard their reputation.

OUR CARIBBEAN OPERATIONS SWF&Co. provides a full range of Public Relations Services in the Bahamas, Barbados, Curacao, Jamaica, St. Lucia and The Virgin Islands - St. Croix and St. Thomas.

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OUR CLIENTS

SWF&Co. has an impressive client list which includes some of the major multinational corporations, one of the world’s largest airlines, international agencies and blue chip companies within the energy, transportation, communications and financial services sectors. Find us on Facebook: http://facebook.com/SWFCo. Follow us on Twitter: http://twitter.com/#!/SWF_Co

Sandra Welch-Farrell & Company 11A Gray Street, St. Clair, Trinidad W.I. Tel: (868)-622-0049 • Fax: (868)-622-0046 Email: swfco.pr@gmail.com

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

@uel_tt

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UltimateEventsLtd

@uel_tt

62 Maraval Road, Port of Spain, Trinidad, W.I. PO Bag 150, Newtown, Port of Spain Tel: (868) 622-4466/0340, 628-2508 Fax: (868) 628-9428 Email: inbox@amchamtt.com Website: www.amchamtt.com

Hugh Howard

President American Chamber of Commerce of Trinidad and Tobago

Nirad Tewarie

Chief Executive Officer American Chamber of Commerce of Trinidad and Tobago

The American Chamber of Commerce of Trinidad and Tobago (AmCham T&T) represents 300 companies: 75% Trinidad and Tobago companies and 25% multinationals. AmCham has the strongest private sector link with the US Embassy in Trinidad and Tobago. Its parent organization AACCLA and 23 sister AmChams in the region represent 80 percent of US investment in the region. AmCham works within the following key focus areas: 1. Enhancement of Competitiveness 2. Generation of new business and market access for services/goods by promotion of interaction among member companies, key T&T and US government agents, and sister AmChams 3. Influence on policies and legislation by; a. Working with the Government to ensure that the economic environment in Trinidad and Tobago facilitates foreign direct and domestic trade and investment b. Utilizing its alliances to promote Trinidad and Tobago as a premier Foreign Direct Investment (FDI) destination c. Lobbying US Administration for favourable trade policy towards the Caribbean 4. Transfer of Knowledge be facilitating access to information and leveraging experiences to raise industry standards and positively impact on national systemic issues

Clean Image Carpet and Janitorial Services Limited

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

American Chamber of Commerce of Trinidad and Tobago (AmCham T&T)

11a Kathleen Street St. James, Trinidad Tel: (868) 622-8755 Tel/Fax: (868) 628-8109 Email: marketing@cleanimageonsite.com

Jennifer Lall

Marketing Manager

At Clean Image quality, efficiency, professionalism and guarantee are words that represent our leadership position in the local industry. With over 22 years of experience, Clean Image’s strengths are our highly trained technicians; the latest technologies; and world-class products, techniques and equipment. As a certified member of the Trinidad and Tobago Bureau of Standards under the Quality and Environmental Management System (TTBS-Q&E-SME 2000), we are dedicated to providing the highest levels of quality and safety. Our operations are in compliance with environmental laws and “best practice”, and we carry them out with a standard of professionalism that matches that established and enjoyed in advanced countries. To meet the sophisticated needs of our corporate clients’ homes and offices we offer onsite specialty restoration services for drapes, window dressing, fabric sofa sets and business chairs, fabric wall partitions, carpets and floor care (same day use). We also offer the supply and installation of carpets, furniture and full interior decorating.

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DSB Financial Solutions Limited Providers of tailored financial solutions to your business needs • Accounting • Advisory and financial management • Taxation • Audits and reviews Dinesh Bhola Managing Director

• Payroll outsourcing • Corporate secretarial services

15 Roodal Park, Balmain Village, Couva, Trinidad Tel/Fax: (868) 221 3931 Mobile: (868) 389 7229 Email: info@dsbfinancialsolutions.com http://www.dsbfinancialsolutions.com

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Trinidad and Tobago Chamber of Industry and Commerce

P.O. Box 1820, Port of Spain, Trinidad. (868) 678-3164; 376-4104; 643-7136 Email: lensealy@yahoo.com Website: www.lennoxsealy.com

Columbus Circle, Westmoorings P.O. Box 499, Port of Spain, Trinidad Tel: (868) 637-6966 Fax: (868) 637-7425 Email: chamber@chamber.org.tt Website: www.chamber.org.tt

Lennox H. Sealy & Associates Ltd. is the region’s leading provider of management consultancy, training and personal development services based on complex systems theory. Dr Sealy is our Managing Director and Lead Consultant. He brings you his extensive knowledge in the natural sciences, system theory & management combined with his vast experience in management consultancy. Dr. Lennox Sealy Managing Director and Lead Consultant

Our services include: Management Consultancy Interventions: • System Redesign • Strategic Modelling • Process Re-engineering

Moonilal Lalchan President

Learning & Training Programmes: • Quality Customer Service • Successful Conflict Management • Training the Trainer Personal Development: • Coaching and Mentoring • Stressor Management • Presentation Skills And much more …. We give you the edge by implementing systems that yield enhanced benefits to you and your customers.

Catherine Kumar Chief Executive Officer

The Trinidad and Tobago Chamber of Industry and Commerce celebrated 135 years of distinguished service to the business community in March 2014. Since March 14, 1879, we have generated opportunities for our Members to leverage shared resources and knowledge and establish key contacts in order to create a competitive advantage in the global marketplace. Our mission is “To be the voice of business in the development of a strong, sustainable national economy.” The Chamber offers an extensive portfolio of services to assist members in developing their businesses and provides networking opportunities through the promotion of trade facilitation/missions, workshops and seminars. We also offer networking events, as well as mediation/ arbitration services, conference/meeting facilities, electronic newsletters, and our highly acclaimed CONTACT business magazine publication. We also have a voice in the national media through our weekly newspaper columns and CONTACT with the Chamber series on radio. We invite readers to visit our website for more information on the Chamber.

Trinidad and Tobago Chamber of Industry and Commerce (Tobago Division)

Trinidad and Tobago Coalition of Services Industries Limited

2nd Floor ANSA McAL Building, Milford Road, Scarborough, Tobago Tel: (868) 639-2669 Fax: (868) 639-3014 Email: tobagochamber@tstt.net.tt

45 Cornelio Street, Woodbrook Port of Spain, Trinidad Tel: (868) 622-9229 Fax: (868) 622-8985 Email: info@ttcsi.org Website: www.ttcsi.org

Diane Hadad Chairman

In 1936, a Tobago Chamber was formed, which, in 1973, amalgamated with the Trinidad Chamber to become the Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce. Representing the interests of Tobagobased companies, it acts as a lobbyist on their behalf—primarily to the Tobago House of Assembly—on issues affecting business and the community. Its chairman is a director of the chamber, ex-officio, and raises Tobago-specific issues at national level. Thus, the entire resources of the Trinidad and Tobago Chamber are available to the Tobago Division. The division, with over 60 members, operates under an annually elected chairperson and management committee, with subcommittees reporting on business development and tourism, security, environment and inter-island transport. The membership meets monthly to ensure that the division stays current and effective.

Angela Lee Loy President

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Lennox H. Sealy & Associates Ltd.

The Trinidad and Tobago Coalition of Services Industries (TTCSI), which was established in 2006, is the voice of the services sector. TTCSI is a business support membership organisation comprised of services sector organisations and associations. It represents the local private sector’s interests to decisionmakers as well as international, regional and local stakeholders. The main focus of TTCSI is to lobby on critical issues, build capacity, and market and export services from Trinidad and Tobago. It is also one of the most important regional advocates for the services sector development, which is critical for the sector to thrive in the competitive global environment. To achieve our goals and mandates, our activities include: • Engaging in direct dialogue with key decision-makers • Providing policy analysis and recommendations • Lobbying • Issuing position papers • Participation in conferences • Planning of conferences/workshops • Facilitation of trade missions (incoming and outgoing) • Education on trade in services-related issues • Research and sector surveys • Public education and information

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Trinidad and Tobago Contractors Association The Professional Centre Bldg. Ground Floor, Unit A 303 11–13 Fitzblackman Drive Wrightson Road Ext., Port of Spain Tel: (868) 627-1266 / 627-8020 Fax: (868) 623-2949 Email: ttcaservice@flowtrinidad.com Website: www.ttca.com

Christopher Garcia President

Established in 1968, the Trinidad and Tobago Contractors Association (TTCA) is a non-governmental organisation that operates as a commentator and facilitator for the construction industry. TTCA promotes, supports and protects the interests of its members, clients and stakeholders, through the development and promotion of efficiency and equity in the field of construction. The TTCA facilitates dissemination and exchange of information among members, stakeholders and the public on matters relating to the construction industry via conferences, seminars, papers and discussions. The Association works to secure fair and equitable treatment, value for money and international competitiveness using international best practices for the benefit of all stakeholders.

Trinidad and Tobago Institute of Architects Rm 305B, The Professional Centre, North Block 11–13 Fitzblackman Drive, Woodbrook Port of Spain, Trinidad Tel: (868) 624-8842 Email: administration@ttia-architects.org Website: www.ttia-architects.org

The Trinidad and Tobago Institute of Architects (TTIA) is an organization that promotes the ethical practice, art and science of architecture in Trinidad and Tobago. To date the TTIA has ninety-three full members who are fully qualified architects and nationals or permanent residents of CARICOM. The core objectives of the TTIA are as follows: • To advance the art and profession of architecture Alison Grosberg President

Vice President

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• To promote and afford facilities for the study of architecture • To serve as a medium of friendly communication between members and others interested in the progress of architecture and its practice. The TTIA is associated with the following bodies: • International Union of Architects (UIA) • Commonwealth Association of Architects (CAA)

Paul Moses Ramlogan Roopnarinesingh

• To consider and safeguard matters of professional practice.

Vice President

• Federation of Caribbean Associations of Architects (FCAA) • Association of Commonwealth Societies of Architects in the Caribbean (ACSAC)

Dana Seetahal An Incomparable Legacy

by Sheldon Waithe

enator, lawyer, head of chambers, mentor, teacher, columnist, author: Dana Saroop Seetahal SC held more posts in her single lifetime than seemed humanly possible, but then again, this brightest of sparks among the Trinbagonian society was the epitome of stretching the boundaries of possibilities. The eighth of 11 children born in El Dorado village in 1955, Seetahal gave early notice of her intellectual excellence by earning a scholarship and attending Bishop’s High School in Port of Spain. A Bachelor of Laws degree at the University of the West Indies paved the path to the Hugh Wooding Law School and she was called to the bar in 1979. Her passion for law meant early success as a State Prosecutor, rising quickly to the role of Assistant Director of Public Prosecutions (DPP) while displaying the fine art of juggling many tasks by also attaining a Master’s Degree in Criminology at Florida State University during this tenure. A few years later, Seetahal’s passion to share knowledge and educate found its avenue as she returned to her Hugh Wooding alma mater in 1995 as a Course Director and eventually, a Senior Lecturer. It was a role that she kept until 2007. The tireless Seetahal took service of her nation to the highest levels, becoming an Independent Senator in 2002, where her robust personality made her a force in Parliament for the next eight years. In keeping with her ethos of attaining the peaks of all of her environs and in recognition of her success rate and exceptional legal mind, she was made Senior Counsel in 2006. The broad perspective of her practical experience and her desire to educate, together with her theoretical genius could not be constrained, as testified by her many books including The Commonwealth Caribbean on Criminal Procedure which, as the first publication of its kind, brought new relevance to its targeted West Indian jurisdiction. As such, it is held up as a luminary book in the legal world, the gospel for Caribbean law students. In 2008, she opened her own legal firm, El Dorado Chambers, a nod to her birthplace and crucially, a starting point for many law students eager to learn from the master. Seetahal worked in several consultancy and advisory roles throughout the Caribbean, aiding the police, national insurance bodies or governments, such was the case when she formulated the Reform of the Criminal Law and Procedure in Saint Lucia. Drafting legislation was perfect for this trailblazer, who sought to ease the long delays that clog the local legal system, by introducing plea bargaining and implementing legislation that would reduce lengthy hearings in the lower courts. She never stopped campaigning for reform within the criminal justice system and was never afraid to call out the institutions that she felt were stagnant or failing. She remained a public servant in every sense of the word and an integral part of the struggle for law and order. T&T’s Chief Justice, Ivor Archie summed up her legal life: “She’s an Attorney whom I always admired for her tremendous courage, her forthrightness and professionalism and this is a void that really is impossible to fill. But we are determined to carry on in the same determination and fearlessness as she did.” As a columnist, first for The Guardian and then The Express newspapers, Dana Seetahal dissected the complexities of laws or Bills that were relevant on the day, allowing the layman to form an objective and informed view of any situation. One could almost feel the intent from the strength of her words that appeared every weekend, just as one could see the comprehension of their importance by the devoted reader. Proof, as if it was needed, of her dedication to her countrymen. While her peers all allude to her marriage to her work, Seetahal’s numerous nieces and nephews all speak of her devotion to her family, as she “pushed the limits of love”. Her attendance at all of the milestones in their lives, despite her ridiculously hectic schedule, meant as much to her personally as it did to her family. The occasional shout towards her young relatives or her scholastic charges was her way of caring, of wanting others to succeed and of paternal guidance. It also emphasised her fixation with perfection and that others should also aim for similar ideals in their sphere of life. She was an avid runner, and by all accounts a cook capable of a mean curry and sadha roti; she loved her Carnival and thoroughly enjoyed a stop into the casino for what she called her “stress release”. Sadly, we speak of Dana Seetahal in the past tense, for it was on her return home from that stress-reliever casino visit on May 4th 2014, that she was gunned down in a carefully orchestrated assassination. The reverberations were felt across the nation. The diminutive Seetahal was a pillar of the society, so ingrained in the many networks of Trinidad and Tobago that her death is rightly seen as a direct attack upon the justice system. Tributes flooded in from across the globe, for the woman who touched all with whom she interacted, as legal adversary, in friendly debate, as representative for the hopeless, as teacher, as a voice in Parliament, as shining example to her immediate fraternities and beyond. Her work will live on and is entwined in the fabric of Trinidad and Tobago. While the wounds of her passing are still raw, forcing the nation to look at the way she died, her shining and incomparable legacy will be the way that she lived.

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Property Development and Real Estate

Sector Continues to Grow in Trinidad

n keeping with the global economy, the property market in Trinidad, after a decline between 2009 and 2011, now appears to be recovering. Trinidad’s GDP continues on an upward momentum and according to the Central Bank’s preliminary data, 2012 saw a 1.2 per cent growth while 2013 saw a 1.6 per cent growth; real GDP in 2014 is estimated to grow 2.6 per cent. Growth has been, and continues to be, slow and steady. This increase continues to be driven by high liquidity in the economy, low inflation rates, and record breaking lows in mortgage rates as the repo rate remains at 2.75 per cent for the last few years. These factors have driven demand for property, especially in the East-West Corridor of the country. However, supply remains relatively low as construction costs continue to escalate. This escalation is in part because of large government and large commercial private sector projects that are underway. Major private sector undertakings include two multi-storey buildings along the Queen’s Park Savannah, as well as two mega-malls in south Trinidad. Government projects include, but are not limited to, those of UDECOTT who has a mandate to construct 74 projects for which the total cost is $19 billion. This trend is expected to continue for the rest of 2014 and into 2015 once global forces remain stable. Sellers now seem to have the advantage, especially in the middle-income housing bracket. Land is also scarce in west Trinidad and Port of Spain environs. This affects both commercial and residential properties. There seems to be, what is referred to by Afra Raymond of Raymond & Pierre Ltd, Chartered Surveyors, Property Surveyors and

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Real Estate Agents, as the “property bubble” currently operating in the Trinidad market, where high liquidity, low interest rates and low mortgage rates mean that many are preferring property as medium- to long-term investment options and sellers are thus able to get the prices they ask for. This cycle pushes prices up and means that those outside the “bubble” such as many young professionals and middleincome earners looking to make their first property purchases are blocked and cannot compete with these investment buyers. This problem means there is a large need not being fulfilled. Central Trinidad, especially the Chaguanas area, is developing rapidly as the prices of real estate are still relatively low and because of the commercial development which means that jobs and amenities are readily accessible. Property ownership continues to operate in two systems. The first, and original known as the Old Law or Common Law System has been in operation for hundreds of years and deals with unregistered land. Under this system, property titles are traced through deed registrations for the property going back at least 20 years and each deed must be linked together. The newer system know as the Torrens System or RPA System is a more efficient, reliable, and simpler one however still a small percentage of properties have been converted to this. Commercial rentals seem to have contracted slightly and this falls in line with the contraction in commercial lending seen in the economy. Land and building taxes have been suspended since 2009.

Tobago Real Estate Tobago real estate is seeing growth at a slower rate than that of Trinidad. The main hindrance to faster growth is the Foreign Investment Act of 1990 which aimed at encouraging development of Tobago (by foreigners) but instead led to land speculation. This was then the trend seen in Tobago up to the early 2000s. In order to stop this trend, there was a land licence regime instituted in 2007 as an attempt by the Tobago House of Assembly (THA) to deter this. This continues to hinder the growth of real estate there. The other hindrance that has plagued Tobago for many years is the issue of a clear title on deeds as many properties were handed down for generations to family members without the name change on the deeds. As a result, a perfect title could not be obtained. As these issues are slowly being sorted out, Tobago is seeing new developments coming onto the market for sale and the rate of construction and rentals have been on the increase.

PROPERTY DEVELOPMENT AND REAL ESTATE Legislation For the last 10 years, the Association of Real Estate Agents (AREA), whose membership represents approximately a quarter of all real estate agents operating in the industry, has been lobbying and working towards getting much needed legislation put in place as there are currently no laws concerning the industry. The association’s president, Mark Edghill stated in May, “We have the hope that we may have significant traction on the bill before the end of 2014.” The bill proposes the association AREA as the governing body for the industry. The Association now has the backing of the IMF, the FATF, the CFATF, FIU, the World Bank and the Ministry of National Security. This is especially since the real estate industry may be the only one still regulated through national laws. Such laws would protect sellers as well as purchasers (the public) as well as the real estate practitioners.

Fast Facts - There are currently two systems of property ownership in operation in Trinidad and Tobago. The Old Law/Common Law system and the Real Property Ordinance (R.P.A.)/Torrens System of conveyancing. - There has been no property tax instituted since 2009 - Government fees called Stamp Duty operate on a tiered system between 0 and 7.5 percent depending on the value of the property. Residential land under $450,000 value and homes under $850,000 pay no stamp duties. - The Foreign Investment Act, 1990 (sections 6 & 7) allow foreign investors and companies to purchase property in Trinidad up to one acre of land for residential purpose or up to five acres of land for commercial purposes without a license. - Legislation for the industry is still in the works - Land use and development is controlled by the Town and Country Planning Division (and Local Regional Corporations). Permission is necessary for works including: construction or renovations to property, subdivision of land, change of use of land, property repair.

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Wendy Abraham RESIDENTIAL AND COMMERCIAL REAL ESTATE / SALES AND RENTALS 67 Nina Drive, Columbus Circle,West Moorings, Trinidad, W.I. Mobile: (868) 497-4863 Email: wendy@1on1realtors.com Website: www.1on1realtytt.com Visit our facebook page

Level 2, Trincity Mall, Trinidad, W.I. WEBSITE : www.cevera.com • Phone: (868) 640-2728 Email: cynthiaguevara.com • Mobile: (868) 684-6097 • Email: cevararealty@gmail.com • Website: www.cevara.com

Adrian De Souza Unit #3 Emerald Plaza, EMR, St. Augustine, Trinidad. • Tel: (868) 662-0206 / 663-9725 • Mobile: (868) 354-9320 • Email: adrian.desouza@mail.tt • Website: www.goldenkeyrealestate.net

Ysaely (Ysa) Kenny Tel: (868) 788-5976 Email: kenny.partnership@gmail.com

Sally K. Singh

B.A., M.Sc., AREA Sales & Valuation Certificate

“Doubling Your Expectations”

Broker

RESIDENTIAL AND COMMERCIAL PROPERTIES

SALES & SERVICES—LEASING & RENTALS 77 Forres Avenue, Cocoyea, San Fernando, Trinidad & Tobago, W.I. Mobile: (868) 763-4544 Email: ssingh1@tstt.net.tt

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PROPERTY DEVELOPMENT AND REAL ESTATE 1 On 1 Realty 67 Nina Drive, Columbus Circle, Westmoorings, Trinidad Tel: (868) 633-2721 Mobile: (868) 497-4863 Email: wendy@1on1realtors.com Find us on www.trinidadrealtors.com

Wendy Abraham Owner / Broker

1 On 1 Realty is one of Trinidad and Tobagoâ&#x20AC;&#x2DC;s leading and respected real estate companies under the strategic management of Wendy Abraham. Formed seven years ago, 1 On 1 Realty consists of a team of dedicated professionals who concentrate on excellence in customer service while adding value at all times. Our core skills include commercial and residential sales and rentals throughout the West and Port of Spain, but on a wider scale we capture the entire market of Trinidad and Tobago through our networking associates. Our client-focused approach and desire is to serve people who come to us to the very best of our ability. We offer our services seven days a week at any time convenient to the client.

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Shipping, Ports and Maritime Services

Upgrade and Construction in Train in T&T’s Maritime Industry

number of significant achievements in 2013 and some major upcoming initiatives augur well for T&T’s maritime industry in 2014/2015. Of particular note, the Government said it would build a new port in La Brea, as recommended in an IDB-funded Port Rationalisation Study conducted by US firm Nathan Associates Inc for the Economic Development Board. Also of great significance is the $500-million Galeota Port to be completed in June 2014 to serve the energy sector; a new container inspection system to be installed at the port of Port of Spain that will enable a wide variety of cargo to be visible without opening the container; and T&T’s expected inclusion in the World Bank’s Logistics Performance Index in 2015. “The outlook is positive, especially if the new shipyard at La Brea is realised,” says Wilfred de Gannes, Chairman and CEO of the Shipbuilding & Repair Development Company of Trinidad and Tobago Ltd (SRDC). SRDC is the commercial business entity of the Shipbuilding & Repair (S&R) Cluster of Trinidad & Tobago. “The SRDC had lobbied the community of La Brea and environs, and the present Government about the idea of establishment of a world-class shipyard since 2010…We are pleased that a Memorandum of Understanding was signed as part of the official State visit (to China) in February 2014.” On another key development, De Gannes said: “Our SRDC organisation is working with the port of Port of Spain to establish alongside ship repairs at Berths

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#3, #4 and #8. This is significant, as it will provide additional job opportunities for Seamen and Waterfront Workers Trade Union (SWWTU) members, whilst using under-utilised berths, due to a decline in traditional shipping activities at this port.” De Gannes believes there is great potential for T&T’s S&R sector, saying: “Trinidad and Tobago is strategically well placed beneath the hurricane belt and has a wide range of support services, including low sulphur diesel available from Petrotrin’s recently upgraded refinery, good logistics, and a skilled workforce, with a long history and experience from the energy sector.” In addition: “Trinidad and Tobago is blessed to have a high degree of skilled workers, with a long history of weld fabrication,” he said. This can be seen in the numerous petrochemical plants built at Pt Lisas under the supervision of foreign counterparts, as well as the offshore platforms being built at Brighton Port, he noted. “The same international certifications and competencies can be applied to Shipbuilding and Repair, as there are a number of projects, including tenders for tug boats for new ports, that can provide start-up opportunities for our S&R stakeholders.” Chairman of the Maritime Industry Development Committee, Ashley Taylor, who is also President of Plipdeco, said challenges facing ports and their customers in 2014/2015 include: • Addressing the inefficiencies associated with Customs and the need for meaningful reform • Ageing infrastructure at the ports and the need to make timely investments to replace and/or upgrade

• Need to establish productivity up to international levels • Consistent with challenges faced by most major ports internationally, the need to have effective security initiatives, systems and infrastructure in place to mitigate the threat of illegal activities Steps have been taken to address these challenges, Taylor said, such as: • Implementation of Asycuda by Customs • Implementation of TTBizLink by the Ministry of Trade • Port Rationalisation Study undertaken by the Ministry of Planning and Sustainable Development • Feasibility Study on construction of a new port and dry dock facility at La Brea undertaken by the Ministry of Trade Industry, Investment and Communications • Procurement of new Gottwald Mobile Harbour Crane at Point Lisas • Procurement of an additional reach stacker at Point Lisas

SHIPPING, PORTS AND MARITIME SERVICES Other significant developments in train, Taylor said, include: • Additional container storage area at Port of Spain • Additional yard trucks at Port of Spain • Berth and container storage areas rehabilitation at Point Lisas • Additional yard trucks at Point Lisas • Additional empty container handler at Point Lisas

Fast Facts Forecast of T&T Domestic and Transshipment Traffic The US consulting firm Nathan Associates Inc has forecast that in 2025, the volume of traffic coming through T&T’s ports will be 1.12 million, 810,000 and 620,000 TEUs respectively, for the High, Base and Low Growth scenarios. Scenario

Type of Traffic

• Revised Shipping Act In addition, Taylor said that in the revised draft Maritime Industry Strategic Plan, key initiatives to take place include: • a study to identify additional areas for ship repair facilities • developing and implementing plans for an open ship registry • developing and implementing plans to increase the number of national seafarers employed on ships registered under the T&T flag • feasibility studies on bunkering in the industry • identifying maritime training and education gaps and implementing plans to address same

Base

High Growth

Low Growth

2012

2018

2025

TEU

CAGR

TEU

CAGR

TEU

Domestic

330,000

1.31%

360,000

2.78%

470,000

Transshipment

240,000

1.31%

260,000

2.78%

340,000

Total

570,000

Domestic

330,000

1.87%

370,000

3.32%

460,000

Transshipment

240,000

1.87%

530,000

3.32%

660,000

Total

570,000

Domestic

330,000

0.75%

350,000

2.23%

400,000

Transshipment

240,000

0.75%

190,000

2.23%

220,000

Total

570,000

620,000

810,000

900,000

540,000

1,120,000

620,000

Source: Port Rationalisation Study by Nathan Associates Inc., March 2014 TEU – Twenty-foot Equivalent Unit CAGR – Compounded Annual Growth Rate

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TrackPak

A5 REFERENCE

COMPANY NAME

AF 500 220 985 TT

ADDRESS

AF 500 220 985 TT

PHONE

ATTENTION AF 500 220 985 TT

CITY:

NAME (please Print Clearly)

BAR CODE TTEFS AF500220985TT

AF 500 220 985 TT

DELIVER TO:

SIGNATURE

PULL HERE TO OPEN

PLEASE COMPLETE ADDRESS PANEL WITH FULL DETAILS, FOR DOMESTIC USE ONLY

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SHIPPING, PORTS AND MARITIME SERVICES Acclaim Freight & Logistics Services Limited

Foxx Couriers Limited of Trinidad and Tobago

107 Ninth Street, Barataria, Trinidad & Tobago, W.I. Tel: (868) 222-7595 Fax: (868) 674-3094 Email: info@acclaimfreight.com Website: www.acclaimfreight.com

24 Las Lomas Rd, Las Lomas No. 3, Trinidad Tel: (868) 628-1774/290-1037 Email: foxxcouriers@yahoo.com Website: www.foxxcouriers.com

Derek Telfer

Managing Director

Kyle Telfer

Director Operations

Acclaim Freight and Logistics is a full service shipping operation which caters to all modes of international and domestic transportation. Comprising a streamlined, efficient team with over 80 years combined experience in the industry, Acclaim prides itself with being unencumbered by big business bureaucracy and its ability to exercise flexibility to meet the needs of a wide range of modern consumer demands. For both Import and Export with N.V.O.C.C. operations and Customs Clearance, we provide in-house worldwide transportation of cargo by Sea and Air Freight. We also specialize in value added logistics and door-to-door services to ensure that we maintain control of your product at all times. Catering for the needs of both corporate and private clients, Acclaim Freight & Logistics Services Limited is the most suitable option for the smart customer who just wants the job done. Acclaim Freight & Logistics Services Ltd. “Our Service, Your Acclaim.”

Mr Jenson Fox

Chief Executive Officer

Mr Anthony Fox Managing Director

We deliver, you save!

Foxx Couriers Limited was born out of the recognition that several small, medium and large business entities and government organisations have a need for a courier provider offering quality, consistent and dependable service with a degree of flexibility that allows their operations to function and thrive. Whilst Foxx Couriers started operations in 2009, our management and board have experience of over 25 years in the industry and are well equipped to service our clients. We believe in working with each client to customise the best possible solutions to meet their particular business demands in the most cost-effective and efficient manner. We have a competent and dedicated team to handle your needs, from collection of packages to delivery. Our service includes ground and island-to-island logistics, repackaging, inventory management, just-intime supply management, cheque collections and warehousing. We ensure that the focus on customer service, security, confidentiality, and delivery of our promised service is always maintained.

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Insa Shipping Services Limited 13 Borde Street, Port of Spain, Trinidad and Tobago Tel: (868) 290-0777 / 290-0783 Fax: (868) 625-9909 Email: insashipping@gmail.com Website: www.insashipping.com

Ian Angeron

Managing Director

Roseline Poon Director

Insa Shipping Services Limited is a professional “one-stop shop” providing door-to-door service for customs brokerage, freight forwarding and logistics. We also provide cargo consolidation; air and ocean freight handling; import and export services; transportation and professional consultation. The owners/directors are Ian Angeron and Roseline Poon, who have a competent team to coordinate your shipments from the point of receiving your documentation to the point of delivering your cargo. We have over 50 years’ combined experience in the customs brokerage, freight forwarding and logistics fields and are well equipped to service our clients. Our offices use the ACE customs program that is linked to Asycuda World Online. We consistently track the status of your shipments and keep you informed in a timely manner. Call us anytime or visit our website at www.insashipping.com and fill in a rate request form. We would be happy to provide you with a quotation for shipping or customs brokerage services.

Shipping Association of Trinidad and Tobago

Shipping Solutions & Services Limited

15 Scott Bushe Street Port of Spain, Trinidad, W.I. Tel: (868) 623-3355 Fax: (868) 623-8570 Email: om@shipping.co.tt Website: www.shipping.co.tt

Suite 1, Cruise Ship Complex Dock Road, Port of Spain, Trinidad and Tobago Tel: (868) 627-3627 / 623-6386 Fax: (868) 623-4475 Email: ashton@sssltt.com Website: www.sssltt.com

Established in 1938, the Shipping Association of Trinidad and Tobago (SATT) represents the interests of key industry stakeholders such as shipping agents, ship owners and/or ship operators, ship brokers, freight forwarders, ports and terminals, and NVOCCs, among others. Some of the members include long-standing Agents and entities such as Gordon Grant & Company Limited, Gulf Shipping, Seaboard (Trinidad) Ltd, NEC, BPTT, and both container ports – PLIPDECO and PPOS, T & T Marine Pilots Association. Paul J. Williams President

SATT’s principal objectives include:

Ashton Le Blanc Managing Director

• Lobby and advocacy in maritime-related matters, • Representing members’ interests to the industry’s regulators, • Facilitating interaction between members and these entities to influence key efficiencies vital to SATT, trade facilitation and industry reform.

E. Joanne EdwardsAlleyne General Manager

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• Air/Ocean Freight Consolidators • FCL/LCL Import/Export • Customs Brokerage

The Association remains committed to strengthening the position of its members in the marketplace, and promoting capacity-building in the Maritime Industry. We continue to evolve to strategically respond to the challenges plaguing the industry, and we remain the strongest advocate for more aggressive development and transformation of the Maritime Industry.

Judy Le Blanc Director of Business Development

Shipping Solutions & Services Ltd (SSSL) has over 30 years’ experience as a vessel agency and port agent, in freight handling and logistics. The expertise and knowledge of SSSL span the areas of FCL, LCL and cargo consolidations via air, sea and land, international freight and logistics, port agents and vessel agents, heavy lift vessels (inclusive of jack-ups and semi-submersibles), marine repairs, towage and husbandry. As a vessel and port agent, SSSL is central to all trades and is responsible for organising, overseeing and coordinating all aspects of the port call, from booking berth allocations and services ahead of the vessel’s arrival to finalising the accounts and other paperwork after the vessel has sailed. SSSL is the conduit for all information exchanged between the vessel and the shore. SSSL is equipped with wide-ranging and effective contacts within the regulators, vendors, service providers and port operators of Trinidad and Tobago and the Caribbean region in order to ensure that the actions taken, and information provided, are correct and appropriate. SSSL is in the business of building longterm client business relationships by solving near impossible challenges and delivering on promises made. Knowledge, expertise, experience, innovation and ingenuity are key to the success of SSSL.

SOMETHING TO CELEBRATE Within two weeks of its release on MTV.com Luna’s video hit #1 by Sean Drakes

he soundtrack to life in Trinidad and Tobago will always have a soca beat, yet musicians and producers are remixing dance tempos to create sounds that expand the reach of local artistes. While a failproof formula for international success is yet to be mastered, Caribbean musicians in every genre face the same challenge to find the breakout moment that leads to a Billboard chart. The key obstacle for musicians, according to Richie Luna, an independent producer of dance music, is that “after we create music, there is no system set up for you to reach there.” He hopes the success of his dance track “creates that machine … that pipeline from Trinidad to the world. My dream is to set up an agency, a studio, whatever it is, where artistes can use that formula to export from TT.” In the year since Luna unveiled the music video teaser for his dance track titled ‘Celebrate’, it has racked up 5 million views on YouTube. That’s the first sign that 15 minutes in the spotlight is just around the corner. “Within the first month we had over 200,000 views,” says Luna. “I expected it to go viral to alert people in the industry [and] get eyes open and to believe in the project.” ‘Celebrate’ has the ingredients to be that feelgood anthem heard during ESPN sports coverage, Hollywood gala fetes, and high school proms. Getting the video, which dropped in June 2014, on the radar of bloggers and music reporters to expose the project’s potential has taken more sweat, tears, dollars and prayers than Luna envisioned. The persona Richie Luna was “born out of a dark moment in my life,” he explains. “I was searching for a greater meaning; there was a calling inside me that I couldn’t ignore any more. I decided I would make a change not only in my life but other people’s lives, to move out of this state of negativity. And that’s when I created the character Richie Luna. He’s a superhero; there’s a superhero inside each of us. I tapped into my superhero to get out of that situation to find my purpose.” Originally from Port of Spain, Luna chose to venture outside of the family business of commercial real estate. His late uncle, Ramon Sabga, was influential to his decision. “He was a natural tenor operatic singer; he heard me perform karaoke at a family function and was impressed,” says Luna. “My brothers have awesome operatic voices, but nobody expected me to become the musician.” His tenure in the boys’ choir at St. Mary’s College also provided useful conditioning. But his guiding force is his family. “I have the most supportive parents, who have been open-minded and allowed each of us to embrace our creative side,” attests Luna. “If it were not for my family I would not be here today, more so, for the emotional support. They have my back when others don’t.” Luna, 30, treasures being an independent artiste who authors and controls his content, with major labels. “Somebody else is going to tell you what to think, how to feel, how to speak, who you are and where to be,” attests Luna. He admires Macklemore and Ryan Lewis, who endured rejection from record labels, but stayed true to their style of messaging and negotiated the industry on their terms. This project has been three years in the making. “As much as I kept trying to throw it away, the universe kept throwing it back in my face,” offers Luna. To view Luna’s video through his lens, allow your imagination to tap “the smooth vibes of Sade and the revolutionary style of Michael Jackson.” You may feel an Electronic Dance Music (EDM) vibe on the track, but Luna insists that his vocal chorus sustains prominence over electronica. Martin ‘Mice’ Raymond, assistant professor of Audio Recording and Music Production at University of Trinidad and Tobago, coordinated a remix of ‘Celebrate’ with UTT students Andy Himself and Charles Wrecker. Raymond says “great music can come from anywhere at any time. Sweden is the third largest exporter of pop music worldwide — 9 million people and they don’t speak fluent English or export ethnic Swedish music!” The second sign that Luna is nearing that coveted spotlight moment came in an email last July that announced that MTV, VH1, and 21 cable TV and in-store video providers will broadcast an abridged version of his music video via websites and flat screens in New York Sports Clubs and Gold’s Gyms in 40 U.S. markets, and 100 retail outlets in NYC. Within two weeks of its release on MTV.com Luna’s video hit #1. Whatever the universe delivers, he’s optimistic with a sense of humour: In the worst-case scenario, ‘Celebrate’ “becomes a resort song,” he chuckles. “If that’s the case, I would never be able to take another vacation.” In the best-case scenario, “Celebrate hits number 1 on the Billboard Hot 100.” Stay tuned. Recording artist Richie Luna. Portrait by Sean Drakes.

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Travel, Tourism and Conference Facilities

Trinidad and Tobago: Contrasting but Perfect Vacation Spots

ith its unique geography, topography, diverse business demographic and cultural melting pot, Trinidad and Tobago makes the perfect destination for leisure, business or a little mixture of both. Served by several international air carriers as well as cruise ships, getting here is direct and hassle free, with the subsequent ease of doing business and the experienced hospitality sector, making every trip as relaxed as our Caribbean breeze. The islands are often perceived as diverse: Trinidad the fast-paced, industrial giant of the Caribbean region, Tobago the unspoilt getaway that forces you to relax. The reality is that Trinidad possesses the business hubs that characterise its success in several industries but it balances that beautifully with its own natural wonders. Tobago remains the idyllic, sun-drenched destination, that offers much more than a simple beach holiday. The interiors of both islands offer an abundance of wildlife, from unique species of bird that attract watchers from across the globe, to all manner of flora and fauna to delight the eco-adventurer. Our seas don’t just have the best bathing to complement the sandy beaches, the wider ocean and waves create the perfect playground for all water-sports, including surfing and of course, game fishing. In the land of Carnival, socialising and nightlife is king. On any evening, thousands crowd their favourite watering hole for a quenching ‘beastly cold’ beer or one of the nation’s silky smooth premium rums, to engage in the favourite pastime of liming. Really it’s just gathering to chat, laugh or debate, but doing it Trini style. Trinbagonian cuisine reflects its people, which results in a taste for every palate. Euro, Asian, Latin, Indian, Caribbean and quite often

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a fusion of some or all, we take our food very seriously. This is celebrated in culinary competitions such as the Tobago Blue Food Festival, where mind blowing versions of food staples are created….and consumed. Our finest restaurants would shine on the streets of Manhattan or Paris, with artisans outdoing each other with their genius, for our benefit. The plethora of flavours alone is probably worth the trip. Of course the ideal is to visit T&T for Carnival. The annual two-day street party is the culmination of a couple months of legendary build up; this is not just a seasonal matter, it’s the culture and vibe embedded in a nation. As such, Carnival takes pride of place in a packed event calendar, encompassing magnificent costumes, melodic steelpan, groovy soca and the biggest rave on the planet. To take part once is to ensure that you will return. T&T’s focus upon the development of sports tourism has seen great strides in the expansion of an already sportsmad society. The islands are perfectly suited for any number of disciplines, on land and water, while numerous international competitions in cricket, football, golf, cycling, triathlon and athletics, are hosted annually. Whether competing in the best climate available or spectating amongst the fun loving crowds, T&T’s sporting landscape awaits the enthusiast. Trinidad’s standing in the global energy sector and the subsequent industries that have sprung up, have resulted in the infrastructure to facilitate business conferences of all sizes. The Summit of the Americas and the Commonwealth Heads of Government Meeting were both successfully held here in 2009, a mere seven months apart. While not every conference may require the mega organisation of such summits, the diversity of facilities, caters for every

possible size of conference. From quaint tech-ready meeting rooms nestled amongst the hills of a rainforest hotel, to huge, modern, auditoriums in the city centre capable of holding thousands. There can be few more unique locations that will stimulate productive outcomes while being immersed in a relaxed atmosphere. Leading hoteliers such as Hilton, Hyatt and Radisson have all incorporated a little Trini culture into their universal business standards, while a dedicated outlet of the Tourism Development Company (www.tdc.co.tt) stands ready for a seamless transition from consultation and advice, through to the reality of hosting a conference. Transport between the two islands is served by air and sea, the former takes twenty minutes, the latter two hours. The ferry takes the honours for beauty though, with its journey along the north coast of Trinidad, the rugged mountains to one side and the azure hue of the Caribbean Sea on the other. Transport within each island is equally simplified, with car rentals, an all-encompassing local bus network and taxis, to get you to your destination in quick time. Whether your purposes are idyllic beach holiday, business conference or even a ‘staycation‘ for locals seeking a minibreak, the variety available ticks all the boxes. Exploring those options is the treat of a lifetime.

TRAVEL, TOURISM AND CONFERENCE FACILITIES

Fast Facts The Accommodation Sector Room Stock Trinidad and Tobago currently has an accommodation capacity of approximately 7,500 rooms, of which roughly 47 percent are located in Trinidad. Most of the rooms in Trinidad are comprise hotels, guest houses and bed & breakfast establishments, while in Tobago room types are comprised of the aforementioned in addition to villas, apartments and condos.

Hotel Occupancy Over the past four years hotel occupancy rates in Trinidad have been about 10.1 percentage points lower than the average rate for the Caribbean. In 2012 hotel occupancy in Trinidad was close to 60 per cent, thereby reducing the gap relative to the Caribbean to just over 6 percentage points. Occupancy in Tobago continues to hover below 40 per cent for the fourth consecutive year (see Figure 1).

Per Cent

Hotel Occupancy 70 60 50 40 30 20 10 0

2009

2010

2011

2012

2013

Caribbean

60.7

60.3

61.9

64.9

67.0

Trinidad

49.5

52.1

53.6

58.5

62.8

Tobago

38.3

36.1

36.6

37.0

45.0

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www.tdc.co.tt

The Tourism Development Company Limited (TDC) is a state enterprise mandated to develop and market Trinidad and Tobago’s tourism product and advance the local tourism sector. Established in May 2005, the TDC is the implementation arm of Ministry of Tourism, with responsibility for establishing standards for the development and maintenance of tourism infrastructure and amenities, as well as tourist sites and attractions. Guided by the National Tourism Action Plan, the TDC is also dedicated to realizing the vision for Trinidad and Tobago’s tourism industry as a major contributor to the nation’s Gross Domestic Product (GDP) through employment (direct and indirect) and increased revenues driven by flagship products with globally recognized brands.

the Tobago House of Assembly (THA). Moving forward, the TDC will continue to contribute to the development of the local and regional tourism industry, particularly in the areas of training and product development. Major projects include the Small Tourism Enterprises Project (STEP), which provides internationally recognised certification and industry relevant training to the owners and staff of micro and small businesses in the tourism sector and the Trinidad and Tobago Tourism Industry Certification programme (TTTIC), a visionary national programme which promotes international standards and codes of practice within the sector.

This vision speaks to the establishment of Trinidad and Tobago’s tourism industry as a significant economic sector, driven by a uniquely differentiated, internationally competitive product, complemented by a comprehensive, fully functional physical infrastructure and a modern, competitive institutional framework.

With travel on the upswing and tourists looking for new and exciting destinations, Trinidad and Tobago’s arrivals are poised to grow through strategic market research, aggressive marketing and promotion campaigns. The destination offers the visitor a high value proposition of two islands, two unique experiences, with a multi-faceted product offering and a wide range of activities including water sports, hiking, birding, dive, adrenaline adventure and nightlife, complemented by a rich heritage, cultural an ecological experience.

TDC’s responsibilities include all elements of tourism marketing and promotion and include the facilitation of hotel and other tourism investment opportunities. In Tobago all activities are planned in consultation with

With so much to offer and an industry that is working hard to consistently deliver world-class excellence, Trinidad and Tobago is well on its way to becoming a premier vacation destination.

Contact info : www.tdc.co.tt/ TDC (868)-675-7034-7/follow us on Twitter@gotrinbago/Findus on Facebook-islands of Trinidad and Tobago

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The Master Plan for the peninsula articulates our vision and serves as a vital tool for the social and economic thrust of the country. The Master Plan also serves as a medium for accelerating this region’s tourism potential and directing investment and development.

Daniel Solomon Chairman

Joycelin Hargreaves

Chief Executive Officer

The CDA is committed to its vision of making the Chaguaramas Peninsula the premier provider of the ultimate customer experience in a world class setting for eco-tourism, business, recreation and entertainment. Chaguaramas has all the elements needed for success, including one of the most diverse landscapes, a wide range of natural resources and a plethora of attractive geographical features that makes it more than the place to be.

This is an especially exciting time at the CDA, with the commencement of Phase 2 of the Boardwalk. This phase of development will soon present a family of projects designed to attract keen investment opportunities locally, regionally and internationally. These projects will transform the atmosphere of Chaguaramas into one of the most attractive and demanded commercial, entertainment and recreational hotspots in the Caribbean.

Chaguaramas has all this, potential and more and in recognition of this we have created a road map for future success to make Chaguaramas… Somewhere close to Magic.

TRAVEL, TOURISM AND CONFERENCE FACILITIES

Committed to the New Vision of Chaguaramas.

Furthermore, the launch of the exciting and adventurous feature - the Zipline and Canopy Tours and the Water Taxi Service to Chaguaramas, provide a unique first step in our visitor’s experience to the Peninsula.

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Tobago Hotel and Tourism Association Apt 1, Lambeau Credit Union Bldg Auchenskeoch Road, Carnbee, Tobago P.O. Box 295, Scarborough, Tobago Tel/Fax: (868) 639-9543 Email: thta@tstt.net.tt Website: www.tobagohoteltourism.com

Member of the

The Tobago Hotel and Tourism Association (THTA) is a non-profit organization founded in 1991 to be the voice of the island’s tourism sector and to represent the diverse interests of all its tourism-related businesses. Like so many Caribbean Islands, Tobago’s economy and workforce are heavily dependent upon tourism and the Association takes seriously the pivotal role it plays between the Government and the Private Sector. The motto of the THTA is “Together! Getting Tobago Tourism Right”. The focus of the Association’s work is on the following prime areas: Marketing: defining the unique Brand Tobago; having input to national and local marketing campaigns that enhance the Tobago experience for visitors, liaising with overseas representatives in source markets; guiding future development that will ensure the sustainability of the tourism industry and supporting industries, airlift, job training, security and so on. Advocacy and Partnership: strengthening the working relationship between central and local government; participating in national development policy and planning — especially as it impacts tourism; creating linkages between the private sectors on both islands via the Chamber and other tourism organizations like the THRTA, to maximize their commercial support of the Tobago market, thereby increasing retained tourism revenues. Finance/Administration and Membership: fund-raising to support the work of the self-funding association; building of the membership base to better represent the many interests of Tobago businesses; representation at local and international trade shows. Christopher James - President

Trinidad and Tobago Sightseeing Tours 165A Western Main Road St James, Trinidad Tel: (868) 628-1051/0668 Fax: (868) 622-9205 Email: carvalho@tstt.net.tt Website: www.trintours.com

Charles Carvalho President & CEO

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Trinidad and Tobago Sightseeing Tours is this country’s premier tour operator, with a highly knowledgeable and trained staff who meet international standards, putting Trinidad and Tobago on the world map and promoting our historical, cultural and natural attractions. We have won several international awards for our outstanding contribution to the tourism industry, delivering value for money and customer satisfaction. Over the years we have had the opportunity to work with most of the cruise lines that visit our shores, as well as handle many conference and incentive groups, sporting organisations and individual arrangements. If you are looking for services to meet your individual guest or group requests, we can tailor-make a particular package to meet your needs and expectations.

Trinidad and Tobago Incoming Tour Operators Association Secretariat Email: ttitoa@tstt.net.tt Website: www.ttitoa.com Tel/Fax: (868) 633-1403/4733 Fax: (868) 633-1771

Lorraine Pouchet President of T&TITOA

The Trinidad and Tobago Incoming Tour Operators Association (T&TITOA) was formed in 1990 in an effort to introduce and monitor standards for the tour-operating sector of the tourism industry. The Association started with six members and has grown over the years to a membership of 18 private sector Destination Management Companies (DMCs). T&TITOA is the official body representing the commercial interests of producers and suppliers of tourism products and services, and its varied and comprehensive membership ensures that it is an effective focal point within the tourism industry. The membership operates with a Constitution and within a strict established and documented Code of Ethics. Our criteria for membership ensure that all members have experience in this highly sensitive segment of tourism and that they provide all the necessary professional and financial guarantees required by law (e.g. public liability insurance). T&TITOA members provide services such as, but not restricted to, “meet & greet”, airport transfers, accommodation bookings, sightseeing tours, and event management services.

171 175

MovieTowne Courtyard by Marriot Hotel

19 20

President’s Residence

The Prime Minister’s Office

National Museum & Art Gallery

National Academy for the Performing Arts Centre

Port of Spain General Hospital

The Red House

NALIS National Library

Brian Lara Promenade

Cruise Ship Complex

Crowne Plaza Hotel

Hyatt Regency

International Waterfront Centre

Femmes du Chalet (Breakfast Shed)

Water Taxi Service

Tobago Ferry Terminal

Prime Minister’s Residence and Diplomatic Centre

Twin Towers

Hilton Hotel

Petrol Stations

PORT OF SPAIN

MAP OF

176 178

177 179

Airport

Rivers & Streams

Other Roads

Main Roads

Claude Noel Highway

LEGEND

TOBAGO IB

AT L A N T I C OCEAN

Honorary Consuls Accredited to The Republic of Trinidad and Tobago REPUBLIC OF AUSTRIA Mr Karl Pilstl Honorary Consul Blue Haven, Bacolet Bay P.O. Box 8, Scarborough, Tobago Tel: (868) 660-7500 Fax: (868) 660-7900 Email: kpilstl@yahoo.com THE COMMONWEALTH OF THE BAHAMAS Dr E. Monica Davis Honorary Consul c/o Faculty of Medical Sciences The University of the West Indies, Eric Williams Medical Sciences Complex, Building 35, Room 105, Uriah Butler Highway, Champs Fleurs P.O. Box 56, Wrightson Road, Port of Spain, Trinidad Tel: (868) 663-8986 Fax: (868) 645-1642 / 637-9422 Email: honconbahamastt@hotmail.com BARBADOS Mr Audley L.T. Walker Honorary Consul 12 Mayfair Gardens, Santa Cruz, Trinidad Tel: (868) 638-8431 Fax: (868) 675-1505 Email: tudor@tstt.net.tt PEOPLE’S REPUBLIC OF BANGLADESH Mr Razai Azard Rahaman Honorary Consul General Mr Imtiaz Rahaman Honorary Consul 1 Shafik Drive, Cross Crossing, San Fernando, Trinidad Tel: (868) 652-2637 / 657-8425 Fax: (868) 652-7108 Email: azard_rahaman@rahamutgroup.com or imtiaz_rahaman@rahamutgroup.com KINGDOM OF BELGIUM Mr Paul Jay Williams Honorary Consul Lower Sixth Avenue, Barataria, Trinidad Tel: (868) 674-1677 Fax: (868) 675-9831 Email: pjwilliams@ljw.co.tt BELIZE Mr Thomas Chanona Honorary Consul Corner Warren and Smart Streets, St Augustine, Trinidad Tel: (868) 645-4062 / 645-4063 Fax: (868) 645-4064 Email: tchanona@kee-chanona.com REPUBLIC OF CHILE Mr Lennox A. Persad Honorary Consul 1A First Avenue South, Western Main Road, Chaguaramas, Trinidad Tel: (868) 634-4500 Fax: (868) 634-1331 Email: lennox@lennoxoffshore.com THE CZECH REPUBLIC Mr Krishna Narinesingh, C.M.T. Honorary Consul “Elysium”, 262 Nutmeg Avenue, Haleland Park, Maraval, Trinidad Tel: (868) 629-8728 Fax: (868) 629-0261 Email: knathome@tstt.net.tt

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KINGDOM OF DENMARK Mr Anthony Alcazar Honorary Consul General 21 Ferndale Terrace, St. Ann’s, Trinidad Tel: (868) 624-3587 Fax: (868) 627-4480 Email: anthonyalcazar@gmail.com

REPUBLIC OF MAURITIUS Dr V.R. Mooneeram Honorary Consul 12 Wahid Circular Drive, Sumadh Gardens, San Fernando, Trinidad Tel/Fax: (868) 657-6440 Email: vinodmooneeram@hotmail.com

DEMOCRATIC SOCIALIST REPUBLIC OF SRI LANKA Mr Krishna Seegobin Honorary Consul Corner Hugh & Algernon Streets, Montrose, Chaguanas, Trinidad Tel: (868) 665-1237 Fax: (868) 623-5369 Email: kseegobin@gmail.com

REPUBLIC OF FINLAND Mr Troy Garcia Honorary Consul 153 Eastern Main Road, Barataria, Trinidad Tel: (868) 680-7278 Fax: (868) 674-2644 Email: tgarcia6@hotmail.com

KINGDOM OF NORWAY Mr Stuart Jardine K.F.O Honorary Consul General 101 St. Anthony’s Drive, Westmoorings P.O. Box 13, Port of Spain, Trinidad Tel: (868) 633-7687 Fax: (868) 637-6203 Email: stuarttisal@twinislandshipping.com

REPUBLIC OF SURINAME Mr Jerome Khan Honorary Consul 24 Fitzgerald Lane, P.O. Box 437, Port of Spain, Trinidad Tel: (868) 627-4747 / 627-0102 Fax: (868) 627-1936 Email: jeromekhan@tstt.net.tt

CO-OPERATIVE REPUBLIC OF GUYANA Mr Ernie Ross Honorary Consul 16 Gray Street, St. Clair, Port of Spain, Trinidad Tel/Fax: (868) 622-2913 Email: g_consulate@yahoo.com

ISLAMIC REPUBLIC OF PAKISTAN Mr Amjad Ali Honorary Consul General 10 Morne Coco Road, Westmoorings North, Trinidad Tel: (868) 640-6595 / 640-7971 Fax: (868) 640-6594 Email: amjad@adfoam.com

KINGDOM OF SWEDEN Mr David O’ Brien Honorary Consul c/o Neal & Massy Limited Lady Young Road, Morvant, Trinidad Tel: (868) 674-4200 ext 1101 Fax: (868) 675-6523 Email: dob@neal-and-massy.com

REPUBLIC OF INDONESIA Mr Ian Anthony Honorary Consul Building 5, Christina Courts, 33-35 Boissiere No. 1, Maraval, Trinidad Tel/ Fax: (868) 628-4818 Email: ianthony@renavatio.net IRELAND Mr Brian K. O’Farrell Honorary Consul Suite A4, Kencita Court, 76 Picton Street, Newtown, Port of Spain, Trinidad Tel: (868) 628-2385 Fax: (868) 628-9049 Email: irishconsul-tt@mail.tt STATE OF ISRAEL Ms Barbara Malins-Smith Honorary Consul 46C Ridgewood Towers, Diego Martin, Trinidad Tel: (868) 628-7093 Email: malinssmith@yahoo.com ITALIAN REPUBLIC Ms Shira Serena Mohammed Honorary Consul 8 Hillcote, Scott Street, St. Augustine, Trinidad Tel: (868) 662-0861 Fax: (868) 645-0960 Email: italconstt@gmail.com REPUBLIC OF LATVIA Mr Kirby Anthony Hosang Honorary Consul 112 Saddle Road, Maraval, Port of Spain, Trinidad Tel: (868) 628-3234 Fax: (868) 638-2083 Email: hosanganthony@gmail.com LEBANESE REPUBLIC Mr Amer G. Haidar Honorary Consul Dean of Consular Corps 5 Cipriani Boulevard, 2nd Floor, Port of Spain, Trinidad Tel: (868) 627-0209 Email: haidar@tstt.net.tt

REPUBLIC OF PERU Mr Patrick A. Ferreira Honorary Consul Furness Court, 1 Richmond Street, Port of Spain, Trinidad Tel: (868) 627-4959 Fax: (868) 623-9576 Email: patrickaidenferreira@gmail.com REPUBLIC OF THE PHILIPPINES Dr Marie Magno Advani Honorary Consul, B41 Ridgewood Towers, Four Roads, Diego Martin, Trinidad Office: c/o Caribbean Partnerships Co. Ltd. Cruise Ship Complex, Dock Road, Port of Spain Tel: (868) 633-2988 Fax: (868) 633-6946 Email: alchemy41@yahoo.com REPUBLIC OF POLAND Mr David Lewis Honorary Consul Lot 25 Frederick Settlement Industrial Estate Caroni, Trinidad Tel: (868) 645-5522 Fax: (868) 663-0897 Email: davidl@labelhouse.com REPUBLIC OF PORTUGAL Mr Ignatius S. Ferreira Honorary Consul 11–13 Milling Avenue, Sea Lots, P.O. Box 283, Port of Spain, Trinidad Tel: (868) 625-1745 / 625-1131 Fax: (868) 625-1243 Email: furness@tstt.net.tt RUSSIAN FEDERATION Mr David Dulal-Whiteway Honorary Consul c/o Republic Bank Head Office 9–17 Park Street, Port of Spain, Trinidad Tel: (868) 625-3617 ext 3335 Fax: (868) 623-5369 Email: ddwhiteway@republictt.com

THE SWISS CONFEDERATION Mrs Michele Khan Honorary Consul General 70 Dundonald Street, Port of Spain, Trinidad Tel: (868) 623-7816 Fax: (868) 624-8544 Email: portspain@honrep.ch Website: www.eda.admin.ch/caracas SYRIAN ARAB REPUBLIC Mr Marwan Yousef Honorary Consul 15 Queen Street, Arima, Trinidad Tel: (868) 667-3927 Fax: (868) 667-7019 Email: syrianconsulatett@gmail.com KINGDOM OF THAILAND Mrs Joan Wilson Honorary Consul 148 Belmont Circular Road, Belmont, Port of Spain, Trinidad Tel: (868) 621-1574 Email: thaiconsulatett@gmail.com REPUBLIC OF TURKEY Mr Michael Llanos Honorary Consul 69 Nina Drive, Westmoorings, Port of Spain, Trinidad Tel: (868) 628-3222 Fax: (868) 622-6661 Email: mike@llanosgroup.com REPUBLIC OF UGANDA Mr Dinesh Mor Honorary Consul 133 Columbus Circle, Westmoornings, Trinidad Tel: (868) 625-4366 Fax: (868) 680-6995 Email: ganeshjl@mail.tt ORIENTAL REPUBLIC OF URUGUAY Mr Antony Edwards Honorary Consul 2 Braemar Heights, 14 Braemar Road, Cascade, Trinidad Tel: (868) 623-7713 Fax: (868) 625-9538 Email: antonye@flowtrinidad.net

Diplomatic Missions and International Organisations EMBASSIES Apostolic Nunciature 11 Mary Street, St. Clair Tel: (868) 622-5009, 622-6359 Fax: (868) 222-9814 Email: apnuntt@googlemail.com Embassy of the Argentine Republic 4th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 628-7557, 628-7587 Fax: (868) 628-7544 Email: etrin@mrecic.gov.ar High Commission for the Commonwealth of Australia 18 Herbert Street, St. Clair Tel: (868) 822-5450 Fax: (868) 622-0659 Email: australianhighcommission.pos@ gmail.com Website: www.trinidadandtobago. embassy.gov.au Embassy of the Federative Republic of Brazil 18 Sweet Briar Road, St. Clair Tel: (868) 622-5779, 622-5771, 622-9588 Fax: (868) 622-4323 Email: embassyofbrazil@tstt.net.tt Website: www.brazilembtt.org High Commission of Canada Maple House 3–3A Sweet Briar Road, St. Clair Tel: (868) 622-6232 Fax: (868) 628-2581 Email: pspan@international.gc.ca Website: www.trinidadandtobago.gc.ca Embassy of the Republic of Chile 4 Alexandra Street, St. Clair Tel: (868) 628-0540, 628-4763 Fax: (868) 622-9894 Email: echile@tstt.net.tt Embassy of the People’s Republic of China 39 Alexandra Street, St. Clair Tel: (868) 622-6976 Fax: (868) 622-7613 Email: chinaemb_tt@mfa.gov.cn Embassy of the Republic of Colombia 4th floor, Newtown Centre 30-36 Maraval Road, Port of Spain Tel: (868) 628-5656 Fax: (868) 622-5938 Email: eptoespana@cancilleria.gov.co Embassy of the Republic of Costa Rica 38 Carlos Street, Woodbrook Port of Spain Tel: (868) 628-9601, 628-8775 Fax: (868) 622-9203 Email: embrctt1@tstt.net.tt Embassy of the Republic of Cuba 14 Coblentz Gardens, St. Ann’s, Port of Spain Tel: (868) 621-5723, 621-1622 Fax: (868) 621-3573 Email: consulcubatrinidad@tstt.net.tt Website: www.cubadiplomatica.cu

Embassy of the Dominican Republic Suite 101, Savannah Court 10B Queen’s Park West Port of Spain Tel: (868) 624-7930 Fax: (868) 623-7779 Email: embadom@hotmail.com Embassy of the Republic of El Salvador 29 Long Circular Road, St James Tel: (868) 628-4454 Tel/Fax: (868) 622-8314 Email: gerardo.masferrer@rree.gov.sv Delegation of the European Union to Trinidad and Tobago Sagicor Financial Centre 16 Queen’s Park West, Port of Spain Tel: (868) 622-6628, 622-0591 Fax: (868) 622-6355 Email: delttopos@ec.europa.eu Website: www.deltto.ec.europa.eu Embassy of the French Republic 6th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 622-7447, 622-2388, 628-8633 Fax: (868) 628-2632 French Trade Delegate: (868) 622-7494 Email: cad.port-d-espagne-amba@ diplomatie.gouv.fr Website: www.ambafrance-tt.org Embassy of the Federal Republic of Germany 19 St. Clair Avenue, Port of Spain Tel: (868) 628-1630, 628-1633 Fax: (868) 628-5278 Email: info@ports.diplo.de Website: www.portofspain.diplo.de Embassy of the Republic of Guatemala Apt 701, Regents Tower Westmoorings-by-the-Sea Tel: (868) 632-7629 Fax: (868) 632-7629 Email: embtrintobago@minex.gob.gt Website: www.minex.gob.gt High Commission for the Republic of India 6 Victoria Avenue, Port of Spain Tel: (868) 627-7480, 627-7481, 627-4027 Fax: (868) 627-6985 Email: ssci@hcipos.org High Commission for Jamaica 2 Newbold Street, St. Clair Tel: (868) 622-4995 Fax: (868) 622-9043 Email: jhct@tstt.net.tt Embassy of Japan 5 Hayes Street, St. Clair Tel: (868) 628-5991–6 Fax: (868) 622-0858 Email: embassyofjapan@tstt.net.tt Website: www.tt.emb-japan.go.jp Embassy of the Republic of Korea 36 Elizabeth Street, St. Clair Tel: (868) 622-9081 Fax: (868) 627-6317 Email: koremb.tt@gmail.com

Embassy of the Kingdom of the Netherlands Trinre Building 69–71 Edward Street, Port of Spain Tel: (868) 625-1210, 625-1722, 625-2532 Fax: (868) 625-1704 Email: por@minbuza.nl, info@holland.tt Website: trinidadandtobago.nlembassy.org INTERNATIONAL ORGANISATIONS

High Commission for the Federal Republic of Nigeria 3 Maxwell-Phillip Street, St. Clair Tel: (868) 622-4002, 622-6834 Fax: (868) 622-7162 Email: nigerianpos@tstt.net.tt Embassy of the Republic of Panama 25 De Verteuil Street, Woodbrook Port of Spain Tel: (868) 628-9956, 628-9957 Fax: (868) 622-8992 Email: embapatt@flowtrinidad.com

Association of Caribbean States (ACS) 5–7 Sweet Briar Road, St. Clair Tel: (868) 622-9575, 628-0936, 628-6756, 628-7222 Fax: (868) 622-1653 Email: mail@acs-aec.org Website: www.acs-aec.org

High Commission for the Republic of South Africa 4 Scott Street, St. Clair, Port of Spain Tel: (868) 622-9869, 628-6997 Fax: (868) 622-7089 Email: betsie.erasmus@southsfrica.org.tt Website: www.dirco.gov.za

The Caribbean Court of Justice (CCJ) 134 Henry Street, Port of Spain Tel: (868) 623-2225 Email: info@caribbeancourtofjustice.org Website: www.caribbeancourtofjustice.org

Embassy of the Kingdom of Spain 7th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 625-7938 Fax: (868) 624-4983 Email: emb.trinidad@maec.es

International Labour Organisation (ILO) Stanmore House 6 Stanmore Avenue, Port of Spain Tel: (868) 623-7704,623-7178, 623-3359, 625-0524, 627-6304, 624-8751 Fax: (868) 627-8978 Email: ilocarib@ilocarib.org.tt Website: www.ilocarib.org.tt Pan American Health Organisation 1st Floor, Briar Place 10–12 Sweet Briar Road, St. Clair Tel: (868) 622-4202, 622-5445, 622-5132, 622-0731, 622-4433 Fax: (868) 628-4719 Email: email@trt.paho.org Website: www.new.paho.org/trt/ Trinidad and Tobago Red Cross Society 7A Fitzblackman Drive, Port of Spain Tel: (868) 627-8215, 627-8128 Fax: (868) 627-8813 Email: ttrc@tstt.net.tt, info@ttredcross.org Website: www.ttredcross.org/ United Nations Development Programme (UNDP) Trinidad and Tobago UN House 3A Chancery Lane, Port of Spain Tel: (868) 623-7056 Fax: (868) 623-1658 Email: registry@undp.org.tt Website: www.undp.org.tt

Embassy of the Republic of Suriname 5th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 628-0704 Fax: (868) 628-0086 Email: surinameembassy@tstt.net.tt High Commission for the United Kingdom of Great Britain and Northern Ireland 19 St. Clair Avenue, St. Clair Tel: (868) 350-0444 Fax: (868) 622-4555 Email: generalenquiries.ptofs@fco. gov.uk Website: www.ukintt.fco.gov.uk/en Embassy of the United Mexican States 12 Hayes Street, St. Clair Tel: (868) 622-1422, 622-7527, 622-3930 Fax: (868) 628-8488 Email: info@mexico.tt Embassy of the United States of America 15 Queen’s Park West, Port of Spain Tel: (868) 622-6371, 622-6376 Fax: (868) 822-5905 Email: consularpos@state.gov Website: www.trinidad.usembassy.gov/ The Embassy of the Bolivarian Republic of Venezuela 16 Victoria Avenue, Port of Spain Tel: (868) 627-9821, 627-9823, 627-9824 Fax: (868) 624-2508 Email: embve.ttpsp@mppre.gob.ve

179

The Government of Trinidad and Tobago

The Office of the President of Trinidad and Tobago Circular Road St Annâ&#x20AC;&#x2122;s Port of Spain Tel: (868) 624-1261/2 Email: info@thepresident.tt Website: http://www.thepresidency.tt/

Ministry of Energy and Energy Affairs Levels 22-26, Energy Tower International Waterfront Centre 1 Wrightson Road Port of Spain Tel: (868) 623-6708 Fax: (868) 625-0306 Website: http://www.energy.gov.tt/

Office of the Prime Minister 13-15 St. Clair Avenue St. Clair Port of Spain Tel: (868) 622-1625 Website: http://www.opm.gov.tt/

Ministry of the Environment and Water Resources Level 26 Tower D International Waterfront Complex 1A Wrightson Road Port of Spain Tel: (868) 623-3158

Ministry of the Attorney General Cabildo Chambers 23-27 St. Vincent Street Port of Spain Tel: (868) 623-7010, 623-1449, 625-5505 or 625-8901 Fax: (868) 625-0470 Website: http://www.ag.gov.tt/ Ministry of the Arts and Multiculturalism JOBCO Building 51-55 Frederick Street Port of Spain Tel: (868) 625-8519, 625-6962, 627-4991, 627-1061 Fax: (868) 627-4991 Email: culturedivision.tt@gmail.com Website: //artsandculture.gov.tt/ Ministry of Community Development ALGICO Building Jerningham Avenue Belmont Port of Spain Tel: (868) 625-3012 / 3112 / 7425 Fax: (868) 625-3278 http://www.community.gov.tt/ Minister of Education 18 Alexandra Street St. Clair Port of Spain Tel: (868) 622-2181 Fax: (868) 622-4892 Website: http://www.moe.gov.tt/

180

Ministry of Finance and The Economy Level 8 Eric Williams Finance Building Port of Spain Tel: (868) 627-9700 / 9703 / 9695 Fax: (868) 627-5882 Website: http://www.finance.gov.tt/ Ministry of Food Production St. Clair Circle St. Clair Port of Spain Tel: (868) 622-1221-5, 622-5481-7 Fax: (868) 622-8202 Website: http://agriculture.gov.tt/ Ministry of Foreign Affairs Levels 10 - 14 Tower C International Waterfront Complex 1 Wrightson Road Port of Spain Tel: (868) 623-6894 Fax: (868) 623-5029 Website: http://www.foreign.gov.tt/ Ministry of Gender, Youth and Child Development Level 21, Tower D International Waterfront Complex 1 Wrightson Road Port of Spain Tel: (868) 627-1163 Fax: (868) 624-2173/625-4564 Email: info_mgycd@gov.tt Website: http://www.mgycd.gov.tt/

Ministry of Health Corner Park and Edwards Streets Port of Spain Tel: (868) 627-0010-17 Fax: (868) 623-9528 Website: http://www.health.gov.tt/ Ministry of Housing and Urban Development NHA Building 44-46 South Quay Port of Spain Tel: (868) 623-4663 Fax: (868) 625-2793 Website: http://www.mphe.gov.tt/ Ministry of Justice Tower C, Levels 19 to 21 International Waterfront Complex 1 Wrightson Road Port of Spain Tel: (868) 625-JUST (5878) Fax: (868) 623-5596 Website: http://www.moj.gov.tt/ Ministry of Labour and Small and Micro-Enterprises Development Level 5 & 6, Tower C International Waterfront Complex 1 Wrightson Road Port of Spain Tel: (868) 625-8478 Fax: (868) 624-4091 Website: http://www.molsmed.gov.tt/ Ministry of Legal Affairs Registration House Huggins Building South Quay Port of Spain Tel: (868) 625-9971, 623-7163 Fax: (868) 625-9803 Website: http://www.legalaffairs.gov.tt/ Ministry of Local Government Kent House Maraval Road Port of Spain Tel: (868) 622-1669/1979, 628-1323-5 Fax: (868) 622-4783, 622-5252 Website: http://www.localgov.gov.tt/

The Government of Trinidad and Tobago

Ministry of National Diversity and Social Integration 35A Wrightson Road Port of Spain Tel: (868) 623-9311, 623-8257, 624-1655, 624-9388, 625-2651, 625-3809,625-6752, 625-7169 Fax: (868) 623-4631 Website: http://ndsi.gov.tt/ Ministry of National Security Temple Court 31-33 Abercromby Street Port of Spain Tel: (868) 623-2441-5 Fax: (868) 627-8044 Email: info@mns.gov.tt Website: http://www.nationalsecurity.gov.tt/ Ministry of the People and Social Development ANSA Building Corner Independence Square and Abercromby Streets Port of Spain Tel: (868) 625-9221 Fax: (868) 627-4853 Website: http://www2.mpsd.gov.tt/ Ministry of Planning and Sustainable Development Level 14 Eric Williams Financial Complex Independence Square Port of Spain Tel: (868) 627-9711, 627-9700 ext. 2009 / 1389 Email: planning@phe.gov.tt, planningtnt@gmail.com Website: http://www.planning.gov.tt/ Ministry of Public Administration Level 7 National Library Building Corner Hart and Abercromby Street Port of Spain Tel: (868) 625-6724, 623-7122/8578 Fax: (868) 623-6027 Website: http://www.mpa.gov.tt/ Ministry of Public Utilities 2 Elizabeth Street St. Clair, Port of Spain Tel: (868) 628-9500 Fax: (868) 628-6067 Website: http://www.mpu.gov.tt/home/

Ministry of Science and Technology Level 18-19, Tower D International Waterfront Complex 1A Wrightson Road Port of Spain Tel: (868) 627-0588 Fax: (868) 623-8222 Website: http://www.scitech.gov.tt/ Ministry of Sport 12 Abercromby Street Port of Spain Tel: (868) 625-5622-4 Fax: (868) 623-0174 Email: info@sport.gov.tt Website: http://www.sport.gov.tt/ Ministry of Tertiary Education and Skills Training Levels 16-18, Tower C International Waterfront Complex 1A Wrightson Road Port of Spain Tel: (868) 625-1380 Fax: (868) 627-5437 Website: http://www.stte.gov.tt/ Ministry of Tobago Development Jerningham Street Scarborough Tobago Tel: (868) 639-2652-(5) Ministry of Tourism Levels 8 & 9, Tower C International Waterfront Complex 1A Wrightson Road Port of Spain Tel: 624-1403, 624-3151, 624-4792, 625-0963 Fax: 625-1825, 625-3894 Website : http://www.tourism.gov.tt/ Ministry of Trade, Industry, Investment and Communications Levels 11 to 17 Nicholas Towers 63-65 Independence Square Port of Spain Tel: (868) 623-2931-2934 Fax: (868) 627-8488 / 0002 Website: http://www.tradeind.gov.tt/

Ministry of Transport Level 23 Tower D International Waterfront Complex 1A Wrightson Road Port of Spain Tel: (868) 625-4701, 627-6275, 625-0658 Fax: (868) 623-8261 Website: http://mtr.gov.tt/home/ Ministry of Works and Infrastructure Level 6 Head Office Building Corner Richmond and London Streets Port of Spain Tel: (868) 625-1225 Fax: (868) 625-8070 Website: http://www.mowt.gov.tt/ Office of the Parliament Tower D, Levels G-7 International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 624-7275 Fax: (868) 625-4672 Email: administration@ttparliament.org Website: http://www.ttparliament.org/

CONTACT......................................TEL. NOS: Ambulance..................................................811 Coast Guard: ................................ 634-4440 Crime Stoppers.............800-TIPS / (8477) Directory Services Trinidad:................. 6411 Directory Services Tobago:......................211 Disaster Response....................... 640-8905 Fire...............................................................990 Police/ Rapid Response.......................... 999 The Office of Disaster Preparedness and Management (ODPM): ....................511 Trinidad: .....640-1285/8905/8653/6493 Tobago National Emergency Management Agency (TEMA): ........................ 660-7489

181

FAST FACTS OF TRINIDAD AND TOBAGO REPUBLIC OF TRINIDAD AND TOBAGO

LOCATION AND TOPOGRAPHY

Capital:

Port of Spain

Main Towns:

City of San Fernando, Arima, Point Fortin, Chaguanas (Trinidad)

Trinidad:

Latitude 10.5°N Longitude 61.5° W

Area:

4,828 sq km (1,864 sq miles)

Scarborough (Tobago).

Tobago:

Latitude 11.5°N Longitude 60.5°W

Nationality:

Trinidad - Trinidadian, Tobago - Tobagonian

Area:

300 sq km (116 sq miles)

Time Zone: EST (Eastern Standard Time), UTC-4 (Universal Time Co-ordinated)

Official Language: English Population:

1.3 million

Electricity:

115 volts/230 volts (+/-6%); 60 Hz

Telephone:

1 (868) + seven digit local

CLIMATE Daytime Average:

31°C (87°F)

Nighttime Average: 21°C (69°F) Seasons:

LOCATED at the gateway to the Caribbean, the Republic of Trinidad and Tobago is renowned for its industrialised, energy export-driven economy; vibrant culture and multiethnic society. T&T is a leading regional economy with an international presence in the oil and gas-based energy industry, and a profitable and productive services sector. T&T is also pursuing a policy of economic diversification and is investing in several other sectors. Trade, investment and innovation are also policy priorities of this two-island nation as it continues its path to the development.

and coralline. The highest peak, the Main Ridge, reaches an elevation of about 576 metres (1,890 ft). The coastline is broken by inlets and sheltered beaches, and there are several uninhabited islets.

In US Winter: Eastern Standard Time plus one hour (EST +1)

GEOGRAPHY AND LOCATION Trinidad Once attached to the South American mainland Trinidad is situated 12 km (7 miles) north-east of the coast of Venezuela and is separated from it by the Gulf of Paria. Trinidad has three mountain ranges – the Northern Range, the Central Range and the Southern Range. The highest point, El Cerro del Aripo, is 940 metres (3,084 ft) above sea level. About 40 percent of all land is undeveloped forest and woodlands, although the island is experiencing rapid development. Trinidad’s Pitch Lake is the largest natural reservoir of asphalt.

Government following elections every five years. The local government body in Tobago is the Tobago House of Assembly and its seat is in the capital city, Scarborough. On March 18, 2013 Anthony T A Carmona assumed the position of President of the Republic of Trinidad and Tobago, following outgoing president, George Maxwell Richards. The country’s first female head of government, the Honourable Prime Minister Mrs. Kamla Persad-Bissessar, was elected on May 24, 2010. She leads the People’s Partnership coalition government.

In US Summer: Eastern Standard Time (EST)

Head of State: President Anthony Carmona

There is no daylight savings time.

Head of Government: Prime Minister Kamla Persad-Bissessar

Total Area: 4,828 sq km (1,864 sq miles) 81.25 km long by 57-73 km wide (50 miles by 35-45 miles)

Total Area: 300 sq km (116 sq miles) Location

Latitude 11.5° N Longitude 60.5° W

TIME ZONE Greenwich Mean Time: Minus four hours

CLIMATE Trinidad and Tobago’s has a tropical climate. Daytime temperatures average 31ºC (87ºF) and are moderated by the north-east trade winds, while nights are a cool 21ºC (69ºF). The islands have two distinct seasons: dry, from January to May, and wet, from June to December. There is a short dry period around mid-September called Petit Carême. Trinidad and Tobago are just outside the usual path of hurricanes and other tropical storms but Tobago can experience inclement weather as a result of such weather systems.

GOVERNMENT Trinidad and Tobago’s government is a parliamentary democracy. The head of state Tobago is the President, who is elected by an Electoral Tobago lies 34 km (21 miles) north-east of Trinidad. College of members of the Senate and House of Of volcanic origin, the island is a single mountain Representatives for a five-year term. Executive mass, although the southwest is flat or undulating power, however, is vested in the Prime Minister and Location:

182

Dry Jan-May Wet June-Dec

Latitude 10.5° N Longitude 61.5° W

Leader of the Tobago House of Assembly: Chief Secretary Orville London http://www.ttconnect.gov.tt/gortt/portal/ ttconnect http://www.thepresidency.tt/ http://www.opm.gov.tt/ http://www.tha.gov.tt/ ECONOMIC DATA In the fourth quarter of 2013, Trinidad and Tobago’s economy expanded by 2.1 per cent. T & T’s energy sector remained an important contributor, accounting for around 42.9 per cent of the country’s GDP in 2013 and 80 per cent of export receipts. The services sector, however, with the government’s impetus to diversification, has been playing an increasingly important role, generating over 80 per cent of employment for citizens in 2013, and contributing approximately 50 per cent to GDP.

GOVERNMENT

AIRPORTS

People’s Partnership. General elections take place every five years Parliament: Westminster system Tobago: Tobago House of Assembly Local Government Body Head of State: Non-executive President

Trinidad: Piarco International Airport, 17 mile (27 km) from Port of Spain (code “POS”),

CURRENCY AND TAXES Currency:

Trinidad & Tobago Dollar (TT$)

Exchange Rate:

US$1: TT$6.39 (2012 estimate) (approx selling rate)

Tobago:

Major Airlines: American Airlines British Airways Caribbean Airlines United Airlines LIAT Copa Airlines

Value Added 15% on some Tax: goods and services Hotel Tax:

A.N.R. Robinson International Airport, 7 miles (10 km) from Scarborough (code “TAB”)

10% Service Charge, 10% Hotel Room Tax

(868) 821-6000 (800) 247-9297 (868) 625-7200 (868) 624‑2764 (868) 627-6274 (800) 271-2672

FAST FACTS OF TRINIDAD AND TOBAGO

MAIN SEAPORTS Port of Port of Spain Port Point Lisas Scarborough Deep Water Harbour

MEETING PLACES AND CONFERENCE CENTRES Trinidad and Tobago is one of the top five Caribbean meeting and conference destinations. Many hotels have facilities for conferences, including international brands such as the Hyatt Regency Trinidad and the Hilton Trinidad and Conference Centre. In addition to the state-ofExchange Rate: 6.32 (buying) the-art National Academy for the Performing GDP: US$24.64 billion Arts, award-winning spots like Coco Reef Resort GDP Per Capita: US$19,207 (2013 estimate) in Tobago and the Magdalena Grand Beach Resort are ideal for corporate meetings and team-building Labour Force: 635, 100 retreats. T&T is host to over 84,000 business Unemployment Rate: 3.7% (2013) travellers annually. The Tourism Development Inflation Rate: 3.48% (June 2014) Company Limited comprises a Convention Bureau Major Exports: natural gas and oil, ammonia, department within its organisational structure. alcohols, fertilizers, iron and steel http://www.tdc.co.tt/ Major Trading Partners: US, CARICOM, Spain, Mexico, France, UK, China, Venezuela, Japan, Nigeria BUSINESS HOURS Source: Summary Economic Indicators, Central Offices: Bank of Trinidad and Tobago March 2014; Monday to Friday - 8 am to 4:30 pm www.tradingeconomics.com Government agencies have been created with the specific mandate to attract foreign investment, export and enhance commercial innovation. Areas targeted for development include financial services, maritime, ICT, tourism, e-business and education services.

BANKING The financial system consists of commercial banks, Trust and Mortgage Finance Companies, Finance Houses and Merchant Banks Number of Commercial Banks: 8 Number of Branches: 134 Number of Automatic Banking Machines: 430 Bank Hours of Operation City Centres—Monday to Thursday, 8 a.m. to 2 p.m.; Friday – 8 a.m. to noon & 3 p.m. to 5 p.m. Shopping Centres – 10 a.m. or 11 a.m. to 5 p.m. or 6 p.m.

Banks (City Centres): Monday to Thursday - 8 am to 2 pm Friday - 8 am to noon & 3 pm to 5 pm Banks (Shopping Centres): 10 am or 11 am to 5 pm or 6 pm Government Offices: Monday to Friday - 8 am to 4 pm Retail (City Centres): Monday to Friday - 8 am to 4:30 pm Saturday - 8 am to 1 pm Retail (Shopping Centres): Monday to Saturday - 10 am to 7 pm

LEGAL SYSTEM The legal system is based on common law and statutes. The judicial system comprises magistrates’ courts and the Supreme Court, which is made up of the High Court and the Court of Appeal. There is a separate Industrial Court that deals with most labour matters. The Judicial and Legal Service Commission appoints judges of the Supreme Court. The Attorney General is responsible for the administration of the legal and judicial system. Final appeal from Trinidad and Tobago courts is to the Privy Council in England but consideration is being given to replacing the Privy Council with the Caribbean Court of Justice, which was inaugurated in April 2005, with its headquarters located in Port of Spain. In May 2010 the Ministry of Justice was established to reform the criminal justice system. http://www.ag.gov.tt/ http://www.legalaffairs.gov.tt/ http://www.moj.gov.tt/ PEOPLE AND SOCIETY Population: 1.337 million (2013) Ethnic Groups: East Indian 34.4 per cent Africans 34.2 per cent Mixed 22.8 per cent Douglas (mixed African and Indian) 7.7 per cent Mixed (not Indian/African mix) 15.1 per cent Other ethnic groups 1.4 per cent Average Life Expectancy: 72.29 Median Age: 33.9 (male 33.4. female 34.4) Population Growth Rate: -0.09 per cent Birth Rate: 13.8/1,000 population (2014 estimate)

183

FAST FACTS OF TRINIDAD AND TOBAGO REAL GDP GROWTH, 2008-2012 8.0

LABOUR FORCE & UNEMPLOYMENT, 2009-MAR. 2012 6.5

6.0

Energy

Non-Energy

Provisional

2.0 0.0 -2.0 -4.0

Thousand persons

Per cent

6.0

630

4.0

-6.0

650

610

5.5

590 5.0

570 550

4.5

530 510

4.0

470 450

2008

2009

2010

2011

2012

2008

Labour Force (left axis)

2009

2010

Employment (left axis)

2011

EDUCATION The educational system is based on the British system and produces one of the highest standards of education in the Caribbean. Primary and secondary level education at most institutions is free but private school options are available for a fee. Post-secondary and tertiary education providers include the University of the West Indies (UWI), the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT), distance learning tertiary-level institutions, vocational/technical training schools and colleges, and the technology-based University of Trinidad and Tobago (UTT), into which COSTAATT and the National Institute of Higher Education, Research, Science and Technology (NIHERST) have been integrated. The estimated literacy rate is over 98%. HEALTH Trinidad and Tobago’s health system consists of government-funded and private hospitals, well-qualified specialists, private medical practitioners and clinics scattered throughout the islands. Specialists trained in gynaecology, paediatrics, radiology, physiotherapy, cardiology, gastrology, urology and orthopaedics work both in private practice and healthcare facilities. Medical services are free at the governmentfunded institutions and clinics, but a fee is charged at all others. Twenty‑four‑hour emergency services are available at several government and private medical facilities. There is also a 24-hour Emergency Air Ambulance Service. The new Scarborough hospital was opened in Tobago in 2012.

Mar-12

3.5

Unemployment Rate (right axis)

Central Bank Annual Report 2012

184

Per cent

Total

Central Bank Annual Report 2012

supply voltage is 110/220 volts, 60 cycles. The Trinidad and Tobago Electricity Commission (T&TEC) is the agency responsible for T&T’s electrical supply. http://www.ttec.co.tt/

POST/COURIER SERVICES Regular mail, express mail and courier delivery are reliable and available from local provider TTPost at excellent rates. International courier services are efficient and readily available.

Water The Water and Sewerage Authority (WASA), a state enterprise, is the sole provider of water and wastewater services in Trinidad and Tobago. http://www.wasa.gov.tt/

http://www.ttpost.net/

TELECOMMUNICATIONS Trinidad and Tobago’s telecommunications sector has shown growth over the last years. In 2013, the telecommunications and broadcasting sector earned TT$5.5 billion in revenue, a 4.0 per cent increase from last year. TSTT has for many years been the provider of both landline and mobile telephone services. Digicel, a rapidly growing telecommunications operator in the Caribbean offers mobile phone services to both islands and has also introduced fixed line and domestic wireless services. Several smaller companies are establishing a presence in the fixed line telecommunications markets. Flow offers cable television, internet and landline telephone services. International direct dialling is available nationwide and on public payphones. International phone cards are sold in many local shops, pharmacies and at TSTT offices. With broad coverage throughout the islands, mobile phones are an easy and available option. Wireless internet services are readily available at hotels and cybercafés.

Bi-weekly Newspapers: TNT Mirror.

International Access Code: 1 Country Code: 868

http://www.health.gov.tt/

Fixed Internet Subscriptions: 231, 700

PUBLIC UTILITIES Electricity Trinidad and Tobago has a reliable supply of electricity with rates still among the lowest in the Caribbean. The domestic and commercial

Mobile Internet Subscriptions: 450,600 Fixed Voice Subscriptions: 291,000 (2013) Mobile Voice Subscriptions: 1.9 million http://tatt.org.tt/

MEDIA Daily Newspapers: Trinidad Express, Trinidad Guardian and Newsday Weekly Newspapers: Tobago News, Catholic News, Bomb, ShowTime, Punch Television stations: CNC (channel 3), CCN TV6 (channels 6 and 18), Gayelle Television (channel 7), IBN (Channel 8), CNMG (channel 9), NCC (channel 4). IETV (channel 16), Parliament (channel 11) AM Radio Stations: 530 AM, 730 AM FM Radio Stations: TBC Network (95.1, Vibe CT 105, 106), the CL Network (90.5, 104, 97.1), Heartbeat 103.5, Caribbean New Media Group (Talk 91.1, Next 99.1, Sweet 100.1), Power 102, Boom Champions 94.1, Isaac 98.1 (Inspirational), 96.1 WEFM, Citadel (I95.5, Red 96.7), Radio Tambrin 92.7 (Tobago), Radio Trinbago 94.7, Shakti 97.5, WMJX 100.5 and Heritage 101.7. ROADS Trinidad and Tobago has an extensive transportation network of paved roads. Highways link the north and south of the island (Uriah Butler Highway, Solomon Hochoy Highway), and the east and west (Churchill-Roosevelt Highway). Traffic is extremely heavy at peak hours when a high number of vehicles head into the capital city and environs. Driving is on the left-hand side. http://www.mowt.gov.tt/ http://www.ptsc.co.tt/

HOTEL OCCUPANCY, 2008-2012 Caribbean

Trinidad

VISITOR ARRIVALS FOR THE PERIOD, 2006-2012

Tobago

Number of Visitors

Per cent

50 40 30 20 10 0

44,000

2008

2009

2010

2011

2012

42,000 40,000 38,000 36,000 34,000 32,000

2006

Data Source: Caribbean and Trinidad – SRT Global (via THRTA). Tobago – Research Unit, Division of Tourism & Transportation

IMMIGRATION, WORK PERMITS & VISAS Visitors to Trinidad and Tobago must possess valid passports and return or ongoing tickets for successful entry. Most Commonwealth countries do not require visas for entry, except Australia, New Zealand, India, Nigeria, Papua New Guinea, Sri Lanka, Tanzania, Cameroon, Fiji Islands, Mozambique, Uganda and South Africa. Visitors from several other countries are allowed to enter Trinidad and Tobago for periods of up to three months without a visa. Holders of CARICOM passports with the exception of Haiti do not require visa.

MAJOR AIRLINES American Airlines.......................(868) 627-7013 British Airways.............................(868) 669-6556 Caribbean Airlines......................(868) 625-7200 Copa Airlines................................(868) 669-5949 Conviasa Airlines.........................(868) 627-8172 Liat...................................................(868) 669-2982 Surinam Airways.........................(868) 627-0102 United Airways............................(868) 669-8782 West Jet Airlines.........................1-(403)444-2586 Condor................(868) 639-0484 (Tobago only) Monarch.............(868)639-0484 (Tobago only)

http://www.immigration.gov.tt/

Seaports The main seaports are located in Port of Spain and Point Lisas. The Port of Port of Spain handles dry and general cargo, break bulk, containers and passenger traffic. The Point Lisas Industrial Port Development Corporation Ltd (PLIPDECO), mainly a bulk port for industrial commerce, also handles container and general cargo traffic. There are two fast ferries (T&T Express and T&T Spirit) and one conventional ferry (Warrior Spirit) travelling the inter-island route daily. The CARICOM Jetty, which is located at the Port of Port of Spain and operates the Passenger Inter-Island Ferry, receives, stores and delivers CARICOM cargo and multi-purpose containers for trade within the Caribbean region. Log on to: http://www.patnt.com or call (868) 623-2901 (PBX) or Port of Spain Ferry servoce (868) 625-4906/3055 or Tobago (868) 639-2417/4906. A water taxi ferry connects Port of Spain and San Fernando. Scheduled sailing times are Monday to Friday. Tickets cost TT$15 one way and can be purchased at the Water Taxi Terminal located at Flat Rock, Lady Hailes Avenue, San Fernando or the Cruise Ship Complex, Port of Spain. Free parking is available at both ports. There is a PTSC shuttle service which cost TT$3 through the city of Port of Spain.

Work permits are required for business stays beyond 30 days. Visa extensions can be obtained from the Immigration Office at 67 Frederick Street, Port of Spain while work permits can be obtained from the Ministry of National Security, Temple Court II, 52-60 Abercromby Street, Port of Spain. www.nationalsecurity.gov.tt, www.ttbizlink.gov.tt www.investt.org TRANSPORTATION Airports Piarco International Airport located about 45 minutes from the capital city, Port of Spain. It plays an important role as a vital hub for international air traffic in the Caribbean. There are nonstop daily scheduled flights to and from major international cities. Trinidad and Tobago’s national airline, Caribbean Airlines, serves Toronto, New York, Miami, Jamaica, Saint Maarten, Antigua, Barbados, Trinidad and Tobago, Guyana, Suriname and London Gatwick. International and regional airlines that fly to Trinidad and Tobago include American Airlines, British Airways, Caribbean Airlines, United Airlines, LIAT and several charter flight companies. International flights are also available direct from Tobago’s ANR Robinson International Airport. http://www.tntairports.com/

For further information visit: www.nidco. co.tt or call 624-5137 (POS) 652-9980 or 800-4WTS (San Fernando)

2007

2008

2009

2010

2011

2012

FAST FACTS OF TRINIDAD AND TOBAGO

Central Statistical Office of Trinidad and Tobago

CULTURE The festivals, music, customs, cuisine, religions and races of Trinidad and Tobago reflect a rich and unique cultural diversity. The nation has a passionate and colourful history spanning five centuries. Festivals and religious and cultural observances include Divali (the Hindu Celebration of Light), Eid (Muslim religious day and public holiday), Emancipation Day, Indian Arrival Day and Corpus Christi (Catholic). Trinidad and Tobago Carnival is a world famous event that brings together artists, musicians, masqueraders and revelers for a month-long celebration that culminates in a two-day parade. http://www.culture.gov.tt/#home ECO-TOURISM Trinidad and Tobago, although relatively distinct ecologically, are both blessed with rich natural environments well suited for eco-tourism. Once part of the South American mainland, Trinidad’s flora and fauna have commingled with island types, leading to a great density of plant and animal types in a relatively small location. Trinidad has over 97 native mammals, 400 birds, 55 reptiles, 25 amphibians, 617 butterflies and 2,200 species of flowering plants. The island’s nature preserves attract major international traffic from naturalists and nature watchers. The terrain is just as diverse, with tropical rainforests, mangroves, inland swamps, mountainous terrain and savannahs. Bird watching is a major attraction in Tobago as well, with Little Tobago Island recognised as one of the Caribbean’s top seabird sanctuaries. Tobago is also a hub of aquatic tourism. The waters off the island are a haven for wildlife, an attraction for both divers and boat tourists. Buccoo Reef (a large coral reef and protected marine park) is a popular destination. http://www.tdc.co.tt/ http://www.gotrinidadandtobago.com/ http://www.tourism.gov.tt/

185

INDEX BY SURNAME A

Abass-Lalla, Renee................................................96 Abdulla Ali Taib, Alya......................................... 117 Ablack, Krish......................................................... 128 Abraham, Kurt.........................................................21 Abraham, Nigel...................................................... 73 Abraham, Wendy.........................................162,163 Adams, Eric A........................................................ 40 Adams, Godwin................................................... 139 Aguiton, William................................................... 52 Alcazar, Alan......................................................... 116 Alexander, Lisa-Maria.......................................... 37 Alexis-Matthew, June..........................................56 Alfonso, Mark.........................................................67 Ali Bocas, Annessa.............................................106 Ali Shah, Liaquat.....................................................91 Ali, Ansleem...........................................................58 Ali, Azim..................................................................54 Ali, Fazal...................................................................61 Ali, Franklin...........................................................144 Ali, Liaquat...............................................................13 Ali, Sayyed...............................................................78 Ali, Shaffiat.............................................................. 73 Ali, Suzetta............................................................ 149 Alladin, Abigail..................................................... 147 Alleyne, Ruby...........................................................61 Alonzo, Carla..........................................................56 Alonzo, Michelle.................................................. 122 Alves, Rosemary....................................................26 Amar, Rodney.........................................................54 Anatol, Marc........................................................... 32 Angeron, Ian......................................................... 168 Antar, Farid.......................................................30, 31 Anthony, Gloria................................................30, 31 Archie, William....................................................106 Arman, Steven........................................................58 Armstrong, Cynthia............................................ 162 Awai, Gary............................................................... 37

186

Baboolal, Sarah.................................................... 120 Babwah, Roshan.....................................................61 Bachan, Allan..........................................................92 Bachan, Mado........................................................78 Bachoo, Donna....................................................... 57 Badal, Taramatee.................................................. 57 Badaloo, Krishanna.............................................106 Badrie-Maharaj, Veena........................................54 Badri-Maharaj, Gayatri........................................92 Baisden, Charles....................................................78 Baksh, Bhagmania V.............................................94 Balbirsingh, Valmiki............................................ 132 Baldwin, Paula.........................................................41 Balkissoon, Roger................................................. 119 Ballah-Lashley, Lennon........................................54 Ballah-Tull, Lindi....................................................26 Baptiste, Nigel M.............................................30, 31 Baptiste, Sheldon................................................. 146 Barrett, Vaughn.....................................................141 Basanta, Joel......................................................... 150 Bason, Heidi............................................................ 32 Beauburn, Alana.................................................. 126 Beckles, Clifford....................................................153 Beckles, Handel.................................................... 139 Beeput, Chester.....................................................66 Belgrave, David..................................................... 112

Bernard, Frederick....................................................5 Bernard, Wanda.................................................... 118 Bharath, Adrian.................................................... 120 Bharath, Vasant......................................................10 Bhattacharya, Abhijit.............................................61 Bhola, Dinesh........................................................ 156 Bissessar, Brian......................................................58 Bito, Benedict..........................................................28 Blackette, Nigel...................................................... 22 Blackman, Tamara.............................................. 149 Blair, Paul..................................................................61 Boiselle, John........................................................ 120 Bonterre, Bradley................................................. 128 Boodan, Lakshmi...................................................62 Boodhai, Navneet...................................................61 Boodhu, Kenneth....................................................13 Boodoosingh, Jo-Anne......................................... 55 Bradshaw, Michael................................................54 Brijbassie, Arvind...................................................36 Broadbridge, Stephen......................................... 174 Browne, Bernard.................................................... 57 Browne, Terrance..................................................66 Brunton, Ronald.....................................................54 Budd, Nicole........................................................... 40 Bujun, Neil.........................................................66,78 Burnett, Clarence...................................................90 Butcher, Patricia.............................................52, 132

Cadette, Huey...................................................... 139 Callender, Giselle................................................ 167 Camacho, Douglas................................................28 Camacho, James.................................................. 122 Camacho-Mohammed, Gretchen.....................38 Cardinez, Joy.......................................................... 35 Carrillo, Prof. Miguel............................................. 55 Carrington, Colville................................................18 Carrington, Lennox G...........................................94 Carrington, Pete.....................................................94 Carrington, Roslyn...............................................101 Carter, Tricia............................................................21 Carvalho, Charles................................................ 174 Cassim, Denny...................................................... 119 Castellano-Jones, Adanna...................................21 Castro, Felipe.......................................................... 23 Celestine, Gerard................................................. 128 Chan Chow, Ann................................................. 120 Chandradathsingh, Shyamal............................ 145 Chong Ton, Maria....................................................5 Chang, Brian.......................................................... 113 Chang, Robert...................................................... 128 Chapman, Damien................................................62 Chapman, Sandra................................................ 150 Charles, Anthony.................................................. 116 Charles, Edson.......................................................141 Charles, Jason........................................................94 Charles, Kelvin..................................................... 139 Charles, Renee....................................................... 57 Charran, Vishnu......................................................13 Chauhan, Hemant.................................................34 Cheng Wing, Marc...................................................5 Cheng, Eva.............................................................. 117 Chin Yuen Kee, John........................................... 122 Chin Yuen Kee, Sandra...................................... 122 Chinapoo, Ian.........................................................39 Chinpire Oâ&#x20AC;&#x2122;Reilly, Denise.................................... 151

Christopher, Sharon.............................................. 23 Clarke, Aldwyn.......................................................99 Clarke, Kevin...........................................................99 Clarke, Peter.......................................................... 116 Clarke-De Freitas, Tricia......................................99 Codallo, Ronald.................................................... 163 Contant, Kimberly................................................ 118 Corrie, Diane........................................................... 22 Crichton, Raymond............................................... 23 Cruickshank, Gerald..............................................41 Cuffie, Gladston..................................................... 35 Cuffie, Huey............................................................62 Cummings, Learie..................................................21 Cunningham, Sheldon........................................ 139 Cupid, Carl D..........................................................56

Da Costa-Vieira, Agna.........................................93 Daniell, K. Michael............................................... 40 Daniel-Worrell, Gayle..........................................39 Darwent, Nigel.......................................................67 Dasent, Marc..........................................................20 Dass, Curtis..............................................................41 Dass, Kern...............................................................62 Dass, Wayne......................................................... 40 Davidson-Celestine, Tracy............................... 139 De Bique-Meade, Ermine.................................. 120 De Gannes, David..................................................20 De La Rosa, Brenda............................................. 126 de Montbrun, Karen........................................... 123 De Silva, Mitchell................................................... 32 De Souza, Adrian................................................. 162 Dennis, Ancil........................................................ 139 Dhoray, Sasha........................................................ 55 Diaz, Richardson.................................................... 57 Dick, Richard.........................................................148 Dilollo, Michael.......................................................18 Dinnoo-Benjamin, Deborah................................66 Dookeran, Marsha................................................ 55 Dookie, Alvin..........................................................79 Dookie, Jean Paul.................................................. 111 Douglas, Cheryl................................................... 149 Dowlath, Michael..................................................54 Doyle, Jennifer.......................................................54 Driver, Thackwray.................................................82 Dulal-Whiteway, David.................................30, 31 Durbrisingh, Ronald...............................................91 Dwarika, Anjenney................................................56

Eastman, Gloria.................................................... 149 Eastman, Paul....................................................... 149 Eastman, Perry..................................................... 149 Edghill, Mark......................................................... 162 Edwards, Alicia.......................................................61 Edwards, Avril........................................................26 Edwards, David.......................................................13 Edwards, Nigel.......................................................39 Edwards, Simone...................................................38 Edwards-Alleyne, E. Joanne.............................. 168 Espinet, Richard.....................................................28 Extavour, Mervyn..................................................54 Eyre, Mervyn.......................................................... 111

Farah, Anthony D................................................ 122 Ferraz, Donna....................................................... 150

INDEX BY SURNAME Floyd, Curtis............................................................54 Ford, Brent...............................................................28 Fox, Anthony........................................................ 167 Fox, Jenson............................................................ 167 Frankland, Steven..................................................95 Frederick, Joseph................................................... 57 Frederick, Neshon................................................. 57 Furlonge, Colin.......................................................56

Gangapersad, Vijay............................................. 120 Ganpat, Sunita........................................................58 Garcia, Christopher............................................. 158 Garcia, Vanessa...................................................144 Garcia-Brooks, Anna Maria..........................30, 31 Gardner, Hatim......................................................54 Gaudet, Marcia...................................................... 32 Georges, Jenifer......................................................81 Gill, Italia..................................................................98 Gillette, Lindsay.....................................................78 Glashier, Dawn..................................................... 162 Goindoo, Andre.................................................... 118 Golding, Stacy-Ann.............................................. 151 Golikeri, Vashti......................................................38 Gomes, Joann.........................................................38 Gomes, Priya..........................................................95 Gonsalves, Lindsay.............................................. 121 Gonzales, Alexander............................................56 Goopeesingh, Anyl................................................95 Gopaul, Karen....................................................... 120 Gormandy, John.....................................................66 Gosein, Meghnath..................................................91 Gosine, Darren........................................................21 Gosine, Neil.............................................................67 Graham, Peter........................................................ 75 Grainger, Susan.................................................... 163 Gransaull, John........................................................81 Gray, Brendon........................................................67 Grey-Smith, Carol................................................141 Griffith, Adlyne...................................................... 121 Groome-Duke, Claudia...................................... 139 Grosberg, Alison.................................................. 158 Gurley-Mouttet, Aileeen................................... 132 Guy, Hyacinth..........................................................18

Hadad, Diane.................................................. 12, 157 Hadeed, Dominic....................................................13 Harford, Anthony................................................. 113 Hamilton, Wade.................................................... 77 Harford, Ronald F deC....................................30, 31 Hargreaves, Joycelin............................................173 Harris, Astor...........................................................79 Harris, Stephen......................................................79 Harrison, Glyne......................................................26 Harrison, Patricia...................................................60 Harrylal, Nirmala................................................... 55 Harrylal, Ramesh...................................................79 Hart, Hayden.........................................................153 Hassanali, Karlene............................................... 147 Hassanali, Khalid...................................................78 Hector, Carl.............................................................78 Heeralal, Harjoon..................................................26 Hemans, Evan......................................................... 111 Henderson, Anna................................................. 113 Henderson, Douglas........................................... 126 Henderson, Ian...................................................... 112

Henriques, Christopher...................................... 119 Hepburn, Karrian................................................... 32 Herai, Lela Lilly........................................................13 Herbert, Deborah................................................ 163 Hilaire, Shelia J.......................................................95 Hilaire-Bartlett, Marina........................................98 Hilton-Clarke, Walton........................................ 120 Hines, Gregory....................................................... 32 Hinkson, Duane.....................................................36 Hoford, Tracey........................................................13 Hosein, Aleem........................................................78 Hosein, Azam....................................................... 128 Hosein, Imtiaz........................................................94 Hosein, Kazim...................................................... 128 Hosein, Leary A...................................................... 73 Hosein, Nazim........................................................ 57 Hosein, Sahid...........................................................13 Howard, Hugh................................................. 11, 155 Howe-Dopwell, Jennilynn................................. 120 Howell, Derwin M...........................................30, 31 Hudlin, Elizabeth.................................................... 52 Hutcheon, Roger.................................................... 35 Hutchinson, Courtenay........................................96

Iloo, Angela.............................................................58 Irish, Nigel............................................................... 75 Isaac, Deon........................................................... 139 Iton, Marie...............................................................26

Jacelon, Natasha...................................................141 Jack, Clarinda.........................................................56 Jack, Joel............................................................ 11,139 Jagessar-Lutchman, Tracey.............................. 127 Jaggarnath, Sharlene............................................56 Jaggernauth, Rabindra.......................................144 James, Brian............................................................ 57 James, Christopher............................................. 174 James, Donovan.................................................. 167 James, Jessica........................................................66 Jardine, Mary........................................................ 162 Jardine, Rosemary....................................................5 Jodhan, Genevieve.............................................. 126 Jogie, Andy..............................................................38 John, Francola........................................................ 57 John, Reynold......................................................... 57 Jones-Douglas, Kathryn.....................................148 Joseph, Andre........................................................ 40 Jospeh, Anil............................................................ 117 Joseph, Betty.......................................................... 57 Joseph, Jennifer.....................................................60 Joseph, Joseann.................................................... 151 Joseph, Lisa-Ann................................................. 132 Joseph, Marcelle.................................................... 22 Joseph, Nicole....................................................... 151 Joseph, Ricardo.......................................................13 Joseph-Mitchell, Joe-Ella.................................. 167 Julien, Jason............................................................26

Kanhai, Derek........................................................ 121 Kanhai, Peter...........................................................13 Karim, Feyaz...........................................................20 Kenny, Ysaely....................................................... 162 Kerr, Janella............................................................36 Khan, Feeroz...........................................................62

Khan, Feyaad........................................................ 120 Khan, Jamaludin....................................................78 Khan, Rehana.......................................................... 35 Khan, Reshard........................................................78 Khan, Shabir........................................................... 116 Khan, Tariq.............................................................. 57 Khan-Ali, Allison....................................................66 Khodai, Keshwar.................................................... 23 King, Ernest............................................................153 King-Newton, Patrice...........................................56 Kipps, Eric................................................................97 Knights,Vonrick.....................................................54 Knox, Brienne.........................................................36 Kondlah, Rasheed..................................................58 Koon Koon, Vishneu...........................................106 Kowlessar, Suresh.................................................58 Koylass, Naseem...................................................56 Kumar, Catherine................................................ 157 Kumar, Jagjeet........................................................34

La Fleur, Darron..................................................... 57 Lackhan, Rabindranath........................................67 Lackhan, Ramesh....................................................21 Laing, Damian......................................................... 72 Laing, George......................................................... 72 Laing, Lee................................................................. 72 Laing-Kublalsingh, Natalie.................................. 72 Lalchan, Moonilal........................................... 11, 157 Lall, Jennifer.......................................................... 155 Lalla, Nalini...............................................................18 Landreth-Smith, David.........................................79 Laquis II, George A...............................................141 Laquis, George A..................................................141 Laquis, John...........................................................141 Laquis, Rachel......................................................... 32 Latchman, Herman............................................... 57 Lazzari, Robert...................................................... 116 Le Blanc, Ashton.................................................. 168 Le Blanc, Judy....................................................... 168 Le Gendre, Esther................................................. 151 Le Hunte, Robert..............................................30, 31 Le Saldo, Michele................................................ 163 Lee Loy, Angela.........................................................5 Lee Loy, Angela.............................................. 12, 157 Lee Ying, Saadia.................................................... 151 Lee, David A............................................................ 57 Legge, Gary........................................................... 132 Leong Poi, Hugh..................................................... 73 Lewis, David.......................................................... 132 Lewis, Denise..........................................................54 Lewis, Geoffrey....................................................144 Lewis, Joey............................................................ 162 Lewis, Karlene........................................................96 Lewis, Keith........................................................... 123 Lewis, Mark........................................................... 132 Lewis, Richard..................................................8, 132 Lewis, Robin............................................................26 Lewis, Ryan........................................................... 132 Lewis, Shane......................................................... 132 Lewis-Eversley, Barbara....................................... 57 Lezama, Garvin.......................................................13 Lezama, Renato.................................................... 121 Linsday, Moira........................................................98 Liverpool, Hollis......................................................61 Lodge Jr., Dunstan................................................ 121

187

INDEX BY SURNAME CONTINUED Lok Jack, Arthur.....................................................28 Lok Jack, Nicholas..................................................13 London, Orville..................................................... 139 Lopez, Lyn.............................................................. 126 Lopez-Collymore, Fe.............................................28 Loquan, Patricia................................................... 150 Lubeth, Sylvia....................................................... 163 Lynch, Peggy E.......................................................56

188

Machikan, Peter..................................................... 73 Mackenzie, Bruce...................................................81 Mahabir, Joshey.....................................................20 Mahabir, Kevin.......................................................58 Mahabir-Singh, Mohan....................................... 151 Mahabir-Wyatt, Diana........................................ 151 Maharaj, Amreeka................................................67 Maharaj, Deenish..................................................58 Maharaj, Gharish................................................. 132 Maharaj, Glenn.................................................... 149 Maharaj, Indar........................................................ 77 Maharaj, Kerri........................................................28 Maharaj, Namdeo...........................................61, 98 Maharaj, Rudranand............................................ 151 Maharaj, Rudranath..............................................78 Maharaj, Sharon....................................................38 Maharajh, Vishwanath..........................................61 Maharaj-Newling, Deborah................................59 Mahadeo, Rena......................................................56 Maikhoo, Rachel..................................................106 Maingot, Kristi.......................................................95 Majid, Waheed.................................................... 120 Mallian, Mukesh................................................... 118 Manchoon, Curtis R...............................................61 Manning, Georgette............................................. 22 Manohar-Maharaj, Dev........................................61 Manraj, Shiva..........................................................26 Mansoor, Natalie...................................................38 Mansoor, Richard.................................................141 Manzano, Dorwin...................................................61 Manzano, Jose..................................................... 127 Marcano, Sonia.................................................... 162 Marchan, Sydney...................................................96 Marcus, Kriss..........................................................36 Mark, Sekou............................................................39 Marquez, Natasha.................................................38 Martin, Kevin........................................................ 128 Martina, Steven.....................................................28 Martins, Terrence................................................ 132 Matthews, Aynsley............................................... 73 Maynard, Shivani...................................................95 Mc Clean, Kevin................................................... 147 Mc Pherson, Vanessa........................................... 32 McIntosh, Ian......................................................... 57 McLean, Carl..........................................................78 McSood Amjad, Imran........................................ 119 McSween, Ruben................................................. 120 Melville, Gary....................................................... 139 Melville, Sharon.................................................... 119 Millete, David....................................................... 120 Millette, Sherwyn..................................................56 Minors, Nigel.......................................................... 73 Mitchell, Selvonne.................................................90 Mitchell, Wendell..................................................28 Mohammed, Derek.............................................. 151 Mohammed, Gail...................................................79

Mohammed, Nadira.............................................96 Mohammed, Neil.................................................. 151 Mohammed, Shiraz.............................................106 Mohammed, Winston...........................................61 Monilal, Randy....................................................... 57 Montas, Adi Mabel............................................... 55 Montserin, Adam................................................. 118 Mooleedhar, Devati.............................................. 37 Morton, Gerard......................................................36 Moses, Paul........................................................... 158 Moses, Racquel.................................................... 145 Motilal, Kevin.........................................................66 Mottley, Wendell..................................................39 Mouttet, Charles A.........................................30, 31 Mouttet, Victor B................................................ 132 Mouttet-Joseph, Jo-Anne................................. 156 Mowser, Robert.................................................... 121 Mungal, Dr. Kamla................................................ 55 Mungal, Varune.....................................................56 Munro, Wayne.....................................................144 Murray, Jane...........................................................54 Murray, Khari.......................................................144 Murray-Solomon, Susan..................................... 116 Mustapha, Nasser..................................................61 Mutema, Kwasi.......................................................61

Nancoo, Keston......................................12, 28, 120 Nandial, Dale D......................................................56 Narayansingh, Keith.............................................67 Narinesingh, Dyer..................................................61 Narinesingh, Hansen.......................................... 150 Narinesingh, Jason................................................ 32 Narinesingh, Pria.................................................. 151 Narinesingh, Varun............................................... 57 Nath, Larry..............................................................26 Nathudkhan, Azra................................................. 57 Nelson, Brendon.................................................. 120 Nelson, Leslie........................................................ 151 Newling, Graham...................................................59 Nicholas, Fayola..................................................... 55 Nicholas-Kneyseh, Michael T............................90 Nicholas-Kneyseh, Sean......................................90 Nicholls, Matik.......................................................79 Nicol, Debbie........................................................ 163

Oliver, Susanna..................................................... 151 Olton, Larry.............................................................28 Oumade Singh, Roopnarine..........................30, 31

Packer, Roger......................................................11,82 Palmer-Keizer, Michelle................................30, 31 Paltoo, Vernon.......................................................78 Pantin, Gerard.......................................................101 Parks, Margaret..................................................... 73 Parks-Radix, Nicole...............................................96 Parris-Searles, Patrice..........................................58 Pascal, Anand.........................................................28 Pascal, Emily...........................................................54 Patel, Bharat............................................................34 Paterson, Michelle................................................96 Patrick, Dexter....................................................... 35 Patrick, Stuart....................................................... 147 Patrovani Sylvester, Cassandra......................... 77 Paul, Gillian.............................................................56

Paul, Nalini.............................................................. 52 Pazos, Gayle........................................................... 32 Pazos, Jesus............................................................38 Pereira, Michael....................................................153 Persad, Bryan...........................................................71 Persad, Chadee.......................................................61 Persad, Lennox A...................................................74 Persad, Prakash.......................................................61 Persad, Savon......................................................... 32 Persad, Victor.........................................................90 Persad, Vijay.........................................................106 Persad-Poliah, Niala............................................ 120 Persaud, Penelope............................................... 163 Peters, Winston G............................................... 150 Pettier, Natasha.................................................... 121 Phillip, Dawad....................................................... 150 Phillip,Paul............................................................... 73 Phillips, Andrew..................................................... 52 Phillips, Dixon.........................................................58 Phipps, Wanda..................................................... 128 Pierre, Anthony..................................................... 151 Pitt, Jomo............................................................... 139 Poon, Roseline...................................................... 168 Popplewell, Paul.....................................................38 Potter, Rachael..................................................... 162 Potts, Arthur C.......................................................56 Pouchet, Lorraine................................................ 174 Prime, Archibald.................................................... 57

Quamina, Jacqueline H.C..............................30, 31 Quashie, Theron....................................................38 Quentrall-Thomas, Lara.................................... 147

Ragbir, Anand......................................................... 77 Raghunanan, Allan.................................................61 Ragoonanan, Davis............................................... 57 Ragoonanan, Vijai...........................................30, 31 Ragoonath, Geeta..................................................66 Rajkumar, Ava........................................................ 73 Rajkumar, Gerard..................................................99 Rajkumar, Hollick................................................ 150 Rajkumar, Navin.................................................. 120 Rajnauth, Heidi..................................................... 163 Ram, Arnold............................................................78 Ramadoo, Richard.................................................56 Rambally, Rodney...................................................61 Rambhajan, Sieu....................................................74 Rambharat, Vallence............................................ 73 Ramdath, Ravi........................................................38 Ramdeen, Mahindra..................................... 57,129 Ramdhanie, Rebecca............................................ 77 Ramdin, Rosemarie............................................... 35 Ramgoolam, Aldrin.........................................30, 31 Ramirez, Sean........................................................ 151 Ramkalawan, Daryl.............................................106 Ramkissoon, Adrian.............................................. 35 Ramkissoon, Ferida............................................... 57 Ramlal, Bheshem...................................................54 Ramlal-Chirkoot, Lalita........................................56 Ramlochan, Rajkapoor.........................................66 Ramnarine, Anil..................................................... 57 Ramnarine, Jalim.................................................. 112 Ramnarine, Kevin C...............................................10 Ramnarine, Ranjit..................................................67

INDEX BY SURNAME CONTINUED Ramnath, Keith......................................................78 Ramnath, Rodney..................................................96 Ramnauth, Natasha............................................. 151 Ramoutar, Ian.........................................................66 Rampaul, Balchan...................................................61 Rampaul, Errol........................................................96 Rampersad, Dominic.....................................78, 79 Rampersad, Joycelyn............................................54 Rampersad, Kerry..................................................67 Rampersad, Ryan....................................................13 Rampersad, Surendra............................................61 Rampersad, Terrance...........................................66 Ramroop, Selvon..................................................106 Ramsanahie, Karen................................................61 Ramsingh, Yogendranath.................................. 122 Ramsoobhag, Avenash........................................58 Rao, K.N.B................................................................34 Raphael, Edison............................................. 116, 117 Rauch, Ulrich...........................................................61 Reddock, Rhoda.....................................................60 Reddock, Theodore...............................................96 Redman, Derrick....................................................39 Reid, Fenwick..................................................112, 113 Richards, Dawn.................................................... 156 Rivas, Allanna.........................................................62 Roberts, Kerryll.................................................... 146 Robinson, Arthur, Napoleon, Raymond........... 23 Robinson, Glenroy............................................... 127 Robinson, Joan M................................................ 127 Robinson, Keith...................................................... 52 Robinson, Phillip.....................................................61 Rodriguez, Debbie................................................ 113 Rodriguez, Marc.................................................. 150 Rodulfo, Tyrone................................................... 146 Romany-Fourniller, Paulesca............................. 117 Roopchandsingh, Tickaran.................................. 77 Roopnarineshingh, Ramlogan.......................... 158 Rudden, Kyle.......................................................... 151 Rudder, Shane...................................................... 167

Sabga, Gordon.......................................................141 Salandy, Danielle...................................................66 Salazar, Joanne......................................................79 Salickram, Parasram.......................................30, 31 Salvatori-Collier, Anna.........................................95 Samaroo, Jason.................................................... 129 Samaroo, Lloyd.................................................... 129 Samaroo, Paul...................................................... 129 Samaroo, Susan................................................... 129 Samlal, Kenneth.....................................................67 Samlal, Satnarine................................................... 57 Sammy, Junior E....................................................45 Sampson, Geneva..................................................56 Samuel, Camille.....................................................56 Samuel, Michael.....................................................61 Samuel, Nicole..................................................... 142 Sandy, Christopher...............................................26 Sankat, Clement....................................................60 Santos, Devin..........................................................95 Saunders, Richard........................................60, 162 Sawh, Vasudev Amrit Free.................................36 Schnoor, Anya M................................................... 32 Scipio, Carla............................................................67 Scott, Jevon............................................................ 113

Sealy, Lennox........................................................ 157 Sebarath, Mahadeo.............................................. 32 Seecharan, Cris....................................................109 Seecharan, Ramlakhan....................................... 120 Seepersad, Laurence............................................ 57 Seeraj, Anthony.....................................................36 Seetahal, Dana..................................................... 159 Sekou, Mark............................................................39 Serries, Maquada................................................148 Seudat, Carlene...................................................... 32 Sherpa, Lopsang....................................................34 Shim, Melissa....................................................... 147 Sinha, Sandip..........................................................34 Shurman, Pierre................................................... 142 Sieuraj, Sieunarine..................................................13 Siewrattan, Prabha................................................28 Singh, Ganga...........................................................92 Singh, Jagmohan.....................................................18 Singh, Khemraj....................................................... 73 Singh, Mark............................................................. 37 Singh, Morissa...................................................... 142 Singh, Roger............................................................58 Singh, Romesh...................................................... 126 Singh, Sally............................................................ 162 Singh, Sally K........................................................ 162 Singh, Stephen A.................................................. 40 Sirinath, Baajnath.................................................. 75 Slaytor, John........................................................... 111 Smith, Hugh............................................................ 111 Smith, Janice...........................................................97 Sobion, Judith.........................................................39 Solomon, Daniel....................................................173 Solomon, Patrick....................................................39 Solomon, Surendra................................................78 Solomon-Baksh, Michelle.................................. 150 Sookdar, Warren...................................................26 Sookhai, Richie........................................................13 Sooklal, Taran B................................................... 150 Sookoo, Olivia........................................................ 35 Sookram, Ron......................................................... 55 Sosa, Waltnel.........................................................26 Soverall, Robert.................................................... 132 Spencer, Hayden................................................. 139 Spiers, Stuart.................................................162,163 St. Clair, Kerin........................................................141 St. Hilaire, Roger..................................................148 St.Clair, Anthony...................................................26 Stephen, Karel........................................................54 Stephen-Henry, Greta........................................ 120 Stoute, Valerie.........................................................61 Subero, Anthony C..........................................30, 31 Suite, Winston.........................................................61 Sutherland, Kieran................................................ 116 Sylvester, Neil.........................................................56 Syms, Jacqueline.................................................106

Tang, Tyrone...........................................................18 Tarquini, Tracey................................................... 146 Taylor, Earnest Ashley......................................... 73 Taylor, Giselle.........................................................62 Teelucksingh, Indarjit........................................... 57 Telfer, Derek......................................................... 167 Telfer, Kyle............................................................ 167 Terry, Georgina.................................................... 155

Tewari, Ravi............................................................28 Tewarie, Nirad...................................................... 155 Texeira, Nellie...................................................... 149 Thomas, Neive..................................................... 146 Thompson, Ayana................................................. 73 Thompson, Dayne............................................... 132 Thompson, Kristine............................................ 145 Thompson, Robert................................................ 75 Thorne, Olave Maria............................................ 77 Tiah, Eugene...........................................................79 Ticklal, Dinesh....................................................... 113 Timothy, Victor...................................................... 57 Titus, Heather........................................................36 Traboulay, Paul......................................................28 Tsoiafatt-Angus, Denise................................... 139

Usrathe, Deepak....................................................34

Vallejos, Carlos.................................................... 167 Valley, Kurt.............................................................26 Van Lowe, Amoy...................................................39 Van Oord, Sander...................................................71 Vieira, H. Anthony.................................................93 Villafana-Sylvester, Elena.................................. 146 Vincent, Albert..................................................... 120 Vundi, Srinivasa Rao.............................................34

Waithe, Sheldon.................................................... 23 Waithe, Sheldon.................................................. 159 Walker, Audley L.T............................................. 178 Wan, David............................................................ 118 Watkins, L. Anthony........................................... 146 Watkins, Tonia..................................................... 146 Welch, Andrew.......................................................12 White, Darryl..........................................................38 Whiteman, Pauline...............................................58 Whitling, Frances................................................ 163 Wiggins, Roger....................................................... 73 Wilcox, Terry......................................................... 116 Williams, Dwight...................................................97 Williams, Letitia......................................................61 Williams, Pamela...................................................39 Williams, Paul J.................................................... 168 Williams, Paul Jay............................................... 178 Williams, Robert...................................................141 Williams, Steve......................................................96 Wilson, Joan......................................................... 178 Wilson, Kris............................................................36 Wilson, Selby........................................................109 Wolfs, Reiner........................................................ 167 Wong Won, Wendy................................................5 Wong, Anthony...............................................30, 31 Wong, Robert....................................................... 126 Woo, Brian..............................................................26 Woodhams, Christopher.................................... 121 Wooding, Camille................................................153 Wright, Carlos.........................................................61

Yip Chuck, Karen.............................................30, 31 Yorke-Westcott, Jacqueline............................. 155 Young, Mario..........................................................26 Young, Melanie..................................................... 113

189

INDEX BY COMPANY

190

1 on 1 Realty.........................................................................................162,163

DHL Express.............................................................................................. 167

Abeo Organixational Development Solutions...................................155

DHL Trinidad & Tobago Ltd.................................................................. 167

Acclaim Freight & Logistics Services Limited................................... 167

Digi-Data.....................................................................................................110

Ace Recycling Limited...............................................................................99

DRA Consulting ....................................................................................... 156

Advance Readymix Ltc.............................................................................48

DSB Financial Solutions Limited........................................................... 156

Agostini Insurance Brokers..................................................................... 116

Dynamic Real Estate Consultancy Ltd................................................ 163

Airport Authority of Trinidad and Tobago......................................16, 17

Eastman & Associates Ltd..................................................................... 149

Allied Security.............................................................................................90

ECS Real Estate Limited.......................................................................... 163

Almawi Limited, The Holistic Clinic......................................................98 American Chamber of Commerce of Trinidad and Tobago..........155

Employers’ Consultative Association of Trinidad and Tobago............................................................................... 149

Analytical Technologies Limited............................................................98

Engineering Associates Limited............................................................127

Angostura................................................................................................... 126

Eog Resources.............................................................................................69

Arthur Lok Jack Graduate School of Business.................................... 55

Export Centres Company Limited........................................................ 150

ASCO Trinidad Ltd......................................................................................81

ExporTT Trinidad and Tobago.............................................................. 143

Association of Real Estate Agents (AREA)....................................... 162

Farah Insurance Brokers Ltd.................................................................. 122

Association of Trinidad and Tobago Insurance Companies......... 122

Fine Soaps Limited................................................................................... 129

Bank of Baroda (Trinidad & Tobago) Limited.....................................34

Fircroft...........................................................................................................82

BDO Chartered Accountants................................................................140

First Citizens Bank............................................................................... 26, 27

BPD Associates Ltd...................................................................................155

Falck Safety Services.................................................................................70

Beacon.......................................................................................................... 121

Foxx Couriers Limited of Trinidad and Tobago................................ 167

Boss.............................................................................................................. 128

Fujitsu............................................................................................................ 111

bp Trinidad and Tobago (bpTT).............................................................68

Funds International Limited.................................................................... 40

British Airways............................................................................................ 22

Global Financial Brokers Ltd.................................................................. 122

Cardea Health Solutions Ltd.................................................................. 117

Golden Key Real Estate........................................................................... 162

Caribbean Airlines......................................................................................18

Guardian Group...................................................................................28, 29

Caribbean Discovery Tours Ltd............................................................ 174

Heller Security Services 1996 Limited..................................................97

Caribbean Industrial Research Institute (CARIRI).............................91

HHSL Safety Systems Limited................................................................ 93

Caribbean Information & Credit Rating Services Ltd, CariCRIS.... 40

HRC Associates Management Consultants...................................... 150

Caribbean Lifts............................................................................................44

Industrial Marine Services..................................................................... 168

Caribbean Tech Disposals.......................................................................99

Innovative Security Technologies Ltd...................................................94

Caribbean Tourism Publications Ltd....................................................173

Insa Shipping Services Limited............................................................. 168

Carillion (Caribbean) Limited.................................................................49

Institute of Banking and Finance of Trinidad and Tobago................41

Cevara Realty............................................................................................ 162

Institute of Chartered Accountants of Trinidad and Tobago........ 151

Chaguaramas Development Authority...............................................173

Instrumentation Services Limited..........................................................49

Chapmans Records Management Limited........................................ 148

InvesTT....................................................................................................... 145

CIBC First Caribbean International Bank............................................. 36

Island Finance Trinidad and Tobago Ltd.............................................. 35

Clean Image Carpet and Janitorial Services Limited........................155

Island Real Estate Ltd.............................................................................. 162

CNK Realtors............................................................................................. 162

J&G Supplies Just Clean Janitorial Services........................................86

College of Science, Technology & Applied Arts of Trinidad & Tobago.....................................................................................56

Jaric Environment, Safety and Health Services Ltd...........................97

Columbus Communication (Flow).............................................104, 105

Jo-Anne Mouttet & Associates............................................................ 156

Complete Storage Solutions................................................................... 141 Government, Human Resource Services Company Ltd.................144

Junior Sammy Contractors Limited, Jusamco Pavers, Sammy’s Multilift.......................................................45

Cuna Mutual Group.................................................................................. 118

Kenny Partnership.................................................................................... 162

DAMEN.........................................................................................................71

Kentz Caribbean LLC.................................................................................49

Debt Recovery and Administrative Services Limited (DR&ASL)................................................................................... 142

Kentz-OJ’s E &I Services JV.....................................................................49

Development Consulting Center Limited.......................................... 148

Label House Group Limited........................................................... 132, 133

JMMB Group............................................................................................... 37

Key West Real Estate.............................................................................. 162

INDEX BY COMPANY LAING............................................................................................................ 72

Stuart Spiers Real Estate Services........................................................ 163

Lake Asphalt of Trinidad & Tobago (1978) Limited.......................... 73

Sygma Environmental...............................................................................99

Lennox H Sealy & Associates Ltd.........................................................157

TC International General Contractors & Property Developers..... 141

Lennox Offshore Services Limited.........................................................74

Telecommunications Authority of Trinidad and Tobago.....108, 109

Luxury Finishes Design Centre.............................................................. 141

The Accreditation Council of Trinidad and Tobago..........................54

Massy Gas Products Trinidad................................................................. 75

The Energy Chamber of Trinidad and Tobago....................................82

Massy Motors, Leasing..............................................................................19

The Environmental Management Authority.......................................92

Massy Technologies Applied Imaging................................................. 113

The Happi Group of Companies........................................................... 128

Massy Technologies InfoCom............................................................... 112

The Management Resource Ltd........................................................... 156

Massy Wood Group..................................................................................46

The National Energy Skills Center.........................................................62

MIC Institute of Technology................................................................... 57

The National Insurance Board of Trinidad and Tobago................. 120

Nagico Insurances (Trinidad and Tobago) Limited......................... 119

The Paramount Transportation & Trading Company Limited........48

National Energy Corporation of Trinidad and Tobago.....................76

The Professional Institute of Marketing & Business Studies Ltd...59

National Gas Company of Trinidad and Tobago Limited................ 77

The University of the West Indies.........................................................60

National Helicopter Services Ltd............................................................20

The University of Trinidad and Tobago.................................................61

National Information and Communications Technology Company Limited (iGovTT)......................................................... 106, 107

The Vehicle Management Corporation of Trinidad and Tobago Limited...................................................................21

National Infrastructure Development Company (NIDCO).............47

Tobago Hotel and Tourism Association........................................... 174

National Training Agency........................................................................58

Tobago House of Assembly..........................................................138, 139

Niche Event Technology......................................................................... 154

Trinidad & Tobago National Petroleum Marketing Company Limited (NP)......................................................................66, 67

Odyssey Consultinc Limited.................................................................. 146 OJ’s Electrical and Instrumentation Services......................................49 Personnel Management Services Limited.......................................... 151

Trinidad and Tobago Association of Insurance and Financial Advisors.......................................................................................41

Petroleum Company of Trinidad and Tobago Limited.....................78

Trinidad and Tobago Bureau of Standards..........................................96

Phoenix Park Gas Processors Limited...................................................79

Trinidad and Tobago Chamber of Industry and Commerce..........157

Piranha International Ltd........................................................................100

Trinidad and Tobago Chamber of Industry and Commerce (Tobago Division).....................................................................................157

Population Services International (PSI)/Caribbean..........................98 Premier Quality Services Limited...........................................................62 RBC Royal Bank........................................................................................... 38 Recruitment Xperts Ltd.......................................................................... 152 Regency Recruitment & Resources..................................................... 147 Renew Star Serpentine Ltd......................................................................95

192 192

Trinidad and Tobago Coalition of Services Industries Limited (TTCSI).....................................................................157 Trinidad and Tobago Contractors Association................................ 158 Trinidad and Tobago Hospitality and Tourism Institute (TTHTI)................................................................ 52, 53

Repsol............................................................................................................80

Trinidad and Tobago Incoming Tour Operators Association (THITOA)........................................................................... 174

Republic Bank Limited.........................................................................30, 31

Trinidad and Tobago Institute of Architects (TTIA)...................... 158

Reputation Management Caribbean Ltd.............................................135

Trinidad and Tobago Manufacturers’ Association (TTMA)........ 129

Safe Tec........................................................................................................44

Trinidad and Tobago Sightseeing Tours............................................ 174

Sandra Welch-Farrell & Company....................................................... 152

Tourism Development Company Limited (TDC).............................172

Scotiabank of Trinidad and Tobago Ltd........................................ 32, 33

Trinidad Offshore Fabricators Unlimited..............................................81

Sea Jade...................................................................................................... 162

TSG Consulting .........................................................................................153

Servus Limited.............................................................................................86

TTPost......................................................................................................... 166

Shipping Association of Trinidad and Tobago.................................. 168

Ultimate Events Ltd................................................................................. 154

Shipping Solutions and Services Limited............................................ 168

Unit Trust Corporation............................................................................. 39

Shipping, Ports and Maritime Services...................................... 164, 165 SI Media...................................................................................................... 134

UWI School of Business and Applied Studies Limited (ROYTEC)..................................................................................... 63

S’real Estate Services.............................................................................. 162

Vagus ......................................................................................................... 134

Sterling Services......................................................................................... 22

Vega Minerals.............................................................................................48

Streamline Systems..................................................................................153

Xtreme Vision Limited.............................................................................135