Who's Who in Trinidad & Tobago 2019-2020 by Prestige Business Publications Ltd.

Whoâ&#x20AC;&#x2122;s Who in Trinidad & Tobago Business 2019-2020

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Whos Who 2019-FAW.pdf

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5/28/2019

3:29:55 PM

CONTENTS PRESTIGE BUSINESS PUBLICATIONS TEAM

AUTOMOTIVE AND AVIATION SERVICES

BANKING, INVESTMENT AND FINANCIAL SERVICES

CONSTRUCTION, ENGINEERING AND TRANSPORTATION

EDUCATION AND TRAINING

Richard Lewis Chairman Patricia Lewis Director Marie Gurley Director Soraya Gonsalves Operations Manager Patrice Letren Production Supervisor

Vanessa Ramtahal Administrative Assistant Produced and Created by Prestige Business Publications Ltd.

ENERGY AND ENERGY-RELATED INDUSTRIES

Sales Executives Patricia Lewis, Marie Gurley, Betti Gillezeau, Christine François, Kieran Andrew Khan, Katherine Mc Donald

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

Edited by Lonsdale Saatchi & Saatchi Advertising Limited Cheryl-Ann Phillips-Gonzales Layout Laird Raymond, Verónica Sierra, Patrice Letren

HUMAN RESOURCE AND MANAGEMENT CONSULTANCIES INFORMATION AND COMMUNICATIONS TECHNOLOGY

Writers Yolande Agard, Joel Henry, Kieran Andrew Khan, Keith Lewis, Bavina Sookdeo, Keith Spencer, Sheldon Waithe Caribbean Centre for Leadership Development Ram Ramesh First Citizens Investment Services Limited INFOCOMM Technologies Ltd. - Atiba Phillips Lonsdale Saatchi & Saatchi Advertising Limited Risk Management Services Ltd.

INSURANCE

102

Shipping Association of Trinidad and Tobago E. Joanne Edwards The Energy Chamber of Trinidad and Tobago Trinidad & Tobago Manufacturers’ Association (TTMA) - Christian George

MANUFACTURING AND RETAIL DISTRIBUTION

112

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

120

REAL ESTATE, PROPERTY DEVELOPMENT AND FACILITIES MANAGEMENT

132

TRAVEL, PORTS, SHIPPING AND COURIER SERVICES

140

Special Thanks Vandana Mangroo - Hello Green Allana Steuart and Logan Steuart Bertie’s Pepper Sauce Jody White - Slimdown 360

Ernst & Young Services Limited Printed by Scrip-J, Trinidad Annual Distribution 12,000 copies Copyright © 2019 Prestige Business Publications Ltd. All rights reserved. Prestige Business Publications Ltd. The Film Centre, 5 Humphrey Street St. James, Trinidad and Tobago Tel: (868) 622-0738/9 Fax: (868) 622-0426 Email: info@whoswhotnt.com www.whoswhotnt.com

Trinidad's latest

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essential services to a distinctive neighbourhood already on the rise. Attuned to the needs of retailers convenient, hassle-free and easily accessible to an ever-extending community - Brentwood Mall has a primary catchment area of about 25,000, with secondary and tertiary markets that number close to 270,000. All these potential customers will welcome an inviting, safe and family-friendly shopping experience. secure, Desirable, well-designed communities are really about people and we have the track record to prove it. In keeping with international trends, we are creating a progressive and integrated work/retail/leisure experience. To be part of the region's newest iconic mall, call our Marketing and Sales Department and create the future of your business, today.

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A project by:

R Caribbean Housing Ltd.

CONTENTS Trafalgar Motors - Range Rover Velar.............................................Inside Front Cover Citibank Trinidad and Tobago Limited............................................Inside Back Cover Johnnie Walker Black Label Scotch Whisky.............................................Back Cover The National Insurance Board of Trinidad and Tobago (NIBTT)...............................1 Caribbean Housing Limited (CHL).............................................................................3 Brentwood Mall............................................................................................................3 Publisher’s Note..........................................................................................................6 Prestige Business Publications Limited / Caribbean Tourism Publications Limited..................................................................................................99

Messages.....................................................................................................7 Senator the Honourable Paula Gopee-Scoon, Minister - The Ministry of Trade and Industry.............................................................7 The Honourable Kelvin Charles, Chief Secretary - The Tobago House of Assembly (THA) and Secretary of Education, Innovation and Energy.................8 Trinidad and Tobago Chamber of Industry and Commerce .....................................9 Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce.............................................................................................9 Trinidad and Tobago Manufacturers’ Association (TTMA)........................................9 The Energy Chamber of Trinidad and Tobago.........................................................10 American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T).........................................................................................................10 The Chaguanas Chamber of Industry and Commerce (CCIC)..............................10 Trinidad Hotels, Restaurants and Tourism Association (THRTA)............................11 Employers’ Consultative Association of Trinidad and Tobgao (ECA).....................11 Trinidad and Tobago Coalition of Services Industries Limited (TTCSI)...................11

Informational Lists and Indices...............................................................147 Honorary Consuls Accredited to the Republic of Trinidad and Tobago................148 Diplomatic Missions and International Organisations...........................................149 The Government of Trinidad and Tobago...............................................................150 Fast Facts of Trinidad and Tobago.........................................................................152 Index by Surname...................................................................................................156 Index by Company..................................................................................................159

Chambers American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T)....................................................................130 British Caribbean Chamber of Commerce............................................................130 Couva/Point Lisas Chamber of Commerce...........................................................130 Greater Tunapuna Chamber of Industry and Commerce......................................130 Penal/Debe Chamber of Commerce......................................................................130 Point Fortin South Western Chamber of Industry and Commerce........................130 Sangre Grande Business Association....................................................................130 The Chaguanas Chamber of Industry and Commerce (CCIC)............................130 The Energy Chamber of Trinidad and Tobago...............................................129, 130 Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce.........................................................................................130 Trinidad and Tobago Chamber of Industry and Commerce..................................130

Airports Authority of Trinidad and Tobago..........................................................14, 15 Massy Motors............................................................................................................16 National Helicopter Services Limited........................................................................17 Total Convenience Management (TCM)...................................................................17

Banking, Investment and Financial Services............................................ 18 First Citizens Bank...............................................................................................20, 21 Republic Bank Limited........................................................................................22, 23 Police Credit Union..............................................................................................24, 25 A.V. Knowles..............................................................................................................26 Caribbean Information & Credit Rating Services Limited (CariCRIS).....................27 CIBC FirstCaribbean International Bank..................................................................28 Global Financial Brokers Limited..............................................................................29 Total Benefits Specialists Limited..............................................................................29 Island Finance ..........................................................................................................30 The JMMB Group Trinidad and Tobago...................................................................31 JMMB Bank...............................................................................................................31 JMMB Investments....................................................................................................31 JMMB Express Finance............................................................................................31 KCL Capital Market Brokers Limited........................................................................32 NCB Global Finance Limited....................................................................................33 RBC............................................................................................................................34 Scotiabank Trinidad and Tobago Limited.................................................................35 Trinidad and Tobago Unit Trust Corporation (UTC)..................................................36 Funds International Limited.......................................................................................37 Bankers Association of Trinidad and Tobago (BATT)..............................................37 Institute of Banking and Finance of Trinidad and Tobago (IBF)..............................37

Construction, Engineering and Transportation........................................38 The Paramount Transport & Trading Company Limited..........................................40 Advance Readymix Limited......................................................................................40 Vega Minerals............................................................................................................40 WilsonArts Designs & Construction Limited............................................................41 Kennicon Engineering Limited..................................................................................42 OJ’s Electrical & Instrumentation Services (OJ’S)...................................................42 TOSL Engineering Limited........................................................................................43 Safe-Tec Limited........................................................................................................43 Origitek Solutions Limited.........................................................................................43

Education and Training..............................................................................44 Caribbean Centre for Leadership Development Ltd. (CCLD).................................46 MIC Institute of Technology.......................................................................................47 SITAL College of Tertiary Education Limited.............................................................48 YTEPP Limited...........................................................................................................49 The Professional Institute of Marketing & Business Studies Ltd. (PIMBS).............50

Energy and Energy-Related Industries.....................................................52

Special Features

Completion & Equipment Report Template Well Services (CERT).................................................................................................54 HHSL Safety Systems Limited..................................................................................55 Lake Asphalt of Trinidad and Tobago (1978) Limited..............................................56 Deepwater Hub.........................................................................................................57 Coast Foundation......................................................................................................57 Offshore Innovators...................................................................................................57 Subsea Specialist Ltd................................................................................................57 RelyOn Nutec Trinidad Ltd. formerly Falck Safety Services Limited.......................58 The NGC Group of Companies................................................................................59 The National Gas Company of Trinidad and Tobago Limited.................................59 Phoenix Park Gas Processors Limited (PPGPL)......................................................59 Trinidad and Tobago NGL Limited (TTNGL).............................................................59 NGC CNG Company Limited (NGC CNG)..............................................................59 National Energy Corporation of Trinidad and Tobago Limited (National Energy).......................................................................................................59 Anti-Corrosion Technical Services Limited (ACTS)..................................................60 ASCO Logistics Limited............................................................................................60 The Power Generation Company of Trinidad and Tobago Limited (PowerGen)...................................................................................................61 Safety Pass Alliance Trinidad and Tobago (SPATT) Limited....................................61 Trinidad Project Management Services....................................................................62 Capital Signal.............................................................................................................62 Fircroft........................................................................................................................62

Jody White.................................................................................................................51 Chaguaramas – A Deepwater Hub..........................................................................63 Employee Engagement – the Holy Grail of Talent Management............................85 Vandana Mangroo...................................................................................................101 The Sauce of Success............................................................................................111

Caribbean Health Access .......................................................................................67 Health City Cayman Islands......................................................................................67 Purivo Dialysis Centre Limited..................................................................................68 Renew Star Serpentine Limited................................................................................69

Associations Arima Business Association...................................................................................131 Association of Real Estate Agents (AREA).....................................................131, 134 Association of Trinidad and Tobago Insurance Companies (ATTIC)....................131 Bankers Association of Trinidad and Tobago (BATT)............................................131 Employers Consultative Association of Trinidad and Tobgao (ECA).............................................................................. 129, 131 Institute of Banking and Finance of Trinidad and Tobago (IBF)............................131 Shipping Association of Trinidad and Tobago.......................................................131 The Human Resource Management Association of Trinidad & Tobago (HRMATT)................................................................................................................131 The Supermarket Association of Trinidad and Tobago (SATT).............................129 The Trinidad and Tobago Incoming Tour Operators Association (T&TITOA)................................................................................................................131 Tobago Hotel and Tourism Association (THTA).....................................................131 Trinidad and Tobago Coalition of Services Industries Limited (TTCSI).....................................................................................................................131 Trinidad and Tobago Contractors Association (TTCA)..........................................131 Trinidad and Tobago Institute of Architects (TTIA).................................................131 Trinidad and Tobago Manufacturers’ Association (TTMA)....................................131 Trinidad Hotels, Restaurants and Tourism Association (THRTA)..........................131

Automotive and Aviation Services............................................................. 12

Health, Safety, Security, Environment and Standards.............................64

CONTENTS St. Clair Medical Centre............................................................................................70 Medcorp Limited ......................................................................................................70 Biomedical Enterprises of Trinidad and Tobago Limited.........................................71 Gulf View Medical Centre Limited.............................................................................71 Monte Vista Medical..................................................................................................71 Allied Security Limited...............................................................................................72 The Security Zone Limited (TSZ)..............................................................................73 Spark Technologies Limited......................................................................................74 Caribbean Industrial Research Institute (CARIRI)....................................................74 Equilibrium Environmental Services Limited............................................................74 Piranha International Ltd...........................................................................................75 Ace Recycling Limited...............................................................................................76 Ecosol Services Limited............................................................................................76 CSA Ocean Sciences................................................................................................77 Sygma Environmental...............................................................................................77 Waste Disposals (2003) Limited...............................................................................77

Human Resource and Management Consultancies..................................78 Aegis Business Solutions Limited.............................................................................80 Business Outsourcing & Recruitment......................................................................80 Caribbean Resourcing Solutions..............................................................................80 Eastman and Associates Limited.............................................................................81 Eve Anderson Recruitment Limited..........................................................................80 HR Technologies Ltd.................................................................................................81 ODYSSEY CONSULTinc Limited..............................................................................82 PMSL..........................................................................................................................82 Business Lifeline Limited...........................................................................................83 Regency Recruitment & Resources Limited............................................................83 DIY Place...................................................................................................................83 DRA Consulting ........................................................................................................84

Information and Communications Technology.........................................86 C&W Business...............................................................................................88, 89, 90 National Information and Communication Technology Company Limited (iGovTT).......................................................................................91 Telecommunications Authority of Trinidad & Tobago (TATT).............................92, 93 TSTT.....................................................................................................................94, 95 Massy Technologies InfoCom...................................................................................96 SiMedia......................................................................................................................97 Unified Networking Development Systems Limited................................................98 Productive Business Solutions.................................................................................99 Ins & Outs of Trinidad and Tobago...........................................................................99 Chakra Enterprises Ltd............................................................................................100 AbAs Limited...........................................................................................................100 In Events Caribbean................................................................................................100 Savannah Computing.............................................................................................100

Insurance.................................................................................................102 Agostini Insurance Brokers Ltd (AIB)......................................................................104 Beacon.....................................................................................................................105 Cardea Benefits Ltd................................................................................................106 CUNA Caribbean Insurance Society Limited.........................................................107 CUNA Mutual Group...............................................................................................107 NAGICO Insurance (Trinidad and Tobago) Limited...............................................108 Pan Americal Life Insurance Group........................................................................109 Genesis Insurance Brokers & Benefits Consultants Limited.................................110 Farah Insurance Brokers Ltd...................................................................................110

Manufacturing and Retail Distribution................................................... 112 Angostura Limited...................................................................................................114 Caribbean Traceability & Packaging Solutions Limited (CTPSL)..........................115 Engineering Associates Limited.............................................................................115 Boss Trinidad ..........................................................................................................116 Business Supply Group..........................................................................................116 SCRIP-J....................................................................................................................116 Trinidad and Tobago Manufacturers’ Association (TTMA)............................117, 118 Happi Products Ltd.................................................................................................118 The National Agricultural Marketing and Development Corporation (NAMDEVCO).....................................................................................119 SkyMax Imports limited...........................................................................................119 The Officeworks Limited..........................................................................................119

Professional Services, Public and Private Sector Organisations..........120 LH Group ........................................................................................................122, 123 The Pouch Company..............................................................................................123 Debt Recovery and Administrative Services Limited (DR&ASL)...........................124 GCG Group.............................................................................................................125 GCG Group Trinidad...............................................................................................125

Allied Caterers Limited............................................................................................125 Katerserv Limited.....................................................................................................125 WiPay.......................................................................................................................126 Access Trinidad.......................................................................................................127 Process Synergy & Support Services.....................................................................127 Sandra Welch-Farrell & Company (SWF&CO)......................................................128 Tobago House of Assembly.......................................................................................... Shaw Park Complex................................................................................................128 Lennox H. Sealy & Associates Ltd..........................................................................129 Employers’ Consultative Association of Trinidad and Tobgao (ECA)...........129, 131 The Energy Chamber of Trinidad and Tobago..............................................129, 130 The Supermarket Association of Trinidad and Tobago (SATT) ...................129, 131 Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber).......130 Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce.........................................................................................130 American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T).......130 British Caribbean Chamber of Commerce............................................................130 Couva/Point Lisas Chamber of Commerce...........................................................130 Penal/Debe Chamber of Commerce......................................................................130 Greater Tunapuna Chamber of Industry and Commerce......................................130 Point Fortin South Western Chamber of Industry and Commerce........................130 Sangre Grande Chamber of Commerce................................................................130 The Chaguanas Chamber of Industry and Commerce.........................................130 Arima Business Association ..................................................................................131 Association of Real Estate Agents (AREA).............................................................131 Association of Trinidad and Tobago Insurance Companies (ATTIC)....................131 Bankers Association of Trinidad and Tobago (BATT)............................................131 Institute of Banking and Finance of Trinidad and Tobago (IBF)............................131 Sangre Grande Business Association ...................................................................131 Shipping Association of Trinidad and Tobago.......................................................131 The Human Resource Management Association of Trinidad & Tobago (HRMATT).................................................................................131 The Trinidad and Tobago Incoming Tour Operators Association (T&TITOA)........131 Tobago Hotel and Tourism Association (THTA).....................................................131 Trinidad and Tobago Coalition of Services Industries Limited (TTCSI).................131 Trinidad and Tobago Contractors Association (TTCA)..........................................131 Trinidad and Tobago Institute of Architects (TTIA).................................................131 Trinidad and Tobago Manufacturers’ Association (TTMA)....................................131 Trinidad Hotels, Restaurants and Tourism Association (THRTA)..........................131

Real Estate, Property Development and Facilities Management...........132 Association of Real Estate Agents (AREA).............................................................134 CPRC Realty............................................................................................................134 Errol Jaglal Real Estate...........................................................................................134 G.A. Farrell & Associates Limited...........................................................................134 Key West Real Estate..............................................................................................134 Ric’s Real Estate Services.......................................................................................134 Rodriguez Reality....................................................................................................134 S2 Real Estate Services..........................................................................................134 Sea Jade Investments.............................................................................................134 T2PL Realty................................................................................................................ 134 Dominion Day Resorts Limited................................................................................135 Terra Caribbean.......................................................................................................136 EPL Properties Limited............................................................................................137 Regus.......................................................................................................................137 RGM Limited............................................................................................................138 Servus Limited.........................................................................................................138 Dynamic Real Estate Consultancy Ltd...................................................................139 Plimmer Real Estate................................................................................................139 Sparks Consultancy Services.................................................................................139 Tucker Real Estate...................................................................................................139

Travel, Ports, Shipping and Courier Services..........................................140 Caribbean Dockyard & Engineering Services Ltd (CDESL)..................................142 CL Marine................................................................................................................142 Port Authority of Trinidad and Tobago....................................................................143 Port of Spain Infrastructure Company Ltd..............................................................143 T&T Inter-Island Transportation Company Ltd.......................................................143 Point Lisas Industrial Port Development Corporation Limited (PLIPDECO).........144 Go 4 Less Ltd..........................................................................................................144 Cargo Consolidators Agency Limited....................................................................145 DHL..........................................................................................................................145 Acclaim Freight & Logistics Services Limited........................................................146 Caribbean Discovery Tours Limited........................................................................146 Go4 Delivery Service...............................................................................................146 Shipping Solutions & Services Limited...................................................................146

PUBLISHER’S NOTE

RICHARD LEWIS PUBLISHER

Perhaps it’s the dynamic nature of the networking sector in which we exist, maybe it’s simply the passage of time, but it’s amazing that Who’s Who will celebrate its milestone 20th birthday next year. As clichéd as it sounds: where did the time go? When we began, the ever-evolving world of business communication was on the cusp of the global technological explosion that redefined practices and possibilities almost overnight. I’m proud to state that we not only kept pace but also became the frontrunners in the Caribbean region, with a qualitybased approach to achieve our clearly defined goals that were intertwined in the creative, culture, investment, business and publication sectors. Quite simply, we have become a premier resource tool in the guise of a business directory that is invaluable to conducting business in Trinidad and Tobago. We pride ourselves on providing the necessary exposure for up and coming entrepreneurs, along with taking equal pleasure in helping to maintain the status of long-standing brands across the business landscape. Our publications are the connecting thread between both ends of the business spectrum that now exists on myriad platforms: print, digital and mobilefriendly. Have we fulfilled the vision that we started? Absolutely. And now we remain a central hub as another exciting era of commercial networking takes place in Trinidad and Tobago. Shifting income streams and market forces have now determined that the country has to embark upon a major push of diversification, resulting in new industries and modifying existing ones. The change is not just local but global and our publication provides a front-row seat and opportunity, to be a part of the game changer’s trajectory further into the 21st century Caribbean. It’s part of the beauty of being directly involved in the dynamism of networking and communication. In almost two decades of producing Who’s Who, we have witnessed so much transformation in the Trinidad and Tobago business world, seen brand names grow from infancy to establishment and enabled our own staff, contributors and affiliates to develop alongside the changes, all in relatively quick time. I look forward to 2020 and our 20th year Anniversary Edition.

MESSAGES

SENATOR THE HONOURABLE

PAULA GOPEE-SCOON MINISTER MINISTRY OF TRADE AND INDUSTRY REPUBLIC OF TRINIDAD AND TOBAGO

Ministry of Trade and Industry Levels 17, Nicholas Towers 63-65 Independence Square Port of Spain Tel: (868) 623-2931-4 Fax: (868) 623-7588 Email: mti-info@gov.tt Website: http://www.tradeind.gov.tt/

In today’s world, change is the only constant. Technology and innovation have always impacted the way we live, work and interact with each other, but now this change is occurring at an unprecedented pace. New technologies, including advanced robotics, 3D-printing, artificial intelligence, electronic cash, combined with the increased accessibility and use of the internet as well as the appeal of social media and the virtual economy are challenging traditional ways of doing business. The Ministry of Trade and Industry (MTI), and by extension the Government of Trinidad and Tobago, understands this reality and is committed to advancing business, trade and investment initiatives in both the energy and non-energy sectors, using contemporary techniques, strategies and methods guided by our National Development Strategy 2016-2030 (NDS) — Vision 2030. A crucial pillar to achieving the Ministry’s mandate of expanding trade and pursuing new export markets is predicated on the new Trade Policy for Trinidad and Tobago, 2019-2023 that was developed with expert assistance and advice from the United Nations Economic Commission for Latin America and the Caribbean (UNECLAC). To complement the new trade policy, a Trade Mission Strategy for the period 20182020 was also developed to create a more streamlined approach to conducting trade missions and increase the export and product coverage of Trinidad and Tobago’s goods and services in select export markets. At the close of 2018, trade missions were launched to Cuba, Costa Rica, Panama and Puerto Rico. In 2019, we return to Cuba where significant advances were made and a number of indigenous firms now have a presence. We plan to expand our reach this year to Chile and to Houston in the United States of America. In addition to increasing the appetite abroad for Trinidad and Tobago’s products, there is also a need to stimulate consumption of locally produced goods and services, both of which are in support of local manufacturers. To this end, the Ministry continues to partner with the Trinidad and Tobago Manufacturers’ Association (TTMA) to promote and implement its Proudly T&T initiative, which serves to inspire the next generation of entrepreneurs, foster hope in the minds of our people, build trust in the domestic manufacturing sector and most importantly, buy local. Quality remains in focus with the implementation of the National Quality Policy which advocates for and promotes high-quality competitive products and services through the establishment of the supporting infrastructure. Investment is also a crucial element in building our international competiveness and expanding our economy. To position Trinidad and Tobago as a premier destination for foreign investment, the Ministry is working towards the implementation of a new and ultra-modern Special Economic Zone (SEZ) regime. This regime encompasses a modern, institutional and legislative framework that encourages domestic and foreign investment by, among other things, providing a set of clear criteria for potential investors and a suite of sector-specific fiscal and non-fiscal incentives that complement our national vision. In addition to the above, the Ministry has also developed a National e-Commerce Strategy 2017-2021 for Trinidad and Tobago with the purpose of creating an environment that facilitates and promotes e-commerce for local businesses to serve domestic and international consumer markets. Our vision is for business and commerce to be the engine of growth in our twin-island economy. The Government remains steadfast in making this vision a reality.

MESSAGES THE HONOURABLE

KELVIN CHARLES CHIEF SECRETARY OF TOBAGO HOUSE OF ASSEMBLY (THA) AND SECRETARY OF EDUCATION, INNOVATION AND ENERGY

Office of the Chief Secretary Tobago House of Assembly, Administrative Complex 62-64 Calder Hall Road, Scarborough 900408 Trinidad and Tobago Tel: (868) 639-2696 Fax: (868) 639-5374 Email: chiefsecretary@tha.gov.tt

Tobago: Beyond Ordinary. This is more than just a tagline for Tobago’s new go-to-market tourism strategy launched in October 2018. But it’s not only about tourism, it is Tobago’s statement of intent for economic development, and for its plans to develop every community. Over the past 12 months, every effort has been dedicated to programmes and projects geared towards fostering medium- to long-term growth in the island. One of our major achievements has been the transformation of the Studley Park Quarry in 2017. The Quarry had limited function and was not at the level of desired productivity. Today, the Quarry is generating its own income after being transformed into a special purpose company. Directors were appointed and adjustments made to the workforce to improve efficiency. Production has more than tripled since. Further to this, there has also been the rebuilding and recommissioning of the Barbados Bay Jetty earlier this year, enabling the quarry to export directly to Trinidad. Additionally, we are currently exploring the possibilities of exporting to regional destinations. This administration is committed to ensuring that we create an environment in Tobago where businesses can thrive. Our approach has been through community-based empowerment. We’re providing skills and business training as well as loan and grant facilities to youth, up-and-coming entrepreneurs and business owners, so they can build strong, resilient businesses and grow them too. We are encouraging farmers to embrace further learning with a variety of courses, and encouraging non-farmers to develop a green thumb, so we can achieve food security and sustainability. We’ve even engaged the Community-based Environmental Protection and Enhancement Programme (CEPEP) and the Unemployment Relief Programme (URP) to learn marketable skills, so they can one day be self-starting entrepreneurs who are in control of their own employment. The planned airport terminal and associated works for the ANR Robinson International airport at Crown Point is also a key project for Tobago. It will bring the airport up to international standards, and ensure that larger aircraft can travel to Tobago, bringing a commensurate increase in the number of passengers on the island. It will be accompanied by increased parking, better airport facilities and amenities and greater capacity for visitor traffic. It is significant to note that a major part of our infrastructural development has been focused on improving our road networks. In April 2019, rehabilitation commenced on a two-kilometre section of Claude Noel Highway, the main artery in southwest Tobago. This key stretch of highway has been in dire need of restoration, and facilitates a significant per cent of road traffic, particularly for those commuters proceeding in and out of the capital, Scarborough. It is therefore key to businesses, workers and students within the area. The rehab includes repairs to the foundation, and complete replacement of the road surfaces. Merge lanes are also being added at two key intersections, to reduce traffic congestion around these two Scarborough access points. An alternate route between Scarborough and southwest Tobago is also being upgraded, with the replacement of three bridges along the Old Milford Road. The Lambeau River Bridge has been completed, and work is ongoing to complete bridges at Thompson River, Lowlands and Signal Hill River. Together, these key projects are expected to support the island’s efforts to develop the tourism and business sectors, and drive economic development. Just as significant is Cabinet’s decision to approve the Tobago House of Assembly’s ability to source loan financing on the local market. The additional development funding should have an impact in a number of areas, among them: transforming innovation through an “Intelligent Island” ICT project, supplementing our road repair programme, and delivering public housing to those most in need. There is much more to be done to put Tobago on the path to sustainable growth. Taken separately, the projects and programmes outlined here benefit various industries and communities. Taken together, they convey something more: a thrust to become greater than the sum of our parts; a realisation that for Tobago, ordinary is far from enough.

MESSAGES

REYAZ AHAMAD

DIANE HADAD

FRANKA CASTELLO

PRESIDENT TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE (T&T CHAMBER)

PRESIDENT TOBAGO DIVISION OF THE TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE

PRESIDENT TRINIDAD AND TOBAGO MANUFACTURERS’ ASSOCIATION (TTMA)

The Trinidad and Tobago Chamber of Industry and Commerce congratulates the publishers of Who’s Who in Trinidad and Tobago Business on another successful publication. We are pleased to be part of this magazine, which has maintained a consistent standard of excellence and is go-to reference for investors and business people overall. As the recognised “Voice of Business”, the T&T Chamber offers an extensive portfolio of services to assist members through advocacy, lobbying, networking opportunities, trade facilitation and missions, conference/ meeting facilities, and dispute resolution services. With a goal of providing the vital connections that will empower members to build strong and sustainable businesses, we have been adding services. These include the Business Insights series, providing ‘training for business by business’ through live events, live-streamed feed and recorded online platforms. We introduced a Membership ValueAdded programme which provides cost-saving benefits to members on selected services. Some of these benefits offer local and international savings. The T&T Chamber has also created a special category of membership open to local participants of business incubator programmes. This is one way we offer support to entrepreneurs and startups as they develop into viable commercial enterprises. Our flagship Contact magazine has been rebranded and continues to be delivered free of charge to a wide number of readers. The publication is also available as an e-magazine on our website. Our organisation continues to be national in scope, with over 580 corporate members spanning the services, import, export, distribution and manufacturing sectors as well as start-up operators, while Tobago’s business community is served through our Tobago Division. The T&T Chamber serves on over 30 national and nongovernmental committees where we represent the views of business to national stakeholders. Our internal committees are comprised of members who volunteer their time and expertise to input on a range of issues – from trade and investment, finance, small business development and technology to leadership, responsible business and environment, safety and health.

The Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce extends warm congratulations to the publishers of Who’s Who in Trinidad and Tobago Business, upon publication of another informative issue. The T&T Chamber remains the only business representative organisation with an office established specifically dedicated to serving the needs of the Tobago business community. Originally established as the Tobago Chamber of Commerce, it merged with the Trinidad Chamber 37 years later, becoming a national organisation. Over the years, many teams have contributed to the respect in which the Division is now held. The Division will continue to be the connecting thread in advocacy for operators on the island in critical areas of business and tourism development. We will do this through the work of our seven committees and through our presence on committees of the Tobago House of Assembly. We also engage collaboratively with other representative groups in Tobago and seek out synergistic relationships with central government and national stakeholders. In doing so, we provide a vital link between the private and public sectors and civil society to further the interests of Tobagonians.

The Trinidad and Tobago Manufacturers’ Association (TTMA) is Proudly T&T - 500 members strong comprising manufacturers and associate members of all sizes and industries. We are bolstered by our collective drive to achieve fiscal sustainability through building up a diverse Industry in T&T. We are convinced that building consensus around strategies designed to catalyse growth will yield these results. The Trinbagonian Spirit to be creative, tolerant and determined to not fail, will be our strongest qualities to achieve our aspirations of rolling out a national manufacturing strategy. In that regard, we hope to ignite private sector-led growth in the manufacturing industry aimed at doubling local exports within the next five years. As such, we seek your support through involvement at the TTMA as we seek to improve the productivity of labour, capital and technology. It is our vision that we continue to grow and strengthen our representation of the manufacturing industry through expanding our membership into both the downstream petrochemical industry and entrepreneurs. These sectors of our society are fearless with their commitment to development and the TTMA will assist in their missions. TTMA has led the charge in recognising the role that our manufacturing sector plays in cultivating national pride. In an effort to continue this dialogue with our Proudly T&T initiatives, the TTMA encourages collaboration with stakeholders. We, the manufacturers, recognise that collaboration between different sectors is a must; we have a responsibility to work with each other to help secure a positive outcome for our nation. The TTMA is proud to work on behalf of manufacturers and service providers within our membership and will continue to be their voice on both the local and international stages.

2nd Floor, Ansa McAL Building Milford Road Scarborough Tobago Tel: (868) 639-2669 Fax: (868) 639-3014 Email: tobagochamber@chamber.org.tt. Visit the T&T Chamber’s website at www.chamber.org.tt

TTMA Building, 42 Tenth Avenue, Barataria, Trinidad and Tobago. P.O. Box 971, Port of Spain. Tel: (868) 675-TTMA (8862) • Fax: (868) 675-9000 Email: service@ttma.com or info@ttma.com Website: www.ttma.com

Visit our website for more information on the T&T Chamber, or find us on: Facebook, Twitter and LinkedIn. Contact us at Columbus Circle, Westmoorings, P.O. Box 499, Port of Spain, Trinidad. Tel: (868) 637-6966 • Fax: (868) 637-7425 Email:chamber@chamber.org.tt Website: www.chamber.org.tt

MESSAGES

EUGENE TIAH

PATRICIA GHANY

VISHNU CHARRAN

CHAIRMAN THE ENERGY CHAMBER OF TRINIDAD AND TOBAGO (THE ENERGY CHAMBER)

PRESIDENT

AMERICAN CHAMBER OF COMMERCE OF TRINIDAD AND TOBAGO (AMCHAM T&T)

THE CHAGUANAS CHAMBER OF INDUSTRY AND COMMERCE (CCIC)

We live in a complex and fast-changing environment which includes as many challenges as it does opportunities. In these uncertain times, AMCHAM Trinidad and Tobago recognises that we have a key role to play in attracting investment into T&T and a responsibility to make our society better. To do this, we need to be nimble and embrace change. The old ways of doing things may not be completely relevant to the current context. But to move an entire society into a different era, we need leadership and collaboration. Not just leadership from the Government – although that is very important – but leadership from the business community, for we too have to change; leadership from the labour movement, for they too need to become relevant again; leadership from the professional class; leadership within communities and personally, we all have to take more individual responsibility for our society. The transformation and adaptation to the digital revolution that is forcing businesses to redefine themselves must also involve companies embracing gender parity at the executive levels and ensuring a safe and protected working environment for all employees. The workplace must remain free from inequality and discrimination. This is key to how we attract and invest in business as we continue to build the Pathway to the Americas. AMCHAM T&T is committed to working with the Government to establish the trade policies and investment climate to diversify our economy that is equally driven by wealth creation but bounded by fairness and equality for all citizens.

Chaguanas is not just the main town in central Trinidad, it is literally the centre of the country. We therefore make no apologies in seeing ourselves as being central (pun intended), to the economic, business and commercial thrust of Trinidad and Tobago. To be an important player in efforts to diversify our nation’s economy. We aim to be future-looking and to make our community future-proof. It starts with Chaguanas being a smart city – a hub for e-commerce, entrepreneurship, and one in which technological innovation would flourish. We aim to become a highly digitised environment, where networking, the flow of creative ideas and activity are eased by technology. The Chamber aims to create a business environment that would help SMEs to scale and grow faster, in order to satisfy bigger and bigger demands; and for all businesses to keep up with changing trends in the offering of goods and services, as well new technology and innovations. The Chaguanas Chamber of Industry and Commerce continues to stimulate discussions within the business community, geared toward efficiently facilitating business development in Central Trinidad. In these tough economic times, businesses need to find new and creative ways to remain viable. This can be done with the aid of digitisation, and the creation of a digitally enabled climate. With the opportunities available in business sector, it calls for emphasis to be placed on innovation and retooling of firms to be competitive in this environment. Through networking we try to create opportunities for our growing membership by business matching and training.

The Energy Chamber of Trinidad and Tobago is a vital player in the continued development of this country and the wider Caribbean region and is committed to positioning Trinidad and Tobago as the energy services hub of the region. The Energy Chamber is focused on meeting its members needs while ensuring the sector’s sustainable development. We continue to work towards achieving this by focusing our efforts in six key advocacy areas: fiscal reform, gas value chain realignment, promoting local content, increasing energy efficiency and renewables, reforming industrial relations and exporting energy services. In this regard, our strategic mandates are both inward and outward looking. Our two key strategic imperatives are to ensure that Trinidad and Tobago is an attractive investment destination and that we also diversify our economy by exporting energy services. Supporting local content is a vital element of our mandate, as we build companies which compete at home and abroad and we maximise the retention of value within the domestic economy. Reforming our industrial relations environment is vital to drive the competitiveness of our companies and our economy actively and we are vigorously pursuing this objective with our other private-sector association partners. Trinidad and Tobago’s place in the new energy order will depend on both how well we promote our country as a preferred energy investment destination and export our energy sector expertise globally. As the representative body of our energy sector, the Energy Chamber will continue to work to ensure that the sector remains competitive and sustainable and continues to benefit all of its stakeholders. Suite B2.03, Atlantic Plaza, Atlantic Avenue, Point Lisas, Couva, Trinidad P.O Box 80, San Fernando, Trinidad and Tobago Tel: (868) 6-ENERGY, 679-6623/1398 Fax: (868) 679-4242 Email: execoffice@energy.tt Website: www.energy.tt

62 Maraval Road, Port of Spain, Trinidad, W.I. P.O. Bag 150, Newtown, Port of Spain Tel: (868) 622-4466/0340, 628-2508 Fax: (868) 628-9428 Email: inbox@amchamtt.com Website: www.amchamtt.com

17 Cumberbatch Street, Chaguanas, Trinidad Tel: (868) 671-2242 (CCIC)/779-8804 Email: gccic@chaguanaschamber.org Website: www.chaguanaschamber.org

MESSAGES

HASSEL THOM

KESTON NANCOO

LARA QUENTRALL-THOMAS

PRESIDENT

CHAIRMAN

PRESIDENT

TRINIDAD HOTELS, RESTAURANTS AND TOURISM ASSOCIATION (THRTA)

EMPLOYERS’ CONSULTATIVE ASSOCIATION OF TRINIDAD AND TOBAGO (ECA)

TRINIDAD AND TOBAGO COALITION OF SERVICES INDUSTRIES LIMITED (TTCSI)

The Trinidad Hotels, Restaurants and Tourism Association (THRTA) is honoured to be part of Who’s Who in Trinidad & Tobago Business. As the largest private sector tourism body in Trinidad, the THRTA has played a leadership role in the tourism industry in Trinidad and Tobago for the past 50 years. The Association’s membership comprises hotels/guesthouses, restaurants, transport and tour operators and several companies that provide goods and services to the industry. THRTA provides benefits and services to its members through the creation of a business environment geared towards influencing Government policies, programmes and legislation. The aim is to stimulate investment, profitability and competitive rates of return to our member companies. In the upcoming period, the THRTA will be focusing on executing its mandate, supported by strategic pillars, including Advocacy and Industry Representation; Strategic Networking and Alliances; Revenue Generation and Financial Sustainability; Human Capital Development; and Research and Data Acquisition. The THRTA will also be working closely with its training arm, the Trinidad and Tobago Hospitality and Tourism Institute (TTHTI) to ensure that the human capital needs of the industry are adequately served. We continue to work towards creating an enabling environment for tourism in Trinidad, encouraging investment in the sector, creating additional demand, strengthening the visitor experience and fostering the co-ordination of the efforts amongst all stakeholders. We seek to bring about more awareness and recognition that tourism has the potential to be a major driver of the diversification plans for the economy of Trinidad and Tobago.

It is indeed a pleasure to be given the opportunity share my message for yet another year in this prestigious publication. As our country continues to face significant social and economic challenges, I felt compelled to deviate from the traditional greeting and use the opportunity to remind our citizens and leaders that we must commit to building a better Trinidad and Tobago. This means inspiring a transformation where every creed and race finds an equal place. Of equal significance, is a recommitment to practically manifest our nation’s watchwords – Discipline, Production and Tolerance. Even as we do this, we must consider adding Respect as a fourth guiding principle, which sadly seems to be lacking in our society today. To achieve this transformation, each citizen is being called upon to take ownership and responsibility for influencing the dramatic changes that are so urgently required to move forward and secure our future. Certainly, this is achievable as examples abound of countries who have achieved more with far less by leveraging the knowledge of its people. The question is, why can’t we in this nation where education is accessible to all? How therefore do we begin to change the national conversation around our future? Let us focus on the positives. We continue to have so many successes – in business, sport, culture – and many other areas, of which we can be justly proud. Most importantly, we must remember that our individual and collective futures are inescapably linked to one another, and so too, are our individual and collective successes or failures. Let us all apply these watchwords in every sphere of our daily lives…our future is at stake.

Over the past six months, the Trinidad & Tobago Coalition of Services Industries (TTCSI) has undergone a rebranding exercise, repositioning ourselves as a research-driven entity whilst maintaining our status as the relevant and critical voice of services in Trinidad and Tobago. The launch of our Services Exporters Registry project is in keeping with this thrust to catapult our members to the top of the services sector. In addition, we have reignited our “Services Go Global” Certification Programme, an export readiness training programme for service providers. This programme guides participants through a 12-module export preparation programme. We have worked hard to ensure that the TTCSI is at the table — being included in deliberations that affect our membership and the services sector— and although there is still a great deal of work to do, I am confident that we have the tenacity and ability to do what needs to be done.

Corner Airway Road and Hilltop Lane, Chaguaramas. P.O. Box 243, Port of Spain, Trinidad Tel: (868) 634-1174/5 Email: info@tnthotels.com Website: www.tnthotels.com

18 O’Connor Street, Woodbrook, Port of Spain, Trinidad Tel: (868) 622-9229 Fax: (868) 622-8985 Email: info@ttcsi.org Website: www.ttcsi.org

17 Samaroo Road, Aranguez Roundabout North, Aranguez, Trinidad Tel: (868) 675-5873 Fax: (868) 675-6026 Email: communications@ecatt.org Website: www.ecatt.org

AUTOMOTIVE AND AVIATION SERVICES BAVINA SOOKDEO

AVIATION Described as vibrant and well-established, Trinidad and Tobago’s aviation sector has seen many initiatives for the period 2018-2019. MACROENVIRONMENT: Trinidad and Tobago is monitoring Venezuela’s socioeconomic crisis because it is affecting airlines’ ability to operate in the Latin American country. Some airlines have already pulled out of the territory. According to Emmanuel Baah, Acting Deputy General Manager for Estate and Business Development at the Airports Authority of Trinidad and Tobago (AATT), “COPA, American Airlines and Delta have stopped servicing Venezuela.” As a result, many Venezuelans are journeying to Trinidad and Tobago in order to connect to flights.

• Electricity problems in Venezuela are adversely affecting smaller airlines still operating there, which negatively impacts the passenger experience. As a result, travel to Venezuela and Margarita – major tourist destinations, especially for Trinidadians and Tobagonians – has decreased. Statistics show that Trinidadians and Tobagonians are travelling more to destinations such as Cancun, Panama and the Dominican Republic. The table below shows a comparison of the number of persons who travelled from Trinidad and Tobago to Margarita, Cancun and the Dominican Republic between 2013 and 2018.

YEAR

TT to CANCUN

TT to MARGARITA

TT to DOMINICAN REPUBLIC

2013

1,477

9,867

10,061

2014

2,275

15,503

9,272

2015

3,305

10,335

10,598

2016

6,246

19,869

9,617

2017

7,643

13,248

10,379

2018

7,487

6,553

9,909

COURTESY THE AIRPORTS AUTHORITY OF TRINIDAD AND TOBAGO

While there has been a small dip in travel due to job losses (especially at Petrotrin) and smaller amounts of disposable income, recent development in Guyana’s oil and gas sector could result in more job opportunities for Trinidadians and Tobagonians. Many helicopter operators are visiting Trinidad and Tobago so helicopter operators in this country now have opportunities to provide service to foreign companies that operate in Guyana. This will ultimately result in the growth of the Aviation sector. INTERNAL GROWTH The AATT has introduced a new automated parking system to give patrons a user-friendly interface and a more efficient processing system that facilitates added convenience, safer transactions and reduced queuing. The new system features a guidance component that uses strategically placed solar-powered devices to indicate available parking spots within designated zones. This enables drivers to find parking in a hassle-free manner. Further, a modern, parking revenue control system (which is also used at Miami International Airport, London Gatwick Airport, Montego Bay and Barcelona Airport) has been introduced. Soon, e-Gate, which is aimed at enhancing security and enabling easier checks on boarding passes, will be introduced. In keeping with AATT’s vision to lead diverse and innovative aviation business in the region, Baah has indicated that other initiatives will be implemented shortly. The new Tobago airport is also going ahead as planned. The National Infrastructure Development Company Limited (NIDCO) is the executing agency and there will be facilities for growth as tourism in Tobago expands. As for air service development, Sunwing Travel Group (a vertically integrated travel company which operates an airline, travel agencies, tours and hotels) started flights to Tobago last year. According to Baah, Sunwing has started managing the former Rex Turtle Hotel (rebranded to Starfish) and they also plan to invest in another hotel in Tobago in order to bring a higher-end brand to the sister isle. This venture will increase visitor arrivals to Tobago. This is exciting for Tobagonians since Sunwing also started investing in Cuba some time ago and the number of visitors there rose to one million a year. Since Sunwing started operating in Tobago in December 2018, the international visitor movement has increased tremendously. If the trend continues, arrivals should increase by 6%. The Government’s role in the expansion of the sector is evident in its support of Caribbean Airlines Limited’s (CAL’s) fleet expansion. Apart from Max 8, CAL is looking into bringing in four new ATRs at the end of 2019. In its 2019 budget, the Government announced that a new terminal will be constructed at the ANR Robinson International Airport to facilitate increased travel demand. The project is set to be completed by 2020.

AUTOMOTIVE In Trinidad and Tobago, although the change to compressed natural gas (CNG) is slow in coming, greater effort is being made to encourage citizens to make the switch. The Government showed its commitment to reducing its carbon footprint through the construction of what is proposed to be the largest multifuel service station in the Caribbean. In early May, Minister of Energy and Energy Industries, the Honourable Franklin Khan, turned sod for the construction of the flagship service station in Preysal, Couva. Details of the project include: The initiative is a collaboration between the National Gas Company of Trinidad and Tobago Limited (NGC), NGC CNG and Trinidad and Tobago National Petroleum Marketing Company Limited (NP) It will be done at the cost of TT$30 million Phase one is expected to be completed by the end of the year This 24/7 state-of-the-art facility (with a convenience store) will be equipped with solar panels and 20 dispensing points 10 dispensing points are for CNG vehicles of all classes At the sod-turning ceremony, Khan indicated that changes from 2015 baseline figures were as follows: There was a 98% increase in 2018 CNG volume sales of 5,296,471 litres gasoline equivalent (lge) from 2015 baseline figure of 2,667,780 lge. There was a fourfold increase of the number of CNG vehicle conversions of 6,432 vehicles in 2018 in comparison to 2015 vehicle conversions of 1,500. Based on its market analysis, the NGC CNG projects 806 new vehicle sales (original equipment manufacturer (OEM)) and 2,694 vehicle conversions for calendar year 2019.

AUTOMOTIVE AND AVIATION SERVICES

Recognising the new travel trend, in February 2019, AATT visited Panama and met with officials from COPA Airlines and other companies that operate there. Later this year, AATT will meet with Panama’s Tourism Authority to discuss co-operation between Panama and Trinidad and Tobago. In an attempt to strengthen ties between both destinations, local officials will discuss the possibility of tours to Trinidad and Tobago.

Government’s commitment is further evidenced by its approval of CNG fiscal initiatives. One such initiative, according to the Minister, was the “removal of import duty on components for the retrofit of vehicles to use CNG and for non-business use, 25% tax credit for conversion cost up to a limit of TT$2,500 per vehicle.” The Minister estimated that the programme would cost TT$2 billion. “Of this,” he noted, “TT$1.4 million will be allocated for the conversion of 100,000 vehicles, TT$552 million for the construction of 72 CNG stations and TT$55 million for the ancillary costs which include public education and marketing, provision of mobile CNG stations, expert and technical support and Radio Frequency Identification system.” Other automotive updates: Super gasoline increased from TT$3.97 per litre to TT$4.97 per litre. Diesel fuel remained at TT$2.41 and premium also remained unaffected at TT$5.75 per litre. Electric and hybrid vehicle sales have increased and P&V Marketing, a Chaguanas-based dealership, has seen many buyers as the company offers new and used hybrid vehicles and after-sales services on such vehicles. The last-minute rush following the end of a moratorium on the inspection of vehicles (on December 31st, 2018) has since eased.

AUTOMOTIVE AND AVIATION SERVICES

BANKING, INVESTMENT AND FINANCIAL SERVICES

Trinidad and Tobagoâ&#x20AC;&#x2122;s banking sector has been adapting to a dynamic macroeconomic environment and has made important advancements from being a simple underdeveloped segment to a reasonably established system with a variety of financial instruments when compared to regional markets. Given these developments, regulators will need to be equipped to address any financial system vulnerability. From a regulatory standpoint, the Central Bank of Trinidad and Tobago (CBTT) is meticulously monitoring Systematically Important Financial Institutions (SIFIs) and examining developments in the Financial Technology (Fintech) space. One development is the classification, measurement, impairment and hedge accounting for financial instruments under the relatively new accounting standard, IFRS 9 or International

Financial Reporting Standard 9 for Financial Instruments. While some banks have early adopted this standard, other financial institutions are still in the process of implementation and the CBTT continues to closely monitor the implications of IFRS 9 on capitalisation levels. The implementation of Basel II/III risk-based capital standards for institutions licensed under the Financial Institutions Act, 2008, is a key strategic priority of the CBTT. The project aims to enhance the resilience of the banking sector and allow for more comprehensive assessment of risks and resilience at the institutional and group level. Accordingly, the CBTT launched a parallel reporting period for licensees and financial holding companies, which commenced in April 2018 and is ongoing. Full implementation of the Basel II and III frameworks is expected to be completed by 2021. The CBTT issued a revised Guideline on Anti-Money Laundering (AML) and Combatting the Financing of Terrorism (CFT) in April 2018. The revised guideline provides more risk-based and sector specific guidance on the implementation of an AML/CFT framework. Simultaneously, commercial banks would have developed the necessary structures for strengthening their AMF and counter-terrorist financing (CTF) due diligence and surveillance platforms to address the withdrawal of correspondence banking services from some regional institutions.

BLACKLISTING/LOSS OF CORRESPONDING BANKING RELATIONSHIP In March 2019, the European Union (EU) released a revised blacklist for tax haven countries. The new list includes Trinidad and Tobago among 14 other countries that face funding restrictions and investments from the European Investment Bank. EU governments can choose to add their own sanctions against the blacklisted countries. Being on this blacklist could potentially result in a loss of correspondent banking relationship (CBRs) which will increase the cost of doing business between the banking sector and the international community. The loss of CBRs can also affect the Trinidad and Tobago economy through reduced international trade, remittances/investment flows and loss of grants given by the EU.

ANTI-MONEY LAUNDERING Money Laundering and Terrorism Financing activities have been on an upward trend with the Financial Intelligence Unit of Trinidad and Tobago (FIUTT) receiving a total of 1,100 suspicious transaction reports/suspicious activity reports (STRs/SARs) for 2018, an increase of 25% from the previous year. The 1,100 STRs/SARs included both completed and attempted transactions of which 933 are related to suspected money laundering and 167, to suspected terrorism financing. Of this total, around 42% or 463 of these reports originated from the banking sector. Accordingly, it is imperative that due diligence is employed to combat money laundering and terrorism financing as this continues to be a major challenge facing the financial industry, including the banking sector.

CREDIT LOSS DUE TO ECONOMY CONTRACTION/ NON-PERFORMING LOANS (NPL) The latest data available shows an increase in the unemployment rate to 4.4% in the final quarter of 2017 from 3.6% in the corresponding quarter of 2016. In the absence of official labour market data for 2018, alternate indicators used by the CBTT show a deterioration in the job market, as retrenchment notices increased by 38% in 2018 and print media advertisements declined by 22.1% for 2018 indicating slower demand for labour. This increase in retrenchments may have resulted in a higher default in loans by individuals and ultimately, an increase in the NPL in the banking sector. The average NPL ratio for the three largest banks for 2018 was 3.30%, an increase from 3.09% in 2017.

The latest CBTT financial sector stress test highlighted three key threats to the financial stability of Trinidad and Tobago – deterioration in the quality of consumer loan portfolios because of prolonged economic slowdown and increasing unemployment; higher public sector-related NPLs due to rising interest rates and withdrawals of deposits from State enterprises; local capital outflows as a result of an improving US economy and tightening Fed policy which saw yields on similar tenors in the US rising much faster than they did locally, leading to a further reduction of the TT-US differentials. Despite a challenging economic environment, Trinidad and Tobago’s banking sector continues to perform well. The International Monetary Fund (IMF) reported that commercial banks in Trinidad and Tobago are well capitalised and possess strong credit quality assets with a 3% NPL, which is the lowest in the region. According to the Global Competitive Index (GCI) in 2018, the “Soundness of Banks” rank for Trinidad and Tobago was 24 out of 140 participating countries, a significant improvement from 34 out of a total of 137 countries in the 2017-2018 GCI. The Trinidad and Tobago economy is projected to recover as new energy projects are initiated in 2019. With several projects announced in the Government’s Mid-Year Budget Review in May 2019, the banking sector is expected to be supported by an acceleration in the execution of Government’s capital programme. Trinidad and Tobago banks are adequately capitalised with an industry average Capital Adequacy Ratio of 20.9% in 2018 well above the regulatory minimum requirement of 10%. The sector is poised to perform well in the coming years, notwithstanding the challenges which it is expected to face in the short term.

BANKING, INVESTMENT AND FINANCIAL SERVICES

SHORT TERM CHALLENGES

DISCLAIMER First Citizens Investment Services Limited, a subsidiary of First Citizens Bank Limited, has prepared this report. It is provided for informational purposes only and without any obligation, whether contractual or otherwise. All information contained herein has been obtained from sources that First Citizens Investment Services believes to be accurate and reliable. All opinions and estimates constitute the author’s judgment as at the date of the report. First Citizens Investment Services does not warrant the accuracy, timeliness, completeness of the information given or the assessments made. Opinions expressed may change without notice. This report does not constitute an offer or solicitation to buy or sell any securities discussed herein. The securities discussed in this report may not be suitable to all investors, therefore investors wishing to purchase any of the securities mentioned should consult an investment adviser.

BANKING, INVESTMENT AND FINANCIAL SERVICES

22 REPUBLIC FINANCIAL HOLDINGS LIMITED Who's Who Publication 2019/2020.indd 2-3

5/10/19 10:15 AM

BANKING, INVESTMENT AND FINANCIAL SERVICES

POLICE CREDIT UNION;

A SAFE PLACE FOR ALL

or the last sixty two years, Police Credit Union (PCU) has remained steadfast in its commitment to its members; “Growing Together; Building a Legacy”. Fuelled by an engaged Customer Service model, a highly empowered management team and driven by a robust marketing drive, the organization continues to deliver a high level of customer care.

Chief Executive Officer (Ag.)

It is through this diversity that the need for expansion is on the horizon with the construction underway for our Flagship Office which will be situated at #33- 35 Eastern Main Road, San Juan. We continue to serve our membership in excess of 16,000 and growing over a network of four strategically located branches throughout Trinidad and Tobago.

BANKING, INVESTMENT AND FINANCIAL SERVICES

Johann Borde

PCU strives to be the cornerstone for its members as their primary financial institution for advice, savings and investments and it should be noted that its membership of PCU does not consist of only Police officers, as is the common belief. For more than thirty years, the Credit Union has operated with an open bond, which, simply put, “Police Credit Union is open for everyone to join.” This remains true to our vision, “To be the Premier Financial Institution that meets the needs of a diverse membership.”

Through the family-oriented atmosphere that has been created, this unique Credit Union offers financial services that enhances the lifestyle of our members. PCU also takes great pride in our Corporate Social Responsibility through sponsored requests and support for various NGO’s and Police Youth Clubs. Our recently rebranded Consumer Division, PCU Plus Limited (a subsidiary of PCU) located at all locations continues to retail large and small appliances, household items and electronics at affordable prices. Additionally, any member or visitor is welcome to purchase items at any of our Consumer branches. PCU remains resolute as a Credit Union forecasting the needs of our growing membership and responding in every capacity possible.

A membership for everyone 612-4PCU Head Office #61 Tenth, Barataria

San Fernando 17-19 Irving Street

Arima #45 Sorzano Street

Tobago Mt. Marie Road, Scarborough

...Driven by

People,

Passion Performance!

BANKING, INVESTMENT AND FINANCIAL SERVICES

About Us Our team of consultants provide financially engineered solutions for the local and regional marketplace. We have also developed a pension administration software package for the administration of pension plans. About Investing Investing one’s money is generally a matter of weighing three factors: risk, return and time. Risk is a way to describe the fluctuations (or volatility) in the rate of return and the degree to which the rate of return will go up or down. Return is the earnings and gains on one’s capital over a measured period of time. Time is the length of time an investor plans to maintain an investment, and it helps to evaluate the appropriateness of an investment’s level of risk and return. Finally, an investor should look at diversification as part of his or her investment strategy. This will include investments across a spectrum of asset classes (i.e. stocks, bonds, mutual funds, etc.), domiciled both locally and internationally, and in varying currencies.

Nigel Baptiste President

BANKERS ASSOCIATION OF TRINIDAD AND TOBAGO (BATT)

INSTITUTE OF BANKING AND FINANCE OF TRINIDAD AND TOBAGO (IBF)

Level 1, Invader’s Bay Tower, Invader’s Bay, Port of Spain Tel: (868) 235-6291 Website: www.batt.org.tt

Level 1 Invader’s Bay Tower, Invader’s Bay, Off Audrey Jeffers Highway Port of Spain, Trinidad Tel: (868) 235-6291 Email: marketing@ibf.org.tt Website: www.ibf.org.tt

The Bankers Association of Trinidad and Tobago is a non-profit organisation formed among the commercial banks to promote collaboration on matters of importance to the banking sector. Our Mission is to play a core role in the growth and stability of the financial sector, through advocacy and representation, and to facilitate the provision of the most competitive banking products and services to our customers, with integrity and transparency. Our objectives are: • To foster a collaborative approach for positioning the banking sector in Trinidad and Tobago consistent with international trends, standards, compliance and changing markets and regulatory requirements.

Darren Ali President

• To play an active role in the education of the public on various risk mitigation methods as well as to enlighten them on their financial options.

Kelly Bute-Seaton Executive Director

• To work as a cohesive body in partnering with the Central Bank and other local regulatory and business agencies for the development of the banking sector, as well as to enhance their support for the productive sectors of the economy.

Marsha R. John

Chief Executive Officer

BANKING, INVESTMENT AND FINANCIAL SERVICES

Financial Engineering Specialists

About Us: The Institute of Banking and Finance of Trinidad and Tobago (IBF) is a non-profit organization established in 1984 to assist the advancement of banking and finance professionals through its offerings of professional educational programmes and corporate training services. We are the educational arm of the Bankers Association of Trinidad and Tobago. Our Council Members are representatives of participating commercial banks, the Central Bank of Trinidad and Tobago, the Trinidad and Tobago Unit Trust Corporation and the University of the West Indies. Our Mission: To facilitate the continuous development of banking and finance professionals and to promote high standards of knowledge, skills and conduct to meet the high demands of a changing financial industry. Our Vision: To be the preferred learning institution for financial services professionals. Who We Serve: IBF serves banking and finance professionals seeking career advancement through selfdevelopment. Some of our educational programmes include: 1) The Professional Certificate for Financial Advisors (Cert. FA), accredited by the Accreditation Council of Trinidad and Tobago. 2) The Diploma in Banking (DIB) which allows matriculation into UWI upon completion. 3) We are pleased to announce our partnership with Bangor University to offer the Chartered Banker MBA. This is the only dual qualification in the world which confers an MBA and the professional designation of “Chartered Banker”.

CONSTRUCTION, ENGINEERING AND TRANSPORTATION SHELDON WAITHE

These sectors reflect Trinidad and Tobago’s rich industrial legacy and the trickle-down effects of experience and technical progression continue the fine balance of progressing their respective portfolios to meet the requirements of the nation, while coping with rising project costs, availability of funds and meeting 21st century standards of infrastructure and implementation. On paper, the list of projects satisfies the needs requirement for an ever-expanding population. Though execution of said plans still garners criticism from some quarters regarding timeline/delivery, they point to a future-minded approach to modernise parts of the nation often overlooked by the industrial expansion eye (e.g. Tobago, Toco). While these intertwined sectors adapt to keep pace with a radically changing world, the one constant is the heavy reliance upon the Government to conceptualise and fund these mainstays of society. Regardless, the sectors continue to advance.

CONSTRUCTION The H’s dominate this sector, with homes, highways and hospitals top of the agenda and Prime Minister Dr. Keith Rowley declaring his pleasure at the pace of such projects, particularly in Tobago. Work on the new block of the Port of Spain General Hospital began in late 2018, while the brand-new Point Fortin Hospital is expected to open in 2019. The State Board, the Housing Development Corporation (HDC) pioneers the need to meet the demand for affordable homes, a tough task when there are 176,000 applicants. However, besides the opening of new housing estates in Mt Hope and Moruga, HDC has employed innovative ways to lessen the burden upon the public sector. These include: Public-Private Partnerships on future projects

A ‘sweat equity’ (whereby applicants can assist with the construction of the estate)

Adherence to the new Mortgage Caravan scheme, to create real homeowners out of the Rent-to-Own and Licence-to-Occupy persons in the HDC homes The decision by Sandals to not build a resort in Tobago greatly affected the outlook for the commercial construction sector. An estimated 3,000 jobs were earmarked for the project, but it was soon negated by the announcement of the building of the La Brea dry dock facility, creating 3,500 direct jobs. Also, the Crown Point Airport renovation will still go ahead.

ENGINEERING Mother Nature put the spotlight onto the engineering sector in the past year, with widespread flooding highlighting the continued need to adequately arrest this annual occurrence. But there was pride that August 2018’s 6.9 rated earthquake rattled the nation but its infrastructure held. With the number of large scale projects increasing as Trinidad and Tobago ploughs it way out of recession, the local civil and electrical engineering community can look forward to

involvement upon their own shores. For the mechanical and chemical engineers however, a major boon is the signing of a Memorandum of Understanding with Guyana in late 2018, to make full use of the Trinidad and Tobago engineer’s expertise in the petrochemical sector. Guyana’s President, David Granger espoused, “We have abundant raw materials, natural resources; we are confident that by collaborating we will be able to combine the natural resources of Guyana with the entrepreneurial expertise, capital and investment from Trinidad and Tobago.”

The engineers are also being given a role to diversify the landscape as Trinidad and Tobago takes baby steps towards better environmental practices. Taking its lead from the local universities, aspects such as soil science, bioengineering, waste water management and recycling, are now being given greater importance as the country follows the global lead on addressing these matters with haste. Trinidad and Tobago’s engineering have a major contribution to make in the coming years, at home and abroad.

TRANSPORTATION While Trinidad wrestles with the major issue of traffic and its effect upon production, lost hours and the like, there has been little headway in the creation of alternative transportation to reduce the number of vehicles on the road. MAJOR CHALLENGES INCLUDE:

DEVISING AND DECIDING UPON AN ALTERNATIVE MEANS OF TRANSPORT TO CREATE SAID REDUCTION

THE PUBLIC SECTOR – THROUGH STATE BOARDS – STILL OPERATES THE NATION’S INTER-ISLAND TRANSPORT, A SOURCE OF WOE FOR SOME TIME, PARTICULARLY IN THE PAST TWO YEARS

CONSTRUCTION, ENGINEERING AND TRANSPORTATION

1 2 3

PRIVATE SECTOR INVOLVEMENT, GIVEN THE NEED TO REJIG THE PROCESS FOR THE SAKE OF THE LOCAL ECONOMIES, EFFICIENCY, PRODUCTION, COMPETITIVENESS AND CITIZEN WELLNESS

THE STAPLE OF INTER-ISLAND TRANSPORT ALSO HAS TO BE MEANINGFULLY ADDRESSED:

Continued maintenance problems often sideline the ferry service between the islands, especially in peak periods. As a temporary measure, the Government has leased another fast ferry; in June 2019, the HSC Jean de la Valette, arrived safely from Spain. The vessel will now undergo routine inspection and clearance as the required cadre of local staff is trained for its operations. To end the continued leasing of boats, Government has ordered the building of two ferries from Australia as a permanent solution. These are scheduled to arrive by mid-2020.

The Caribbean Airlines air bridge continues to increase its capacity, now transporting 962,000 passengers between Trinidad and Tobago per year, however bookings still have to be made well in advance to ensure travel on the desired days, particularly during peak holiday periods. Added flights are still a requirement to be met.

PROJECTS THAT HAVE BEEN PUT ON HIATUS:

The Fast Ferry from Toco to Tobago with the accompanying first-class road from Valencia to Toco

The exploration of a viable Rapid Rail system as an alternative means of transport

The Curepe Interchange is the next major transportation project within the country; now in phase 1, the expected completion date of early 2021 will alleviate the congestion issues. Forever interlocked, these pillars of Trinidad and Tobago are in good stead to carry the nation forward, with tweaks needed to enhance the advancement.

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CONSTRUCTION, ENGINEERING AND TRANSPORTATION

EDUCATION AND TRAINING SHELDON WAITHE

Always a hotbed of opinion, conjecture and deep concern, Trinidad and Tobago’s Education and Training models are constantly seeking improvement and investment to keep the nation competitive and adaptable to global changes. Trinidad and Tobago’s education/training infrastructure is amongst the best in the Caribbean, but does that equate to it being satisfactory for the country’s future and can it currently provide the opportunities to lay the foundation for the required diversification of the economy? The Government has continued the trend of awarding the largest portion of the annual budget to the Education and Training sector. For the 2018-2019 period, Education will receive TT$7.392 billion from a total budget sum of TT$51.776 billion. Understanding that investing in education can yield significant development, including reduced poverty, higher economic growth and lower crime levels, Minister of Finance the Honourable Colm Imbert was resolute on the substantial allocation, stating “Our human resource capability is an essential requirement for undertaking and implementing successfully, key actions and initiatives for achievement of our long-term development goals.”

EDUCATION The framework of education in Trinidad and Tobago retains the factors of the past decade:

Free and compulsory for ages 5 to 16 Seven years at primary school level Secondary Entrance Assessment to determine the child’s secondary school Caribbean Secondary Education Certificate (CSEC) taken after five years Caribbean Advanced Proficiency Examinations (CAPE) for 6th Formers Private and religious schooling available for a fee Tertiary education free for all Trinidad and Tobago citizens (up to the undergraduate level - conditions apply) Both Government and the private sector provide academic scholarships (369 Government scholarships were awarded in 2018) Free part-time programme of Continuing Education and Training for adults

The Ministry of Education has stated the following projects as priorities in the coming year: Completion of the project to complete or repair 27 schools across both islands Address shortcomings in technical and vocational teacher training Increase the number of scholarship opportunities available to Trinidad and Tobago citizens Empowering differently abled students and ensuring inclusiveness and equality Zero tolerance for indiscipline in schools Continuation of workshops to increase the pedagogical, technological and management skills of primary school teachers Police involvement to pre-empt incidents of violence in schools A significant advance has been the development of the Draft Education Policy Paper titled “A Look into the Future”. The welcome initiative comprised a number of consultations held across the country with all stakeholders, for views on ways to improve the education system. Minister of Education, the Honourable Anthony Garcia indicated that the purpose was to

get a wide cross-section of contributions, to get education to a level that would improve life for the students and by extension, the country. He explained, “It was decided by the Cabinet to engage in further discussions so that we can establish policy directions for the Ministry of Education and by extension, the Government of Trinidad and Tobago. It is our hope that these consultations would evolve into a White Paper that would be taken to the Parliament, which would be the official Government’s policy where education is concerned for the next five years.”

Primary Education in 2018: •95.2% enrolment rate •19,139 students sat SEA Exam •65.5% of students scored above 50%

Secondary Education in 2018: •16,042 students sat CSEC exams •60% of CSEC students earned a full certificate •95.10% pass rate for CAPE students •1,486 CSEC students failed to attain any subject passes

TRAINING Most relevant bodies, from local and regional universities to private business schools and tourism institutes, adhere to ACTT’s rating. There are 11 accredited and 58 registered institutions in Trinidad and Tobago, with various sectors including:

Law

Health and Environmental Sciences

Science, Technology and Applied Arts

Journalism and Communication

Theology

Hospitality and Tourism

Nursing

Liberal Arts and Human Services

A range of extensive training courses are also provided by the Government through bodies such as the Youth Training and Employment Partnership Programme (YTEPP). First created to serve students between the ages of 15 to 25, the programme has expanded both its age parameters and the skills training that it offers. Barbering, plumbing, data operations, child care, welding and graphic design are just some of the diverse courses on offer to help YTEPP attain its goal of making more people employable. Like other Ministry of Education initiatives, it is free and in some cases, offers a stipend.

OUTLOOK There is every opportunity offered for free education at every level in Trinidad and Tobago (bar postgraduate), a status of which few countries can boast. It highlights the country’s emphasis on investment in the sector. Legitimate concerns exist at the primary and secondary level though the recently held consultations are the first step to meaningfully addressing them and provide equal infrastructure enjoyed by training and tertiary education.

EDUCATION AND TRAINING

Falling under the Education umbrella, responsibility for ensuring that secondary and tertiary education training is up to standard falls to the regulatory entity, the Accreditation Council of Trinidad and Tobago (ACTT). A key player, ACTT’s standards are ensured by its affiliation with similar bodies globally, e.g. Commonwealth of Learning and American Society for Quality.

EDUCATION AND TRAINING

Slimdown 360

Jody White KIERAN ANDREW KHAN

N completing his university studies in management and finance, Jody White declined a scholarship that would allow him to pursue his Masters; instead opting to begin working in the pharmaceutical sales industry. He left that career path less than two years in as he explained, “While I didn’t have an exact plan as to what kind of business I wanted to start, I knew that I had a passion for health and fitness so that it would be something in that space. I started to look for gaps in the market and soon realised that calorie-controlled meals that could be ordered online and delivered to individuals were not something that we had here in 2010. Of course, it was widespread in the US but not here,” he pointed out. White’s brand, Slimdown 360, has since expanded to include packaged goods that are available on their website, shopslimdown360.com, Amazon.com and across England and Europe as well by way of international shopping sites. Those products cater specifically to the growing gluten-free industry and include sweet potato pasta, cassava pasta and instant mashed provisions. “The advantage that we have over the foreign options in this market niche is that our products are single ingredient ones – the sweet potato pasta for instance only contains sweet potato – no fillers or additives as some imported options include and our product is far more economical as well.” The idea to create this product range came about during the meal planning for his Slimdown 360 meal service whereby the team wanted to include gluten-free options that were more nutritious but could not find ones that would meet their needs. “It’s a process that required a lot of trial and error,” he noted, “ but today we have one of the largest indoor dehydrators in Trinidad and Tobago. We have also established a system of working with local root crop farmers and the National Agricultural Marketing and Development Corporation to source our raw ingredients and also have connected with exporTT to make use of some of their incentive programmes.”

entrepreneurs in achieving their goals. “There is a large and growing gluten-free market in the US and UK, and we intend to capitalise on that,” White observed. “We are seeking to grow and scale in this product category but also to expand into other areas such as dehydrated fruit, sweet potato and cassava fries and more. In the interim, White along with his wife, continue to be quite successful with their meal delivery service, which started in his mother’s kitchen. “We continue to adapt and grow by offering quality service and value. We are now able to incorporate the products we create into the meals we cook in items such as cassava waffles or sweet potato muffins. It allows us to vertically integrate and improve our value chain, too.”

In 2018, White also participated in the Pitch@Palace – a programme founded by Prince Charles, the Duke of York, to assist

Jody White was nominated in the Emerging Entrepreneur category of the 2018 EY Entrepreneur of the Year awards. Slimdown 360 is currently looking at reinventing their brand to disassociate from the notion that it is only a weight-loss meal service and continues to invest heavily in R&D. www.slimdown360.com

ENERGY AND ENERGY-RELATED INDUSTRIES

Trinidad and Tobago’s energy sector is predicted to make a modest recovery in 2019, on the back of increased natural gas production and hence increased LNG and petrochemical exports. However, the future of oil production largely relies upon the new State oil company, Heritage Petroleum Company, and the ability of the new company to attract capital and successfully drill new wells, improve the integrity of its existing assets and improve operational efficiency. In a recent Trinidad and Tobago Energy Chamber event, a senior member of Heritage Petroleum expressed optimism about the opportunity to produce more from the existing acreage.

GAS PRODUCTION OUTLOOK Trinidad and Tobago’s gas production trended upwards in 2018, after years of falling production post the 2010 peak. The current projections indicate continued growth through 2021, when production is predicated at 4.14 billion cubic feet per day (bcf/d), meeting expected demand from existing plants. Trinidad and Tobago’s peak natural gas production occurred in 2010 at 4.3 bcf/d. In February 2019, gas production was 3.9 bcf/d which is the highest production rate since 2014. With existing wells showing average annual declines in production of approximately 12-15% per annum, the increase in gas production is expected to come from new fields, in addition to compression projects and additional development drilling from existing platforms. Trinidad’s newest gas producer, De Novo, successfully brought the offshore west coast field, Iguana, into production in December 2017. The company produces on average 75 million standard cubic feet a day (mmscf/d). BPTT achieved first gas for the Angelin in February 2019. The new platform, BPTT’s 15th installation offshore Trinidad and Tobago, has a production capacity of 600 mmscf/d. In terms of new field development, projects that are currently either in execution or in advanced planning stages include Shell’s Bounty and Endeavour fields, all off Trinidad’s east coast. In addition, Shell is developing its Colibri project off the north coast. The recently announced Matapal project will develop the gas resources discovered by BPTT in 2017 with the Savannah exploration well. The project will be a three-well, subsea tie-back to the existing Juniper platform, with first gas in 2022.

The shallow water bid round closed in May 2019. The bid round offers acreage off the east, north and west coasts of Trinidad and the Government expected to attract significant interest from both the existing international operators in Trinidad and Tobago and new players as well. The results were somewhat disappointing in that the Ministry of Energy and Energy Industries only received bids on three blocks. The bids that were received were jointly bid on by BP and Shell. While it is disappointing that the number of bids was not what was expected, it is encouraging that two major international oil and gas companies continue to express confidence in Trinidad and Tobago and are committed to further exploration activity.

PETROCHEMICALS AND LNG The major development in the petrochemical sector in 2019 will be the coming on stream of the Caribbean Gas Chemicals plant in La Brea. For the existing producers, the main challenge will remain the availability of natural gas at competitive prices. There was significant progress in contract negotiations between the National Gas Company of Trinidad and Tobago Limited (NGC) and downstream plants during 2018, but significant further negotiations remain, and the challenge of gas supply remains a threat. The difficult negotiations between the Government and the suppliers of gas to Atlantic LNG appear to have made significant progress towards the end of 2018. Shell signed an agreement in May 2019 which is a significant milestone for the Government as it features an enhanced revenue package for the sale of LNG. Recently however, BPTT announced that there were issues with their infill drilling programme which led them to place a hold on the programme. If the issues are not addressed, the fear is that this will result in BPTT not being able to meet contractual obligations to supply gas to Train 1 after 2020.

CRUDE OIL PRODUCTION The big story in the Trinidad and Tobago energy sector in 2018 was the closure of the Pointe-Ă -Pierre refinery. For the coming year, there will be continued widespread interest in any possible buyers of the refinery assets. Heritage Petroleum was established to focus on upstream exploration and production. The company has a major task ahead of it to turn around oil production, which fell significantly during 2018, and become profitable. Crude oil production to the end of 2018 has been downward trending and reached a low of 63,000 barrels per day, less than half of what it was 10 years ago (114,000 barrels per day). Since the establishment of Heritage, there have been small month-on-month improvements in production. The fall in oil prices at the end of 2018 and projected low pricing in 2019 will not help, but the good news is that the first few shipments of crude oil were reported to have received prices in excess of the West Texas Intermediate (WTI) benchmark. This improved pricing should also help the smaller oil companies who traditionally sold oil to the refinery at a price lower than WTI. In addition to Heritage, other oil companies operating in Trinidad have announced plans to increase investment in new production and there is some exploration activity underway.

RENEWABLE ENERGY While increasing profitable oil production is an obvious short-term objective for the local economy, the reality of the global economy is that technological change and environmental and climate policy are driving forward a massive shift towards electric vehicles. This is likely to mean a long-term downward pressure on oil prices as supply exceeds demand.

ENERGY AND ENERGY-RELATED INDUSTRIES

2019 BID ROUND

With the world moving towards renewable forms of energy, developing expertise in this area is a priority for Trinidad and Tobago. During 2018, there was a lot of policy discussion on renewables and interest in the area is high amongst both the general public (especially younger people) and the private sector. The much-anticipated call for grid-scale renewable energy generation projects is due to close this year and investment decisions coming out of it will be closely watched by many people. A new renewable energy fund has recently been launched on the Trinidad and Tobago Stock Exchange to generate capital for investment in renewables both here and around the Caribbean. In addition, Minister of Public Utilities, Robert Le Hunte, has expressed a keen interest in energy conservation and energy efficiency. The Minister, at the recently concluded Energy Efficiency and Renewables Conference hosted by the Energy Chamber, said that if we could reduce the gas we consume for power generation by 10% it would save the Trinidad and Tobago Electricity Commission (T&TEC) TT$100 million. He added that that gas could be sold to the petrochemical sector where it would earn better returns. The Minister also indicated that Cabinet recently appointed a committee to develop a National Energy Conservation and Energy Efficiency Action Plan.

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ASCO is the leading provider of safe and environmentally responsible supply base logistics services and has a long and unrivalled track record of delivering safe, quality, reliable and efﬁcient logistics services to the global oil and gas industry. ASCO established operations in Trinidad and Tobago in 2000, where we have helped oil and gas operators and other major oil and gas service companies run their ope operations smoothly and safely in Trinidad and Tobago, Guyana, Suriname, French Guiana and the Falkland Islands. Managing the oil and gas supply chain is a complex and challenging business, we understand the consequences of disruption to exploration, drilling or production and through our strategic obsessions of safety excellence and service delivery excellence, our promise is simple - assured safe delivery. We provide end-to-end supply chain solutions, integrating our skills and capabilities with that of our dedicated third pa party contractors. Our services include: • Integrated supply base operations • Provision and management of CCU ﬂeets • Cargo handling • Warehouse and materials management • Marine technical advisory services • OCTG storage, handling and maintenance • Integrated waste management and assurance • Vehicle and road safety management

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Ian Pierre

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Tara Pascall

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Chaguaramas...

A Deepwater Hub KEITH LEWIS

HAGUARAMAS, which was named by its original Amerindian inhabitants, describes the Palmiste Palm which lined its shores in their native language. The 14,000 plus acre peninsula and archipelago, which projects westward from Trinidad’s mainland towards Venezuela, acts as the gateway to the Gulf of Paria, one of the largest natural harbours in the world. The Port of Chaguaramas, first home to Amerindians, was settled and fortified on Gasper Grande Island by the Spanish Navy in 1796 under Admiral Sebastian Ruiz de Apadoca. Some 145 years later, in 1941, Chaguaramas was leased to the United States government for the establishment of a Naval Base and Air Station in support of the allies World War II efforts. When the last of the Americans vacated Chaguaramas in 1978, the peninsula became host to a combination of industrialised business, maritime services, commercial fishing and recreational marine activity. In recent years, the Port of Chaguaramas has emerged as a deepwater hub for the offshore oil and gas industry in the region. The sheltered anchorage of the port, which is protected from the northeast trade winds and the north Atlantic Ocean swells, provides a safe and comfortable berthing for commercial vessels of almost any size. The deep waters of the port, combined with the availability of world-class docking facilities, make Chaguaramas a preferred staging point for major projects in the region that require larger deep draft vessels for execution. The port is home to shore base facilities for multinational logistics companies that support the drilling and production activities of operators such as BHP, Shell and BP on the east coast shelf of Trinidad. From 2012 to 2017, it served as a logistics hub for exploration and development drilling for new prospects in Venezuela and Grenada, while also supporting the subsea field development of the large Dragon Gas field in Venezuela.

During the downturn in the energy industry from 2015 to 2017, the port arose to support yet another niche in the oil and gas industry, facilitating the cold stacking of nine drillships belonging to Transocean. These operations provided a much-needed activity boost to the marine industry and six of the vessels are still moored in Chaguaramas, providing revenue and work opportunities for Government, contractors and personnel. Most recently, the advent of deepwater drilling in the Caribbean has generated exceptional activity in Chaguaramas. The hub is currently supporting exploration drilling in Trinidad and Tobago, Guyana and Suriname by BHP, ExxonMobil and Tullow, respectively. It is also supporting the development drilling and FPSO installations for ExxonMobil’s world-famous projects Liza Destiny and Liza Unity, while continuing to service Trinidad’s daily offshore operations. Hosting support services for modern deepwater developments inherently means that Chaguaramas is exposed to new and emerging technology. The ChagTerms port has been used as a staging and pre-commissioning facility for the TechnipFMC Subsea Trees and associated hardware being installed on the ExxonMobil Liza Destiny Project. The transfer of technology process extends regionally with Chaguaramas playing host to world-class, energy-based educational training. This demonstrated by Subsea Specialist Ltd hosting TechnipFMC Subsea School and Blue Laguna ROV Induction Training for Guyanese and local engineers. As the Caribbean deepwater industry continues to grow, Chaguaramas is well poised to flourish with it, taking advantage of its physical and technological features that have set it apart from any other port in the Caribbean. If the current trajectory is well managed, the deepwater hub of Chaguaramas can come to represent what Aberdeen is to the North Sea.

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS SHELDON WAITHE

The essence of the well-being of Trinidad and Tobago’s citizenry is enshrined in these five sectors of society. They also take the crucial role of defining the benchmark of quality for a nation’s infrastructure and as such, they reflect the country’s overall proficiencies.

HEALTH The sector continues to be driven by Ministry of Health and the allocation of just over 10% of the 2019 budget (TT$5.695B). Despite this investment, there is still a shortfall in staff, particularly amongst specialist doctors, resulting in the local health sector suffering from the almost ubiquitous strain experienced by global public health services. Facility-wise, the nation is adequately covered geographically in relation to each island’s size:

87 public health facilities 5 regional health authorities 9 hospitals

(including Point Fortin which is currently under construction)

3 teaching hospitals A ratio of 2.7 hospital beds per 1,000 persons

The private healthcare sector continues to expand in Trinidad, comprising a total of 10 private hospitals and institutions. A large number of insurers offer private health insurance that covers the majority of the expenses in most medical cases. Despite the aforementioned shortage of specialists, private hospitals are currently able to provide 90% of the required procedures without the need of flying in foreign doctors. Opportunities that have been identified by the sector include: A move towards a National Health Insurance System with costs funded by a levy upon the population (currently, the system works by being funded from the Pay As You Earn income tax surcharge) Medical tourism – in line with the policy to diversify income streams, the idea has been floated to follow the model instituted by Colombia and Panama, whilst taking advantage of concessions offered by the Trinidad and Tobago International Financial Centre (e.g. private hospitals currently import drugs duty free)

SAFETY Elevation of risk management to global standards

Trinidad and Tobago’s industrialised history has meant a particularly high standard of safety compliance that has emanated from the energy sector and trickled down to other industries.

The agency, OSHA, is responsible for expediting the principles of the Act:

By extension, any entity that interacts with these multinationals (or their local offspring) also has to adhere to these global standards. Indeed, Trinidad and Tobago’s impressive decades-long energy sector safety record is confirmation of the high level of its safety practices. Safety as a whole for other sectors of society took a giant leap forward with the passing of the updated Occupational Safety and Health Act 2006.

Ensuring practical application of the best health & safety practices

Commitment to safety for all staff and sectors in Trinidad and Tobago

Compliance by both employers and employees to best safety practice

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

The continued presence of multinational companies (MNCs) over decades of energy production set the tone of safety standards and has imbedded it into the organisational culture of local companies along the energy chain.

Creating accountability to safety across all industries

OSHA has been given the teeth of prosecution to aid in their mission and has been successful in raising the standards across the nation. Excellent safety means excellent management of the entire process from inspection to approval; OSHA is armed and experienced in both.

SECURITY This sector has been severely tested in 2018, as has been the trend in preceding years, impacted by the worsening Venezuelan crisis and the resulting migration of their nationals to Trinidad and Tobago. This – in addition to the ongoing internal nationwide battle between local gangs, together with incidents of piracy on the regional seas – has stretched the armed forces to their limit. However, important steps have been enacted to confront both internal and external security issues. Namely:

The appointment of a permanent Police Commissioner, former Minister of National Security, Gary Griffith, in August 2018 The appointment of the Honourable Stuart Young to the post of Minister of National Security, also in August 2018 Commitment to funding the process to get 14 interceptor boats back into service in 2019 The creation of a CARICOM security implementation division The appointment of Griffith, the first permanent Commissioner since 2012, created an immediate upsurge in confidence amongst the population and injected vigour into the Police Force. Statistics may not yet show the extent of said improvement, but high-profile narcotic busts coupled with a marked increase in detection rates, do indicate that improvements have been made in this crucial sector. Citizens now await continued improvements to ascertain whether the appointments can buck the trend and be deemed a success.

Regionally, Trinidad and Tobago’s Prime Minister Dr. the Honourable Keith Rowley, the current head of CARICOM’s security committee, reiterated Trinidad and Tobago’s perspective to combat the growing issues for the country and the Caribbean as a whole, “Our regional security framework is the mechanism through which greater collaboration among the regional security forces and institutions will operate, in our efforts to combat transnational crime and other security threats.”

ENVIRONMENT Admittedly, Trinidad and Tobago has been slow on creating and implementing meaningful green policies and thereby initiating the necessary culture shift to lift the standard of care for the environment. Tasked with the job, the Environmental Management Authority (EMA) – the State Board responsible for every relevant topic from noise levels during Carnival, to helping ensure the readiness of the Disaster Preparedness Programme – has stepped up its stated intentions, guided by Government policy outlined in the most recent budget, which pinpointed the mission of strengthening the following areas:

Natural resource management terrestrial ecosystems and forests, biodiversity, water resources and marine ecosystems and resources

Regarding air quality and cutting emissions: Pollution and chemical management air, water, land and marine pollution

Climate change management overarching and cross-cutting environmental issues with socioeconomic and developmental implications Waste management waste disposal, solid, electronic and hazardous waste

These mandates are very much in their infancy. As a guide to Trinidad and Tobago’s current stance on environmental issues, its citizens are still not required by law to recycle or to separate their waste prior to collection, as has been implemented in other countries. Recycling was initially reduced in the past year, with uncertainty over the ability of the main provider of these services, Plastikeep, to service the nation. The announcement in February 2019 that the EMA will take over the service, under the name iCare, was a welcome one, together with the pledge to enhance Plastikeep’s collection of household plastic, glass, and aluminium waste. Currently, there are 85 iCare collection points across Trinidad and Tobago. Trinidad and Tobago has signed up to a number of global conventions and protocols, including Kyoto, Stockholm, Basel and the recent Paris agreement. Enforcement of its policies is carried out by special reserve officers that comprise the Environmental Police Unit, established in 1999.

The country has committed to cutting its carbon dioxide emissions by 15% in 2030 The biggest hurdle to achieving this is the funding required for this major exercise: TT$2 billion Funding is accessible from the United Nations and Trinidad and Tobago’s Green Fund reserves The Green Fund (0.1% tax of gross sales and receipts) has collected over TT$4 billion since its inception in 2001 NGOs and environmental projects can apply for funding from the Green Fund reserves Within the private sector, companies have begun to champion environmental issues. For example, supermarkets now charging for the use of plastic bags have raised awareness while creating the needed culture shift. NGOs too, have taken up the role of educator on the matter, such as Environment Tobago’s partnership with the Department of Forestry, to make future generations aware of the need to respect and protect the environment. Of all the sectors listed in this article, the environment requires the most work to raise its standards, though the mantra of ‘low-hanging fruit’ makes quick change possible if implemented properly. The biggest challenge remains the security sector, with Health’s hurdles also to be overcome if they are to attain or supersede the standard of Trinidad and Tobago safety sector.

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HUMAN RESOURCE AND MANAGEMENT CONSULTANCIES JOEL HENRY

Like many industries, human resource management (HRM) has felt the effects of the economic downturn in Trinidad and Tobago. In fact, HRM, still an emerging profession, has been hit harder than some others because it was viewed as non-essential for organisations. “Whenever there is a downturn HR positions are usually the ones that get cut,” says Maxine Attong, President of the Human Resource Management Association of Trinidad and Tobago (HRMATT). However, as organisations accept the new economic realities of the market, HRM is increasingly being seen as an important tool for competitive service delivery and efficiency. “The economic times have forced organisations to look at the quality of service they are getting from their workers and to make more demands of them,” says Attong. “They are asking, ‘when I employ you, what am I getting?’.” HRM is entering a new phase, with new opportunities, tempered however by the still sluggish economy.

HRM IN TRINIDAD AND TOBAGO HRM, the strategic management of people within organisations, has emerged as an industry in Trinidad and Tobago over the last 20 years. Prior to that, functions related to employees were carried out by personnel managers, industrial relations experts and administrative staffers. With programmes of study provided by educational institutions such as the Arthur Lok Jack Global School of Business, the School of Accounting and Management, and others, HRM has grown into a recognised profession and industry. Trained professionals employed within organisations THE HRM INDUSTRY CONSISTS OF: HRM consultants and trainers

HRM firms

Administrative and support staff within HRM departments

HRM education and training providers

It is estimated that there are more than 10,000 people employed in the industry. Human resource professionals and departments are employed in locally based conglomerates, the energy sector, financial institutions, other large-scale companies, and in Government ministries and other State-run entities. While small and medium-sized firms may not have a permanent, internal HRM resource, many utilise consultants and firms to provide these services. HRMATT is the professional association for the industry.

In the period 2018-2019, HRM experienced some improvement as organisations have become accustomed to the new reality of the economic downturn. Prior to this (from 2016-2017) the industry was negatively affected by the slowing economy. “We experienced cuts in training and talent development budgets,” says Attong. “Companies cut whatever they considered not essential to their bottom line.” She adds, “In 2018, what we saw was a return to training and development. People said we cannot keep waiting for the economy to get better and we realised this is the new normal.” Organisations are looking to HRM to improve service delivery of their human resources to increase their cost efficiency and competitiveness. In addition, as organisations have reduced or plan to reduce staff because of the downturn, human resource professionals can provide strategic support for the internal restructuring of roles and functions required of a smaller team.

OPPORTUNITIES AND CHALLENGES PETROTRIN CLOSURE On 30 November 2018, State oil company, the Petroleum Company of Trinidad and Tobago Limited (Petrotrin) closed its refining operations. This meant the loss of 3,400 permanent jobs and 1,229 temporary positions, a potential influx of thousands of unemployed onto the job market. The company has reportedly dispersed TT$2.7 billion in exit payments and others to the former employees. Though the loss of almost 5,000 jobs is a negative for the economy, economists see a potential opportunity for retraining and employment in sustainable industries. Petrotrin has lost TT$8 billion in the last five years, is TT$12 billion in debt and owes Government TT$3 billion in taxes and royalties. At present however, the company’s former workers are feeling the impact of job loss and a national solution, provided by the State, has been recommended. VENEZUELAN MIGRANT CRISIS Due to economic and political instability at home, millions (estimates range from 2.7 million to 3.6 million) of Venezuelans have fled their country in the last four years. Tens of thousands, projected in some quarters to number as high as 60,000, have come to Trinidad and Tobago. Venezuelans are an emerging phenomenon on the local labour market. They are skilled and unskilled workers, and there are many highly

qualified professionals in several fields. If their status is regularised, it will impact the job market by increasing competition in the national workforce and providing employers a wider pool of potential hires. From an HR perspective, this is an opportunity to provide training and development for workers to compete more effectively. REMOTE WORKING Technology is opening up new opportunities in HRM, primarily through remote working. Now that Trinidad and Tobago has become a broadband society with widespread access to high-speed internet and hardware such as computers, tablets and laptops, the option now exists for workers to perform their functions outside of the traditional office space. Human resource professionals are well placed to assist organisations and their people in navigating this new environment. “We have everything we need to work from home effectively,” says Attong. “It is for organisations to trust employees and we have a lot of work to do in that area because unfortunately a precedent has been set in terms of employee productivity.” Remote working can eliminate hours of lost time due to congestion on the nation’s roads and alleviate the mental and emotional effects of such traffic. FLEXI-TIME Similarly, flexible hours of employment can also have a positive effect on the traffic situation, worker well-being and by extension, productivity. WORKPLACE LEGISLATION Legislation such as the “National Workplace Policy on Sexual Harassment in Trinidad and Tobago” has the potential to make a considerable impact on organisations and HRM will be crucial in preparing them for the new conditions it will impose on gender-based employee relations. GUYANA AND BEYOND As Trinidad and Tobago continues to advance its HRM industry in terms of skills and number of professionals, new opportunities are opening up beyond the nation’s borders. Guyana is of particular interest as the country moves into the energy industry and industrial development, but HRMATT sees opportunity throughout the region and even beyond. ECONOMIC UNCERTAINTY However, like all industries, HRM is subject to the larger economic picture in Trinidad and Tobago of low growth. This will continue to have an impact on spending on employee-related activities.

Statistics taken from the Central Bank of Trinidad and Tobago Key Economic and Financial Statistics: POPULATION AND LABOUR FORCE (2017) Total Labour Force:

633,700

Persons with Jobs:

603,100

Total Unemployed:

30,600

Participation Rate:

59.2%

Unemployment Rate:

4.8%

SECTORAL DISTRIBUTION OF EMPLOYMENT: Agriculture

22,300

Petroleum and Gas

14,500

HUMAN RESOURCE AND MANAGEMENT CONSULTANCIES

HR AND THE NEW NORMAL

Manufacturing (inclusive of Mining and Quarrying)

48,900 Construction (Inclusive of Electricity and Water)

88,600

Transport, Storage and Communication

42,600

Other Services

384,100

Not Classified

2,000

EDUCATIONAL ATTAINMENT OF EMPLOYED LABOUR FORCE: Primary Education

106,125

Secondary Education

358, 500

University Education

136, 225

Eastman & Associates Ltd. Human Resource Management

Experience:

HUMAN RESOURCE AND MANAGEMENT CONSULTANCIES

Recruitment and Selection Outsourcing Learning and Development Industrial Relations Services Psychometric Testing & Assessment Centre Coaching and Performance Management HR Management and Interventions Business Process Management Competency Assurance and Management Payroll Services

Since 1980 your partners for success

+1.868.625.9212 www.pmsl.org

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HUMAN RESOURCE AND MANAGEMENT CONSULTANCIES

•

Employee Engagement ...the Holy Grail of Talent Management Caribbean Centre for Leadership Development – RAM RAMESH

“O

NLY 15% of the world's one billion full-time workers are engaged at work. It is significantly better in the US, at around 30% engaged, but this still means that roughly 70% of American workers aren't engaged. It would change the world if we did better." Wrote Jim Clifton, Chairman and CEO at Gallup in his blog recently (June 13, 2017). Employee engagement has been the elusive holy grail for most managers regardless of industry sectors or geographic territories. How can managers and leaders increase engagement level in their organisations in order to boost productivity and improve profitability? There are five factors you can use to improve employee engagement in your organisation. 1. Recruit Right Employee engagement starts even before a person is recruited by the company. That may sound a bit odd, but you cannot expect great engagement if someone was just picked off the street and given a job with no burning desire to work for your company. Employees who really want to work for you are more likely to start off being highly engaged than employees who just want a job. Therefore, you will notice that companies that have great employee engagement are usually hard to get into in the first place. They place several barriers before you can enter as an employee. Some Silicon Valley companies put you through at least half-dozen hoops – tests, interviews, lunch outing, even a team sport, to see how you perform in technical, informal and team environments. Make sure you take your time to get to know the person you are bringing into the organisation – do they have the right skills, but more importantly, do they have the right attitude to fit into your culture? Once you have hired an individual, make sure their onboarding process is smooth and effective. Assign a buddy on the first day to show them around and make them feel at home. 2. Recognise Employee engagement takes a nose dive when employees are not recognised appropriately for their contribution. Any organisation that follows a proper recruitment process offers employment only to those they feel will make a positive contribution. Therefore, any time they make a positive contribution, acknowledge and celebrate them, not just by patting them on the back, but by noting what exactly they did

and how it made a positive impact to the organisation. Catch them doing right. 3. Reward Is your reward system structured appropriately to ensure continued engagement? What gets rewarded gets repeated. An organisation that is clear about what behaviours it wants from its employees, and rewards them consistently for those behaviors, is far more likely to ensure greater level of engagement. When it comes to rewards, one size surely does not fit all. A reward that may be very motivating to one, may not motivate another. Recently, an organisation that wanted to improve sales offered a cash reward to its sales force. While it motivated some, it did nothing to motivate many others, who would have appreciated something more suited to their personal preference, like a cruise trip for two (of the same value). It is the difference between placing some cash in an envelope and handing it as a gift to a friend, instead of taking the time to know what your friend would like, and getting that for them. It shows how much you know about them and how much you care. 4. Respond Engaged employees want to shape the organisation. They want to be heard. And they want their ideas to be considered seriously and, if appropriate, implemented. Listen to what your employees are saying. Establish many different channels through which they can voice their ideas. When you hire someone, remember, you hired them not just for their hands and back, but for their brain as well. Respond to their suggestions appropriately and in a timely manner. Have a democratic process to identify the good ideas, and give them the opportunity to implement the same. 5. Remove/Re-evaluate Every manager has a responsibility to take the hard decision to terminate an employee if he or she doesn’t work out. The earlier you do this the better it is for both the employee and the organisation. The rest of the team will respect you for your clarity and courage, of what is acceptable performance and what’s not. Engagement levels invariably fall when the organisation tolerates mediocrity and does not have the courage to weed out the bad apples. Having a highly engaged workforce is the number one job of any managerial leader.

INFORMATION AND COMMUNICATIONS TECHNOLOGY INFOCOMM Technologies Ltd. - Atiba Phillips

The need for digital transformation throughout the region has been echoing at every corner. Caribbean Development Bank (CDB) President, Dr. Warren Smith, placed this item among the key issues facing the region saying, “Digital transformation is indispensable. It will change the way we live, consume and produce. Harnessing digital power is equivalent to securing our future. We must put our youth in the driver’s seat and at the centre through high-quality and equal access to education.”

greater access to available e-Government and other services. Through this programme, GoRTT intends to provide greater online access.

After a downward trend over several years, the ICT environment in Trinidad and Tobago may be showing initial signs of improvement. Data from the World Economic Forum’s Global competitive rankings indicates that there has be an 11-point increase in the 2017-2018 ranking over that of the previous year.

The project will include public hospitals and health centres and be expanded island-wide to ensure connectivity in almost every community, starting with public spaces such as passport and licensing offices.

The provision of free Wi-Fi is a countrywide initiative of the Government of the Republic of Trinidad and Tobago (GoRTT) aimed at bringing more citizens online and allowing

The implementation arm of the Ministry of Public Administration, iGovTT, was mandated to establish community-based ICT centres to provide e-Government services, free internet access and ICT training to citizens and business communities. Centres are already located in Cumana, Marac, Guayayguayare and Penal.

iGovtt was also responsible for the installation, configuration and maintenance of free Wi-Fi hotspots for the travelling public on Public Transportation Services Corporation (PTSC) buses. It is expected to be rolled out to all PTSC transport hubs.

Several Government agencies have taken steps to automate some aspect of their service or processes, a welcome move by both the public and businesses alike. Some of these include:

TTconnect A one-stop portal that provides access to multiple Government services.

e-Tax A free service offered by the Inland Revenue Division that allows you to manage your taxes online.

Permit and Vehicle Registration A service to quickly verify the validity of your driver’s permit and validate the ownership and registration of a vehicle.

If the number of events and conferences being put on is any indication, activity in the space certainly has heated up. In the last few months alone, the following were held:

The International Telecommunications Union (ITU) Workshop on ICT Indicators was held at the Hyatt Regency on 29 April 2019 The Caribbean Telecommunications Union (CTU) put on its 30th Anniversary Celebrations Conference, themed “Digital Transformation – Do It!” 29 April - 1 May 2019 The Caribbean Internet Governance Forum was held on the 2-3 May 2019, Hyatt Regency, Port of Spain The University of the West Indies, Faculty of Engineering at St. Augustine, in collaboration with Google hosted the Google Cloud's Artificial Intelligence Solutions workshop, 6 June 2019 “Vybzing”, the CDB’s flagship youth engagement programme was held 1-3 June 2019 in Trinidad and Tobago under the theme: Youth-Led Innovation; Regional Transformation. The programme included: Innovation experiences and training in areas including design thinking, Internet of Things (IoT), coding, artificial intelligence, gender equality and social inclusion. Opportunities to network with innovators, youth leaders, social entrepreneurs and development practitioners In-house Innovation Challenge

The American Chamber of Commerce, Trinidad and Tobago chapter, presented its first Annual Tech Hub Islands Summit, on 13-14 June 2019, inclusive of themes such as, “The 4th Industrial Revolution”, “e-Government is good politics”, “Unlocking the power of data” and “Man and Machine – the workforce of the future.”

In terms of upcoming events: The 35th Annual Conference and Trade Exhibition of the Caribbean organisation of National Telecom Operators (CANTO) will be guided by the theme ‘Transitioning to a Digital Region – Opportunities and Challenges’ HackTT – a competitive event hosted by the National ICT Company Limited for tertiary-level students across Trinidad and Tobago to work on software projects, with the goal of creating solutions to be used by the Government, for the benefit of the citizens.

YOUNG ENTREPRENEURS AND GIRLS IN TECH Indeed, there have also been a number of technology entrepreneurship competitions over the last 12 months. For example, after five months of intensive learning, 225 aspiring entrepreneurs have completed the first cohort of the CDB-funded Caribbean Tech Entrepreneurship Programme (CTEP) 2018 - 2019. CTEP is a virtual incubator and accelerator programme to support the growth of technology entrepreneurship in CDB’s 19 Borrowing Member Countries. The entrepreneurs participated in capacity-building workshops while receiving critical mentorship support; and in the latter stages of the programme, the most promising participants competed for cash and business support prizes. This year, there were also several Girls in ICT and Women in Technology events throughout the region. One notable example was the partnership between the Economic Commission for Latin America and the Caribbean (ECLAC) sub-regional headquarters for the Caribbean with the Government of Trinidad and Tobago and the non-governmental organisations, SheLeadsIT and Restore a Sense of I Can (RSC) Tech Clubs, for a day-long event. Girls from across Trinidad and Tobago showcased their original technological solutions to gender-based violence and climate change at the Trinidad and Tobago segment of the Caribbean.Girls.Hack competition in May 2019.

INFORMATION AND COMMUNICATIONS TECHNOLOGY

There is also a proposal for the Automation of the Construction Permitting System of the Town and Country Division (TCPD). The Automation Project stands to benefit everyone involved in the Construction Permitting (CP) process, especially those who would have to go through the various stages when seeking planning permission from the TCPD and other affiliated agencies in said process. The Automation Project is geared to improve the efficiency of the CP system through the creation of an online programme for the submission, tracking, and processing of permit applications in fewer steps and in a more timely manner. This approach should also improve communication and engagement with applicants via mobile phone and online portals, and between permitting agencies using mobile apps and cloud-based services.

DIGITAL CURRENCIES PICK UP MOMENTUM REGIONALLY Earlier this year, Governor of the Eastern Caribbean Central Bank (ECCB), Timothy Antoine, and CEO of Bitt Inc., Rawdon Adams, signed a contract to launch the ECCB Central Bank Digital Currency pilot in March. The development and testing phase, which is expected to last around one year, will be followed by a six-month rollout and implementation in selected pilot countries. The Central Bank of The Bahamas (CBOB) is also moving closer toward an evolved payment structure to provide for the first digital currency in The Bahamas. Trinidad and Tobago must capitalise on its historical and continuing strength as the leading economy in the region, as well as its sound telecommunications foundation to take advantage of the global technological revolution which is already having a significant impact on the region. The challenge will be to move from discussion to action and to leverage the right policies and investments needed to achieve the much-needed national digital transformation agenda.

INFORMATION AND COMMUNICATIONS TECHNOLOGY

 31 Alberto Street, Woodbrook, Port of Spain, Trinidad, W.I.  1 (868) 623-3829  1 (868) 624-6521  sales@savannahcompu�ng.com

100

Hello Green

Vandana Mangroo KIERAN ANDREW KHAN

ANDANA Mangroo never set out to build a business. Instead, this dynamic, young entrepreneur was looking at a way to improve the environment around her, having grown up in south Trinidad with a love for the outdoors. With thousands of single-use plastic and food containers improperly disposed of daily in Trinidad and Tobago, she sought out Vegware products as a viable alternative to traditional food packaging and has since made immense strides. "While both my parents are business founders and owners, I thought I knew what it took to start a business until I decided to start my own," she pointed out. Her company, Hello Green was started with the expressed intention of being the official distributor for Vegware in the Caribbean, the international manufacturer of certified compostable food packaging made from plants such as corn and sugar cane. With the experience gained from her educational background in entrepreneurship studies at Ryerson University, Toronto, and her time spent in her family business, Hello Green would soon amass major regional clients spanning the archipelago.

The social entrepreneur best represents the new wave of conscious business that is engaging the millennial and generation Z minds across Trinidad and Tobago. "I wanted my love for business and nature to be married, and this was the way that I saw as the best way to achieve it. On this journey, I have had all the challenges one can expect. We started off selling our products door to door and then experienced a flood of competition in the space. At the start of 2018, my mother passed away, but we got by as a family and as a company, because we truly believe in the goals we have set. That is what my mother would have wanted us to do." For Mangroo, who is close to completing her Masterâ&#x20AC;&#x2122;s degree, her next steps are to transition the business from the SME category to that of an established business and recognised brand.

Still, for her, business was a means to an end and not the end goal in itself. "Vegware products are far superior to many other options on the local market - some of which have less stringent production standards. The Vegware products, which we have tested can decompose by composting in as little as 12 weeks into a nutrient-dense soil that seeds can then be germinated in," she noted. "And even though we are the official distributors for the brand, we always advocate for people to opt for reusables where possible - that is, to take their containers when they go to purchase their daily lunches or food purchases.â&#x20AC;? The entrepreneur has also been involved in advocacy to change the environmental impact of our daily consumption. "In 2016, we visited various Ministries and the Trinidad and Tobago Solid Waste Management Company Limited to share the product options now available internationally with them. We started to look at the pathway to reduced duties on this type of packaging to increase the uptake by local food businesses. There wasn't and still isn't any import code of eco-friendly packaging. We have been the only company involved in the moves to get two things done: firstly, to remove duties on these friendlier packaging options and secondly to ban the other hazardous product options as some other Caribbean islands have begun to do," Mangroo highlighted. "We have also begun to invest in other areas and are working on projects with local scientists to see how we can create a closed loop system - that is, to manufacture new products for use from recycled waste and dispose of them properly."

Hello Green was awarded the EY Entrepreneur of the Year in the Start Up Category in 2018. www.hellogreentt.com Photo credit: Nicholas Bhajan Photography

101

INSURANCE

The financial sector was the fifth largest contributor to GDP in 2018 at 6.5%. Both the life and non-life insurance sectors saw a reversal from the previous year, with slight growth in gross premiums. While free of the catastrophic sequence of hurricanes that decimated our northern neighbours in 2017 and impacted the balance sheets of regional non-life players, 2018 illustrated the vulnerabilities facing the local non-life industry.

102

SIGNIFICANT DEVELOPMENTS Finalisation of issues such as insurance regulations, changes in the statutory fund and taxation of life insurance companies continue to occupy the attention of the Association of Trinidad and Tobago Insurance Companies (ATTIC) and the Central Bank before the new Insurance Act 2018, can be implemented. The industry was spared of significant losses from the 6.9 earthquake that rattled Trinidad in August. High-rise buildings reacted as designed and the event allowed policyholders, for the first time, to realise the impact of a 2% catastrophe deductible on a claim. The lack of contents insurance for the earthquake was underscored in the widespread flooding that occurred later in October 2018. ATTICâ&#x20AC;&#x2122;s estimated that the losses of TT$75 million which resulted from those floods amounted to a substantial jump from the previous flood claims of $19 million recorded by the industry in 2008 and 2012, and highlighted a concern for the potential impact of climate change.

NEW REGULATIONS As the year closed, changes to existing anti-money laundering legislation provided relief to insurers and intermediaries who only do non-life business, with exemptions from most of the regulatory requirements. The change was welcomed by the non-life industry that saw compliance costs soar in low-risk categories of insurance and stymied efforts to provide full online insurance services. The non-life sector also welcomed a return of the inspection of private motor vehicles as well as increased policing for traffic offences. Despite these measures, early 2019 saw an upswing in both the number of fatal road traffic accidents and deaths, particularly of passengers.

NEW TECHNOLOGIES/BUSINESS MODELS 01.

The local industry made its first tentative steps in "insurtech" with the launch of the first online motor insurance comparison website with others following shortly there after.

02.

One motor insurer launched a mobile app that tracks driving patterns and allows the driver to earn discounts based on driving habits and experience.

03.

The industry also launched a new attempt to manage fraud and motor theft claims with a cloud-based claims data bank register, which was initially supported by eight of its largest non-life members.

MAJOR CHALLENGES The impact of global economic conditions continues to plague the industry as limited access to foreign exchange remains a challenge, threatening companies’ ability to pay reinsurers in a timely manner. Both insurers and brokers alike are grappling to understand and implement the new accounting standards. OTHER CHALLENGES INCLUDE:

Slowdown in construction activities

Insurance fraud in motor claims and fraudulent certificates

Rising expense ratios

Clarifying the requirements for Anti-Money Laundering and Counter Terrorism Financing

Insurtech

Agreeing to a new taxation regime

Outstanding legislative amendments that will ensure the country’s compliance with the Global Taxation Forum

Unsustainably low rates, particularly in the property sector

INVESTOR GROWTH Non-Life Insurers - Gross Premiums vs Claims

DATE

Gross Premiums Total Non-Life Insurance Companies (TT$Mn)

Gross Claims Total Non-Life Insurance Companies (TT$Mn)

2008

3,124.6

988.9

2009

3,283

991

2010

3,078.5

962.8

2011

3,208.1

941.2

2012

3,474.4

982

2013

3,640.4

895.8

Sagicor itself will be acquired by Canadian special purpose company Alignvest Acquisition II Corporation in a “business combination” that will allow it to list on the Canadian stock exchange.

2014

3,834.8

949.8

2015

3,877.7

1,134.1

2016

3,562.5

1,254.1

Following an aborted bid in 2018, Jamaican-based NCB Financial Group Limited (NCB) successfully closed its offer for a takeover of Guardian Holdings Limited of Trinidad (GHL) in May 2019.

2017

3,486.6

3,563.3

2018

3,592.7

1,453.3

Scotiabank TT Ltd and Sagicor Financial Corporation Ltd announced a 20-year distribution agreement in 2018. An enhanced suite of market-leading insurance products and solutions, underwritten by Sagicor, will be offered to Scotiabank customers in Trinidad and Tobago. As part of this partnership, Scotiabank TT agreed to sell its insurance subsidiary, ScotiaLife TT Ltd, to Sagicor.

INSURANCE

Investor interest continues in the local insurance market. Beacon Insurance Company intends to broaden its presence in the life sector by bringing in Bermuda-based minority shareholder, Colonial Group International Ltd. The partnership will allow it to expand its offerings in health insurance and introduce new and innovative products related to life and pension services.

103

104

105

INSURANCE

106

107

INSURANCE

108

109

INSURANCE

110

The Sauce of Success SHELDON WAITHE

VEN fairytales require hard work from its main characters. As one half of the dynamic duo at the helm of Bertie’s Pepper Sauce maintains: “People see the grinding of peppers in the factory but they don’t see the grinding of feet on the pavement to build sales.”

the peppers being done during the day and me and mum sat up at night labelling by hand. And all that time we were talking about it; the numbers were nowhere near to being able to move production out of the house but that’s when I said ‘I can do this’ just that feeling that ‘this isn’t for anyone else.’”

It’s an oxymoron; the company’s fable is really an everyday business truth. Indeed, Bertram Steuart started his own recipe for pepper sauce in his kitchen, supplying a few restaurants, and certainly it’s grown to become the standard bearer for a product that is intrinsic to our society, but it would take time, vision and effort to take the brand to the pinnacle of the local market.

With bigger clients like PriceSmart also on board, Allana realised “that the product quality could not be compromised”so bigger premises were sought, first to Woodbrook and onto Aranguez. “We got CARIRI to give us an infrastructure layout for that professional touch because everything in food production is flow, processing and proper storage.” Seeking out the best opinions and advice is evidenced by their constant attendance at courses and huge volumes of research. “A lot of googling, getting lost on the internet and then coming back and brainstorming.” Which is one of the company’s great strengths: that constant infusion of ideas and strategy gives Bertie’s a very hip feel; despite its position as number 1, it’s still going places because of the fire under it (pun most definitely intended).

‘Bertie’s’ journey to the top was facilitated by his wife Allana and youngest son, Logan. While they represent opposite ends of the spectrum of generations, they are equally practical, passionate, savvy and intelligent about their business. Where Allana is precise and thoughtful, Logan is energised and enthusiastic. Both have salesmanship coursing through their veins. “I made my first invoice in 2006,” Allana reminisces, “by 2008, we started realising that there was something in this. So instead of someone asking us to supply, I would go out to them.” Logan jumps in, “2012 was Massy right?!” His mother confirms, “Yes. Supplying Massy is when we realised that we had to supply bar codes, lab results and that things needed to be done in a more professional manner. One of the big game changers was Logan coming into the business because at that time I was still doing deliveries myself, it was great of him expressing an interest ... even though it took three years until I was able to pay him! (laughs)” Logan saw the potential, “Slowly but surely we were in chains like ‘Linda’s’ and ‘TGIF’ and you think ‘okay this is something, now you’re on the shelf.’ We went from doing a few cases a month to

“We’ve had the export conversation but you have to look at the numbers” says Logan and Allana adds “There’s a lot to consider with the requirements for different countries, the legal side and then the criteria for the labels, ingredients, nutrition facts etc. So yes, we would like to do it (export) but we have a lot of work to do on that front, we are getting there slowly but surely.” Logan concludes, “How do you go from making pepper sauce for aunties etc to making as much as we do now? I don’t believe it was just that Bertie’s was a great product; it really was mum’s drive in the first few years that made it happen. You can have the best idea for anything but if you don’t go out and churn it and drive it, it does not matter. That’s what Bertie’s represents: the ability to take something great and expand it.”

Allana & Logan Steuart - Bertie’s Pepper Sauce - was nominated in the Small and Medium Entrepreneurs category of the 2018 EY Entrepreneur of the Year awards. www.facebook.com/BertiesPepperSauceTT/

111

MANUFACTURING AND RETAIL DISTRIBUTION

ADAPTING TO A CHANGING WORLD – DEVELOPMENTS IN TRINIDAD AND TOBAGO IN 2019

News headlines such as “Will Guyana Soon Be the Richest Country in the World?”, “US, China Trade War Deepens as Beijing Retaliates with Higher Tariffs” and “Brexit: UK and EU Agree Delay to 31 October” featured during the year 2019. Such headlines justify the 2019 theme of the World Trade Organisation’s Public Forum, which is “Trading Forward: Adapting to a Changing World Domestically”. Domestically, local businesses continue to adapt to the changes in the global economy, as evidenced below. Using Constant (2012) prices, the Manufacturing sector experienced growth in 2018 (see Table 1). It is anticipated that this sector would continue along its positive trajectory, resulting in increased employment and foreign exchange earnings. Table 1: Excerpt of Gross Domestic Product of Trinidad and Tobago at Constant (2012) Market Prices/Percentage Change

INDUSTRY

2013

2014

Manufacturing

0.9

(3.3)

0.9

Food, beverages and tobacco products

(1.1)

(2.8)

2.6

Textiles, clothing, leather, wood, paper and printing

(3.1)

(5.9)

1.6

(3.9)

Petroleum and chemical products

112

2015 2016 2017 (3.4) (2.6) 9.7

(9.6) (6.6) 1.9

(4.5)

2018 7.3

(12.0)

5.6

(1.6)

1.5

(0.1)

9.0

Source: Ministry of Finance’s Review of the Economy 2018

Developments in the sector were the result of initiatives by companies with support from the Government. Some of the successful initiatives are identified below:

ANSA Coatings Limited – exported its first shipment to Cuba in March 2019. One of Trinidad and Tobago’s manufacturers of paints, the shipment was valued in excess of €500,000.00.

Creamery Novelties – established in May 2018, the company began exporting to the CARICOM market within seven months. A manufacturer of ice cream and ice cream cones, the company is also seeking to export to Latin America. Domus Windows and Doors Limited – the company officially opened its factory doors in February 2019. During the opening speech, the CEO indicated that Trinidad and Tobago was selected as the destination for the plant based on an analysis among several CARICOM markets.

FREE ZONE

Free Zones – the existing regime is being reviewed by the Government for its efficacy. Additionally, it is expected that the revised regime would remove the Organisation for Economic Co-operation and Development’s (OECD’s) perception of Trinidad and Tobago as a tax haven.

Quality in manufacturing – ensuring that quality is an integral part of a company’s processes translates into a competitive advantage. Thus, the Government is focused on the implementation of the National Quality Policy, which contains initiatives geared towards improving the quality of offerings of local manufacturers.

2018

In response to the need for increased value and volume of exports, manufacturers have engaged in market diversification. Thus, in addition to CARICOM, companies continue to explore non-traditional, extra-regional destinations. Several manufacturers have attended trade missions that were targeted to markets such as Colombia, Costa Rica and Panama. These trade missions provided local manufacturers with the opportunity to understand the respective export market, to meet with potential distributors, and to secure deals. In conjunction with the market diversification efforts from manufacturers is the Government’s provision of a facility for access to foreign exchange via the EXIMBank Forex Facility. This USD 100,000,000 facility is dedicated to manufacturers so that the access to foreign exchange woes can be mitigated. As at January 2019, the World Bank has projected that Latin America and the Caribbean would experience GDP growth (see Figure 2). Such growth provides opportunities for local businesses as the purchasing power of the citizens in these economies will increase. Thus, companies should exploit Trinidad and Tobago’s geographical position vis-à-vis the remainder of Latin America and the Caribbean by boosting its exports to these neighbouring markets.

2017 2016 2015 2014 2013 2012

Figure 2: Real GDP Growth at Market Prices

30%

2010

25%

2009

20%

1,000.00 0.00

3,000.00

2,000.00

5,000.00

4,000.00

percentage change

2011

7,000.00

6,000.00

8,000.00

Source: Central Bank of Trinidad and Tobago

According to Figure 1, the sales of foreign exchange to the public (purple columns) declined in 2016. All movements (both decreases and increases) are commensurate with the revenue received (pink columns) for the corresponding period. To compensate for the gap between earnings and sales, the Central Bank injects foreign exchange into the economy (green columns). As the primary source of foreign exchange earnings, fluctuations in revenue are (primarily) attributed to fluctuations in earnings from the energy sector. Such fluctuations reiterate the need for the Manufacturing and Service sectors to increase their foreign exchange earnings via increased exports.

15% 10% 5%

Source: World Bank

Brazil Colombia Dominican Republic Guyana Haiti Trinidad and Tobago

2019

2020

2021

2.2% 3.3% 5.1% 4.6% 2.3% 0.9%

2.4% 3.7% 5.0% 30.0% 2.4% 1.2%

2.4% 3.6% 4.8% 24.8% 2.5% 1.2%

MANUFACTURING AND RETAIL DISTRIBUTION

EFFICIENCY Injections From Central Bank

Figure 1: Demand and Supply of Foreign Exchange (2014 - 2018, USD Millions)

Purchases From Public

Illicit trade – the parallel trade of items provides unfair competition to local manufacturers and authorised distributors alike. Thus, a private sector-led illicit trade working group has been created to address the illicit imports of, inter alia, pharmaceuticals and tobacco.

Increased efficiencies in regulatory bodies – the efficient operation of our regulatory bodies that facilitate trade is important, as inefficiencies and ineffectiveness result in loss of time, opportunities and money. Projects have been developed to review business processes and legislation. Furthermore, the Government has created a Trade Facilitation Committee that comprises all of the regulatory bodies that affect trade. This Committee is one of the requirements of Trinidad and Tobago’s compliance with the World Trade Organisation’s (WTO’s) Trade Facilitation Agreement.

Coupled with the achievements are the challenges which inhibit business. One notable challenge is the restricted access to foreign exchange.

Sales To Public

ILLICIT TRADE

FAIR TRADE

Fair trade – anti-competitive mergers, abuses of monopoly power, and anti-competitive agreements can adversely affect the local economy. The Government is pursuing full proclamation of the Fair Trading Act, so that companies can be assured that fair competition will exist in the market.

QUALITY

The aforementioned successes can be repeated by other firms as long as there is an environment that is conducive for positive results. To create this environment, the private sector and the Government are addressing several issues:

In all aspects of life, change is the only constant. Local businesses recognise this fact and are embracing the changes that are occurring. It is envisaged that Trinidad and Tobago’s economy will continue to grow as long as companies quickly adapt to these changes.

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114

115

MANUFACTURING AND RETAIL DISTRIBUTION

116

DIRECTOR Mr. Anthony Farah

DIRECTOR Mr. Patricio Torres

DIRECTOR Mr. Gary Awai

DIRECTOR Mr. Dale Parson

DIRECTOR Mr. John De Silva

DIRECTOR Mr. Guillermo Rojo De Diego

VICE PRESIDENT Dr. Mikaeel Mohammed

DIRECTOR Mr. Ian Mitchell

DIRECTOR Ms. Amy Lazzari

VICE PRESIDENT Mr. Ryan Lewis

MANUFACTURING AND RETAIL DISTRIBUTION

PRESIDENT Ms. Franka Costelloe

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MANUFACTURING AND RETAIL DISTRIBUTION

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ASSOCIATIONS YOLANDE AGARD

It is an irrefutable fact that a mature and organised services sector offers myriad opportunities in the way of diversification, enhanced manufacturing capacity, sustained economic growth, and increased investment and trade opportunities. The services industry has grown in importance in global trade and commerce and continues to play a major role in the national economy. Indicative evidence of this is as follows: The Economic Development Advisory Board has identified seven industries to drive diversification which include manufacturing for export, nearshore financial services, creative industries, tourism, energy services, digital platforms and business process outsourcing and transshipment, ship repair and maritime-related services.

GDP contribution to the economy In 2018, the services sector contributed approximately 66% of GDP. A three- year comparison is outlined in the table below.

The services sector of Trinidad and Tobago is integrally linked to the global trade environment so international developments do carry certain implications. The US is one of this countryâ&#x20AC;&#x2122;s largest trading partners, and we are signatories and beneficiaries of the EU-CARIFORUM Economic Partnership Agreement, which may be renegotiated. Major global developments that are of concern to the sector at the moment are the prevailing and turbulent international phenomena of escalating trade tensions between the US and key trading partners; and the uncertainty surrounding Brexit. TOTAL SERVICES TRADE TO GDP COMPONENT

EXPORT

THE SERVICES SECTORâ&#x20AC;&#x2122;S CONTRIBUTION TO GDP

120

2015

2016

IMPORT

EXPORT

IMPORT

2017 EXPORT

IMPORT

3,190.6

Total Services Contribution

2016

2017

2018

TOTAL SERVICES TRADE (US$ M)

1,192.5 2,943.5

1,027.8 2,838.7

1,101.9

% CONTRIBUTION TO GDP (at current prices)

71%

70%

66%

% to GDP

4.90% 12.10%

4.60% 12.70%

5.00% 14.50%

% CONTRIBUTION TO GDP (at constant prices)

59.90%

59.30%

58.30%

16.90%

17.30%

19.40%

Source: CSO and Review of the Economy 2018

OVERALL Services Trade % to GDP

Source: Central Bank of Trinidad and Tobago

MAJOR INITIATIVES FOR 2019 - 2020 The contribution that services make to growth and development of an economy lies in the linkages between services and the rest of the economy. The Government of the Republic of Trinidad and Tobago, has over the past few years, placed an emphasis on maritime and aviation services, the creative industries, financial

services, food and beverage, and ICT, sectors that will drive the diversification agenda. In the Strategic Plan 2016-2020 of the Ministry of Trade and Industry(MTI), under the heading ‘Sustainable Growth and Diversification’, it was highlighted that the MTI was assigned responsibility for the development of the maritime services and the creative industries sectors; however, support is extended to all sectors through various initiatives.

In order to secure markets for Trinidad and Tobago’s goods and services, the MTI is pursuing and implementing a number of Trade Agreements and strengthening the market penetrability of Trinidad and Tobago’s goods and services, through the execution of a trade support and facilitation programme.

DOING BUSINESS According to the Global Competitiveness Report 2018, Trinidad and Tobago ranks 83rd out of 137 countries. Climbing the ranks and increasing the competitiveness of the country could lead to several benefits. It can stimulate economic diversification and non-energy exports, correct external imbalances, generate employment, and spur innovation. In order to become more competitive however, Trinidad and Tobago needs to improve its legal framework and macroeconomic environment. The Report also identified poor work ethic at the top of the list of most problematic factors to doing business. Trinidad and Tobago’s Ease of Doing Business ranking is 105 among 190 economies, a deterioration from 102 in 2017. In an attempt to arrest the potentially adverse effects as identified by these indices, plans are afoot to improve Government services utilised by the business community to improve and reduce inefficiencies. The specific measures outlined for pursuit include: Implement the Strengthening of the Single Electronic Window for Trade and Business Facilitation Digitise records in the Trade Licence Unit as well as other regulatory agencies Advocate for the improvement of the Construction Permitting Process, Property Registration, Establishing a Commercial Bench and e-Filing services in the High Court, Secured Transactions and Collateral Registry (STCR) System Improve the interoperability of processes and systems involving key ministries and agencies.

There is also a structured approach to encouraging and increasing foreign direct investment, through the investment promotion agency – InvesTT Limited – by improving the regulatory environment. The specific measures proposed include:

Develop and implement an Investment Promotion Act to replace the Foreign Investment Act.

Develop and implement a Special Economic Zones Policy and Legislation

Develop Regional Development Areas (RDA) and Approved Activity Companies (AAC)

Revise the Approved Small Company Status Initiative Framework

Update Trinidad and Tobago’s model Investment Promotion and Protection Agreement (IPPA)

Negotiate IPPAs with countries such as Panama, Colombia and Chile

Develop an Integrated Investment Promotion Strategy

Develop and Implement an Investment Promotion Plan for targeted sectors

Develop and Implement an Investor Targeting, Facilitation and Aftercare Services Plan which will incorporate, inter alia, scrutiny of potential and closed investments

Develop Value Proposition Strategies for Tamana Intech Park and the Piarco Aero Park

Develop select Prospectuses for the seven designated sectors for investment promotion

Contribute to the development and implementation of the Regional Investment Promotion Strategy (RIPS)

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Agriculture and Agro-Processing Maritime Services – shipbuilding, ship repair, drydocking and yachting services Fishing and Fish Processing Aviation Services – aircraft maintenance and repair Creative Industries – film, music, entertainment, fashion and design Financial Services – making Trinidad and Tobago the regional financial centre Software Design andApplications – making Trinidad and Tobago a technology and innovation centre

The services sector makes a critical contribution to economic activity in Trinidad and Tobago and is an integral part of the efforts to build a more competitive industry. There is tremendous potential in this sector.

REFERENCES: VISION 2030: The National Development Strategy of Trinidad and Tobago 2016-2030 • Central Bank of Trinidad and Tobago Economic Bulletin January 2019, Volume XXI • 2018 Review of the Economy ‘Turnaround’ • Strategic Plan 2016-2020, Ministry of Trade and Industry • CCMS Conference Paper: The services sector in Trinidad and Tobago by Anne Joseph, Research Department, Central Bank of Trinidad and Tobago

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

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PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

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EMPLOYERS’ CONSULTATIVE ASSOCIATION OF TRINIDAD AND TOBAGO 17 Samaroo Road, Aranguez Roundabout North, Aranguez, Trinidad Tel: (868) 675-5873/638-6463 Fax: (868) 675-6026 Email: communications@ecatt.org Website: www.ecatt.org Follow us: Facebook (@ecatnt), Twitter (@ECATrinidad), LinkedIn Since 1960, the ECA has represented, with excellence and professionalism, the interests of Employers as they relate to labour and social policy at the national and international levels.

Chairman

Stephanie Fingal Chief Executive Officer

THE SUPERMARKET ASSOCIATION OF TRINIDAD AND TOBAGO (SATT)

THE ENERGY CHAMBER OF TRINIDAD AND TOBAGO Suite B2.03, Atlantic Plaza, Atlantic Avenue, Point Lisas, Trinidad P.O. Box 80, San Fernando, Trinidad and Tobago Tel: (868) 6-ENERGY, 679-6623/1398 Email: execoffice@energy.tt • Website: www.energy.tt ENERGY CHAMBER SERVICES Representation - We advocate for our members on key issues affecting the energy sector. The areas currently pursued are: • Fiscal reform • Gas valve chain re-alignment • Local content • Energy services export • Energy efficiency and renewables • Industrial relations Eugene Tiah Chairman

Dr. Thackwray Driver President and Chief Executive Officer

Certification - We certify companies/individuals in the energy sector through: • the Safe to Work programme (STOW) • Training opportunities at the Energy Chamber Learning Centre (including PLEA 10 assessments) Information and Networking – Members of the Energy Chamber benefit from: • Information primarily through our Energynow newspaper, e-newsletter, social media and website • Insight into major issues and business opportunities through regular networking events and the annual Trinidad & Tobago Energy Conference, Energy Efficiency and Renewables Conference, Local Content Forum, Upstream Forum, Downstream Forum • Targeted research, with an emphasis on corporate governance, international market data and local energy sector data • Trade facilitation by facilitating contacts and business opportunities through outgoing trade missions.

The ECA is committed to providing support and advice, all geared towards managing and mitigating risks associated with your human talent. While membership will inherently attract preferred rates, our services are available to all businesses in Trinidad and Tobago. These include: • Free telephone advisory and exclusive e-content (members only) • Advocacy at national level • Representation at the Ministry of Labour and the Industrial Court • Complete Industrial Relations services • Professional Training and Employee Development • Human Resource Solutions • Publications, Market Research and Compensation surveys • Payroll Processing Give us a call today and experience the difference that membership with the ECA can make!

Corner Connector Road and Chaguanas Main Raod, Chaguanas. Tel :(868) 689-2037 or (868) 397-2379 Email: info@satthq.com; satt.president@gmail.com Website: www.satthq.com; Facebook: fb.me/supermarketassociationTT The Supermarket Association of Trinidad and Tobago (SATT) is a non-profit organization that represents the interests of the largest crosssection of retailers including supermarket chains, independent supermarkets and retail food outlets nationwide. We facilitate collaborative efforts for the sector through advocacy and vibrant representation aimed at strengthening trade for our stakeholders and improving the value that these stakeholders offer to consumers nationally. Rajiv Diptee President

Our objectives are: • To offer support that empowers our stakeholders to improve their efficiencies and productivity and to offer guidance in areas such as compliance, standards and regulatory requirements. We also offer insights into international trends and changes in market conditions globally. • To provide training opportunities for our members to ensure that they have knowledge of and access to the latest technologies and systems to maintain competitiveness in a landscape of dynamic trends and innovation.

Ms Joann Legall Vice President

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Keston Nancoo

Originally founded as an Association to assist exclusively with industrial relations matters, the ECA continuously grew its service portfolio in response to the changing needs and growing demands of its membership. This led to the establishment of its subsidiary in 2008, the Employers’ Solution Centre (ESC), whose primary focus is professional training and consultancy on all matters relating to the world of work, a strategic move which allowed the ECA to refocus its resources on representing the interests of employers while still fulfilling a variety of service requests.

• To ensure that the public receives the most affordable pricing in retail outlets that meet the highest standards of health and safety.

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TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE (T&T CHAMBER) Columbus Circle, Westmoorings, P.O. Box 499, Port of Spain, Trinidad. Tel: (868) 637-6966 • Fax: (868) 637-7425 Email: chamber@chamber.org.tt • Website: www.chamber.org.tt The Trinidad and Tobago Chamber of Industry and Commerce’s mission is “To be The Champion of Business towards the development of a strong and sustainable national economy”. Our 139 - year old organisation has continued to empower our members and create opportunities to leverage shared resources, knowledge and key connections to develop a competitive edge in the global marketplace. The T&T Chamber remains one of the largest and most influential business organisations in Trinidad and Tobago. Our network includes over 1500 executive members, other highly placed thought leaders within the wider private sector, government officials, senior public servants, academics and diplomats, among others. Reyaz Ahamad President

Gabriel Faria

Chief Executive Officer

We offer a broad spectrum of services, and direct and indirect benefits that cater to companies in the widest range of sectors and businesses at various stages of development. We facilitate trade initiatives in a number of ways including trade missions to create opportunities for outward exploration and new market penetration. Effective networking opportunities are available at all events, including our Business Insights training sessions. The T&T Chamber hosts three Signature Events annually - the Annual Business Luncheon, the Post-Budget Forum (a review, analysis and discussion forum on National Budget items) and the Champions of Business Awards. The latter provides recognition and reward to start-ups, businesses which export T&T goods or services, technology innovators and lifetime achievers in the field of Business. We also offer business referrals and dispute resolution training and services. Members enjoy business savings through our Membership Value Added Programme on select cost items. Our strong media presence via three weekly columns in the daily newspapers, electronic newsletters and Contact magazine are used to educate, and advocate for members by ventilating important issues affecting business today. Our Tobago Division is the only organisation with a specific mandate to work in the interest of the island’s economy and businesses. T&T Chamber Members can also influence and connect their business sectors in a more meaningful way by joining a committee. Our standing committees include Crime & Justice, Facilities Development Management, Responsible Business, Employment and Labour Relations, Environment Safety and Health, and NOVA for startups and entrepreneurs. Other committees are formed on an ad hoc basis to advocate on various business issues. T&T Chamber’s remains a policy influencer, with our views represented on a majority of national committees.

TOBAGO DIVISION OF THE TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE 2nd Floor, Ansa McAl Building, Milford Road, Scarborough, Tobago Tel: (868) 639-2669 Fax: (868) 639-3014 Email: tobagochamber@chamber.org.tt Website: www.chamber.org.tt The Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce represents close to 60 businesses on the island, including service providers, retailers, distributors and sole traders. The Division advocates on issues that Diane Hadad specifically affect the Chairman island’s businesses and economy. The Chairman of the Division champions these at the national level with a view to bringing resolution where possible. The Division operates under the leadership of an annually-elected Chairman and management team. The Chair also serves ex-officio on the Board of the T&T Chamber. The Division’s seven committees review and report on key areas such as Security, Tourism & Airlift, Inter-island Transport, Business Development, Airlift & Manufacturing, Editorial, and Planning & the Environment. At the Tobago Division we welcome your participation. Feel free to contact us to join our growing membership and become more involved.

CHAMBERS OF COMMERCE American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T)

Patricia Ghany - President Nirad Tewarie – Chief Executive Officer 62 Maraval Road, Port of Spain, Trinidad W.I. PO Bag 150, Newtown, Port of Spain Tel: (868) 622-4466 Fax: (868) 628-9428 Email: inbox@amchamtt.com Website: www.amchamtt.com

British Caribbean Chamber of Commerce

Dr. Ravi Rampersad - Chairman Nicole Simon-Thompson – Country Manager ESG Business Suites, Fitt Court, 9-11 Fitt Street, Woodbrook, Port of Spain, Trinidad Tel: (868) 352-0923 Email: n.simon-thompson@britishcaribbean.com Website: www.britishcaribbean.com

Couva/Point Lisas Chamber of Commerce Ramchand Rajbal Maraj – President #12 Camden Road, Couva, Trinidad Tel/Fax: (868) 636-5017/223-6670 Email: couva.chamber@gmail.com

Penal/Debe Chamber of Commerce Rampersad Sieuraj – President 18 Penal Rock Road, Penal, Trinidad Tel/Fax: (868) 647-0452/ 683-9573 Email: penaldebechamber@gmail.com

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Greater Tunapuna Chamber of Industry and Commerce

The Energy Chamber of Trinidad & Tobago

Surindra Maharaj – President 110 Eastern Main Road Tunapuna, Trinidad c/o Pat & Max Limited Tel: (868) 645-5639 Email: gtchamberinfo@gmail.com info@tunapunachamber.org Website: www.gtcic.org

Eugene Tiah – Chairman Dr. Thackwray Driver – President and CEO Suite B2.03, Atlantic Plaza, Atlantic Avenue, Point Lisas, COUVA P.O Box 80, San Fernando, Trinidad and Tobago Tel: (868) 6-ENERGY, 679-6623/1398 Fax: (868) 679-4242 Email: execoffice@energy.tt Website: www.energy.tt

Point Fortin South Western Chamber of Industry and Commerce

Trinidad and Tobago Chamber of Industry and Commerce

George Alexis – President Davita Simon – First Vice President Carlton Semper – Second Vice President M6 Furlong Street, Mahaica, Point Fortin, Trinidad Tel: 648-4961 Email: pfswcic@gmail.com Website: www.pfswcic.com

Sangre Grande Chamber of Commerce Ricardo Mohammed– President The Secretariat PO Box 4500 Sangre Grande, Trinidad Tel/Fax: (868) 271-9930 Email: sgrandechamber@gmail.com

The Chaguanas Chamber of Industry and Commerce (CCIC)

Vishnu Charran – President 17 Cumberbatch Street Chaguanas, Trinidad Tel: (868) 671-2242 (CCIC)/779-8804 Email: gccic@chaguanaschamber.org Website: www.chaguanaschamber.org

Reyaz Ahamad – President Gabriel Faria– Chief Executive Officer Columbus Circle, Westmoorings P.O Box 499, Port of Spain, Trinidad Tel: (868) 637-6966 Fax: (868) 637-7425 Email: chamber@chamber.org.tt Website: www.chamber.org.tt

Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce

Diane Hadad – Chairman 2nd Floor Ansa McAl Building, Milford Road, P.O Box 47, Scarborough, Tobago Tel: (868) 639-2669 Fax: (868) 639-3014 Email : tobagochamber@chamber.org.tt Website: www.chamber.org.tt

ASSOCIATIONS ARIMA BUSINESS ASSOCIATION

THE SUPERMARKET ASSOCIATION OF TRINIDAD AND TOBAGO

Reval Chattergoon - President

Rajiv Diptee - President

ASSOCIATION OF REAL ESTATE AGENTS (AREA)

THE TRINIDAD AND TOBAGO INCOMING TOUR OPERATORS ASSOCIATION (T&TITOA)

Mark Edghill - President

Lorraine Pouchet - President

ASSOCIATION OF TRINIDAD AND TOBAGO INSURANCE COMPANIES (ATTIC)

TOBAGO HOTEL AND TOURISM ASSOCIATION (THTA)

Paul Traboulay - President

Christopher James - President

BANKERS ASSOCIATION OF TRINIDAD AND TOBAGO (BATT)

TRINIDAD AND TOBAGO COALITION OF SERVICES INDUSTRIES LIMITED (TTCSI)

Nigel Baptiste - President

Lara Quentrall-Thomas - President

EMPLOYERS’ CONSULTATIVE ASSOCIATION OF TRINIDAD AND TOBAGO (ECA)

TRINIDAD AND TOBAGO CONTRACTORS ASSOCIATION (TTCA)

Keston Nancoo - President

Glenn Mahabirsingh - President

INSTITUTE OF BANKING AND FINANCE OF TRINIDAD AND TOBAGO (IBF)

TRINIDAD AND TOBAGO INSTITUTE OF ARCHITECTS (TTIA)

Darren Ali - President

Ronald Ammon - President

SANGRE GRANDE BUSINESS ASSOCIATION

TRINIDAD AND TOBAGO MANUFACTURERS’ ASSOCIATION (TTMA)

Kenneth Boodhu - President

Franka Costelloe - President

SHIPPING ASSOCIATION OF TRINIDAD AND TOBAGO

TRINIDAD HOTELS, RESTAURANTS AND TOURISM ASSOCIATION (THRTA)

Garry Dalla Costa - President

Hassel Thom - President

Suite A4 Kencita Court, 76 Picton Street, Newtown, Port of Spain, Trinidad and Tobago Mailing Address: c/o P.O. Box 6494, Maraval Post Office, Maraval Tel: (868) 628-9048 • Fax: (868) 628-9049 Email: area.tt.assoc@gmail.com • Website: www.areatt.com

ATTIC Head Office and Training Centre #46-50 Picton Street, Newtown, Port of Spain, Trinidad PO Box 208, Port of Spain Tel: (868) 628-5454/2969/1663 • Fax: (868) 622-4205 Email: mail@attic.org.tt • Website: www.attic.org.tt

Level 1, Invader’s Bay Tower, Invader’s Bay, Port of Spain, Trinidad Tel: (868) 235-6291 Website: www.batt.org.tt

17 Samaroo Road, Aranguez Roundabout North, Aranguez, Trinidad Tel: (868) 675-5873/638-6463 • Fax: (868) 675-6026 Email: communications@ecatt.org Website: www.ecatt.org

Level 1 Invader’s Bay Tower, Invader’s Bay Off Audrey Jeffers Highway Port of Spain, Trinidad Tel: (868) 235-6291 Email: marketing@ibf.org.tt • Website: www.ibf.org.tt

c/o Ojoe’s Building, 193B Eastern Main Road, Sangre Grande, Trinidad Tel/Fax: (868) 668-5932 Email: kenboodhu@hotmail.com

15 Scott Bushe Street, Port of Spain, Trinidad W.I. Phone: (868) 625-2388, (868) 623-3355 Fax: (868) 623-8570 Email: comms@shipping.co.tt Website: http://shipping.co.tt/index.php

THE HUMAN RESOURCE MANAGEMENT ASSOCIATION OF TRINIDAD & TOBAGO (HRMATT) Maxine Attong - President

PO Box 22, Port of Spain Tel: (868) 687-5523 Email: manager@hrmatt.com; eventinfo@hrmatt.com Website: www.hrmatt.com

Corner Connector Road and Chaguanas Main Road, Chaguanas Tel: (868) 689-2037; 757-2496 Email: info@satthq.com; satt.president@gmail.com Website: www.satthq.com

Secretariat Email: ttitoatnt@gmail.com Tel: (868) 633-4733/753-2775/710-3970

Apt 1, Lambeau Credit Union Bldg., Auchenskeoch Road, Carnbee, Tobago. P.O. Box 295, Scarborough, Tobago Tel/Fax: (868) 639-9543 Email: tobagohoteltourismassoc@gmail.com Website: www.tobagohoteltourism.com

#18 O’Connor Street, Woodbrook, Port of Spain, Trinidad Tel: (868) 622-9229 • Fax: (868) 622-8985 Email: info@ttcsi.org Website: www.ttcsi.org

The Professional Centre Bldg., Ground Floor, Unit A 303, 11–13 Fitzblackman Drive, Wrightson Road Ext., Port of Spain Tel: (868) 627-1266/627-8020 • Fax: (868) 623-2949 Email: service@ttca.com Website: www.ttca.com

Rm 305B, The Professional Centre, North Block, 11–13 Fitzblackman Drive, Woodbrook, Port of Spain, Trinidad Tel: (868) 624-8842 Email: administration@ttia-architects.org Website: www.ttia-architects.org

TTMA Building, 42 Tenth Avenue, Barataria, Trinidad and Tobago. P.O. Box 971, Port of Spain Tel: (868) 675-TTMA (8862) • Fax: (868) 675-9000 Email: service@ttma.com or info@ttma.com Website: www.ttma.com

Corner Airway Road and Hilltop Lane, Chaguaramas P.O. Box 243, Port of Spain, Trinidad. Tel: (868) 634-1174/5 Email: info@tnthotels.com Website: www.tnthotels.com

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

c/o Broadway Express Services Ltd, #24 Broadway, Town of Arima, Arima, Trinidad Tel: 495-6614/789-9004 Email: arimabusinessassociation@yahoo.com

REAL ESTATE, PROPERTY DEVELOPMENT AND FACILITIES MANAGEMENT KEITH SPENCER

Trends in the domestic and global economy set the tone for activity in the real estate and property development sectors, eventually trickling down to the facilities management sector as demand here is driven by cycles in these two related sectors. The World Bank and the International Monetary Fund (IMF) differ in their analyses of the performance and outlook of the Trinidad and Tobago economy. In its April 19, 2019 update, the World Bank revised its estimates for real GDP growth for 2018 from -1% to + 0.7%, largely as a result of updated data for both non-energy and oil and gas production, with its forecast for GDP growth for 2019 moving from -0.5% to +0.9% (World Bank Press Release No: 2019/163/LAC). The IMFâ&#x20AC;&#x2122;s comparative figures for GDP growth for 2018 is 0.3% and projected growth for 2019 is 0% (IMF World Economic Outlook, April 2019, p. 161). Although the IMF figures are more conservative than the World Bankâ&#x20AC;&#x2122;s, they both suggest marginal improvement in GDP performance in 2018. However, their outlook for 2019 differs as the World Bank projects growth of 1.4 percentage points while the IMF projects economic growth 50% lower (0.7 percentage points). Irrespective of which agency's figures are adopted, the trickle-down effects on the real estate, property development, and facilities management sectors are inevitable.

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The trickle-down impact of GDP performance on activity in the real estate sector in 2018 was clearly evident. According to the Central Bank of Trinidad and Tobago (Economic Bulletin, Volume XX1 No. 1 January 2019), in 2018 the real estate sector experienced growth as evidenced by the growth in business lending to the sector. Leasing and real estate mortgage loans increased from a low of TT$5,715.3 million in Q1 of 2017 to a high of TT$6,879.9 million in Q3 of 2018. Correspondingly, consumer real estate mortgage loans increased from TT$12,669.2 in Q1 of 2017 to TT$13,785.6 in Q3 of 2018. Real estate mortgage lending was supported by a low-interest rate environment and substantial competition among banks. Residential real estate mortgage loans grew approximately 5.9%, while commercial real estate mortgages grew on average by 14.2%. Interest rates on new residential real estate mortgages stabilised at 4.8% in Q3 of 2018 compared to 4.9% in Q2. Interest rates on new commercial mortgages dropped to 6.7% from 6.9% during the corresponding period. The asking price for residential units did not vary significantly between 2018 and 2019. Table 1 summarises the average asking prices for residential units by types between 2018 and 2019 by region. West Trinidad continues to command the highest prices across all residential types, followed by central Trinidad.

Two such public-private-partnership initiatives involve the construction of 5,000 apartment units over the next four years by China Gezhouba Group International Engineering Company Limited and 160 units by NH International over a three-year period. According to the agreement reached between the Trinidad and Tobago Housing Development Corporation (HDC) and the China Gezhouba Group, the company will design, procure, construct, and finance the construction of 133 three-bedroom units and 71 two-bedroom units at South Quay, Port of Spain and another 120 three-bedroom units and 115 two-bedroom units at Lady Hailes Avenue, San Fernando at a cost of US$71.7 million during phase I of the project. In the second initiative, HDC and NH International have agreed to the construction of 120 three-bedroom and 40 two-bedroom units at Mt. Hope at a cost of TT$192 million. The construction sector contracted, as evidenced by a decline in loans disbursed to businesses in the sector, by an average of 4.45% for the period April to September 2018, with activity in the sector estimated to have declined by 6.4% in Q3 of 2018 (Central Bank Economic Bulletin,

Volume XX1 No. 1 January 2019). This impacted the local sales of cement and building materials which saw a corresponding contraction in consumption. Employment in the sector is expected to decline. The major construction projects currently in the pipeline expected to be completed in 2019 - 2020 are the Curepe Interchange project and new malls at Trincity and Chaguanas.

Construction of 5,000 apartment units over the next four years

In the commercial office space segment, the slowdown in business activities which began in 2016 has led to an oversupply due to curtailed demand. This has led to stabilising of the office rental market with the base rental rate in the range of TT$12.00 – TT$16.00 per square foot per month. The outlook for this segment for the short to medium term is for vacancy and rental rates to remain at current levels.

Construction of 133 three-bedroom units and 71 two-bedroom units at South Quay

The facilities management sector is showing signs of maturing, with the two major players in the market offering integrated services and relying less on sub-contracted services. Still, a large number of companies are opting to provide for their facilities management services in-house, as evidenced by the frequent advertisement in the newspapers for facilities managers. The outlook for this sector is that very little change is anticipated in the short to medium term. Overall, the outlook for the real estate, property development and facilities management sector is that no significant increase in activity is expected in the short to medium term, as the projection for GDP growth, though positive, is still marginal.

Construction of 160 units by NH International over a three-year period.

Construction of 120 three-bedroom and 40 two-bedroom units at Mt. Hope

TABLE 1. RESIDENTIAL UNITS SALES PRICE AS ADVERTISED IN THE NEWSPAPERS TYPE OF RESIDENTIAL UNIT

WEST

EAST

CENTRAL

SOUTH

TOBAGO

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

($TTMn)

2 BR Detached

1.8

1.75- 2.25

1.2 – 1.6

1.1

No Data No Data

No Data

1.0

No Data 1.27 – 2.1

3 BR Detached

3.3 – 4.9

2.35 -4.7

1.2 – 1.8

1.8 - 2.8

1.4 – 1.99 1.2 – 2.65

1.6 – 1.9

1.1 – 2.9

2.0 – 4.0 2.5 – 4.5

2 BR Townhouse

2.0

1.55 – 1.7

1.2

1.2 -1.8

No Data

1.2 – 1.5

No Data

3 BR Townhouse

2.2 – 3.0

1.85 – 3.5

1.15 – 2.8 1.4 - 2.2

1.35 – 2.4 1.39 – 2.2

No Data

1.05

2 BR Apartment

1.7 – 3.0

1.2 – 1.75

1.2 – 2.2

1.2 – 2.1

1.9 – 2.8

No Data 1.78 – 2.0

No Data

2.50

3 BR Apartment

3.1 – 3.2

2.4 -3.65

1.0 - 2.6

1.4 – 2.4

No Data No Data

No Data

1.9

No Data

1.16 – 2.35 1.3 – 1.6 1.0

2.45

1.9 – 2.3

REAL ESTATE, PROPERTY DEVELOPMENT AND FACILITIES MANAGEMENT

In the public housing segment, acute shortage continues to be a major challenge both for the Government as well as the citizenry. One of Government’s initiative to address the public housing shortage is to stimulate the injection of private capital into housing construction, targeting the low- and middle-income market.

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DOMINION DAY Resorts Limited

Call or What’s App: (868) 780-2803, (868) 780-2804 or (868) 780-2816 E-mail: admin4@mag4law.net | Sawako.dominiondayresorts@gmail.com mag4law@hotmail.com | dominiontobago@gmail.com

ONE WOODBROOK PLACE Sale or Rent

Properties for Sale CASCADE – PENTHOUSE Rent

Exquisite penthouse suite, two massive en-suite king bedrooms, kitchen living and dining with a wine chiller. Two powder rooms, laundry, large walk-in pantry and storage rooms. Sweeping panoramic ocean, city and mountain views from balcony.

Long Term Rental or Accommodation

AMBASSADOR COURT TOWNHOUSES LOWLANDS, MOVIETOWNE, TOBAGO Sale or Rent A private compound of four (4) newly luxuriously ﬁnished and opulently furnished townhouses with swimming pool and pool deck. Gated compound next to Movietowne, Gulf City Mall Lowlands. Ideal for companies, embassies, governmental, international organisations, professionals, businessmen working or doing business in Tobago.

Lorem Ipsum

TOBAGO PLANTATIONS VILLAS 2 Villas – Sale or Rent Luxurious 3 and 4 bedroom villas, each with plunge pool. Outdoor living at its best. French doors to spacious veranda, pool and courtyard sundeck with ocean and golf course views for hours of partying and fun or just serene sunset relaxation. Cordon Bleu kitchen, laundry, flat screen TVs, all set on a 750 acre beachfront and Golfing Resort with tennis courts, re restaurants, jogging tracks, bird watching trails, spa and 18 hole golf course. Beaches, shopping, nightlife, sailing, water-sports, fishing and rain forest tours all nearby.

REAL ESTATE, PROPERTY DEVELOPMENT AND FACILITIES MANAGEMENT

Lu Luxuriously furnished 3-bed, 2.5-bath unit. Panoramic ocean and city views and lush mountain ranges. Restaurants, spas, gym, salons and banks, all onsite.

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REAL ESTATE, PROPERTY DEVELOPMENT AND FACILITIES MANAGEMENT

SERVUS

ltd.

total facilities management

WE ARE READY TO SERVE YOU!

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SERVUS LIMITED EXISTS TO DO JUST THAT SERVE THE NEEDS OF COMPANIES WHEN IT COMES TO THEIR BUILDINGS AND RELATED FACILITIES.

REAL ESTATE, PROPERTY DEVELOPMENT AND FACILITIES MANAGEMENT

Jeanine Tucker-Miller Managing Director

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TRAVEL, PORTS, SHIPPING AND COURIER SERVICES

OVERVIEW Shipping is a derived demand and as such, development activity and consumer spending, among other factors, will determine the level of import/export activity. According to TTBizLink figures, year on year (March 2018 versus March 2019) declared vessel calls stood at 310 against 353. However, according to the TT Marine Pilots, vessel calls over the same period was down 6.8%. With respect to the two major commercial ports, Point Lisas and Port of Port of Spain (PPOS), Point Lisas experienced an 8% increase in TEU container imports for the first quarter of 2019 versus 2018; an 8% decrease in export TEUs, notwithstanding total container vessel calls remaining flat. For PPOS, TEU container imports remained flat, with a 22% decline in export TEUs. Container vessel calls increased by 10%. The foregoing statistics do not however tell the whole story, at least not in the context of domestic consumption. Agents report that compared to 2018, there has been a further decline in actual cargo imported. When asked why this was not reflected in container vessel calls, they responded that Less than Container Load (LCL) cargo has made up for some of the shortfall in Full Container Load (FCL) cargo so the decrease will not necessarily be reflected in vessel calls. According to shipping agents, demand is expected to remain flat for the rest of 2019 into 2020. Overall, both agents and ports are cautiously optimistic about the forecast. There are opportunities in the downstream and midstream segments but given the closure of Petrotrin and recent developments with BPTT, the situation is volatile, and the ability to monetise these chances are highly dependent on Government’s dexterity in negotiating, and the speed with which initiatives are acted upon versus merely planned.

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EVOLUTION OF THE SECTOR Over the course of 2018 into 2019, the Government of the Republic of Trinidad and Tobago (GORTT) undertook several initiatives to support development of the maritime industry. A Maritime Sector Advisory Committee was launched with the primary focus of workforce development through education. A committee for the Development of Comprehensive National Maritime Policy and Strategy (CNMPS) was also constituted. To date, this committee has presided over the development of the Terms of Reference for the Consultancy to establish the CNMPS. It is hoped that this development will finally provide the impetus for focus and investment in viable maritime growth opportunities such as transshipment, at least one first-class international standard port (situated strategically), and serious consideration of the Sullivan Island Project – a multifaceted project which has all the potential to catapult Trinidad and Tobago’s drydocking business to first world status, and give a much-needed boost to the sector.

A committee was also constituted to develop the Terms of Reference for a consultancy for the development of a National Transport Plan – of which maritime is a significant component. The Standing Committee on Maritime Development remains in place but to date, its impact is yet to be felt. Further, unlike similar entities in regional countries like Jamaica and Panama, reports on the progress of the committee are not readily available. Given the level of representation on this committee – ministers and private sector representatives – expectations were high for the outcomes of this committee’s deliberations. The Shipping Association of Trinidad and Tobago (SATT) has and continues to play a significant contributing role in all these committees. Work towards the implementation of the Trinidad and Tobago Revenue Authority (TTRA) accelerated in 2018 and continues into 2019.

While the SATT has also been working collaboratively with the head of the TTRA Implementation Unit, we remain cautiously optimistic about this entity’s ability to transform the Customs and Excise Division, bringing about the much-needed reforms to support trade facilitation and improve the country’s “Doing Business” profile. We believe a much higher degree of Government mandate and Opposition support is required to make the promise of the TTRA a reality. Work on TTBizLink – our Single Electronic Window (SEW) – has increased the level of efficiency with respect to vessel arrival and departure declarations. However, the impact would be greater if two major agencies, Customs and Immigration, were participants. Reportedly, legislative changes are needed to support their participation. This is but one example where legislative change has not kept pace with technological changes.

MAJOR CHALLENGES FOR 2018 - 2019

Customs Administration continues to wreak havoc on business. In many respects, the negative impact has become even more pronounced. The division continues to operate without Standard Operating Procedures (SOPs), and this presents customs officers with the broad latitude to conveniently interpret the law at will, arbitrarily introducing new requirements/procedures accompanied by new fees; generally, in the guise of overtime. This tendency has become even more pervasive ahead of the implementation of the TTRA. While the further rollout of TTBizLink provided opportunities to reduce bureaucracy (and redundancy), and therefore improve trade facilitation, Customs has not subscribed. As a major regulator, this has implications for efficiency. Additionally, the agency continues to resist the changes which ICT brings. For every improvement brought about or implied by Customs’ automation through the rollout of ASYCUDA, highly questionable new requirements were introduced, thereby eroding any gains from automation. Of particular concern was the sudden implementation of new fees and additional administrative hassle for routine transactions. Even though Trinidad and Tobago has assented to the WTO Trade Facilitation Agreement, many of the Articles contained therein are Customs focused, and the pace of implementation is woefully slow, with resistance to change remaining high. Continuing decline in traditional forms of shipping business without significant new opportunities being progressed or operationalised.

OUTLOOK FOR 2019 - 2020

With prospects for meaningful diversification seemingly slim, we are hoping that recommendations for growth and development/investment in viable subsectors of the industry arising from the consultancy for CNMPS, and National Transport Plan (maritime segment) are actioned. With the news of the Toco Port development project, it is hoped that proper evaluation constitutes part of the aforementioned planning and development mechanisms.

There is cautious optimism about the Shipping Bill finally being passed; so, the removal of a significant piece of antiquated legislation, the Droghers Act, can be facilitated. The Act significantly restricts international vessels from efficiently moving cargo between ports in Trinidad and moving cargo between Trinidad and Tobago and is one of the reasons why we continue to have a heavily subsidised ferry for cargo operations between Trinidad and Tobago. Without this legislation, far more cargo could be moved by commercial ocean carriers, versus by road and heavily subsidised ferry.

The Standing Committee on Maritime Development is to play a more effective and proactive role in advancing economic diversification through the maritime industry.

GOALS OF THE SATT A To work diligently towards an increased awareness and focus on the commercial opportunities in the maritime industry;

B To contribute to significant capacity building in the maritime industry, through lobbying or advocacy, through deeper collaboration with existing public and private sector stakeholders, and through new strategic partnerships

TRAVEL, PORTS, SHIPPING AND COURIER SERVICES

Sourcing US dollars. This remains an issue, even though it is now systematic and as such hardly spoken about. While the focus remains on providing manufacturers with foreign currency, the reality is that agents are equally important as shipping lines and must be paid in US dollars. In short, funds have to be repatriated in US for freight, and this is relied upon to pay crew, most of whom are foreign nationals.

To remain a firm advocate for significantly improved governance over the maritime industry, and to continue meaningfully participation in the development of sound and comprehensive maritime policy and strategy

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TRAVEL, PORTS, SHIPPING AND COURIER SERVICES

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TRAVEL, PORTS, SHIPPING AND COURIER SERVICES

Caribbean Discovery Tours Limited 9B Fondes Amandes Rd., St. Anns, P.O.S. Trinidad Mobile: (868) 620-1989 Email: caribbeandiscoverytours@yahoo.com Website: www.caribbeandiscoverytours.com

Caribbean Discovery Tours, a pioneer of eco-tourism in Trinidad and Tobago, offers expertly guided kayaking, hiking, camping and scuba adventures, and services for academics and film-makers.

Stephen Broadbridge Managing Director

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On his travels, Stephen Broadbridge, Managing Director, has photographed wildlife, birds, wetlands, forests and urban landscapes, and his images have been widely published. Caribbean Discovery Tours co-produced the film Wild T&T, documenting the countryâ&#x20AC;&#x2122;s flora and fauna, which won a Green Leaf Award in 2005. Stephen has held positions on several private and state boards including the EMBD as deputy chairman, Creative TT, Papa Bois Conservation, and was a director on state owned company TT Free Zone Company and is currently the vice president of the T&T Incoming Tour Operators Association.

Informational Lists & Indices Honorary Consuls Accredited to The Republic of Trinidad and Tobago

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Diplomatic Missions and International Organisations

149

The Government of Trinidad and Tobago

150

Fast Facts of Trinidad and Tobago

152

Index by Surname

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Index by Company

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Honorary Consuls Accredited to The Republic of Trinidad and Tobago REPUBLIC OF AUSTRIA Mr. Karl Pilstl  Honorary Consul Blue Haven, Bacolet Bay P.O. Box 8, Scarborough, Tobago Tel: (868) 660-7500 Fax: (868) 660-7900 Email: kpilstl@yahoo.com

THE COMMONWEALTH OF THE BAHAMAS Dr. E. Monica Davis  Honorary Consul (Dean)

c/o Faculty of Medical Sciences The University of the West Indies Eric Williams Medical Sciences Complex Building 35, Room 101 Uriah Butler Highway Champs Fleurs, Trinidad Tel: (868) 663-8986 Email: thebahamasconsulatett@gmail.com

BARBADOS

Dr Roosevelt S. Rock Honorary Consul for Barbados 16 Jackson Street Curepe, Trinidad Tel: 636-8696 Email: rooseveltrock@yahoo.com

PEOPLE’S REPUBLIC OF BANGLADESH

Mr. Razai Azard Rahaman Honorary Consul-General 1 Shafik Drive, Cross Crossing San Fernando, Trinidad Tel: (868) 657-8425 Fax: (868) 652-7108 Email: azard_rahaman@rahamutgroup.com imtiaz_rahaman@rahamutgroup.com

KINGDOM OF BELGIUM Mr. Paul Jay Williams

Honorary Consul #2 Sixth Avenue Barataria, Trinidad Tel: (868) 674-1500 Ext 1181 Fax: (868) 675-9831 Email: honoraryconsulbelgium@gmail.com

BELIZE

Mr. Thomas Chanona  Honorary Consul Corner Warren and Smart Streets St. Augustine, Trinidad Tel: (868) 645-4062 Fax: (868) 645-4064 Email: tchanona@kee-chanona.com

BOTSWANA

Mr. Frank Wuenstel Honorary Consul LP #97 Milford Road Tobago Tel: (868) 313-1260 Email: Frank.wuenstel@gmx.de

GRENADA

Dr. Patrick Antoine Honorary Consul 127 Henry Street Port of Spain, Trinidad Tel: (868) 625-9235 Fax: (868) 624-1257 Email: grenadaconsulate@gmail.com

CO-OPERATIVE REPUBLIC OF GUYANA

NIGERIA

c/o K R Lalla & Co. 41 Edward Street Port of Spain, Trinidad Tel: (868) 625-5074 Fax: (868) 625-6110 Email: omlalla@krlalla.com

Mr Akan Essien Consular 1 c/o Nigerian High Commission in Port of Spain 3 Maxwell-Phillip Street St. Clair Tel: (868) 622-6834 Email: akpanessien62@gmail.com

KINGDOM OF NORWAY Mr. Staurt Jardine K.F.O

REPUBLIC OF INDONESIA Mr. Ian Anthony  Honorary Consul

ISLAMIC REPUBLIC OF PAKISTAN Mr. Amjad Ali  Honorary Consul General

Building 5, Christina Courts 33-35 Boissiere No. 1 Maraval, Trinidad Tel/Fax: (868) 628-4818 Email: iananthony@renavatio.net

LP#16 Orange Grove Estate Tacarigua, Trinidad Tel: (868) 640-7971 Fax: (868) 640-6594 Email: amjad@adfoam.com

STATE OF ISRAEL

REPUBLIC OF PERU Mr. Patrick A. Ferreira

Mrs. Barbara Malins-Smith 18 La Seiva Terrace Maraval, Trinidad Tel: (868) 628-7093 Email: malinssmith@yahoo.com

ITALIAN REPUBLIC

Ms. Shira Serena Mohammed  Honorary Consul 8 Hillcote, Scott Street St. Augustine, Trinidad Tel: (868) 756-3939 Email: italconstt@gmail.com

REPUBLIC OF LATVIA

Mr. Kirby Anthony Hosang Honorary Consul 112 Saddle Road, Maraval, Trinidad Tel: (868) 657-9653 Fax: (868) 653-1331 Email: hosanganthony@gmail.com

LEBANESE REPUBLIC Mr. Amer G. Haidar

KINGDOM OF DENMARK

Hadco Ltd. JRJ Warehousing Compound Bhagoutie Trace San Juan, Trinidad Tel: (868) 675-7628 Ext. 1201 Email: johnh@hadcoltd.com

#153 Eastern Main Road Barataria, Trinidad Tel: (868) 638-1277 Ext 240 Fax: (868) 674-2644 Email: tgarcia6@hotmail.com

SLOVENIA

Mr. Donald Kelshall 31 Alberto Street, Woodbrook Port of Spain, Trinidad Tel: (868) 623-3829 Fax: (868) 624-6521 Email: dkelshall@savannahcomputing.com

12 Alexandra Street, St. Clair Port of Spain, Trinidad Tel/Fax: (868) 622-2913 Email: ghctt@mission.gov.gy

High Commission

Honorary Consul (Dean) 22 Sweet Briar Road St. Clair, Trinidad Email: aghaidar3@gmail.com

REPUBLIC OF FINLAND Mr. Troy Garcia  Honorary Consul

NEW ZEALAND

Honorary Consul 101 St. Anthony’s Drive, Westmoorings P.O. Box 13, Port of Spain, Trinidad Tel: (868) 633-7687 Fax: (868) 637-6203 Email: norkonpos@gmail.com

Mr. Bishwaishwar Ramsaroop-Maraj

Mr. Rubindra Debideen  Honorary Consul 74 Wrightson Road, Port of Spain, Trinidad Tel: (868) 627-7770/627-2888 Fax : (868) 625-4875 Email: boss@ultracoolgroup.com Mr. Ravi R. Dolsingh, LLB, PG, Dip, LPC Honorary Consul, General Mansfield House, Mansfield Chambers 1st Floor, No. 24 Abercromby Street Port of Spain, Trinidad Tel: (868) 780-3772 Fax : (868) 627-8191 Email: rav@ravidolsingh.com

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GERMANY

MALTA

Mr. John Hadad

Honorary Consul

MOROCCO

Mr. Mario Sabga-Aboud

Honorary Consul

80 Lower Boundary Road San Juan, Trinidad Tel: (868) 674-2697 Ext 2258 Fax: (868) 638-4711 Mobile: (868) 680-3597 Email: mario@pizzaboys.com

Honorary Consul Furness Court, 1 Richmond Street, Port of Spain, Trinidad Tel: (868) 627-4959 Email: patrickaidenferreira@gmail.com

REPUBLIC OF THE PHILIPPINES Dr. Marie Magno Advani  Honorary Consul General c/o Caribbean Partnerships Co. Ltd. Port of Spain, Trinidad Tel: (868) 633-2988 Fax: (868) 633-6946 Email: philhoncongentt@gmail.com

REPUBLIC OF POLAND Mr. David Lewis  Honorary Consul

Lot 25 Frederick Settlement Industrial Estate Caroni, Trinidad Tel: (868) 645-5522 Fax: (868) 663-0897 Email: davidl@labelhouse.com

REPUBLIC OF PORTUGAL Mr. Ignatius S. Ferreira  Honorary Consul

11-13 Milling Avenue, Sea Lots P.O. Box 283, Port of Spain, Trinidad Tel: (868) 625-1745/625-1131 Fax: (868) 625-1243 Email: furness@furnessgroup.com

SLOVAK REPUBLIC (SLOVAKIA) Mr. Lawrence S. Naipaul  Honorary Consul Port Authority of Trinidad and Tobago Administration Building, 1st Floor Dock Road, Port of Spain, Trinidad Tel: (868) 625-6273 Email: isnaipaul@msn.com

Mr. Om Prakash Lalla

Honorary Consul

REPUBLIC OF SURINAME Mr. Jerome Khan  Honorary Consul

24 Fitzgerald Lane P.O. Box 437, Port of Spain, Trinidad Tel: (868) 627-4747/627-0102 Fax: (868) 627-1936 Email: jeromekhan.slm@gmail.com

KINGDOM OF SWEDEN Mr. David O’ Brien  Honorary Consul

c/o Massy Motors, Lady Young Road, Morvant, Trinidad Tel: (868) 674-4200 Ext. 1103 Fax: (868) 674-7761 / 675-6523 Email: david.obrien@massygroup.com

THE SWISS CONFEDERATION Mrs. Michele Khan  Honorary Consul General 70 Dundonald Street Port of Spain, Trinidad Tel: (868) 623-7816 Fax: (868) 624-8544 Email: portspain@honrep.ch

SYRIAN ARAB REPUBLIC Mr. Marwan Yousef  Honorary Consul

15 Queen Street, Arima, Trinidad Tel: (868) 667-3927 Fax: (868) 667-7019 Email: syrianconsolatect@gmail.com

KINGDOM OF THAILAND Mrs. Joan Wilson  Honorary Consul

148 Belmont Circular Road, Belmont, Trinidad Tel: (868) 621-1574 Email: thaiconsulatett@gmail.com

REPUBLIC OF TURKEY Mr. Michael Llanos  Honorary Consul

19 Western Main Road St. James, Trinidad Tel: (868) 628-3222/324-4989 Fax: (868) 622-6661 Email: mike@llanosgroup.com

REPUBLIC OF UGANDA Dr. Dinesh Mor  Honorary Consul 133 Columbus Circle Westmoorings, Trinidad Tel: (868) 633-2215 Email: dinesh12mor@mail.tt

ORIENTAL REPUBLIC OF URUGUAY Mr. Anthony Edwards  Honorary Consul D14 Ridgewood Towers Four Roads, Diego Martin Tel: (868) 623-6786 Fax: (868) 625-9538 Email: edwardsantony62@gmail.com

Diplomatic Missions and International Organisations EMBASSIES Apostolic Nunciature

His Excellency Archbishop Apostolic Fortunatus Nwachukwu Titular Archbishop of Acquaviva Apostolic Nuncio 11 Mary Street, St. Clair Tel: (868) 622-5009/622-6359 Fax: (868) 222-9814 Email: apnuntt@googlemail.com

Embassy of the Argentine Republic Chargé d’Affaires, a.i. Minister Carlos Tagle 4th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 628-7557/628-7587 Fax: (868) 628-7544 Email: etrin@mrecic.gov.ar

High Commission for the Commonwealth of Australia

His Excellency – High Commissioner John Pilbeam 18 Herbert Street, St. Clair Tel: (868) 822-5450 Fax: (868) 622-5490 Email: ahc.portofspain@dfat.gov.au

Embassy of the Federative Republic of Brazil His Excellency Ambassador Jose`Antonio Gomes Paris 18 Sweet Briar Road, St. Clair Tel: (868) 622-5779/622-5771 Fax: (868) 622-4323 Email: amboffice.portspain@

itamaraty.gov.br High Commission of Canada

Her Excellency - High Commissioner Carla Hogan-Rufelds 3–3A Sweet Briar Road, St. Clair Tel: (868) 622-6232 Fax: (868) 628-2581 Email: pspan@international.gc.ca Website: www.canadainternational.gc.ca/

Embassy of the Republic of Chile

His Excellency Ambassador Juan Aníbal Barría García 4 Alexandra Street, St. Clair Tel: (868) 628-0540/628-4763 Fax: (868) 622-9894 Email: echilett@minrel.gob.cl

Embassy of the People’s Republic of China His Excellency Ambassador Song Yumin 76 Long Circular Road, Maraval Tel: (868) 622-1832/628-6417 Fax: (868) 622-7613 Email: chinaemb_tt@mfa.gov.cn

Embassy of the Republic of Colombia

Chargé d’Affaires, a.i. Ms. Genith Fuentes 4th Floor, Newtown Centre 30-36 Maraval Road, Port of Spain Tel: (868) 628-5656/222-2275 Email: eptoespana@cancilleria.gov.co

Embassy of the Republic of Costa Rica

Her Excellency Ambassador Liliana Edgerton Picado 2nd Floor, 63 Tragarete Road, Woodbrook Tel: (868) 628-9601/628-8775 Fax: (868) 628-9203 Email: embcr-tt@rree.go.cr

Embassy of the Republic of Cuba

Embassy of the Republic of El Salvador

Chargé d’Affaires, a.i. César Edgardo Martínez Flores 92 Columbus Circle, Westmoorings Email: embajadaelsalvador.tt@gmail.com

Delegation of the European Union to Trinidad and Tobago

His Excellency Ambassador Arend Biesebroek Level 2, Sagicor Financial Centre, 16 Queen’s Park West, Port of Spain Tel: (868) 622-6628/622-0591 Fax: (868) 622-6355 Email: delegation-trinidad-andtobago-hod

@eeas.europa.eu

Embassy of the French Republic

His Excellency Ambassador Jilles Gerrit Bijl Trinre Building, 69–71 Edward Street Port of Spain Tel: (868) 625-1210/625-1722/ 625-2532 Fax: (868) 625-1704 Email: por@minbuza.nl

High Commission for the Federal Republic of Nigeria

His Excellency High Commissioner Jika Ardo Hassan 3 Maxwell-Phillip Street, St. Clair Tel: (868) 622-4002/622-6834 Fax: (868) 622-7162 Email: mfa.nigtt@gmail.com

His Excellency Ambassador Serge Lavroff 7 Mary Street, St. Clair Port of Spain Tel: (868) 232-4808 Fax: (868) 628-2632 Email: info@ambafrance-tt.org Website: http://www.ambafrance-tt.org/

Embassy of the Republic of Panama

Embassy of the Federal Republic of Germany

Embassy of the Republic of Peru

His Excellency Ambassador Holger Wilfried Michael 19 St. Clair Avenue, Port of Spain Tel: (868) 628-1630 Fax: (868) 628-5278 Email: info@ports.diplo.de

Grenada Trade and Economic Commissioner Grenada Consular and Trade Office Grenada House, #127 Henry Street, Port of Spain Tel: (868) 625-9235 Fax: (868) 624-1257 Email: grenadaconsular@gmail.com

Embassy of the Republic of Guatemala

His Excellency Ambassador Mario Estuardo Torres Townson Apt. 701, Regents Tower, Westmoorings By The Sea, Westmoorings Tel: (868) 632-7629 Fax: (868) 632-7629 Email: embaguatt@outlook.com

High Commission for the Cooperative Republic of Guyana His Excellency High Commissioner Bishwaishwar Ramsaroop 12 Alexandra Street, St. Clair Port of Spain Tel: (868) 628-2616/622-2913 Fax: (868) 622-5158 Email: ghctt@mission.gov.gy

His Excellency Luis Cigarrusista Vargas 7 Ground Floor, Gray Street, St. Clair, Port of Spain Tel: (868) 628-9956/628-9957 Fax: (868) 622-8992 Email: embpanamatyt@mire.gob.pa His Excellency Ambassador Luis Rodomiro Hernandez #4 Trinidad Crescent Federation Park, Port of Spain Tel: (868) 221-8642/221-2939 Email: missiontt@embassyofperutt.net

High Commission for the Republic of South Africa

Her Excellency High Commissioner Xoliswa Nomathamsanqa Ngwevela 4 Scott Street, St. Clair Tel: (868) 622-9869/628-6997 Fax: (868) 622-7089 Email: sahctt.general@dirco.gov.za

Embassy of the Kingdom of Spain

His Excellency Ambassador Javier María Carbajosa Sànchez 7th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 625-7938/628-2560/622-1151 Fax: (868) 622-3032 Email: emb.puertoespana@maec.es

High Commission for the United Kingdom of Great Britain and Northern Ireland His Excellency High Commissioner Tim Stew 19 St Clair Avenue, St. Clair Tel: (868) 350-0444 Fax: (868) 622-4555 Email: generalenquiries.ptofs@fco.gov.uk

REGIONAL ORGANISATIONS Association of Caribbean States (ACS) Secretary-General Dr. June Soomer 5–7 Sweet Briar Road, St. Clair Tel: (868) 622-9575/628-0936/ 628-6756/628-7222 Fax: (868) 622-1653 Email: mail@acs-aec.org

Caribbean Agricultural Research and Development Institute (CARDI) Executive Director Barton Astor Clarke P.O. Bag 212 The University of the West Indies at St. Augustine Tel: (868) 645-1205-7 Fax: (868) 645-1208 Email: executive@cardi.org

Caribbean Court of Justice (CCJ) President The Honourable Justice Adrian Saunders 134 Henry Street, Port of Spain Tel: (868) 623-2225 Fax: (868) 627-1193 Email: info@ccj.org

Caribbean Meteorological Organisation (CMO) Co-ordinating Director Dr Arlene Laing 27 O’Connor Street Woodbrook, Port of Spain Tel: (868) 622-4711, 622-0277 Fax: (868) 622-4711 Email: cmohq@cmo.org.tt

The Caribbean Association of Industry and Commerce (CAIC)

Head of Secretariat Dav-Ernan Kowlessar 40 O’Connor Street Woodbrook, Port of Spain Email: administration@carib-commerce.org

INTERNATIONAL ORGANISATIONS Andean Development Corporation (CAF) Director Representative Gianpiero Laoncini 8th Floor, Albion Plaza Energy Centre 22-24 Victoria Avenue, Port of Spain Tel: (868) 222-1540 or 1541 Fax: (868) 222-7332 Email: glaoncini@caf.com

Organisation of American States (OAS) Trinidad and Tobago Office

Officer-in-Charge Marina Piper 15D Wainwright Street St. Clair, Port of Spain Tel: (868) 622-0019,622-9272 Fax: (868) 622-5430 Email: oastrinidadandtobago@oas.org

High Commission for the Republic of India

Embassy of the United Mexican States

Acting High Commissioner Raj Kamal 6 Victoria Avenue, Port of Spain Tel: (868) 627-7480/627-7481/627-4027 Fax: (868) 627-6985 Email: hcipos.hc_ss@yahoo.com

Her Excellency Rosario Asela Molinero 12 Hayes Street, St. Clair Tel: (868) 622-1422 Fax: (868) 628-8488 Email: info@mexico.tt

High Commission for Jamaica

Embassy of the United States of America

His Excellency Joseph N. Mondello 15 Queen’s Park West, Port of Spain Tel: (868) 622-6371/622-6376 Fax: (868) 822-5905 Email: POSExecutiveOffice@state.gov Website: http://trinidad.usembassy.gov/

Embassy of Japan

PAHO W.H.O Representative Dr Erica Wheeler 1st Floor, Briar Place 10-12 Sweet Briar Road St. Clair, Port of Spain Tel: (868) 622-4202/622-5445 Fax: (868) 628-4719 Email: wheelereri@paho.org

The Embassy of the Bolivarian Republic of Venezuela

United Nations Development Programme (UNDP) Trinidad and Tobago

His Excellency High Commissioner Arthur H.W. Williams 2 Newbold Street, St. Clair Tel: (868) 622-4995-7 Ext. 22 Fax: (868) 622-9043 Email: jamaica@jhcpos.org

Her Excellency Ambassador Tania Diego Olite 74 Elm Street, Bayshore, Westmoorings Tel: (868) 633-3268/632-8691 Fax: (868) 621-3573 Email: embajada@tt.embacuba.cu

His Excellency Ambassador Tatsuo Hirayama 5 Hayes Street, St. Clair Tel: (868) 628-5991/628-5993 Fax: (868) 622-0858 Email: embassyofjapan@po.mofa.go.jp Website: http://www.tt.emb-japan.go.jp/

Embassy of the Dominican Republic

Embassy of the Republic of Korea

His Excellency Ambassador José A. Serulle Ramia 10B Queen’s Park West, Suite 101 Port of Spain Tel: (868) 624-7930/627-2605 Fax: (868) 623-7779 Email: embadom@hotmail.com

Embassy of the Kingdom of the Netherlands

His Excellency Ambassador Sung Moon-up 36 Elizabeth Street, St. Clair Tel: (868) 622-9081/622-1069 Fax: (868) 628-8745 Email: trinidad@mosa.go.kr

His Excellency Ambassador Carlos Amador Perez Silva 16 Victoria Avenue, Port of Spain Tel: (868) 627-9821/627-9823/627-9824 Fax: (868) 624-2508 Email: embve.ttpsp@mppre.gob.ve

Pan American Health Organisation

UN Resident Coordinator Marina Walter UN House 3 Chancery Lane, Port of Spain Tel: (868) 623-7056 Fax: (868) 623-1658 Email: registry.tt@undp.org

149

The Government of Trinidad and Tobago The Office of the President Circular Road St Ann’s, Port of Spain Tel: (868) 624-1261/2 Website: http://www.otp.tt/ Office of the Prime Minister 13-15 St. Clair Avenue St. Clair, Port of Spain Tel: (868) 622-1625 Website: http://www.opm.gov.tt/ Ministry of the Attorney General and Legal Affairs AGLA The Government Plaza Corner London & Richmond Streets Port of Spain Tel: (868) 223-2452 Fax: (868) 226-5145 Website: http://www.ag.gov.tt/ Ministry of Agriculture, Land and Fisheries Corner Narsaloo Ramaya Marg Road & Soogrim Street Chaguanas Tel: (868) 220-6253 Website: http://agriculture.gov.tt Ministry of Community Development, Culture and the Arts ALGICO Building Corner Jerningham Avenue & Queen’s Park East Belmont, Port of Spain Tel: (868) 624-0119/ 625-3012 or 3112 Ext. 3003 Fax: (868) 623-2626/627-5954 Email: ngdolly@ttparliament.org Website: http://www.community.gov.tt/ Ministry of Education Education Towers Level 15 No. 5 St. Vincent Street Port of Spain Tel: (868) 622-2181 Fax: (868) 624-2035 Email: agarcia@ttparliament.org Website: http://www.moe.gov.tt/ Ministry of Energy and Energy Industries Levels 26, Tower C International Waterfront Centre 1 Wrightson Road, Port of Spain Tel: (868) 225-4334 Fax: (868) 627-7922 Email: info@energy.gov.tt Website: http://www.energy.gov.tt/ Ministry of Finance Level 8, Eric Williams Finance Building Independence Square Port of Spain Tel: (868) 627-5633 Fax: (868) 625-8354 Email: comm.finance@gov.tt Website: http://www.finance.gov.tt/

150

Ministry of Foreign and CARICOM Affairs Levels 10-14, Tower C International Waterfront Complex 1A Wrightson Road, Port of Spain Tel: (868) 623-6894 Fax: (868) 624-4152 Email: website@foreign.gov.tt Website: http://www.foreign.gov.tt/

Ministry of Public Utilities One Alexandra Place 1 Alexander Street St. Clair, Port of Spain Tel: (868) 628-7307/628-9500 Ext. 1404 Fax: (868) 628-5467 Email: customerservices@mpu.gov.tt Website: http://www.mpu.gov.tt/home/

Ministry of Health “CHIC” Building 63 Park Street Port of Spain Tel: (868) 623-2741 Fax: (868) 627-2139 Website: http://www.health.gov.tt/

Ministry of Rural Development and Local Government Kent House Long Circular Road Maraval, Port of Spain Tel: (868) 622-4713/628-1323 Ext. 3102-3 Fax: (868) 622-4783 Email: rdlgcomms@gov.tt Website: http://www.rdlg.gov.tt/

Ministry of Housing and Urban Development HDC Building 44-46 South Quay, Port of Spain Tel: (868) 624-5291/624-0595 PBX: (868) 623-4663 Ext. 2171 Fax: (868) 625-2793 Email: info@housing.gov.tt Email: ttministryofhousingandurbandev@ gmail.com Website: http://www.housing.gov.tt/ Ministry of Labour and Small Enterprise Development Level 5 & 6, Tower C International Waterfront Complex 1 Wrightson Road, Port of Spain Tel: (868) 627-8448 Ext. 1313 Fax: (868) 624-9126 Email: communicationsmolsmed@gov.tt Website: http://www.molsmed.gov.tt/ Ministry of National Security Temple Court 31-33 Abercromby Street Port of Spain Tel: (868) 623-7579 Fax: (868) 625-2820 Email: corpcomm@mns.gov.org Website: http://www.nationalsecurity.gov.tt/ Ministry of Planning and Development Level 14, Eric Williams Financial Complex Independence Square, Port of Spain Tel: (868) 612-3000 Ext. 2009, 2010, 1389 Fax: (868) 625-0363 Website: http://www.planning.gov.tt/ Ministry of Public Administration and Communications Level 7, National Library Building Corner Hart and Abercromby Streets Port of Spain Tel: (868) 623-9081/623-4724 Fax: (868) 624-4216 Email: maxiecuffie@ttparliament.org Website: http://www.mpa.gov.tt/

Ministry of Social Development and Family Services Colonial Life Building 39-43 St. Vincent Street Port of Spain Tel: (868) 623-2608 Ext.5607 Website: http://www.social.gov.tt/ Ministry of Sport and Youth Affairs 2 Elizabeth Street St. Clair Tel: (868) 628-6792 Ext. 4008, 4010 Fax: (868) 623-5006 Email: info@sport.gov.tt Website: http://www.sport.gov.tt/ Ministry of Tourism Levels 8 & 9, Tower C International Waterfront Complex 1 Wrightson Road, Port of Spain Tel: 624-1403 Ext. 223 Fax: 624-6737 Email: mintourism@tourism.gov.tt Website: http://www.tourism.gov.tt/ Ministry of Trade and Industry Levels 17, Nicholas Towers 63-65 Independence Square Port of Spain Tel: (868) 623-2931-4 Fax: (868) 623-7588 Email: mti-info@gov.tt Website: http://www.tradeind.gov.tt/ Ministry of Works and Transport Level 6, Main Administrative Building Corner Richmond and London Streets Port of Spain Tel: (868) 625-1225 Fax: (868) 625-8070 Website: http://www.mowt.gov.tt/general/ homepage.aspx Office of the Parliament Levels G-8, Tower D International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 623-1670 Fax: (868) 623-1432 Email: webmaster@ttparliament.org Website: http://www.ttparliament.org/

151

Courtyard by Marriot Hotel

The Red House

Crowne Plaza Hotel

Port of Spain General Hospital

Hyatt Regency

Brian Lara Promenade

National Academy for the Performing Arts Centre

International Waterfront Centre

MovieTowne

National Museum & Art Gallery

Femmes du Chalet (Breakfast Shed)

The Prime Minister’s Ofﬁce

Water Taxi Service

NALIS National Library

President’s Residence

Tobago Ferry Terminal

Cruise Ship Complex

Prime Minister’s Residence and Diplomatic Centre

Twin Towers

Hilton Hotel

Petrol Stations

MAP OF PORT OF SPAIN

Fast Facts

OF TRINIDAD AND TOBAGO

GEOGRAPHY AND LOCATION The country is located in a safe haven, tucked below the hurricane belt. It is bordered by the Caribbean Sea in the north and by the Atlantic to the east. On the west coast, it is separated from Venezuela by the Gulf of Paria and to the south, the Columbus Channel. TRINIDAD Once attached to the South American mainland, Trinidad is situated at 12 km (7 miles) northeast of the coast of Venezuela and is separated from it by the Gulf of Paria. Trinidad has three mountain ranges — the Northern Range, the Central Range and the Southern Range. The highest point, El Cerro del Aripo, is 940 metres (3,084 ft) above sea level. About 40% of all land is undeveloped forest and woodlands, although the island is experiencing rapid development. Trinidad’s Pitch Lake is the largest natural reservoir of asphalt in the world. Total Area: 4,828 sq km (1,864 sq miles) 81.25 km long by 57-73 km wide (50 miles by 35-45 miles) Location: Latitude 10.5° N; Longitude 61.5° W TOBAGO Tobago lies 34km (21 miles) northeast of Trinidad. Of volcanic origin, the island is a single mountain mass, although the southwest is flat or undulating and coralline. The highest peak, the Main Ridge, reaches an elevation of about 576m (1,890 ft). The coastline is broken up by inlets and sheltered beaches, and there are several uninhabited islets. Total Area: 300 sq km (116 sq miles) Location: Latitude 11.5° N, Longitude 60.5° W

TIME ZONE Greenwich Mean Time: Minus four hours (GMT -4) In US Winter: Eastern Standard Time plus one hour (EST +1) In US Summer: Eastern Standard Time (EST) There is no Daylight Saving Time (DST).

CLIMATE Trinidad and Tobago has a tropical climate with high relative humidity. There are two distinct seasons: dry, from January to May and wet, from June to December. There is a short dry period around mid-September called Petit Carême. The hurricane season runs from June to November, peaking between August and October but Trinidad’s geographical location, on the southern periphery of the North Atlantic hurricane basin means that the island is not affected directly by storms as frequently as the sister isle, Tobago. Tobago can experience inclement weather as a result of such weather systems. Trinidad and Tobago’s southerly location keeps temperatures consistent year-round, about 30/32 °C (86/90 °F) during the day and somewhat cooler at night.

CULTURE The festivals, music, customs, cuisine, religions and races of Trinidad and Tobago reflect a rich and unique cultural diversity.

TRINIDAD

Capital: Port of Spain Main Towns: City of San Fernando, Arima, Point Fortin, Chaguanas

TOBAGO

The nation has a passionate and colourful history spanning five centuries. Festivals and religious and cultural observances include Divali (the Hindu Festival of Light), Eid-ul-Fitr (Muslim religious day), Emancipation Day, Indian Arrival Day and Corpus Christi (Catholic). Trinidad and Tobago Carnival is a world-famous event that brings together artists, musicians, masqueraders and revellers for a month-long celebration that culminates in a two-day parade. http://www.culture.gov.tt/

Capital: Scarborough

PEOPLE AND SOCIETY

NATIONALITY

Ethnic Groups (2011 census) Life Expectancy:

Trinidad: Trinidadian Tobago: Tobagonian

Male: 68.2 (2018 census);

OFFICIAL LANGUAGE: English

POPULATION:

1,359,193 (CSO: 2018 Mid-year population estimate)

ELECTRICITY:

110 volts/220 volts (+/-6%); 60 Hz

TELEPHONE:

1 (868) + seven-digit local

152

35.4%

34.2%

15.1%

EAST INDIAN

AFRICAN

MIXED

7.7%

1.4%

DOUGLA

OTHER

(Mixed African and Indian)

Female: 75.6 (2018 census) https://www.worldlifeexpectancy.com/trinidad-tobago-life-expectancy

Population Growth Rate: 0.3 (2016) Birth Rate: 12.8 / 1000 (2016) Total Median Age: 32.6 (2011 census)

BANKING

TELECOMMUNICATIONS

The financial system consists of Commercial Banks, Trust and Mortgage Finance Companies, Finance Houses and Merchant Banks

For many years, State-owned Telecommunications Services of Trinidad and Tobago (TSTT) has been the major provider of landline and mobile telephone services. In late 2018, TSTT undertook the massive deployment of its 5G-oriented Mimo technology to complement existing fibre-based solutions, particularly in rural areas. This latest innovation makes the company the only quintuple-play provider in the country, transforming digital life and services like surveillance, IoT and B2B, and enhancing connectivity for its consumers.

Number of Commercial Banks: 8 Number of Branches: 123 Number of Automatic Banking Machines: 254 ATMs https://batt.org.tt/banking-industry/

BANK HOURS OF OPERATION City Centres: Monday to Thursday – 8 a.m. to 2 p.m. Friday – 8 a.m. to 1 p.m. & 3 p.m. to 5 p.m. RBC and Scotiabank (not mall branches) 8 a.m. to 5 p.m. 8 RBC Branches open on Saturday 9 a.m. to 3 p.m. Shopping Centres (Daily): 10 a.m. to 5 p.m. Exchange Rate: TTD 6.77: USD 1 (June 2019) GDP 2017 Current Prices (TT$ Million) = 158,504.50 GDP Per Capita 2018 = USD 17,259.40 Labour Force 2017 = 633,700 Unemployment Rate 2017 = 5.1% Inflation Rate 2016 = 3.1% Major Exports: Natural gas and oil, ammonia, alcohol, fertilizers, iron and steel Major Trading Partners: US, CARICOM, Spain, Mexico, France, UK, China, Venezuela, Japan, Nigeria, The Netherlands, Dominican Republic References: Summary Economic Indicators, Central Bank of Trinidad and Tobago, Central Statistical Office, Trinidad and Tobago, Global Finance, www.tradingeconomics.com.

ECONOMIC DATA After two years of decline, economic data suggests that there was some turnaround in 2018. This was driven largely by the energy sector, especially, higher natural gas production in the first six months. While some spillovers from energy to other sectors were expected, the non-energy sector was quiet. During the first half of fiscal year 2018-2019, Central Government’s deficit was much lower compared to the corresponding period one year earlier. Inflation continued to be low and stable in early 2019 owing to low international food prices and moderate domestic demand. Headline inflation stood at 1.2% as at May 2019. Generally, the Government’s fiscal position improved as revenues were strengthened by higher energy earnings as well as the sale of assets. Last year, Government’s expenditure also shrank by 4.2% due to lower transfer and subsidies, wages, salaries and interest payments. The overall fiscal deficit was lessened to 3.4% of GDP. The domestic financial system also benefited from higher inflow of foreign exchange based on the energy sector. While the demand for foreign exchange remained strong, the Central Bank of Trinidad and Tobago sold US$1.5 billion to authorised dealers to balance the supply and demand in the foreign exchange market. Over the short term, Trinidad and Tobago is expected to benefit from higher energy sector production on account of new capacity from the Angelin field, which was brought online in February 2019. References: Central Statistical Office; Central Bank of Trinidad and Tobago

MEDIA

Daily Newspapers: Trinidad Express, Trinidad Guardian and Newsday. Monday – Friday: Newsday Tobago Weekly Newspapers: Catholic News, Bomb, Trinidad and Tobago Sunshine and Tobago Today.

Other providers also offer mobile and cable television to both islands. Of these, the more prominent agencies are Digicel and Flow. Digicel provides fixed line and domestic wireless services while Flow offers cable television, internet and landline telephone services. With broad coverage throughout the islands, mobile phones are an easy and available option. Wireless Internet services are readily available at hotels and many other establishments. International Access Code: 1 Country Code: 868 1. Fixed Internet Subscriptions 339,300* 2. Mobile Internet Subscriptions 641,400* *Data estimates http://tatt.org.tt/

Television Stations: CNC (Channel 3), CCN TV6 (Channels 5 and 18), Gayelle Television (Channel 7), IBN (Channel 8), CTV (Channel 6), IETV (Channel 1 and 16), NCC (Channel 4), Parliament (Channel 11), Synergy (Channel 15), TTT (Channel 11), Tobago Channel 5 Tobago only).

GOVERNMENT Trinidad and Tobago’s government is a parliamentary democracy. The Head of State is the President, who is elected by an Electoral College of members of the Senate and House of Representatives for a five-year term. Executive power, however, is vested in the Prime Minister and Government, following elections every five years. General elections will become due in 2020. The local government body in Tobago is the Tobago House of Assembly and its seat is in the capital city, Scarborough. Parliament: Westminster system Tobago: Tobago House of Assembly Local Government Body Head of State: Non-Executive President http://www.ttconnect.gov.tt/gortt/ portal/ttconnect https://www.otp.tt http://www.opm.gov.tt/ http://www.tha.gov.tt/ https://www.ebctt.com

LEGAL SYSTEM The legal system is based on common law and statutes. The judicial system comprises magistrates’ courts and the Supreme Court, which is made up of the High Court and the Court of Appeal. There is a separate Industrial Court that deals with most labour matters. The Judicial and Legal Service Commission appoints judges of the Supreme Court. The Attorney General is responsible for the administration of the legal and judicial system. Final appeal from Trinidad and Tobago courts is to the Privy Council in England, but consideration is being given to replacing the Privy Council with the Caribbean Court of Justice, which was inaugurated in April 2005 and headquartered in Port of Spain. http://www.ag.gov.tt/ http://www.legalaffairs.gov.tt/ http://www.moj.gov.tt/

FM Radio Stations: TBC Network (95.1, Vibe CT 105, Sangeet 106.1, Aakash Vani 106.5, Slam 100.5, Sky 99.5) CL Communications (90.5, 104.1, 97.1) Caribbean New Media Group (Talk City 91.1, Next 99.1, Sweet 100.1) T&T Radio Network (Star 94.7, 96.1, 107.7) Gem Radio 5 Limited (Red 96.7, i95.5, the Word 107.1, Hott 93.5, Taj 92.3) Power 102, Boom Champions 94.1, Isaac 98.1, Street 91.9, Radio Jaagriti 102.7, Wack 90.1, Love 91.5 (Tobago), Radio Toco 106.7, 103.1, Radio Tambrin 92.7 (Tobago), 104.7, and Heritage 101.7.

Top News and Media Websites TrinidadExpress.com Guardian.co.tt Newsday.co.tt TrinidadandTobagoNews.com Power102fm.com TriniView.com Cnc3.co.tt

153

Fast Facts

OF TRINIDAD AND TOBAGO

HEALTH Trinidad and Tobago’s health system consists of government-funded and private hospitals, well-qualified specialists, private medical practitioners and clinics scattered throughout the islands. Specialists trained in ophthalmology/optometry, gynaecology, paediatrics, radiology, physiotherapy, cardiology, gastrology, urology and orthopaedics work both in private practice and healthcare facilities. Medical services are free at Governmentfunded institutions and clinics, but a fee is charged at all others. Twenty-four-hour emergency services are available at several public and private medical facilities. There is also a 24-hour Emergency Air Ambulance Service. http://www.health.gov.tt/

EDUCATION The educational system is based on the British model and produces one of the highest standards of education in the Caribbean. Primary and secondary level education at most institutions are free, but private school options are available for a fee. Post-secondary and tertiary education providers include The University of the West Indies (The UWI), the College of Science, Technology & Applied Arts of Trinidad & Tobago (COSTAATT), distance learning tertiary-level institutions, vocational/technical training schools and colleges, the technologybased University of Trinidad and Tobago (UTT), and the National Institute of Higher Education, Research, Science and Technology (NIHERST).

ECO-TOURISM Trinidad and Tobago, although relatively distinct ecologically, are both blessed with rich natural environments well suited for ecotourism. Once part of the South American mainland, Trinidad’s flora and fauna have comingled, leading to a great density of plant and animal types in a relatively small location. Trinidad and Tobago has more than 97 mammal species, 400 bird species, 90 reptile species, 30 amphibian species, 600 butterfly species and over 2,100 species of flowering plants. The island’s nature reserves attract major international traffic from naturalists and nature watchers. The terrain is just as diverse, with tropical rainforests, mangrove swamps, mountainous terrain and savannahs. Birdwatching is a major attraction in Tobago as well, with Little Tobago island recognised as one of the Caribbean’s top seabird sanctuaries. Tobago is also a hub of aquatic tourism. The waters off the island are a haven for wildlife, an attraction for both divers and boat tourists. Buccoo Reef (a large coral reef and protected marine park) is a popular destination. Tobago’s Main Ridge Forest is known to be the oldest protected rainforest. http://www.tourism.gov.tt/ www.insandoutstt.com

152 154

MEETING PLACES AND CONFERENCE CENTRES Trinidad and Tobago is one of the top five Caribbean meeting and conference destinations. Many hotels have facilities for conferences, including international brands such as the Hyatt Regency Trinidad and the Hilton Trinidad and Conference Centre. In addition, the state-of-the-art National Academy for the Performing Arts (NAPA), South Academy for the Performing Arts, award-winning spots like Coco Reef and the Magdalena Grand Beach Resort in Tobago are ideal for corporate meetings and teambuilding retreats.

PUBLIC UTILITIES ELECTRICITY Trinidad and Tobago has a reliable supply of electricity with rates still among the lowest in the Caribbean. The domestic and commercial supply voltage is 110/220 volts, 60 cycles. The Trinidad and Tobago Electricity Commission (T&TEC) is the agency responsible for the country’s electrical supply. http://www.ttec.co.tt/ WATER The Water and Sewerage Authority of Trinidad and Tobago (WASA), a state enterprise, is the sole provider of water and wastewater services in Trinidad and Tobago. http://www.wasa.gov.tt/

POST/COURIER SERVICES Regular mail, express mail and courier delivery are reliable and available from local provider TTPost at excellent rates. International courier services are efficient and readily available. http://www.ttpost.net/

EMERGENCY CONTACTS Police/Rapid Response........................................ 999 Fire..............................................................................990 Ambulance................................................................. 811 Global Medical Response........................ 653-4343 Coast Guard................................................ 634-4440 Port of Spain General Hospital ...............623-2951 San Fernando General Hospital...............652-3581 Scarborough General Hospital 6. 60-4SGH (4744) Roxborough Health Centre and Hyperbaric Facility, Tobago ...................660-4392 The Office of Disaster Preparedness and Management (ODPM).........800-ODPM (6376) - Trinidad....... 640-1285/8905/8653/6493 - Tobago...............................................660-7489 Crime Stoppers.............................800-TIPS (8477) Directory Services (Trinidad)............................6411 Directory Services (Tobago).................................211

Seaports The main seaports are located in Port of Spain and Point Lisas. The Port of Port of Spain handles dry and general cargo, break bulk, containers and passenger traffic. The Point Lisas Industrial Port Development Corporation Ltd. (PLIPDECO), mainly a bulk port for industrial commerce, also handles container and general cargo traffic. There are ferries travelling the inter-island route daily. Port of Spain Ferry: (868) 625-3055 Tobago Ferry: (868) 639-2417 The CARICOM Jetty, which is located at the Port of Port of Spain and operates the passenger inter-island ferry, receives, stores and delivers CARICOM cargo and multipurpose containers for trade within the Caribbean region. A water taxi ferry connects Port of Spain and San Fernando. Scheduled sailing times are Monday to Friday. Tickets cost TT$15 one-way and can be purchased at the Water Taxi Terminal located at Flat Rock, Lady Hailes Avenue, San Fernando or the Cruise Ship Complex, Port of Spain. Free parking is available at both ports. There is a Public Transport Service Corporation (PTSC) shuttle service, which costs TT$3 through the city of Port of Spain. For further information, visit: www.nidco.co.tt or call call 624-3281/ 674-5593 (POS) or 800-4WTS (San Fernando)

2020

LIAT....................................1 (800) 669-2982 Surinam Airways...........1 (868) 627-0102 United Airlines...............1 (800) 864-8331 West Jet Airlines...........1 (888) 937-8538 .............................................(1-888-WESTJET)

JANUARY

Copa Airlines..................1 (868) 669-5189

01 New Year’s Day

FEBRUARY

British Airways...............1 (800) 247-9297

24 25

MARCH

Caribbean Airlines........1 (868) 625-7200

Baptist 30 Spiritual Liberation Day

JetBlue...............................1 (800) 538-2583 Rutaca................................1 (868) 625-4324

ANR Robinson Airport Virgin Atlantic................1 (800) 744-7477 Condor and Thomas Cook Group Airlines.....1 (868) 639-5201 The following airlines/flights are sometimes scheduled to operate during peak periods. Air Canada Rouge.........1 (868) 623-2721

24th - Carnival Monday 25th - Carnival Tuesday These are not public holidays, however most businesses are closed.

MONDAY

10 Good Friday 12 Easter Sunday 13 Easter Monday 24 Eid-ul-Fitr 30 Indian Arrival Day SUNDAY

MONDAY

LASER Airlines................laser.com.ve INSEL Air..........................fly-inselair.com

TBD*

MAY

Conviasa Airlines..........1 (868) 627-8172 /6078

WEDNESDAY

FRIDAY

APRIL

British Airways...............1 (800) 247-9297

SUNDAY

SATURDAY

IMMIGRATION, WORK PERMITS AND VISAS Visitors to Trinidad and Tobago must possess valid passports and return or ongoing tickets for successful entry. Most Commonwealth countries do not require visas for entry, except Australia, New Zealand, Nigeria, Papua New Guinea, Sri Lanka, Tanzania, Cameroon, Fiji Islands, Mozambique, Uganda and South Africa. For business travel and vacations lasting 90 days or less (within a 180-day period) European Union citizens do not need visas for entry. The same applies for nationals from nonEuropean Union Schengen countries (Iceland, Liechtenstein, Norway and Switzerland). Holders of CARICOM passports, with the exception of Haiti, do not require visas. Visitors from several other countries are allowed to enter Trinidad and Tobago for periods of up to three months without a visa. http://www.immigration.gov.tt/ Work permits are required for business stays beyond 30 days. Visa extensions can be obtained from the Immigration Office at 67 Frederick Street, Port of Spain, while work permits can be obtained from the Ministry of National Security, Temple Court II, 52-60 Abercromby Street, Port of Spain. www.nationalsecurity.gov.tt

JUNE

Roads Trinidad and Tobago has an extensive transportation network of paved roads. Highways link the north and south of the island (Uriah Butler Highway, Solomon Hochoy Highway), and the east and west (ChurchillRoosevelt Highway). Traffic is extremely heavy at peak hours when a high number of vehicles head into and out of the capital city and environs. Driving is on the left-hand side. http://www.mowt.gov.tt/ http://www.ptsc.co.tt/

American Airlines.........1 (868) 821-6000

PUBLIC HOLIDAYS

11 Corpus Christi 19 Labour Day THURSDAY

FRIDAY

AUGUST

Approximate flying times to Trinidad and Tobago from: • London – 8.2 hours • New York – 4.5 hours • Miami – 3.3 hours • Houston – 5.3 hours • Toronto – 5.5 hours http://www.tntairports.com/

Piarco Airport

01 Emancipation Day 21 Independence Day SATURDAY

MONDAY

SEPTEMBER

Trinidad and Tobago’s national airline, Caribbean Airlines, serves Toronto, New York, Miami, Jamaica, Saint Maarten, Antigua, Barbados, Trinidad and Tobago, Guyana and Suriname. International and regional airlines that fly to Trinidad and Tobago include American Airlines, British Airways, Caribbean Airlines, United Airlines, West Jet, JetBlue, LIAT and several charter flight companies. International flights are also available direct from Tobago’s ANR Robinson International Airport. Airlines that fly directly to Tobago include British Airways, Condor and Monarch.

MAJOR AIRLINES

24 Republic Day

NOVEMBER

Airports Piarco International Airport is located about 45 minutes from the capital city, Port of Spain. It plays an important role as a vital hub for international air traffic in the Caribbean. There are non-stop daily scheduled flights to and from major international cities.

14 Divali

DECEMBER

TRANSPORTATION

25 Christmas Day 26 Boxing Day

THURSDAY

TBD*

SATURDAY

FRIDAY

SATURDAY

TBD*: These dates are to be declared. Holidays that fall on a Sunday are observed on the Monday that immediately follows.

155

Index by Surname A

Abdulla Ali Taib, Alya................................................ 106 Abraham, Nigel.............................................................. 56 Acevero, Joan................................................................. 68 Acevero, Michael.......................................................... 68 Acevero, Samson........................................................... 68 Ackbar, Adil....................................................................88 Adams, Eric A................................................................. 37 Adams, Omaalade........................................................ 32 Agard, Lisa......................................................................94 Ahamad, Reyaz........................................................8, 130 Alcazar, Alan, .............................................................. 104 Alexander, Col. Lyle.......................................................14 Alexander, Liesel........................................................... 32 Alexander, Lisa-Maria................................................... 31 Alexis, George.............................................................. 130 Alexis, Valmond............................................................ 54 Ali, Amir........................................................................... 69 Ali, Darren................................................................37, 131 Ali, Dexter....................................................................... 58 Ali, Nazra....................................................................... 105 Ali, Nikolaiski.................................................................. 92 Ali, Shazan....................................................................... 43 Allaham-Hosein, Anisa................................................ 47 Allahar-Cape, Nicole.................................................... 33 Allick-Solomon, Gayle..................................................94 Alonzo, Michelle............................................................ 29 Ammon, Elizabeth.........................................................88 Ammon, Ronald.............................................................131 Amow, Edward............................................................. 104 Andrews, Khadija.......................................................... 73 Anton, Sasha.................................................................134 Apang, Megan................................................................80 Arneaud, Sarah............................................................ 104 Arnold, John...................................................................128 Attong, Maxine..............................................................131 Augustine, Janelle....................................................... 108 Austin, Candace............................................................ 47 Austin, Talia...................................................................137 Avila, Eduardo...............................................................125 Awai, Anthony............................................................... 28 Awai, Gary.......................................................................117 Awai, Sherry...................................................................48 Ayoung, Ronald.............................................................138

Baah, Emmanuel.............................................................14 Babb, Gillian.................................................................. 107 Baboolal, Sarah..................................................................1 Bacchus, Hassel.............................................................94 Bagnarol, Stephen......................................................... 35 Bahadoor-Hosein, Christina.......................................80 Bailey, Marsha................................................................ 56 Balbirsingh, Valmiki.....................................................122 Baldeo, Annie................................................................. 92 Baldeo, Kaydine............................................................. 96 Ballah-Tull, Lindi............................................................20 Balwah-Frontin, Dianne............................................... 43 Baptiste, Arlene............................................................. 72 Baptiste, Nigel.........................................................37, 131 Baptiste, Nigel M........................................................... 22 Baptiste, Pamela.......................................................... 104 Baptitse, Nigel................................................................131 Bartholomew, David..................................................... 54 Battoo, Anthony.............................................................49 Beckles, Cecile...............................................................49 Beharry, Wayne........................................................... 142 Bermudez, Manuel...................................................... 104 Bernard, Wanda........................................................... 107 Bertrand, Rollin Dr..........................................................81 Best, Thora......................................................................49 Bishop, Nicolyn.............................................................. 33 Bissessar, Avinash......................................................... 31 Blake, Septimus.............................................................. 33 Bobb-Semple, Charles...................................................91

156

Boodhu, Kenneth...........................................................131 Boodoo, Graciela...........................................................48 Boodoo, Russell.............................................................. 43 Boodoo, Winston........................................................... 47 Boodram, Winston........................................................ 28 Boopsingh, Robert M.................................................. 105 Borde, Dylunn................................................................125 Borde, Johann.......................................................... 24, 25 Bowrin, Ingrid............................................................... 104 Brasso, Roger.................................................................. 54 Brereton, Kerdell............................................................ 96 Brijbassie, Arvind........................................................... 28 Broadbridge, Stephen................................................. 146 Bryan, Patricia.............................................................. 105 Budhooram, Kathryn.................................................... 27 Bujun, Neil.......................................................................60 Bute-Seaton, Kelly......................................................... 37

Callender, Dawn.............................................................14 Camacho-Mohammed, Gretchen............................. 34 Cambridge, Sherwyn.....................................................91 Camillo-Castillo, Renee...................................................1 Campbell, Jonathan..................................................... 116 Campbell, Samantha.................................................... 47 Cardinez, Joy.................................................................. 30 Carew, Justine................................................................ 29 Carmino, Darius............................................................125 Carter, Ronald................................................................. 31 Castello, Franka........................................................9, 131 Cave, Christo..................................................................49 Celestine, Gerard.......................................................... 116 Chan, Jonathan.............................................................. 33 Chang, Andrew............................................................... 31 Charles, Anthony......................................................... 104 Charles, Kelvin..................................................................8 Charles, Marcia.............................................................143 Charran, Vishnu..............................................................10 Charran, Vishnu........................................................... 130 Chattergoon, Reval.......................................................131 Cheng Wing, Marc........................................................80 Chin Yuen Kee, John Dr............................................... 29 Chin Yuen Kee, Sandra................................................ 29 Chong Ton, Maria.........................................................80 Cipriani-Ortiz, Marisa.................................................134 Clapperton, Maria Dr.................................................... 71 Clarke, Aldwyn............................................................... 76 Clarke, Kevin................................................................... 76 Clarke, Peter................................................................. 104 Clarke, Tricia.......................................................................1 Clarke-De Freitas, Tricia.............................................. 76 Clouston, John................................................................60 Cobham, Melissa...........................................................80 Collins, Brian...................................................................94 Collins, Daryl................................................................... 17 Connelly, Clint....................................................................1 Contant, Kimberly....................................................... 105 Cools-Lartigue, Sharon................................................. 71 Cooper, Gerard..............................................................94 Coosal, Tricia..................................................................117 Costelloe, Franka...........................................................117 Cox, Jason......................................................................125 Creese, Lisa ....................................................................80 Creese, Marli.................................................................. 33 Cuffie, Gladston............................................................. 30 Cumberbatch, Dr. Analista......................................... 29 Cummings, Jason.......................................................... 34

D’arcy, Gerard...............................................................138 Dalla Costa, Gary..........................................................131 Daniell, K. Michael........................................................ 37 Darbasie, Karen.............................................................20 Darsan, Samuel.............................................................. 28 Dasent, Karyn............................................................... 109 Dass-Mungal, Riah........................................................ 22

Dass, Carlene............................................................... 108 Dass, Nisa...................................................................... 105 Dass, Wayne.................................................................. 27 Dass, Wayne.................................................................. 36 David, Carol....................................................................94 Davis, Andrea............................................................... 145 Davis, Kevin.................................................................. 109 Davis, Natasha M.......................................................... 36 de Boehmler, Allan........................................................ 77 de Boehmler, Rodney................................................... 77 De Freitas, Nicole..........................................................20 De La Rosa-Camacho, Tricia...................................... 35 De Meillac, Jean Paul..................................................134 De Silva, Chris............................................................... 116 De Silva, Eric................................................................... 34 De Silva, John.................................................................117 Derrell, Christopher...................................................... 99 Derrick, Neil.................................................................... 54 Des-Vignes, Michelle................................................... 32 Diptee, Rajiv...........................................................129, 131 Dolsingh, Ravi................................................................134 Dookeran, Navin.......................................................... 104 Dookie, Alvin.................................................................. 59 Douglas-Nicholas, Cheryl............................................81 Douglas, Adeola............................................................88 Douglas, Karel................................................................ 92 Downie, Richard, .......................................................... 34 Driver, Thackwray Dr.........................................129, 130 Drysdale, Natalie..........................................................134 Dukharan, Nirvana........................................................ 33

Eastman, Gloria...............................................................81 Eastman, Paul..................................................................81 Eastman, Perry................................................................81 Eastmond, Edson............................................................91 Edghill, Mark..........................................................131, 134 Edwards, Delvert........................................................... 47 Edwards, Nigel, ............................................................. 36 Edwards, Simone........................................................... 34 Elcock, Oliver.................................................................. 92 Elder, Irwin K.................................................................134 Erriah-Ali, Kimberly...................................................... 22

Fagien, Zakiya Dr.......................................................... 118 Farah, Anthony D......................................................... 110 Farah, Anthony..............................................................117 Faria, Gabriel................................................................ 130 Farrell, Mark..................................................................134 Farquhar, Adwin............................................................ 54 Farquhar, Christopher.................................................. 54 Ferreira, Christine...........................................................91 Figaro, Juliana..................................................................81 Fingal, Stephanie..........................................................129 Forbes, Ian...................................................................... 114 Fortuné, Stefan............................................................... 27 Francis, Lynette..............................................................48 Frankland, Steven.......................................................... 69 Fraser-Lee Wen, Mekeisha......................................... 28 Frederick, Donna........................................................... 24 Frederick, Neshon......................................................... 47 Fridy, Joanna....................................................................14 Frost, Sterling Prof.........................................................20 Fuller, Michelle............................................................. 105

Galt, Dylan...................................................................... 57 Galt, Ian............................................................................94 García-Brooks, Anna-María....................................... 22 Ghany, Patricia.......................................................10, 130 Gilbert, Abraham..........................................................137 Gill-Conlon, Trudy........................................................143 Gittens, Kevon................................................................ 30 Glaisher, Dawn..............................................................134 Gobin, Danielle..............................................................134

Index by Surname Goindoo, Andre........................................................... 107 Goindoo, Anna-Alisa.................................................... 59 Golikeri, Vashti.............................................................. 34 Gomes, Kizzy.................................................................. 73 Gomez, Aqiyla Dr.......................................................... 69 Gomez, Camie................................................................ 83 Gomez-Miller, Claire.................................................... 56 Gonzales, Ricardo.........................................................143 Gooden, Samantha....................................................... 33 Gooden, Steven.............................................................. 33 Gooding, Arvind............................................................. 98 Gopaul, Carolyn.............................................................49 Gopaul, Natasha............................................................ 54 Gopee-Scoon, Paula........................................................7 Gopeesingh, Anyl Dr.................................................... 69 Gordon, Sharaz.............................................................. 29 Gosine, Reya..................................................................134 Grant, Jerome.................................................................49 Granville, Joseph............................................................14 Griffith, Col. Albert.........................................................14 Guischard, Vernetta.....................................................80

Hackett, Alan, .............................................................. 108 Hackett, David............................................................. 105 Hadad, Diane............................................................9, 130 Hadeed, Christian........................................................ 105 Hadeed, Gerald............................................................ 105 Hagley, Christopher...................................................... 56 Hale, Susan.....................................................................80 Halls, Marsha Kathy....................................................139 Hamel-Smith, Aliyah.................................................... 29 Hamilton, Dinesha........................................................88 Harper, Neil..................................................................... 74 Harriott-Lewis, Tenille.................................................80 Harrynanan, Kavita....................................................... 28 Hassanali, Karlene......................................................... 83 Hayes, Jeneil................................................................... 73 Henderson, Chris........................................................... 98 Henriques, Christopher............................................. 109 Henry, Kirk.......................................................................91 Henry, Lester.................................................................. 34 Henry, Rosemarie........................................................ 107 Henry, Terrence............................................................. 92 Hepburn, Karrian........................................................... 36 Hill, Francis....................................................................126 Hilton-Clarke, Jacqueline............................................ 32 Homer-Caesar, Carol.................................................. 114 Hosein, Kazim............................................................... 118 Hosein, Neil.................................................................... 118 Hosein, Rachael.............................................................60 Hosein, Safiyya.............................................................. 118 Howell, Derwin M......................................................... 22 Huggins, Avalaughn.................................................... 145 Huggins, Chaz.............................................................. 108 Husbands, Michael....................................................... 99 Hyland, Hilton................................................................ 22

Imbert, ClĂŠment Professor Emeritus........................ 76

Jackman, Kyle................................................................. 56 Jaglal, Errol.....................................................................134 James, Brendon.............................................................. 54 James, Brian.................................................................... 47 James, Christopher.......................................................131 James, Elson.................................................................... 31 James-Reyes Tineo, Nadia...........................................14 Jardin, Jason................................................................. 146 Jardin, Mary...................................................................134 Jardine, Rosemary.........................................................80 John-Williams, Christopher........................................ 56 John, Dexter.................................................................... 73 John, Ian........................................................................... 96 John, Marsha R.............................................................. 37

continued

Johnson, Keith.................................................................81 Jones, Damian................................................................ 35 Joseph-Cupid, Nichole................................................. 83 Joseph, Andre................................................................. 27 Joseph, Zola.....................................................................14 Joyeau-Flores, Arlene................................................... 33 Julien, Jason....................................................................20

Kabeera, Dinesh............................................................ 33 Kangoo, Melissa............................................................ 68 Kallian, Sharda............................................................... 30 Kanhai-Bujhawan, Kathleen....................................... 24 Kattick-Mahabirsingh, Anushka................................. 71 Kelshall, Richard Admiral.......................................... 142 Khan, Dale Imran........................................................... 35 Khan, Feyaad......................................................................1 Khan, Mikhail.................................................................. 54 Khan, Rehana.................................................................. 30 Khan, Safia....................................................................... 71 Khan, Shabir.................................................................. 104 King, Christine............................................................... 116 King, Hewitt.................................................................... 54 King, St. Clair.................................................................. 92 Kirby, Rayon.................................................................. 107 Koonoolal, Petra............................................................ 34

La Valle, Dominick........................................................ 74 Laborde, Clyne............................................................... 54 Lake, Nigel.......................................................................115 Lal, Daren........................................................................ 96 Lalla-Seenath, Fianna................................................... 34 Lalonde, Stephen........................................................... 35 Lambie, Ginelle............................................................. 114 Langaigne, Nathan........................................................ 47 Lange, Clayre................................................................ 142 Laquis, Rachel................................................................. 35 Lawrence, Kenosha.......................................................115 Lazzari, Amy...................................................................117 Lazzari, Robert............................................................. 104 Le Maitre, Sonya.............................................................81 Lee, Jeremy..................................................................... 29 Lee Loy, Angela.......................................................33, 80 Lee Wo-Mollenthiel, Anouk..................................... 105 Legall, Joanne................................................................129 Lewis-Cockburn, Vilma..............................................143 Lewis-Eversley, Barbara............................................... 47 Lewis, David...................................................................122 Lewis, Marcus................................................................88 Lewis, Mark....................................................................122 Lewis, Richard................................................. 6, 105, 122 Lewis, Robin............................................................ 20, 117 Lewis, Ryan............................................................ 117, 122 Lewis, Shane..................................................................122 Lezama, Renato........................................................... 105 Llanos, Stephanie.......................................................... 69 Lloyd, Roy.......................................................................127 London, Keith................................................................. 54 Look Kin, Richard...........................................................20 Loquan, Mark................................................................. 59 Loregnard, Raejeanne................................................... 29 Luces-Whiteman, Rene...............................................60 Lucien, Michael.............................................................. 92

Mackenzie, Malcolm....................................................80 Mahabir, Hayden...........................................................60 Mahabirsingh, Glen......................................................131 Mahabirsingh, Justin..................................................... 71 Mahabirsingh, Ramona, .............................................. 77 Mahadoe, Ricardo......................................................... 43 Maharaj, Kerri................................................................ 36 Maharaj, Reshma...........................................................14 Maharaj, Sharon, .......................................................... 34 Maharaj, Sunindra....................................................... 130

Maharajh, Vishwanath.................................................. 17 Maingot, Anthony....................................................... 104 Maingot, Kristi............................................................... 69 Mallalieu, Kim Dr........................................................... 92 Mallian, Mukesh.......................................................... 107 Mangroo, Vandana...................................................... 101 Manraj, Shiva..................................................................20 Manson, Jamie............................................................. 108 Mansoor, Natalie........................................................... 34 Marcano Tanisha.......................................................... 30 Marcelle-Kennedy, Lois............................................. 108 Mark, Sekou.................................................................... 36 Marquez, Maxim......................................................... 109 Marshall-Procope, Kathy...........................................139 Marshall, Jayne............................................................. 116 Matthews, Swedaka..................................................... 56 Mc Carthy, Marsha..................................................... 109 Mc Clashie, Stephen..................................................... 56 Mc Clean, Kevin............................................................. 83 Mc Kenna-Mason, Arlene...........................................80 McLeod-Marshall, Marsha......................................... 22 Mc Nish, Courtney.........................................................81 Mcintosh, Larry D........................................................... 17 McMillian, Sherry.......................................................... 92 McSood, Amjad Imran............................................... 108 Melville, Sharon........................................................... 108 Menal, Kurt......................................................................14 Mills, Keith A................................................................ 108 Minors, Nigel.................................................................. 56 Mitchell, Brent.............................................................. 104 Mitchell, Ian....................................................................117 Mitchell, Joe Ella.......................................................... 145 Mitchell, Ryan................................................................ 56 Mitchell, Selvonne......................................................... 72 Modeste-Clarke, Deborah Ann............................... 105 Modeste, Laurence.......................................................88 Mohammed, Curtis....................................................... 59 Mohammed, Mikaeel Dr.............................................117 Mohammed, Lisa, ......................................................... 43 Mohammed, Nicholas................................................. 116 Mohammed, Rahim..................................................... 114 Mohammed, Reshard................................................... 35 Mohammed, Ricardo.................................................. 130 Mollenthiel, John..........................................................126 Monilal, Randy............................................................... 47 Mooleedhar, Devati....................................................... 31 Moonilal-Kissoon, Neela.............................................20 Morton, Gerard.............................................................. 28 Moses, Josann................................................................49 Moss, Jesse.....................................................................49 Mouttet, Charles A....................................................... 22 Murray-Solomon, Susan............................................ 104

Naime, George...............................................................117 Nancoo, Keston...............................................11, 129, 131 Narinesingh, Jason........................................................ 35 Nash, Elvin....................................................................... 99 Nedd, Nisha....................................................................49 Nelson, Brendon................................................................1 Nelson, Richard, ............................................................ 54 Newallo, Kathy-Ann.....................................................80 Newton, Hayden.............................................................14 Nicholas, Michael T...................................................... 72 Nicholas, Sean................................................................ 72 Nicol, Debbie.................................................................139 Norville, Yvonne............................................................49 Nothnagel, Capt. Nicholas........................................... 17

Ogeer-Ali, Aleema........................................................80 Oliver, Marlon.............................................................. 108 Olivierre, Lenin..............................................................143 Oumade Singh, Roopnarine........................................ 22

157

Index by Surname P

Padmore, Shinelle..........................................................80 Palmer-Keizer, Michelle.............................................. 22 Paltoo, Dr. Vernon......................................................... 59 Pantin, Adelina................................................................81 Pantin, Averne.............................................................. 144 Parma, Ariana................................................................137 Parson, Dale....................................................................117 Pascall, Tara....................................................................60 Patrick, Dexter............................................................... 30 Patrick, Stuart................................................................. 83 Patrovani, Cassandra.................................................. 110 Pazos, Gayle M.............................................................. 35 Pereira, Camille............................................................ 105 Persad-Poliah, Niala..........................................................1 Persad, Marlon............................................................... 22 Persad, Savon................................................................. 35 Persad, Victor................................................................. 72 Peterson, Gilbert............................................................ 92 Peters, Janet....................................................................91 Phillip, Michael A......................................................... 144 Pierre, Ian........................................................................60 Pierre, Samantha........................................................... 73 Pouchet, Lorraine..........................................................131 Primus, Brandon.......................................................... 109 Prince-Wilson, Kalana................................................. 92 Prudent, Paul.................................................................. 58 Pulchan, Melissa............................................................49

Quan-Vie, Verlier.......................................................... 59 Quan, Greer.................................................................. 109 Quentrall-Thomas, Lara................................. 11, 83, 131 Quesnel, Stephanie......................................................137

Ragbir, Harold.............................................................. 144 Ragbir, Ricardo............................................................... 96 Ragbir, Sana....................................................................20 Ragoonanan, Sherwin....................................................91 Ragoonanan, Vijai......................................................... 22 Ragoonath, Dave........................................................... 43 Rajbal Maraj, Ramchand........................................... 130 Rajkumar, Ainsley........................................................125 Rajkumar, Ava................................................................ 56 Rajkumar, Gerard.......................................................... 77 Rajkumar, Navin................................................................1 Rajnauth, Heidi..............................................................139 Ramaya, Stephanie........................................................ 71 Ramcharan, Ancil.......................................................... 33 Ramcharan, Bradley......................................................88 Ramdath, Trudy............................................................138 Ramdhan, Alana............................................................48 Ramdhanie, Eidiana...................................................... 47 Ramdial, Nadine............................................................. 98 Ramdial, Sherene......................................................... 108 Ramdin, Rosemarie....................................................... 30 Ramesh, Ram.................................................................. 85 Ramgoolam, Aldrin....................................................... 22 Ramkissoon, Adrian...................................................... 30 Ramlal, Arjay................................................................ 108 Ramlal, Roshni................................................................80 Ramnarine, Anil............................................................. 47 Ramnarine, Denyse....................................................... 22 Rampersad, Dominic.................................................... 59 Rampersad, Ravi Dr.................................................... 130 Ramsaran, David........................................................... 96 Ramsaran, Royce............................................................ 31 Ramsaran, Ryan............................................................. 24 Ramsingh, Surindranath...............................................61 Ramsingh, Yogendranath........................................... 110 Ramsook, Cindy............................................................. 96 Ramsumair, Brent..........................................................80 Ranoo, Ria........................................................................ 58 Raphael, Edison................................................... 104, 106

158

continued

Reddock-Downes, Cynthia......................................... 92 Reid, Fenwick.................................................................. 96 Reneaud-Lewis, Angela............................................... 47 Reyes-Mc Nish, Lisa......................................................81 Richards, Dawn..............................................................84 Roberts, Debbie............................................................. 69 Roberts, Learie............................................................... 96 Robinson, David............................................................. 22 Robinson, Glenroy.........................................................115 Robinson, Joan M..........................................................115 Rodriguez-Greaves, Crystal........................................ 36 Rodulfo, Tyrone..............................................................91 Rojo De Diego, Guillermo............................................117 Romany-Fournillier, Paulesca................................... 106 Roop Persad, Shastri...................................................100 Rudd, Shannon................................................................14

Sabga, Adrian.................................................................117 Saitoo, Jesse..................................................................126 Salick, Brenton............................................................... 118 Salina, Johann................................................................. 29 Salickram, Parasram..................................................... 22 Samm, Roderick.............................................................49 Sammerson, Joanne.......................................................91 Sandy, Christopher.......................................................20 Sandy, Mark Francis..................................................... 47 Sanhai, Anitra..................................................................81 Santiago, Alejandro..................................................... 114 Santos, Devin.................................................................. 69 Sarafat, Shaista..............................................................80 Sawh, Vasudev Amrit Free......................................... 28 Scoon-Moses, Donna...................................................49 Scoon, Farid.................................................................... 54 Scotland-Benjamin, Pamela.........................................14 Sealy, Lennox.................................................................129 Seecharan, Wendell...................................................... 56 Seegobin, Deoraj........................................................... 92 Seepersad, Dawn........................................................... 36 Seeraj, Anthony............................................................. 28 Seereeram, Mariska......................................................80 Semper, Carlton........................................................... 130 Seow, Wendy................................................................. 59 Seudat, Carlene.............................................................. 35 Sharma, Marissa............................................................ 35 Shim, Melissa................................................................. 83 Sieuraj, Rampersad..................................................... 130 Simon-Thompson, Nicole................................................ Simon, Davita............................................................... 130 Singh, Kimberly.............................................................. 72 Singh, Rishi.................................................................... 108 Singh, Sally K.................................................................134 Singh, Stephen A........................................................... 37 Singh, Vijay..................................................................... 96 Sirju, Peter....................................................................... 43 Sirju, Ramona, ............................................................... 99 Small, David.................................................................. 105 Smith, Bernard....................................................................1 Sobion, Judith................................................................. 36 Soloman, Candace........................................................88 Solomon, Homer Capt.................................................. 17 Sookdar, Warren........................................................... 36 Sooklal-Beharry, Natasha............................................ 43 Sooknarine-Ragoo, Gail............................................... 47 Sookoo, Anganie............................................................. 31 Sookoo, Olivia................................................................ 30 Sookram, Julie................................................................ 33 Sookram, Kirk................................................................. 92 Soverall, Robert.............................................................. 35 Spence, Joanne Dr.........................................................49 St., Clair, Anthony.........................................................20 St. Hill-Ramdass, Nicole..............................................48 St. John, Simone........................................................... 145 Stephen, Greta...................................................................1

Steuart, Allana................................................................ 111 Steuart, Anya.................................................................138 Steuart, Logan................................................................ 111 Stuart, Natasha.............................................................. 96 Subiah, Niegel............................................................... 144 Supersad, Sabrina.......................................................... 28 Supersad, Suresh........................................................... 22 Surajbally, Russell..........................................................60 Sylvester, Jenson...........................................................88

Taitt, Theresa.....................................................................1 Tang Nian, Stephen...................................................... 92 Tang Yuk, Robert........................................................... 33 Taylor, Ashley.............................................................. 144 Taylor, Cordell................................................ 43, 54, 127 Taylor, Eric......................................................................49 Taylor, Theodore Leroy................................................ 54 Telesford-Pierre, Trudie.............................................. 32 Telfer, Derek................................................................. 146 Telfer, Kyle.................................................................... 146 Tewarie, Nirad.............................................................. 130 Texeira, Nellie.................................................................81 Thom, Hassel........................................................... 10, 131 Thomas, Debra..................................................................1 Thomas, Keith, ...............................................................14 Thompson, Ayana......................................................... 56 Thompson, Kieran.......................................................... 71 Thompson, Sacha.........................................................126 Tiah, Eugene..............................................9, 10, 129, 130 Titus, Heather................................................................ 28 Tiwari, Sunita................................................................ 107 Toby, Keith D.................................................................. 47 Torres, Patricio...............................................................117 Traboulay, Paul..............................................................131 Tucker-Miller, Jeanine................................................139 Tulsie, Renata.................................................................46

U Uttamchandani, Ashish............................................... 99

V Valley, Kerwyn............................................................... 32 Valley, Kevin................................................................... 32 Valley, Kieran................................................................. 32 Valley, Kurt.....................................................................20

W Walcott, Ronald Dr.......................................................94 Warrick, Kerel.............................................................. 106 Wayne, Keisha..............................................................126 Wayne, Aldwyn Jr........................................................126 Webb, Joanne................................................................80 Webster-Smith, Celisha.............................................125 Welch-Farrell, Sandra.................................................128 White, Ann Marina.......................................................48 White, Darryl.................................................................. 34 White, Graham..............................................................48 White, Jody...................................................................... 51 Wiggins, Roger............................................................... 56 Wight, Jane.................................................................... 116 Williams, Karanjabari................................................. 145 Wilson, Earl......................................................................14 Wilson, Kris.................................................................... 28 Wong Won, Wendy.....................................................80 Woo, Brian......................................................................20 Woodhams, Christopher........................................... 105 Wooding, Camille......................................................... 83 Wyke, Keith.................................................................. 104

Yearwood, Paul.............................................................. 54 Yip Chuck, Karen .......................................................... 22 Young, Angus P............................................................. 33

Zilla, Wendy................................................................... 58

Index by Company

continued

A.V. Knowles......................................................................................................26 AbAS Limited...................................................................................................100 Access Trinidad............................................................................................... 127 Acclaim Freight & Logistics Services Limited.......................................... 146 Ace Recycling Limited......................................................................................76 ACTS....................................................................................................................60 Advance Readymix Limited........................................................................... 40 Aegis Business Solutions Limited.................................................................80 Agostini Insurance Brokers Ltd (AIB)........................................................104 Airports Authority of Trinidad and Tobago...........................................14, 15 Allied Caterers Ltd.......................................................................................... 125 Allied Security Limited..................................................................................... 72 American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T)......................................................................................10, 130 Angostura Limited........................................................................................... 114 Anti-Corrosion Technical Services Limited (ACTS)................................60 Arima Business Association.......................................................................... 131 ASCO Logistics Limited...................................................................................60 Association of Real Estate Agents (AREA).......................................131, 134 Association of Trinidad and Tobago Insurance Companies (ATTIC)........................................................................................ 131 Bankers Association of Trinidad and Tobago (BATT).................... 37, 131 Beacon................................................................................................................ 105 Bertieâ&#x20AC;&#x2122;s Pepper Sauce....................................................................................... 111 Biomedical Enterprises of Trinidad and Tobago Limited.........................71 bmobile.........................................................................................................94, 95 Boss Trinidad..................................................................................................... 116 Brentwood Mall....................................................................................................3 British Caribbean Chamber of Commerce............................................... 130 Business Lifeline Limited.................................................................................83 Business Outsourcing and Recruitment......................................................80 Business Supply Group................................................................................... 116 C&W Business.................................................................................... 88, 89, 90 Capital Signal Company Limited...................................................................62 Cardea Benefits Limited................................................................................106 Cargo Consolidators Agency Limited........................................................ 145 Caribbean Centre for Leadership Development (CCLD).......................46 Caribbean Discovery Tours Limited........................................................... 146 Caribbean Dockyard & Engineering Services Ltd (CDESL).................. 142 Caribbean Health Access Consultants Ltd.................................................67 Caribbean Housing Limited (CHL)..................................................................3 Caribbean Information & Credit Rating Services Limited (CariCRIS)............................................................................................ 27 Caribbean Lifts Limited....................................................................................43 Caribbean Resourcing Solutions...................................................................80 Caribbean Traceability & Packaging Solutions Limited (CTPSL)............................................................................................... 115 Chakra Enterprises Ltd...................................................................................100 CIBC FirstCaribbean International Bank.....................................................28 CL Marine Ltd. (CLM).................................................................................... 142 Click Media...............................................................................................122, 123 Coast Foundation.............................................................................................. 57 Completion & Equipment Report Template Well Services Limited (CERT).......................................................................54 Construction, Engineering and Transportation.........................................38 Couva/Point Lisas Chamber of Commerce............................................. 130 CPRC Realty...................................................................................................... 134 CSA Ocean Sciences........................................................................................ 77 CUNA Caribbean Insurance......................................................................... 107 CUNA Mutual Group..................................................................................... 107 Debt Recovery and Administrative Services Limited (DR&ASL)....... 124

Deepwater Hub................................................................................................. 57 DHL..................................................................................................................... 145 Diplomatic Missions and International Organisations.......................... 149 DIY Place.............................................................................................................83 Dominion Day Resorts Limited.....................................................................135 DRA Consulting Ltd..........................................................................................84 Dynamic Real Estate Consultancy Ltd....................................................... 139 Eastman and Associates Limited...................................................................81 Ecosol Services Limited...................................................................................76 Education and Training....................................................................................44 Employersâ&#x20AC;&#x2122; Consultative Association of Trinidad and Tobago (ECA)............................................................ 11, 129, 131 Engineering Associates Limited................................................................... 115 ENVIROPAK Compactors............................................................................... 77 EPL Properties Limited....................................................................................137 Equilibrium Environmental Services Limited..............................................74 Errol Jaglal Real Estate................................................................................... 134 Eve Anderson Recruitment Limited..............................................................80 Farah Insurance Brokers Ltd..........................................................................110 Fircroft..................................................................................................................62 First Citizens Bank.......................................................................................20, 21 Funds International Limited............................................................................ 37 G.A. Farrell & Associates Limited............................................................... 134 GCG Group ...................................................................................................... 125 GCG Group Trinidad ..................................................................................... 125 GENESIS Insurance Brokers & Benefits Consultants Limited...............110 Global Financial Brokers Limited...................................................................29 Go 4 Less Ltd....................................................................................................144 Go4 Delivery Service...................................................................................... 146 Greater Tunapuna Chamber of Industry and Commerce..................... 130 Gulf View Medical Centre Limited................................................................71 Happi Products Ltd.......................................................................................... 118 Health City Cayman Islands...........................................................................67 Hello Green........................................................................................................101 HHSL Safety Systems Limited....................................................................... 55 HR Technologies Ltd.........................................................................................81 IN Events Caribbean.......................................................................................100 Ins & Outs of Trinidad & Tobago..................................................................99 Institute of Banking and Finance of Trinidad and Tobago (IBF)... 37, 131 Island Finance Trinidad & Tobago................................................................30 JMMB Bank..........................................................................................................31 JMMB Express Finance.....................................................................................31 JMMB Investments............................................................................................31 Katerserv Ltd.................................................................................................... 125 KCL Capital Market Brokers Limited............................................................ 32 Kennicon Engineering Limited.......................................................................42 Key West Real Estate..................................................................................... 134 Label House Group.................................................................................122, 123 Lake Asphalt of Trinidad and Tobago (1978) Limited.............................56 Lennox H. Sealy & Associates Ltd.............................................................. 129 LH Group ..................................................................................................122, 123 Massy Motors.....................................................................................................16 Massy Technologies InfoCom.......................................................................96 Medcorp Limited ..............................................................................................70 MIC Institute of Technology (MIC-IT)........................................................47 Ministry of Trade and Industry ........................................................................7 Monte Vista Medical (MVM).........................................................................71 NAGICO Insurance (Trinidad and Tobago) Limited ("NAGICO T&T")............................................................................................108 NAGICO Group...............................................................................................108

159

Index by Company

continued

National Energy Corporation of Trinidad and Tobago Limited (National Energy)..............................................................................................59 National Helicopter Services Limited............................................................17 National Information and Communication Technology Company Limited (iGovTT)............................................................................91 NCB Global Finance Limited (‘NCBGF’)...................................................... 33 NGC CNG Company Limited (NGC CNG).................................................59 ODYSSEY CONSULTinc Limited...................................................................82 Offshore Innovators.......................................................................................... 57 OJ’s Electrical & Instrumentation Services (OJ’S)....................................42 Origitek Solutions Limited..............................................................................43 Pan Americal Life Insurance Group (PALIG)...........................................109 Penal/Debe Chamber of Commerce......................................................... 130 Phoenix Park Gas Processors Limited (PPGPL)........................................59 Piranha International Ltd................................................................................. 75 Plimmer Real Estate........................................................................................ 139 PMSL....................................................................................................................82 Point Fortin South Western Chamber of Industry and Commerce................................................................................ 130 Point Lisas Industrial Port Development Corporation Limited (PLIPDECO)......................................................................................................144 Police Credit Union....................................................................................24, 25 Port Authority of Trinidad and Tobago (PATT)...................................... 143 Port of Spain Infrastructure Company Ltd................................................ 143 Prestige Business Publications Limited / Caribbean Tourism Publications Limited....................................................99 Process Synergy & Support Services (PSSS)........................................... 127 Productive Business Solutions (PBS)...........................................................99 Purivo Dialysis Centre Limited.......................................................................68 RBC.......................................................................................................................34 Regency Recruitment & Resources Limited...............................................83 Regus...................................................................................................................137 RelyOn Nutec Trinidad formerly Falck Safety Services...........................58 Renew Star Serpentine Limited.....................................................................69 Republic Bank Limited............................................................................... 22, 23 RGM Limited.................................................................................................... 138 Ric’s Real Estate Services.............................................................................. 134 Rodriguez Reality............................................................................................. 134 S2 Real Estate Services.................................................................................. 134 Safe-Tec Limited...............................................................................................43 Safety Pass Alliance Trinidad and Tobago (SPATT) Limited.................61 Sandra Welch-Farrell & Company (SWF&Co.)...................................... 128 Sangre Grande Business Association ........................................................ 131 Sangre Grande Chamber of Commerce.................................................... 130 Savannah Computing Limited......................................................................100 Scotiabank Trinidad and Tobago Limited................................................... 35 Screenplay Advertising Network........................................................122, 123 SCRIP-J................................................................................................................ 116 Sea Jade Investments..................................................................................... 134 Servus Limited.................................................................................................. 138 Shaw Park Complex........................................................................................ 128 Shipping Association of Trinidad and Tobago.......................................... 131 Shipping Solutions & Services Limited (SSSL)......................................... 146 SiMedia................................................................................................................97 SITAL College of Tertiary Education Limited.............................................48 SkyMax Imports Limited................................................................................ 119 Slimdown 360.....................................................................................................51 Spark Tecnologies Limited..............................................................................74 Sparks Consultancy Services....................................................................... 139 St. Clair Medical Centre .................................................................................70

160

SteppingSTONE Solutions Ltd.............................................................122, 123 Subsea Specialist Ltd........................................................................................ 57 Sygma Environmental...................................................................................... 77 T&T Inter-Island Transportation Company Ltd...................................... 143 T2PL Realty....................................................................................................... 134 TCM Total Convenience Management........................................................17 Telecommunications Authority of Trinidad & Tobago....................92, 93 TSTT..............................................................................................................94, 95 Terra Caribbean............................................................................................... 136 The Business Supply Group Limited............................................................ 116 The Energy Chamber of Trinidad and Tobago........................10, 129, 130 The Caribbean Industrial Research Institute (CARIRI)...........................74 The Chaguanas Chamber of Industry and Commerce (CCIC).....10, 130 The House of Angostura................................................................................ 114 The Human Resource Management Association of Trinidad & Tobago (HRMATT).................................................................... 131 The JMMB Group...............................................................................................31 The National Agricultural Marketing and Development Corporation (NAMDEVCO)......................................................................... 119 The National Gas Company of Trinidad and Tobago Limited...............59 The National Insurance Board of Trinidad and Tobago (NIBTT)............ 1 The NGC Group of Companies......................................................................59 The Officeworks Limited................................................................................ 119 The Paramount Transport & Trading Company Limited....................... 40 The Pouch Company.......................................................................................123 The Power Generation Company of Trinidad and Tobago Limited (PowerGen)..........................................................................................61 The Professional Institute of Marketing & Business Studies Ltd. (PIMBS)...............................................................................................................50 The Security Zone Limited (TSZ)................................................................. 73 The Supermarket Association of Trinidad and Tobago (SATT)................................................................129, 131 The Trinidad and Tobago Incoming Tour Operators Association (T&TITOA)............................................................ 131 Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce....................................................9, 130 Tobago Hotel and Tourism Association (THTA).................................... 131 Tobago House of Assembly (THA)........................................................8, 128 TOSL Engineering Limited...............................................................................43 Total Benefits Specialists Limited.................................................................29 Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber)...........................................................................................9, 130 Trinidad and Tobago Coalition of Services Industries Limited (TTCSI)........................................................................................... 11, 131 Trinidad and Tobago Contractors Association (TTCA)........................ 131 Trinidad and Tobago Institute of Architects (TTIA).............................. 131 Trinidad and Tobago Manufacturers’ Association (TTMA).......................................................................................... 9, 117, 118, 131 Trinidad and Tobago NGL Limited (TTNGL).............................................59 Trinidad and Tobago Unit Trust Corporation (UTC)...............................36 Trinidad Hotels, Restaurants and Tourism Association (THRTA)........................................................................................................ 11, 131 Trinidad Project Management Services Limited (TPMSL).....................62 Tucker Real Estate.......................................................................................... 139 Unified Networking Development Systems Limited (UNDSL).............98 Vega Minerals................................................................................................... 40 Waste Disposals (2003) Limited................................................................. 77 WilsonArts Designs & Construction Limited.............................................41 WiPay................................................................................................................. 126 YTEPP Limited....................................................................................................49

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