Who's Who in Trinidad & Tobago Business 2014 by Prestige Business Publications Ltd.

EARLY CHECK-IN FOR THE SMART INVESTOR A booming economy driven by real GDP growth of 6.5% over the last decade; over 700 new hotel rooms including the international brands Hyatt and Holiday Inn, with another 150 on the way; a developed capital city of Port-of-Spain, fast becoming the meeting and conference capital of the southern Caribbean; unrivalled as the trade, financial, diplomatic and judicial hub of the Caribbean; and an extremely favourable business climate offering a streamlined approach to private investment, all tastefully complemented by the sun, sea and satisfaction of our beautiful tropical islands, celebrated for its warm people, colourful heritage and unique culture.

The True Caribbean with your next tourism investment just chose itself! TRINIDAD & TOBAGOâ&#x20AC;ŚThe True Caribbean

www.tdc.co.tt

CONTENTS Tourism Development Company Limited (TDC)...................Inside Front Cover Aegis Business Solutions Limited................................................ Inside Back Cover Angostura Limited....................................................................... Outside Back Cover Repsol E & P Trinidad and Tobago Limited............................................................... 1

Automotive and Aviation Services Banking, Investment and Financial Services

Tracmac Engineering Limited...................................................................................... 3 Optometrists Today....................................................................................................... 5 Neal & Massy Automotive Ltd.............................................................................7, 20

Construction, Engineering and Transportation Education and Training Energy and Energy Related Industries Facilities Management Health, Safety, Security, Environment and Standards Information and Communications Technology Insurance

Neal & Massy Group..........................................................................7, 20, 75, 111, 112 Publisher’s Note............................................................................................................... 8 Southern Sales & Service Company Ltd.................................................................... 9 Ministry of Trade, Industry and Investment.......................................................... 10 Ministry of Energy and Energy Affairs..................................................................... 10 A.S. Bryden & Sons Limited..........................................................................................11 Trinidad and Tobago Manufacturers’ Association (TTMA).....................12, 160 Energy Chamber of Trinidad and Tobago.......................................................12, 159 Trinidad and Tobago Chamber of Industry and Commerce......................12, 159 American Chamber of Commerce of Trinidad and Tobago (AmCham T&T)............................................................ 12, 157 bmobile.............................................................................................................................13

Manufacturing and Retail Distribution

Trinidad and Tobago Chamber of Industry and Commerce – Tobago Division....................................................................14, 159

Media, Public Relations, Publishing and Print

Trinidad and Tobago Coalition of Services Industries (TTCSI)............... 14, 160

Professional Services, Public and Private Sector Organisations

Employers’ Consultative Association of Trinidad and Tobago (ECA)....14, 152 Trinidad Hotels, Restaurants and Tourism Association (THRTA).................. 14 bp Trinidad and Tobago (bpTT).................................................................................15

Property Development and Real Estate Shipping, Ports and Maritime Services Travel, Tourism and Conference Facilities

Is T&T’s Energy Sector Positioned for Growth?....................................................85 Diplomatic Missions and International Organisations...................................... 127 Honorary Consuls Accredited to The Republic of Trinidad and Tobago...... 133 Gail Massy: Editor and Friend...................................................................................141 T&T’s New Entrepreneurs.........................................................................................161 Map of Port of Spain.................................................................................................... 171 Map of Trinidad........................................................................................................... 178 Map of Tobago............................................................................................................. 179 Fast Facts.................................................................................................180,181,182,183 Government of Trinidad and Tobago............................................................. 184,185 Index by Surname.................................................................................186,187,188,189 Index by Company.............................................................................................. 190,192 Prestige Business Publications Limited..................................................................191

CONTENTS Automotive and Aviation Services.......................................................

Airports Authority of Trinidad and Tobago......................................................... 18, 19 Auto Rentals..................................................................................................................... 20 National Helicopter Services Limited...........................................................................21 Transport Solutions Limited..........................................................................................23 Vehicle Management Corporation of Trinidad and Tobago (VMCOTT).........22

Banking, Investment and Financial Services........................................

Bank of Baroda..................................................................................................................34 Caribbean Financial Group............................................................................................35 Caribbean Information and Credit Rating Services Limited (CariCRIS)........................................................................................................... 41 CIBC FirstCaribbean International Bank....................................................................36 DSB Financial Solutions Limited...................................................................................42 Ernst & Young Services Limited...................................................................................37 First Citizens...............................................................................................................26, 27 Funds International Limited........................................................................................... 41 Guardian Group..........................................................................................................28,29 Institute of Banking and Finance of Trinidad and Tobago.....................................42 Intercommercial Bank Limited (IBL)...........................................................................38 Island Finance....................................................................................................................35 RBC Royal Bank.................................................................................................................39 Republic Bank Limited.............................................................................................. 30, 31 Scotiabank of Trinidad and Tobago Limited .....................................................32, 33 Trinidad and Tobago Association of Insurance & Financial Advisers (TTAIFA)....................................................................................42 Trinidad and Tobago Unit Trust Corporation (UTC)............................................. 40

Construction, Engineering and Transportation...................................

Advance Readymix Ltd.................................................................................................. 48 ANSA Automotive.......................................................................................................... 50 ANSA McAL Group of Companies............................................................................. 50 Burmac............................................................................................................................... 50 Caribbean Lifts Limited.................................................................................................. 46 Safe-tec.............................................................................................................................. 46 Junior Sammy Contractors Limited.............................................................................47 Junior Sammy Group of Companies............................................................................47 KENTZ-OJâ&#x20AC;&#x2122;s E&I Services JV........................................................................................ 50 Paramount Group of Companies................................................................................ 48 Paramount Transport & Trading Company Limited.............................................. 48 Process Systems Limited (PSL).....................................................................................51 The Trinidad and Tobago Contractors Association (TTCA).................................51 The Trinidad and Tobago Institute of Architects......................................................51 Unlimited Power Tools Limited................................................................................... 49

Education and Training.........................................................................

College of Science, Technology & Applied Arts of Trinidad and Tobago (COSTAATT)....................................................................................................................55 Metal Industries Company Limited.............................................................................56 National Training Agency (NTA).................................................................................57 Premier Quality Services Ltd (PQSL)......................................................................... 60 ROYTEC............................................................................................................................. 60 School of Higher Education........................................................................................... 61 The Accreditation Council of Trinidad and Tobago (ACTT)................................54 Trinidad and Tobago Hospitality and Tourism Institute (TTHTI).......................58 University of Trinidad and Tobago (UTT).................................................................59 UWI School of Business and Applied Studies Limited.......................................... 60

CONTINUED

Energy and Energy Related Industries.................................................

ASCO Trinidad Ltd...........................................................................................................82 Ashland (Trinidad and Tobago) Limited....................................................................67 Atlantic...............................................................................................................................72 BG Trinidad and Tobago Limited.................................................................................73 Damen Shipyards.............................................................................................................79 EOG Resources.................................................................................................................74 Falck Safety Services.......................................................................................................82 Fircroft Trinidad and Tobago....................................................................................... 84 Industrial Gases Limited (IGL)......................................................................................75 Johnny Q Equipment Rentals........................................................................................76 Johnny Q Sound Company............................................................................................76 Laing Sandblasting & Painting......................................................................................77 Lake Asphalt of Trinidad and Tobago (1978) Ltd....................................................78 L.P Marine & Industrial Supplies Ltd.......................................................................... 84 National Energy Corporation of Trinidad and Tobago...........................................66 Petroleum Company of Trinidad and Tobago Limited (Petrotrin) ............ 68, 69 Phoenix Park Gas Processors Limited (PPGPL)....................................................... 81 Power for Rent................................................................................................................. 80 Tank & Fuel Services Limited........................................................................................83 The National Gas Company of Trinidad and Tobago Limited (NGC)................................................................................................... 64, 65, 66 Trinidad and Tobago National Petroleum Marketing Company Limited (NP) ........................................................................................... 70, 71 Trinidad Offshore Fabricators Unlimited (TOFCO)................................................83 Van Oord........................................................................................................................... 84

Facilities Management..........................................................................

J&G Supplies Just Clean Janitorial Services Ltd...................................................... 89 National Maintenance Training and Security Company Limited (MTS).............................................................................. 88 Servus Limited.................................................................................................................. 88

Health, Safety, Security, Environment and Standards.......................................................................................

Ace Recycling Limited...................................................................................................104 Allied Security Limited....................................................................................................92 Almawi Limited...............................................................................................................103 Analytical Technologies Limited................................................................................103 Cardea Health Solutions Limited.................................................................................93 Caribbean Industrial Research Institute (CARIRI)................................................. 94 Caribbean Safety Products Ltd....................................................................................101 Caribbean Tech Disposals...........................................................................................104 Diproinduca Trinidad Limited......................................................................................101 Heller Security Services................................................................................................102 HHSL Safety Systems Limited......................................................................................96 Innovative Security Technologies Limited.................................................................97 Jaric Environment, Safety & Health Services Ltd...................................................104 Joint Medical Products Caribbean Limited............................................................... 98 Medical Associates Hospital Limited.......................................................................102 Pink Hibiscus Breast Health Specialists.....................................................................99 Piranha International Ltd..............................................................................................105 Plastikeep.........................................................................................................................105 The Environmental Management Authority (EMA)...............................................95 Trinidad and Tobago Bureau of Standards (TTBS).............................................. 100 Waste Disposals Limited.............................................................................................103

“

CONTENTS Information and Communications Technology................................

106

Fujitsu Caribbean............................................................................................................110 iGovTT.....................................................................................................................108, 109 Illuminat (Trinidad & Tobago) Limited.......................................................................111 Pereira & Company Limited.........................................................................................112 SI Media.............................................................................................................................115 Technine IT Solutions Ltd.............................................................................................113 Tobago Information Technology Limited (TITL)....................................................114

Insurance...........................................................................................

116

Agostini Insurance Brokers Limited..........................................................................120 Association of Trinidad and Tobago Insurance Companies (ATTIC)..............126 CIC Insurance Brokers Limited................................................................................... 122 Cuna Mutual Group....................................................................................................... 123 Farah Insurance Brokers Ltd........................................................................................126 Global Financial Brokers Limited................................................................................126 Nagico Insurance.....................................................................................................118, 119 National Insurance Board of Trinidad and Tobago (NIB).................................... 125 New India Assurance Co (Trinidad & Tobago) Limited.......................................124 The Beacon Insurance Company Limited.................................................................121

Manufacturing and Retail Distribution............................................

128

Angostura Limited................................................................ 130, Outside Back Cover Engineering Associates Limited..................................................................................131 Happi Group of Companies......................................................................................... 132 Happi Products Limited................................................................................................ 132

Media, Public Relations, Publishing and Print..........................................................................

134

Inglefield Ogilvy..............................................................................................................140 Label House Group Limited.................................................................................136, 137 Mical Marketing Limited..............................................................................................140 Reputation Management Caribbean Ltd. (RMC)..................................................140 Sandra Welch-Farrell & Company (SWF & Co).................................................... 139 Scrip J................................................................................................................................ 139 SI Media............................................................................................................................ 138 VAGUS MRI Limited..................................................................................................... 139

Professional Services, Public and Private Sector Organisations....................................................

142

Abeo Organisational Development Solutions........................................................156 Business and People Development Associates Ltd............................................... 157 Chapmans Records Management Limited..............................................................150 Clean Image Carpets and Janitorial Services Ltd................................................... 157 Development Consulting Center Ltd (DCC)...........................................................150 DRA Consulting.............................................................................................................. 157 Eastman & Associates Ltd............................................................................................151 Employers’ Consultative Association of Trinidad and Tobago (ECA)..............151 Eve Anderson Recruitment Limited...........................................................................145 exporTT Trinidad and Tobago.................................................................................... 132 Government Human Resources Services (GHRS)................................................147 HRC Associates Limited............................................................................................... 152 IBB Limited.......................................................................................................................144 invesTT Limited..............................................................................................................146 Jo-Anne Mouttet & Associates Recruitment Services......................................... 153 LSA Management Consultancy Services ................................................................158 ODYSSEY CONSULTinc Limited................................................................................ 153 PROCOMER - The Export Promotion Agency of Costa Rica..............................154

CONTINUED

Recruitment Xperts Ltd................................................................................................154 Regency Recruitment and Resources Limited........................................................148 Renew Star Serpentine Limited..................................................................................149 Streamline Systems....................................................................................................... 155 The American Chamber of Commerce of Trinidad and Tobago (AmCham T&T).......................................................................................................10, 156 The Energy Chamber of Trinidad and Tobago..................................................10, 157 The Institute of Chartered Accountants of Trinidad and Tobago (ICATT).... 152 The Trinidad and Tobago Chamber of Industry and Commerce.................10, 158 Trinidad and Tobago Chamber of Industry and Commerce - Tobago Division.....................................................................................................12, 158 Trinidad and Tobago Coalition of Services Industries Limited (TTCSI)........................................................................................................12, 158 Trinidad and Tobago Manufacturers’ Association (TTMA)........................10, 159 TSG Consulting............................................................................................................... 155 Ultimate Events Limited...............................................................................................156

Property Development and Real Estate...........................................

162

Association of Real Estate Agents (AREA).............................................................164 Bristo’s Realty..................................................................................................................164 Cevara Realty..................................................................................................................164 CNK Realtors...................................................................................................................164 CPRC Realty.....................................................................................................................164 Golden Key Real Estate.................................................................................................164 Kanhai Real Estate.........................................................................................................164 Kencita Ltd.......................................................................................................................164 Kenny Partnership Real Estate Brokers....................................................................164 Key West Property Services........................................................................................164 Private Investments Co. Ltd........................................................................................164 Rain Property management Limited.........................................................................164 Rics Real Estate...............................................................................................................164 Sea Jade Investments....................................................................................................164 Stuart Spiers Real Estate Services Limited..............................................................164 Trinidad Properties Management Company..........................................................164 1 On 1 Realty.....................................................................................................................165 Dynamic Real Estate Consultancy Ltd......................................................................165

Shipping, Ports and Maritime Services............................................

166

Acclaim Freight & Logistics Services Limited ........................................................169 Aeropost Network.........................................................................................................168 Foxx Couriers Limited of Trinidad and Tobago......................................................169 Insa Shipping Services Limited...................................................................................169 Shipping Association of Trinidad and Tobago........................................................169 Shipping Solutions & Services Limited.....................................................................170

Travel, Tourism and Conference Facilities.......................................

172

Caribbean Discovery Tours Ltd.................................................................................. 177 Caribbean Tourism Publications Limited (CTPL).................................................. 177 Chaguaramas Development Authority (CDA)......................................................176 The Trinidad Hotels, Restaurants and Tourism Association (THRTA)............................................................................................. 12, 177 Tobago Hotel and Tourism Association (THTA).................................................. 177 Tourism Development Company (TDC)................................................................. 177 Trinidad and Tobago Convention Bureau....................................................................... Trinidad and Tobago Incoming Tour Operators Associaton (TTITOA)........ 177

CMY

PUBLISHER’S NOTE

Who’s Who in Trinidad and Tobago Business 2013 - 2014 Produced and Created by Prestige Business Publications Ltd. Advertising Patricia Lewis, Marie Gurley, Betti Gillezeau Edited by Sage Corporate Communications and Publications, Lonsdale Saatchi & Saatchi Advertising Limited; Roslyn Meredith, Scribbles NZ. Writers Kay Baldeosingh-Arjune, Kim Boodram, Joel Henry, Keith Spencer, T&T Coalition of Services Industries. Cover Design and Design Kelvin Thomas – Precision Design Studio Layout Laird Raymond Production Jessica Medina Photography All Print Express – Maps Christopher Anderson – Cover Photos Edison Boodoosingh Café Moka Martin Lawrence Patricia Lewis Mark Meredith, Scribbles NZ Annual Distribution 10,000 copies Prestige Business Publications team: Richard Lewis Chairman Patricia Lewis Director Marie Gurley Director Jessica Medina Production Supervisor Jennifer Gittens Administrative Assistant Nichele West-Broome Administrative Assistant Betti Gillezeau Sales Representative Copyright © 2013 Prestige Business Publications Ltd. All rights reserved. Prestige Business Publications Ltd. The Film Centre, 9 Humphrey Street, St. James, Trinidad and Tobago. Tel: (868) 622-0738/9 Fax: (868) 622-0426 Email: info@whoswhotnt.com Website: www.whoswhotnt.com

Richard Lewis - Publisher Prestige Business Publications is once again excited about our marques publication, Who’s Who in Trinidad and Tobago Business 2013-2014 reflected in the truly amazing companies that continue to see the great value in the #1 business networking tool in the country. We are also excited about the continued increase in the unique visitors to our website whoswhotnt.com and of course the many downloads of file pages from people interested in doing business with our advertisers. This trend is also consistent with the increase in high level executive offices and foreign businessmen who continue to ask, through the hotels and chambers, for additional copies. In 2013, in keeping with our strategic direction of expansion in the region, we partnered with a Jamaican company, Cousins Publishing Limited, owned by Paul R. Lewis and Din Duggan, energetic entrepreneurs, to produce the Who’s Who in Jamaica Business, for which the inaugural edition was launched in August 2013. This is a very significant milestone since the success of this has now led to other opportunities in the northern Caribbean countries which this Jamaican partner is best suited to service. The success of this expansion, we believe, is testimony to our joint belief that fitting a name to a face or a face to a name is still the most powerful of all relationship-building tools, which our businesses continue to strive to implement. The focus of Who’s Who in Business on the best companies and the best people within those companies continues to be our mantra. Looking to the future, the brand, Who’s Who in Trinidad and Tobago Business, is one where we hope to add further value added for our customers by looking into new services that will align seamlessly with our current business model or may even dictate that we change our business model. We have a great team of inside and outside resources who will be working on those initiatives. The intention of this exercise is also to broadly involve all our stakeholders in structured information and idea gathering sessions. So as we head down to the latter half of 2013 and into 2014, we do so positively, knowing that our insiders and our outsourcers have worked very hard to produce another high-quality publication. None of this, however, would have been possible without advertisers who continue to share our vision, and readers who use the publication to achieve their business objectives.

MESSAGES Message from THE MINISTRY OF TRADE, INDUSTRY AND INVESTMENT Senator the Honourable Vasant Bharath

Minister of Trade, Industry and Investment and Minister in the Ministry of Finance and the Economy

Minister of Energy and Energy Affairs

Trinidad and Tobago is open for business and we are the business destination of choice. This, as the Government aggressively pursues an economic diversification agenda while implementing a range of institutional, legal and administrative reforms to enhance the ‘Ease of Doing Business in Trinidad and Tobago’. We have operationalised TTBizLink, a Single Electronic Window (SEW) for trade and business facilitation to create an enabling environment that is business friendly and supportive. Through TTBizLink, businesses can now obtain approvals within significantly reduced processing times for over 21 different e-Government business services.

One of the significant achievements of the Ministry of Energy and Energy Affairs (MEEA) is the outcome of its 2012 Deepwater Bid Round which was deemed the most successful in over 14 years. BHP Billiton was the preferred bidder for the award of Production Sharing Contracts (PSCs) on four blocks. The execution of these four contracts commits BHP Billiton to a total investment of approximately US$565 million for the mandatory first exploration phases and provides for the investment of a further US$459 million over the optional phases. This equates to a combined total exploration expenditure in excess of US$1 billion over the Exploration Period. The Deepwater Bid Round has set the pace for the promotion of further investment opportunities in the upstream oil and gas sector with two additional bid rounds scheduled to take place in 2013. The Onshore Bid Round was launched by the MEEA on May 16, 2013 and is expected to create another unprecedented wave of exploration activity on land in keeping with our policy objective to increase oil production. The acreage on offer comprises three blocks – the Rio Claro Block, the Ortoire Block and the St. Mary’s Block. The potential reserves of the acreage are estimated at approximately 500 million barrels. Following on the resounding success of the 2012 Bid Round and in response to the continued interest in Trinidad and Tobago’s deepwater province demonstrated by upstream petroleum companies, the MEEA will embark on another Deepwater Competitive Bid Round in August 2013, where six blocks off the eastern and north-eastern coasts of Trinidad and Tobago will be on offer, namely Blocks TTDAA 1, 2, 3, 7, 30 and 31. The activity level in the upstream sector continues to be quite buoyant with a heightened level of exploration and development drilling. As of April 2013, 24 wells has been drilled in Trinidad and Tobago for 2013. Of this total, 14 wells were drilled on onshore locations and ten offshore. This drilling activity was conducted by as many as 12 rigs. The majority of the wells drilled on onshore locations was conducted by Petrotrin and the lease operatorship and farmout companies. The MEEA is also focusing its efforts on the continued development of the downstream natural gas-based sector with a special emphasis on investment further downstream. The level of committed foreign direct investment in 2012 is at its highest in many years. On April 8, 2013, a Project Development Agreement between Neal & Massy Holdings Limited, Mitsubishi Corporation (MC) and Mitsubishi Gas Chemical Co. Inc. (MGC) was signed to commence a project to commercialise natural gas-based petrochemicals. The project will use 100 MMscf/d of natural gas to produce 860,000 tonnes of methanol and 100,000 tonnes of Di-Methyl-Ether (DME) per year and is expected to attract foreign direct investment of US$850 million or TT$5.4 billion. The Ministry of Energy and Energy Affairs intends to continue to increase the level of upstream activity, grow the petrochemical sector and to continue to be the leader in attracting foreign direct investment to Trinidad and Tobago.

• e-Company Registration: processing time reduced from seven days to three days • e-Work Permit: processing time reduced from six weeks to 2.5 weeks • e-Import/Export permits and licences: processing time reduced from four weeks to one day • e-Certificate of Origin: processing time reduced from one day to 30 mins • e-Fiscal Incentives: processing time reduced from six weeks to 11 days • e-Import Duty Concessions: processing time reduced from six weeks to 12 days As part of the diversification thrust, the Government has targeted particular sectors in the non-energy industry for aggressive growth and commercialisation, including financial services, tourism, information and communications technology, manufacturing, creative industries, maritime and agriculture. The expansion of these sectors brings many investment opportunities which are being actively promoted by the National Investment Promotion Agency – invesTT Limited – and facilitated by the National Export Facilitation Organisation – exporTT Limited. The interest in our country by the world’s two largest economies, as evidenced by the state and official visits of President Xi Jinping of China and US Vice President Joseph Biden, has clearly brought into focus external confidence in Trinidad and Tobago’s influence and economic capability in the region. This is supported by our programme of continued relationship building with our traditional trading partners, as we make inroads into emerging markets. Trinidad and Tobago is at an exciting time in its development; we are presented with a unique opportunity to transform our country’s economy and foster long-term, sustainable growth by driving sectors other than energy. After years of talk, we are now at the point of transforming Trinidad and Tobago into a true regional hub for business and trade by enhancing the business environment, promoting investment and, of course, by seeking market access and key partnerships with our regional and extra-regional colleagues. We invite you to come join us, for we are indeed ‘open for business!’ The Ministry of Trade, Industry and Investment Level 17, Nicholas Tower, 63-65 Independence Square, Port of Spain, Trinidad and Tobago • Tel: 1 (868) 623-2931-4 •Website: www.tradeind.gov.tt

Message from THE MINISTRY OF ENERGY AND ENERGY AFFAIRS Senator the Honourable Kevin C. Ramnarine

The Ministry of Energy and Energy Affairs Levels 15, 22-26, Tower C, International Waterfront Centre 1 Wrightson Road, Port of Spain, Trinidad • Tel: (868) 626-6334 / 623-6708 • Fax: (868) 625-0306 • Email : info@energy.gov.tt • Website: www.energy.gov.tt

MESSAGES TRINIDAD AND TOBAGO MANUFACTURERS’ ASSOCIATION Nicholas Lok Jack President

Roger Packer Chairman

The Trinidad and Tobago Manufacturers’ Association is pleased to be associated once again with the Who’s Who in Trinidad and Tobago Business magazine. The TTMA recognises the pivotal role that the manufacturing sector must play in stimulating economic recovery and sustainable growth. The Association, in 2013, will continue to work towards its goal of promoting competitiveness and growth of the manufacturing sector by facilitating new market penetration in addition to increasing efficiency in the business environment. T&T’s manufacturing sector contributes more than 7% of this country’s GDP, and more than 50,000 people benefit through direct employment. The sector faces a number of challenges but we welcome the reengineering being undertaken to improve the processes involved in doing business, which has resulted in better service delivery times for company registration, work permits, import/export permits and licences, and Certificates of Origin, all through the implementation of the TTBizlink IT platform. We look forward to more of these structural enhancements which provide the platform for more efficient business operations. The TTMA believes that targeted measures to encourage innovation, investment and productivity are needed in order to grow the local manufacturing sector and sustain long-term economic growth.

The Energy Chamber’s strategic mandates are inward and outward looking and focus on attracting investment and exporting services. The world energy map is being redrawn and our place in the new order will depend on both how well we promote our country as a preferred energy investment destination and export our energy sector expertise globally. In order for these targets to be met, the Energy Chamber constantly reiterates the need for an efficient business sector and through our awardwinning STOW initiative as well as our EICDI competency development project we focus on helping local service companies continuously raise the bar. These local energy services companies have built their reputations as providers of world-class service, leveraging their knowledge to support operations along all links of the energy value chain from exploration, refining and transmission to downstream processing. To help these companies access international markets, over the past year, we have embarked on several trade missions to Suriname and French Guiana. These moves to promote our energy services sector and continuously invite international and local investors are all tied to our vision for Trinidad and Tobago as the energy-services hub of the region. With over 100 years of commercial oil production and over 30 years of gas-based industry, Trinidad and Tobago’s energy sector has a layered history and the Chamber’s wishes to ensure that the sector is sustainable over the next century and beyond.

TTMA Building, 42 Tenth Avenue, Barataria, Trinidad and Tobago • P.O. Box 971, Port of Spain • Tel: (868) 675-TTMA (8862) • Fax: (868) 675-9000 • Email: membership@ttma.com or info@ttma.com • Website: www.ttma.com

Suite B2.03, Atlantic Plaza, Atlantic Avenue, Point Lisas, Trinidad, West Indies • Mailing Address: P.O. Box 80, San Fernando, Trinidad, West Indies • Tel: (868) 6-ENERGY, 679-6623, 679-1398 • Fax: (868) 679-4242 • Email: ExecOffice@energy.tt • Website: www.energy.tt

TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE

AMERICAN CHAMBER OF COMMERCE OF TRINIDAD AND TOBAGO

Moonilal Lalchan

Hugh Howard

The Trinidad and Tobago Chamber of Industry and Commerce congratulates the publishers of Who’s Who in Trinidad and Tobago Business on another successful publication. Who’s Who in Trinidad and Tobago Business is now an important business directory resource for local businesses as well as visiting business people from the region and beyond. As the recognised ‘Voice of Business’ in T&T, the Chamber has continued to be a stable and valuable organisation. As we look to the year ahead, we acknowledge the vision and hard work of generations of business entrepreneurs and innovators who have helped us – and continue to help us – steer the course of the 134 years of the Chamber’s existence. Our corporate profile includes close to 600 members and over 1,600 executive representatives. Through them, the Chamber is represented on several national governmental and non-governmental committees, focusing on a wide range of matters from legislative development to corporate social responsibility initiatives. The Chamber also has eight standing committees in Trinidad and four in Tobago, in which members volunteer. Through activities from these internal and external committees, the Chamber provides input on national policy, law, trade negotiations and services which is derived from member consultations. In addition, the Chamber is a member of the International Chamber of Commerce, and its offices are the headquarters of ICC Caribbean. We are affiliated with the Dispute Resolution Centre, the first private mediation agency certified by the Mediation Board of Trinidad and Tobago. Our Tobago Division is the only organisation based in Tobago which is specifically dedicated to holistically serving the island’s business community. The Chamber remains committed to being the ‘Voice of Business’ as we serve the needs of our members and the wider business community in ongoing development toward a strong, sustainable national economy.

The American Chamber of Commerce of Trinidad and Tobago (AmCham T&T) is pleased to be associated with the Who’s Who in Trinidad and Tobago Business magazine and offers our congratulations to the publishers on producing another successful issue. As AmCham T&T enters our third decade of service to the business community we are cognisant of the urgent need to stimulate trade and investment between Trinidad and Tobago and the Americas. The current global economic environment and reality offers both challenges and opportunities. And both must be met directly and strategically. With our strong mix of formidable local and international member companies, strong networking links, close association with the US Embassy and alliances with the Association of American Chambers of Commerce in Latin America and the Caribbean (AACCLA), we are well placed to ensure rapid access to the resources that our member companies require to compete effectively both in local and overseas markets. Indeed, leveraging these relationships towards the attainment of tangible business opportunities for our members has become one of the primary areas of focus of AmCham T&T. We recognise, however, that our success, and indeed the success of our stakeholders, can only be achieved if productivity and competitiveness become national priorities. In this regard, we will continue to work with Government, labour, business and civil society towards the achievement of this goal.

Columbus Circle, Westmoorings • P.O. Box 499, Port of Spain, Trinidad • Tel: (868) 637-6966 • Fax: (868) 637-7425 • Email: chamber@chamber.org.tt • Website: www.chamber.org.tt

62 Maraval Road, Port of Spain, Trinidad • P.O. Bag 150, Newtown, Port of Spain • Tel: (868) 622-4466/0340, 628-2508 • Fax: (868) 628-9428 • Email: inbox@amchamtt.com • Website: www.amchamtt.com

President

THE ENERGY CHAMBER OF TRINIDAD AND TOBAGO

President

The all new BlackBerry® Z10 smartphone from bmobile offers features such as: • BBM™ Video with Screen Share • Simply peek into the The Blackberry® Hub from anywhere to stay close to what’s important to you. • Keyboard that learns the way you speak!

MESSAGES

TOBAGO DIVISION TRINIDAD AND TOBAGO CHAMBER OF INDUSTRY AND COMMERCE

TRINIDAD AND TOBAGO COALITION OF SERVICES INDUSTRIES

Diane Hadad

Rabindra Jaggernauth

Chairman

President

The Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce extends congratulations to the publishers of Who’s Who in Trinidad and Tobago Business upon release of the latest edition of the magazine. The Trinidad and Tobago Chamber of Industry and Commerce is the only business association with a special Division dedicated to holistically serving the needs of Tobago businesses. A Tobago Chamber was first established in 1936 and 37 years later, with structural change, became the Tobago Division of the T&T Chamber. The Division has been built on a foundation of active representation through the contributions of several outstanding members, including its past Honorary Secretaries and Chairmen, and Membership continues to grow each year. As the representative of the business community, the Division works assiduously behind the scenes, contributing to diverse areas of business development and maintaining a vibrant national presence. The Division’s four standing committees are related to Inter-Island Transport, Security, Environment and Business Development and members serve on a voluntary basis. The Division works closely with the Tobago House of Assembly and Central Government and is a link between the private and public sectors in creating initiatives and removing obstacles to sustainable development in Tobago.

Trinidad and Tobago Coalition of Services Industries (TTCSI) is pleased to congratulate Who’s Who in Trinidad and Tobago Business for exposing the breadth and depth of the T&T’s business community to the world. There is a growing recognition of the value of T&T‘s services sector and its key role in economic development. In the past, the energy sector has been the major impetus for the advancement of our local economy. Notwithstanding the vast contribution of the energy sector and its capacity to further contribute, the reality is that over time we will experience a reduction because of the finite nature of our energy resources and reserves. It is with this in mind that emphasis must be placed on the continued growth of the services sector as a viable alternative to boost the economy. The TTCSI will continue to help in the efficiency and competitiveness of T&T’s services sector, as it is the largest and most diverse in the Caribbean. According to the Central Statistical Office, the services sector contributes 43% to GDP and creates 80% of employment. The TTCSI experienced tremendous growth over the last two years. We were able to strengthen the organisation in several ways, in order to increase our capacity to deliver greater value to our 46-member associations, which represents more than 70% of the entire services sector. As the umbrella body for the services sector in T&T, TTCSI remains committed to representing the sector’s interests, lobbying, building capacity, enabling market penetration and ensuring that the right policy framework is in place to ensure a sustainable and diversified services trade for T&T.

TEAL Building, Scarborough, Tobago • P.O. Box 47, Port of Spain, Trinidad • Tel: (868) 639-2669 • Fax: (868) 639-3014 • Email: tobagochamber@tstt.net.tt

45 Cornelio Street, Woodbrook, Port of Spain, Trinidad • Tel: (868) 622-9229 • Fax: (868) 622-8985 • Email: info@ttcsi.org • Website: www.ttcsi.org

THE EMPLOYERS’ CONSULTATIVE ASSOCIATION OF TRINIDAD AND TOBAGO

TRINIDAD HOTELS, RESTAURANTS AND TOURISM ASSOCIATION

Keston Nancoo

Hassel Thom

President

The Employers’ Consultative Association of Trinidad and Tobago (ECA) is pleased to welcome you to this edition of Who’s Who in Trinidad and Tobago Business. The ECA has been the leading national voice in industrial relation-related issues nationally for the past 53 years and was established to enable employers to match the strength of the trade union organisations. The ECA has the mandate to provide employers with quality representation at the organisational, national and international levels in order to ensure the strength and success of the employer community for the socio-economic well-being of the nation. Since inception, the ECA has come a long way. While Industrial Relations’ advisory remains the mainstay of the organisation, the adoption of a proactive approach has enabled the Association to not only provide guidance and/or consultancy in the areas of human resource management, but also in providing training and development workshops through our subsidiary, the Employers’ Solution Centre Limited. The ECA is also affiliated to the Caribbean Employers’ Confederation, the International Organisation of Employers, the International Labour Organisation, and International Labour and Employment Relations Association. Membership to the ECA is open to all employers and start-up businesses. Our membership comprises small and large organisations from both the private and public sectors across a variety of industries, many of which are featured on the pages ahead. We welcomed the opportunity to work with this flagship publication and invite readers to utilise its benefits as a networking tool to develop your business.

The Trinidad Hotels, Restaurants and Tourism Association (THRTA) is honoured to be part of Who’s Who in Trinidad and Tobago Business. The THRTA is proud to be an integral stakeholder of the tourism industry in Trinidad for the past fifty years. The Association was formed to be the main private sector representational body for the industry, performing a pivotal role between the policy makers, policy implementers and the private sector. The Association membership comprises hotels, restaurants and companies that provide goods and services to the industry. Our mission has always been to provide benefits and services to our members by creating a business environment conducive to tourism development by influencing government policies and legislation which stimulate investment, profitability and a competitive rate of return. THRTA is made up of a number of committees that work towards accomplishing the goals and objectives of the Association. They include advocacy, marketing, membership and revenue generation. We continue to work towards creating an enabling environment for tourism, to encourage investment in the sector, to creating additional demand, to encourage the building of the visitor experience and to foster the coordination of the efforts amongst all stakeholders. We hope to bring about more awareness and recognition that tourism has the potential to be a major pillar in the move towards the diversification of the economy of Trinidad and Tobago, an industry that can generate employment and foreign exchange earnings.

17 Samaroo Road, Aranguez Roundabout North, Aranguez • Tel: (868) 675-5873 • Fax: (868) 675-4866 • Email: ecatt@tstt.net.tt • Website: www.ecatt.org

Corner Airways Road and Hilltop Lane, Chaguaramas • P.O. Box 243, Port of Spain, Trinidad • Tel: (868) 634-1174/5 • Fax: (868) 634-1174 • Email: info@tnthotels.com • Website: www.tnthotels.com

Automotive and Aviation Services In spite of challenges linked to political upheavals and the near financial flat-lining of its national carrier, Trinidad and Tobago experienced an increase in airlift in 2012 and 2013. It also saw the rapid installation and equally fast ejection last year of REDJet, the Barbados-based airline that had brought with it the promise of low airfare at unprecedented rates. Local carrier, Caribbean Airlines (CAL), however, continues to struggle in its merger with Air Jamaica. Trinidad and Tobago’s Finance Minister Larry Howai, in May 2013, announced CAL’s bottom line at approximately US$110 million in losses, according to 2012’s unaudited figures. “It’s in the region of $700 million,” Howai said in the Senate at that time. The figure included a US$70 million loss and a US$40 million fuel subsidy cost for CAL and its Air Jamaica operation. In November 2012, West Jet also commenced a daily service between the Pearson International Airport in Toronto and the Piarco International Airport in Trinidad. This represents an additional 1,162 seats per week on that route. It is anticipated that this will redound to the benefit of hotel owners, taxi drivers and individuals involved in the travel and tourism industry. Copa Airlines also announced an increase in frequency of service between Panama City and Port of Spain.

With effect from July 10th 2013, Copa began an additional flight on that route five days a week. This second flight will allow more opportunities for connections to Copa’s destinations. According to Emmanuel Baah, Marketing Manager at the Airports Authority of Trinidad and Tobago (AATT) Administrative Centre; “Accolades are still coming in for the 2011 completion of a US$200 million aviation complex, described by the Civil Aviation Authority (CAA) as being the world’s most modern. The facility trains air traffic controllers from around the region – with Barbados being the exception – and has this year been described by the CAA as “functioning very well.” Repair and renovations have also begun at the ANR Robinson International Airport in Crown Point, Tobago, in 2013, which will include the installation of a VIP lounge. “The Authority is also looking at various options at the Piarco International Airport to improve the customer experience. Passengers using the Piarco International Airport now have the option of using six self-check in kiosks instead of joining the queue to check- in at the counters. Upgrades in the Wi Fi service are also anticipated to take place in 2013 and 2014,” Baah said.

Auto Industry The auto industry has continued to grow, with new car sales increasing and used car dealers resting easier, as the State seeks to satiate a hungry market and as one of the region’s biggest suppliers, Japan, recovers from 2011’s devastating earthquake. In its 2012 Financial Report, presented in March this year, ANSA McAL Group Chief Operating Officer, Gerry Brooks, said revenue in automotive, trading and distribution had reached $2.4 billion – an increase of $210 million from 2011. T&T’s auto sector profits have soared. This year 1,300 sales on new vehicles were recorded for January and in its Summary Economic Indicators Report that month, the Central Bank of the Trinidad and Tobago (CBTT), noted new motor vehicle sales had increased by 13.3% in the period January to September 2012, compared to the same period in 2011.

Used car sales still have the lead and have almost doubled compared to the previous two years, a feat attributed to government’s decision in late 2011 to allow the importation of six-year-old foreign-used vehicles. Previously, the age limit on foreign-used vehicles was four years. In 2012, 14,888 new vehicles were sold, compared with about 12,250 used - which is more than double 2011’s 6,089. The Ministry of Trade, Industry and Investment has proposed removing quota allocations for the importation of foreign-used vehicles, as part of its draft version of the 2013 - 2017 Policy to Regulate the Used Car Industry. The suspension of the allocation will be reviewed in 2014. President of the Trinidad and Tobago Automobile Dealers Association had expressed reservation in a meeting between the stakeholders and the Ministry in May of this year, as increased quotas can lead to higher demand and increased prices. The Ministry, in December 2012, had advertised for new foreign-used car dealers which stakeholders were also concerned about especially given that there is no regulation of the industry. Further meetings among the parties are however planned to thrash out the issues.

AUTOMOTIVE AND AVIATION SERVICES

The North Aviation Business Park is also quickly emerging as “one of the most exciting opportunities in aviation” in T&T, he added. It will be a mixed-zone facility that will offer a hotel and conference centre, offices, shopping and entertainment, recreation, a Free Trade Zone, warehouses and logistics and manufacturing.

AUTOMOTIVE AND AVIATION SERVICES

THE VEHICLE MANAGEMENT CORPORATION OF TRINIDAD AND TOBAGO LIMITED

Management Team: (Front) Joel Browne [Chief Executive Officer]; (Back Left to Right) Joanne Frederick [Manager, Finance & IT]; Susan Tom Wing-Bailey [Manager, Human Resources & HSE]; Mukesh Baboolal [Operations Manager, San Fernando & Tobago]; Kurt Abraham [Workshop Manager-Beetham], Leary Cummings [Internal Auditor] . (Absent from photo: Richard Mahabir [Engineer] and Dianna Bradshaw-Prentice [Purchasing Coordinator].

VMCOTT:

A forward thinking corporation continuously improving our service portfolio, quality and efficiency; staying current with technology and committed to accomplishing our vision: “To be the model of excellence for fleet management services in the Caribbean.”

www.vmcott.com HEAD OFFICE: #22 Beetham Gardens, Beetham Highway, Laventille Port of Spain, Trinidad and Tobago

At the heart of our philosophy is our belief in preventative maintenance and the utilization of quality replacement parts that meet the Original Equipment Manufacturers’ (OEM) specifications. With one of the largest vehicle management operations in Trinidad and Tobago, we cater to a wide variety of fleet maintenance services under one umbrella i.e. a One-Stop-Shop.

ADMINISTRATIVE OFFICES: Tel: 1(868) 625-9028 / 624-8728

To attain excellence, we recognize that investment in our human resources is fundamental and place emphasis on ensuring that our staff are trained and certified as required. We also ensure the safety of our employees, customers and our society by adhering to ALL Health, Safety and Environmental Laws and Regulations.

Fax: 1(868) 623-4506 BEETHAM FACILITY: Tel: 1(868) 626-1468 / 626-1679 Email: info@vmcott.com SAN FERNANDO FACILITY: Union Hall, Cross Crossing San Fernando, Trinidad and Tobago Tel: 1(868) 652-0396 TOBAGO FACILITY: Old Farm Road, Scarborough Trinidad and Tobago Tel: 1(868) 639-2177

OUR ONE STOP SHOP SERVICES:     

Routine Service and Maintenance Corrective Repairs Tyre Balancing and Replacement Optical Tyre Alignment Engine Repairs

    

Scanning and Diagnostics Fuel Injection Air Conditioning Battery Testing and Sales CNG Conversions

    

Auto Body Shop Vehicle Procurement Parts and Supplies Engine and Under Carriage Wash Car Wash

AUTOMOTIVE AND AVIATION SERVICES

Banking, Investment and Financial Services Bank of the Year titles and awards, praise from a US government agency, launch of new financial products and services (such as mobile banking, gold bullion certificates and access via mutual funds to Latin American and international equity markets) and continuing excellent reports on financial strength and stability were some of the positive developments in 2012. New legislation and initiatives promise 2013 will be an eventful year for the sector. Nevertheless, the Central Bank’s April 2013 Monetary Policy Report noted, “Business lending continues to be depressed having lost momentum since July 2012.Consumer credit has also been expanding at a slow speed and was mainly for the purchase of motor vehicles and home improvement/renovation. Real estate mortgage lending remains the only credit category demonstrating sustained growth in 2012 and into early 2013.” Significant developments in 2012/2013 include: • Appointment of Larry Howai, former Chief Executive Officer of the highly successful First Citizens Group as new Minister of Finance and the Economy in June 2012 • Appointment of Jwala Rambarran as the new Central Bank Governor in July 2012 following the retirement of Dr Ewart Williams

• Appointment of Dr Alvin Hilaire as Deputy Central Bank Governor effective April 1, 2013 • Passage of legislation introducing incentives for a Financial Institution Support Services Industry • Setting up of regional back office operations in 2012/2013 by two banks • Investment in Ghana’s HFC Bank by Republic Bank • Progression to the White Paper stage of the Trinidad and Tobago Investment Policy (2012-2016) • Listing of 204 million units in CLICO Investment Fund (CIF) in January 2013 • First Citizens Group’s Initial Public Offer (IPO) launched in July, 2013 with two more IPOs expected in 2013 • Launch of SME market on T&T Stock Exchange in 2012 with TTSE hoping for first listing in 2013 • Suggestion by CB Governor Rambarran of diaspora bonds as a viable instrument to enable region to borrow from its

• The Financial Action Task Force’s (FATF) removal of Trinidad and Tobago from a list of countries with strategic anti-money laundering and Combating Financing of Terrorism (CFT) deficiencies • Central Bank becoming 100th member institution to join the Alliance for Financial Inclusion (AFI) • In April 2013,Governor Rambarran indicates changes under consideration for the Office of the Financial Ombudsman include giving it legal powers (as opposed to current voluntary arrangement with industry); widening its coverage to include complaints with regard to bank fees and pricing of products, and expanding its mandate to include credit unions, the Unit Trust Corporation, pension schemes and mutual funds. According to a February 2013 statement from the US Bureau of Economic and Business Affairs, “T&T’s financial system is well-organised and regulated.” The World Bank Doing Business Report 2013 ranked T&T fourth in the world out of 185 countries for Depth of Credit

DSB Financial Solutions Limited

Information, 23rd in the world with regard to Getting Credit, and 25th in Protecting Investors. In particular, T&T earned a score of 9 out of 10 in the Legal Rights Index reflecting strong legal rights for borrowers and lenders and particularly for secured creditors. (www.doingbusiness. org/data/exploreeconomies/trinidad-and-tobago/) The World Competitiveness Report 2012/2013 ranked T&T’s Financial Sector Development 60 out of 144 countries and while the sector shone in the Soundness of Banks indicator, ranking 35th in the world, it scored low marks for affordability, ease of access to loans, venture capital availability and regulation of securities exchanges. However, a March 2013 press release from the International Monetary Fund (IMF) noted that “There is continued progress on financial sector reforms. Securities legislation, passed at the end of 2012, has enhanced the powers of the Securities and Exchange Commission (SEC) to fulfill its multiple mandates of market regulation, promotion and reducing systemic risk.” In addition to the new Securities Act, other new or upcoming financial legislation are: a new Credit Union Act and legislation to effect electronic payments in government services.

BANKING, INVESTMENT AND FINANCIAL SERVICES

diasporan community, while offering diaspora investors the opportunity to invest in their country of origin

Institute of Banking and Finance of Trinidad and Tobago

BANKING, INVESTMENT AND FINANCIAL SERVICES

ADD REGIONAL STRENGTH TO YOUR FINANCIAL SERVICES About CIBC FirstCaribbean International Bank CIBC FirstCaribbean International Bank is the largest, regionally-listed bank in the English- and Dutch- speaking Caribbean, serving over 500,000 accounts in 17 markets through 3,400 staff across 100 branches and offices. The bank offers a full range of market-leading financial services in Corporate Banking, Investment Banking, Treasury Sales and Trading, Retail Banking, Wealth Management, and Credit Cards. CIBC FirstCaribbean is a member of the CIBC Group. CIBC (TSX, NYSE: CM) is a leading North American financial institution with over 140 years of experience, serving clients in Canada and around the world. CIBC is ranked the strongest bank in North America, third strongest bank in the world by Bloomberg Markets magazine; and rated A+/Stable/A-1 by Standard & Poor's.

The Trinidad Experience If you require Corporate Banking Capacity, Investment Banking Knowledge, Treasury Solutions or Wealth Management Services, give us a call at FirstCaribbean International Bank (Trinidad & Tobago) Limited and we’ll come to meet and partner with you wherever you are. We offer the strength of the region's largest publicly traded bank, strong international experience, and extensive local expertise.

Our Portfolio of Services includes: • Commercial Mortgage Financing • Equipment and Vehicle Financing • Lease Financing • Inventory and Receivables Financing • Insurance Premium Financing • Medium to Long Term Financing • Energy Financing • Debt and Equity Capital Market Placements

Duane Hinkson

Anthony Seeraj

Janella Kerr

Roxanne Solomon

Arvind Brijbassie

Managing Director

Deputy Managing Director, Corporate & Investment Banking

Country Treasurer

Senior Wealth Manager

Wealth Manager

Brienne Knox

Sharaz Ahamad

Gerard Morton

Kris Wilson

Heather Titus

Senior Trust Officer & Company Secretary

Director, Origination & Capital Market Products

Director, Large Corporate & Capital Markets Risk

Head, Syndication

Head, Deals Management & Control

CIBC FirstCaribbean Financial Centre Address: 74 Long Circular Road, Maraval Tel: (868) 628-4685 Fax: (868) 622-4989 Website: www.cibcfcib.com The CIBC logo and For What Matters are trademarks of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.

• Financial Advisory Services • Infrastructure and Project Financing • Syndicated Loans • Structured Finance • Certiﬁcates of Deposit • Foreign Exchange Trading • Residential Mortgage Financing • Mutual Fund Investments • Debit and Credit Cards • Wealth Management

BANKING, INVESTMENT AND FINANCIAL SERVICES

3rd Floor, Furness House 90 Independence Square Port of Spain, Trinidad Tel: (868) 627-8879 Email: info@caricris.com Website: www.caricris.com

CariCRIS is the Caribbean’s first credit rating agency. Established in 2004 by the major financial institutions, central banks and multilateral development institutions in the region, CariCRIS provides to bond issuers, investors and financial market regulators, national as well as regional scale credit ratings which measure the relative creditworthiness of entities in individual countries as well as in the region as a whole. CariCRIS’ products and services include:

Nicole Budd

Wayne Dass, CFA

Manager – Finance & Administration Tel: (868) 627-8879 ext 222 Email: nbudd@caricris.com

Chief Executive Officer Tel: (868) 625-3007 Mobile: (868) 681-8002 Email: wdass@caricris.com

• Regional Scale and National Scale credit ratings of sovereigns, banks and other financial institutions, insurance companies and manufacturing/service companies • Private credit assessments for these entities as well as for credit unions • SME Ratings • Mutual Fund Gradings • Independent pricing of regional fixed income securities • Independent risk assessment of investment and loan portfolios • Training in Credit Risk Analysis – general workshops and workshops customised for individual institutions • Industry research CariCRIS’ credit ratings facilitate:

Andre Joseph

Sherry Ann Persad

Manager - Ratings Tel: (868) 627-8879 ext 229 Mobile: (868) 788-4693 Email: ajoseph@caricris.com

Manager - Ratings Tel: (868) 627-8879 ext 228 Mobile: (868) 706-6510 Email: spersad@caricris.com

• Easy and direct comparison of credit quality within Caribbean countries and across the region based on independent and objective rating methodologies • A more scientific pricing of credit risk • Determination of capital requirements for insurance companies, banks and financial institutions • Lowering of debt cost when borrowing directly from the capital market or negotiating loans from banks • Significant improvement of overall market efficiency through increased information and transparency

BANKING, INVESTMENT AND FINANCIAL SERVICES

Caribbean Information & Credit Rating Services Limited (CariCRIS)

Funds International Limited 84 Roberts Street Woodbrook, Trinidad Tel: (868) 628-FUND, Fax: (868) 622-1452 Email: fundstnt@yahoo.com Website: www.fundstt.com

About Us Funds International Limited is registered with the Trinidad and Tobago Securities and Exchange Commission (under the Securities Industry Act 1995) as licensed Investment Advisers. We provide financial and investment consultancy, as well as portfolio management services, to high net worth and corporate clients, both locally and regionally. We have also developed a pension administration software package for the administration of pension plans. About Investing Investing one’s money is generally a matter of weighing three factors: risk, return and time. Risk is a way to describe the fluctuations (or volatility) in the rate of return and the degree to which the rate of return will go up or down. Return is the earnings and gains on one’s capital over a measured period of time. Time is the length of time an investor plans to maintain an investment, and it helps to evaluate the appropriateness of an investment’s level of risk and return. Finally, an investor should look at diversification as part of his or her investment strategy. This will include investments across a spectrum of asset classes (i.e. stocks, bonds, mutual funds, etc.), domiciled both locally and internationally, and in varying currencies.

K. Michael Daniell Chairman

Eric A. Adams Executive Director

Stephen A. Singh Corporate Secretary

Institute of Banking and Finance of Trinidad and Tobago

DSB Financial Solutions Limited

16 Gray Street, St Clair Port of Spain, Trinidad Tel: (868) 628-2944/622-0282 Fax: (868) 628-9718 Email: marketing@ibaf.org.tt Website: www.ibaf.org.tt

Institute of Banking and Finance (IBF) is a non-profit organisation established in 1984 to assist the advancement of the banking and finance professions through its offerings of professional education programmes and corporate training services in addition to short-term training courses. The council members are representatives of participating banks, the University of the West Indies, and the Central Bank of Trinidad and Tobago.

15 Roodal Park, Balmain Village, Couva, Trinidad Tel/Fax: (868) 221 3931 Mobile: (868) 389 7229 Email: info@dsbfinancialsolutions.com http://www.dsbfinancialsolutions.com

Providers of tailored financial solutions to your business needs • Accounting • Advisory and financial management • Taxation • Audits and reviews • Payroll outsourcing • Corporate secretarial services

Trinidad and Tobago Association of Insurance and Financial Advisors 129 Edward Street, Port of Spain, Trinidad Tel: (868) 624-2940 Fax: (868) 627-0208 Email: ttaifa@tstt.net.tt Website: www.ttaifa.com

Curtis Dass

President 2013-2015

Gerald Cruickshank Vice President 2013 -2015

The Trinidad and Tobago Association of Insurance and Financial Advisors (TTAIFA) is in the business of empowering persons employed in the area of marketing insurance and financial services with knowledge and training through holistic development programs. Its vision is to be the foremost and trusted provider of professional services for its clients. The Executive Members of TTAIFA for the 2013–2015 term are the President, Curtis Dass; the Immediate Past President, Mrs Alicia Birch; the Vice President, Mr Gerald Cruickshank, and the Secretary/ Treasurer, Mrs Mariana Galindo.

Paula Baldwin

Chief Executive Officer

Our Mission: To facilitate the continuous development of banking and finance professionals and to promote high standards of knowledge, skills and conduct to meet the high demands of a changing financial industry. Our Vision: To be the preferred institute for financial service professionals. Who We Serve: The Institute serves banking and finance professionals seeking career advancement through self-development. Two programmes are currently offered: the Certificate for Financial Advisors (Cert. FA), an accredited programme, and the Diploma in Banking (DIB), which can matriculate to UWI. In addition, IBF serves the national public with its awareness-building workshops and initiatives.

BANKING, INVESTMENT AND FINANCIAL SERVICES

Construction, Engineering and Transportation Following about three years of near stagnation, the construction industry began a slow limp towards revival in early 2013 – with this cautious peek outwards following what appeared to be a false start between 2011 and 2012. The second quarter of 2013 had barely ended, however, when local contractors were again frowning over Government’s renewed friendship with China, which would also bring more Chinese construction firms for larger State projects. Much of this had been revealed during the visit in June 2013 of China’s President XI Jinping but came with assurances from the State that as much local content as possible would be included. The sector’s hopes for return has already been burdened with three years’ worth of financial baggage – in that time huge debts had been amassed, with the Government being fingered as the worst of the “bad pay” customers. The current administration had countered many claims of their delinquency in honouring payment for work done with the insistence that not only was much of

the work quite shoddy, but that procurement procedures were questionable in a large number of cases. Nevertheless, faced with the wrath of the construction industry, the Government outlined a plan to jump-start the sector. According to the Government’s 2012 Public Sector Investment Programme (PSIP), which was created to serve as a project management plan for the construction sector, contractors and downstream industries had much to look forward to, with a chunk of the coming bread being in the vein of educational facilities. This included the planned construction of 24 Early Childhood Care and Education Centres and included a construction component budgeted at more than $30 million. Under the umbrella of education, the Government also allocated some $11.7 million under the Primary Schools Programme for Tobago. The biggest slice of the pie for the construction sector, which came out of the 2012-2013 budget, was an allocation of $408.7 million for the establishment of 12

have injected up to $7 billion into the sector. The completed section of the highway was due to be opened in June 2013. In the past year, the State, including the Ministry of Planning, the Ministry of Food Production and the Ministry of the Environment and Water Resources, has continued to work with local engineers, particularly the Association of Professional Engineers of Trinidad and Tobago (APETT), to create a framework that respects land use policies. In the meantime, smaller projects have been launched, including the output of almost an entire fleet of buses from the Public Transport Service Corporation (PTSC) and the introduction by the Chaguaramas Development Authority (CDA), of a water-taxi service from Port of Spain to the peninsula. The sector is also still waiting on proper procurement legislation reform, recommendations for which were submitted to the Joint Select Committee on Procurement, by the Joint Consultative Council (JCC), a representative of a wide group of stakeholders, since 2010.

CONSTRUCTION, ENGINEERING AND TRANSPORTATION

secondary schools and a further $283.7, rolled over from 2011, for the continued upgrade of the University of Trinidad and Tobago (UTT). By 2013, the revised figures had the construction community breathing easier – and with them the tributaries – labourers, hardwares and aggregate suppliers – that had also dried up when construction shriveled. Government budgetary planners had, at the end, added at least $17.1 million to the average that was annually granted the sector through State projects. This included the construction of fishing facilities, preparation of work for 17 police stations and the often-maligned National Oncology Centre at Mt. Hope, where over $100 million had been spent up to the point that the project was halted. A further $290 million allocation was provided for the development of lands for residential/agricultural purposes. One of the biggest disappointments for suppliers, in fact, came after the slow-down of the controversial San Fernando to Point Fortin Highway Extension, which, it was hoped would

CONSTRUCTION, ENGINEERING AND TRANSPORTATION

COMPANY PROFILE Burmac, A Division of ANSA Automotive, was founded by Burton McEnearney in May, 1961 and was later acquired by ANSA McAL Limited in the 1980s. Since 2002, BURMAC has specialised in the Sales, Rental, and After-Sales Support of Equipment for the Agricultural, Construction, and Industrial Sectors. Burmac is a leading supplier of competitively priced brand name equipment and the authorized dealer of the following brands in select Caribbean countries, including Trinidad and Tobago.

With the support of our Principals, Team of Experts, and well stocked Parts Department, we are able to provide cost effective solutions to meet the varying customers’ needs and the most challenging working conditions. All units are sold with an unbeatable warranty and

Mr David Gunn

Service.

Nazrodeen Mohammed Nadia Maharaj

General Manager Senior Sales Executive david.gunn@ansamcal.com 678-7957

Sales Executive 495-5510

Shawn Gabriel Sales Executive 325-0562

25 Royal Road, San Fernando, Trinidad and Tobago • Telephone: (868) 652-2741 • Fax: (868) 652-6222 • E-Mail: burmac@ansamcal.com

CONSTRUCTION, ENGINEERING AND TRANSPORTATION Trinidad and Tobago Contractors Association The Professional Centre Bldg. Ground Floor, Unit A 303 11–13 Fitzblackman Drive Wrightson Road Ext., Port of Spain Tel: (868) 627-1266 / 627-8020 Fax: (868) 623-2949 Email: ttcaservice@flowtrinidad.com Website: www.ttca.com

Christopher Garcia President

Ramlogan Roopnarinesingh Vice President

Established in 1968, the Trinidad and Tobago Contractors Association (TTCA) is a non-governmental organisation that operates as a commentator and facilitator for the construction industry. TTCA promotes, supports and protects the interests of its members, clients and stakeholders, through the development and promotion of efficiency and equity in the field of construction. The TTCA facilitates dissemination and exchange of information among members, stakeholders and the public on matters relating to the construction industry via conferences, seminars, papers and discussions. The Association works to secure fair and equitable treatment, value for money and international competitiveness using international best practices for the benefit of all stakeholders.

Trinidad and Tobago Institute of Architects Rm 305B, The Professional Centre, North Block 11–13 Fitzblackman Drive, Woodbrook Port of Spain, Trinidad Tel: (868) 624-8842 Email: administration@ttia-architects.org Website: www.ttia-architects.org

The Trinidad and Tobago Institute of Architects (TTIA) is an organization that promotes the ethical practice, art and science of architecture in Trinidad and Tobago. To date the TTIA has ninety full members who are fully qualified architects and nationals or permanent residents of CARICOM. The core objectives of the TTIA are as follows: • To advance the art and profession of architecture Jenifer Smith President

• To consider and safeguard matters of professional practice. • To promote and afford facilities for the study of architecture • To serve as a medium of friendly communication between members and others interested in the progress of architecture and its practice. The TTIA is associated with the following bodies: • International Union of Architects (UIA) • Commonwealth Association of Architects (CAA)

Alison Grosberg Vice President

• Federation of Caribbean Associations of Architects (FCAA) • Association of Commonwealth Societies of Architects in the Caribbean (ACSAC)

Education and Training Not only did Education and Training get the largest share of the budgetary pie with an allocation of $9.1 billion for fiscal year 2012/2013, but Trinidad and Tobago is shining in international surveys for its educational achievement, ranking 34th in the world out of 144 countries for the quality of the country’s primary education, according to the World Economic Forum’s (WEF) Global Competitiveness Index. Other indicators in which it shone: Quality of Management Schools (36th), Quality of Math and Science Education (35th), Overall Quality of the Educational System (40th). T&T has 477 public and assisted primary schools, 71 private primary schools, 134 public and assisted secondary schools and 29 private secondary schools. There are also 58 post-secondary and tertiary institutions registered with the Accreditation Council of T&T. In September 2012, 21% of T&T’s population, or 271,948 students, were enrolled in an educational institution ranging from pre-primary to tertiary. Government Assistance for Tuition Expenses (GATE) funding totalled $625 million in 2011 and $758 million in 2012, with some 50,000 students accessing the programme. Government’s goal is to increase the tertiary enrolment rate from 46.4% in 2010 to 60% by 2014, to expand

GATE to include technical/vocational programmes, and to refocus it to meet the economy’s development needs. According to Minister of Tertiary Education & Skills Training Fazal Karim: “Every year, over 7,000 graduates leave our tertiary education institutions, yet employers in critical sectors which drive our economy and provide essential services to citizens complain of a shortage of appropriately skilled and qualified workers.” The main factors contributing to this misalignment, he said, were the brain drain; people not being aware of the avenues available to acquire the skills for higher paying work; young people lacking the skills to effectively search and apply for jobs; lack of focus on industry relevant training and education, and insufficient access to career guidance and job-search services. Initiatives implemented in 2012/2013 or coming on stream in 2013/2014 to address the current and future manpower needs of important sectors in the economy include: • A new Centre for Workforce Research and Development (CWRD) at UWI, St Augustine which will be operational by October 2013

• Establishing an NESC Drilling School in 2013 in response to labour and skill requirements for deepwater drilling and new oil finds • Opening an Automotive Technology Institute in Chaguanas by the Automotive Dealers Association and NESC • Introducing new avionics programmes. Minister Karim also announced that UTT will be offering a range of courses in avionic electronics, radio communication and navigation, and airport operation management • Increasing maritime training in preparation for the expansion of domestic ports to accommodate increased traffic and larger vessels coming through the new Panama Canal • Opening an Academy for Nursing and Allied Health in El Dorado (capacity 5,000 students) to address 2,900 vacancies in the health sector • Launching the Jobs and Career Coaches initiative in December 2012: The bright orange coaches are

mobile resource centres that will bring advice and counselling to all citizens, including students and graduates, in job placement, career enhancement, interviewing techniques, job searches and applications for tertiary and technical educational institutions • Expanding the Workforce Assessment Centres programme and opening of new trade schools and new COSTAATT campuses

EDUCATION AND TRAINING

• Restructuring the University of Trinidad and Tobago (UTT) and rebranding various campuses to focus on specific industries and sectors

• Opening a First Worker Productivity School, targeted at construction workers • Launching the Trinidad and Tobago Research and Education Network (TTRENT) in 2012, which connects UWI, UTT and COSTAATT. Minister Karim has invited other public and private research institutions to join TTRENT, while the launch of C@ribNET now provides students and academic communities to unprecedented opportunities for information and resource sharing • Reviewing of legislation by a National Commission of Higher Education to develop legislation that will govern the entire higher education sector and also examine issues of data collection

EDUCATION AND TRAINING

Board of Trustees

Dr. Arthur C. Potts Vice-Chairman

Sharlene Jaggarnath

Carl D. Cupid

Peggy E. Lynch

Dale D. Nandlal

Patrice King-Newton

Rena Mahadeo

Alexander Gonzales

Richard Ramadoo

Varune Mungal

June Alexis-Matthew VP Institutional Advancement

Geneva Sampson VP Finance and Administration

Dr. Camille Samuel VP Student Affairs

Naseem Koylass Associate VP Academic Affairs

Carla Alonzo Assistant to the President

Sherwyn Millette Dean, School of Business and Information Technologies

Anjenney Dwarika Dean, School of Nursing, Health & Environmental Sciences

Neil Sylvester Dean, School of Liberal Arts and Human Services

Lalita Ramlal-Chirkoot Dean, School of Continuing Education & Lifelong Learning

Clarinda Jack Dean, Ken Gordon School of Journalism and Communication Studies

Dr. Colin Furlonge Chairman

Executive Management

Dr. Gillian Paul President (Ag)

Institutional Profile

Since its establishment in 2000, the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT), has distinguished itself in the tertiary education landscape as a progressive, relevant and innovative institution, maintaining high standards of academic excellence, and offering a wide range of specialised, technical and academic programmes at degree, diploma and certificate levels. The College has also created history by becoming the first institution in Trinidad and Tobago to be granted accredited status with the Accreditation Council of Trinidad and Tobago (ACTT), and moreover, for the maximum period of seven (7) years. In less than a decade, COSTAATT, through its pioneering initiatives in curriculum design and delivery, as well as its commitment to providing education opportunities for the traditionally underserved, has led the way in the transformation and diversification of the national tertiary education sector. Increasingly viewed as a first option to prospective students, the College has a current enrollment of more than 11,600 students, with eight (8) existing campuses and learning centres in communities throughout Trinidad and Tobago with immediate plans for expansion in areas such as El Dorado and Chaguanas. The College has become a major catalyst for new thinking in tertiary education and its relevance to workforce development, as COSTAATTâ&#x20AC;&#x2122;s graduates are recognised by both public and private sector employers as work ready, knowledgeable and competent.

www.costaatt.edu.tt

TRANSFORMING LIVES, TRANSFORMING COMMUNITIES, TRANSFORMING THE NATION...ONE STUDENT AT A TIME

MIC is an agency of

EDUCATION AND TRAINING

Energy and Energy-Related Industries In 2012, the energy sector contributed (provisional figures) 43.7% (TT$67,105.4 million) of GDP and 54.3% (TT$20,488.8 million) to Government revenue. Share of GDP came primarily from exploration and production (22.6%), followed by petrochemicals (8.7%), refining inclusive of LNG (7.5%) and other activities including service contractors, distribution and asphalt production (4.9%). The sectorâ&#x20AC;&#x2122;s share of exports was (provisional figures) 81.4% and its contribution to total employment was 3.5% in the first two quarters of that year. For the first four months of 2013, the sector achieved an average crude oil and condensate production of 81,453 barrels of oil per day (BOPD), with land production averaging 22,673 BOPD and marine production 58,779. In 2012 a total of 29.9 million barrels of crude oil and condensate were produced and 286.7 million barrels of oil equivalent in natural gas were produced. Like other sectors, energy followed the trend of slow global economic growth in 2012.The energy sector experienced larger than expected declines. A contributing factor to this was lower output in crude oil and natural gas due to lengthy platform maintenance operations by producer companies, causing supply to drop by as much as 15% per day in some instances.

This in turn impacted refining and petrochemicals production. 2012 was the second year of contraction within the sector. Productivity is expected to increase in 2013 because of fewer maintenance activities. This is a critical time for the energy sector in Trinidad and Tobago, both because of significant changes in the global energy market and concerns about the nationâ&#x20AC;&#x2122;s supply of oil and gas. The sector will be required to adapt to evolving conditions and in many areas it has already begun the process. Competition, opportunity in LNG Due to the increasing exploitation of shale gas and the use of fracking technology, the US has gone from a major importer to being on track to become an exporter of natural gas in less than five years. As a major exporter to the US this has the potential to impact heavily on the local energy sector. The price per mmbtu has dropped from as high as US$12 to US$4. The sector is adapting by shifting to new markets, in particular South America and the Far East, where prices are as high as US$17 per mmbtu. Intensifying oil and gas activity With the oil price comfortably at over US$100 bbl, oil is

Holdings Ltd and US-based firm ICCL, is working on a project to build a $US850 million methanol to dimethyl either (DME) petrochemicals plant. With a proposed site at the Union Estate in La Brea, the plant is intended to help ease the removal of the subsidy on LPG and diesel. The agreement with the Energy Ministry was signed in April 2013.

Bid Rounds for new Exploration

In May 2013, the Ministry of Energy and Energy Affairs announced the commencement of works to establish the Regional Renewable Energy Centre, an initiative between Trinidad and Tobago and the United States of America. A memorandum of understanding (MOU) was signed between Energy Minister Kevin Ramnarine and Daniel Poneman, Deputy Secretary of the US Department of Energy to establish the centre in T&T. The aim of the centre is to foster green initiatives within CARICOM and to facilitate high-level cooperation on scientific, technical and policy matters on clean energy technologies. At present T&T, through the Energy Ministry, is involved in several renewable energy schemes, including a Wind Resource Assessment Programme (WRAP) which is being conducted for the establishment of a wind turbine farm on the east coast.

In May 2013 the Ministry of Energy and Energy Affairs launched the 2013 On-Shore Bid Round. The bid round, scheduled to close on August 30 2013, is designed to generate new exploration as a means of halting the decline in oil production. Three blocks totaling 157,445 acres are on offer – the Rio Claro Block (74,953 acres), the Ortoire Block (44,731 acres) and the St Mary’s Block (37,760 acres). Continuing this push for new exploration, the Ministry will launch deepwater bid rounds later in 2013 and shallow/average depth rounds in early 2014. Methanol to DME Project The Mitsubishi Corporation of Japan, leading a consortium that includes Mitsubishi Gas Chemicals, Neal and Massy

Renewable energy thrust

ENERGY AND ENERGY-RELATED INDUSTRIES

being seen as an increasingly important asset. However, Trinidad and Tobago’s development in this area is hampered by aging oil fields. The sector is responding to this by exploration and production activity in both oil and gas. Offshore drilling activity has increased from one rig in mid-2010 to six at present, including Petrotrin’s new Trinmar license. Eight rigs are drilling on land.

Fircroft Trinidad & Tobago - Port of Spain Fitt Court, 9-11 Fitt Street Woodbrook, Port of Spain Trinidad Tel: + 1 868 224 3494 Fax: + 1 868 623 6529 Email: trinidad@fircroft.com

Company profile Established in 1970, Fircroft is a leading provider of recruitment solutions to specialist technical industries, active throughout Trinidad & Tobago and in over 45 countries worldwide. Operating in a wide range of industry sectors including Oil & Gas, Automotive, Power & Energy, Mining & Minerals and Engineering, we deliver the full spectrum of recruitment solutions to our clients. This includes contract, permanent, executive headhunting and both managed and vendor neutral solutions. Our partnership approach and commitment to seeking unique and innovative solutions for our clients and contractors has seen these relationships span all 4 decades of our business operations. www.fircroft.com

ENERGY AND ENERGY-RELATED INDUSTRIES

LOAD BANKS PORT-A-COOLS

HIAB RENTALS

GENERATORS

COMPRESSORS LIGHTING TOWERS

ELECTRICAL CABLES

STAR TRAILERS

At Johnny Q it’s all about ... #72 Norfolk Street, Belmont, Port of Spain, Trinidad Tel: 1 (868) 627-RENT (7368) / Fax: 1 (868) 621-2156 76

ENERGY AND ENERGY-RELATED INDUSTRIES

Wherever there is Water you find damen bryan persaD

sanDer van oorD

bryan@lpmarinett.com

svo@damen.nl

+1 (868) 632 34 41

+31 183 63 95 46

Damen Shipyards operates more than 50 shipyards, repair yards and related companies worldwide. Consistent quality and short delivery times, due to standardised designs, modular construction and keeping vessels in stock, are Damen hallmarks. Well-proven technology, reliable performance and continuous scientific research enable Damen to offer customers high-tech vessels with low Total Cost of Ownership. Damen serves almost any market; from ports, (public) transport and dredging to offshore, fishing and defence. In addition, Damen offers the full range of support services, including customer finance and building vessels locally.

www.damen.com | americas@damen.nl | +31 (0)183 63 92 67

ENERGY AND ENERGY-RELATED INDUSTRIES

Falck Safety Services is an internationally certified OPITO approved safety training facility. We are recognised as the leading service provider in the Caribbean and Latin America Region. Our world class training facility, located at the Centre of Excellence, specializes in the delivery of accepted industry and global standards for onshore and offshore companies. Falck Safety Services Address: The Centre of Excellence, Macoya Road, Tunapuna. Phone: (868) 662-6278/ 7302/ 4503 Fax: (868) 662 -8957 Email: sales@tt.falcksafety.com Website: www.falcksafety.com/tt 82

● ● ● ● ● ● ● ● ● ●

Offshore and Onshore Training Emergency Response Training Fire Training First Aid Training OIM Training and Assessment Banksman Slinger Training Helicopter Landing Officer Computer Based Training Onsite Training Facility Rental

Affiliated Accreditations

ENERGY AND ENERGY-RELATED INDUSTRIES

Marine . Construction . Oil Field Regionally recognised for setting industry standards in service. Tank and Fuel creates solutions for tomorrowâ&#x20AC;&#x2122;s mission-critical challenges today.

Increased Oil Production

Tank Cleaning and Fuel Management Solutions

Oil Spill and Soil Remediation

Tank and Fuel Services... Committed. Service.

24 hours a day. +1 (868) 634-3395

www.tankandfuel.com 83

Fircroft Trinidad & Tobago - Port of Spain Fitt Court, 9-11 Fitt Street Woodbrook, Port of Spain Trinidad Tel: + 1 868 224 3494 Fax: + 1 868 623 6529 Email: trinidad@fircroft.com

Is T&T’s Energy Sector Positioned for Growth? By Kay Baldeosingh-Arjune

P Senior Executive Anthony Hopwood says there are many reasons to be optimistic about the future of T&T’s energy sector but a lot of work still needs to be done if the country is to maintain its position as a key player in the world’s energy markets. Hopwood, who is BP’s Chief Operating Officer – Strategy and Regions, Upstream, was speaking at the T&T Energy Conference 2013, hosted by the Energy Chamber of T&T in January. He spoke on the theme: “Is Trinidad & Tobago positioned for growth?” Looking at the global context, he noted that BP’s 2030 Energy Outlook anticipated global energy demand to rise by 36% by 2030. This incorporated annual growth in oil demand of 0.8%, a 2% annual growth in natural gas demand, an 8% annual growth in renewables and a 4.3% growth in LNG production. He also noted that by 2030, renewables would make up only 6% of the 2030 energy mix, LNG would account for 15.5% of global gas consumption, the shale revolution would help make the US and Canada almost self-sufficient in energy, and China and India would become increasingly dependent on imports. This global outlook means: “The demand for Trinidad and Tobago’s gas remains. T&T currently holds 6% of the vibrant LNG market, is 6th in the world for LNG exports and supplies energy to 20 countries. This country’s importance in the world’s energy markets has not been blown away by the ‘shale gale’ or any other change in the global energy market,” Hopwood said. However, as the country’s conventional oil and gas resources move into a more mature phase, he stressed that future growth depended, firstly, on sustainability and how the government and industry responded to challenges in the following three key areas: The efficiency and reliability of the installed capital base, a competitive environment and a dynamic service industry that spurs new technical innovation.

The transparency and risk and reward balance along the whole value chain from producers, through the midstream and including the downstream. The competitiveness and responsiveness of the fiscal regime. To respond to these challenges, he said: Producers would have to continue to invest to improve the reliability of ageing infrastructure and be more innovative in operating practices and technology. The Government would have to analyse the policy changes required to ensure the industry remained vibrant and competitive in a changing global and local landscape. It would also have to do more with respect to the competitiveness and responsiveness of the fiscal regime. “We must be reminded that while it is very important to attract new bids, it is equally important to maintain a competitive environment for existing players,” Hopwood said. Stressing that bpTT’s importance to BP was not in question and that BP’s commitment to the development of its business in T&T remained strong, Hopwood defined the two value chains he saw at work in T&T: a) From offshore fields to the world’s gas consuming countries and b) from offshore fields to the midstream and downstream businesses located in T&T. Stating bluntly: “I do believe the current risk/reward structure across the value chain will not sustainably incentivise upstream players to invest and this therefore needs to be addressed,” Hopwood added:“We must continually work with each other and the Government to make all parts of both these value chains fair in terms of risk and reward…. As T&T moves toward maturity, greater balance of these factors is needed along the value chain as we seek a sustainable, competitive industry.” If we get this mix right, he said, Trinidad and Tobago will be positioned for growth.

Facilities Management Raising the bar for Facilities Management The facilities management industry in Trinidad and Tobago is evolving, albeit slowly. We are at the stage of the industry lifecycle where the focus is still on operational issues, such as ensuring that the building and its equipment are in working condition and business support services (janitorial and housekeeping, security, landscaping and the like) are available at the right time and at the right cost. Facilities managers here have the benefit of the experience and value practices from the more developed facilities management markets around the globe upon which to draw, as they seek to raise the bar for the local industry. One such value practice is strategic facilities management, which attempts to ensure that the output of facilities management is aligned and actively contributes to the organisation’s core business. According to one industry expert, “strategic facilities management is now seen as a major driver of business efficiency and a strategic influencer within an organisation.” In our local context, facilities managers must assess how the facilities management function can strengthen the strategic positioning of their organisation – considering the needs of the organisation’s customers, employees (existing as well as potential), regulators, and the community as a whole. The next

step requires crafting and implementing a facilities management strategy in which each element of service delivery supports and is integrated into the business processes of the organisation. This requires facilities managers to traverse the terrain of strategic thinking and planning. Facilities managers would need to be equipped with the skills necessary to develop and deploy strategy, and to distill the organisation’s business strategy into a coherent, effective facilities management strategy. Facilities managers thus need to focus on, and understand, the core business of the organisation that is being supported. This includes the short – and long-term vision, mission, values and operational drivers. These are critical inputs into the process of formulating the facilities management strategy, the key outputs of which will be defining those services that are considered core and those that are to be treated as noncore and how each service will be delivered accordingly. As an enabler of core business strategy, facilities management strategy needs to be constructed in unison with the organisational strategy and sanctioned by the appropriate organisational authority. This will ensure that there is a shared vision as to the facilities management strategy, the manner in which it will be implemented and the key business and operational benefits of adopting the agreed strategy. Following approval of the facilities management strategic plan, high-

There is documentary evidence of the success of strategic facilities management. Local facilities managers have the opportunity to chart the roadmap for the profession and to influence the corporate agenda.

Fast Facts

FACILITIES MANAGEMENT

level strategic key performance indicators can be incorporated into the service specifications to facilitate performance measurement and concurrent review with service delivery. The continual monitoring and measuring of the impact of facilities management strategy on corporate success is recommended, with adjustments made accordingly along the way. VFA Inc., a leading provider of integrated software and services for facilities asset management and facilities capital planning, reported in a white paper that the ability to attract and retain the best employees can significantly impact organisational performance. As a result, many organisations are looking more closely at how the physical environment they provide can better support employee productivity. Initiatives to improve the employee work environment range from remodeling of office space to improved climate and indoor air quality controls, to the addition of on-site day care centres and fitness facilities. From an organisational strategy perspective, this case identified two corporate objectives: (1) to attract and retain the best employees and, (2) to improve employee productivity. This was translated into deliberate facilities management strategy through implementation of the changes indicated above in the physical work environment that led to improvement in the physiological and psychological well-being of employees, hence improved performance.

According to a Royal Institute of Chartered Surveyors (RICS) publication, here are more examples of how strategic facilities management can support business strategy: • Ensuring improved business reliability and sustainability • Ensuring that the organisation is at all times protected in terms of contractual and statutory compliance • Optimising spend, while improving asset value • Achieving continued improvements in service delivery • Increased transparency and information • Innovation in delivery according to standards set by the organisation • Enhanced governance and risk management

FACILITIES MANAGEMENT

Health, Safety, Security, Environment and Standards

As a heavily industrialised, extractive industry-based, environmentally diverse, small island state – Trinidad and Tobago is a high-risk economy. Environmental and industrial standards and HSE expertise are critical for T&T to achieve sustainable development. T&T ranked 138th out of 140 countries with respect to Environmental Sustainability in the World Economic Forum’s (WEF) Travel & Tourism Competitiveness Report 2013. In the WEF’s Global Risk Report 2013, executives scored T&T’s Risk Management Effectiveness a low 3.21 out of 7, ranking it 96th of 139 countries, compared to the number one ranked country Singapore which scored 6.08.

Other significant HSE developments include the $2 million allocation in fiscal 2013 for the relocation and upgrade of the Occupational Safety and Health Authority (OSHA), which has been operating without a head office for some time. Executive Director Alexis Boisson, appointed in January 2013, will also be overseeing the preparation of three important regulations:

Health & Safety

• Electricity at Work Regulations.

In January 2013, CEOs from 21 of the largest oil and gas companies operating in T&T signed an updated Safe to Work (STOW) Charter at the Energy Chamber’s annual energy sector conference. This will address contractor concerns that, despite meeting STOW HSE requirements, some clients still required them to undergo a lengthy prequalification process and also that non-certified companies were being allowed to bid for work. As of January 1, 2014, high risk contractors who are not certified will not be entertained in any prequalification exercise by the 21 companies.

At the American Chamber of T&T’s 2012 HSSE conference, AmCham President Hugh Howard stressed the benefits of HSSE excellence to business and called for “the strict enforcement of traffic laws and, where necessary, the introduction of new effective laws.” Also seeking to promote safety throughout T&T is the new executive of the National Safety Council, headed by Central Bank safety officer Richard Akong, who began their new two-year term in March 2013.

• The Safety Representatives, Safety Committee, Safety and Health Consultation with Employees Regulations; • Notification of Accidents, Dangerous Occurrences and Occupational Diseases Regulations; and

Environment A key environmental initiative underway in T&T is the Project for Ecosystem Services (ProEcoServ) funded by the United Nations Environment Programme. Two major project objectives are: 1) To have the Ministry of Finance adopt the United Nations Statistics Division’s System of Economic-Environmental Accounting (SEEA 2003). Environmental accounting will enable the country to evaluate its environmental assets and track changes in environmental quality and increases/decreases in its stock of environmental assets. 2) Develop a pilot Payment for Ecosystem Services (PES) case study in Caura, which will look at offering incentives

to community members for carrying out reforestation and soil stabilisation activities that help boost ecosystem services. One aspect of this was launched in May 2012 where the community is being compensated for cutting and maintaining fire trails in the Caura Eco-Park. Other environmental plans in fiscal 2013 include: A $469,000 forestry incentive programme, using the Green Fund for environmental projects, launch of a composting project by the Community Environmental Protection Enhancement Programme (CEPEP), and expansion of CEPEP Marine’s activities on the north west coast (launched in 2012) to Trinidad’s south and east coasts. In addition, Environment and Water Resources Minister Ganga Singh has committed to eliminating flooding by the end of 2015. Standards During 2012, the Trinidad and Tobago Bureau of Standards (TTBS) completed or revised 17 national standards in agriculture, construction, electrical, tourism, health and safety, renewable energy, energy efficiency, and consumer products. It also developed the National Plumbing Code and National Accessibility Code.

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

Other health and safety initiatives in 2012/2013 include the: Health Services Accreditation Bill (drafted), Workplace Mental Health Policy (launched), Draft National Mental Health Policy (completed), Health Information System Strategic Plan (developed and approved), Policy Framework for the National Health Insurance System (developed), and a National Health Survey (to be conducted in 2013).

Tel/Fax: (868) 640-1480 5B Trincity Industrial Estate,Trincity info@caribbeantechdisposals.com www.caribbeantechdisposals.com

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

Contributing to the development of a world class economy through science and technology, research and development and innovation is a key goal of the Institute. Working with Government, the public and private sectors and multinational and international agencies, CARIRI brings to bear over forty years of experience. It provides testing and consultancy services throughout the region. The Centre for Enterprise Development in Freeport is one of a kind. It encompasses a modern ICT Centre, MLabs, Technology Bays, and Innovation Centre, a Business Incubator and a Commercialization Centre. The CED is also the home of the Caribbean Climate Innovation Centre.

Executive Manager Research, Development and Innovation

State of the art laboratories and equipment and highly qualified, trained and experienced staff at all locations are there to identify opportunities and provide solutions to our clients. The Institute has ISO 9001:2008 Certification and ISO/IEC 17025 Accreditation. It is a founding member of the World Association of Industrial and Technological Research Organizations (WAITRO) and is the Regional Representative for the Latin America and the Caribbean Region. Providing solutions is our business.

The Center for Enterprise Development Location: Innovation Avenue, Southern Main Road, Carapichaima

www.cariri.com

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

•

Branch Offices: 31 Scott Bushe Street, Port of Spain, Tel: (868) 624-0605 7–9 Circular Road, San Fernando, Tel: (868) 653-0715 LP 99, Gran Lagoon, Mayaro, Tel: (868) 630-9161 Main Road, Grand Chemin, Moruga, Tel: (868) 656-7962 5 Guava Road, Point Fortin, Tel: (868) 648-6622

Pete Carrington Managing Director

Lennox G. Carrington Deputy Managing Director

Jason Charles

Manager – Operations Efficiency

Imtiaz Hosein

Chief Financial Officer

Bhagmania V. Baksh Manager – Support Services

When it comes to professional, reliable, state-of-the-art security services and solutions across every major industry, Innovative Security Technologies Ltd (ISTL) is the leader. We provide security systems covering a range of services, including security consultancy and solutions, the provision of security professionals (armed and unarmed), and technology-based systems such as asset tracking, alarms, access control, surveillance and monitoring with response. ISTL began operations in May 2001. Over the past 12 years, we’ve established a large, diverse customer base, including the major industrial estates, energy and energy-related industries, and other prestigious organisations. Founded on the core values of confidentiality, integrity, and professionalism, we continuously strengthen our professionals through training and certification. ISTL is determined to anticipate and meet the ever-changing needs of our discerning clientele, providing superior security solutions that exceed their expectations. From personal security to business needs to government requirements, no challenge is too great for the dedicated staff of ISTL. Our passion for customer service is matched only by our ability to harness innovative technologies to provide clients with real-world security solutions in almost every sphere imaginable. These abilities have made Innovative Security Technologies Ltd the premium security service provider.

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

Head Office: 126 Cipero Road, Victoria Village San Fernando, Trinidad Tel: (868) 657-5826/653-1412 Fax: (868) 657-3767 Email: istl1@innovativesecuritytech.com Website: www.innovativesecuritytech.com

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

TRINIDAD AND TOBAGO BUREAU OF STANDARDS 1-2 Century Drive, Trincity Industrial Estate, Macoya, Tunapuna Tel.: (868) 662-(TTBS) 8827, 662-4481/2, 663-4835/6 Fax: (868) 663-4335 Email: ttbs@ttbs.org.tt Website: www.ttbs.org.tt

The Trinidad and Tobago Bureau of Standards (TTBS) is a body corporate established on July 8th, 1974 and now governed by the Standards Act No. 18 of 1997. Our vision is to be a World-Class Standards Institution, dedicated to improving the quality of life of the people in Trinidad and Tobago.

Steve Williams

Head, Implementation Division

Renée Abass-Lalla

Head, Laboratory Services Division

Errol Rampaul

Head, Standardization Division

The primary role of TTBS is to develop, promote and enforce standards in order to improve the quality and performance of goods produced or used in the Republic of Trinidad and Tobago; ensure industrial efficiency and development; promote public and industrial welfare, health and safety; and protect the environment. TTBS’ mandate includes all goods except food, drugs and cosmetics. To fulfill its role, the Bureau provides the following services: • Standards Development for Quality

Rodney Ramnath Head, Certification Division

Deryck Omar Executive Director

Sydelle Marchan Head, Legal Unit

• Inspection for Quality Goods covered by National Compulsory Standards: - Automotive Tyres - Textile Products and Footwear - Appliances and Safety Products - Pre-packaged and Construction Goods • Laboratory Services for Quality Testing: - Electrical - Fibre / Footwear - Materials - Chemical

Theodore Reddock Head, Metrology Division

Karlene Lewis

Head, Laboratory Accreditation Unit

Michelle Paterson

Head, Strategic Human Resource Management

• Metrology for Measurement Quality Inspection and verification of measuring devices, pre-packaged goods and calibration of measuring instruments • Product/System Certification for Quality Quality and Environmental Management Systems (ISO 9001, ISO 14001), Travel and Tourism Industry – (TTTIC) and Quality and Environmental Management for SME’s (Q&EMS-SMEs) • Laboratory Accreditation for Quality • Standards Information

Courtenay Hutchinson Head, Information Technology Unit

Nicole Parks-Radix Quality Manager, Quality Unit

Advancing Qualit�. 100

Training and Consultancy in Quality Infrastructure through wholly-owned subsidiary, Premier Quality Services Limited (PQSL) in: ISO 9001 and 14001, Laboratory Practices, Calibration, Health and Safety and affiliated professional programmes.

101

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

102

103

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

whos who draft.pdf

7/12/13

3:09:28 PM

CMY

Tel/Fax: (868) 640-1480 5B Trincity Industrial Estate,Trincity info@caribbeantechdisposals.com www.caribbeantechdisposals.com

Training

       Consultancy   Risk Assessment   Safety Policy Development   Accident Investigation   Emergency Response Planning   Safety Management Systems Implementation   Fleet Audits  

HEAD OFFICE Lot. 5B Trincity Industrial Estate, Trincity, Trinidad W.I Tel: 868-221-4100/ 223-1198 Fax: 868-222-2147

Defensive Driving First Aid, CPR & AED Confined Space Entry & Rescue Basic & Industrial Firefighting Forklift Operator Accident Investigation Technician Eric Kipps, Risk Assessment Managing Director First Responder Scaffold User Professional Truck Driver Certified Emergency Vehicle Operator Certified Fleet Management PLEA 10hr NASP 10 & 30 hour Marine Industry NASP 10 & 30 hour General & Construction Industry

TOBAGO BRANCH #98 Norma Drive Birchwood Triangle, Lowlands Tobago W.I Tel: 868-631-0987 Fax: 868-631-0547

CONTACT Website: www.jaricesh.com Email: jaric@email.com or info@jaricesh.com

Now Available: Conference Space

Janice Smith, Director

Publishers of the HSE Quarterly Magazine

www.acerecyclingcaribbean.com

Head Office: LP#3, Saw Mill Avenue, Barataria Trinidad & Tobago Tel: 1 (868) 290-2970, Fax: 1 (868) 290-2975 Email: marketing@acerecyclingcaribbean.com Website: www.acerecyclingcaribbean.com

• Free collection of waste paper and plastics • On and offsite shredding services • Confidential offsite destruction of documents in seconds. 104

7/8/13

7:57 PM

Be the i in

CMY

Plastikeep’s mission is to reduce the plastic waste deposited in dumps across the country and to educate the public about plastic recycling, with a view to changing behaviours and reducing the consumption of plastics overall.

• • • •

In Trinidad and Tobago we use 2 million plastic bottles a day. That’s 60 million bottles a month, and doesn’t account for all the other types of plastics we use. Some plastics end up in dumps, where they take up space and become toxic when burned. Much of it is discarded as litter, clogging waterways, polluting rivers, beaches and oceans. It takes 14 days to recycle plastics. It takes 50–500 years for many plastics to deteriorate, but it will NEVER bio-degrade.

For information on how you can recycle plastics:

(868) 222-5514 • www.plastikeep.com

unified communities • healthy environment

light netw en

ork

gre

when one person RECYCLES the whole earth WINS!

Healing our inner and outer Environments

HEALTH, SAFETY, SECURITY, ENVIRONMENT AND STANDARDS

PLASTIKEEP WHOS WHO 2013.pdf

105

Information and Communications Technology T&T’S Rapidly Changing ICT Landscape The local ICT landscape is changing before our eyes and transforming the way we learn, live, play and work. But is it doing so fast enough? According to the latest Global Information Technology Report (GITR), released in April 2013,Trinidad and Tobago’s ranking in the Networked Readiness Index (NRI) slipped from 60 out of 142 countries to 72 out of 144 countries. It ranked fairly well (45) in the Readiness subindex which comprised Infrastructure, Affordability and Skills but ranked 67 in the Usage subindex, which was negatively impacted by low rankings with regard to mobile broadband subscriptions/100 pop, capacity for innovation, and business-to-consumer; Internet use. T&T’s single best performing indicator was Mobile Network Coverage as a percentage of the population where it ranked number 1 with 100% coverage, along with 26 other countries. (79 countries had over 98% coverage). Other areas of strength, where T&T ranked in the first quarter of the Index included: Fixed broadband Internet tariffs (PPP$/month): 19, Quality of math and science education: 35, Mobile phone subscriptions: 25, and Individuals using the Internet: 49. New igovtt CEO Adam Montserin told a Forum gathered to discuss T&T’s performance in the NRI that close attention should be paid to the findings of the Report

106

because it “tells us about our overall progress in adapting ICTs for economic sustainability” and highlights areas of underperformance that needed to be addressed. The GITR identified “big data” as a huge challenge for business.“Huge untapped opportunities exist in “big data”, but most commercial organisations in most sectors just do not know how to handle, identify, and exploit these opportunities,” it said. “Big data” is a popular term used to describe the exponential growth in the volume, variety, and velocity of data, making it difficult to manage using established data management tools. McKinsey & Co estimates that retailers who successfully harness Big Data could increase their operating margins by more than 60%. Significant developments in the local ICT arena in 2012 include: • creation of a Ministry of Science and Technology • launch of ttbizlink • establishment of a Ministerial Steering Committee (MSC) on ICT to drive the national ICT agenda • creation of a Management Committee of Permanent Secretaries to serve as the advisory, execution and coordinating arm of the Ministerial Committee

• Estimated gross revenues from mobile services stands at TT$2.2 billion (excluding revenues from mobile Internet).

• rollout of the pilot initiative “Tender Notices Online” for Government tenders

• Gross revenues from Internet services, including mobile Internet are an estimated $800 million.

Significant Developments Expected in 2013 include

• Fixed broadband Internet penetration = 51 out of every 100 fixed broadband internet subscriptions

• Cabinet approval of National ICT Plan 2012-2016 (SmartTT) • establishment of an Internet Exchange Point (IXP)

Internet Providers in 2012/2013

• rollout of six STAR.TT Community-based ICT Access Centres that will be free-of-charge to T&T citizens

• Telecommunications Services of Trinidad and Tobago (TSTT)

• introduction of a Government solution

• Columbus Communications Trinidad Ltd (CCTL) (Flow)

• opening up the 700 megahertz spectrum to facilitate 4G services to the nation

• Green Dot Ltd • Three Sixty Communications Ltd

• TATT to publish an RFP for a third mobile operator

• Illuminat (Trinidad & Tobago) Ltd

• introduction of number portability among operators thus allowing customers to retain their phone numbers even if service providers are changed

• Lisa Communications Ltd • Open Telecom Ltd

According to the Telecommunications Authority of Trinidad and Tobago (TATT), as at December 2012:

INFORMATION AND COMMUNICATIONS TECHNOLOGY

• partial proclamation of the Electronic Transactions Act 2011 and Data Protection Act 2011

According to invesTT, T&T has over 6,000 engineering and ICT graduates in the workforce and an annual graduation rate of 400 ICT-trained students from higher education institutions.

• There are 286,000 fixed line subscriptions.

TITL

107

108

109

INFORMATION AND COMMUNICATIONS TECHNOLOGY

Our commitment... shaping tomorrow with you

Fujitsu touches the lives of millions of people around the world. In the Caribbean and Central America, our customers beneﬁt from global best-practices and cutting-edge solutions built on advanced information technology. Leveraging our global scale and capabilities, combined with the expertise of our skilled local resources and business partners, we provide: ■ ■ ■ ■ ■

Cloud Solutions Dynamic Infrastructure Services Industry Solutions Business and Application Services Hardware and Software Solutions

To ensure we can bring the best end-to-end solutions to our customers, we partner with leading providers, globally and locally, to deliver integrated solutions, seamless support and outstanding value.

Mervyn Eyre President and CEO

Fujitsu Caribbean (Trinidad) Limited 6th Avenue Extension & Ibis Avenue Barataria, Trinidad Tel: (868) 223-2826 Fax: (868) 674-8387

Hugh Smith

Executive Vice President Finance and Operations

John Slaytor

Executive Vice President Sales and Business Development

Fujitsu Caribbean (Jamaica) Limited 18 Belmont Road, Kingston 5, Jamaica Tel: (876) 926-7567 Fax: (876) 920-4761

Evan Hemans

Executive Vice President Core Services

Fujitsu Caribbean (Barbados) Limited Chelston Park, Bldg. 1, Collymore Rock St. Michael, Barbados Tel: (246) 426-0242 Fax: (246) 426-6988

Jean-Paul Dookie Executive Vice President Government Business

Fujitsu Caribbean (Bahamas) Limited P.O. Box N 3910, Nassau, Bahamas Tel: (242) 356-3700 Fax: (242) 325-3123

For more info contact us at: fcl_marketing@caribbean.fujitsu.com | Visit our website: www.fujitsu.com/caribbean Follow us:

110

Fujitsu Caribbean

13.0681-Caribbean-WhosWhoAd.indd 1

@Fujitsu_Carib

Fujitsu Caribbean

6/13/2013 10:52:58 AM

111

INFORMATION AND COMMUNICATIONS TECHNOLOGY

112

113

INFORMATION AND COMMUNICATIONS TECHNOLOGY

114

115

INFORMATION AND COMMUNICATIONS TECHNOLOGY

Insurance At the end of 2012 the life insurance sector in Trinidad and Tobago was characterised by healthy performance. Although traditional life insurance activities showed a slight decline, non-traditional business (in particular unit-linked funds and annuities) increased. Total assets grew by 7% in June 2012 to a level of $17.4 billion compared with $16.3 billion in the previous year. Gross premium income grew by 7.6%, year-on-year to June 2012, compared with 6.7% in 2011. The banking and insurance sector accounts for 11.0% of Trinidad and Tobago’s GDP. Non-traditional insurance business saw an increase of 16% with individual annuity and unit-linked product premiums rising by 26.2% and 14.1%, respectively. Traditional life business experienced increases in all areas except health (mainly individual health), which declined by 9.5%. Growth in the sector is attributed primarily to an increase in the acquisition of government bonds, driven by the scarcity of corporate bonds in the domestic market. Several insurance companies have increased their holding of government bonds, increasing the total from 33.5% in June 2011 to 36.6% in June 2012.

116

Insurance Bill 2013 Following the recent upheaval in the insurance sector and the drive to increase confidence in the local insurance industry, Government has developed the Insurance Bill 2013. Announced in June 2013, the legislation is expected to repeal and replace the Insurance Act 1980 and will strengthen the regulatory environment through new rules and firmer penalties. Government is seeking to strengthen the life insurance sector as part of a push to make Trinidad and Tobago a regional financial services centre. Features of the legislation include: • Proposed penalties of up to TT$10 million and up to 10 years imprisonment for insurance company directors found guilty of fraud. • Information sharing between the Central Bank of T&T and other local and international regulatory bodies. • The allowance of public disclosures when it is deemed to be in the best interest of the financial system, policyholders and other stakeholders.

INSURANCE • Proposed 300% increase in capital for insurance companies (placing it at TT$15 million). • Continuous evaluation of directors of companies • More stringent regulations for auditors and actuaries and certification requirements for all sales representatives. • A proposed penalty of TT$20 million for insurance companies found guilty of fraud. Interest rate environment The CBTT’s Financial Stability Report for December 2012 stated that, “Life insurance companies continued to exhibit positive performance in 2012. While the traditional life business showed a slight decline, non-traditional life business increased, mainly on account of unit linked funds and individual annuities (wealth management funds).” Despite the positive performance, the persistent low interest rate environment is posing a challenge for the sector.

Decreasing returns on investments are having an effect on life insurance products and pension plans which will require new mitigation strategies to meet obligations to their policyholders and maintain profitability. Life insurers have already begun reducing or even eliminating rate guarantees for their new interest sensitive products while premiums are beginning to increase on new traditional policies. Nagico enters T&T market In January 2012, the Nagico Group of Companies, a Caribbean insurance powerhouse, officially entered the Trinidad and Tobago market with the acquisition of the GTM Insurance Company Ltd. Nagico, which operates in 16 territories in the region, intends on making its new acquisition (now called GTM/Nagico Insurances) a leading local insurance company. The cost of the purchase, along with upgrade works for the new firm (building renovations, new equipment and hiring new staff) cost Nagico an estimated US$10 million.

117

NAGICO Insurances (Trinidad and Tobago) Limited opened its doors to customers on October 5, 2011, through the acquisition of GTM Insurance Company Limited. Established in 1982 in St. Maarten, NAGICO Insurances is the largest privately owned general insurance provider in the Caribbean, with operations in 19 territories and growing. NAGICO Insurances has grown from a humble starting capital growth of USD 75,000 in 1982 to USD 115,000,000 in premium income in 2012. During the past 30 years the company has built a strong financial base and is covered by excellent reinsurance programs from only A rated reinsurance providers in Europe. Innovative product offerings, excellent customer service and commitment to fast and fair claims handling have earned the company strong customer loyalty. The latter was put to the test after catastrophic losses caused by a category 5 Hurricane (Hurricane Luis) in 1995 and subsequent major storms which hit the region amounting to over USD 200,000,000 in claims payout. All claims were settled fairly in record time. This practice has become the trademark under which the NAGICO Group operates. Combined with excellent customer service, this has become known as the â&#x20AC;&#x2DC;The NAGICO Way. â&#x20AC;&#x2122; NAGICO Insurances boasts of one of the most highly qualified, knowledgeable and experienced team of Executives, Managers and Staff including Chartered Underwriters, Certified Accountants and I.T. Engineers. Under the leadership of Christopher Henriques (MBA, CPCU), the local office with branches in Port of Spain, Chaguanas, San Fernando and Tobago is committed to providing expert and responsive service to clients.

Imran McSood Amjad, ACII NAGICO Group Chief Executive Officer

Christopher Henriques MBA, CPCU, ARM, ALCM, HIA, Dip, Ins. General Manager

Denny Cassim Assistant General Manager Claims

With a 60% growth in business in its first year of operations, the outlook is bright for NAGICO Insurances (Trinidad and Tobago) Ltd.

Roger Balkissoon, B.Sc., FCIP Assistant General Manager, Business Development

Sharon Melville Chief Accountant/Secretary

118

NA1284.2-TRI-Whos Who article-FINAL.indd 1

6/11/13 8:31 AM

INSURANCE

You take your business seriously. So do we.

• Flexible Solutions • Superior Claims Service

Whether you are a sole proprietor or own a business with a team of employees, NAGICO can help keep you in operation with our best in class products. Call or visit us online to find a NAGICO agent near you.

868-623-1525 | nagico.com VEHICLE

PROPERTY

BUSINESS

BONDS

Serving the Caribbean for over 30 Years: Anguilla • Antigua • Aruba • The Bahamas • Bonaire • B.V.I. • Curaçao • Dominica • French Antilles Grenada • Montserrat • Saba • St. Eustatius • St. Kitts & Nevis • St. Lucia • St. Maarten • St. Martin • St. Vincent • Trinidad & Tobago

NA1284-TRI-Whos Who-FINAL.indd 1

6/11/13 8:32 AM

119

120

121

INSURANCE

122

123

INSURANCE

124

125

INSURANCE

Association of Trinidad and Tobago Insurance Companies 8 Stanmore Avenue Port of Spain, Trinidad Tel: (868) 624-2817 or 625-2940 Fax: (868) 625-5132 Email: mail@attic.org.tt Website: www.attic.org.tt

Willard P. Harris President

126

Established in 1966, the Association of Trinidad and Tobago Insurance Companies (ATTIC) is an association of insurance companies and its members include all life insurance companies, the majority of general insurance companies, as well as brokers, adjusters and other companies with a bona fide interest in the well-being of the industry. Constantly evolving to ensure the growth of the industry, ATTIC seeks the best interests of its members. It advances the propagation of learning among its members and the public in matters relating to insurance, and works closely with regulators to ensure that members develop and adhere to sound and prudent practices. ATTIC provides the industry with a â&#x20AC;&#x153;voiceâ&#x20AC;? in times of change. Each year ATTIC continues to make recommendations to the National Budget on behalf of the industry, and has established a Code of Ethics to maintain the highest standards of service to our consumers.

Diplomatic Missions and International Organisations EMBASSIES Apostolic Nunciature 11 Mary Street, St Clair Tel: (868) 622-5009 Fax: (868) 222-9814 Email: apnuntt@googlemail.com Embassy of the Argentine Republic 4th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 628-7557, 628-7587 Fax: (868) 628-7544 Email: etrin@mrecic.gov.ar Website: www.trinidadytobago. embajada-argentina.gov.ar High Commission for the Commonwealth of Australia 18 Herbert Street, St Clair Tel: (868) 822-5450 Fax: (868) 622-0659 Email: australianhighcommission.pos@ gmail.com Website: www.trinidadandtobago. embassy.gov.au Embassy of the Federative Republic of Brazil 18 Sweet Briar Road, St Clair Tel: (868) 622-5779, 622-5771 Fax: (868) 622-4323 Email: embassyofbrazil@tstt.net.tt Website: www.brazilembtt.org High Commission for the United Kingdom of Great Britain and Northern Ireland 19 St Clair Avenue, St Clair Tel: (868) 350-0444 Fax: (868) 622-4555 Email: generalenquiries.ptofs@fco. gov.uk Website: www.ukintt.fco.gov.uk/en High Commission of Canada Maple House 3–3A Sweet Briar Road, St Clair Tel: (868) 622-6232 Fax: (868) 628-2581 Email: pspan@international.gc.ca Website: www.trinidadandtobago.gc.ca Embassy of the Republic of Chile 4 Alexandra Street, St Clair Tel: (868) 628-0540, 628-4763 Fax: (868) 622-9894 Email: echile@tstt.net.tt Embassy of the People’s Republic of China 39 Alexandra Street, St Clair Tel: (868) 622-6976 Fax: (868) 622-7613 Email: chinaemb_tt@mfa.gov.cn Website: www.tt.chineseembassy.org/eng/ Embassy of the Republic of Colombia 4th floor, Newtown Centre 30-36 Maraval Road, Port of Spain Tel: (868) 628-5656 Fax: (868) 622-5938 Email: eptoespana@cancilleria.gov.co Embassy of the Republic of Costa Rica 38 Carlos Street, Woodbrook Port of Spain Tel: (868) 628-9601, 628-8775 Fax: (868) 622-9203 Email: embrctt1@tstt.net.tt

Embassy of the Republic of Cuba 14 Coblentz Gardens, St. Ann’s, Port of Spain Tel: (868) 621-5723, 621-1622 Fax: (868) 621-3573 Email: consulcubatrinidad@tstt.net.tt Website: www.cubadiplomatica.cu Embassy of the Dominican Republic Suite 101, Savannah Court 10B Queen’s Park West Port of Spain Tel: (868) 627-2605. Fax: (868) 627-2605 Email: embadom@hotmail.com Embassy of the Republic of El Salvador 29 Long Circular Road, St James Tel: (868) 628-4454 Tel/Fax: (868) 622-8314 Email: gerardo.masferrer@rree.gov.sv Website: www.rree.gov.sv Delegation of the European Union to Trinidad and Tobago Sagicor Financial Centre 16 Queen’s Park West, Port of Spain Tel: (868) 622-6628, 622-0591 Fax: (868) 622-6355 Email: delttopos@ec.europa.eu, delegation-trinidad-and-tobagogeneral@eeas.europa.eu Website: www.deltto.ec.europa.eu Embassy of the French Republic 6th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 622-7447, 622-2388, 622-7446, 628-8633 Fax: (868) 628-2632 French Trade Delegate: (868) 622-7494 Email: cad.port-d-espagne-amba@ diplomatie.gouv.fr, admin-etrangers. port-d-espagne-amba@diplomatie. gouv.fr Website: www.ambafrance-tt.org Embassy of the Federal Republic of Germany 19 St. Clair Avenue, Port of Spain Tel: (868) 628-1630, 628-1633 Fax: (868) 628-5278 Email: info@ports.diplo.de Website: www.portofspain.diplo.de Embassy of the Republic of Guatemala Apt 701, Regents Tower Westmoorings-by-the-Sea Tel: (868) 632-7629 Fax: (868) 632-7629 Email: embtrintobago@minex.gob.gt Website: www.minex.gob.gt High Commission for the Republic of India 6 Victoria Avenue, Port of Spain Tel: (868) 627-7480, 627-7481, 627-4027 Fax: (868) 627-6985 Email: ssci@hcipos.org Website: www.hcipos.org High Commission for Jamaica 2 Newbold Street, St Clair Tel: (868) 622-4995 Fax: (868) 622-9043 Email: jhct@tstt.net.tt, highcom@tstt. net.tt

Embassy of Japan 5 Hayes Street, St Clair Tel: (868) 628-5991–6 Fax: (868) 622-0858 Email: embassyofjapan@tstt.net.tt Website: www.tt.emb-japan.go.jp Embassy of the Republic of Korea 36 Elizabeth Street, St. Clair Tel: (868) 622-9081 Fax: (868) 628-8745 Email: koremb.tt@gmail.com

INTERNATIONAL ORGANISATIONS The Caribbean Court of Justice (CCJ) 134 Henry Street, Port of Spain Tel: (868) 623-2225, 624-2256 Email: info@caribbeancourtofjustice.org Website: www.caribbeancourtofjustice.org Association of Caribbean States (ACS) 5–7 Sweet Briar Road, St Clair Tel: (868) 622-9575, 628-0930 Fax: (868) 622-1653 Email: mail@acs-aec.org Website: www.acs-aec.org United Nations Development Programme (UNDP) Trinidad and Tobago UN House 3A Chancery Lane, Port of Spain Tel: (868) 623-7056 Fax: (868) 623-1658 Email: registry@undp.org.tt Website: www.undp.org.tt International Labour Organisation (ILO) Stanmore House 6 Stanmore Avenue, Port of Spain Tel: (868) 623-7704, 625-0524, 627-6304, 624-8751 Fax: (868) 627-8978 Email: ilocarib@ilocarib.org.tt Website: www.ilocarib.org.tt Pan American Health Organisation 1st Floor, Briar Place 10–12 Sweet Briar Road, St. Clair Tel: (868) 622-4202, 622-5445, 622-5132, 622-0731, 622-4433 Fax: (868) 628-4719 Email: email@trt.paho.org Website: www.new.paho.org/trt/ Trinidad and Tobago Red Cross Society 7A Fitzblackman Drive, Port of Spain Tel: (868) 627-8215, 627-8128 Fax: (868) 627-8813 Email: ttrc@tstt.net.tt, info@ttredcross.org Website: www.ttredcross.org/

Embassy of the Kingdom of the Netherlands Trinre Building 69–71 Edward Street, Port of Spain Tel: (868) 625-1210, 625-1722, 625-2532 Fax: (868) 625-1704 Email: por@minbuza.nl, info@holland.tt Website: trinidadandtobago.nlembassy.org High Commission for the Federal Republic of Nigeria 3 Maxwell-Phillip Street, St Clair Tel: (868) 622-4002, 622-6834 Fax: (868) 622-7162 Email: nigpos@nigeriahighcommissiontt.org, nigerianpos@tstt.net.tt Embassy of the Republic of Panama 25 De Verteuil Street, Woodbrook Port of Spain Tel: (868) 628-9956, 628-9957 Fax: (868) 622-8992 Email: embapatt@flowtrinidad.com Embassy of the Kingdom of Spain 7th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 625-7938 Fax: (868) 624-4983 Email: emb.trinidad@mae.es High Commission for the Republic of South Africa 4 Scott Street, St Clair, Port of Spain Tel: (868) 622-9869, 628-6997 Fax: (868) 622-7089 Email: hopleyr@dirco.gov.za Website: www.dirco.gov.za Embassy of the Republic of Suriname 5th Floor, Tatil Building 11 Maraval Road, Port of Spain Tel: (868) 628-0704 Fax: (868) 628-0086 Email: surinameembassy@tstt.net.tt Embassy of the United Mexican States 12 Hayes Street, St Clair Tel: (868) 622-1422, 622-7527, 622-3930 Fax: (868) 628-8488 Email: info@mexico.tt Website: www.mexico.tt Embassy of the United States of America 15 Queen’s Park West, Port of Spain Tel: (868) 622-6371, 622-6376 Fax: (868) 822-5905 Email: consularpos@state.gov Website: www.trinidad.usembassy.gov/ The Embassy of the Bolivarian Republic of Venezuela 16 Victoria Avenue, Port of Spain Tel: (868) 627-9821, 627-9823, 627-9824 Fax: (868) 624-2508 Email: embaveneztt@tstt.net.tt

127

Manufacturing and Retail Distribution In 2012, the Manufacturing Sector employed some 46,600 persons, accounted for 7.9% of total employed persons, contributed about 9% to real GDP, and had a capacity utilisation rate of 65%. The International Monetary Fund (IMF) projects T&T’s non-oil exports will be approximately US$2 billion in 2012, US$2.1 billion in 2013 and US$2.2 billion in 2014. Despite a weak performance in 2012, there are many initiatives being implemented in 2013 that augur well for the growth of the sector in the future. The Business Development Company, for example, has been renamed exporTT and given the mandate of: “Creating internationally competitive firms in the nonenergy manufacturing and services sectors to grow and diversify trade and generate wealth through export led growth.” A new board, headed by former Trinidad and Tobago Manufacturers’ Association (TTMA) President Robert Tang Yuk, was appointed in early 2013. The European Union (EU) has provided $136 million (16.34 million euros) to fund initiatives to make T&T’s business environment more competitive and nurture the manufacturing and other economic sectors. • ExporTT has also received $691 million (83.4 million euros) to prepare 20 food and beverage companies for export to the EU.

128

• A new Trade Policy, expected by mid-2013, will chart a clear path for T&T’s engagement in trade and trade-related issues. • A new Investment Policy, to be finalised in 2013, will support the growth of local and foreign direct investment in the non-energy sector. • A revised Micro and Small Enterprise Development Policy will address issues such as the definition of MSEs, MSE financing and encouraging green enterprises. It is expected to be submitted to Cabinet before July 2013. • Work on a Green Enterprise Policy began in March 2013, funded by the EU, and will be completed before the end of the year. The policy will see the creation of a system for green business certification. • Government has engaged a consultant, with the support of the Inter-American Development Bank (IDB), to develop an Aid for Trade (AfT) Strategy aimed at tapping financial and technical assistance from multilateral and bilateral donors available for facilitating the integration of developing countries into the global economy.

A National Export Strategy will be completed by the fourth quarter of calendar 2013. Its focus will include: 1) Identifying commercial opportunities for export-ready firms and providing in-market support for these businesses. 2) Strengthening firms’ export capabilities via the creation of new competencies and the development of new competitive capacities. 3) Identifying bottlenecks in trade-related infrastructure and problems created by administrative procedures, and recommending measures to improve the border environment. In May 2013, T&T joined the World Bank’s Logistics Performance Index, which reflects perceptions of a country’s logistics based on factors such as efficiency of customs clearance processes, ease of arranging competitively priced shipments and quality of trade and transport-related infrastructure.

This move follows the roll out of TTBizLink in 2012/2013, which is fast-tracking the processing of trade and other business documents. TTBizLink has, for example, reduced the number of days it takes to clear a shipment from 19 days to 3 days. The TTMA/IDB Value Chain project, launched in October 2011, concludes in 2013. The specific objective was to develop strategic clusters in the plastic, packaging and printing (PPP); and food and beverage (F&B) sectors. With the project due to be completed in June 2013, the TTMA has hired the Arthur Lok Jack Graduate School of Business to aid in executing three initiatives in 2013: 1) Formalise and deepen clusters and networks of firms operating in the F&B and PPP sector. 2) Build operational, supervisory and technical capability among employees operating in the F&B and PPP cluster.

MANUFACTURING AND RETAIL DISTRIBUTION

• In fiscal 2013, Commissioners to the Fair Trading Commission will be appointed and operations will commence.

3) Document best practice case studies of clusters operating in the F&B and PPP cluster of Trinidad and Tobago, with a view of building awareness of the importance of clusters and replicating elements of the best practices in other potential cluster relationships.

129

130

131

MANUFACTURING AND RETAIL DISTRIBUTION

Happi Products Ltd is a member of the Happi Group of Companies that has operations in Manufacturing, Distribution, Import/Export, Property Development and Housing. The Company started business in 1978 as a firm involved in the wholesale of dry goods to small retail outlets and has since become one of the leading Food Distributors in Trinidad and Tobago with a distribution efficiency that surpasses even multinationals operating in the country. The Company distributes its products from two strategically located warehouses in Trinidad. Happi Products Ltd employs 300 persons plus and has a large fleet of vehicles that criss-cross Trinidad on a daily basis, offering remarkably efficient service to the country’s supermarkets. The Company has modern packaging machines and fillers for the repackaging of bulk commodities into retail packaged food items under its brand names. Items that are packaged for resale include Parboiled Rice, Soya Bean Oil, Powdered Milk, Dried Peas and Legumes. Its canned foods are contract manufactured in Canada, USA, Brazil, Thailand and other leading export countries. Great care is taken to maintain a range of top quality items. Under the management of a dynamic team, Happi Products Ltd has embarked over the last decade on an expansion programme of product specialization, branding and strategic alliances with both local and foreign firms. The Company is the single largest Distributor in Trinidad and Tobago of Edible Oil, Packaged Rice, Corned Beef, Canned Vegetables (Peas & Carrots, Whole Kernel Corn, Red Beans, etc). Other products include Powdered Milk, Granulated and Brown Pre-packaged Sugar, all under its private label “HAPPI.” “Happi” is a premium brand and a household name in Trinidad and Tobago and most of the English-speaking Caribbean. Other brands owned and marketed by the Company are “SPARKLEAN” and “APRIL.” Happi Products Ltd Unit 211, Valpark Shopping Plaza, 1 Morequito Ave., Valsayn, Trinidad Tel: (868) 645-5040/1 Fax: (868) 663-6051 Email: happi@tstt.net.tt Website: www.happiproducts.com

132

Honorary Consuls Accredited to The Republic of Trinidad and Tobago REPUBLIC OF AUSTRIA Mr Karl Pilstl Honorary Consul Blue Haven, Bacolet Bay P.O. Box 8, Scarborough, Tobago Tel: (868) 660-7500 Fax: (868) 660-7900 Email: kpilstl@yahoo.com THE COMMONWEALTH OF THE BAHAMAS Dr E. Monica Davis Honorary Consul c/o Faculty of Medical Sciences The University of the West Indies, Eric Williams Medical Sciences Complex, Building 35, Room 105, Uriah Butler Highway, Champs Fleurs P.O. Box 56, Wrightson Road, Port of Spain, Trinidad Tel: (868) 663-8986 Fax: (868) 645-1642 / 637-9422 Email: honconbahamastt@hotmail.com BARBADOS Mr Audley L.T. Walker Honorary Consul 12 Mayfair Gardens, Santa Cruz, Trinidad Tel: (868) 638-8431 Fax: (868) 675-1505 Email: tudor@tstt.net.tt PEOPLE’S REPUBLIC OF BANGLADESH Mr Razai Azard Rahaman Honorary Consul General Mr Imtiaz Rahaman Honorary Consul 1 Shafik Drive, Cross Crossing, San Fernando, Trinidad Tel: (868) 652-2637 / 657-8425 Fax: (868) 652-7108 Email: azard_rahaman@rahamutgroup.com or imtiaz_rahaman@rahamutgroup.com KINGDOM OF BELGIUM Mr Paul Jay Williams Honorary Consul Lower Sixth Avenue, Barataria, Trinidad Tel: (868) 674-1677 Fax: (868) 675-9831 Email: pjwilliams@ljw.co.tt

KINGDOM OF DENMARK Mr Anthony Alcazar Honorary Consul General Mr. Ravi R. Dolsingh, LLB, PG, Dip, LPC – Honorary Consul 21 Ferndale Terrace, St. Ann’s, Trinidad Tel: (868) 624-3587 Fax: (868) 627-4480 Email: anthonyalcazar@gmail.com REPUBLIC OF FINLAND Mr Henry Peter Ganteaume Honorary Consul 1 Guardian Drive, Westmoorings P.O. Box 88, Port of Spain, Trinidad Tel: (868) 632-5433 ext 2616/17 Fax: (868) 632-6867 Email: ganty@tstt.net.tt CO-OPERATIVE REPUBLIC OF GUYANA Mr Ernie Ross Honorary Consul 16 Gray Street, St. Clair, Port of Spain, Trinidad Tel/Fax: (868) 622-2913 Email: g_consulate@yahoo.com REPUBLIC OF INDONESIA Mr Ian Anthony Honorary Consul Building 5, Christina Courts, 33-35 Boissiere No. 1, Maraval, Trinidad Tel/ Fax: (868) 628-4818 Email: ianthony@renavatio.net IRELAND Mr Brian K. O’Farrell Honorary Consul Suite A4, Kencita Court, 76 Picton Street, Newtown, Port of Spain, Trinidad Tel: (868) 628-2385 Fax: (868) 628-9049 Email: irishconsul-tt@mail.tt STATE OF ISRAEL Ms Barbara Malins-Smith Honorary Consul 46C Ridgewood Towers, Diego Martin, Trinidad Tel: (868) 628-7093 Email: malinssmith@yahoo.com

REPUBLIC OF MAURITIUS Dr V.R. Mooneeram Honorary Consul 12 Wahid Circular Drive, Sumadh Gardens, San Fernando, Trinidad Tel/Fax: (868) 657-6440 Email: vinodmooneeram@hotmail.com

DEMOCRATIC SOCIALIST REPUBLIC OF SRI LANKA Mr Krishna Seegobin Honorary Consul Corner Hugh & Algernon Streets, Montrose, Chaguanas, Trinidad Tel: (868) 665-1237 Fax: (868) 623-5369 Email: kseegobin@gmail.com

KINGDOM OF NORWAY Mr Stuart Jardine K.F.O Honorary Consul General 101 St. Anthony’s Drive, Westmoorings P.O. Box 13, Port of Spain, Trinidad Tel: (868) 633 7687 Fax: (868) 637 6203 Email: stuarttisal@twinislandshipping.com

REPUBLIC OF SURINAME Mr Jerome Khan Honorary Consul 24 Fitzgerald Lane, P.O. Box 437, Port of Spain, Trinidad Tel: (868) 627-4747 / 627-0102 Fax: (868) 627-1936 Email: jeromekhan@tstt.net.tt

ISLAMIC REPUBLIC OF PAKISTAN Mr Amjad Ali Honorary Consul General 10 Morne Coco Road, Westmoorings North, Trinidad Tel: (868) 640-6595 Fax: (868) 640-6594 Email: amjad@adfoam.com REPUBLIC OF PERU Mr Patrick A. Ferreira Honorary Consul Mr. William A. Ferreira Honorary Vice Consul Furness Court, 1 Richmond Street, Port of Spain, Trinidad Tel: (868) 627-4959 Fax: (868) 623-9576 Email: patrickaidenferreira@gmail.com REPUBLIC OF THE PHILIPPINES Dr Marie Magno Advani Honorary Consul, B41 Ridgewood Towers, Four Roads, Diego Martin, Trinidad Office: c/o Caribbean Partnerships Co. Ltd. Cruise Ship Complex, Dock Road, Port of Spain Tel: (868) 633-2988 Fax: (868) 633-6946 REPUBLIC OF POLAND Mr David Lewis Honorary Consul Lot 25 Frederick Settlement Industrial Estate Caroni, Trinidad Tel: (868) 645-5522 Fax: (868) 663-0897 Email: davidl@labelhouse.com

BELIZE Mr Thomas Chanona Honorary Consul Corner Warren and Smart Streets, St Augustine, Trinidad Tel: (868) 645-4062 Fax: (868) 645-4064 Email: tchanona@kee-chanona.com

ITALIAN REPUBLIC Ms Shira Serena Mohammed – Honorary Consul 8 Hillcote, Scott Street, St. Augustine, Trinidad Tel: (868) 662-0861 Fax: (868) 645-0960 Email: italconstt@gmail.com

REPUBLIC OF CHILE Mr Lennox A. Persad Honorary Consul 1A First Avenue South, Western Main Road, Chaguaramas, Trinidad Tel: (868) 634-4500 Fax: (868) 634-1331 Email: lennox@lennoxoffshore.com

REPUBLIC OF LATVIA Mr Kirby Anthony Hosang Honorary Consul 112 Saddle Road, Maraval, Port of Spain, Trinidad Tel: (868) 628-3234 Fax: (868)638-2083 Email: hosanganthony@gmail.com

REPUBLIC OF PORTUGAL Mr Ignatius S. Ferreira Honorary Consul Mr William A. Ferreira Honorary Vice Consul 11–13 Milling Avenue, Sea Lots, P.O. Box 283, Port of Spain, Trinidad Tel: (868) 625-1745 / 625-1131 Fax: (868) 625-1243 Email: furness@tstt.net.tt

THE CZECH REPUBLIC Mr Krishna Narinesingh, CMT Honorary Consul “Elysium”, 262 Nutmeg Avenue, Haleland Park, Maraval, Trinidad Tel: (868) 629-8728 Fax: (868) 629-0261 Email: knathome@tstt.net.tt

LEBANESE REPUBLIC Mr Amer G. Haidar Honorary Consul Dean of Consular Corps 5 Cipriani Boulevard, 2nd Floor, Port of Spain, Trinidad Tel: (868) 627-0209 Email: haidar@tstt.net.tt

RUSSIAN FEDERATION Mr David Dulal-Whiteway Honorary Consul c/o Republic Bank Head Office 9–17 Park Street, Port of Spain, Trinidad Tel: (868) 625-3617 ext 3335 Fax: (868) 623-5369 Email: ddwhiteway@republictt.com

KINGDOM OF SWEDEN Mr David O’ Brien Honorary Consul c/o Neal & Massy Limited Lady Young Road, Morvant, Trinidad Tel: (868) 674-4200 ext 1101 Fax: (868) 675-6523 Email: dob@neal-and-massy.com THE SWISS CONFEDERATION Mrs Michele Khan Honorary Consul General 70 Dundonald Street, Port of Spain, Trinidad Tel: (868) 623-7816 Fax: (868) 624-8544 Email: portspain@honrep.ch Website: www.eda.admin.ch/caracas SYRIAN ARAB REPUBLIC Mr Marwan Yousef Honorary Consul 15 Queen Street, Arima, Trinidad Tel: (868) 667-3927 Fax: (868) 667-7019 Email: syrianconsulatett@gmail.com KINGDOM OF THAILAND Mrs Joan Wilson Honorary Consul 148 Belmont Circular Road, Belmont, Port of Spain, Trinidad Tel: (868) 621-1574 Email: thaiconsulatett@gmail.com REPUBLIC OF TURKEY Mr Gopichan Ramsaran Honorary Consul 30 Grove Road, Valsayn P.O. Box 915, Port of Spain, Trinidad Tel: (868) 662-1250 Fax: (868) 663-1533 Email: turkishconsulate@hotmail.com REPUBLIC OF UGANDA Mr Dinesh Mor Honorary Consul 133 Columbus Circle, Westmoornings, Trinidad Tel: (868) 625-4366 Email: ganeshjl@mail.tt ORIENTAL REPUBLIC OF URUGUAY Mr Antony Edwards Honorary Consul 2 Braemar Heights, 14 Braemar Road, Cascade, Trinidad Tel: (868) 623-7713 Fax: (868) 625-9538 Email: antonye@flowtrinidad.net

133

Media, Public Relations, Publishing and Print It’s been a year of tribulation for the local media as disagreements between media houses and the Government have led to what advertising departments are calling a “self-feeding spiral”. Spats over perceived media bias and unnecessary criticism, led to a massive decrease in the numbers of state advertisements being placed in print, television and broadcast. It’s a concern particularly for print media houses that are competing with increasing mobile and Internet penetration as the public can view their content without having to buy an actual newspaper. Of course, public relations firms are also nervous – too long a tiff between press and Government means less work for them. But it’s a trend that has occurred before and Trinidad and Tobago’s size is an advantage. “Because of our size we are more than a country; we are a community and our media provides community news,” said immediate pastpresident of the Trinidad and Tobago Publishers’ and Broadcasters Association (TTPBA), Kiran Maharaj. There was, though, some climbing among print media. One Caribbean Media (OCM) recorded $102 million before-tax profit for its 2012 financial year – a 6% increase over

SCRIP-J

134

the media group’s $96 million pre-tax profit in 2011. OCM also announced a 9.7% increase in revenues; up from $451 million to $495 million in 2012. Chairman Sir Fred Gollop attributed this to enhanced sales, marketing strategies and investments that enabled OCM to maintain its net profit margin of 21%. OCM is the parent company of Caribbean Communications Network (CCN), owner of the Trinidad Express Newspapers and television station TV6. Guardian Media Limited (GML) reported strong improvements in revenue, operating income and net income (January-March). In part, these results were helped by public interest and advertising increases due to the Tobago House of Assembly elections at the end of January 2013, the media house admitted. Third-party turnover increased by 9.3% and operating income advanced by 30.8% to reach $10.1 million from the comparative 2012 figure of $7.7 million. Finance costs fell by $163k to register $664k in the first quarter, which compared favourably with $827k paid out in the first quarter of 2012. Taxation costs spiked to $2.2 million from last period’s $1.7 million. These changes helped GML produce net income of $7.3 million for the first quarter of 2013, almost 41% more than the $5.2 million showed for the first quarter of

The following is a breakdown of earners for the industry (source: TATT): • Internet services contributing TT$677.2 million or 14.4%. • Subscription television services and international services contributing $545.7 million and $259.2 million respectively or 11.6% and 5.5%.

• Free-to-air radio services recording $161.5 million or 3.4% • Free-to-air television revenues estimated to be $109.2 million or 2.3% of gross revenues. • Leased line services and other revenues with earnings of $51.6 million and $23.4 million respectively or 1.1% and 0.5%. Legislation is not yet in place to protect radio and television stations from being streamed via the Internet – at no profit to the stations. To be fair, this problem exists around the world and regulations are in their genesis. The stations are also fighting back – offering their own “apps” to followers. Big changes are coming with regard to free air television. As early as 2016, citizens will either have to own a digital television or obtain a top-box to receive local stations – a little box that sits on the television to facilitate the digital signal. TATT will be part of overseeing the distribution of top-boxes. Three world models to implement this change are being considered from Europe, Japan and North America. The change will free up more space on the spectrum being occupied by the analog system allowing use by more stations.

MEDIA, PUBLIC RELATIONS, PUBLISHING AND PRINT

2012. Earnings per share improved from 2012: $0.13 to $0.18 in the current period, GML’s annual report stated. As at December 2011, the estimated gross revenues generated by the telecommunications and broadcasting sectors totalled $4.7 billion which, as a percentage of the Gross Domestic Product of T&T, equates to 3.3%, according to the Annual Market Report for that period from the Telecommunications Authority of Trinidad and Tobago (TATT). This represented an increase in total revenues of 5.0% over the last year. Of this amount, mobile services contributed the highest with $2.1 billion, or 44.6%. Of those figures, around $250 million was shared among 34 local radio stations. Roughly a 3% increase in profit was seen in broadcasting.

135

RYAN LEWIS Director

136

SHANE LEWIS Director

137

MEDIA, PUBLIC RELATIONS, PUBLISHING AND PRINT

IN THE MARKETING MIX

see and be

SEEN INDOOR - OUTDOOR - LARGE FORMAT AND P.O.P. DISPLAYS THE ONLY WAY TO BUILD BRAND AWARENESS IS THROUGH

VISIBILITY SCRIP-J 1 Fernandes Industrial Centre, Laventille, Trinidad & Tobago T (868) 626-1234 E print@scripj.com W scripj.com

...

Our Social Media Reaches the Caribbean...

with all the right ingredients...

STRATEGY

CREATIVE

TECHNOLOGY

...to give your brand a front row seat to the world.

CONTENT

Simply Intense (Si) Me business results for ourdia delivers proven innovate Digital Marke clients through & Internet Technolog ting, New Media y.

- Digital Marketing - Social Media Manage - Apps for Social & Mobment ile Applications - Interactive Games - Website Design & & Promotions Development - Graphic Design & 3D Rendering

138

139

MEDIA, PUBLIC RELATIONS, PUBLISHING AND PRINT

Reputation Management Caribbean Ltd Level 2, The Market Normandie Hotel, 10 Nook Avenue, St Annâ&#x20AC;&#x2122;s, Port of Spain, Trinidad Tel/Fax: (868) 621-5437 Email: info@rmcaribbean.com Website: www.rmcaribbean.com

Reputation Management Caribbean Ltd (RMC) is a public relations, crisis communications, media training and events management agency. Our expertise therefore encompasses strategic communications, media relations, corporate communications, reputation management, marketing communications, social media marketing, crisis communications, communication audits and events management. RMC is prepared to work with its clientsâ&#x20AC;&#x2122; interests every step of the way, whether portraying your company as an industry leader, Lisa-Ann Joseph Managing Director campaigning to make sure you are part of a broader story, preparing your people to engage the media, arming you to manage the communications fire internally and externally, providing the tools to help your employees become your key ambassadors or planning and managing your company events. We are business savvy, we work hard, judge performance by results, and we understand the bottom line. About the Managing Director Lisa-Ann Joseph is a seasoned Caribbean practitioner in public relations, crisis communications, media relations and events management. She has facilitated workshops and provided counsel to several multinational, regional and local companies. Her work spans global interests, international businesses, government agencies and high profile individuals in image management, public relations, communications and media issues, crisis situations and events management. Lisa-Ann is regularly featured in and quoted by the media across the Caribbean.

140

Gail M

by Joel Henry

Editor and Friend

Gail Massy – colleague and friend – passed away on May 6, 2013. Though a quiet and private person, the news of her passing has made an enormous impact on many people, including those of us who worked with her at Prestige Business Publications. It is a testament to Gail’s character that the power of her relationships was not based on any flamboyance of personality but on the strong friendships she forged, the commitments she kept and her absolute professionalism. All three of these typified her relationships with Prestige Publications. Her name may never have been on the list of contributors to Who’s Who but for several years she made an indispensable contribution to the publication. As Head of the Editorial Department of Lonsdale Saatchi & Saatchi, Gail was responsible for most of the editing and proofreading within Who’s Who. She also managed the team that contributed to the layout and written content. We relied on Gail’s meticulous eye, her command of language and her ability to sharpen articles that needed sharpening, and cut those that needed cutting. For years she was a very real contributor to the success of Who’s Who, as she was to the numerous other publications she worked on in her capacity as Lonsdale’s Editorial Department Head. Under her stewardship the department won numerous advertising agency awards and made a considerable contribution to the prestige and profits of the agency. Chances are that you have read at least one book, newsletter or magazine; browsed the financials of an annual report; or marked a date on a calendar that was designed and published by Gail and her team. But perhaps the most important contribution that Gail brought to Lonsdale and those who worked with her was her manner. In an industry known for its frenetic energy and larger than life personalities, she was a constant and calming influence. Never losing her cool, even in circumstances where losing your cool would seem the most appropriate response. When our Who’s Who deadlines loomed and challenges arose (as they always do) we relied as much on Gail’s calm confidence as we did her management and editing skills. As professional as she was, there was much more to Gail. She was as warm and human a person as anyone. Anyone who had the pleasure of taking a drink with her could tell you of her mischievous wit, deep insight and empathy for others. She was – like anyone who loves books – a bit of a dreamer, intensely fascinated by astronomy, astrology and the mysteries of life and the universe. That is why many of us on the Who’s Who team considered her both colleague and friend. This is why we have included this memoriam in the 2013 edition of Who’s Who. It seems fitting for someone who was not only a major part of making the publication a reality every year but also someone we will always remember with the greatest warmth and fondness. Farewell Gail, until we meet again. 141

Professional Services, Public and Private Sector Organisations The services sector continues to gain momentum in Trinidad and Tobago and the region, as its value and contribution to GDP are being recognised. This shift is taking place as policymakers recognise its sustainable growth and potential, and local entities are moving into non-traditional businesses with the maturing of the local economy. There is also a growing recognition worldwide regarding services because the sector is the fastest growing component of international trade. The United Nations Conference on Trade and Development (UNCTAD) noted that at the beginning of the 21st Century, services trade accounted for approximately 20% of world trade, but by 2020 this figure is expected to rise to 50%. Locally, the services sector contributes annually on average $43 billion (US$6.8 billion) to GDP and 80% of employment. Moreover T&T’s recent economic growth can be attributed to the services sector. On June 11th 2013, Finance Minister Larry Howai stated that the economy experienced a growth of 1.7%

142

in the first quarter of 2013 and this was attributed to the services sector. The sectors he identified as leading this growth were finance, insurance and real estate, which are anticipated to have grown by 6.0%. Also recognising the value of the services sector is Baldwin Spencer, the Prime Minister of Antigua and Barbuda, who believes that the services sector is the future of CARICOM. Quoting from the Caribbean Community Secretariat’s website, Mr Spencer advised that in order for the services sector to work effectively, there must be a collaborative effort between Government and the private sector. He stated that Governments must provide the enabling environment and other incentives for its development, while it was up to the private sector to do the rest and make it happen. In Trinidad and Tobago, the Government is focusing on several sectors – including financial, ICT, marine industries and related services, tourism and the creative industries – for diversifying the economy. In the 2012/13 National Budget, the Government announced a plan to consolidate state support to the Creative

New opportunities were identified within these sectors and marketing plans were created to drive the process forward and open the doors for new target markets. The study showed that the export of education services have the potential of attracting 7,500 foreign students, contributing an additional US$62.5 million to services’ exports and the economy in a three-year period. For medical tourism, the objective is to increase the number of foreign patients visiting Trinidad and Tobago by 6,500, contributing an additional US$37 million to services’ exports. For the professional services, the objective is to increase the number of foreign contracts won by local firms by 50, contributing an additional US$12.5 million to services’ exports. The yachting industry has the potential of increasing the yacht arrivals by 500 and attracting 100 charters. It is projected that there can be more than a 60% increase in overall services’ exports if these targets are met in just these sectors alone. Therefore the potential for investments and joint ventures are very favourable in these sectors.

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Industries through the establishment of a single company. Stakeholders initially viewed the idea of the single company with some scepticism. However, after several consultations facilitated by the Trinidad and Tobago Coalition of Services Industries (TTCSI), a revised structure was put in place and is about to be implemented. It is the Government’s hope that this reorganisation will unleash the plethora of latent commercial opportunities in the creative industries, as well as open up new avenues for investment. The private sector is also playing its role in developing the services sector. Through a research study funded by the Commonwealth Secretariat and spearheaded by TTCSI (the umbrella body for the local services sector), four additional sectors were identified as having high growth potential. These sectors were assessed in terms of the current composition of the industry in T&T and the current global market. They include education services, medical services, yachting and professional services (architecture and engineering).

EASTMAN & ASSOCIATES LTD. The Institute of Chartered Accountants of Trinidad and Tobago

Tobago Division

143

144

145

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

146

147

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

InvesTT Limited The Atrium, Don Miguel Road Extension, El Socorro, Trinidad W.I. Tel. +1 (868) 675-1989 Fax: +1 (868) 675-9125 Web: www.investt.co.tt Email: info@investt.co.tt

invesTT â&#x20AC;&#x201C; Your Link to Investment Opportunities Trinidad and Tobago â&#x20AC;&#x201C; we are investment ready. Renowned worldwide as a player in the oil and gas market, our twin-island republic possesses an energetic marketplace with enormous potential and opportunity for growth in several sectors. We welcome your investment. invesTT Trinidad and Tobago will ensure that you are equipped with all the knowledge, tools, linkages and facilitation your organization needs to efficiently navigate your way to new business opportunities in our nation. Whether you are a foreign entity seeking expansion in the region, a locally-based foreign firm interested in growth and diversification, or a local company seeking to take your business to the next level, invesTT has the knowledge, resources and key connections necessary for your venture to succeed. Visit us now at www.investt.co.tt Or call us at +1 (868)-638-0038.

148

149

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

150

Development Consulting Center Limited PO Box 7363, Cunupia, Trinidad Tel/Fax: (868) 222-5104 Email: info@dccintl.com Website: www.dccintl.com

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

Warehouse #15, Fernandes Industrial Centre, Eastern Main Road, Laventille, Trinidad, West Indies. Tel: 626-3384 Fax: 626-2088 Email: records@chapmans.co.tt Website: www.chapmans.co.tt

Development Consulting Center Ltd (DCC) was founded in 1997 on the belief that all human beings have the intrinsic ability (and desire) to learn and thereby change. One of its core beliefs is that human capital is the greatest asset that any organisation has at its disposal, and the development of this asset is necessary for the long-term success of the firm. We also firmly believe that human resource development alone cannot create the levels of success and transformation/metamorphosis that organisations seek after and need.

Richard Dick CEO & Principal Consultant

Kathryn Jones-Douglas – Consultant Roger St. Hilaire – Consultant Avery Andrews – Consultant Garth Thomas – Consultant Maquada Serries – Administrative Coordinator

Clients include: • First Citizens Bank • Botswana Telecommunications Company • Telkom South Africa • Coca-Cola • 3M • Pepsi • Bristol-Myers Squibb • Digicel TT • Columbus Communications • South-West Regional Health Authority

Specialties include: • Online learning • Management/leadership development • Organisational development • Team building • Customer service strategy and training • Change management • Personality assessment • Strategic planning • Network security • Business process re-engineering

For the results of HR developmental initiatives/interventions to be effective and sustained, there must be a holistic approach to the organisation. All levels of the firm must be aligned with its mission and vision, ie personal, interpersonal, leadership/managerial and organisational. Our mission is “To be the preferred provider of value-added human resource and organisation development solutions to business within the English-speaking Caribbean” We seek to fulfil this mission by: 1. being client centred 2. providing value-added strategically focused business solutions 3. providing authentic and pleasant client interactions

151

Provider of Human Resource Services The Leading Recruitment Agency Since 1983 ...

Recruitment & Selection Services Placement of Permanent, Temporary & Contract Staff Human Resource Services Psychometric Testing Services

Performance Management

Strategic Planning

Compensation Surveys

Organisational Development & Restructuring

Gloria Eastman

Perry Eastman

Managing Director

Marketing Director

Cheryl Douglas

Tamara Blackman

Recruitment O cer

Business Development / Recruitment Consultant

Application Processing Intervention

Outsourcing Outplacement Advisory Service

Job Evaluation

Training & Development

Payroll Services

Contact us today: 31 Scott Bushe Street, Port-of-Spain, Trinidad Tel: (868) 625-3232 / 1671 / 3346, 623-2529 / 2533 Fax: (868) 625-3219 E-mail: eastman@tstt.net.tt Website: www.eastmanandassociates.net Our Selectivity increases your Productivity!

Nellie Texeira

Paul Eastman

Operations / Finance O cer

Admin / Operations Manager

Employers’ Consultative Association of Trinidad and Tobago The Premier Employers’ Representative

Two Strengths Making One Whole

The Employers’ Consultative Association of Trinidad and Tobago (ECA) was formed with 21 firms in 1960 primarily to assist and support Employers in industrial relations matters and to give them an association that would speak on their behalf on matters of similar interest. The ECA in wishing to facilitate all the needs of Employers commenced 2008 by launching its subsidiary company the Employers Solution Centre Limited (ESC). The ESC represents the business arm of the ECA and its specialty remains the provision of Training, Human Resource and Industrial Relations Consultancy Solutions to members and non –members. Our industrial relations officers are trained to advise on topics relating to employment relationships. The ECA also has a wide range of publications on topical issues which include a compilation of current Wages and Salaries, Collective Agreements and Summaries of Industrial Court Judgments. We also provide Research Data in the areas of Compensation Surveys, Labour Market and Employment Benefits. Our intention is to serve the Employer in two major ways, adding value to our membership and providing quality representation as the leading national voice in public and legislative debates on Industrial Relations-related issues affecting the Employer community. Keston Nancoo Chairman

.. 152

#17 Samaroo Road, Aranguez Roundabout North, Aranguez P.O. Box 911, Port of Spain, Trinidad, W.I. Tel: 1-868-675-9388 Web: www.ecatt.org Web: www. employerssolutiontt.com

Email: ecatt@tstt.net.tt

Linda Besson Executive Director

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

•

153

L. Anthony Watkins CEO/ Principal Consultant law@odysseyconsultinc.com

Kerryll Roberts Elena Villafana-Sylvester Sheldon Baptiste Consultant Consultant Consultant kroberts@odysseyconsultinc.com esylvester@odysseyconsultinc.com sbaptiste@odysseyconsultinc.com

OrganisatiOnal DevelOpment COnsultants 9 Borde Street, Port of Spain, Trinidad TEl: FAx:

(868) 627-4964 / 4166 (868) 623-5539

EmAil: info@odysseyconsultinc.com WEb: www.odysseyconsultinc.com

Neive Thomas Tonia Watkins Tracey Tarquini Business Manager Manager â&#x20AC;&#x201C; Corporate Branding Office Administrator nthomas@odysseyconsultinc.com twatkins@odysseyconsultinc.com ttarquini@odysseyconsultinc.com

ODYSSEY CONSULTinc Limited is your leading-edge partner in generating Organisational Development Solutions to the challenges of an evolving global business environment. Ever mindful of the complex and constant nature of change, our innovative and dynamic approaches in the delivery of Organisational Development Processes reflect each clientâ&#x20AC;&#x2122;s unique circumstances and needs.

154

At Odyssey, we live and work by an uncompromising belief in the potential of our people and organisations to be world-beaters. Our work is a manifestation of this commitment to develop our region, to have our people leave legacies of personal success and to set the stage for an enviable future of sustainable organisational achievement that is respectful of our people, our communities and our environment.

With over 20 years of experience, Odyssey Consultinc continues to be an esteemed presence in the local and regional landscape of OD and HR consulting. Our Services include: y

Strategy Development and Execution

Organisational Transformation

leadership & managerial Development

Quality Customer Service Systems

Team building

Performance management

Training & Development

Recruitment & Selection

behavioural Style Analysis

155

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

156

62 Maraval Road, Port of Spain, Trinidad PO Bag 150, Newtown, Port of Spain Tel: (868) 622-4466/0340, 628-2508 Fax: (868) 628-9428 Email: inbox@amchamtt.com Website: www.amchamtt.com

Hugh Howard

President American Chamber of Commerce of Trinidad and Tobago

Desiree Gobin-Seecharan

Executive Director American Chamber of Commerce of Trinidad and Tobago

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

American Chamber of Commerce of Trinidad and Tobago (AmCham T&T)

The American Chamber of Commerce of Trinidad and Tobago (AmCham) represents 300 companies: 75% Trinidad and Tobago companies and 25% multinationals. AmCham has the strongest private sector link with the US Embassy in Trinidad and Tobago. Its parent organisation AACCLA and 23 sister AmChams in the region represent 80 percent of US investment in the region. AmCham works within the following key focus areas: 1. Enhancement of competitiveness 2. Generation of new business and market access for services/goods by promotion of interaction among member companies, key T&T and US government agents, and sister AmChams 3. Influence on policies and legislation by: a. Working with the Government to ensure that the economic environment in Trinidad and Tobago facilitates foreign direct and domestic trade and investment b. Utilising its alliances to promote Trinidad and Tobago as a premier Foreign Direct Investment (FDI) destination c. Lobbying US Administration for favourable trade policy towards the Caribbean 4. Transfer of knowledge by facilitating access to information and leveraging experiences to raise industry standards and positively impact on national systemic issues

157

Clean Image Carpets & Janitorial Services Ltd. 11a Kathleen Street St. James, Trinidad Tel: (868) 622-8755 Tel/Fax: (868) 628-8109 Email: marketing@cleanimageonsite.com

Kelvin Johnson Managing Director

Jennifer Lall

At Clean Image quality, efficiency, professionalism and guarantee are words that represent our leadership position in the local industry. With over 21 years of experience, Clean Image’s strengths are our highly trained technicians; the latest technologies; and worldclass products, techniques and equipment. As a certified member of the Trinidad and Tobago Bureau of Standards under the Quality and Environmental Management System (TTBS-Q&E-SME 2000), we are dedicated to providing the highest levels of quality and safety. Our operations are in compliance with environmental laws and “best practice”, and we carry them out with a standard of professionalism that matches that established and enjoyed in advanced countries. To meet the sophisticated needs of our corporate clients’ homes and offices we offer onsite specialty restoration services for drapes, window dressing, fabric sofa sets and business chairs, fabric wall partitions, carpets and floor care (same day use). We also offer the supply and installation of carpets, furniture and full interior decorating.

Marketing Manager

Self-Storage Investments Limited The Hideaway, Sparrow’s Hideaway, 2 Simeon Road, Petit Valley, Trinidad Tel: (868) 637-7606

Mobile: (868) 345-2730 Email: selfstoragett@gmail.com

Got a Storage Problem? Self-Storage facilities are now available in the west at The Hideaway, Sparrow’s Hideaway, 2 Simeon Road, Petit Valley. We offer the following: • Secure storage facilities for your appliances, furniture, garage items, miscellaneous items, boxes, and/or business files • Storage and packing tips (box calculator) • Packing supplies (boxes, locks, tape, bubble wrap, etc) Storage units include: • 8 ft x 10 ft, 80 square feet • 10 ft x 10 ft, 100 square feet • 10 ft x 12 ft, 120 square feet • Larger assorted units Note: We also offer larger secure storage space. We offer very competitive rates. Contact/enquiries: Richard Scott Self-Storage Investments Ltd is open from Monday to Friday, 8am–5pm; Saturday, 8am–12noon. Special arrangements can be made with the Manager. We look forward to storing your items.

158

Lennox H. Sealy & Associates Ltd.

Suite B2.03, Atlantic Plaza Atlantic Avenue, Point Lisas, Trinidad P.O. Box 80, San Fernando, Trinidad and Tobago Tel: (868) 6-ENERGY, 679-6623/1398 Fax: (868) 679-4242 Email: execoffice@energy.tt Website: www.energy.tt

P.O. Box 1820, Port of Spain, Trinidad. (868) 678-3164; 376-4104; 643-7136 Email: lensealy@yahoo.com Website: www.lennoxsealy.com

Lennox H. Sealy & Associates Ltd. is the region’s leading provider of management consultancy, training and personal development services based on complex systems theory. Dr Sealy is our Managing Director and Lead Consultant. He brings you his extensive knowledge in the natural sciences, system theory & management combined with his vast experience in management consultancy.

The Energy Chamber is the representative business association for the Trinidad and Tobago energy sector. Our strategic mandate centres on promoting the country as a favourable investment destination as well as marketing the expertise of local service companies to diverse international markets. The Chamber provides a host of services to our membership.

Roger Packer Chairman

Representation • Setting the national energy policy agenda on behalf of members • Effectively lobbying key stakeholders on behalf of members • Providing extensive policy analysis and recommendations to both Government and members • Participation on national committees and boards • Mediation and dispute resolution

Dr. Lennox Sealy Managing Director and Lead Consultant

Learning & Training Programmes: • Quality Customer Service • Successful Conflict Management • Training the Trainer

Information • Trinidad and Tobago Energy Conference • Energy luncheons and other workshops and seminars • Newsletters, website and weekly columns • Quarterly Energy Services Sector Survey • Training courses • Focused research and information gathering

Dr. Thackwray Driver President and Chief Executive Officer

Our services include: Management Consultancy Interventions: • System Redesign • Strategic Modelling • Process Re-engineering

Personal Development: • Coaching and Mentoring • Stressor Management • Presentation Skills And much more ….

Networking • Promoting and encouraging entry to new markets through trade missions • Luncheons, receptions, CSR Leadership Awards banquet • Online members’ directory

We give you the edge by implementing systems that yield enhanced benefits to you and your customers.

Trinidad and Tobago Chamber of Industry and Commerce

Trinidad and Tobago Chamber of Industry and Commerce (Tobago Division)

Columbus Circle, Westmoorings P.O. Box 499, Port of Spain, Trinidad Tel: (868) 637-6966 Fax: (868) 637-7425 Email: chamber@chamber.org.tt Website: www.chamber.org.tt

TEAL Building, Scarborough, Tobago P.O. Box 47, Port of Spain, Trinidad Tel: (868) 639-2669 Fax: (868) 639-3014 Email: tobagochamber@tstt.net.tt

Moonilal Lalchan President

Catherine Kumar Chief Executive Officer

The Trinidad and Tobago Chamber of Industry and Commerce celebrated its 132nd year of distinguished service to the business community in 2011. Since 14 March 1879, we have generated opportunities for our members to leverage shared resources and knowledge and establish key contacts in order to create a competitive advantage in the global marketplace. Our mission is “To be the voice of business in the development of a strong, sustainable national economy.” The Chamber offers an extensive portfolio of services to assist members in developing their businesses, providing networking opportunities through the promotion of trade facilitation/missions and workshops and seminars. We also offer research and information as well as mediation/arbitration services, conference/ meeting facilities, electronic newsletters, and our highly acclaimed CONTACT business publication. We also have a voice in the national media through our weekly newspaper columns and on radio through our CONTACT with the Chamber series. We invite readers to visit our website for more information on the Chamber.

PROFESSIONAL SERVICES, PUBLIC AND PRIVATE SECTOR ORGANISATIONS

The Energy Chamber of Trinidad and Tobago

In 1936 a Tobago Chamber was formed, which in 1973 amalgamated with the Trinidad Chamber to become the Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce. Representing the interest of Tobago-based companies, it acts as lobbyist on their behalf – primarily to the Tobago House of Assembly – on issues affecting business and the community. It has a seat on the board of the Trinidad and Tobago Chamber and raises issues at national level that concern Tobago. Thus the entire resources of the Trinidad and Tobago Chamber are available to the Tobago Division. The Division of some 60 members operates under an annually elected chairperson and management committee, with subcommittees reporting on Business Development and Tourism, Security, Environment, and Inter Island Transport. The membership meets monthly to ensure that the Division stays current and effective.

L A V G O R IN P D P A EN P

Diane Hadad Chairman

159

Trinidad and Tobago Coalition of Services Industries Limited 45 Cornelio Street, Woodbrook Port of Spain, Trinidad Tel: (868) 622-9229 Fax: (868) 622-8985 Email: info@ttcsi.org Website: www.ttcsi.org

Rabindra Jaggernauth President

Nirad Tewarie

Chief Executive Officer

The Trinidad and Tobago Coalition of Services Industries (TTCSI), which was established in 2006, is the voice of the services sector. TTCSI is a business support membership organisation comprised of services sector organisations and associations. It represents the local private sector’s interests to decisionmakers as well as international, regional and local stakeholders. The main focus of TTCSI is to lobby on critical issues, build capacity, and market and export services from Trinidad and Tobago. It is also one of the most important regional advocates for the services sector development, which is critical for the sector to thrive in the competitive global environment. To achieve our goals and mandates, our activities include: • Engaging in direct dialogue with key decision-makers • Providing policy analysis and recommendations • Lobbying • Issuing position papers • Participation in conferences • Planning of conferences/workshops • Facilitation of trade missions (incoming and outgoing) • Education on trade in services-related issues • Research and sector surveys • Public education and information

Trinidad and Tobago Manufacturers’ Association TTMA Building, 42 Tenth Avenue, Barataria, Trinidad P.O. Box 971, Port of Spain Tel: (868) 675-TTMA (8862); Fax: (868) 675-9000 Email: info@ttma.com or communication@ttma.com Website: www.ttma.com

Nicholas Lok Jack President

The Trinidad and Tobago Manufacturers’ Association (TTMA) was established in 1956 with just eight companies, with a vision of promoting local industry and seeking new opportunities for market expansion, diversification and trade promotion. Today, the Association stands strong with more than 350 members. We work with the Government, its agencies and regulatory bodies to address the challenges facing the country’s manufacturers – competitiveness, access to regional and international markets, and ease of doing business. We provide support to our members through: • Advocacy – aimed at improving the business environment in which Trinidad and Tobago’s manufacturers operate, and at enabling access to markets in the region and around the world; • Research – intelligence that keeps our members informed about business trends and policy developments; • Trade facilitation – representing members at the various domestic, regional, hemispheric and international trade negotiation meetings;

Mahindra Ramesh Ramdeen Chief Executive Officer

160

• Business sophistication – assisting with the generation of market expansion both regionally and internationally through the mounting of the annual Trade and Investment Convention, and leading foreign trade missions.

CHAMBERS OF COMMERCE British Chamber of Commerce, Caribbean Office James Telfer – Chairman Suite 211, ESG Business Suites, Fitt Court, 9-11 Fitt Street, Woodbrook, Port of Spain, Trinidad Tel: +1 868 -352-0923 Fax: +1 868 623 6529 Website: www.britishcaribbean.com Email: info@britishcaribbean.com Caribbean Association of Industry & Commerce (CAIC) P.O. Box 6541, TT Post, Maraval, Trinidad Tel: 1-868-628-4478 Fax: 1-868-622-8936 Email: caic.admin@gmail.com Website: www.carib-commerce.org Couva/Pt. Lisas Chamber of Commerce Lela Lily Herai – President Liaquat Ali – 1st Vice President Campden Road, Couva, Trinidad Tel/Fax: 636-5017 Email: couva.chamber@mail.tt Greater Tunapuna Chamber of Industry and Commerce Tarran Singh – President David Edwards – Vice President 59 Eastern Main Road, Tacarigua, Trinidad Tel: (868) 640-5639 Fax: (868) 640-5331 Email: info@tunapunachamber.org Website: www.gtcic.org Greater Chaguanas Chamber of Industry and Commerce Mr Zamanath Billy Ali – President Richie Sookhai – Vice President Regency Business Centre, Suite 307, 3rd Level 21 Gaston Street, Lange Park, Chaguanas, Trinidad Tel: (868) 671-5754 Email: gccic@chaguanaschamber.org Website: www.chaguanaschamber.org Penal/Debe Chamber of Commerce Sahid Hosein – President Sieunarine Sieuraj – Vice President 18 Penal Rock Road, Penal, Trinidad Tel/Fax: 647-0452 Email: sahidhosein@hotmail.com Point Fortin South Western Chamber of Industry and Commerce Mr. Nigel Minors – President Mr. Trevor Solomon – Ist Vice President Mr. Francis Bertrand – Public Relations Officer 10 Richardson Street, Mahaica, Point Fortin, Trinidad Tel/Fax: 648-4961,0409 Email: pchamber@tstt.net.tt Sangre Grande Business Association Kenneth Boodhu – President Garvin Lezama – Vice President c/o OJOE’S Building 193 B Eastern Main Road, Sangre Grande, Trinidad Tel: 668 5932 Fax: 668 5932 Email: kenboodhu@hotmail.com

T&T’s New Entrepreneurs

he tight job market for interesting, well-paying jobs is proving a blessing in disguise for Trinidad and Tobago. This market and the country’s generous tertiary education programmes are creating the necessary climate to force the growth of a new generation of exciting entrepreneurs who will help create the jobs, economic diversification and new exports this country needs to secure its future. According to business consultant Ian Ivey, these promising, new entrepreneurs are taking the risk of starting their own business without waiting for anyone to help them do it, and exhibit some common characteristics. They have a knack for seeing trends and identifying niche opportunities. They are in their 30s, tertiary educated, have job experience, and may even be professionally qualified. They are tech savvy, collaborative and not afraid to fail. They are also passionate, patriotic and ethical. Their business ideas and products are built on an understanding of current and future trends and an ability to recognise opportunities and niches. Their business model tends to centre around customer service, package solutions, high value products and services, building value chains and mutual benefit relationships, and an ICT marketing platform that makes ramping up to become a global business that much easier. Ivey – a principal consultant with NEXT Corporation who has been working in T&T for the last seven years - is excited about the group of young entrepreneurs that has come on the scene over the last 18 to 24 months. It is very exciting, he told Who’s Who, as he noted that the passion this group exhibits is very different from the previous generation. They are “much more collaborative,” sharing everything on Facebook and developing mutual benefit relationships with suppliers and other partners to deliver maximum value to the customer. Ivey has been working with the Caribbean Industrial Research Institute (CARIRI) on the latter’s recently launched Centre for Enterprise Development (CED), which includes a business incubator that will function as an accelerator to take promising small and medium sized enterprises (SMEs) to a higher level. These SMEs will be owner-operated, have up to five to ten employees, and have had some initial success, but need help to continue to grow. The CARIRI incubator will help them with an initial 12 months of high-powered, affordable support towards achieving the five-year goals they have set for their business. That support includes access to a powerful global and local

They are tech savvy, collaborative and not afraid to fail. They are also passionate, patriotic and ethical.

mentor network. Noting that worldwide, only about two per cent 2% of any population would comprise true entrepreneurs, Ivey believes T&T is at that tipping point. In addition to the support the incubator offers, Ivey stresses these new entrepreneurs also need support from their family, friends and the business community. “We have a new bunch of entrepreneurs who are very exciting, willing to take risks and are aiming high. We need to be more supportive of them. If they fall down, be willing to help them get up, not kick them for failing,” Ivey said. Speaking at the launch of the Freeport-based CED in June 2013, Minister of Planning and Sustainable Development Dr Bhoe Tewarie said: “The CED represents a move to change the way we have been doing business as we reposition ourselves in the global economy. The seeds are being sown here today; may good ideas and better solutions to tomorrow’s challenges spring forth from this initiative. The CED will provide accommodation and technical and business advisory support services to individuals and enterprises wishing to take their innovative ideas/projects through the incubation process to commercialisation. In addition to the business incubator, the CED also houses a Display Centre and three other incubators that are focused on Innovation, Technology and ICT. According to Ivey, the business incubator’s; specific goals include nurturing seven or eight enterprises per year, of which five would be onsite; achieving an 80% success rate; and, in 10 year’s time, seeing the incubator’s clients generating US$20-$30 million in additional revenue to T&T.

161

Property Development, Real Estate Sector remains resilient The property market in Trinidad and Tobago is unique. The market, although affected by global economic events, has remained surprisingly resilient throughout the fluctuations in the international economy. Low and middle income housing remain a challenge but the biggest announcement of a possible change in this situation came in April this year from Prime Minister Kamla Persad-Bissessar, who promised a subsidised mortgage programme for citizens earning $8,000 or less per month. There have also been two major breakthroughs in the real estate industry, one being the recently enacted law which mandates agencies to be registered and regulated by the Financial Intelligence Unit of the Government of Trinidad and Tobago as pressures rose from the “gray listing” of the country for its lack of transparency. The Association of Real Estate Agents (AREA) has rallied for laws regulating the real estate industry and although this has been in the works for more than a decade, some serious headway has been made as legislation has now been passed in the Lower House, which when fully instituted, will protect the general public tremendously as well as reputable agents.

162

AREA’s Vice-President Stuart Spiers said it is extremely easy to get into real estate and buyers should educate themselves before approaching an agency/or agent. Spiers said there were many legitimate agencies in T&T and buyers should research these organisations and find the one best suited to their needs. This was not meant to discourage younger agencies but better monitoring of the market is needed. Another challenge faced in the industry is lack of data collection with regard to the comparables of properties that have been sold, the selling prices and dates of sales, and getting all data computerised and online from various government agencies. Slow down in Tobago The issue of property ownership and investment in Tobago is largely tied to both tourism and foreign investment. Slow economic recovery on the global front, coupled with kinks in the 2007 land-licensing programmes imposed by the State and the Tobago House of Assembly (THA), meant that foreign investment in Tobago has not picked up as hoped in the past year. Chief Secretary of the Tobago House of Assembly, Mr Orville London in an interview in February this year, sought to clarify that the land-licensing programmes were a response to the “rampant land speculation” which increased land prices beyond the reach of nationals. In the conclusion of its

Upward movement in buying and selling There has been some upward momentum, however, and with bank rates lower than ever – in September 2012 competition brought rates to a record low of 6.5% – loans for homes are on the rise. Commercial property buying and selling continued to rise and this was attributed to the continued migration of locals. The Central Bank of Trinidad and Tobago, in May 2013, reduced the Mortgage Market Reference Rate (MMRR) by 0.25% to 2.25%. The MMRR is an interest rate benchmark against which mortgages are to be priced and repriced. It is computed by the Central Bank based on information on commercial banks’ funding costs and yields on ten-year treasury bonds. “Latest available data on commercial banks’ mortgage operations show that mortgage rates maintained their downward path in March,” the CBTT stated. Since December 2011, the MMRR has been steadily dropping, from 3.5% to 3.25% in March 2012; to 3% in September 2012, then to 2.5% in December 2012.

The weighted average rate on outstanding residential mortgages fell to 6.82% in March 2013 from 6.95% in December 2012 and from 7.33% in March 2012. Similarly, the weighted average rate on new residential mortgages declined to 5.91% in March 2013 from 6.28% in December 2012 and 6.75% one year earlier, the Central Bank stated. Lower mortgage rates have encouraged demand for real estate mortgage loans, which grew at a fairly robust pace in the first three months of 2013, the by-product being the support of growth in overall bank lending. The MMRR is not the mortgage rate that will be charged by the commercial bank. That rate is computed as the MMRR plus a margin that will be negotiated between the commercial bank and the customer. The margin will take into account the customer’s credit rating, the location of the property, the size of the downpayment and the size and quality of collateral. Property prices have held steady and there has been a rise in interest in owning land that was once considered “rural”. Last year, though, Planning and Development Minister declared war on hillside developments, following unprecedented flooding in the Diego Martin and Maraval areas which stopped sales of private estates in the Northern Range. This put the brakes on a number of sales of private estates on in the Northern Range that would have been used for luxury developments.

PROPERTY DEVELOPMENT, REAL ESTATE

analysis of the situation (the article can be found on AREA’s website), AREA averred its commitment to a consultative approach with the THA in order to stimulate the economy.

163

The Association of Real Estate Agents (AREA) is a professional organisation of realtors, established in 1990. AREA’s aim, through its code of ethics, is to provide quality service to both buyers and sellers of real estate. AREA’s objectives include working with government and private sector organisations towards the development of Trinidad and Tobago, establishing educational programmes for training in real estate and obtaining, through legislation, licensing for all real estate professionals.

Arnold Bristo Lot 6, Off 7th Street West , Dinsley Avenue, Trincity, Trinidad.

• Tel: (868) 640-1771 • Mobile: (868) 684-6051 • Fax: (868) 640-8061 • Email: eagle20@tstt.net.tt

IRWIN K. ELDER

CORPORATE PROFESSIONAL REAL ESTATE CONSULTANTS A Division Of Caribbean Paradise Real Estate Co. Ltd.

10 Joga Grant Street, Vistabella, San Fernando, Trinidad W.I. • Mobile: (868) 680-1084 • Tel/Fax: (868) 657-1003/ (H) 652-2255 • Email: yourcaribbeanparadise@hotmail.com

Mary Jardine Suite A4, Kencita Court, 76 Picton Street, Newtown, Port-of-Spain

• Tel: (868) 628-9048 • Fax:(868) 628-9049 • Email: kencita.ltd@gmail.com

Level 2, Trincity Mall, Trinidad, W.I. • Phone: (868) 640-2728 WEBSITE : www.cevera.com Email : cynthiaguevara.com • Mobile: (868) 684-6097 • Website: www.cevara.com • Email: cynthiaguevara@cevera.com

Adrian De Souza Unit #3 Emerald Plaza, EMR, St. Augustine, Trinidad. • Tel: (868) 662-0206 / 663-9725 • Mobile: (868) 354-9320 • Email: adrian.desouza@mail.tt • Website: www.goldenkeyrealestate.net

242 North Stars Avenue, Malabar Phase II, Arima, Trinidad, W.I.

• Tel: (868) 642-7375 • Mobile: (868) 678-7578 • Fax:(868) 643-6388 • Email: kanrelest@yahoo.com

Ysaely (Ysa) Kenny Tel: (868) 788-5976 Email: kenny.partnership@gmail.com

17-24 El Socorro Extension South, El Socorro (868) 223-9962, 632-0030 / 5604, Website: www.keywest-tt.com Email: sales@keywest-tt.com

Rain Schneider Lot 1 Bon Accord Estate, LP#2 Pigeon Point Road, Tobago, W.I. • Tel/Fax: (868) 631-0766 • Mobile: (868) 796-0820 • Email: RainSoriah@tstt.net.tt • Website: www.rain-properties-tobago.com

Registered with FIU and Credit Cheques

STUART SPIERS 19A Agra Street, • Tel: (868) 622-2685 St. James, Trinidad • Tel/Fax: (868) 622-2811 • Email: sspiers@tstt.net.tt • Mobile: (868) 680-8095 • Website: www.stuartreal.com Stuart Spiers Real Estate Services

164

33 Golf Course Drive, Moka Heights, Maraval Tel/Fax: 629-9744

67 Nina Drive, Columbus Circle, Westmoorings, Trinidad Tel: (868) 633-2721 Mobile: (868) 497-4863 Email: wendy@1on1realtors.com

Wendy Abraham Owner / Broker

1 On 1 Realty is one of Trinidad and Tobagoâ&#x20AC;&#x2DC;s leading and respected real estate companies under the strategic management of Wendy Abraham. Formed seven years ago, 1 On 1 Realty consists of a team of dedicated professionals who concentrate on excellence in customer service while adding value at all times. Our core skills include commercial and residential sales and rentals throughout the West and Port of Spain, but on a wider scale we capture the entire market of Trinidad and Tobago through our networking associates. Our client-focused approach and desire is to serve people who come to us to the very best of our ability. We offer our services seven days a week at any time convenient to the client.

PROPERTY DEVELOPMENT, REAL ESTATE

1 On 1 Realty

Alicia McConnie Broker

165

Shipping, Ports and Maritime Services T&T’s maritime sector is undergoing a significant transformation that will hopefully see it improve its port infrastructure ranking (92 out of 144 countries) in the 2012-2013 Global Competitiveness Index. Significant Developments in 2012 included: • The launch of a new electronic trading platform TTBizLink which has resulted in faster turnaround of documents and approvals for e.g. Import/ Export Permits & Licences – four weeks to one day; e-Certificate of Origin – one day to 30 minutes, and e-Import Duty Concessions – six weeks to 12 days

166

Plans and Projects expected in 2013/2014 include: • The invitation for bids by the Government of Trinidad and Tobago from consulting firms to conduct a Port Rationalisation Study of the four main port facilities in Trinidad and Tobago. “This study is required to analyse the operational efficiency and organisational effectiveness of the ports, as well as, forecast potentially additional port services due to the expansion of the Panama Canal and other demand and logistical drivers,” the government said in a statement. The tender closed on April 11th, 2013. • Launch of an Open-Ship Registry, which will enhance the country’s location as a premier port hub and international shipping centre, expected in 2013.

• T&T’s largest port, the Port of Port of Spain, launched a new world-class terminal operating system, NAVIS SPARCS N4, in May 2012

• The Maritime Division of the Ministry of Transport is expected to begin offering services related to Vessel Arrivals and Departures electronically, via TTBizLinK, in 2013.

• Drybulk cargo leader Oldendorff Carriers invested US$45 million in a new transshipment hub at Pt. Lisas to move iron ore from Brazil to China and the Middle East.

• This new e-Maritime Module will also electronically link the Coast Guard, Immigration Division, Ministry of Health and the ports so that shipping agents and harbour masters can interact with the Government seamlessly through TTBizLinK.

• The search for an investor/joint venture partner by the Port of Port of Spain • Construction of a trans-shipment port at La Brea, South Trinidad which will begin in 2014 at an estimated cost US$1.7 billion. The new port will enable access and docking for newer generation cargo and cruise ships. • Also in 2014, a maintenance ship repair facility is to be built at a cost of US$1.2 billion just off Sea Lots outside Port of Spain. According to Trade, Industry and Investment Minister Vasant Bharath, “30,000 ships pass 25 miles off our coast annually, and we are strategically placed to do maintenance and repair on those vessels.” In February 2013, Secretary General of the International Maritime Organisation Koji Sekimizu said that caribbean transportation ministers have agreed to develop a Caribbean Maritime Policy aimed at “providing the necessary means and

support at the national and regional levels for adequate marine environmental research, monitoring and evaluation, in order to maintain the ecological integrity of the marine and coastal waters of the Caribbean Sea, given its critical socio-economic and environmental importance to member states.” He also expressed concerns about the impact of marine invasive species in the Caribbean Sea, the need to improve the safety culture in the shipping industry, and the status of the agreement to formalise a Trinidad and Tobago Search and Rescue Region. With regard to the latter, Sekimizu urged member countries to do so “with all speed in consideration of the safety of life at sea and the protection of the marine environment.” Shipping Facts and Figures According to invesTT, T&T has 127 locally registered boats; 1,221 ships calling on local ports; and its ports and harbours comprise: • Two international container ports PPOS and Pt Lisas – Installed Capacity 500,000 TEUs per annum • 1 LNG terminal • 1 bauxite trans-shipment facility • 1 petrochemicals loading port • 1 petroleum terminal

SHIPPING, PORTS AND MARITIME SERVICES

• With the launch of a Logistics Performance Index (LPI) in May 2013, T&T will now be ranked by the World Bank’s Logistics Performance Index (LPI).

167

168

Foxx Couriers Limited of Trinidad and Tobago

107 Ninth Street, Barataria, Trinidad & Tobago, W.I. Tel: (868) 222-7595 Fax: (868) 674-3094 Email: info@acclaimfreight.com Website: www.acclaimfreight.com

24 Las Lomas Rd, Las Lomas No. 3, Trinidad Tel: (868) 628-1774/290-1037 Email: foxxcouriers@yahoo.com Website: www.foxxcouriers.com

Derek Telfer

Managing Director

Kyle Telfer

Director Operations

Acclaim Freight and Logistics is a full service shipping operation which caters to all modes of international and domestic transportation. Comprising a streamlined, efficient team with over 80 years combined experience in the industry, Acclaim prides itself with being unencumbered by big business bureaucracy and its ability to exercise flexibility to meet the needs of a wide range of modern consumer demands. For both Import and Export with N.V.O.C.C. operations and Customs Clearance, we provide in-house worldwide transportation of cargo by Sea and Air Freight. We also specialize in value added logistics and door-to-door services to ensure that we maintain control of your product at all times. Catering for the needs of both corporate and private clients, Acclaim Freight & Logistics Services Limited is the most suitable option for the smart customer who just wants the job done. Acclaim Freight & Logistics Services Ltd. “Our Service, Your Acclaim.”

Mr Jenson Fox

Chief Executive Officer

Mr Anthony Fox Managing Director

Foxx Couriers Limited was born out of the recognition that several small, medium and large business entities and government organisations have a need for a courier provider offering quality, consistent and dependable service with a degree of flexibility that allows their operations to function and thrive. Whilst Foxx Couriers started operations in 2009, our management and board have experience of over 25 years in the industry and are well equipped to service our clients. We believe in working with each client to customise the best possible solutions to meet their particular business demands in the most cost-effective and efficient manner. We have a competent and dedicated team to handle your needs, from collection of packages to delivery. Our service includes ground and island-to-island logistics, repackaging, inventory management, just-intime supply management, cheque collections and warehousing. We ensure that the focus on customer service, security, confidentiality, and delivery of our promised service is always maintained.

Insa Shipping Services Limited

Shipping Association of Trinidad and Tobago

133 Abercromby Street, Port of Spain, Trinidad and Tobago Tel: (868) 625-9909 Fax: (868) 625-5897 Email: insashipping@gmail.com Website: www.insashipping.com

15 Scott Bushe Street Port of Spain, Trinidad, W.I. Tel: (868) 623-3355 Fax: (868) 623-8570 Email: om@shipping.co.tt Website: www.shipping.co.tt

Ian Angeron

Managing Director

Roseline Poon Director

• Air/Ocean Freight Consolidators • FCL/LCL Import/Export • Customs Brokerage

Insa Shipping Services Limited is a professional “one-stop shop” providing door-to-door service for customs brokerage, freight forwarding and logistics. We also provide cargo consolidation; air and ocean freight handling; import and export services; transportation and professional consultation. The owners/directors are Ian Angeron and Roseline Poon, who have a competent team to coordinate your shipments from the point of receiving your documentation to the point of delivering your cargo. We have over 50 years’ combined experience in the customs brokerage, freight forwarding and logistics fields and are well equipped to service our clients. Our offices use the ACE customs program that is linked to Asycuda World Online. We consistently track the status of your shipments and keep you informed in a timely manner. Call us anytime or visit our website at www.insashipping.com and fill in a rate request form. We would be happy to provide you with a quotation for shipping or customs brokerage services.

Ernest Ashley Taylor President

E. Joanne EdwardsAlleyne General Manager

We deliver, you save!

SHIPPING, PORTS AND MARITIME SERVICES

Acclaim Freight & Logistics Services Limited

Established in 1938, the Shipping Association of Trinidad and Tobago (SATT) represents the interests of key industry stakeholders such as shipping agents, ship owners and/or ship operators, ship brokers, freight forwarders, ports and terminals, and NVOCCs, among others. Some of the members include long-standing agents and entities such as Gordon Grant & Company Ltd, Gulf Shipping, Seaboard (Trinidad) Ltd, NEC, bpTT, and both container ports – PLIPDECO and PPOS – and the T&T Marine Pilots Association. SATT’s principal objectives include: • Lobbying and advocacy in maritime-related matters • Representing members’ interests to the industry’s regulators • Facilitating interaction between members and these entities to influence key efficiencies vital to SATT, trade facilitation and industry reform. The Association remains committed to strengthening the position of its members in the marketplace, and promoting capacitybuilding initiatives. We have since adopted a new membership structure to more strategically respond to the challenges plaguing the industry, and to enable more rapid change and transformation. SATT will continue to evolve to ensure that it remains relevant to its diverse membership in an ever-challenging environment.

169

Shipping Solutions & Services Limited Suite 11, Cruise Ship Complex Shaping the Future of Logistics! Dock Road, Port of Spain, Trinidad and Tobago Tel: (868) 627-3627/623-6386 Fax: (868) 623-4475 Email: operations@shippingsolutionsandservices.com Website: www.shippingsolutionsandservices.com

Ashton Le Blanc Managing Director

Judy Le Blanc Director of Business Development

170

Shipping Solutions & Services Ltd (SSSL) has over 30 yearsâ&#x20AC;&#x2122; experience as a vessel agency and port agent, in freight handling and logistics. The expertise and knowledge of SSSL span the areas of FCL, LCL and cargo consolidations via air, sea and land, international freight and logistics, port agents and vessel agents, heavy lift vessels (inclusive of jack-ups and semisubmersibles), marine repairs, towage and husbandry. As a vessel and port agent, SSSL is central to all trades and is responsible for organising, overseeing and coordinating all aspects of the port call, from booking berth allocations and services ahead of the vesselâ&#x20AC;&#x2122;s arrival to finalising the accounts and other paperwork after the vessel has sailed. SSSL is the conduit for all information exchanged between the vessel and the shore. SSSL is equipped with wide-ranging and effective contacts within the regulators, vendors, service providers and port operators of Trinidad and Tobago and the Caribbean region in order to ensure that the actions taken, and information provided, are correct and appropriate. SSSL is in the business of building longterm client business relationships by solving near impossible challenges and delivering on promises made. Knowledge, expertise, experience, innovation and ingenuity are key to the success of SSSL.

171

Crowne Plaza Hotel

Courtyard by Marriot Hotel

The Red House

Hyatt Regency

Port of Spain General Hospital

International Waterfront Centre

Brian Lara Promenade

National Academy for the Performing Arts Centre

Femmes du Chalet (Breakfast Shed)

MovieTowne

National Museum & Art Gallery

Water Taxi Service

The Prime Minister’s Office

Tobago Ferry Terminal

NALIS National Library

President’s Residence

Twin Towers

Cruise Ship Complex

Prime Minister’s Residence and Diplomatic Centre

Hilton Hotel

Petrol Stations

PORT OF SPAIN

MAP OF

Travel, Tourism and Conference Facilities Once decisions are made and implemented, there are several initiatives with huge potential to impact the tourism industry pending in 2013/2014.They include: • the Invaders Bay project in Trinidad • a proposal to make Tobago a duty-free shopping zone • the $250 million Tourism Development Fund for hotels with less than 50 rooms and the Government Loan Guarantees (GLG) for hotels with 50-plus rooms, both established in late 2012 • a new global marketing and branding campaign targeted for launch at the World Travel Market in November 2013 • plan by the Tourism Ministry to designate 2014 as a “coming home year” for children of the diaspora • a National Sustainable Tourism Policy • a Medical Tourism Sub-Policy • a Sports Tourism Plan Supporting Sports Tourism, the Public Sector Investment Programme (PSIP) 2013-2015 has allocated $175 million for a National Aquatic Centre at Couva – which will be designed and

CHAGUARAMAS DEVELOPMENT AUTHORITY

CHAGUARAMAS ...the place to be

172

equipped to host international swimming competitions, and $255 million for a National Cycle Centre at Tacarigua. Other sports facilities to be built include a National Tennis Centre at Mt Hope; three multipurpose sport and indoor facilities; 41 sporting academies; and five high performance centres attached to the major stadia and geared toward providing athletes with clinical services that will enable them to perform at their best. T&T actually ranked 13th in the world for number of sports stadia seats per million in the World Economic Forum’s (WEF) Travel & Tourism Competitiveness Index (TTCI). Overseeing these tourism initiatives are Minister of Tourism Stephen Cadiz, appointed in June 2012 and Chairman of the Tourism Development Company Brian Frontin, appointed in February 2013, along with three new directors. Minister Cadiz told local media that his goal was to see tourist arrival figures reach 500,000 at the end of 2013 compared to 413,000 in 2009. The World Travel & Tourism Council (WTTC), in its 2013 Travel & Tourism World Economic Impact report predicts that “demand from and within emerging markets will continue to rise in significance” and advised: “Destinations need to be willing to invest in infrastructure suitable for new sources of demand to achieve the clear growth potential that exists.

• Product innovation and multi-destination platforms • Improvement of inter-Caribbean air accessibility • Strengthened brand positioning as a single destination • Integrated tourism policies within countries facilitating travel within the region • Enhancement of public-private partnerships • Diversification of source markets; increased penetration in emerging markets T&T ranked 83rd out of 140 countries in the WEF’s Travel & Tourism Competitiveness Index and scored 3.93 overall. Of particular note, T&T’s Price Competitiveness ranked 13, Policy Rules and Regulations 30, Ground Transport Infrastructure 34,

Air Transport Infrastructure 56, Cultural Resources 69, Natural Resources 75, Tourism Infrastructure 77. And in other areas: Safety and Security 105, Prioritisation of Travel and Tourism 117, Affinity for Travel and Tourism 133, and Environmental Sustainability 138.

Conferences T&T continued its efforts to raise its profile as a conference centre in 2012. According to the T&T Convention Bureau: For the year 2012, the Bureau facilitated over 35 conferences while notable conferences that took place or are scheduled for 2013 include the Caribbean Conference on Domestic Violence and Gender Equality, Caribbean Tourism Organisation Sustainable Tourism Conference, and the 23rd Triennial Conference of the Commonwealth Medical Association (CMA). Major conferences that will take place in 2014 include the XI CIMFAUNA (International Conference on Wildlife Management and Conservation of Amazonian and Latin American Wildlife) in August, International Network of Financial Services Ombudsman (INFO) Conference in September, and the annual Americas Competitiveness Forum (ACF) in October.

TRAVEL, TOURISM AND CONFERENCE FACILITIES

For example, we forecast that China will overtake the US by 2023 as the world’s largest Travel & Tourism economy…” According to Carlos Vogeler, United Nations World Tourism Organisation (UNWTO) Regional Director for the Americas, speaking at the Caribbean Tourism Summit 2012, the key opportunities for tourism in the Caribbean market lie in

Member of the

Tobago Hotel and Tourism Association

173

www.tdc.co.tt

he Tourism Development Company Limited (TDC) was established in 2005 with a mandate to develop and market destination Trinidad and Tobago. As the implementation arm of the Ministry of Tourism, the TDC plays an integral role in achieving the national development objectives for tourism of economic diversification. The tourism sector is of critical importance and globally is a significant provider of employment and revenue. With this in mind, the TDC has taken on the task of improving and maintaining tourism sites, attractions and facilities to world class standards to ensure that our visitors enjoy the sites of our twin island Republic. The TDC also has the opportunity to brand, market and promote both Trinidad and Tobago in key source markets such as North America, United Kingdom, Germany, Scandinavia, the Caribbean and India. The duality of the destination speaks for itself offering two unique experiences for the discerning traveller. To this end, the TDC has collaborated with the Tobago House of Assembly (THA) to ensure that Tobago is well represented on the international market. A diverse destination, the TDC has taken great strides in tailoring the different elements or niches of the destination to satisfy the needs of visitors. By creating and utilizing strategic marketing opportunities for the destination through tourism niches such as sport, festivals and events, heritage, ecotourism, soft adventure and MICE, each and every visitor can be assured of finding an activity that would both entice and excite them. The TDC has also ensured that Trinidad and Tobago is well placed for investors to access a myriad of investment opportunities. Through the administering of the provisions of the Tourism Development Act, businesses can take a stake in Trinidad and Tobagoâ&#x20AC;&#x2122;s fast developing tourism sector. Through the use of well researched strategic interventions and campaigns that highlight Trinidad and Tobagoâ&#x20AC;&#x2122;s best features, the Tourism Development Company Limited (TDC) stands ready to show destination Trinidad and Tobago to the world.

174

World Meets

where the

TRAVEL, TOURISM AND CONFERENCE FACILITIES

Trinidad&Tobago

• Two Islands, Two Unique Experiences • World Class Facilities • Spectacular sites and attractions • Idyllic Tobago

www.tdc.co.tt

Contact Info: (868) 675 7034-7 E-mail: conventionbureau@tdc.co.tt Website: gotrinidadandtobago.com/trinidad/meetings

175

Chaguaramas Development Authority (CDA) Airway Road, Chaguaramas Tel: (868) 634-4364 Fax: (868) 634-4311 Email: info@chagdev.com Website: www.chagdev.com

Daniel Solomon Chairman

176

CHAGUARAMAS DEVELOPMENT AUTHORITY

CHAGUARAMAS ...the place to be

Joycelin Hargreaves Chief Executive Officer

The CDA is committed to its vision of making the Chaguaramas Peninsula the premier provider of the ultimate customer experience in a world class setting of eco-tourism, business, recreation and entertainment. Chaguaramas has all the elements needed for success, including one of the most diverse landscapes, a wide range of natural resources and a plethora of attractive geographical features that makes it more than the place to be, but the place to want to be. The Master Plan for the peninsula articulates our vision and serves as a vital tool for the social and economic thrust of the country. The Master Plan also serves as a medium for accelerating this regionâ&#x20AC;&#x2122;s tourism potential and directing investment and development.

It is an especially exciting time at the CDA, with the commencement of Phase 2 of the Boardwalk. This phase of development will soon present a family of projects designed to attract keen investment opportunities locally, regionally and internationally. These projects will transform the atmosphere of Chaguaramas into one of the most attractive and demanded commercial, entertainment and recreational hotspots in the country. Furthermore, the recent launch of the exciting and adventurous feature - the Zipline and Canopy Tours and the Water Taxi Service to Chaguaramas provide a unique first step in our visitorâ&#x20AC;&#x2122;s experience to the Peninsula. Chaguaramas has all this potential and more, and in recognition of this we have created a road map for future success to make Chaguaramas... the place to be!!!

Secretariat Email: ttitoa@tstt.net.tt Website: www.ttitoa.com Tel/Fax: (868) 633-1403/4733 Fax: (868) 633-1771

Courtenay Rooks President of T&TITOA and Eco Adventure Tours rooks@pariasprings.com www.pariasprings.com (868) 620-8240

Tobago Hotel and Tourism Association Apt 1, Lambeau Credit Union Bldg Auchenskeoch Road, Carnbee, Tobago P.O. Box 295, Scarborough, Tobago Tel/Fax: (868) 639-9543 Email: thta@tstt.net.tt Website: www.tobagohoteltourism.com

Tourism Development Company Limited (TDC) Member of the

The Tobago Hotel and Tourism Association (THTA) is a non-profit organization founded in 1991, to be the voice of the island’s tourism sector and representing, therefore, the diverse interests of all its tourism related businesses. Like so many Caribbean Islands, Tobago’s economy and workforce are heavily dependent upon tourism and the Association takes seriously the pivotal role it plays between the Government and the Private Sector.

Level 1 , Maritime Centre, 29 Tenth Avenue, Barataria, Trinidad Tel: (868) 675-7034-7 Fax: Corporate Communications (868) 675-8851 Piarco International Airport Office Tel: (868) 669-5196/6044 Fax: (868) 669-6045 Email: info@tdc.co.tt Website: www.tdc.co.tt; www.gotrinidadandtobago.com

The motto of the THTA is “Together! Getting Tobago Tourism Right”. The focus of the Association’s work is on the following prime areas: Marketing: defining the unique Brand Tobago; having input to national and local marketing campaigns that enhance the Tobago experience for visitors, liaising with overseas representatives in source markets; guiding future development that will ensure the sustainability of the tourism industry and its supporting, airlift, job training, security and so on.

Brian Frontin Chairman

Advocacy and Partnership: strengthening the working relationship between central and local government; participating in national development policy and planning, especially as it impacts tourism; creating linkages between the private sectors on both islands via the Chamber and other tourism organizations like the THRTA, to maximize their commercial support of the Tobago market, thereby increasing retained tourism revenues. Finance/Administration and Membership: fund-raising to support the work of the self-funding association; building of the membership base to better represent the many interests of Tobago businesses; representation at local and international trade shows. Nicholas Hardwicke - President

The Trinidad and Tobago Incoming Tour Operators Association (T&TITOA) was formed in 1990 in an effort to introduce and monitor standards for the tour-operating sector of the tourism industry. The Association started with six members and has grown over the years to a membership of 15 private sector Destination Management Companies (DMCs). T&TITOA is the official body representing the commercial interests of producers and suppliers of tourism products and services, and its varied and comprehensive membership ensures that it is an effective focal point within the tourism industry. The membership operates with a Constitution and within a strict established and documented Code of Ethics. Our criteria for membership ensure that all members have experience in this highly sensitive segment of tourism and that they provide all the necessary professional and financial guarantees required by law (e.g. public liability insurance). T&TITOA members provide services such as, but not restricted to, “meet & greet”, airport transfers, accommodation bookings, sightseeing tours, and event management services.

TRAVEL, TOURISM AND CONFERENCE FACILITIES

Trinidad and Tobago Incoming Tour Operators Association

Yolande V. Selman

Chief Executive Officer (Ag.)

www.tdc.co.tt

The tourism sector in Trinidad and Tobago is poised to become a significant earner of foreign exchange as economic diversification becomes a necessity. The Tourism Development Company Limited (TDC), as the implementation arm of the Ministry of Tourism, has the responsibility of overseeing the development and marketing of destination Trinidad and Tobago whilst realising the national growth objectives for tourism. The TDC’s functions include: • Development of all aspects of the tourism sector, which includes maintenance of tourism facilities and amenities, establishment of standards and investment opportunities. • Tourism marketing and promotion of Trinidad and Tobago in source markets such as North America, the United Kingdom, Germany, Scandinavia, the Caribbean and India in collaboration with the Tobago House of Assembly (THA). • Conduct activities related to public relations, advertising and direct marketing initiatives. • Creating and utilising strategic marketing opportunities for the destination through tourism niches such as sport, festivals, events, heritage, ecotourism, soft adventure and MICE. Trinidad and Tobago welcomes the world to experience its diverse culture that is uniquely our own, and the TDC stands ready to take on the challenge of continuing to develop the tourism sector into a viable contributor to economic development and a generator of sustainable employment.

177

178

179

Airport

Rivers & Streams

Other Roads

Main Roads

Claude Noel Highway

LEGEND

TOBAGO IB

AT L A N T I C OCEAN

FAST FACTS OF TRINIDAD AND TOBAGO REPUBLIC OF TRINIDAD AND TOBAGO

LOCATION AND TOPOGRAPHY

Capital:

Port of Spain

Main Towns:

City of San Fernando, Arima, Point Fortin, Chaguanas (Trinidad)

Trinidad:

Latitude 10.5°N Longitude 61.5° W

Area:

4,828 sq km (1,864 sq miles)

Scarborough (Tobago).

Tobago:

Latitude 11.5°N Longitude 60.5°W

Nationality:

Trinidad - Trinidadian, Tobago - Tobagonian

Area:

300 sq km (116 sq miles)

Time Zone: EST (Eastern Standard Time), UTC-4 (Universal Time Co-ordinated)

Official Language: English Population:

1.3 million

Electricity:

115 volts/230 volts (+/-6%); 60 Hz

Telephone:

1 (868) + seven digit local

CLIMATE Daytime Average:

31°C (87°F)

Nighttime Average: 21°C (69°F) Seasons:

LOCATED at the gateway to the Caribbean, the Republic of Trinidad and Tobago is renowned for its industrialised, energy export-driven economy; vibrant culture and multiethnic society. T&T is a leading regional economy with an international presence in the oil and gas-based energy industry, and a profitable and productive services sector. T&T is also pursuing a policy of economic diversification and is investing in several other sectors. Trade, investment and innovation are also policy priorities of this two-island nation as it continues its path to the development.

and coralline. The highest peak, the Main Ridge, reaches an elevation of about 576 metres (1,890 ft). The coastline is broken by inlets and sheltered beaches, and there are several uninhabited islets.

In US Winter: Eastern Standard Time plus one hour (EST +1)

Geography and Location Trinidad Once attached to the South American mainland Trinidad is situated 12 km (7 miles) north-east of the coast of Venezuela and is separated from it by the Gulf of Paria. Trinidad has three mountain ranges – the Northern Range, the Central Range and the Southern Range. The highest point, El Cerro del Aripo, is 940 metres (3,084 ft) above sea level. About 40% of all land is undeveloped forest and woodlands, although the island is experiencing rapid development. Trinidad’s Pitch Lake is the largest natural reservoir of asphalt.

Government following elections every five years. The local government body in Tobago is the Tobago House of Assembly and its seat is in the capital city, Scarborough. On March 18, 2013 Anthony T A Carmona assumed the position of President of the Republic of Trinidad and Tobago, following outgoing president, George Maxwell Richards. The country’s first female head of government, the Honourable Prime Minister Mrs. Kamla Persad-Bissessar, was elected on May 24, 2010. She leads the People’s Partnership coalition government.

In US Summer: Eastern Standard Time (EST)

Head of State: President Anthony Carmona

There is no daylight savings time.

Head of Government: Prime Minister Kamla Persad-Bissessar

Total Area: 4,828 sq km (1,864 sq miles) 81.25 km long by 57-73 km wide (50 miles by 35-45 miles)

Total Area: 300 sq km (116 sq miles) Location

Latitude 11.5° N Longitude 60.5° W

Time Zone Greenwich Mean Time: Minus four hours

Climate Trinidad and Tobago’s has a tropical climate. Daytime temperatures average 31ºC (87ºF) and are moderated by the north-east trade winds, while nights are a cool 21ºC (69ºF). The islands have two distinct seasons: dry, from January to May, and wet, from June to December. There is a short dry period around mid-September called Petit Carême. Trinidad and Tobago are just outside the usual path of hurricanes and other tropical storms but Tobago can experience inclement weather as a result of such weather systems.

Government Trinidad and Tobago’s government is a parliamentary democracy. The head of state Tobago is the President, who is elected by an Electoral Tobago lies 34 km (21 miles) north-east of Trinidad. College of members of the Senate and House of Of volcanic origin, the island is a single mountain Representatives for a five-year term. Executive mass, although the southwest is flat or undulating power, however, is vested in the Prime Minister and Location:

180

Dry Jan-May Wet June-Dec

Latitude 10.5° N Longitude 61.5° W

Leader of the Tobago House of Assembly: Chief Secretary Orville London http://www.ttconnect.gov.tt/gortt/portal/ ttconnect http://www.thepresidency.tt/ http://www.opm.gov.tt/ http://www.tha.gov.tt/ Economic Data T&T’s economy is heavily impacted by its oil, gas and petrochemicals industry. In 2012 the energy sector contributed an estimated TT$48,917.9 million or 43.7% of GDP and 81.4% of export receipts. The other major contributor is the services sector, which generated 61.2% of all employment in 2012. Increasingly, T&T is experiencing growth in the nonenergy sector, primarily in the areas of distribution (retail in particular) and finance. Currently policy is being guided towards greater diversification

GOVERNMENT

Airports

People’s Partnership. General elections take place every five years Parliament: Westminster system Tobago: Tobago House of Assembly Local Government Body Head of State: Non-executive President

Trinidad: Piarco International Airport, 17 mile (27 km) from Port of Spain (code “POS”),

CURRENCY AND TAXES Currency:

Trinidad & Tobago Dollar (TT$)

Exchange Rate:

US$1: TT$6.39 (2012 estimate) (approx selling rate)

Tobago:

Major Airlines: American Airlines British Airways Caribbean Airlines United Airlines LIAT Copa Airlines

Value Added 15% on some Tax: goods and services Hotel Tax:

A.N.R. Robinson International Airport, 7 miles (10 km) from Scarborough (code “TAB”)

10% Service Charge, 10% Hotel Room Tax

(868) 821-6000 (800) 247-9297 (868) 625-7200 (868) 624‑2764 (868) 627-6274 (800) 271-2672

FAST FACTS OF TRINIDAD AND TOBAGO

Main Seaports Port of Port of Spain Port Point Lisas Scarborough Deep Water Harbour

and specialist agencies have been developed (or revamped) towards attracting foreign investment, export and innovation. Key sectors for development include financial services, manufacturing, ICTs and food processing, among others. Exchange Rate: US$1: TT$6.39 (2012 estimate) GDP: US$27.14 billion (2012 estimate) GDP Per Capita: US$20,400 (2012 estimate) Labour Force: 632,500 (2012 estimate) Unemployment Rate: 5.4% (2012 estimate) Inflation Rate: 7.2% (2012 estimate) Major Exports: ammonia, asphalt, crude oil, LNG, methanol, petrochemicals, urea

Many hotels have facilities for conferences, including international brands such as the Hyatt Regency Trinidad and the Hilton Trinidad and Conference Centre. In addition to the state-ofthe-art National Academy for the Performing Arts, award-winning spots like Coco Reef Resort in Tobago and the Magdalena Grand Beach Resort are ideal for corporate meetings and team-building retreats. T&T is host to over 84,000 business travellers annually. The Tourism Development Company Limited comprises a Convention Bureau department within its organisational structure. http://www.tdc.co.tt/

Major Trading Partners: Canada, CARICOM, China, Colombia, Costa Rica, Cuba, Japan, Korea, USA, Venezuela

BUSINESS HOURS

Banking Number of Commercial Banks: 8

Banks (City Centres): Monday to Thursday - 8 am to 2 pm Friday - 8 am to noon & 3 pm to 5 pm

Number of Branches: 133 Prime Lending Rate: 7.8% (2012 estimate) Number of Automatic banking machines (ABMs): 254 Bank Hours of Operation: City Centres – Monday to Thursday – 8 am to 2 pm Friday - 8 am to noon & 3 pm to 5 pm Bank Hours of Operation: Shopping Centres – 10 am or 11 am to 5 pm or 6 pm Meeting Places and Conference Centres Trinidad and Tobago is one of the top five Caribbean meeting and conference destinations.

Offices: Monday to Friday - 8 am to 4:30 pm

Banks (Shopping Centres): 10 am or 11 am to 5 pm or 6 pm Government Offices: Monday to Friday - 8 am to 4 pm Retail (City Centres): Monday to Friday - 8 am to 4:30 pm Saturday - 8 am to 1 pm Retail (Shopping Centres): Monday to Saturday - 10 am to 7 pm

Legal System The legal system is based on common law and statutes. The judicial system comprises magistrates’ courts and the Supreme Court, which is made up of the High Court and the Court of Appeal. There is a separate Industrial Court that deals with most labour matters. The Judicial and Legal Service Commission appoints judges of the Supreme Court. The Attorney General is responsible for the administration of the legal and judicial system. Final appeal from Trinidad and Tobago courts is to the Privy Council in England but consideration is being given to replacing the Privy Council with the Caribbean Court of Justice, which was inaugurated in April 2005, with its headquarters located in Port of Spain. In May 2010 the Ministry of Justice was established to reform the criminal justice system. http://www.ag.gov.tt/ http://www.legalaffairs.gov.tt/ http://www.moj.gov.tt/ People and Society Population: 1.3 million Ethnic Groups: Indian (South Asian) 40.3% African 39.6% Mixed 18.4% European 0.6% Chinese and Other 1.1% Average Life Expectancy: 70.3% Median Age (2013 estimate): 33.9 (male 33.4, female 34.4) Population Growth Rate: -0.09% (2013 estimate) Birth Rate: 14.07 births/1,000 Population (2013 estimate) Continued on page 182

181

FAST FACTS OF TRINIDAD AND TOBAGO REAL GDP GROWTH, 2008-2012 8.0

labour force & unemployment, 2009-Mar. 2012 6.5

6.0

Energy

Non-Energy

Provisional

2.0 0.0 -2.0 -4.0

Thousand persons

Per cent

6.0

630

4.0

-6.0

650

610

5.5

590 5.0

570 550

4.5

530 510

4.0

470 450

2008

2009

2010

2011

2012

2008

Labour Force (left axis)

2009

2010

2011

Employment (left axis)

Education The educational system is based on the British system and produces one of the highest standards of education in the Caribbean. Primary and secondary level education at most institutions is free but private school options are available for a fee. Post-secondary and tertiary education providers include the University of the West Indies (UWI), the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT), distance learning tertiary-level institutions, vocational/technical training schools and colleges, and the technology-based University of Trinidad and Tobago (UTT), into which COSTAATT and the National Institute of Higher Education, Research, Science and Technology (NIHERST) have been integrated. The estimated literacy rate is over 98%. Health Trinidad and Tobago’s health system consists of government-funded and private hospitals, wellqualified specialists, private medical practitioners and clinics scattered throughout the islands. Specialists trained in gynaecology, paediatrics, radiology, physiotherapy, cardiology, gastrology, urology and orthopaedics work both in private practice and healthcare facilities. Medical services are free at the governmentfunded institutions and clinics, but a fee is charged at all others. Twenty‑four‑hour emergency services are available at several government and private medical facilities. There is also a 24-hour Emergency Air Ambulance Service. The new Scarborough hospital was opened in Tobago in 2012. http://www.health.gov.tt/ Public utilities Electricity Trinidad and Tobago has a reliable supply of electricity with rates still among the lowest in the

Mar-12

3.5

Unemployment Rate (right axis)

Central Bank Annual Report 2012

182

Per cent

Total

Central Bank Annual Report 2012

Caribbean. The domestic and commercial supply voltage is 110/220 volts, 60 cycles. The Trinidad and Tobago Electricity Commission (T&TEC) is the agency responsible for T&T’s electrical supply. http://www.ttec.co.tt/

Post/Courier Services Regular mail, express mail and courier delivery are reliable and available from local provider TTPost at excellent rates. International courier services are efficient and readily available.

Water The Water and Sewerage Authority (WASA), a state enterprise, is the sole provider of water and wastewater services in Trinidad and Tobago. http://www.wasa.gov.tt/

http://www.ttpost.net/

Telecommunications Trinidad and Tobago’s telecommunications sector has shown strong growth over the last years. In 2012 the telecommunications and sector earned TT$4.1 billion. TSTT has for many years been the provider of both landline and mobile telephone services. Digicel, a rapidly growing telecommunications operator in the Caribbean offers mobile phone services in both islands, and Flow (Columbus Communication) offers cable television, Internet and landline telephone service. Several smaller entrants are establishing a presence in the fixed line telecommunications market. A third mobile provider is currently being sought as well. International direct distance dialing is available nationwide and on public payphones. International phone cards are sold in many local shops, pharmacies and at TSTT offices. With broad coverage throughout the islands, mobile phones are an easy and available option. Wireless internet services are readily available at hotels and cybercafés.

Bi-weekly Newspapers: TNT Mirror.

International Access Code: 1 Country Code: 868 Fixed Internet Subscriptions: 224,200 Mobile Internet Subscriptions: 422,500 Television Subscriptions: 198,700 Fixed Voice Subscriptions: 286,100 Mobile Voice Subscriptions: 1.88 million https://tatt.org.tt/

Media Daily Newspapers: Trinidad Express, Trinidad Guardian and Newsday Weekly Newspapers: Tobago News, Catholic News, Bomb, ShowTime, Punch Television stations: CNC (channel 3), CCN TV6 (channels 6 and 18), Gayelle Television (channel 7), IBN (Channel 8), CNMG (channel 9), NCC (channel 4). IETV (channel 16), Parliament (channel 11) AM Radio Stations: 530 AM, 730 AM FM Radio Stations: TBC Network (95.1, Vibe CT 105, 106), the CL Network (90.5, 104, 97.1), Heartbeat 103.5, Caribbean New Media Group (Talk 91.1, Next 99.1, Sweet 100.1), Power 102, Boom Champions 94.1, Isaac 98.1 (Inspirational), 96.1 WEFM, Citadel (I95.5, Red 96.7), Radio Tambrin 92.7 (Tobago), Radio Trinbago 94.7, Shakti 97.5, WMJX 100.5 and Heritage 101.7. Roads Trinidad and Tobago has an extensive transportation network of paved roads. Highways link the north and south of the island (Uriah Butler Highway, Solomon Hochoy Highway), and the east and west (Churchill-Roosevelt Highway). Traffic is extremely heavy at peak hours when a high number of vehicles head into the capital city and environs. Driving is on the left-hand side. http://www.mowt.gov.tt/ http://www.ptsc.co.tt/

HOTEL OCCUPANCY, 2008-2012 Caribbean

Trinidad

visitor arrivals FOR THE PERIOD, 2006-2012

Tobago

Number of Visitors

Per cent

50 40 30 20 10 0

44,000

2008

2009

2010

2011

2012

42,000 40,000 38,000 36,000 34,000 32,000

2006

Data Source: Caribbean and Trinidad – SRT Global (via THRTA). Tobago – Research Unit, Division of Tourism & Transportation

Immigration, Work Permits & Visas Visitors to Trinidad and Tobago must possess valid passports and return or ongoing tickets for successful entry. Most Commonwealth countries do not require visas for entry, except Australia, New Zealand, India, Nigeria, Papua New Guinea, Sri Lanka, Tanzania, Cameroon, Fiji Islands, Mozambique, Uganda and South Africa. Visitors from several other countries are allowed to enter Trinidad and Tobago for periods of up to three months without a visa. Holders of CARICOM passports with the exception of Haiti do not require visa. http://www.immigration.gov.tt/ Work permits are required for business stays beyond 30 days. Visa extensions can be obtained from the Immigration Office at 67 Frederick Street, Port of Spain while work permits can be obtained from the Ministry of National Security, Temple Court II, 52-60 Abercromby Street, Port of Spain. www.nationalsecurity.gov.tt, www.ttbizlink.gov.tt www.investt.org Transportation Airports Piarco International Airport located about 45 minutes from the capital city, Port of Spain. It plays an important role as a vital hub for international air traffic in the Caribbean. There are non-stop daily scheduled flights to and from major international cities. Trinidad and Tobago’s national airline, Caribbean Airlines, serves Toronto, New York, Miami, Jamaica, Saint Maarten, Antigua, Barbados, Trinidad and Tobago, Guyana, Suriname and London Gatwick. International and regional airlines that fly to Trinidad and Tobago include American Airlines, British Airways, Caribbean Airlines, United Airlines, LIAT and several charter flight companies. International flights are also available direct from Tobago’s ANR Robinson International Airport. http://www.tntairports.com/

Major Airlines American Airlines.............................(868) 821-6000 British Airways...................................(800) 247-9297 Caribbean Airlines............................(868) 625-7200 United Airlines...................................(868) 624-1737 LIAT......................................................(888) 844-5428 Copa Airlines......................................(800) 271-2672

2007

2008

2009

2010

2011

2012

FAST FACTS OF TRINIDAD AND TOBAGO

Central Statistical Office of Trinidad and Tobago

Culture The festivals, music, customs, cuisine, religions and races of Trinidad and Tobago reflect a rich and unique cultural diversity. The nation has a passionate and colourful history spanning five centuries. Festivals and religious and cultural observances include Divali (the Hindu Celebration of Light), Eid (Muslim religious day and public holiday), Emancipation Day, Indian Arrival Day and Corpus Christi (Catholic). Trinidad and Tobago Carnival is a world famous event that brings together artists, musicians, masqueraders and revelers for a month-long celebration that culminates in a two-day parade.

Seaports The main seaports are located in Port of Spain and Point Lisas. The Port of Port of Spain handles dry and general cargo, break bulk, containers and passenger traffic. The Point Lisas Industrial Port Development Corporation Ltd (PLIPDECO), mainly a bulk port for industrial commerce, also handles container and general cargo traffic. There are two fast ferries (T&T Express and T&T Spirit) and one conventional ferry (Warrior Spirit) travelling the inter-island route daily. The CARICOM Jetty, which is located at the Port of Port of Spain and operates the Passenger Inter-Island Ferry, receives, stores and delivers CARICOM cargo and multi-purpose containers for trade within the Caribbean region. Log on to: http://www.patnt.com or call (868) 623-2901 (PBX) or Port of Spain Ferry servoce (868) 625-4906/3055 or Tobago (868) 6392417/4906. A water taxi ferry connects Port of Spain and San Fernando. Scheduled sailing times are Monday to Friday. Tickets cost TT$15 one way and can be purchased at the Water Taxi Terminal located at Flat Rock, Lady Hailes Avenue, San Fernando or the Cruise Ship Complex, Port of Spain. Free parking is available at both ports. There is a PTSC shuttle service which cost TT$3 through the city of Port of Spain.

Eco-tourism Trinidad and Tobago, although relatively distinct ecologically, are both blessed with rich natural environments well suited for eco-tourism. Once part of the South American mainland, Trinidad’s flora and fauna have commingled with island types, leading to a great density of plant and animal types in a relatively small location. Trinidad has over 97 native mammals, 400 birds, 55 reptiles, 25 amphibians, 617 butterflies and 2,200 species of flowering plants. The island’s nature preserves attract major international traffic from naturalists and nature watchers. The terrain is just as diverse, with tropical rainforests, mangroves, inland swamps, mountainous terrain and savannahs. Bird watching is a major attraction in Tobago as well, with Little Tobago Island recognised as one of the Caribbean’s top seabird sanctuaries. Tobago is also a hub of aquatic tourism. The waters off the island are a haven for wildlife, an attraction for both divers and boat tourists. Buccoo Reef (a large coral reef and protected marine park) is a popular destination.

For further information visit: www.nidco.co.tt or call 624-5137 (POS) 652-9980 or 800-4WTS (San Fernando)

http://www.tdc.co.tt/ http://www.gotrinidadandtobago.com/ http://www.tourism.gov.tt/

http://www.culture.gov.tt/#home

183

The Government of Trinidad and Tobago His Excellency Anthony Thomas Aquinas Carmona President of the Republic of Trinidad and Tobago Circular Road St Ann’s, Port of Spain Tel: (868) 624-1261/2 Email: info@thepresident.tt Website: http://www.thepresidency.tt/ The Honourable Prime Minister Kamla Persad-Bissessar Office of the Prime Minister 13-15 St Clair Avenue St Clair, Port of Spain Tel: (868) 622-1625 Fax: (868) 622-0055 Website: http://www.opm.gov.tt/ Senator the Honourable Anand Ramlogan Attorney General Cabildo Chambers 23-27 St Vincent Street, Port of Spain Tel: (868) 623-7010, 625-8901 Fax: (868) 625-0470 Email: ag@ag.gov.tt, communication@ag.gov.tt Website: http://www.ag.gov.tt/ The Honourable Dr Lincoln Douglas Minister of the Arts and Multiculturalism Levels 8, 18 & 19 Nicholas Tower 63-65 Independence Square Port of Spain Tel: (868) 625-8148, 627-6322, 623-7006 Email: culturedivision.tt@gmail.com Website: http://www.culture.gov.tt/ Senator the Honourable Jamal Mohammed Minister of Communication Level 5, Nicholas Tower 63-65 Independence Square Port of Spain Tel: (868) 627-5973/ 627-2664 Email: mincomm@gov.tt The Honourable Winston “Gypsy” Peters Minister of Community Development Algico Building Corner Jerningham Avenue and Queen’s Park East Port of Spain Tel: (868) 624-0119 Fax: (868) 627-5954 Email: communications@community.gov.tt Website: http://www.community.gov.tt/ The Honourable Dr Tim Gopeesingh Minister of Education 18 Alexandra Street St Clair, Port of Spain Tel: (868) 628-8931 Fax: (868) 622-3635 Website: http://www.moe.gov.tt/ Senator the Honourable Kevin C. Ramnarine Minister of Energy and Energy Affairs Head Office Levels 15 & 22-26, Energy Tower International Waterfront Centre 1 Wrightson Road, Port of Spain

184

Tel: (868) 62-MOEEI (66334)/ 623-6708 Fax: (868) 625-0306 Email: info@energy.gov.tt Website: http://www.energy.gov.tt/ Senator the Honourable Ganga Singh Minister of the Environment and Water Resources

The Honourable Dr Roodal Moonilal Minister of Housing, Land and Marine Affairs NHA Building, 44-46 South Quay Port of Spain Tel: (868) 623-4663 Fax: (868) 625-2793 Website: http://www.mphe.gov.tt/

The Honourable Ramona Ramdial Minister in the Ministry of the Environment and Water Resources Level 20, Tower D International Waterfront Centre 1A Wrightson Road Port of Spain Tel: 623-3158 Fax: 665-5140

Senator the Honourable Christlyn Moore Minister of Justice Levels 19-21, Tower C International Waterfront Centre, 1 Wrightson Road, Port of Spain Tel: (868) 625-JUST (5878), 623-3470 Fax: (868) 623-5596 Website: www.moj.gov.tt

Senator the Honourable Larry Howai Minister of Finance and the Economy

The Honourable Errol Mc Leod Minister of Labour and Small and MicroEnterprise Development Head Office, Level 5 & 6, Tower C International Waterfront Centre 1 Wrightson Road, Port of Spain Tel: (868) 625-8478 Fax: (868) 624-9126 Email: rplann@tstt.net.tt Website: http://www.molsmed.gov.tt/

The Honourable Rudranath Indarsingh Minister in the Ministry of Finance and the Economy Level 18, Eric Williams Finance Building Independence Square, Port of Spain Tel: (868) 627-9700 ext 2805-9 Email: comm.finance@gov.tt Website: http://www.finance.gov.tt/ Senator the Honourable Devant Maharaj Minister of Food Production Senator the Honourable Jairam Seemungal Minister in the Ministry of Food Production St Clair Circle, St Clair, Port of Spain Tel: (868) 622-1119 Fax: (868) 622-8202 Email: info@fplma.gov.tt Website: http://agriculture.gov.tt/ The Honourable Winston Dookeran Minister of Foreign Affairs Levels 10-14, Tower C International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 623-6894/623-6549 Fax: (868) 623-5029 Email: website@foreign.gov.tt Website: http://www.foreign.gov.tt

The Honourable Prakash Ramadhar Minister of Legal Affairs 4th Floor, Registration House 72-74 South Quay, Port of Spain Tel: (868) 625-6366, 623-3503 Fax: (868) 625-9803 Email: info@legalaffairs.gov.tt Website: http://www.legalaffairs.gov.tt/ The Honourable Dr Surujrattan Rambachan Minister of Local Government Kent House, Long Circular Road Maraval, Port of Spain Tel: (868) 622-4713 Fax: (868) 622-4783 Email: localgovminister@gov.tt Website: http://www.localgov.gov.tt

Senator the Honourable Marlene Coudray Minister of Gender, Youth and Child Development Level 20-21, Tower D International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 627-1163, Fax: (868) 624-2173 Website: www.mgycd.gov.tt

The Honourable Clifton De Coteau Minister of National Diversity and Social Integration Senator the Honourable Embau Moheni Minister in the Ministry of National Diversity and Social Integration Level 2, JOBCO Building, 51-55 Frederick Street, Port of Spain Tel: 623-9311 Fax: 628-4907

The Honourable Dr Fuad Khan Minister of Health CHIC Building 63 Park Street, Port of Spain Tel: (868) 627-0010 ext 1605, 1607, 1610,1612 Fax: (868) 623-2741/627-2129 Email: corpcomm@health.gov.tt, suggestions@health.gov.tt Website: http://www.health.gov.tt/

Senator the Honourable Emmanuel George Minister of National Security Temple Court 31-33 Abercromby Street Port of Spain Tel: (868) 623-1262 Fax: (868) 625-2820 Email: info@mns.gov.tt Website: http://www.nationalsecurity.gov.tt/

The Government of Trinidad and Tobago The Honourable Dr Glenn Ramadharsingh Minister of the People and Social Development The Honourable Vernella Alleyne-Toppin Minister in the Ministry of the People and Social Development CL Financial Building (CLICO)Â 39-43 St Vincent Street, Port of Spain Tel: (868) 623-2608 Fax: (868) 625-6095 Website: http://mpsd.gov.tt Senator the Honourable Dr Bhoendradatt Tewarie Minister of Planning and Sustainable Development Level 14, Eric Williams Finance Building Independence Square, Port of Spain Tel: (868) 623-3716, 627-9700 Fax: (868) 625-0363 Email: mpesrga@phe.gov.tt Website: http://pesrga.gov.tt/ The Honourable Carolyn Seepersad-Bachan Minister of Public Administration Level 7 National Library Building Corner Hart and Abercromby Streets Port of Spain Tel: (868) 625-6724 (MPA4), 623-9081 Fax: (868) 624-4216 Email: bachanc@mpa.gov.tt Website: http://www.mpa.gov.tt/ The Honourable Nizam Baksh Minister of Public Utilities 2 Elizabeth Street St Clair, Port of Spain Tel: (868) 628-9500 Fax: (868) 628-6067 Website: http://www.mpu.gov.tt/ The Honourable Dr Rupert Griffith Minister of Science and Technology Level 18, Tower D International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 627-4188 Fax: (868) 627-1720 Email: communicationstte@gov.tt Website: http://www.stte.gov.tt/

The Honourable Dr Delmon Baker Minister of Tobago Development CIC Building 22-24 Frederick Street, Port of Spain Tel: (868) 623-8926 The Honourable Stephen Cadiz Minister of Tourism Levels 8 & 9, Tower C International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 625-0963, 624-3151, Ext 223 Fax: (868) 625-3894 Email: mintourism@tourism.gov.tt, touresearch@tourism.gov.tt Website: http://www.tourism.gov.tt/ Senator the Honourable Vasant Bharath Minister of Trade, Industry and Investment Level 17, Nicholas Tower 63-65 Independence Square Port of Spain Tel: (868) 623-3300 Fax: (868) 627-8488, 627-0002 Email: mti-info@gov.tt, info@tradeind.gov.tt Website: http://www.tradeind.gov.tt/

Wade Mark, Speaker of the House of Representatives Office of the Parliament Tower D, Levels G-7 International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 624-7275 Fax: (868) 625-4672 Email: administration@ttparliament.org Website: http://www.ttparliament.org/ Ms Nela Khan, Deputy Speaker of the House of Representatives Office of the Parliament Tower D, Level 2 International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: (868) 624-7275 Fax: (868) 625-4672 Email: administration@ttparliament.org Website: http://www.ttparliament.org/

The Honourable Chandresh Sharma Minister of Transport Level 23, Tower D International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: 625-4701 Fax: 623-8261 Email: mtr@gov.tt Website: http://www.mowt.gov.tt/ The Honourable Dr Surujrattan Rambachan Minister of Works and Infrastructure Level 6, Head Office Building Corner Richmond and London Streets Port of Spain Tel: (868) 625-2643 Fax: (868) 625-8070 Email: minister@mowt.gov.tt Website: http://www.mowt.gov.tt/

The Honourable Anil Roberts Minister of Sport 12 Abercromby Street Port of Spain Tel: (868) 624-6162 Fax: (868) 623-5006 Website: http://www.msya.gov.tt/

The Honourable Stacy Roopnarine Minister in the Ministry of Works and Infrastructure Level 6, Head Office Building Corner Richmond and London Streets Port of Spain Tel: (868) 627-9902 Fax: (868) 624-9927 Website: http://www.mowt.gov.tt/

Senator the Honourable Fazal Karim Minister of Tertiary Education and Skills Training Level 16-18, Tower C International Waterfront Centre 1A Wrightson Road, Port of Spain Tel: 622-9922 Fax: 627-5437

The Honourable Rodger Samuel Minister in the Office of the Prime Minister Office of the Prime Minister Level 6, Nicholas Tower 63-65 Independence Square, Port of Spain Tel: (868) 627-8984, 623-1933/4 Fax: (868) 625-3833 Website: http://www.opm.gov.tt

CONTACT

TEL. NOS:

Ambulance............................................... 811 Coast Guard: ...............................634-4440 Crime Stoppers........... 800-TIPS / (8477) Directory Services Trinidad:................6411 Directory Services Tobago:....................211 Disaster Response......................640-8905 Fire...........................................................990 Police/ Rapid Response........................999 The Office of Disaster Preparedness and Management (ODPM): ...................511 Trinidad: .... 640-1285/8905/8653/6493 Tobago National Emergency Management Agency (TEMA): .......................660-7489 185

INDEX BY SURNAME A

Abass-Lalla, RenĂŠe.........................................100 Abdulah, Andrea.............................................. 38 Abdulla Ali Taib, Alya..................................... 93 Ablack, Krish.....................................................132 Abraham, Kurt................................................... 22 Abraham, Nigel................................................. 78 Abraham, Wendy............................................165 Adams, Eric A.....................................................41 Adams, Nigel..................................................... 28 Aguiton, William.............................................. 58 Ahamad, Imtiaz...............................................122 Ahamad, Sharaz............................................... 36 Alcazar, Alan................................................... 120 Aleong, Andrew...............................................122 Alexander, Lisa-Maria .................................... 38 Alexis-Matthew, June..................................... 55 Alfonso, Mark....................................................70 Ali, Amirah....................................................... 154 Ali, Amjad..........................................................122 Ali, Ansleem...................................................... 57 Ali, Azim............................................................. 54 Ali, Fazal............................................................. 59 Ali, Shaffiat......................................................... 78 Ali, Sita...............................................................122 Ali Bocas, Annessa........................................ 108 Ali Shah, Liaquat...............................................94 Alladin, Abigail................................................ 149 Alleyne, Ruby..................................................... 59 Alonzo, Carla..................................................... 55 Alonzo, Michelle..............................................126 Alves, Rosemary............................................... 26 Amar, Rodney.................................................... 54 Anatol, Marc...................................................... 32 Andrews, Avery............................................... 151 Angeron, Ian.................................................... 169 Antar, Farid........................................................30 Anthony, Gloria.................................................30 Archie, William............................................... 108 Armstrong, Cynthia....................................... 164 Aswathanarayana.......................................... 124 Athree, Krishna................................................. 59 Awai, Gary.......................................................... 38

186

Baboolal, Mukesh............................................. 22 Babwah, Roshan............................................... 59 Bachan, Mado...................................................69 Badal, Taramatee............................................. 56 Badaloo, Krishanna........................................ 108 Badrie-Maharaj, Veena................................... 54 Baisden, Charles...............................................68 Baksh, Bhagmania V........................................ 97 Balbirsingh, Valmiki........................................136 Baldwin, Paula...................................................42 Balkissoon, Roger............................................ 118 Ballah-Lashley, Lennon................................... 54 Ballah-Tull, Lindi............................................... 26 Baptiste, Nigel M..............................................30 Baptiste, Sheldon............................................ 154 Basanta, Joel ....................................................153

Bason, Heidi....................................................... 32 Beaubrun, Alana............................................. 130 Beckles, Clifford...............................................157 Belgrave, David................................................. 111 Bernard, Wanda...............................................123 Bernard, Frederick.......145, Inside Back Cover Besson, Linda....................................................152 Bharath, Adrian................................................125 Bharath, Vasant.................................................10 Bhattacharya, Abhijit....................................... 59 Bholaisingh, Vishnu......................................... 38 Bhoorasingh, Karen.......................................... 28 Bissessar, Brian................................................. 57 Blackman, Camille............................................66 Blackman, Tamara..........................................152 Blair, Paul............................................................ 59 Boisselle, John..................................................125 Bonterre, Bradley.............................................132 Boodhai, Krishna............................................... 38 Boodhai, Navneet............................................. 59 Boodoosingh, Jonathan...................................49 Boodoosingh, Martin.......................................49 Bradshaw-Prentice, Dianna........................... 22 Bradshaw, Michael........................................... 54 Brijbassie, Arvind.............................................. 36 Bristo, Arnold.................................................. 164 Broadbridge, Stephen.....................................177 Browne, Joel....................................................... 22 Brunton, Ronald................................................ 54 Byrne, Mike.......................................................122 Budd, Nicole........................................................41 Burnett, Clarence W........................................ 92 Butcher, Patricia....................................... 58, 136

Caballero, Charmaine.....................................30 Camacho, Douglas........................................... 28 Cardinez, Joy..................................................... 35 Carrington, Lennox G...................................... 97 Carrington, Pete................................................ 97 Cassim, Denny................................................. 118 Castillo, Amelia............................................... 154 Castillo, Jacqui.................................................125 Castro, Felipe..................................................... 26 Chan Chow, Ann.............................................125 Chang, Byron.................................................... 112 Chapman, Damien...........................................60 Chapman, Sandra ...........................................153 Charles, Afeisha................................................ 78 Charles, Anthony............................................ 120 Charles, Esther.................................................125 Charles, Jason................................................... 97 Charles, Renee.................................................. 56 Chee Ting, Wayne......................................... 168 Cheng Wing, Marc......................................... 145 Cheng, Eva.......................................................... 93 Chhabra, Yesh Pal............................................ 34 Chin Yuen Kee, John.......................................126 Chin Yuen Kee, Sandra..................................126 Chinapoo, Ian....................................................40 Chong Tai-Bell, Michelle...............................125 Chong Ton, Maria.......................................... 145

Christopher, Sharon......................................... 26 Clarke, Aldwyn................................................ 104 Clarke, Kevin.................................................... 104 Clarke, Peter.................................................... 120 Clarke-De Freitas, Tricia............................... 104 Collier, Susannah.............................................. 73 Crichlow-Cockburn, Cherrie Ann................125 Crichton, Raymond.......................................... 26 Cruickshank, Gerald........................................42 Cuffie, Gladston................................................ 35 Cuffie, Huey.......................................................60 Cumberbatch-Dhoray, Camille...................153 Cummings, Leary.............................................. 22 Cupid, Carl D..................................................... 55

Da Costa-Vieira, Agna....................................96 Daniel-Worrell, Gayle.....................................40 Daniel, Maria..................................................... 37 Daniell, K. Michael............................................41 Darwent, Nigel..................................................70 Dasent, Marc...................................................... 21 Dass, Curtis........................................................42 Dass, Kerryn...................................................... 78 Dass, Wayne......................................................41 De Bique-Meade, Ermine..............................125 de Boehmler, Allan......................................... 103 de Boehmler, Rodney.................................... 103 De Gannes, David.............................................. 21 De Gannes, Martin........................................... 32 De La Rosa, Brenda........................................ 130 De Silva, Mitchell.............................................. 32 De Souza, Adrian............................................ 164 deC. Harford, Ronald F....................................30 Dick, Richard..................................................... 151 Dingwall, Neil.................................................... 28 Dookie, Alvin......................................................81 Dookie, Jean-Paul............................................ 110 Douglas, Cheryl...............................................152 Dowlath, Michael R......................................... 54 Doyle, Jennifer.................................................. 54 Driver, Thackwray...........................................159 Dubrisingh, Ronald...........................................94 Duchesneau, Jeff............................................ 168 Dulal-Whiteway, David .................................30 Dwarika, Anjenney........................................... 55

Eastman, Gloria................................................152 Eastman, Perry.................................................152 Eastman, Paul...................................................152 Edwards-Alleyne, E. Joanne......................... 169 Edwards, Alicia................................................. 59 Edwards, Avril................................................... 26 Elder, Irwin K................................................... 164 Espinet, Richard................................................ 28 Extavour, Mervyn............................................. 54 Eyre, Mervyn.................................................... 110

Fanovich, Sandra.............................................155 Farah, Anthony D............................................126 Farrell, Eric......................................................... 56

INDEX BY SURNAME Fendell, James................................................. 168 Floyd, Curtis....................................................... 54 Ford, Brent.......................................................... 28 Fox, Anthony................................................... 169 Fox, Jenson....................................................... 169 Frankel, Diego................................................... 28 Frankland, Steven........................................... 150 Frederick, Jennifer...........................................153 Frederick, Joanne.............................................. 22 Frederick, Joseph.............................................. 56 Frederick, Neshon............................................ 56 Frontin, Brian....................................................177 Furlonge, Colin.................................................. 55

Gabriel, Shawn..................................................50 Gainham, Catherine......................................... 59 Gajadhar, Dylan................................................98 Ganpat, Sunita................................................... 57 Garcia, Christopher........................................... 51 Garcia, Robert..................................................153 García-Brooks, Anna-María..........................30 Gardner, Hatim................................................. 54 George, Venice............................................... 124 George, Wade................................................... 37 Georges, Jenifer................................................ 82 Gilbert, Subert..................................................153 Gillette, Lindsay................................................68 Glaisher, Dawn................................................ 164 Gobin-Seecharan, Desiree............................157 Goddard, Garvin............................................... 73 Goindoo, Andre...............................................123 Gomes, Priya................................................... 150 Gomes, José .....................................................122 Gomes, Joann.................................................... 39 Gomez, Nicholas.............................................. 37 Gonsalves, Lindsay......................................... 121 Gonzales, Alexander....................................... 55 Gopaul, Karen...................................................125 Gopeesingh, Anyl........................................... 150 Gosein, Meghnath............................................94 Gosine, Beena.................................................. 164 Gosine, Neil........................................................70 Gosine, Shubhash........................................... 164 Graham, Cathi-Li.............................................155 Graham, Peter................................................... 75 Gransaull, John.................................................. 82 Gray, Brendon...................................................70 Griffith, Adlyne................................................. 121 Griffith, Roderick..............................................98 Griffith, Sheldon................................................ 37 Grosberg, Alison................................................ 51 Guerra, Jenelle ..................................................61 Guevara, Cynthia............................................ 164 Guevara, Leslie.................................................. 76 Gunn, David.......................................................50 Gurley-Mouttet, Aileen.................................136

Hadad, Diane............................................. 14, 159 Hadeed, Christian............................................ 121 Hamid, Shiraz.................................................... 38

Hamilton, Wade...............................................64 Hannays, Gregory............................................ 37 Hardwicke, Nicholas.......................................177 Harford, Anthony............................................ 112 Harford, Helen..................................................155 Hargreaves, Joycelin.......................................176 Harris, Astor.......................................................81 Harris, Stephen..................................................81 Harris, Willard P..............................................126 Harrison, Glyne................................................. 26 Harrylal, Ramesh...............................................81 Hart, Hayden....................................................157 Hassanali, Karlene.......................................... 149 Hassanali, Khalid..............................................69 Hector, Carl........................................................68 Heeralal, Harjoon............................................. 26 Hemans, Evan................................................... 110 Henderson, Anna............................................ 112 Henderson, Ian.................................................. 111 Hennis, Brian.................................................... 121 Henriques, Christopher................................. 118 Hepburn, Karrian.............................................. 32 Herbert, Deborah............................................165 Herbert, Ricky..................................................... 21 Hilaire, Sheila J................................................ 150 Hilton-Clarke, Walton....................................125 Hines, Gregory.................................................. 32 Hinkson, Duane................................................ 36 Hosein, Aleem...................................................68 Hosein, Azam...................................................132 Hosein, Imtiaz................................................... 97 Hosein, Kazim..................................................132 Hosein, Leary A................................................. 78 Hosein, Nazim................................................... 56 Hosin, Eric.......................................................... 28 Hospedales, Harry..........................................125 Howard, Hugh............................................12, 157 Howell, Derwin M............................................30 Huggins, Pat....................................................... 75 Hutcheon, Roger............................................... 35 Hutchinson, Courtenay.................................100 Hutchinson, Denise........................................ 101

Ible, Roger.......................................................... 67 Irish, Nigel.......................................................... 75 Iton, Marie.......................................................... 26

Jack, Clarinda.................................................... 55 Jacob, Peter...................................................... 124 Jagessar-Lutchman, Tracey...........................131 Jaggarnath, Sharlene....................................... 55 Jaggernauth, Rabindra............................14, 160 James, Brian....................................................... 56 Jardine, Mary................................................... 164 Jardine, Rosemary.......................................... 145 Jodhan, Genevieve......................................... 130 Jogie, Andy......................................................... 39 John, Francola................................................... 56 John, Reynold.................................................... 56 Johnson, Kelvin................................................158

Jokhoo, Khemram............................................68 Jones-Douglas, Kathryn................................. 151 Joseph, Andre.....................................................41 Joseph, Anil........................................................ 93 Joseph, Elphege................................................ 57 Joseph, Kevin.....................................................49 Joseph, Lisa-Ann .......................................... 140 Joseph, Nicholas............................................. 154 Joseph, Nicole..................................................153 Joseph, Sheri.....................................................155 Julien, Jason....................................................... 26

Kanhai, Derek................................................... 121 Karim, Feyaz....................................................... 21 Kelly, Patrick...................................................... 39 Kenny, Ysaely.................................................. 164 Kerr, Janella....................................................... 36 Khan, Faziah....................................................... 32 Khan, Jamludin..................................................69 Khan, Rehana..................................................... 35 Khan, Reshard...................................................68 Khan, Shabir..................................................... 120 Khan, Tariq......................................................... 56 King, Ernest.......................................................156 King-Newton, Patrice...................................... 55 Kipps, Eric......................................................... 104 Knaggs, John.................................................... 164 Knaggs, Sharon............................................... 164 Knights, Vonrick............................................... 54 Knox, Brienne.................................................... 36 Kondiah, Rasheed............................................. 57 Koon Koon, Vishneu...................................... 108 Koylass, Naseem.............................................. 55 Kumar, Catherine............................................159 Kumar, Jagjeet................................................... 34

Lackhan, Rabindranath...................................70 Laing, Damian.................................................... 77 Laing, Lee............................................................ 77 Laing Jr., George............................................... 77 Laing Kublalsingh, Natalie.............................. 77 Lalchan, Moonilal..................................... 12, 159 Lall, Jennifer......................................................158 Lalloo, Avinash ..................................................61 Landreth-Smith, David.....................................81 Lazzari, Robert................................................ 120 Le Blanc, Ashton............................................. 170 Le Blanc, Judy.................................................. 170 Le Hunte, Robert...............................................30 Lee Loy, Angela............145, Inside Back Cover Lee, David........................................................... 56 Legge, Gary.......................................................136 Leong Poi, Hugh................................................ 78 Lequay, Larry..................................................... 38 Lewis, David......................................................136 Lewis, Denise..................................................... 54 Lewis, Karlene.................................................100 Lewis, Mark.......................................................136 Lewis, Richard.............................................8, 136 Lewis, Robin....................................................... 26

187

INDEX BY SURNAME CONTINUED Lewis, Ryan.......................................................136 Lewis, Shane.....................................................136 Lezama, Hazel ...................................................61 Lezama, Renato............................................... 121 Liverpool, Hollis................................................ 59 Lodge Jr., Dunstan........................................... 121 Lok Jack, Arthur................................................ 28 Lok Jack, Nicholas.................................... 12, 160 Lopez, Lyn......................................................... 130 Lopez, Susan.................................................... 124 Lopez-Collymore, FĂŠ ....................................... 28 Loquan, Patricia ..............................................153 Lord-Lewis, Marleen........................................66 Lousaing, Alfred................................................98 Lousaing, Marjorie......................................... 164 Lumlock, Becky................................................. 73 Lyman, Richelle................................................. 78 Lynch, Peggy E.................................................. 55

188

Machikan, Peter................................................ 78 Mack, Jeffrey..................................................... 28 MacKenzie, Bruce............................................ 82 Mahabir-Singh, Mohan..................................153 Mahabir, Joshey................................................. 21 Mahabir, Kelvin................................................. 57 Mahabir, Richard.............................................. 22 Mahabirsingh, Ramona................................. 103 Mahadeo, Rena................................................. 55 Maharaj, Amreeka...........................................70 Maharaj, Boodram.......................................... 101 Maharaj, Deenish............................................. 57 Maharaj, Gharish.............................................136 Maharaj, Indar...................................................64 Maharaj, Kerri................................................... 28 Maharaj, Nadia.................................................50 Maharaj, Namdeo................................... 59, 103 Maharaj, Rajiv....................................................49 Maharaj, Rudranand.......................................153 Maharaj, Rudranath.........................................68 Maharajh, Vishwanath.................................... 59 Maikhoo, Rachel............................................. 108 Maingot, Kristi................................................ 150 Mallian, Mukesh..............................................123 Manchoon, Curtis R......................................... 59 Manocha, Dipinder......................................... 101 Manocha, Shaun.............................................. 101 Manoo, Ahalia................................................. 124 Manraj, Shiva..................................................... 26 Mansoor, Natalie.............................................. 39 Manzano, Jose..................................................131 Marajh, Devindra.............................................125 Marchan, Sydelle............................................100 Mark, Luces........................................................ 56 Martina, Steven................................................ 28 Martins, Terrence............................................136 Mc Donald, Keith ............................................61 Mc Pherson, Vanessa...................................... 32 Mc Clean, Kevin.............................................. 149 McConnie, Alicia.............................................165 McLean, Carl.....................................................69 McSood Amjad, Imran................................... 118

McSween, Ruben.............................................125 Meena, Mahadev............................................. 34 Melville, Sharon............................................... 118 Millette, David..................................................125 Millette, Sherwyn............................................. 55 Minors, Nigel..................................................... 78 Mitchell, Selvonne............................................ 92 Mitchell, Wendell............................................. 28 Mohammed, Chamaylee................................49 Mohammed, Curtis..........................................64 Mohammed, Derek.........................................153 Mohammed, Gail...............................................81 Mohammed, Kenneth.....................................70 Mohammed, Lily............................................. 124 Mohammed, Lisa ..............................................61 Mohammed, Nazrodeen................................50 Mohammed, Shamsudeen............................. 77 Mohammed, Shiraz........................................ 108 Mohammed, Winston..................................... 59 Mohan, Lutchmin........................................... 124 Mohan, Nyla.................................................... 154 Moleedhar, Devati........................................... 38 Montserin, Adam........................................... 108 Morrison, Aisha ..............................................153 Morton, Gerard................................................. 36 Mottley, Wendell.............................................40 Mouttet, Charles A..........................................30 Mouttet Joseph, Jo-Anne............................. 154 Mouttet, Victor B............................................136 Mowser, Robert............................................... 121 Mulraine, Akella...............................................98 Mungal, Varune................................................ 55 Murad Mohammed, Jim.................................88 Murray, Jane...................................................... 54 Murray, Marlene.............................................153 Murray-Solomon, Susan............................... 120 Mustapha, Nasser............................................ 59 Mutema, Kwasi................................................. 59

Nadur, Zack....................................................... 37 Nancoo, Keston.........................14, 28, 125, 152 Nandia Imamshah, Pauline............................ 67 Nandlal, Dale D................................................. 55 Narayansingh, Keith........................................70 Narinesingh, Dyer............................................ 59 Narinesingh, Hema.......................................... 37 Narinesingh, Krishna......................................122 Narinesingh, Pria......................................37, 153 Narinesingh, Varun.......................................... 56 Nath, Larry......................................................... 26 Nathudkhan, Azra............................................ 56 Nelson-McConney, Susan............................125 Nelson, Leslie...................................................153 Nicholas-Kneyseh, Michael T....................... 92 Nicholas-Kneyseh, Sean................................. 92 Nicholls, Matik...................................................81 Nicol, Debbie....................................................165 Niranjan, Arnold............................................... 37

Olton, Larry........................................................ 28

Omar, Deryck ................................................100 Osuji, Paschal.................................................... 59 Oumade Singh, Roopnarine...........................30

Packer, Roger............................................ 12, 159 Paltoo, Vernon...........................................66, 68 Parabdeen, Vijay.................. Inside Back Cover Pariag, Narinejit................................................66 Parag, Panesa.................................................. 154 Parks, Margaret................................................ 78 Parks-Radix, Nicole........................................100 Parris-Searles, Patrice..................................... 57 Pascal, Emily...................................................... 54 Patel, Arvind S................................................... 34 Patel, Bharat....................................................... 34 Paterson, Michelle.........................................100 Patrick, Dexter.................................................. 35 Patrick, Stuart ............................................... 149 Patrovani Sylvester, Cassandra....................64 Patterson, Michael..........................................122 Paul, Hayden ...................................................49 Paul, Gillian........................................................ 55 Pazos, Gayle ..................................................... 32 Pereira, Michael...............................................157 Persad, Bryan..............................................79, 84 Persad, Chadee................................................. 59 Persad, Prakash................................................. 59 Persad, Savon.................................................... 32 Persad, Sherry Ann...........................................41 Persad, Victor.................................................... 92 Persad, Vijay.................................................... 108 Persad-Doodnath, Vidia............................... 130 Persad-Poliah, Niala........................................125 Pettier, Natasha............................................... 121 Phillip, Calvin.....................................................49 Phillps, Dixon..................................................... 57 Pierre, Anthony P............................................153 Poon, Roseline................................................. 169 Potts, Arthur C.................................................. 55 Prime, Archibald............................................... 56

Quamina, Jacqueline H.C...............................30 Quan, John......................................................... 76 Quan, Richard.................................................... 76 Quashie, Theron............................................... 39 Quentrall-Thomas, Lara............................... 149

Ragbir, Anand....................................................64 Raghunanan, Allan........................................... 59 Ragoonanan, Davis................................... 56, 57 Rahaman, Philip................................................ 26 Rajkumar, Hollick............................................153 Rajnauth, Heidi.................................................165 Ram, Arnold.......................................................68 Ramadoo, Richard............................................ 55 Ramai, Danday..................................................98 Rambally, Rodney............................................. 59 Rambaran, Susilla,............................................ 77 Rambharat, Vallence....................................... 78 Ramdath, Hemraj.............................................69

INDEX BY SURNAME CONTINUED Ramdeen, Mahindra Ramesh............... 56, 160 Ramdhanie, Rebecca.......................................64 Ramdin, Rosemarie.......................................... 35 Ramdin-Doobraj, Roselyn.............................153 Ramharack, Bachan......................................... 67 Ramharack, Umesh........................................... 21 Ramirez, Sean...................................................153 Ramkalawan, Darryl...................................... 108 Ramkissoon, Adrian......................................... 35 Ramkissoon, Ferida.......................................... 56 Ramlal, Bheshem.............................................. 54 Ramlal-Chirkoot, Lalita................................... 55 Ramnarine, Anil................................................ 56 Ramnarine, Jalim.............................................. 111 Ramnarine, Kevin C..........................................10 Ramnarine, Ranjit.............................................70 Ramnath, Keith.................................................69 Ramnath, Rodney...........................................100 Rampaul, Balchan............................................. 59 Rampaul, Errol.................................................100 Rampersad, Dominic........................................81 Rampersad, Joycelyn....................................... 54 Rampersad, Kerry.............................................70 Rampersad, Surendra...................................... 59 Rampersad-David, Elenor.............................. 57 Ramsanahie, Karen.......................................... 59 Ramsaroop, Errol.............................................. 56 Ramsingh, Yogendranath..............................126 Ramsoobhag, Avenash................................... 57 Raphael, Edison........................................ 93, 120 Rathod, Umesh............................................... 124 Rattansingh, Lennox........................................88 Rauch, Ulrich..................................................... 59 Reddock, Theodore........................................100 Redman, Derrick...............................................40 Reid, Fenwick..............................................111, 112 Rennie-Browne, Merlyn..................................66 Richards, Dawn................................................158 Riley, Dexter...................................................... 82 Rivas, Allanna....................................................60 Roberts, Kerryll............................................... 154 Robinson, Glenroy P........................................131 Robinson, Joan M.............................................131 Rodriguez, Debbie........................................... 112 Rodriguez-Clark, Gillian................................ 168 Romany-Fournillier, Paulesca........................ 93 Rooks, Courtenay............................................177 Roopnarinesingh, Ramlogan........................... 51 Rudden, Kyle.....................................................153

Salazar, Joanne..................................................81 Salvatori-Collier, Anna.................................. 150 Samlal, Kenneth................................................70 Samlal, Satnarine.............................................. 56 Sammy, Junior E............................................... 47 Sampson, Geneva............................................. 55 Samuel, Camille................................................ 55 Samuel, Michael............................................... 59 Sandy, Christopher.......................................... 26 Santos, Devin................................................... 150 Saugh, Samanta...............................................123

Schnider, Rain.................................................. 164 Schnoor, Anya M.............................................. 32 Scipio, Carla.......................................................70 Scott, Jevorn..................................................... 112 Scoon, Stephen............................................... 168 Sealy, Bryan........................................................ 73 Sealy, Lennox....................................................159 Sebarath, Mahadeo......................................... 32 Seecharan, Ramlakhan...................................125 Seepersad, Lawrence...................................... 56 Seepersad, Vishnu.......................................... 101 Seeraj, Anthony................................................ 36 Selman, Yolande V..........................................177 Seow, Wendy.................................................... 72 Serries, Maquada............................................ 151 Seudat, Carlene................................................. 32 Shah, Reaaz........................................................ 38 Shearman, Curtis..............................................98 Sherpa, Lopsang............................................... 34 Shim, Melissa.................................................. 149 Siewrattan, Prabha........................................... 28 Singh, Ganga...................................................... 95 Singh, Joanne................................................... 124 Singh, Joth.......................................................... 95 Singh, Khemraj.................................................. 78 Singh, Romesh................................................. 130 Singh, Stephen A...............................................41 Singhal, Harish K............................................ 124 Sinha, Sandip..................................................... 34 Sirinath, Baajnath............................................. 75 Slaytor, John..................................................... 110 Smith, Dirk......................................................... 26 Smith, Hugh...................................................... 110 Smith, Janice.................................................... 104 Smith, Jenifer...................................................... 51 Smith, Wessley................................................. 67 Sobion, Judith....................................................40 Solomon, Daniel...............................................176 Solomon, Homer................................................ 21 Solomon, Roxanne........................................... 36 Soo Ping Chow, Colin...................................... 37 Sookdar, Warren.............................................. 26 Sookdeo, Reshma............................................ 101 Sookoo, Olivia................................................... 35 Sookoo, Suresh B.............................................. 39 Sosa, Waltnel.................................................... 26 Soverall, Robert................................................. 32 Spicer, Gregory................................................. 32 Spiers, Stuart................................................... 164 St Clair, Anthony.............................................. 26 St Hilaire, Roger............................................... 151 Stephen, Karel................................................... 54 Stephen-Henry, Greta....................................125 Stoute, Valerie................................................... 59 Subero, Anthony C...........................................30 Suite, Winston................................................... 59 Sutherland, Kieran.......................................... 120 Sylvester, Neil.................................................... 55 Syms, Jaqueline.............................................. 108

Tarquini, Tracey.............................................. 154

Taylor, Ernest Ashley............................. 78, 169 Taylor, Giselle....................................................60 Taylor-Hanna, Andrea....................................30 Teelucksingh, Indarjit...................................... 56 Telfer, Derek.................................................... 169 Telfer, Kyle....................................................... 169 Tempro, Justin..................................................98 Terry, Georgina................................................158 Tewari, Ravi....................................................... 28 Tewarie, Nirad................................................. 160 Texeira, Nellie..................................................152 Thom, Hassel......................................................14 Thomas, Garth................................................. 151 Thomas, Neive................................................ 154 Thompson, Dayne...........................................136 Thompson, Robert........................................... 75 Thorne, Maria....................................................64 Tiah, Eugene.......................................................81 Ticklal, Dinesh.................................................. 112 Titus, Heather................................................... 36 Tom Wing-Bailey, Susan................................ 22 Traboulay, Paul................................................. 28

Usrathe, Deepak............................................... 34

Valley, Kurt........................................................ 26 Van Lowe, Amoy..............................................40 Van Oord, Sander............................................. 79 Vieira, H. Anthony............................................96 Villafana-Sylvester, Elena............................. 154 Vincent, Albert.................................................125

Wall, Gillian..................................................... 144 Walter, Kendal................................................... 21 Wan, David.......................................................123 Watkins, L. Anthony...................................... 154 Watkins, Tonia................................................ 154 Weekes, Tracey...............................................125 Welch-Farrell, Sandra....................................139 White, Darryl..................................................... 39 Whiteman, Pauline.......................................... 57 Wiggins, Roger.................................................. 78 Wilcox, Terry................................................... 120 Williams, Dwight ......................................... 102 Williams, Pamela..............................................40 Williams, Steve...............................................100 Wilson, Kris....................................................... 36 Wilson, Lygia................................................... 124 Wong, Anthony...............................................30 Wong, Robert.................................................. 130 Wong Won, Wendy...145, Inside Back Cover Woo, Brian......................................................... 26 Woodhams, Christopher............................... 121 Wooding, Camille...........................................156 Wright, Carlos................................................... 59

Yip Chuck, Karen..............................................30 Yorke-Westcott, Jacqueline.........................157 Young, Lily.......................................................... 37 Young, Melanie................................................ 112

189

INDEX BY COMPANY 1 On 1 Realty.................................................................................................................165

DSB Financial Solutions Limited.............................................................................. 42

A.S. Bryden & Sons Limited........................................................................................ 11

Dynamic Real Estate Consultancy Limited..........................................................165

Abeo Organisational Development Solutions.................................................... 157

Eastman & Associates Limited............................................................................... 152

Acclaim Freight & Logistics Services Limited ....................................................169

Employers’ Consultative Association of Trinidad and Tobago (ECA)..............................................................................14, 152

Ace Recycling Limited.............................................................................................. 104 Advance Readymix Limited...................................................................................... 48 Aeropost Network.....................................................................................................168 Agostini Insurance Brokers Limited......................................................................120 Airports Authority of Trinidad and Tobago..................................................... 18, 19 Allied Security Limited................................................................................................92 Almawi Limited...........................................................................................................103 Analytical Technologies Limited............................................................................103 Angostura Limited............................................................ 130, Outside Back Cover ANSA Automotive...................................................................................................... 50 ANSA McAL Group of Companies......................................................................... 50 ASCO Trinidad Limited...............................................................................................82 Ashland (Trinidad and Tobago) Limited................................................................67 Association of Real Estate Agents (AREA).........................................................164 Association of Trinidad and Tobago Insurance Companies (ATTIC)..................................................................................................126

190

Employers’ Solution Centre..................................................................................... 152 Engineering Associates Limited..............................................................................131 EOG Resources............................................................................................................ 74 Ernst & Young Services Limited...............................................................................37 Eve Anderson Recruitment Limited.......................................................................145 exporTT Trinidad and Tobago................................................................................146 Falck Safety Services...................................................................................................82 Farah Insurance Brokers Limited............................................................................126 Fircroft Trinidad and Tobago................................................................................... 84 First Citizens...........................................................................................................26, 27 Foxx Couriers Limited of Trinidad and Tobago..................................................169 Fujitsu Caribbean........................................................................................................110 Funds International Limited....................................................................................... 41 Global Financial Brokers Limited............................................................................126 Golden Key Real Estate.............................................................................................164

Atlantic...........................................................................................................................72

Government Human Resources Services (GHRS)............................................147

Auto Rentals................................................................................................................. 20

Guardian Group.....................................................................................................28, 29

Bank of Baroda..............................................................................................................34

Happi Group of Companies..................................................................................... 132

BG Trinidad and Tobago Limited.............................................................................73

Happi Products Limited............................................................................................ 132

Blackthorn Investments Limited............................................................................. 132

Heller Security Services............................................................................................102

bmobile............................................................................................................................13

HHSL Safety Systems Limited................................................................................. 96

bp Trinidad and Tobago (bpTT)................................................................................15

HRC Associates Limited........................................................................................... 153

Bristo’s Realty..............................................................................................................164

IBB Limited...................................................................................................................144

Burmac........................................................................................................................... 50

iGovTT.................................................................................................................108, 109

Business and People Development Associates Limited..................................158

Illuminat (Trinidad & Tobago) Limited...................................................................111

Cardea Health Solutions Limited.............................................................................93

Industrial Gases Limited (IGL)..................................................................................75

Caribbean Discovery Tours Limited...................................................................... 177

Inglefield Ogilvy......................................................................................................... 140

Caribbean Financial Group........................................................................................35

Innovative Security Technologies Limited.............................................................97

Caribbean Industrial Research Institute (CARIRI)............................................. 94

Insa Shipping Services Limited...............................................................................169

Caribbean Information and Credit Rating Services Limited (CariCRIS)........ 41

Institute of Banking and Finance of Trinidad and Tobago................................ 42

Caribbean Lifts Limited.............................................................................................. 46

Intercommercial Bank Limited (IBL).......................................................................38

Caribbean Safety Products Limited........................................................................101

invesTT Limited..........................................................................................................148

Caribbean Tech Disposals...................................................................................... 104

Island Finance................................................................................................................35

Caribbean Tourism Publications Limited (CTPL)..............................................176

J&G Supplies Just Clean Janitorial Services Limited.......................................... 89

Cevara Realty..............................................................................................................164

Jaric Environment, Safety & Health Services Limited...................................... 104

Chaguaramas Development Authority (CDA)..................................................176

Jo-Anne Mouttet & Associates Recruitment Services.....................................154

Chapmans Records Management Limited...........................................................151

Johnny Q Equipment Rentals....................................................................................76

CIBC FirstCaribbean International Bank................................................................36

Johnny Q Sound Company........................................................................................76

CIC Insurance Brokers Limited............................................................................... 122

Joint Medical Products Caribbean Limited........................................................... 98

Clean Image Carpets and Janitorial Services Limited.......................................158

Junior Sammy Contractors Limited........................................................................ 47

CNK Realtors...............................................................................................................164

Junior Sammy Group of Companies....................................................................... 47

College of Science, Technology & Applied Arts of Trinidad and Tobago (COSTAATT)........................................................................55

Kanhai Real Estate.....................................................................................................164

Corporate Professional Real Estate Consultants...............................................164

Kenny Partnership Real Estate Brokers................................................................164

Cuna Mutual Group................................................................................................... 123

KENTZ-OJ’s E&I Services JV.................................................................................... 50

Damen Shipyards.........................................................................................................79

Key West Property Services....................................................................................164

Development Consulting Center Limited (DCC)................................................151

L.P Marine & Industrial Supplies Limited.............................................................. 84

Diproinduca Trinidad Limited..................................................................................101

Label House Group Limited.............................................................................136, 137

DRA Consulting..........................................................................................................158

Laing Sandblasting & Painting..................................................................................77

Dynamic Real Estate..................................................................................................165

Lake Asphalt of Trinidad and Tobago (1978) Limited........................................78

Kencita Limited...........................................................................................................164

INDEX BY COMPANY CONTINUED LSA Management Consultancy Services ............................................................158

Stuart Spiers Real Estate Services Limited..........................................................164

Medical Associates Hospital Limited...................................................................102

SWF&Co....................................................................................................................... 139

Metal Industries Company Limited.........................................................................56

Tank & Fuel Services Limited....................................................................................83

MIC Institute of Technology.....................................................................................56

Tech Nine IT Solutions Limited...............................................................................113

Mical Marketing Limited......................................................................................... 140

The Accreditation Council of Trinidad and Tobago (ACTT)........................... 54

Ministry of Tourism.......................................................................................... 174, 175 Nagico Insurances...............................................................................................118, 119

The American Chamber of Commerce of Trinidad and Tobago (AmCham T&T)........................................................... 12, 157

Nagico Insurances (Trinidad &Tobago) Ltd .................................................118,119

The Beacon Insurance Company Limited.............................................................121

National Energy Corporation of Trinidad and Tobago...................................... 66

The Energy Chamber of Trinidad and Tobago..............................................12, 159

National Helicopter Services Limited.......................................................................21

The Environmental Management Authority (EMA)...........................................95

National Information and Communication Technology Company Limited..............................................................................................108, 109

The Institute of Chartered Accountants of Trinidad and Tobago (ICATT)................................................................................ 153

National Insurance Board of Trinidad and Tobago (NIB)................................ 125

The National Gas Company of Trinidad and Tobago Limited (NGC)....................................................... 64, 65, 66

National Training Agency (NTA).............................................................................57 New India Assurance Co (Trinidad & Tobago) Limited...................................124 ODYSSEY CONSULTinc Limited............................................................................ 153

The National Maintenance, Training and Security Company Limited (MTS).......................................................................................... 88

Paramount Group of Companies............................................................................ 48

Trinidad and Tobago Chamber of Industry and Commerce.....................12, 159

Paramount Transport & Trading Company Limited.......................................... 48

Trinidad and Tobago Chamber of Industry and Commerce – Tobago Division...........................................................................14, 159

Pereira & Company Limited.....................................................................................112 Petroleum Company of Trinidad and Tobago Limited (Petrotrin).............................................................................................................. 68, 69

The Trinidad and Tobago Institute of Architects..................................................51

Phoenix Park Gas Processors Limited (PPGPL)................................................... 81

Tobago Hotel and Tourism Association (THAT).............................................. 177

Pink Hibiscus Breast Health Specialists................................................................ 99

Tobago Information Technology Limited (TITL)................................................114

Piranha International Limited..................................................................................105

Today’s Optical............................................................................................................... 5

Plastikeep.....................................................................................................................105

Tourism Development Company (TDC)....... Inside Front Cover, 174, 175, 177

Power for Rent Limited.............................................................................................. 80

Tracmac Engineering Limited..................................................................................... 3

Premier Quality Services Limited (PQSL)............................................................. 60

Tracmac International................................................................................................... 3

Private Investments Co. Limited............................................................................164

Transport Solutions Limited......................................................................................23

Process Systems Limited (PSL).................................................................................51 PROCOMER – The Export Promotion Agency of Costa Rica.......................... 155

Trinidad and Tobago Association of Insurance & Financial Advisers (TTAIFA)............................................................................... 42

PTT Contractors Limited........................................................................................... 48

Trinidad and Tobago Bureau of Standards (TTBS).......................................... 100

RBC Royal Bank.............................................................................................................39 Rain Property Management Limited....................................................................164

Trinidad and Tobago Coalition of Services Industries Limited (TTCSI)................................................................................................... 14, 160

Recruitment Xperts Limited.................................................................................... 155

Trinidad and Tobago Convention Bureau................................................... 174, 175

Regency Recruitment and Resources Limited....................................................149

Trinidad and Tobago Hospitality and Tourism Institute (TTHTI)...................58

Renew Star Serpentine Limited..............................................................................150 Repsol E & P Trinidad and Tobago Limited..............................................................1

Trinidad and Tobago Incoming Tour Operators Associaton (TTITOA)............................................................................................... 177

Republic Bank Limited.......................................................................................... 30, 31

Trinidad and Tobago Manufacturers’ Association (TTMA)....................12, 159

Reputation Management Caribbean Limited (RMC)...................................... 140

Trinidad and Tobago National Petroleum Marketing Company Limited (NP) ....................................................................................... 70, 71

Rics Real Estate...........................................................................................................164

192

The Trinidad and Tobago Contractors Association (TTCA).............................51

ROYTEC......................................................................................................................... 60

Trinidad and Tobago Unit Trust Corporation (UTC)......................................... 40

Safe-tec Safety and Fire Equipment Technology................................................. 46

Trinidad Offshore Fabricators Unlimited (TOFCO)............................................83

Sammy’s Multilift Services Limited........................................................................ 47

Trinidad Properties Management Company......................................................164

Sandra Welch-Farrell & Company (SWF & Co)................................................ 139

TSG Consulting...........................................................................................................156

School of Higher Education....................................................................................... 61

Ultimate Events Limited...........................................................................................156

Scotiabank of Trinidad and Tobago Limited .................................................32, 33

University of Trinidad and Tobago (UTT).............................................................59

Scrip J............................................................................................................................138

Unlimited Power Tools Limited............................................................................... 49

Sea Jade Investments................................................................................................164

UWI School of Business and Applied Studies Limited...................................... 60

Self-Storage Investment Limited............................................................................158

VAGUS MRI Limited................................................................................................. 139

Servus Limited.............................................................................................................. 88

Van Oord....................................................................................................................... 84

Shipping Association of Trinidad and Tobago....................................................169

Vega Minerals.............................................................................................................. 48

Shipping Solutions & Services Limited.................................................................170 Simply Intense Media........................................................................................ 115, 135

Vehicle Management Corporation of Trinidad and Tobago (VMCOTT)............................................................................22

Southern Sales & Service Company Limited........................................................... 9

Vista Villas Property and Housing Development.............................................. 132

Streamline Systems................................................................................................... 157

Waste Disposals Limited.........................................................................................103