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CONTENTS AND PUBLISHERS NOTES
Contents So we here we are! Eight years have passed since that sunny day in 2003 when we decided to launch a magazine for the corporate events industry that visually demonstrated it’s charismatic side. Not many got it at first: they were used to seeing the same old thumbnail imagery and text-heavy design templates in corporate events magazines. We understood that, and as we explained, we were here for the longrun! Time has told it’s legend. Advertisers such as The Gherkin, The May Fair, Mont Blanc, Wembley Stadium, etc, became long-standing (and appreciated) clients. Year 4 saw us spin-off and create the annual COOL Venues Awards, which is now in it’s 5th year and the most successful corporate events awards video online (e.g: beating off the the likes of the London Bar and Clubs Awards with over 60% more views on youtube). This summer saw the launch of 20/20 speed networking, an event which brings our reader-buyers and suppliers together at mere fraction of the costs rivals charge and delivering twice as many meetings – a must for all in these hard times when you need more for your money!Where does the future lie for us. It would be easy to say it has only just begun..but really it has. I hope you enjoy this 8th birthday edition. There are a couple of features ‘replayed’ due to popular demand that conjure nostalgia,and yet are as relevant now as they were when they were originally written. And please make sure you respond quickly if you receive your lucky COOL Venues Awards party invitation. I don’t want any phone calls postevent this time. As always it’s a strictly limited affair. Enjoy!
Prestige events team: Publisher / Managing editor: Wesley Mendy Contributing editor: Kristiana Kruysmulder Art Director: Saroj Patel Graphic design: Lewis Flanders Promotion / Marketing: Errol Griffiths Advertising manager: Tony George Administration: Samantha Todd Financial controller: Chris Mendy E-mail newsletter design: Merlin Diavova
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17 Things you didn’t about Confex 2012 Readers Letters Looking back over 8 years in pictures Celebrity Shot Soapbox Simon T Bailey In the trade What we’re drinking Docklands In the country Small meetings Kanya King MBE Yorkshire On tour: Warwickshire 10 Global venues The perfect event formula HOT suppliers COOL ideas for teambuilding On-site@Teamsport karting Event security’s evolution over 8 years 20/20 in pictures @ The Hempel 20/20 in pictures @ Planet Hollywood 20/20 in pictures @ The Penthouse Caxton Manor interview Reviewed: What makes a great event venuewebsite? By Red Snapper Chas’ last word on hospitality Useful Websites
Editorial contributors: Simon T Bailey, William R Valentine, Sally Webb, Kanya King MBE, Sharon Ahimbisibwe, Eugenie Coleman, Chas Wheeler, David Laycock, Clayton Dean, Hope Mendy, Victoria Sowerby, Darren Halsall at Blue Tomato Prestige Events magazine is a MX4 Ltd publication. Prestige Events Magazine, 108 Clydesdale Road, Hornchurch Essex RM11 1AJ t:01708 737393 enquiries@prestigeeventsguide.com www.prestigeeventsguide.com
PRESTIGE
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COOL VENUES AWARDS
The 5th Annual COOL Venues Awards Nominees for updates visit www.prestigeeventsguide.com’
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17 THINGS YOU DIDN’T KNOW
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RSVP comes to International Confex
The London event show RSVP comes to International Confex 2012. Dedicated to delivering a fully comprehensive event and adding unrivalled value for exhibitors, the unique RSVP offering will be replicated at International Confex, providing the complete events solution for visitors. Integrating the RSVP brand and features will make the 2012 International Confex (6-8 March 2012) show an even better place for buyers and sellers of parties, meetings, conferences and events to network and do business.
Confex Knowledge Content is king at International Confex. Justifying a day out of the office, International Confex is set to provide not only a great day out, but to also offer return-on-investment and significant business impact. The educational content, speaker programme and business opportunities will ensure visitors get the very best out of the event.
IOEX
Taking place alongside International Confex, International Outdoor Event Expo (IOEX) will offer an international showcase dedicated to the innovative live event production and technology industry. Benefiting from the support of leading industry associations including EVENTIA, PSA, NOEA and ESSA, IOEX will serve the entire spectrum of outdoor events and event production.
Britain for Events International Confex will be flying the flag for the ‘Best of British’ in support of the Britain for Events campaign. Focussing on every aspect from live music and sport, festivals and cultural events, to meetings and conferences, exhibitions and trade shows; the Britain for Events campaign culminates in a week of events and activities of which many will take place at International Confex.
Loyalty Programme
The International Confex Loyalty Programme is all about maximising business opportunities for buyers and suppliers at the show. By booking your appointments in advance with a choice of over 1000 suppliers, covering Location Logistics and Something Special, you’ll receive an extensive range of rewards and benefits during and after the show. Anyone who’s serious about doing business can access the Loyalty Programme by booking appointments through Confex Connect (the online networking portal). Register to attend to receive your login details.
Inspirational speakers Working with the London Speaker Bureau, International Confex has called upon heavyweights such as Parag Khanna, named as one of Esquire magazine’s “75 Most Influential People of the 21st Century,” Terry Waite and Jo Malone to join the top line-up of speakers at International Confex 2012.
London & Partners
London & Partners, the official promotional organisation for London, is supporting International Confex. Having launched in April 2011, London & Partners has secured over 300 private sector partners, including many in the events industry like Hilton Hotels and will be bringing a group of hosted buyers to International Confex from the UK, Europe and the USA, helping to generate thousands of meetings between exhibitors and buyers at the show.
Association Day International Confex Association Day provides an exclusive stream of high-level seminars and networking opportunities for both UK and international associations. The comprehensive tailored programme and line-up of leading speakers will extend your business knowledge on a range of topics.
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17 THINGS
PA Day
In celebration of the UK’s estimated 600,000 highly skilled personal and executive assistants organising events around the world, International Confex is set to provide a free, tailored seminar programme during its very own PA Day. Taking place on Thursday 8th March 2012, the seminars will be delivered in conjunction with Susie Barron-Stubley of Castalia Coaching & Training, and will cover everything from relationship management, effective decision-making and resolving conflict in the workplace.
International Confex moves to ExCeL London
Whilst International Confex has enjoyed a long and successful partnership with Earls Court, the synergy between the show and hosting it at ExCeL is key to the shows growth. The close link ExCeL has with London City Airport will make Confex more accessible to international visitors and exhibitors, whilst the forthcoming developments including Crossrail and the proposed cable car will provide easy access for UK visitors.
Eventice
Organised by ESP Recruitment and supported by Event magazine and International Confex organiser UBM, Eventice is the Apprentice-style competition where entrants are set to compete for two roles on offer from Exhibition firm Tarsus Group and experiential agency George P Johnson. Finalists will present their ideas and take part in a number of challenging event management tasks at International Confex, where the winners will then be chosen.
Student Day - The Future is You
Student Day returns to International Confex for 2012. Dedicated to final year event management students, The Future is You conference is ideal for students embarking on a career in the events industry. Students will receive practical advice from industry experts on employment and career development and gain insights from a line-up of leading event industry insiders.
The Next Big Thing
Brought to you in association with Sternberg Clarke and supported by Event Magazine, ‘The Next Big Thing 2012’ – is the talent competition for acts wanting to break into the UK corporate events industry ’The Next Big Thing’ provides the opportunity for new or unsigned acts to demonstrate their worth in front of a major events audience, with the competition culminating at International Confex. Entries to this years’ competition are now open.
Location
Such is the breadth of Location, this area will serve visitors seeking a setting for any sort of event – from a meeting to a corporate day out. Exhibitors within Location are all premier destinations and venues from the UK and around the world. Visitors seeking UK or international venues can speak with a selection of the leading venues showcasing their services at International Confex.
Logistics
Any buyers looking for stand designers, production, promotional products, audio-visual and lighting, event technology providers, flooring, graphics, furniture hire and event insurance providers can source products and services from a range of suppliers in the events industry in the Logistics section at International Confex.
Something Special
Incorporating corporate entertainment, gifts, awards and team building offerings, the Something Special section will be home to a number of awe inspiring pavilions and feature areas.
29 years old - Confex history
Throughout its 29 year history International Confex has only been at three venues, growing each time. Having originally launched at the Business Design Centre in Islington and then moving to London’s Earls Court exhibition hall and conference centre, International Confex will see in its 30th year at the ExCeL London in 2013.
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READERS LETTERS
ASK PAUL
Our sartorial expert, leading Saville Row tailor Paul Wilkinson answers your questions to assist you in ensuring your presence commands the room in this era when you can’t afford to risk looking second-best. Paul has 10 years of bespoke tailoring experience. Raised in strong Scottish stock, Paul is renowned for his warm, lively, and charismatic personality, astute eye for detail, and colourful opinions on formal dress. Paul’s client portfolio is not restricted to bankers! His client portfolio is very eclectic: from club owners to party planners and premiership footballers to pop stars. WINNING LETTER Dear Paul, My husband is a huge fan of shoes but I am trying to get to move away from loafers and oxford’s. What can I suggest to him and what tips can you give on adding accessories to bring him on-trend? Emily, Manchester I’d suggest going with a brogue boot. Either colourway of black or brown looks fantastic. Add to a brown pair a set of red or white laces and I guarantee you, he will be ontrend (or should I say, ahead of on-trend) – as coloured laces in brogues will be the rage next February 2012. Dear Paul, I’d really love to wear a top-hat or bowler-hat to work. Why is it only seen as acceptable to wear them on certain occasions? Gulliver, London SW3 First off, I love individuals and I personally feel that we unfairly treat headwear almost like fancy-dress for wearing only on special occasions. Wearing headwear in the office is a no-no, but hell yeah, wear a hat on the street. And women love it too. I always look for someone who can bring in their own little bit of individuality. There is something about the individual’s character and character that I love as a successful business owner. Not enough props and accessories worn today in my opinion. It’s the age of the New Gentleman.
go out and spend another £3000 on replacements to show of her new figure. Any tips on where to go, or alternative expert advice to show her? I want to go on holiday this Christmas! Michael, Solihull Personally I would advice at this time of the year to look out for the sales and find a garment that can be altered by a professional tailor. So send her off to the sales with a couple of hundred pounds to the high street and send her to me! Dear Paul, What tips can you give me for fabrics this winter and what I can buy my husband? He’s a bit of a casual and could really do with smartening up, but my budget is restricted to £750. Pam, London EC1 Tweed is coming back in. Call it the Downton Abbey effect. I think you will find a range of fantastic tweeds. Without knowing your husbands skin-tone, build, etc, I would advise visiting a tailor. For shirts, I think T.M Lewin offer a fantastic range and have some amazing deals on leading up to Christmas.
Ask Paul a question and win a fantastic Montblanc Pen . Thank you to Montblanc Corporate Gifts for the fantastic prize of a timeless Meisterstuck Platinum Ballpoint Pen (www.montblanccorporategift.co.uk). Email your questions to us at enquiries@prestigeeventsguide.com for a chance to win next time and to receive another piece of writing culture from Montblanc Corporate Gifts. A time honored tradition.
Dear Paul Help! Help! Help! My wife has recently been on a Weight Watchers programme and has lost 4 stone. Though she has a wardrobe of fantastically tailored suits for work, she now wants to
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EVENTS P R E S T I G E
EVENTS P R E S T I G E
YOUR ESSENTIAL GUIDE TO EVENTS
THE DEFINITIVE GUIDE
F O R D E F I N I T E O R G A N I S E R S O F C O R P O R AT E E V E N T S
The UK s Greatest Events Buildings
LONG-HAUL DESTINATIONS IN THE LAP OF LUXURY
The Truth About Awards Ceremonies
Dubai
WHY SHOULD YOU USE AN EVENT MANAGEMENT COMPANY
builds on mice success
THE HOSPITALITY EVENTS YOU CANNOT MISS IN 2005
How to stage the perfect Christmas Party
THE LATEST CONFERENCE VENUES
AWARDS CEREMONIES WINTER 2004
PRESTIGE EVENTS WINTER 2010 EDITION
WWW.PRESTIGEEVENTSGUIDE.COM
8TH BIRTHDAY:
Prestige events sUMMer 2009 edition
www.PrestigeeventsgUide.coM
PRESTIGE EVENTS MAGAZINE OVER THE YEARS
COOL VENUES AWARDS RESULTS CORPORATE THEATRE : ADRIAN LESTER REVEALED THE CLASS OF 2010 COOL VENUES AROUND THE GLOBE WAY OUT WEST WORLD CUP 2010 HOSPITALITY CORPORATE DINING CHEF’S SECRET INGREDIENTS SCOTLAND BOARDROOM FASHION TIME TO BE RADICAL THE GIRL’S A BIT SPECIAL EVENT STAFFING AGENCIES: A NECCESITY IN CURRENT TIMES? GET PAID FOR PROBLEMS SOLVED AND NOT THE PRODUCT YOU OFFER
P R E S T I G E
The journey began as an idea back in early 2003 to create an events publication that would address ‘the hairs up on the back of your neck’ factor that was being ignored by all publications in the corporate events industry. Coming from a background of big publishing houses where I launched publications such as Women’s Health, I understood the economic constraints based on large multiple print-paper orders and sticking to a set template and maximising page yield.
ThE GuIdE ThaT MakES EvEnTS SIMPlE
WHO’S COOL? ThE 2008 COOL VENuES AWARdS RESuLTS/ hOW TO kICk ThE CREdIT CRuNCh INThE N***! / A-Z Of EVENT PROduCTION / ESSEx ANd YORkShIRE REVEALEd/ ThE EVENT SuPPLIERS WhO mATTER/ fOOd ANd dRINk: TOP 10/ RECRuITmENT/ ThE kINGS Of hOSPITALITY www.PrestigeEventsguide.com PRESTIGE EVENTS WINTER 2008
PRESTIGE EVENTS SPRING 2009 EDITION
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My idea was to create a publication that represented everything corporate events in a manner that was ‘all-things-visual’. At first, the industry was understandably sceptical, but in time more commercial heads turned to understand why our readers/their target audience were engaging with this new magazine, Prestige Events.
sponsored by Mont Blanc for the past few years, a demonstration of it’s unique positioning. It also makes me so proud to see it appear as the only media coverage or awards used on The Gherkin’s website (not GQ, Vanity Fair, Wallpaper, Square Meal, Event , C&IT, etc). 2011 has seen the launch of another event designed to bring our readers closer to suppliers that we can recommend: 20/20 speed networking. The event was created on the back of attending far too many networking events that aren’t structured and often leave you coming away stinking of warm wine and two business cards (..and I don’t drink, so the former is a general consensus!). Once again sponsored by Mont Blanc as a direct result of the level of prestige this speed networking event attains, 20/20 brings together bluechip event organisers that subscribe to Prestige Events and carefully selected suppliers that can inject charisma into the former’s events portfolio’s. The results can be seen in this edition on pages 56-60. The other unique selling point is that it addresses these dark times by charging up to 1/10th of the cost of rivals and guaranteeing twice the number of meetings with an event theme that is central to each event.
2007 saw the launch of Prestige Events magazine’s COOL Venues Awards. In keeping with the magazine, the COOL Venues Awards was created to celebrate the charismatic factor that is ignored by all other industry awards. It is not a study of technical factors (we leave that to Event magazine, etc, which do it so well). It is a barometer of what are the most visually charismatic venues – the 2nd So what does the future hold? Whatever factor when you choose a venue…after brings us closer to buyers needs. location of course. The event has been
40 Under 40 (PArt 2) 300 venUes tHAt everY event orgAniser MUst visit cHristMAs PArties How to stAge A greAt AwArds evening tHAMes-side venUes YorKsHire esseX corPorAte dining tHe QUeens oF HosPitALitY PiMP MY event cAtering trends worLd cUP 2010 HosPitALitY MicHAeL JAcKson : King oF entertAinMent wHY YoU MUst Use An AgencY FiLM PreMiere PArtY venUes event FAsHion
P R E S T I G E
ThE GuIdE ThaT MakES EvEnTS SIMPlE
The Regions and venues outside London that really matter The venues that make London great Execute the perfect Christmas Party Corporate fun
TImE TO PaRTy PRESTIGE EVENTS auTumN 2007 EDITION
SPECIAL A5 EDITION VOLUME 8 EDITION 3 WWW.PRESTIGEEVENTSGUIDE.COM
EXTREME TEAMBUILDING THE PERFECT 2 DAY CONFERENCE MEMBERS CLUBS SCOTLAND VS NORTHERN IRELAND REDUNDANCY FASHIONABLE FLANDERS STATE OF THE ART VENUES GREATEST MEETINGS OF ALL-TIME NOTTINGHAM SCOTLAND BUSINESS TOURISM CORPORATE TEAMBUILDING VENUE FOCUS – THE INTERNATIONAL CENTRE THIS MUCH I KNOW ABOUT AWARDS CEREMONIES CHEF’S COMMENTS
40 UNDER 40 HOW WE’LL BEAT THE CREDIT CRUNCH THE CAMPAIGN AGAINST BORING EVENTS WHY IT’S NEVER BEEN SO GOOD TO USE A HOTEL FOR EVENTS THE COOL VENUES AWARDS IN PICTURES LAS VEGAS SCOTLAND DISNEYLAND BARS, RESTAURANTS AND CLUBS CATERING TEAMBUILDING EVENT MANAGEMENT
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ThE GuIdE ThaT MakES EvEnTS SIMPlE
The 2007 COOL Venue Awards The regions outside London that really matter The suppliers to look out for in 2008 Meeting the budget in style London A-list venues
COOL MATTERS www.PrestigeEventsguide.com PRESTIGE EVENTS WINTER 2007/08
CELEBRITY SHOT
ADRIAN LESTER of BBC1’s Hustle captures his favourite venue image.
(pictured) Malamaison Birmingham’s stairwell PrestigeEventsGuide.com
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Acoustic Ensemble
Little Big Band
DJ Set
Chill Out Set
Tel: +44 (0)208 968 3000 Email: enquiries@urbansoulorchestra.co.uk www.urbansoulorchestra.co.uk
Urban Soul Orchestra (USO) is a contemporary and versatile string ensemble with a unique twist, incorporating percussion, bass, DJ and vocals.
SIMON BAILEY
VUJA DE THINK DIFFERENTLY
“We cannot solve our problems with the same thinking we used to create them.” That sage perspective comes from Father of Modern Physics Albert Einstein, and offers a practical explanation of “Vuja de,” which is the opposite of déjà vu. Simply put, it’s using a fresh set of eyes to see the same thing as everyone else sees but to understand it in a unique way or see a fresh opportunity for the first time. In an era of significant global competition with the BRICS nations (Brazil, Russia, India, China, and South Africa), there is no room for being an anemic thinker. Men and women who will thrive in this decade will expand their knowledge bandwidth and think differently about their client solutions. What about you? Do you Vuja de? Do you think differently? Do you see the future in the present or do you see what everyone else sees and accept it at face value? A Vuja de thinker is constantly scanning the environment to see where things are headed. They have a knack for reading the tea leaves of the times and thinking like a poker strategist. People who are use to deja vu thinking become robotic in their execution. Vuja de thinkers ask “why are we doing this and is there a better way?” Let me bottom line it for you – thinking differently is the new killer app. Men and women who implement their own routine of mental gymnastics are constantly looking at business and life through the lens of Vuja de and saying enough is enough. Something has to change. Here are four tips for you to think about:
1.
Take yourself out of point-less meetings that seem to drag on and accomplish nothing. Get up and walk out.
2.
Ask yourself when you are working on any task or assignment, “is this the highest and best use of my time?” If not, shift gears.
3.
The person that “knows how” will have a job and the person that “knows why” will be the boss. If you intend to think differently, then you need to know how and why.
4.
Develop thyself. Set aside time every week to learn, polish, discover or reaffirm what you already know. You are being invited to grow at the speed of change.
Simon T. Bailey, is a Brillioniare and visit www.simontbailey.com
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IN THE TRADE
IN THE TRADE WITH.......
Valerie Brooks
Back in 1987 when the events industry was just starting to bloom Val started her first company organising corporate events, charity balls and activity days for City firms. 20 years later and an impressive history of events and prestigious clients behind her she is still energetically marketing, selling, creatively designing and packaging events for a privately owned collection of venues in London. Q/ What preparation goes into your product?
The Bourne Collection is a diverse portfolio of venues and we need to keep each of them highly individual in management, style and character to make them attractive and fresh. At the same time, in order to deliver a high level of quality throughout we have introduced a standard events policy in the group so that our clients feel comfortable and receive the same professional service in all of the venues.
Q/ You have a vast client portfolio. Care to name a few? And what do you feel was the defining factor in establishing your relationship? I have been really lucky to work for some amazing clients over the years. I hardly know where to start; my favourite events were for The Sun and News of the World, Press Complaints Committee, Lloyd’s of London, Butler& Wilson, Clifford Chance.. Now I work with such a diverse range of firms like Barclays, Linklaters, Ernst and Young, IBM, Shell, Bouygues, ITV and a lot more individuals these days (who I really cant name) who are arranging some fabulous private parties and celebrations. I hope that my experience shows and that I inspire confidence because I have an adaptable approach to clients and always look for ways to provide added value.
Q/ What’s it like working with such big-name clients?
Corporates with big events teams often have strict guidelines to follow and it can be difficult to fit a square peg into a round hole sometimes. I try to be flexible wherever possible but I am not afraid to make unpopular suggestions where I believe it will benefit their event. The event teams in big firms also tend to know exactly what they want whereas individuals usually need more creative help so its often more exciting to be at the planning end of an event for smaller clients and one–offs.
Q/ Where does the energy come from? From having new challenges. projects to work on.
I love having creative
Q/ What was the inspiration behind you getting involved in corporate events? Originally it was because I was working in Lloyd’s as a reinsurance broker and I decided I wanted a family. Having my own business was supposed to be less time consuming and I thought the hospitality industry sounded a tad glamorous! Wrong on both counts!
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Q/ Who or what are your inspirations: career-wise and in life, per se. What experiences or I wisdom did they pass onto you?
I’m on the board of ISES. Connections made through that can solve all manner of problems. I always work with other members when I can and there is an amazing support network of people who are always willing to share ideas, experiences and even clients on occasions! Most importantly I’ve learned to be conservative with income forecasts and careful with expenses.
Q/ Is there another organisation in the industry that you admire? Oh yes. I am hugely impressed by the way Rene has created a brand out of a marketing idea by making The Westminster Collection as strong a portfolio in the market as UVL. I’m using that as my model for The Bourne Collection.
Q/ What do you look for in a client? Blind trust and a sense of humour!
Q/ What does your organisation guarantee an event organiser?
Because I’ve been an event organiser I know they need to have confidence in the venue to deliver. I also know they sometimes need flexibility and so I always look to see if we can adjust the boundaries to suit them. I often refer clients to different venues if I think they would suit them better. Of course I try to keep that within the group but sometimes it might not work and I am happy to recommend alternatives. We are all about goodwill and customer relationships.
Q/ What jewels of wisdom do you have for fighting through these hard and sticky times? I’ve already worked through one recession and survived. With that experience behind me I think its vital to stay focussed and optimistic because recessions are cyclical and by their very nature they cant last forever. I am ruthless in cost cutting even if it means something dramatic like moving to cheaper offices or even losing staff. In some cases it could really help to consider joint ventures to share resources.
IN THE TRADE
......................................... Emily Kenward
event. Northfields has been in the business for almost 60 years so we’ve got to know the industry very well and pride ourselves on our knowledge and ability to make events look extra special!
Q/ What’s it like working with such big-name clients?
It’s very exciting getting involved with such large and established companies and being able to network with such a vast circle. Our smaller customers are also very important to us and will receive exactly the same level of service. Customer service is key no matter how large or small an event is.
Q/ Where does the ‘energy’ come from?
Well the office fuel for energy is cake! A bit of sugar does wonders! But really the energy comes from seeing the results of events we have supplied linen for and great feedback from our customers, small and large.
Q/ What was the inspiration behind you getting involved in corporate events?
Northfields have been making special events extra special for more than 40 years. Their reputation as a linen hire company is second to none. Not only do they hold an unbeatable depth of stock and offer an amazing choice of design – their customer service is simply outstanding.
Mainly the level of creativity, fun and interaction with the customers. It’s fast paced, always busy and you can be working on really intimate events and then huge events so your day is always varied. There’s always so many new events to get involved in too so the opportunities are endless!
Q/ What preparation goes into your service?
A huge amount of preparation goes into what we do to provide the highest level of service and high quality product. We have our own laundry and manufacturing department on site too so we have a good quality control system in place. We research all of our customers and their events so that we can work with them recommending colours and fabrics to use and how to theme their event. Many customers rely on us to help them choose their table linen themes.
Q/ You have a varied client portfolio. Care to name a few? And what do you feel was the defining factor in establishing your relationships?
Yes definitely, we work with a lot of the key five star hotels in Central London and many other different venues. We also work with caterers such as Rhubarb at The Royal Albert Hall, Jamie Oliver’s Fabulous Feasts, Moving Venue and many more. I guess the defining factor in establishing relationships with our customers is the fact we offer a personalised service so we will go and meet with the customer, spend time getting to them and their business and work with them to create their table linen themes for each
................. PrestigeEventsGuide.com
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WHAT WE’RE
WHAT WE’RE EATING AND DRINKING
DRINKING... The latest in top tipples, brilliant bars and cool cocktails. That should lift your spirits. written by Darren Halsall BEER PREDATOR
A beer designed to shake up your curry-side quaffing. Mongoose is a premium Indian lager developed by Wells & Young, and it’s already won a number of medals and accolades from the beer world. Its name is referential of the mongoose’s ability to devour whole venomous snakes. Snakes such as the, erm, cobra...
www.mongoosepremiumbeer.co.uk | @mongoosebeer
BEING A GIN IS COOL It really is. The grapefruit and coconut infused modernity of Hoxton Gin, which looks good in a pair of skinny jeans; Jensen’s Bermondsey Gin which recalls a recipe from 1830; and the aphrodisiac loaded Pink Gin from Edgerton all mean that gin is just for granny no more. www.hoxtongin.com | www.bermondseygin.com | www.edgertonpink.com
INDIAN INVASION Tempting the tempers of the Scots, a new bar in Soho is pouring out the virtues of Indian whisky. Carom on Wardour Street partners its Indian restaurant with spiced-up cocktail offerings, sub continental wines and a range of exquisite single malts from the Amrut distillery in Bangalore.
www.meza-soho.co.uk | @caromsoho
QUICK-TAILS Queues don’t quench your thirst and busy bars are hardly becoming, hence the event industry’s quickness to adopt Coppa Cocktails. Offering premium ready-made cocktails in single-serve measures, the guarantee is that you shouldn’t know it wasn’t freshly made. Unless, of course, you spotted the sleek cocktail shaker style design...
www.coppacocktails.com
CHAMPAGNE SUPER OVER? Well, not quite. But France-free fizz is popping up all over the capital. Try the extensive Franciacorta menu at Dego on Great Portland Street to discover Italy at its bubbly best, sample a glass of ‘Krug of Argentina’ at Gaucho restaurants, or visit the UK’s first dedicated Cava bar at Pizzaro on Bermondsey Street.
www.degowinebar.co.uk | www.gauchorestaurants. co.uk |
Blue Tomato is London’s Premier Restaurant & Food Guide, offering up the latest in food & drink news, reviews, interviews and epicurious travel. www.bluetomato.co.uk | @blue_tomato PrestigeEventsGuide.com
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DOCKLANDS
.08
DOCKS
ONCE UPON A TIME
IN LONDON Anyone Can Fall In Love with London’s Docklands By Matt Smith and Wesley Mendy “…….and the 2012 Olympics goes to the city of …. London!” Like the tales of the great American Wild West and the pioneers who set out to build the cities that makes it one of the greatest stories of the past 200 years, the monster that is London’s Docklands is a region that evokes a similar spirit. 25 Years ago, the docklands region was better known for being exactly what it was. Made up of flatlands and docks and holding raw commodities. The legends are folklore; Ronnie and Reggie. Alf Garnett. The Elephant Man. Bobby Moore. Oliver Twist. Don’t get me wrong, it has a truly rich heritage. But the Docklands of today is a territory that is the envy of the world – remarkably a city within a city born within our lifetimes. And one that will grow in global focus and awareness when the 2012 Olympic Games comes to IT’S neighbourhood. With an unbeatable range of topquality venues and excellent trans-
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port links London Docklands is now firmly on the map as the capital’s top destination for that all-important corporate event. From the Thames Barrier to Tower Bridge. Known to many as ‘Manhattan on Thames’, Docklands is the face of 21st Century London, attracting highflying businesspeople from around the world. While Canary Wharf is a magnet for big global businesses, other areas of the East End are home to a range of small, independent businesses run by ambitious, success-driven entrepreneurs. Transport in the area has benefited from recent improvements to the Jubilee Line underground service while the reliable Docklands Light Railway (DLR) is being extended to serve London City Airport – already a firm favourite with business travellers from around the world. Meanwhile the popular Thames Clippers riverboat service offers travellers a stress-free
journey along the Thames between London Eastside and central London. But Docklands’ excellent transport links don’t end there. Stratford International Station makes travelling to London Eastside even easier. Let the train take the strain and arrive in comfort from Paris, Brussels, Lille and other top European destinations. Add to this a massive variety of topquality, quirky and classic venues and you have all the ingredients for a perfect destination for that high profile corporate event. The East End’s venues have never been more in demand. This is highlighted by the success of The Essential Venue Guide for London Eastside. Now in its eleventh year, the awardwinning Tower Hamlets Council-produced guide provides a comprehensive listing of the East London’s top venues. This year’s guide is bigger and
DOCKLANDS
better than ever: it’s selection of venues includes two World Heritage Sites at the Tower of London and Greenwich. The guide offers user-friendly tools such as useful listings for venues that offer great views, are excellent value for money and have outside spaces or purpose-built auditoriums. Or how about taking a break from terra firma and taking to the water for that important corporate event? Be it a team building exercise or that away-day with a difference, Docklands provides a huge expanse of water perfect for that fun event that is guaranteed to live long in the memory. Many of Dockland’s trendy, stylish venues have been featured in major
Hollywood blockbusters – further proof that the eyes of the world are firmly focussed on what East London has to offer. Films shot on location in local venues include the smash hit movie Batman Begins, Basic Instinct 2, the remake of legendary Brit-flick, Alfie, Layer Cake, least not forgetting the one that fortells the growth of the Docklands region, The Long Good Friday. As you take off from City Airport (or land), you will see directly beneath you the setting for the famous gunbattle scene in Stanley Kubrick’s classic film, Full Metal Jacket. More and more companies are planning their corporate hospitality events to coincide with major international shows and exhibitions
held at East London’s massive Excel centre. Recent exhibitions that have attracted major corporate interest include the National Motor Show and the London International Boat Show. Each year, Anthony Robbins chooses Excel for his world-famous seminars, and of course, Confex moves to the venue in 2012. Why not visit Tower Hamlets Council’s website - www.towerhamlets.gov. uk/data/discover – and download a copy of The Essential Venue Guide for London Eastside. Alternatively, call 020 7364 4458 to request a copy to be posted to you. Below is a small selection of
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DOCKLANDS
just some of the quirky, quality venues that can be found in London Eastside. •
Christ Church Spitalfields
Magnificently restored, Christ Church is an unforgettable event space. The Nave’s bold columns and ceiling of flowers create a versatile space, ideal for award ceremonies, dinners and drinks receptions as well as concerts, charity fundraisers and presentations. •
East Wintergarden
The East Wintergarden is a spectacular glass covered atrium boasting a light and elegant atmosphere
accommodating up to 600 guests seated. This unique and stylish venue has hosted lectures, product launches, awards dinners, business and charity receptions, Christmas parties, film screenings and sporting events. •
The Gun
An exceptional Grade II listed 18th Century riverside pub, once frequented by Lord Nelson and Lady Emma Hamilton. The elegant dining room and riverside terrace are both perfect surroundings from which to enjoy high-quality cuisine.
•
Formans Fish Island
A brand new corporate event and party venue with two spaces with capacity for 200 and 600 respectively. Both have unrivalled 2012 Olympic views and have already been host to spectacular events including the Academy of Culinary Arts AGM and Forman & Field’s British Food Fortnight open day. Take it from us, if you are seeking a region for your next event that will get the emotive and creative juices flowing, London’s Docklands is richer than albeit a handful of regions in the world…………..and guess what? It’s on your doorstep!
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IN THE COUNTRY
S
ince I was kindly invited by Wesley Mendy, just over a year ago, to write for Prestige Events, I have constantly badgered him about allowing myself to write a feature on Country Venues. For I am one of the converted who believes strongly that country venues offer the event organizer something that cannot be rivaled.
The UK is the envy of the Conference, meetings and events world for it’s huge array of venue types. But I believe, in my opinion, that it’s the Country venue which stands out above the rest. Think of the variety of venues that fall under this category: castles, lodges, country mansions, stately homes. Forget the age-old argument about technology. I have not yet stayed at a venue that does not supply a broadband connection. Sure, there are still some playing catch-up, but you’ll find that almost all country venues see the aforementioned as a pre-requisite on the list of must-haves for residents. If your group want seclusion for reasons of privacy and security, you won’t get an absolute guarantee of that in town. There are just too many public eyes and ears in my
opinion. A venue that recently opened it’s doors to the C&E sector is Alladale. Located in the high Highlands, it has everything that you could want if a discreet locality in the glorious climes of Gods Country is your desire. Whilst on the region of Scotland, I recently enjoyed the pleasure of staying at the Aviemore and experiencing off-road driving when not working. And without wishing to teach you how to begin the art of sucking eggs, we all know that events, particularly things as dull as conferences, should be aligned with a portfolio of entertainment options. Why do you think the G8 convened at Gleneagles. These days your group want it all when you set a date for a 3-day conference; fishing to golf, 4x4’s to spa’s, shooting to archery. They want great culinary too. The likes of Brocket Hall have hosted Kings, Queens, Presidents, etc for centuries because they have got the important requirements spot-on. Sure location, location, location is the first consideration, and if you think your attendees aren’t capable of traveling out-of-town, fair enough. But if they are capable, then the second element in decision-making – the aesthetic - merges with the location aspect, and I believe the country venue wins hands down.
DOING IT IN THE COUNTRY When the country meets business you can’t fail, writes William R Valentine
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SMALL MEETINGS
WHAAAAAAAAT! The tale of one man’s efforts to win at a recent small meeting….
W
haaaat! Where did the time go? A combination of (too much) Roderer Crystal, Vintage claret.. and a ‘get out of Jail’ Big Mac (mmmm!) had conspired to leave my head feeling about as safe as Sunderland’s Premier League status! I could have sworn that tomorrow was Sunday. Kicking out at the duvet, I felt out along side my bed dragging up my abandoned jacket and rummaged through for the source of an all to familiar tune. I focused my spinning eyes on the message which my trusted Blackberry was willing me to focus on. ‘ Conference presentation. Head Office 12.00 noon’. I don’t know if There has ever been a bed equivalent of the magician pulling a sheet from beneath a table laden with crockery, but if there wasn’t before, there is now! Feet do your stuff! I was all at once brushing my teeth, combing my hair and splashing water on my face. I’d been so wrapped up celebrating the fact that I’d been promoted to head of Brands, I’d forgotten that the Pitch was today! Keep cool,
you can do this. The statement was fast becoming a chorus.. and I was out of tune and forgetting my lines. Coffee in hand I bashed out an e-mail. All copied. Right. Hell, I need to speak with the head of IT! A frantic 15 minutes of cajoling had secured a deluxe conference room. Bad news was that every other room was booked out and I’d have to hire in practically everything I needed. The full board would be in attendance! To me, Lower end technology looks out of place in an executive boardroom. You want tech that will both turn heads and make presentation aims easier. I knew that I’d be 100% reliant on the attendees making copious notes, but wanted to ensure that there was no distraction of keyboards clacking. Problem solved. Our IT guy suggested populating our conference room with tablet PCs. Tablets are retro-tech: no keyboards-actual handwriting. You can write, rather than type, in a meeting, and your handwritten notes are immediately digitized. A Video conference phone is an absolute presentation room staple.
Our MD was on hand in New York and his imput was vital. A projector will give the PowerPoint presentations a more professional feel. A short streaming visual complimented with a super surround sound A must have is a Whiteboard recording device. Mad to risk losing the biggest idea of a working lifetime simply because the tiny ‘save’ this instruction was unreadable to the attendant eyes when written on the whiteboard. That secured I was ready to roll. Just need to run through my strategy. VSA. I knew what we were selling, our Competitor pricings, our Market place positioning, and what I needed to do to impregnate the subconscious minds of our target market. Six of the board were struggling to meet their divisional objectives and I’d primed the visuals to reflect their needs. I can predict this outcome! I’m set. Make them Visualize the pitch, feel them Sensualise the pitch and THEN watch the pitch’s purpose, Actualise! Hit the right notes and the rewind and replay is going on in their minds 24/7 365. Marvin Gaye (‘Let’s get it on!’)
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KANYA KING
This much I know about
Award Cerem This year was the MOBO Awards 15th anniversary and it was magical and a true celebration of what has been an impressive year for the UK urban music scene. What stood out for me this year was the dominance of UK homegrown talent, with Tinie Tempah and JLS both winning multiple awards. There was some unique collaborations JLS gave a memorable performance alongside Travie McCoy and our Grime boys Tinchy, Tinie, Devlin, Professor Green and Giggs ended the show with a UK bang! We also had performances from Mark Ronson, Roll Deep, as well as appearances from Jermaine Jackson, Corinne Bailey Rae and Michelle Williams, to name a few. The reception for Billy Ocean was unbelievable, young and old show their appreciation with the rousing applause given. This was our first ever event in Liverpool and only the second venture outside
of London; the ECHO Arena was a pleasure to work with and a world class venue to use. From an idea conceived many years ago, to becoming the biggest urban awards ceremony In Europe, I often reflect on the journey of MOBO and how it has arrived at where it is today. Aside from never giving up, hard work and a good team, MOBO has always had great partners and sponsors to work with. Lebara Mobile was our main sponsor again this year and we really value their friendship. We work with a multitude of partners to create our VIP experience, to name a few; Champagne companies Angel and Lanson, Danoff Vodka, Pure Lochside, DJ Hero2 and even Reggae Reggae Sauce; showing that when you put the right ingredients together, the results can be in a league of it’s own. I am thrilled with the level of success that MOBO has achieved and I’m looking forward to what is coming next.
Over the years there have been many lesson learnt. Here are the top 10: 1. Be organized It is vital for me to be organized and meticulous with detail when I’m constantly juggling various tasks. Always make sure that you keep on top of the work load and take steps to manage your diary and priorities. I make it a habit of striking through tasks once they are completed. 2. Get a good team You are only as good as your team and I am lucky to have good people around me. We also outsource and have been privileged to work with great companies such as Done and Dusted and Logistik who helped to make the
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KANYA KING
emonies by Kanya King MBE, creator of the MOBO’s
15th anniversary celebration high class. 3. Communication is paramount It may seem obvious but it is so important to communicate well with your team. I have regular meetings and updates to ensure the team has full clarity of their roles and their deadlines. 4. Keep your goals in mind Have a clear idea of your targets and what you want to achieve, remind yourself of these to avoid veering off course. 5. Remain calm Putting on any event can be very hectic and stressful. It is integral that you remain focused and have contingencies in place that can alleviate unforeseen problems. For example 2001 was a vital learning curve for me. With only 3 weeks to go until the Awards, September 11th tragically occurred and people panicked and said that the US artists wouldn’t fly after such a catastrophic incident. I had to remain calm and decide whether or not the show should go ahead. I went ahead with the show, Luther Vandros pulled out, however Usher and Dionne Warwick stepped in at the last minute and R Kelly (I believe I can fly) came over by sea on the QE2 and the show turned out to be one of our best! 6. Trust your instincts I have learnt over the years that you shouldn’t let anybody tell you that you can’t! If you truly believe in your venture, trust your instincts and be relentless. If I hadn’t stuck to my guns and believed in my idea, I would never have remort-
gaged my house to fund the first awards back in 1996 and there would probably be no MOBO Awards today. I wouldn’t have done that if I didn’t believe in my own convictions. 7. Be realistic It is important not to underestimate the challenges and obstacles that can present themselves during the course of putting on an award show. Have realistic expectations of timescales, budgets resources and your aims. I always aim high but I make sure that my aims are reachable. It is better to do a little really well, than to try to do too much and get it all wrong. 8. Put in the work Growing up my father always told me “Be the best that you can be” that has always stuck with me and is why I have worked so hard to make this event the success it is today. From my experience, long working days and continuing work when you get home is just part of the job. That is why it is so important that I love what I do.Team MOBO is a small team and it is through hard work that we put on a groundbreaking event every year. 9. Reflect Each year we have a full debrief after the awards and evaluate what worked and what didn’t and where we need to improve. This enables the awards to go from strength to strength. We discuss if objectives were met. I get feedback from those involved in the event so that we can learn from successes and mistakes. Nothing beats experience gained by hands on challenges, just don’t forget to take time to celebrate your success.
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KANYA KING
10. Make an impact Knowledge is power and the key to being an expert in your field. I always make sure that I do my homework and understand my industry. I go to other events and launches, read trade publications and network with other people in the business. Strive to be a well-known expert in your field. MOBO is often asked to be a spokesperson for government and media etc. This year we launched a number of initiatives such as workshops and seminars and we also launched the exciting MOBO iPhone application, which shows previously unseen interviews with past winners and rising stars; and featured artists on the MOBO Tour. We also recently received multiple Awards for last year’s MOBO Awards in Glasgow from The Thistle Awards and The Scottish Event Awards. Which proves that hard work and a vision well executed doesn’t go unnoticed.
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YORKSHIRE
YORKSHIRE ...the place to be for events in 2012
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YORKSHIRE
Yorkshire may have bucked the national trend for the average number of conferences and events that took place in one region recently – but that doesn’t mean it will be resting on its laurels. Quite the opposite, in fact. As a new year approaches, Yorkshire’s extensive range of award-winning venues in eclectic destinations will be raising the bar higher than ever to ensure that they - and the region with it - continue to be forefront in the minds of organisers of political party conferences, association events and festivals as they look ahead to 2012. Venues and destinations driving Yorkshire forward into 2012: Following its £2 million investment, York Barbican now offers a number of versatile event spaces suitable for hosting anything from 2 to 1500 delegates. The auditorium is perfect for large conferences, associations and product launches, as well as dinners for up to 400. The two large foyer areas are ideal for drinks receptions, exhibitions and networking, and the six syndicate rooms are perfect for
breakout spaces, larger events, team-building, training and workshops. Sheffield is developing an enviable reputation as a firstrate destination for major events. In 2011, Sheffield City Hall hosted the Liberal Democrat Spring Conference, while the Green Party took advantage of Sheffield Hallam University’s fantastic modern facilities and city centre location in September. Leeds is gearing up to host three sets of international athletes for the 2012 Olympics. The University of Leeds will host 300 Chinese athletes and the Canadian wheelchair rugby team – which won the Bronze during the Beijing Games – while luxury Leeds hotel Oulton Hall will be the base for the Dutch Olympic swimming team. The Hull & Humber region is at the centre of the UK’s renewable surge, as proved by its major plans for a biomass power station, advanced bio-fuel centre and tidal stream power plant that will convert energy from tides in the Humber Estuary into power that will help run Hull’s iconic and award-winning visitor attraction, The Deep. Home to over 3,500 fish, The Deep is the world’s only submarium, and is ideal for conference dinners and drinks receptions.
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YORKSHIRE
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YORKSHIRE
For further information about Yorkshire’s fantastic venues contact our dedicated conference bureaux on: Liz Neal - Hull and East Yorkshire Conferences: 01482 486 500 www.visithullandeastyorkshire.com/conference/ Nicola Lockwood - Conference Leeds: 0113 220 6351 www.conference-leeds.com/ Gemma Tissington - Sheffield Convention Bureau: 0871 700 2214 http://conference.welcometosheffield.co.uk/ Emma Rollason-Taylor - York and Scarborough Conferences: 01904 554 459 www.visityork.org/conference/
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WARWICKSHIRE
AN EYE-OPENER!
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PrestigeEventsGuide.com RSC Stratford upon Avon
WARWICKSHIRE Mallory Court
RSC’s Round Room
Where we went: Warwickshire’s Stratford-upon-Avon, and Royal Leamington Spa. Otherwise known as Shakespeare’s Country, sitting prominently in the UK’s West Midlands region, Warwickshire is a second home-from-home for the Prestige Events team. From the Battle of Edgehill in the English Civil War via the Industrial Revolution, Warwickshire has always been ‘in the middle of it’, excusing the pun. We could talk about the many event venues the region has to offer such as Edgbaston Cricket Ground, or the Ricoh Arena, but in the interests of your time-sensitivity we profile two very different venues that we road-tested: Mallory Court Hotel, and the RSC Where we stayed: Mallory Court Hotel. Located on the outskirts of historic Royal Leamington Spa in the heart of the Warwickshire countryside, Mallory Court is one of the Midland’s finest luxury hotels and conference venues. A stunning 30-bedroom manor house set in 10 acres of grounds, and with a number of accolades both for the hotel itself and for the award-winning cuisine of Simon Haigh, Mallory is the epitome of a quintessential English Country House Hotel. Mallory Court Hotel is proud to have been a member of Relais & Chateaux since 1983 and is multiple COOL Venue Awards nominee. Mallory Court also offers conference facilities with facilities comparable with any major hotel for your corporate events. Where we ate: The Dining Room at Mallory: a beautiful, oak panelled restaurant which boasts a number of accolades and awards for Simon Haigh’s refined cuisine, including 3 AA Rosettes. We loved the stunning views from its terrace over the gardens and the Warwickshire countryside beyond as we sat down in front of the roaring log fires enjoying our glass of wine. The combination unsurprisingly makes Mallory Court’s multi award-winning Dining Room the region’s most celebrated restaurant. Simon Haigh’s exquisite menus are bursting with fresh, contemporary flavours reflecting his rigorous training in traditional French techniques, combined with a modern British flair. Dishes showcase the best seasonal produce available from respected local suppliers in the agricultural heart of England, while others are inspired by the bounty of our established kitchen gardens.
RSC’s auditorium
RSC’s production of Marat/Sade
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WARWICKSHIRE
Where we held court and entertained: The RSC (Royal Shakespeare Company). Commonly renowned for it’s legendary stage productions that run throughout the year, the RSC has undergone a huge renovation following massive investment over the past years and offers some of the most visually stunning event settings in the UK. We approached it’s monolithic tower that preside over Stratford-upon-Avon with the excitement of Dorothy, Toto and co. As you enter the venues reception area, you are struck by the fantastic attention to historic detail: the original stage floorboards now form the public corridors – so you are literally walking in the footsteps of legends! The art deco style leanings teamed with the contemporary vogue for introducing natural light by way of smartly thought-out architecture creates an air of prestige and exclusivity that can only make your guests feel privileged. Before what culminated in viewing the RSC’s majorly controversial, yet very thought-provoking production, Marat Sade, we sat down for a fantastic 3-course lunch in the Rooftop restaurant with our RSC hosts, Nicola Clements and Elizabeth Wainwright. For those foodies with a conscience, all produce is supplied locally. The views looking out over the River Avon are as beautiful as you would expect. We were shown a cavalcade of event rooms, all different in capacity and dimensions and styling’s. In fact, as our co-host Elizabeth Wainwright said, “You could host an event in each room and it would be like having a different each time”. Our favourite rooms during the visit were The Elisabeth Scott Bar, Relic Wall, Round Room (oh yes! Loved by The Queen for it’s art deco styling’s and colour schemes on her recent visit), The Ashcroft Room, and the Auditorium. If only all theatres could be like this. When you host your next event, you should remember that theatres create a subconscious feel of drama that is hard to generate. So next time, you are planning an event, Warwickshire should definitely be on your radar. If it’s not, don’t come knocking at our door saying I should have listened!
RSC’S Ashcroft Room
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RSC Stratford upon Avon exterior
10 GLOBAL VENUES
BLOW
YOUR MIND
light out onto the surrounding area and along Deptford Creek.
House of Serralves Porto, Portugal
ming pool visually links the waters of the river with the terraces of the hotel, with a sweeping timber deck planted in the swirling water of the Zambezi.
Conceived originally as private residence, the House is an outstanding example of Art Deco style. The 18 hectare estate was completed in 1940 and had been built for the Count de Vizela as a gift for his young wife, and remains the only complete and original example of its kind in Europe. In the stunning grounds lies also the modern art museum of the Foundation Serravles, a sharp contrast in style to the house. Classified in 1996 as a listed property, and having recently had total sympathetic refurbishment, this venue is an amazing backdrop for any event.
The Kursaal Auditorium and Conference Centre San Sebastian, Spain The Kursaal Auditorium and Conference Centre is a set of buildings consisting of two translucent glass cubes designed by Spain’s best known architect. It is a unique work of architecture designed by Rafael Moneo, winner of the European Union Mies van der Rohe Prize for Contemporary Architecture among other accolades. The Kursaal involved a major investment of €60 million, an effort which was crucial in making San Sebastian a strong contender as a location for congresses, conventions and incentive travel. Ever since its inauguration in the summer of 1999 the Kursaal has not only been one of San Sebastian’s most unique architectural landmarks, is renowned as a modern multi-purpose building equipped with the most advanced technology available.
Royal Livingstone Hotel Zambia, Africa Overlooking Victoria Falls, The Royal Livingstone Hotel is a 5-star 173-roomed hotel that stretches luxuriously along the banks of the Zambezi River. The Hotel consists of a series of 17 colonial-style buildings echoing the influences of Africa, with deep verandas set amidst indigenous trees and plants. The main hotel is a sequence of thatch-roofed buildings, and incorporates the lounge, restaurant and bar while rooms offer private balconies or terraces. A classic swim-
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10 GLOBAL VENUES
Kasbah Tamadot Marrakech, Morrocco Stunningly situated in the Atlas Mountains of Morocco, Kasbah Tamadot is the newest edition to the Limited Edition portfolio, which was bought by Richard Branson in 1998 during one of his famous ballooning expeditions. Kasbah Tamadot provides spectacular views over the snow-capped Atlas Mountains and is located just 40 minutes from Marrakech. The Kasbah Tamadot enjoys stunning views - to the north extends a steep river valley, with
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mountains on either side. This contrasts with the view of the breathtaking snow-capped peaks of the Atlas Mountains on the southern side and a traditional Berber village built into the side of the mountain. Facilities include 18 rooms and suites, indoor and heated outdoor pools with poolside bar, 2 tennis courts, spa, a Turkish Hammam, Virgin Touch beauty salon and gym, restaurant and rooftop bar with al fresco dining.
10 GLOBAL VENUES
Le Meridien Cyberport Hong Kong Chic and unique, Hong Kong Southside’s hip hotel Le Meridien Cyberport is a 173-roomed haven of contemporary design, cutting edge technology and upscale amenities. The total wireless connectivity throughout the hotel and pool areas offers discerning world travelers mobile check-in and complete access to a range of guest services (tablet PCs, cordless digital phones, PDAs and plasmas being just a few) leaving more time to soak up the stunning panoramic ocean views. The perfect mood for any occasion can be found at one of the ultra slick bars and restaurants on offer, and each bedroom is in the Art+Tech style. Enjoy evening cocktails and be mesmerized as the sunset changes from golden hues to a kaleidoscope of vibrant colours above the panorama that is second to none.
Central Krabi Bay Resort Krabi, Thailand The resort is situated in its own private bay called “Pai Plong”, and only one bay away from the main resort area of Ao Nang. The resort in total has 192 ocean-facing rooms including Beachfront villas and The Royal Pool suite. The beautiful Club at Central Krabi Bay Resort offers exclusive facilities and services including a private lounge, cocktails and concierge service and offers a huge array of leisure facilities such as sailing, snorkelling, a dive centre and windsurfing. For the less adventurous, the Centara Spa offers sublime treatments while enjoying the idyllic surroundings.
Blue Hotel Sydney, Australia Situated at The Finger Wharf in Sydney, BLUE Woolloomooloo is a boutique hotel in the heart of one of Sydney’s famous and luxurious marina, restaurant and apartment complexes. Its location is unbeatable, a contemporary urban renewal of an historic wharf structure, within walking distance of the CBD. Formerly known as the W hotel, it provides an upscale experience consisting of 100 guest rooms with stylish interiors, popular restaurants, the Water bar, state-of-the-art fitness facilities and spa services. Recently purchased by the Taj group of hotels, it has received prestigious awards from both Conde Nast and Wallpaper magazines.
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10 GLOBAL VENUES
VENUES Searching further afield for that unique venue for your next event? Her are a few idea’s….. By Kristiana Kruysmulder
The Danish Opera House Laban Centre for Dance Copenhagen, Denmark London, UK The Opera House is designed by Danish architect Henning Larsen, and a number of Danish artists have contributed to the decor of the opera. On 1 October 2004, the amazing building was officially handed over to the Danish people by shipping magnate Maersk Mc-Kinney Møller, as a gift. The Royal Theatre then took over responsibility for the running of the house. Officially inaugurated on 15 January 2005, and with 41,000 square metres and more than 1,100 rooms, the Opera is one of Denmark’s largest and most innovative buildings. Located on the island of Holmen, this is one of the most modern opera houses in the world, and is built with the future in mind.
Gilt Bar New York, USA
Located in the heart of Manhattan, The New York Palace Hotel is known for its luxurious accommodations, spectacular views, spacious rooms and unparalleled service. Fine dining now includes Gilt, the Palace’s new restaurant and bar which opened last December. Gilt provides an unforgettable atmosphere to match the innovative menu and the modern structure surrounding the bar areas has been conceived by Patrick Jouin to represent the contrast in eras past and present, aligned amidst the history of this classic landmark residence. The concept for Gilt’s 52-seat dining room aims to provide guests with a feeling of being simultaneously comforted by the future and inspired by the past.
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Laban is located in south-east London, on the edge of Deptford Creek, and is the largest school for contemporary dance in the world. Named after Rudolf Laban, (1879-1958) one of the founding figures of European Modern Dance, the bright colours of lime, turquoise and magenta blend seamlessly with the glass giving the building a pale magical glow. The curving facades are clad in transparent or translucent glass panels, depending on whether the spaces behind them require a view. The interior is designed as an urban “streetscape”, a series of corridors, interior courtyards and meeting places, wrapped around the main theatre - the literal and metaphorical heart of the building. By night, Laban acts as a coloured lantern or beacon, radiating
PERFECT Event
PERFECT EVENT FORMULA
FORMULA
FORMULA FOR THE PERFECT EVENT DESIGNED TO HELP UK BUSINESSES -
Formula helps UK businesses cut the financial and logistical headache of hosting an event Over 430 million event-goers fork out around £37bn on them each year
-
October 1st is the busiest date in the UK events calendar
Hosting an event can be a headache and organising it badly can be a costly experience for millions of businesses across the UK - prompting experts to calculate the formula for the perfect event: PEF = β{[FQ3 + SA + ∑ an] + [√ Yt x ∑ pn2]} Π (t1+t2) The equation was devised following an in-depth study by major events and conferencing venue, Stoneleigh Park to uncover what criteria is needed to make a business exhibition, show or seminar a success. From the boredom threshold of a lengthy business conference to the quality of food served - no stone was left unturned. Of the 1,000 event-goers surveyed, a surprising 34 per cent are willing to travel for over two hours to attend an event. When at the event itself, it’s a case of quality over quantity for attendees as the boredom threshold is between 1-2 hours. This is further highlighted by only nine per cent wanting to be at an event for over five hours. Despite the constant gloom and uncertainty surrounding the economy, Brits attend seven events each year on average - forking out around £85 for each one.* This equates to a national spend on events of up to £37bn** – highlighting that the market is still lucrative for the UK businesses willing to invest in it by staging events. Approximately a third of event-goers are willing to pay up to £25 to attend an event whilst a surprising one in 10 of us will pay over £100 for the pleasure. The standard of food served at events was a major beef, with around a third (33 per cent) complaining about its quality. Around 12,000 events are planned to be held in the UK in 2012.***
Ian Pegler, chief executive for Stoneleigh Park, said: “Whether it’s organising a business conference, exhibition or big trade show, the millions of firms across the UK which host events each year have been unable to quantify how to make them a success, until now. “And, with UK event-goers splashing out around £37bn a year on average to attend events, the emphasis on businesses to improve the quality of the overall experience has never been so important.” Mathematician, Roger Bird who devised the formula on behalf of Stoneleigh Park, added: “In an economic climate where budgets are being scrutinised more than ever, this formula is designed to help businesses across the UK who want to inject some quality into their current programme of events or tap into a sector which our research indicates is still lucrative. “In simple mathematical terms, the formula is based on a series of variables that need to be considered when planning the perfect event. The quality of food, reducing the likelihood of attendees being bored, value for money and helpfulness of staff were amongst the major considerations that are critical to any business hosting an event.” Although October 1st is officially the busiest date in the events calendar*according to leading events directory, Year Ahead – those surveyed said that July is their favourite month to attend an event. *Figure includes cost of an event ticket, food and other purchases at events ** Figure based on UK population stat of 62,262,000 ***Figure supplied by Year Ahead
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COOL SUPPLIERS
COOL SUPPLIERS In each edition of Prestige Events magazine, we bring you some of the most charismatic suppliers that we have come across in recent months who are sure to add to the execution of your perfect event. Whilst we can’t cover all sectors, here are just a few that, albeit eclectic, immediately spring to mind such was their impact.
FOR YOUR NEXT EVENT...
When planning a seasonal event why not add something different? An illuminated bar or chill out seating whilst creating a special atmosphere without spending too much? Creative Spaces by Design, are best known for creating the right atmosphere for the event. From our fantastic range of seating – designer, funky formal or relaxed; to the dressing – color co-coordinating or stunning floral display, from edgy table displays to striking large plinth arrangements, what we deliver is an overall feel and lighting makes all difference – we can even create an illuminated water feature!! Swordfighting International gives employees the opportunity to turn the frustrations of the daily office routine into a creative working environment that is engaging, elegant, and more importantly fun. Office banter is replaced with a historic sport that is guaranteed to get creative juices flowing and it can even be arranged that professionals can perform as entertainment if you’re more a Sheriff of Nottingham than Robin Hood. For anyone who has ever dreamt of learning to box from Ricky Hatton, shoot a goal like Ray Parlour or even be bowled to by Alex Tudor; Eclipse Sports is for you. Offering a variety of engaging activities involving sporting ledgends Eclipse Sports won’t make your event memorable for a week afterwards, or even a year, but a lifetime. Plus when else will you have the chance to say you’re off to work with the previous Heavyweight Boxing Champion? There is a clear reason why Sharp Printing Solutions are our official backdrops partner for Prestige Events COOL Venues Awards, and 20/20 speed networking events; because they are the best. With a customer service unmatched by any rival, staying in touch with growing environmental and economic concerns, and products that evoke flawless design it is almost a pity we have to share the best name in our black book of printers. But we like them too much not to. A London Duck Tour is much more than a sightseeing tour; it’s the only way to experience the spectacular sights and sounds of central London by land and river without leaving the comfort of your seat. The entertaining and incredibly knowledgeable guides, far superior many we’ve experienced, lead you around the key landmarks of the capital, before driving past MI6 to sail down the River Thames. A wholly unique way to discover the capital. If you’d prefer a supplier low key but still a large talking point Bryan Gunton is the man to go to. An original magician with a sense of humor to rival the best he fits into any occasion, priding himself with the fact that he actively involves the guests during his performance. This interaction is why Bryan quickly can break the ice on any occasion for even the most difficult groups, guaranteeing a lack of awkwardness that can plague the best of event. Simply he can deliver the perfect non-intrusive form of entertainment.
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Comment by Nicky Upton, Head of Corporate Events, Merlin Southern Parks
TEAMBUILDING & CORPERATE FUN DAYS:
A JUSTIFIED SPEND
IDEAS FOR TEAMBUILDING Since the recession budgets haven’t been what they were during the ‘golden years’ of the events industry. With cuts significantly reducing budgets organisers are increasingly asked to do more with less and in turn suppliers and venues are required to do the same. The economic climate has produced a shift in the needs of teambuilding events, no longer do organisers pick the desired package and turn up for it on the day. With low budgets organisers want value for money and to see measureable results: ROI. Adaptable strategically focused activities that are tailored to the specific needs of the company that will genuinely help employees improve in their day to day tasks are also a requirement. Teambuilding and corporate family fun days are seen by many companies as an integral part of the business as some employees face pay freezes, slashed bonuses and cancelled Christmas parties. With morale low and team’s fragmented, companies see the value of bringing colleagues together through teambuilding events and incentivising employees through fun days. Employee retention and morale has a direct impact on the business and lack of investment can have a negative effect on performance, which can be detrimental to the business. Celebrating the achievements of staff, particularly through hard times, is a great booster, which will see them continue to work hard. Teambuilding formats are changing; standalone teambuilding events are reducing as clients choose to combine meetings, conferences and brain storming sessions with a teambuilding activity. The merger of events is becoming more popular as it maximises what business can achieve in a day and means less time is spent out of the office. The teambuilding activities at Merlin Southern Parks suit varying budgets and are reflective of each of the park’s identities: LEGOLAND includes LEGO building activities, Chessington World of Adventures Resort jungle style trials and THORPE PARK extreme rides. Our events team is very flexible and will help organisers add company focused tasks to the event itinerary. For example, questions in Chessington’s ‘I’m a Delegate, Get me Out Of Here’ quiz can include briefs to get delegates thinking about ideas for forthcoming projects. ROI can be measured through questionnaires taken directly after the event and 3-6 months post event. As companies cut back and the markets remain volatile, it is important to motivate and reward employees with a constructive teambuilding or fun day, which doesn’t have to cost the earth. Teambuilding can tap into hidden potential, identify a team’s strength and weaknesses and can help improve the processes and procedures in the workplace, making it a justifiable spend that reaps rewards.
IDEAS FOR TEAMBUILDING Part of the Merlin Entertainments Group, Merlin Southern Parks comprises THORPE PARK, Chessington World of Adventures Resort and LEGOLAND Windsor. Over 100 teambuilding events and corporate family fun days are hosted annually across the three attractions. The brief: Tony Cousins, Learning & Development Consultant, Best Buy was tasked with organising the companies’ first teambuilding event, since launching, for the Senior Leadership Team. Cousins said: “An analogy we use that best describes working in a business environment is it’s like a rollercoaster; fast- moving with peaks and dips, where you can come up against some extreme forces, in the end you may be a little shaken but you enjoy the ride and come out in one piece. We wanted a teambuilding activity reflective of our analogy and when considering a venue for hosting the event a theme park setting was just what we wanted and Chessington World of Adventures was ideal.” After meeting with the Merlin Southern Parks team to discuss requirements, the ‘Adventurers Challenge’ and ‘I’m a delegate, get me out of here’ teambuilding activities were se- lected. The event was spread over two days with one teambuilding activity scheduled for each day. Cousin’s organised rooms for delegates on site at the Holiday Inn Chessington, for those who had far to travel. Event overview: Most of the delegates attending the two day event hadn’t met each other face to face. The teambuilding provided a great way to bring colleagues together; strengthening working relationships. It also enabled the Senior Leadership Team to share and discuss strategy plans for the year. Day one saw the Senior Leadership Team undertake ‘I’m a delegate get me out of here;’ a fun packed game show styled quiz. Teams battled against one another in a range of jungle themed rounds, taking on everything from tasting bush tucker insects to recovering stars from boxes housing a variety of jungle critters. In addition the team entertained the visitors to the park with an infectious ‘Flash Mob’ dance in the Market Square.
efit the business; I believe this was achieved. It was great to see teams open the lines of communication, interacting with one another as well as taking on a competitive streak to be crowned the winners. Colleagues relished the activities and I received a lot of positive feedback about the challenges we undertook, the smooth running of the event and the catering.” Tony Cousins, Learning & Development Consultant, Best Buy Contact: T: 01932 577 728 E: parkevents@merlinvenues.com W: THORPE PARK www.thorpepark.com/groups/corporate-events.aspx Chessington World of Adventures Resort: www.chessington.com/groups/corporate-events.aspx LEGOLAND Windsor www.legoland.co.uk/Book/corporate/
Scan QR code to launch Southern Parks Event Wizard, where you can create your event and get a base cost. Case Study: Teambuilding Client: Best Buy Event: ‘Adventurers Challenge’ & ‘I’m a delegate, get me out of here teambuilding’ Group size: 44 Agency: Organised in-house Lead organiser: Tony Cousins, Learning & Development Consultant, Best Buy Date of event: 3rd and 4th May 2011 Venue: Chessington World of Adventures Resort Budget: £10,000
Day two of the event saw delegates take on the ‘Adventurers Challenge’ in which they discovered the ancient ruins of the Wild Asia land, working in teams to solve clues and earn valuable points. Team members also braved Chessington’s wild rides starting with Dragon’s Fury; where riders are propelled along a 540metre track spinning, dipping and swirling for extra points. Client comment: “The setting for our teambuilding event was perfect as it is reflective of our company journey. I wanted an activity that everyone would enjoy, but more importantly once it was over come away with transferrable skills which would ben-
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TEAMSPORT KARTING
WHERE WE’VE BEEN SOMETIMES THE GIRLS WANNA HAVE FUN, TOO! The Time: October 21st 2011 The Place: Teamsport Edmonton What we did: Drove like lunatics aren’t supposed to drive! Comments: “Told you women drive better than men!”, “Were you trying to begin a relationship with that tyrewall?” “F1 needs to sign me up as their first woman driver” “We let the Boss win” (Ed: Hey, who put this in?)
….AND THEY DON’T ONLY HAVE TRACKS IN LONDON – HERE’S THE NEW BRIGHTON TRACK!
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EVENT SECURITY
EVENT SECURITY The Growth of Security Over the Last 8 Years - by Sophie-Rose Hill The past 8 years have seen a moderate increase within the events industry. The industry has shown consistent steady growth - it has expanded at an approximate pace of 6% since 2003 and is expected to grow at a further 5.5% per year from 2011. The importance of any corporate or private event has now become something of a crucial degree to companies organising the event or hoping to promote themselves, thus maximizing the corporate events world enormously and supporting this positive change. Whilst event management teams and party planners may have been throwing their party hats in celebration, as a security supplier to the events market this growth has also affected Red Carpet Security. There has been a significant increase of events and security requirements. For many, security is now gradually becoming seen as an importance as opposed to an unnecessary expense! Clients and companies are beginning to realise the versatility, appreciate the value of security and are utilising security operatives more so than ever for meet and greet services and to portray a professional image and service to their event.
As with all
companies with the recent growth - costs and overheads continue and increase rapidly, which unfortunately leads to the increase in charge rates or companies choosing to decrease margins, offer lower prices and supply poor quality operatives. The past 8 years has seen and grown with the introduction of the SIA regulating the security industry massively. Even though more recent reports talk of the potential abolishment of the SIA with them being replaced by a new regulatory body, they have been a large factor of raising the quality within our industry and increasing security training standards. We have also experienced a massive influx of competitors within the security industry, and even with the SIA currently in place there are still a huge number of companies that do not comply with these standards, completely contradicting the impression we, and others have strived for and successfully developed over the last decade in relation to the higher quality and standards. With all that said above, it is still astounding how event companies, party planners and clients leave security to their last thought and still push to cut costs of one of the most integral aspects to their events. Whatever the past 8 years have provided and however they have affected each of us as companies and individuals within the events and security industry, it seems we are still all too happy to pay for what we want, but not what we need... Please call Red Carpet Security to discuss your requirements quoting Prestige Events for a 10% deduction of the Invoice total valid until 30th Nov 2011 for all events booked and confirmed by this time. 020 7060 321 or info@ redcarpetsecurity.co.uk
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20/20
speed networking – the ultimate b2b forum
Venue: The Hempel Date: 4th July 2011 Synopsis: 20 blue-chip event decision-makers meet 20 charismatic event venues and agencies Where like-minded individuals meet “I thought the event was really worthwhile, and I’ve now got so many people I want to meet and follow up with. Thank you so much for letting me be part of a successful event” - Hayley Saunders, Deloitte “Thank you so much for yesterday. It was a great idea with the right sort of companies there to pitch/introduce themselves. I felt it was a great use of my time. Would do it again. Thank you. Visda Scott, United Biscuits “A big thank you for inviting us to your 20/20 networking event. It was a good effective day to meet various suppliers. The food and venue was superb. All thanks to your team for the hardwork in putting it all together. I know it’s not easy. Well done!” Sheila Miranda, Unilever PLC
Official photographer: Matt Chung
20/20
speed networking – the ultimate b2b forum
Venue: Planet Hollywood Date: 15.11.2011 Synopsis: 20/20 “event ideas for the 012 Games” 20 blue-chip event decision-makers meet 20 charismatic event venues and agencies Where like-minded individuals meet It’s been a good event and good value. It’s about the quality of the meetings, not the quantity” - Isla Mckenzie, Planet Hollywood “The results of the meetings have really good and I can strongly recommend 20/20 to any business with something to say” - David Laycock, Red Snapper Net “20/20 makes it a lot easier to interact with people that are looking for out type of business” - Bruno Milin, Millennium Group “The quality of the appointments today was excellent” - Jenny, Merlin Southern Parks (inc. Thorpe Park and Chessington) “Great event! Absolutely sure we’ll get at least 3 bookings, and for 2012 it’s a bright future. Got a great reaction from buyers” - Elliott, Megabooth “Met some really good contacts and lots of enquiries for Olympics, Christmas and conferences in 2012. It’s been really helpful” - Victoria Purchase, Late Night London
Official photographer: Matt Chung
http://www.youtube.com/user/PrestigeEventsMag?feature=mhee
20/20
speed networking – the ultimate b2b forum
Venue: The Penthouse
Date: 12.09.2011 Synopsis: 20/20 “parties per se” event decision-makers meet 20 charismatic event venues and agencies
Where like-minded individuals meet
Official photographer: Matt Chung
http://www.youtube.com/user/PrestigeEventsMag?feature=mhee
CAXTON MANOR
New + Refreshing + Innovative + Tenacious + Original + Charismatic =
COOL
The event management scene has been abuzz with questions about Caxton Manor. We meet the crew to get into their heads and find out what it is that makes them tick and inspires their creative juices. Interview by Wesley Mendy The interviewee’s answers are abbreviated as follows: Wesley Mendy (WM): Banke Laycock (BL), Elle Brumley (EB), Paul Campbell (PC) WM: How did it all begin? BL: It’s a little odd. I don’t know how; it just did. At the time, I was in a job that I really loved and I got some really bad advice with regards to the care of someone I really loved that was quite life changing. Going through that made me decide that I needed to be in a position where I could do whatever I could to ensure that it didn’t happen to anyone else. As I had a very broad hospitality and events background I decided that it would be a good idea to merge something I was really passionate about with something I was really good at. That’s how Caxton Manor was born. WM: What philosophy underpins your organisation? BL: In all circumstances, explore every avenue, try to always be the very best that you can be - and laugh as much as possible whilst you’re doing it! I think it is really important to really enjoy what you are doing as a career. If you don’t enjoy your job, then you really shouldn’t be doing it. WM: Absolutely. What’s your individual USP? BL: I like to laugh. I am not sure if it’s a unique selling point but I find it very difficult to work with people I don’t get along with. For me, it’s really important that not just myself, but the whole team get along with our clients and that our relationship transcends us working together on a specific project and then not seeing or speaking with each other until the next project. I also try not to take myself or what
we are doing too seriously because the consequences of doing so, can, not only be inhibiting to the process; it also automatically limits an individual’s ability to deliver something out of the norm. A relaxed approach to projects also help cultivate creative understanding and a trust that sometimes is the difference between good project and great project delivery. WM: Elle, what’s your individual USP? BL: She’s organised! EB: I’m the most organised member of the team; I’m the one that gets the logistical aspects of each project managed correctly and executed exactly to the Caxton Manor and Client specifications. I don’t laugh as much but that’s because I’m the one ensuring that everyone is actually doing their work – including the people that should know better… (Laughter) WM: Paul? PC: Well that would make me the disorganised member of the team, but I think Banké comes a close second! I think my USP is the ability to work with clients on the commercial aspects of their projects, whether the budgets are big or small and the ability to build relationships that allow us not just to be another event supplier, but be involved to a level that gives our clients the confidence to treat us as a part of their internal teams. WM: Back to Banke, how has working at Caxton Manor changed you for better or worse? BL: I think I have changed in both ways. For better, Caxton Manor, on a daily basis forces me to see things
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from someone elses’ perspective and I think that I have developed a broader mind and I may have become more preemptive for it. I also hope it continues to make me a better person. For worse; I have less and less time for the more important things in life, friends and family. WM: Elle? EB: For the better it’s brought together all the different experiences and skills I have garnered from my career and gives me an avenue to channel the creative inspirations that clutter my mind. This is liberating for me as in previous roles I’ve been very limited to one specific sector or skill set… Caxton Manor gives me room to play. And for worse; I’m never satisfied because I always think I can do better. WM: Paul? PC: For better; it’s made me realize to be successful you just have to be yourself. When you relax and enjoy yourself this will be projected in all of the work you do. For worse (pauses) hmmm… BL: Stress? PC: (laughs) yes the job can be quite stressful at times WM: Have you developed any new swear words? PC: Yes absolutely – perhaps I’ll share those with you another time! EB: And a new therapist? PC: Of course, she’s on speed-dial. WM: Banke, the event that altered the course of your life and your character? BL: There were two; the death of my mum really altered my character. I think it made me a little harder and less emotional than I used to be. I think it definitely took something away from me. The birth of my daughter was the second and I suppose it brought a bit of that back. I’m a lot softer and more maternal in my outlook generally. Those two things were big for me. EB: Moving to England from Hong Kong when I was a kid was a big one for me, it’s a very scary thing to leave your ‘world’ behind BL: How old were you? EB: I was seven. I always wonder how different things would have been had we not moved. The other defining moment would be getting meningitis when I was 21; that really
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changed me. I was very happy-go-lucky, I’d try anything once as I had no fear, and now I don’t. I now realize the fragility of life and don’t like to take risks with it. PC: Probably the day that I graduated from University. It was like- the fun’s over now, it’s time to get serious, time to get a job and really knuckle down. WM: What topic in the industry is currently engaging your curiosity? BL: The bribery act. I think it’s engaging my curiosity because whilst I think it’s really important for there to be a competitive pitching environment for businesses I also feel that if you like a client and you want to go out for lunch and you’ve had a good relationship with them, why don’t you? I understand that it is meant to protect competitiveness within the industry but at the same time, it can be restrictive. For me, a lot of my relationships aren’t made in the boardroom, but in a spa, at lunch, during a fun activity or sneaking off for a two-hour lunch. Not because I want to gain more business with them but because I think it’s really important to know the person you’re working with and there’s only so much you can do in a meeting. WM: Elle? EB: The Olympics. I’m following all the progress with a keen eye and am particularly intrigued by aspects that could have affect on the events industry. I used to work in the sports business running events and I suppose the interest I formed during that period in my career has never left me. I honestly can’t wait for 2012. PC: For me it’s the recession. A lot of companies think that since they have restricted budgets the capability for their events will not be as great. At Caxton Manor we are trying to show people that that they should not see their budget as a restraint, it is the thought that goes into an event that will ultimately decide the outcome. WM: Is there anything about yourself, Caxton Manor or the industry itself you would like to erase? BL: Wow. Nothing. (Laughter) BL: I think everyone is entitled to an opinion and opinions are not just plucked out of the air. I think no matter how that opinion affects you, I think it’s really important to address it. I think that criticism is really important and finding
CAXTON MANOR
out something negative about you or your company isn’t about being defensive with a “Well that’s wrong!!!” attitude; but about investigating where it comes from, identifying it and putting it right whether that’s by letting them know they have been misinformed or agreeing that it is an issue but putting steps in to resolve it. One of the things that I do love about the way we’re perceived is that all of our clients think that they’re our only client. For us that’s the one false thing that I’m really proud of. I think if you can make every client feel special and value their time so they don’t think they’re shared with anyone else then that’s a good job done. That’s where we are and where we want to remain.
(Laughter) WM: Do you want to elaborate on that Paul? PC: I wasn’t there, but I’ve heard the stories, I think Elle and Banke would kill me if I was to share them. WM: Well what about you? PC: My happiest memory was the first time I attended and helped in the preparation of an event for one of our clients, which took place in Paris. I was able to see the full capability of Caxton Manors events team and I was extremely motivated by the experience. From that moment I have carried the pride of Caxton Manor’s abilities to produce quality events, I think this is something that I exuberate to people I speak with about Caxton Manor.
WM: Anything to add? Elle? EB: Not really but I think the key to Caxton Manor is the team. Just to embellish slightly; Banke, Paul and I have three very distinctive personalities so we tend to lean naturally towards different clients, projects and roles which make the most of our skills and charms. We help each other work towards our strengths and therefore naturally avoid our weaknesses.
WM: Final Question, unlimited budget, what would you plan for your fantasy 24 hours. What would you plan if you were the client for the 24 hours, doing a complete 180’ from your position? BL: For how many people? WM: Say...ten? BL: I would put us on a plane/in a car/on a train and take us, fly us out to somewhere quite secluded. We would stay in a very beautiful home but it would have to be a self-catering getaway with amazing kitchen and dining facilities, log fires [if its somewhere cold] a massive but cosy living room to fit everyone in with plush rugs and blankets. I think I would spend the time recreating a family atmosphere with cooking, eating, drinking, playing board games and just getting to know each other. I think having time away from work is important and while for me, my needs aren’t expensive, great and shiny but having people that you really like enjoying themselves in a house filled with laughter from their slightly inebriated selves to me is just perfect . That’s my fantasy 24 hours. EB: Definitely on a plane! Somewhere warm. In a nice private house run by amazing staff, so not quite self catering (!) where guests can feel like the Lords and Ladies of the manor. The atmosphere would be very relaxed with sumptuous, one off, spoil you rotten activities on offer such as having a massage in a field of lavender. I’m talking flying in a Michelin starred chef to cook dinner and spend time with the guests, a master sommelier on hand to select exquisite wines from the globe. I would want it to be a 24 hours that the guests will never stop talking about, personalised, impactful and indulgent; just the best! PC: In my experience people always seem to remember the events that are differ from any other experience. For this reason I would love to do an event in Iceland. I’ve never been before but I’ve heard great things. The day would certainly be full of activities, perhaps some River Rafting, Skiing or Quad biking – I would definitely make the most of every minute. The evening however would be the time for relaxation. The food would be cooked in front of the guests who would then be given the opportunity to learn how to replicate each dish themselves. Amazing drinks would also be available such as local beers, unique cocktails and one off wines. At the end of the event everyone would be flown back to the UK in first class and chauffeured back to their homes. If only.
WM: As a team what are happy memories’ you will cherish? BL: My happiest memories are when we’re faced with a task that on the surface of it seems from every perceptive angle, impossible; and we come up with a solution that is not only possible but amazing. I think it’s a happy moment because a situation like that is when we are at your best, because you throw away all your misconceptions, empty everything in your head out, and start to just build from the bottom with no preconceived notions. I feel when we’ve reached that point, as a team, are my best moments because I always learn something new so for me it’s that real challenge. And! Getting drunk at an event with Elle doing something slightly inappropriate with a vodka luge... WM: Bloody hell (!)
For more information on Caxton Manor visit www.caxtonmanor.com www.mattchungphoto.com
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EVENT EXPERIENCE
“TIME TO FACE THE MUSIC
- WHEN THINGS GO WRONG!” I was hiding in the toilet cubicle. It’s fair to say that this music event which had been filmed for a major network had not gone to plan. A slight miscalculation with the dry ice machine and the power sockets had meant the guests, among them a fair smattering of big name celebrities, had narrowly escaped being electrocuted on their way in. My event co-ordinator and I, who’d organised the event, had envisaged a dramatic entrance, where awestruck party-goers would drift down a black-out tunnel, lit only with the dimmest of low-level lighting and atmospheric dry ice rising up eerily from the ground. Instead , the dry ice machine had leaked in a gloopy puddle all over the floor, and the low-level lighting, which had all been plugged in through the same socket ( dangerously close to the rising puddle of water) had shorted, leaving the guests to pick their way gingerly through the murky, slightly damp-smelling darkness, down a partially-flooded passageway. Inside the venue, things had gone from bad to worse with guests seated, in full view of the stage but on the side of the stage we had a massive wall of balloons, twenty feet high, spelling out the words “ Lady Antebellum”. Though no one was aware of it yet, behind the front layer of balloons was a second wall, which would be spectacularly revealed when the first surface detonated in a controlled explosion later in the evening. Everything had been designed for maximum dramatic impact. What no one could have predicted, was that owing to the heat of the lights in the vast function room, the glue holding the letters to the balloons would start melting. Over the course of the reception, one by one, the letters slid off revealing what looked to say “ Lady ...b....u...m” At first a few people noticed, but after a while all eyes turned towards the balloons as guests tried to guess which one would be next while giggling like school children. After the reception disaster, I could hardly wait for the introduction and show to start and for the guests’ attention to be drawn away from the balloons and onto the stage itself. I watched with mounting excitement from backstage, aware – as the audience were not –of the imminent explosion, which had been timed to coincide with Lady Antebellum’s arrival on the stage, and which would blow the 1st wall of balloons sky high. I was sure this would bowl over the guests with drama and surprise and they would completely forget about the entrance and moulting balloons. The blast, when it came, was just as spectacular as I’d hoped for. But there was one little problem. The metal scaffolding, which had been holding the wall of balloons in place, was destabilised by the explosion and began to
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wobble, at first imperceptibly and then, as Charlotte ( my event planner) and I watched with mounting horror, the growing momentum. It was clearly about to topple over. The question was, which way would it fall? For what could only have been a split second but which felt like a lifetime, I fought back nausea as the metal scaffolding continued to wobble behind the mega group’s combined heads, finally crashing to the ground – mercifully well away from the stage. That was the moment I made a mad dash for the toilets, unable to face the inevitable recriminations. My company and venue, The Penthouse London, had been on such a high in recent months, turning out successful event after successful event. It was as if everything we did turned to party gold. I must be honest, I’d not entertained the slightest possibility of anything going wrong. Everything we had done was so good, I was in shock. Outside my toilet cubicle I could hear someone calling my name, the oh-too-familiar voice growing nearer and nearer. The client was looking for me. Slumping miserably against the door, I agonised about what I would say to the client. How could I break it to her that I had planned an event out so confidently had been a disaster. Meanwhile the footsteps were drawing closer and closer. There was nothing else for it. It was time to face the music. Reluctantly I unlocked the door, I sidled outside, too mortified even to meet the clients eye’s. “ Well,” the client began sternly and I steeled myself for the attack, “ I think that went off very well, don’t you ?” One thing I should have learned by now about events – never, ever try to second guess the client. I felt weak with relief. The guests had thought the crackling noise from the electrical sockets in the entrance tunnel was part of the effect! They had found the balloons hysterical and none of them had been decapitated. We had lived to organise another event for another day! But as I helped to clear away the wreckage of the event – the shrivelled remnants of popped balloons, the mangled metal rigging, I could not help wondering, not for the 1st time, whether there might not be easier ways to make a living and, more importantly, just how on earth I ended up here....... The photo’s are after these events as colour returned to my cheeks and I mingled with clients and guests alike and of course the biggest vocal band in the world right now, Lady Antebellum.
VIP HOSPITALITY
VIP CORPORATE
HOSPITALITY AT MAJOR EVENTS... There is no better way to show that you care for your customers and loyal employees, than to invite them to a top sporting or cultural event taking place in the UK or overseas throughout the year. Whether its Centre Court tickets to Wimbledon with all the trimmings, a private box at the Royal Albert Hall, a private yacht at the Monaco Grand Prix, a trip to the Super Bowl or just top tickets to an O2 event, your invitees will remember you and your organisation for a very long time. Euro Events London has over 30 years’ experience in providing first class VIP Corporate Hospitality to all the top events throughout the World. We are different from other hospitality companies because we can offer a wider choice of facilities through our many contacts and propose the best arrangements to fit your particular objectives and budget. Our mission at Euro Events London is to provide you with the best solutions to customer entertainment, staff motivation, sales incentives and special events both in the UK and overseas that will enable you to enjoy your chosen event and focus on what is the most important thing to you - spending valuable time with your clients, employees, friends or family without any hassle before, on the day or post event. We ensure that every event is cost effective, enjoyable and runs seamlessly. No request is too big or small, and our level of commitment will be the same no matter the budget!
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Euro Events London Limited Elizabeth House, 39 York Road London SE1 7NQ Phone: +44 033 3456 7890 Skype: corporatehospitality Email: sales@euroevents.co
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USEFUL WEBSITES
USEFUL WEBSITES FOOD AND DRINK
Chocolate and Cake Specialists
Creative Event Management
www.chocolatestore.com
www.leapplc.com
Caterers and Party Food
www.theoriginalchocolatefountain.com
www.penguins.co.uk
www.crownsociety.co.uk
www.jane-asher.co.uk
www.applespiceevents.co.uk www.partridgeevents.co.uk
www.dishcatering.co.uk www.canapeum.com www.zafferano.co.uk www.officediner.co.uk
FLOWERS
www.hatstandcircus.co.uk
www.designerflowersuk.com
www.poissonrouge.co.uk www.bestpartiesever.com
www.anisecatering.com www.limefooddesign.co.uk www.purplegrapecatering.co.uk
www.rockevents.co.uk
TRANSPORT Air
www.oxygen-events.com www.magicmanagement.com
General Food Retailers
www.oceansky.com
Incentive Gifts
www.caleyco.com
www.expendientjet.com
www.montblanccorprorategift.co.uk
Limousines
Venue Finders
www.ultimatelimousines.co.uk
www.jpeventsltd.com
www.limousines.com
www.conferences-uk.org.uk
www.bleikers.co.uk
Coach
Event Speakers
www.blackface.co.uk
www.redwing-coaches.co.uk
www.londonspeakerbureau.com
www.ultimatelimousines.co.uk
www.jla.co.uk
www.islandseafare.co.uk
Rail
Badges, Wristbands, Lanyards
www.caleyco.com
www.trainline.co.uk
www.idcband.co.uk
www.orient-express.com
www.lanyards.uk.com
www.eurostar.com
www.identilam.com
www.oddbins.com
HOSPITALITY
Security
Cheese / Dairy Specialists
Teambuilding
www.showforce.com
www.paxtonandwhitfield.co.uk
www.leapplc.com
www.colstonbassettdairy.com
www.bluehat-teambuilding.co.uk
Organics / Special Diets
www.roantree.co.uk
Published by Mx4
www.freshfood.co.uk
www.kirkstone-events.com
108 Clydesdale Road,
www.somersetorganics.co.uk
www.jenahura.com
Hornchurch, Essex RM11 1AJ
Beverage Specialists
Outdoor
www.fortnumandmason.com
www.owen-brown.co.uk
www.regionalfoodanddrink.co.uk www.freshfood.co.uk
Meat and Charcuterie Specialists www.realmeatco.sageweb.co.uk
Fish Specialists
Wine, Champagne & Spirits www.bbr.com
www.redcarpetsecurity.com
T: ++44 (0)1708 737393
www.parnhamfunfairs.co.uk
enquiries@prestigeeventsguide.com
Hampers / Gifts
www.igloos.co.uk (luxury loos)
www.prestigeeventsguide.com
www.presentsofmind.co.uk
www.merlin-fireworks.co.uk
www.chocolatestore.com
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reproduced without the prior permission of
Deliveries / Takeaways
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www.deliverance.co.uk
www.murdermysteryevents.com
www.officediner.co.uk
www.thediamonddivas.co.uk
www.fortnumandmason.com
94
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