Superior support

Doperate the extremely busy Bosch Car Service in the bayside area of Bentleigh, south-east of Melbourne. When they opened the workshop in 2013 they had no hesitation in joining the Bosch Car Service network.

Bentleigh Automotive Services was, for a while, their second workshop. They also owned the successful Bosch Car Service – Malvern Automotive Services before selling in 2019.

“I think Bosch is pretty good. Their staff have taught us a lot over the years,” Darren said. “We receive business guidance through their online Bosch Service Excellence program (including OHS, marketing and finance courses), access to parts and technical information, our technicians regularly brush up on their skills through Bosch Automotive Technical Training, and Bosch keeps us on track and moving forward with its quality audits and tests which are conducted each year.”

The ongoing partnership between Bosch and Bosch Car Service – Bentleigh Automotive Services has worked very well over time, with Cathy now representing

Cathy spoke about the journey in the automotive industry so far and remembered the times when the pair felt quite isolated when they weren’t associated with Bosch.

“There was no one to bounce ideas off when we were on our own,” Cathy said. “Once we became part of the Bosch Car Service network, we came across hundreds of like-minded people with the same interests as us.

“It’s always great to catch up at the networking events and we always return to the workshop with new and innovative ideas to implement into the business. Continuous improvements are necessary to keep afloat in this industry.”

With no two days ever being the same in any workshop, and more and more modern hybrid and EV vehicles now on the roads, the range of knowledge needed today is vast. The right partner is more important than ever before.

“Working in the automotive service and repair industry is like a big brain tease every day,” Darren said. “You never know what type of puzzles you will come across and need to solve to ensure the vehicle is returned to the customer in perfect working order. This keeps me on my toes, and without the support of Bosch and its training, the boys (technicians) and I would not be able to perform at the highest level, which is what it takes these days to survive.

“I see more customers seeking second opinions and starting to move away from dealerships, and being part of the Bosch Car Service network has allowed us to be associated with the Bosch brand that is recognised and trusted by everyone. They choose us and trust us with their cars.”

With great opportunities for all independent workshops to consider, joining the Bosch Car Service network will help you rethink the way you do your business.

The Bosch Car Service concept is known worldwide for its training, partner, workshop and marketing support, as well as the global brand recognition of a world-leading and trusted company.

You too could look forward to a bright future. Bosch invites you to consider the thought of a partnership.

To learn more about joining the Bosch Car Service network of premium independent workshops, simply scan the QR code.

CoolDrive Auto Parts continues to stand apart as one of the most trusted partners to workshops in an ever-evolving automotive landscape.

Widely respected as a supplier of leading tools and equipment, CoolDrive also prides itself on offering technical resources and training sessions, supported by one of the most experienced teams in the industry.

“At CoolDrive, we very much understand the challenges facing workshops today when it comes to technological advances within modern vehicles,” CoolDrive Auto Parts Tools and Equipment Category Manager Matthew Douglass said.

“We want to remove any complexity around new technologies and have set ourselves a mission to become a leader in the growing diagnostics sector, working in conjunction with market-leading suppliers.

“We recognise how time-challenged workshop technicians can be, sometimes working off limited information and many times having to rely on their own intuition to determine the correct course of action.

“This is where diagnostics can assist, providing essential information about how systems work together and why certain problems occur in different areas of a vehicle. By utilising diagnostics, technicians can focus on what they need to do through the elimination of unnecessary work, to minimise downtime and ultimately deliver improved customer satisfaction.”

All in the data

CoolDrive’s diagnostics range is extensive, with all manner of software, scan tools and complementary equipment available.

An essential for workshops is the Bosch ESI[tronic] 2.0 Online. It has set a new standard in workshop diagnostic software, enabling faster, more efficient and more effective maintenance, service and repairs than ever before.

Featuring the ESI[tronic] 2.0 software are the state-of-the-art Bosch KTS 250, 560 and 590 multifunctional testers, fitted with all the necessary tools for step-by-step fault diagnostics.

A leading benefit of the ESI[tronic] 2.0 software – and featured on the KTS scan tools – is Bosch’s Secure Diagnostics Access which is a centralised, integrated and standardised function providing access to secure vehicle data from participating vehicle manufacturers.

CoolDrive ensures complete Australasian car parc coverage access in its product range with further diagnostic scan tools available from brands such as FCAR, Launch, Autel, Car-Daq and Jal-Test.

CoolData is CoolDrive’s technical resource platform which enables workshops to diagnose, maintain and repair vehicles and trucks with technical drawings, a unique electronics data module including wiring diagrams and guided tests, and intelligent diagnostics.

Some of the many benefits of CoolData include detailed step-by-step maintenance instructions, estimated repair times and guided diagnostics to help a workshop boost productivity and improve workflow.

Providing further support for workshops undertaking diagnostic work is the Curien N2 Neuron - the industry’s first compact two-channel Bluetooth graphing multimeter which provides electrical testing accuracy and versatility in the palm of a hand. While a PicoScope Oscilloscope can measure and test virtually all the electronic components and circuits in any modern vehicle, turning a workshop’s computer into a powerful diagnostic tool.

CoolDrive also offers the CarDAQ-Plus®3 – J2534 programming tool, which eliminates diagnostic uncertainty by enabling OEM diagnostics and reprogramming applications across multiple vehicle brands using a single pass-thru device.

There’s also the range of Prologics diagnostic kits for checking, testing and eliminating electrical sensor faults, as well as larger machines such as the AFI