Manufacturing Strategies Clear vision leads pathway to success Channelling efforts into a particular area that has been well-thought out can help companies succeed more than sinking funds into unresearched areas. Manufacturers’ Monthly explains.
L
EAN manufacturing gives companies the push to focus on key aspects that will improve business rather than implementing too much at once. Speakers at the Association for Manufacturing Excellence (AME) Leading Through Excellence and Innovation Conference, held in Melbourne in May, spoke about simple, well-thought out strategies giving companies more growth than splurging on technology and processes that won’t result in great benefits.
Magic Mobility’s general manager, Jill Barnett.
28 JULY 2019 Manufacturers’ Monthly
At the conference, Coles Group store transformation general manager, Michelle Lue-Reid, said companies spend millions of dollars to invest in change, but often half of it will go to waste. Lue-Reid has worked at Air Canada and various banks, which has given her a wealth of knowledge into how large corporations function. She said one of the problems companies encounter is not having a clear vision. At a bank Lue-Reid worked at, they were automating a lot of their
To improve a company’s success rate, Lue-Reid said businesses need to relentlessly communicate the vision, stick with it and get people to buy into it. processes, which she said required a succinct plan to succeed. “When it comes to digital, there’s a lack of clarity. Be really clear about what you want to change in your digital transformation. “Our customers bank 24/7. Our customers don’t want to stop at the branch. It’s about making it easier for you to do business with us. It takes a lot of work to be able to do that,” she said. With fierce competition, no matter what sector a company caters to, Lue-Reid explained that companies need to keep up with demand and consumers’ changing tastes. “We can never go fast enough. We can never react quickly enough. “Focus on the two things that customers think about and do it brilliantly. Forget about the rest. Make sure the solution fits the problem you are trying to solve. “Do not be afraid to say no. Do not be afraid to kill projects,” she said. Research from Wipro Digital showed that in 2017, only 50 per cent of companies successfully executed a digital transformation strategy despite demonstrated efforts and investments. Wipro Digital also indicated that a lack of clear transformation strategy was cited by 35 per cent of executives as a key barrier to achieving full digital potential.
To improve a company’s success rate, Lue-Reid said businesses need to relentlessly communicate the vision, stick with it and get people to buy into it. “Use design-thinking methods focussed on value for the end customer,” she explained. Part of these methods include fostering deeper and more unconstrained understanding of what customers are looking for, what they value most, defining metrics that will help measure value creation and developing a system to track these metrics. Sealed Air Smart Factories supply chain executive director, Betsy Kuo, said spending a lot of money on smart solutions that don’t work for a company is a common problem. Although Kuo had limited knowledge of Industry 4.0 and smart solutions when she took on the role at Sealed Air, she said she possessed a lot of common sense, which helped lead her team to focus on specific aspects that improved the business. “What we are trying to do is look for a standardised solution.” Kuo pushes for collaborations between IT specialists and operational technology teams to share knowledge and find the best outcomes. “Trying to make that work and come up with a structured solution was very difficult.” She explained manmonthly.com.au