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CONTENTS Volume 52, Number 1 Feature
x-stand @ 50%_Layout 1 12-11-28 2:00 PM Page 1
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Canadian Printing Awards 2012 Detailing more than 75 awards presented to printers and technology suppliers from across Canada, including PrintAction’s three Leaders of the Year and the production challenges faced by Gold Award winners in this year’s Quality Printing categories
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NEWS Richard Kouwenhoven becomes President of Hemlock Printers, Eastman Kodak establishes an $830-million funding plan, and remembering craftsman Clar Wejnert
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CALENDAR February 2013 TAGA kicks off its 65th conference in Portland, Graphics of the Americas lands in Florida, and HP users share ideas at dscoop 8 in Nashville
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AWARDS Celebrating Canadian Print A pictorial account of the 7th annual Canadian Printing Awards gala featuring host Dianne Buckner and more than 270 leaders from across North America
Columns
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MARTIN HABEKOST Test Methods for Recyclability From traditional offset production to inkjet ink and liquid toners, an in-depth look at the printing industry’s past decade of environmental progress with its key consumable
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VICTORIA GAITSKELL Inside University In-plants Managers of three in-plant operations at Canadian post-secondary schools share what it takes to provide print for thousands of timesensitive students and staff
Archive
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January 1998 The Unabomber receives a life sentence, Bill Clinton denies having a sexual relationship with Monica Lewinsky, and PLM expands into the United States
Resources 21 Services to the Trade Cover photo: Clive Chan
29 Marketplace JANUARY 2013 • PRINTACTION • 3
PERSPECTIVE
A Year in Print News affecting Canadian printing in 2012 January: Eastman Kodak files for Chapter 11; Random House buys McClelland & Stewart; xpedx shuts down Canadian operations (blaming the country’s economy); PaperlinX Canada starts operating as Spicers Canada; Webcom installs second HP Inkjet Web Press; Heidelberg announces another 2,000 job cuts; and L. Possehl & Co. establishes manroland web systems GmbH. February: Langley Holdings establishes manroland sheetfed GmbH; Isabelle Marcoux becomes Chair of Transcontinental; Digital Edge Print promotes itself as Canada’s first Fujifilm J Press 720 site; and Jeff Jacobson is tasked to lead Xerox Global Graphic Communications.
Installations
Offset
Web-to-Print Acquisitions
Workflow
PrintAction
Week
Statistics
Design
Videos
Inkjet
Software
Sales
Bindery
Publishing
Appointments
This
Mergers
Trade Shows
Paper Toner
Wide-Format
Classifieds Employment
Ink
Events
Trends Packaging
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4 • PRINTACTION • JANUARY 2013
July: Gerold Linzbach is named as new Heidelberg CEO; Marc Fortier becomes President of RP Graphics; Kaz Yamamura becomes CEO of Fujifilm North America; Marquis Book Printing buys two Transcontinental plants; Spicers Canada to distribute Presstek products; and PaperlinX Ltd. sells its U.S. and Italian operations. August: Presstek is sold to MAI Holdings; Central Reproductions enters receivership; Printology Inc. files for bankruptcy; Fujifilm acquires Salmat for $387 million; and Ricoh invests in PTI Marketing. September: Canadian Printing Industries Scholarship Trust Fund provides $75,000 to 57 students; Catalyst Paper successfully completes restructuring; and KBR Graphics is named a Ryobi distributor.
March: Transcontinental buys Quad/Graphics Canada Inc.; Encyclopedia Britannica announces the end of print editions; HP unveils its 29-inch Indigo line; and Unisource Canada rebrands its Mondrian-Hall division as Unisource Wide Format.
October: Toronto Star, National Post and The Globe and Mail newspapers introduce pay-walls for online content; Newsweek announces plan to shut down print edition; and Random House and Penguin publishing houses plan merger.
April: Danaher, which controls Esko, moves to acquire X-Rite; Michael Mugavero is named CEO of manroland North America; Martin Brodigan becomes CEO of Ricoh Americas; Lowe-Martin acquires Dollco; 4over opens 4over Canada plant; and Norm Beange is inducted into the BIA Hall of Fame.
November: Richard Kouwenhoven is named President of Hemlock Printers; Peter Nitchos becomes President of Mi5; Ryerson opens the Esko Premedia Wing; CPIA and CPSIC announce plans to form a new association, PIC; and more than 75 awards are presented at the 7th annual Canadian Printing Awards.
May: Westkey Graphics buys Menzies Graphics Group; Mark Norlock joins KBA Canada; Warren Buffett buys 63 community newspapers (dubbed as “oddest investment ever” by Forbes); drupa reports numbers are down 20 percent; Benny Landa introduces Nanography presses; HP plans to cut 27,000 jobs by the end of 2014; and Hans Gronhi buys Shinohara. June: Toronto bans the plastic bag; Richard Nichols becomes CEO of Goss; Auto Trader ends print edition; Eastend Bindery shuts down; Mitchell Press buys assets of Teldon Print Media; Green Dot Litho merges with RP Graphics; Sun Chemical opens Laval ink plant; and DeJong Printing is renamed nexGen Grafix Inc.
December: Eastman Kodak receives conditional loan of $830 million to help it exit from bankruptcy protection (planned for 2013); EFI acquires Technique after buying Online Print Solutions in October and Cretaprint in January; North Plains acquires VYRE after buying Xinet in January; and HP opens a new 11,000-square-metre toner plant. We also remember the contributions of key industry members who have left us in 2012: Derrick Warren; Lyman Henderson; Marvin Foy of MFM Design & Print; Léo Thibault, Founder of Unigraph; Paul Prince of Aulward Graphics; Douglas Holmes, founder of Holmes: The Finishing House; David Thorn, former President of The Arthur Press; craftsmen Clar Wejnert of Howard Graphic Equipment; and technology pioneer John Crosfield.
Jon Robinson, Editor
Canada’s Graphic Communications Magazine. Proudly published for two generations. Editor Jon Robinson • 416.665.7333 ext. 30 • jon@printaction.com Associate Editor Clive Chan • 416.665.7333 ext. 25 • clive@printaction.com Contributing Writers Zac Bolan, Clint Bolte, Peter Ebner, Chris Fraser, Victoria Gaitskell, Dr. Martin Habekost, Nick Howard, Thad McIlroy, Gordon Pritchard, Josh Ramsbottom, Nicole Rycroft, Andrew Tribute, Trish Witkowski Publisher Sara Young • 416.665.7333 ext. 31 • sara@printaction.com Associate Publisher Stephen Longmire • 416.665.7333 ext. 26 • stephen@printaction.com Production Manager Anders Kohler • 416.665.7333 ext. 37 • anders@printaction.com Intern Tiffany Kay Garcia • 416.665.7333 ext. 34 • tiffany@printaction.com Advertising Sales Sara Young • 416.665.7333 ext. 31 • sara@printaction.com Stephen Longmire • 416.665.7333 ext. 26 • stephen@printaction.com Circulation ADPIC Subscription Services • 800.363.3261 • subscriptions@printaction.com PrintAction is published by Youngblood Publishing Limited and is Canada’s only national monthly publication serving the graphic arts industry. ISSN 1481-9287. Annual Subscriptions: Canada: $31.15 ($27.57 + $3.58 HST) United States: CN$69.99; Other Foreign: CN$139.99
Notice: PrintAction, Youngblood Publishing Limited, their staff, officers, directors and shareholders (hence known as the “Publisher”) assume no liability, obligations, or responsibility for claims arising from advertised products. The Publisher also reserves the right to limit liability for editorial errors, omissions and oversights to a printed correction in a subsequent issue.
PrintAction is printed by Sina Printing on ChorusArt Gloss 80lb Text and 70lb Velvet Text available from Unisource Canada. Youngblood Publishing Ltd. 610 Alden Rd., Suite 100, Markham, ON L3R 9Z1 Tel: 416.665.7333 • Fax: 905.752.1441 www.printaction.com Publications Mail Agreement Number 40010868 • ISSN 1481-9287 Return undeliverable Canadian addresses to subscriptions@printaction.com We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage.
In today’s printing presses sheets are zipping through at ever increasing speeds. This means that as the sheets pass from one set of cylinders to another any slippage or shift will result in printing problems. Everything from slurring to doubling can result. KOMORI understands that a stable transfer is one of the keys to high quality print. Using diamonds that never wear is one of the solutions to this problem and KOMORI has it! As the totalizer increases, the wear and tear on grippers and pads show up in print problems and presents you with high maintenance costs to resolve. Not so with KOMORI! Why? It’s also in the timing. At the transfer point, each set of grippers remains closed on the sheet for a period of time and this is measured in degrees. You may be surprised to learn that most leading press manufacturers build in only one to two degrees of closed travel. KOMORI took a different approach employ four degrees. This means that taking into account the raid and closing times, giving almost 4 times more closed position of the gripper systems eliminates printing irregularities. Consider the Relay race when the baton must be passed from one runner to another. If the runners had the ability to run together for a longer period of time wouldn’t the potential for a dropped baton decrease? Of course, it would and that’s another reason why, over the life of a KOMORI, it just keeps on giving you incredibly lower operating costs!
Tel. (905) 286-5155 Fax. (905) 821-0055 Email: info@k-north.ca Website: www.k-north.ca
PRINT NEWS time, a joint bid by Apple and Google for the patents reportedly met the requisite $500 million offer. The Apple/Google bid comes a few days after a consortium of bidders reportedly offered the same value. The 1,100 patents were valued by Kodak itself at between $2.2 billion and $2.6 billion, but failed to gain any traction during an auction in September.
RICHARD KOUWENHOVEN becomes President and General Manager of Hemlock Printers of Burnaby, British Columbia, among the largest commercial printing facilities in the Pacific Northwest. Dick Kouwenhoven, Richard’s father, led Hemlock for 44 years and positioned the company as one of the most-respected printing operations in North America. He now becomes Chairman and CEO of Hemlock in a supportive role. Richard Kouwenhoven, who has had a lifelong association with the family’s printing business, has served in various roles in the past 12 years at Hemlock, including Estimator, Production Coordinator and Digital Print Services Manager. He most recently served as Senior VP of Customer Service, while also leading Hemlock’s online development activities and worldleading initiatives with environmentally progressive printing.
ALON BAR-SHANY, VP and GM of HP’s Indigo Division, announced the opening of a new 11,000-square-metre (118,000square-foot) plant in Kiryat Gat, Israel, to manufacture toner for the company’s new generation of HP Indigo presses (10000 series) introduced in May 2012. The new HP Indigo plant is the first industrial building in Israel – and first HP manufacturing facility worldwide – built to Leadership in Energy and Environmental Design (LEED) standards. HP Indigo’s Kiryat Gat campus now includes 56,000 square metres (603,000 square feet) of building space. HP Indigo also manufactures its toner, commonly referred to by the company as liquid ink, at a facility in Singapore. EASTMAN KODAK COMPANY accepted a new financing offer from a steering committee – comprised of 10 institutional investors holding senior secured notes – for interim and exit financing totaling $830 million in loans. The financing is predicated on certain conditions, including the successful completion of the sale of Kodak’s digital imaging patent portfolio for no less than $500 million. At press 6 • PRINTACTION • JANUARY 2013
KT WEB PRINTING of Toronto upgraded its newspaper production with the addition of four Goss Community colour tower units, two line folders and several page slicers. KT Web has been providing web printing to Toronto-area newspapers and magazines since being founded in 1983. The company started with a single colour printing press and has since grown to include, in addition to its coldset web, a 40-inch press with perfector, as well as a full in-house bindery. According to Thomas Kim, President of KT Web, the decision to add the new Goss Community coldset units was to be able to offer more colour pages for its clientele. The press is designed to print on newsprint and specialty uncoated stocks. KOENIG & BAUER AG announced plans to close its Trennfeld, Germany, plant by the Autumn of 2013. Its production capabilities will be rolled into its main plant in Würzburg, just 25 kilometres away. The Trennfeld plant, opened in 1964, currently employs 220 staff to assemble printing units and superstructures for commercial and newspaper presses. Trennfeld’s assembly staff have been offered new positions in Würzburg. The realignment of KBA’s plants started three years ago, which, according to the company, plays a major role in its claim to be the only major press manufacturer to remain in the black since 2009. CLAR WEJNERT, a long-standing member of the Canadian printing industry, who was a talented craftsman and carpenter, passed away in early December. Wejnert joined Garden City Printing in downtown Toronto shortly after finishing school and later worked for Davis-Cooke Printing, which produced stationery and all of the tickets for the Maple Leaf Gardens. As his career progressed, Wejnert became well known in Toronto’s printing community as a masterful craftsman, working on nearly every type of letterpress cylinder and also repairing them. He retired from Howard Graphic Equipment in 1994, but, with his unique skill set and knowledge, continued to work with the company until this year.
RP GRAPHICS GROUP acquired all outstanding shares of Data in Motion Marketing, a variable data imaging and specialty finishing company. Now integrated into RP Graphics’ Mississauga plant, Data in Motion Marketing, which is to remain as an independent brand, specializes in applications requiring intelligent inserting, camera matching and read-and-write capabilities. RP Graphics Group provides a range of commercial printing services like tradiMARC OLIN, General Manager of EFI’s tional lithography, toner, and largeProductivity Software business unit, an- format production, as well as bindery nounced the company’s acquisition of and mailing services. Technique, which develops management information systems (MIS) and enterprise resource planning (ERP) software for the printing and packaging industries. Financial terms of the acquisition were not disclosed. Technique consists of privately held Technique Business Systems Limited located in Leeds, United Kingdom, and Technique Inc. based in the state of Delaware. Techique’s technology joins an extensive set of MIS/ERP software owned by EFI, including Monarch, Pace and Radius solutions. JOSEPH VARONE, VP of Sales for GMG JULIE THOMPSON becomes a Sales Repre- Americas, announced a new agreement sentative for Unisource Canada’s Printing for Access Imaging to become a dealer of Papers Division, reporting to the com- GMG products throughout Canada. Fopany’s Regional Sales Director, Dave Jack- cusing on the large-format space since son. Thompson brings over 20 years of 1993, Access Imaging’s new distribution industry experience to Unisource, includ- agreement is centred on ProductionSuite ing an extensive background in specifica- software, which GMG describes as a comtion and business development. Prior to plete production solution for wide-format joining Unisource, Thompson was at JTI printing. Headquartered in Toronto, AcCanada where she held a position as cess Imaging also has representatives in Trade Marketing Representative. She has Montreal, Calgary and Vancouver. also held positions with Cascades, Ariva and Coast Paper. MARC LAUTENBACH, a 27-year veteran of IBM’s technology and business services PP PRINT & DIGITAL SERVICES added a industry, becomes President and Chief Presstek 34DI press to its production Executive Officer of Pitney Bowes. He floor in Port Perry, Ontario. The com- succeeds Murray Martin, who is retiring pany was founded 38 years ago by Henry as the company’s Chairman, President Janssen and today is owned by his son, and CEO. At different stages of his career Tony Janssen. The certified, pre-owned at IBM, Lautenbach served as Managing Presstek machine replaces an older Hei- Partner of IBM North America Global delberg 19x25 four-colour press and will Business Services; General Manager of operate alongside two 11x17 2-colour IBM North America; General Manager, presses, a Xerox and two Konica toner- IBM Global Small and Medium Business; based printers, and a Roland 540B 4- and Vice President, IBM Asia-Pacific colour conventional offset press. The Small and Medium Business. The Pitney 34DI press supports FM screening and Bowes board also announced that 300-lpi printing and runs up to 7,000 Michael Roth, currently Lead Independent Director, has been appointed Nonsheets per hour. Executive Chairman of the Board. BOOKNET CANADA, a non-profit organization that develops technology, stan- SAM HIRJI of Samco Printers in Vancoudards and education, reports that sales of ver received the Queen's Diamond Juprinted books in Canada slipped nearly bilee Medal, which recognizes recipients 10 percent in the third quarter of 2012 for outstanding contributions to their compared to a year ago. Unit sales slipped communities. In a story by The Province 9.5 percent while dollar value fell 6.4 per- newspaper, Hirji said, “This is a great hocent. The numbers are based on the nour for me and my community. Printtracking of 665 retail locations across the ing has always been in my family, since country. According to Booknet’s research, the days of the British Raj in India.” Hirji the volume of fiction books declined 7.12 was born in Uganda to Indian parents. percent in the third quarter (-0.31 per- He started Samco Printers with a $5,000 cent in dollar value), while non-fiction loan as a 500-square-foot, one-man opvolume decreased by 12.36 percent eration in 1976. The Diamond Jubilee (-13.06 percent value), and juvenile book Medal program was created as part of volume fell by 10.13 percent (-6.03 per- this year’s celebration of Queen Elizabeth cent value). II’s 60th year on the throne.
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HAYSTACKS MEDIA PRODUCTION installed a MultiCam 3000 Series CNC Router into its Halifax facility. The 3000 system, which includes a spindle, dual knives and vision system, will be primarily be used for finishing large-format Point-of-purchase applications. Built around a steel frame and moving-gantry design, the 3000 Series CNC routers are driven by the MultiCam EZ Control suite, which includes Connection Manager, Job Name Server, Job Editor and Job Reporter. The MICHAEL RING, President of Xeikon system also features 3-axis motion conAmerica, signed a new distribution trol – along with 25-mm linear ball bearagreement with Canflexographics Ltd. of ing profile rails – and is rated for a Burlington, Ontario, for the Canadian maximum cutting speed of 1,400 ipm. market. Canflexographics is to distribute Xeikon’s web-fed label and document NORTH PLAINS, a digital-asset manageprinting presses, which utilize LED- ment provider based in Toronto, purarray-based dry toner electrophotogra- chased VYRE, a UK-based developer of resource management phy, open workflow software and marketing application-specific toners. Canflexo- (MRM) and brand asset management graphics is to also sell Xeikon’s line of (BAM) software. In May 2011, VYRE ThermoFlexX imagers for flexo and let- launched its On Brand technology as a terpress plates, as well as associated software-as-a-service (SaaS) solution to screening, colour management and provide management of brand guidelines, brand assets and creative workworkflow tools.
PIC FOR PRINTERS With the late-November unveiling of the proposed Printing Industries of Canada (PIC) association, PrintAction magazine invited its founding committee to write about their intentions. Tony Karg, Senior Director of Business Development & Marketing for Fujifilm Canada’s Graphic Systems division, who sits on the PIC committee, provided the following outline for the new association’s beginnings. he direction of the Printing Industries of Canada is to be formed from a single question, what’s in it for printers? From this seemingly simple question evolved four key pillars that Canada’s printers should expect a national association to stand on, including: Promotion, Advocacy, Collaboration and EduTony Karg cation. We need a champion and a voice for our industry that acts nationally on our behalf, delivering value to our businesses and, when necessary, defending our industry’s value as a key part of today’s marketing communications mix.
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Promotion We love print. We devote hours of hard work to our businesses, because of it. We will scream out what works in print and why, inside of our industry and to those outsiders who do not understand or appreciate the full impact of this powerful medium. We will market ourselves through national campaigns and showcase world-leading innovation to the marketplace and to the future generations of business leaders. This in turn will help us to understand how to promote our own businesses. Advocacy Next time an equipment vendor like Toshiba initiates a puzzling campaign to promote a No Print Day, we need a single Canadian voice to stand up
flows. VYRE also previously developed Unify, which is a Web-based marketing application platform. With offices in Canada, the United States and Europe, North Plains claims to provide its technologies to more than 1,400 clients and 1,000,000 users, worldwide.
proofing. “The addition of Fujifilm Javelin 8600S provided us with full platemaking automation to keep up with our large perfecting press, while the Fujifilm Javelin 8300E gave us flexibility for our smaller presses,” said Gortemaker
RICHARD GARNEAU, President and CEO of Resolute Forest Products, announced the indefinite idling a kraft mill at the company’s pulp and paper operation in Fort Frances, Ontario. Around 240 employees are to be impacted by the idling. This move includes the idling of paper machine number 5, which has an annual capacity of 105,000 metric tons of groundwood specialty printing paper. The kraft mill itself has an annual production capacity of approximately 200,000 metric tonnes of market pulp. TED GORTEMAKER, VP of Operations at Resolute produces a range of products Premier Printing in Winnipeg, and Gary like newsprint, commercial printing Thompson, Account Manager with Fuji- papers, market pulp and wood products. film Canada, oversaw the installation of The company owns or operates 22 pulp two new Fujifilm computer-to-plate and paper mills and 22 wood product devices and Fujifilm’s XMF workflow – facilities in the United States, Canada and with XMF Remote job submission and South Korea.
for why print is good, environmentally sound and a massive employer of a great many tax paying, newspaper reading, TV watching Canadians. We need a national government lobby to ensure our politicians also understand the collective power of the printing industry and as individual businesses employing voters in their ridings. Collaboration Printers and their suppliers are a competitive lot and it is understandable why sharing ideas with a company down the street never goes over very well. However, connect us with a printer of comparable size or product mix in another part of the country and it is incredible how much progress can be made, how many problems can be solved and insight gained. The industry’s printers and suppliers, media, educators and event operators must organize to drive growth in shared best practices, whether through national conferences, trade shows or coordination with regional associations. Education Technology does not drive our industry, people do. Talented people leverage technology to enable great print. We must focus on national coordination with local educational institutions to train skilled employees and foster new talent, tomorrow’s innovators. There must be collaboration in the development of job descriptions and skill assessments for course curriculums to provide our people, new and experienced, with relevant expertise. All of this has to be delivered at the lowest possible cost for the highest amount of value, which is why working nationally is the most practical way to collect, communicate, distribute – and eliminate duplication. Local associations, where they exist, should work collaboratively to customize, deliver and execute.
PIC is to follow three key principles: first, to respond only to the stated, pressing needs of the members across the country; second, to make a practical and measurable contribution to the health of our industry and its individual members; and third, to provide services not already nationally available through other organizations. To accomplish these principles, it is essential for PIC to be relevant, timely, and consistent. We will be relevant by using our database to keep track of – and respond to – your needs. This requires many proactive one-on-one conversations to hear about your successes and concerns. We will be timely by distributing information in the most suitable form, whether digital or print based. We feel digital tools like email and social media networks can very effectively support the value of print. This will help us engage with you directly. It will be just as important to communicate with you by leveraging our knowledge of print effectiveness, to build marketing kits and promotional tools we can touch and share through local associations or educational institutions. The Printing Industries of Canada takes two national associations (CPIA and CPISC) and creates a single partnership. It slims down to an essential team to work one-on-one with printers, industry leaders, regional associations and educational institutions. We are asking for your support, engagement and buy-in. This is our national industry association. We need to support it. Become one of PICs founding members and reap the rewards of a strong national voice for print in Canada. For more information contact Sandy Stephens (416-285-1700 / sstephens@informco.com) or Jeff Ekstein (905-660-1515 / jeff@willowprint.com) or visit www.pic-ici.ca. – Tony Karg JANUARY 2013 • PRINTACTION • 7
PRINT CALENDAR
FEBRUARY 2
The 65th Annual TAGA Technical Conference kicks off in Portland, Oregon, which will see the latest studies on print production be presented by the world’s top researchers. The program also contains a student portion, which will see print educational institute compete for the famed Helmut Kipphan Cup.
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HP users gather in Nashville to share ideas during dscoop 8, which will feature strategies for digital print production. The event, under the theme of Spark, features multiple streams from labels to grand-format production. $699*
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IDEAlliance presents its annual Print Media Executive Summit in Sarasota, Florida. Hailed as a think tank of business executives across the entire print media supply chain, the summit will investigate best practices and new business models. $1,550*
Graphics of the Americas 2013 kicks off at the Orange County Convention Center in Orlando, Florida. A combination of expo and conference, the show has education tracks ranging from prepress, printing, sales and design for imaging of all disciplines.
New Delhi is the capital of India and has a population of 17 million people. The foundation of the new city was laid in 1911 after the British moved the capital from Calcutta, believing it would be easier administer. As such, much of the city’s original architecture and layout was influenced by British sensbilities, with only minor contributions from Hindu, Buddhist and Muslim cultures. The city is home to booming industries such as information technology, telecommunications, banking and media. Pricing listed at standard rates, with * denoting the availability of member of early bird discounts.
8 • PRINTACTION • JANUARY 2013
Colour experts can renew their certifications via a G7 online course starting today, presented by IDEAlliance. G7 Experts are required to recertify every two years and pass the ensuing exam with a score of 90 percent or greater. $300*
The biannual Printpack India show kicks off in New Delhi to service the region’s rapidly rising demand for print, growing at an estimated 12.2 percent annually. The show is expected to draw over 50,000 visitors from 16 countries in the region.
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The Canadian Marketing Association presents the 2013 Loyalty Conference in Toronto, which discusses emerging trends of integrating social media into brand loyalty programs and associated challenges. Speakers representing Ford, Hudson’s Bay, and Universal Music will share their views. $495*
© Kodak, 2012. Kodak and Sonora are trademarks.
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PRINT AWARDS
Celebrating Canadian Print ore than 270 people from across North America, including representation from seven of Canada’s provinces, attended PrintAction magazine’s 7th annual Canadian Printing Awards at the Palais Royale on Toronto’s lakeshore. Host Dianne Buckner of the CBC led the celebration of a range of achievements within Canada’s printing industry over the past year.
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Photos by Neil Ta
Host Dianne Buckner of the CBC
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Tony Karg of Fujifilm Canada with Domenic Veroni of Kodak
Navik Mehta of Sun Chemical
Dylan Westgate and Michael Steele of Sydney Stone
Warren Werbitt of Pazazz Printing and Louise Kralka of PDI
Dick Kouwenhoven of Hemlock Printers, Todd Cober of Cober Evolving Solutions and Matthew Alexander of Colour Innovations
Michelle Laird Williams, Domenic Veroni and Mike Halliwell of Kodak
Nanette Malungkit of Unisource Canada
David Allan of Rhino Print Solutions
Leaders from Howard Graphic Equipment and K-North celebrate with Image Four and Simpson Screen Print & Lithography
Karl Belafi Jr. and Rob Baillie of KBR Graphics
Dave Jackson of Unisource, platinum sponsor
Jeff Golfman of Prairie Pulp + Paper, A.J. Goldberg of Goldrich Printpak, and Mark Wilson of Hostmann-Steinberg
Cynthia Tremblay, Brent Anderson and Brittany Giles from TPH with Mike Meshkati of Sina Printing and John Plonka of Colour Time Printing
Lou Bekyarovich, Dave Jackson, Brad Noel, Natalie Bandiera and Mike Andonovski of Unisource
Mark Thomas and Mike Thibault of Unigraph look over some print
Jamie Barbieri of PDI with manroland’s Michael Mugavero and Gina Gigliozzi
Jeff Ekstein of Willow Printing with Esko’s Marc Raad
Norm Beange of Anstey Book Binding, Dick Kouwenhoven of Hemlock Printers, and Ed Rooney of Lowe-Martin
Patrick Coyne of The Lowe-Martin Group
April San Juan of Colour Time Printing
A.J. Goldberg and Larry Kirsh from Goldrich Printpak
Brad MacDonald of Presstek
Scott Tait with Geoff Christensen of Spicers Canada
Jesse Colborn, Ray Fagan of Heidelberg Canada, Sara Young and Chiara Young
James Burghgraef of Agfa Canada
The Lowe-Martin team
Mike Meshkati of Sina Printing
Canadian Printing Awards host Dianne Buckner with George Kallas of MET Printers
Sheryl Sauder of Mi5, Pat Stoqua of Lowe-Martin and Steve Ostiguy of St Joseph’s Communications
Martin Johanns of Simpson Screen Print & Lithography
Jeff Ekstein of Willow Printing, Sandy Stephens of Informco, Louise Kralka of PDI, and Dean McElhinney of Unicom Graphics
Brent Anderson, Marc Peters, Harith Al-Shakarchi and Oleg Rybin of The Printing House
Rich Pauptit of Flash Reproductions, Sara Young of PrintAction, Alf Iannarelli, and Bernard Hellen of Cascades
Rachel Carriere of The Lowe-Martin Group wins a door prize
Dick Kouwenhoven of Hemlock Printers
Terry and Deanna Sinclair from Cambridge Labels
Matthew Alexander of Colour Innovations
Shawn Desmarchais from Produlith
John Campbell of Andrew’s Direct Marketing and Randy Ruiters of The Lowe-Martin Group
Michael Renaud of The Lowe-Martin Group
Marc Petitpas of The Printing House and Chris Peacock of Kempenfelt Group
Jay Mandarino of C.J. Graphics
Matthew Alexander of Colour Innovations, George Kallas of MET Printers, Jeff Ekstein of Willow Printing and David Allan of Rhino Print
Todd Karges and Cynthia Tremblay of The Printing House
Chris Peacock of Kempenfelt Group
Randy Pope of the Kempenfelt Group
William Timpano of Rainforest Alliance
Sarah O’Born of TPH, Michael Corbett of Symcor ISS and Lynda Mullen of C.J. Graphics
Lloyd Byrant and Frances Edmonds of HP Canada
Rich Pauptit of Flash Reproductions
Rachel Dierolf of the Sustainable Forestry Initiative
KBA Sheetfed Offset technology
Why KBA?
Printers are asking ”Why KBA?“ Here is why… KBA has the worlds fastest printing presses, the world’s shortest make ready times, the most versatile presses that can run the widest range of substrates…and we are easy to do business with. Since we are so financially strong so we can invest in R+D; we are growing, hiring and investing in our industry, all like no other! Our brand new ground up presses like the Rapida 106 runs at 20,000 sph, has no side lay, can change plates while the press is running and has so many synchronized make ready features we could not list them all. Also, as the world leader in packaging our new Rapida 145 is the fastest and most automated in its class. It is time to rise to the next level of productivity and to grow your company’s profitability, call us at 800-522-7521 and one of our experts can discuss how KBA can help you. Let us show you how easy we are to do business with! KBA Canada phone: 800-522-7521, na-marketing@kba.com, www.kba.com
MARTIN HABEKOST
Test Methods for Recyclability Many studies have been made to find out what very pressroom I have been in has some measure of fibres could either be incinerated or put into landfill, causes the paper fibres to weaken during the recycling control to recycle paper waste. Collecting paper fibres where they will decompose. Paper fibres get shorter and shorter the more often process. The process of beating virgin pulp has a great for recycling extends across the business world from small operations to big-city office towers, which are per- they go through the recycling process. They lose their influence on the loss of pulp quality in the following haps the most valuable source of recyclable material. Our ability to bond to other paper fibres. Recycled paper fi- recycling processes. Also, additives used in making society has been very conscious about paper recycling for bres also lose their flexibility, which can be attributed paper from virgin pulp has an influence on the quality years, even down to a household level where the common to the reduced swelling capacity of the paper fibres. The of the recycled paper. If rosin/alum sizing is used in the sense of not throwing paper into the garbage is instilled loss of these abilities stem from changes to the surface virgin paper, these chemicals will result in a large into us at a very early age. Paper has, in fact, been recycled of the paper fibres, changes in the bulk of the paper fi- decrease of quality in the recycled paper due to the since the 1800s, but the past decade has seen enormous bres, and also a change to the microfibrules that help reduced bonding capacity of the recycled paper fibres. A paper property that is influenced by the presence progress in reclaiming fibres, while at the same time facing in bonding the paper fibres together. of recycled fibres is the folding new challenges because of emerging Total Paper and Paperboard Consumption endurance. A recycled content of 25 printing processes. North America vs. Other Selected Regions percent can reduce the folding New print technologies apply endurance up to 50 percent when different types of ink onto paper that 120 compared to a similar paper made are quite different than the printing from virgin fibres. Also tensile inks used in more traditional offset, 100 strength and compression strength flexography and gravure processes. decrease with recycling. The most Digital print technologies can be drastic change to the paper fibres inkjet or toner based, with the latter 80 happen during the first and second now being categorized as either liquid time they go through the recycling or dry toners. Inkjet inks can be 60 process. Paper fibres can be reduced water- or solvent- based, and can conbetween five and six times before tain pigments or dyes (see my article 40 they are too short to be incorporated The Details of Large-format Inkjet into a paper product. Inks, in PrintAction November 2012). The challenges that printed materials Considering these issues, a natural 20 made with digital print technologies question might be why even bother pose to the recycling stream will be to recycle paper if such important 0 discussed later. paper properties are being compro2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 mised? Paper manufacturers all over Growing up in Germany in the the world have done extensive re1980s, I remember the first time I had North America Japan Latin America Western Europe China search into the production of papers recycled office paper in my hand. It that contain recycled paper fibres, but felt rough and was dull and grey in still have excellent properties. colour. I used it in my home inkjet Canadian and U.S. Paper Recovery Rates Changes to the process of producing printer and the result was simply hor70 paper from virgin fibre with recycling rible. The inkjet ink bled enormously in mind has lead to production into the paper, rendering the printout processes that will give a paper with almost illegible. Much has changed 60 recycled content properties that are since then. quite close to a similar paper made The other day, a group of first-year 50 from virgin fibres. This is important students in Ryerson’s Graphic Comsince some countries, especially in munications Management program 40 Europe, have recycling targets for handed in their project report on a repaper. Companies are required to use cycled office paper. It was not as bright 30 a certain amount of recycled paper in as what one would normally expect their paper manufacturing processes, for office paper and the colour was so the paper mills are keenly interoff-white, but the surface was quite 20 ested in having production processes smooth and they had printed the rein place to leverage recycled paper. port with their home inkjet printers. 10 Canada United States There was no wicking and bleeding of the ink into the paper. The print Determination 0 looked sharp and crisp. of the recyclability 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 An important step in determining the recyclability of paper is the removal of Recycling and drawbacks Source: The State of the Paper Industry 2011, Environmental Paper Network printed inks from the paper surface, It is also clear that the quality requirements for products like office and commercial printing The weakening of the paper fibres comes from three since nobody wants a recycled paper that is full of speckles and coloured spots that somehow show the source of the papers are quite different than those for paper used for manufacturing practices: paper. Sometimes this effect is desired and there are papers packaging. A few years ago, some of my colleagues and • Repulping reduces the length of fibres resulting in a available that have this look, but in general the consumer I went to the Cascades paper mill down by Lake lesser strength paper, does not want to see that the paper has some recycled conOntario in Toronto. The mill transforms all kinds of tent. The are eager, however, to read about it on the outwaste paper, including paper coffee cups into board to • Further drying and rewetting cycles lead to a reduction in the bonding strength of the paper fibres, and side packaging of the paper ream. be used as folding-carton stock. The final product is a There are various methods available to determine how board that is made out of seven different layers, with • Removal of groundwood and lignin shortens the paper fibres, as well and results in lower bonding well a paper can be de-inked. The Europeans have the the top layer being a clay coating that provides the white strength. INGEDE test method 11 and 12. INGEDE stands for Insurface to accept and hold the ink. During our Cascades visit, the tour guide illustrated Paper recycling is a mature industry in Europe. In ternational Association of the Deinking Industry. This how paper fibres look when they have little strength 2004, the recycling rate was 54.6 percent and increased group has set up a laboratory procedure that uses and are just weak and limp, which cannot be turned to 64.5 percent in 2007. In the United States the rate processes and equipment very similar to those used in into paper or a paper-based product again. These paper was 57.4 percent in 2008. Continued on page 28 Percentage
Millions of tonnes
E
14 • PRINTACTION • JANUARY 2013
MAKE MONEY IN PRINT: THE SECRET (SEE OVER)
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VICTORIA GAITSKELL
Inside University In-plants
academic in-plants elect instead to hire Access Copyright, a Canadian copyright licensing agency that charges high fees to obtain all their copyrights for them. Besides course kits, other typical jobs for Printing Operations include diplomas on preprinted shells; marketing collateral; large-format printing, posters, and banners; York’s branded stationery and business cards (they are the only vendor of record and quality watchdogs for York’s branded material); and printon-demand books. Security printing also forms part of their watch. When diploma forgery became a concern, Panagopoulos collaborated with their supplier of diploma shells to devise a holoYork printing gram as a security feature Steve Glassman is York Univeron the back of each sity’s Director of Bookstore, diploma. They store the Printing and Mailing Services. diplomas in locked areas Chris Panagopoulos manages for which only a limited two of Glassman’s departments, number of personnel Publishing and Printing Operahave keys. Exam questions, with a combined staff of tions cannot be e-mailed 14 whose main activity is proto the in-plant but must ducing course kits – spiral-Cerbe supplied as hard lox-bound books, each one copies, and both diplocontaining all the required read- Steve Glassman mas and exams must be ings for a particular course. delivered to and from the “When I first started in 2008, in-plant in tamper-eviPrinting Operations had just acdent bags with numbered quired four new toner-based seals. The task of printing units that bumped our producconfidential transcripts tion speed up from 110 to 640 of student grades, howpages per minute. Back then we ever, takes place in the were printing between 30- to 40Registrar’s Office. million course kits annually. The new equipment allowed us to The equipment arsenal increase efficiencies, decrease in Printing Operations overtime, and outsource less, Chris Panagopoulos currently comprises seven when previously we had been outsourcing black-and-white toner-based presses, in2-million impressions,” says Panagopoulos. cluding: One Kodak 9110, three Canons The Publishing department’s gargan- (two 5000s and one 8070) and three Océs tuan task is to apply and arrange pay- (a VP 6250 with punch, a VP 6200 with ment for the reproduction rights from booklet maker, and a VP 6160 in-line each publisher of each copyrighted item perfect binder). Additionally, they run in the course kits – up to 2,000 copyright- three toner-based colour presses, includprotected items a year. Instead of dealing ing two Konica Minoltas (one BHC 252 with each publisher individually, some and one BHC 352), and one Xerox DC
he student population of York University is 55,000, the same size as the city of Grande Prairie, Alberta. Whether or not all these students realize it, their education literally depends on materials produced by the university’s specialized Publishing and Printing Operations, as do many of the activities of York’s 10,000 faculty and staff. I spoke with the management of the in-plant printing facility serving this huge Toronto academic institution, as well as the management of two other university in-plants in different parts of the country, to learn what it takes to provide a foundation of print for postsecondary education in Canada.
T
700, plus an Epson Stylus Pro 9800 for large-format printing, a Graphic Wizard UV coater, and full bindery. They also have two two-colour offset presses, a Ryobi and an AB Dick. “But we don’t use them,” says Glassman. “Our offset operator retired a couple of months ago. Now we simply outsource the small volume of two-colour offset that we were doing in-house, because it didn’t add up to 2,000 impressions a month.” Print-on-demand books
Among Glassman’s proudest accomplishments are the print-on-demand books. Although for years the university’s bookstore has operated a small custom publishing service, in the last five years he has initiated toner-based book printing through Printing Operations. He swears by the Océ VP 6160 with in-line perfect binder for book production, which they do in runs from 10 to 2,000 copies. “I have held the authors’ hands and worked with a graphic designer to produce 67 books, many of which are absolutely gorgeous. One or two are now selling online at Chapters Indigo. For example, a book called Creating Memory by John Warkentin, documents public sculptures around Toronto. Frank Barrett, the author of another book with allcolour illustrations, Earnest Ibbetson, spent 20 years writing about a commercial postcard artist who drew military postcards. I really don’t think these authors would have got the help they needed elsewhere to put these books together. Although many of them are not big enough sellers to attract the attention of mainstream publishers, they’re perfect for print on demand. “While some booksellers may be closing, I believe there will always be a market for fine books made with creativity and craftsmanship. Booksellers will continue to thrive if they specialize in promoting and selling these kinds of products,” Glassman affirms.
Staff staying motivated
Panagopoulos says one of the more satisfying aspects of his job is hiring as many as 40 to 60 students a year, especially during crunch times. “One who is now studying for his Masters degree worked with me during all four years of his undergraduate studies. When they are ready to move on, they use me as a reference and coach to prepare them for job interviews.” The students provide clients with the exceptional service of delivering printing door-to-door around York’s main campus – where Printing Operations is located. They perform their deliveries on foot using dolly carts. This method of transportation has proven preferable to cars, partly because the campus can be challenging for drivers (especially with construction for the new Pan American Games stadium now in progress), and partly because delivery by dolly does not pollute the environment. Deliveries to the university’s second, smaller Toronto campus are handled by the university’s internal bus system. Panagopoulos explains: “In hiring interviews, I ask the students if they are prepared to do the same repetitive job over and over, like working in an automobile factory, because that’s what the job requires. To relieve the monotony, I let them listen to music while they work – but they are only allowed to use one earphone, so they can hear instructions and won’t hurt themselves. “Sometimes we turn the task of inserting Cerlox coils by hand into a game to see how many they can do in a minute, or have competitions between teams to see who can produce more. Since I adopted this playful approach, everyone wants to do hand coiling, rather than carry 20 to 30 pounds of printing around the campus on dollies.” Distinguished careers
Panagopoulos remembers people who invested in him when he was a student, so championing York students is his way Continued on page 24 JANUARY 2013 • PRINTACTION • 15
Printing Leader of the Year John A. Young Lifetime Achievement Award George Kallas, Founder & Chairman MET Fine Printers
16 • PRINTACTION • JANUARY 2013
Ward Griffin, CEO & President The Lowe-Martin Group
Emerging Leader of the Year Mike Meshkati, President Sina Printing
Quality Printing Categories Stationery Gold: Anstey Book Binding, Merton & Lancaster Card + Sleeve Silver: Hemlock Printers, Salish Artist Card Bronze: The Lowe-Martin Group, Blakes TIFF Invitation
Finishing Gold: Pacific Bindery Services, TELUS Garden Silver: C.J. Graphics, Salon Collage Business Card Bronze: PDI, Garnier Fan Insert Bronze: St. Joseph Print, Our Legendary Nature Coin Collector
Books Gold: Hemlock Printers, Protecting Wisdom, Tibetan Book Covers Gold: Rhino Print Solutions, South Korea: Memories of the Heart Silver: Anstey Book Binding, Above and Beyond Bronze: Flash Reproductions, A Treasury of Tom Thomson Bronze: The Lowe-Martin Group, City Seen: Artists’ Views of St. John’s
Calendars Gold: Colour Innovations, The Canadian Forces 2013 Silver: Priority Printing, 2012 Desktop Travel Calendar Bronze: C.J. Graphics, Toronto Parks and Trees Foundation
Self Promotion Gold: Emerson Clarke Printing, Introducing a new measure of innovation Silver: PDI, Explore Direct Mail Bronze: Pazazz Printing, Montreal at Dawn
Display Graphics Gold: Simpson Screen Print & Lithography, Schweppes Mix & Match Silver: Promoflex International, Guinness, Unleash the Darkness Bronze: C.J. Graphics, Teenage Mutant Ninja Turtles
Brochures & Booklets Gold: Colour Innovations, Titanic 100 Collector’s Set Silver: Rhino Print Solutions, Hunter House Silver: MET Fine Printers, Granville at 70th Real Estate Kit Bronze: Rhino Print Solutions, The Residences at West Bronze: Willow Printing, Art
Business & Annual Reports Gold: Rhino Print Solutions, First Majestic Silver Corp. 2011 Silver: MET Fine Printers, Mercer 2011 Report Silver: Rhino Print Solutions, CAPIC our vision Bronze: Image Four, TOKIO Millennium RE 2011
Environmental Printing Categories Most Environmentally Progressive Printing Technology Gold: Prairie Pulp + Paper, Step Forward Paper Silver: Hostmann-Steinberg, REFLECTA Process Ink Bronze: Goldrich Printpak, Grease Resistant Direct Food Contact Coating
Most Environmentally Progressive Printing Project Gold: Hemlock Printers, The North Face 2011 Holiday Gear Guide Silver: Hemlock Printers, UBC Registration and Orientation Guide Bronze: Friesens Corp., In Other Worlds by Margaret Atwood Bronze: The Lowe-Martin Group, Halton 2012 Waste Management Calendar
Most Environmentally Progressive Vendor Gold: HP Canada Silver: Kodak Bronze: Prairie Pulp + Paper
Most Environmentally Progressive Printing Company Gold: Hemlock Printers Silver: The Lowe-Martin Group Bronze: Symcor ISS
Direct Mail Gold: PDI, Explore Silver: Hemlock Printers, Rocky Mountain Equipment Bronze: Andrews DM, Southlake Foundation Bronze: The Lowe-Martin Group, US Airways
Magazines Gold: Flash Reproductions, SRI Issue 6, 2011 Silver: The Lowe-Martin Group, Experience Issue 18, 2012 Silver: Mi5 Print & Digital, Applied Arts Vol. 27 No. 5 Bronze: Rhino Print Solutions, Montecristo Vol. 5 No. 3 Bronze: St. Joseph Print, Sharp The Book For Men, Fall/Winter 2012
Catalogues
Business Development Categories Best Online Presence, Vendor Gold: Sydney Stone
Best Online Presence, Printer Gold: The Printing House Silver: Colour Time Printing and Digital Imaging Bronze: SinaLite
Best Marketing Campaign, Printer
Gold: C.J. Graphics, 2012/2013 Infiniti Models Silver: C.J. Graphics, Eventscape Portfolio Issue One Bronze: Hemlock Printers, The North Face 2011 Holiday Gear Guide
Gold: Kempenfelt Group, K:Store Cross-media Campaign Gold: The Printing House, TPH Direct Mail Campaign
Packaging Printing
Gold: Unisource Canada, ChorusArt, Beneath the Surface
Gold: Produlith, Life Smile Teeth Whitening Pen Box Silver: C.J. Graphics, Alberta Premium Box Silver: Pazazz Printing, Verger Lacroix Cider Box Bronze: Goldrich Printpak, Collagen Re-Inforce Box Bronze: Produlith, Les Vergers de la Colline Gift Box
Best Marketing Campaign, Vendor Best Community Program Gold: MET Fine Printers, Canstruction Vancouver 2012 Silver: The Printing House Bronze: Symcor ISS Bronze: C.J. Graphics, Printers and Lithographers
Labels Gold: The Lowe-Martin Group, 2012 Lunar New Year Dragon Stamp Pane and Souvenir Sheet Silver: The Lowe-Martin Group, Titanic 100 Stamp Pane Bronze: Cambridge Labels, Chateau Varennes
Best of Show Award Rhino Print Solutions, South Korea: Memories of the Heart
JANUARY 2013 • PRINTACTION • 17
JOHN A. YOUNG LIFETIME ACHIEVEMENT AWARD
GEORGE KALLAS FOUNDER & CHAIRMAN, MET FINE PRINTERS
G
eorge Kallas stepped down as President of Metropolitan Fine Printers on January 1, 2011, and handed over the daily operation of the company to his son, Nikos, who takes on the daunting responsibility of running what is widely regarded as one of the world’s highest-end printing operations. The elder Kallas – driven in his career by what one colleague describes as an “artistic passion for print” – remains involved with the company providing invaluable insight. In 1962, Kallas and his family emigrated from Greece to Montreal, where he grew up before moving across the country to Vancouver. He was eventually introduced to a Vancouver press operator who wanted a business partner to start up a shop. The two entrepreneurs began Metropolitan Press in 1977 with a 2-colour Miehle, printing everything from stationery to pizza menus. Kallas soon take sole ownership of operation, just prior to the start of Expo 86 in Vancouver. Seeing opportunity in the business to be generated through Expo 86, Kallas purchased a 6-colour Miller press with coater for $800,000 and, through hard work and determination, his financial gamble paid off in making a name for Metropolitan, which he would expertly brand for the next couple of decades. Kallas was consumed by branding Metropolitan with the highest quality of printing, which was highlighted in 2001 by allocating enormous resources to create the Impossible Poster – a 1,697-linescreen, 11.5-million-dpi project that is unlikely to be repeated. Equaling his passion for print, Kallas also ingrained MET Fine Printers (as the company has since been rebranded) in community involvement. The shining example comes in the form of Canstruction Vancouver, which Kallas secured the rights to host in 2002. In 2012, 62 businesses and school groups created 19 sculptures with over 95,000 tins – averaging about $12,000 worth of food per sculpture. After 10 years of the competition, more than 1.15-million cans of food have been donated to the Greater Vancouver Food Bank, a value of over $2.3 million. This sense of community responsibility is also seen in MET’s aggressive push to be amongst Canada’s most environmentally progressive printers. In 2010, MET became one of the country’s only carbon neutral printing facilities, which also helps bolster its craft approach to the market – aided again by the May 2012 purchase of Larsen’s Bookbinding Ltd. MET’s unique business culture, sitting in the sweet-spot for a craft-driven economy, is the result of one of the most dynamic leaders Canadian printing has seen in recent memory.
For Canadian printers specifically, what should be their number-one priority, in terms of either strategic thinking or investment, for the near-term future? “From a strategic perspective, I think it's crucial that we continue to invest in great people who can guide MET in embracing innovation and taking calculated risks. I've always believed that you need to build a company with the best people – if they are happy, passionate and empowered, it's reflected in their work. Our employees are committed to quality in every aspect of our business. Customers sense this and continue to come back, both for the quality of the work and the pleasure of the experience.”
18 • PRINTACTION • JANUARY 2013
PRINTING LEADER OF THE YEAR
WARD GRIFFIN CE0 & PRESIDENT, THE LOWE-MARTIN GROUP
W
ard Griffin at age 27, in 1994, was put in charge of LoweMartin’s stable, but somewhat stagnant, digital printing arm in Ottawa. In less than two years, he doubled the division’s annual revenues toward $8 million and demonstrated his ability to lead a printing operation. A decade earlier, in 1984, his father, Don Griffin, had purchased what is now The Lowe-Martin Group, which was founded back in 1908. Griffin then became CEO of Lowe-Martin at age 29, shortly after the passing of his father. Today, at 45 years of age, he is recognized as one of the business pillars within Canada’s printing community. This became ever more apparent in April 2012 when Griffin led Lowe-Martin’s acquisition of Dollco Integrated Print Solutions, combining two of Canada’s most historic and largest privately owned printers into a $100 million operation. “If you look at our industry there are not too many companies like Dollco. There are just not that many large-size printing companies, especially in Ottawa or in Toronto where we can effectively acquire them and manage the process,” says Griffin, who describes a mutual respect shared by the two Ottawa-based companies. “They were doing well. They’ve had some ups and downs and changes over the years, but they were in a good position when we acquired them. So it was not one of necessity for them.” The Dollco acquisition makes Lowe-Martin, with some 600 employees, one of Canada’s largest privately held commercial printing companies. Dollco itself was primarily rooted in heatset web production. “They are very good at the web business. Their quality is good and they’ve spent a lot of time in the last three years streamlining their operation and leveraging MIS,” says Griffin, who is patiently melding the processes of the two operations. Lowe-Martin’s new web-offset capabilities join an extensive sheetfed arsenal (often pushing 10-micron quality), cuttingedge toner work, more recent large-format inkjet production, and a raft of digital initiatives like PURLs and QR Codes to boost the effectiveness of their clients’ communications projects, which is also aided by the company’s world-class environmental position. Lowe-Martin has been named as one of Canada’s Most Environmentally Progressive Printing Companies for the past seven years of PrintAction’s awards program. In 2012, based on its 2007 baseline (a key metric when determining any company’s true environmental commitment), Lowe-Martin reduced its absolute Green House Gas emissions by 11 percent, reduced its carbon footprint by 14 percent, reduced its electricity consumption by 10 percent, purchased 780,000 kwh’s of renewable electricity from Bullfrog Power, and increased its FSC fibre tonnage by 113 percent. Despite its relatively large size in Canada’s commercial printing sector, Lowe-Martin, under Griffin’s leadership for the past 16 years, continues to be on the forefront of product innovation and environmental progress – two healthy positions for any communications company preparing for the future economy.
For Canadian printers specifically, what should be their number-one priority, in terms of either strategic thinking or investment, for the near-term future? “From a strategic thinking perspective we should be considering how do we make our companies financially viable in the industry. So this means making sure we are taking care of the financial side of the business and looking at what we need to do to have long-term success. This could mean strategically making changes to the services a company offers, improving management practices, looking at leaning out a company [with] lean manufacturing and productivity, reducing debt and even whether it is time to combine with another company.”
JANUARY 2013 • PRINTACTION • 19
EMERGING PRINT LEADER OF THE YEAR
MIKE MESHKATI PRESIDENT, SINA PRINTING
M
ike Meshkati, aged 30 and President of Toronto’s Sina Printing, likes to tell the story of how he came to join the family business. In order to earn some money to buy himself a car in the late 1990s (a Ford Probe), he helped out at the family print shop, then located in a strip mall in North York, a suburb of Toronto. After working in all aspects of the business, from bindery to estimating, Meshkati decided to pursue the world of business and not, as originally planned, a career in engineering. It was within the estimating department that Meshkati found his niche which took advantage of his mathematical mind. Firing off estimates became Meshkati’s forte, eventually leading him to take on a management role alongside his father, Oscar. Since the early days, Sina has moved and expanded several times, most recently in the Fall of 2011 when the company moved into a 60,000square-foot plant, effectively growing 30 percent in space and adding additional capacity. Sina’s growth can be attributed to Meshkati’s Webto-print initiative, SinaLite, a system five years in the making. The template-based ordering system, designed from the ground up by Meshkati, handles over hundreds of orders per day, with products ranging from business cards to canvas prints. Orders now have a turnaround time of under three business days for most products. Since the move, not only did Meshkati put a 10-colour Heidelberg into service, but he also expanded into the wide-format marketplace. In November, the company launched Direct Mail products, with one-step delivery to Canada Post. Such growth is an impressive feat in one of North America’s most competitive print markets. “The thing with manufacturing is if you stay behind, you’re toast,” Meshkati told PrintAction. “You have to have capacity and you have to have efficiency. You either grow, or you demise.”
For Canadian printers specifically, what should be their number-one priority, in terms of either strategic thinking or investment, for the near-term future? Canadian printers should have four main priorities when operating their businesses: Invest in technology to increase manufacturing productivity; focus on particular niche markets that have greater profitability potential; find good vendors with whom you can create valuable partnerships; and maintain strong cash flow to withstand hard economic times.
20 • PRINTACTION • JANUARY 2013
BEST OF SHOW:
USED EQUIPMENT
Rhino Print Solutions South Korea: Memories of the Heart This 1,800-piece project is produced with two offset presses in a 400line hybrid stochastic process, featuring a cover with a silk screen black on one side – spine and front. The text pages were produced 4/4 with black + black + pms 430 and an inline gloss varnish throughout. The book has a 1.5-mm gloss lay-flat laminate on one side. The end sheets of the book do not have any printing, but are trimmed and
folded to match the raw text signatures. The book’s dust jacket is produced with black + black + black + black + pms 430, as well as six vertical scores and two horizontal scores. The Smyth Sewn project also features case binding. “We printed two blacks, each with its own tone curve to accentuate the highlight and shadow detail, which, when combined with the Pantone ink, creates the overall effect and appearance – magnificent image reproduction.”
QUALITY PRINT GOLD WINNERS: BOOKS – Hemlock Printers Protecting Wisdom: Tibetan Book Covers from the Maclean Collection This 1,300-piece project – one of four Best of Show finalists – is printed on two offset presses, including a 29-inch machine, at 10-micron stochastic on matte paper. The 200-plus text pages are produced in a 4-colour process plus three specials, including a metallic gold PMS. The case-bound book with slipcase
features multi-level embossing on both front and back covers, as well as gold-guild edges on all text pages.
BOOKS Rhino Print Solutions – South Korea: Memories of the Heart See “Best of Show”
MOST ENVIRONMENTALLY PROGRESSIVE PRINTING PROJECT Hemlock Printers – The North Face 2011 Holiday Gear Guide This 200,000-piece, perfect-bound project is produced 4-colour process throughout, as well as PMS + black on a reply card. Its extra-heavy ink coverage, according to Hemlock, would normally require two passes through the press, but was completed sheetfed, from roll stock – printing both sides simultaneously – without quality degradation. The back cover of the catalogue, using 30 percent post-consumerwaste stock, prominently features Hemlock’s innovative Zero branding, based on its 100 percent carbon neutral status.
BROCHURES & BOOKLETS Colour Innovations – Titanic 100 Collector’s Set This 10,000-run project, one of four Best of Show finalists, includes a number of printed materials printed, including an authentic stock certificate and 9-colour stamp pane with Phosphor Tag. The primary pieces of the collector’s set are printed at 10-micron on an offset press.
JANUARY 2013 • PRINTACTION • 21
LABELS
DISPLAY GRAPHICS Simpson Screen Print & Lithography Schweppes Mix & Match
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This 7,350-piece, die-cut project is produced with an offset and screen press. With a 175-lpi reproduction, the project features UV Clear, thixotropic, and silver glitter coatings produce in-house. According to Simpson, project challenges included generating the right mix of glitter to make the piece pop, while still allowing image show through, as well as applying thixotropic on bottles for maximum gloss and thickness without screen mesh patterning.
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SELF PROMOTION Emerson Clarke Printing
Trade T rrade Only, Only y, winner winn of the
Introducing a new measure of innovation This 350-piece run is designed to highlight unique capabilities of Emerson Clarke’s Kodak NexPress SX3300 press. Primarily geared toward designers and ad agencies, the project includes production notes and, according to the company, an impactful, visual and tactile demonstration of the new processes and the quality of the print on multiple substrates and larger sizes than what customers are commonly used to with digital printing.
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DIRECT MAIL PDI – Explore This 1,200-piece project – produced with both offset and toner – employs Direct Smile software to personalize images and text based on the recipient’s gender. Small, irregular QR codes directed recipients to a video and PDI’s environmental policy. The project includes a BIOcard – with die-cut round corners – printed offset on FSC paper, coated with special PLA compostable and biodegradable plastic lamination.
CALENDARS Colour Innovations The Canadian Forces 2013 This 3,500-piece, wiro-bound project is produced on an offset press in a 25-micron FM process. It features four process colours with a satin varnish.
ENVELOPES CATALOGUES C.J. Graphics, Printers & Lithographers 2012/2013 Infiniti Models This 16,000-piece project is produced on a 41-inch offset press in a 4-colour process with two PMS colours. The catalogue’s cover features a soft-touch aqueous coating and text pages feature spot-gloss aqueous coating.
BUSINESS & ANNUAL REPORTS Rhino Print Solutions First Majestic Silver Corp. 2011 The cover of this 18,000-run, perfect-bound project – printed in a 400-line process – includes as a special silver and two hits of soft aqueous on one side and a flood gloss aqueous on the other, as well as clear foil and silver foil. The 32 text pages use sliver 877 plus spot-gloss varnish throughout.
22 • PRINTACTION • JANUARY 2013
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2012 Lunar New Year Dragon Stamp Pane and Souvenir Sheet This 200,000-plus run project – one of four Best of Show finalists – is printed in a 10-micron process with spot colours, while the metallic spots are produced at 20-micron. The 8-colour job, with Phosphor Tag, features a spot-gloss varnish and gold foil with multi-layered embossing. The souvenir sets are shrinkwrapped in packages of 50, with backer board top and bottom.
FINISHING Pacific Bindery Services – TELUS Garden This 5,000-piece project required die making, die cutting, embossing, foil stamping, creasing, kiss cutting, laminating two sheets together, perfect binding, handwork and assembly. The oversized foil stamped and embossed book is PUR perfect bound and trimmed, with a right-grain cover that is foiled, embossed, and letterpress scored. Text pages are die-slit at various positions along the face edge.
The portfolios, requiring five foil dies, are foil stamped in three passes with an added kiss-cut rule to long glue the flap 3 1/16 inches from crease – without glue assist.
STATIONERY – Anstey Book Binding Merton & Lancaster Business Card + Sleeve This 1,000-piece project, which includes two PMS colours, spot-matte and gloss varnish coatings, required several mock-ups to ensure the business card fit snugly in the sleeve, but could pull out smoothly. The logo on the sleeve is foil stamped with clear foil, while the logo on the duplexed business card is letterpress printed with an orange tint to match the orange cover stock.
PACKAGING PRINTING – Produlith Life Smile Teeth Whitening Pen Box This 10,000-piece project – involving embossing, foil stamping, die cutting and gluing – is produced offset in 4/4 with a fifth silver colour, at 300-lpi. Produlith designed three parts of the package, including a sleeve, top and bottom to keep the whitening pen standing for display. The outer box is embossed and includes a spot gloss UV coating for effect.
MAGAZINES Flash Reproductions SRI Issue 6, 2011 This 3,000-piece project for the Sunnybrook Research Institue is printed at 20-micron with a Satin AQ coating. It includes a tipped on lenticular cover featuring two frames and a three-dimensional flip.
JANUARY 2013 • PRINTACTION • 23
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Gaitskell Continued from page 15
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of giving back. He graduated with a BTech degree in Graphic Communications Business Management from Ryerson University in 1995, ran a small design agency briefly, then spent five-and-a-half years as a Senior Project Manager at Cott Beverages before joining York. Soon after his arrival, he achieved FSC certification for York, making it the first and only Canadian university in-plant with this designation. In November 2010, Panagopoulos was recognized as one of In-plant Graphics magazine’s Top 15 Managers Under 40. Glassman holds an MBA and became a biologist before he eventually gravitated to printing as a second career. He worked previously for a web offset company, then a sheetfed offset company specializing in direct mail. His father, Alex Glassman, was a chemical engineer who began his career in the paper industry in Trois-Rivières, Quebec, then worked in quality control for R.R. Donnelly in Chicago, where he promoted offset printing at a time when it was considered second-rate and helped paper companies improve paper for offset printing. Later, Alex worked for paper companies in New York and Toronto. In 1985, he wrote a book called Printing Fundamentals, published by TAPPI (Technical Association of Pulp and Paper Industries) Press, to teach paper manufacturers all they needed to know about printing. For years Alex edited the classic graphic arts production handbook Pocket Pal, until Michael H. Bruno took over as editor. (The current editor of Pocket Pall is Frank Romano.) Alex passed away in 2010. When Steve Glassman arrived at York eight years ago, he was given charge of Printing Operations alone. Among his first priorities was devoting two to three years to building a unique digital workflow allowing information to be exchanged seamlessly between Publishing, Printing Operations, and the university’s accounting department. He wanted not only to facilitate billing and transfer payments to and from other departments but also to keep a sharp eye on finances: “Our job is to be profitable, and even though the operation was already good, we became more efficient and produced great returns that we contributed back to the university to be used for buildings and student projects. We have kept our prices the same or lower to give our customers more value for their dollar.” All-mportant customer relations
Panagopoulos explains: “We don’t have the right of first refusal on the university’s jobs, and there are a lot of copy shops in the neighbourhood, so we have to gain our business and prove our worth and knowledge to our customers. We also work hard to keep them happy with a high level of service.” Glassman continues: “Our hands are tied, because it’s a small market limited to one institution. I’ve tried to get positive messages out there saying, ‘If there was something you didn’t like 10 years ago, we’ve changed now, so give us another try.’” He has circulated printed showpieces to demonstrate his in-plant’s Continued on page 26
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SIGNS, POSTERS, BANNERS
Gaitskell Continued from page 24
capabilities and staged presentations at one of the campus’ prestigious venues on how to make the best use of printing services and save money. Like any selling commercial-business owner, he has also traveled from building to building, knocking on doors to promote his printing services. Glassman still feels that he needs to market even more proactively, especially to attract more direct-mail jobs from university departments that historically have tended to hoard their databases or outsource. At present Printing Operations performs only a limited number of direct-mail jobs, including mailings for faculty research, welcome letters for students, and parking statements. “I want to create a business case that fills the facility better and teach staff to handle direct mail better. It’s frustrating to see potential clients developing wonderful relations with outside printers and ad agencies, when some of that work could be done proficiently in-house.” Resources from CUPMAC
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Academic in-plants in Canada vary greatly in size and complexity, says Heather Hersemeyer, President of the College and University Print Management Association of Canada (CUPMAC, established 1968), to which Glassman and Panagopoulos both belong. CUPMAC’s current membership comprises 39 schools and 88 individuals from most provinces of Canada. The association’s main services include a three-and-a-halfday annual managers conference and a list serve to facilitate networking during the rest of the year. Since 2001, Hersemeyer has been Manager, Technology and Printing Services at Nipissing University in North Bay, Ontario (population 5,000 students). She says one shop in northern British Columbia consists of a single operator and a single black-and-white press. Others in larger institutions may consist of as many as 20 staff; offset, toner-based, and largeformat presses; full-service binderies; and fleets of thousands of copiers scattered around their campus. Her own operation has four staff, two main toner-based presses, and under 10 fleet copiers. Peter Klit, Secretary/Treasurer of CUPMAC, spent 25 years working his way up from the bottom to become Manager, Printing Services at the University of Victoria, British Columbia in 2004. His operation serves a student population of 19,000 with 11 staff, four-colour and twocolour offset presses, and colour and large black-and-white toner-based presses. Common characteristics of in-plants
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26 • PRINTACTION • JANUARY 2013
Another common characteristic of academic in-plants is their constant fear that facility-management companies will take over their operations. For this reason, facility-management companies are no longer eligible for CUPMAC membership. “We’re always in a position where we feel we need to prove our worth,” says Klit. Academic in-plants also find themselves in a unique financial situation compared to other printers. Klit explains: “We don’t follow the same economic pattern as the rest of the world, since our funding is established by the government a few years in advance. When our institution is struggling with budget cuts, it becomes difficult for us to get new equipment or staff.” Klit continues: “Private printing companies can make their own purchasing selections, but because we are public institutions, a lot of our purchases are dictated by strict university policies. For example, we often have to request three quotes and choose the vendor with the lowest price or participate in a master agreement for paper supplies. These days when accepting bids, all universities expect vendors to throw in a value-added offer, such as funding for certain parts of the university or a scholarship.” He and Hersemeyer agree these requirements can squelch their critical business relationships with vendors who may not provide the cheapest products or largest corporate donations but offer more consultative, more dependable or faster service. During crunch periods, they can hardly afford to have a press down for even half a day. Future academic in-plants
The increasing popularity of e-readers and iPads has resulted in more course kits being posted online now instead of as a printed reproduction. “As course kits went digital, we have been reinventing ourselves and have expanded into other value-added products, including wideformat printing, banners, signage, calendars, and books,” reports Hersemeyer. She is in the process of implementing Braille printing to make her institution more physically accessible and reports that the introduction of wide-format printing has re-energized her operation’s image in the eyes of both staff and customers. “Our print shops may become smaller but they are still relevant. In the future a lot of what we print, what we print on, and the purposes we serve are going to be more complex than just putting black dots on a white piece of paper,” predicts Hersemeyer. “We have to ensure our offerings stay relevant to faculty, staff, and students, whether it’s printing from a mobile device or using QR codes,” agrees Klit. “But I don’t believe printing on paper will ever die. In spite of alternative technologies, there will always be a need for printed books, essays, maps, and exams – things people have to sit down with and figure out. Facility-management companies wouldn’t be so interested in taking us over if they didn’t see a future in our operations.”
The busiest times for academic in-plants, determined by the demands of new terms starting and exams, include August and September, followed by December, March, and April. One thing that distinguishes academic in-plants from most other printers is that they all have unionized shops, although their management is not unionized. Both Hersemeyer and Klit say they receive plenty of outside orders from local unions and union-friendly political candidates Victoria Gaitskell is keen to exchange ideas who prefer to deal with unionized shops. with readers at victoria@printaction.com
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• Offset printed products on uncoated papers, • Rotogravure printed products on coated papers, industry to determine how well printed ink can be removed from the paper sur- • Rotogravure printed products on unface. INGEDE has come up with a scorcoated papers, and ing system based on various properties • Toner prints on wood free papers. that are determined of the newly made If you have read this list carefully, you handsheet of paper after it went through did not find anything concerning watera deinking process. These properties are quality parameters and process parame- based inkjet inks. There is a good reason ters. This system also takes into consider- as to why: Even all products printed with ation what type of paper is being water-based inkjet inks create many problems in the recycling process. The reason de-inked. They have five categories: for this is that dyes and small pigments • Newspaper (independent from the cannot be removed with the current deprinting process), inking processes. As a result, the paper fi• Offset printed products on coated papers, bres become grey and the paper mill has a
Habekost
Continued from page 14
TRADE PRINTING
hard time achieving the desired quality. Small amounts of dye-based inks will colour the pulp like a red sock is turning a load of white laundry pink. Both sides, the inkjet ink manufacturers and paper companies, are working on a solution to make inkjet inks more de-inkable. Liquid toners, like the ones used in the Indigo presses, have caused severe problems to the resulting recycled paper giving a large batch of speckled paper being tainted for eight hours worth of production. Since then prints made on Indigo machines have been banned from the graphic paper recycling stream. These prints have to be collected and processed separately. Xeikon introduced a new kind of liquid
toner technology called Quantum at the drupa 2012 exposition and these toners show strong de-inking properties relative to their dry toner counterparts, as INGEDE stated in a press release during the May event. There is a way to de-ink water-based inkjet prints. The print has to be on a specially coated paper, which absorbs the inkjet inks, or pre-coating or fixative is printed before the inkjet dot hits the paper, so instant coagulation of the pigment particles occurs. An example of this type of technology is the Fujifilm JetPress 720. During my research for this article, I did not come across anything in regards to the recyclability of prints made with Landa’s Nanography process. Based on the presentation I saw at drupa, it looks like the ink is more a water-free melted solid, before it gets transferred onto the paper, therefore it does not show the usual behaviour of a water-based inkjet ink. This would mean that prints made with Landa’s nano ink can be processed with standard recycling procedures. Needless to say that printed matter made with dry toner and solid ink (nonaqueous inkjet) has good de-inkability independent of paper that was used. Another major problem facing paperrecycling initiatives is the presence of adhesive, especially those coming from labels. These adhesives form so-called micro- and macro-stickies, which are quite often difficult to remove in the recycling process. The INGEDE test method 12 determines the screenability of adhesives. An adhesives shows its true behaviour in regards to recycling in the pulper. Adhesives that form a lot of small particles defy even the most advanced screening, cleaning and floatation systems. The adhesive should form larger particles in the pulper so that these stickies can be screened out and only the paper fibres continue through the recycling process. Besides INGEDE method 12, there are other methods that are relevant in regards to the measurement of macro stickies in recycled pulps are ISO 15360-1:2001 and TAPPI T277 pm 99. We, the consumer and print company owner, do not spend a lot of time thinking about paper recycling, besides collecting any paper waste and making sure it ends up in the recycling stream. We feel good about ourselves when we buy paper products that have a large amount of post consumer fibres, because we know that fewer trees were cut down and turned into paper. The recycling industry has faced numerous challenges in the past and has found processes that result in high-quality paper products made from recycled paper. The current inroad that digital printed products are making in regards to the total number of printed pieces produced pose their own set of challenges to the paper recycling industry. So far, print technologies and recycling techniques have found a way to work together so that no one has to sort printed matter based on the print technology that was used. Martin Habekost is Associate Chair of Ryerson University's Graphic Communications Management program and can be reached at mhabekos@ryerson.ca.
28 • PRINTACTION • JANUARY 2013
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ARCHIVE
January 1998 The Unabomber, Theodore Kaczynski, pleads guilty and is sentenced to life in prison, a sudden ice storm causes a massive outage of power in Ontario and Quebec, and Bill Clinton famously denies having “sexual relations with that woman, Miss Lewinsky.”
PLM Expands U.S. Operation Less than two months after the creation of its PLM America sales office, Markham, Ontario-based PLM Group has announced its first American acquisition. PLM has signed a letter of intent for the purchase of Medcomm Fulfillment. “Our acquisition of Medcomm is a significant element of our planned expansion into the United States, where we see our best prospects of future growth,” says Barry Pike, Chairman of PLM Group. “We’re trying to expand this company through measured expansion – we’re not just buying printers, we’re PLM Group Chairman buying printers with a specific Barry Pike. niche that can stand on their own and that don’t need our support.” PLM simultaneously announced the opening of PLM America’s second U.S. sales office in Hartford, Connecticut, which will service the northeastern American market. Pike says the Cincinnati office will serve as the nucleus of the U.S. operation with the Hartford office reporting to it. The company’s recently released third quarter results are highlighted by $17 million in sales, a 23 percent increase over the same quarter last year.
Graphics Canada ’97
Serge Ouellette, President of PESDA, Andrew Tribute of Seybold Communications, and Michael Makin of the CPIA cut the ribbon which opened the four-day tradeshow.
30 • PRINTACTION • JANUARY 2013
MAN Roland announced successful results from the show including the sale of a MAN Roland 700 series six-colour press to Tri-Co Printing of Ottawa and the sale of the first Brehmer stitching machine to Swiss Print & Graphics. Pictured here are Steve Ranson, MAN Roland Canada; Gottfried Hildenbrand, owner of Swiss Print & Graphics; and Salich Cibic, worldwide Sales Manager for Brehmer.
Paul Maschacek and Jack English of Trade Only Press purchased a Heidelberg Speedmaster 74 P+L six colour press at the show.
PrintAction’s Anders Kohler and Peter Lang produced a fourpage Show Daily in cooperation with Heidelberg on a Quickmaster DI press.
BEAUTY BENEATH THE SURFACE
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All product information including, but not limited to, environmental attributes and claims that products meet identifiable industry standards are those of the manufacturer.
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