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B2 Mania The race toward larger format digital production comes to a head at drupa, with more than a dozen new or prototype machines entering the fray
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drupa Spotlight: New Devices of Electrophotography The newest dry and liquid toner machines from top vendors, plus Canadian market insight from HP’s Danny Ionescu and Ricoh’s Clive Buckley
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NEWS Brodigan becomes CEO of Ricoh Americas, Quark extends an upgrade offer back to the 1990s, and MET Fine Printers boosts its craft with Larsen’s Bookbinding
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CALENDAR June 2012 EskoWorld 2012 begins in New Orleans, PAC hosts its sixth-annual Sustainable Packaging Conference in Toronto, and BCPIA golfs at Morgan Creek
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TRADESHOW drupa in Pictures Despite lower attendance figures than four years ago, the world’s printing technology suppliers came to Germany to display their visions for the future
Digital Printing
Features
Data Services & List Management
CONTENTS Volume 51, Number 5
e-tools
Variable Imaging
Columns
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ANDREW TRIBUTE The New Liquid Toner Generation Looking past the continued innovations in inkjet, press makers Canon, Miyakoshi and Xeikon unveil their liquid prototypes
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PETER EBNER ST x A = R Canada’s printing sales guru provides a formula, including strategy, technique and activity, to predict your sales success
Archive
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May 1997 IBM’s Deep Blue defeats Garry Kasparov, the Confederate Bridge connects PEI to New Brunswick, and Heidelberg Prepress Technology is born
Resources 20 Services to the Trade Cover photo: Clive Chan (Maybe!)
29 Marketplace
www.andrewsdm.com tel: 416.798.7557 email: info@andrewsdm.com 226 Industrial Parkway North, Aurora, ON Est. 1951 MAY 2012 • PRINTACTION • 3
PERSPECTIVE
The Buffett Boost t has been around two years since the world of the printed newspaper appeared to be Iincrashing all around us, based largely on fallout from the United States banking crisis late-2008. Some of the most-powerful newspapers on the planet, including the likes
You don’t need selling skills and you don’t need salespeople to add an extra $50,000 a year to your bottom line. Attend this eye opening webinar and you’ll discover field-tested over-the-counter strategies that will drive your sales and maximize margins. Presented by Peter Ebner on Thursday, August 2 For detailed webinar outline and registraion, go to printaction.com Here’s just a small sample of what you’ll learn: • How to cash in on missed counter sales opportunities • A key action that guarantees counter sales success • Increase profits with easy to use up-selling techniques • How to make price seem insignificant and easy to afford • How to turn telephone inquiries into sales • How to sell the price shopper at full margin
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• 3 key questions you must ask every “walk in”
• Field-tested, front counter, marketing strategies that drive sales
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of The New York Times and the San Francisco Chronicle, announced they were on life support. Indeed, many prominent newspapers and magazine titles have closed down over the past three years, pushed to the brink by the economic and demographic realities of online publishing. In May 2012, however, the newspaper world received an enormous vote of confidence from an 81-year-old man who is widely considered to be the most-successful investor of modern times. Warren Buffett, CEO of Berkshire Hathaway, shocked the investment community with his second significant newspaper publishing purchase in the past six months. In addition to his late-2011 move to acquire Omaha World-Herald Company for $200 million, Buffett just spent another $142 million to purchase 63 newspapers, including 29 dailies, from Virginia-based Media General. Three years earlier at Berkshire Hathaway’s annual meeting, when asked for his thoughts on newspapers, Buffett responded: “For most newspapers in the United States, we would not buy them at any price. They face the potential of unending losses.” Commenting on his May 17, 2012 purchase of Media General’s assets, Buffett said: “In towns and cities where there is a strong sense of community, there is no more important institution than the local paper. The many locales served by the newspapers we are acquiring fall firmly in this mold and we are delighted they have found a permanent home with Berkshire Hathaway.” Perhaps because of his change of heart, or in spite of it, reporters drummed up some catchy headlines and article leads about Buffett’s recent print moves, such as “Warren Buffett: A Budding Media Mogul?” and “So Warren Buffett likes newspapers again?” The latter title belongs to well-known analyst Jack Shafer, who writes, “[Buffett] buys when he sees value that others don’t.” Of course, most financial writers were baffled by Buffett’s renewed newspaper interests – Berkshire Hathaway, over several years, has invested more than $500 million to hold its current 23 percent stake in Washington Post Co. Others still feel Buffett’s moves are purely inspired by the financial mechanisms of loans, taxation and warrants. Forbes dubbed Buffett’s Media General purchase as the “Oddest Investment Ever.” However, for much of the printing industry, this Buffet boost to the newspaper market can be seen as a very positive sign – a short-term endorsement from the world’s thirdrichest person, a long-term investor. In March 2012, Forbes reported Buffett had a personal net worth of $44 billion. I believe it is a positive message to the printing industry, based largely on the fact that I also see newspapers as printing’s canary in a coalmine. Jack Shafer concludes his Reuters article by writing, “Buffett’s recent newspaper acquisitions don’t indicate the industry has returned to health. But if he starts selling, you’ll know that it’s dead.” Jon Robinson, Editor
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Contact Sara or Stephen for more information and to register sara@printaction.com • stephen@printaction.com 4 • PRINTACTION • MAY 2012
Editor Jon Robinson • 416.665.7333 ext. 30 • jon@printaction.com Associate Editor Clive Chan • 416.665.7333 ext. 25 • clive@printaction.com Contributing Writers Zac Bolan, Clint Bolte, Peter Ebner, Chris Fraser, Victoria Gaitskell, Dr. Martin Habekost, Nick Howard, Thad McIlroy, Gordon Pritchard, Josh Ramsbottom, Nicole Rycroft, Andrew Tribute, Trish Witkowski Publisher Sara Young • 416.665.7333 ext. 31 • sara@printaction.com Associate Publisher Stephen Longmire • 416.665.7333 ext. 26 • stephen@printaction.com Production Manager Anders Kohler • 416.665.7333 ext. 37 • anders@printaction.com Intern Tiffany Kay Garcia • 416.665.7333 ext. 34 • tiffany@printaction.com Advertising Sales Sara Young • 416.665.7333 ext. 31 • sara@printaction.com Stephen Longmire • 416.665.7333 ext. 26 • stephen@printaction.com Circulation ADPIC Subscription Services • 800.363.3261 • subscriptions@printaction.com PrintAction is published by Youngblood Publishing Limited and is Canada’s only national monthly publication serving the graphic arts industry. ISSN 1481-9287. Annual Subscriptions: Canada: $31.15 ($27.57 + $3.58 HST) United States: CN$69.99; Other Foreign: CN$139.99
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MARTIN BRODIGAN becomes Chairman and CEO of Ricoh Americas, after spending the past couple of years overseeing the company’s sales and service channels in the United States, Canada and Latin America. Based in West Caldwell, New Jersey, Ricoh Americas is part of Tokyo’s massive Ricoh Group, which operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approximately $23 billion). Brodigan, who has spent the past 20 years with Ricoh, succeeds Kevin Togashi, who is taking on a new role within Ricoh Group in Japan. Most recently, Brodigan served as Executive VP and COO for Ricoh Americas. He has also served as Chief Financial Officer for Ricoh Americas for two years since 2010, while acting as President and CEO of Ricoh’s United States operations from 2007 to 2010.
JED SHEPPARD, President of National Graphic Solutions, added a new HP Scitex LX800 system to his production floor in Delta, British Columbia. Founded in 1993, National Graphic specializes in display production and installation programs, such as fleet graphics and wraps, signage and banners, on both a local and national level. The Scitex LX800, using HP’s Latex inking technology, is a 3.2-meter, 6-colour system with a top resolution of 1,200 x 1,200 dpi – based on 10,560 print-head nozzles jetting 12-picolitre drops of ink. TORAY INDUSTRIES began construction on a new printing-plate factory in the Czech Republic (Prostejov) to increase the production of its waterless CTP plates. The Japanese company expects the facility to be operational in early 2014, while fieldtesting of the products from the new plant is expected to begin in late 2013. Encompassing both coating and converting capabilities, the new Czech production facility is based on an investment of over $50 million, which is aimed at printers involved with newspaper and semicommercial production in Europe, the Middle East and North America. 6 • PRINTACTION • MAY 2012
TC MEDIA, a division of Transcontinental, acquired a majority stake in Torontobased Redux Media, an online advertising network. Redux Media delivers over 12billion impressions monthly to 80-million unique online visitors. It carries advertising across 2,500 Websites, aggregated into 15 categories, allowing advertisers to get their message across so-called “brandsafe” sites, meaning the message on those sites are aligned with the advertisers’ values. According to an industry report, Redux Media is the fastest growing adver- WARREN BUFFETT is investing US$142 miltising network for the Canadian market in lion to purchase 63 community newspapers from Virginia-based Media General. the past year, growing some 64 percent. Dubbed the “Oddest Investment Ever” by Forbes, the deal adds newspapers from the Eastern Seaboard to Berkshire Hathaway’s (Buffett’s company) media portfolio, which includes a 23 percent stake in Washington Post Co. Buffett also spent US$200 million to acquire the Omaha World Herald Company last November. “In towns and cities where there is a strong sense of community, there is no more important institution than the local paper,” said Buffett. “The many locales served by the newspapers we are acquiring fall firmly in this mold and we are XEROX RESEARCH CENTRE OF CANADA delighted they have found a permanent (XRCC), based in Mississauga, is the recip- home with Berkshire Hathaway.” ient of the 2012 Ontario Green Chemistry and Engineering Award, presented annually to one organization by the Chemical Institute of Canada. “Green chemistry and engineering is now a critical part of our materials design process,” said Paul Smith, Vice President, XRCC. “Our goal is to fully incorporate it in our everyday designs and processes so we can continue to deliver value to our customers through more sustainable and environmentally responsible materials. As chemists and engineers, we have great potential to impact the world in a positive way – this is something we take NIKOS KALLAS, President of MET Fine Printers, boosted the Vancouver’s comvery seriously at XRCC.” pany’s renowned craft-printing approach with the purchase of Larsen’s Bookbinding Ltd. located in nearby Richmond, British Columbia. “This move adds an unparalleled depth of expertise to our group,” said Mike Winteringham, COO at MET. “Larsen’s is a multi-generation bookbinder in the classic sense of the word.” To this end, Larsen’s was awarded a Master Book Binders Medal by the King of Denmark, King Frederik IV. The acquisition of Larsen’s expands MET’s inhouse binding capabilities with perfect WARREN WERBITT, Founder of Pazazz Print- binding, saddle stitching, traditional and ing, announced he is joining the IPN Global custom-case binding. Network, becoming the first Quebec-based commercial printer to do so. “Being part of MESSE DÜSSELDORF released final numbers a global network gives us access to more for its trade show, drupa 2012, which ran than 45 printing companies across 30 coun- from May 3 to 16 in Germany. In all, tries,” said Werbitt. “Our goal is to work to- 314,500 people from 130 countries atgether to manage worldwide accounts and tended, down 75,500 from 2008’s show. help companies maintain their corporate “This decrease does not come as a surprise branding.” Earlier, Pazazz and another IPN for us and the sector as a whole,” said Global company, J.F. Moore Communica- Werner Matthias Dornscheidt, CEO of tions of Toronto, announced they were the Messe. “In Germany alone the printing infirst Canadian companies to install X-Rite’s dustry lost some 3,900 companies with new eXact measurement system. Based on over 61,000 employees between 2000 and spectrophotometry, eXact, among other 2011. During the same time, more than features, aims to solve the challenges of 7,700 printing operations closed in the matching colours on papers treated with U.S. Against this backdrop it is not surprisOptical Brightening Agents. ing that fewer visitors came to drupa 2012.”
Photo: Asa Mathat, Fortune Live Media
PRINT NEWS ADOBE SYSTEMS released its CS6 suite of software, which includes a new subscription service. The service, known as Creative Cloud, costs $75 a month (or $50 per month with an annual membership, all prices in US$). Current CS3 to CS5.5 users are eligible for an introductory price of $30 per month. Creative Cloud users also get online storage and sharing capabilities, as well as ongoing updates and new products (such as Adobe Edge, a HTML5 development tool) as they are released. Of course, CS6 applications can be purchased the traditional way, with the Master Collection retailing for $2,599. The CS6 Design & Web Premium retails for $1,899 while the Design Standard suite goes for $1,299. Upgrade pricing starts at $275 for Design Standard, and goes up to $549 for the Master Collection for current CS5.5 users ($699 to $1,399 for CS3/CS4 users).
NORQUEST College’s Centre for Excellence in Print Media (CEPM) finished up a series of five lean manufacturing seminars across Western Canada (Edmonton, Calgary, Regina, Winnipeg and Vancouver), based on $77,500 in funding provided by the National Research Council Canada. More than 70 printing professionals from 35 companies attended the seminars, facilitated by CEPM Principal Josh Ramsbottom and printing expert Dr. Ken Macro. “I’ve studied various efficiency models and flavour-of-themonth business systems over the years, but none of those experiences came close to delivering the practical tools we were exposed to in CEPM’s lean seminar,” said Rick Kroeker, President of Calgary’s Little Rock Document Services Ltd. “I particularly appreciated how we can define and solve one small problem at a time. It helps keep tasks easily managed.” ALAN HALL becomes Regional Sales Director for Unisource Canada’s Printing Paper Business Unit in Western Canada. He is to specifically focus on Unisource’s activities in the provinces of Alberta and British Columbia. Hall joins Unisource with more than 32 years of industry experience, at both the distribution and mill levels. His appointment comes less than four weeks after Unisource announced the opening of a new 118,000square-foot facility in Edmonton. The new Edmonton facility is to replace a 25,000-square-foot building that, for the past 10 years, received most of its inventory from Unisource’s 250,000-squarefoot warehouse based in Calgary.
global community,” said Aida Greenbury, APP’s Managing Director of Sustainability. “We are taking account of critical issues raised in our dialogue with NGOs.”
NATALIE LARIVIÈRE leaves her position as President, TC Media, Transcontinental Inc. François Olivier, President and CEO of Transcontinental, takes over as the interim head of TC Media on June 29, 2012. Larivière was named President of the company’s Media Sector on August 7, 2006. She previously held the position of CEO of Quebecor Media’s Book Publishing Group. “Over the past six years, Natalie has piloted numerous projects that have enhanced the TC Media offering by creating magazines, integrating digital platforms, producing TV content and developing interactive marketing solutions for advertisers and consumers,” said Olivier.
EASTMAN KODAK CO., according to a Bloomberg News report, suffered a negative ruling after a two-year legal fight against Apple Inc. and Research In Motion Ltd. over a patent for digital image-preview technology. Thomas Pender, a U.S. International Trade Commission Judge, ruled
that RIM and Apple did not violate Kodak’s rights because the patent in question is not valid. According to the Bloomberg report, pointing to a bankruptcy court filing, Kodak contends that Apple owes it more than $1 billion in damages for infringement of this and other digital capture patents. Kodak publically announced plans to sell key components of its patent portfolio, as a means to help it through Chapter 11 bankruptcy protection, which the company filed for in January 2012.
SOMERVILLE GRAPHICS of Oakville, Ontario, received a Notice of Termination from its landlord, Realspace Management Group, for its leased production space in Oakville, Ontario. The company is no longer operating, after first opening up its doors in 1997. The commercial printing company’s equipment list includes two offset presses, a 4-colour Printmaster perfector and an 18-inch Quickmaster, as well as a Xerox 700 toner device and various small-format finishing technologies.
QUARK announced that its previous customers, going back to version 3, are eligible for an upgrade to QuarkXPress 9 for US$349. The non-upgrade price is $849. Likely targeting the recent release of Adobe Creative Suite 6, Gavin Drake, Vice President of Marketing at Quark says: “We release major versions of QuarkXPress about every two years and, unlike many other vendors, provide free, feature-rich updates regularly within release cycles.” Users with a valid, registered and activated serial number for any version of QuarkXPress are eligible for the offer. QuarkXPress 3 was first released in 1990. RYOBI and Kodak, following the drupa news of several offset-press makers partnering with inkjet-system manufacturers, announced plans to co-develop a hybrid sheetfed press system, which will employ Ryobi’s 750 series press and Kodak’s Prosper S5 imprinting system. The new hybrid press provides a single step of offset printing, inkjet printing, and an optional inline varnish station. The press will print at up to 10,000 B2 sheets per hour. ASIA PULP & PAPER GROUP of Jakarta, Indonesia, announced a series of new environmental policies based on the High Conservation Value (HCV) Forest approach, as well as its own commitments to a program called Seven Principles of Natural Forest Protection. APP plans to immediately implement its new HCVF policies, including the suspension of natural forest clearance in the Indonesian concessions it owns (effective June 1), while HCVF assessments are conducted. APP stated that it expects independent suppliers to comply with its request for HCVF assessments by December 31, 2014. “We are embarking on a bold program to ensure we can offer our customers products with the highest environmental and social integrity, and to ensure delivery of a shared vision for the
Sunday Presses Higher productivity. Lower costs. New opportunities. Step up to the most productive and agile presses available and open the door to new, more competitive web offset production possibilities.
www.gossinternational.com MAY 2012 • PRINTACTION • 7
PRINT CALENDAR Sewickley is a residential suburb of Pittsburgh, Pennsylvania, a city largely built on the industrial revolution’s relentless thirst for steel. As demand subsided in the 1970s, the city’s population fell by half to its current level of around 300,000 people. Today there are no steel mills in the city, but it hosts over 1,600 technology companies, including startups. The city was also named Best Sports City by Sporting News magazine in 2009.
JUNE
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One month from today, BCPIA hosts its annual golf tournament at the Morgan Creek Golf Club with a 12:30 pm shotgun start. The event includes dinner, green fees, and power cart with GPS yardage locator. $1,060 (foursome)* or $265* (individual)
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Printing Industries of America, at its headquarters in Sewickley, Pennsylvania, begins its 2-day G7 Offset Operator Training Program, designed for hands-on implementation of the G7 specification (TR015), for equipment operators, managers and consultants. US$1,195
BCPIA holds a Website Optimization Workshop from 4:30 pm to 5:45 pm at Still Creek Press in Burnaby, BC. Presenter Kris Bovay, GM of Pacific Bindery Services, will share techniques for using LinkedIn to grow business. $60*
EskoWorld 2012 is held over the next four days at the Hilton Riverside in New Orleans for EskoArtwork users, including areas like packaging, labels and tags, commercial print, flexo, structural design, and colour management.
The Canadian Marketing Association hosts a Customer Retention Roundtable, starting at 8:00 am (St. Andrew’s Club in Toronto), to discuss how organizations can apply customer analytics to optimize retention programs. $90
The free HP Latex Open House series continues today in Calgary at the facility of distributor Proveer. The series then wraps up on June 21 in Burnaby, British Columbia, also being held at the local Proveer location.
The Mailing & Fulfillment Service Association (MFSA) hosts its annual conference at the Grove Park Inn Resort & Spa in Asheville, North Carolina, including sessions for printers to learn how to develop alternative revenue streams with existing and new clients.
PAC hosts its sixth-annual Sustainable Packaging Conference in cooperation with retail giant Walmart. In addition to Shelley Broader, Walmart Canada CEO, the Toronto event features speakers from Coca Cola, Johnson & Johnson, Kimberly Clark and the Sustainable Packaging Coalition. $50
Today is the early-bird deadline for attending this year’s PAC Conference in Ottawa, taking place September 28-30, which is being run under the theme of Creating Next Life Solutions: A World Without Packaging Waste.
Pricing listed at standard rates, with * denoting the availability of member or early-bird discounts. Photo: M. Bergman, Flickr
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PRINT TRADESHOW
drupa in Pictures Despite posting a significantly lower attendance figure than the most-recent show in 2008, drupa nevertheless delivered a technological glimpse of printing’s future, along with some of the people who will be part of the journey.
Hemlock’s Dick Kouwenhoven was on hand during the second day of the show
Xerox’ new iGen 150, which produces 150 letter-size pages per minute
Fujifilm’s concept JetPress W webfed inkjet press
Xerox CEO Ursula Burns converses with journalists along with Jeff Jacobson, the company’s newly minted head of Global Graphic Communications
Benny Landa with Heidelberg’s CEO Bernhard Schreier after the companies signed a development agreement
Heidelberg Canada’s Ray Fagan presents the company’s offerings in the world of package printing
A vintage KBA press shown in operation at the Museum for the Printing Arts Leipzig stand
HP’s T410 inkjet web press, capable of printing 140 million full-colour, letter-sized pages a month
Kodak’s Prosper 6000XL system, which has longer sheet travel to improve drying
A Komori demonstrator with the company’s 8-colour Lithrone G40P press, shown with the PQA-S inspection system
Heidelberg’s hall was decorated with used printing plates
Ryerson students and faculty tour Muller Martini’s stand
The result of its collaboration with Konica Minolta, one of Komori’s Impremia prototypes
Gallus’ hall-spanding ICS670 packaging press
HP’s Alon Bar-Sharny shows off new capabilities of the Indigo machines
The Landa booth was awash with visitors, seeking a glimpse at Benny Landa’s futuristic machines
Kodak’s Antonio Perez fields questions from journalists about the company’s future
Shinohara exhibited with Hans Gronhi for the first time after the later company acquired the former
TC Media’s Nicky Milner spotted on Landa’s booth
EFI’s Guy Gecht celebrates his customers’ innovations at a press conference
KBA’s Rapida 105 press, based on the company’s 106 platform
Polar’s stand in Hall 2
manroland Sheetfed North America President Michael Mugavero
Xeikon’s 8800 press shown with Hunkeler’s inline finishing
A unit from Goss’ massive Colorliner CPS press
Agfa North America’s Peter Wilkens
Presstek’s 75DI press was shown with five colours and an inline aqueous coater
Mimaki’s UV-LED inkjet wide format printer, fitted with fifth generation printheads and a white-ink option
Screen’s TruePress Jet SX, one of many B2 format inkjet presses at the show
Canadian visitors David Adsett (W H A Publications), Ross Benns (Rayment & Collins) and Todd Godin (Godin Productions) at Heidelberg’s booth
EFI VUTEk’s new HS100 Pro, which features the company’s new Orion OS
HP’s Simon Lewis beside the company’s new B2 Indigo 10000 press
Epson’s SurePress L-4033AW featuring white ink
Hebdo Litho’s Charles and Jim Allan checking out print’s history at a Gutenberg exhibit
Agfa’s :M-Press Leopard, shown with an auto board-loading option
Ricoh’s InfoPrint 5000 Volume Platform printing at over 722 feet per minute
Israel-based Scodix shows off its digital embosser by printing textured images of basketballs
Canon (with Océ), Xeikon and Ricoh’s booths battle for attention in Hall 8A
Spotted in drupa’s innovation park: Sina Printing’s Mike Meshkati
Kodak’s S-series imprinting system, soon to be mated to Ryobi’s 750 offset presses
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