Annual Report 2015
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Contents
Our aims for 2016
02 Our aims for 2016
PfH has undergone significant changes in recent years to improve the services offered to Members.
02 What we achieved in 2015 03 Financial overview 04 Chair and Director’s report 05 Business plan 06 B&Q awards 08 PfH Scotland 09 PfH Live 10 The future of procurement 11 Case study: Phoenix Community Housing 12 Case study: Hyndburn Homes 13 Case studies: Advance Housing and Shoreline 14 Our frameworks and suppliers
Our services have expanded to provide full procurement solutions that allow us to work with Members to drive better efficiencies from the start of the procurement strategy right through to the long-term management of contracts. This year we will continue our mission to ensure full spend transparency across Member spend areas with our full end to end solution. Much has changed in the housing sector due to new policies and budget restrictions and PfH has a key role to play in helping Members adapt to this challenging new environment. We are preparing to lead a financial revolution through smarter procurement and consultancy to drive those crucial savings during 2016.
What we achieved in 2015 7.9%
ÂŁ43m
direct savings
Contact Us PfH, 2 Olympic Way, Woolston Grange Avenue, Birchwood, Warrington, WA2 0YL (for SatNav use WA2 0XF) t: 01925 282 398 e: info@procurementforhousing.co.uk www.procurementforhousing.co.uk
235m
increase in Membership
spend under management
6
frameworks launched
764,067
Exposure to
invoices processed through our Quantum Billing system
CIH Housing conference delegates at PfH Live
Successful launch of social value competition with B&Q
7,943
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Financial overview 1st August 2014 to 31st July 2015
Supporting Members’ buying needs
Delivering your service
Running your business
Our category management expertise is aligned to match the buying behaviour of Members.
Powering your organisation
• D elivering your service (Direct Spend) such as asset management spend, typically focused on repairs, maintenance and development. • R unning your business (Indirect Spend) predominantly focused on head office or service spend such as office supplies and recruitment services.
22% 52%
• P owering your organisation energy and utilities spend with greater focus on category, supplier and contract management to improve the efficiency of the business.
26%
38% Focusing on Members’ strategic growth
Supporting HouseMark
Spend under management grew by an incredible 38% this year to £235m in 2015.
HouseMark is a subsidiary of the CIH and the NHF and manages the PfH contract. HouseMark, like PfH, is dedicated to the housing sector. HouseMark provides consultancy support and business performance data as well as other sector knowledge to help improve performance and achieve value for money. PfH annually contributes financially to support HouseMark, CIH and NHF in promoting good practice and policy work on behalf of the sector. This year the contribution was £513,720.
Excellent performance has been built on the continued development of new asset based frameworks including the launch of the new voids agreement and the re-tender of materials and retrofit agreements. PfH’s health and social care agreements have been strengthened through the development of new telecare and telehealth frameworks and the launch of our energy direct provision enables members to access the energy market without the need to engage brokers directly. On top of innovation in framework provision, we have seen growth in Members using PfH’s consultancy and managed services, including a number of significant direct tenders.
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Chair and Director’s report PfH’s strong performance over the last year has been all the more remarkable considering the tough market conditions. We have been able to offer Members exactly what they require in the current climate: high quality, tailored solutions. There has been growing take up of our procurement services and exciting developments in recent months will enhance that offer moving forward Meeting Members’ changing needs
Building on our strengths
Housing providers have been under pressure for a number of years due to austerity measures whilst welfare reforms have created financial challenges for the whole social housing sector. But this year saw the landscape change irrevocably for housing associations thanks to two major policy announcements: an extension of Right to Buy and a 1% cut to social rents for the next four years.
As the sector is increasingly challenged by new legislation and reforms, procurement resources are squeezed. This means that sustaining the bottom line is essential to meet future business plans making the need for procurement excellence even greater. Sourcing and aggregation gives an element of saving but true bottom line performance requires supplier management, category planning, contract management and technology solutions. From these areas real savings can be driven and PfH can provide a range of services to support organisations to deliver on this challenge.
PfH has built its reputation on being ahead of the curve, engaging Members so that our frameworks and services reflect their needs. We have been working together in partnership to help them evaluate their spend and realign the way they buy through our full service procurement solution. It’s also reflected in our continued development of new asset based frameworks. We have retendered the materials and retrofit (now renewables) agreements and introduced several new ones, including void property services, lone worker protection and facilities management soft services. Our health and social care agreements have been strengthened through the development of our new Telecare and Telehealth framework.
An expanding offer There have been many changes in the energy market that required a fresh look at our energy services offering. Energy is a complex and highly volatile area which is why we have launched our energy direct provision that enables Members to access the energy market without the need to engage brokers directly.
Last year’s 10th anniversary gave us an opportunity to reflect on our achievements to date and the critical factors in our successes. PfH was created by the sector and continues to evolve to both meet Members’ needs and to challenge organisations to strive for procurement excellence. We do that by engaging Members and building partnerships, not least through the Advisory Group and Regional Strategy Groups. Now, more than ever before, PfH must champion the role of procurement in driving organisational efficiency and value for money. Our Members are facing unprecedented challenges and require expert, bespoke support to enable them to adapt to changing circumstances and continue to provide high quality services to their customers.
Steve Malone, Managing Director, Procurement for Housing
Continued development of our consultancy and managed services has further enhanced PfH’s standing as a national full service procurement provider. We are now providing managed services to a number of prominent Members as well as completing significant direct tenders. Steve Coffey, Chief Executive, Liverpool Mutual Homes and Chair of the Procurement for Housing Advisory Group
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Business plan The sector is entering uncharted territory as key policy changes become embedded and fresh challenges come to the fore. PfH will provide an ever more holistic package of support in 2016 that equips Members to survive and thrive Given the continued uncertainty for Members and the challenging conditions they are operating within, PfH must work harder than ever to support the sector. That means ensuring our offer is in tune with landlord’s needs. We will continue to do this by having framework agreements that reflect Members’ changing demands, by developing consultancy and outsourcing services that maximise efficiency, drive better value and reduce external spend, and through continued development and promotion of technology solutions. PfH remains the social housing sector’s only national procurement services provider. We are well positioned to lead the drive for procurement excellence and enable organisations to transform their business in tough times.
Key partnerships Collaboration with key stakeholders lays at the heart of our strategy moving forward. Those crucial relationships will be developed further as we move into 2016 via a Knowledge Transfer Partnership with the School of Technology at Liverpool University and through our research partnership with the Management School at Liverpool University. It is through partnerships like this – along with our evolving network of Regional Strategy Groups, the PfH Advisory Group and our longstanding relationship with HouseMark – that we’re able to innovate and develop solutions that meet Members’ needs.
Continued evolution Over the last 12 months we have introduced a range of procurement services including consultancy, bespoke tendering, outsourcing and data analytics. The coming year will be about raising awareness of that offer across the sector, highlighting the huge financial impact those services can have, their flexible nature and the way in which they enable Members to address many of the concerns they are currently grappling with.
When PfH was launched back in 2004, a key goal was to harness the sector’s combined spend to drive better value and over the last 11 years we have been highly successful in using it good effect. Our frameworks have constantly evolved and new agreements will be introduced for Facilities Management Total Services, Gas Servicing, and Windows and Doors. Given the tough financial climate social landlords are facing, PfH’s strong relationship with suppliers and the added value this brings is increasingly important. There will be a renewed focus over the next 12 months on the services we offer to the supply chain, such as the provision of accurate Member information; marketing; payment consolidation; product-specific event planning; educational seminars around procurement best practice and social housing policy updates. In many ways, 2016 will be about ensuring the groundwork carried out by PfH over the last two to three years is used to maximum effect so that we consolidate our position as the sector’s ‘go to’ organisation for procurement support.
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PfH and B&Q social value awards Generating social value has always been an important aspect of landlords’ work. That’s why PfH joined forces with B&Q to organise awards that celebrate innovative community projects
Winners: Thrive Homes for their project Herts Minds Network
Second place: Progress Housing Group
Third place: Shropshire Housing Group
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In November, three social landlords shared £10,000 of prize money to support projects that demonstrate exceptional social value for their residents. Backed by prize money donated by B&Q, the competition was launched at PfH Live in June and PfH asked its social landlord Members to submit projects for their residents and communities. More than 60 entries were then assessed by a panel of judges using criteria that scored impact, value for money and social value return for the investment. The entries were judged by representatives from B&Q, PfH and a number of independent experts closely involved with promoting social value in the housing sector. The winners of the PfH and B&Q Social Value Awards, chosen from 26 shortlisted projects, were announced at a ceremony organised by PfH at iCon Environmental Innovation Centre near Daventry. Hertfordshire-based Thrive Homes took the top prize of £5,000 for its joint entry with mental health organisation Herts MIND Network. The prize money will purchase much needed equipment for a social enterprise, Let’s Talk Grounds Maintenance, which provides grounds maintenance and gardening services within the community. The enterprise employs individuals who have faced barriers to work through experience of mental and/or emotional distress. Progress Housing Group, which is based in Lancashire, received £3,000 for the Progress Futures project, which aims to break down barriers to employment by providing tailored training and support to tenants. It covers everything from practical skills such as basic plumbing and decorating to job-focused support around areas like customer service and telephone techniques. Shropshire Housing Group’s scheme to transform under-used green space into community gardens at Whitefriars sheltered housing scheme in Ludlow scooped £2,000. The funding will be used to both clear the space, make it easier to access and also to install seating, a pergola for use in less clement weather and also planters and other flower displays. Steve Malone, Managing Director of PfH, said: “These awards are about championing the many social value focused activities that our Members are involved with and the key link this work has with suppliers. “Social value is a very important aspect of any contract we award. Suppliers must be able to demonstrate a commitment and evidence achievements in helping their customers and the communities in which they work to produce valuable social impacts.
“It is about ensuring that every penny that is spent through our frameworks has as much impact as possible and improves the lives and prospects of as many people as possible.” Paul Docherty, B&Q Business Services Sales Manager, said: “We had an impressive array of projects to choose from and that made picking three winners extremely difficult. “Supporting projects that have such a tangible social impact is an important part of the way we work with customers. Through our alliance with PfH we have built up strong relationships with social housing organisations over many years. These awards are a chance to not only celebrate the work of the winners but the achievements seen throughout the sector.”
B&Q – putting money back into the sector The PfH and B&Q Social Value Awards were set up to celebrate social value projects and complement B&Q’s existing support for the social housing sector. Every year B&Q provide rebates for Members of the decorating voucher frameworks aligned to their levels of spend and in March. This year that amounted to £1,371,016 – an average rebate of £7,616. The framework enables Members to buy vouchers that tenants can use to purchase a wide range of decorating products – everything from paint to wallpaper. Members using the framework receive a rebate on all money spent. The biggest rebate went to Your Homes Newcastle, which received more than £59,000. Nine other landlords received between £43,000 and £53,000 through the initiative. As well as saving money, it provides landlords with a chance to fund projects to support tenants. But the benefits don’t end there. Simply by purchasing decorating vouchers through the PfH framework, Members receive a discount on B&Q products.
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Preparing Members for the procurement reforms that lie ahead • Scottish social landlords spend £530m on goods and services every year • 68 social housing providers in Scotland now procure through PfH Scotland • PfH Scotland’s Members own 60% of social housing stock in Scotland
Major legislative changes are on their way in Scotland and landlords are increasingly turning to PfH Scotland for support to help them prepare.
A number of new frameworks specific to Scotland are due to be launched in 2016, including recruitment and renewables for Scotland (advice and installation).
It has been one of the major factors in a 45% rise in membership over the last year as the demand for procurement advice and access to our frameworks grows ahead of the new EU Directives and the Procurement Reform (Scotland) Act coming into force in April 2016.
PfH Scotland has also been engaged in one of the key debates for landlords – how to define and secure greater social value – through its work on a report to the Scottish Housing Regulator jointly produced with the Chartered Institute for Housing, HouseMark and Wheatley Group. The report, which was welcomed by the Regulator, sets out an approach for landlords to refer to when defining, managing and demonstrating Value for Money. PfH Scotland provided the procurement content for the publication.
Over the last year, PfH Scotland has built a comprehensive range of support to ensure Members are both ready for the changes ahead and better equipped to thrive during what is a difficult operating environment. Its dedicated team has helped a number of Members prepare for procurement reform by providing consultancy support, expert advice and briefings and by supporting strategy workshops. A number of new Scotland-only frameworks have been launched to complement UK wide frameworks and reflect differing demands. These include aids and adaptations, renewables, tool and plant hire, maintenance materials and managed services under the Scottish materials framework together with telecare, voids and facilities management. The materials and telecare frameworks were launched at the Procurex Scotland event in October, where PfH Scotland joined delegates from across the sector to debate forthcoming procurement reform.
It’s all a reflection of the way in which PfH Scotland is ensuring its offer around support, services and frameworks is tailored to the needs of the sector in Scotland. That has been further enhanced by the launch of the PfH Scotland Advisory Group, which met for the first time in late November. Representatives from the sector included Wheatley Group, Port of Leith Housing Association, River Clyde Housing, Loreburn Housing Association and Glasgow West Housing Association. The advisory group was created, in partnership with landlords, to help guide PfH Scotland’s range of services and to make sure it reflects the changing needs of its growing membership.
Contact PfH Scotland for more information, t: 0845 864 5288 e: info@pfhscotland.co.uk
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2016
28-30 June 2016 The hugely successful PfH Live event will again be returning in 2016, co-located with CIH Housing Conference and Exhibition at Manchester Central We had fantastic feedback from the event in 2015, which gave Members a chance to hear from leading experts on key topics. Our panel session sparked some excellent discussions about innovative sourcing and reducing costs while achieving better outcomes.
PfH Live 2015 provided:
In 2016, the UK’s leading social housing procurement event will be back once again to offer a fantastic opportunity for housing professionals to make contacts, share best practice and network. There will be three days of masterclass seminars covering key topics and challenges facing the sector. Hundreds of exhibitors will be showcasing products and services to help social landlords deliver their services. PfH will be on hand to discuss solutions and offer advice on driving value for money through smarter procurement.
• 7,943 delegates passed through the doors
• 3 days of masterclass seminars • 12 speakers • 80+ suppliers in the PfH Live exhibition • Panel session that focused on audience questions
For more information about the 2016 event, please go to: procurementforhousing.co.uk/pfh-live
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The future of procurement The tough financial climate for the social housing sector just got tougher. But with a wide range of specialist services on offer, PfH is the ideal partner to help organisations adapt and evolve What was already a difficult operating environment for social landlords became even more challenging earlier this year. Although it will have wide repercussions, the extension of Right to Buy came as no surprise to most in the sector. However, the Government’s announcement of a 1% cut in rents for the next four years was something of a shock. PfH has broadened its offer over the last two years to become a full service procurement provider and is therefore well-equipped to help organisations adjust to the tough financial challenges they are now facing. Procurement remains under-resourced and underused as a method to drive savings and efficiency and in the wider transformation of social housing businesses. It is essential that housing associations and other social landlords identify inefficiency and excessive, unnecessary costs and eradicate them. Whether it’s procurement audits, outsourcing or support around the mergers and acquisitions, PfH can help to unlock the potential of procurement and reduce the cost base. One of the biggest areas of innovation at PfH has been in technological solutions. The technology and expertise PfH has developed allows it to take organisations through a transformative journey. It can work with landlords to establish sources of inefficiency and craft solutions that can be delivered in-house or outsourced to PfH. It’s also a good example of the way we are taking an empowering approach to procurement consultancy and services. Our team have worked with a number of clients to use Quantum Spend Analysis technology to bring a fresh perspective to their business and kick-start a process that eventually sees procurement positioned as a strategic function.
But Quantum also has a role as an internal platform which can be tailored to Members’ differing needs. That way it can be used to cleanse and classify data sets that PfH can then interrogate and produce detailed spending reports and a procurement roadmap with clear recommendations. The social housing sector is under increasing pressure in a fast-changing environment and PfH is staying ahead of the curve to ensure its has a range of procurement services that are fit for purpose and provide solutions to the challenges organisations are dealing with.
• P rocurement effectiveness and maturity: Using Quantum Spend Analysis technology, PfH can provide total spend visibility. By analysing data we can show landlords how effective their procurement processes are and how to improve them. • S ourcing and procurement partnering: PfH’s knowledge and network of technical specialists can help Members enhance their procurement capacity and capability. Our team can deliver procurement services from specific projects to fully integrated shared services. • P erformance measurement and tracking: To ensure maximum impact from sourcing activity, PfH can work with landlords to embed long-term contract management and performance tracking techniques. Tools have been developed to help Members effectively manage both spend and suppliers as well as track future savings.
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Case study:
PfH supports Phoenix Community Housing’s new in-house repairs service Phoenix Community Housing in London manages around 6,000 properties 1 April 2015 was an important milestone for Phoenix Community Housing’s repairs and maintenance service – the day it was brought back in house after seven years. It had previously outsourced its repairs and gas servicing to Wilmott Dixon because the contractor had an established supply chain and could offer competitively priced materials. But by 2014, with the contract due to end, Phoenix decided it was time to take a different approach. According to property manager John Ball, the landlord’s aim was to take firmer control of an essential service. ‘There was a strong business case for bringing the service in-house so that we could offer additional value to residents,’ he says. ‘Our aim was to go beyond providing an easily accessible service and exceed their expectations.’ The immediate challenge was Phoenix had no clear system for tracking which items were being purchased, or at what price. ‘We weren’t in control of our supply chain,’ he explains. It needed to source a framework of suppliers at competitive rates for its 20,000 responsive repairs a year.
With the purchasing power of over 900 Members, PfH offered a solution to Phoenix’s problem of scale as well as access to a tried-and-tested tender process and its procurement expertise. The consortium’s first move was to conduct a mini competition to select suppliers across three areas: plumbing and heating systems, building materials (including tool and plant hire), and electrical products. PfH helped Phoenix prepare the tender documents, evaluate the bids and worked with successful suppliers to produce a consolidated, core list of products required for each workstream. ‘At each and every step of the way, PfH provided us with support to enable us to gain maximum value from the tender competition,’ says Mr Ball. ‘The team helped clarify what we needed from suppliers, and created a clearly visible method for negotiating and setting material costs.’ The contracts came into play in April this year and the savings are mounting. ‘We’ve achieved a cost saving of nearly 90% for some materials, and an average of around 30% across the board,’ he says. PfH also assisted with the procurement of a new fleet of work vehicles. In the 12 months preceding April 2015, Phoenix spent £177,000 running its fleet of 37 vans with the cost of telematics (vehicle tracking) on top of this. After a rigorous procurement exercise overseen by PfH, Phoenix is now running 41 vehicles with an expected cost of £152,000 for the year. Early feedback from residents has been ‘hugely positive’, says Mr Ball. ‘We’ll be concentrating on further improving the efficiency of the repairs service over the next 12 months – but we can only take this approach because we have a strong, accountable and cost-effective supply chain in place.’ This is an edited version of a case study that first appeared in Inside Housing
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Case study:
Hyndburn Homes Repairs looks to PfH to find a cost-effective supplier for its materials store Hyndburn Homes Repairs in Accrington, Lancashire provides services to customers of Symphony Housing Group Jill Scott is business manager for Hyndburn Homes Repairs (HHR), Hyndburn Homes’ direct labour organisation. Her remit extends beyond Hyndburn Homes’ annual requirement of 10,000 responsive repairs to include the provision of gas boiler installations and repairs support for fellow members of Symphony Housing Group, which manages 44,000 properties across the North West.
The new contract also gives HHR the freedom to flex its requirements of Jewson. Under the former contract, the company was guaranteed a minimum monthly payment, but now HHR can work out its budget requirements and instruct accordingly.
In 2013, the time came for HHR to re-tender for an external supplier to manage and supply its in-house store of materials. It needed to find a time-efficient way to carry out the exercise that would also deliver value to the repairs team.
PfH attends monthly contract meetings with Jewson and other suppliers and provides detailed price analysis reports to ensure they continue to deliver value. For example, in the case of gas boiler installation materials, PfH carried out a fresh procurement exercise to source a more cost-effective supplier. The end result was a cost saving of £10,000.
Ms Scott explains the rationale for bringing PfH on board: ‘We’re a highly experienced team, but not procurement experts. We knew that by working in partnership with PfH’s team of specialists, we could sharpen our own efforts, avoid a protracted tender process and identify new ways of securing cost savings.’
‘The flexibility we now have to set budgets, combined with cost savings, will help HHR weather the cuts in social housing spending announced by the government at the last budget,’ says Ms Scott. ‘We have effectively futureproofed our supplier contracts so we can meet these sorts of challenges from a strong position.’
PfH helped HHR to create a structured and competitive bidding process that would require the winning supplier to maintain or exceed the level of service already provided. Suppliers from PfH’s approved framework of contractors were invited to bid through a mini tender competition. ‘This helped us save valuable time because PfH’s framework suppliers have all been vetted, which meant we did not have to start the tender process from scratch,’ she adds.
This is an edited version of a case study that first appeared in Inside Housing
The new contract was won by Jewson, the incumbent stores manager which had worked with HHR since 2010. But as a result of the exercise, the company was able to offer a 15% saving on the unit cost of products and materials – and increase its own returns on sales. The savings have continued: over the last 12 months to October 2015, Jewson secured a further 7.2% reduction. ‘PfH has helped us to create a contract that reduces our costs but delivers the same quality,’ says Ms Scott.
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Case study:
Advance Housing finds added flexibility with Office Depot Advance Housing was spending approximately £100,000 a year on office supplies, printer consumables and paper with a variety of suppliers. Marie Kingsbury, from Advance Housing, recognised the hidden costs and wanted to consolidate supplies with one provider who could deliver the service required to Advance’s multiple sites. She was also concerned about the lack of control on spending, with no authorisation process in place, and also wanted to rationalise the wide range of products being purchased in order to achieve savings on a consolidated core list. The solution was to implement PfH pricing with a strong focus on steering end users to the core list products. Flexibility around pricing was required, as Advance required more competitive pricing on a number of items that did not feature on the PfH core list. Office Depot was able to facilitate this and provide additional
categories, thus reducing the supplier base and realising efficiency savings. By ordering online through the Office Depot website, Advance has been able to put an order approval process in place and achieve further process cost savings. ‘We have been very pleased with the results so far,’ says Marie. ‘This has enabled us to identify trends of use, quantities and better value for money. As a charity organisation this is very important as we are regulated by the CQC and are inspected regularly to ensure we are using our funds correctly. All savings we can identify are reused for our essential supplies and services for our customers. By using Office Depot we have managed to put in a control process, one main point of contact, identify “core” items which offices can order and ensure that our offices and service sites are supported quickly and efficiently with essential items for their needs.’
Case study:
Shoreline agrees long-term contract with VPS VPS was appointed as the sole supplier on PfH’s new void property framework to deliver speedy services for vacant properties. Earlier this year Shoreline, which manages 8,200 homes in north east Lincolnshire, and VPS signed a call off contract to agree to work together for the next 12 months. Shoreline was spending £10,000 to £12,000 on average every month on shuttering for void properties with its previous supplier and wanted to find a more cost effective alternative. Its procurement and neighbourhood teams chose to use PfH’s void property framework due to the short mobilisation time and highly competitive rates it offered.
During the course of its deal with VPS, which specialises in securing, maintaining and managing vacant property across a wide range of sectors, Shoreline expects to reduce spending on shuttering as other methods, such as alarms and net curtains, are more widely used. Over the next year the contract with VPS is expected enable the landlord to cut spending in this area by around £78,000 – a saving of 50%. Importantly, it also has far more flexibility than before because it is a call-off contract and Shoreline is not bound to guarantee set volumes of shuttering.
Our frameworks and suppliers Delivering your service Decorating Vouchers
Kitchens
B&Q
CLC Contractors
Facilities Management Soft Services
Forrest
Rexel Group UK Stannah Stairlifts Wolseley YESSS Electrical
Jackson Jackson & Sons Chequers Contract Services Keepmoat Regeneration
Paint
Ecocleen Services Magnet
Crown Paints
Moores Furniture Group
ICI Paints AkzoNobel
Richmond Cabinet Company
PPG Architectural Coatings
Hi Spec Facilities Services Plc KGB Facility Services Pinnacle Housing Rixonway Kitchens Rentokil initial UK The Symphony Group Superclean Services Wothorpe
Renewables & Energy Efficiency Works & Associated Consultancy Services Anglian Building Products
Orbis
Materials and Associated Managed Services
Campbell & Kennedy
Wettons Cleaning Services
AKW
Cenergist
Flooring
Tradepoint (B&Q)
Encraft
Ceramic Tile Distributors
Forrest
City Electrical Factors
Golden Gates
Crown Flooring Designer Contracts
Contour Showers
Joju Solar
Japanese Knotweed Other Invasive Weeds
Edmundson Electrical
Keepmoat Regeneration
Country Grounds Maintenance
Grafton Merchanting GB
Rothwell Plumbing Services
Japanese Knotweed Control
Impey Showers
SolarKing
Japanese Knotweed Specialists
Jewson/Grahams
VolkerLaser
Kingcombe Aquacare
National Merchant Buying Society
PBA Solutions
Powred Heating Components
Phlorum
Prism UK Medical
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Plumbing Trade Supplies
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Heating Servicing, Maintenance and Installation
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Residential Furniture and Associated Products
Search Consultancy
Furniture Resource Centre
Service Care Solutions
AVR trading as National Monitoring
PeelMount
Starting Point
Guardian24
Pineapple
Swanstaff Recruitment
NNTC
Shackletons
Commercial and Domestic Appliances
Orbis
Lone Worker Protection Services
Suzy Lamplugh Trust
Whitaker Services Avinity Void Property Management
VPS
Running your business Ambient and Chilled Food
JLA Electronic Payment Services
Print Management, Photocopiers and Associated Services
PayPoint
Altodigital
Bidvest Food Service Anthony Collins
H.N. Nuttall
Brabners
Mark Clegg & Company
Freeths
Caritas Recruitment CRG Social Care
InnerWorkings M2 Resource Print Solutions
Pennington Manches Stephensons Solicitors Walker Morris Weightmans
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Dean Healthcare
Arena Group CDP
Brakes
BS Social Care
Office Depot
allpay
Legal Services
Care and Support Recruitment Services
Office Supplies
Evro Recruitment Keystone Employment Group Morgan Hunt Randstad Care Reed Specialist Recruitment
Windows and Doors
Our frameworks and suppliers Recruitment Services
Telecommunications
Workwear, PPE and Janitorial
Adecco UK & Ireland
Britannic Technologies
Bunzl Greenham
Blue Arrow
Daisy Communications
EuroSafe
Brook Street (UK)
Gamma Network Solutions
Joseph Gleave & Son
Carbon60
Social Telecoms
Nationwide Hygiene Supplies
Eden Brown Synergy
Vehicle Fleet Management Services
Office Depot PWS
GEM Partnership Automotive Leasing Hays Specialist Recruitment Bott ManpowerGroup Days Contract Hire Morgan Hunt Lex Autolease
Powering your organisation Energy Procurement and Supply
Randstad Masternaut
British Gas
Shell
Corona
Venson Automotive Solutions
Gazprom Energy
Vehicle Purchasing
Npower
Reed Specialist Recruitment Service Care Solutions Step Ahead Employment Telecare and Telehealth Citroen Appello Ford Close Circuit Security Lookers Medtronic Peugeot
Opus Energy SmartestEnergy SSE Total
MSD Renault Tunstall Healthcare UK Toyota Tynetec Welbeing (Wealden and Eastbourne)
Vauxhall (General Motors)
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info@procurementforhousing.co.uk www.procurementforhousing.co.uk 01925 282 398 @PfH_News
Gas Servicing