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Top Answers to Business Analyst Interview Questions 1. What is the difference between Data Analyst and Business Analyst?

Sl.no Data Analyst

Business Analyst

1

Requires more problem-solving skills & data analysis skills

Requires more of decision making skills & data visualization skills.

2

It is more of an operational role in the organization

It is more of a strategic role in the organization

3

Knowledge on Statistics, SQL, Data mining, etc.

Knowledge on Business Intelligence, Data warehousing, Analytics, etc.

2. List the core competencies of business analyst.

1. Analytical thinking & Decision making 2. Business & Industry knowledge 3. Business process management 4. Technical & Soft skills.

5. Problem solving & Negotiation skills 3. What is feasibility study?

The requirements and problems of the Business/ project should be studied and understood by a BA and he should set a scope for the business problem. Feasibility study is identifying the possibility(success rate) of the proposed idea for a business problem. It helps to identify new opportunities and focus on the project.

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4. What are the different tools used in business analysis?

1.

2.

3.

4.

5.

MS office, SQL Blueprint Python, R QlikView, Tableau Axure

5. Explain the business analysis process flow.

1.

2.

3.

4.

5.

6.

7.

8.

Information gathering Identify key stakeholders Identify the business objective Determine the available options Scope definition Define Delivery plan Define requirements for the project Implementation & Evaluation

6. How do you perform risk management in your project?

A risk is defined as an uncertain event that causes threat to the existing business which can cause impact on revenue or sometimes on the profits of the business. Risk management techniques such as risk avoidance, reduction, transfer and acceptance can be used. We have to identify, analyze, evaluate and control the risk in the business.

7. Difference between risk mitigation and risk avoidance.

S.no

Risk mitigation

Risk avoidance

1

Risk mitigation is what to do when risk occurs.

Risk avoidance is what to do to avoid risk.

2

Reduces the probability of risk occurrence

Avoiding the risk by eliminating the cause

3

Impact occurs for the project/business already.

Impact of the threat occurrence is reduced to 0%

4

Cost is high in case risk occurs.

Cost is eliminated in risk avoidance.

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8. What are the different phases of an IT Project?

There are five phases in Project management which includes – 1.

2.

3.

4.

5.

Project Initiation Project Planning Project Execution Project Monitoring and control Project Closure

9. Difference between software development lifecycle and project lifecycle.

S.no.

Software development lifecycle

Project lifecycle

1

Used for developing particular software products.

Used for developing new product in the business.

2

Mostly involves single software across different phases.

Involves multiple software in a single customer scenario.

3

SDLC phases are requirement gathering, design, coding, documentation, operations and maintenance.

PDLC phases are Idea generation, screening, research, development, testing and analysis.

10. What are the tasks and responsibilities of project manager?

A project manager is responsible for taking decisions, controls risks and delivers the project on stipulated time. His responsibilities include –     

Defining scope Resource planning Cost and budget estimation Risk analysis Quality control

11. What do you mean by critical path analysis?

A project will involve a set of activities from Start to Finish, a critical path is the set of activities which includes the longest path in the whole project. So, a critical path analysis is a key component in reducing project timelines & controls cost.

12. How CATWOE helps in Business analysis and decision making?

Customers, Actors, Transformation process, Worldview, Owners and Environmental constraints (CATWOE) – Helps in making decision ahead of time. Analyzing how will those decisions affect customers(C), whose involved as actors(A), what different transformation(T) A PROMINENT KNOWLEDGE CENTER ©2018 PROIBA All Rights Reserved

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processes are going to happen which might affect the system, global picture and worldwide(W) issues, who is responsible/ownership(O) for the business and what will be the environmental(E) impacts due to the project/business carried out.

13. List various components of strategy analysis.

In order to develop a strategic plan for an organization, the key components are – 1.

2.

3.

4.

5.

Vision Mission Objectives Strategies Action plan

14. What is Business Modeling?

Identify the value proposition for a business and then build a step-by-step approach for operating the business. This step-by-step approach is known as business modeling. It includes the vision, mission and strategies to achieve those goals.

15. List various software engineering processes.

1.

2.

3.

4.

5.

6.

Gathering of requirements Analyzing Designing Implementing Testing Deploying in the business environment.

16. Difference between Agile and Waterfall model S.no

Agile Model

Waterfall model

1

Flexible in nature.

Structured software development methodology.

2

Focuses on customer satisfaction majorly.

Internal process does not require customer participation

3

Flexible to changes in requirement.

Requirements must be clearly defined, changes are difficult to implement.

4

Incremental Approach

Sequential design process

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5

Testing can be done in every phase.

Testing is performed only in final phase.

17. What is RUP Methodology?

Rational Unified Process (RUP) is a product application improvement method with numerous devices to help with coding the last product and assignments identified with this objective.

RUP is an object-oriented approach used to guarantee successful project management and top-notch software production.

18. What is RAD Methodology?

Rapid Application Development model (RAD) is a kind of incremental model. The phases of the project are produced in parallel as individual project. The developments in the project are time boxed, delivered and afterward assembled into a working model.

19. What are the Project deliverables?

The project deliverables are the set of measurable goods and services that are delivered to the end customer at the completion of the project. It is the outcome of the project.

20. List the components of Requirements Work Plan 1.

2.

3.

4.

5.

6.

7.

Project description Key issues Deliverables Goals and objectives Strategy Resources Budget, time

21. What is the purpose of Requirement traceability matrix?

RTM is used to record all the requirements given by client, so the purpose of RTM is to ensure all of the mentioned requirements are met.

22. What is Business Process Modelling?

Business process modelling is a part of business process management, which is used to improve the business process. It is the representation of organization’s business process.

23. List the benefits of Business process modelling.

1.

2.

3.

4.

It is used to picture the clear understanding of business processes It provides consistency, control over the processes of the project Used to identify and eliminate errors and bottlenecks Gives a pathway for clear start and end for the process without hassles.

24. What is the use of UML?

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Unified Modelling Language is a general purpose, developmental modelling language that provides a standard way to visualize the system. It is used to –   

Reason the system behavior Detect and eliminate errors To propose design plans to stakeholders

25. How do you analyze performance metrics?

1. Make sure your key deliverables are met 2. The budget and time for the project should not be exceeded 3. Quality deliverables are maintained.

26. What do you think is the scope of business analysts in the agile methodology perspective?

With Agile, Business analysts act as a bridge between development team and stakeholders.

They act on key deliverables to prioritize and deliver the project in stipulated time and budget.

27. What is meant by Scope creep?

Scope creep is defined as uncontrolled or sudden changes or deviations in the project’s scope without changes in other resources of the project. It is due to failure in proper monitoring or miscommunication, etc.

28. List the elicitation techniques in business analysis.

Elicitation is a practice of collecting requirements from end customers, stakeholders, it is a requirement gathering process. Various techniques are involved such as – 1. Brainstorming 2. Document analysis 3. Focus group 4. Interface analysis 5. Interview 6. Observation 7. Prototyping 8. Requirements Workshop 9. Reverse Engineering 10. Survey 29. What are the initial steps involved in Product development?

1.

2.

3.

4.

5.

Market Analysis SWOT Analysis Personas Competitor analysis Identify Strategic vision

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30. What is BPMN gateway and what are its elements?

BPMN gateway is used for controlling the sequence of processes and flow of interaction which is in a way a processing modelling component.

The elements of BPMN gateway are –    

Flow objects Data connection objects Swimlanes Artifacts

31.

Define

exceptions?

An abnormal erroe or results that occured in an application.

32. What according to you are the major problems that a business can face in the present time?

Businesses are becoming more and more challenging in the present time. This is mainly because there are a lot of problems and issues they need to deal with to overcome the gap between the clients and the products. The main issue is finding the target audience.

Marketing advertisements and campaigns doesn’t let businesses get the desired outcome when they lack. In addition to this, there can be problems in the quality. Moreover anything that is enhancing the gap between a customer and an organization is nothing but the problems businesses usually face 33. Do you think different businesses models can create a challenge for the Business Analyst?

Well, it all depends on the credentials and skills of a professional in this domain. Although different businesses adopt different models that can highly impact the methods and other strategies, there are scenarios which are common among the different models that organizations are adopting these days.

34. What according to you is the biggest problem a newly established business can face?

Recognition in the market is something that is important. In the time when the competition is already there in every sector and there are major game players who have established themselves in the market needs to be compitited only through the strategies that are innovative. Also, business with new establishments generally doesn’t have access to the technology?

35. As a business Analyst, what would be your first strategy that you will opt when it comes to

solving

the

problems?

A business analysis should have a one supreme quality and i.e. the ability to lead a team and thus leadership matters a lot than anything else. The good technical knowledge about the

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domain also largely matters. In addition to this, the effective communication with others also eliminates a lot of barrier for the businesses.

36. What according to you is the principle of solving problems that is related to a business?

Nothing matters more than patience. One of the common sayings is Rome was not build in a day. Thus, dedication and patience probably find an effective solution to a problem. A business analyst must know about this.

37.

Do

you

think IT

plays

an

important

role

in

the

Business

Analysis?

Of course, in the present time, everything is based on technology and without the same; it is not possible for the businesses to get the best out of their investment. There are several technology tools that are helpful in this domain and businesses should pay close attention to them and make sure those handling analysis tasks must have access to the same.

38. What is the significance of reporting in the Business Analysis according to you?

Reporting is the base of every action taken that can affect business. It simply let the others pay close attention to the facts that needs to be strengthening for enabling the businesses keep up the pace. Because Analysis is a task that actually aims to find the best solutions to the issues a business is genera rating, there is always a need to explain the problems first and their causes. Reporting always make sure that businesses can get the best out from the efforts with the help of reporting.

39. Do you think that a Business Analyst should have technical knowledge?

The Business Analyst has to access a lot of technology to find the solutions to the problems concerned to the business. It is not always possible for them to depend on the other resources or employees for accessing the same. Thus, they must have god knowledge about the same.

If a business analyst is from IT background, there is nothing wrong to say that innovative solutions to the problems can also be assured by the organizations.

40. Suppose you are helping a department in the organizations and at the same time, the problems arrived in another department? Would you leave the current task to solve the problem

of

latter?

It all depends on the nature of the problem, its priority and who is involved in the issue.

Sometime the department is directly report the management and other deal with the production. Of course both matters and can create confusion for the analyst; it would always be good for the professional to be clear with the priorities.

41.

Can

document

assessment

be

a

part

of

Business

analysis?

It is one of the very important parts of the same. This is because the documents are the prime source of information for any professional dealing with the problem. The best part is documents can sometime provide information about the actions taken when the last time similar problems were arrived. It can be judged that whether the same strategies work again or they will impose a challenge.

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42. How can you categorize the problems that are mainly related with a business?

The problems can be classified into following 1. Employees- Issues 2. Technology-related problems 3. Lack of access to the resources 4. Outdated Business systems/policies 5. Business model errors 43.

What

according

to

you

is

the

best

strategy

to

solve

a

problem?

Well, first of all it is assured whether the same problem declared its presence in the past or it’s the first time the business is facing the challenge. If the problem is new, a close eye to be kept on the actions taken by the other businesses that faced it recently. Of course, this can derive a lot of useful information about the best possible actions that can be taken in a very reliable manner. The problem should completely be analysis and assured that it wouldn’t transform itself in the shortest possible time. The advice from the team also largely matters.

44.

Who

is

a

Business

Developer

according

to

you?

A Business developer is a professional who work hard to let the organization identify their exact needs as well as the opportunities. He/she is also responsible in deciding the best available opportunities for the business and taking all the moral decisions associated with the same.

45.

Can

you

tell

something

about

the

Business

Model

analysis?

It is basically an approach that is useful for enabling the businesses or the experts to define the policies bounding an organization and the market approaches that are common for the business.

46.

What

is

the

significance

of

Process

Design?

Process design is something that largely matters in a business aiming to analyze all the challenges to find an effective solution. It is an approach that simply let them standardize the workflows that largely matters. Boosting the same can simply boost the quality and businesses can make sure that they can get the desired outcome in the shortest possible time.

47. Name any two documents that are directly related to a use case?

These are System Design Document and Functional Design Document. Both of these documents simply help the Business Analyst to make sure of superior outcomes without compromising with anything 48.

How

well

can

you

explain

the

System

Analysis

in

a

business?

It is nothing but a simple process of interpretation of the business needs and all the rules imposed by the management for the use of technical systems. The restrictions and the boundations largely matters and businesses should pay very close attention to the same.

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49. As a Business Analyst, what are your views on inter-organization migration of employees?

Well, sometime the problems declare their presence because of no other reason than no proper resources. In the current time, most of the members of a business workforce have good technical knowledge. Even employees have interest to work with other departments in some cases. Migrating the employees from one department to another is generally not common but is can solve a very large number of business problem if this is managed by team of experts. The Business Analysts often perform this task to get the best possible outcome.

50.

Can

you

analyze

the

financial

problems

a

business

is

facing?

The answer could be yes if you are from financial background. Otherwise you tell whatever you knowledge about the finance management and the strategies if you have any knowledge about the same.

51. What would be the prime aim of Businesses to hire Business Analysts according to you?

Well, a business analyst is experts who generally work to enable the organization improve the quality of products/services they are offering. Generally a Business Analyst find the root cause of the problems a business is facing and how they can be avoided in the shortest possible time.

52. Do you think a Business analyst should be engaged in testing and integrating of new solutions?

Of course, this is because a businesses analyst has the right knowledge about the challenges associated with most of the tasks. Very useful information can be driven and the testing procedures can be made more useful. In addition to this, a business analyst can simply guide an organization on what better can be done in a solution while it is under a test.

53. What according to you are the basic needs of a Business Analyst to accomplish his/her task A Business Analyst can have some basic requirements and they can be 1. Availability of the case scenarios 2. Access to logical data models 3. Data flow diagrams of the problems 4. Reports 5. Work Instructions 54. Why participating in the Implementation of anything in a business is important for the Business

analysts?

The Business Analysts have to work on various domains and have to derive the best possible solutions against the problems associated. Taking part in implementation of the tasks simply let them know more about their jobs. There are actually a lot of problems that can be seen when the practical implementation of any policy, task, strategy or a business activity. The A PROMINENT KNOWLEDGE CENTER Š2018 PROIBA All Rights Reserved

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Analyst can provide guidance in solving the problems and can gain more knowledge that can help them in future.

55. What does UML stands for?

It means Unified Modeling Language 56. Can a Business Analyst help in the development of Training material?

Yes, a Business Analyst can simply help and this is because they have a lot of knowledge about training the employees as they need to engage themselves most of the time with problem solving.

57.

How

a

project

manager

can

be

compared

to

a

Business

analyst?

A Project Manager is responsible for building and accomplishment of a project for an organization while on the other hand a Business Analyst can let the business know about the various pros and cons associated with the actual implementation of the same. A Business Analyst can help project managers in making their outcome supreme and free from all the errors.

58. What does KPI stands for?

It stands for Key Performance Indicator 59. Do you think a Business Analyst would be good in finding information from an unstructured

data?

This is something that largely matters for a BA as the best solutions to a problem can be anywhere. Dealing with such a data may take time, but a professional can come out with the best possible solutions to the problems. Therefore a BA should be good in this.

60. What is the difference between post-implementation and pre-implementation problems of a project? What is the role of a BA in managing them both?

The problems that declare their presence before a project is actually executed or implemented are known as pre-implementation problems while the ones that comes after the implementation of same are post-implementation problems. Well, most of the problems come after the implementation of a project. A good Business Analyst cannot overcome them all but can impose a limit on the same. In fact a BA always work to make sure that both the pre and post-implementation problems can be avoided upto a great extent within the minimum possible time.

61.

What

does

INVEST

stands

for?

It simply means Independent, Negotiable, Valuable, Estimable, properly sized and Testable. It defines the ability of a problem actually.

62. What are extends, define them? <> are the activities that occurs in any use case.

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63. Name the documents usefyl in use cases?

1. Functional Requirement Document i.e., FRD 2. System Design Document i.e., SDD 64.

Business

Analyst

Vs

Business

Analysis

We can define Business Analysis a methodology that executed by the Business Analyst.

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65.

What

do

you

mean

an

INVEST?

INVEST --> I stands for Independent, N stands for Negotiable, V stands for Valuable, E stands for Estimable, S stands for Sized Appropriately, T stands for Testable.

It helps in assisting the project managers as well as technical team to distribute quality products / services.

66.

What

do

you

mean

by

SaaS?

SaaS - Software As A Service in cloud computing. Unlike other softwares no need to install on your system. But one thing you need to have is an Web Browser with Internet connection to use it.

67.

What

is

Pugh

Matrix?

Pugh Matrix - Helps to decide the most optimal & alternate product solutions. As this technique is a standard line of Six Sigma technique, it is known as design matrix / problem.

68.

FMEA

in

Business

Analysis?

FMEA - Failure Mode & Effects Analysis. Helps for failure analysis, used for product development, operations management & system engineering. This analysis helps in figuring out distinct failure modes in any system and their severity.

69. JAD stands for?

JAD: Joint Application Development.

70.

SOA

Modeling

–

How

SOA

design

is

changing

Standard SOA practices are certainly useful (and often very practical), but what about making it even easier for the technology to reach out and creatively address specific business problems and/or concerns as they arise? What about giving users the ability to use SOA in a more creative manner? It’s really about analyzing where potential successes lie and then creating computing-based solutions (very often in a software environment these days).

SOA modeling is simply another step in the SOA journey; an advancement in approach to business. Previous methodologies for developing SOA models might have put too much strain on certain individuals in ways that might have been unrealistic or completely foreign to them.

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A classic scenario might involve managing tasks between a software designer / architect and a lead business analyst, for example.

71.

Business

Process

Modeling

–

Business

process

integration

A trade type, that might be contemplated an evolution of a trade procedure type, characteristically displays trade information and trade corporations as well like trade actions.

By displaying trade actions and their data streams a trade type permits trade investors to determine, comprehend, and substantiate their trade organization. The information type piece of the trade type displays in what way trade data is kept, that is practical for elaborating code code. See the figure on the right for an illustration of the communication amid trade procedure types and information types.Paul R. Smith Richard Sarfaty (1993). [https://www.osti.gov/energycitations/servlets/purl/10160331-YhIRrY/ Creating a planned design for arrangement administration utilizing Computer Aided Software Engineering (CASE) implements.] Paper For 1993 National DOE/Contractors and Facilities CAD/CAE User’s Group.

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