PEXA 2019/20 Financial Year in Review
Innovation A world-first in property, we’re proud to partner with industry, delivering the home buyers and sellers of this country a fast, safe and efficient digital property settlement solution. But the job’s not done yet!
Member feedback inspires our innovation at PEXA – here’s an overview of how we’ve worked to enhance your digital experience over the last 12 months, as well as the outcomes you’ve driven within the property sector.
PEXA Exchange • A total of 264 platform enhancements were introduced within the PEXA platform, 88% of which were in response to member feedback and collaboration. • More than 2.4 million transactions, equating to $453 billion in value, were completed safely via the platform. • More than 1.3 million home buyers and sellers benefitted from a safe and more efficient property settlement experience. • During COVID-19, PEXA developed technologies to support the rapid digitisation of lodgements that were previously required to be physically submitted.
• PEXA’s technological infrastructure scaled with demand to continue to support the robust delivery of service, ensuring that settlements could still proceed during these unprecedented times.
PEXA Key • A secure app for practitioners and their clients to communicate trust or bank account details, mitigating today’s most prominent cyber threat, email phishing. • Home buyers and sellers, including organisations, can also track their settlements and refer to useful ‘what to expect’ articles and checklists to assist with their settlement. • More than 23,000 Australian home buyers and sellers used PEXA Key while settling their homes. 4
“Easy and convenient. Less work in terms of settlement.”
