Apartment News February 2013 by Professional Publishing, Inc

February 2013 • Vol. 50 No. 2

The Official PublicaTiOn Of The arizOna MulTihOusing assOciaTiOn

Getting to Work with the 2013 Executive Committee

By Tom Simplot, President and CEO, Arizona Multihousing Association

The start of a new year brings with it a new wave of energy at the AMA. Our newly inducted board members and executive committee are eager to get to work and this year we have leaders from around the state serving our association. Their market expertise, diverse backgrounds and commitment to the industry will translation in to more innovation and impact within our industry. 2012 marked a tipping point for the Arizona real estate market and its recovery. Major indicators foretell a positive outlook for the rental market and new development. New companies continue to choose Arizona for their investments in real estate in the

apartment industry and many leading companies here are beginning work on new developments, with a variety of lifestyle choices. More than ever, our industry is poised for smart growth. The Board of Directors that leads this organization make an important investment of their time, and their expertise to keeping our association and our industry strong through our advocacy and business development efforts. And in this time in our history, this has been no easy feat. I want to thank immediate past chair Lesley Brice for her tireless efforts throughout the year. Early on, Lesley challenged our AMA team to continue expanding our career development programs including the career fairs. As the multifamily industry continues to grow in Arizona, she understands the critical role that we can play in recruiting the right talent to our industry. Supporting our

Building a Workforce in Our Industry By Lesley Brice, MC Residential Communities It’s a challenge we all share – the recruiting, hiring and development of great people. And in the multifamily industry, that challenge continues to grow, fortunately. We are continuing to evolve our recruitment and training programs. There’s no greater expense than talent for our companies and we are all working to avoid turnover. As we grow our portfolios and add new units, we need to be on the front end of this hiring wave. The winds have really changed and now we know that most of our future workforce. Many of them won’t have lease up experience or management training. But we can find the right people and train them. Professional Publishing, Inc PO Box 30327 Portland, OR 97294-3327

Looking for the Right People, Not Just the Right Resumes I have always believed that if we focus on willingness and attitude, we can hire great people and train them to be top performers. I’ve learned that we can’t teach attitude and motivation. As we move in to 2013 and beyond, the market continues to improve, slowly but at a good pace. Our association, on behalf of its members, needs to stay focused on these career initiatives. The more education we can do in the employment marketplace, the better talent we can attract. Over the past two years, our CEO and President has challenged our AMA staff to develop programs and partnerships that can help us address this issue as an industry. Leveraging Tom’s unique relationships with the state and county, schools and government agencies, we are on a positive path. The results, our award-winning results, have been phenomenal. Continued on page 5

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members with their job recruitment, we can demonstrate industry leadership and provide value to members and to the community. Her legacy will continue on as we grow these programs. The AMA board officers continue to work with our staff and members to create meaningful opportunities for networking, professional development and education. Working with the AMA advocacy team, our association is also focused on ensuring that regulation of our businesses, apartment operators and service providers, is fair and doesn’t hinder our ability to do business. By tracking potential unfair regulations and educating lawmakers, we protect our businesses’ bottom lines. We proudly represent business owners who are responsible operators. Over-regulation of industries as a response to bad operators unfairly burdens good employers and hurts our sector. We will continue to

protect our industry at the legislature and with local jurisdictions. We are committed to supporting your businesses and I urge you to leverage your investment in the AMA. This is the year every member should take advantage of our cost savings programs, our community relations initiatives that improve your communities and stay educated about the industry and operations. We have refreshed our membership options and the Patron Recognition Program offers several exclusive benefits. A big welcome to all of the new board members and the Executive Committee. In this month’s Apartment News, we have profiled each of our Executive Committee members so our members can learn more about their backgrounds and their vision for the Arizona Multihousing Association. Continued on page 8

AMA Maintenance Mania Sets Association Record By AMA Take 225 apartment maintenance professionals, add in a series of skilled competitions and timers, and what do you have? The annual Maintenance Mania competition! Maintenance pros representing 17 member management companies showcased their skills at the 2012 program on November 15th at the Phoenix Convention Center. Organized by the Arizona Multihousing Association (AMA), the program—developed by the National Apartment Association (NAA) and presented by HD Sup-

ply Facilities Maintenance—offers a contest of events based on frequent maintenance issues, including: faucet installation; blind installation, toilet repair; ice maker installation; smoke and CO alarm installation; lockset rekey; and lamp & ballast retrofit. The AMA timed each participant in completing the event requirements and awarded winners based on their completion times. In addition to the above events, individuals competing in the national competition participated in a racecar event with a “soapbox” model car they designed Continued on page 9

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The Impacts of the Upswing By Robert Hicks, Alliance Residential An upswing in the market impacts our companies and the economy on so many levels. Building a new community means that we are beginning planning, design, and construction. We are bidding out contractors and estimating timelines and development teams are back to work! The ripple this creates in the development market puts hundreds of people to work to get our companies to a grand opening. It’s new jobs, it’s new tax revenue for cities and the state, and it means that we will be hiring teams of people to staff our communities. For our associate members, we will need new phone systems, advertising, new contracts for landscaping and pest control. The benefits from these new developments impact the economy before we sign a single lease. The challenge for management companies is recruiting and training new talent for these communities.

In places like Tucson, some companies haven’t debuted new apartment communities in the past few years. There’s a lack of trained talent in the sector today. One option for companies who are hiring can be to recruit talent away from another competitor or from our own communities. This only shifts the hiring burden. Our collaborative efforts to introduce our industry to younger people and to mid-career job seekers must be a priority for the AMA and our companies. The multifamily industry isn’t often an aspiration for younger people who are beginning their careers; they don’t know about the myriad of opportunities available to them. They aren’t educated – yet – about the career path, the development and training paths, and continuing education that we invest in our top talent. I believe that this industry should be a top choice for ambitious, bright people. Under the leadership of our CEO, Tom Simplot, we are pursuing opportunities and partnerships with the

community college districts and with the state’s job placement programs. For our companies, this will translate into immediate opportunities to hire, sometimes at a reduced cost, to grow our employee base. Creative strategies for engaging with and educating job seekers will pay off in the long run for our industry. The multifamily industry in Arizona continues to lead the real estate recovery and national housing trends point to many more families choosing renting over buying to meet their lifestyle. These shifts in the economy translate in to a need for focused attention on our workforce development plans. I hope you will join me in working with the AMA to promote our industry and build a stronger workforce for our future. Our collective efforts will not only build our industry and our companies, but they will make Arizona’s economy stronger. q

The Arizona Multihousing Association:

• Represents ethical rental housing providers in legislative, legal and regulatory matters. • Provides services, products, educational programs and networking opportunities that enhance the general welfare and economic health of all our members. • Cultivates opportunities for quality rental housing throughout Arizona.

OFFICERS CHAIR OF THE BOARD: Robert Hicks, Alliance Residential CHAIR ELECT: Kimberly Fitch, Nicolosi & Fitch, Inc. VICE CHAIR: Christine Shipley, Dunlap & Magee Property Management TREASURER: Chris Evans, HSL Asset Management SECRETARY: Amy Smith, Bella Investments IMMEDIATE PAST CHAIR: Lesley Brice, MC Residential

DIRECTORS David Adame, Tiempo, Inc. Vicki Allison, Allison-Shelton Real Estate Services Jen Ambrosius, Apartment Guide Chapin Bell, P.B. Bell Companies Reid Butler, Butler Housing Company John Carlson, Mark-Taylor Residential Mike Clow, Greystar Real Estate Partners Keri Conyers, Alliance Residential Liz Culibrk, Fairfield Residential Amy Davidson, Cox Communications Kohl Eisenhour, Riverstone Residential Ken Gould, Madeline’s Meticulous Adam Greco, Burns Pest Elimination Matt Koglmeier, Koglmeier Law Group, PLC David Kotin, Kay-Kay-Realty Lesa LaRocca, Riverstone Residential Pam McCarthy, Simply Better Management Omar Mireles, HSL Asset Management Greg Morehead, Fairfield Residential Melanie Morrison, MEB Management Services Kim Pacheco, Scotia Group Management Dale Phillips, Mark-Taylor Residential Jim Pierson, Legacy Capital Advisor Erica Reinke, Camden Property Trust John Rials, Greystar Real Estate Partners Mike Rochon, Distinctive Carpets, Inc. Mark Schilling, MEB Management Pam Shelton, Allison-Shelton Real Estate Services Pamela Sullens, Silver Mountain Real Estate Group Ike Tippetts, Rainforest Plumbing & Air Rondetta Troutman, Picerne Real Estate Group Debbie Willis, P.B. Bell Companies Lynn Zoroya, Redi Carpet

“Thank you Platinum Members” Adanac Enterprises Corp. Apartment Guide Apartments.com/Republic Media Burns Pest Elimination Cox Communication Gorman Rooﬁng Services, Inc. Koglmeier Law Group, PLC Kowalski Construction, Inc. Law Oﬃ ces of Scott M. Clark, P.C. Rainforest Plumbing & Air Redi-Carpet-Arizona Valley Protective Services, Inc.

STAFF Tom Simplot, President & CEO tsimplot@azama.org

Desi Brinkman Events and Education Assistant dbrinkman@azama.org

James Tunnell, Membership, Sales & Retention Manager jtunnell@azama.org Direct Line: 602-296-6212

Rachael Ekstrom, Membership Assistant rekstrom@azama.org

Lucina Chavez, Community Relations Manager lchavez@azama.org Direct Line: 602-296-6213 Erika Kowalski, Accounting Manager ekowalski@azama.org Direct Line: 602-296-6210 Robert Schmitz, Education Manager rschmitz@azama.org Direct Line: 602-296-6204 Amy Hindenlang Membership Administrator ahindenlang@azama.org Direct Line: (602)296-6209 Michelle Rill, Events Manager mrill@azama.org Direct Line: 602-296-6205

Brooks Hansen, Community Outreach Assistant bhansen@azama.org Cassidy Campana, Communications Manager ccampana@azama.org Direct Line: 602-770-6014 Todd Bradford, Manager of Membership Benefit Services tbradford@azama.org Direct Line: 602-377-2553 Cathy A. Wagner, AMA Tucson – Director of Administration cwagner@azama.org Direct Line: 520-323-0643 FREE ext 401 Joanna Grassinger, AMA Tucson – Marketing & Member Relations jgrassinger@azama.org Direct Line: 520-323-0643

Apartment News (ISSN 0746-0686) is published monthly by Professional Publishing, Inc. for the Arizona Multihousing Consulting Corporation. Advertising rates available upon request. We are not responsible for nor guarantee any information, statements, products or services of any advertisers in the publication. The articles herein do not necessarily represent the views of the corporation or the majority of its members, unless so stated. Reproduction in part or whole is forbidden without written permission. Complete control, management and ownership along with the copyright and trade name belong to the Arizona Multihousing Consulting Corporation, 818 North 1st Street, Suite L160, Phoenix, AZ 85004. Periodical postage paid at Snohomish, Washington.

Copyright © 2013 Arizona Multihousing Consulting Corporation. All rights reserved. POSTMASTER: Please send address changes to: Apartment News, PO Box 698, Portland, OR 97207-0698. Phone: 602-296-6200 or toll-free 800-326-6403. FAX: 602-296-6178. Tucson Office: Phone: 520-323-0643. FAX: 520-323-3399

Apartment News • February 2013

ArizonA Multihousing AssociAtion

AMA Volunteers Make the Holidays Bright By AMA

alking up to the Chris Becker Dining Hall in Sunnyslope on the morning of December 16th, families stood in awe of all of the treasures and gifts ready to be distributed. Tables overflowed with clothing, toys, stuffed animals, shoes, and handmade, stuffed stockings. Just before the Christmas holiday, families in need received the gift of fellowship and care from the Village People Neighborhood Watch

and their cadre of volunteers. Organized by Shirley Arthur of Hull, Holliday, and Holliday PLC, eager volunteers spent months preparing to come together for a large scale holiday meal for 450 and to distribute goods to these families. Arthur began preparation for this day months before by reaching out to her AMA and neighborhood friends for help. This annual tradition, more than 20 years old, have long been a favorite of AMA volunteers because of Arthur’s active leadership here. She’s been the catalyst for so many

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members to engage and personally serve the families at St. Vincent’s Sunnyslope Dining Hall. “I have learned so much more than I have given back, they teach you to be humble, appreciate all you have been given and understand true giving,” said Arthur. This year, Arthur witnessed an exchange that impacted her and one of the volunteers. “A small boy had one cookie. He noticed one of the helpers did not have cookies. He wanted to share and the volunteer said, ‘Oh, I’m fine, had a big lunch, and I couldn’t

eat a bite.’ His reply was ‘But you don’t have a cookie.’ He broke his only cookie in half and gave it to the volunteer. Somehow I think she still hasn’t swallowed that cookie.” Months before the holidays, local apartment companies worked with on-site managers to collect clothing, toys, food and other goods for these clients of St. Vincent’s. Drop off boxes filled in apartment communities around the Valley, and American Mini Storage donated a storage locker to keep the donation safe. Continued on page 10

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Apartment News • February 2013

ArizonA Multihousing AssociAtion

Mentoring – Are You Ready for the Partnership? By Amy R. Smith, Bella Investment Group

recently read an article by Amy Gallo called Demystifying Mentoring published in the Harvard Business Review blog addressing the myths surrounding mentoring today. She addressed the changes in mentoring over the past 50 or so years. Many of us who have been around for a while see business mentoring as a one-on-one, long-term relationship between a senior executive and a junior, often younger, employee. Images of an assertive young hire being taken under the wing of the soon-to-retire executive, in the hopes of grooming the next company president, can be intriguing and daunting at the same time. For the potential mentee questions of worthiness and competition can arise, while the mentor can feel a lot of pressure to choose the right person in which to invest. But it really doesn’t have to be that difficult. The four myths that Gallo addresses are: 1) You have to find one perfect mentor. 2) Mentoring is a formal long-term relationship. 3) Mentoring is for junior people. 4) Mentoring is something experienced people do out of the goodness of their hearts.

In my experience, mentorship in both life and business are essential to personal and professional growth and, at first blush, I might easily buy into these myths. A more honest look back on my own journey with mentorship actually reveals a much different picture. I was introduced to the idea of mentorship through my high school youth group. Matching a senior up with one of the youth staff to be mentored, while at the same time, assigning a freshman student to the senior was an effective way of developing leadership, responsibility and a thorough understanding of the principles taught during youth group activities. Since high school, I have had several people leave indelible marks on my life, pushing me to personal growth. Only twice was the relationship formally established and often they last a year or so. I have 20-plus years in the industry and 40-plus in life and mentoring is still a key to my growth. Today, many of my mentors are of similar age or life experience, but gifted in areas in which I am lacking. As I’ve written before in the Apartment News, my dad has been one of my mentors. I asked him his thoughts on the importance of mentoring. Here is what he said: -Mentoring is not supervision. It is not about telling someone what to do, but instead teaching them to think it through.

-Mentoring is the best way to pass along principles and values. The time spent on the explanation of thought processes can be more beneficial than sharing one good idea. -Mentoring establishes accountability. It is more than giving and receiving assignments. Clear feedback and communication between mentor and mentee is more valuable that just getting a job done. -Mentoring can be “fun”! I had to put that in quotes because usually it’s me reminding my dad that work can be fun. But seriously, spending time together and building a deeper relationship with someone you respect can actually be a feel-good experience, in addition to one of growth. -Mentoring cannot be forced. This one is for those considering either side of the relationship. Recognize that not everyone is mentee material. A mentoring relationship requires rigorous honesty, full transparency and a willing desire to learn and grow. -Mentoring reflects good personnel stewardship. As leaders, we are entrusted with our teams. Mentoring gives us an opportunity to pass along our experience and help raise the next generation of leaders. In that

there is personal satisfaction. As someone who has been on both sides of the mentoring relationship, I offer one final thought confirming Gallo’s fourth myth. Mentors are chosen for a reason. They are successful role models who have proven themselves in some way. There’s a good chance you are not the only person who has spotted them as someone to follow. Don’t waste their time. Good mentors won’t let you. They will, however, match your effort. Let a prospective mentor know what you have to offer them, whether a fresh perspective or a promise of future help. You are more likely to nab the mentor of your choice by doing so. q Amy R. Smith, CAPS is the Managing Partner of Bella Investment Group. She can be reached at 928.714.1800.

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Marketing to Gen Y Renters By Amie Winters, M.A., ValetWaste

eneration Y, or Millennials, are those born in the mid80s, and after. They have grown up in the digital age, love technology, and environmental awareness. There are about 70 million Generation Y renters that come with very specific wants and needs that you must know about if you want to start attracting them as tenants. Use these helpful tips to begin attracting Gen Y renters to your community today: Get Connected This generation thrives on being connected, so share content on social networks like Facebook and Twitter. As you create fans, ask them to help spread the word, share exclusive content with them, and offer prizes or contests. The more interaction and engagement, the better. Being online is key; so it is a must to have an accessible website. Make sure that your website is up to date with new listings, and create a mobile-friendly version as well. Remember, Gen Y seeks community, so it’s important to emphasize stores and other conveniences nearby, like bus stops, cafes, restaurants, etc.

Focusing on local events is essential, because even the most devoted readers are unlikely to become renters if they live too far away from the action. Post everywhere. Generation Y renters are less likely to read the clas-

company or apartment complex. It is wise to closely monitor your community’s reviews and respond to both positive and negative feedback. This way, renters see that you care and are working to rectify any issues.

sifieds and housing magazines in their housing search. Instead, they use rental websites to search online.

Technology Generation Y renters may be willing to put up with limited square footage to save money in return for amenities like free Wi-Fi, built-in iPod units, community activity, smart design, high-tech fitness centers , etc. Pack in as many techno-friendly amenities as you can.

Whether it’s listings, social media sites or review sites, Generation Y renters are always connected. A RentJuice survey found that when deciding on their next apartment, 82 percent of renters will look at reviews of the property management

Go Green Generation Y will invest in something if it is shown to be cost-effective and eco-friendly. They want to see how much they will save now and in the long-run, and how they will be saving the environment. Green apartments are considered hip and a status symbol. Having the best eco-friendly amenities and property can be like showing off the latest iPhone. To get started, you can implement a recycling program, eleases/renewals, a community garden, composting program, low-flow faucets and toilets, etc. If you want to go bigger, energy-efficient appliances (refrigerator, laundry machines) and windows rank highest on desired green amenities. Once you’ve gone green, let everyone know via your social media. Generation Y is the world’s fastest growing group of renters. Get to know them and what they’re looking for so that you can make them your next tenants. q Amie Winters, M.A., is a Sustainability Specialist with ValetWaste. This story originally appeared on NAAhq.org

Apartment News • February 2013

ArizonA Multihousing AssociAtion

Tucson AMA to Host February Job Fair By Joanna Grassinger, AMA The second annual AMA Tucson Job Fair will be held on Tuesday, February 19, 2013 at the Viscount Suites

Hotel. At the first Job Fair held in Tucson last year, ten management companies participated and over 300 job seekers attended. The Job Fair received great publicity on local news

channels and in the Career Builder magazine in the Arizona Daily Star. The AMA is looking forward to another successful job fair this February. Kim Fitch of Nicolosi and Fitch,

Pam Patterson of HSL and Stacy Potter of Scotia group were on the 2012 committee and we look forward to working with them again. q

lege externships (Thanks, Kim Fitch!) • Working with the Opportunities Industrialization Center • Partnering with Maximus and Arbor Jobs, firms working with the State of Arizona’s DES office on job placement.

program, and we would be able to provide on-the-job training for these potential employees. It’s a reciprocal opportunity for us to meet and train employees and for these job seekers to test our industry for their skill set and abilities. All of these initiatives will result in more highly qualified individuals in our industry. We want people who are reaching for this and who understand that this is a career path and there are a lifetime of opportunities in the multifamily world. q

Building ...continued from front page The AMA’s Jump Start program has offered more than 150 job seekers the opportunity to gain a deeper understanding of the long-term career opportunities we have. And, as employers, we have the opportunity to meet these more serious future employees and learn about their personal goals and backgrounds. A number of these attendees have been scooped by AMA members following the two-day immersion. The Key Will Be Partnerships Thanks to our solid relationship with the NAA and other associations around the country, we have been sharing some best practices in the workforce development space. This past year, Tom Simplot, has been leading the conversations with Maricopa Community College District (MCCD) to partner on job placement programs. In addition, we are in conversations to develop a credited certification/degree program in property management with the col-

leges. Imagine how many talented, trained employees we could reach with a program like this! It’s been successful in other states and they are open to the possibility of developing this together. The national models give us a bright path for how to launch this and how to build programming that complements the programs that we already offer at AMA. In addition, we are looking at a number of other partnership opportunities to further our mission of training and career recruitment including: • Looking at DECA programs in high schools (Thanks, Kris Wegener!) • Working with Goodwill on job training programs • Working with the State of Arizona’s job placement offices • Partnering with Metro Tech High School • Developing internships and col-

The Maximus and Arbor partnerships may be some of the most unique in the country. Maximus provides job training for people who are covered by workman’s compensation and unemployment insurance. This could translate into a program where employees would come to our companies, paid by the state insurance

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ArizonA Multihousing AssociAtion

AMC Visits San Norterra for First Meeting of 2013 By Adam Greco, Burns Pest Elimination

itting near the pool at San Norterra, with a view of the mountains, it’s easy to see why Mark-Taylor Residential’s community is becoming so popular with residents. AMA Associate Member Council guests were

able to explore the community during its January meeting and enjoy the amenities in this apartment community rival even the finest resorts. The dual sided fireplace in the pool area gave our event an elegant feel, and the waterfall and outdoor flat screen televisions made the outdoor living area relaxing and inviting. Kaycee Price, the manager for

San Norterra, gave our members the full tour and history of the property. Mark-Taylor has earned a reputation for building quality communities with a focus on livability and comfort. Their apartments often feature granite countertops, wood plank flooring, and other luxury elements. In addition the shared areas truly reflect the marketplace today where residents want world class amenities. The fitness center in San Norterra offers residents cutting edge equipment. The pool and its beautiful water features and relaxation areas speak volumes about the lifestyle here. There are cabanas, and an oversize granite table where visitors can hang out near the pool. We were so grateful for Mark-Taylor’s hospitality and the delicious food and drinks they provided for our members. John Carlson, a vice president with Mark Taylor and an active AMA Member, gave the members a brief history on Mark-Taylor and more background on this development, that is still completing more towers at the property. Being at a community that is this new was a treat for our members. Carlson also talked about other projects that Mark-Taylor has

in the pipeline and told us that they have a number of new communities in various planning stages in the East Valley. Michelle Howland of Blue Steel Security won our signature prize, lunch with our host, John Carlson. For the first meeting of the year, we were happy to host 75-plus guests and meet six new members. The AMA is always working to improve the programming that we offer to members and a recent poll of associate members revealed that our Council attendees really wanted more time to focus on the properties, networking and our hosts at the AMC meetings. I hope to see even more members at our next meeting in April! q Adam Greco is the commercial sales manager of Burns Pest Elimination. He can be reached at (602) 971-4782 and adamg@burnspestelimination.com. He is the Chairman of the AMA’s Associate Member Council.

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Apartment News • February 2013

ArizonA Multihousing AssociAtion

Certified Apartment Manager (CAM) Six Days to Amplify a Career! The onsite manager is a vital link between apartment residents and the community owners and investors. The Certified Apartment Manager (CAM) course includes: • Management of Residential Issues • Legal Responsibilities • Human Resource Management • Fair Housing • Marketing • Property Maintenance for Managers • Risk Management • Financial Management • Community Analysis Programs may be taken as standalone seminars or as a complete course to earn the industry designation. CAM Prerequisites: CAM candidates must have: • worked in the apartment industry for at least 12 months (to be obtained during the candidacy period for CAM); • successfully completed the nine courses listed below (which total 55 ½ hours) as well as a Community Analysis project; and

• meet all examination requirements within 24 months of declaring candidacy for CAM (CAM Online must be completed within 12 months of declaring candidacy for CAM). Once you have successfully completed the program, you’ll have the following Designate Benefits: • Listing as NAAEI designate • Annual subscription to units magazine • Discounted prices for industry products • Designation certificate, pin and wallet card • CAM designation logo use on business stationery The AMA is offering this certification in the Spring. March 26, 27, 28 AND April 23, 24, 25, 2013 9:00 AM - 5:00 PM AMA Office 818 N. 1st Street / Phoenix / 85004 The CAM designation program, recognized by the National Apartment Association (NAA), includes: Management of Residential Issues, Legal Responsibilities, Human Re-

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ArizonA Multihousing AssociAtion 2013 Executive Committee ...continued from front page AMA 2013 Executive Committee

Robert Hicks, Chair Kimberly Fitch, Chair-Elect Christine Shipley, Vice Chair Chris Evans, Treasurer Amy Smith, Secretary Lesley Brice, Imm. Past Chair Robert Hicks, AMA Chair-Elect Alliance Residential Company, LLC Robert Hicks is the Senior Vice President of Alliance Residential and is responsible for overseeing property operations for over 17,000 units located in Las Vegas, Arizona, and New Mexico. Hicks has more than 15 years of experience primarily in multi-family housing operations, asset management, new business and financial analysis. His background includes increasing occupancy and maximizing profitability while exceeding resident, employee and client expectations. Prior to joining Alliance, Robert was a Vice President for both MarkTaylor Residential and Family Housing Resources and also served with Equity Residential. He holds a Bachelor of Arts degree from Arizona State University and is a Licensed Real Estate Agent in Arizona. Kimberly K. Fitch, AMA Chair-Elect Nicolosi & Fitch As the owner and chief financial officer of Nicolosi & Fitch, Kim Fitch and her business partner manage approximately 5,000 apartments in Arizona. Over the past 20 years, she’s built a proven track record managing conventional properties as well as HUD insured, Low Income Housing Tax Credit buildings and student housing.

Term expires 2013 Term expires 2015 Term expires 2015 Term expires 2015 Term expires 2014 Term expires 2015

In addition to her professional responsibilities, Fitch has continued her service to the industry as the 2003 President of Tucson’s IREM Chapter, and has served on the Board of Directors of the Arizona Multihousing Association (AMA) since 2004. Kim completed the National Apartment Association’s (NAA) Lyceum program that grooms future leaders for the NAA. She is a Certified Property Manager (CPM) and was voted Southern Arizona’s CPM of the Year in 1997. Fitch’s interest in the quality of life beyond her profession includes serving on the Board of Directors of the League of Women Voters and the Tucson/Pima County Women’s Commission. She is currently the Secretary of the Tucson Homeless Connect. Raised in Ohio, Fitch went on to graduate from Bowling Green State University with a Bachelor of Science degree in English Education. Kim earned her Bachelor of Science in English Education and has two children, Chuckie and Kelly. Christine Shipley, AMA Vice Chair Vice President and Chief Operations Officer, Dunlap & Magee Christine E. Shipley, CPM® is Vice President of Dunlap and Magee Property Management Inc. and has been with the firm since November 1990. Twenty-six years of hands-on experience have provided Christine with a strong background and the ability to

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ensure the achievement of budgets, goals, policy requirements and owner objectives. Christine has held her Arizona Real Estate license since 1994 and is a CPM ® (Certified Property Manager) designated by the Institute of Real Estate Management. Her participations include Board Member-Arizona Multihousing Association, Member- Chamber of Commerce Crime Council, Board Member-Constable Ethics Standard and Training Board and Designated Executive CPM of Accredited Management Organization-IREM. Chris Evans, Treasurer Executive Vice President of HSL Asset Management, LLC Christopher L. Is Chris Evans also Captain America? Evans is a US Navy Veteran and is the Designated Broker of HSL Asset Management, LLC. He joined HSL Asset Management when it was established in 2002. He has had the unique opportunity to work hand in hand with five of the top third-party, apartment management companies in Tucson. Using this knowledge and prior management expertise, he created an owner/ investor benefit method of managing multifamily properties. These efforts allowed HSL Asset Management to grow from the ground to over 10,000 units today. Christopher is a member of the Board of Directors for the Arizona Multihousing Association, chairs its Tucson Government Affairs Committee and serves as Treasurer of the AMAPAC. Amy Smith, Secretary Managing Partner of Bella Investment Group, LLC Amy Smith formed Bella Investment Group, LLC in 2009 with her partner, Gina K. Picicci, after working with Real Property Investment Services, Inc. for 18 years. She held positions with RPI as Marketing Manager, Financial Manager, CFO, Vice President of Asset Management and President. Her experience includes marketing initiatives, financial management, investor relations, strategic planning and property management operations. Her team approach and emphasis on individual and community leadership has helped make Bella the preferred employer for many property management professionals. Growing up in Southern California, Amy earned her Bachelor’s degree in Public Relations and Marketing from Pepperdine University and has served on the Arizona Multihousing Association Board of Directors. She has participated on the Government Affairs, Community Outreach and Communications Committees, as well as various task forces. She has been an Arizona delegate to the NAA for 2 years. In addition, Amy has rep-

resented her clients and the AMA on various City of Flagstaff Planning Department task forces. Amy is a licensed real estate agent. She has earned her NAA CAPS designation and has begun instructing the course. Amy currently lives in Flagstaff with her 3 children, where she is a fervent hiker, sold-out CrossFitter and homeschool mom. Lesley Brice, Immediate Past Chair Partner and President, MC Residential Communities Partner and President of MC Residential Communities, Lesley Brice oversees property management on both the corporate and property levels. Beginning her real estate career more than 20 years ago, Lesley has extensive experience in multifamily housing. She served in a wide variety of roles in real estate development, investment, asset management, and condominium conversion. Lesley is a visionary entrepreneur with a genuine sense of ownership and pride for the properties she oversees. Lesley began her career as a resident services agent at a very large apartment community and worked her way through the ranks—gaining expertise in leasing, and as a corporate housing agent, assistant manager, manager, asset manager—to her current position of president of MC Residential. She holds a Broker’s license and has served on the Arizona Multihousing Association’s Board of Directors for more than two terms. As a leader in the Multi-housing industry, Lesley believes in the value of education and provides challenging opportunities to her employees. Lesley is a passionate educator and was fortunate to be part of the inaugural Rich Woman™ forum in 2010 and has spoken at several Rich Dad™ educational events. She has served as a delegate to the National Apartment Association, a member of the Arizona Commercial Real Estate Women, the Scottsdale Area Association of Realtors, and the National Association of Realtors (NAR). Lesley was a finalist for AMA’s Property Supervisor of the Year, and her properties and employees have been recognized as candidates and finalists and winners of NAA and AMA Awards. She also is involved in UMOM’s Big Hearts for Little Hands campaign, working to end homelessness in Arizona. Lesley and her family live in Glendale, Arizona. In addition to spending time with her family, she enjoys outdoor activities and in her spare time she loves cooking, reading and traveling. q

Apartment News • February 2013

ArizonA Multihousing AssociAtion AMA Maintenance ...continued from front page and created using standard maintenance products. Event sponsors stationed at tables surrounding the competition met with participants and attendees throughout the program and provided them information on their products and services. The event began with several maintenance seminars. Keynote speakers included Tim and Warren “Home Improvement Radio” personalities fea-

Apartment News • February 2013

tured on 960 the Patriot. Additional seminars followed including one on Occupational Safety and Health Administrative subjects and Bed Bug Seminar. Sponsoring the competition and seminars were over 40 member companies. This event has grown so large that it has moved permanently to the Phoenix Convention Center. With over 400 registered attendees and 200 spectators, this event will continue

to become one of the most popular among all members. Winning the overall competition was Omar Ibuado of Weidner Apartment Homes. Jose Rios of Mark-Taylor Residential, finished in second-place, and Michael Pantoja, also from Mark-Taylor Residential was the third-place winner. The Phoenix Maintenance Mania event experienced a technology glitch that resulted in one of the winners being

left out of the award ceremony. This year the AMA brought back the coveted “Spirit Award.” Congratulations to Riverstone Residential for winning the Spirit Award in both Phoenix and Tucson with Camden coming in a close second. q

ArizonA Multihousing AssociAtion AMA Volunteers ...continued from page 2 Companies like Burns Pest Control, Crimshield and others collected Halloween candy for the annual events’ Christmas stockings. McDade also provided treats and a generous donation to support the event. Centurion’s teams collected gifts for months and Leigh Massey and her family donated their time on the day of the event. PB Bell had boxes out in some of their apartments and the Deer Valley Village community gave a free month’s rent to one lucky

resident who donated goods. One of the first calls to organize the dinner went to Atlasta Catering to get the ball rolling to feed 450 people in one afternoon. This local catering company offered their support in storing turkeys gathered by the Desert Horizon Precinct’s Community Action Officers, and then Atlasta surprised the group by also prepping, cooking and cutting more than 40 large birds for the feast. Christine Shipley of Dunlap and

Magee worked with her daughter, a high school student, to gather more turkeys for the meal. Her daughter collected more than 40 turkeys for the dinner. Side dishes were prepared by the catering team at UMOM, another partner of the AMA. UMOM’s catering provides enough mashed potatoes, dressing, and gravy for nearly 500 and Crimshield’s David Pickering picked up that catering tab. To top off the meal, Valet Waste’s Heidi

Anderson asked Shamrock, a local ice cream company, to provide 500 cups of cold treats for the guests. D Sergeant Dwyer and Dawn Vaughn of the Desert Horizon Precinct used dollars donated from other AMA friends to purchase free oranges and fruit. Setting dinner for 450 people required a major haul of tables and chairs and ProQual Landscaping donated more than 10 tables and 100 chairs for the party. More tables

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ArizonA Multihousing AssociAtion AMA Volunteers ...continued from front page 10 were set outside to organize all of the donations. The morning of the event, Mark Schilling of MEB Management arrived with another truck full of donations from his family and friends. His sister Sheila had even used her annual holiday party to collect donations. Volunteers from Laramar commanded all of the traffic to ensure the event went smoothly and then took over kitchen detail. Jim Kowalski, a veteran user of social media, posted

a request for volunteers online and others joined him for the day to help serve. To add to the festive atmosphere, families were treated to popcorn and cotton candy courtesy of Christine Shipley’s, her family and Sam Cooper of Crimshield. Arizona Air Boutique and Angela Lepore’s team created a true sense of fun with their balloons. The police’s community action squad also donated toothpaste, cloth-

ing and stuffed animals and toys for the families. The felt stockings, handmade in Missouri by Shirley Arthur’s friends and families, were stuffed with home health essentials, toys and treats. As children took their place in line, following the catered dinner, each one received this personal gift and was then escorted with a parent to select clothing and a few new toys for their holiday. With more than 150 volunteers, the axiom “many hands make light

work” proved to be true. AMA members brought their families, including many teenagers, their staff members and together they worked side by side to create a great day for these families. q

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Increasing Community Reviews Online Should On The Top of Your Marketing “To Do List” for 2013

ere are afew tips on how to increase the number of reviews you receive on Yelp and Google Places. These are very easy to use tips that can greatly improve the number of reviews. Why is this goal of increasing your online reviews so important? According to research by the Opinion Research Corporation (ORC), 84% of Americans say that their buying decisions are highly influenced by online reviews. Give this a minute of thought and you'll realize that you also read reviews make decisions based on what you have read. Also, the number of reviews the community has on Google Places, the rating, and frequency of those reviews is correlated with the visibility of your listing according to research and local search ranking factors. http:// www.davidmihm.com/local-searchranking-factors.shtml Increase review today by adding calls to action: The testimonials page on your website is not only a great place to add great reviews about your apartment community and company, but is also a great page to add a call to

action for residents to leave reviews. We made it easy by adding links to read and write reviews for Google, ApartmentRatings.com and Yelp. Make certain you and your teams are actively asking for reviews: Have call outs in your email signatures, on the leasing desks, and on all social media channels asking residents to leave reviews on the channels that are important to you. Link back to the resident reviews page on the website via social media posts so future residents can read great reviews and click to read or write reviews on the channel of their choice right from your website. We've seen great results for clients of whom we've added a reviews page linking to their resident's reviews profiles on Google Places, and Yelp. It's critical to make certain that the entire community team is encouraging residents to leave reviews on these channels by providing them with the direct URL to the reviews landing page on the community's website. Leave a card in each apartment where a service request has been taken care of... watch how call backs suddenly decrease! q

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Apartment News • February 2013

nEW MEMBErs kedo llc P.O. Box 66099 apaRtments at steele Houston, TX 77266 paRk Phone: (713) 301-2742 Leasing Office Fax: (713) 528-3575 411 E. Indian School Rd. Contact: John P. Keeton Phoenix, AZ 85012 Units: 5 Phone: (602) 795-3900 IROC Fax: (602) 795-3905 Contact: Ernestina Gomez nicole quackenBusH Units: 398 Leasing Office Management Co.: Weidner 10583 E. Kay Gartrell Apartment Homes-Arizona Tucson, AZ 85747 Phone: (520) 235-9473 captain Bill Realty Contact: Nicole Quackenllc bush 1750 E. Coco Palm Ct. Units: 3 Gilbert , AZ 85234 IROC Phone: (480) 226-1630 Fax: (480) 840-1856 paRadise noRtH Contact: William Travis Leasing Office Units: 3 17805 N. 40th St. IROC Phoenix , AZ 85032 Phone: (602) 482-0305 g quad llc Contact: Jaime Pool 135 E. Ocotillo Rd. Units: 138 Phoenix, AZ 85012 Management Co.: P.B. Bell Phone: (602) 332-5762 Companies - Phoenix Contact: Tim Genrich Units: 5 patRick pRendiville IROC 2928 Arroyo San Clemente, CA 92673 glen BRae apaRtments Phone: (949) 291-7539 Leasing Office Contact: Patrick Prendiville 4949 W. Northern Units: 12 Glendale, AZ 85301 IROC Phone: (623) 934-3631 Fax: (623) 934-8686 sienna couRt Contact: Ruby Duran 5701 N. 67th Ave. Units: 234 Glendale, AZ 85301 Management Co.: P.B. Bell Phone: (623) 931-0693 Companies - Phoenix Fax: (623) 931-4052 Contact: Gladys Hernandez katHy oakley Units: 98 3100 W. Tina Lane Management Co.: Calcap Flagstaff, AZ 86001 Advisors, Inc. Phone: (928) 853-7972 Fax: (928) 222-0813 waypoint Homes Contact: Kathy Oakley 16700 N. Thompson Peak Units: 5 Pkwy IROC Suite 230 Scottsdale, AZ 85260 Phone: (480) 292-7083 Fax: (480) 292-7098 Contact: Brad Chelton Units: 55

REGULAR MEMBERS

west eleventH Leasing Ofﬁce 1025 W. Cochise Dr. Phoenix, AZ 85021 Phone: (602) 943-4454 Fax: (602) 952-9855 Contact: Barbara Bargeron Units: 55 Management Co.: Dunlap & Magee Property Management Inc.

snell & wilmeR l.l.p. One Arizona Center Phoenix, AZ 85004 Phone: (602) 382-6000 Fax: (602) 382-6070 Contact: Matthew W. Lockin Business Code: Legal Services

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ASSOCIATE MEMBERS aiRFactz 1213 S. Pines Rd. Suite E Spokane, WA 99206 Phone: (800) 729-7776 Fax: (800) 290-7031 Contact: Joe Murphy Business Code: Screening Services/Credit Reports BetteR noi 220 Cerry Dr. Wood Dale, IL 60191 Phone: (888) 219-9105 Fax: (888) 219-9172 Contact: Stephanie Oehler Business Code: Collection Agencies,Renters Insurance,Screening Services/ Credit Reports,Security Deposit Alternatives lynx alaRm 550 W. Baseline Rd. # 102262 Mesa, AZ 85210 Phone: (480) 840-6030 Fax: (480) 383-6451 Contact: Jeff Thompson Business Code: Alarm Systems saFeguaRd 8454 N. 90th St. Scottsdale, AZ 85258 Phone: (480) 609-6200 Fax: (480) 609-6222 Contact: Todd Bertocchi Business Code: Access Control,Alarm Systems,Fire Alarms

Saturday – March 23, 2013 8:00 a.m. Registration - 9:00 a.m. Start at

Brandi Fenton Park (North Alvernon Way at River Road in Tucson, Arizona)

Event Information Early Bird Rate

(through March 15, 2013) -

$30 per person

AFTER March 15, 2013: $35 per person Children (under 18) – No charge (No shirt guarantee for those that register after March 15, 2013; Children do not receive shirts.)

Runners and walkers will participate in a non-competitive 5K FUN Run-Walk starting at Brandi Fenton Park in Tucson which will follow a local designated route (see map) which will BEGIN at 9:00 a.m. Children under the age of 18 are welcome to participate at no charge providing that they are accompanied by a parent/guardian through the entire walk/run.

Proceeds to benefit Our Family Services-New Beginnings in Tucson

Event Registration/Check-In Check-In

opens at 7:45 a.m.

–

Participants will receive a T-Shirt and assorted other goodies. Water will be provided on the day of the event.

Prizes -

Every Participant is entered in a raffle to win a variety of prizes.

Course Description -

Course starts and finishes at Brandi Fenton Park.

ProVisionAl MEMBErs Editor’s note: All applicants who are applying to be Regular or Associate members of the Arizona Multihousing Association must complete the application and pay applicable dues. The applicant shall agree to abide by the provisions of the Articles of Incorporation, the Bylaws of the association, and by the Code of Conduct prescribed by the association. The applicant will then be classified as a Provisional member. During this period, the Provisional member will have the rights and responsibilities of full membership. Within 60 days of applying for membership, the names of the Provisional members will be published in Apartment News, and existing members will be encouraged to provide comments on the suitability of the application. If no negative comments are received from existing members within 90 days of membership application, the Provisional member will be deemed automatically approved into membership. If any negative comments are received, the

Ethics Review Board must review the application within 120 days from the receipt of the negative comment and recommend to the Board of Directors the acceptance or rejection of the application. If the Ethics Review Board does not recommend acceptance of a Provisional member, the Provisional member must be notified and given the opportunity to request a hearing pursuant to the Bylaws. If the directors reject an applicant, the AMA refunds all membership fees paid except for a $35 application-processing charge. The following Provisional members applied for affiliation in January 2013. Any AMA member in good standing can e-mail or send a letter commenting on the acceptability of any or all applicants seeking AMA Regular or Associate member status to the AMA Ethics Review Board. The e-mail goes to info@azama.org. The mailing address is: Arizona Multihousing Association, Ethics Review Board, 5110 N. 44th St., Ste. L160, Phoenix, AZ 85018.

la Ramona moRales apaRtments Leasing Ofﬁce 550 West Union Street Benson, AZ 85602 Phone: (520) 586-2139 Fax: (520) 586-7170 Contact: Imelda Baldazo Units: 31 Management Company: PPEP Micro-business & Housing Development Corporation

ppep micRo-Business & Housing development CORPORATION 806 E. 46th St. Tucson, AZ 85713 Phone: (520) 806-4670 Fax: (520) 806-4679 Contact: Jake Herrington tRillium noRtH Leasing Ofﬁce 20435 N. 7th Street Phoenix, AZ 85024 Phone: (602) 688-5401 Fax: (602) 688-5412 Contact: Jodi Gabler Units: 274 Management Company: Trillium Residential Communities

lemon stReet noRtH Leasing Office 910 E. Lemon Street Tempe, AZ 85281 Phone: (480) 967-9367 Fax: (480) 718-9621 Contact: Kelly Larson tRinity place Units: 36 Leasing Office Management Company: Greystar Real Estate Partners 6240 S. Campbell Ave. Tucson, AZ 85706 college town tempe el memoRial de don REGULAR MEMBERS Phone: (520) 495-4067 Leasing Office FRew apaRtments loFts at mckinley aeRie on tanque veRde 950 S. Terrace Rd. Fax: (520) 495-5254 Leasing Office Leasing Office Leasing Office Contact: Yasmin Rascon Tempe, AZ 85281 11907 W. Grier Rd. 809 N. 5th Ave. 2495 N. Desert Links Dr. #67 Phone: (480) 967-9367 Units: 50 Marana, AZ 85653 Phoenix, AZ 85003 Tucson, AZ 85715 Management Company: Fax: (480) 718-9621 Phone: (520) 682-2652 Phone: (602) 368-2916 Phone: (520) 329-8136 Celtic Property Management Contact: Kelly Larson Fax: (520) 682-3597 Fax: (602) 368-3034 Fax: (520) 329-8136 Units: 135 Contact: Elizabeth “Lisa” Contact: Nataly Martinez Contact: Debbi Gates Management Company: Murrieta Units: 60 ASSOCIATE MEMBERS Units: 91 Greystar Real Estate Partners Units: 18 Management Company: amp towing & Management Company: Management Company: Dunlap & Magee Property RecoveRy MEB Management Services daRRel e. antHony PPEP Micro-business & Management Inc. 3224 S. 40th Street (Tucson) 10573 E. Cliffrose Ln. Housing Development Phoenix, AZ 85040 Florence, AZ 85132 Corporation oRcHaRd estates Phone: (602) 437-1849 caRolyn & wendell Phone: (520) 723-1999 Leasing Office Fax: (602) 437-2477 Holmes Contact: Darrel E. Anthony FRiedman west Realty 15380 W. Young St. Contact: Brenda Charleston PO Box 18883 Units: 1 34975 W. Twelve Mile Rd. Surprise, 85374 Tucson, AZ 85731 Business codes: Towing & IROC Farmington Hills, MI 48331 Phone: (623) 584-2608 Phone: (520) 298-4098 Parking Enforcement Phone: (248) 324-2000 Fax: (623) 584-1283 Contact: Carolyn Holmes Fax: (248) 246-6804 Contact: Cindy Garcia Units: 18 Contact: Amy Blessard Units: 96 Bottom line utility IROC Management Company: solutions, inc. Celtic Property Management 23015 Del Lago Dr. Suite D2 Laguna Hills, CA 92653 Phone: (949) 707-1311 Fax: (949) 707-1325 Contact: David Sonke Business codes: Energy Services,Water Conservation Apartment News • February 2013

intelligent design aiR conditioning & Heating 5203 N. Isle at View Ln. Tucson, AZ 85705 Phone: (520) 333-2665 Contact: Andrew Dobbins Business codes: Air Conditioning/Heating-General Services poo pRints sw- dsg enviRo-tecH 13340 N. 44th St. #2156 Phoenix, AZ 85032 Phone: (602) 633-4994 Contact: Allan Sabo Business codes: Doggie Waste Bags,Pet Waste Clean up & Removal,Professional Pooper Scooper & Porter Service stimco pRecast pRoducts 263 S. Extension Rd. Mesa, AZ 85210 Phone: (480) 898-8132 Fax: (480) 610-2191 Contact: Gannon Thiel Business codes: Step UNITED RENOVATIONS 8130 E. Cactus Road Suite 510 Scottsdale, AZ 85260 Phone: (480) 265-8835 Fax: (866) 333-5159 Contact: Justin Krueger Business codes: Const. Remodeling & RepairRestoration & Turnkey

ArizonA Multihousing AssociAtion

The Violence Against Women Act LGBT community, illegal immigrants and Native Americans living in tribal jurisdictions. Although the Senate passed the new proposed VAWA in April 2011, by a vote of 68-31, the House of Representatives introduced a scaled back version of the law and passed it, eliminating the provisions that had offered the new protections. Because the two versions of the law could not be reconciled in conference committee, the bill died and VAWA expired entirely in September 2012.

By Judy Drickey-Prohow, Esq., The Law Offices of Scott M. Clark, P.C.

the news reporters keep reminding us, Congress returns to session in January and will be considering a long list of legislative priorities, including deficits, tax reform, and the reauthorization of the federal Violence Against Women Act (VAWA). For those who missed the notice, VAWA died last September and is on the agenda for a proposed resurrection this spring. What is VAWA? VAWA was a federal law, first enacted in 1994, that provided protection under a variety of grants and statutes to persons who were victims of domestic violence and sexual assault. In 2005 the statute was expanded to add protections for victims of dating violence and stalking. Among other things VAWA prohibited some federally assisted properties and properties that accepted Section 8 voucher holders from evicting or terminating assistance for a tenant because she/ he had been a victim of domestic violence, sexual assault, dating violence or stalking. In March 2011 a bipartisan group in the United States Senate introduced a bill reauthorizing VAWA and extending its coverage to protect victims who are members of the

How Does This Differ From A.R.S. § 33-1318? Although both the federal and state laws recognized the need to protect persons in domestic violence situations, federal and state legislators took a different approach to the problems. While VAWA had many similarities to A.R.S. § 33-1318, it provided different housing protections than those offered under A.R.S. § 331318. In some ways VAWA was narrower than A.R.S. § 33-1318, because A.R.S. § 33-1318 applies to all residential landlord-tenant relationships in Arizona, while VAWA offered protection only to persons who received assistance under certain federally assisted housing programs or held Section 8 vouchers. Another difference was that under A.R.S. § 33-1318, residential landlords must allow a person who is a victim of domestic violence to termi-

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nate his/her lease early and without penalty, if the tenant can show that he/she made a police report concerning domestic violence that occurred within the previous thirty (30) days, or obtained an order of protection. In contrast VAWA prohibited properties from terminating the tenancy or assistance of someone who was a victim because the person was a victim of domestic violence, sexual assault, dating violence or stalking. Persons who were victims of domestic violence and violated other lease obligations could still have their tenancies terminated, as long as the property could demonstrate that the termination did not occur because the person had been a victim of domestic violence. Taken together, the laws allowed persons who were victims of domestic violence to opt whether to remain in their existing housing (while excluding the domestic violence perpetrator) or to terminate their lease and begin their lives in new surroundings. VAWA also offered greater protection in some situations than A.R.S. § 33-1318, because it afforded protections to some persons who were not in a current or former dating or familial relationship. For example, A.R.S. § 33-1318 limits its protections to victims of domestic violence and thus protects only persons who are related by blood or marriage, currently or formerly live together, have been in a dating relationship, or have a child in common. It does not protect against violence from outsiders, including stalkers or date rapists. VAWA did offer protection in those latter circumstances.

violence, rape prevention education grants, outreach groups serving children and youth, and campus educational programs. The bill also reinstates and expands housing protection for victims of domestic violence, dating violence, sexual assault and stalking, including illegal immigrants, LGBT communities, and Native Americans on tribal lands. Among other things the proposed language offers new protections for persons are “immediate family members” of the victim, so as to include persons who are in a close association that is the equivalent of a family relationship to protect victims who are living with, but not married to, an abuser. Additional housing services are provided under a comprehensive victim-centered approach to provide transitional housing services that move individuals into permanent housing and for victims for whom emergency shelter services are unavailable or insufficient. Finally the proposed law extends VAWA coverage to nine federal programs that were previously not covered under former VAWA laws. The nine programs include the McKinney-Vento Act, which provides housing for the homeless; the HOME Improvement Partnership Program; the Low Income Housing Tax Credit (LIHTC) program; and the Rural Housing Services program. With the gridlock in Congress it is impossible to predict how and when the debate will resume on VAWA, but advocacy groups are already preparing for this fight. Reporters predict that we will hear more sooner rather than later. q

The Future of VAWA VAWA will be the subject of considerable debate again this spring as the current administration has promised to promptly reintroduce a bill that was originally drafted in November 2012 to reauthorized VAWA. Under the proposed bill, the federal government would provide grants to public and non-profit entities that serve victims of domestic violence, sexual assault, dating violence and stalking. Those entities include police departments, groups that provide support to victims of domestic

Judy Drickey-Prohow is an attorney with the Law Offices of Scott M. Clark, P.C.. She can reached at 520.241.1847. The views expressed here are generalized advice or information. Fact-specific questions should always be referred to legal counsel. Statements and opinions expressed in these legal columns are solely those of the author or authors. This advice does not necessarily represent the views or opinions of the Arizona Multihousing Association.

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Apartment News • February 2013

lEgAl

Co-Signers and Guaranties of Contracts By Andy M. Hull, Esq., Hull, Holliday and Holliday, PLC

to have original signatures on any lease agreement or guaranty addendum.

andlords and management companies should be extremely careful in understanding Arizona law as it relates to co-signers and guaranties of contracts. This article will cover these areas as they relate to lease agreements for rental property. Many landlords rent to residents with less than perfect credit or rental histories. However, before entering into a lease agreement, the landlord often requires another person to cosign the contract and guaranty the obligations under it. When considering to enter into a lease agreement with a co-signer, make sure that you take the following steps:

In Arizona, both the husband and wife must sign to make the guarantee enforceable. A.R.S. § 25-214(C)(2) specifically states that any transaction of guaranty “must be signed by both spouses to collect from their marital community property.” Failure to obtain both signatures means that you are only allowed to collect from the signer’s separate property, if there is any. If you use a separate written document to guaranty a lease agreement, make sure the document expressly states the length of time it is to be effective and whether it applies to any extension or renewal of the original lease term. Under the Arizona case of Westcor Co. v. Pickering, “a contract of guaranty will be strictly construed to limit the liability of the guarantor.” Therefore, it is very important that any guaranty agreement be carefully drafted and worded to make the guarantor responsible for any breach. The final question is can a guarantor be held liable for property damage caused by the resident while in the rental property? Again, language should be drafted to make the guar-

• Make sure you run a credit check on the co-signer. If the person is married, be sure you run the credit check on both the husband and wife. • Beware of out of state co-signers. If the lease is breached, you would be required to sue the co-signer and pursue the collection matter in another state. • Make sure that both sign the lease or guaranty agreement. While faxed an computer generated signatures are acceptable and legal, do try

antor aware of the full extent of his or her liabilities. q Andy M. Hull is the principal of Hull, Holliday and Holliday, PLC. He can be reached at 602.230.0088.

questions should always be referred to legal counsel. Statements and opinions expressed in these legal columns are solely those of the author or authors. This advice does not necessarily represent the views or opinions of the Arizona Multihousing Association.

The views expressed here are generalized advice or information. Fact-specific

Specializing in Apartments and all other aspects of sweeping throughout Metro Phoenix, Casa Grande and Tucson.

Free Estimates

602-415-1506 Phoenix 520-293-0400 Tucson Sunstatesweeping@hotmail.com

Please Visit Us At www.azama.org

Apartment News • February 2013

EVEnts & trAinings

AMA EVENT INFORMATION & REGISTRATION COMMITTEE MEETINGS February 7 SAFETY AND BENEFITS Time: 10:00 a.m. Location: AMA Office FIVE STAR COMMITTEE MEETING Time: 10:00 a.m. Location: AMA Office February 11 TRADE SHOW Time: 2:00 p.m. Location: AMA Office February 13 PROJECT S.A.F.E Time: 2:00 p.m. Location: AMA Office

February 21 COMMUNICATIONS COMMITTEE Time: 3:00 p.m. Location: AMA Office

March 22 TRIBUTE AWARDS COMMITTEE Time: 12:00 p.m. Location: AMA Office

February 26 AFFORDABLE HOUSING SUBCOMMITTEE Time: 8:00 a.m. Location: AMA Office

March 26 AFFORDABLE HOUSING SUBCOMMITTEE Time: 8:00 a.m. Location: AMA Office

GOVERNMENT AFFAIRS Time: 10:00 a.m. Location: AMA Office

AMAPAC Time: 11:00 a.m. Location: AMA Office

VALLEY EVENTS

March 13 PROJECT S.A.F.E Time: 2:00 p.m. Location: AMA Office

February 15 TRIBUTE AWARDS Time: 12:00 p.m. Location: AMA Office

March 18 BIG HEARTS FOR LITTLE HANDS COMMITTEE MEETING Time: 3:00 p.m. Location: UMOM

February 18 BIG HEARTS FOR LITTLE HANDS COMMITTEE MEETING Time: 3:00 p.m. Location: UMOM

March 20 Membership Time: 9:00 a.m. Location: AMA Office

February 20 MEMBERSHIP Time: 9:00 a.m. Location: AMA Office

March 21 PHOENIX REVERSE TRADE SHOW Time: 3:00 p.m. Loaction: El Zaribah Shriner Auditorium, 552 North 40th Street, Phoenix, AZ 85008 April 11 ASSOCIATE MEMBERS COUNCIL (AMC) – Phoenix Time: 3:00 p.m. Location: Chuparosas, 2222 S. Dobson Road, Chandler, AZ 85286

April 17 PHOENIX DINNER MEETING Time: 5:00 p.m. Location: El Zaribah Shriner Auditorium, 552 North 40th Street, Phoenix AZ 85008 Registration: $59 for members before April 12; After April 12, late registration is $79

Park, 445 S. Alvernon Way, Tucson, AZ 85711 Registration: $49 for members. Late registration is $69.

For more information on Phoenix events, please contact Michelle Rill at 602-296-6205 or by email at mrill@azama.org

For more information please contact James Tunnell at 602-296-6212 or by email jtunnell@azama.org

TUCSON EVENTS February 5 AMC TUCSON MEETINGS Time: 12:00 p.m. Location: Orange Grove Apartment Homes February 15, March 15 INDEPENDENT RENTAL OWNERS COUNCIL Time: 11:00 a.m.-1:00 p.m. Location: Tucson AMA Office

For more information on Tucson events, please contact: Joanna Grassinger, 520-343-0643 or jgrassinger@azama.org.

February 19 CAREER FAIR Property Management Career Fair Time: 7:00 a.m. - 2:00 p.m. Location: Viscount Suites Hotel April 25 TUCSON DINNER MEETING Time: 5:00 p.m. Location: Doubletree Tucson Reid

AMA EVENT & SEMINAR LOCATIONS VALLEY

TUCSON

AMA OFFICE ** NEW ** 818 N. 1st Street Phoenix, AZ 85004

AMA OFFICE 1001 N. Alvernon Way, Suite 101 Tucson, AZ 85711

MOUNTAIN PRESERVE RECEPTION CENTER 1431 East Dunlap Ave. Phoenix, AZ 85020

DOUBLETREE HOTEL TUCSON AT REID PARK 445 N. Alvernon Way Tucson, AZ 85711

RED MOUNTAIN VILLAS 815 N. 52nd St. Phoenix, AZ 85008

FLAGSTAFF LITTLE AMERICA HOTEL 2515 E. Butler Ave. Flagstaff, AZ 86004

RANDOLF GOLF COURSE CLUBHOUSE 600 S. Alvernon Way Tucson, AZ 85711

Event Fee Update This year the AMA has instituted a new policy for late registration pricing. Our regular pricing for Dinner Meeting registration will be

$59.00 in Phoenix and $49.00 in Tucson.

If you wish to attend and cannot reserve space by

the Friday prior to the event, a late charge of $20.00

per ticket will apply. This price increase is due to the added charges the venues pass along to the AMA. Please register early for each event!

Apartment News • February 2013

EVEnts & trAinings

Training Opportunities AMA Phoenix Training Opportunities JUMP START TRAINING This two day course will provide insight into what it takes to become a successful Apartment Leasing Consultant or Apartment Maintenance Technician. DAY ONE is geared toward both the office and maintenance staff covering Property Management 101, Fair Housing and Customer Service. DAY TWO splits the office and maintenance staff into two groups. Leasing Consultant training will cover aspects of Phone Techniques and Leasing Dynamics. A general maintenance review focused on plumbing, pools, electrical, HVAC, roofs, appliance repair and many more topics are covered on day two for those interested in the maintenance field. Turn your excellent customer service and maintenance skills into a highly rewarding career in the multihousing industry! Been in the industry for a few years? This course is a great refresher for anyone to sharpen their skills!! February 11 & 12 April 8 & 9 June 10 & 11 September 16 & 17 November 11 & 12 Time: 10 a.m.-4 p.m. Cost: $99 per attendee Location: AMA Office, 818 N. 1st St., Phoenix 85004 FAIR HOUSING For rental property owners and managers, understanding and complying with fair housing laws and the American with Disabilities Act (ADA) is more important than ever. This interactive course will provide an overview of fair housing and ADA law and investigative procedures. This course is taught by an AMA attorney. Fair Housing Real Estate CECs pending. February 14 May 22 August 8 Time: 9 a.m.-12 p.m. Cost: $29 for members, $49 for non-members Location: AMA Office, 818 N. 1st St., Phoenix 85004

CPR & FIRST AID CERTIFICATION With pool season right around the corner, it is important for your on-site staff to know how to recognize and handle an emergency situation until paramedics arrive. Those who successfully complete this course will earn a two year CPR & First Aid completion card and Arizona state certification. A breakfast and light lunch will be provided. This class will be instructed by Horizon Safety Training. **THIS CLASS HAS AN ATTENDANCE MAXIMUM OF 20** March 12 April 16 Time: 8:30 a.m.-2 p.m. Cost: $69 for members, $99 for non-members Location: AMA Office, 818 N. 1st St., Phoenix 85004 AZ LANDLORD TENANT SEMINAR Knowing how to use and comply with state law that governs all rental housing operations can save time, make you money, and minimize legal difficulties. This is a must for any property owner, community manager and leasing agent. You will review the revised law, which outlines the rights and responsibilities for both landlords and renters. Time will be allocated for audience questions and answers. This class will be instructed by an AMA attorney. Fair Housing Real Estate CECs pending. March 14 September 19 Time: 9 a.m.-12 p.m. Cost: $29 for members, $49 for non-members Location: AMA Office, 818 N. 1st St., Phoenix 85004

AMA Tucson Education Opportunities

BED BUGS Bed Bugs have become more and more of an issue across the nation. Join the AMA as we take the next step in discussing the newest Bed Bug Legislation, liability issues, and treatment procedures. Learn the best tactics to aid in the fight against these pests. A panel of experts will share their knowledge on the topic and a Question and Answer session will follow. Real Estate Credits pending. February 12 Time: 9 a.m.-1 p.m. Cost: $69 for members, $89 for non-members Location: Tucson AMA Office 1001 N. Alvernon Way Ste. 101, Tucson BED BUGS Bed Bugs have become more and more of an issue across the nation. Join the AMA as we take the next step in discussing the newest Bed Bug Legislation, liability issues, and treatment procedures. Learn the best tactics to aid in the fight against these pests. A panel of experts will share their knowledge on the topic and a Question and Answer session will follow. Real Estate Credits pending. February 12 Time: 9 a.m.-1 p.m. Cost: $69 for members, $89 for non-members Location: Tucson AMA Office 1001 N. Alvernon Way Ste. 101, Tucson

INTRODUCTION TO PROPERTY MANAGEMENT – LEASING JUMPSTART CLASS This class serves as an in-depth introduction to the property management/multihousing industry for new and prospective employees. With AMA Tucson’s Job Fair held in February, this is a great way to bring new employees up to speed or to ask prospects to attend before committing to a new position. Real Estate Credits pending. March 5 Time: 8:30 a.m.-12:30 p.m. Cost: $69 for members and non-members Location: Tucson AMA Office 1001 N. Alvernon Way Ste. 101, Tucson CUSTOMER SERVICE Explore techniques for handling angry customers and unlock the secrets to discovering your own customer service magic. If you want to tap into your true potential, you must find the customer service secrets that are just the right fit for your particular business. Also, learn about the power of humor and why some of the biggest companies today also employ fun as an organizational strategy. Have fun and strengthen your customer service DNA. Real Estate Credits pending. April 9 Time: 9 a.m.-12 p.m. Cost: $49 for members, $69 for non-members Location: Tucson AMA Office 1001 N. Alvernon Way Ste. 101, Tucson

CERTIFIED APARTMENT MANAGER (CAM) The on-site manager is a vital link between apartment residents and the community owners and investors. This designation program, recognized by the National Apartment Association (NAA), includes: Management of Residential Issues, Legal Responsibilities, Human Resource Management, Fair Housing, Property Maintenance for Managers, Risk Management, Financial Management, and the Community Analysis project. The final exam is taken online and all graduates are listed in the NAA’s Units magazine. This program is a total of six (6) days, three in March and three in April and attendance for all classes is mandatory. Real Estate Credits pending. March 26, 27, & 28 April 23, 24, & 25 Time: 9 a.m.-5 p.m. Cost: $825 for members, $1,075 for non-members Location: AMA Office, 818 N. 1st St., Phoenix 85004

The latest information about aMa activities, including on-line registration for events and classes, is available around-the-clock on the aMa Web site, www.azama.org. Or call the aMa ofﬁce at 602-296-6200 or 800-326-6403. Apartment News • February 2013

PRODUCTS & SERVICES GUIDE

The AMA suggests that members using services listed in the Products & Services Guide request proof of workers’ compensation insurance and contractor’s license prior to contracting work.

Reader notice: Under Arizona law, all residential and commercial contractors are required to be licensed by the state unless they fall under the handyman exemption for projects which require no building permit and are less than $750 for the total contract price. For more information or to verify the license status of an Arizona contractor, call 602-542-1525 or 888-271-9286 (toll-free outside Maricopa County) or visit www.rc.state.az.us. 24 HR RestoRation (FiRe, Flood etc.) Adanac Enterprises Corp. Statewide* . . . . . . . . . . . . . . . . (623) 266-2761 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 ATI Statewide* . . . . . . . . . . . . . . . . (623) 434-9445 ATI (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400 Belfor USA Group Statewide* . . . . . . . . . . . . . . . . (623) 434-3333 Belfor USA Group (Tucson) Statewide* . . . . . . . . . . . . . . . . (520) 408-6900 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Capstone Group LLC Metro Phoenix . . . . . . . . . . . . . (480) 970-5424 Checks Restoration Statewide* . . . . . . . . . . . . . . . . (480) 619-2868 Coit Cleaning & Restoration Services Statewide* . . . . . . . . . . . . . . . . (480) 967-1988 Concierge Contractors, Inc. Nationwide. . . . . . . . . . . . . . . . (623) 247-0000 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Disaster Restoration, LLC Metro Phoenix . . . . . . . . . . . . . (602) 251-2300 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 Finocchiaro Construction LLC Metro Phoenix . . . . . . . . . . . . . (602) 971-0337 First Choice Restoration, Inc Metro PHX & Metro Tucson. . . (480) 981-1131 Interstate Restoration Nationwide* . . . . . . . . . . . . . . . (602) 714-7290 Kowalski Construction, Inc. Metro PHX* & Metro Tucson* . (602) 944-2645 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . (480) 988-5304 Pinnacle Restoration (Tucson) Metro Tucson* . . . . . . . . . . . . . (520) 293-2770 Service Master Fire & Water Recovery Tucson & Surrounding Area . . . (520) 885-5008 Servpro of Gilbert and Chandler South Metro Phoenix* . . . . . . . . . . . . (480) 558-7620 Titan Restoration Of Tucson, Inc Metro Tucson* . . . . . . . . . . . . . (520) 888-4826

access contRol Safeguard Statewide* . . . . . . . . . . . . . . . . (480) 609-6200 Integrated Protective Systems, Inc Metro Phoenix* . . . . . . . . . . . . (623) 587-1244 Schlage Statewide . . . . . . . . . . . . . . . . . (512) 563-1977 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

adveRtising Apartment Finder Tucson* . . . . . . . . . . . . . . . . . . (520) 887-8500 Apartment Guide-Phoenix Valleywide . . . . . . . . . . . . . . . . (602) 484-0894 Apartments.com/Republic Media Tucson . . . . . . . . . . . . . . . . . . . (602) 444-8916 Apartments.com/Tucson Newspapers Tucson* & Surrounding Area* . (520) 573-4581 Arizona Housing Solutions LLC Statewide . . . . . . . . . . . . . . . . . (520) 505-4462 For Rent Media Solutions (Phoenix) Metro Phoenix* . . . . . . . . . . . . (602) 277-8797 For Rent Media Solutions (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 577-9600 Move.com Nationwide* . . . . . . . . . . . . . . . (800) 978-7368 ParaRentar.com Metro Phoenix* . . . . . . . . . . . . (602) 277-8797 Rent.com, an eBay company Nationwide* . . . . . . . . . . . . . . . (310) 264-3670 Rentbits Metro Phoenix* . . . . . . . . . . . . (303) 640-3160 Tucson Apartment Guide Tucson . . . . . . . . . . . . . . . . . . . (520) 584-0088 WebListers LLC Nationwide* . . . . . . . . . . . . . . . (800) 784-2155

adveRtising analysis & tRaining LeaseHawk AZ*, CO* & UT* . . . . . . . . . . (800) 485-84304 Occupancy Solutions LLC Nationwide* . . . . . . . . . . . . . . . (800) 865-0948

adveRtising specialties & pRemiums 2incent Concept Promotions Nationwide* . . . . . . . . . . . . . . . (623) 249-7760 Brown and Bigelow - Snyder Promo Nationwide* . . . . . . . . . . . . . . . (602) 265-8818 Tortuga Promotions Nationwide* . . . . . . . . . . . . . . . (480) 966-9076

aiR conditioning/Heating systems, paRts & supplies RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

aiR conditioning/Heating-centRal seRvices R.T. Brown Mechanical Inc. Statewide* . . . . . . . . . . . . . . . . (480) 964-3807 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . (520) 881-1207

aiR conditioning/Heating-centRal system ACS Air Conditioning Services Tucson* & Surrounding Area* . (520) 696-1800 AirePros Air Conditioning & Heating Inc. Metro Phoenix*,Statewide* . . . (623) 547-5992 Badger Heating/Cooling Valleywide . . . . . . . . . . . . . . . . (480) 855-1671

aiR conditioning/Heating-geneRal seRvices Alliance Plumbing Service & Repair Phoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020 Archie’s HVAC & Electric Valleywide* . . . . . . . . . . . . . . . (480) 921-8350 Arizona Comfort Solutions/West Coast Plumbing & Air Metro Phoenix* . . . . . . . . . . . . (623) 780-4550

Dal Air Conditioning & Heating, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 969-0259 DP Air Corporation Metro Tucson* . . . . . . . . . . . . . (520) 622-3241 F and I Heating & Air Conditioning Metro Phoenix* . . . . . . . . . . . . (602) 218-8813 Intelligent Design Air Conditioning & Heating Metro Tucson* . . . . . . . . . . . . . (520) 333-2665 R.T. Brown Mechanical Inc. Statewide* . . . . . . . . . . . . . . . . (480) 964-3807 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . (480) 998-9620 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . (520) 881-1207 Two Seasons Heating and Cooling Valleywide* . . . . . . . . . . . . . . . (623) 935-0640

alaRm systems Lynx Alarm Metro Phoenix . . . . . . . . . . . . . (480) 840-6030 Safeguard Statewide* . . . . . . . . . . . . . . . . (480) 609-6200 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

answeRing seRvices CallMaX Nationwide* . . . . . . . . . . . . . . . (866) 301-6420 Indatus Nationwide. . . . . . . . . . . . . . . . (800) 727-4246

appliance paRts Allstate Appliance Metro Phoenix . . . . . . . . . . . . . (602) 252-6507

appliance sales Appliance Warehouse of America, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 722-4017 Coinmach Service Corp. Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 Lowe’s Inc. Nationwide* . . . . . . . . . . . . . . . (623) 414-0920 Macgray Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . . (602) 279-3399 Macgray Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . . (800) 622-4729 The Home Depot Appliance Sales Nationwide* . . . . . . . . . . . . . . . (480) 797-7041 The Home Depot (Tucson) Appliance Sales Metro Tucson* . . . . . . . . . . . . . (520) 309-9756 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . (520) 881-1207 Two Seasons Heating and Cooling Valleywide* . . . . . . . . . . . . . . . (623) 935-0640 Westar Kitchen and Bath Statewide . . . . . . . . . . . . . . . . . (602) 271-0100

appliance sales, Rentals, seRvice & paRts Appliance Parts Company Statewide* . . . . . . . . . . . . . . . . (480) 755-0006 Appliance Warehouse of America, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 722-4017 Azuma Leasing Nationwide* . . . . . . . . . . . . . . . (800) 707-1188 Coinmach Service Corp. Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 General Electric Company International* . . . . . . . . . . . . . . (480) 367-2900 Macgray Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . . (602) 279-3399 Macgray Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . . (800) 622-4729 R & B Wholesale Distributors Statewide* . . . . . . . . . . . . . . . . (602) 272-1200 The Home Depot Nationwide* . . . . . . . . . . . . . . . (480) 797-7041 The Home Depot (Tucson) Metro Tucson* . . . . . . . . . . . . . (520) 309-9756 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . (520) 881-1207 Two Seasons Heating and Cooling Valleywide* . . . . . . . . . . . . . . . (623) 935-0640

apt. & leasing oFFice Remodel & design Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 730-0594

apt. FiRe/wateR damage RestoRation & RepaiR Adanac Enterprises Corp. Statewide* . . . . . . . . . . . . . . . . (623) 266-2761 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 ATI Statewide* . . . . . . . . . . . . . . . . (623) 434-9445 ATI (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . (480) 988-5304 Spray Systems Environmental AZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

aspHalt & paving, paRking lot & dRiveway svs/sweep Ace Asphalt of Arizona, Inc. (Phoenix) Southwest U.S.* . . . . . . . . . . . . (602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 747-7700 American Asphalt Paving and Sealcoating Statewide* . . . . . . . . . . . . . . . . (602) 256-7376 Arizona Pavement Management Metro Phoenix* . . . . . . . . . . . . (877) 384-2280 Asphalt Technologies / KFM Striping and Curb Company Valleywide* . . . . . . . . . . . . . . . (602) 462-9114 Bates Paving & Sealing, Inc. Statewide* . . . . . . . . . . . . . . . . (520) 741-2100 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . (602) 370-3363 Jeeper’s & Associates, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 996-1288 M.R. Tanner Paving and Maintenance Statewide . . . . . . . . . . . . . . . . . (480) 633-8500 Performance Paving & Sealing, LLC Metro Phoenix* . . . . . . . . . . . . (480) 816-5305

Regional Pavement Maintenance Tucson* & Surrounding Area* . (480) 963-3416 Statewide Asphalt LLC Statewide* . . . . . . . . . . . . . . . . (480) 659-1828 Sunland Asphalt - Phoenix Phoenix*. . . . . . . . . . . . . . . . . . (602) 288-5000

association Arizona Multihousing Association Statewide* . . . . . . . . . . . . . . . . (602) 296-6200

attoRneys

BoileR & pump seRvices Armor Plumbing & Boiler Metro PHX* & Metro Tucson* . (480) 782-9324 Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . (480) 835-8220 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . (480) 998-9620

Building mateRials

Andrew Hull, Attorney Valleywide* . . . . . . . . . . . . . . . (602) 230-0088 Burton Lippman Law Group, P.C. Statewide* . . . . . . . . . . . . . . . . (520) 762-4036 Dwight W. Connely, Attorney at Law Tucson . . . . . . . . . . . . . . . . . . . (520) 325-5777 J. Mark Heldenbrand, P.C Valleywide* & Tucson* . . . . . . (602) 254-3400 King & Frisch, P.C. Tucson* & Surrounding Area* . (520) 790-4061 Koglmeier Law Group, PLC Statewide* . . . . . . . . . . . . . . . . (480) 962-5353 Law Offices of James H. Hays, PLC Metro Phoenix* . . . . . . . . . . . . (480) 655-1600 Law Offices of Scott M. Clark, P.C. Statewide . . . . . . . . . . . . . . . . . (602) 957-7877 Lotzar Law Firm, P.C. Nationwide. . . . . . . . . . . . . . . . (480) 905-0300 Wayne L. Gardner, Attorney PLC Statewide* . . . . . . . . . . . . . . . . (480) 655-7440 Williams, Zinman and Parham P.C. Maricopa County* . . . . . . . . . . (480) 994-4732

Dogwood Building Supply Nationwide. . . . . . . . . . . . . . . . (336) 650-9724

automatic gates & access contRol

Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . (520) 629-8414

Automatic Gate Systems, Inc. Metro Phoenix . . . . . . . . . . . . . (602) 267-7778 Guardian Gate Services Statewide* . . . . . . . . . . . . . . . . (480) 629-4472

BackFlow pRevention-ceRtiFied testing Affordable Fire and Safety LLC Metro Phoenix* . . . . . . . . . . . . (480) 507-2850 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . (480) 464-0509 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

Balcony & walking deck RepaiR & ResuRFacing Arizona Foam & Spray, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8176 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 730-0594

Balcony & walkway deck wateRpRooFing & RestoRation Arizona Foam & Spray, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8176 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . (602) 437-2046

BatH tuBs Alliance Refinishing, LLC Statewide* . . . . . . . . . . . . . . . . (623) 249-2573 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . (602) 468-0739 Get a Grip (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 742-2228 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

BatHRoom Renovations & counteRtop RepaiR/ReFinisH Alliance Refinishing, LLC Statewide* . . . . . . . . . . . . . . . . (623) 249-2573 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . (602) 468-0739 Arizona Royal Granite & Remodeling, LLC Statewide . . . . . . . . . . . . . . . . . (602) 405-5558 Wilkinson Floor Covering, Inc. Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

Bedding Bedmart Metro Tucson* . . . . . . . . . . . . . (520) 887-7039

Bee contRol City Wide Pest Control, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 944-0099 KY-KO Pest Prevention, Inc. Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

Bicycle Racks Exterior Systems Statewide* . . . . . . . . . . . . . . . . (480) 990-3909

Bio HazaRd cleaning BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Disaster Restoration, LLC Metro Phoenix . . . . . . . . . . . . . (602) 251-2300 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 Servpro of Gilbert and Chandler South Metro Phoenix* . . . . . . . . . . . . (480) 558-7620

Bio-HazaRdous waste decontamination ATI Statewide* . . . . . . . . . . . . . . . . (623) 434-9445 ATI (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091

Bldg. inteRioR & exteRioR Renovation & design Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 In Design Interiors Valleywide* . . . . . . . . . . . . . . . (602) 330-2150

caBinet RepaiRs, dooRs & dRaweRs Contact at Once! Statewide . . . . . . . . . . . . . . . . . (678) 909-0135 Cutting Edge Foil Finishes Metro Phoenix* . . . . . . . . . . . . (602) 442-4400 Shepherd & Sons Cabinets Statewide . . . . . . . . . . . . . . . . . (602) 750-4499 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

caBinet sales & installation American Renolit, Corp Nationwide. . . . . . . . . . . . . . . . (856) 467-3800 Copperstate Cabinets LLC Metro Tucson . . . . . . . . . . . . . . (520) 777-3331 The Home Depot Nationwide* . . . . . . . . . . . . . . . (480) 797-7041 The Home Depot (Tucson) Metro Tucson* . . . . . . . . . . . . . (520) 309-9756

caBle tv

caRpet cleaning/RestoRation Americare Carpet Upholstery & Tile Cleaning Metro Tucson* . . . . . . . . . . . . . (520) 579-9072 Arizona Carpet Care Valleywide* . . . . . . . . . . . . . . . (602) 604-8331 Extreme Carpet Care LLC Metro Phoenix . . . . . . . . . . . . . (480) 633-7176 Fosters Carpet Care and Repair Metro PHX & Metro Tucson. . . (480) 497-8617 Gaylord Restoration Inc. Metro Phoenix* . . . . . . . . . . . . (480) 539-2696 Palm Valley Carpet Cleaning, LLC Metro Phoenix* . . . . . . . . . . . . (323) 627-2582 Pride Carpet and Upholstery Cleaning Valleywide* . . . . . . . . . . . . . . . (602) 843-3200 Rite-Way Carpet Valleywide* . . . . . . . . . . . . . . . (602) 685-0112 Signature West Carpet Cleaning Metro Phoenix . . . . . . . . . . . . . (480) 830-9617 Southern Shine Carpet Cleaning Metro Phoenix* . . . . . . . . . . . . (623) 696-7299 Venturi Restoration & Clean Valleywide* . . . . . . . . . . . . . . . (480) 820-5555

caRpet, FlooR coveRing & patio gRass Brown Sales Statewide . . . . . . . . . . . . . . . . . (602) 914-4579 Carpeturn.com Metro PHX* & Metro Tucson* . (855) 889-6200 Criterion Brock Valleywide* . . . . . . . . . . . . . . . (602) 469-9395 Criterion Brock (Tucson) Tucson* & Surrounding Area* . (520) 790-0740 Desert Floors, Inc. Tucson . . . . . . . . . . . . . . . . . . . (520) 918-1022 Distinctive Carpets, Inc. Statewide* . . . . . . . . . . . . . . . . (520) 745-2600 J.R McDade Flooring (Phoenix) Valleywide* . . . . . . . . . . . . . . . (602) 258-7219 J.R McDade Flooring (Tucson) Metro PHX & Metro Tucson. . . (520) 294-9911 One Source Interiors Valleywide* . . . . . . . . . . . . . . . (602) 903-2545 Puckett’s Flooring Statewide* . . . . . . . . . . . . . . . . (480) 990-8191 Redi Carpet - Arizona Metro PHX & Flagstaff* . . . . . . (480) 350-9615 Redi Carpet -Tucson Tucson* & Surrounding Area* . (520) 884-5556 Wilkinson Floor Covering, Inc. Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

caRpoRt RepaiR seRvices Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . (602) 494-1556 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

cctv Integrated Protective Systems, Inc Metro Phoenix* . . . . . . . . . . . . (623) 587-1244 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

ceRamic tile & BatH Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

cHilleR seRvices DP Air Corporation Metro Tucson* . . . . . . . . . . . . . (520) 622-3241 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . (480) 998-9620

cleaning seRvices - BioHazaRd BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Spray Systems Environmental AZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

cleaning, JanitoRial & maintenance seRvices Gaylord Restoration Inc. Metro Phoenix* . . . . . . . . . . . . (480) 539-2696 Genie Services Valleywide* . . . . . . . . . . . . . . . (623) 582-6111 Madeline’s Meticulous, The Cleaning Specialists Valleywide* . . . . . . . . . . . . . . . (480) 659-9141

coin opeRated laundRy Excalibur Laundries, Inc Statewide* . . . . . . . . . . . . . . . . (714) 437-9000 WASH Multifamily Laundry Systems Metro PHX* & Metro Tucson* . (800) 421-6897

collection agencies Better NOI Nationwide. . . . . . . . . . . . . . . . (888) 219-9105 National Credit Systems, Inc. Nationwide* . . . . . . . . . . . . . . . (800) 515-4375 Rent Recovery Solutions Metro PHX & Metro Tucson. . . (800) 335-0119 Residentcheck Nationwide. . . . . . . . . . . . . . . . (972) 404-0808 U.S. Collections West, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 995-3494 Wakefield and Associates, Inc. Nationwide* . . . . . . . . . . . . . . . (303) 537-2900

collections J. Mark Heldenbrand, P.C. Valleywide* & Tucson* . . . . . . (602) 254-3400

commeRcial & Home Building RestoRation BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Cheuvront Construction Valleywide* . . . . . . . . . . . . . . . (602) 770-7733

commeRcial moRtgage BankeR Centennial Mortgage, Inc. Nationwide* . . . . . . . . . . . . . . . (480) 621-8132 Legacy Capital Advisors, LLC. Nationwide* . . . . . . . . . . . . . . . (602) 926-7426 Washington Federal Metro Phoenix* . . . . . . . . . . . . (602) 553-7434

commeRcial moRtgage lendeR Love Funding Nationwide. . . . . . . . . . . . . . . . (202) 887-0435

concRete & masonRy RepaiR RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

concRete coatings Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . (602) 437-2046 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427 Westcoat Statewide . . . . . . . . . . . . . . . . . (800) 250-4519

concRete sidewalk gRinding Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

const. Remodeling & RepaiRRestoRation & tuRnkey Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 Berlin Precision Construction Inc. Metro Phoenix . . . . . . . . . . . . . (480) 252-4017 Diamondback Neighborhood Services, LLC Metro Phoenix* . . . . . . . . . . . . (480) 682-4205 Faith Restoration Metro Phoenix* . . . . . . . . . . . . (480) 813-5619 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 Genie Services Valleywide* . . . . . . . . . . . . . . . (623) 582-6111 Kowalski Construction, Inc. Metro PHX* & Metro Tucson* . (602) 944-2645 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . (480) 988-5304 Praxis Construction Group Statewide* . . . . . . . . . . . . . . . . (800) 709-3347 S.M.D. Remodeling, LLC Metro Phoenix* . . . . . . . . . . . . (602) 348-7989 SOS Builders, LLC Statewide* . . . . . . . . . . . . . . . . (602) 266-5855 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427 Titan Restoration Of Tucson, Inc Metro Tucson* . . . . . . . . . . . . . (520) 888-4826 United Renovations Metro Phoenix . . . . . . . . . . . . . (480) 265-8835

coRpoRate Housing Oakwood Corporate Housing (Tempe) Worldwide* . . . . . . . . . . . . . . . (480) 894-9575

counteRtop & caBinets-new Arizona Royal Granite & Remodeling, LLC Statewide . . . . . . . . . . . . . . . . . (602) 405-5558

counteRtop RepaiR and ReFinisHing Alliance Refinishing, LLC Statewide* . . . . . . . . . . . . . . . . (623) 249-2573 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . (602) 468-0739 Get A Grip Resurfacing of Arizona Valleywide* . . . . . . . . . . . . . . . (480) 784-4747 Wilkinson Floor Covering, Inc Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

cRedit-Rental HistoRy data Experian Rent Bureau Nationwide* . . . . . . . . . . . . . . . (310) 347-8126

cRime scene cleaning Bio-One Statewide* . . . . . . . . . . . . . . . . (602) 770-4972 BioPro, LLC Statewide* . . . . . . . . . . . . . . . . (602) 234-6856 Capstone Group LLC Metro Phoenix . . . . . . . . . . . . . (480) 970-5424 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 Spray Systems Environmental AZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

deck ResuRFacing Arizona Foam & Spray, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8176 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

deck ResuRFacing, Replacement & RepaiR BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Hill Brothers Chemical Co. Statewide . . . . . . . . . . . . . . . . . (623) 879-9210

Apartment News • February 2013

developeR Kitchell Development Company Phoenix. . . . . . . . . . . . . . . . . . . (602) 631-6177

doggie waste Bags Poo Prints SW- DSG Enviro-Tech Statewide* . . . . . . . . . . . . . . . . (602) 633-4994

dooRs Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

dRug laB Remediation & clean up Spray Systems Environmental AZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

dRywall seRvices AW Drywall Services LLC Valleywide* . . . . . . . . . . . . . . . (602) 376-4456 Genie Services Valleywide* . . . . . . . . . . . . . . . (623) 582-6111 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

dRywell dRainage systems RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Storm Water Pros, LLC Statewide* . . . . . . . . . . . . . . . . (480) 620-2517 Torrent Resources Statewide* . . . . . . . . . . . . . . . . (602) 268-0785

electRical & ligHting contRactoRs & seRvices Archie’s HVAC & Electric Valleywide* . . . . . . . . . . . . . . . (480) 921-8350 Bert’s Electric & Plumbing Tucson* & Surrounding Area* . (520) 791-7800 Digital Logic Statewide* . . . . . . . . . . . . . . . . (602) 694-0500 Harmon Electric, Inc. Statewide* . . . . . . . . . . . . . . . . (623) 879-0010 Haskins Electric LLC Metro Phoenix . . . . . . . . . . . . . (623) 937-3999 Kowalski Electrical Statewide* . . . . . . . . . . . . . . . . (602) 944-2645 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427 TAP and Sons Electric, Inc. Metro Phoenix . . . . . . . . . . . . . (480) 507-2900 Valley Wide Electric Valleywide* . . . . . . . . . . . . . . . (623) 587-0802

electRical, plumBing, ac contRactoRs Express Statewide* . . . . . . . . . . . . . . . . (480) 834-0822 Harmon Electric, Inc. Statewide* . . . . . . . . . . . . . . . . (623) 879-0010 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 TAP and Sons Electric, Inc. Metro Phoenix . . . . . . . . . . . . . (480) 507-2900

electRic veHicle cHaRging stations VERDEK Nationwide. . . . . . . . . . . . . . . . (770) 401-2120

electRonic payment pRocessing RentPayment Nationwide. . . . . . . . . . . . . . . . (866) 289-5977

emBRoideRy & silkscReen International Corporate Apparel Nationwide* . . . . . . . . . . . . . . . (520) 293-6790 Koalaty Embroidery Inc. Nationwide* . . . . . . . . . . . . . . . (602) 926-1600 Tortuga Promotions Nationwide* . . . . . . . . . . . . . . . (480) 966-9076

emeRgency seRvices ATI Statewide* . . . . . . . . . . . . . . . . (623) 434-9445 ATI (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Rapid Response Services LLC Metro Phoenix . . . . . . . . . . . . . (480) 833-0224 Valley Protective Services, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 777-0003

employment & BackgRound scReening Crimshield, Inc Nationwide. . . . . . . . . . . . . . . . (888) 422-2547

employment seRvices AAA Apartment Staffing Valleywide* . . . . . . . . . . . . . . . (602) 840-0258 ALLSTAFF Services, Inc.™ (HQ) Statewide . . . . . . . . . . . . . . . . . (602) 277-3381 ALLSTAFF Services, Inc.™ (Tucson) Statewide . . . . . . . . . . . . . . . . . (520) 296-1666 ApartmentJobs.com Nationwide* . . . . . . . . . . . . . . . (877) 682-6200 BG Staffing Metro Phoenix . . . . . . . . . . . . . (602) 385-1092 Career Strategies, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 955-5811 DORADO Personnel Tucson* & Surrounding Area* . (520) 323-3350 Renoir Staffing, LLC Metro Phoenix . . . . . . . . . . . . . (800) 573-6647

eneRgy seRvices Bottom Line Utility Solutions, Inc. Nationwide. . . . . . . . . . . . . . . . (949) 707-1311 Promise Energy Nationwide. . . . . . . . . . . . . . . . (800) 282-2000

exeRcise equipment Above & Beyond Fitness Repair, LLC Valleywide* . . . . . . . . . . . . . . . (480) 272-9361 Advanced Exercise Equipment Nationwide* . . . . . . . . . . . . . . . (602) 708-3764 American Fitness Services Metro Phoenix* . . . . . . . . . . . . (480) 664-7115 Commercial Fitness Superstore Statewide* . . . . . . . . . . . . . . . . (480) 838-0555 Comm-Fit Arizona Metro Phoenix* . . . . . . . . . . . . (480) 580-0252 FitLogistix Nationwide. . . . . . . . . . . . . . . . (480) 273-4353 Gym Source Statewide . . . . . . . . . . . . . . . . . (480) 775-1496 Marathon Fitness Inc. Nationwide* . . . . . . . . . . . . . . . (800) 391-9496 Promaxima Fitness Nationwide* . . . . . . . . . . . . . . . (713) 667-9606

Fence RepaiR & installation Automatic Gate Systems, Inc. Metro Phoenix . . . . . . . . . . . . . (602) 267-7778 Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . (602) 494-1556 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

FiBeRglass RepaiR & tuBs Alliance Refinishing, LLC Statewide* . . . . . . . . . . . . . . . . (623) 249-2573 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . (602) 468-0739

Financial seRvices Edward Jones Nationwide. . . . . . . . . . . . . . . . (480) 895-3254 TruWest Credit Union Metro Phoenix* . . . . . . . . . . . . (602) 629-1899

FiRe & Flood RestoRation Adanac Enterprises Corp. Statewide* . . . . . . . . . . . . . . . . (623) 266-2761 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Faith Restoration Metro Phoenix* . . . . . . . . . . . . (480) 813-5619 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 GXS Construction Valleywide* . . . . . . . . . . . . . . . (602) 224-1120 Har-Bro West, Inc. Metro PHX* & Metro Tucson* . (480) 449-3900 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . (480) 988-5304 Praxis Construction Group Statewide* . . . . . . . . . . . . . . . . (800) 709-3347 Servpro of Central Glendale/West Phoenix Metro Phoenix* . . . . . . . . . . . . (602) 252-0569 Servpro of Gilbert and Chandler South Metro Phoenix* . . . . . . . . . . . . (480) 558-7620 Specialty Water Damage Restoration LLC Metro Phoenix* . . . . . . . . . . . . (602) 291-9030 Titan Restoration Of Tucson, Inc Metro Tucson* . . . . . . . . . . . . . (520) 888-4826

FiRe alaRms Affordable Fire and Safety LLC Metro Phoenix* . . . . . . . . . . . . (480) 507-2850 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . (480) 464-0509 Safeguard Statewide* . . . . . . . . . . . . . . . . (480) 609-6200 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe extinguisHeRs Affordable Fire and Safety LLC Metro Phoenix* . . . . . . . . . . . . (480) 507-2850 Desert State Fire Statewide* . . . . . . . . . . . . . . . . (480) 264-3763 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . (480) 464-0509 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe HydRants Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . (480) 464-0509 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe spRinkleRs Affordable Fire and Safety LLC Metro Phoenix* . . . . . . . . . . . . (480) 507-2850 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . (480) 464-0509 Sun Devil Fire and Security Statewide* . . . . . . . . . . . . . . . . (623) 245-0636

FlooR coveRings Arizona Flooring and Interiors Statewide* . . . . . . . . . . . . . . . . (602) 327-0284 Armstrong World Industries, Inc. Statewide . . . . . . . . . . . . . . . . . (800) 356-9321 Lowe’s Inc. Nationwide* . . . . . . . . . . . . . . . (623) 414-0920 Marathon Fitness Inc. Nationwide* . . . . . . . . . . . . . . . (800) 391-9496 Mohawk Industries Statewide* . . . . . . . . . . . . . . . . (330) 620-6151 Shaw Industries Nationwide* . . . . . . . . . . . . . . . (714) 317-9999 Wilkinson Floor Covering, Inc Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

FuRnituRe & upHolsteRy seRvices Cort Furniture Rentals (Tucson) Statewide* . . . . . . . . . . . . . . . . (520) 881-0070 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . (520) 881-1207

FuRnituRe Rentals AZ Furniture and Mattress Liquidators Metro Phoenix . . . . . . . . . . . . . (623) 582-1550 Cort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Valleywide* & Some Tucson* . (480) 831-8851

geneRal contRactoR/constRuction management R & E Contracting, LLC Metro Phoenix* . . . . . . . . . . . . (623) 570-1605 Tofel Construction (Tucson) Statewide* . . . . . . . . . . . . . . . . (520) 571-0101

geneRal contRactoR-licensed Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Davis Companies Valleywide . . . . . . . . . . . . . . . . (909) 795-0077

geneRal contRactoR-licensed/Bonded FoR comm/Res. All Struct LLC Metro Tucson* . . . . . . . . . . . . . (520) 247-3793 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 730-0594 Finocchiaro Construction LLC Metro Phoenix . . . . . . . . . . . . . (602) 971-0337 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091

Fortress General Contracting, Inc. Maricopa County* . . . . . . . . . . (480) 736-3951 Gorman Roofing Services, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 262-2423 Marbecc Custom Designs Statewide* . . . . . . . . . . . . . . . . (480) 836-8261 MT Builders Statewide . . . . . . . . . . . . . . . . . (480) 443-3376 Property Rock Resources Valleywide . . . . . . . . . . . . . . . . (602) 466-0093 Seamless Services, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 964-1052 Summit Builders Construction Company Statewide . . . . . . . . . . . . . . . . . (602) 840-7700 ZZone Construction, LLC Metro Phoenix . . . . . . . . . . . . . (623) 594-7663

glass & scReen Cheaper Window Glass Valleywide* . . . . . . . . . . . . . . . (602) 995-2102 Glassbusters, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 964-4664 Open Enclose LLC Metro Tucson* . . . . . . . . . . . . . (520) 358-4553

golF caRts/utility veHicles A-1 Golf Cart Leasing West of the Mississippi* . . . . . . (480) 855-7800

gRoup puRcHasing Professional Apartment Services Nationwide* . . . . . . . . . . . . . . . (800) 875-0250

Hvac Brewer Commercial Services Valleywide* . . . . . . . . . . . . . . . (602) 789-8858 Jasper Air Metro Phoenix* . . . . . . . . . . . . (602) 814-0504

Helium & Balloons Arizona Air Boutique, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 867-4606 Unique Aire Helium & Balloons Statewide* . . . . . . . . . . . . . . . . (480) 830-0770

insuRance Adams Business Dimensions, Inc. Southwest U.S.* . . . . . . . . . . . . (602) 885-9500 Beecher Carlson Insurance Agency, LLC Statewide* . . . . . . . . . . . . . . . . (602) 996-7600 Bowman & Associates Insurance Agency Phoenix*. . . . . . . . . . . . . . . . . . (800) 456-0241 Crest Insurance Group Nationwide* . . . . . . . . . . . . . . . (480) 839-2252 LeaseTerm Solutions Western U.S . . . . . . . . . . . . . . . (678) 206-2910 Nationwide Insurance Metro Phoenix,Nationwide . . . (602) 718-1220 Networked Insurance Agents Nationwide. . . . . . . . . . . . . . . . (480) 292-9642 Nexus Partners Insurance Solutions Metro Phoenix* . . . . . . . . . . . . (480) 422-1536 San Tan Insurance Services, LLC Statewide* . . . . . . . . . . . . . . . . (480) 391-3883 SCF Arizona Phoenix. . . . . . . . . . . . . . . . . . . (602) 631-2000 The Mahoney Group (Phoenix) Mesa. . . . . . . . . . . . . . . . . . . . . (480) 214-2712 The Mahoney Group (Tucson) Tucson* & Surrounding Area* . (520) 784-6673

insuRance-claims assistance On-Site Contents Cleaning & Restoration, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 723-2534 Bennett and Porter Insurance Services Metro Phoenix . . . . . . . . . . . . . (480) 212-1150 CIBA Insurance Services Nationwide. . . . . . . . . . . . . . . . (818) 638-8525 Cox Insurance Services Statewide* . . . . . . . . . . . . . . . . (480) 907-6000 CSE Insurance Group AZ*, CA* & TX*, Nationwide* . (800) 282-6848 Pfister Insurance Agency-Farmers Insurance Statewide* . . . . . . . . . . . . . . . . (623) 581-0700 Sterling Grant & Associates, LLC Statewide* . . . . . . . . . . . . . . . . (602) 954-7200

insuRance–commeRcial Farmers Insurance - Schaffroth Agency Statewide* . . . . . . . . . . . . . . . . (480) 688-2908

insuRance-puBlic adJusteR The Greenspan Company/Adjusters International Nationwide* . . . . . . . . . . . . . . . (480) 970-7869 Shull & Associates Statewide* . . . . . . . . . . . . . . . . (623) 687-8801 Skipton & Associates, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 992-7577

inteRioR design Designs For You Nationwide* . . . . . . . . . . . . . . . (480) 517-0080 Gia Venturi Interiors Metro Phoenix* . . . . . . . . . . . . (602) 914-9223 J Bella Interiors Nationwide. . . . . . . . . . . . . . . . (480) 967-2121

inteRnet seRvices & access pRovideR Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . (520) 629-8414

key contRol & asset management HandyTrac Systems Key Control Systems. . . . . . Nationwide* . . . . . . . . . . . . . . . (800) 665-9994 KeyTrak, Inc. Nationwide* . . . . . . . . . . . . . . . (888) 539-8725

kitcHen & BatH ReFinisHing Alliance Refinishing, LLC Statewide* . . . . . . . . . . . . . . . . (623) 249-2573 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . (602) 468-0739

landscape and tRee seRvice Desert Appeal Landscape LLC Metro Phoenix* . . . . . . . . . . . . (480) 570-5754 Silver Lands, Inc. Metro Phoenix . . . . . . . . . . . . . (702) 459-3192

landscape maintenance Acacia Landscape Services, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 253-7354 The Commercial Ranger Metro Phoenix . . . . . . . . . . . . . (602) 910-4745 Empire Landscape & Maintenance, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 550-4154 Epic Landscape Construction, Inc. Metro Phoenix* . . . . . . . . . . . . (623) 516-9014 GPM Landscape Metro Phoenix . . . . . . . . . . . . . (602) 469-0652 The Groundskeeper (Gilbert) Metro Phoenix* . . . . . . . . . . . . (480) 545-0456

Landmark Land Management LLC Metro Phoenix* . . . . . . . . . . . . (602) 323-9696 ProQual Landscaping Metro Phoenix . . . . . . . . . . . . . (480) 456-0608 Quality Building Maintenance LLC Valleywide* . . . . . . . . . . . . . . . (602) 568-5944 Shamrock Landscaping, Inc. Valleywide . . . . . . . . . . . . . . . . (602) 606-7603

landscape maintenance & seRvices AME Southwest Landscape and Irrigation Metro PHX & Metro Tucson. . . (480) 558-3160 Asset Landscaping Metro Phoenix* . . . . . . . . . . . . (602) 353-8877 Gothic Grounds Management, Inc. (Phx) Metro Phoenix . . . . . . . . . . . . . (602) 540-6917 Greenway Landscape, Inc. Metro Tucson* . . . . . . . . . . . . . (520) 441-1297 Landscape Pros & Design LLC Metro Phoenix* . . . . . . . . . . . . (480) 228-9630 Rain Key LLC Metro Phoenix* . . . . . . . . . . . . (480) 239-4223 Safari Pools & Landscape Valleywide* . . . . . . . . . . . . . . . (480) 633-6494 Silver Lands, Inc. Metro Phoenix . . . . . . . . . . . . . (702) 459-3192 SiteWorks Metro Phoenix* . . . . . . . . . . . . (480) 820-1600 Tree Pros, LLC Valleywide* . . . . . . . . . . . . . . . (602) 216-0400 Waddell Landscape Metro Phoenix* . . . . . . . . . . . . (623) 536-2200

landscape mateRial All Rock Supply Metro Phoenix . . . . . . . . . . . . . (480) 760-5951

landscape spRinkleR seRvices Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . (602) 942-3653

landscaping seRvices Carescape Valleywide . . . . . . . . . . . . . . . . (623) 583-8700 Catalina Landscape Maintenance Tucson . . . . . . . . . . . . . . . . . . . (520) 887-1204 Details Landscaping Valleywide . . . . . . . . . . . . . . . . (623) 435-7207 Fortis Landcare Metro Phoenix* . . . . . . . . . . . . (602) 254-4447 IDT Landscaping LLC Valleywide* . . . . . . . . . . . . . . . (480) 829-8530 Integrated Landscape Management, LLC Metro Phoenix . . . . . . . . . . . . . (480) 675-7709 ProQual Landscaping Metro Phoenix . . . . . . . . . . . . . (480) 456-0608 Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . (602) 942-3653 The Groundskeeper (Tucson) Statewide* . . . . . . . . . . . . . . . . (520) 571-1575 Wild Briar Landscape Valleywide . . . . . . . . . . . . . . . . (480) 899-5192 Xeriscapes Unlimited, Inc. Phoenix*. . . . . . . . . . . . . . . . . . (602) 252-6434

leak locating RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

leasing incentives AIM Cruise Incentives Nationwide* . . . . . . . . . . . . . . . (818) 706-9822

legal seRvices Dodge & Vega PLC Statewide* . . . . . . . . . . . . . . . . (480) 656-8333 Fennemore Craig Metro Phoenix . . . . . . . . . . . . . (602) 916-5000 Gallagher & Kennedy Phoenix. . . . . . . . . . . . . . . . . . . (602) 530-8540 Snell & Wilmer L.L.P. Metro Phoenix* . . . . . . . . . . . . (602) 382-6000

low income Housing pRogRam administRation HOM, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 265-4640

mail Boxes Exterior Systems Statewide* . . . . . . . . . . . . . . . . (480) 990-3909

maintenance supplies AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . (602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . (520) 573-5828 HD Supply Facilities Maintenance Valleywide* . . . . . . . . . . . . . . . (800) 431-3000 Maintenance Supply Headquarters Phoenix. . . . . . . . . . . . . . . . . . . (480) 760-4100 The Home Depot Nationwide* . . . . . . . . . . . . . . . (480) 797-7041 The Home Depot (Tucson) Metro Tucson* . . . . . . . . . . . . . (520) 309-9756

management consulting & tRaining Occupancy Solutions LLC Nationwide* . . . . . . . . . . . . . . . (800) 865-0948

maRketing, ReseaRcH & statistics Pierce-Eislen AZ, CO & Southern CA . . . . . . (480) 663-1149 RealData, Inc. Southwest U.S. . . . . . . . . . . . . . (602) 789-1223

masonRy Fence & wall RepaiR Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

mattResses AZ Furniture and Mattress Liquidators Metro Phoenix . . . . . . . . . . . . . (623) 582-1550

mold & asBestos Remediation Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 ATI Statewide* . . . . . . . . . . . . . . . . (623) 434-9445 ATI (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . (480) 988-5304 Spray Systems Environmental AZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

mold Removal & clean up BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 Kowalski Construction, Inc. Metro PHX* & Metro Tucson* . (602) 944-2645

moRtgage lendeR Johnson Capital Nationwide. . . . . . . . . . . . . . . . (602) 957-1112

moRtgage, Real estate & insuRance seRvices Amerifirst Financial, Inc. Metro Phoenix* . . . . . . . . . . . . (602) 743-4509 Keystone Commercial Capital Nationwide* . . . . . . . . . . . . . . . (602) 997-3810

moving & stoRage On The Move, Inc. Nationwide* . . . . . . . . . . . . . . . (800) 645-9949

neigHBoRHood Revitalization Phoenix Revitalization Corporation (non-profit) Phoenix*. . . . . . . . . . . . . . . . . . (602) 259-6895

odoR elimination Biosweep of Phoenix Statewide* . . . . . . . . . . . . . . . . (602) 639-1902 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091

online leasing VaultWare Nationwide* . . . . . . . . . . . . . . . (480) 905-3668

online Rent payments Property Solutions Nationwide* . . . . . . . . . . . . . . . (602) 324-9223 RentPayment Nationwide. . . . . . . . . . . . . . . . (866) 289-5977

paging systems Corporate Answer/Arizona Action Paging Nationwide* . . . . . . . . . . . . . . . (602) 244-1833

painting seRvices A Real Deal Painting Statewide* . . . . . . . . . . . . . . . . (623) 362-9561 Accent Painting & Construction Inc. Statewide . . . . . . . . . . . . . . . . . (480) 614-5839 C & M Homes & Commercial Services Metro Phoenix* . . . . . . . . . . . . (480) 836-7222 CertaPro Painters Statewide* . . . . . . . . . . . . . . . . (480) 962-8180 Empire Community Painting Statewide* . . . . . . . . . . . . . . . . (480) 560-8525 Gaylord Restoration Inc. Metro Phoenix* . . . . . . . . . . . . (480) 539-2696 Genie Services Valleywide* . . . . . . . . . . . . . . . (623) 582-6111 Giant Painting and Construction, Inc. Metro Phoenix . . . . . . . . . . . . . (602) 993-4681 Imperial Contracting Valleywide* . . . . . . . . . . . . . . . (480) 892-9157 Indigo Painting Valleywide* . . . . . . . . . . . . . . . (602) 304-0800 Investment Painting Services, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 242-5737 JLS Companies Metro Phoenix* . . . . . . . . . . . . (480) 703-1967 LeBreck Painting, Inc. Metro Tucson* . . . . . . . . . . . . . (520) 628-3582 Metzger’s Painting Professionals, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 672-5069 One 80 Painting Metro Phoenix* . . . . . . . . . . . . (602) 997-1434 Papago Painting, Ent. Statewide* . . . . . . . . . . . . . . . . (602) 340-0886 Paramount Painting, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 369-5717 Synergy Painting, Inc. AZ*, CO* & UT* . . . . . . . . . . . (602) 469-8449

painting supplies Dunn-Edwards Paint Corporation (Phoenix) Statewide* . . . . . . . . . . . . . . . . (602) 689-5136 Glidden Professional Metro Phoenix* . . . . . . . . . . . . (480) 948-0757 Frazee Paint Industries Phoenix*. . . . . . . . . . . . . . . . . . (303) 371-5600 Sherwin-Williams Statewide* . . . . . . . . . . . . . . . . (602) 861-3171

paRking lot & dRiveway seRvices Performance Paving & Sealing, LLC Metro Phoenix* . . . . . . . . . . . . (480) 816-5305

pavement maintenance Asphalt Technologies / KFM Striping and Curb Company Valleywide* . . . . . . . . . . . . . . . (602) 462-9114 Bates Paving & Sealing, Inc. Statewide* . . . . . . . . . . . . . . . . (520) 741-2100 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . (602) 370-3363 Dunn-Edwards Paint Corporation (Tucson) Metro Tucson* . . . . . . . . . . . . . (520) 444-7240 Dynamite Paving and Sealcoat, Inc. Phoenix. . . . . . . . . . . . . . . . . . . (602) 258-9588 M.R. Tanner Paving and Maintenance Statewide . . . . . . . . . . . . . . . . . (480) 633-8500 Morgan Pavement AZ*, NM* & NV* . . . . . . . . . . . (480) 646-4781 Performance Paving & Sealing, LLC Metro Phoenix* . . . . . . . . . . . . (480) 816-5305 Quality Emulsions, LLC Statewide . . . . . . . . . . . . . . . . . (480) 619-4100 SealMaster AZ Statewide* . . . . . . . . . . . . . . . . (602) 253-4660

payRoll, aso,peo Oasis Outsourcing Statewide* . . . . . . . . . . . . . . . . (602) 405-7033

pest contRol seRvices All Bed Bugs Begone, LLC Statewide* . . . . . . . . . . . . . . . . (480) 659-9011 Alpha Pest Control Metro PHX* & Metro Tucson* . (800) 256-8612 Amera Sun City Pest Control Metro Phoenix* . . . . . . . . . . . . (623) 979-6467 Arizona Pest Squad, LLC Metro Phoenix . . . . . . . . . . . . . (480) 544-1115 Burns Pest Elimination (Phoenix) Statewide* . . . . . . . . . . . . . . . . (602) 971-4782 Burns Pest Elimination (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 882-4776 City Wide Pest Control, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 944-0099 Eliminex Termite & Pest Control Metro Phoenix* . . . . . . . . . . . . (602) 942-2847

*Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units). Apartment News • February 2013

HomeTeam Pest Defense Metro Phoenix . . . . . . . . . . . . . (480) 929-7620 KY-KO Pest Prevention, Inc. Metro Phoenix* . . . . . . . . . . . . (480) 964-8900 Mike’s Swat Team Pest and Termite Control Valleywide* . . . . . . . . . . . . . . . (602) 944-7700 Northwest Exterminating-Tucson Tucson . . . . . . . . . . . . . . . . . . . (520) 888-5779 Nose Knows LLC Metro Phoenix* . . . . . . . . . . . . (480) 370-4767 Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . (602) 942-3653 Smart Pest Solutions Valleywide* . . . . . . . . . . . . . . . (480) 621-8438 Terminix Metro Phoenix . . . . . . . . . . . . . (602) 431-4980 Western Exterminator Company Metro PHX* & Metro Tucson* . (602) 273-1681

pet waste clean up & Removal Poo Prints SW- DSG Enviro-Tech Statewide* . . . . . . . . . . . . . . . . (602) 633-4994

pigeon contRol KY-KO Pest Prevention, Inc. Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

pipe Renewal & RestoRation RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

playgRound maintenance & contRactoR Safe and Sound Playgrounds Statewide* . . . . . . . . . . . . . . . . (480) 888-8784

plumBeRs Alliance Plumbing Service & Repair Phoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020 Marlin Services Maricopa County* . . . . . . . . . . (602) 470-1040

plumBing contRactoRs & seRvices Alliance Plumbing Service & Repair Phoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020 Arizona Plumbing Services, Inc. Maricopa County* . . . . . . . . . . (602) 442-8757 Armor Plumbing & Boiler MetroPHX* & Metro Tucson*. . (480) 782-9324 Belsito Plumbing LLC Statewide* . . . . . . . . . . . . . . . . (480) 425-9900 Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . (480) 835-8220 Brewer Commercial Services Valleywide* . . . . . . . . . . . . . . . (602) 789-8858 D.W. Plumbing and Maintenance Inc. Metro Phoenix* . . . . . . . . . . . . (602) 789-1920 Delta Mechanical, Inc. Metro Phoenix* . . . . . . . . . . . . (480) 898-0007 Grace Plumbing Services, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 704-3785 Plumb Plumbing LLC Pima County* . . . . . . . . . . . . . . (520) 629-0504 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376 Rooter 2000 Plumbing and Drain Valleywide . . . . . . . . . . . . . . . . (480) 967-5943 Roto-Rooter Service & Plumbing Co. Maricopa County* . . . . . . . . . . (800) 381-4161 Roto Rooter Plumbers (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 741-0796 West Coast Plumbing & Air Metro Phoenix* . . . . . . . . . . . . (623) 582-1117

plumBing FixtuRes & supplies Ferguson Enterprises, Inc. Tucson* & Surrounding Area* . (520) 792-1700 Plumbing Suppliers Inc. Metro Tucson* . . . . . . . . . . . . . (520) 326-6433 Roto Rooter Plumbers (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 741-0796

plumBing pRoducts manuFactuReR Moen Incorporated Nationwide* . . . . . . . . . . . . . . . (440) 962-2000

political consulting Capitol Consulting, LLC Phoenix. . . . . . . . . . . . . . . . . . . (602) 712-1121

pool FuRnituRe manuFactuReR Leisure Creations Nationwide. . . . . . . . . . . . . . . . (866) 765-6726

pool seRvice & RepaiR Silver Lining Pool Service, LLC Metro Phoenix* . . . . . . . . . . . . (480) 359-6380

pool/patio FuRnituRe-ReFuRBisHing Sun Patio Furniture Nationwide* . . . . . . . . . . . . . . . (480) 227-2776

pRinting & maRketing Allegra-Integrated Marketing & Print Solutions Metro Phoenix*,Nationwide*. . (480) 941-4842 DP Solutions, Inc. Metro Tucson . . . . . . . . . . . . . . (520) 393-3551 SIGNWORX Nationwide* . . . . . . . . . . . . . . . (602) 268-1875

pRocess seRvice & evictions AAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953 Acquisition Process Serving Statewide* . . . . . . . . . . . . . . . . (602) 486-5894

pRoFessional poopeR scoopeR & poRteR seRvice Poo Prints SW- DSG Enviro-Tech Statewide* . . . . . . . . . . . . . . . . (602) 633-4994

pRopeRty management soFtwaRe AppFolio, Inc. Nationwide* . . . . . . . . . . . . . . . (805) 617-2163 NQUEUE BillBack, LLC Nationwide* . . . . . . . . . . . . . . . (602) 426-1550 Yardi Systems, Inc. Nationwide* . . . . . . . . . . . . . . . (805) 699-2040

pRopeRty tax consulting R.L. Cohen & Associates, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 640-9777 Thomson Reuters Nationwide. . . . . . . . . . . . . . . . (480) 270-6011

puBlic HealtH Public Health . . .American Lung Association in Arizona Metro Phoenix* . . . . . . . . . . . . (602) 258-7505 Maricopa County Tobacco Use Prevention Program Maricopa County . . . . . . . . . . . (602) 372-7272

Real estate BRokeRs/commeRcial CB Richard Ellis Worldwide . . . . . . . . . . . . . . . . (602) 735-5555

Marcus & Millichap (Cliff David) Valleywide* . . . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap (Pete TeKampe) Metro Phoenix* . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap (Richard Butler) Metro PHX & Metro Tucson. . . (602) 952-9669 Transwestern Commercial Services Valleywide* . . . . . . . . . . . . . . . (602) 956-5000

Real estate BRokeRs/multi-Family Apartment Realty Advisors Statewide* . . . . . . . . . . . . . . . . (602) 252-4232 PTE Real Estate Group Metro Phoenix* . . . . . . . . . . . . (480) 344-1732

Real estate seRvices/consulting Michael A. Lieb, Ltd. Metro Phoenix . . . . . . . . . . . . . (602) 870-9741

ReFinisHing/ResuRFacing Alliance Refinishing, LLC Statewide* . . . . . . . . . . . . . . . . (623) 249-2573 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . (602) 468-0739 NuSurface Phoenix Metro, LP Statewide* . . . . . . . . . . . . . . . . (602) 395-2007

ReFuse Removal & Recycling seRvices Republic Services Valleywide* . . . . . . . . . . . . . . . (602) 442-5997 Saguaro Environmental Services Pima County* . . . . . . . . . . . . . . (520) 745-8820

Renovation supplies Renovations Plus Nationwide. . . . . . . . . . . . . . . . (303) 465-9009

RenteRs insuRance Assurant Specialty Property Nationwide. . . . . . . . . . . . . . . . (702) 824-1384 Bader Company Nationwide. . . . . . . . . . . . . . . . (888) 223-3726 Better NOI Nationwide. . . . . . . . . . . . . . . . (888) 219-9105 Renters Legal Liability, LLC Nationwide* . . . . . . . . . . . . . . . (801) 994-0237

Resident ReFeRRal seRvices Apartment Hunters . . . . . . . . . . . . . Valleywide* (602) 863-1500

Retention/Resident seRvices AIM Cruise Incentives Nationwide* . . . . . . . . . . . . . . . (818) 706-9822 Apartment Life Statewide . . . . . . . . . . . . . . . . . (623) 243-0120 Rainbow Housing Assistance Corporation Metro Phoenix . . . . . . . . . . . . . (623) 889-3391

Revenue management soFtwaRe Rainmaker Nationwide. . . . . . . . . . . . . . . . (678) 578-5700

RooF coatings Arizona Foam & Spray, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8176 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Red Mountain Roofing, LLC. Metro PHX* & Metro Tucson* . (480) 268-7379 RenCo, LLC Statewide* . . . . . . . . . . . . . . . . (602) 867-9386 Roofing Southwest AZ*, NV* & South CA*. . . . . . . (480) 752-8550

RooFing seRvices Arizona Foam & Spray, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8176 ATI Statewide* . . . . . . . . . . . . . . . . (623) 434-9445 ATI (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400 BluSky Restoration Nationwide*,Statewide*. . . . . . (602) 689-7801 Broken Arrow Construction Company Statewide* . . . . . . . . . . . . . . . . (480) 890-2322 Diversified Roofing Corporation Metro Phoenix,Metro Tucson. . (602) 850-8265 Diversified Roofing Corporation of Tucson Metro Tucson . . . . . . . . . . . . . . (520) 670-1004 Gryphon Companies, Inc. . . . . . . . . Statewide* (480) 994-5500 Inca Roofing, Inc. . . . . . . . . . . . . . . . Statewide* (602) 544-0998 Jim Brown & Sons Roofing Co. Inc Statewide* . . . . . . . . . . . . . . . . (623) 247-9252 KY-KO Roofing Systems . . . . . . . Metro Phoenix (602) 944-4600 Paramount Roofing Metro Phoenix* . . . . . . . . . . . . (480) 292-7929 Red Mountain Roofing, LLC. Metro PHX* & Metro Tucson* . (480) 268-7379 RenCo, LLC Statewide* . . . . . . . . . . . . . . . . (602) 867-9386 Roofing Southwest AZ*, NV* & South CA*. . . . . . . (480) 752-8550 Seamless Services, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 964-1052 Starkweather Roofing, Inc Statewide* . . . . . . . . . . . . . . . . (602) 997-0529 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427 Sunvek Metro Phoenix* . . . . . . . . . . . . (623) 349-7663 Titan Restoration Of Tucson, Inc Metro Tucson* . . . . . . . . . . . . . (520) 888-4826 United Asset Services Nationwide* . . . . . . . . . . . . . . . (602) 340-8274 Western Roofing Systems, Inc. AZ*, NV* & South CA*. . . . . . . (480) 967-8073

RooFing and wateR pRooFing consultants Arizona’s Roof Consultant, LLC Statewide* . . . . . . . . . . . . . . . . (480) 557-6255

RuB systems Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . . (866) 866-0333 Multifamily Utility Company Nationwide* . . . . . . . . . . . . . . . (800) 266-0968

scReen dooRs & Bug scReens Blind Co. Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8098

scReening seRvices AmRent Nationwide* . . . . . . . . . . . . . . . (855) 214-4743 Residentcheck Nationwide. . . . . . . . . . . . . . . . (972) 404-0808

scReening seRvices/cRedit RepoRts AAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953 Airfactz Nationwide* . . . . . . . . . . . . . . . (800) 729-7776 Better NOI Nationwide. . . . . . . . . . . . . . . . (888) 219-9105 Contemporary Information Corporation Nationwide* . . . . . . . . . . . . . . . (800) 754-0009 CoreLogic SafeRent Nationwide* . . . . . . . . . . . . . . . (623) 670-3273 Credit Plus, Inc. Nationwide. . . . . . . . . . . . . . . . (800) 258-3488 Investigative Screening Valleywide* . . . . . . . . . . . . . . . (480) 305-1350 LexisNexis Resident Screening Nationwide* . . . . . . . . . . . . . . . (480) 272-7862 National Tenant Network - Arizona (NTN-AZ) Statewide* . . . . . . . . . . . . . . . . (480) 607-5288 On-Site.com Nationwide* . . . . . . . . . . . . . . . (602) 616-3279 RealPage, Inc. Worldwide* . . . . . . . . . . . . . . . (877) 325-7243 Reliable Background Screening Nationwide* . . . . . . . . . . . . . . . (602) 870-7711 The Screening Pros Nationwide* . . . . . . . . . . . . . . . (602) 540-8786

secuRity deposit alteRnatives Better NOI Nationwide. . . . . . . . . . . . . . . . (888) 219-9105 SureDeposit Nationwide. . . . . . . . . . . . . . . . (800) 531-7873

secuRity guaRd seRvices A Urban Tactical Security Metro Phoenix* . . . . . . . . . . . . (602) 328-0005 Blue Steel Security Services Statewide* . . . . . . . . . . . . . . . . (602) 283-4827 Eagle Eye Security Services, LLC Metro PHX* & Metro Tucson* . (623) 826-2067 Elite Protective Services Phoenix. . . . . . . . . . . . . . . . . . . (480) 792-1515 Emerald Security Group Metro PHX* & Metro Tucson* . (623) 251-6056 Hite Security, LLC. Metro Tucson . . . . . . . . . . . . . . (520) 298-8834 Layne Security LLC Metro Phoenix*,PHX* & Surrounding Area* . . . . . . . . . . . . . . . . . . . . . . . . . (623) 377-6847

secuRity seRvices A Urban Tactical Security Metro Phoenix* . . . . . . . . . . . . (602) 328-0005 Core Security Services Valleywide* . . . . . . . . . . . . . . . (602) 518-6597 Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 244-1100 Securitas Security Services USA Nationwide* . . . . . . . . . . . . . . . (602) 414-3659 Securitas Security Services USA (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 296-3833 Signal 88 Security Valleywide* . . . . . . . . . . . . . . . (623) 580-9416 Tatalovich & Associates, Inc. Phoenix. . . . . . . . . . . . . . . . . . . (602) 264-0007 Valley Protective Services, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 777-0003

seweR & dRain cleaning Brewer Commercial Services Valleywide* . . . . . . . . . . . . . . . (602) 789-8858 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

seweR line cameRaing RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

sHopping evaluations Ellis, Partners in Mystery Shopping (EPMS) Nationwide* . . . . . . . . . . . . . . . (972) 256-3767

signs Fusion Sign and Design Nationwide* . . . . . . . . . . . . . . . (602) 288-8903 SIGNWORX Nationwide* . . . . . . . . . . . . . . . (602) 268-1875 Tile Signs & Graphics Statewide . . . . . . . . . . . . . . . . . (480) 967-6029

social netwoRking The I Too Corp Nationwide* . . . . . . . . . . . . . . . (920) 254-9400

soFtwaRe FoR apaRtment/Residential pRopeRty mgmt AmSI Nationwide. . . . . . . . . . . . . . . . (404) 644-3203

solaR eneRgy Harmon Solar Statewide* . . . . . . . . . . . . . . . . (623) 879-0010

steps Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . (602) 494-1556 Neece Precast & Supply Phoenix. . . . . . . . . . . . . . . . . . . (602) 242-1869 STIMCO Precast Products Nationwide* . . . . . . . . . . . . . . . (480) 898-8132 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

stReet sweeping All City/Tri City Power Sweep Valleywide* . . . . . . . . . . . . . . . (602) 678-0059 Epic Sweeping Service Valleywide* . . . . . . . . . . . . . . . (623) 516-9014 Sunstate Sweeping, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 415-1506 Sunstate Sweeping, LLC. (Tucson) Tucson* & Surrounding Area* . (520) 293-0400

suB-FlooRing Genie Services Valleywide* . . . . . . . . . . . . . . . (623) 582-6111 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

suB-meteRing Comptrol Technologies Valleywide* & Tucson* . . . . . . (602) 392-2292 Conservice Utility Management & Billing . . . . . Nationwide* . . . . . . . . . . . . . . . (866) 866-0333 Minol USA Statewide . . . . . . . . . . . . . . . . . (888) 766-1253 National Exemption Service, Inc. Nationwide. . . . . . . . . . . . . . . . (800) 241-8651 NWP Services Corporation Nationwide* . . . . . . . . . . . . . . . (949) 735-2625 Spectrum Phoenix, LLC dba Edison Micro Utilities Statewide* . . . . . . . . . . . . . . . . (602) 274-1030

Utilities Management Concepts, Inc. Nationwide. . . . . . . . . . . . . . . . (626) 303-5553

supplies - electRical, HaRdwaRe & plumBing Wilmar Industries, Inc. Valleywide . . . . . . . . . . . . . . . . (800) 345-3002

swimming pool deck ResuRFacing Coral Pools, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 831-7932 Imagine Architectural Concrete, LLC. Statewide . . . . . . . . . . . . . . . . . (480) 557-5533 Superior Pool Construction Statewide . . . . . . . . . . . . . . . . . (602) 395-0700 The Sharper Edge, Inc. Metro Phoenix* . . . . . . . . . . . . (480) 539-6566

swimming pool design, const. & Remodel Coral Pools, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 831-7932 Desert Tropics Custom Pools, Inc. Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool Renovation commeRcial Coral Pools, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 831-7932 Desert Tropics Custom Pools, Inc Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool RepaiR & Remodel Coral Pools, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 831-7932 Safari Pools & Landscape Valleywide* . . . . . . . . . . . . . . . (480) 633-6494

swimming pool ResuRFacing Coral Pools, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 831-7932 Desert Tropics Custom Pools, Inc. Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool supplies & cHemicals Coral Pools, Inc. Statewide* . . . . . . . . . . . . . . . . (480) 831-7932 Leslie’s Poolmart Inc. Valleywide* . . . . . . . . . . . . . . . (602) 366-3926 Specialty Cleaning Valleywide* & Metro Tucson* . (480) 241-7525

tecHnology consulting LeeShanok Network Solutions Statewide* . . . . . . . . . . . . . . . . (520) 888-9122 LeeShanok Network Solutions (Phoenix) Statewide* . . . . . . . . . . . . . . . . (602) 277-5757 Virtual Office Global, LLC Metro Phoenix,Nationwide . . . (602) 297-5255

telepHone answeRing & messaging systems Answer Phoenix Metro PHX* & Metro Tucson* . (602) 248-8080 Corporate Answer/Arizona Action Paging Nationwide* . . . . . . . . . . . . . . . (602) 244-1833

telepHone systems Century Link Statewide* . . . . . . . . . . . . . . . . (800) 366-8201 Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . (520) 629-8414

teRmite elimination Arizona Exterminating Metro PHX* & Metro Tucson* . (602) 275-8555 Arizona Exterminating (Tucson) Metro Tucson* . . . . . . . . . . . . . (520) 327-7400 City Wide Pest Control, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 944-0099 Dynamic Pest Solutions, LLC Metro Phoenix . . . . . . . . . . . . . (602) 721-9851 KY-KO Pest Prevention, Inc. Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

towing & paRking enFoRcement AMP Towing & Recovery Statewide* . . . . . . . . . . . . . . . . (602) 437-1849 Arizona Parking Enforcement Metro Phoenix* . . . . . . . . . . . . (480) 232-6556 Arizona Parking Management by Bronco Metro Tucson* . . . . . . . . . . . . . (520) 885-1925 Charity Towing Metro Phoenix . . . . . . . . . . . . . (602) 249-2169 Go Green Environmental Metro Phoenix* . . . . . . . . . . . . (480) 274-0043

towing seRvice All City Towing Valleywide* . . . . . . . . . . . . . . . (480) 255-2489 All Valley Impound/United Road Towing Valleywide* . . . . . . . . . . . . . . . (602) 523-3322 Kwik Tow Valleywide* . . . . . . . . . . . . . . . (623) 444-1020 R & M Towing LLC Valleywide . . . . . . . . . . . . . . . . (602) 415-1565 SWAT Towing & Parking Enforcement Towing Service Valleywide* . . . . . . . . . . . . . . . (480) 644-8181

tRee seRvice All Year Round Expert Tree Care Metro PHX* & Metro Tucson* . (602) 647-4747 Arizona Treeworks Valleywide* . . . . . . . . . . . . . . . (602) 841-2900 Phoenix Tree Service, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 866-2013 Premier Tree Service Inc Valleywide* . . . . . . . . . . . . . . . (602) 550-4154 ProQual Landscaping Metro Phoenix . . . . . . . . . . . . . (480) 456-0608 Silver Lands, Inc. Metro Phoenix . . . . . . . . . . . . . (702) 459-3192 Top Leaf Tree Service Metro Phoenix* . . . . . . . . . . . . (480) 833-6465 Tree Doctors, Inc. East Valley*. . . . . . . . . . . . . . . . (480) 844-4037 Tree Pros, LLC Valleywide* . . . . . . . . . . . . . . . (602) 216-0400 Treetek Statewide . . . . . . . . . . . . . . . . . (602) 705-1110

Salt River Project (SRP) Valleywide* . . . . . . . . . . . . . . . (602) 236-4480

utility allocation Billing Comptrol Technologies Valleywide* & Tucson* . . . . . . (602) 392-2292 Multifamily Utility Company Nationwide* . . . . . . . . . . . . . . . (800) 266-0968

utility Bill auditing National Exemption Service, Inc. Nationwide. . . . . . . . . . . . . . . . (800) 241-8651

vending seRvices Larsen Vending Metro Phoenix* . . . . . . . . . . . . (602) 257-8727 Vilar Vending, Inc. Metro Phoenix . . . . . . . . . . . . . (480) 502-0905

video liBRaRy DVD in Demand Statewide* . . . . . . . . . . . . . . . . (480) 234-9684 Resident Entertainment Services Nationwide* . . . . . . . . . . . . . . . (623) 399-8859

video mysteRy sHopping Business Observations West of the Mississippi* . . . . . . (623) 594-2113 The Buyer’s View, LLC Statewide . . . . . . . . . . . . . . . . . (623) 594-0544

wasHeRs & dRyeRs - coin meteRed Coin & Professional Equip. Company Phoenix*. . . . . . . . . . . . . . . . . . (602) 248-0808 Coin & Professional Equip. Company (Tucson) Tucson* . . . . . . . . . . . . . . . . . . (520) 790-7377 Coinmach Service Corp. Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 Excalibur Laundries, Inc Statewide* . . . . . . . . . . . . . . . . (714) 437-9000 Macgray Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . . (602) 279-3399 Macgray Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . . (800) 622-4729

waste management Right Away Disposal Metro PHX & Metro Tucson. . . (480) 907-9298 Valet Waste Nationwide. . . . . . . . . . . . . . . . (813) 247-7524 Waste Consolidators, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 897-3601 Waste Management Statewide* . . . . . . . . . . . . . . . . (888) 964-9760

wateR conditioning & puRiFication Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . (480) 835-8220 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

wateR conseRvation Bottom Line Utility Solutions, Inc. Nationwide. . . . . . . . . . . . . . . . (949) 707-1311

wateR damage/stRuctuRal dRying & mold Remediation Ace Construction Services, LLC Valleywide* . . . . . . . . . . . . . . . (602) 840-4500 Adanac Enterprises Corp. Statewide* . . . . . . . . . . . . . . . . (623) 266-2761 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . (602) 765-6162 Fine Point Finishes & DDR Statewide* . . . . . . . . . . . . . . . . (623) 465-1091 First Choice Restoration, Inc Metro PHX & Metro Tucson. . . (480) 981-1131 Har-Bro West, Inc. Metro PHX* & Metro Tucson* . (480) 449-3900 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . (480) 988-5304

wateR HeateRs Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . (480) 835-8220 RainForest Plumbing & Air Valleywide* . . . . . . . . . . . . . . . (602) 253-9376

wateR vending Arjencia Water Metro Tucson . . . . . . . . . . . . . . (520) 882-0200 RainMaker Technologies Tucson* . . . . . . . . . . . . . . . . . . (520) 745-9117

weBsite development G5 Nationwide. . . . . . . . . . . . . . . . (541) 633-7271

welding Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . (602) 494-1556 Genie Services Valleywide* . . . . . . . . . . . . . . . (623) 582-6111 Sunmaster Valleywide* & Tucson* . . . . . . (602) 268-1427

window cleaning Madeline’s Meticulous, The Cleaning Specialists Valleywide* . . . . . . . . . . . . . . . (480) 659-9141

window coveRing Apartment Interior Supply Valleywide . . . . . . . . . . . . . . . . (480) 964-7600 B&B Window Coverings, LLC Phoenix. . . . . . . . . . . . . . . . . . . (480) 991-1500 Blind Co. Inc. Statewide* . . . . . . . . . . . . . . . . (480) 834-8098

uniFoRms, appaRel & accessoRies Tortuga Promotions Nationwide* . . . . . . . . . . . . . . . (480) 966-9076

utilities APS Statewide* . . . . . . . . . . . . . . . . (602) 250-2966 Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . . (866) 866-0333

*Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units). 20

Apartment News • February 2013

GE Appliances is the #1 choice of * property managers and owners!

• Local delivery from local inventory • Next-day delivery available • GE expert installation service available • GE owned and operated service organization For additional information on GE Appliances, contact the GE office at 461 W. Apache Trail #135, Apache Junction, AZ 85120. Phone: 800-782-8045. *Based on an independent survey of property management personnel comparing 14 to 18 cu. ft. refrigerators.

Apartment News • February 2013 68815_2_ca_ prop_mgnt_10_1p.indd 1

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