U TAH UTAH
SALT LAKE CITY • OGDEN • PROVO
Professional Publishing, Inc
OFFICIAL PUBLICATION
www.TheLandlordTimes.com
OF THE
January 2013
UTAH APARTMENT ASSOCIATION
Vol. 5 Issue 1
SALT LAKE CITY • OGDEN • PROVO
MONTHLY CIRCULATION TO MORE THAN 6,000 UTAH APARTMENT OWNERS, PROPERTY MANAGERS, ON-SITE & MAINTENANCE PERSONNEL
Steve Randall Installed as 2013 UAA President Steve Randall, owner of Welch Randall Real Estate, has been installed as the 2013 UAA President. A seasoned businessman, Steve has bought and sold many businesses over the years. One of his most successful was the Muzak franchise, where Steve was instrumental in working with Congress to pass legislation concerning business and limited fees. Steve sold that business in the late 90’s. After returning from serving as a Mission President in Japan, Steve bought a real estate company that managed rental properties for independent owners. He found he loved the real estate and property management business. “I wish I had invested in this business first because it’s my favorite,” says Steve.
Steve is a people person who has volunteered extensively in his life, both for his church and in the community. In addition to two missions to Japan, Steve has served as President of a regional church organization twice. He has been on many boards, including serving as President of the Multiple Listing Service board and 16 years on the UTA (Utah Transit Authority) Board of Directors, serving twice as President of UTA where he was involved in getting federal funding to build Trax and Frontrunner. “I love serving on boards and giving back. For so long I learned so much and benefited so much from the UAA and I am honored to be able to give back by serving as President,” Steve says.
Dealing with Abandoned Premises Adapted from “Guidelines for Owners and Managers of Rental Properties in Utah” by James M. Deans “Premises Abandonment” is assumed when the rent is 15 days past due, the renter has not notified you that he or she will be gone, and there is no evidence they are there except that their possessions are still there. It is best to check with neighbors to see if anyone has seen the te¬nant before declaring the premises abandoned. Also, if the renter has given you a place of employment or any other places to contact him, landlords should follow up there. Your goal is to find out where your tenant is before declaring the place abandoned. If you have tried everything and have no hope of contacting the renter you can post an Abandonment Notice—stating that in 24 hours the apartment will be considered abanProfessional Publishing, Inc PO Box 30327 Portland, OR 97294-3327
doned. You may also want to send copies of this notice to the last known address and any emergency contacts on the lease or application. If there is no response after the 24 hours, the owner may move and store the renter’s possessions, re-key the apartment, and attempt to re-rent the unit. When moving the renter’s possessions, be sure to document everything in the apartment. Renters may be charged the moving and storage costs. Items must be held for 30 days from the time Abandonment is Continued on page 3 Page 5
2013 TOP PRIORITIES
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Steve’s company currently manages almost 1,500 homes and apartments for rent. They also do real estate sales and help investors buy and sell properties, as well as manage HOA’s. His son Brad, who is involved in the business and is Steve’s broker and office manager, helps cover the business so Steve can spend an average of 8-10 hours a week attending meetings, visiting industry members, and helping fulfill the UAA’s mission and serve the rental housing industry.
UTAH
Increasing Community Reviews Online Should Be On The Top of Your Marketing "To Do List" for 2013
Here are few tips on how to increase the number of reviews you receive on Yelp and Google Places. These are very easy to use tips that can greatly improve the number of reviews. Why is this goal of increasing your online reviews so important? According to research by the Opinion Research Corporation (ORC), 84% of Americans say that their buying decisions are highly influenced by online reviews. Give this a minute of thought and you'll realize that you also read reviews make decisions based on what you have read. Also, the number of reviews the community has on Google Places, the rating, and frequency of those reviews is correlated with the visibility of your listing according to research and local search ranking factors. http:// www.davidmihm.com/local-searchranking-factors.shtml
Increase review today by adding calls to action: The testimonials page on your website is not only a great place to add great reviews about your apartment community and company, but is also a great page to add a call to action for residents to leave reviews. We made it easy by adding links to read and write reviews for Google, ApartmentRatings.com and Yelp. Make certain you and your teams are actively asking for reviews: Have call outs in your email signatures, on the leasing desks, and on all social media channels asking residents to leave reviews on the channels that are important to you. Link back to the resident reviews page on the website via social media posts so future residents can read great reviews and click to read or write reviews on the channel of their choice right from your website. We've seen great results for clients of whom we've added a reviews page linking to their resident's reContinued on page 3
UTAH
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The Landlord Times - Utah • January 2013
UTAH ...continued from front page possessions back to the renter. The renter must make reasonable efforts to reclaim the possessions within 30 days from date of abandonment. The other time abandonment occurs is when the rent is past due and the renter has moved out all his possessions. In this situation there has been a surrender of the premises back to the owner and he may re¬key and re-rent the property. Since the renter has moved out all of his property there will seldom be any clash over this changing of the locks. Again, abandonment should be used only when all attempts to go through the normal channels have been exhausted. Especially in this area, it is good to counsel with your attorney, laying out to him all the facts before proceeding to change the locks without a court order.
Definition of Premises Abandonment 78-36-12.3. Definitions. (3) "Abandonment" is presumed in either of the following situations: (a) The tenant has not notified the owner that he or she will be absent from the premises, and the tenant fails to pay rent within 15 days after the due date, and there is no reasonable evidence other than the presence of the tenant's personal property that the tenant is occupying the premises; or
(b) The tenant has not notified the owner that he or she will be absent from the premises, and the tenant fails to pay rent when due and the tenant's personal property has been removed from the dwelling unit and there is no reasonable evidence that the tenant is occupying the premises.
UTAH
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Increasing ...continued from front page views profiles on Google Places, and Yelp. It's critical to make certain that the entire community team is encouraging residents to leave reviews on these channels by providing them with the direct URL to the reviews
This law should not be used to circumvent the normal legal pro¬cesses when the renter is around but making himself scarce. Always serve at least a 3-Day Notice to Pay Rent or Vacate by posting and mailing a copy to such a renter.
landing page on the community's website. Leave a card in each apartment where a service request has been taken care of... watch how call backs suddenly decrease!
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declared before they can be discarded or sold. Items like personal papers and journals that have sentimental value and are not too bulky to store should be kept a longer period as usually these items were in¬advertently left by the renter and although the owner will be legally correct in disposing of these items, it will only cause ill will if the renter does return for those items. The owner is entitled to his rent until he re-rents the premises or un¬til the end of the rental term, whichever comes first after the abandon¬ment. However, the owner cannot hold the renter’s possessions as ran¬som for rent unless he has a court order permitting him to do so. The owner can however demand that renter pay him his moving and storage costs before releasing the
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UTAH
Legislative Session Begins By Paul L. Smith, Executive Director
The fourth Monday in January every year marks the beginning of the 45-day session of our Utah State Legislature. 75 Representatives and 29 Senators will consider issues and make decisions that affect your daily business lives. This year there are several large issues in front of legislature that affect
you. The way owners tow vehicles off rental properties, who should and shouldn’t be licensed to perform property management, how long owners are required to store abandoned property -these are just some of the many issues that will be considered. One of the primary reasons to have Utah Apartment Association is to represent your interests on Capitol Hill and make the arguments for fair
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UTAH
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ments and representations made in advertising and news articles contained in this publication are those of the advertiser and authors and as such do not necessarily reflect the views or opinions of Professional Publishing, Inc. The inclusion of advertising in this publications does not, in any way, comport an endorsement of or support for the products or services offered. Metro Apartment Manager is produced monthly and is published by Professional Publishing Inc. An Oregon Corporation. PO Box 30327 Portland, OR 97294-3327. (503) 221-1260 • (800) 398-6751 Copyright 2012. All rights reserved.
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888-244-0401) and we will get you all the information you need. Third, if you or someone you know is not a member of the UAA, encourage them to support our cause and become a part of those who support and advocate for the rental housing industry. Together we can continue to be one of the most effective advocates for our industry, protect our livelihood, and continue to play an invaluable role in providing housing for American families.
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UTAH APARTMENT ASSOCIATION President • Carol Nelson
Past President • Randy Rounds
President Elect • Steve Randall
Secretary • Amy Sexton
Treasurer • Matt Degraw
2013 Top Priorities At an NAA (National Apartment Association) meeting I attended several months ago, the speaker mentioned that the reason for political advocacy was so each of our elected officials would understand how the laws they introduce and impose on us impact our businesses. It is crucial for us to be at the table so we can influence how governmental policies impact our businesses and industry. In that meetings, they speaker also said that if we are not at the table, than we are on the menu. The Utah Apartment Association has done a great job for its members in continu-
ally being “at the table” in order to ensure that the multifamily housing industry is not “on the menu” during Utah’s legislative session. The advocacy provided by the UAA for all landlords and property managers in Utah is a great boon to our industry. We need to continue to be vigilante in this area.
448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org
members understand the new property management rules coming from the Division of Real Estate, while working to meet the other needs or our diverse and large membership. We are excited for 2013 and for a wonderful year in the multifamily housing industry.
employees, expanding good landlord programs, and providing specialized training for maintenance personnel and property managers. Better training means better service to the public which enhances our image and improves our industry. We will continue to update the current forms, as well as adding new forms, and will help
The UAA provides many valuable services to its members, but over my term as President of the Board I hope to expand the services for our membership—including providing training for our membership and their
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UTAH PRODUCTS & SERVICES GUIDE The following companies support the rental housing industry by funding education, government affairs and supporting activities. We encourage you to give them an opportunity to earn your business first. Listing in this guide does not constitute endorsement by the UAA. You are encouraged to check references and get bids in writing. 1031 EXCHANGE Cost Segregation Authority . . . . . . . . . . . . . . . . . . . . . . . . . . 801 764-9100 Zions Bank/Exchange Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-1031
24 HRS/AFTER HOURS EMERGENCY SVC ServiceMaster by Restoration Xperts . . . . . . . . . . . . . . . . . . . . . . . . . . 801-310-8565
ACCOUNTING Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 8018930333 Bouwhuis, Myron . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-1357 J & K Accounting & Financial Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-755-6027 JM Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-893-0333
ADVANCE LOANS Check City . . . . . . . . . . . . . . . . . . . . . . . . . . 801-858-0331
ADVERTISING Apartments.com . . . . . . . . . . . . . . . . . . . . . . . . . .888-658-RENT Apartment Guide of Greater Salt Lake . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-8858 Apartments For Rent Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . 801-352-4957 Apartment Radar . . . . . . . . . . . . . . . . . . . . . . . . . . 801-901-0237 Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433 Media One of Utah, A Newspaper Agency . . . . . . . . . . . . . . . . . . . . . . . . . . 801-204-6274 Move.com . . . . . . . . . . . . . . . . . . . . . . . . . . 303-688-4542 Online Image Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 801-858-3543 Rent.Com, an Ebay Company . . . . . . . . . . . . . . . . . . . . . . . . . . 310-586-9521 U of U Off Campus Housing Svc . . . . . . . . . . . . . . . . . . . . . . . . . . 434-817-0721 WebListers . . . . . . . . . . . . . . . . . . . . . . . . . . 800-784-2155
AFTER HOURS EMERGENCY 24 HR Flood Response Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 877-735-6637 Alpine Cleaning & Restoration Specialists, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 435-563-3707
ALL NATURAL FERTILIZER Oasis Industries . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-4997
APARTMENT RENTAL GUIDES Simply Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . 801-201-9004
APPLIANCE/ELECTRONICS RC Willey . . . . . . . . . . . . . . . . . . . . . . . . . . 801-622-7400
APPLIANCES Appliance Parts Company . . . . . . . . . . . . . . . . . . . 480-755-0007 EXT 241 Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Precision Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-7033 Reliable Parts . . . . . . . . . . . . . . . . . . . . 801-486-2357 x 2108
ASPHALT MAINTENANCE Precision Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . 801-991-0158
ASPHALT SERVICES Bonneville Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . 801-225-3544 Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575 Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622 T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626
ATTORNEY Arnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . 8014750123 David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122 Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533 Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848 Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879 Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611 LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488 Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037 Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266 Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800 Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870 Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303 Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600
AUTOMATED GATES Community Controls . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010
BANK SERVICES Key Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825 Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265
BANKING Wells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237
BACKGROUND CHECKS CoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736 Global Background Checks . . . . . . . . . . . . . . . . . . . . . . . . . . 801-823-3307 LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798 On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828 RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476 Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181 Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900 Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619 Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005
BATHROOM RENOVATION Bath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200
BATHTUB & TILE REFINISHING
Miracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101 Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275
BLINDS Dun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536
CABINETS Chris & Dick's Cabinets and Countertops . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-8815 Parr Cabinet Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . 801-887-7277
CABLE TELEVISION Groove Satellite and Entertainment . . . . . . . . . . . . . . . . . . . . . . . . . . 801-839-3497 Orbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040
CARPET AND FLOORING Contractors Warehouse LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1751 Fibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300 Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123 Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887 Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077 Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922 Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981
CARPET CLEANING Cliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777 Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308 Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107 Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100
CLEANING Super Duper Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-3082
CLEANING COMPANY All Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846
COLLECTION SERVICES National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858 NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466 North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982 Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766
COLLECTIONS Rent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119
COMMUNICATIONS A 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199 Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098
CONSTABLES Wasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400
CONSTRUCTION Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100
CORPORATE & VACATION RENTALS Utah Living . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-0333
CUSTOMER SERVICE TRAINING CONTACTPOINT . . . . . . . . . . . . . . . . . . . . . . . . . . 435-674-6643
DEFAULT INSURANCE Leaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 615-595-7337
DRAIN CLEANING Precision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025 Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910
DRYER VENT CLEANING Beehive Duct (DBA) A-Alpha . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-947-080
ELECTRICAL All Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098 Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420 Electrowire & Com Maintenance LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-787-6027 Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320
ENERGY CONSERVATION/SAVINGS Questar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753 Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459
FENCING SimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336
FINANCIAL ADVISOR Clear Day Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-9044
FINANCING Marcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600 Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011
FIRE & FLOOD RESTORATION Rainbow International Restoration & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-3646
FIRE EXTINGUISHER Sure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188
FIRE PROTECTION Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100
FITNESS EQUIPTMENT Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826 FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727
FLAGS, POLES, & BANNERS Colonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123 Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281 Flagworks International . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2088
FOUNDATION REPAIR Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302
FURNITURE RENTAL & SALES CORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678
GENERAL CONSTRUCTION Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555
GOLF CARS Intermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828
GRAFFITI PROTECTION Superior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378
HANDYMAN Casal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847 Quality Industrial Utah Remodeling, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-829-7210
HEATING & AIR Air Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580 Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292 Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583 Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401 Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150 Robert Love Heating & Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . 801-771-5579
HVAC SERVICES Humphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757
HVAC SUPPLIES Contractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565
INSPECTIONS Albion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347
INSULATION PeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873
INSURANCE American Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551 Cottonwood Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-5700 Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188 Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704 Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Linda F Burns Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . 801-518-3395 Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477 Sentry West Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8468
6
Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416
INTERNET MyNewPlace.com . . . . . . . . . . . . . . . . . . . . . . . . . . 415-348-2066 Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022
INTERNET MARKEING First Call under Internet Markeing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-1635
LANDSCAPE MAINTENANCE Ace Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333 Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383 Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557 Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647 Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351 Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733 Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186 Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727 Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663 ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541
LANDSCAPING SERVICES Affordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347
LAUNDRY EQUIPMENT Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188 Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580 Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622 Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176 Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111
LEAD BASED PAINT REMEDIATION Salt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077
MAINTENANCE SUPPLIES Ferguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500 HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941
MANAGEMENT COMPANY Horizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033
MOVERS Kellogg Movers . . . . . . . . . . . . . . . . . . . . . . . . . . 801-300-1611
NEWSLETTERS Resident News . . . . . . . . . . . . . . . . . . . . . . . . . . 954-753-2793
ODOR REMOVAL BioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764
ON-SITE SECURITY Frontline Protective Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-250-9246
PAINT Kwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074 Pittsburgh Paint . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569
PAINTING Alpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007 CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027 Delta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535 Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495 Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786 Keeping It Green Maintenance Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-8817 Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737
PAPERLESS OFFICE SOFTWARE Red Gear Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . 801-529-9000
PARKING Parking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803
PARKING ENFORCEMENT Downtown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848
PEST CONTROL Advanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950 Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378 JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171 Orkin . . . . . . . . . . . . . . . . . . . . . . . . . . 801-628-2735 Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511
PET WASTE Doggie Deposit . . . . . . . . . . . . . . . . . . . . . . . . . . 866-398-3992 Zero Waste USA . . . . . . . . . . . . . . . . . . . . . . . . . . 800-813-4869
PLAYGROUNDS Big T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782
PLUMBING Budget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775 Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138 Mountain Contractors Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050 Nelson Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-603-6382 Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045 Randall Fern Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-2525 Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097 Rick England Plumbing Supplies LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-746-6122 Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522 Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278 The Landlord Times - Utah • January 2013
Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342 Shamrock Plumbing LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1690
POOL & SPA EQUIPMENT & SERVICE Aquatech . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120 Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212 Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707
PRINTING Delta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535 Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999
PROMOTIONAL PRODUCTS TLC Impressions, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-523-9474
PROPERTY MAINTENANCE ABC Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 801.572.0827 Innovative Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 801-260-1300 Mountain City Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . 801-394-2299 Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489 NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820 Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325 Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400
PROPERTY MANAGEMENT Action Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801 Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226 Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572 Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913 Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585 Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521 Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386 Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994 Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192 DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111 Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949 Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691 Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878 JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415 Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678 Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830 Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087 Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373 Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922 Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432 Property Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-3065 Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200 Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508
Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661 Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339 Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909 UtahLiving.com . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-0333 Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220 Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132 Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875 Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292 Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883
PROPERTY MANAGEMENT SOFTWARE AppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536 Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700 RealPage, Inc . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015 Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475
REAL ESTATE SERVICES Apartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221 Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824 Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610 Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500 ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800 NAI Utah/Mountain West . . . . . . . . . . . . . . . . . . . . . . . . . . 801-456-8806 WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761
RENTAL WEBSITE
SECURITY Addtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342 Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384 Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462 Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272 Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678
SECURITY DEPOSIT ALTERNATIVE SureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873
SHOPPING SERVICE Shop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693
SIDING James Hardie Building Products . . . . . . . . . . . . . . . . . . . . . . . . . . 949-348-4565
SIGNS Hightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464 Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576
SMOKE FREE MULTI-UNIT HOUSING Lease-term . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910 Salt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835 Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754
SNOW PLOWING SUPPLIES Intermountain Farmers Assoc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-254-3501
SNOW REMOVAL Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197
Propertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400
SOFTWARE Real Page, Inc. . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015
SALT The Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250
SCREENING The Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252
SIGNS Sign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576
SUB-METERING NWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668
TELEPHONE SERVICES Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512
TELEVISION Comcast . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658 Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475
TOWING Atomic Towing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-8295 Central Valley Towing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-8300 Snowy Mountain Research & Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-8300
TRASH VALET & RECYCLING WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306
TREE SERVICE Diamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749 Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996
ASTE MANAGEMENT Ace Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995 Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032 Innovative Waste Solutions, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-367-2703 Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287 Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750
WATER SYSTEMS Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127
WASTE SERVICES Waste Management . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188
WEBSITE DESIGN Black 5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020
WHOLESALE SUPPLIERS Wilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150
WINDOWS & DOORS Peachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255
OTHER ACSI . . . . . . . . . . . . . . . . . . . . . . . . . . 951-808-7254 Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433 Family Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110 Maintenance Solutions, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783 Rocky Mountain Power . . . . . . . . . . . . . . . . . . . . . . . . . . 801-722-9398 Salt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405 ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931
RENTERS INSURANCE Assurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000 Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853 Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237
RESTORATION COMPANIES Belfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212 Elite Construction & Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . 801-225-3271 Servpro of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228 Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363
RETAIL Shop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880
REWARD PROGRAMS BlackLedger Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-9064
ROOFING American Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276 Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991 Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663 Summit Roofing & Waterproofing . . . . . . . . . . . . . . . . . . . . . . . . . . 801-573-4203 Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681
Your Local CenturyLink Team is here to help you and your tenants! We can help you help your residents with Voice, High-Speed Internet and TV.
> We offer speeds up to 40 Mbps (where available) > Ask us about our referral program, Internet Basics, and CenturyLink Authorized Reseller program > Low rates, special discounts and money for referrals > We can also help you with your Small Business Needs
Chris Christiansen – 801.440.8789 Central Salt Lake City Account Manager Chris Larsen – 801.745.5302 SW Salt Lake County Account Manager Aaron Leonard – 801.608.6873 South Salt Lake County, West Jordan Local Retail Store – 801.685.2105
The Landlord Times - Utah • January 2013
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KEEP YOUR PROPERTY PROFITABLE The benefits of smoke-free housing include a reduction in maintenance expenses, a decrease in fire hazard, and an increase in tenant satisfaction. To learn more about what you can do, call the Utah Department of Health at
801.538.6754 or visit tobaccofreeutah.org/aptcondoguide.html
GO SMOKE-FREE
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The Landlord Times - Utah • January 2013