Rental Housing Journal Valley
August 2016
2. Ask the Secret Shopper – Technology vs Customer Service
4. Dear Maintenance Men – Countertops, Leaky Roofing and Cleaning Fiberglass Tubs
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Why Rental Housing Professionals Should Think About HR
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Be Aware Of Safety Issues, But Don’t Discriminate
ollowing the recent non-specific terrorist alert to apartment communities on possible terrorism, most landlords are looking at ways to assist the government and make their apartment communities safe and secure for their residents. However, there are other concerns management should also be aware of. On the one hand, landlords should not racially profile certain groups. They should treat all prospective and current residents the same. On the other hand, landlords should be aware of safety issues involving the condition of apartment
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ith the minute-to-minute demands of managing and servicing rental properties, who has time for HR? Best hiring and retention practices can take a back seat to maintenance repairs, rent collection, showings and listings, right? It’s true that HR usually can’t compete with maintenance emergencies and other such urgent matters, but it needs to be part of the regular routine. HR done well gives employers the tools to create a great workplace and to ensure compliance with employee-related laws and regulations. It sets and maintains a solid, stable foundation. Ignoring HR—or doing it poorly—is like building on unstable land: the foundation will eventually crack and, in a crisis, the structure will collapse. Bad HR is bad for business.
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By Scott Matthews, Director, Strategic Accounts, The Home Depot
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Let’s imagine a common scene: two prospective tenants have taken their lunch hour to visit a couple of nearby apartment complexes. The two places have similar rates and offer comparable perks to renters. Nevertheless, the prospective tenants
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Professional Publishing Inc., PO Box 6244 Beaverton, OR 97007
A. The landlord shall: 1. Comply with the requirements of applicable building codes materially affecting health and safety as prescribed in section 9-1303.
Six Steps for an Effective Preventative Maintenance Plan aintenance costs in rental apartment communities have increased by 1.3 percent over the past three years and are expected to continue growing, according to a recent survey from the National Apartment Association. Repairs are difficult to predict and – without a proper system in place – property managers can easily overlook certain areas until something breaks and needs a replacement. Be proactive and develop an effective preventative maintenance plan to keep units maintained and reduce the risk of potential repairs or even long term damage.
HR Helps You Create a Great Workplace
building and surrounding areas, as well as individuals that frequent the premises. The law does not require landlords to provide security at apartment communities. The Arizona Residential and Tenant Act (ARLTA), however, may confuse some residents. A.R.S. § 33-1324 states in part:
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