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Business Integrity

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Sherri V.

Sherri V.

There’s rules to the hair game. These rules are spoken and unspoken.

Being an honest person should always remain a priority.

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Let’s go over some basic hair rules shall we?

DO NOT be possessive over clients: Your clients will CHOOSE to continue doing business with you. Being a stylist isn't just how well you style hair. Your personality, spirit, and how you make clients feel all play a part in their experience.

DO NOT steal clients: There is no such thing as stealing a client. Clients choose who they want to do business with. If a stylist is talking bad about another stylist, using their position (such as an assistant or apprentice) to manipulate clients, or contacting clients after leaving a salon is not good stylist etiquette. Always have integrity! You will not be prosperous long term by being shady!

DO NOT mislead clients: If you don’t know something, be upfront about it. Consultations serve as a safe place for you and the client to consult about their hair goals. If you can not help, refer them out and LET THEM GO.

Hard Times

Life happens to all of us! We all go through things, but we still have to show up. I've done hair while going through a breakup, quarter-life crisis, car issues.

My biggest obstacle was being diagnosed with Polycystic Kidney Disease and I still showed up! I couldn’t show up for myself but I was determined to show up for my clients.

For months, I was devastated about the news but I couldn’t overwhelm my clients with it. I turned to my stylist-sister, Tracie, who is also a loctician.

We have the same values when it comes to serving clients. She was able to support me during that time.

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