2 minute read
Tracie Lee
from 100 K Loctician Book Review
by kimm.
Becoming more selfless is the key to longevity in this game. Doing hair you will change some of your ways. If you are a selfish person, you probably will not make it long in the industry.
“The wise will hear and increase their learning, And the person of understanding will acquire wise counsel and the skill.”
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Proverbs 1:5 AMP
And that's BIBLE!
Your clientele will grow. Trust YOUR process.
As a stylist (who's ACCEPTING MONEY) you have an obligation to show up and be consistent. This is the part of the game where love and dedication kicks in.
The Alternative: 9-5 job vs. BYOB (Build Your Own Business)
I'm sure we both remember those 9-5 corporate jobs days. Waking up at 6am for an 8am shift, half sleep, slowly getting dressed, and rushing to leave just to get stuck in traffic. You finally make it to work, fast walking to the building, then you realize you left your badge in the car.
Ugh! Turn around! Finally in the building, you pass and wave at extra perky co-workers knowing it's too early. It’s 7:59am and you can’t wait to be off at 5pm. Don’t let 5:05pm come and you still haven’t clocked out, now you ready to quit!
This job scenario was real for me for years before I decided to JUMP.
I will always remember this as the alternative to building my own business and playing by my own rules.
Here's a video to stay encouraged.
Scan the QR Code to watch "Steve HarveyJump Video".
All money ain't good money! Some clients will talk to you any kind of way because they are spending money with you! Don’t, I repeat don’t let anyone disrespect your business.
There are 3 types of clients to look out for:
The “No call No show” client
The “Non-payment” client
The “Not happy, Always complaining” client
These three clients are non negotiable in my world. No call, no show clients know they can’t make it. This type of client will continuously waste your time. Stop them after the first and definitely after the second time you see this red flag.
FIRED!
Non-payment clients are those who swears they didn’t know the prices, their card doesn’t work, or they need to pay you at a later time. Your business can’t survive off promises. With them, you run the risk of not getting paid at all. If you don’t stop them IMMEDIATELY, they will continue to ask for payment favors.
FIRED!!
Some clients will never be satisfied with any service you provide to them. They will question your knowledge and they will try to use dissatisfaction as a way to get discounts. They'll also have you correcting services you know we’re done correctly just so they can get another style or service for free. There’s plenty of stylist out there. It’s ok if they need someone else. Simple say, “Hey (client) you haven’t been happy with your service here the past few visits. I don’t think I’m the stylist for you. I’ll be more than happy to refer you to someone else.” Release them.
FIRED!!!
Letting clients go can be difficult. Protect your peace because that’s your entrepreneurial superpower. We have been trained to be on the disposable side of business. Now, you have the power to cultivate your own business structure.