A ‘Great Place to Work’

Creating a ‘great place to work’ is an objective for most employers, however, at Provide Community it is a goal the organisation is committed to achieving. It is well known that engaged employees have higher retention levels, enhanced levels of performance, better quality of work and support greater organisational success.

90%

Engagement score

62%

response rate

Measuring levels of engagement is critical to positively impacting Provide Community’s most vital resource… its people. In October 2021, we collaborated with ETS to launch a sophisticated engagement survey. ETS, who are business psychologists and recognised as leaders in the field of measuring employee engagement also count Marks & Spencer among its clients.

With a well-rounded question set, Provide Community was able to use the survey results to identify and resolve workplace issues. Understanding levels of employee engagement is key in an organisation which is centred around its patients, service users and customers, and where employees are typically asked to go ‘the extra mile’ when providing individualised care and support.

The survey response rate from over 1,000 employees was 62% and the engagement score recorded was 90%. As such, according to ETS, Provide finds itself 4% higher than other comparable organisations in terms of employee engagement. A tremendous result and one to build upon!