Coffee Shop Innovation 2017 Show Guide

SPONSORED BY

LEADING EVENT FOR COFFEE SHOP BUSINESS OWNERS The UK’s

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SHOW TIMES: 10AM - 5PM

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SEPTEMBER

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26 & 27

150 EDUCATIONAL

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BUSINESS ADVICE

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200 VISIONARY

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WELCOM TO COFFEE SHOP INNOVATION! @CoffeeShopExpo #MyCoffee17 It’s that time of year when thousands of professionals working across the café, coffee shop and catering industries pack out the ExCeL to attend the UK’s leading event for the coffee sector.

Coffee Shop Innovation is specifically dedicated to all things coffee - the business behind it, the entrepreneurs looking to grow in it and the innovations shaping the industry.

Whether you’re just about to launch your first coffee business or you own or run a chain of coffee businesses across the world; this unique platform will display the sector’s latest, groundbreaking and revolutionary products under one roof, over two innovation-filled days.

We’ve scoured the globe to bring together some of the most progressive industry experts and forward-thinking minds, who are ready to share with you the insight and knowledge that

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will change the way you run your coffee business, attract new customers, make current customers more loyal, and make your company stand out in a competitive market.

Coffee Shop Innovation also runs alongside Takeaway & Restaurant Innovation Expo; Street Food Live; Restaurant Tech Live; Hotel Tech Live; Bar Tech Live; and Restaurant & Bar Design Show - making this an incredible, allencompassing package of hospitality events.

Our show guide is packed with everything you need to plan your visit and ensure that you don’t miss the chance to test the innovations, and soak up the expert guidance, that could take your coffee business to the next level.

See you at the show.

SPONSORED BY:

What ’s On

ME

EXPERIENCE AN EXHIBITION LIKE NO OTHER | SPEAKERS The industry’s most influential figures pass on their expert advice and tips.

| DRINKS ZONE Dedicated to the latest concepts in drinks products, technology & supplies.

| CO-LOCATED SHOWS The six leading hospitality events your free ticket also gives you access to.

| SEMINAR TIMETABLE Who makes up our world-class seminar lineup and when you can hear from them.

| ESSENTIAL INFO All the information you need to make the most of your time at Coffee Shop Innovation.

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Speakers

2017 HEADLINE SPEAKERS Across both days of the show, Coffee Shop Innovation will put on a stunning schedule of seminars by some of the most progressive and inventive experts in the world of coffee. Our keynote speakers have been gathered from all four corners of the globe - providing you with an unparalleled level of information and inspiration.

You will hear firsthand about the latest products, apps, systems and advancements shaping the future of coffee shops and cafés; transforming the way these businesses run, retain existing customers and attract new ones in an increasingly competitive coffee market.

The next few pages will detail every keynote speaker and give a description of their incredible seminar, ensuring that you find the session that is relevant to your needs.

You will hear firsthand about the latest products, apps, systems and advancements shaping the future of coffee shops and cafés 4

CLAIRE BOWEN

COFFEEPRENEUR AND AUTHOR OF THE ‘THE DAILY GRIND - HOW TO OPEN AND RUN A COFFEE SHOP THAT MAKES MONEY’ WEDNESDAY | 12.30 | THEATRE 13

Claire Bowen is one half of The Coffeepreneurs, founder of www.cafésuccesshub.com and author of the best selling book ‘The Daily Grind – how to open and run a coffee shop that makes money’.

She works with independent coffee shops owners to take the stress out of the startup and works alongside existing businesses to help them flourish and expand.

With many years’ experience owning and running multi-site coffee shops, she delivers honest, impartial advice from working at the sharp end. In September 2017 she is running the world’s first Coffee Shop Start-up Bootcamp. This three-day

13 Reasons Independent Coffee Shops Fail There is a widely held belief that anyone can run a coffee shop and make money. The reality is, in the early days it is hard work, long hours and very challenging.

Claire will take you through the biggest reasons that 80% of independent coffee shops fail in the first two years.

bootcamp covers everything; understanding their niche, selecting a site, dealing with landlords, solicitors and accountants; choosing the right equipment; designing an efficient and attractive layout; putting together a profitable range; and recruiting the right people to be the best in town.

JOSH BROWN

HEAD OF COMMERCIAL DEVELOPMENT AT HARRIS + HOOLE WEDNESDAY | 11.45 | THEATRE 13

From a background in music and education before entering the coffee industry, Josh is head of commercial development at Harris + Hoole.

With experience of starting up, running and selling an independent specialty coffee shop prior to joining Harris + Hoole, Josh has been with the company through its rapid growth in 2014 and acquisition into the Caffe Nero group in 2016.

Winners of ‘Best Coffee Chain - UK & Ireland’ at the European Coffee Awards for each of the last three years, Harris + Hoole brings specialty coffee to customers in 37 shops across high streets, within Tesco stores, and in Stansted Airport.

MARK MCCULLOCH TUESDAY | 13.15 THEATRE 13

Coffee, Chains and Change Starting out in 2012 with the aim ‘to reconceive the coffee experience’, five years in Harris + Hoole have achieved rapid growth, wholesale change, and found their place within the Caffe Nero group. With these achievements in mind, has Harris + Hoole’s aim been fulfilled, failed, or something entirely different? Listen to Josh answer this question in this fascinating seminar.

FORMER HEAD OF MARKETING AT PRET A MANGER

Mark has 20 years’ experience in brand, marketing, digital, social and PR.

the fence to work client side at lastminute.com. He quickly rose to head of brand, then moved onto senior brand and marketing positions He started life working with British at Barclaycard, YO! Sushi, Blinkbox music magazines (marketing them to Music, and Pret A Manger. Mark students), then worked in agencies wanted to create a new wave agency back in 2002 before jumping solely made up of senior experts

called WE ARE Spectacular where they focus on branding, marketing, digital & social. WE ARE Spectacular are working with famous clients including IBIS Hotels, Vue, Fuller’s Inns & Hotels, Bill’s, Gail’s Bakery, Busaba, Jackson + Rye and ETM Group, Polpo and Harviestoun Brewery to name a few.

Raise Your Sales by £5k per Week on a Near Zero Budget No matter how your sales are doing, there is always room for more if you put the work in. Mark will take you through the set up and system of how to think about your sales which could raise your sales by £260k per year.

Mark has used this approach with his clients including YO! Sushi, Fuller’s Inns & Hotels, Costa Coffee, Chop’d, Busaba, Ibis and more.

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CHRISTOPHER FUNG What Chia Seeds Taught Me About Success and the Future of Foodtech Chris shares the journey of building Crussh into a successful business, winning multiple awards along the way, and leading healthy eating in the UK for over a decade.

Chris talks about the key foundations necessary to grow your business both successfully and sustainably based on his experience and examples from Crussh. He will also share his thoughts and insight on the future of food retail.

EX-CEO & CO-CREATOR OF CRUSSH WEDNESDAY | 14.00 | THEATRE 13 Christopher Fung is the ex-CEO & co-creator of Crussh, the UK’s leading juice, smoothie and healthy eating chain with over 30 sites in London.

Crussh has maintained their leadership in healthy eating with many firsts in the industry including bringing organic dairy-free porridge to the high street; introducing chia seeds to the UK, and more recently launching their artisan cold-pressed juices and dairy-free, protein-dense nut milks.

Chris joined Crussh in 2003 from Bain & Co. with a background in strategy consulting and private equity

having worked across the Sydney, Stockholm and London offices.

He brings to bear a wide background spanning manufacturing, engineering, industrial design and marketing alongside a healthy interest in food and nutrition. He is now a non-exec board advisor investing in and guiding a number of businesses with a specific focus on the food tech space.

HENRY HERBERT AND NICHOLAS BALL

MARKETING AND DATA PROTECTION EXPERTS WEDNESDAY | 15.30 | THEATRE 13

Henry and Nicholas, partners at Herbert & Ball LLP, present a practical approach to data protection and marketing for the hospitality sector, whilst also explaining how to prepare for the upcoming changes in the General Data Protection Regulation (GDPR) 2018.

Both Henry and Nicholas have many years’ worth of combined experience in corporate and commercial law, franchising, data protection and information technology law. Their client base ranges from individuals and start-ups all the way up to multinational corporations.

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Marketing and Data Protection: Getting the Law Right Henry and Nicholas present a practical approach to data protection and marketing for the hospitality sector, whilst explaining how to prepare for the upcoming changes in the General Data Protection Regulation (GDPR) 2018.

GRIFF HOLLAND

WEDNESDAY | 13.15 | THEATRE 13

CO-FOUNDER OF FRISKA TUESDAY | 12.30 | THEATRE 13 Griff Holland co-founded Friska in 2009 with Ed Brown. Over the past eight years, the founders have grown to nine sites in Bristol, Birmingham, London Luton Airport and are opening in Manchester in September.

GEORGE URDEA

CO-FOUNDER OF NOBBLY POS Co-founder of Nobly POS - and top choice for renowned coffee shops, delis, restaurants and chains.

Merchants use Nobly POS to manage inventory & staff, gather business insights with 30+ powerful reports, set up loyalty schemes, take credit card payments, integrate with accounting software and more. Prior to Nobly POS, George has helped build digital teams and products for McKinsey & Company, BSkyB and others.

Future-proofing Your Business with an EPOS

Friska is a fresh fast food and speciality coffee shop which was named best ethical restaurant in the Observer Food Monthly awards. They are a three star member

of the Sustainable Restaurant Association.

The pair have recently secured 3 million of growth capital to scale the brand throughout the UK.

From Start Up to (Small) National Friska Co-founder Griff Holland reflects on the trials and tribulations of the early years of Friska, the main lessons learnt and how he and his team have geared themselves to become a national chain including an Airport Franchise.

Learn how the new generation of cloudbased EPOS systems can help your quick service operation. From managing stock and employees, to taking payments, to syncing with accounting software, there is a better and more affordable way to operate. See what the future looks like.

DAVID TROTTER

BRINGING A PRODUCT FROM CONCEPT TO REALITY

Ever had an idea for a new product but done nothing about it? Let David, drawing on his experience of launching Muggi, take you through the basics of what to do, and what not to do.

WEDNESDAY | 12.30 THEATRE 14

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RICHARD WYLIE

TUESDAY | 14.45 THEATRE 13

LOYALTY IN A CUP Instead of using disposable, so-called recyclable cups, offer your customers an alternative. Our porcelain cups can be used time and time again. Offer your customers an incentive to use cups with a discount each time they use one! On the subject of loyalty... reward it! Know who your customers are and send them offers and promotions to ensure they come back to your store.

DAVID HIGGINS

ENERGY EFFICIENCY - THE SUSTAINABLE ROUTE TO IMPROVED ECONOMIC PERFORMANCE

MARTIN SCOTT

TUESDAY | 15.30 THEATRE 14

THE MONEY PRESS TRICK Martin will be illustrating the benefits of how to add value, using a Silesia Grill System. Martin explains how to utilise the grill within your daily operation to reduce food wastage and cooking time; as well as demonstrating how fresh food can be fast food. Martin started his working career in the world of pest control which gave him great access to many commercial kitchen areas.

Always having a passion for food, the catering industry was always going to be an important part of his life. Martin is a family man based in Yorkshire with his four children and wife Penny, and works hard to ensure the company provides a second to none product and first class customer service.

ARTEMIS GAVRIILIDOU

DRINK MIXER - THE “STAR” BEHIND THE COUNTER YOU CAN COUNT ON!

In this insightful seminar, David will discuss how to reduce energy consumption in hospitality and why investing in energy efficiency can yield better financial results than investing in sales.

TUESDAY | 11.45 | THEATRE 13

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Artemis discusses the importance of the drink mixer as coffee/bar equipment and the need of informed drink mixer suppliers, to help serve their customer’s needs in the best way. Artemis Gavriilidou is the co-owner of family company ARTEMIS MIXER. Artemis has more than 20 years of experience in the field of production and sales. She started working on ARTEMIS MIXER in her early 20s and has built it up with the support of her family and a specialist team.

WEDNESDAY | 11.00 | THEATRE 13

BERTIE CORDINGLEY

WEDNESDAY | 14.00 THEATRE 14

MAKE YOUR CUSTOMERS DO YOUR MARKETING FOR YOU Every customer that comes through your door is important. We all spend time thinking about getting new customers, but do we spend enough time making the most of the ones we’ve got? If you employ people how do you ensure they are doing the same? This seminar discusses and provides you with some real actionable points you can put in place today, ensuring your customers become your biggest marketing advocates. Bertie is the co-founder and CEO of ONIFY, a new digital loyalty scheme designed to support and promote independent retailers; introducing marketing solutions normally only available to larger businesses.

ANTHONY GASKELL

WHY ONLINE REPUTATION MATTERS AND HOW TO MANAGE IT WEDNESDAY | 13.15 THEATRE 14

ROBERT POCIOUS

#NOBRAINER…THE ONLY VIABLE OPTION Use omnidegradable packaging technology for TOTALLY environmentally-friendly waste for your coffee shop. Robert will explain how to use this new and innovative technology in his insightful seminar. Robert has been involved in the packaging/ printing industry for over 35 years. He has always believed in giving the customer a solution that is “fit for use” rather than that which could make him the most profit. This honesty in dealing with people has led to many recommendations and customers who have remained loyal for over 25 years.

TUESDAY | 15.30 | THEATRE 13

POLINA MONTANO

In today’s digital marketplace, managing your online reputation is essential. The information that appears about your business online is what stands between all your marketing efforts and increased revenue. In this seminar, Anthony will discuss how to implement an Online Reputation Management programme to align your online reputation with actual customer satisfaction, improve services delivered and drive more revenues.

TUESDAY | 13.15 THEATRE 14

RECRUITING AND RETAINING THE BEST COFFEE SHOP AND RESTAURANT STAFF In an industry notorious for high staff turnover, Polina will explore some of the practical steps that takeaways and restaurants can take in order to increase staff retention. Polina Montano is the co-founder and COO of JOB TODAY - the UK’s number 1 hiring app, hugely popular with restaurants, takeaways and coffee shops.

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SIMON BLACKBOURNE

TUESDAY | 14.45 THEATRE 14

TAHOLA CLOUD A WORLD CLASS BUSINESS ANALYTICS SOLUTION Simon will provide an introduction to Tahola Cloud, a revolutionary approach to Business Analytics for the Hospitality Industry. He will show how Tahloa Cloud provides organisations, the ability to monitor and control their business on any device in any location, at any time via a pre-built subscription based analytics solution, that is quick and easy to deploy. Meaning that you can realise the benefits of unlocking the power of your data from day one.

STEVE CAUSTON

WAKE UP AND SMELL THE COFFEE: THE TASTE OF SUCCESS Steve will be explaining the benefits of coffee in a range of takeaway outlets, ranging from fast food chains to convenience stores. With a huge variety of coffee machines available on the market today, Steve will be outlining the machines best suited to the takeaway market, and will be looking at the price of coffee, cost per cup and the huge profit potential of selling coffee itself.

Steve Causton is the sales and operations manager at Allied Drink Systems and has over 20 years’ experience working within the vending industry.

MARCO BOERRIES

HOW TO COMPETE WITH BIG CHAINS THROUGH POWERFUL IT TOOLS TUESDAY | 14.00 THEATRE 14

Professional IT tools to improve a business are no longer only accessible to enterprises, and can now help small businesses to level the playing field with the big hospitality chains. Save time, increase revenue and customer loyalty and build highly efficient operations as an independent small business.

WEDNESDAY | 14.45 | THEATRE 14

STEWART TODD AND ANNA FENTEN

SAVOURING THE VISITOR EXPERIENCE Stewart Dodd, founder of Satellite Architects and River Cottage collaborator, as well as Levy Restaurants UK share insights from their recent UK visitor attractions food & drink survey. The results will give a valuable insight into visitors’ eating habits and spends, as well as looking at the trends in visitor attractions attendance. The presentation will offer impartial advice on how attractions can maximise footfall, revenue and drive return visitors.

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WEDNESDAY | 14.45 THEATRE 8

JOHN AIZLEWOOD

ENGAGING YOUR TARGET MARKET John will talk you through how an insight can and will shape how your brand can sell itself, by engaging your target market through the insight.

John started his professional life with Deloitte and Touche, qualifying as a chartered accountant. Since then he has worked for PepsiCo and Yum! Brands Inc, latterly in Pizza Hut running Franchise, Operations, Legal and Development in the UK and Europe.

CHANEL CORNELIUS

THE COFFE-ECO SYSTEM – THE COMPLETE ‘END OF LIFE’ COFFEE SOLUTION!

LISA PRISK

TUESDAY | 15.30 KEYNOTE THEATRE 2

WEDNESDAY | 13.15 THEATRE 8

DESIGNING EUROPE’S FIRST CASHLESS RESTAURANT In this seminar, Lisa talks through the evolution of the revolutionary Tossed, and how it developed from one store with one till, to 18 stores with no tills at all! Lisa has experience in a vast range of formats. She has developed a plethora of essential skills including digital illustration, concept design, sketching and branding.

DANIEL SPINATH

500,000 tonnes of used coffee grounds are sent to UK landfills each year! 918 Coffee have designed and build the world’s only Eco Roaster that diverts this valuable resource and uses it to roast their Deliciously Responsible Coffee! Chanel’s presentation on The 918 Coffe-Eco System incorporates Eco Roast Technology and also how they recycle PE lined cups, valved coffee bags, boxes and more! Could this be the closed loop solution the industry’s been searching for?

WEDNESDAY | 14.45 | THEATRE 13

THERE’S NO BUSINESS LIKE THE CREPES BUSINESS The traditional niche crepes segment is developing into a sizeable and highly versatile business. Crepeaffaire is leading the revolution - find out how the market leader is turning a traditional mom & pop model into a scalable concept. Daniel Spinath is the founder and managing director of Crepeaffaire, the market-leading international crêpes concept, and the co-founder/director of Frizzenti, the leading wine on tap company. He started his career with Regent International Hotels, followed by senior marketing, strategy and general management positions at Citibank, Procter & Gamble, H.J. Heinz and Viacom around the globe.

TUESDAY | 14.00 | KEYNOTE THEATRE 1

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VINCENT MCKEVITT

FROM 6 TO 21 TILLS - LESSONS LEARNT FROM A CASHLESS STORE Vincent will talk about how producing customisable food can be slow to produce, and how utilising new technology can solve this problem. Vincent founded Tossed in 2005 straight out of uni, with no experience (working in McDonald’s at college), no investors (just a bunch of credit cards), but with a passion for healthy eating.

WEDNESDAY | 11.45 KEYNOTE THEATRE 2

MARCIN KOROWIECKI

WEDNESDAY | 14.45 KEYNOTE THEATRE 2

OUR DIGITAL CUSTOMER JOURNEY PIA FAIRHURST

DESIGN STRATEGY EVOLUTION NOT REVOLUTION TUESDAY | 14.45 THEATRE 8 Pia will explain what it takes to get a rebrand right when you’re already well-established within the market.

An Aussie lady living in London, creatively making her way through life. Pia is a design lover, mother of daughters and a self-confessed frustrated artist. She has a great admiration and respect for the artists we work with and creative community we live in. She wants to bring out the creativity in everyone. After studying visual arts and interior design in her hometown of Adelaide, Australia, Pia worked as a Graphic Designer, worked on interior design for public buildings, and designed fashion retail stores.

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Marcin discusses his experience in digitising customer loyalty programmes and driving customer engagement, including the technical and commercial advantages and challenges of systems chosen to support related processes. What’s next for the industry in a market overflown by different systems and applications?

Find out in Marcin’s thought-provoking seminar. Marcin has been involved in Jamie’s Italian for many years and has built his experience from working on a range of systems related projects during the company’s rapid expansion.

ROBERT TAME

BEAR TRAPS, BUSY FOOLS, HONEY POTS & BURGERS After borrowing a truck for some back-stage catering at V festival in 2004, Robert went on to operate the public food and drink at five London 2012 Olympic venues with a team of 500 staff. He’s opened restaurants & kiosks in London neighbourhoods, the West End, shopping centres, train stations, sports stadiums and exhibition centres. In this seminar, Robert will summarise all the key lessons he has learnt from these experiences. Founder and managing director of Prime Burger and Rotisserie Chicken, Robert is a passionate foodie & entrepreneur. He left his job running legendary music weeklies NME, Vox and lad’s mag Loaded at IPC Media to follow his foodie mission - launching Fine Burger from his kitchen in 2002.

WEDNESDAY | 11.00 | KEYNOTE THEATRE 1

ERIC HO

TUESDAY | 16.15 KEYNOTE THEATRE 1

MY JOURNEY FROM F&B TO MILLION DOLLAR SHARK TANK INVESTOR International speaker Eric Ho will be sharing with you the four core fundamentals that took him from college dropout to founding a fast food noodle bar franchise - while also becoming a million dollar investor on TV show Shark Tank (America’s Dragons’ Den). This is a must-attend session for anybody looking to take their business to the next level. Eric Ho is the founder of YoYo Noodle - an international QSR franchise serving fast and fresh Asian and Oriental cuisine. He is also a renowned international speaker, entrepreneur, philanthropist, educator and author.

EDIN BASIC

FROM STARTUP TO MULTIMILLION POUND BUYOUT? TUESDAY | 12.30 KEYNOTE THEATRE 2

PHIL PETERS

CHINESE TAKEOUT 2.0 Phil Peters is the Managing Director of Zing Zing where they’re changing the Chinese takeaway industry for the better – delivering a better-quality product with industry-leading service. Following last year’s hugely successful Crowdcube raise, they’re starting to open stores all over London with wok-fresh flavours, superfast delivery and great value for their customers. Come and hear about how they’re going about becoming the best Chinese takeout in the world.

TUESDAY | 13.15 | KEYNOTE THEATRE 1

Edin Basic is founder of Firezza, gourmet pizza delivery companymarket leader in London.

Edin will tell you his journey from start up to multimillion buy out by Pizza Express, the biggest restaurant chain in UK. Edin Basic Studied Civil Engineering.

Moving to the UK in 1992 he worked as a Head Chef before a variety of management roles with Café Uno and Starbucks.

JAMES HACON

WEDNESDAY | 12.30 THEATRE 8

THINK FIRST, DESIGN LATER Amazing creative and design is well worth the investment to create inspirational spaces and stand-out brands. Before getting down to the creative it’s vital to ensure the base you’re building from is firm, supported by sound research and a winning strategy. James will share his insight on the best practice from his experience of working with more than 50 brands in nine countries.

James Hacon is a leading brand, growth and development strategist for restaurant and hospitality brands. He has experience working with more than 50 companies in nine countries as a senior executive and consultant. He is currently the Group Brand Strategy Director at Thai Leisure Group, who operate 21 sites across the UK, under four brands. The flagships being Thaikhun, Thai street food restaurant & Chaophraya a contemporary Thai dining experience.

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Awards

THE FIRST EVER COFFEE INNOVATION AWARDS

FOOD AND DRINK INNOVATION AWARDS The Food & Drink Innovation Awards celebrate the innovations and groundbreaking technology to have made an everlasting impact on the coffee industry over the past 12 months.

There are three awards up for grabs, the nominees are those who have a design, product or service that is making waves in this specialist sector.

One winner will be chosen for each category; Product Innovation Award, the Customer Loyalty Award and Kitchen Innovation Award. The nominees will take centre stage at stand 8010 and give a three

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minute pitch about their product, in front of four esteemed judges as well as a live audience.

The winners will be selected by the prestigious panel of judges. Each judge has an outstanding track record in the industry.

Between them they bring an abundance of experience, knowledge and expert opinion.

PRODUCT INNOVATION AWARD Plixal Ltd

Stand 3034

kukki Cocktail

Stand 440

Liquidline

Stand 416

Bonaverde

Stand 418

HUHTAMAKI

Stand 214

Bag Buddy

Stand EB5

918 Coffee Co Limited

Stand 2000

Cornware UK

Stand 3040

Kavis Ltd

Stand 3044

CUSTOMER LOYALTY AWARD Paytronix Systems

Stand 5060

Tipps App

Stand 7136

5Loyalty

Stand 6020

SessionM

Stand 5062

KITCHEN INNOVATION AWARDS HEY UK

Stand 8034

King Edward Catering Equipment

Stand 3032

Rational UK

Stand 2051

MilKit Israel Ltd

Stand 222

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ALSO AT THE SHOW Because we know how precious your time is when you own and run a bustling coffee shop, we’ve pulled out all the stops to ensure that each and every Coffee Shop Innovation attendee will leave the show brimming with game-changing ideas and information.

That’s why your free ticket to Coffee Shop Innovation not only gets you into the UK’s leading event for café, coffee shop and catering professionals, but also gives you unlimited access to: Takeaway & Restaurant Innovation Expo, including Street Food Live; Restaurant Tech Live, also home to Bar Tech Live and Hotel Tech Live; and the Restaurant & Bar Design Show.

FREE

WIT COFFEH YOUR E TICKETSHOP !

This sensational package of seven of the most exciting and all-encompassing hospitality trade events on the planet transforms London into the hub of the industry over two unmissable days; meaning you can’t afford to miss Coffee Shop Innovation if you own or run a coffee shop.

FIND MORE INFORMATION AT RESTAURANTBUSINESSSHOW.CO.UK

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TAKEAWAY INNOVATION EXPO EUROPE’S LEADING EVENT FOR TAKEAWAY & RESTAURANT OWNERS The event to help you boost your profits, build your brand, grow your business, and interact with the industry’s visionaries who are shaping the takeaway and restaurant scene of the future.

SPEAKER HIGHLIGHTS Abel Campos Head of Franchising at McDonalds MCDONALD’S, A PROGRESSIVE BURGER COMPANY

Neil Manhas MD at Pizza Hut UK DELIVERING GROWTH THROUGH TRANSFORMING CUSTOMER EXPERIENCES

Graham Cordfield MD at JustEat THE RECIPE FOR FUTURE TAKEAWAY SUCCESS

RESTAURANT TECH LIVE THE EVENT FOR THE INNOVATIONS AND CONCEPTS TRANSFORMING THE RESTAURANT INDUSTRY Europe’s largest exhibition dedicated to the emerging and innovative technology, systems and services that are transforming the future of the restaurant business.

SPEAKER HIGHLIGHTS

RESTAURANT & BAR DESIGN SHOW DISCOVER THE LATEST TRENDS FOR 2017 The UK’s largest and most comprehensive event delivering the foremost in ideas, inspiration, creativity and style to food and drink establishment owners, architects, designers, and other industry professionals from across the country.

SPEAKER HIGHLIGHTS

Marcin Korowiecki Head of systems at Jamie’s Italian OUR DIGITAL CUSTOMER JOURNEY

Pia Fairhust Creative Director at AZZURRI Group DESIGN STRATEGY - EVOLUTION NOT REVOLUTION

Edin Basic CEO and Founder at Firezza FROM STARTUP TO MULTI-MILLION POUND BUYOUT?

Lisa Prisk Head of Design at Tossed DESIGNING EUROPE’S FIRST CASHLESS RESTAURANT

Vincent McKevitt Tossed FROM 6 TO 21 TILLS - LESSONS LEARNT FROM A CASHLESS STORE

James Hacon Group Brand Strategy Director - Thai Leisure Group THINK FIRST, DESIGN LATER

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Networking

NETWORK WITH THOUSANDS OF RESTAURANT, TAKEAWAY & CAFÉ OWNERS

NETWORKING AT THE SHOW

As well as providing an incredible range of the latest tools, information, solutions and innovations to attendees, the show’s networking area also offers unparalleled networking opportunities to takeaway, restaurant, and café owners and investors, as well as other hospitality business owners and decision makers.

No other event puts you in the same space with such a collection of leading minds across the takeaway,

restaurant and coffee industries.

The chance to engage with, and learn from, the most progressive

professionals from around Europe is an advantage both you, and your business, will reap huge, longterm benefits from. This platform has been specifically created to be the most effective networking environment possible, and conducive to the growth your business makes in the food & drink sector.

ABOUT THE SPONSOR Food Spirit Ltd aims to be one of the big players in the street food market in the region of UK, offering excellent service, best of value, and high quality, in fresh, natural, healthy and organic food products. Food spirit develops own branded products that customers will recognize and prefer.

The main shareholders of F-S own and operate a “state of art” manufacture specialized in conversion of vintage food trucks and route master double deck busses. Food spirit starts the operation of its own vintage food trucks and route master double deck busses at festivals, events, & shows from 1st of March 2018. F-S aims to expand its own network of Vintage Citroen Vans and double Deck Bus as a franchise concept. F-S Is looking for potential strategic partners with existing successful restaurants or innovative food concepts that could be presented in events, festivals or shows with its own vintage food trucks and double deck busses. Furthermore is looking for clients, that will be interested in, to supply their own vintage food trucks and double deck busses, adapted to their own, Event concept.

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2017

SEMINAR SCHEDULE Coffee Shop Innovation’s seminar schedule is delivered by some of the most respected and renowned names in the industry; who will divulge their knowledge and vision into the future of the coffee shop sector and present talks on the systems, services and products transforming the cafés and coffee shops of tomorrow.

Over two days, our meticulously constructed seminar lineup will analyse and give insight on all the hottest topics and trends in the coffee shop industry today; providing you with a depth of expert knowledge that will immediately benefit your café or coffee shop no matter what size it is, or what stage of growth it’s at.

These following pages provide you with details on every seminar at the show. You don’t need to book for any of our sessions, but they fill up fast, so we recommend you get there nice and early to be sure of a seat.

OUR METICULOUSLY CONSTRUCTED SEMINAR LINEUP WILL ANALYSE AND GIVE INSIGHT ON ALL THE HOTTEST TOPICS AND TRENDS IN THE COFFEE SHOP INDUSTRY TODAY

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* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.cafébusinessshow.co.uk for the latest information.

THEATRE 13 SPONSORED BY NOBLY POS

THEATRE 13 TUESDAY

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THEATRE 13 WEDNESDAY

11.00 - 11.30 Joanne Hamilton Coffee #1 How to Become an Award Winning Coffee Shop

11.00 - 11.30 Artemis Gavriilidou ARTEMIS MIXER – ARTEMIS GAVRIILIDOU & CO

11.45 - 12.15 David Higgins Ignite Energy

11.45 - 12.15 Josh Brown Harris + Hoole Coffee, Chains and Change

12.30 - 13.00 Griff Holland Friska From Start Up to (Small) National

12.30 - 13.00 Claire Bowen Café Success 13 Reasons Independent Coffee Shops Fail

13.15 - 13.45 Mark McCulloch WE ARE Spectacular Raise Your Sales by £5k per Week on a Near Zero Budget

13.15 - 13.45 George Urdea Nobly POS Future Proofing Your Business with EPOS

14.00 - 14.30 George Urdea Nobly POS Future Proofing Your Business with EPOS

14.00 - 14.30 Christopher Fung Crussh What Chia Seeds Taught Me About Success and the Future of Foodtech

14.45 - 15.15 Richard Wylie Reward-it Ltd Loyalty in a Cup

14.45 - 15.15 Chanel Cornelius 918 Coffee Co Limited The Coffe-Eco System – The Complete ‘End of Life’ Coffee Solution!

15.30 - 16.00 Robert Pocious Tekpak Solutions #NOBRAINER… The Only Viable Option

15.30 - 16.00 Henry Herbert & Nicholas Ball Herbert & Ball LLP Marketing and Data Protection: Getting the Law Right

Energy Efficiency The Sustainable Route to Improved Economic Performance

Drink Mixer The “Star” Behind the Counter You Can Count On!

SPONSORED BY NOBLY POS

THEATRE 14 WEDNESDAY

11.00 - 11.30 Panel Session How Sustainable is Your Coffee Shop?

11.00 - 11.30 Panel Session New Innovations and Trends for 2018

11.45 - 12.15 Panel Session New Ways of Building Loyalty

11.45 - 12.15 Panel Session How Can Epos Change my Coffee Shop?

12.30 - 13.00 Speaker from Tregothnan Please see the digital show guide for updates on this seminar

12.30 - 13.00 David Trotter Muggi Limited Bringing a Product from Concept to Reality

13.15 - 13.45 Polina Montano JOB TODAY Recruiting and Retaining the Best Coffee Shop and Restaurant Staff

13.15 - 13.45 Anthony Gaskell Reputation.com Why Online Reputation Matters and How to Manage it

14.00 - 14.30 Marco Boerries Enfore How to Compete with Big Chains through Powerful IT Tools

14.00 - 14.30 Bertie Cordingley ONIFY Make Your Customers do Your Marketing for You

14.45 - 15.15 Simon Blackbourne Tahola Tahola Cloud A World Class Business Analytics Solution

14.45 - 15.15 Steve Causton Allied Drinks Systems Wake Up and Smell the Coffee - The Taste of Success

THEATRE 14 SPONSORED BY REPUTATION.COM

THEATRE 14 TUESDAY

15.30 - 16.00 Martin Scott Silesia Grill Systems The Money Press Trick

SPONSORED BY REPUTATION.COM

21

Our Supporters 22

OUR PARTNERS

SPONSORED BY

We would like to thank our partners, sponsors, supporters and all those that have helped make Coffee Shop Innovation a hugely successful exhibition.

BAR MAGAZINE

BEVERAGE STANDARDS ASSOCIATION

BOUGHTON’S COFFEE HOUSE

BREAD AND BUTTER MEDIA

BRITISH SOFT DRINKS ASSOCIATION

BUSINESSES FOR SALE

CAFÉ SUCCESS HUB

COFFEEBI

FOOD & DRINK INTERNATIONAL

FOOD FRANCHISE MAGAZINE

FOODSERVICE PACKAGING ASSOCIATION

PLANET VENDING

QUICKBITE MAGAZINE

SOFT DRINKS INTERNATIONAL

THE PAPER CUP RECOVERY & RECYCLING GROUP

VENDING INTERNATIONAL

EXHIBITOR LISTINGS

Boughton’s Coffee House Stand Number 712 Boughton`s Coffee House works with the industry to promote innovations, share stories and developments, including from those just starting out, giving them all the benefits of the years of experience shared by the key players who are at the heart of the company.

0151 632 3232 www.boughtons coffeehouse.com

Caffe di Artisan Stand Number 526 918 Coffee Co Limited Stand Number 918

Bad Ass Cakes Stand Number 720

Coffee Co are famed for the invention of Eco Roast Technology that enables roasting fresh coffee using waste coffee grounds! This zero waste, low carbon process enables 918 Coffee Co to produce some of the most sustainable and eco-friendly coffees.

Bad Ass Cakes creates cakes to make you go wow, they are flavoursome and unique and give you a party in your mouth. Barbara worked with some of the UK`s most renowned chefs & establishments and she took lessons learned from these great chefs plus her family.

01747 228260 http://www.918coffee.com

Addo Food Group Ltd Stand Number 220 The Addo Food Group (formerly Pork Farms Ltd) is a leading UK food manufacturuer specialising in savoury pastry products, and have recently launched a new division within the group to supply into the foodservice category.

0115 986 6472 www.addofoodgroup.com

Allied Drinks Systems Stand Number 212 Here at ADS, we have over 20 years experience within the Vending Industry and are dedicated to providing our customers with quality products and services.

01435 860000 www.ads-coffee-supplies.co.uk

ARTEMIS MIXER - ARTEMIS GAVRIILIDOU & CO Stand Number 110 “ARTEMIS MIXER is a design Drink Mixers production specialist.

HO.RE.CA professionalists, cafe’ bar owners, baristi, coffee brands or designer?

ARTEMIS MIXER means DRINK MIXER!”

00302399020070, 00306979223647 http://www.artemis-mixer.com/

078544 00459 http://www.badasscakes.co.uk

BAS Energy Stand Number 326 BAS Energy is one of the UK`s leading independent Energy Consultancies in the hospitality sector, and can help your business manage, monitor and save on energy costs.

0845 1800 700 http://www.bas-energy.co.uk

Blue Cap Coffee Stand Number 102 Blue Cap Coffee provides authentic Italian coffee experiences: simply.

The LavazzaBLUE Capsules and FREE on loan coffee machine model bring together the elements you need to deliver quality coffee - quickly, consistently and deliciously.

01488 670 370 http://www.bluecapcoffee.com

Bonaverde Stand Number 418 The world’s first roast-grind-brew coffee maker. Bringing coffee to the 21st century. Fresh in-home roasting, fair online direct-trade.

0491766 1395141 http://www.bonaverde.com

Caffe di Artisan: The Most Game-changing Coffee Tech The World Has Ever Seen!

02071 291329 http://www.caffediartisan.uk

Bonsoy Stand Number 7010 The barista’s choice for soya milk!

Bonsoy is uniquely formulated to not split or curdle when steamed, and enables the creation of latte art. Made in Japan using organic beans, the delicious creamy taste is loved by consumers looking for an alternative.

0208 208 8827 www.communityfoods.co.uk

Cooltec Innovation Ltd. Stand Number 504 Takeaway Hot Drinks Cup Lid Applicator - an ingenious handheld product that removes the inconsistencies associated with fitting lids to hot drinks containers.

Reliable, easy, quick, hygienic and safe lid application every time, reducing scalding.

01422 476995 http://www.lid-safe.co.uk/

Cuppanut Ltd Stand Numer 314 Cuppanut is a range of Coconut Teas created by Gareth Gates. This innovative product hit the ground running when it was snapped up by Holland and Barrett within a week of launching. It’s simply; ground coconut in a tea bag. A healthy, delicious and refreshing drink.

07970 024692 http://www.cuppanut.com

DCA Equipment Ltd Stand Bumber 502 Impress your customers with the quality and presentation of your desserts. Add the wow factor to your hot chocolates, ice cream, waffles, sundaes and desserts.

Make them irresistible by using fresh whipped cream. DCA delivers a high quality, low cost, simple product.

01299 250466 www.dcaequipment.co.uk

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BusinessesForSale.com Stand Number 8004 BusinessesForSale.com connects business buyers and sellers. Search over 70,000 opportunities for sale including coffee shops, restaurants, bars, pubs, hotels and indeed businesses and franchises in all sectors imaginable.

http://www. uk.businessesforsale.com

Faber Italia Srl Stand Number 120 We are enthusiastic to be producing the best quality machines for a genuine espresso experience, highly curated design and quality manufacturing, customizable and proudly... MADE IN ITALY.

0390823 821698 http://www.faberitaliasrl.it

FAST TEA Stand Number 624 We are a young company that believes and adopts innovation as strategy. We pack and elaborate tea gourmet in pyramidal bags, in bulk and in a new “take away” cup patented that allows to have a tea shop in less than 1 m2 with only to have hot water.

034655 517341 http://www.fast-tea.com

Visacrem Stand Number 2002 Visacrem espresso machines have been manufactured in Spain since 1967. We will be showcasing our ‘Link’ technology; developed using Vodaphone’s Internet of Things (IOT), a global SIM card installed on the electronic board of our espresso machine receives

01446 749248 http://www.visacrem.net/

Gafbros Limited Stand Number 100 Gafbros Limited established in 1976 are Manufacturers, Distributors and Importers of packaging products. We supply a wide range including Food Packaging, Carrier Bags, Janitorial, Adhesives, Catering Disposables and also specialise in bespoke printing.

0116 2530380 http://www.gafbros.com

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Florida Eis Stand Number 510 Welcome to Florida Eis! We Make Ice Cream Out of Sunshine..

We produce premium ice cream using wind power, solar energy and 100% green electricity. All of that is manufactured in Berlin, totally emissionfree, with over 60 gluten free unique ice creams.

Stand Number 324 The UK’s largest supplier of commercial juicers and fruit partnering cafes, restaurants, hotels and convenience stores across the country. We provide TOTAL JUICING SOLUTIONS so you have the most reliable juicing equipment and the freshest fruits and smoothies.

0208 209 0906 http://www.iSqueeze.co.uk

0208 191 717 2 www.floridaeis.co.uk JOB TODAY Stand Number 216

JOB TODAY is the UK’s #1 hiring app Great British Biscotti Co for jobs in restaurants, hotels, shops & Stand Number 104 Great British Biscotti Co is an artisan maker of an delicious range of sweet double baked biscuits, and also an innovative selection of savoury varieties - perfect accompaniment to the cheeseboard, as croutons, or simply moreish as a snack.

07715 322868 www.greatbritishbiscotti.co.uk

Herbert & Ball LLP Stand Number 612 Herbert & Ball LLP, with many years` combined experience in corporate and commercial law, franchising, data protection, and information technology law.

Huhtamaki Stand Number 214 Whether it is packaging for food or beverages, count on Huhtamaki to provide the best solution. We offer a range of foodservice packaging solutions for on premise consumption, drive thru and takeout service that are proven and tested in use by the world.

00358 10 686 7807 http://www.huhtamaki.com/ web/foodservice/home Ignite Energy Stand Number 528 Ignite Energy provide a variety of energy management services for large businesses, ranging from bill validation and supply management to the implementation of demand reduction projects. Ignite take the complex challenges of energy for multi-sited organisations.

0845 269 9517

http://www.igniteenergy.co.uk

iSqueeze Ltd

more.

Already used by over 60,000 businesses across the UK, JOB TODAY is revolutionising recruitment by empowering employers to take ownership of their hiring and connect with eachother.

0208 004 8077 http://www.jobtoday.com/

John Street Beverage Stand Number 226 John Street Beverage are an established family run business supplying restaurants, Cafes, hotels with the worlds finest coffees, teas, coffee machines and consumables. With over 37 years of experience in the coffee industry we can offer support from set up.

01322 381380 http://www.jsbeverage.com

Key Finance Ltd Stand Number 311 Key Finance has been providing leasing services into the High Street retail ecosystem for 25 years, working closely with sole traders, leading multinational chains, franchises, franchisees and distributors.

0 1372 888 330 http://www.keyfinance.com Knighton Foods Ltd Stand Number 320 We are a leading UK based producer of a wide range of high quality, value adding, functional powdered foods and ingredients for use in the Retail, Out of Home and Ingredients sectors.

017238 53027 http://www.knightonfoods.com

Liquidline Stand Number 416 We started Liquidline because we wanted to offer Britan’s thirsty workforce something fresh; a fresh approach to business, lots of fresh ideas and of course, deliciously fresh drink! At Liquidline we provide a single source refreshment solution.

0800 8499110 https://www.liquidline.co.uk/

Milkit Ltd. Stand Number 222 “Milkit is an innovative, original & exciting patented milk tap solution designed for the hospitality industry.

The principle is simple - A large environmentally friendly package is connected to an electric tap that implements an easy, clean and efficien”

00972 52 8077747 http://www.milkit.co.il/

Muggi - The safest drinks tray in the world Stand Number 310 Muggi is an innovative new product which enables hot and cold drinks to be carried safely in any busy working environment.

This unique tray enables up to 4 cups to be carried safely in one hand. It catches any spills in the bottom of the tray, available.

Onify Stand Number 620 Onify is a digital loyalty app that can be set up in any retail business. Onify needs no in-store technology. `Loyalty stamps` are collected using a code that the customer scans from their own smartphone. The app is FREE for customers to download.

0115 824 7776 http://www.getonify.com

Ordoo Stand Number 521 Ordoo is the UK’s leading mobile ordering platform. Customers can order ahead to beat the queue and earn loyalty rewards. Our Customer Engagement Platform enables you to understand and engage your customers so they come back more frequently.

077498 59262 http://www.ordoo.co.uk

Originalos Foods Limited Stand Number 224 Original O`s are delicious savoury indulgences that go down a treat with tea, coffee, soft drinks, or wine, and are equally perfect for sharing with friends, or keeping all to yourself, depending on how the mood takes you!

077958 22000 http://www.originalos.com

079700 29346 http://www.muggi.co.uk

Reward-it Ltd Stand Number 724

Reusable coffee cups, loyalty and gift card systems, oven bags.

Nobly POS Stand Number 414 Nobly POS is the #1 customer-rated EPOS system for hospitality and top choice for renowned coffee shops, delis, restaurants and chains.

With an industry leading 5 star Trustpilot rating, Nobly EPOS is the industry’s #1 rated EPOS system.

0 20 3369 0679 http://www.noblypos.com

Enfore Stand Number 424 We founded enfore to re-imagine how small businesses utilize technology and to enable them to stay competitive in a connected world. By combining innovative hardware, powerful and easy to use software as well as comprehensive services, we deliver an amazing service. http://www.enfore.com

020826 61600 http://www.reward-it.co.uk

Scrummy Club Stand Number 710 Scrummy Club gets more loyal customers for the best local traders.

Our easy to set up and use mobile loyalty, email marketing & referrals app helps bring new customers through your door, and keeps your most valued customers coming back.

Stand Number 622 Demonstrating live during the show displaying the versatility and reliability of our Velox High Speed Contact Grill unit.

The cooking style promotes not only unbelievable speeds but also healthy eating. Many products cook in their own juices with no furth

01430 879967 http://www.contactgrills.co.uk

Tahola Stand Number 313 Tahola has been successfully providing intuitive and user friendly Data Warehousing, Business Analytics and Data Management solutions for over 15 years, with vast experience and a proven track record within the Hospitality, Retail and Wholesale sectors.

01442 211122 http://www.tahola.co.uk

Tekpak Solutions Europe Limited Stand Number 322 Tekpak Solutions #nobrainer ‘The only viable option’ Totally Omnidegradable packaging solutions for the foodservice industries.

Breaks down into water, bio-mass and CO2...all of which are beneficial to plantgrowth.

07413 220657

http://www.tekpaksolutions.eu

The Fabulous Group Ltd Stand Number 616 The Fabulous Group provide outsourced financial management, marketing, accounting and business advisory services delivering all the functionality, approach and support of a “head office” to SME leisure and retail businesses.

0800 112 0880 http://www.fabgroupco.com

The Good Till Company Stand Number 518 020 3637 3380 Good Till is one of the UK’s most http://www.scrummy intuitive and affordable iPad POS loyalty.com/

Systems, giving you the power to Silesia Grill Systems manage and grow your coffee shop, bar, restaurant with ease! Packed with industry leading features designed to help small and medium sized businesses run smoothly.

020 3764 0800 https://www.thegoodtill.com/

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Tregothnan Stand Number 2001 Tregothnan has a unique micro-climate with perfect conditions for our thriving tea plantations in Cornwall. We created the first ever British grown tea and supply the world`s finest establishments with the most British tea in history.

01872 520000 https://www.tregothnan.co.uk

Turmerlicious Stand Number 500 Turmerlicious is a delicious range of turmeric latte blends made from coconut, turmeric, ginger, cinnamon and a hint of black pepper. With the Turmerlicious instant range you can make delicious lattes quickly and easy - just add hot water - no cooking, no mess.

012521 76859 http://www.INTUITION UN LTD

Volcano At Home Stand Number 200 Volcano Coffee Works are really proud to have developed the UK`s first, and only, 100% compostable nespresso compatible coffee pods!

Founded in 2010, Volcano now consists of 20 passionate, committed people, each of whom shares a vision of bringing you the best service.

020 3876 0876 www.volcanocoffeeworks.com

water2business Stand Number 520 water2business is a leading retailer of water and waste water management solutions to businesses in England and Scotland. We pride ourselves on providing the best customer service and our customers benefit from efficiency advice.

0345 6002600 www.water2business.co.uk

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Never Never miss miss aa copy copy of of your your favourite favourite magazine magazine SUBSCRIBE SUBSCRIBE AND SAVE AND SAVE

We’re going subscription only, so if you don’t want to miss a copy of your We’re going subscription only, so ifthen you why don’tnot want to miss at a copy of your favourite coffee house magazine subscribe the special favourite coffee house magazine then why not subscribe at the special introductory price of just £32, saving £16 on the full subscription price. introductory price of just £32, saving £16 on the full subscription price.

The usual mix of news and views from theofretail world The usual mix news and tea and viewsoffrom the coffee retail world of tea and coffee

The shopfloor surgery, so you shopfloor can ask thesurgery, experts for The so help problems you and can advice ask theon experts for relating to your business help and advice on problems relating to your business

Debate and opinion from the expertsand on subjects diverse Debate opinionas from the as Organic Non-Organic to experts on vs subjects as diverse Loose leaf vs Bagged! as Organic vs Non-Organic to Loose leaf vs Bagged!

Industry insight from the Interaction and engagement top tips and advice biggest names Interaction andpractical engagement Industry insight from the with totop boost with tipsyour and business practical and advice biggest names maximise your revenue to boost your business and maximise your revenue

VISIT BOUGHTONSCOFFEEHOUSE.COM VISIT BOUGHTONSCOFFEEHOUSE.COM OR CALL 0151 668 0494 OR CALL 0151 668 0494

3 reasons to visit us on stand 326!

A free utility bill health check in under 2 mins

A free Utility bill health check in under 2 minutes - We can tell you if you’re paying too much on your business utility bills!

We’ve got great taste in biscuits!

Win with BAS Energy

Stand a chance to win one of many exciting prizes up for grabs including an iPad Pro.

That’s right! We will have a great selection of biscuits at our stand.

Pop around and help yourself.

0845 1800 700 | info@bas-energy.co.uk | www.bas-energy.co.uk

Fit Out Funder

WE CAN HELP FUND YOUR NEXT HOSPITALITY PROJECT

VISIT STAND 311 FOR INNOVATIVE IDEAS AND GOOD CONVERSATION

01372 888 330 | WWW.KEYFINANCE.COM | INFO@KEYFINANCE.COM

EXHIBITOR A-Z 3radical Limited 3S POS 4Suites 5loyalty 9 Spokes International Limited 918 Coffee Co Limited Aburnet Ltd Access Point Ltd AccessIT Data Ltd, featuring Semieta RemoteKey Acumag Ltd Adactus Limited Addo Food Group Ltd Addwell EPOS Solutions Ltd Advantage Risk Solutions Advice Airwave Europe Ltd Al Lindsay Photography Albion - TouchBistro EPOS Albioncourt Ltd Alhambra Tiles Ltd ALICE Allied Drinks Systems Aluline Group American Chip Spice Co. AMOBOX Andromeda APG Cash Drawer Appetite Learning appyourself.com Aquarius Limited ARTEMIS MIXER - ARTEMIS GAVRIILIDOU & CO Artisan Artizen Food Service Asian Catering Federation Asian Restaurateur AT&C Professional Systems Ltd Athena Recruiting Services Ltd ATMO Acoustix Availpro Avenista Table Reservations Avocado Sweets Avvio

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Bad Ass Cakes Bag Buddy Bangladesh Caterers Association - UK Barbarella Design Barclaycard BAS Energy Battery Motorbikes Bay Upholstery BDR Voice & Data Solutions Beekeeper Bell Group Security Ben & Jerry’s Bepsoke Choice Besp-Oak Furniture Bink Biopac UK Limited BIXOLON Bizimply BLACKBX Blanco Nino B-Loony Ltd Blue Cap Coffee BlueCats BlueFrog Media BlueRunnerSolutions Bonaverde Bonsoy Booker Group PLC BookingSuite Boughton’s Coffee House Bouncepad BriefYourMarket.com Britannic Technologies Ltd British Kebab Awards Britvic PLC Brocklebys Pies BusinessesForSale.com BusinessesForSale.com BusinessesForSale.com BusinessesForSale.com BusinessesForSale.com Buzzer Feedback Caffe di Artisan Call Systems Technology Call Systems Technology Calor Gas Ltd Captini Carving Labs Casalis Caterquip UK Cellar Maison Cenium Charge Point Chargit Check Your Staff Limited

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Chef Line Solutions Chieftain Fabrics Chocolate Ltd Cincera Productions Citizen Systems Europe / Datecs UK Ltd. City Insulation Clesse UK Clock Software Clockwork Marketing and Direct Mail Ltd Collins by DesignMynight Como Composition Arts Comtrex Systems Concorde BGW Yorkshire Conference Factory Connecteam Considerate Hoteliers Cooltec Innovation Ltd. CORE Design Co CORNWARE UK COSTCO WHOLESALE Countr POS CPL Training Group Craftis Ltd Criton Crown Pavilions Crowthorne Voice & Data Crucial Sauce Company Cult Furniture Cuppanut Ltd Curry Life Magazine Customer Alliance Cvent Daikin UK Datatherapy Limited DCA Equipment Ltd DDS Solutions Decor Fusion Delightle Delivery Mates Delivery Mates Design Command Designium LTD Desire Marketing Limited Dilite-Mi Onestop Ltd Dinggly DinnerData Dmbook Pro DNS Accountants Donna Italia Dover Design Associates Limited Drink Command Ductbusters Ltd Dutch Furniture Group E M Commodities

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Eagle Eye EASTWEST ARCHITECTURE Ebike4Delivery Eden Agency eGen Electric Scooters eLamb eLearning elementsuite Emmatester Empire Facility Services Ltd Enfore Entr - a Digitonic product Enviropack Ltd EP Marketing and Direct Solutions Epson (UK) Ltd Ergo Concepts by Evalomel Eskuta Limited Espresso Essential EveryCloud UK Faber Italia Srl FairCloud PMS Family Saver Card Fantastic Services Fast Menu FAST TEA FASTSIGNS Ward-Hendry Feature Wall & Floor Company Feed It Back First Data Flexitech Solutions Flipdish Florida Eis Food Alert Limited Food Safe System Food Spirit Ltd Forbo Flooring Systems Fortune Oriental Holdings Limited Franchise Expo & The Franchise Show Freelance Dietitians UK Freerunner WiFi FRL Flooring Frying Filters T/A Steve Hill Services Gafbros Limited Galerie6 Gearing Media Group - Hospitality Interios George Thomas Joinery GiftPro gistLondon Givex GlammFire Global Payments Global Upholstery Solutions Ltd GoInStore Golden Delight Food Great British Biscotti Co Great Ormond Street Children`s Charity

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Great Sense GroupRevMax GSG SmartServe GuestJoy GuestSense H2o Designs Ltd Harri Hartdean - EcoKnit Hartman Outdoor Products HCI HEY UK Hibox High Vision Business Views Hinteractive Technology Holiday Park & Resort Innovation 2017 HOMI UK (Europe) Hospitality Energy Saving Hotel Compliance Hotel Designs Hotelchamp hotelkit Hotel-up Startup Consortium HQ plus GmbH Huhtamaki Humanforce ICB Group IceBox Rental ICON Icon UK Ltd ICRTouch Igma Imaging Ltd Ignite Energy Illuminati Lighting UK Ltd Illuminow Immersive VR Ltd. InCoax Networks / VDA UK INDEVCO Paper Containers INRESTO Instant Marquees Ltd Instant Marquees Ltd Insuraclean LTD Intellectual Property Office International Food and Beverage Technology Association International Play Company - Iplayco Iree Island CARIBBEAN RESTAURANT iSqueeze Ltd It’s a Wrap IVC Signs Limited Jade Solutions Ltd JB Packaging Jestic Foodservice Equipment JESU SEBASTIAN LTD JOB TODAY John Street Beverage

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JPR Lighting Judopay JUST EAT JustPark Kaelo Kafoodle Kaleidoscope Property Consulting Limited Key Finance Ltd Khazina Digital Signage Kinara International Ltd & Kavis King Edward Catering Equipment Knighton Foods Ltd Knowcross Kolourfull Creative Solutions Koppert Cress Kraft Heinz Krowd KTL bright solutions kukki Cocktail LAVU Letterbox Distribution.com Lewis Silkin LLP Light Corp ‘93 Lightspeed Liqui Group Liquidline Little Artefacts Living Concrete Ltd Long Range Systems UK Ltd Loopon Lost & Foundry Lotss Loyalty Magazine LSI Indendent Utility Brokers Ltd LXA Lyco Group MAG IT Solutions Magnuson Hotels Mallory Custom Lighting Manufacture de PIANOS de St-Dizier Marine Conservation Society Martel Instruments Ltd mc square social media marketing MCOM Media Communications Ltd Media Screen Solutions MEGAMAN® Lighting Memberoo Merchant Money Metal Monkey Designs Ltd Metcalfe Catering Equipment Migsoft Ltd. Milkit Ltd. Misty Interior Mizkan Euro Ltd mmmLUNCH

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Mobikon Mode-AL Mosswall UK Ltd Muggi - The safest drinks tray in the world My Coffee Station My Order Box myconnectzone my-Kaboodle myPOS Europe Ltd MyStay Navaho Technologies NCASS (Nationwide Caterers Association) Nelson Catering Equipment Neo Wireless NET Coverage Solutions Ltd NewBook PMS NextMenu NextMenu NextMenu NMTF No Proof of Age - No Sale Nobly POS Nook Pods Nook Pods Nor1 Nordic Berry Novility o1creative o4 Chargers (Ozhan Electronics Trading LLC) Ocean3D Octane HR Solutions OH YES DRINKS Onify OpenKey UK - WOW Digital Optomany Opus Telecoms Orcinus Recruit & Orcinus Training Order on Chef Order Take Away Order Tiger OrderLord OrderSense OrderZing Ordinii Ltd. Ordoo Originalos Foods Limited Outform Valley Pacific Infotech UK Ltd Packme Ltd Pager Call Systems Ltd Herbert & Ball LLP, Herbert & Ball LLP, Paymentsense Paytronix Systems, Inc. Penwith Upholstery Ltd Phi Ltd

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Photobooths Pioneer Group Pixelnebula Limited Pizza Equipment Ltd Planday Plixal Ltd pointOne EPoS Portero GH Security Powermat Printedlids.com Pro Plus Creative Pro Web Design Productiv Delivery Ltd Profitroom Prologic First (UK) Limited ProProcure Ltd ProVenue Purchase Plus Pure Audio Visual Ltd P-Wave PXL Carpets PXtech Pyramid Computer GmbH Q MY CALL QSR Media UK Qube EPoS Ltd QuickBite Magazine Quiet Interiors Ltd. Rant & Rave RATIONAL UK ReachRobo UK Red Rickshaw Red Telecom Redfin Aquarium Design Relentless IT Solutions Ltd Reputation.com Restaurant Design Associates (RDA) Restaurant.GB.NET Retail Manager Solutions Limited Retail Secure Revelagora Lda Review Filter Revive Joinery Reward-it Ltd RhubarbLondon LLP Robin Sprong Bespoke Wallpaper and Surface Design Romanellis italian Food Limited Roommatik RoomNetTV RPC-Bebo Food Packaging Rupert’s Recipes Ltd Sabert Corporation Europe SAFAS Safenames / Elisha Telecom / UKCC Safesmart SAI Global

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SALTO Systems SANDALYECI A.S. SaveCollective.com SAW Projects Ltd Scanlite Schiller GB Ltd Screenreach Intreractive Ltd Scrummy Club Seatris GmbH Seiko Instruments GmbH SessionM SevenRooms ShopWorks Showpiece Design Limited SHR (Sceptre Hospitality Resources) Silesia Grill Systems Silver Lining Convergence Ltd Siru Mobile Sitting Firm Chairmakers Ltd Smart Nightlife Company SmoothMenu SnapShot GmbH Soundtrack Your Brand South Catering Fabrication Ltd South Eastern Interiors T/A SEI Ltd SP Group Space Innovation Ltd SpaceandPeople Spoonfed Square One Interiors Ssayy Star Micronics Stay Planner Sthaler Ltd STKTK Stocktake Online Stopblox Stoupid UK Ltd StreetDots SUN WAH FOODS LTD Sure-Track Europe Limited Sweetheat Technology Limited SWS Specialist Ironmongery Synecore Limited SynergySuite Restaurant Management Software Tahola Takeaway Genie Takeout Insurance Services Tasty Trotter Event Supplies TBI (Lug Europa) Teal Patents Technical Lighting Solutions Technical Signs Techno Review Tekpak Solutions Europe Limited Testo Limited

7090 6180 726 1184 6114 6050 1152 710 3150 7060 5062 9102 4160 5090 4090 622 7104 1144 4192 5160 3144 2076 4114 2063 5199 5190 4190 2021 5152 4176 1061 5151 6100 4135 3164 3154 4150 2030 1016 9066 331 1051 7192 2171 8146 313 5021 3041 3016 3050 244 8172 4186 6142 322 5154

Tevalis Textlocal Textlocal The Bushman Wood Fired Ovens TA Dingley Dell Enterprises The Catering Accounting Company The Curry Sauce Company The ELAS Group The Energy Exchange The Fabulous Group Ltd The Franchising Centre The Good Till Company The Great British Cheesecake Company The Private Postman The Private Postman Ltd The Silk Forest Thrive EX Tigerplay Timeless Sofas & Commercial Seating (Timeless Sofas Ltd.) Tipps App TLJ Security Systems tm clothing ltd Total Gas & Power TouchHits Music Solutions Tregothnan Treniq Ltd Trent Furniture TribePad trivago TrustYou Turmerlicious Unified App UpsellGuru Ur App Pro Us 4 Slush Limited Utilita Energy Validair Monitoring Solutions Limited Vardells Vectair Systems Limited Verstegen Spices and Sauces Videonations Ltd VideoPoster Videotree VIP Worldwide Visacrem Viva App Ltd Vivitek Volcano At Home WaffleDelight WaitlessMunch Ltd Wanstor WARM water2business White Label Loyalty Whitebirk Sink Company wi-Q

2130 3152 3152 2010 231 T5 1150 6074 616 7022 518 730 3054 3054 4170 7034 3206 EB7 3136 3100 6060 4032 7112 2001 7170 3170 4126 7092 7100 500 3104 9106 2110 5014 6022 2022 6152 8076 2020 7074 3120 7084 4089 2002 4136 1084 200 1030 4056 9120 4184 520 9122 5200 3084

WIRELESS SOCIAL - MANAGED SERVICE Woodfloors4u WorkGaps Worldpay WUKBUK Your Business Community YourParkingSpace.co.uk Zennio Zienix Zonal Retail Data Systems

3070 1162 1072 2141 2154 9024 6072 5081 3022 9110

34

FLOOR PLAN

BY TUBE The Jubilee Line and DLR are recommended as the quickest route to ExCeL London. Alight at Canning Town and change onto a Becktonbound DLR train for the quick journey to Prince Regent for ExCeL (East). Please note Custom House (ExCeL West) stop at the ExCeL will be closed until December 2017.

COFFEE SHOP INNOVATION

HOTEL TECH LIVE

TAKEAWAY & RESTAURANT INNOVATION EXPO & STREET FOOD LIVE

Coffee Theatre 14 950

Takeaway & Restaurant Theatre 16

Takeaway & Restaurant Theatre 15

Sponsored By

952

Takeaway & Restaurant Theatre 17

Takeaway & Restaurant Panel Theatre 18

Sponsored By

Sponsored By

9065

Hotel Tech Theatre 3

Sales office

Sponsored By

9045

8008

8002 8000

914

916

924

926

932

9020

910

912

920

922

930

9022

9026

9030

9034

9024

9032

9036

9042

9044

8032 814

816

824

826

8010

846 842

832

8012

8034

820

822

844 840

830

812

714

716

724 726

734

742

710

712

720 722

730

740

8014

744

7010

7014

7012

7016

8052

8036

7030 810

8050 8054

8040

7020 7024 7022

7036

7032

7034

6030

6034

6002 614

616

610

612

634

624 626

6010

644 646

6014

9060

9064

9062

9066

6022

6021

6023

6020

7040

Keynote Theatre 1

7050

7060

6051

7062

6050

5000

7064

5041

5030

6012

640 642

620 622

9054

9052

5040

7023 6032

5002

9050

8042

7002 7000

8030

6060

8004

9070

9080

9082

9084

9085

8082

8056

8006

6062

8070

8072

8080

8074

8076

8084

7042

7076

6070

6072

6074

Networking Area

7084

7080

7074

6076

8086

7082

7086

6080

6082

6084

Sponsored By

504

516

518

534

526 528

5008

540

5009

5022

Coffee Theatre 13 Sponsored By

510

414 410

530

521 520

418

5021

5010

522 500

434

424

440 433

416

5016

5018

4010

4014

4020

3000

311

313 310

324 320

326 322

4000 331

5034

5042

5044

T2

T3

T4

T5

5051

5050

5060

5062

4016

4024

346

4032

4028

3010

3020

340

3023

3022

3016

330

4026

3021

5061

4050

4056

4060

4066

4052

4059

4062

4068

4054

3030 3032

3034

3041

4058

DELIVERY ZONE 3044

3046

3042

5080

Press Area

4070

5014

342

5070

5082

5081

5072

4030

T1

3036

2002

314

5032

5052

5012

DRINKS ZONE Sponsored By 3002

5053

5020

502

3050

3056

4064

3061 3060

3052

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4069

4074

4080

4086

4082

4088

4084

4089

3082

4076 4079

3062

3070

3072

3080

3064

3074

3076

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2003 2001 2000 200

214

216

230

224 226

212

220

110

120

222

244 241 240 246

2010

2012

2022 2020

2016

2021

3040

2031

2033

2030

104 102

Takeaway & Restaurant Theatre 12

1016

1022

Sponsored By

100

1021

1020

1033 1030

1034 1031

2042

2051

2060 2063

2070

2072

2084

2050 2053

2064

2062

2074

2076

2080

1062 1060

1076

1074

1085

1072

1070

1080

2082 2081

1045 1040

1050 1051

STREET FOOD LIVE Sponsored By

36

2040 2044

1061

1084

DELIVERY ZONE

S8

S7

VISITORS ENTRANCE

VISITORS ENTRANCE

S6 Organisers Office

VISITORS ENTRANCE

BY RAIL

TRAVEL BY ROAD

As the Capital of the United Kingdom, London is connected by rail to all major cities in Great Britain. In addition Eurostar operate regular train services to Brussels and Paris operating from St Pancras International. London’s main rail terminuses are Charing Cross, Euston, Kings Cross/ St Pancras International, Liverpool Street, London Bridge, Marylebone, Moorgate, Paddington, Victoria and Waterloo.

When driving to ExCeL London follow signs for Royal Docks, City Airport and ExCeL. There is easy access from the M25, M11, A406 and A13. For a map showing major local roads click here. For Sat Nav purposes, we recommend using postcode – E16 1DR.ExCeL London offers on-site car parking for 3,700 cars.

RESTAURANT & BAR DESIGN SHOW

RESTAURANT TECH LIVE & BAR TECH LIVE

Sponsored By

Sponsored By

Sponsored By

9121

9083

9090

9092

9094

9096

8090

8092

8094

8096

7090

7092

9100

9102

9110

8100

Keynote Theatre 2

9157

9142

9165

9195

9167

9130

9122

9140

9150

9152

9160

9131

9132

9134

9124

9144 9146

9154

9156

9164

8120

8122

8130

8132

8140

8142

8150

8152

8160

8136

8144

8146

8154

8156

7130

7132

7140

7142

7136

8124

Design Theatre 8

Sponsored By

9155

9120

9106

Restaurant & Bar Tech Theatre 7

Restaurant & Bar Tech Theatre 6

Restaurant & Bar Tech Theatre 5

Hotel Tech Theatre 4

9162

9170

9166

8162

9172

8170

9180

9182

9184

9174

8172

9190

9197

9192

9186

8190

8192

8194

8196

7182

7190

7192

7184

7194

7196

6190

6191

8180

Design Theatre 9

EB12 EB10

8126

8134

8164 8166

8174

8176

EB9 EB8

7100

7102

7110

7112

7120

7122

7104

7114

7116

7124

7126

7134

6112

6120

6122

6130

6124

6126

6134

7150

7170

7160

7144

7172

7180

7174 7176

EB7 EB6 EB5

6090

6092 6096

6094

6100 6102 6104

6106

6110

6132

6140

6142

6161

6150

6162

6180

6170

EB4 EB3

6114

6116

6136

6144

6152

6192

6172

6160

EB2 EB1

5120

5090

5092

5130

5140

5124

Vip Area

5091

5122

5152 5154

5126

Sponsored By

5132

Ultimate Nightlife Experience Networking Area

5151

5142

5160

5184

5186

5200 5194 5190

Sponsored By

5191 5192 5199

5180 5182

4090

4096

4100

4106

4116

4092

4095

4102

4108

4112

4118

4093

4094

4104

4109

4114

4119

3090

3100

3102

3104

3106

4110

3110

4120

4126

4122

4130

4128 4124

3120 3124

4136

4132

4129

3122

4138 4134

3130 3134

4135

3132

3136

4140

4146

4142

4148

4144

4149

3140 3144

3142

3146

4150

4156

4160

4164 4154

4166

4169

4170

4176

4174

4179

3170

3172

3152

3154

3156

3160

3164

3162

3174

2090

2092

2100 2104 2102 2106

2110 2188

2116

2120

2130

2140 2141

One To One Meeting Area

2121

1142

1150

4190

4191

4194

4199

3194

2172 2182

3192 3196

2181

1151

1160

1162

1170

1182 1180

3206 3204 3202 3200 2202

2184 2191

2190

2192

1141

1140

2170

3208

3190

3182

2162

4193

3180

2150

2142

1143 1144

Restaurant & Bar Tech Panel Theatre 10

2154 2156

4192

4189

2183

2160

2114

1052

Hotel Tech Panel Theatre 11

2112

3176

3166 2171

2094 2096

4186

4184

4158

3150

4182

2200

1192

1184 1190

1191 1189

S5

S4

VISITORS ENTRANCE

VISITORS ENTRANCE

37

EXPERTS IN ENERGY MANAGEMENT IGNITE ENERGY ARE EXPERTS IN ENERGY MANAGEMENT FOR LARGE BUSINESSES, OFFERING A TOTAL SOLUTION FOR ORGANISATIONS LOOKING TO REDUCE THEIR ENERGY COST & CONSUMPTION. The shift towards better energy efficiency poses an opportunity to businesses that should not be ignored. Through streamlining of billing practices to dramatically slashing operational costs, the UK is quickly becoming more energy efficient whilst businesses see significant benefits in their bottom line.

Ignite Energy can provide the catalyst to capitalize on this movement.

ENERGY PROCUREMENT & RISK MANAGEMENT

ONLINE REPORTING & COLLEAGUE ENGAGEMENT

UTILITY BILL VALIDATION & FINANCE SUPPORT

As part of our energy management services, we provide energy procurement and risk management for our clients. We’ll work with you to find the best energy solution for your company.

Online report and colleague engagement is an important part of energy management for any business. We work with the right people onsite and make sure you will have access to the information you require.

Our Utility Validation and Finance Support services ensure that energy is a controlled and accounted for cost. Running several analysis procedures, we have recovered substantial amounts for our clients lost through error.

ENERGY SAVING IMPLEMENTATIONS

DATA ANALYSIS

SUPPORT & ONGOING ENERGY MANAGEMENT

Our team have tried and tested many energy efficiency technologies. Having led the way with some of the earliest full-scale roll-outs, we have successfully implemented energy efficient projects across the UK that have resulted in millions of pounds in savings and substantial reductions in carbon emissions.

Making sense of energy data can often be a challenge. Our team successfully work with each client to fully understand their data discrepancies – which is the first step in combatting energy wastage.

Performance improvement doesn’t stop once equipment is installed. As part of our services, our team work to help you maintain and achieve savings on an ongoing basis.

FOR MORE INFORMATION PLEASE VISIT OUR WEBSITE

WWW.IGNITEENERGY.CO.UK

Your safety is our priority

Insuraclean is a national specialist commercial kitchen cleaning company with invaluable experience in providing deep cleaning services for the catering industry.

With our incredibly high standards and years of experience, we ensure the best possible results as well as offering honest and helpful advice.

Our services include: Commercial Kitchen Deep Cleaning

Grease Extraction Duct Cleaning and Certification, including access panel installation High Level Window Cleaning Carpet Cleaning Internal and External Structure Cleaning Washroom Cleaning Emergency Cleaning

Our UK service is available 24 hours a day, 7 days a week.

Call now to speak to an advisor.

E enquiries@insuraclean.co.uk W www.insuraclean.co.uk

0800 292 2009

Visit us at Stand 416 no sugar . no gluten . no dairy . only 16 calories . totally organic .

Nitro brew is much smoother than traditional coffee. With a hint of chocolate flavours the tastes are much improved from traditional iced coffees and to enhance your experience, you’ll be welcomed with a smooth, foamy top.

www.liquidline.co.uk/brewd Fresh Thinking Fresh Drinking For coffee machines, juice dispensers, water dispensers and vending solutions call 0800 8499110 or visit liquidline.co.uk

Here When You Need Us Most • Local support team • Over 200 locations

Your Butcher

Your Area Manager

• FREE Delivery 7 days a week • Online ordering or store

Your Fishmonger

Your Catering Development Manager

Your Delivery Driver

Your Receptionist

www.booker.co.uk A5 Take Away Expo V2.indd 1

16/08/2017 16:08:09

E T H I C A L LY T R A D E D LO C A L LY R OA S T E D BRIXTON’S OWN VOLCANOCOFFEEWORKS.COM

VOLCANO COFFEE WORKS

Milkit is an innovative and user friendly patented milk tap solution designed for the foodservice industry.

The principle is simple – A large environmentally friendly package is connected to an electric tap that implements an easy, clean and efficient work environment.

Money Saver

Pour the exact amount of milk that you need, enable recycle of boiled milk and reduce your various secondary damages

Time Saver

Save up to 20% in the preparation time of every coffee cup

Energy Saver

Decrease waste production of energy; as well as deterioration and disintegration of equipment.

Current Status

Milkit is currently installed in Israel , Czech republic and Greece and We are on the verge of signing agreements in the UK , Denmark , Austria and Mexico. We are operating in more than 20 chains , dozens of private coffee shops , hotels . Restaurants and many more.

MILKIT is the new way to consume milk in the food service industry. We created a concept that made using milk in a faster, cleaner, economical and environmentally friendly way than it is today.

MILKIT is a game changer for milk consumers.

For more info visit us on www.milikit.co.il .

We would love to hear from you.