Going Global Live 2016 Show Guide

17TH & 18TH

NOVEMBER THURSDAY: 10AM - 6PM FRIDAY: 10AM - 5PM

OLYMPIA, LONDON

EUROPE’S LEADING EVENT FOR EXPANDING YOUR BUSINESS OVERSEAS 1-2-1 ADVICE FROM THE DEPARTMENT FOR INTERNATIONAL TRADE

INSIGHT INTO NEW MARKETS, SECTORS AND INTERNATIONAL TRENDS

INTERACTIVE MASTERCLASS SESSIONS

80 SEMINARS LED

BY INTERNATIONAL BUSINESS EXPERTS

WHAT’S AT THE SHOW EXPORTING IS GREAT SEMINAR SPEAKERS FOCUS ON: BREXIT FOCUS ON: MARKETS SEMINAR SCHEDULE EXHIBITOR LISTINGS FLOOR PLAN

03 04 21 26 32 39 42

CO-LOCATED SHOWS

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BUSINESS SHOW2016

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GET INVOLVED WITH THE SHOW @GoingGlobalLive | #GoingGlobalLive

WELCOME TO GOING GLOBAL LIVE Welcome to Going Global! We’ve pulled out all the stops to ensure this event is packed with crucial advice, the very latest information on the biggest opportunities in emerging economies, and the chance to meet and form direct relationships with the world’s leading organisations and international business experts.

The event provides you with the perfect platform to find partners from across the globe, knowledge and experience in succeeding in the world’s most hostile and competitive regions, advice in exporting to Europe, guidance on the latest legislations, tax and finance regulations, and the opportunity to learn first- hand from the people who have done it all before.

Going Global takes place alongside The Business Show, the UK’s biggest business exhibition and conference, which returns to Olympia London for its 36th edition. As well as this, there’s the very first Foreign Direct Investment Expo, which connects your business with the most suitable location from around the world, and the Business Startup show,

meaning the event is packed from top to bottom with information, expert knowledge, and industry-leading advice. You can be part of this unmissable show by registering for your free tickets at www.businessboxoffice.co.uk.

With so much packed into its two day duration, use this guide to closely study what’s on and when during the show to ensure you don’t miss out on what’s vital to you. Places for masterclasses and many of the other features are limited due to their huge popularity and always fill up fast, so make sure you get there early to avoid missing out.

For more information on everything taking place at the show, please visit www.goinggloballive.co.uk.

June 23rd 2016 changed everything. We’ve been working hard to give UK based companies all the advice and guidance they will need in these uncertain times. Whether your company is currently trading in Europe, whether you were considering it, or if you are looking for business further afield, Going Global Live surely has to be the best use of your time on November 17th & 18th.

Simon Chicken

Event Director, Going Global Live

INTRODUCTION TO EXPORTING IS GREAT As part of the successful international GREAT Britain campaign, Exporting is GREAT aims to inspire and support 100,000 additional UK businesses to sell their goods and services overseas by 2020.

Launched in November 2015, the Exporting is GREAT initiative will run for five years and is designed to empower UK SMEs to take advantage of the global appetite for UK products, skills, and expertise in markets

We hope that... Exporting is GREAT will inspire a new generation of exporters and demonstrate the wealth of opportunity available from across its partners. - Lesley Batchelor OBE, Director General, Institute of Export

around the world. In partnership with major UK businesses, the programme will support companies at every stage of their exporting journey – from identifying opportunities to winning contracts overseas.

Our website www.exportingisgreat.gov. uk enables ambitious UK businesses to register their interest in real-time global export opportunities, as well as access expert advice, trade services, training, and events. The site contains over 1,000 export opportunities – worth around £300 million over time and organised by sector and market – which are easily accessible. A thousand new opportunities are being uploaded each month. It’s already making a difference,

with over 257,000 visits and 918,000 page views on the EIG website; 10,600 downloads of the EIG export guide; and more than 12,000 responses to export opportunities.

The site will continue to develop in response to user feedback. Data from every user is being captured for evaluation and relationship management purposes, and to ensure we develop and provide relevant and tailored support, services, and offers to businesses – in collaboration with our commercial partners.

At the same time, our year-long Exporting is GREAT roadshow is travelling the length and breadth of the country – giving face-to-face assistance to first-time exporters and using the latest technology from our partner Microsoft to connect these businesses with live export opportunities.

INTERNATIONAL BUSINESS ZONE DIT have organised their own Meeting Zone where visitors can speak to advisers and work out the best ways to start exporting. You’ll meet experts in their field, our international trade advisers, who are there to give you unbiased, professional advice and guidance. Years of coalface experience will be at your disposal as we offer you specific export advice and market intelligence.

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SPEAKERS

2016 HEADLINE SPEAKERS Going Global will once again deliver the finest line-up of speakers to provide you with the significant advice and knowledge you need to take your business into new countries, cultures, and climates.

When it comes to this kind of advice, it pays to listen to people who have a track record of unique success and experience, people who have faced the ups and downs, challenges and pitfalls of international business expansion.

Whether you want to strengthen your understanding of specific international business regions, learn about where the lucrative opportunities lie, or how to blossom in the world’s most competitive global markets, you will find a seminar that covers your needs.

Each speaker will deliver an essential mix of advice, ideas, and inspiration that will benefit any business looking to extend operation overseas.

The next few pages detail every headline speaker and their seminar so that you can make sure you don’t miss the session that’s imperative to you. And if your hot topic isn’t covered, don’t forget to check out the full seminar schedule later in this guide for more chances to hear first-hand from the experts that can change your business fortunes.

SHWETA JHAJHARIA

ACTIONCOACH

6 ESSENTIAL ELEMENTS FOR GLOBAL BUSINESS GROWTH THURSDAY | 16.15 | ROUTES TO MARKET THEATRE

ALSO SPEAKING ON: FRIDAY - ROUTES TO MARKET THEATRE AT 14.45

Shweta Jhajharia is a partner and principal coach in Europe’s largest ActionCOACH business coaching firm, and is a leading ActionCOACH globally.

SEMINAR SNAPSHOT In this seminar, Shweta shares the six critical areas that business owners should understand and focus on in order to move from monotonous stability to predictable and sustainable double-digit growth.

DEBORAH LYNCH DOYLE DEPARTMENT FOR INTERNATIONAL TRADE

GOING INTERNATIONAL? LET’S THINK ABOUT YOUR BRAND FRIDAY | 11.45 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Experienced in building brands and products for small organisations to large multinationals over a range of sectors, Deborah Lynch-Doyle is an expert in the development and implementation of international marketing strategies.

Deborah is a trained and experienced marketer with a strong business development background. Starting in the Courage Group and after moving to International Distillers & Vintners (now Diageo), her early sales and marketing career was working on FMCG brands like Jack Daniels and Southern Comfort.

GLYNIS WHITING VICE-CHAIR OF COBCOE

PRESENTING COBCOE CONNECTS A NEW WAY TO DEVELOP BUSINESS INTERNATIONALLY THURSDAY | 15.30 | EMERGING MARKETS THEATRE

Glynis is a founding partner in Starfish MRM, providing digital business transformation for membership organisations and companies.

She set up West Midlands in Europe in 2000, as a leading regional representation in Brussels with over 90 stakeholder partners, to raise their game in Europe.

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Shweta has the most awarded client base in Europe who consistently achieve average growth rates of over 41% over the last five years.

SEMINAR SNAPSHOT This easy-to-follow seminar from the hugely experienced Deborah Lynch-Doyle provides vital tips and insight into the critical steps to make if you’re to successfully conquer the overseas market.

SEMINAR SNAPSHOT Glynis will be joined by key COBCOE Connects partners to discuss the importance of innovation in developing practical solutions and tools for companies to grow their business and minimise key impediments to trading internationally.

ANNE-MARIE MARTIN

EXPLORING OPPORTUNITIES FOR GROWTH IN INTERNATIONAL TRADE ACROSS EUROPEAN MARKETS Anne-Marie has worked in industry and the not for profit sector over many years at the senior executive strategic, commercial and operational levels.

A Fellow of the Chartered Management Institute, she has been a visiting university lecturer on PR and marketing related topics and frequent speaker at conferences on topical matters. In 2008 she was awarded the King Mihai I of Romania Medal for Loyalty.

MARC SANDERSON CITY OF MALAGA, SPAIN, INTERNATIONAL ECONOMIC DEVELOPMENT

ENTREPRENEURIAL SMART CITIES: AN INTERNATIONAL BUSINESS THURSDAY | 13.15 | LOGISTICS & DISTRIBUTION THEATRE

Marc is the first director of international economic development for the city of Malaga, Spain. In 2009, the mayor asked him to design, lead, and manage the city’s foreign direct investment strategy.

Formerly, Marc worked in Washington D.C. for the U.S. Department of Homeland Security as an advisor to the director of citizenship and immigration services.

SEAS ALSO SPEAKING ON: FRIDAY - OVER INVESTMENT THEATRE AT 15.30

SEMINAR SNAPSHOT Marc will discuss challenges, strategies, best practices, and the business opportunities that exist through international public-private partnerships.

THURSDAY | 11.00 | EMERGING MARKETS THEATRE

CHIEF EXECUTIVE OF COBCOE

SEMINAR SNAPSHOT Widely recognised as an essential driving force for international business, COBCOE’s Europe workshop will aim to facilitate a better understanding of multilateral trade opportunities across key markets of Continental Europe.

Anne-Marie will be joined for an unmissable panel discussion by senior representatives from the COBCOE European chamber network.

LESLEY BATCHELOR, OBE DIRECTOR GENERAL, INSTITUTE OF EXPORT

MODERN PROTECTIONISM FRIDAY | 12.30 | OVERSEAS INVESTMENT THEATRE

Lesley Batchelor is a champion of UK exporters, with a powerful track record in enhancing the performance of hundreds of businesses. Working as director general of the Institute of Export (IOE), an education foundation providing qualifications and support for business for over eight years.

Lesley is active on the APPG Advisory Panel on Trade & Investment, the APP Manufacturing Group and has given evidence to the House of Lords Select Committee on government support for SMEs. Lesley has invaluable expertise in intellectual property, global licensing and marketing.

SEMINAR SNAPSHOT Our post referendum focus must be on extending trade with new markets.

Without the comfort of existing EU trade arrangements, our businesses will need to work in some challenging markets where both visible and invisible measures are taken to protect their home market. This session will look at these and where to find out more about them.

LISA WILSON INTERPRETING MANAGER, RWS GROUP

TALKING YOUR CUSTOMERS’ LANGUAGE THURSDAY | 14.45 | ROUTES TO MARKET THEATRE

Lisa Wilson is an interpreting manager at Eclipse Translations, part of the RWS Group, which is one of the top 10 language service providers in the world.

She has a wealth of experience from her 25 years working in marketing and event management, and has been responsible for organising a wide range of communications across Europe, the US, and Asia. As a specialist in international meetings, Lisa is able to advise and provide the right language support for clients and projects of all sizes.

SEMINAR SNAPSHOT In this seminar, Lisa will show you how to find the effective resources you need to present your company in a professional manner and avoid embarrassing and costly mistakes.

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PATRICK MAUPARD

MAUPARD FIDUCIAIRE

HOW TO TACKLE THE MAIN CHALLENGES OF ENTERING THE FRENCH MARKET THURSDAY | 15.30 | OVERSEAS INVESTMENT THEATRE

Patrick is a founding partner of HLB France and CEO of Maupard Fiduciaire, an accounting and business advisory firm which began as an independent practice in 1986 before becoming an incorporated body in 2001.

He graduated with a master’s in Accounting and International Business in 1978 and has a doctorate in International Commerce.

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ALSO SPEAKING ON: FRIDAY - OVER INVESTMENT THEATRE AT 14.45

This seminar examines certain challenges associated with entering the French market and ways to combat them. Throughout the seminar, Patrick will provide niche and useful insights and analysis with regard to investing in France.

ANDALUSIA AS A BUSINESS LOCATION THURSDAY | 11.45 | OVERSEAS INVESTMENT THEATRE

Nancy Martínez Fasoro is a Spanish/Nigerian consultant who specialises in the Nigerian market with almost 20 years’ experience in export, import, trading, and intermediation for business relations with Nigeria.

SONIA KOUADIO GALAT

AFRICABV LTD

DEVELOPING A DISTRIBUTION NETWORK IN SOUTHERN AFRICA THURSDAY | 11.45 | EMERGING MARKETS THEATRE

Elena has developed her professional career in the field of international trade and investment.

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THURSDAY | 14.00 | OVERSEAS INVESTMENT THEATRE

Nancy will discuss the basics you need to know for an effective introduction of your company’s product or service, interesting logistics, and operational insights.

AGENCY FOR INNOVATION AND DEVELOPMENT OF ANDALUCIA

Invest in Andalucía provides support to investors within the planning and set up of activities in the region and supports companies already established to help them grow. This seminar is aimed at those looking for new opportunities and locations with a good mix of resources and attractiveness in a competitive environment.

NIGERIAN MARKET INSIGHTS FOR A PROPER INTRODUCTION STRATEGY

SEMINAR SNAPSHOT

ELENA GALLEGO CAÑABATE

SEMINAR SNAPSHOT

LADY NANCY GROUP

Her career has developed with international positions always related to the Nigerian market. After providing services from Spain to Nigerian importers, she started operations from Nigeria in 2005 and now she is giving global consulting services.

SEMINAR SNAPSHOT SEMINAR SNAPSHOT

She has served as head of the Investment Promotion Division –Invest in Andalucíasince the creation of the unit at the end of 2005.

NANCY MARTÍNEZ FASORO

ALSO SPEAKING ON: FRIDAY OVERSEAS INVESTMENT THEATRE AT 11.45

Sonia Kouadio Galat is a London based legal counsel; legal director of the newly created Chamber of Commerce of Ivory Coast in Great Britain, and the CEO of Africa Business Venture.

Sonia has a large experience in oil and gas, energy and telecoms with a specific focus on outsourcing, procurement, and supply chain.

SONIA WILL ALSO BE DISCUSSING ‘OUTSOURCING TO SOUTH AFRICA’ ON FRIDAY AT 13.15 - EMERGING MARKETS THEATRE

SEMINAR SNAPSHOT British products are highly valued in Africa. The Southern Africa region with its vibrant market and large customer base offers numerous opportunities for British businesses. This seminar will provide the audience with key elements and information to (i) discover the opportunities available in this region of Africa; and (ii) key elements and methodology to develop a distribution network locally.

ROBIN BENNETT AKTUEL TRANSLATIONS

TRANSLATION: CONQUERING MARKETS THE NICE WAY

The Aktuel Translation Group has since grown steadily to become one of the most respected technical translation agencies in the world and was recognised by the Who’s Who of British Business as one of the fastest growing companies in the UK. Although still involved in The Aktuel Translation Group on a daily basis, Robin also writes books and lectures on entrepreneurship.

THURSDAY | 11.00 | OVERSEAS INVESTMENT THEATRE

Robin founded Aktuel Translations in London in 1992, and has since added PTI (specialist patent translation) and Quarto Translation (book translation) to the stable.

PAUL BRYSON SOVEREIGN (UK)

DUBAI – YOUR GATEWAY TO THE EAST FRIDAY | 14.00 | ROUTES TO MARKET THEATRE

Paul is a knowledgeable and active member of the business community in the UAE. He advises large multi nationals to small start-up businesses on how they can best establish a legal commercial presence in Dubai and across the rest of the UAE and Gulf region.

Paul has access to an extremely large and effective network in Dubai and sits on the board of directors for the British Business Group Dubai and Northern Emirates.

SEMINAR ABOUT THE SPEAKER SNAPSHOT about the speaker Paul’s presentation will cover the different routes to market in the UAE and the arguments for and against each type of structure / jurisdiction.

KATHRYN BORG DEPARTMENT FOR INTERNATIONAL TRADE

GLOBAL SPORTS WORLDWIDE OPPORTUNITIES THURSDAY | 14.45 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Kathryn Borg is an international trade adviser in the East Midlands. Her sector specialism is global sports, and her country specialisms are Libya and Malta.

Kathryn has run her own business, and worked in the sports sector in Malta, where she was a director on the Malta Sports Council from its inception by the Government of Malta, and held the post of business consultant. Kathryn now lives and works in the Peak District, where she supports and advises companies all intending to export, or who may be exporting already.

SEMINAR SNAPSHOT Ensuring that your translation spend is an investment and not a financial burden.

Multilingual search engine optimisation, transcreating marketing materials and making use of new machine translation tools (MT) for technical manuals is better, cheaper and faster than ever in the right hands.

Understanding how to make them work for you is key to opening up lucrative markets abroad.

ALAN RIDES DEPARTMENT FOR INTERNATIONAL TRADE

IRAN: GROWTH OPPORTUNITIES FOR YOUR BUSINESS THURSDAY | 14.00 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Alan started his export career in Metal Box PLC export shipping department, progressing to Diageo’s export customer services department, dealing with global exports. Alan is well used to export documentation and banking presentations.

Since graduating from the Institute of Export, he has been a front line export salesman across Africa, Asia, and the Middle East for 25 years, working for UK export trading companies with manufacturing arms who set up local successful offices and dealerships for UK companies.

SEMINAR SNAPSHOT

SEMINAR SNAPSHOT

The aim of the seminar is to showcase the opportunities available to a variety of sectors in the global sports markets around the world.

A view from a market expert with 17 years’ active trading experience who will be able to answer all your questions on this complex market.

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MONICA ELIZABETH COSTALES-VASQUEZ

SEMINAR SNAPSHOT

CHAMBER OF INDUSTRY & COMMERCE ECUADOR & GREAT BRITAIN

A general overview of selected emerging markets in Latin America which can be attractive for British retailers’ international expansion. This will focus on key (macro) microeconomics aspects, as well as the strengths and challenges of those markets. This strategic analysis will include relevant points to enter successfully into the selected market(s) in the Latin American region.

RETAILERS’ INTERNATIONAL STRATEGIC EXPANSION - DOING BUSINESS IN LATIN AMERICA THURSDAY | 14.45 | LOGISTICS & DISTRIBUTION THEATRE

Monica is the founder and CEO of IBD-MC Ltd, a company which focuses on strategic financial and commercial analysis in the retail and FMCG sectors, consultancy in international business development, and trading of LatinAmerican products.

Monica has strong financial retail experience with the British Heart Foundation (BHF), Marks & Spencer (M&S), and Swarovski, where she was able to develop strategic retail analysis and reporting for the UK and Ireland. At M&S, Monica was part of the International Business Development team, examining a new franchise

STICS ALSO SPEAKING ON: FRIDAY - LOGI & DISTRIBUTION THEATRE AT 11.45

market in Latin America (macro/ micro economics, pricing, competition, ease of doing business, business plan, etc.) and additional ad-hoc projects.

In Ecuador, Monica was head of FP&A at Mondelez Int., acting manager and branch office manager at Moore Stephens Profile Consultores; and senior consultant at Ernst & Young.

EDWARD HARDY WORLD FIRST

DR. ZAHY RAMADAN

HOW TO NAVIGATE THE CHOPPY WATERS OF CURRENCY MARKETS

INTERTRENDS (PROVEN)

FDI MAGNET

ENGAGING DIASPORAS OR EXPAT NETWORKS FOR ECONOMIC DEVELOPMENT & FDI

WINNING WITH THE OMNICHANNEL CONSUMER FRIDAY | 12.30 | EMERGING MARKETS THEATRE

Dr. Zahy Ramadan is the cofounder of InterTrends Consulting, which is part of the Proven Arabia Group. He also teaches marketing in the School of Business at the Lebanese American University.

He conducted several workshops in Asia-Pacific (namely China and South Korea) on shopper marketing, in-store retail fundamentals, and sku-mix strategy, and also managed P&G’s biggest category in the Arabian Peninsula.

SEMINAR SNAPSHOT The seminar provides its audience with the latest world-class knowledge of major frameworks and research findings pertaining to shopper marketing as well as its integration with the digital world to serve the omnichannel shopper.

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ELIAN CARSENAT

THURSDAY | 15.30 | TAX, FINANCE & INSURANCE THEATRE

Edward Hardy has been working at World First since 2014, focusing on the payment and foreign exchange issues that SMEs face around the globe.

Recently, Edward has been focusing on what effect SMEs’ exposure to foreign exchange rate risk and currency volatility has on their bottom line, and how these adverse outcomes can be minimised.

ALSO SPEAKING ON: FRIDAY - TAX, 15.30 FINANCE & INSURANCE THEATRE AT

SEMINAR SNAPSHOT Following the EU Referendum, GBP fell at the sharpest rate in recorded history. Unfortunately for many, currency volatility is likely here to stay, but there are tools and tricks you can use to combat the risks of navigating this often overlooked variable on your business.

THURSDAY | 13.15 | OVERSEAS INVESTMENT THEATRE

Elian Carsenat, a computer scientist trained at ENSIIE/INRIA, started his career at JP Morgan in Paris in 1997.

In 2012, Elian created NamSor, a piece of sociolinguistics software to mine the ‘big data’ and better understand international flows of money, ideas, and people.

SEAS ALSO SPEAKING ON: FRIDAY - OVER INVESTMENT THEATRE AT 16.15

SEMINAR SNAPSHOT Ireland has successfully harnessed the goodwill of the Irish diaspora to assist in identifying FDI investment opportunities. Identified as a key driver of Ireland’s return to economic prosperity, can FDI work for any other country or city?

MARK NEAL

ARMAGARD

GENERATING EXPORT SALES LEADS – THE KEY TO PROFITABLE EXPORTING THURSDAY | 11.00 | ROUTES TO MARKET THEATRE

Mark’s background in export sales is built up over the last 20 years, culminating in one of his companies being awarded the National Exporter of the Year award and the Queen’s Award for International Trade.

Mark has run several companies and been a serial entrepreneur taking companies from start-up to trade sale and acquiring failing companies and turning them round to profitability.

ES ALSO SPEAKING ON: FRIDAY - ROUT TO MARKET THEATRE AT 13.15

SEMINAR SNAPSHOT Listen to how Mark grew export sales from £60,000 to over £2,000,000 in five years and the Internet tools, modern telephony, and sales techniques used to achieve this.

AMBER MUSSON THORP AETNA INTERNATIONAL (EUROPE) LIMITED

HEALTH FACTORS TO CONSIDER WHEN SENDING EMPLOYEES ON INTERNATIONAL ASSIGNMENTS THURSDAY | 11.45 | TAX, FINANCE & INSURANCE THEATRE

OLIVIER ECK ACCESS ALSACE

ALSACE: A WINNING LOCATION FOR YOUR EUROPEAN EXPANSION THURSDAY | 14.45 | EMERGING MARKETS THEATRE

Olivier is in charge of investment prospection and tourism promotion at Access Alsace. He coordinates activities, controls budgets, centralises results, and interfaces with the company’s governance.

After graduating in management, Olivier started his career selling financial services before moving towards international trade after a two year journey on Asian roads.

ALSO SPEAKING ON: FRIDAY EMERGING MARKETS THEATRE AT 14.00

SEMINAR SNAPSHOT Discover how Access Alsace can welcome and facilitate the implementation of your project.

DAVIN MACANANEY CURRENCYFAIR LTD

FIVE FINTECH TOOLS & SERVICES TO HELP EXPORT BUSINESSES SAVE MONEY THURSDAY | 14.00 | ROUTES TO MARKET THEATRE

With full P&L responsibility, Davin has over 13 years’ hands-on digital experience and has worked/consulted with Paddy Power, Irish Distillers, BSkyB, Pernod Ricard, Starcom Media, Eircom, and Blackstone Private Equity, to name but a few.

Specialising in digital marketing, he has delivered over €35 million in online revenues, generated 85,314 new customers (up to 60% below industry average CPAs), and has consistently driven profitable YOY double-digit growth.

SEMINAR SNAPSHOT This session will focus on five simple, clever ways you can make your business run smoother and grow faster.

Amber has worked within employee benefits and the wider health care market for 15 years.

During that time, she has held senior roles at Prudential, AXA, Aviva and, most recently, as the head of the European Distribution team at Aetna International, a Fortune 50 organisation with offices throughout the United States, Europe, Asia, and the Middle East, supporting more than 700,000 members worldwide. Amber and her European team manage corporate and individual accounts straddling the globe, including the UK, UAE, US, and more. The team provides medical, travel, and protection insurance and services so that organisations’ globally mobile employees remain safe and well throughout their assignments.

SEMINAR SNAPSHOT As an employer, there are many factors to consider when sending an employee on an international assignment. Aetna International have experience in handing a variety of different health care requirements with over 700,000 members worldwide. They’re here to pass some of their experience on to you; taking you through how to act responsibly as an employer when dealing with mental and physical wellbeing, travel, and safety.

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TREVOR BARTON RUSSO-BRITISH CHAMBER OF COMMERCE

RUSSIA: KEY FACTS AND OPPORTUNITIES A country rarely out of mainstream news, Russia offers a wealth of investment opportunities; however, expansion into the world’s largest nation is a far from straightforward process. Trevor Barton, Executive Director of the Russo-British Chamber of Commerce, delivers his insight on the Russian market.

Trevor served as an officer in the Royal Navy throughout the 1980s, after which he spent 14 years as a solicitor and partner with the international

FRIDAY | 12.30 | ROUTES TO MARKET THEATRE

FRANCESC X. MIRÓN BARCELONA ACTIVA, SAU

BUSINESS OPPORTUNITIES IN BARCELONA, THE MEDITERRANEAN BUSINESS HUB THURSDAY | 12.30 | EMERGING MARKETS THEATRE

As city promotion officer, Francesc Mirón is responsible for Barcelona’s international business value proposition at Going Global.

He has wide international business experience covering several industries and services in both public and private.

SEMINAR SNAPSHOT

law firm Clyde & Co. This included six years in the firm’s St Petersburg office in the 1990s. As a lawyer, he focussed on finance, crossborder trade and litigation. He subsequently ran the London office of The PBN Company, a consultancy specialising in financial public relations and corporate communications that worked primarily for clients across the CIS markets.

More recently, in addition to his role at the RBCC, Trevor has worked as a consultant to a number of companies in industry and the financial services sector.

MARK RAY SOVEREIGN CHINA

Trevor will give a general overview of the huge Russian market, which continues to remain attractive and accessible for UK exporters and investors despite present geopolitical tensions. He will highlight the sectors where UK companies have been successful, briefly describe the sanctions situation, other challenges, and how to deal with them. Trevor will also shed light on what help is available to potential exporters to Russia from government and other agencies.

MAX COLEMAN UK ASEAN BUSINESS COUNCIL

HOW TO SUCCEED WITH E-COMMERCE IN CHINA

ASEAN: A COMMUNITY OF OPPORTUNITIES

THURSDAY | 15.30 | ROUTES TO MARKET THEATRE

THURSDAY | 13.15 | EMERGING MARKETS THEATRE

Based in Shanghai, China, Mark Ray is the director of Sovereign China’s consulting division.

A seasoned business consultant, he helps his clients navigate through the complexities and nuances of China and offers them insights to crack and win in one of the world’s most difficult markets.

Max is head of corporate affairs and business development at the UK-ASEAN Business Council.

He headed up communications and analysis for the European Commission, Olympic bid, G8 Summits, IBAC, and various ministries. He has also acted as a representative for the British Chamber of Commerce in Italy.

SEAS

ALSO SPEAKING ON: FRIDAY - OVER INVESTMENT THEATRE AT 11.00

SEMINAR SNAPSHOT A 360º overview of the economic assets, the growing strategic sectors, the current challenges, and the value proposal that Barcelona offers to international investors as the most important economic hub of Southern Europe.

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SEMINAR SNAPSHOT Everyday, companies enter China’s e-commerce space. But no matter what they do, they remain confused and unprepared for China. Come and find out what you need to do to be a winner in the world’s largest e-commerce market!

SEMINAR SNAPSHOT ASEAN recently reached a highly anticipated milestone – economic integration through the creation of the ASEAN Economic Community (AEC). Max will introduce ASEAN’s vast opportunities and discover how your business can capitalise on the booming economic growth in the region.

PAUL BALLARD

3Di INFORMATION SOLUTIONS LTD

LINDSAY HARDMAN HARDMAN GMBH & CO KG

HOW TRANSLATION AND LOCALISATION CAN BRING DOWN BARRIERS TO NEW MARKETS

HOW TO WORK WITH GERMANS IN ENGLISH THURSDAY | 11.45 | ROUTES TO MARKET THEATRE

THURSDAY | 17.00 | ROUTES TO MARKET THEATRE

to deliver multilingual versions of products to new markets.

Paul has been helping companies export for 14 years.

He established 3di in 2002 to combine his two areas of professional passion: his belief in the value of well-designed product information and his commitment to making it easier

The companies he has helped include specialist technology manufacturers, as well as global brands including Vodafone, Roche Diagnostics, Oxford Instruments, Raymarine, and HSBC.

ALSO SPEAKING ON: FRIDAY - ROUTES TO MARKET THEATRE AT 11.45

SEMINAR SNAPSHOT This talk will help show how you establish a strategy that ensures your product, service, and supporting content can be ready to meet the potential demand in new markets around the world.

NEAL CARLEY PROVEN SA

SAUDI ARABIA – YOUR EXPORT DESTINATION THURSDAY | 14.45 | OVERSEAS INVESTMENT THEATRE

Neal Carley is the director of business development for Proven SA. He oversees the daily direction of the leading Saudi Arabia based business services provider, focusing on corporate immigration, outsourcing, and recruitment in the Kingdom.

With its corporate headquarters in Riyadh and offices in both Dubai and Dallas, the company provides a full spectrum of immigration services to Saudi Arabia. Canadian born Neal has over 17 years’ expertise in improving profitability and gaining market share across multiple industries.

SEMINAR SNAPSHOT Saudi Arabia remains the largest economy in the Middle East and recent government announcements have made it easier for foreign companies to invest in the country. This seminar looks at why Saudi Arabia is such an attractive export destination and what your options are to get your company established. Exporting to Saudi Arabia needn’t be difficult.

Lindsay Hardman has international corporate business experience, speaks French and German fluently, and has worked and lived in London, Paris, and Nuremberg, where she currently lives with Thomas,

her German husband and business partner.

Together with their team, they provide language training and communication coaching to companies of all sizes.

ALSO SPEAKING ON: FRIDAY - TAX, FINANCE & INSURANCE THEATRE AT 12.30

SEMINAR SNAPSHOT Lindsay will share with you some of her insights into her own German business experience and how she has successfully helped German and British teams to improve their collaboration. You will be taking away some practical pointers on how to improve your side of the intercultural equation and avoid misunderstandings.

NEO (XIAONING) KONG

CCL

THE FIVE BIGGEST MISTAKES NEW EXPORTERS COULD MAKE – AND HOW TO AVOID THEM THURSDAY | 11.00 | LOGISTICS & DISTRIBUTION THEATRE

Neo Kong is director of business development at Customs Clearance Ltd (CCL).

Neo entered the customs compliance and logistics industry five years ago on completion of

his full-time education. Within a structured CPD programme and with his employer’s support, he participates regularly in conferences and training events across Asia, Europe, and North America.

ALSO SPEAKING ON: FRIDAY - LOGISTICS & DISTRIBUTION THEATRE AT 13.15

SEMINAR SNAPSHOT Neo will share the biggest mistakes new exporters commonly make, and the often costly implications of those mistakes – along with some clear and simple guidance on how to avoid these pitfalls.

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MURCIA REGIONAL DEVELOPMENT AGENCY

FERNANDO BALLESTA & DONALD GARTLAND

SEMINAR SNAPSHOT

SET UP OUTSIDE CAPITAL MARKETS AND GET THE MOST OUT OF YOUR MONEY ALSO SPEAKING ON: FRIDAY - OVERSEAS INVESTMENT THEATRE AT 13.15

THURSDAY | 12.30 | OVERSEAS INVESTMENT THEATRE

Fernando is an economist from the University of Murcia who graduated from School at Washington State. He specialises in international business and investments (FDI), with 20+ years of experience in international markets. He’s also PSLO to the World Bank, FDI consultant for UN, and holds a master’s in Foreign Trade by the ENAE Business School. He

TOM DANSON ATRADIUS UK & IRELAND

RISKS AND OPPORTUNITIES IN INTERNATIONAL TRADE FRIDAY | 16.15 | TAX, FINANCE & INSURANCE THEATRE

Tom has been with Atradius for just over three years and was previously with Aviva and AXA. In his senior business development role, he works closely with brokers and businesses in the London market and across the South East region.

With a background in export underwriting, Tom works mostly with businesses specialising in exporting from SME up to large multinationals.

SEMINAR SNAPSHOT A robust credit management strategy is key and Tom will help you discover what it takes to bring your credit management strategy up to speed and prepare for post-Brexit trading challenges.

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currently works as director of foreign investments at the Murcia Regional Development Agency.

Donald graduated in International Marketing at Minnesota State University, holds a master’s in Foreign Trade by the ENAE Business School, and after working as a FDI consultant in the US, has been

working for the Murcia Reg. Dev. Agency for 19 years, and specialises in project management for foreign companies with expansion developments in Spain.

Together, they have assessed over 400 international investment projects from more than 28 countries over the past 20 years.

ANDY ATTWOOD EMS CARGO LTD

INDEPENDENT V MULTINATIONAL – WHICH TYPE OF FORWARDER SHOULD YOU CHOOSE? THURSDAY | 12.30 | LOGISTICS & DISTRIBUTION THEATRE

Andy is director of EMS Cargo, a freight forwarding company. He has worked in the freight industry for over 35 years for both independent and multinational companies.

Andy had worked in both the UK and in the USA, and has presented many lectures on the industry at a number of universities.

He has represented EMS at conferences across Europe, Asia, and North America.

ALSO SPEAKING ON: FRIDAY - LOGISTICS & DISTRIBUTION THEATRE AT 14.00

SEMINAR SNAPSHOT Andy’s session will provide an overview on the numerous different reasons why you should think strongly about the type of freight forwarding company you use.

We all know about large and well-known destinations, but sometimes the best opportunities, hence the bigger value for your investment, lie outside capital markets. In this 30 minute seminar, the speakers will walk you through the best opportunities available in Spain and will prove to be valuable for your time investment at the show.

CHANTELLE ROWE XDS SOLUTIONS LTD

THE MIDDLE EAST. HOW TO ACE CUSTOMS CLEARANCE THURSDAY | 11.45 | LOGISTICS & DISTRIBUTION THEATRE

Chantelle Rowe is joint managing director of XDS Solutions, a provider of conformity assessment programmes created to remove the headache of export compliance.

She helps clients from start-up businesses to blue-chip multinationals, managing every step of the export compliance journey for customs clearance to countries such as Saudi Arabia and Nigeria.

ALSO SPEAKING ON: FRIDAY - LOGISTICS & DISTRIBUTION THEATRE AT 11.00

SEMINAR SNAPSHOT This seminar will give you a jargonfree guide to export conformity, a realistic look at the potential challenges you may face and detail what’s needed if your business is to ace export into the Middle East.

MARK LINDSAY BIBBY FINANCIAL SERVICES LTD

DISPELLING MYTHS AND OPENING DOORS TO OVERSEAS TRADE

SEMINAR SNAPSHOT

T GLYNDWR POWELL

This seminar will dispel myths and provide practical support and advice on trading overseas. From linguistics and currency volatility to tailored funding and protection from late payments – it’s time to unlock potential and take advantage of post-Brexit opportunities.

MERCHANT’S TRANSACTION FINANCE LTD

THURSDAY | 14.45 | TAX, FINANCE & INSURANCE THEATRE

Mark became managing director for Bibby Financial Services’ Trade Finance division in March 2014 after joining the company in 2011, with the remit of growing its Manchester business.

Mark has over 19 years’ industry experience, following commercial and trade finance roles at NatWest and Davenham and sales positions at RBS and Aldermore.

ALUN MOSELEY ATRADIUS UK & IRELAND

OPPORTUNITY & RISK IN INTERNATIONAL MARKETS THURSDAY | 11.45 | EMERGING MARKETS THEATRE

Alun Moseley has more than 18 years’ experience in trade credit insurance and throughout that time has been delivering solutions to Atradius’ customers with positive outcomes in a variety of roles.

Since 2016, Alun has been responsible for managing the risk portfolio in key export markets as head of risk underwriting for Africa and Israel.

SEMINAR SNAPSHOT If you are planning to expand the horizons of your business but hesitate because the risk of nonpayment is a concern, Alun will guide you through the potential obstacles and highlight the solutions available to ensure that you trade and get paid.

INTRODUCTION TO TRADE FINANCE: FUNDING ORDERS AND GROWING YOUR BUSINESS THURSDAY | 11.00 | TAX, FINANCE & INSURANCE THEATRE

ALSO SPEAKING ON: FRIDAY - TAX, FINANCE & INSURANCE THEATRE AT 14.00

ANDY VALENTINE PAYONEER

WHERE & HOW TO GROW YOUR E-COMMERCE BUSINESS FRIDAY | 16.15 | ROUTES TO MARKET THEATRE

Andy joined Payoneer in February 2016 and is responsible for developing Payoneer’s UK e-commerce customer base by helping merchants to repatriate increased revenue from their international marketplace sales.

He is also responsible for developing key strategic partnerships that further benefit merchants’ ability to transact internationally.

Glyn has been involved in sales financing and international trade for over 40 years for companies such as Xerox, Diageo, Phillips, and GATX. Currently head of risk at MTF, Glyn has established local and cross border leasing companies in Europe, Africa, and the Middle East, stock finance facilities in Africa, and western Europe, and recently acted as risk and operations director at Trade Finance Partners.

He is a Fellow of the Chartered Institute of Credit Management and of the Institute of Export, where he is a trustee director and previously honorary treasurer. Formerly a trustee of the CICM, he is a member of its Technical Committee, handling risk and international trade issues. He has extensive experience in credit management and risk mitigation, and has contributed to a number of books on the subject.

ALSO SPEAKING ON: FRIDAY - TAX, FINANCE & INSURANCE THEATRE AT 11.45

SEMINAR SNAPSHOT Glyn will explain by way of case studies how you can fund orders when current working capital is tight or supplier credit insufficient. It will show how these methods can be used to grow the business and actively pursue opportunities otherwise lost.

SEMINAR SNAPSHOT With the political turmoil following the Brexit vote, a lot of businesses in the UK are concerned about their relationships with the EU. Fortunately, the digital economy is border-agnostic. The bigger opportunity for UK businesses may not be in their backyard, but in the far reaches of the globe.

13

ROBIN RIVATON

MEIRION JENKINS

PARIS REGION ENTREPRISES

DEPARTMENT FOR INTERNATIONAL TRADE

WHY THE PARIS REGION IS YOUR NEXT BUSINESS LOCATION

ALSO SPEAKING ON: FRIDAY EMERGING MARKETS THEATRE AT 14.45

THURSDAY | 14.00 | EMERGING MARKETS THEATRE

THURSDAY | 11.00 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Robin Rivaton worked at a major strategy consulting firm before serving as advisor to the CEO of Aéroports de Paris, and then as advisor to the president of the Paris Region in charge of the economy.

Meirion Jenkins is an experienced managing director and software entrepreneur. With a strong career emphasis on sales and leading from the front, Meirion has 30 years of consistent performance in winning new businesses high value contracts for B2B application software and services.

He is now CEO of Paris Region Entreprises, the economic development agency of the Paris Region. Devoted to public debate for many years, he serves on Fondapol’s Scientific Council and teaches robotics and IT classes at Sciences Po, a prominent university.

SEMINAR SNAPSHOT

DR MICHAEL GASIOREK

Having grown his first ERP company to a turnover of nearly £5m and 70 staff, the business was sold to a UK plc. The business sold internationally to both end users and via resellers, with successful end user sales and reseller relationships being developed in Hong Kong, Australia, the Philippines and Europe.

SEMINAR SNAPSHOT

Do not miss the opportunity to find out more about social legal matters and tax optimisation: Robin explains why Paris Region is a place of new business opportunities and how Paris Region Entreprises can help to speed up your development in Europe.

INTER ANALYSIS LTD

ANALYSING BREXIT ON TRADE AND IDENTIFYING EXPORT MARKET POTENTIAL THURSDAY | 13.15 | ROUTES TO MARKET THEATRE

Michael is one of Inter Analysis’ managing directors and co-founders. His company, InterAnalysis, specialises in the analysis of trade and trade policy within a range of sectors, markets, and countries, and he has helped to ALSO SPEAKING ON: FRIDAY ROUTES TO MARKET THEATRE AT 15.30 design a smart and simple trade and trade analysis tool; TradeSiftTM .

SEMINAR SNAPSHOT Brexit will undoubtedly play a significant role for UK businesses looking to either import or export. This seminar concentrates on showing you how to use freely available international trade and tariff data to understand the potential impacts Brexit may have within the trade sector. Michael will show how you can use this data to identify your export market potential and to recognise which countries are your growing competitors.

14

SOFTWARE AND IT COMPANIES; HOW TO GROW EXPORTS

How DIT can help software and IT companies to proactively target specific export markets and identify prospective end users and/or resellers in those markets.

AGNÈS TIXIER & PASCAL EHRHARDT

INVEST SUD DE FRANCE

INVEST IN OCCITANIE, SOUTH OF FRANCE With over 15 years of experience as the direct interface between the local authorities and companies, Agnès Tixier was appointed managing director in 2012 at Invest Sud de France, the regional economic development agency in charge of the promotion of Occitanie’s economic attractiveness.

ALSO SPEAKING ON: FRIDAY OVERSEAS INVESTMENT THEATRE AT 14.00

THURSDAY | 16.15 | OVERSEAS INVESTMENT THEATRE

SEMINAR SNAPSHOT Why choose the Occitanie Region to set up in France? This presentation highlights the great assets of the regional economy: strategic position, key figures, leading sectors, transports facilities, brainpower, quality of life, etc.

wide range of sectors. These include businessto- consumer and business-to- business in the UK and international markets. Sectors range from fashion, retail, and leisure to IT, education, and communications.

ROGER JONES ACTIONABLE INSIGHT

TOP TIPS AND DIGITAL TOOLS FOR ONLINE EXPORT SUCCESS THURSDAY | 13.15 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Roger Jones is a digital strategist and founder of Actionable Insight.

Roger understands that developing an effective digital strategy is a combination of asking intelligent questions, paying careful attention

TONY LEACH HORIZON INTERNATIONAL CARGO

ALSO SPEAKING ON: FRIDAY -

DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE AT 12.30

SEMINAR SNAPSHOT

to the answers, and harnessing the power of data to create new angles of thinking. He then works closely with the key people in the business to create the ‘Go-to-Market Plan.’

Since launching Actionable Insight in 2010, Roger has worked with over 60 ambitious and successful businesses in a

CHARLIE MCGHEE CONTENT QUALITY LTD

EXPORT MASTERCLASS –BEST PRACTICE WHEN TRADING GLOBALLY

TRANSLATING ONLINE CHANNELS FOR FOREIGN AUDIENCES

THURSDAY | 14.00 | LOGISTICS & DISTRIBUTION THEATRE

THURSDAY | 12.30 | ROUTES TO MARKET THEATRE

Tony can help you understand industry best practice for developing an efficient and effective supply chain across your business.

Charlie McGhee is the CEO and co-founder of ContentNetwork, an agency dedicated to helping clients big and small publish more content, in more languages, more often.

An experienced supply chain professional, Tony has a strong combination of strategic thinking, analytical skills, and programme management together with operational experience and focus on making change happen.

Before founding the agency, Charlie spent 12 years working in online software solutions, culminating in the creation of ContentNetwork’s very own Interactive Content Editing (ICE) software.

ALSO SPEAKING ON: FRIDAY - LOGISTICS & DISTRIBUTION THEATRE AT 12.30

SEMINAR SNAPSHOT The structured proven way to building exports, as outlined in this seminar, will serve as a guide for businesses on the exporting path.

ALSO SPEAKING ON: FRIDAY ROUTES TO MARKET THEATRE AT 11.00

SEMINAR SNAPSHOT In this seminar, Charlie will show you how ContentNetwork can quickly connect you with a trusted network of over 500 content writers from all over the world.

In this 20-minute seminar, Roger will share with you his top tips and expert digital tools to transform your ambition of online export success into reality. He will show you how to find the right people and tell them the right stories for business success, activating the most efficient sales and marketing tactics to engage with each type of customer, whilst all the time measuring and evaluating their effectiveness.

STEVE RAPLEY DEPARTMENT FOR INTERNATIONAL TRADE

HOW DIT CAN HELP YOUR COMPANY TO GROW GLOBALLY THURSDAY | 12.30 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Steve is an experienced International Trade Advisor with the DIT London team.

Prior to joining DIT, he was an export sales and marketing manager for most of his career, working for reputable companies in the healthcare, wines and spirits, and automotive industries. Steve understands that each market has its own challenges and cultures.

SEMINAR SNAPSHOT Find out how DIT provide tailored support packages for first time exporters and small and medium sized businesses.

15

PATHWAY FOR GROWTH – YOUR INTERNATIONAL INSURANCE RISKS EXPOSED AND PROTECTED

SEAN READ

ACM LIMITED

ARTHUR J.GALLAGHER

HOW DO YOU MEASURE UP INTERNATIONALLY?

SEMINAR SNAPSHOT

THURSDAY | 15.30 | LOGISTICS & DISTRIBUTION THEATRE

Successful insurance and risk management solutions can support your business through a cost-effective programme capable of sustaining and reinstating your commercial endeavours effectively, in the event of a loss. The team at Arthur J. Gallagher are ideally placed to discuss the potential risks, and exposures, and how these can be protected.

Wayne Grinsted Wayne has enjoyed a 30+ year career in the insurance broking industry. His extended experience for 20+ years has been specific to international client service supporting business covering a wide industry base, and extends to his role today, supporting AJG UK Retail and London Wholesale operations.

Sally Del Principe Sally has spent over 37 years in the credit insurance industry. During that time, she has developed a wealth of knowledge and expertise in delivering credit insurance solutions for SME businesses right up to large multinational global programmes.

Kathryn Moon Kathryn has worked for 20+ years in the insurance industry and her experience spans a broad range of industries with particular focus on companies operating globally, either through export business or through their own overseas operations.

Cheryll Rawbone Cheryll started out at the NFU/Avon Insurance before moving to an independent international insurance broker. In 1988 she was one of the founder directors of Halkett Associates, before its sale in 2004 to Oval, which became part of Arthur J Gallagher in 2014.

Paul Smith Paul has worked in the insurance industry since 1980 and has taken the opportunity to concentrate on global insurance programmes to complement his interest in travel and world business and culture.

Lisa Evans Lisa has worked for 20+ years in insurance both within underwriting and broking and has a broad range of experience working with small to medium businesses across a wide range of industries.

Sean is responsible for the management and worldwide delivery of all third party assessment, certification, and organisational development services. This includes delivery of all ISO standards certification as well as delivery of Investors in People services.

ALSO SPEAKING ON: FRIDAY -

EMERGING MARKETS THEATRE AT 11.00 His early career concentrated on supporting businesses to export, with particular experience within the logistical side of exporting, before moving onto the delivery of wider export services.

SEMINAR SNAPSHOT The first part of the presentation will examine the use of international standards overseas and which are the main ones exporters should consider when looking at overseas markets.

The second part of the presentation will review in more detail the benefits of becoming certified against those standards, how you go about it, what is involved, and how much it might cost you.

GRAHAM WHITE

DEPARTMENT FOR INTERNATIONAL TRADE

EXPORT GROWTH IN BRAZIL THURSDAY | 15.30 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

Graham White operates as an export adviser in the South West region of the UK for the Department of International Trade. He has specific expertise in the Brazil market and South America as a region.

Graham’s market knowledge ALSO SPEAKING ON: FRIDAY has been gained through DEPARTMENT FOR INTERNATIONAL delivering business support TRADE EXPORT THEATREAT 13.15 programmes under the European Regional Development Fund during 2012-15 centred on Brazil. This programme produced export growth of around £80m and 650 jobs in the SW region.

SEMINAR SNAPSHOT

THURSDAY | 12.30 | TAX, FINANCE & INSURANCE THEATRE FRIDAY | 13.15 | TAX, FINANCE & INSURANCE THEATRE

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Graham’s presentation will give an overview of the economic and business growth opportunities in Brazil and address some of the issues in breaking into this dynamic and high volume global market. The opportunity will be taken to offer companies an insight into identifying a route to market, navigating the barriers to trade, and hot tips on building a successful trading relationship.

FOCUS ON

PETROS THEODOTOU SERVPRO

CYPRUS – AN ATTRACTIVE INVESTMENT DESTINATION THURSDAY | 13.15 | TAX, FINANCE & INSURANCE THEATRE

Petros Theodotou is the founder and managing director of ServPRO. He completed his studies in London as a Chartered Certified Accountant (ACCA) in 1990 and has been a fellow member of the Chartered Association of Certified Accountants (FCCA) since 1995.

He started his career in 1984 as an accountant at NCR Middle East headquarters in Nicosia and progressed to become a senior accountant and supervisor. Upon completing his studies in 1990, Petros joined Deloitte & Touche in Nicosia as an audit senior and later audit supervisor.

In 1993, he set up, as a cofounder and partner, Papakyriacou, Theodotou & Co and later in 1998 continued his practice firm as a certified public accountant. In 2000, he moved to the IT industry as a director of finance & administration of NetU group.

SEMINAR SNAPSHOT Petros’ seminar will offer an insight on all aspects that make Cyprus a preferred investment destination for foreign investors.

It will cover the general advantages of Cyprus and the tax incentives in the light of the recent legislative changes.

Additionally, the presentation will touch upon the existing residency and citizenships schemes, the law on the establishment of Cyprus international trust, and it will outline some common tax structures.

A TRADE PICTURE Home to the second largest economy in the Middle East and North Africa (MENA) region after Saudi Arabia, an estimated gross domestic product in 2015 of US$393.7 billion, and ranking second in the world in natural gas reserves and fourth in proven crude oil reserves should put Iran towards the top of every business’ export hit list. But the picture is far more complex than that…

Until recently, UK companies were unable to conduct trade deals with Iran as the country was subject to extensive sanctions issued by the UN, EU, US, and third countries.

growing agriculture and services sectors, and manufacturing and financial services, airports and infrastructure in need of significant investment, and railway construction.

However, through successfully demonstrating to the International Atomic Energy Agency (IAEA) that it has completed the necessary steps in relation to its nuclear capabilities, most financial and economic sanctions have been eased, trade barriers have been removed and as much as $100bn-worth of Iranian assets subsequently unblocked.

Although the outlook for doing business in Iran is far more encouraging than until recently, the government still warn potential exporters of the challenges that remain, including the risk of bribery and corruption (Iran ranks high on the Corruption Perception Index), the fact that some sanctions still remain in place, including the export of all military goods and technology as listed in the UK Military List, and poor infrastructure around the country.

The sectors in which companies are now able to operate are financial, banking, insurance, oil and gas, shipping and transport, precious metals, and banknotes and coinage.Subsequently, the British Government states that EU trade with Iran currently stands at around $8bn, but that figure is expected to quadruple in the next two years.

As well as their booming oil and gas sectors, Iran offers numerous opportunities in a variety of sectors, and these are likely to grow as the Iranian market expands.

This includes a large hydrocarbon sector,

But Iran can now enjoy a degree of trade freedom with the world and that means there’s an opportunity for British companies to do business with the biggest new market to re-enter the global economy in decades.

To find out more on trading in Iran, whether it’s advice, professional insight, or discovering trade opportunities, be sure to take full advantage of the incredible seminars, suppliers, and networking on offer at Going Global 2016.

MEET THE EXPERT ALAN RIDES

Alan started his export career in Metal Box PLC export shipping department, progressing to Diageo’s export customer services department, dealing with global exports. Alan is well used to export documentation and banking presentations.

THURSDAY | 14.00 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

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MASTERCLASS

HOW TO BOOK YOUR PLACE 1

Visit goinggloballive.co.uk

click ‘Book my seat’

4

2

Select ‘Masterclass’

3

Select the time and day you’d like, fill out a few details and

You’ll recieve email confirmation of your booking

5

Closer to the show, you’ll receive a reminder

to confirm your attendance and secure your seat

MASTERCLASSES

Our expert-led masterclasses provide you with the critical advice and information that you need to reach your business objectives.

These unique sessions give you the chance to explore in-depth the areas of business you’ll need to master in the most fun, interactive, and educational environment possible.

BO ONL OK IN NOW E

UP CLOSE AND PERSONAL WITH SAUDI ARABIA

BO ONL OK IN NOW E

SOCIAL MEDIA FOR BUSINESS

Hear from immigration experts Proven SA as they discuss everything relating to corporate immigration, employee relocation, and HR requirements for Saudi Arabia.

Is your business on the big four platforms? Are you leveraging social marketing effectively?

Learn strategies to boost your online presence and create powerful sales funnels.

The Proven SA team visiting the show consist of Zaid Al Mashari, a Saudi national with extensive business establishment experience, Osman Qureshi, an immigration expert born and raised in Saudi, Neal Carley, a Canadian native with expert knowledge on relocation to the Middle East, and Dr Zahy Ramadan, a going to market strategy specialist who also lectures on marketing at the Lebanese American University.

Business is global and it is more important than ever for businesses to learn how to embrace social media. Learn from the social marketing experts at ActionCOACH’s number 1 ranked business coaching firm the critical aspects of each platform, and successful strategies used by SMEs who work with ActionCOACH across London and the world.

At this seminar, these experts in their field will discuss the requirements for expanding into Saudi Arabia, the opportunities available in the Kingdom, and touch the main points of Vision 2030. If you are interested in exporting into the Middle East, then this seminar is your chance to speak to our team and get the answers to your questions.

Whether you are already on social media or whether you’re a brick-andmortar business that’s just realising the potential of digital marketing, come along and make sure you aren’t missing a trick with one of the most important channels in the online marketing world.

AT A GLANCE

AT A GLANCE

• Requirements on expanding to Saudi Arabia • What business opportunities are available in Saudi Arabia • Vision 2030 • Q&A • Expert opinion, facts, and experience

• Master how to use LinkedIn to find leads – in both the free and premium versions • Learn why Facebook is such a powerful tool for business • Discover strategies for effective engagement through Twitter • Find out the reason every business MUST be on Google+ (even though it’s ‘dead’) • Identify which platforms are best for your business • Hear the latest techniques that are working for us and our clients

This masterclass will be taking part in the Emerging Markets Theatre on Thursday 18th.

SPONSORED BY

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SPONSORED BY

Plan to win Our free online tool which takes you through 5 key steps to export success and produces a valuable plan which your bank, ITA and supporters will love.

Join us at the Export Action Plan showcase place on Thursday 17th between 12.00 and 16.30 at the Open to Export Awards Area.

of goodies and publicity geared towards their international growth, and one winner will grab the ÂŁ3000 cash prize! www.opentoexport.com/ export-action-plan

FOCUS ON

WHAT DOES BREXIT MEAN FOR YOU? On the morning of June 24th 2016, the people of Britain voted to leave the European Union – commonly known as Brexit – in a decision which will have significant implications for the entire nation and the rest of Europe. But how will the move impact British trade?

Currently, Britain is part of the EU single market, but one of the key areas of change comes with Britain having to reach a new trade agreement with the EU, a difficult task made even more complex with the pressure of having to be completed within a two-year renegotiation window, set by Article 50 of the Treaty of Lisbon. Discussions would consider the framework for exporting and importing goods and the continuation of trade of services between Britain and the EU. However, until the UK’s formal withdrawal, negotiations could drag on for another five years or so. Until a deal is reached, the UK will trade with the EU under World Trade

Britain having to reach a new trade agreement with the EU, a difficult task made even more complex with the pressure of having to be completed within a two-year renegotiation window, set by Article 50 of the Treaty of Lisbon.

53

COUNTRIES BRITAIN WILL HAVE TO RENEGOTIATE DEALS WITH

Organization (WTO) rules, meaning UK exporters will pay new EU import tariffs and face non-tariff barriers. In addition to this, UK services - 80% of the UK’s economy - would lose the preferential access into the EU single market.

REMAIN LEAVE

Britain will also have to renegotiate deals with countries involved in free trade deals that were made with the EU – 53 countries in all – including Canada, South Korea, and Singapore.

In 2015, approximately 44% of Britain’s goods and services exports went to other EU nations, meaning that the EU was our largest trading partner, considerably bigger than the second largest – the US which accounted for 17% of our exports.

Government will now consider other potential trade models for post-Brexit, including becoming a member of the European Economic Area, which gives full access to the single market, but members are obliged to make a financial contribution and accept the majority of EU laws. Another route is to take ‘the Swiss option,’ which is based on

44%

OF BRITAIN’S GOODS AND SERVICES EXPORTED TO EU NATIONS IN 2015

How the United Kingdom voted in the EU Referendum

a number of bilateral trade deals and enables partial access to the single market but with a smaller EU budget contribution.

The future outlook of British trade is unclear, but as a large market, there is a clear incentive for other countries to negotiate a deal. In these times of trade and economic uncertainty, exporters need professional advice and guidance more than ever, and you can find this and much more at Going Global 2016.

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Business expansion one step ahead If you are expanding your business, have recently acquired a company in France, or have an idea for a new start-up, our experts will support you throughout the process. France’s tax credit for R+D and innovation expenditure is the most generous in Europe. We take care of the regulatory formalities involved in establishing and running your business in France. Once your company is up and running, we continue to support the subsequent development of your project. We deal with various services with a goal of giving you the most comfortable and smooth experience through your company’s entry into the French market.

www.maupard.com

tax advice accounting incorporation legal support hr & payroll audit Business Advisory Marketing consulting company/maupard-fiduciaire

FOCUS ON

STAND NO. 2182

DISCOVERING AFRICA A Q&A WITH AFRICA BUSINESS

HE MEET T RT EXPE

VENTURE’S SONIA GALAT What is Africa Business Venture?

Africa Business Venture (www.africabv. com) is an online marketplace connecting companies wishing to do business in Africa with the business intelligence services providers needed to make informed decisions.

What inspired you to start Africa Business Venture?

A few years ago, I wanted to develop another business in Africa and found it extremely difficult to find the resources to help me with my export project. I was very frustrated and it took a long time to gather all the information and expertise I needed to make my project a success. As for any export, you need to have a deep understanding of the local market and its key players. Intermediary agents can help fill this gap and give you a competitive advantage.

Africa Business Venture was born from the simple idea to aggregate on one platform all of the African expertise available.

How did you take advantage of this gap in the market?

Information about doing business in Africa is very scattered and it takes a long time for anyone to have an exact map of how you need to appreciate a specific market. In addition, it is difficult to find trustworthy partners on the ground as there is no single depository and vetting them is not easy.

With Africa Business Venture, we offer an online platform whereby companies can connect with the intelligence service provider they need in an efficient manner. We do the business development job to bring the best of the African expertise.

will find South Africa to be an attractive location for outsourcing business processes.

Are British businesses benefiting from Africa’s continued growth?

With 54 countries, a large and young customer base, and a growing middle class, it has never been more beneficial for foreign companies to do business in Africa. British products are highly appreciated and England is a key partner for many countries. I sincerely invite British businesses to explore this continent. It is not easy to do business in Africa; nevertheless, companies with an entrepreneurial spirit will find successful opportunities.

What are the key steps in creating a distribution network in southern Africa?

Creating a distribution network is not an easy task in any given territory. As for anywhere else, identifying the territory, understanding the market, and adapting the product to fit local consideration are key elements. Africa is not different and the same methodology applies.

The main concern for many businesses will lie with the size of the market territory a company may pursue. Given the relative size of the middle class, many companies will investigate opportunities in several countries at the same time in order to guarantee a financial return.

What advice do you give to British businesses looking to expand in Africa?

Do not go alone! Information is key and it is important to have an intermediary locally to guide you and help you navigate cultural differences.

Finally, what’s next for Africa BV?

Why should British businesses expand operations in South Africa?

South Africa offers a real value proposition for businesses willing to expand operations over there. With its good infrastructures, its highly qualified manpower, and friendly environment for foreign investors, British companies

Our ambition is to become the first online platform for professional services and business intelligence for Africa. We are working very hard to offer value to our clients and connect them with the best of Africa expertise.

Follow AfricaBV on Twitter @Africabv

Massive opportunities await ambitious and forward looking UK businesses ready to take advantage of Africa’s everdeveloping economy and growing marketplace; but as with any international export project, knowledge of the country, culture, and business climate you have ambitions of working with is essential.

Sonia Galat is the CEO of Africa Business Venture, and she’s joined us to provide a glimpse into the work and vision of this online business platform, and why UK business should be thinking about investing in the world’s second largest continent.

DON’T MISS OUT ON SONIA’S SEMINARS DEVELOPING A DISTRIBUTION NETWORK IN SOUTHERN AFRICA This seminar will provide the audience with key elements and information to (i) discover the opportunities available in this region of Africa; and (ii) key elements and methodology to develop a distribution network locally.

THURSDAY | 11.45 | EMERGING MARKETS THEATRE

OUTSOURCING TO SOUTH AFRICA This seminar will provide the attendance with key elements and information to (i) discover the opportunities available in South Africa for outsourcing activities; and (ii) will explore South Africa’s value proposition.

FRIDAY | 13.15 | EMERGING MARKETS THEATRE

23

HOW TO BOOK Book a 1-2-1 meeting with a Department for International Trade expert online. Here’s how: •

Visit www.goinggloballive.co.uk

•

Select ‘International Business Zone’ and register your details.

•

Once completed, you will be provided with a time slot in which you can discuss your plans.

•

Sign in at the podium in the International Business Zone 15 minutes before your allocated time

DEPARTMENT FOR INTERNATIONAL TRADE AT GOING GLOBAL The mission of the Department for International Trade is to assist British companies of all sizes to grow their business through overseas trade by offering them expert advice, insight, and practical support through a range of programmes. As well as this, the Department for International Trade will ensure businesses are connected to the very best commercial opportunities available, and create campaigns centred around them.

Through their features, seminars, and masterclasses, the Department for

24

International Trade’s international trade advisers will present the optimum level of information and advice into overseas expansion and a deep depth of knowledge into the manufacturing, retail, e-commerce, and technology sectors.

These features will provide insight into where the opportunities for expansion lie and how you can successfully take advantage of them.

Headquartered in London, the department has experts located all over the UK and staff across over 100

countries, with each one carrying the responsibility of assisting UK businesses expanding into international markets.

Attending thier masterclasses and seminars is an absolute must for any business seriously thinking about overseas trade.

The outstanding level of knowledge and support on offer from the international trade advisers presents you with an unbeatable chance to learn the significant details you need to know when going global.

E H T T MEE S T R E P EX DEBORAH LYNCH DOYLE Experienced in building brands and products for small organisations to large multinationals over a range of sectors, Deborah Lynch-Doyle is an expert in the development and implementation of international marketing strategies. Deborah is a trained and experienced marketer with a strong business development background.

FRIDAY | 11.45 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

KATHRYN BORG Kathryn Borg is an International Trade Adviser in the East Midlands. Her sector specialism is global sports, and her country specialisms are Libya and Malta. Kathryn has lived in various countries including the United Arab Emirates, Libya, Germany, and the Netherlands. Kathryn has run her own business, and worked in the sports sector in Malta, where she was a director on the Malta Sports Council from its inception by the Government of Malta, and held the post of business consultant.

THURSDAY | 14.45 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE Going Global is delighted to have the Department for International Trade providing their unparalleled level of knowledge and support in working with UK businesses expanding to overseas markets. Through our exclusive schedule of seminars and masterclasses, Going Global is the preeminent event for information, knowledge, and advice for businesses wanting international expansion.

ALAN RIDES Alan started his export career in Metal Box PLC export shipping department, progressing to Diageo’s export customer services department, dealing with global exports.

Alan is well used to export documentation and banking presentations.

Since graduating from the Institute of Export, he has been a front line export salesman across Africa, Asia, and the Middle East for 25 years, working for UK export trading companies with manufacturing arms who set up local successful offices and dealerships for UK companies.

THURSDAY | 14.00 | DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE

SEE THE FULL SEMINAR SCHEDULE ON PAGE 37

25

FOCUS ON

FOCUS ON

MINT ECONOMIES

Grouped together because of their large populations, favorable demographics, and emerging economies, learn about the opportunities and challenges you can expect to find in these potential economic powerhouses.

MEXICO With a population of over 113 million - making it the most populous Spanish-speaking country in the world - Mexico is home to the 15th largest economy on earth. Mexico owes much of its rising wealth to oil, as the tenth largest oil producer in the world. However, a downward-spiral in oil production and tougher fiscal and monetary policies, as well as a volatile, post-Brexit exchange rate, are expected to weigh heavily on the country’s economic growth.

INDONESIA Indonesia has the world’s fourth biggest population after China, India, and the USA. Jakarta, the capital and Indonesia’s largest city, has a population of 10 million, and is the largest city in Southeast Asia. Predictions suggest that with its large population, Indonesia will be ranked seventh in gross domestic product (GDP) by 2050.

NIGERIA If the predictions are right, then Nigeria will become one of the 20 largest economies in the world by 2020. The capital city is Abuja, but Nigeria’s largest city is Lagos, with a population of 21 million according to the National Population Commission of Nigeria. More than 500 languages are spoken by an estimated 170 million Nigerians, but as a reminder of British colonisation, English is the official language, making trade easier for UK businesses.

TURKEY Turkey is currently one of the world’s biggest producers of agricultural products, textiles, motor vehicles, ships, construction materials, consumer electronics, and home appliances. According to Forbes, in 2015, Istanbul had the eighth most billionaires of any city in the world with 28, behind New York, Moscow, Hong Kong, and London. However, July’s coup d’état in Ankara, Instanbul, and elsewhere has only increased political instability, and doing business in the country comes with notable risks.

26

WORLD MARKETS There’s a world of business to be done out there. Below is a brief summary of the globe’s most in-demand and potentially lucrative markets.

USA To many businesses, expanding operations to the USA is a leading ambition and potentially the gateway to riches.

Having the world’s largest economy with a GDP of nearly $18 trillion, which is around 24.5% of the gross world product, and a consumer market of more than 310 million people, the country offers a scale of opportunity and potential reward a visiting business may not find anywhere else on the planet.

In recent years, the country has gone through a long period of change, but with change, comes opportunity.

Huge reforms have reshaped the county and with the right ideas, ambitions, and approach, the USA remains an attractive a setting as ever for international business expansion.

AFRICA In the last decade, Africa has been able to boast of a big economic turnaround, making it highly attractive for overseas investors seeking expansion into its many burgeoning sectors.

The continent’s growing frontier markets are becoming increasingly important to the global economy, and widespread economic and political reforms, and enhanced environments in which to do business have contributed to Africa’s economic rise.

INDIA

ASEAN Rising economic growth, an expanding middle class, relative political stability and eyecatching trade agreements make the Association of Southeast Asian Nations (ASEAN) an attractive region for the foreign investor.

Comprising of ten countries in Southeast Asia that cover a land area of 4.46 million km², and with a combined nominal GDP of more than $2.8 trillion (2015), the region hosts almost nine per cent of the world’s population across Indonesia, Malaysia, the Philippines, Singapore, Thailand,

Brunei, Myanmar, Cambodia, Laos, and Vietnam.

The growth of the region’s economy is expected to exceed the global average for years to come, and with a rich wealth of natural resources, low-cost skilled labour, and their free trade agreement, the fantastic market diversity and wide range of opportunities are particularly attractive across a variety of sectors including infrastructure, oil and gas, mining, manufacturing, and information and communications technology.

MENA / GULF STATES Northern Africa and the Middle East are rarely out of contemporary news. Political upheaval and conflict have had a devastating impact on people’s lives, economic growth, worsened macroeconomic imbalances, and destroyed infrastructure. However, opportunities aren’t obsolete; there’s a diverse picture where certain countries remain oil-rich and operationally functional.

Growth is predicted to improve as consumption rises and

political tensions ease in certain countries.

Though the Middle East is not a destination for ad-hoc or quick and easy sales, the Arab states of the Persian Gulf, Gulf States, or Gulf Arab states, including Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the UAE, remain as one of the world’s great business destinations with an abundance of available opportunities for the discerning exporter.

Home to the fastest growing large economy in the world, India and the UK have a long standing relationship. India is a particularly inviting location for UK businesses looking to expand their operations. In promoting his signature policy, India’s Prime Minister, Narendra Modi, has encouraged British firms to ‘make in India’ and manufacture their products in the country. Benefits for UK businesses are varied: English is a language commonly spoken across the country; a common legal and administrative process is in place; and rising personal incomes mean a new

middle class consumer market has been created. What’s more, the Indian market includes a skilled and low cost workforce and a strong network of banks and financial institutions.

Business in India isn’t without its hurdles; for example, religous holidays, bureaucratic delays, corruption, and poor infrastructure. Despite this, the Indian economy stands out in today’s emerging markets, and under Modi, it appears India is only going to grow and get richer, meaning opportunities for UK businesses will only grow as well.

CENTRAL AND EASTERN EUROPE The Central and Eastern Europe (CEE) region offers exciting opportunities to UK businesses looking for overseas expansion.

The countries that make up CEE are Albania, Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Slovakia, Slovenia, Estonia, Latvia, and Lithuania.

Between them they have over 100 million consumers. The CEE markets are just two to three hours flying time from the UK, and with the majority of them being under EU regulation, they

are considered lower risk than markets further from the UK, at least for the time being.

Development of business relationships are easy due to the close geographical proximity, with capable access through a number of budget airlines, meaning business here is especially ideal for SMEs on tight budgets. EU funded infrastructure, energy, and innovation projects have also created opportunities.

THE BALKANS & EASTERN MEDITERRANEAN Doing business in the Balkans presents an unpredictable and potentially complicated environment. The EU financial crisis most notably left Greece and Cyprus in a catastrophic state, something the former is still in the process of recovering from. A fragile banking system and growing migrant crisis has reportedly rekindled historic tensions between Croatia and Serbia, adding further instability to the region.

The rest of the eastern Mediterranean requires a mass of knowledge to be obtained before any venture into the countries to the east of the Mediterranean Sea. Highly publicised crises in Syria and Lebanon, as well as the deadly conflict between Israel and Palestine, mean any opportunities available come with tremendous risks.

27

FOCUS ON

THE INDUSTRIES TAKING YOU GLOBAL Successful globalisation of your company through the e-commerce, manufacturing, retail and technology sectors can bring an exponential increase in revenue and the opportunity to learn and understand an entirely new set of customers and cultures. But where do these opportunities lie?

E-COMMERCE E-commerce stands as being both the major force behind the creation and exponential growth of history’s largest marketplace, and the glue that holds that web-based marketplace together.

Embracing the web and its impact on commerce comes global reach – from the moment a company launches online and begins to sell their products, they’re already a performer on the international stage.

That business is now introduced to multiple countries, continents, and cultures, and a new world of potential custom.

Research released in late 2015 by OC&C Strategy Consultants, PayPal, and Google found that by 2018, the four biggest online shopping markets in the world – the UK, US, Germany, and China - will double in size over the next three years as more and more consumers buy their goods through the Internet. Sales in these countries over this time will grow by £320bn, expanding the size of the online market to £645bn.

The main driving force behind this rise will be the increased use of smartphones, which is having a powerful impact on mobile shopping. Strong growth online is compensating for falling in-store sales, and 2016 will see a further increase in the number of retailers investing more in their digital operations in order to attract consumers.

28

Learn of the key issues to address when entering the world of e-commerce and find your way into this burgeoning area of the retail industry at Going Global.

MANUFACTURING Despite a sharp decline since the 1970s, when UK manufacturing contributed to 25% of GDP, the UK currently stands as the 11th largest manufacturing nation in the world.

According to the EEF, the manufacturers’ organisation, UK manufacturing accounts for 44% of total exports out of the country.

The UK contributes around £6.7tr to the global economy, and has traditionally had a strong reputation in the automotive, aerospace, and pharmaceutical sectors.

Although the outlook for the UK manufacturing sector has been rather grim in recent years, further forecasts by the EEF have stated that car making, aerospace, and a rejuvenated pharmaceutical sector will drive growth in 2016 and add jobs.

However, a weakness in key export markets and the poor strength of the pound, which is making UK goods more expensive abroad, provide cause for concern in other areas.

The global manufacturing scene sees Asia dominate the sector, where it now makes about half of the world’s goods. Asia’s

power and anticipated endurance is expected to continue, with China’s grip on manufacturing tightening despite the rise of wages.

Demand for the UK’s innovative and quality products remains strong throughout the world, and the potential for rapid growth through selling in a new country and a wider range of customers are amongst a number of benefits in international trade.

But with benefits come risks. Have you identified the dangers of selling abroad?

Demand for the UK’s innovative and quality products remains strong throughout the world, and the potential for rapid growth through selling in a new country and a wider range of customers are amongst a number of benefits in international trade.

Are you fully aware of what international trade involves? Have you researched the change in law, language, and selling cultures?

International trade has to be approached sensibly so as to maximise the benefits and minimise the risks. Going Global will shed light on the challenges you will face if setting up business from abroad.

FOCUS ON

RETAIL Recent years have seen the UK retail sector emerge from the depths which it sank to during the recession. Sector sales in 2014 were recorded as being the best since before the recession. However, last year provided more challenging with the rapid advancement of technologically and evolving customer shopping behaviours presenting further pressures on existing business models and profit margins.

Many opportunities still exist. Research by the Royal Mail found that smaller online retailers are looking beyond Europe when it

Opportunities exist for the retailers looking towards overseas expansion, but a significant amount of knowledge is required in order for such a move to achieve success…

comes to exports. Australasia saw a huge rise in interest from UK retail SMEs, with 20% looking to target the region in 2016 (up from 7% in 2015). Asia is also a region of great interest; 26% believe it holds significant sales potential.

Europe, however, remains the prime target for exports: 48 % of SME retailers aim to

sell their products in the Eurozone in 2016, up from 30% last year. The USA presents the greatest opportunity for small UK online retailers in the next five years, according to 30% of the SMEs involved in the research.

Opportunities exist for the retailers looking towards overseas expansion, but a significant amount of knowledge is required in order for such a move to achieve success, such as understanding that global supply chains must be agile and robust in order to withstand local market demands and business needs, and knowing the infrastructure of your supply chain, its potential, and limitations.

Going Global will provide the information and advice you need if you’re contemplating setting up a retail business overseas. We will tell you what you need to know on the latest international markets, as well as what you need to know in creating your retail business – pricing, branding, routes into markets, premises, and much more.

enable innovation and development. The information technology industry is now one of the world’s most prosperous industries; IT has an increased productivity, particularly in the developed world, and therefore is a key component in the world’s economic growth.

Technology will continue to provide for the global economic output, where an increased use of digital technologies could add $1.36 trillion in 2020, according to research by Accenture and Oxford Economics. China’s economy would feel the greatest impact with a projected contribution of $410 billion.

The technology sector, in particular digital technologies, will continue to boost economic growth, directly create millions of jobs, and also enable innovation and development

TECHNOLOGY Information technology, and the hardware and software associated with the industry are an integral part of nearly every major global industry. At a time of slowed growth and economic turbulence, many countries are looking for policies that will stimulate growth and create new jobs. The technology sector, in particular digital technologies, will continue to boost economic growth, directly create millions of jobs, and also

Among emerging economies, India comes second with $101 billion, closely followed by Brazil ($97 billion). Factors such as the volume of transactions conducted online and the use of cloud or other technologies to streamline processes will boost this contribution.

Going Global will provide focus to the sector opportunities that exist and will deliver the information and knowledge you need to impact the market.

29

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SCHEDULE

2016 FULL EVENT SEMINAR SCHEDULE Across both days of the show, Going Global provides you with an amazing schedule of seminars delivered to you by an array of world class speakers. Sessions cover a wide variety of subjects, so turn the page and pick out what’s essential to you.

Every session is delivered by an expert recognised for their outstanding achievements in their field, bringing you an unparalleled amount of information and visiaon into myriad aspects of international trade and expansion.

The scale of topics our schedule covers is fantastic; every facet of global business expansion is analysed and brings with it a mass of detail. Whether you need to find out more about exporting goods and localisation or

advice about the varying territories, you will find a seminar that will inform, educate, and inspire.

Every seminar is listed in the following pages, so simply turn over to begin your search for the seminar which is essential to you. There’s no need to book for any of our seminars, but due to their popularity and the demand to see them, places go quickly, so make sure you get there early in order to avoid disappointment.

Whether you need to find out more about exporting goods and localisation or advice about the varying territories, you will find a seminar that will inform, educate, and inspire.

FOR ALL THE LATEST INFORMATION ON EVERYTHING AT THE SHOW, SIMPLY VISIT WWW.GOINGGLOBALLIVE.CO.UK

32

Anne-Marie Martin COBCOE, Council of British Chambers of Commerce in Europe

11.00 - 11.30 Sean Read ACM Limited

How Do You Measure up Internationally?

Exploring Opportunities for Growth in International Trade Across European Markets

11.45 - 12.15

11.45 - 12.15

Developing a Distribution Network in Southern Africa

Opportunity & Risk in International Markets

12.30 - 13.00

12.30 - 13.00

Business Opportunities in Barcelona, the Mediterranean Business Hub

Winning With the Omnichannel Consumer

13.15 - 13.45

13.15 - 13.45

Max Coleman Uk Asean Business Council

Sonia Kouadio Galat Africabv Ltd

Asean, a Community of Opportunities

Outsourcing to South Africa

14.00 - 14.30

14.00 - 14.30

Sonia Kouadio Galat Africabv Ltd

Francesc X. Mirรณn Barcelona Activa, Sau

Robin Rivaton & Eric Siesse Paris Region Entreprises Why Paris Region is Your Next Business Location

Alun Moseley Atradius UK & Ireland

Dr. Zahy Ramadan Intertrends (Proven)

Olivier Eck Access Alsace

Alsace: a Winning Location for Your European Expansion

14.45 - 15.15

14.45 - 15.15

Alsace: a Winning Location for Your European Expansion

Paris Region Entreprises: Our Services Dedicated to International Companies

15.30 - 16.00

15.30 - 16.00

Olivier Eck Access Alsace

Glynis Whiting COBCOE, Council of British Chambers of Commerce in Europe Presenting COBCOE Connects: a New Way to Develop Business Internationally

16.15 - 17.15 Masterclass Proven SA Up Close and Personal With Saudi Arabia

NOTES

EMERGING MARKETS THEATRE 21

11.00 - 11.30

EMERGING MARKETS THEATRE FRIDAY

Christophe Decloux Paris Region Entreprises

James Houston Nigerian-British Chamber of Commerce Accessing Opportunities in Nigeria

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.goinggloballive.co.uk for the latest information.

EMERGING MARKETS THEATRE THURSDAY

33

OVERSEAS INVESTMENT THEATRE 22

OVERSEAS INVESTMENT THEATRE THURSDAY

OVERSEAS INVESTMENT THEATRE FRIDAY

10.15 - 10.45

Guntis Rubins Investment and Development Agency of Latvia

Seminars will begin at 11.00am on this day

Latvia as a Business Location, Trading Partner

11.00 - 11.30

11.00 - 11.30

Translation: Conquering Markets the Nice Way

Business Opportunities in Barcelona, the Mediterranean Business Hub

11.45 - 12.15

11.45 - 12.15

Andalusia as a Business Location

Andalusia as a Business Location

12.30 - 13.00

12.30 - 13.00

Set up Outside Capital Markets and Get the Most Out of Your Money

Modern Protectionism

13.15 - 13.45

13.15 - 13.45

Engaging Diasporas or Expat Networks for Economic Development & FDI

Set up Outside Capital Markets and Get the Most Out of Your Money

14.00 - 14.30

14.00 - 14.30

Robin Bennett Aktuel Translations

Elena Gallego Cañabate Agency for Innovation and Development of Andalucia

Fernando Ballesta & Donald Gartland

Elian Carsenat FDI Magnet

Nancy Martínez Fasoro Lady Nancy Group Consultant Specialised in the Nigerian Market

Francesc X. Mirón Barcelona Activa, Sau

Elena Gallego Cañabate Agency for Innovation and Development of Andalucia

Lesley Batchelor OBE Institute of Export

Fernando Ballesta & Donald Gartland

Agnès Tixier & Pascal Ehrhardt - Invest Sud De France - Invest in Occitanie,

South of France

14.45 - 15.15

14.45 - 15.15

Saudi Arabia – Your Export Destination

How to Tackle the Main Challenges of Entering the French Market

15.30 - 16.00

15.30 - 16.00

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.goinggloballive.co.uk for the latest information.

Neal Carley Proven Sa

34

Patrick Maupard Maupard Fiduciaire How to Tackle the Main Challenges of Entering the French Market

Patrick Maupard Maupard Fiduciaire

Marc Sanderson City of Malaga, Spain, International Economic Development Entrepreneurial Smart Cities: An International Business

16.15 - 16.45

16.15 - 16.45

South of France

Engaging Diasporas or Expat Networks for Economic Development & FDI

Agnès Tixier & Pascal Ehrhardt - Invest Sud De France - Invest in Occitanie,

Elian Carsenat FDI Magnet

11.00 - 11.30

11.00 - 11.30

The Five Biggest Mistakes New Exporters Could Make – and How to Avoid Them

The Middle East. How to Ace Customs Clearance

11.45 - 12.15

11.45 - 12.15

Neo (Xiaoning) Kong CCL

Chantelle Rowe Xds Solutions Ltd

The Middle East. How to Ace Customs Clearance

Chantelle Rowe XDS Solutions Ltd

Monica Elizabeth Costales-Vasquez Chamber of Industry and Commerce Ecuador-Britain Retailers’ International Strategic Expansion - Doing Business in Latin America

12.30 - 13.00

12.30 - 13.00

Andy Attwood Ems Cargo Ltd

Tony Leach Horizon International Cargo

Independent V Multinational – Which Type of Forwarder Should You Choose?

Export Masterclass – Trading Globally Best Practice

13.15 - 13.45

13.15 - 13.45

Marc Sanderson City of Malaga, Spain, International Economic Development Entrepreneurial Smart Cities: An International Business

Neo (Xiaoning) Kong CCL The Five Biggest Mistakes New Exporters Could Make –and How to Avoid Them

14.00 - 14.30

14.00 - 14.30

Export Masterclass – Trading Globally Best Practice

Independent V Multinational – Which Type of Forwarder Should You Choose?

14.45 - 15.15

14.45 - 15.15

Tony Leach Horizon International Cargo

Monica Elizabeth Costales-Vasquez Chamber of Industry and Commerce Ecuador-Britain Retailers’ International Strategic Expansion - Doing Business in Latin America

Andy Attwood Ems Cargo Ltd

Oliver Koehn IMG Sachsen-Anhalt Saxony-Anhalt: State-of-the-Art Logistics and Transport Hub in Central Europe

15.30 - 16.00

15.30 - 16.00

How Do You Measure up Internationally?

Keep an Eye on Our Digital Showguide for Speaker Updates

16.15 - 16.45

16.15 - 16.45

Competing with Giants: Disruptive Strategies for British SMEs In Global Markets

Keep an Eye on Our Digital Showguide for Speaker Updates

Sean Read ACM Limited

Lilia Severina Global Growth Solutions

17.00 - 17.30

Oliver Koehn IMG Sachsen-Anhalt Saxony-Anhalt: State-of-the-Art Logistics and Transport Hub in Central Europe

LOGISTICS & DISTRIBUTION THEATRE 23

LOGISTICS & DISTRIBUTION THEATRE FRIDAY

Speaker To Be Confirmed To Be Confirmed

Speaker To Be Confirmed To Be Confirmed

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.goinggloballive.co.uk for the latest information.

LOGISTICS & DISTRIBUTION THEATRE THURSDAY

35

ROUTES TO MARKET THEATRE 24

ROUTES TO MARKET THEATRE THURSDAY 11.00 - 11.30

11.00 - 11.30

Generating Export Sales Leads – the Key to Profitable Exporting

Translating Online Channels for Foreign Audiences

11.45 - 12.15

11.45 - 12.15

How to Work With Germans in English

How Translation and Localisation Can Bring Down Barriers to New Markets

12.30 - 13.00

12.30 - 13.00

Translating Online Channels for Foreign Audiences

Doing Business in Russia: Key Facts and Opportunities

13.15 - 13.45

13.15 - 13.45

Analysing Brexit on Trade and Identifying Export Market Potential

Generating Export Sales Leads – the Key to Profitable Exporting

14.00 - 14.30

14.00 - 14.30

Five Fintech Tools & Services to Help Export Businesses Save Money

Dubai – Your Gateway to the East

14.45 - 15.15

14.45 - 15.15

Talking Your Customer’s Language

6 Essential Elements for Global Business Growth

15.30 - 16.00

15.30 - 16.00

How to Succeed With E-Commerce in China

Analysing Brexit on Trade and Identifying Export Market Potential

16.15 - 16.45

16.15 - 16.45

6 Essential Elements for Global Business Growth

Where & How to Grow Your E-Commerce Business

Mark Neal Armagard

Lindsay Hardman Hardman Gmbh & Co Kg

Charlie McGhee Content Quality Ltd

Dr Michael Gasiorek Inter Analysis Ltd

Davin MacAnaney CurrencyFair Ltd

Lisa Wilson Rws Group

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.goinggloballive.co.uk for the latest information.

Mark Ray Sovereign

36

ROUTES TO MARKET THEATRE FRIDAY

Shweta Jhajharia The London Coaching Group

17.00 - 17.30

Paul Ballard 3Di Information Solutions Ltd How Translation and Localisation Can Bring Down Barriers to New Markets

Charlie McGhee Content Quality Ltd

Paul Ballard 3Di Information Solutions Ltd

Trevor Barton Russo-British Chamber of Commerce

Mark Neal Armagard

Paul Bryson Sovereign

Shweta Jhajharia The London Coaching Group

Dr Michael Gasiorek Inter Analysis Ltd

Andy Valentine Payoneer

11.00 - 11.30

11.00 - 11.30

Software and IT Companies; how to Grow Exports

UK Export Finance Support for Exporters

11.45 - 12.15

11.45 - 12.15

UK Export Finance Support for Exporters

Going International? Let’s Think About Your Brand

12.30 - 13.00

12.30 - 13.00

How DIT Can Help Your Company to Grow Globally

Top Tips and Digital Tools for Online Export Success

13.15 - 13.45

13.15 - 13.45

Top Tips and Digital Tools for Online Export Success

Export Growth in Brazil

14.00 - 14.30

14.00 - 14.30

Iran - Growth Opportunities for Your Business

Keep an Eye on Our Digital Showguide for Speaker Updates

14.45 - 15.15

14.45 - 15.15

Global Sports Worldwide Opportunities

Getting the Best from Your Agents or Distributors

Meirion Jenkins Department for International Trade

Wedad Kurukgy UK Export Finance

Steve Rapley Department for International Trade

Roger Jones Actionable Insight

Alan Rides Department for International Trade

Kathryn Borg Department for International Trade

15.30 - 16.00

Graham White Department for International Trade Export Growth in Brazil

16.15 - 16.45

Bill Russell The UK Intellectual Property Office Intellectual Property – What Is It And Why Should You Care

17.00 - 17.30

James Gillespie Department for International Trade Getting the Best from Your Agents or Distributors

Julian Lynn UK Export Finance

Deborah Lynch Doyle Department for International Trade

Roger Jones Actionable Insight

Graham White Department for International Trade

Speaker To Be Confirmed To Be Confirmed

James Gillespie Department for International Trade

About The Department for International Trade The Department for International Trade (DIT) is the UK Government department working with businesses based in the UK to ensure their success in international markets, and encourage the best overseas companies to look to the UK as their global partner of choice.

DIT helps British companies of all sizes to grow their business through international trade by offering expert advice and practical support through a range of programmes. It also connects businesses to the world’s top commercial opportunities and drives targeted campaigns centred around them.

DEPARTMENT FOR INTERNATIONAL TRADE EXPORT THEATRE 26

EXPORT THEATRE FRIDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.goinggloballive.co.uk for the latest information.

EXPORT THEATRE THURSDAY

37

TAX, FINANCE & INSURANCE THEATRE 27

TAX, FINANCE & INSURANCE THEATRE THURSDAY 11.00 - 11.30

11.00 - 11.30

Introduction to Trade Finance: Funding Orders and Growing Your Business

Cyprus Citizenship & Cyprus International Trusts

11.45 - 12.15

11.45 - 12.15

Factors to Consider When Sending Employees on International Assignments

Introduction to Trade Finance: Funding Orders and Growing Your Business

12.30 - 13.00

12.30 - 13.00

T Glyndwr Powell Merchant’s Transaction Finance Ltd

Amber Musson Thorpe Aetna International ( Europe) Limited

Sally Del Principe, Kathryn Moon, Cheryll Rawbone, Paul Smith, Lisa Evans, Wayne Grinsted - Arthur J.Gallagher (UK)

13.15 - 13.45 Petros Theodotou ServPRO

Cyprus — An Attractive Investment Destination

T Glyndwr Powell Merchant’s Transaction Finance Ltd

Lindsay Hardman Hardman Gmbh & Co Kg How to Work With Germans in English

13.15 - 13.45

Sally Del Principe, Kathryn Moon, Cheryll Rawbone, Paul Smith, Lisa Evans, Wayne Grinsted - Arthur J.Gallagher (UK) Pathway for Growth – Your International Insurance Risks Exposed and Protected

14.00 - 14.30 Susan Moore Moore Business

Get Quick Business Support For New Markets With a VA

14.00 - 14.30

Yvonne Wedel Andersen & Aman Gill Bibby Financial Services Ltd Dispelling Myths and Opening Doors to Overseas Trade

14.45 - 15.15

14.45 - 15.15

Dispelling Myths and Opening Doors to Overseas Trade

Working With VAs – Home and Away With a Support Expert

15.30 - 16.00

15.30 - 16.00

How to Navigate the Choppy Waters of Currency Markets

How to Navigate the Choppy Waters of Currency Markets

16.15 - 16.45

16.15 - 16.45

Risks and Opportunities in International Trade

Keep an Eye on Our Digital Showguide for Speaker Updates

Edward Hardy World First * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.goinggloballive.co.uk for the latest information.

Alexandra Chipu ServPRO

Pathway for Growth – Your International Insurance Risks Exposed and Protected

Yvonne Wedel Andersen & Aman Gill Bibby Financial Services Ltd

38

TAX, FINANCE & INSURANCE THEATRE FRIDAY

Tom Danson Atradius UK & Ireland

NOTES

Amanda Johnson Virtual Assistant Coaching and Training Company

Edward Hardy World First

Speaker To Be Confirmed To Be Confirmed

GOING GLOBAL

FOREIGN DIRECT INVESTMENT

EXHIBITOR LISTING 3Di Information Solutions Ltd Stand Number 2424 3di works with organisations of all sizes, providing technical authoring, translation and localisation services.

01483 211533 www.3di-info.com Access Alsace Stand Number 2162 Access Alsace is the economic development agency for the Alsace territory. We are the host and partner of international companies seeking to develop their business in France and in Europe. We welcome and facilitate the implementation of their project. +33 (0)3 89 29 81 00 www.investin.alsace ACM Limited Stand Number 2346 ACM is a UKAS accredited certification body providing a professional ISO certification service to thousands of clients in the UK and in more than 20 countries around the world.

0854 504 6262 www.acmcert.com Africa Business Venture Stand Number 2182 Africa Business Venture is an online platform connecting companies wishing to do business in Africa with the professional and business services needed to succeed on the continent. www.africabv.com Al Arab Publishing Stand Number 2410 The Arab Weekly newspaper provides insight and comment on national, international and regional news through the focus of Arabic countries and community. It covers: politics, economy, society, health, education, culture and travel from the Middle East and around the world.

020 7602 3999 www.alarab.co.uk/en Arthur J. Gallagher Stand Number 2550 Emerging multinational businesses need confidence that their insurance purchases will deliver to protect all their assets and liabilities no matter where in the world they trade.

Arthur J. Gallagher are ideally placed to discuss the potential risks, and exposures, and how these can be protected.

08006129929 www.ajginternational.com

Atradius Stand Number 2080 Atradius is the exporter`s credit insurer of choice. If the risk of non-payment is a concern, we can help you find the right solutions to ensure that you trade and get paid. Managing risk and enabling trade is the hallmark of Atradius which has been supporting UK exporters for 90 years +44 (0)29 2082 4000 www.Atradius.co.uk Atradius Stand Number 2548 Atradius is the exporter`s credit insurer of choice. If the risk of non-payment is a concern, we can help you find the right solutions to ensure that you trade and get paid. Managing risk and enabling trade is the hallmark of Atradius which has been supporting UK exporters for 90 years +44 (0)29 2082 4000 www.Atradius.co.uk Barcelona Activa, SAU Stand Number 2270 The Area of Employment, Economy and Strategic Planification of Barcelona City Council, through Barcelona Activa, is responsible for promoting the economic development of the city, designing and implementing employment policies for citizens, and encouraging the development of a diversified local economy. For the last 30 years it has been a driving force behind Barcelona and its hinterland’s economic activity, supporting policies to develop employment, entrepreneurship and business, while promoting the city and its strategic sectors internationally, but from a regional perspective. bcn.cat/business BeMyVA Stand Number 2422 Innovative international independent directory of virtual assistants Connecting business with VAs. Sponsor and organiser of the UK’s VA Awards. www.bemyva.com Bibby Financial Services Stand Number 2570 Bibby Financial Services is the UK`s leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses. As a privately-owned business, we understand the challenges and demands of running and growing a business.

0808 163 5496 www.bibbyfinancialservices.com

GBBS

EXHIBITORS

SHOW KEY

CCL Stand Number 2284 CCL PRIME provides smarter global Logistics. We operate customs & compliance teams across all major UK ports. Our experienced Import and export teams can provide you with all modes of transport including retail, automotive, advanced engineering and medical devices. +44 (0)20 8231 0910 www.cclprime.com

EMS Cargo Limited Stand Number 2300 EMS Cargo Ltd is a full service logistics provider for all modes of transport, operating from six offices around the UK. EMS was formed in 1977, and is wholly owned by it`s employees, giving an incentive for customer service second to none. EMS has global reach as part of the World Cargo Alliance.

0161 499 1344 www.ems-cargo.com

Chamber of Industries & Commerce Ecuador & Great Britain Stand Number 2272 Focused on promoting trade, investment and cultural / educational relations between companies, governments and people of the Republic of Ecuador and the United Kingdom. Also provide commercial support and offer a network of national and multinational companies of all economic sectors. (+593) 02 2250 883 www.egbcc.org

Enterprise Europe Network (EEN) Stand Number 2476 EThe Enterprise Europe Network is the world’s largest support network for small and medium sized businesses (SMEs) with international ambitions.

Funded by the European Commission, network experts provide advice on market opportunities to help small businesses expand internationally. +44 (0)20 7489 1992 een.ec.europa.eu

City Business Library Stand Number 540 Our expert staff will help you find the information you need for your business. Create a B2B contacts list using the company information databases Mint and Fame for free in the Library. You can create a list of up to 750 companies a day.

020 7332 1812 www.cityoflondon.gov.uk/cbl COBCOE Stand Number 2392 An independent, not-for-profit organisation with a membership of British chambers of commerce and business associations located throughout Europe, representing 8,000 businesses +44 020 7680 9122 www.cobcoe.eu ContentNetwork Stand Number 2334 ContentNetwork helps websites publish more content, in more languages, more often. Our unique ICE platform enables clients to access a trusted network of over 500 writers, bloggers and journalists enabling them to rapidly create engaging content in over 30 languages. Engage better, rank higher! +44 (0) 2081335549 www.contentquality.co.uk CurrencyFair Stand Number 2336 Reduce your business costs when transferring money internationally.

If your business needs to send money overseas, between company accounts, to a 3rd party, or to pay for international goods or services, we can save you up to 90% on your international transfer fees. +353 (0) 1 526 8411 www.currencyfair.com

Exact Stand Number 800 Exact builds business software for SMEs and their accountants. Our innovative technology is aimed at specific business needs, providing an overview of today and insights into the opportunities of tomorrow. +44 (0)800-052-5689 www.exact.com/uk/ Exportise Consultancy Limited Stand Number 2250 Exportise - Forwarding - Consultancy - Managing Forwarding- The most reliable, cost effective route for your shipment/ Consultancy-Your freight solutions partner/Managing-A simple helping hand or a fully outsourced management service.

01371 832105 www.exportiseconsultancy.com ExportWorldWide Stand Number 2462 ExportWorldWide was launched at Going Global 2015. This new, online platform will and has helped businesses to reach new customers across Europe and the USA, fast, offering an easier way to sell products and services into international markets.

0121 608 7255 www.exportworldwide.com Factum Partners Inc. Stand Number 2472 Factum Partners provides business improvement & growth strategies for UK and European SMEs who are looking to expand their presence internationally. We develop and execute targeted, cost-effective strategies that allow SMEs to achieve their revenue and market share goals into the USA and Canada. +1 847 993-3081 www.FACTUMPARTNERSINC.com FDI Magnet Stand Number 2152 FDI Magnet offers innovative digital services for economic development and investment promotion. We help countries/regions/cities engage diaspora, expatriate networks to attract money & talents, to build up their innovation ecosystem. +33 6 52 77 99 07 www.fdimagnet.com

39

hardman Stand Number 2450 hardman`s team of dedicated experts deliver customised language and intercultural communication programmes to companies of all sizes. We coach teams and individuals to master the challenges of global business communication. We help you implement your international strategy more effectively.

0049 (0) 9187 901272 www.intl-success.com Horizon International Cargo (UK) Limited Stand Number 2250 Horizon is continually expanding and developing its solutions to create a competitive advantage for our customers and meet their ongoing requirements both globally and locally. Our core services encompass both freight forwarding, logistics and supply chain management services.

01753 681618 www.hicargo.com Institute of Export Stand Number 2562 Established in 1935, the Institute of Export is the professional membership body representing and supporting the interests of everyone involved in importing, exporting and international trade.

01733 404400 www.export.org.uk Intellectual Property Office Stand Number 1240 Intellectual Property gives you the basis for securing the commercial rights to what makes you unique.

In a world where ideas can easily be transmitted and reproduced at minimal cost, IP stops anyone else using your brainwaves and gives you a proper chance to profit from them.

01633 814000 www.gov.uk/ipo InterAnalysis Stand Number 2274 InterAnalysis are a spin out company from the University of Sussex whose team specialises in trade and trade policy analysis. Collectively, they have over 100 years of combined experience in the field in both academia and government, institutions and organisations. +44 (0) 1273 234641 www.tradesift.com Invest in Andalucia Stand Number 2192 Invest in Andalusia is an initiative supported by the Andalusian Regional Government to attract foreign direct investment to Andalucia and to assist existing investors to expand in the region. It comprises Agency for Innovation and Development of Andalucia (IDEA) and the Trade Promotion Agency. +34 955030775 www.investinandalucia.es Invest Sud de France Stand Number 2220 Do you have a plan to expand or set up? Choose Occitanie / PyreneesMediterranee, in the South of France!

Invest Sud de France - the regional agency for economic development and attractiveness - is the gateway to national and international investments in the regional territory. +33 (0)4 67 22 94 80 www.investsuddefrance.com/en Invest in Saxony-Anhalt Stand Number 2222 +49 391 568 99 0 www.invest-in-saxony-anhalt.com

40

Investment and Development Agency of Latvia Stand Number 2150 +44 2075631611 www.liaa.uk KOTRA / Gyeongsangnam-do Province Stand Number 2102 Gyeongsangnam-do is the most intensively developed industrial province in South Korea. The province supports foreign investors with various incentives and KOTRA, London as a governmental investment promotion agency will bring the way to the province most efficiently for your business in South Korea. +44 2075205308 english.gyeongnam.go.kr www.investkorea.org KPMG Small Business Accounting Stand Number 720 A Big Four firm, working for small businesses We believe that Britain`s small businesses deserve better from their accountants. And with fees starting from just £145 per month, you get one-to-one advice from KPMG experts, whenever you need it.

0800 028 1028 kpmgsmallbusiness.co.uk Lady Nancy Group Stand Number 2384 We are a consulting firm specialised in the Nigerian market, with more than 20 years of experience in exportation, importation, trading and intermediation within European and Nigerian companies and factories. We delver professional consulting services for products and services effective introduction.

0034722400163 www.ladynancygroup.com London Chamber of Commerce and Industry (LCCI) Stand Number 2476 London Chamber of Commerce and Industry (LCCI) is London’s largest independent networking and business support organisation. Representing the interest of thousands of companies, we connect businesses and people, and offer our members a wide range of useful business services. +44 (0)20 7248 4444 www.londonchamber.co.uk Malaga, Spain Open for Business Stand Number 2214 Malaga, Spain, 1.6 million pop., is a dynamic Mediterranean hub surrounded by an innovative ecosystem called Malaga Valley, boasting 40+ smart city pilot projects. Low cost of living juxtaposed with a high quality of life and an international airport make Malaga one of the best places to live & work.

0034 951 929 079 www.OpenForBusiness.Malaga.eu Malta Enterprise Stand Number 2160 Malta Enterprise is the country`s economic development agency, tasked with attracting new foreign direct investment as well as facilitating the growth of existing operations. +44 20 7292 4800 www.maltaenterprise.com

Maupard Fiduciaire Stand Number 2460 Maupard Fiduciaire is a multilingual, experienced accounting firm specialising in bookkeeping, audit and tax advisory for entrepreneurs and businesses looking to enter the French market. We focus on incorporation, payroll, accounting, and legal advice to give our clients the best help and guidance. +33153939420 www.maupard.com Mauve Group Stand Number 2532 Established in 1996, Mauve Group are leading providers of global employment and workforce mobility solutions. Spanning four continents, Mauve has a reputable and wellestablished international infrastructure in place, offering a diverse range of solutions to help smooth the global employment process. +44 (0)1904 550530 www.mauvegroup.com Merchant’s Transaction Finance Stand Number 2522 MTF is a trade financier specialising in global export and import. Our team are experts in crafting solutions to the multitude of difficulties which can arise when winning orders from abroad. We are able to give facilities to trade from £100,000 up to £1,000,000 and above for qualifying clients.

0160 4950 020 www.mtf.uk.com Murcia Regional Development Agency Stand Number 2190 Invest in Murcia is the foreign direct investment department of the Regional Development Agency of Murcia (INFO), which reports to the Regional Ministry of Economic Development, Tourism and Employment.

0034968362811 www.investinmurcia.com Nigerian-British Chamber of Commerce Stand Number 2332 The foremost Bilateral Chamber of Commerce in Nigeria offering a range of services, which include market insight, getting started overseas and building market share. www.nbcc.org.ng Open to Export Stand Number 2560 Open to Export is the online community helping UK businesses get ready to sell overseas. Backed by government and business, we are a not for profit social enterprise dedicated to helping UK companies grow through export. www.opentoexport.com Paris Region Entreprises Stand Number 2100 Paris Region Entreprises - the Paris Region Agency for economic development - provides international investors a range of support services designed to address their needs to locate successfully in the Region. +33 175 62 5840 www.succeedinparisregion.com Payoneer Stand Number 2362 Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies through its cross-border payments platform. With Payoneer`s fast, flexible, secure and low-cost solutions, businesses and professionals across the globe can now easily pay and get paid globally. www.payoneer.com

Proven SA Stand Number 2092 Proven SA delivers bespoke solutions to businesses in Saudi Arabia. Focusing on corporate immigration, business process outsourcing and recruitment in the Kingdom. Proven SA is your partner in Saudi Arabia. +966 11 510 2725 www.proven-sa.com Reanda UK Limited Stand Number 2530 Reanda UK Limited is the exclusive UK member of the Reanda International Network, an international accounting and consulting network based in the Far East. Reanda UK Limited is a subsidiary of Grunberg & Co Limited, a top 100 firm of accountants in the UK. 020 8209 2294 www.reanda-uk.com Russo-British Chamber of Commerce Stand Number 2412 Since its foundation in 1916, the Russo-British Chamber of Commerce has worked to promote trade and cooperation between the UK and Russia, helping companies in both countries to find trading partners and representing the interests of its member companies of all sizes.

02079316455 www.rbcc.com RWS Group Stand Number 2348 RWS is the world`s leading provider of high quality translation and language support services. Eclipse is a specialist division within the RWS Group and offers a full range of interpreting services using a trained team of professionals who interpret in over 150 languages. +44 (0)1753 480200 www.rws.com ServPRO Stand Number 2440 ServPRO is a well established firm of accountants, advocates and consultants providing services in the fields of tax planning, company formation, corporate and legal, trust & trustee services, audit & assurance, accounting, management & administration, immigration, real estate and more.

35722021100 www.servpro.com.cy Sharjah Investment & Development Authority (Shurooq) Stand Number 2130 The Sharjah Investment and Development Authority, also known as Shurooq, is the driving force behind the transformation of Sharjah. Guided by our traditions and inspired by innovation, we are committed to enhancing Sharjah`s appeal as an investment, tourism, and business destination. An independent government entity, we facilitate partnerships and connect investors, corporations, and entrepreneurs with the right opportunities.

02037272618 shurooq.gov.ae Sovereign Group Stand Number 2386 Sovereign is a regulated financial services firm operating in 26 offices worldwide. It specialises in private client work, corporate services (including market entry), and retirement planning. The wider group includes accounting, insurance broking & investment services and aviation & marine division. +44 (0)20 7389 0555 www.SovereignGroup.com

STAR Group Stand Number 2090 The STAR Group has been helping companies and organisations communicate with their markets around the world for over 30 years.

Providing business, marketing, legal and technical translation services in over 180 languages combinations, we ensure your message is communicated wherever it is needed. +44 (0)1483 215 060 www.star-uk.co.uk Startup Overseas Stand Number 2448 Start Up Overseas is the definitive online resource to help you start or expand your business abroad. Use our website to source both information and service providers in over 60 countries. +44 (0) 117 9073520 www.startupoverseas.co.uk SUR in English Stand Number 2180 A weekly newspaper for foreign residents, SUR in English is now in its 31st year. Published by Prensa MalagueÃÆ`±a, a part of the Spanish multimedia group Vocento, it is the market leader in southern Spain.

0034 952 649 718 www.surinenglish.com The London Coaching Group (An ActionCOACH company) Stand Number 2273 ActionCOACH is made up of 1200 Franchises based in 26 countries. The London Coaching Group (LCG) is ranked as the leading ActionCOACH Franchise globally. We help develop businesses’ sales, marketing, people, systems and finance to help them achieve their desired ‘next level’ with double-digit growth 02076229655 londoncoachinggroup.com UAE-consulting.com Stand Number 2154 UAE-consulting.com is a boutique business consulting firm in the UAE. Company provides assistance in the UAE with respect to corporate structuring and set-up, business management, consults on import/ export/re-export matters, customs rules, and has in-depth professional knowledge. +9714 437 5741 www.uae-consultants.com UK ASEAN Business Council Stand Number 2442 The UK-ASEAN Business Council (UKABC) is the leading UK-based organisation promoting trade and investment between the UK and ASEAN`s dynamic markets.

0207 8283431 www.ukabc.org.uk UKP Worldwide Stand Number 2281 UKP Worldwide are cross border experts in the distribution of eCommerce goods Office’s in the UK & US, we help businesses reach their international customers.

Our outbound & return solutions have been approved by HMRC for exports across the EU as well as for 3rd country. Local tracked delivery, in-country returns & fully compliant export service +44(0) 8456 444137 www.ukpworldwide.com

Virtuoso Legal Stand Number 2210 We`re different. We don`t think business is about us. We think business is about YOU. That`s what sets us apart from many other law firms. Having spent many years in bigger, national and international law firms we at Virtuoso Legal soon realised that whilst many of those big firms had given the Virtuoso Legal team a great training in law, what they didn`t do was service businesses very well. That`s why we set up Virtuoso Legal - to help clients find commercial solutions to serious problems associated with intangible assets. www.virtuosolegal.com

EXHIBITOR A-Z 3Di Information Solutions Ltd

2424

Access Alsace

2162

ACM Limited

2346

Africa Business Venture

2182

Al Arab Publishing

2410

Arthur J. Gallagher

2550

Atradius

2080

Atradius

2548

Barcelona Activa, SAU

2270

BeMyVA

2422

WAVTEQ Stand Number 2132 WAVTEQ is a market-leading FDI technology and consulting company at the forefront of innovation and thought-leadership in FDI. We provide technology, data, and business development solutions for the global FDI community. +44 (0) 289099 7559 www.wavteq.com

Bibby Financial Services

2570

CCL

2284

Chamber of Industries & Commerce Ecuador & Great Britain

2272

World First Stand Number 2500 World First is a fast growing international FinTech business and an expert in international currencies and money transfers for individuals and businesses. www.worldfirst.com

Exportise Consultancy Limited

2250

ExportWorldWide

2462

Factum Partners Inc.

2472

FDI Magnet

2152

hardman

2450

Horizon International Cargo (UK) Limited

2250

Worldwide Currencies Ltd Stand Number 2572 London UK based market leaders in foreign currency, providing the most competitive exchange rates for individuals and companies wishing to transfer funds abroad.

(0)20 3326 4444 www.worldwidecurrencies.com

Institute of Export

2562

Intellectual Property Office

1240

InterAnalysis

2274

Invest in Andalucia

2192

Invest Sud de France

2220

Invest in Saxony-Anhalt

2222

Investment and Development Agency of Latvia

2150

www.BeMyVA.com Stand Number 2422 Innovative international independent directory of virtual assistants - Connecting business with VAs. Sponsor and organiser of the UK’s VA Awards. www.bemyva.com XDS Solutions Ltd Stand Number 2280 Export compliance does not have to be a struggle. At XDS, we manage every step of your export compliance journey (so you don’t have to worry about complex forms, costly fines, shipment delays, or your company blacklisted at customs). Hear how exporters are benefiting & meet the team at stand 2280. (+44) 01245 249002 www.xds-solutions.com

City Business Library

540

ContentNetwork

2334

COBCOE

2392

CurrencyFair

2336

EMS Cargo Limited

2300

Enterprise Europe Network

2476

Exact

KPMG Small Business Accounting

800

720

KOTRA / Gyeongsangnam-do Province

2102

Lady Nancy Group

2384

London Chamber of Commerce and Industry

2476

Malaga, Spain Open for Business

2214

Malta Enterprise

2160

Maupard Fiduciaire

2460

Mauve Group

2532

Merchant’s Transaction Finance

2522

Murcia Regional Development Agency

2190

Nigerian-British Chamber of Commerce

2332

Open to Export

2560

Paris Region Entreprises

2100

Payoneer

2362

Proven SA

2092

QX Corporate Advisors

2552

Reanda UK Limited

2530

Russo-British Chamber of Commerce

2412

RWS Group

2348

ServPRO

2440

Sharjah Investment & Development Authority (Shurooq)

2130

Sovereign Group

2386

STAR Group

2090

Startup Overseas

2448

SUR in English

2180

The London Coaching Group (An ActionCOACH company)

2273

UAE-consulting.com

2154

UK ASEAN Business Council

2442

UKP Worldwide

2281

Virtuoso Legal

2210

WAVTEQ

2132

World First

2500

Worldwide Currencies Ltd

2572

XDS Solutions Ltd

2280

41

Day 1 - Awards Area

422

6

2424

2462 6

6

2422

2442 2412

2440

23922470

6

2424

2472

6

2442

2500

2476

12

12

2548

2470

2502

2530

2532

2550

2560

2552 6

2

2476

2472

2522

2500

2562

6

2502

2570

2530

2560

2532

80

2572

6

6

9

2520

POINT

30

2440

6

Tax, Finance & Foreign Insurance Theatre 27

2522

40

Day 2 - Awards Area

6

2520

2462

12

9

12

9

9

9

9

9

2390

WALKWAY BELOW

2368

2386

WALKWAY BELOW

2410

WALKWAY BELOW

2460

6

2460

2450

Tax, Finance & Foreign Insurance 257127 Theatre

WALKWAY BELOW

2450

2448

2448

Department For International Trade Theatre 26

The Department For International Trade INFO Export Theatre 26

2366

2384

2362

Routes to Market 2460 24 2462 Theatre

2520

Theatre 26

6

2440

6

2442

2470

6

2472

2500

2476

6

2502

2530

12

2348

12

2560

6

12

9

12

2550

2552 6

2

6

GRAND GALLERY

2532

6

9

2548

30

2562

9

2570

9

9

VISITORS ENTRANCE

2572

9

80

9

2336 WALKWAY BELOW

2346

2334

2344 2342

WALKWAY BELOW

2332

WALKWAY BELOW

2424

6

GRAND GALLERY

2338

22

2522

40

WALKWAY BELOW

6

6

2330 WALKWAY BELOW WALKWAY BELOW

2340

WALKWAY BELOW

6

2571

INFO POINT

Tax, Finance & Foreign Insurance Theatre 27

WALKWAY BELOW

2450

448

Sales Department For International Trade Office

2304 2273

9

2250

9

6

2222

2300

9

9

9

2284

2274

INFO POINT

2270 6

6

Logistics & Distribution Theatre 23

2080

42 9

6

2252 9

6

2270

12

2280

Overseas Investment Theatre 22

2252

9

2250

2180 6

2102

9

2192

2152 6

2192

2220 9

6

2190 9

2150 6

2080

9

2190

2162

2092 6

INFO POINT

2132

2090 6

6

2210

2160

Emerging Markets Theatre 21

2182

9

2132 15

2130 9

2102 15

2100 9

2

VISITORS ENTRANCE 2160

15

2180

2154 54

Overseas Investment Theatre 22

2162 12

2100

15

2220 2154

4

2214

2130

15

2222

2182

36

2132

Logistics & Distribution Theatre 23

2222 9

2281

8

2274

36 Area Coffee

2250 9

2282

2160

GRAND GALLERY 9

2210

2214

2162

WALKWAY BELOW

2280

2281

6

2190

WALKWAY BELOW

2282

2192

2220

WALKWAY BELOW

2272 2252

2280

2281

WALKWAY BELOW

2282

2302

2080

15

21

2

INFO POINT

2550

30

2500

2476

2502

2530

2532

6

6

12

12

9

2548

2560

12

9

2550

2562 9

2552 6

2

2570 9

6

80

2572 9

9

WALKWAY BELOW

WALKWAY BELOW

6

WALKWAY BELOW

2472

2522 6

2571

INFO POINT

WALKWAY BELOW

WALKWAY BELOW

2520

40

Tax, Finance & Foreign Insurance Theatre 27

WALKWAY BELOW

epartment For rnational Trade Theatre 26

2572

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GRAND GALLERY

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Emerging Markets 9 15 Theatre 21

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43

THERE ARE 6,500 LANGUAGES SPOKEN BY 7.4 BILLION PEOPLE... AND THERE’S ONE WAY TO REACH THEM...

WE TRANSLATE SO YOU CAN

GROW

0800 328 0420

info@aktueltranslations.com

www.aktueltranslations.com

@Aktuel_Trans

ND A T S 32 25

GLOBAL MOBILITY BUSINESS SOLUTIONS

Do you have a plan to expand or set up?

Choose Occitanie / Pyrénées-Méditerranée, in the South fo France!

Invest Sud de France - the Regional Agency for Economic Development and Attractiveness - is the gateway to national and international investments in the regional territory Our investor services: the Invest Package Key figures for the Occitanie region 2nd largest region of France, larger than Irland • • • • • • • •

1st French region of mainland France for population growth 5.7 million inabitants, among the top 5 in France for population density 2.2 millions jobs 1st French region for its rate of business creation 1st French region for R&D expenditure 3rd student area in France 4th French region for the number of foreign investment projects 4th French region for tourism with 30 million tourists per year

Choosen by

Meet the right partners, discover the potential of our region, we are there to help you bring your project to life!

Free and personalized support of your project Your contacts on FDI Expo/Going Global: Agnès Tixier & Pascal Ehrhardt - Stand N° 2220

Correspondent of in the region

www.investsuddefrance.com contact@investsuddefrance.com - Tél. +33 (0)4 67 22 94 80 980 Avenue Jean-Mermoz - 34000 Montpellier

The only Region in Spain with a legislated fast-track for investment projects. The Region of Murcia ticks all the boxes of good investment: ideal location, infrastructures, universities... We ensure the flexibility and dynamism your project needs. It is no coincidence that important companies in a variety of sectors have set up in our Region: Sabic, Repsol, G’s, Pepsico, DFS, etc.

REGION OF MURCIA, a destination for savvy investors.

It might be better not to share this ad.

Horizon

www.hicargo.com

International Cargo Quality in Motion

Air Freight

Ocean Freight

Distribution

Warehousing & Logistics

CHOOSING THE RIGHT SUPPLY CHAIN PARTNER - GOING GLOBAL

Horizon provide expert support in all aspects of supply chain, freight and logistics management through our global operations network and enterprise systems.

We support organisations from start-ups, SMEs to major multinationals in delivering a full range of both operational and strategic logistics initiatives.

Our industry leading expertise and over 25 years of experience enable our customers to successfully trade globally.

Visit us at stand number: 2250 - Telephone: 01753 688665 - www.hicargo.com - Mia.Hutchings@hicargo.com

AFRICA IS BOOMING DON’T BE LEFT OUT ALL THE AFRICAN EXPERTISE IN ONE PLACE

Get the right connection for your project Access to our network of consultants Business introductions

www.africabv.com

Going Global?

Taking advantage of the export market post BREXIT??

With greater access to international markets, your ‘Pathway for Growth’ can be achieved to become multinationals of the future.

Businesses need confidence that their insurance will deliver; protecting their assets and liabilities, no matter where in the world they trade.

Come to our ‘Pathway for Growth’ seminar at Going Global!

The team at Arthur J. Gallagher is ideally placed to discuss the potential risks, and exposures, and how you or your business can protect yourself against these.

Call:

For further information

0800 612 99 29

Talk to our specialists in the fields of Export Credit/Bonds/Political Risks, Marine/Goods in Transit, Product Liability, and other international commercial insurance covers.

Arthur J. Gallagher Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority.

Registered Office: Spectrum Building, 7th Floor, 55, Blythswood Street, Glasgow, G2 7AT. Registered in Scotland.

Company Number: SC108909 FP729-2016, Expires: 29/09/17

Visit u on sta s nd

2550

Come and find out why doing business in Barcelona is easy

Truly Global Corporate services for successful market entry worldwide

Sovereign delivers high value advisory and support services through its global office network to assist companies of all sizes to understand their market opportunities and develop actionable strategies for foreign market entry and growth.

Enquire today at info@SovereignGroup.com or visit SovereignGroup.com for more information.

Reanda UK Limited

Local Expertise, Worldwide Knowledge Reanda UK is the UK member firm of Reanda International, an international network of independent accounting and consulting firms. With over 96 offices and over 2000 dedicated professionals, we provide assurance, tax consulting and specialist business advisory to privately held business, individuals and transnational conglomerates.

Please visit us on stand 2530 for a chance to win an

Apple Watch 10-14 Accommodation Road London, NW11 8ED, UK Tel: +44 (0)20 8209 2294 www.reanda-uk.com

(Trust a genuine currency expert) Don’t trust the banks’ call-centres to handle your currency transfers. For help finding a better currency solution for your business, speak to one of our experts.

Call today 080 8163 4205 or visit worldfirst.com

World First is authorised by the Financial Conduct Authority.

VISIT US AT GOING GLOBAL LIVE 2016 AT STAND NUMBER 2300

HELPING YOU TO UNDERSTAND TRADE With 100 years of combined trade experience, our team from the University of Sussex are considered to be some of the UK’s leading experts in international trade.

Whether you need to identify export opportunities, recognise emerging areas of growth, identify the weaker areas in the market and more, our team at InterAnalysis can help.

Importing and exporting can be overwhelming so let us help make this easier for you. We can provide you with our consultancy and research support, trade policy training courses and our custom designed, smart but simple, trade analysis tool, TradeSift.

Come and see us at stand 2274 to learn how we can help you, or alternatively contact info@tradesift.com or visit www.tradesift.com

UR ERTS O ET EXP E M OF M EA

T

Dr. Michael Gasiorek InterAnalysis Director

+44 (0) 1273 234 641

Dr. Peter Holmes InterAnalysis Director

www.tradesift.com

Professor Jim Rollo InterAnalysis Director

info@tradesift.com

Talking your customer’s language

Visit us on stand 2348

Every aspect of business works better when people can talk to each other easily.

Successful meetings and negotiations, international conferences, training courses and documents all rely on being understood. RWS provides language support for clients and projects of any size.

If you need Interpreting, Translations or Localization, we can make your voice heard.

Contact us on +44 (0)1665 511048 or email lisa.wilson@eclipse-translation.co.uk www.rws.com www.eclipse-translation.co.uk Offices in Australia, China, France, Germany, Japan, Sweden, Switzerland, UK and USA

Visit our stand to nd out how we can support your international business communications.

Our qualied translators and interpreters are experts in their chosen elds and provide accurate and professional translations of any document, regardless of subject matter or language combination.

Lisa Wilson presents TALKING YOUR CUSTOMER’S LANGUAGE On THURSDAY 17th November 14.45pm in the Routes To Market Theatre

17

VISIT

us on stand

2534 We work closely with you to translate your business information and localize your products, both of which really help you to grow your exports and increase your revenue.

get in touch For our UKbased team: 3di Information Solutions Ltd High Street, Ripley, Woking, Surrey GU23 6AF 01483 211533 contact@3di-info.com www.3di-info.com

What we localize and translate: • user guides, operators manuals and instructions • online help, tutorials, tool tips, FAQs and knowledge bases • eLearning courseware and classroom training materials • policies and procedures.

3di-information-solutions-ltd @3ditweets /3diInformationSolutions

84116 3di going global advert A5L.indd 1

For our Polandbased team: ul. Zdu ska 18/3 30-304 Krakow, Poland +48 12 394 65 19 contact@3di.com.pl

06/10/2016 14:01

Your gateway to profit through global trade The internet can deliver customers across every continent. But unless you can navigate the complexities of cross-border logistics, including shipping, import/export legislation and customs compliance, you could lose your way. And that can be costly.

Gateway customs clearance and logistics specialist CCL can support you with: • Consignment collection • Gateway clearance for EU, USA and China • Timely, accurate customs declarations • Fully tracked automatic payment systems • Break-bulk, warehousing and ‘final mile’ delivery • Returns handling • Specialist consultancy and advice With CCL as your logistics partner, trade the world with confidence.

Unit 4, Radius Park, Faggs Road, Feltham TW14 0NG United Kingdom

Come and meet us at stand 2284

www.ccllhr.com

Market Leaders in Gateway Logistics

H

Meet COBCOE

H

H

H H

COBCOE H H

We’re on a mission to break down the barriers to international trade to help businesses grow. And we’ll show you how we do this at Going Global Live 2016.

Meet representatives of British chambers of commerce from continental Europe on Stand 2392.

Around 8,000 businesses belong to COBCOE chambers of commerce across Europe. Another 40 business organisations in the UK and around the world are affiliated to us.

This international network provides local market expertise and helps build relationships. It means we can give businesses the support they need to help them succeed in new markets.

EUROPEAN GROWTH OPPORTUNITIES Whatever the result of the UK’s Brexit negotiations, trade with Europe will continue.

Many of the region’s sectors and markets offer vast potential.

To discover new opportunities for growth in Europe, join our seminar on Thursday 17 November at 11am in the Emerging Markets Theatre.

H

H

Driving business growth through international trade COBCOE is the Council of British Chambers of Commerce in Europe. We represent around 40 British chambers of commerce and business associations located in and around Europe.

H

H

H

COBCOE CONNECTS Our new online platform enables business to find the contacts they need in new markets.

COBCOE Connects links chambers of commerce in different countries digitally, providing a trusted environment moderated by knowledgeable local staff.

See COBCOE Connects demonstrated on Stand 2392, or come to the presentation on Thursday 17 November at 3.30pm, Emerging Markets Theatre.

COULD YOU BECOME A COBCOE PARTNER? We work with various corporate and business organisations through partnerships and affiliations. Our Global Strategic Partners are:

AIG Jaguar Land Rover Global University Systems

We now have openings for corporates to work in partnership with us from 2017 on various projects. Please contact our Chief Executive: anne-marie.martin@cobcoe.eu COBCOE SPECIALIST SERVICES Please get in touch if you would like us to help with event management, running a membership organisation, training, communications or market research. Please contact: info@cobcoe.eu

New digital platform to develop business internationally across COBCOE networks Visit stand No. 2392 Presentation: Thursday 3.30pm, Emerging Markets Theatre

Stand Number: 2346

ACM is a UKAS accredited certification body providing a professional ISO certification service to thousands of clients in the UK and in more than 20 countries around the world.

ACM is accredited by UKAS (United Kingdom Accreditation Service) to carry out assessments for:      

ISO 9001 Quality Management ISO 14001 Environmental Management OHSAS 18001 Occupational Health and Safety ISO 22000 Food Safety ISO 27001 Information Security Management ISO 50001 Energy Management.

ACM have achieved an enviable reputation in all sectors for offering an effective, efficient and value adding assessment service. Our auditors are experienced professionals in their fields guaranteeing that the people we send into your business will understand it.

Our accreditation is strictly monitored by UKAS to ensure that we maintain only the highest levels of service to all our clients both in the UK and aboard.

COMMITTED TO KEEPING INTERNATIONAL TRADE MOVING Funding solutions from a global team of experts Our tailored finance solutions will help you take advantage of any opportunity, at home or abroad. So whether you’re importing or exporting, our team of experts and global reach can help you to navigate the different languages, legal frameworks, and improve your cashflow through our funding solutions.

Call one of our experts today to help free up your cashflow.

CALL US ON 0808 163 5496

VISIT bibbyfs.co.uk/international

KEEPING BRITAIN’S BUSINESSES MOVING INVOICE FINANCE • ASSET FINANCE • TRADE FINANCE • FX

COMPLIANT ECOMMERCE EXPORTS AND FULLY MANAGED RETURNS UKP Worldwide are cross-border experts in the distribution of eCommerce goods.

With offices in the UK and US, UKP helps businesses reach their international customers. Our outbound and return procedures are HMRC approved for bulk shipping throughout Europe as well as 3rd country exports. Our service provides fully compliant exports, local tracked delivery and managed in-country returns.

SEND US YOUR PACKED GOODS

CUSTOMER COMPLETES RETURNS FORM

E u ro p e

WE DO COMPLIANCE AND EXPORT CHECKS

RETURNS VIA DOMESTIC CARRIER

Ir ela n d

WE FLY GOODS

GOODS RECEIVED & CHECKED AT LOCAL FACILITY

Au

s t r a li a

WE CLEAR CUSTOMS

GOODS ENTER POSTAL SERVICE

WE FLY RETURNS BACK

WE CLEAR CUSTOMS

U.S . A N

ew

www.ukpworldwide.com

E | info@ukpworldwide.com T | +44 (0) 8456 444137 UK Office UKP Worldwide | Unit 18-19 Wornal Park | Menmarsh Road | Worminghall | Aylesbury | Buckinghamshire | HP18 9JX US Office UKP Worldwide | 1637 Stelton Road | Suite B 1-2 | Piscataway NJ 08854

Z e ala

nd

GOODS DELIVERED TO CUSTOMER

GOODS ARE RETURNED TO MERCHANT

M e xic o

Talking your customer’s language

Visit us on stand 2348

Every aspect of business works better when people can talk to each other easily.

Successful meetings and negotiations, international conferences, training courses and documents all rely on being understood. RWS provides language support for clients and projects of any size.

If you need Interpreting, Translations or Localization, we can make your voice heard.

Contact us on +44 (0)1665 511048 or email lisa.wilson@eclipse-translation.co.uk www.rws.com www.eclipse-translation.co.uk Offices in Australia, China, France, Germany, Japan, Sweden, Switzerland, UK and USA

Visit our stand to nd out how we can support your international business communications.

Our qualied translators and interpreters are experts in their chosen elds and provide accurate and professional translations of any document, regardless of subject matter or language combination.

Lisa Wilson presents TALKING YOUR CUSTOMER’S LANGUAGE On THURSDAY 17th November 14.45pm in the Routes To Market Theatre

17

xds-solutions.com

EXPORT CHALLENGE? LET’S FIX IT. STAND 2280

solutions export compliance made easy

THE MIDDLE EAST. HOW TO ACE CUSTOMS CLEARANCE LOGISTICS & DISTRIBUTION THEATRE 17TH & 18TH NOV

XDS SOLUTIONS A Q&A WITH XDS SOLUTIONS’ JOINT

MANAGING DIRECTOR, CHANTELLE ROWE What is your role within XDS? I’m joint Managing Director of XDS Solutions. My role is focused on customer service and I’m involved with clients from a wide range of industries, from start-up businesses to blue-chip multinationals, managing every step of the export compliance journey to countries such as Saudi Arabia and Nigeria.

How was XDS Solutions born?

Having specialised in the Middle East and African export compliance for over 12 years I knew that export managers were struggling. The existing routes to gaining Certificates of Conformity and Country of Origin Documents were slow and frustrating, with the whole process dogged by complex web based forms and a lack of personal service.

Unbelievably, there was no individual company managing the process for export managers. We decided to change that.

How did you take advantage of this gap in the market?

At XDS our focus is on customer service. It goes without saying that we have an incredible depth of testing and export compliance knowledge for the Middle East and Africa, as well as a network of gold-standard partners including lab testing firms, and translators. But that’s not enough. The key to the service we provide is our team of outstanding personal account managers.

No more web based forms and confusing processes.

Instead, our clients pick up the phone to an account manager who understands their business implicitly, and whose responsibility it is to manage the entire process for them.

XDS works extensively with businesses looking to expand in the Middle East & Africa. What are the common hurdles companies face when moving into these regions?

HE MEET T RT EXPE

financial planning is difficult due to late payments and penalties on letter of credits due to incorrect documentation.

Why should British businesses look to expand operations into the Middle East & Africa?

Regardless of the hurdles businesses are required to jump through to have their shipments successfully clear customs, the Middle East and Africa are incredibly lucrative and growing markets. WITS states that Saudi imports have now reached $163 821 million and imports into Nigeria are quoted as $46 532 265 thousand.

The fact is that now is an especially good time to expand operations. The current low rate of sterling means British exports are highly competitive. All this is continually reinforced by the strength of ‘brand British’ as customers across the Middle East and Africa attach quality to our exports.

What advice do you give to British businesses looking towards international expansion?

Chantelle Rowe is joint managing director of XDS Solutions, a provider of conformity assessment programmes created to remove the headache of export compliance.

She helps clients from start-up businesses to blue-chip multinationals, managing every step of the export compliance journey for customs clearance to countries such as Saudi Arabia and Nigeria.

So many of the businesses we help come unstuck because the customs clearance advice they’ve received so far is generic; one-size- fits all.

DON’T MISS OUT ON CHANTELLE’S SEMINARS

My experience has shown unequivocally that to be successful, customs clearance must be based on a bespoke approach; after all, each business and export market is different and will raise very different challenges.

THE MIDDLE EAST. HOW TO ACE CUSTOMS CLEARANCE

My advice? To succeed, find an advisor who can demonstrate an incredible depth of testing and export compliance knowledge for your target market. Have them on speed-dial, and make sure they’re capable of tailoring a programme to suit your specific needs.

This seminar will give you a jargon-free guide to export conformity, a realistic look at the potential challenges you may face and detail what’s needed if your business is to ace export into the Middle East.

Finally, what does the future hold for XDS?

Often the businesses we work with are relatively new to the Middle East and Africa, meaning their biggest hurdle is the incredibly steep learning curve they face when it comes to understanding product testing requirements and the Conformity Assessment Programme for exports.

The simple answer would be a myriad of Certificates of Conformity and even more satisfied clients.

However, at XDS we are about much more than that. We take our role within the export process very seriously, and through our membership of the Institute of Export and Arabian British Chambers of Commerce our aim is to educate and inform. Over the coming years we hope to change the way export managers view customs clearance; from slow and confusing to fast and simple.

And if they do manage to become informed, businesses then struggle to keep pace. Procedures continuously change, often without much notice, forms are complicated and riddled with jargon, and

We’re well on the way; clients tell us they find immeasurable value in our tailored advice, outstanding knowledge, and flexible support. But there’s always more that can be done.

THURSDAY | 11.45 | LOGISTICS & DISTRIBUTION THEATRE

ALSO SPEAKING ON: FRIDAY - LOGISTICS & DISTRIBUTION THEATRE AT 11.00

TRUTH#1

Export compliance can be fast and simple.

No more web based forms and inflexible processes.

Instead, a personal account manager, ready to move mountains to meet your customs clearance deadline.

Imagine what you could achieve. xds-solutions.com

EXPORT CHALLENGE? LET’S FIX IT. STAND 2280

solutions export compliance made easy

THE MIDDLE EAST. HOW TO ACE CUSTOMS CLEARANCE LOGISTICS & DISTRIBUTION THEATRE 17TH & 18TH NOV

***OFFICIAL GOING GLOBAL LIVE COMMUNICATION***

TRANSFORM

FREE International Strategy Session You’ll Discover How To

FREE SS NE BUSI FAST K BREA

Supercharge Sales and get High Profile BIG Clients Call or Text

+44 7415 092 461

Remember to get your Free Strategy Session at Booth 2282 When you stop at our BOOTH 2282 you’ll get our Proven Global Growth System Blueprint and receive a voucher to get Lilia Severina’s book How to Sell: The Ultimate Sales System *This Is A “No Strings Attached Offer”, however, we only have limited time available and the demand is very high. We URGE you to STOP by the BOOTH 2282 early to ensure you can take advantage of this opportunity because it will TRANSFORM YOUR BUSINESS.

MEET THE EXPERT

BACKSTAGE WITH THE FOUNDER OF GLOBAL GROWTH SOLUTIONS What’s different about your approach to international growth?

When it comes to international growth, the statistics look terrible – most SMEs fail to achieve their objectives and often fail dramatically having spent on average a million pounds in their first two years and generated very little return. While core fundamentals remain unchanged – strategic action planning, global vision, careful execution - what has changed is your clients. They are savvy, fast to react, and have access to vast amounts of information including rating on new products and ideas, which makes your list of competitors endless. Add to this market volatility and geo-politics and the task doesn’t look easy to most. What worked in the past won’t fly in today’s market place. Those experiencing difficulties generating revenue and/or profits are most likely using out of date techniques and strategies. Inability to isolate the right market, right opportunity at the right time and lack of closed sales are all signs of out of date methods used. There exists a new formula for highly profitable international expansion. Those that understand this new way stand to gain substantially in revenues and increased profits at minimum risk. What’s more is that you gain powerful and BIG clients who attract substantial business. When they adopt this formula again and again their expansion accelerates and profitability grows.

You mentioned a formula. Can you share it with us?

Most business owners understand the classic international expansion formula: Export or investment. It’s a great place to start but it’s too basic for achieving success in new markets and geographies. Our formula – Global Growth System – was developed from generating over £100M in sales and taking SMEs to over 60 countries

globally and growing. In its core it focuses on BIG deals, making a big difference to your business fast. This formula was critical in generating nearly £8M in sales in the last 12 months alone for just one of our clients.

When it comes to generating maximum revenue, powerful leverage, and high performance international teams, we have developed a different, yet powerful formula. It’s specifically designed for maximum revenue at minimum cost and minimum risk. Having done deals with big blue chips, royal families, heads of state, governments, and national and international banks over the past 20 years, I have crafted a unique system that’s averaging £2.5M per client, per year.

Who’s profiting from using your formula in today’s economy?

We started from working with technology companies and found immediate success.

Our first client generated £56M in sales in two years. As word spread through the industry we turned to other markets and niches including retail, health, manufacturing, personal development, finance, IT, and services among others.

No matter what you offer and no matter your level of experience, as long as you follow the formula, you can expect to see fast and profitable international growth, increase in sales, and powerful BIG clients on your list… some will even see millions generated within 12 months.

For more information about the Global Growth System and to book your FREE strategy session email: Lilia_severina@ fixtradeglobal.com Lilia is available for a limited number of sessions call or text to +447415092461

Visit www.goinggloballive.co.uk/masterclass/ free-strategy-sessions and fill in your details to book a session with Lilia

By 2009 Lilia’s results had gone from just a few thousand to £50M in revenue in just a couple years – this was at a time when in most sectors sales figures were falling sharply...

Lilia is one of the world’s most successful international business development practitioners and business consultants and coaches.

Her boutique business development and management consulting firm, Global Growth Solutions has helped many companies expand their sales and presence into over 60 countries generating over £100M. Lilia’s signature three-step Global Growth System provides a fail-safe method for international growth.

It gives access to, and support in securing, key anchor clients – those who ensure the all-important reputational and financial foothold to expand in a new country. What’s more, it gives you brand recognition in new markets, lowers the costs of expansion and does so with minimum to no risk.

DON’T MISS OUT ON LILIA’S SEMINAR COMPETING WITH GIANTS: DISRUPTIVE STRATEGIES FOR BRITISH SMES IN GLOBAL MARKETS In just half an hour Lilia will share her 3 step method of doing business with Blue Chips, Royal Families, Governments & International Corporations by carefully watching (and understanding) economic cycles and applying her Global Growth System. Understanding Lilia’s system will ensure you are able to do the same.

THURSDAY | 16.15 | LOGISTICS & DISTRIBUTION THEATRE

BEST T INVEST

SAXONY-ANHALT: YOUR PRIME BUSINESS LOCATION.

Located in the heart of Germany and in the center of Europe, Saxony-Anhalt offers best prospects for investors.

Incentives for investors – your advantages in Saxony-Anhalt /// Dynamic Area: Saxony-Anhalt receives the most FDI in Eastern Germany /// Competence: high quality of education, motivated and loyal workforce

/// Flexibility: fast and easy approval procedures

/// Investment Security: stable political and legal system

/// Investment Incentives: one of the highest funding rates in Germany

/// Development: innovative and highly economy-oriented research environment

VISIT US ON STAND 2222

The Investment and Marketing Corporation Saxony-Anhalt (IMG) is the Economic Development Agency of the German federal state of SaxonyAnhalt. We act as partner for business, providing individually tailored consultancy in all matters of the investment process. We assist in project planning, site selection, information on funding and financing matters, dealing with public authorities and permission management. Our service is confidential and free of charge.

For the second time in a row, IMG has received the “Top Investment Promotion Agency Award“ as best regional economic development agency in Western Europe.

Saxony-Anhalt: State-of-the-Art Logistics and Transport Hub in Central Europe The convenient geographic position of Saxony-Anhalt guarantees short distances to markets and customers. The state offers a unique interlocking of road, waterway, railway and airport infrastructure.

The seminar will highlight the business opportunities in the German Federal state of Saxony-Anhalt, in particular from a logistics perspective. The state’s 2,900 logistics companies booked a turnover of 3 billion euros each year – and the trend is increasing.

MARK YOUR DIARY Date

Time

Location

Thursday 17th November

5:00–5:30 p.m.

Logistics & Distribution Theatre 23

Friday 18th November

2:45–3:15 p.m.

Logistics & Distribution Theatre 23

IMG – YOUR PARTNER IMG Investment and Marketing Corporation Saxony-Anhalt Am Alten Theater 6 39104 Magdeburg www.invest-in-saxony-anhalt.com

DON’T MISS OUR SEMINAR

Oliver Köhn Head of Business Development & Senior Manager Europe Tel.: +49 391 568 99 30 Mobile: +49 1515 2626 463 oliver.koehn@img-sachsen-anhalt.de