Holiday Park & Resort Innovation by Fortem International

7 & 8 NOVEMBER WEDNESDAY & THURSDAY: 10AM - 5PM

NEC BIRMINGHAM 2018 SHOW PREVIEW

EVOLVE, EXPAND & GROW

YOUR HOLIDAY BUSINESS... Sponsored By

150 EXPERT - LED

SEMINARS

350 EXHIBITORS

UNRIVALLED NETWORKING

OPPORTUNITIES

RUNNING ALONGSIDE

PSI

PUBLIC SPACE INNOVATION

Welcome

This summer, it’s thought that around 57% of Brits stayed on home soil for their holiday instead of taking a trip abroad - with the average spend on a domestic getaway in 2018 coming in at £823. And this staycation trend shows no signs of slowing down, with most investors and economists predicting a weak pound in the years that follow Brexit. What does this all mean for UK holiday destinations? That in order to thrive and survive, they need to find new ways to separate themselves from the increasing competition. Enter Holiday Park & Resort Innovation - Europe’s leading marketplace for owners, managers and entrepreneurs to source the very best advice, services, information and products needed to transform their business into THE perfect holiday getaway.

Across two days, the industry’s leading experts and most innovative suppliers will come under one roof to provide forward-thinking holiday businesses with everything needed to enthrall and entertain their guests all year round… and keep them coming back for more. Not only that, but Holiday Park & Resort Innovation runs side-by-side with five other incredible rural exhibitions in 2018: Farm Business Innovation; Family Attraction Expo; Destination Hotel, Resort & Spa Expo; Country House Business Innovation; and Public Space Innovation. Use this guide to plan your visit and ensure you don’t miss a seminar, supplier or feature that could take your resort to the next level! Welcome to the future of the staycation sector...

@HP_innovation #HolidayBiz

EXPERIENCE AN EXHIBITION LIKE NO OTHER… | SPEAKERS Listen to the industry’s most influential and respected figures as they pass on vital information and unsurpassable advice.

| INNOVATION SHOWCASE See first-hand some of the latest products and services that are making their mark in this specialist industry.

| HIGHLIGHTS & FEATURES Take a sneak peek at the main highlights and features we have for you at this year’s action-packed Holiday Park & Resort Innovation.

| SEMINAR AGENDA Discover all the information you need from our schedule of seminars, presented by some of the very best speakers this industry has to offer.

| EXHIBITORS Interact with the industry’s very finest suppliers, who will be showcasing their products, services, concepts and solutions.

| EXTENDED TIMETABLE The Extended Timetable helps you discover all the seminars relevant for you across the neighbouring exhibitions - helping you get the most from your visit.

2018 SEMINAR

SCHEDULE

STEPHEN TWISS

LLE BUSINESS ANGELS

THE PERFORMANCE EQUATION - TURNING A GREAT STRATEGY INTO GREAT PERFORMANCE

RACHEL BELL

LAKE DISTRICT ESTATES

STRONGER TOGETHER – DESTINATION MARKETING & PARTNERSHIPS

THURSDAY | 13.15 KEYNOTE 2

This year, Holiday Park & Resort Innovation has pulled out all the stops to provide you with the finest lineup of speakers within the industry right now. This superb schedule offers unrivalled insight into every aspect of the holiday business sector - helping you to put, and keep, your holiday park or resort firmly on the map. These pages detail the sessions that will bring you an unmissable blend of advice, ideas and inspirational case studies; with the full timetable of seminars featured later in this guide. Get to your chosen talks nice & early to secure a seat!

In a vibrant but competitive industry such as ours, having a great strategy, a customer centric product and a strong culture are the corner stones we all need. Once these are established the actual performance of our people is what ultimately defines our success. In this seminar, we will look at and discuss ‘Engaged Performance’ and how ‘The Performance Equation’ can help a business to realise its goals.

VICKY PARR VISITENGLAND

WEDNESDAY | 11.45 | KEYNOTE 2

TIPS TO GROW YOUR BUSINESS FROM VISITENGLAND There are some great initiatives happening at VisitEngland. Take this opportunity to learn how these projects can help businesses grow, be more productive and legally compliant. Vicky will talk about VisitEngland’s work on business support, quality assurance and awards for excellence. Vicky will also include some useful insights on the current size and the value of the English tourism market; as well as the latest business performance trends.

NATASHA NARDELL

THE ROYAL HOUSEHOLD – BUCKINGHAM PALACE

CONSISTENTLY MAGNIFICENT CUSTOMER SERVICE IN A 24/7 OPERATION; CAN IT BE DONE? Customer service can make or break a visit to an attraction or leisure site, so how do we ensure that our frontline teams deliver consistently superb service? I have recruited, trained and managed over 400 people at Buckingham Palace, where only the best is good enough, who deliver this superb service each and every day. I’d like to share the journey we went on together, and the lessons that I have taken from it, focussing primarily on robust recruitment strategies, in-depth and knowledgeable training and open two way communication channels.

THURSDAY | 12.30 | KEYNOTE 2

In an ever demanding and changing consumer environment, discover how the strength of partnerships can raise the profile of a destination to attract and sustain domestic and international visitors.

WEDNESDAY | 15.30 KEYNOTE 2

ANDY SUTTON

HOSPITALITY CONSULTANTS UK

MAXIMISING FOOD AND BEVERAGE IN THE HOLIDAY PARK INDUSTRY WEDNESDAY | 13.15 THEATRE 13 Food and Beverage and Concessions within the Holiday Park Market. Discussing the pros and cons of developing and maintaining food and beverage in a seasonal market place.

DEVELOPING YOUR FARMLAND INTO A HOLIDAY PARK OR LODGE DEVELOPMENT THURSDAY | THEATRE 5

15.30

Andy will be discussing the practical options open to landowners looking for direction and a guide on how to turn farmland into a profitable holiday or Lodge Park by discussing the pros and cons and how to avoid getting into an expensive minefield.

NIC ALLEN

AVON ESTATES LTD

EXPANSION – THE TIGHTFISTED WAY WEDNESDAY | 13.15 KEYNOTE 2 WEDNESDAY | 14.45 THEATRE 13

PETER MOORE OBE & JEAN LIGGETT

THURSDAY | 11.45 KEYNOTE 2

NORTHERN POWERHOUSE DEVELOPMENTS & PROPERTIES OF THE WORLD

AFAN VALLEY ADVENTURE RESORT – THE DAWN OF A NEW ADVENTURE With an ever-growing demand for activity-based holidays and a huge call to deliver an all-encompassing adventure experience in one spectacular UK location, Afan Valley Adventure Resort is coming at exactly the right time. Providing a comprehensive mix of healthy and exhilarating activities, relaxation and social interaction in a stunning and dramatic landscape, this all-weather, all-year-round resort will deliver a concept that will be in line with government strategies. Peter Moore OBE takes you on a journey to discover how this unique resort will change the economic landscape of Wales and set the standard for a new breed of adventure holiday.

PRIYA CHAUHAN UPSKILL DIGITAL

A brief history and recollection of our own business of where we started to where we are today. Looking at the expansion of the business from its humble start 35 years ago to where we are today. The focus of the seminar will be a light-hearted look into our expansion into the holiday park market with some of the innovations that we have taken on board including the good, the bad and the ugly.

JANE MICHOTTE

THE ASPINALL FOUNDATION

MAKING A ROARING SUCCESS OF SHORT BREAKS THURSDAY | 14.00 THEATRE 15

The Aspinall Foundation has transformed Port Lympne Reserve in Kent into one of the most successful short breaks destinations in the South East. Quadrupling turnover in the last four years, short breaks has added over £4m to the top line with careful investment into a diverse portfolio of accommodation. With 45,000 guests per annum, short breaks have been vital in raising awareness of The Aspinall Foundation’s core animal conservation message.

THURSDAY | 10.45 KEYNOTE 2

SOCIAL MEDIA STRATEGY Discover exactly where your small business needs to be seen and heard on the web in this short course designed for aspiring social media marketers. You’ll get a run down of the best social media platforms to use in 2018, how to create a social media strategy that delivers the right goals for your business and the importance of defining a set of marketing guidelines too, so you can always stay on brand and on message.

JOBY MUSSELL

HOLIDAYCOTTAGES.CO.UK

BEYOND THE BARN CONVERSION – WHAT GUESTS WANT FROM SELF-CATERING

SOPHIE TATTERSALL ANNESLEY GANDON

MARKETING STRATEGIES THAT GET RESULTS THROUGHOUT THE LEISURE PARK INDUSTRY

WEDNESDAY | 12.30 THEATRE 6 With a strong domestic holiday market and year on year inbound tourism growth, there has never been a better time to be involved in UK holiday letting. Director of Growth Joby Mussell will take you through the key considerations for converting a farm building for holiday rental. From which features can increase revenue, to market trend analysis. So, whether you are an experienced property owner, or just thinking about diversifying into the sector, come along to learn more about this thriving market.

With such a diverse range of parks and products, there is never a ‘one size fits all’ approach to marketing. Finding the best approach for the most suitable audience is a key part of any marketing strategy. This is achieved through careful, intuitive planning, whilst delivering effective campaigns with realistic ROIs. This requires a cohesive plan, building brand recognition whilst generating demand amongst audiences most receptive to your park proposition.

WEDNESDAY | 15.30 THEATRE 10

VICTORIA ROOKE MAGENTA STAR LTD

ARE YOU MISSING SOMETHING? WEDNESDAY | 12.30 THEATRE 14

MIKE JONES

EARTH WRIGHTS LTD

HOW NATURE INSPIRES GOOD DESIGN – CREATING IRRESISTIBLE PLAYGROUNDS

ROSS ASHTON

THE PROJECTION STUDIO

PROJECTION SPECTACULARS – PROJECTION, LIGHTING AND SOUND TO ENHANCE YOUR VISITOR OFFER

THURSDAY | 12.30 THEATRE 10

Less ‘sales’ and more ‘fun’ please! Photography isn’t what it used to be. We are shaking things up by finding ways to enhance a customer’s experience. We believe in training staff to be engaging, entertaining and have more fun with it. Our new method of photography is unlocking marketing potential and taking the stress out of additional revenue for our clients. Is adding something new to your attraction a scary thought? Do you think you’ve tried it all before? This seminar could be for you!

Many people’s most treasured holiday memories are of exploring and playing freely outdoors. Nature is the perfect playground and can teach us invaluable lessons in how to design stimulating spaces that meet children’s need for physical, social and imaginative play. The best, and most enduring, playgrounds do away with the ‘all bells and whistles’ approach of conventional playground design and instead use strategically placed elements to draw children into unique ‘habitats for play’ that keep them coming back for more.

Heritage properties and sites have a story to tell the public. Creating a night time offer at your property is a great way to tell your unique story to a different audience. We will show examples of a wide range of responses that we have produced for clients world-wide; including both permanent and temporary installations.

THURSDAY | 12.30 THEATRE 15

CHRIS VEITCH & RAY VEAL TOURISM FOR ALL UK

THERE ARE NO DISABLED CUSTOMERS, JUST CUSTOMERS! Disabled customers, and their families and friends, spend over £14 million a year on leisure and tourism in the UK. This is a huge and growing market, but many businesses are uncomfortable welcoming disabled customers. They lack confidence in their facilities and their skills. Join us to find out how you can tap into the accessible leisure and tourism market and provide a warm welcome and great service to everybody.

WEDNESDAY | 11.45 THEATRE 12

CHRISTOPHER ELSON DIVERSE INTERACTIVE

HOW EXTENDED REALITY (XR) WILL IM PACT VISITOR ATTRACTION AND ENGAGEMENT WEDNESDAY | 14.45 THEATRE 14 THURSDAY | 13.15 THEATRE 15

ANDY MILLS-BROWN TALENT ARTISTIC GROUP

ENTERTAINMENT: GUEST EXPERIENCE VS INVESTMENT (AND WHAT’S THE ROI?) What is Immersive & Experiential Entertainment? How much do you need to spend? How do you measure the cost?

WEDNESDAY | 14.45 | THEATRE 10

Extended Reality (XR) is the future, and that future is now! Find out what impact XR applications such as virtual, mixed and augmented reality are already having on visitor attractions and customer engagement, and what this will mean moving forward as we transition into a world where the boundaries of the physical and digital worlds seamlessly merge evermore so to become one integrated ecosystem. This is one not to miss.

GEOFFREY SMITH HAVEN ROCKLEY PARK

PUTTING CUSTOMERS AT THE HEART OF EVERYTHING YOU DO! THURSDAY | 15.30 KEYNOTE 2

TONY CARTER & CHRIS BRADY

THURSDAY | 12.30 THEATRE 12

1 STOP SPAS & BOWMAN HEAT EXCHANGERS

HEATING HOT TUBS FASTER AND REDUCING ENERGY COSTS Hot tubs are a highly attractive guest facility for any holiday park owner. However, a major issue is the length of time needed to reheat them after cleaning, prior to guest change over. This seminar will present a new way of heating hot tubs, typically in around 2 -3 hours, using an external heating system that also reduces energy costs significantly, compared to the electric heating on most hot tubs.

ANDREW HAMPTON

The title sounds simple but sustained success in the holiday park industry involves a mix of strategy, investment, culture and importantly, a TEAM who are capable and willing to deliver on our priorities. This presentation focuses on perspectives and lessons learned from some of the best in the holiday park industry and guided more.

DAVID KHAN

ONLINE MARKETING SURGERY

HOW TO GROW YOUR LEISURE & TOURISM BUSINESS USING GOOGLE WEDNESDAY | 12.30 THEATRE 15

A strategic Search Engine Optimisation plan is essential for any leisure and tourism business seeking to grow its online presence. You will discover the true power of SEO and how it can help you multiply your revenues, propelling your company to the next level. David will not blind you with science when revealing his simple five-step plan, which has generated businesses millions in online sales.

WEDNESDAY | 11.45 THEATRE 13

PITCHED

A JOIN-UP MARKETING STRATEGY WILL HELP CONVERT CLICKS TO CASH Taking a joined-up approach to your marketing is crucial to its success. A well-structured campaign will help you stand out from the competition and secure a solid return on your investment. From printed holiday brochures and social media to email marketing and the core design and functionality of your website - all these key elements (and more) can make or break your marketing campaigns. In this presentation we will look at how to drive more traffic to your website and how to convert these clicks into cash: Search -> Browse -> Book. We will also look at how to analyse and measure a campaign’s success, how to identify your customers and how to market to customers in today’s GDPR world.

KENNY MARTIN & LEONA MILLS CAMPMANAGER

SIMPLIFY YOUR PARK MANAGEMENT AND GENERATE MORE BOOKINGS WEDNESDAY | 11.45 THEATRE 10

A good park management and booking system should do the hard work so you don’t have to. Learn how to work smarter not harder and hear how to generate more bookings while saving valuable time and money. This seminar will look at key areas such as Booking Management, Online Booking, Task Automation and Channel Management.

MARK LOCKER ATTRACTIONS.IO

HOW TO INCREASE VISITOR SPEND AT YOUR ATTRACTION

Learn about the strategies, tactics and science behind getting visitors to spend more money during their visit

WEDNESDAY | 13.15 THEATRE 14

WHAT HOLIDAY PARK & RESORT INNOVATION 2018 HAS IN STORE FOR YOU...

Innovation

Showcase

From state-of-the-art spas to off-grid accommodation solutions, holiday park innovations range from the ingenious to the downright unique! Here, we’ve gathered just a few of the game-changing products being showcased this year.

MY COFFEE STATION My Coffee Station offer simple; competitively priced ‘coffee on the go’. Their machines are installed Free of Charge, with no capital outlay meaning you get a return from the very first cup of fresh ground coffee served! Their concept is to take high street coffee quality into areas where their machines increase the pleasure of shopping and browsing for your visitors, and provide you with an additional source of revenue.

Visit us at stand

10-400

`The transport of the future will be electric` TSG have been market leaders in the Fuel Retail Industry for many years in 28 countries. TSG have now taken this experience to develop TSG Charge, offering a tailored solution to your charging needs, having access to many hardware providers and able to offer the full install and service packages.

Visit us at stand

1446

Visit us at stand The UK’s biggest Aquapark brand with over 25 operational sites in the UK alone in 2018, Aquaglide is the market leader in Aquaparks & Commercial Inflatables around the world. Aquaglide UK is a traditional family run distributor, and also the official and exclusive distributor for Aquaglide Aquaparks in the UK & Ireland.

1222

AQUAGLIDE UK

TSG

Visit us at stand

10-834

VIRIDOR WASTE MANAGEMENT LTD

Visit us at stand

Viridor transform domestic and commercial waste and recyclables into high quality raw materials and renewable energy - making a big contribution to improving the UK’s resource efficiency.

1224

LYON EQUIPMENT / TOTAL OPTION Visit us at stand

1530

Lyon Equipment is the leading distributor of quality climbing, mountaineering, caving and general “outdoor” equipment to outdoor retailers throughout the UK and Ireland. Lyon Equipment has also joined forces with Totaloption - one of the UK’s largest specialist watersports equipment suppliers, representing the leading brands of windsurfing, SUP and kayaking equipment and accessories.

ROCHE AWNINGS Product: Qube Collection Product Description: The Qube collection of pergola awnings provide stylish sun, wind and rain cover to suit high profile outdoor areas. With a self supporting free standing construction, and beautiful German design, the Qube is the ideal solution for extending your commercial space. The slats allow for reliable protection against rain and moisture, while allowing the air to circulate for a relaxing patio atmosphere. Whether you’re looking to increase your usable floorspace, or create a feature to entice people in to your business, the Qube collection can provide the perfect finishing touch to your outdoor area.

Visit us at stand

10-710

MARQUIS CORP Marquis, one of the longeststanding American Made Hot Tub Manufacturers, is unveiling the first Fully HSG282 Compliant, Holiday Park Hot Tub Range. Select Marquis Hot Tub dealers will be offering the range for the UK Holiday Park market. Stop by stand 10-710 for details. As well as being the first fully compliant and dedicated hot tub range, they also feature exclusive super-efficient heat exchanger options for ultra-fast heat up times, low power consumption and quick drains for fast guest changeover periods.

VISTADAIS Vistadais is a luxurious, autonomous, transportable, planning friendly pod, that can be sited on terrain deemed unsuitable or too expensive for a conventional build.

Visit us at stand

1643

With its off-grid capabilities and luxurious design, Vistadais provides the ideal solution for the increasing number of people looking to be pampered with more unconventional short break ‘experience vacations’.

WEDNESDAY

ALSO OF INTEREST? Seminars from across the 6 shows ( your ticket grants you access to all seminar stages in each event).

11:00 - 11:30

WEDNESDAY THEATRE

Holiday Home Design and the Future

11:45 - 12:15

WEDNESDAY

Entertainment: Guest Experience vs Investment (and what’s the ROI?)

THEATRE

What to Consider when Launching Outdoor Weddings & Event at your Venue

THEATRE

A Life More Wild: Inspiring the Future of Glamping

12:30 - 13:00

WEDNESDAY THEATRE

Are You Missing Something?

Beyond the barn conversion – What guests want from self-catering

THEATRE

How To Grow Your Leisure & Tourism Business Using Google

Wigwam® Holidays Franchise – the Benefits of Being ‘One of the Family’

13:15 - 13:45

THEATRE

WEDNESDAY THEATRE

How to Increase Visitor Spend at Your Attraction

THEATRE

Why Build with Natural Materials?

THEATRE

The Climb – Accessing the Purple Pound

Emergencies and Crisis events – They Wouldn’t Happen to Us!

14:00 - 14:30

THEATRE

WEDNESDAY

How to Use Technology and Interactivity to Push Client Experiences

Using Play to Increase visitors and Increase Dwell Time

THEATRE

145 days Until the Digital VAT revolution. Are YOU Ready?

Add In-House Activities Provision to Optimise your Customers Experience AND your Income.

14:45 - 15:15

THEATRE

KN2

THEATRE

WEDNESDAY

How Extended Reality (XR) Will Impact Visitor Attraction and Engagement

Add In-House Activities Provision to Optimise your Customers Experience AND your Income.

THEATRE

145 days Until the Digital VAT Revolution. Are YOU Ready?

THEATRE

KN1

Public Space Innovation:

Country House Business Innovation:

Farm Business Innovation:

Family Attraction Expo:

Holiday Park & Resort Innovation:

Destination Hotel Resort & Spa Expo:

THEATRE

THURSDAY 11:00 - 11:30 Improving your Visitor Engagement Strategy to Ensure Success

THURSDAY THEATRE

Marketing Tips to Generate More Bookings For Your Glampsite

11:45 - 12:15 Getting Playful at the National Trust

The Climb – Accessing the Purple Pound

Small Business Marketing on an Even Smaller Budget

THEATRE

Glamping Trends – What are Glamping Customers Looking For?

THURSDAY THEATRE

THEATRE

Consistently Magnificent Customer Service in a 24/7 Operation; Can it be Done?

Team Septic – The Solution to your Pollution

THEATRE

KN2

THEATRE

Can Foundations Be Environmentally Friendly?

THEATRE

Brand Strategy: How to Get your Business to Market

THURSDAY THEATRE

KN2

Wigwam® Holidays Franchise – the Benefits of Being ‘One of the Family’

THEATRE

THURSDAY THEATRE

Top tips for Promoting Your Business Without Breaking the Bank!

THEATRE

15:30 - 16:00 Emergencies and Crisis Events – They Wouldn’t Happen to Us!

THEATRE

THURSDAY

14:45 - 15:15 10 ways how Artificial Intelligence can Grow Your Online Business Today

14:00 - 14:30 My – How You’ve Grown

THEATRE

13:15 - 13:45 How Extended Reality (XR) Will Impact Visitor Attraction and Engagement

THURSDAY

12:30 - 13:00 Projection Spectaculars – Projection, Lighting and Sound to enhance your visitor offer

THEATRE

THURSDAY THEATRE

Highlights

& Features MARKETING AND BUSINESS STRATEGY Find out how to market your business effectively to make it stand out from the crowd

UNPARALELLED NETWORKING OPPORTUNITIES Form and develop invaluable business connections

PRODUCT LAUNCHES Industry experts will be unveiling new and exciting products that are shaping the holiday park sector

PLAYGROUND DESIGN Everything you need to design and install the perfect playground

WATER FEATURES Adding swimming pools, spas and fountains can hugely benefit your business and attract more visitors

WORLD-CLASS KEYNOTES Attend seminars with industry leaders offering advice while sharing their expertise and personal case-studies

350 MARKET LEADING EXHIBITORS From hot tubs to lodges, beverages to play parks... weâ&#x20AC;&#x2122;ve got the products and suppliers for you!

BUILDING THE PERFECT HOLIDAY PARK All the key factors you need to consider: playgrounds, food offerings, furnishings, washrooms, electrical systems and lighting

ACCOMMODATION Showcasing all of the latest and most innovative accomodation offerings

INDUSTRY AWARDS Drawing special attention to the industry leaders and award winning suppliers

SEMINAR THEATRE 10 WEDNESDAY

SEMINAR THEATRE 10 | WEDNESDAY

SEMINAR THEATRE 10 THURSDAY

SEMINAR THEATRE 10 | THURSDAY

SPONSORED BY

14.45 - 15.15

CampManager Park Management Software

Dawn Bee, GemaPark Online Booking: Win and Keep the Customers You Want

11.00 - 11.30

Ian Fuller, Playsafe Systems (a Eurocoin Group company) Cash Management & Business Performance Reporting for Your Leisure Business

11.45 - 12.15

Steve Hasenmueller, Marquis Corp. MARQUIS – The Ultimate Holiday Park Hot Tub Program

John Clement, IBB Solicitors Buying a Caravan Holiday Home – What Could Possibly Go Wrong?

James Lee & Chris Allcock, Water Treatment Products Hot Tub Water Management in the Holiday Park Industry

Andy Soloman, Yomdel Realising your website’s latent potential to gain 50% more leads

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check http://www.holidayparkshow.co.uk for the latest information.

Matthew Green, Green Planning Studio Ltd Maximising Your Land Use

11.00 - 11.30

Chris Veitch & Ray Veal, Tourism for All UK There are No Disabled Customers, Just Customers!

11.45 - 12.15

John Clement, IBB Solicitors Buying a Caravan Holiday Home – What Could Possibly Go Wrong?

Professor Pietro Micheli, Warwick Business School Productivity - Why it Matters and How We Can Improve it

Jonathan Passmore, Helec Limited Showcasing CHP & Renewable Technologies to Reduce Resort Energy Costs

Professor Jacob Tompkins OBE, The Water Retail Company Saving Money on Water and Sewerage Charges

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

SEMINAR THEATRE 12 | THURSDAY Mark Scott, Clear Sky – The Glamping Experts Starting and Evolving your Own Glamping Park

Anne Parkin, Proludic Ltd Delivering a Bespoke Play Area to Meet Your Needs

Tony Carter & Chris Brady, Bowman Heat Exchangers & 1 Stop Spas Heating Hot Tubs Faster and Reducing Energy Costs

Jason Smith, RotoSpa UK The Real ROI - Adding Spa Tubs in Your Accommodation

Keith Lawley, Tempheat© Wherever You Go Away, You May Forget the Other Half and You May Even Forget the Kids, but Definitely Don’t Forget Your Tempheat

Chris Evans , Wifinity Wifinity presents the Highly Connected Smart Holiday Park

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

SEMINAR THEATRE 12 THURSDAY

Peregrine Mears, Peregrine Mears Architects Ltd Development Opportunities for Destination Hotels

SEMINAR THEATRE 12 WEDNESDAY

SEMINAR THEATRE 12 | WEDNESDAY

SEMINAR THEATRE 13 WEDNESDAY

SEMINAR THEATRE 13 | WEDNESDAY

SEMINAR THEATRE 13 THURSDAY

SEMINAR THEATRE 13 | THURSDAY

Kenny Martin & Leona Mr Chris Hayes, BISHTAMills, Ltd /CampManager SPATEX Ltd Simplify park management and generate more bookings Why youyour should invest in hot tubs

Andrew Hampton, PITCHED A joined-up marketing strategy will help convert clicks to cash

Michelle Andrews, Hooked-Up magazine Making the most of the media; perfecting your press release

Andy Sutton, Hospitality Consultants UK Maximising food and beverage in the holiday park industry

Fred Warner, Ramtech Electronics Energy meter readings, Information & Data

Nic Allen, Avon Estates Ltd Expansion – The Tight-Fisted Way

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

David Lakins, Key Digital Agency Ltd Future Trends in Digital Marketing for Holiday Parks

11.00 - 11.30

Mike Hill & Dave Monkhouse, Leisure-net How to create Promoters and drive amazing customer loyalty with Net Promoter Score (NPS)

11.45 - 12.15

Sarah Hodgkins, Charlotte Designs Visual Communication – How a big picture paints a thousand words

Savills Leisure Team, Savills Rural Diversification Value – identifying it, adding to it and securing it

Liam Callaghan, Pod Point The Future is Electric: Electric Vehicle Charging for Hotels/Parks/Resorts

Lisa Wilson, Green Tourism Achieving market advantage with sustainability credentials’

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

Vicky Parr, Visit England Tips to Grow Your Business From VisitEngland

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00 Eddie Kemsley, KidZania KidZania London – An Insight into Running the Fastest Growing Education & Entertainment Brand in the World

Nic Allen, Avon Estates Ltd Expansion – The Tight-Fisted Way

13.15 - 13.45

14.00 - 14.30 Michael Collins, Leisure Development Partners (LDP) Visitor Attractions Trends – What International Trends Can Help Improve Your Visitor Experience & Your Returns?

Sarah Lynn, Sweets in the City Business & the Boardroom

Rachel Bell, Lake District Estates Stronger Together – Destination Marketing & Partnerships

14.45 - 15.15

15.30 - 16.00

KEYNOTE THEATRE 2 | THURSDAY Priya Chauhan, UpSkill Digital Social Media Strategy

10.45 - 11.30

Peter Moore OBE & Jean Liggett, Northern Powerhouse Developments & Properties of the World Afan Valley Adventure Resort – The Dawn of a New Adventure

11.45 - 12.15

Natasha Nardell, The Royal Household – Buckingham Palace Consistently Magnificent Customer Service in a 24/7 Operation; Can it be Done?

Stephen Twiss, FMT Business Angels The Performance Equation - Turning a Great Strategy Into Great Performance

Tony Berry, National Trust My – How You’ve Grown

John Minion, Yorkshire Wildlife Park Limited Yorkshire Wildlife From the Beggining

Geoffrey Smith, Haven Rockley Park (Haven) Putting Customers at the Heart of Everything You Do!

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

14.45 - 15.15

15.30 - 16.00

KEYNOTE THEATRE 2 THURSDAY

James Thomas, Merlin Entertainments plc, The Bear Grylls Adventure A GM’s Experience in Building a World First Attraction

KEYNOTE THEATRE 2 WEDNESDAY

KEYNOTE THEATRE 2 | WEDNESDAY

EXHIBITOR A-Z 2CL Communications Ltd

1121

36 Zero VR Ltd

1823

360 Virtual Tours

220

360imagery

510

3SIXTY 50cycles 918 Coffee Co A P Leisure A4 Apparel Ltd Aachen Wellness Sauna and Steam Aaztec Cubicles Access To Farms Acoustic Arts Addagrip Terraco Ltd Aimia Foods Ltd Air Bouncers Limited

9-416 346 9-635 1132 1540 2320 9-520 1822 9-611 2510

Airbrush Bodyart

722

Airquee Limited

744

AiSolve Alan Rogers Travel Ltd

9-640 1344

Burts Potato Chips

Dofygate Ltd

3286

Green-tech Ltd

2032

Double Dutch Drinks

1672

Greenspace Architects Ltd

2643

Dragon Drilling Dragon Drilling Water and Energy Ltd Drone 360 Vision

4002

Greenspan Projects

4002

Dupree

3290

Ground Control Ltd Ground Source Heat Pump Association (GSHPA) Growstack Ltd

1760

Habcheck

10-730

1524

Hako Machines Ltd

10-610

3251 841 1910 730

1510

Camping Connect

1202

Camplify

1100

E2 Architecture+Interiors Ltd

3293

CampManager

3600

Earth Wrights Ltd

1522

Canadian Spa Company Ltd

1855

Easy Be Services B.V.

Canadian Spa Company Ltd

1952

Easy Petrol Post Driver

Candled Ltd

2228

Ecodeck

3292

Canopy & Stars Caravan Industry and Park Operator Magazine Caravan Park Electrical Services

2285

Eden Furniture

1710

1455

Edge Design Washrooms

1102

Carter Jonas CASABUBBLE CaSSOA Castle Golf Catesby Estates plc

446

1645 160 3040 10-800 3514 9-408 2900

Electrocoin Elfin Kitchens Ltd Enchanted Play Ltd

ePowerTrucks

172

Erlau

674 822

1232

Aquaforno Ltd

2470

Charlotte Designs

942

ESP Play Essential Marketer & Diamond Branded Ethical Addictions Coffee

Aquaglide UK

1222

Christie Barbecues

812

Euro-Matic UK LTD

Aquapol UK

3222

CID Ltd

Arleigh International

1611

Circuitree

3456

CITY B GROUP LTD

3850

CLA

3060

Clear Sky Safari Tents

3440

Asfab Ltd AtmosFEAR! Scare Entertainment Autoculture Ltd B. Smith Packaging Ltd. BALPPA

9-400 1321 632 1120 2914 9-436

Bazooka Candy Brands

212

BEAM by EyeClick

244

Be My Bear Limited

201

Bed & Breakfast Association

3282

Bedful

3231

Cleveland Containers

3420

Cleveland Containers

3620

Cleveland Land Services

1562

Coldtraila COLE Colour Heroes Ltd Commercial Radio Systems

3442 9-402 3402 214

Compass

3810 1824 3084 9-240

331

4471 9-525

Fantasy Prints Ltd

1542

Farm Stay UK FARMA/FRA - The Farm Retail Association Farmers & Mercantile Insurance Brokers Farming Community Network (FCN) Fentimans Ltd

2520

Fidelity Systems Ltd

3504 3474 2100 644 1640

2691

1661

1414

2440

1556

FIESTAS GUIRCA, S.L. FIFO Wireless UK

710

Flagpole Express Ltd

310

BISHTA / SPATEX LIMITED

1342

Cotterill Civils

3802

Blachere Illumination UK Ltd.

2810

Craftis Ltd

1630

Black Diamond Leisure Ltd Black Hawk Laser Games Ltd / Uk-Intager Blue Ice Machines

1310

Creative Play UK (Ltd)

3690

FowlerUK & Inox Equip

2870

Fruitypot Ltd

1450

FuseMetrix Group Ltd

Blue Monkey Vending Limited

1320

Crosby Granger Architects Crown Workforce Management CSC Window Films & Blinds Ltd

3041

FuturEnergy Ltd

Bluefield Houseboats

1912

CSY Retail Systems

3284

Galaxy Multi Rides

BlueSky Experiences

3311

Cubb Weed Brush

Blue Forest

1824

Custom Toys UK

Bon Bon's (Wholesale) Ltd

1010

Boo Productions

440

Boondock Trailers

1990

David Taylor Design Ltd Davies & Co Day Out With The Kids

634 1000

Fired Up Technologies Ltd

Forbo Flooring Systems Fountaineers Limited - Water Play Specialists Fountainworks Ltd

CXCS

GANTNER Electronic GmbH

1432 10-411 1810 516 9-634 3704 9-533 1740

GBSG Ltd

3404

2308

Gelarto by Menodiciotto

9-612

1110

GemaPark

3516

GeWeTe & Blueprint Machines

910

GFR Tech Ltd

840

410

9-442

Boost-Air

9-546

DB Security Services

2220

Bottle promotions

9-222

DCS 2-Way Radio Ltd

520

Bottletop Boutique Lodges, Holidays by Omar Brandon Thatchers Ltd

9-514

Dead Walk Designs

3414

Defib UK Ltd

2640

DekBoard

Brewfitt

1466

Delivita Ltd

1932

Brickhouse Franchise Ltd

2621

Devin Consulting Ltd

1860

Bright Bricks

2613

Devon Playways Ltd

Bright Green

9-639

Digital ID Group

Brilliant Trails

3432

Disc Golf UK Ltd.

9-644 1216 813

216 9-523 511

2276 3496

Horne Engineering Ltd

1816

Hoseasons

2440

3036

Forbes Professional

122

1950

Hughes Drilling

2873

Blue Whale Spa

10-520

1350

Food Innovation Wales

10-801

Holiday Park Scene Magazine holidaycottages.co.uk part of The Travel Chapter Hornbeam

912 1452

1511

Folk2Folk

240

HM Adventure Golf

721

1745

4086

646

1644

Hudson Energy

CORE Lighting Ltd Core Optimisation - Digital Marketing Agency cottages.com

611

HFN Landscapes

1936

Huck Nets (UK) Ltd

3310

9-336

3460

1024

3231

Biopac UK Ltd

1462

Helec Ltd Henry Sheach Lawnmower Services Ltd Herald

3244

Cool Camping

BigAirBag

Heirloom Waistcoats Ltd

eviivo Excel Parking Services Ltd / ANPR International Ltd F.Domes

Convious

221

1914

Eurocoin LTD

3612

Big Apple Hot Dogs

340

Hawkins Electrical Ltd

1560

3230

Bidwells

2426

Harris Sign Group

1984

Best Years Ltd

3042

442

HowDidWeDo Ltd

Benchmark Picnic Tables

9-624

9-443

Hotel TV Company

Complete Signage Conservation Secondary Glazing Convenience Services Limited

Being Creative Limited

2258

671

Fantastic Fireworks

10-731

1800

Harbur Design

Holiday Let Furnishings Ltd

130

622 1843

1770

2832

Charles Taylor Trading Ltd

AromaPrime

330

Entel UK Limited

Charles Lawrence Surfaces

3291

930 2620

3400 10-631

Happy rides

Enjovia Gift Vouchers

2225

10-736

1314 10-500

Happinov

HMA Tax

2840

1140

1415 10-801

HAMAC TRADING DISPLAYS

2866

Approved Drone Pilots

10-732

940

Green Planning Studio Ltd

Energy Solutions (UK) Ltd

Appetite Me

ARM Group Ltd

812

eibe Play Ltd

CENA & POLYWOOD

Aqua Warehouse Group

2862

Cambrian Sovereign

Carpigiani UK

602

Green Tourism

Dura Beds E J Bowman (Birmingham) Limited E-Boatique

9-628

apetito Catering

10-802

3470

Callestick Farm Ice Cream

Alpha Digital Networks PLC

3051

9-204

DKL Marketing Ltd

C&J Supplies Ltd

Caravanners R us Limited

2522

Diverse Interactive

1650

1802

9-406 1610

2202

BusinessesForSale.com

All Things Nice Vending Amberol Limited Anaerobic Digestion and Bioresources Association (ADBA) Antonelli for Ice Cream Making

811 10-622

British Bike Hire British Holiday & Home Parks Association Bruton Knowles LLP Buggy Locks - Solutions for Leisure Ltd Bundle Beds

Glampingly GLAMPSAN / Plastic Solutions (Aldridge) Limited Glampsites Global Entertainment Management (UK) Ltd Global Teleports GoJute Ltd Golf Car UK Ltd Green 4 Green Gate Green Menu

1636

3231 2852

Hygieia Group Ltd Hygiene Warehouse IBB Solicitors

1761 10-820 1437

ID&C Ltd

324

Iglucraft

2700

Il Gelato di Ariela

10-522

Included Laundry Ltd

3800

Industry Wake Parks

9-642

Inenco Group

222

Infinitas Design Ltd

4072

Infinite Playgrounds

1620

Infinium IT Ltd

1211

Innovative Farmers

3524

Innovative Leisure Ltd Inspired Energy plc International Association of Trampoline Parks International Glamping Business/Holiday Parks Management International Insignia Invasive Vegetation Management & Treatment Ltd inventive design enterprise associates ( IDEA) iPlayCO Ivyliving J P Lennard Ltd

9-630 10-621 9-534 354 9-338 314 10-620 9-614 2010 10-510

J. A. Jones & Sons Ltd

1011

Jacuzzi Spa and Bath Ltd JANES BEVERAGES FOODSERVICE LTD JARDINE LEISURE LTD

1032 1820

Johnsons of Whixley Ltd

2030

100

Jude's Ice Cream

412

Jupiter Play

810

Kanopeo GmbH

1020

KAR UK LTD

1924

3600

kate & tom's

2200

1435

KC Solutions

2820

Kelda Technology

2042

1600

Ken White Signs Ltd

3842

2020

Kernow Chocolate

9-622 10-734 1682

Kettle Foods Ltd Key Digital Agency Ltd Keytracker Ltd

650

3200 9-600 1635 355

Kids Bee Happy Ltd

10-701

One Planets Consultants Ltd

Kinedo

3670

Online Marketing Surgery

Kingcombe Stonbury ltd

1840

Open Air Business

1660

Organix

Kingdom Coffee Ltd Koala Equipment

9-500

OS Comms Limited

2650

Rural Retreats

3020

The Sign Maker

Rural Solutions

3280

The Silk Forest Ltd

131

4082

Russell Play

2860

The Tipi Company

2880

770

S&C Slatter

10-602

1442

Safelincs Ltd

10-630

The UK Ramp Company

1424

3614

The Vintage Tent Company

2400

The Water Retail Company The World of Park & Leisure Homes Shows Themescape Adventure Golf

1454

kolodo

1548

Osborne Technologies Ltd

9-530

Safer Surfacing Ltd

652

Koto Design

1748

OSMOZIS wireless services

1555

Sail Shades Direct

332

KropTek Ltd

3030

Out of Eden

3434

Sailflags

242

Outdoor Play People

1110

Saniflo

3670

Outside Structure Solutions Ltd

1970

SANISPHERE

Lakeside Group Landmark Systems Ltd Landor Travel Publications Ltd

902 3671 9-650

10-632

P-Wave®

312

Savills

Laurence Gould

2871

PAC Wristbands

741

SB International AB

9-637

LEAF (Open Farm Sunday)

2306

Paragon-stainless Products Ltd

SBX Electrical LTD

9-602

2671

Leisure Skate Ltd

900

Park Insurance

851

Scenic Lets Architects

Leisure-net/Right Directions

932

Park Leisure Solutions Ltd

1230

Scenic Projects Ltd

2831

Sculpture Studios

3860

3912 514

Leisuretech Serv Limited

1340

Parsons Containers Ltd.

LeisureTech

1340

Pathfinder Homes

1558

Secret Access Ltd

572

Lesko Leisure & Glamping

1830

Pear Technology

2884

Securefast plc

342

Life Space Cabins

4022

Pegasus Group

3476

Segway UK

2226

Service Robots

1410

Shipley Creative ShopWorks - Complete Workforce Management Signa Technologies Ltd

1458

Light Sauce Lilley's Cider Lincs Radio Ltd Logspan Lorica Insurance Brokers

202 4080 931 3092 522

LSI Energy

1550

Lumena Lights Ltd

1040

Luxury Travel Guide

1966

Magenta Star Ltd Malibu Corporation Ltd Marquis Corp. Marsh Company Insurance Broker LTD Marsh Industries Ltd Mascots-inc Massey & Harris (Eng) Ltd Mattressman Max Card McGoff Construction Limited ME&C Creative Merlinsoft Ltd Meritas Fire and Security Protection Ltd Meter Macs MezurIT

532 9-632 10-710

Smart Recruit Online

1030

9-638

Smurfit Kapa Green

2446

Personalised Luggage.com Phoenix Fireworks

2420

SnowFalls

Phoenix Sporting Goods

1426

Soil Association Certification Solar Technology International Ltd Solartonic UK Limited

Pineapple Island

140

Piranha Creative

740 1742

500 1621

950 9-308 133 2280 9-214 1434

MPC Services (UK) Ltd

3510

MPH ENTERPRISES LTD

9-638 2410

Mr Box

2611

MUDCONTROL

2853

Music in every room ltd

246

MX Display

433 10-400 3492

MyStatic

1930

Naked Flame Eco-Tubs Ltd

2450

Namgrass UK National Farm Attractions Network (NFAN) National Farmers' Union

612 3870 4100 732 3093 9-504

Tingdene Homes Ltd

2241

Tokheim Solutions Uk

1446

TOR Systems Ltd Totaloption a division of Lyon Equipment Ltd TouchWood Enterprises Ltd

1530 356 640

Tracked Innovation Limited

9-414

Tractor Ted trafalgar cleaning equipment ltd Training 4 Resilience

3034

Tree Tents®

2642

Trimax Mowing Systems

1330

Tropical Hangout (4LittleBirds)

Spindlewood

1520

Union Aqua Parks

Playscheme

1220

Sproutbox Ltd

2482

Upper Cut Productions Ltd

Pleydell Smithyman Limited

2842

Stable Media

1946

Urban Entertainment

Pod Point

10-720

Star Rubber Environmental Ltd

Pods by Future Rooms

10-600

StayDry Rainwear

Podz R Us Polar Krush POPPPY UK LTD

2662 920 9-532

Stiga Stokes Tea & Coffee Storm Windows Limited

780 9-522 3412 10-803 3452

Portakabin Ltd

3240

Stream Hygiene Ltd

Portrait Pool & Enclosures Ltd

3406

Summit Leisure

2402

Suntrap Systems

1444

Pouf Daddy Ltd

10-411

320

Prefect Equipment Ltd

1642

Superior Spas Ltd

Premier Tech Aqua UK Premium Crops a division of Cefetra Ltd Product Zone Ltd

3661

SureSet UK ltd

720

Swedice BV

610

Proleski UK & Europe

3890 636 600

Proludic Play & Sports Areas

1130

Purozo

1922

Pyramid International QuadraBuild Rainbow Slush

9-618 4050 844

Ramtech Electronics

2000

Rare Breeds Survival Trust

3902

RAU Farm491

3472

Red Paddle Co

233

10-703

Sweets in the City Ltd

9-318

Swift Group Ltd.

1400

Sykes Holiday Cottages Synertial Labs Ltd Talent Artistic Group

2610 9-518 830

Taplanes Ltd

1436

Tasty Trotter Event Supplies

3204

Taylor Made Designs TEAL Patents Ltd

224 3840

Tech spray fibreglass Limited

9-606

Technical Outdoor Solutions

820

Teddy Mountain UK Ltd

9-610

ReEnergise

3080

Refresh Regency Purchasing Group Limited Retreat Homes & Lodges

3110

1552

The AF Group

2910

Richborough Estates

2641

The Artisan Food Trail

2194

Rigg

1862 3081

RMS Europe Ltd

1104

The Business Barn The English Shepherds Hut Company The Equestrian Index/ Equestrianproperty4sale.com The Events Company The Fine Confectionery Company The Georgian Group

3090

RMS

712

RoadPixel Limited

10-821

NCC Training Academy

1632

Roché Awnings

10-834

Nelson Dish & Glasswashers

4070

Rock and Roll Bingo

Nestle Professional

322

Netguides Limited

1636

Roger Parry and Partners LLP

New Leaf Treehouse Company

3226

Rompa Ltd

NFU Mutual

4100

Rope Access Trade Solutions

Nijhuis Industries UK & Ireland

1870

Rosconn Strategic Land

RockinColour Ltd

RotoSpa LTD

3080

416

TentStyle Ltd.

3430

TERRAINHOPPER

3002

Terravesta

3490

9-434

1210

1750

RSS HEREFORD LTD

3250

1962

Rural Land Group

2912

Rural Payments Agency

2466

The Pebble by Hugge The Peel Entertainment Group The Projection Studio The Restaurant & Takeaway Innovation Expo The Septic Tank Store The Sheep Show

502 3086 10-412 2002 9-642 1420 400 3436 1852 1638 870

Velorbis

1980

Vennersys Limited Versatility Leisure Ltd

850 1841

Verteda

1823

Wifinity

1680

VI Healthy Living LTD

9-418

Victron Energy BV

9-636

Vimto Out of Home

630

Viridor Waste Management

1224

VISTADAIS

1643

VITABRI W Fire Pits

752 3872

Walker Mowers UK

10-410

Wall Art

10-634

Waterplay Solutions Limited

1554

Wecovi Ltd.

1920

Westlers Wheatman Planning Ltd Wheyhey Whitespace Technology Ltd Whittle Programmed Painting

672 1746 444 2864 614

Wibit Sports GmbH

1731

Wicksteed Playgrounds

3880

Wigwam® Holidays

3260

Wilby Ltd: Park Protect

1440 750 10-830

Woolcool

2844

Workwear Online LTD

1456 1841

World of Rides

3441

Wrimes Cosmetics

1526

9-528

864 1744

4071 9-506

RPS

450

World Leisure UK Ltd

The Gravity Group, LLC The Great British Ground Screw Co Ltd The Land App

2846

2830

VECTOR

Woodscape

The Grain Wooden Signs

3270

Utility Helpline Van Egdom Recreatietechniek B.V. Vantage Insurance Services Ltd

Wildtouch

2480 724

TYG Tickets

3100

10-420

10-721

Triumph Leisure

2882 1762

3830

Toylander Real Life Toys Ltd

1430

Playground Supplies Limited

1641

Tourism for All

Ultimate Fitness

2613

842 3010

Tithe Barn Shepherd Huts

UK Landscapes Ltd

Roadnight Taylor Ltd

550

2890

Timotay Playscpaes

1322

1012

Okahina Wave

3454

TimberTipi

3700

731

1720

Noble Green Energy Norfolk Leisure Lifestyle Limited Offpeakluxury

3000

Timberplay

Spadeoak

Playcraft

NCC

9-524

756

9-508

Tilhill Forestry

UK Drones Ltd

NBB Recycled Furniture

Ninja Warrior UK

4024

Tigrox

1600

3822

1616

3524

316 3852

Sound Systems UK ltd South Westerly Windbreaks and Deckchairs Southern Foam

Play Area Hygiene Services LTD

2631

10-700

1940

Tigerplay Ltd

9-310

3410

9-412

210

1200

Theraplay Ltd

Sonos

164 3820

Miniport Electric Ships Ltd

National Mobility Hire Limited Native Chartered Architects Limited NaviPartner

Sitraben Contract Furniture Ltd

3610

Play Area Hygiene Services LTD

642

1702

1544

754 9-502

1122

PERFO - S2T GROUP

1670

3712

Mycorrhizal Systems Ltd

1637

PK Green Enterprise Limited

9-230

Miller Kendrick Architects

My Coffee Station

852

9-208

Peregrine Mears Architects Ltd

Pitchup

9-426

Mr Box

9-428

1114

mi360 Virtual Tours

Modular SIPS Ltd Molly Limpet's Theatrical Emporium Ltd MON AUTRE MAISON

Peregrine Creative Group

Pitched Applications Limited

10-530

mkodo

10-521

3672

MH Engineering Ltd

Mitsubishi Electric Europe B.V.

PEL UK Rentals Ltd Pemberton Park & Leisure homes Percussion Play

9-604

2886 3114 3246

430

Wyevale Nurseries Ltd

3616

Xtrematic Yamaha Motor Europe N V Branch UK Yomdel

1730

414

YourMapp

821

Zano Street Furniture

232

300 10-601 431

9-658

Zepos Limited

2424

ZOLL Medical

9-236

3450

Zone Leisure Technology Ltd

9-626

10-430

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THE No.1 FOR LEISURE INDUSTRY NEWS. The No.1 place to advertise.

Discover all the latest news and views from across the leisure industry. In depth interviews with industry experts and leaders, product launches and industry insights.

W: www.hooked-up.co.uk

In association with

Offering essential news & information to anyone involved in the running of a Resort, Park or Campsite. • Facilities Management

• Amusements & Gaming

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www.holidayparkscene.com

E: info@hooked-up.co.uk

T: 01427 619008

Cresta Run track

a Natural Slope

Manufactured by

A.P.LEISURE

1 Bowns Hill, Crich, Matlock Derbyshire DE4 5DG (01773) 856949 www.grass-sledge.co.uk grass.sledge@gmail.com

www.deadwalkdesigns.com ONSITE CONTACTS

Shaun Davies (Director)

Rachel Bemrose (Director)

shaun@deadwalkdesigns.com

rachel@deadwalkdesigns.com

+44 (0)7817 460 140

+44 (0)7875 553 560

Project Management • Sculpture • Theming & Scenic Prop Making • Set Design • 3D & CGI Design • VR Visuals Murals • Interactives • Exhibition Stands • 3D Signage Artwork Commissions • Horror Props & FX • Prosthetics

FIND US AT BOOTH 9-644 W it h Gues t s : • Attraction Soundscapes • Sound Design & Creation • Music Production • Sound FX • Field Recording • Underwater Recording • 360° Audio • Foley & Voice Over

Contact: J ay Rees (Direct or) • T: 07901 550 338 E: jay @1eight .co.uk • W: w w w ..1eight .co.uk

Wibit has revolutionized play on the water over the years with its team constantly working on new creations. Inspired by a passion for sports, the portfolio has transformed over the years from single trampolines to entire Sports Parks!

Meet us at Booth 1731 to see what's new in the inflatable water park industry!

www.wibitsports.com

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Go to www.intergameonline.com/subscriptions Enter promotional code: IG15412 Or call Michelle Lyon: +44 (0)161 633 0100 InterGame Ltd. Office Block 1, Southlink Business Park, Hamilton Street, Oldham, OL4 1DE, UK. Terms & Conditions: Offer applies to new printed copy subscriptions only. Minimum subscription term is 12 months. You will receive a total of 12 issues plus three free issues. Offer not to be used in conjunction of any other offer/discount.

Innovative, engaging, exciting.... immerse yourself in our training with VR Technology. New to NCC Training Academy this technology forms part of our Safe Siting courses vital for our sector. We are taking training to the next level by providing the Holiday Park industry with online training courses and embracing new digital technologies.

Visit our stand 1632 to learn more about our portfolio of training courses. www.nccacademy.org.uk Learn more. Be more.

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From Saunas to Steam Rooms, Ice Stations to Foot Spas, Aachen Wellness is the UK’s largest manufacturer of bespoke wellness rooms and products.

With industry-leading design and manufacturing teams, we work alongside our clients to produce a uniquely tailored wellness solution whose quality and value cannot be bettered. We invite our customers to come to the Aachen Wellness factory to see their rooms during manufacture. Since we manufacture all our products in house, we offer unparalleled flexibility when it comes to designing the perfect wellness solution to suit your projects requirements.

What is unique about us… • Based in the centre of the UK. • All of our products are manufactured in the UK. • We deliver all our projects on time. • All our work is bespoke to you. • Everything is manufactured with quality components and materials. • We care about what we do.

T: 01772 617063 E: info@aachenwellness.co.uk www.aachenwellness.co.uk Aachen Wellness, Swallow Park, Carr Lane, Much Hoole, Preston, Lancashire, PR4 4TH

UKLandscapes.co.uk

Ground Maintenance Reactive Works Landscape Construction Tree Works Invasive Weeds Winter Services Forecasting & Monitoring Planned Gritting Reactive Gritting Snow Clearance

TEMPHEAT from I.D.E.A Wherever you go away, you may forget the other half and you may even forget the kids, but definitely don’t forget your Tempheat©.

We have all been in the situation, where the boiler has packed up, everyone’s moaning in their jumpers and blankets, and there is not much that anyone can do about it. Well, my name is Keith, and after many years of repairing those central heating boilers and having to leave customers without heating and hot water because of having to wait for parts. I decided to invent a unit that could replace the boiler until the parts for the boiler could be found and fitted. Tempheat© can be used wherever you have a water-based boiler, including homes, secluded chalets and even caravans. To get started, your plumber just need to fit somewhere in your heating system two or four valves depending on the type of system which should take about an hour. You then just have to plug in the Tempheat© unit and adjust the valves. Your own radiators will soon heat up and the unit will supply you with 40L of hot water at 60 degrees which will enable you to have a 21-minute shower at normal temperature or to do the washing up. When your boiler is fixed everything is returned back to normal and the Tempheat© is removed, ready for the plumbers next job. The valves are left in place for easy fitting in case of another unfortunate breakdown in the future. Easy right? The safest, most convenient and quickest solution to one of life’s biggest inconveniences. Thankyou for your time. Phone: 07813 905197 info@ inventivedesignenterpriseassociates.com

The UK trade body for the tourer, motorhome, caravan holiday home and park home industries www.thencc.org.uk

Thereâ&#x20AC;&#x2122;s never been a better time to join

NCCâ&#x20AC;&#x2122;s aim is to promote and protect membersâ&#x20AC;&#x2122; interests. With our unique range of services, benefits and consumer campaigns, NCC membership offers a commercial edge and excellent value for all businesses in the park industry: Holiday and Residential Parks

Manufacturers and Distributors

Key member benefits include: Support - NCC Approved schemes, technical assistance, free

advisory services, valuable discounts, Trading Standards Assured Advice, Informal Dispute Resolution Service

Suppliers and Service Providers

Come and visit our stand 1720 to meet the team and find out more about the benefits of membership

Information - Exclusive access to industry statistics and data, networking events, regular industry news and developments, online resources

Join today

Representation - Be part of the sector lobby, contribute to development of industry policy and have your views represented with government, key regulatory bodies and other stakeholders

Email us at membership@thencc.org.uk Visit www.thencc.org.uk

Promotion - Brand endorsement and added exposure via

exclusive NCC Approved schemes and industry Freedom To Go campaign, consumer websites and more

Call us on 01252 318251

Backed by one of the UKâ&#x20AC;&#x2122;s Top 5 Insurers.

Stand 1440

Park Protect The business insurance solution for caravan and holiday parks

www.parkprotect.co.uk Park Protect is a trading style of Wilby Ltd. Wilby Ltd is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 305130. Wilby Ltd is registered in England and Wales. Company Registration Number 02592184. Registered Office: Rossingtonâ&#x20AC;&#x2122;s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Part of PIB Group

Meet our experts, visit us at Stand 1870 About Nijhuis Industries UK & Ireland

Nijhuis Industries have extensive experience and expertise in the holiday park and leisure industry. We provide a design, construction & maintenance capability for all aspects of potable water, waste-water, flood-water management, site infrastructure, and coastal erosion.

Surface Water Management

River Water Management

Water Treatment

Water Supply Infrastructure

Compliance and Monitoring

Recovered Resources

Flood Water Management

Drinking water

Irrigation water

Process water

Wastewater Treatment

Infiltration detection and removal

Wastewater infrastructure + Pump Stations

Permitting