Legalex May 2014 Show Guide

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WELCOME TO LEGALEX Thank you for choosing to attend the first ever Legalex. There has never been a show so dedicated to helping legal professionals put business into practice.

We are proud to be launching Legalex, the UK’s only event of its kind, combining a full-scale exhibition and conference for solicitors and legal professionals. With over 100 CPD accredited educational seminars and more than 50 suppliers to the industry all under one roof, this brand new event is entirely dedicated to the business needs of your legal firm, and is specifically designed to drive growth and efficiency. Legalex is supported by the Law Society, who will also be exhibiting and running their own seminar theatre packed with industry insight and educational content. Vice President Andrew Caplen and CEO Desmond Hudson will be presenting a seminar in the keynote theatre, where you will find some of the foremost legal experts sharing their thoughts, advice and opinions on their areas of expertise, answering burning questions, inspiring new ideas and developing best practice. We have tried to cover all bases for our visitors by hosting a wide range of seminar halls including: Practice Management, Technology and Hot-Topics. These seminars are on a first-come, first-served basis, so please ensure that you arrive early on show day to avoid disappointment. As well as our regular theatres we will also be running ‘The Round Table’ whereby small groups can sit around the table and discuss hot topics in detail, hopefully highlighting innovative new ways to approach problems that are currently facing the profession. Adopting the proven format of the multi-award nominated Accountex,

Legalex will offer an unparalleled opportunity for legal professionals to gain expert insight and education within a live environment. Co-locating Legalex with Accountex creates the very first national platform in the UK designed to put solicitors and accountants together – ‘The Hub’. We hope that you will drop by to network with our Accountex delegates, and of course enjoy a glass of complimentary Champagne. This guide details every seminar at Legalex so that you can arrange your schedule ahead of the show and make sure that you do not miss the sessions that are most relevant to you. In total there are eight theatres spanning every topic, from value pricing to cyber-security and the inevitable move to the cloud. We hope that you will use this incredible opportunity to discover new technologies, product launches, and learn about the latest developments in the profession, not to mention benchmark existing products and suppliers relevant to you or your firm. So plan your day now and make sure you have identified the key suppliers to seek out and the sessions that you want to attend. With exclusive show day offers, complimentary Champagne, over 100 hundred seminars, free CPD and unparalleled networking opportunities, has there or will there ever be a better reason to take a day out of the office? We look forward to seeing you at the show for what promises to be an electric and value packed event. Scott Hider Group Event Director scott.hider@prysmgroup.co.uk

Tweet us @Legalexshow Tweet about #legalex

CONTENTS 06 18

HEADLINE SPEAKERS

The essential sessions featuring the very best advice and latest information from the legal professions finest minds.

SEMINAR SCHEDULE

Full details of every seminar, with times and locations to help you arrange your diary in advance.

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SUPPORTERS

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EXHIBITOR LISTINGS

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FLOOR PLAN

The businesses and organisations that help make Legalex possible.

The complete list of every exhibitor at Legalex 2014.

See where you can find every exhibitor, seminar hall and show feature.

MAY 2014 LEGALEX

WELCOME

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Stand A262


INTRODUCTION TO LEGALEX

BY VIV WILLIAMS, CEO, 360 LEGAL GROUP The legal profession has been having a tough time during the past few years with economic and legislative change creating a perfect storm for many traditional legal practices. The Legal Services Act has opened the door for new and innovative opportunities for the delivery of legal services and we are at the beginning of this journey which will change the profession beyond recognition in the years to come. It is more important than ever before that traditional law firms recognise what is happening in the new legal landscape and be prepared to innovate and change traditional thinking if they are to survive. There is no doubt that the brand of solicitor is undervalued and the profession will have to adapt and change to the new entrants. Driving value into the brand and reducing the cost base will help firms become more efficient with the use of technology and processes; introducing new corporate structures for both corporate governance and tax; value pricing models; marketing and business development are just some of the areas that firms can learn to compete in this brave new world.

WHY LEGALEX? This is a must-attend event for all partners, owners, potential owners and future owners, in fact anyone that is interested in the future for the legal profession. The outstanding success of Accountex in the past few years has encouraged the organisers to bring together the largest exhibition and conference event for the legal profession ever seen.

As a visitor, you can hear some of the most outstanding speakers of their generation with inspirational presentations to give you the confidence to really change your practice into a firm that will embrace these inevitable changes. All the various theatres are accredited for continuous professional development (CPD). There is a headline stage which has a variety of thought provoking presentations with well known presenters such as Des Hudson, CEO of the Law Society, and Richard Burcher, the world’s leading expert on value pricing and of course the writer, who will be exploring new business models, corporate governance and developing the law firm of the future.

profession embrace the inevitable change sweeping through the sector. The speakers and exhibitors have been carefully chosen to bring you the latest ideas and practical solutions to ensure your practice embraces change and becomes the law firm of the 21st century. As entry is free, do take advantage of the CPD training and visit as many exhibition stands as you can to obtain the best value for your time. Take the time to review each theatre and choose the lectures that will most benefit your practice. You can then digest the information whilst visiting exhibitors who will be happy to let you pick up their promotional literature. Many stands will also have promotional giveaways and some of these gifts may even be genuinely useful! There are always

plenty of goodies and other items to eat; all intended to give you a reason to check out a specific exhibition stand. Think of them as a reward! In addition to the exhibitors and other visitors, you may visit some stands for one-toone consulting time with some of the speakers, which is all part of the service – e.g. 360 Legal Group has a private consulting room so you may discuss your most sensitive issues. It’s also a great networking opportunity and all this is free to delegates. Legalex will be an exciting event full of essential information that will help you embrace the challenges facing the profession. You will experience inspiration; innovation and some perspiration! Viv Williams CEO, 360 Legal Group

Many of the exhibitors are themselves forward thinking and it’s worth you taking the time to identify those you wish to visit; meeting them can only help you with your quest to manage change. You’ll find that the exhibitors are comprised of a mix of your existing suppliers, their competitors and others promoting new and exciting services to make you more profitable. The idea of bringing CPD training and an exhibition together is not new and has been demonstrated by Accountex as a unique mix of inspiration, information and knowledge to help the legal

MAY 2014 LEGALEX

INTRODUCTION

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HEADLINE SPEAKERS

Our seminar schedule presents the country’s leading speakers in the legal profession and also contributes towards your CPD points.

DESMOND HUDSON CEO, THE LAW SOCIETY

Our stellar line-up of headline speakers for Legalex represents the finest schedule of the legal profession. You will find key players from such influential companies and organisations as the Law Society, Conscious Solutions, 360 Legal Group, and the Legal Ombudsman covering a range of topics including the changing legal profession, digital marketing, and practice management to name but a few. These pages highlight the seminars you simply cannot afford to miss.

VIV WILLIAMS FOUNDER, 360 LEGAL GROUP

360 Legal Group was founded by Viv Williams, a leading consultant to law firms on the topics of strategy, management, practice, development and marketing. Viv’s experience has been in marketing and as a Managing Director of two floated plc companies. He has the experience necessary to provide an invaluable practical management insight that applies to all professional firms. Viv has previously worked for Hammonds, Charter & Law Group, assisting both lawyers and accountants to improve their management systems and marketing, and increase profitability. Viv has presented numerous seminars and conferences and currently, much of his work involves the facilitation of law firm strategy, turnaround and merger and acquisitions.

Thursday 14.00 - 14.45

KEYNOTE THEATRE

Building The Law Firm Of Tomorrow Viv’s progressive seminar will take a look into the future of Corporate Governance and corporate structures for 2015 and beyond. He will bring his extensive experience to bear as he explores the death of the partnership, which will include new pricing models and marketing the modern law firm, as well as how to put your firm in order.

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HEADLINE SPEAKERS

LEGALEX MAY 2014

With a wealth of legal experience gathered over three decades in the profession, don’t miss the Law Society’s CEO as he explains how your firm can grow in a competitive market. Des Hudson was born in Halifax, Yorkshire and graduated in law from the University of Leeds in 1977. Three years later, he qualified as a solicitor, working in private practice until 1987. During that time, he became a salaried partner in a major provincial law firm in the north west of England, specialising in crime and child protection work. In 1987, Des joined the Yorkshire Building Society as an assistant solicitor and held a number of positions during five years there, before taking up the post of Head Of Lending at the Britannia Building Society. He became

Operations Director of Britannia Life in 1995, and he was made managing director the following year. Des joined SMG (Scottish Media Group) in 1998 to become chief executive of their publishing division and was appointed a director of SMG plc the following year. He joined the Institute of Chartered Accountants of Scotlandin September 2004 as chief executive designate, subsequently becoming chief executive, before taking up the position of chief executive of the Law Society of England and Wales in 2006.

Friday 11.00 - 11.45 Legal Services – Going For Growth

KEYNOTE THEATRE

The Law Society’s CEO will talk about how lawyers and law firms can respond and grow in a competitive marketplace. Des’ insightful seminar will address the problems of regulation and management and suggest areas firms should focus on in order to maximise their opportunities.


ANDREW CAPLEN VICE PRESIDENT OF THE LAW SOCIETY

Andrew Caplen is the vice president of the Law Society. He is a consultant with Heppenstalls, a predominantly private client firm in Hampshire with offices in Lymington and New Milton. Andrew has been the Law Society Council member for Hampshire and the Isle of Wight since 2000 and has a particular interest in access to justice. He was one of the co-authors of the Law Society’s Access to Justice Review and has written and spoken widely on access to justice and legal aid issues.

Law Society’s Access to Justice Committee from 2008 until 2012. He was chair of the Law Society’s Management Board and treasurer of the Law Society Group from 2010 until 2012. He also co-chaired the Group’s Business Oversight Board during its first year of operation. He is married to Lindsay, an ordained church minister. In his spare time, he is a fan of Southampton FC and an avid trail-walker, completing long distance routes in many parts of the world.

Andrew was brought up and educated in Hampshire and has worked in Hampshire throughout his legal career. He has had experience in a number of areas of law since qualification. Andrew was chair of the

Thursday 11.00 - 11.45 What Does The Law Society Do For You?

KEYNOTE THEATRE

Solicitors deserve the best from their representative body, particularly when the legal services market is changing so rapidly. Andrew Caplen, the vice president of the Law Society, will talk about how the Law Society can provide practical help to all its members, and how by working together the Law Society can help you and your business survive and thrive.

RICHARD BURCHER MD, VALIDATUM (UK) Make sure you make time to hear the leading international legal services pricing consultant as he explains how crucial pricing is for your firm – and how to get it right every time. Richard Burcher is a former New Zealand practicing lawyer and managing partner with over 30 years’ experience. Following post-graduate study in pricingrelated disciplines, Richard has been based in London since 2012 as the Managing Director of Validatum (UK) Limited (www.validatum.com). Richard is a regular speaker at national and international conferences including the IBA global conference (Dublin, Ireland) and the Commonwealth Law Conference (Hyderabad, India) and the VQ Virtual Intelligence VQ Knowledge and Strategy Forum in Stockholm, Sweden. His

legal services pricing research and commentary have been widely published or cited in Commonwealth Law Journal, Global Lawyer, Managing Partner, Harvard Business Review and the Pricing Journal, amongst others.

Internationally acclaimed legal commentator Professor Stephen Mayson, a director of the UK Legal Services Institute recently described Richard as “…without doubt the leading international legal services pricing consultant.” Law firm consultant Dr George Beaton of Melbourne, Australia described Richard in his treatise on law firm innovation as “…the world’s leading authority on law firm pricing” and Professor Dominic Regan, special advisor to

Thursday 15.00 - 15.45 Price: The Final Frontier

Lord Justice Sir Rupert Jackson, architect of the UK legal civil costs reforms, referred to Richard in New Law Journal as, “…the most in demand legal speaker in the world at the moment…”

KEYNOTE THEATRE

In response to all historical financial crises, we have merged, disaggregated, de-equitised, slashed costs, re-engineered and just about everything else. And yet we are only now beginning to recognise the importance of treating pricing as a skill and not simply a mindless administrative function. Where are we now on the pricing capability continuum, where do we need to get to and how do we get there?

MAY 2014 LEGALEX

HEADLINE SPEAKERS

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JASON BUTLER

What Have You Done For Me Lately?

FOUNDER, BLOOMSBURY WEALTH Come and hear this experienced private wealth adviser and author as he explains the potential revenue for your firm offering wealth management advice and services. Jason is a Chartered Wealth Manager and Certified and Chartered Financial Planner with 25 years’ private client experience. He founded Bloomsbury Wealth in 1998 and today, the London based firm looks after the financial affairs of a select group of wealthy families.

In this dynamic, entertaining and informative presentation, experienced private wealth adviser and author Jason Butler will share his insights and ideas on how legal firms can profit from the explosion in demand for comprehensive wealth management advice and services. You’ll learn lots of strategies, tactics and practical tips, including how to attract new clients and keep existing ones coming back, how to get clients to take action and how to improve pricing and profits.

Jason is the author of The Financial Times Guide To Wealth Management and is a regular commentator in the media on private wealth related issues. He has gained a well-earned reputation as an inspiring, engaging and effective public speaker, who really does make Thursday 13.00 - 13.45 the complex simple.

NICOL GARWOOD

FOUNDER AND LEAD MENTOR OF ASCENSION MASTERMIND

Nicol specialises in boosting the businesses of smaller firms who are hungry for growth. Her seminar promises to ruffle a few feathers, but if your company is looking for a competitive edge, make sure you get a front row seat.

Nicol focuses her services on client attraction and retention, choosing only to work with independent lawyers, sole practitioners and owner/ lawyers in smaller law firms who want to attract a lot more clients consistently without pushing so hard. She is also the founder and lead mentor of Ascension Mastermind, a six-month total immersion mentoring

programme aimed at women lawyers who want to increase their profitable fee income, as well as to raise their profile in their field. With more than a decade of experience in marketing and business development, Nicol writes for LexisNexis Business of Law Blog and speaks at local and international events.

The 6 Forces Of Client Attraction Part One

Don part tw’t miss o seminaof this 15.00 r at on Frid15.45 ay!

You can’t afford to miss Nicol’s essential seminar that will show you how to attract more profitable clients in the next three months than in the preceding three years! There are very practical things to do to put yourself in the right position, to set in motion the forces that attract profitable clients. In the first part of this highly captivating talk, Nicol will deal with entrepreneurial and marketing strategies that, properly employed, make you first choice to those in a position to hire you. In total, this is all about making adjustments to the way you think and act that make it easier to attract your ideal client and increase profitable fee income. Warning! Yes a warning: some of what you will hear is going to be very hard to swallow. The question is, will you tolerate some of this discomfort, to patiently and carefully consider ideas and suggestions that at first seem illogical and unreasonable to you, but will get you results? If ‘yes’, come along to learn more.

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HEADLINE SPEAKERS

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HOT TOPICS THEATRE

Thursday 12.00 - 12.45

E PRACTIC ENT M E G A N MA THEATRE


SAM PALMER & MANAGER, REGULATORY MANAGEMENT, SOLICITORS REGULATION AUTHORITY

STEPHEN WILMOTT DIRECTOR OF INTELLIGENCE AND INVESTIGATION, SOLICITORS REGULATION AUTHORITY

ADAM SAMPSON

CHIEF EXECUTIVE FOR THE OFFICE FOR LEGAL COMPLAINTS AND CHIEF LEGAL OMBUDSMAN This is your chance to hear the inside story at the Legal Ombudsman, as they share the feedback they have gathered from the profession and its customers. This knowledge could shed light on what the future holds for the legal profession. Since spring 2009, Adam Sampson has been Chief Executive for the Office for Legal Complaints and Chief Legal Ombudsman. Adam has spent a long career in the public and voluntary sectors. Starting as Junior Dean at Brasenose College, Oxford, he joined the probation service before leaving to spend five years as Deputy Director of the Prison Reform Trust. He was then recruited into Government to set up the Prisons Ombudsman Service, where he spent three years as Assistant Ombudsman.

Join these two key figures from the Solicitors Regulation Authority as they team up to give you an insight into the regulated sector. Sam Palmer is the SRA’s manager for the Regulatory Management team, which supervises the highest impact large firms. Sam also leads the SRA’s Financial Stability Programme. An accredited commercial mediator, Sam was a specialist Professional and Financial Risks solicitor in private practice for 20 years prior to joining the SRA in April 2012.

Stephen was previously the research director of one of the leading European research groups in Europe on distributed systems and artificial intelligence at the Universitat Politècnica de Catalunya in Barcelona, Spain. He brings 10 years of technical experience in web services, semantic web, network technology and the management of large scale international R&D teams.

Thursday 16.00 - 16.45 Regulatory Themes And Trends

KEYNOTE THEATRE

Sam and Stephen will explain the SRA’s regulatory focus on firms experiencing severe financial difficulties and put the Regulator’s Supervisory Engagement into context. They will also share their perspective on the themes and trends across the regulated sector, including recent money laundering concerns and the SRA’s thematic AML response to these risks.

Adam then returned to the voluntary sector, first as Chief Executive of the addictions charity RAPt and then as Chief Executive

of Shelter, where he spent seven years leading the campaign for more affordable housing and managing the modernisation of one of the country’s leading voluntary sector organisations. During this time, he also took on a number of senior roles in the voluntary and public sectors, including sitting on a number of high profile Government commissions. As well as chairing the charity Fareshare, he is a Commissioner of the UK Drugs Policy Commission and chairs a new housing Community Interest Company C4H. He has written and broadcast regularly on issues of social policy and public practice.

KEYNOTE THEATRE

Thursday 13.00 - 13.45 The Changing Legal Profession The Legal Ombudsman have been working hard to provide feedback to the profession and consumers on our experiences. Changing consumer behaviour and expectations are eroding traditional boundaries between sectors; this is matched by innovation in industry and in legal services, there continue to be more joinups with other professions. Adam will reflect on what that means for the Legal Ombudsman and the profession going forward.

MAY 2014 LEGALEX

HEADLINE SPEAKERS

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DAVID GILROY

FOUNDER AND SALES AND MARKETING DIRECTOR, CONSCIOUS SOLUTIONS

MARK LEE

Mark’s professional yet entertaining presentations are always memorable - for the right reasons. He knows how to stand out in a positive way and ensures that his audiences learn what is required to do this too.

LEADER OF ‘THE INNER CIRCLE’ FOR ACCOUNTANTS

As an experienced public speaker and workshop leader, Mark focuses on professional business development techniques. He also shares his advice via a weekly online practice tips column, his blog and articles for the professional press. Mark spent 30 years in practice as a tax adviser, becoming an FCA and a Fellow of the CIOT. He was a tax partner at BDO and Chairman of the ICAEW Tax Faculty. Currently, Mark is chairman of the ICAEW Ethics Advisory Committee, a Fellow of The Professional Speaking Association and treasurer of The Magic Circle.

How To Standout And Be More Than ‘Just Another Lawyer’

If your firm has yet to find its feet in the digital frontier, this one-day seminar will set you on the right path with your website, SEO, social media and more. David Gilroy, BSc, MBA is the Sales & Marketing Director for Conscious Solutions. David is one of the company’s founders and has personally worked with over 250 law firms on their digital marketing strategies including website design, email marketing, lead conversion, social media, SEO, PPC and CRM. David has many years’ sales and marketing experience, both in Europe and America and he regularly writes on marketing issues for PM Forum and The Internet Newsletter for Lawyers along with guest blogging all over the web. He is an acknowledged, engaging, challenging, popular and occasionally rude presenter at legal marketing events and in-house seminars all over the country.

US CONSCIO NS IO T U L SO THEATRE

Thursday 11.00 - 11.45

Digital Marketing For Law Firms 2014 Overwhelmed by all the options in today’s world of digital marketing? Unsure what your social media strategy should be? David’s seminar will put your mind at ease and show you the way forward, based on the experience of one of the UK’s leading providers of website and internet marketing solutions for law firms.

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HEADLINE SPEAKERS

LEGALEX MAY 2014

KEYNOTE THEATRE

Hope alone will not enable you to grow your practice. Neither will networking, marketing or social media. Not unless people remember you positively. How easy do you make it for anyone to do this? Do you leave a distinct, positive and memorable impression? Or are you ‘just another lawyer’? In this popular and magical talk, Mark shares dozens of ideas that will help even the most traditional of lawyers to standout.

Friday 14.00 - 14.45

PAUL DUNN

CO-FOUNDER AND CHAIRMAN, B1G1 From pioneering Hewlett Packard’s advances in Australia to creating his Accountants’ Boot Camp, find out why Paul Dunn is still blazing new trails with B1G1.

Paul Dunn started as one of the first 10 people in Hewlett Packard in Australia, founded one of Australia’s first computer companies and the Results Corporation, serving 23,000 SME clients. He also created the breakthrough Accountants’ Boot Camp, enabling over 3,500 firms and 17,000 accountants to work with their clients in new ways, shaking up the profession with his radical ideas on how to create and run better firms that have now become standard practice. Paul is still at the leading edge of thinking and implementation, serving as Chairman of the r evolutionary Buy1GIVE1 (B1G1) that has already created over 25 million giving activities worldwide, creating a new ‘platform’ to enable habitual and impactful giving. He’s a three-time TEDx speaker and a senior fellow in one of the world’s leading think tanks. He has been honoured with a Lifetime Service Award to the Accounting Profession in the UK and as a Social Innovation Fellow in his new home of Singapore. Paul recently featured in Forbes Magazine alongside Sir Richard Branson in a piece on ‘disrupters’ in business.

KEYNOTE THEATRE

Friday 12.00 - 12.45

Kill Bill: Why Keeping Time Is Killing You (Literally) For years we’ve been told that ‘what you can measure, you can manage’. And it’s killing us. There’s a much better way: ‘to measure what matters’. Here you’ll see how firms around the world are using new metrics AND changing lives as a direct result.


MARTIN CHEEK JON WHITTLE MANAGING DIRECTOR, SMARTCREDIT

Martin has been at the forefront of Anti-money Laundering (AML) Regulation and the development of electronic solutions to automate AML Compliance since the first Regulations in 2004. As a qualified lawyer, Martin has a detailed understanding of the overriding regulations and the way they are interpreted by the various Regulatory Bodies. He was instrumental in developing one of the earliest electronic verification systems in 2004, when as the Lead Executive, he set up Callcredit Direct to deliver this early electronic AML verification service. By 2008, the business had over 3,000 clients in the legal, accounting and financial services sectors.

MARKET DEVELOPMENT DIRECTOR, LEXISNEXIS

Subsequently, Martin Joined SmartCredit as Managing Director and became a Data Partner of Experian, building a new Anti Money Laundering Verification System known as SmartSearch. Using the very latest technology and the best available reference data, this system uniquely delivers both Individual and Business AML verification all in one platform.

Thursday 11.00 - 11.45 The Challenges Of Anti-Money Laundering Legislation For The Legal Profession

HOT TOPICSE THEATR

The presentation investigates how legal firms are adopting different approaches, policies and procedures to anti-money laundering (AML). The legislations sets out a Risk Based Approach to AML; what this means in reality is that individuals and firms have differing attitudes, appetites and approaches to risk. Some firms are taking a belt and braces approach, whilst other firms are willfully non-compliant. Which are you?

Don’t miss this chance to discover the implications of the industry-leading annual Bellwether Report first-hand, as Jon considers the rise of the entrepreneurial lawyer. Jon Whittle is Market Development Director at LexisNexis, responsible for the company’s offering for the independent legal sector – independent, smaller law firms and sole practitioners. With 15 years of experience in research, insight and business strategy, throughout his career Jon’s been passionate about understanding and representing the voice of individuals to big businesses.

KEYNOTE THEATRE

He’s currently focused on advocacy and community development for independent legal practitioners. Jon produces cutting-edge research, such as the industry-leading annual Bellwether report into the changing landscape for independent legal practitioners, and is a key contributor to the Business of Law blog, an online independent legal community.

Thursday 12.00 - 12.45

Brave New World? The Evolving Landscape Of Independent Law. The face of independent law is evolving. What’s next? You decide. Navigating powerful competition and regulatory upheaval, independent lawyers, smaller firms and sole practitioners are emerging business-savvy, resilient and confident. Rising above the pack, a new breed of entrepreneurial lawyer is embracing the opportunities. This session will explore and debate the findings from LexisNexis’ industry-leading annual Bellwether Report, into the current concerns and aspirations of the independent legal world.

MAY 2014 LEGALEX

HEADLINE SPEAKERS

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THE ROUND TABLE

Pull up a chair at the round table to participate in expert-led discussions that could revolutionise the way you develop your firm. We created The Round Table to enable legal professionals like you to discuss matters with experts from the field. By sharing the environment with a small group of peers, you may also find solutions to problems and challenges that other people in a similar situation may have already successfully negotiated. Take a look at the schedule of topics being covered and book your place now to avoid disappointment. We have intentionally kept the numbers limited to ensure all who attend are able to get involved in the discussions and get the maximum value from each session. If you are one of the lucky few to reserve your place, make sure you arrive prepared with a relevant question, facilities to take notes and business cards to exchange. We are sure that you will go away with the information you need to confidently grow and develop your business.

THURSDAY 11.00 – 11.45

E-Submission Reducing The Risk In Commercial Law Transactions For many practices, the online submission of MR01 is extremely laden with risk. The new E-submission system, Oyez Gateway, manages the risks involved. The author can prepare the submission (either electronically or as hard copy) to satisfy in-house processes and protocol. The authoriser is informed that there are submissions awaiting approval so they can check and validate prior to final submission. Each submission is checked and approval returned by the Government Gateway, certification is by Companies House and the crucial 21-day deadline is automatically managed by the system.

12.00 – 12.45

Are Lawyers A Soft Target For Hackers? Delivered by Equilibrium-Security In this Q&A session on cybercrime and cyber security, we’ll discuss what has changed about how employees work and how corporate data is accessed. With the increase in mobile devices, remote working and cloud based services in the legal industry, how do you begin to defend against it? Combining this with the fact that malicious software is changing on a daily basis, it’s clear to see how businesses struggle to defend themselves effectively. We’ll ask how you know your information is secure if you’re working in ‘the cloud’; how do

FRIDAY 11.00 – 11.45

E-Submission Reducing The Risk In Commercial Law Transactions For many practices, the online submission of MR01 is extremely laden with risk. The new E-submission system, Oyez Gateway, manages the risks involved. The author can prepare the submission (either electronically or as hard copy) to satisfy in-house processes and protocol. The authoriser is informed that there are submissions awaiting approval so they can check and validate prior to final submission. Each submission is checked and approval returned by the Government Gateway, certification is by Companies House and the crucial 21 day deadline is automatically managed by the system.

12.00 – 12.45

Are Lawyers A Soft Target For Hackers? Delivered by Equilibrium-Security In this Q&A session on cybercrime and cyber security, we’ll discuss what has changed about how employees work and how corporate data is accessed. With the increase in mobile devices, remote working and cloud based services in the legal industry, how do you begin to defend against it? Combining this with the fact that malicious software is changing on a daily basis, it’s clear to see how businesses struggle to defend themselves effectively. We’ll ask how you know your information is secure if you’re working in ‘the cloud’; how do

SCHEDULE

Financial pressure in the legal sector is relentless. Many firms realise they need to decrease practice costs and invest in new technologies to enable them to maintain their position in a competitive market. Oyez are holding a series of round table sessions to help firms understand how new technologies and smart purchasing can help legal practices increase efficiency while saving time and money.

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THE ROUND TABLE

LEGALEX MAY 2014


you know that it isn’t being intercepted if you’re using mobile devices; and how can you tell if your connection is secure?

13.00 – 13.45

The Oyez Divorce Suite: Intelligent, Time-Saving Solutions For Matrimonial Professionals Compiling the information required for the completion of financial statements is a time consuming and frustrating process. Oyez have resolved this by developing three innovative products allowing easy production, client collaboration and smoother workflow. This seminar will feature live demonstrations of our Divorce Suite products, followed by an open question and answer session.

14.00 – 14.45

Managing Your Office Procurement Costs In a swiftly changing marketplace, successful legal firms are working to ensure best practice in all aspects of their activities, including cost control and efficiency. There are many office procurement choices available and many claim to offer reduced costs on everything from office products and services to archiving, dictation, furniture, utilities and telecoms. This seminar reviews the different approaches to cost savings and the benefits they have (or haven’t) delivered to legal practices.

15.00 – 15:45

LPA And CoP Systems: Invaluable Tools For The Court Of Protection Specialist OyezForms have developed dataflow systems for both LPA Combined and CoP forms. These unique systems eliminate the repetitive insertion of case details, saving practitioners inordinate amounts of time. This seminar will feature live demonstrations of these advanced LPA and CoP workflow systems, followed by an open question and answer session.

16.00 – 16.45

E-Submission: Reducing The Risk In Commercial Law Transactions For many practices, the online submission of MR01 is extremely laden with risk. The new E-submission system, Oyez Gateway, manages the risks involved. The author can prepare the submission (either electronically or as hard copy) to satisfy in-house processes and protocol. The authoriser is informed that there are submissions awaiting approval so they can check and validate prior to final submission. Each submission is checked and approval returned by the Government Gateway, certification is by Companies House and the crucial 21- day deadline is automatically managed by the system.

BOOK E AC YOUR PLOW AT N ONLINE .UK O

GALEX.C

WWW.LE you know that it isn’t being intercepted if you’re using mobile devices; and how can you tell if your connection is secure?

13.00 – 13.45

The Oyez Divorce Suite: Intelligent, Time-Saving Solutions For Matrimonial Professionals Compiling the information required for the completion of financial statements is a time consuming and frustrating process. Oyez have resolved this by developing three innovative products allowing easy production, client collaboration and smoother workflow. This seminar will feature live demonstrations of our Divorce Suite products, followed by an open question and answer session.

14.00 – 14.45

Managing Your Office Procurement Costs In a swiftly changing marketplace, successful legal firms are working to ensure best practice in all aspects of their activities, including cost control and efficiency. There are many office procurement choices available and many claim to offer reduced costs on everything from office products and services to archiving, dictation, furniture, utilities and telecoms. This seminar reviews the different approaches to cost savings and the benefits they have (or haven’t) delivered to legal practices.

15.00 – 15.45

LPA And CoP Systems: Invaluable Tools For The Court Of Protection Specialist OyezForms have developed dataflow systems for both LPA Combined and CoP forms. These unique systems eliminate the repetitive insertion of case details, saving practitioners inordinate amounts of time. This seminar will feature live demonstrations of these advanced LPA and CoP workflow systems, followed by an open question and answer session.

16.00 – 16.45

E-Submission: Reducing The Risk In Commercial Law Transactions For many practices, the online submission of MR01 is extremely laden with risk. The new E-submission system, Oyez Gateway, manages the risks involved. The author can prepare the submission (either electronically or as hard copy) to satisfy in-house processes and protocol. The authoriser is informed that there are submissions awaiting approval so they can check and validate prior to final submission. Each submission is checked and approval returned by the Government Gateway, certification is by Companies House and the crucial 21-day deadline is automatically managed by the system.

ABOUT THE SPONSOR Founded as The Solicitor’s Law Stationery Society, the Oyez brand has been supplying specialist services to legal and professional organisations for more than 120 years. Today, OyezTeam is a part of OfficeTeam Limited and together, we form one of the UK’s largest and most respected business service providers. Our product range covers every aspect of outsourced supply - from legal forms to a wide selection of office products & services or a complete office refit. If it is for the legal office - OyezTeam are the people to talk to.

MAY 2014 LEGALEX

THE ROUND TABLE

13


THE LAW SOCIETY

EXCELLENCE AWARDS 2014

Principal Sponsor

Focused

on success

MAKE YOUR NOMINATION

for this year’s Law Society Excellence Awards If you know of an individual or firm that deserves to be recognised, please be sure to get your submission in by 6 June 2014. We’re celebrating new examples of innovation, dedicated service and best practice at a spectacular event on 9 October. More than ever, as a profession, we’re focused on success and making your best work the centre of attention.

Simply visit www.lawsociety.org.uk/excellenceawards to make your nomination online.

SPONSORS


The Apps help us stand out, to be at the cutting edge of technology and to engage clients in a new way. It’s generated a great ROI and won 2 new clients before we even started promoting it.

As a leading proactive Scottish Accountancy firm for over 45 years, and ICAS member, seeing the MyFirmsApp solution is one of the most exciting things I’ve encountered in my career. It’s a genuine breath of fresh air! Carters

Taylor Viney & Marlow

” At last, something exciting for accountancy firms! Whatever next? Smith Milne

We are delighted with our App, so much so we upgraded to Platinum. The overall response, feedback from clients and potential customers has been overwhelmingly positive. Alexander & Co


LAW MEETS ACCOUNTANCY TIME TO START PULLING TOGETHER, RATHER THAN APART! For the first time ever, The Prysm Group is bringing together an exclusive networking area for solicitors and accountants to meet one another, enjoy a glass of complimentary Champagne* and discuss synergistic topics across these two great professions.

Sponsored by TaxCalc, ‘The Hub’ is the first national platform designed with this sole purpose in mind and will be located between Legalex and its thriving sister event Accountex, the UK’s only national exhibition and conference for accountants in business and in practice, which is now in its third year and has been nominated for multiple awards. In the Hub, you will be able to enjoy access to a full bar with a range of refreshing drinks to choose from and stay informed about the up-to-the-second news

SPONSORED BY

THE HUB

from both Legalex and Accountex with live Twitter feeds running on TV screens around The Hub. Reap the benefits of participating in ad hoc meetings with the Accountex delegates and exhibitors. These are professionals who are attending the exhibition because they are thought leaders, experts, directors and ambitious financial professionals with a profound knowledge of their respective disciplines. They will be there to discuss how they can help you, and vice-versa. *Complimentary Champagne is limited


FREE CPD IN 3 EASY STEPS. SEMINAR SCHEDULE SEMIN ARE FIRSTARS -C FIRST SER OME, VE GET THERE D. EARLY!

We at Legalex know the importance of your professional development and also know how costly this can be in both time and money. Legalex provides an unparalleled platform from which to learn about almost every facet of the business behind the UK legal profession. Not only is our exhibition a goldmine of knowledge, but Legalex also enables you to develop professionally gaining accredited CPD points from CPD UK. It is essential for solicitors who are serious about their professional development to participate in educational events that adhere to the latest learning techniques

LEGALEX 2014 FEATURES:

and training methodologies. We all understand the value that CPD has in the development of our careers. That’s why in order to help you progress with your professional development, all Legalex seminars this year have been certified by CPD UK, meaning that you will be able to claim your CPD for free – and this is how:

1. When you attend any Legalex seminar or workshop, simply make a note of which one it was, including the time, date, theatre and seminar title. 2. Using the data collected from our event registrations, Legalex will email all our delegates with the CPD form for you to complete with the seminars that you attended and wish to claim for. 3. You return the completed form of attendance to CPD UK who will send you your certificate

Employers and institutions across many industries are adopting a structured approach to learning in order to retain key staff, develop the skills and knowledge within the organisation to maintain a sustainable and competitive advantage. We hope that this will empower all our delegates to stay on track with their own professional development.

• • • •

100+ SEMINAR SESSIONS 8 SEMINAR THEATRES 1 ROUND TABLE DISCUSSION FORUM 2 DAYS

HELD IN 8 SEMINAR THEATRES OVER 2 DAYS.

THE BUSINESS BEHIND LAW Legalex 2014 presents an incredible line-up of speakers, delivering the latest insight from the SRA and the Law Society, through to advice on cloud technology and data security. The schedule runs throughout both days of the event, giving you the flexibility to attend the sessions that interest you most. Every session is delivered by an expert in their field, bringing you the very latest information to ensure that your career and firm is up to date – or ahead of the rest. Whether you want to further your understanding of the latest legislation, discover new ways to market your firm, or gain insight into the latest technology and software solutions, you will find a seminar to suit. Turn the page now to find the full details of every seminar, including Oyez’s ‘Round Table’, which must be pre-booked via the website to avoid disappointment. Ensure that you plan in advance the sessions that are most important to you as our seminar theatres are first come first served.


KEYNOTE THEATRE > THURSDAY 15.00 - 15.45

11.00 - 11.45

Andrew Caplen The Law Society What Does The Law Society Do For You? Solicitors deserve the best from their representative body, particularly when the legal services market is changing so rapidly. Andrew Caplen, the Vice President of the Law Society, will talk about how the Law Society can provide practical help to all its members, and how by working together the Law Society can help you and your business survive and thrive.

Jon Whittle LexisNexis Brave New World? The Evolving Landscape Of Independent Law. The face of independent law is evolving. What’s next? You decide. Navigating powerful competition and regulatory upheaval, independent lawyers, smaller firms and sole practitioners are emerging business-savvy, resilient and confident. Rising above the pack, a new breed of entrepreneurial lawyer is embracing the opportunities. This session will explore and debate the findings from LexisNexis’ industry-leading annual Bellwether Report, into the current concerns and aspirations of the independent legal world.

13.00 - 13.45

Adam Sampson Office for Legal Complaints Working Together For The Future The Legal Ombudsman have been working hard to provide feedback to the profession and consumers on our experiences. Changing consumer behaviour and expectations are eroding traditional boundaries between sectors; this is matched by innovation in industry and in legal services there continue to be more join ups with other professions. Adam will reflect on what that means for the Legal Ombudsman and the profession going forward.

14.00 - 14.45

Viv Williams 360 Legal Group ‘Building the Law Firm of Tomorrow’ Corporate Governance and corporate structures for 2015 and beyond. The death of the Partnership which will include new pricing models and marketing the modern law firm. How to put you firm in order.

SEMINAR SCHEDULE

In response to all historical financial crises, we have merged, disaggregated, de-equitised, slashed costs, re-engineered and just about everything else. And yet we are only now beginning to recognise the importance of treating pricing as a skill and not simply a mindless administrative function. Where are we now on the pricing capability contunuum, where do we need to get to and how do we get there?

16.00 - 16.45

12.00 - 12.45

18

Richard Burcher Validatum (UK) Ltd. Price : The Final Frontier

LEGALEX MAY 2014

Sam Palmer & Stephen Wilmott Solicitors Regulation Authority Regulatory Themes and Trends We will explain the SRA’s regulatory focus on firms experiencing severe financial difficulties, and put the Regulator’s Supervisory Engagement into context. We will also share our perspective on the themes and trends across the regulated sector, including recent money laundering concerns and the SRA’s thematic AML response to these risks.

17.00 - 17.45

Andrew Stenning & James Shorwood-Rogers Searches UK CoPSO & The Future of Personal Searches Searches UK are a trusted conveyancing search provider for residential and commercial properties. Managing Director, Andrew Stenning, explains the evolution of the Search Industry and how valuable improvements have been made. CoPSO, the major trade association for the property search industry, will also discuss how the sector is regulated and monitored.


KEYNOTE THEATRE > FRIDAY 11.00 - 11.45

Desmond Hudson the Law Society Legal Services - Going For Growth

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

NOTES

The Law Society CEO will talk about how lawyers and law firms can respond and grow in a competitive marketplace. They will address the problems of regulation and management and suggest areas firms should focus on in order to maximise their opportunities.

12.00 - 12.45

Paul Dunn B1G1: Business for Good Kill Bill: Why Keeping Time Is Killing You (Literally) For years we’ve been told that ‘what you can measure, you can manage’. And it’s killing us. There’s a much better way: ‘to measure what matters’. Here you’ll see how firms around the world are using new metrics AND changing lives as a direct result.

13.00 - 13.45

Sam Palmer & Stephen Wilmott Solicitors Regulation Authority Regulatory Themes and Trends We will explain the SRA’s regulatory focus on firms experiencing severe financial difficulties, and put the Regulator’s Supervisory Engagement into context. We will also share our perspective on the themes and trends across the regulated sector, including recent money laundering concerns and the SRA’s thematic AML response to these risks.

14.00 - 14.45

Mark Lee BookMarkLee How To Standout And Be More Than ‘Just Another Lawyer’ Hope alone will not enable you to grow your practice. Neither will networking, marketing or social media. Not unless people remember you positively. How easy do you make it for anyone to do this? Do you leave a distinct, positive and memorable impression? Or are you ‘just another lawyer? In this popular and magical talk, Mark shares dozens of ideas that will help even the most traditional of lawyers to STANDOUT.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

19


HOT TOPICS THEATRE

> THURSDAY

11.00 - 11.45

Martin Cheek SmartSearch The Challenges Of Anti-Money Laundering Legislation For The Legal Profession The presentation investigates how legal firms are adopting different approaches, policies and procedures to anti-money laundering (AML). The legislations sets out a “Risk Based Approach” to AML, what this means in reality is that individuals and firms have differing attitudes, appetites and approaches to risk. Some firms are taking a “belt and braces” approach, whilst other firms are wilfully non-compliant.

12.00 - 12.45

To inform business owners of their responsibilities and obligations around mitigating the risk to the firm. The seminar will discuss the issues for firms centred upon Cash Flow, PII, Business Succession and Continuity and Auto-Enrolment.

16.00 - 16.45

David Carter & Chris Badger The Sheriffs Office The New Judgment Enforcement Regulations – “Taking Control Of Goods”

Anish Chauhan Equilibrium Security Services Ltd. Cybercrime: Think Hackers Aren’t Interested In Your Business? Think Again

On 6th April 2014 the “Taking Control of Goods” legislation came into force and changed virtually every aspect of High Court enforcement, including the requirement for High Court Enforcement Officers (HCEOs) to serve notice before attending the debtor’s premises, changes to rights of entry, new fee structures and stages and new CPR rules. Every legal professional involved in obtaining judgments will gain valuable insight from this seminar.

In this seminar on Cybercrime and Cyber Security, Anish Chauhan explains how the volume, variety and sophistication of attacks from the Internet have dramatically changed and how companies of all sizes can defend themselves effectively and stop it from costing tens of thousands of pounds!

13.00 - 13.45

Jason Butler Bloomsbury Wealth What Have You Done For Me Lately? In this dynamic, entertaining and informative presentation, experienced private wealth adviser and author Jason Butler will share his insights and ideas on how legal firms can profit from the explosion in demand for comprehensive wealth management advice and services. You’ll learn lots of strategies, tactics and practical tips, including how to attract new clients and keep existing ones coming back, how to get clients to take action and how to improve pricing and profits.

14.00 - 14.45

Neil Farquhar Savills Major Changes To Capital Allowances: Are You Ready? From 1 April 2014, major capital allowances changes came into effect, impacting all commercial transactions. This seminar will cover the technical basics of the new rules, an overview of the fixed value and pooling requirements, and the new route to tribunal. It will then examine the practical impact, including the necessity for thorough capital allowances due diligence, essential changes to contractual drafting and best practice for both buyers and sellers.

20

15.00 - 15.45

Jack Kennedy Wesleyan Financial Planning For Law Firms

SEMINAR SCHEDULE

LEGALEX MAY 2014

17.00 - 17.45

Oliver J. Connolly. BARBRI International Ltd. Becoming Relevant For 21St Century Legal Practice International legal services are evolving for 21st century commerce where national borders are becoming less relevant to international transactions. The rapid globalisation of the world’s economy now often demands that lawyers possess international experience and credentials in addition to being locally educated and qualified. Dual qualifying as a US attorney (in New York or California) provides the passport to international legal services - join us at Legalex 2014 to find out more.


HOT TOPICS THEATRE

> FRIDAY

11.00 - 11.45

Jack Kennedy Wesleyan Financial Planning For Law Firms This seminar will look to inform business owners of their responsibilities and obligations around mitigating the risk to the firm, while discussing the issues for firms centred upon Cash Flow, PII, Business Succession and Continuity and Auto-Enrolment.

12.00 - 12.45

David Carter & Chris Badger Sheriffs Office The New Judgment Enforcement Regulations: Taking Control Of Goods

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

15.00 - 15.45

Oliver J. Connolly BARBRI International Ltd. Becoming Relevant For 21St Century Legal Practice International legal services are evolving for 21st century commerce where national borders are becoming less relevant to international transactions. The rapid globalisation of the world’s economy now often demands that lawyers possess international experience and credentials in addition to being locally educated and qualified. Dual qualifying as a US attorney (in New York or California) provides the passport to international legal services - join us at Legalex 2014 to find out more.

NOTES

On 6th April 2014 the “Taking Control of Goods” legislation came into force, changing virtually every aspect of enforcement and introducing CRAR – Commercial Rent Arrears Recovery – to replace distress for rent. This seminar will cover the enforcement of judgments and orders by an HCEO (High Court Enforcement Officer) under a writ of control, as well as a special focus for property lawyers on writs of possession and CRAR.

13.00 - 13.45

Martin Cheek Smart Search The Challenges Of Anti-Money Laundering Legislation For The Legal Profession The presentation investigates how legal firms are adopting different approaches, policies and procedures to anti-money laundering (AML). The legislations sets out a “Risk Based Approach” to AML, what this means in reality is that individuals and firms have differing attitudes, appetites and approaches to risk. Some firms are taking a “belt and braces” approach, whilst other firms are wilfully non-compliant.

14.00 - 14.45

Bharat Patel X-Genics How To Put The COLP Out Of A Job In a top down approach to compliance, the entire burden falls on the shoulders of one individual, the COLP. The result is that your most valuable officer is tied up in £10 per hour admin and data entry, instead of earning fees. In this session, we will look at simple, but sometimes not easy culture changes that can result in dramatic reductions in the COLP’s compliance workload and make the practice more efficient.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

21


CONSCIOUS MARKETING THEATRE

> THURSDAY

11.00 - 11.45

15.00 - 15.45

David Gilroy Conscious Solutions Website Masterclass

Dan Fallon Search Star How Not To Lose Your Shirt With Online Advertising!

A review of what is important for a law firm’s website in mid-2014. Why staff profiles are still the most important section. What are the traits of “high conversion” websites and the balance between that and your “brand message”. The session will be packed with practical ideas that you can implement on your current website, or the one you are planning to build.

12.00 - 12.45

16.00 - 16.45

David Gilroy Conscious Solutions Building Digital Relationships

Sally Calverley Richmonte Wells What do clients really really want?

What mistakes do businesses make when they are trying to build a “digital” relationship with a prospect, client or partner? What are the techniques that firms can use to build a relationship without meeting someone? What techniques can a firm use when meeting people in a room and then want to transfer to a “digital relationship”? How can law firms learn from what other sectors do?

Clients aren’t born on your doorstep. They live and breathe and shop and work. They are shoppers and consumers and customers. From the moment your client walks through your door, she has expectations of how you will treat her. Sally Calverley will explain which techniques law firms can use to get under the skin of customers to understand what they really really want. She will show how understanding the client’s buying drivers and decisions will lead to changes in the way you do business - changes that can improve market share, your overheads and profitability.

13.00 - 13.45

17.00 - 17.45

Rich Dibbins Conscious Solutions Social Media: How Can It Fit Into Your Marketing Plan?

Simon White The Consummate Lawyer & Conscious Consulting Finding Your Niche And Building Your Reputation

A session that will cover the do’s and the don’ts and how to get your staff to engage with social media. For example, LinkedIn, how to use it and get the best from any time spent. Twitter, and what a Tweet actually is and why should a law firm bother? Facebook and the risks and rewards? Social media advertising and the options for Facebook, Twitter & LinkedIn?

One of the keys to a successful career and building a successful law firm is to develop reputation as an expert in a particular area of legal practice. Simon White provides guidance and practical tips to help you identify your firm’s and the individuals’ niches and take the first steps to developing those existing reputations.

14.00 - 14.45

ABOUT CONSCIOUS SOLUTIONS

Peter Rosenwald Chartered Developments Advanced Questioning Techniques The accepted approach to selling professional services face to face is to create rapport and discover a hook to hang your services on by asking lots of interesting questions. After spending years sitting with accountants and lawyers as they sell their wares it is clear that the very best ‘bread winners’ go a lot further than this. Peter Rosenwold discusses exactly how.

22

Google is increasingly monetising its search results towards PPC and away from SEO. Dan will talk through how Google thinks, how it makes money and how this affects law firms. He’ll also provide a guide for managing effective legal PPC campaigns avoiding the common mistake, debunking some of the myths and making sure you do not lose your shirt/blouse!

SEMINAR SCHEDULE

LEGALEX MAY 2014

We’re pleased to be running the Conscious Marketing Theatre at Legalex. Each day we are delivering seven excellent workshops and have assembled some of the very best speakers around. Each workshop will be packed with information which you can take back to your firm and put into immediate practice. All the presentations will be made available after the conference for you to share with your colleagues.


CONSCIOUS MARKETING THEATRE

> FRIDAY

11.00 - 11.45

David Gilroy Conscious Solutions Website Masterclass A review of what is important for a law firm’s website in mid-2014. Why staff profiles are still the most important section. What are the traits of “high conversion” websites and the balance between that and your “brand message”. The session will be packed with practical ideas that you can implement on your current website, or the one you are planning to build.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

15.00 - 15.45

Dan Fallon Search Star How Not To Lose Your Shirt With Online Advertising! Google is increasingly monetising its search results towards PPC and away from SEO. Dan will talk through how Google thinks, how it makes money and how this affects law firms. He’ll also provide a guide for managing effective legal PPC campaigns avoiding the common mistake, debunking some of the myths and making sure you do not lose your shirt/blouse!

12.00 - 12.45

16.00 - 16.45

What mistakes do businesses make when they are trying to build a “digital” relationship with a prospect, client or partner? What are the techniques that firms can use to build a relationship without meeting someone? What techniques can a firm use when meeting people in a room and then want to transfer to a “digital relationship”? How can law firms learn from what other sectors do?

Clients aren’t born on your doorstep. They live and breathe and shop and work. They are shoppers and consumers and customers. From the moment your client walks through your door, she has expectations of how you will treat her. Sally Calverley will explain which techniques law firms can use to get under the skin of customers to understand what they really really want. She will show how understanding the client’s buying drivers and decisions will lead to changes in the way you do business - changes that can improve market share, your overheads and profitability.

13.00 - 13.45

NOTES

David Gilroy Conscious Solutions Building Digital Relationships

Rich Dibbins Conscious Solutions Social Media: How Can It Fit Into Your Marketing Plan?

Sally Calverley Richmonte Wells What do clients really really want?

A session that will cover the do’s and the don’ts and how to get your staff to engage with social media. For example, LinkedIn, how to use it and get the best from any time spent. Twitter, and what a Tweet actually is and why should a law firm bother? Facebook and the risks and rewards? Social media advertising and the options for Facebook, Twitter & LinkedIn?

14.00 - 14.45

Peter Rosenwald Chartered Developments Advanced Questioning Techniques The accepted approach to selling professional services face to face is to create rapport and discover a hook to hang your services on by asking lots of interesting questions. After spending years sitting with accountants and lawyers as they sell their wares it is clear that the very best ‘bread winners’ go a lot further than this. Peter Rosenwold discusses exactly how.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

23


PRACTICE MANAGEMENT THEATRE

> THURSDAY

11.00 - 11.45

Elizabeth Nolan JFH Law LLP Effective Marketing When Law Is Your Business Lawyers often don’t see themselves as business people, so ‘selling’ your services in today’s ultra-competitive marketplace can prove daunting for small and medium size firms. However, contemporary marketing involves significantly more than a name-plate outside your office or an advertisement in the newspaper. From networking to seminars, from blogging to tweeting, there has never been a better time for SME’s to compete in the legal world.

Nicol Garwood www.nicolgarwood.com The 6 Forces Of Client Attraction - Part One: How To Attract More Profitable Clients In The Next 3 Months Than In The Previous 3 Years! There are practical things you can do to put yourself in the right position, to set in motion the forces that attract profitable clients. In Day 1 we’ll be dealing with entrepreneurial and marketing strategies that, if properly employed, make you first choice to those in a hiring capacity. Warning! Some of what you will hear is going to be very hard to swallow, may seem unreasonable and indeed illogical, but if considered carefully will get you results.

13.00 - 13.45

Martin Bissett The Upward Spiral Partnership (USP) Building A Proactive Referral System Whilst up to 95% of your firm’s business comes from referral sources, it is nevertheless a process that remains out of our control and not one which we can always forecast our income from with any degree of certainty. But what if we could? In 45 minutes, you’ll have the foundations laid for a proactive means of winning new work for your firm.

14.00 - 14.45

Lisa Beale Checkaprofessional.com Client Feedback For Legal Services Don’t Get Left Behind! Client feedback for Legal Services agree with it, like it, or concerned about it, doesn’t mean it will pass the Legal Services profession by! Client testimonials are the most powerful marketing tool a business can have, especially when they are displayed on an independent, trusted and well marketed website, which offers no barriers for users when searching, easy to use and provides a more informed choice. Join me and find out how you can let your clients do your marketing for you!

SEMINAR SCHEDULE

In 2015, the UK Government is to launch a new online strategy called Identity Assurance (IDA). Ultimately designed to replace the Government Gateway and other legacy technologies, IDA has the potential to fundamentally change both your own and your clients’ online relationship with the Government. Find out more in this seminar.

16.00 - 16.45

12.00 - 12.45

24

15.00 - 15.45

Steve Checkley TaxCalc Identity Assurance What Every Practitioner Needs to Know

LEGALEX MAY 2014

Bharat Patel X-Genics How To Put The COLP Out Of A Job In a top down approach to compliance, the entire burden falls on the shoulders of one individual, the COLP. The result is that your most valuable officer is tied up in £10 per hour admin and data entry, instead of earning fees. In this session, we will look at simple, but sometimes not easy culture changes that can result in dramatic reductions in the COLP’s compliance workload and make the practice more efficient.

17.00 - 17.45

Pauline Freegard Ochresoft Technologies Platform, Process And Politics Making Technology Really Work For Fixed Fee Legal Services The competitive pressure is still on for many legal services, those that have operated on fixed fees for many years and those that are transitioning now. Pauline shares lessons learnt from the most (and least!) successful law firm projects, and looks into strategies for organising teams for maximum efficiency and commercial insights offered by the MBA programme.


PRACTICE MANAGEMENT THEATRE

> FRIDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

11.00 - 11.45

15.00 - 15.45

Lawyers often don’t see themselves as business people, so ‘selling’ your services in today’s ultra-competitive marketplace can prove daunting for small and medium size firms. However, contemporary marketing involves significantly more than a name-plate outside your office or an advertisement in the newspaper. From networking to seminars, from blogging to tweeting, there has never been a better time for SME’s to compete in the legal world.

In 2015, the UK Government is to launch a new online strategy called Identity Assurance (IDA). Ultimately designed to replace the Government Gateway and other legacy technologies, IDA has the potential to fundamentally change both your own and your clients’ online relationship with the Government. Find out more in this seminar.

12.00 - 12.45

NOTES

Elizabeth Nolan JFH Law LLP Effective Marketing When Law is Your Business

Lisa Beale Checkaprofessional.com Client Feedback For Legal Services – Don’t Get Left Behind!

Steve Checkley TaxCalc Identity Assurance What Every Practitioner Needs to Know

Agree with it, like it, or concerned about it, doesn’t mean it will pass the Legal Services profession by! Client testimonials are the most powerful marketing tool a business can have, especially when they are displayed on an independent, trusted and well marketed website, which offers no barriers for users when searching, easy to use and provides a more informed choice. Join me and find out how you can let your clients do your marketing for you!

13.00 - 13.45

Sue Nelson RIFT Group Prepared for the new legal liability of commercial property transactions? Legislation brought in from April this year, means that commercial property solicitors will be liable for their responses to the ‘capital allowances’ section (32) of the CPSE document. A value for these allowances will need to be clearly stated. If this is done incorrectly there is no escaping the liability of the loss of the value of these allowances to your client. This seminar explains the new responsibility and what it involves for practitioners, buyers and sellers.

14.00 - 14.45

Nicol Garwood www.nicolgarwood.com The 6 Forces Of Client Attraction - Part Two: How To Attract More Profitable Clients In The Next 3 Months Than In The Previous 3 Years! People don’t buy services; they buy solutions to problems. When people buy solutions to problems, what they are buying is the expectation of feeling glad. Nicol’s Day 1 theme continues as we learn about becoming a “practical psychologist” to uncover and meet the needs of your ideal clients. In today’s economy if you’re not listening and innovating, then you’re not adding value. And if you’re not adding value, then your clients will look elsewhere.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

25


TECHNOLOGY THEATRE

> THURSDAY

11.00 - 11.45

Matthew Armitage & Steve Thorns Hosted Desktop UK Q&A Session – Cloud Computing: Its Benefits And Your Concerns You will have the opportunity to put your questions about moving to and working in the Cloud directly to our sales and technical directors in this interactive questions and answer session. Areas for discussion will include moving your business to the Cloud, cost and efficiency savings, addressing concerns over data security, and disaster and recovery planning.

12.00 - 12.45

Simon Cox theAppStudio360 How Law Firms Can Benefit From Mobile Technologies In this seminar Simon Cox of theAppstudio360 takes a look at the irresistible move to mobile, and how law firms might benefit. Today Mobile, Cloud computing, Big Data and Social are changing everything from marketing and client engagement to empowering remote workers. The growing affordability of ICT solutions, choice and ease of deployment is levelling the playing field for small and mid sized firms, making them more competitive and creating new opportunities.

13.00 - 13.45

Osman Ismail DPS Software Why Move To The Cloud? Case Studies And Cost Comparisons Cloud computing gives firms and their users more time to focus on their legal work while providing them with a more flexible, reliable and cost-effective IT infrastructure. DPS Software, the premier supplier of hosted IT solutions to the UK legal sector will share their experience of moving over 100 law firms to the cloud. During this seminar, Osman Ismail, the company’s MD will present the benefits, the challenges and the pitfalls associated with this model.

14.00 - 14.45

Dinan Gunawardena Storisto An Orderly Demise - Secure Online Management The Internet has made life easier in so many ways. But, as we accumulate more information online it becomes increasingly difficult to manage. Dinan Gunawardena will demonstrate ‘Storisto’ the ‘white label’ digital estate management and CRM platform for legal firms. The service incorporates an online personal paperwork organiser for clients as well as a mobile app. His presentation will also cover an explanation about encryption and 2 factor security.

26

SEMINAR SCHEDULE

LEGALEX MAY 2014

15.00 - 15.45

John Espley Peapod LegalOffice Utilising Technology In The Small Law Firm Making the most of technology to ensure your firm is run efficiently. Allow you and your staff to focus on billable work.

16.00 - 16.45

Jo Lobb Reckon– Virtual Cabinet Streamlining Communications With Document Management, Client Portals & Electronic Signatures Learn how easy it can be to capture and work with your documents electronically. See how these can be represented as a “Pack or Bundle” for your remote access or your clients perusal. Realise how simple and efficient it is to communicate them to your client via a secure portal or how this provides portability of the bundle for your own use. Learn how this control will increase efficiency to help your business.

17.00 - 17.45

Joshua Lenon Clio Making The Numbers Work Practicing law is not just about client files and research, but also defining the value of your legal services. Too many advocates let their businesses suffer, failing to understand the finances of their files. Learn how to measure your firm’s worth, so that your billing and accounts meet your needs and your clients’ expectations in this session on tracking legal account receivables.


TECHNOLOGY THEATRE

> FRIDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

11.00 - 11.45

15.00 - 15.45

Dinan Gunawardena Storisto An Orderly Demise Secure Online Management

Joe Townley Townley Network Solutions Applications of Telecoms Technology For The Modern Professional Services Company

The Internet has made life easier in so many ways. But, as we accumulate more information online it becomes increasingly difficult to manage. Dinan Gunawardena will demonstrate ‘Storisto’ the ‘white label’ digital estate management and CRM platform for legal firms. The service incorporates an online personal paperwork organiser for clients as well as a mobile app. His presentation will also cover an explanation about encryption and 2 factor security.

An overview of the current state of the telecoms world and how new technologies can be used to increase efficiency, revenues and customer satisfaction while reducing costs. The presentation will include an explanation of VOIP and SIP telephony, a comparison of PBX vs. hosted systems, an outline of different data connectivity options such as EFM, FTTC, FTTP and etherner leased lines and choosing the right options for your business.

12.00 - 12.45

16.00 - 16.45

Practicing law is not just about client files and research, but also defining the value of your legal services. Too many advocates let their businesses suffer, failing to understand the finances of their files. Learn how to measure your firm’s worth, so that your billing and accounts meet your needs and your clients’ expectations in this session on tracking legal account receivables.

Making the most of technology to ensure your firm is run efficiently. Allow you and your staff to focus on billable work.

13.00 - 13.45

NOTES

Joshua Lenon Clio Making The Numbers Work

Jo Lobb Linden House Streamlining Communications With Document Management, Client Portals & Electronic Signatures

John Espley Peapod LegalOffice Utilising Technology In The Small Law Firm

Learn how easy it can be to capture and work with your documents electronically. See how these can be represented as a “Pack or Bundle” for your remote access or your clients perusal. Realise how simple and efficient it is to communicate them to your client via a secure portal or how this provides portability of the bundle for your own use. Learn how this control will increase efficiency to help your business.

14.00 - 14.45

Matthew Armitage & Steve Thorns Hosted Desktop Q&A Session Cloud Computing: Its Benefits And Your Concerns You will have the opportunity to put your questions about moving to and working in the Cloud directly to our sales and technical directors in this interactive questions and answer session. Areas for discussion will include moving your business to the Cloud, cost and efficiency savings, addressing concerns over data security, and disaster and recovery planning.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

27


LAW SOCIETY THEATRE

> THURSDAY

11.00 - 11.45

Pearl Moses The Law Society Legal Compliance Support In An Era Of Regulatory Change

The world has changed: clients want more for less, but don’t want to sacrifice levels of service or quality. Perhaps the only thing moving faster than clients’ expectations is technology. To succeed law firms need to blend technology and client service to suit their client base. Find out from its Operations Director, William Robins, how Keystone Law has risen to this challenge.

Exploring outcomes focused regulation (OFR) through more recent comments from the Solicitors Regulation Authority. In particular, their regulatory approach and perspective on areas such as risk, financial stability and best practice client care.

12.00 - 12.45

16.00 - 16.45

Prashant Joshi The Law Society Increasing Profit Through Managing Working Capital

Jonathan Smithers The Law Society The Law Society’s Conveyancing Portal: Information And Update

How can we face the current challenging financial environment and still be profitable? Is the economic climate really improving? How do we get to where we were before? Partners are, increasingly, asking these and similar questions. Typically, a practising firm would be using elements of working capital, such as work in progress and billing. This session looks at how we can use what we already have in place to increase profit.

The Portal is an online interactive forum wherein conveyancing professionals can communicate with each other, conduct due diligence on clients and other parties and which facilitates the conveyance of residential property via established protocols. The Society believes that this initiative has the potential to reshape the landscape of conveyancing. Find out first hand what the latest developments in the project to bring the portal concept to fruition as well as to hear further detail about the substance of the portal offering.

13.00 - 13.45

Jonathan Smithers The Law Society The Law Society’s Conveyancing Portal: Information And Update The Portal is an online interactive forum wherein conveyancing professionals can communicate with each other, conduct due diligence on clients and other parties and which facilitates the conveyance of residential property via established protocols. The Society believes that this initiative has the potential to reshape the landscape of conveyancing. Find out first hand what the latest developments in the project to bring the portal concept to fruition as well as to hear further detail about the substance of the portal offering.

17.00 - 17.45

Tim Livesly Solicitors Regulation Authority Managing Risk – It’s Good For Business! This presentation will give a preview of some of the key risks that will feature in the SRA’s Risk Outlook for 2014/15. This will give you insights into the risks in the legal services market that firms may be exposed to and will need to manage. You will gain an understanding of how the SRA is controlling these risks, and consider how managing these risks in your firm will protect both your clients and improve your competitive edge.

14.00 - 14.45

ABOUT THE LAW SOCIETY

This session will cover what the legal profession is doing to widen access to the legal sector, particularly in response to the Panel on Fair Access to the Profession’s 2009 Report, ‘Unleashing Aspiration’. Delegates will learn about specific social mobility initiatives including the Law Society’s Diversity Access Scheme and the PRIME work experience commitment.

The Law Society is delighted to offer delegates the opportunity to hear from top experts in the legal industry at the Law Society theatre. Dedicated to the business needs of legal firms, the Law Society theatre will feature presentations from practitioners, regulators and the Law Society’s leadership on an impressive range of topics including compliance, increasing profit through working capital, social mobility, insurance and the compensation fund, to name a few. It promises to be informative, engaging and focused on the needs of your business.

Lucy Scott-Moncrieff, Kathryn Davies, Kate Hursthouse, Tanny Massaquoi The Law Society Social Mobility In The Legal Profession

28

15.00 - 15.45

William Robins Keystone Law More For Less: Succeeding In A Competitive Market

SEMINAR SCHEDULE

LEGALEX MAY 2014


LAW SOCIETY THEATRE

> FRIDAY

11.00 - 11.45

Mark Stobbs The Law Society The Future Of Training For The Profession The SRA is looking at how training for the profession should be arranged for the future and is proposing significant change for the profession. This session will explore what the profession needs from its lawyers of the future. What are the key skills? How do you ensure that a flexible route to qualification maintains standards? Is an outcomes based approach the best way to ensure that skills and knowledge are maintained?

12.00 - 12.45

Prashant Joshi The Law Society How Do We Get From Cash Low To Cash Flow? Cash is critical to any practice. To survive in the current challenging financial environment, cash flow is a must! It affects all aspects of the practice and, to be effective, cash flow must be consistent and constant. Find out what you can do to ensure a constant flow of cash and discover what elements can help increase cash flow.

13.00 - 13.45

Elliott Vigar The Law Society The Law Society’s Conveyancing Portal: Information And Update

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

15.00 - 15.45

Pearl Moses The Law Society Legal Compliance Support In An Era Of Regulatory Change Exploring outcomes focused regulation (OFR) through more recent comments from the Solicitors Regulation Authority. In particular, their regulatory approach and perspective on areas such as risk, financial stability and best practice client care.

16.00 - 16.45

Elliott Vigar The Law Society The Law Society’s Conveyancing Portal: Information And Update The Portal is an online interactive forum wherein conveyancing professionals can communicate with each other, conduct due diligence on clients and other parties and which facilitates the conveyance of residential property via established protocols. The Society believes that this initiative has the potential to reshape the landscape of the conveyancing. Hear first hand the latest developments in the project to bring the portal concept to fruition as well as to hear further detail about the substance of the portal offering.

NOTES

The Portal is an online interactive forum wherein conveyancing professionals can communicate with each other, conduct due diligence on clients and other parties and which facilitates the conveyance of residential property via established protocols. The Society believes that this initiative has the potential to reshape the landscape of the conveyancing. Hear first hand the latest developments in the project to bring the portal concept to fruition as well as to hear further detail about the substance of the portal offering.

14.00 - 14.45

Mark Stobbs The Law Society Compensating Clients: Insurance And The Compensation Fund The profession has seen considerable turbulence in recent years in the insurance market and a number of new initiatives to address the concerns. In addition, the SRA is considering the future of the compensation fund and is likely to be asking questions about who it should cover and how far the contributions ought to reflect the risk of a particular practice. Mark assesses how sustainable existing arrangements are for todays professional.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

29


360 LEGAL GROUP THEATRE

> THURSDAY

11.00 - 11.45

Steve Billot Duff and Phelps The Challenges And Opportunities Facing The Changing Legal Market Given the multitude of challenges that face the legal profession it is no surprise that firms are struggling to cope with the speed of change that is required as well as the impact these changes have on firm’s cultures and structures. Steve will look at the reasons for the challenges and observe how some have succeeded whilst others have failed. Having been involved in some of the highest profile failures his insight into the sector will help many to understand what they have to do within their own business in order to survive.

12.00 - 12.45

Richard Burcher Validatum (UK) Ltd. Intelligent Pricing: 25% Profit Growth In One Year It is a myth that all clients are price driven. Clients actually seek increased certainty, predictability and manageability; transparency over pricing; and someone to share the journey. Perception of value has nothing to do with the hours. So while price is an important part of any negotiation, it is seldom the sole driver. Equally, a one-sizefits-all approach to pricing is fundamentally flawed. The ability to formulate and deploy bespoke pricing and payment solutions for each job and client is a critical skill and should be treated as such.

13.00 - 13.45 Converting Telephone Enquiries Into Profitable Business: Finding The Missing Millions! A recent survey by Ian Cooper, into how law firms handle incoming telephone enquiries from potential clients, has revealed an epidemic of missed business opportunities. Ian will present his special practical techniques, strategies and mindset that have helped 100s of legal firms double their conversion rates. This presentation will change the way you look at incoming enquiries and has the potential to generate huge amounts of new business.

14.00 - 14.45

Brian Rogers Riliance Compliance – Do You Have The Right Culture? The seminar examines the compliance landscape in which law firms operate and looks at some the issues that can negatively impact on a firm if its compliance culture is ineffective, for example, non-compliance, regulatory action, loss of indemnity cover, and reputational damage. If you have loose cannons, silos or staff that think they are above compliance then this seminar is for you!

SEMINAR SCHEDULE

Dez Derry CEO at mmadigital will walk you through the 4 key components of an effective digital marketing campaign for your law firm. Dez will show you real life examples of what firms can do to generate new business online.

16.00 - 16.45

Steve Arundale NatWest Bank PLC Banking The Legal Sector Steve’s presentation will detail why Banks have legal sector expertise, how banks determine the performance of legal firms, how firms improve their chance of winning bank support, the benefits of benchmarking and why cash ranks over profit in terms of assessing financial stability.

17.00 - 17.45

Ian Cooper

30

15.00 - 15.45

Dez Derry mmadigital Reaching The Consumer Using Digital Marketing

LEGALEX MAY 2014

Lesley Graves Citadel Law 2014 – The Defining Year In PI Insight into what will define the contenders to succeed in PI post LASPO and Legal Services Act. We will discuss the end of pre April 2013 cases; the effects of the referral fee ban; the winners and losers from M&A activity. We will consider 3 key areas for stability in PI, namely expertise and client care; risk management and governance; capital requirements and cash flow forecasting.

ABOUT 360 LEGAL GROUP 360 Legal Group are delighted to be sponsoring the 360 Legal Group Theatre at Legalex. We have pulled together a host of expert speakers from their field who will each cover a topic related to running a law firm effectively and profitably. Our speakers will help you to seek solutions to some of the challenges currently facing the legal market place and you will be armed with a host of ideas to take back to your practice.


360 LEGAL GROUP THEATRE

> FRIDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.legalex.co.uk for the latest information.

11.00 - 11.45

15.00 - 15.45

As many as 3000 firms are subject to the dilemma of merging and consolidation. The seminar will identify exit and succession solutions and ask ‘how do you find a suitable merger partner and who should make the approach?’ We will discuss how to negotiate the best deal and ensure your merger/acquisition is successfully integrated post merger as well as looking at the perils of DIY. If you are considering your future and would like advice and guidance on finding a merger partner then this seminar is not to be missed.

If an instability factor is a material breach, how can you ensure investigations satisfy the SRA? Learn the appropriate responses, how to handle the COLPs/COFAs relationship with the CEO or Managing Partner sensitively, and set up internal investigations and information barriers to evidence compliance and prevent inappropriate conduct from reoccurring. We’ll also address the central role of SRA Principle 2 (act with integrity), the least understood of all SRA Principles that offers most support with instability issues.

12.00 - 12.45

16.00 - 16.45

This lecture will set out 5 tips to help you succeed in attracting the right partners to your firm. It will cover all aspects of the process including designing the right role spec, advertising ploys, head-hunting strategies, business plans, making the correct offer and finally integration.

The seminar will review the impact of the changes to partnership tax in the Finance Bill 2014 and consider appropriate structures for law firms for the future which are both commercially sound and tax efficient.

13.00 - 13.45

NOTES

Viv Williams 360 Legal Group Merger And Consolidation Master Class

Andrew Roberts SSG LEGAL Hiring At Partner Level: 5 Tips For Success

Colin Taylor Willis, FINEX Global, UK Professional Indemnity Solicitors’ Professional Indemnity: 7 Ways To Reduce Your Premium

Tony Guise GUISE Solicitors Stabilising Instability: What Can The COLP/COFA Do?

Andrew Alder Saffery Champness Structuring Law Firms For The Future

This seminar illustrates the ways in which you can improve your chances of lowering your PI Insurance costs. It also provides guidance on dealing with insurers and brokers at renewal and highlights some of the mistakes some firms make when applying for renewal of their cover.

14.00 - 14.45

Pauline Freegard Ochresoft Technologies Platform, Process And Politics Making Technology Really Work For Fixed Fee Legal Services The competitive pressure is still on for many legal services, those that have operated on fixed fees for many years and those that are transitioning now. Pauline shares lessons learnt from the most (and least!) successful law firm projects, and looks into strategies for organising teams for maximum efficiency and commercial insights offered by the MBA programme.

MAY 2014 LEGALEX

SEMINAR SCHEDULE

31



Supporting Solicitors

365 days in the life of the Law Society Over the past 12 months the profession has faced unprecedented changes to the legal aid and civil justice systems, increased pressure to deliver more with less and continued economic uncertainty. It’s true to say that the past year has been a difficult one, but despite those challenges we’ve been committed to supporting our members through the hardships, representing their needs and delivering the best possible service we can to help them and their businesses.

Did you know? • Our staff spend over 48,000 hours every year influencing the legal environment.

You can find out about all the work we have been doing by visiting www.lawsociety.org.uk/ about-us/annual-review In the meantime take a look at just some of the things our teams have been doing to support members across England and Wales.

• We travelled over 1300 miles, visiting 11 separate cities in England and Wales, to bring you our civil justice road shows, explaining how the changes will affect you. • Our Practice Advice Service assisted with around 30,000 enquiries from solicitors across the profession in 2013.

Voice of the profession We’ve spent the last year championing your rights and making sure that your voices are heard. Here’s a selection of recent headlines: • Consumer law - We outlined the challenges of the Consumer Rights Bill to Government so the new law is as clear and simple as possible for businesses and consumers. • LLP tax reform - We voiced our opposition to new partnership tax rules which will put UK-based partnerships at a disadvantage. • Legal aid - We’ve spoken out against the devastating cuts to the legal aid budget and the impact they will have on access to justice. We know you need practical help and advice to adapt to the changes. That’s why we’ve held live webinars for members to ask questions and consulted with specialist practitioner groups and local law societies.

• Over 400 firms have now signed up to our Diversity and Inclusion Charter, pledging their commitment to promoting diversity, equality and inclusion throughout their work. That’s over one third of all solicitors in private practice. • Each month 190,000 people use Find a Solicitor to locate members. • During 2013 our library service helped members with over 12,000 legal research enquiries. • 58,000 members participated in our CPD conference, events and e-learning courses in 2013. • We’ve put together almost 100 different practice notes to provide our members with best practice advice on a range of topics including tax, regulation and compliance, property and professional development. In 2013 the practice notes were viewed almost one million times.

Visit www.lawsociety.org.uk/ about-us/annual-review for more facts about how the Law Society is helping solicitors across England and Wales.

Supporting Solicitors

www.lawsociety.org.uk/about-us/annual-review


STAND L252

MAKE THE SMART MOVE BY JOINING THE CLOUD In an increasingly competitive world, law firms need to adopt modern working practices in order to ensure long-term survival. Hosted Desktop UK provides more than 4,000 users across the professional sector with its intelligent cloud solutions. Find out how you could benefit by joining them…

Being described as having your head in the clouds used to be a criticism; especially in the business world. But now, the cloud is where all the smart money is – and not just because of the flexibility it allows in our increasingly digital economy. Cloud computing should be a serious consideration for any law firm looking to improve data security, increase practice management efficiencies and reduce IT costs. And since being able to demonstrate a business continuity plan is a requirement under the Law Society’s Lexcel accreditation, it’s a consideration that is becoming ever more pressing. Hosted Desktop UK (HDUK) provides cloud-computing services to the legal sector across the UK, storing software applications and data on its own secure servers and making them available to clients over the internet. The ‘hosted

HDUK’s legal clients report savings of eir up to 50% on th a er ov sts IT co three-year period.

SECURE YOUR COMPANY’S FUTURE WITH ONLINE BACKUP Online Backup gives users the ability to back up and restore data between local servers, PCs and laptops, as well as HDUK’s highly secure data centres.

desktop’ appears exactly as if it were running locally on your machine and is delivered in the same way regardless of where you are working, whether in the office on a PC, Mac or Linux, at home on a laptop or tablet, or on the move with a smartphone.

Key benefits:

Because HDUK stores all client data (including fully accessible email archives) within the UK, clients are assured of full compliance with data protection rules. Regular back-ups and replication (which are included in the fixed monthly fee) ensure that in the event of a disaster, your business can continue to operate as normal.

• •

The security of your data is our priority. HDUK owns its own servers (other cloud providers can’t claim this), which are housed in highly secure, military-grade data centres. They are protected

• •

Data security – double encrypted at source and transit, your business-critical data is safe in the event of failure of, or corruption to, your local server, PC or laptop. Multi-platform – available across a variety of operating systems including Windows, Linux and Mac OS. Web Access – once backed up, a file can be accessed from anywhere in the world, using any device with an internet connection. Flexibility – restore an entire computer or a single file. Efficiency – only changes are backed up, saving on processing power and time. Data is compressed to reduce transmission times. Your documents and emails are backed up, even when they are in use.

by sophisticated fire-suppression systems and have uninterruptible power supplies and self-generated power back-up in the event of grid failure; connectivity is provided by multiple high-speed feeds. Flexibility is also a key benefit of joining the cloud, and not just because it can combine the IT infrastructure of multiple offices, enabling all of your staff to work off the same system, no matter where they are, provided they have an internet connection. Cloud services are scalable, so they fully support merger and acquisition activity, enabling firms to open and close offices in different locations in response

to client demand – HDUK is generally able to have new users up and running with 24 hours’ notice. The financial impact is also key – HDUK’s legal clients report savings of up to 50% on their IT costs over a three-year period. And because being cloud-based precludes the need to buy expensive hardware, saves on licence updates and removes the sudden costs associated with calling out a technician to fix inevitable breakdowns, companies can bank on a fixed monthly fee for all of their IT needs. Requiring no capital outlay plus offering peace of mind and time to focus on what you do best, switching to the cloud presents a strong case for today’s forwardthinking law firm. It’s time to get your head around the cloud.

URL: www.hosteddesktopuk.co.uk EMAIL: contact@hosteddesktopuk.co.uk PHONE: 0203 239 6181

34

EXHIBITORS

LEGALEX MAY 2014


Want to see the app the whole business world is going to be using? LEGALEX-STAND L260 (IN FRONT OF KEYNOTE THEATRE)

TxtLog is an App on your iPhone (soon to be Android too) for business texting. It enables you to store all your important work texts safely in one place. You can view them on your phone or PC; print them; file them - even bill them to clients. TxtLog takes the risk and randomness out of modern business communication.

www. txtlog.co.uk

Making your work texts work for you.



STAND L134

VIRTUAL CABINET ISN’T THE FUTURE - IT’S HAPPENING NOW!

FROM LEGACY TO LEADING EDGE

Much , greater security productivity and access to documentation anywhere, anytime.

Virtual Cabinet unites industry strength document management with secure client communication in the cloud. This ‘best of breed’ document management system saves hundreds of hours of unproductive time spent looking for documents and seamlessly integrates with all the other software running in the office. The result is paper-light offices and much greater security, productivity and access to documentation anywhere, anytime.

BEFORE

Developed by Lindenhouse Software, a leading developer of document management software and with specialist expertise gained from over 2,500 implementations, Virtual Cabinet boosts efficiency in law firms like Atkins Thomson. The firm works with - and retains vast quantities of documents that are subject to complex approval processes that require input from colleagues and clients. Security is paramount.

Three years ago, Atkins Thomson, installed the Virtual Cabinet document management system in their London and Suffolk offices. Within hours of training, the ten-man team could locate documents quickly through the easy to use electronic search facility. “Paper management has always been an issue for the legal profession,” says Robert Dellow, partner at the Suffolk office of Atkins Thomson. “Our challenge is the fast retrieval of information. If the file is off-site, the process is slow and costly and if stored on-site, firstly you have to find the box it is in, pull out the paper file and then find it’s the wrong file. So much time is wasted.”

If you are running a legacy document management system and would like to see how far document management technology has advanced, then do visit us at Legalex. We make moving to Virtual Cabinet as quick and as pain free as possible by managing the complete process so you don’t need to worry about loss of time or manpower and to cap it all, we provide a complimentary data migration service from any other system.

Now, the team can collaborate on documents securely, track changes easily and include version information. All incoming post is scanned into Virtual Cabinet, which has ‘vastly reduced’ the number of filing cabinets required and “We print out less paper than we used to,” Robert says. “It’s not the future; it’s happening now.”

Virtual Cabinet takes the management of clients’ sensitive documents one step further with the aid of an integrated document portal that simplifies document authorisation. This innovation represents a major step forward in the professional markets served by Lindenhouse and enables the electronic and legally admissible sign-off of documents in the cloud.

Cabinet caters for an unlimited number of recipients and signatories on a single document and helpfully reports on who has or has not signed it. The process is fast and efficient and allows users to securely upload their documents to a hosted portal environment by a click of a button.

Unlike other document management systems, Virtual

URL: www.virtualcabinet.co.uk, www.lindenhouse.co.uk EMAIL: info@virtualcabinet.co.uk PHONE: Tel: 0845 1661165

AFTER MAY 2014 LEGALEX

EXHIBITORS

37


STAND L336

TAKING CONTROL OF JUDGMENT ENFORCEMENT facias, to take control of (seize) goods to secure the debt. This is ‘Enforcement Stage 1’ and the fees are set at £190 plus VAT and 7.5% of the sums to be recovered (the writ amount) exceeding £1,000.

With the introduction of Part 3 of the Tribunals, Courts & Enforcement Act 2007 and the subsequent Taking Control of Goods Regulations 2013 on 6th April 2014, the enforcement industry received its first significant legislative change for over 10 years. Here we look at the changes to High Court enforcement. High Court Enforcement Officers (HCEOs) must now send a ‘Notice of Enforcement’ letter to the judgment debtor giving them seven clear days to make payment of what they owe in full. This notice falls under the first of four new stages known as the ‘Compliance Stage’. If they pay

38

The case could move to ‘Enforcement Stage 2’ if when the EA attends the debtor refuses to agree to an acceptable payment arrangement and/or sign a controlled goods agreement (walking possession). The case can also be moved to Stage 2 if the debtor breaks an agreed payment arrangement from a previous stage. The fee for this stage is a flat £495 plus VAT.

in full within this time, they will only be charged a fixed fee of £75 plus VAT.

If the EA has to arrange the removal of goods, the ‘Sale or Disposal Stage’ is triggered. The fee for this stage is set at £525 plus VAT and 7.5% of the debt over £1,000. This will include the disbursements incurred for removal such as a tow truck.

If the debtor cannot pay in full or makes no contact within the notice period, the Enforcement Agent (EA) attends with a writ of control, the renamed writ of fieri

Goods taken into control and removed must be held for seven clear days before sale, rather than the four days stated in the previous regulations. Locksmith,

storage and auctioneers fees are recoverable from the debtor or from the proceeds of sale. The current abortive fee of £60 plus VAT has been replaced by the Compliance Fee, set at £75 plus VAT, which is payable by the creditor if the matter is unenforceable. Days and times of attendance have changed to allow enforcement seven days a week between 06:00 and 21:00. Enforcement outside these times may be permitted if there is good reason. HCEOs can still force entry to commercial premises. However, in residential premises, they may no longer enter through a window, just through a normal means of access such as a door. The ‘tool of the trade’ exemption rules are pretty much unchanged, except that the regulations now state that any claim can only be made for goods up to a value of £1,350. Under the new regulations, all EAs have to be certificated by a judge, in a similar way to bailiff certification, to demonstrate their knowledge of the relevant laws and that they are a fit and proper person. The Sheriffs Office are Authorised High Court Enforcement Officers, covering all of England and Wales. We are the firm featured in the award-winning BBC show ‘The Sheriffs Are Coming.’

FIND OUT MORE

The Sheriffs Office

If you would like to find out more, please come to our seminar on the new regulations in the Hot Topics theatre, visit us on stand L336, or download our free eBook ‘Guide to Enforcement’ at thesheriffsoffice.com/eBook

Email: info@thesheriffsoffice.com

EXHIBITORS

LEGALEX MAY 2014

Web: thesheriffsoffice.com Tel: 0845 688 9757


Whether your in-house team needs assistance at busy times, you’re looking to cut costs, or you just want to up your game on delivering round-the-clock customer service, Moneypenny can help. We’re experts in looking after calls for law firms.

0333 202 1005 moneypenny.co.uk hello@moneypenny.co.uk

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STAND L134

LET YOUR CLIENTS DO YOUR MARKETING FOR YOU

In favour or not, the public are becoming more accustomed to searching for legal services via the internet and not in their local high street or newspaper!

Client feedback for legal services – it’ll never take off, will it? You may agree with it, like it, or be concerned about the possibility of negative feedback, but that doesn’t mean it will pass the legal services profession by! It’s fast becoming a concern when a business doesn’t display verified public feedback and it’s almost being expected by some consumers. If consumers can’t give feedback and they’re not happy, some are turning to commenting on blogs, where there is no control and no right of reply at all. How can a business defend itself if they limit themselves to this scenario only? You only have to look at the travel business, or even at the market for tradespeople like plumbers and builders, to know that being informed by `feed-

URL: www.checkaprofessional.com EMAIL: info@checkaprofessional.com PHONE: Freephone 0808 901 9042

back` before buying is now considered essential for many consumers.

You can’t expect to stand out from the crowd using the same marketing strategy as everyone else!

Is your business one of those saying, “I’ll wait, sit tight and see what happens”? Why wait for your competition to make the first move and get ahead of the game? For some, the temptation to be a follower and never a leader is the easy option; why be different? This might have almost been the norm in years gone by, but nowadays with the big supermarkets now offering legal services along with blanket marketing and many high streets going to the dogs due to the internet, being different may be the only way to get in front of your prospective clients!

One thing’s certain; you can’t expect to stand out from the crowd using the same marketing strategy as everyone else!


HG

PRACTICE GROWTH IN 3 SIMPLE STEPS

VISIT STAND L264 TO DISCOVER THE SECRET OF

PRACTICE GROWTH IN 3 SIMPLE STEPS HEALDEN GROVE LIMITED Solutions for Professionals

017 062 12345


St risto

What is Storisto?

Storisto is a ‘white label’ online digital estate management and CRM platform for legal firms. The service incorporates an online personal paperwork organiser for the client as well as a mobile app.

What does it do?

It gives clients peace of mind, allowing them to easily manage their paperwork and digital estate (passwords, account details, photos, files) as well as ensuring that upon death this information is not lost. When settling a client’s affairs, probably the main problem is ascertaining what accounts are held and gaining access to them. Storisto enables the client to store vital information in one place so that, when they die, it is dealt with in accordance with their wishes, subject to the terms of the third party providers.

What are the benefits for legal firms?

It allows the legal firm to provide an enhanced service and increases client engagement by providing a central place for a user to review their Will and other legal documents. It also provides a way for the legal firm to make their client aware of new products, services and changes to legislation. As the service incorporates the legal firm’s corporate identity, their brand is continually reinforced, enhancing the client relationship, helping to develop a lifelong client.

Stand L160

For further information call 01223 782182 or visit www.storisto.co.uk Legalex 2014 showguide ad.indd 1

tigereye “The future depends on what you do today” Mahatma Gandhi

17/03/2014 10:22:53

Come to stand L334 and enter our competition to win a cuddly Tiger! • Document Management • Email Management • Process Automation • Dark Data Control • App Development • Technical Support • Training

tigereyeconsulting.com Stand L334



Visit us at Stand L4 Next to the OYEZ Round Table Feature


ARE YOU IN GOOD COMPANY? OyezTeam: Specifically tailored to the needs of the legal office

We aim to help legal firms meet their office procurement needs whether this is simply to reduce their like for like purchasing costs, to improve processes or to consolidate purchasing across multiple areas for even greater savings. And unlike other office solution companies our range of products and services has been specifically tailored to the needs of the legal office. In these challenging economic times most firms are under pressure to keep tighter control of their costs. Whilst the regular review and cost analysis of suppliers can identify potential savings, a single source supplier strategy can offer considerable competitive advantages. Not only can substantial savings be made in the cost of both time and management required to oversee multiple supplier relationships, by reducing the complexity of your supply chain a business can benefit from one main point of contact improving productivity, driving efficiencies and resolving issues more quickly.

VISIT US On Stand L20 or come along to one of our Round Table Sessions for more information on how we can help you cut costs and increase the efficiency of your firm’s procurement process. Or visit us online at: www.oyezteam.co.uk

FIVE REASONS WHY YOU SHOULD CONSIDER CONSOLIDATION: 1. Economies of scale: leverage your spend across a range of business services by using one supplier with maximum buying power. 2. Greater control of expenditure: through bespoke customer catalogues and a controlled, online ordering process. 3. Greater visibility of spend: through a single consolidated invoice and one set of tailored management reports. 4. Increased efficiency: by implementing one order, one invoice and one delivery therefore reducing your cost to process. 5. Excellent Service levels and expertise: through a specialist customer helpdesk and a local and dedicated account management team. Helping you to achieve more, for less If you are currently using a range of suppliers for other areas of your business, OyezTeam can help you to work smarter.


FIND OUT WHY SO MANY LEGAL FIRMS ARE OVING TO OYEZFORMS Oyez Legal Forms: Used and trusted by more than 3000 UK legal & professional practices

made the entire process more efficient and controlled.”

In 2011 Nick Hodges, MD of Oyez, set a task for his development team; meet the challenges that our customers are facing from the changes taking place in the legal market. “It is essential that we understand how the needs of our customers will change with the advent of ABS’s and new business model”’ Nick said. “As MD I am responsible for ensuring we deliver systems that meet our client’s requirements”. We understand the increasing importance of competitive pricing as many solicitors face on-going pressure to cut business costs. In response, Oyez have invested in the development of innovative form systems whose objective is to deliver intuitive, more efficient forms completion with

VISIT US

reduced costs and managed risk to all OyezForms customers. With a view to simplifying legal processes, Oyez investigated the actions required to fill in specific forms. This led them to the development of their innovative range of Premier Divorce Systems. This range includes an intelligent, easy-to-complete Word FormE, a Reachout Questionnaire that allows clients to create and submit their assets and liabilities details electronically and a Divorce Workflow that avoids the requirement for repetitive entry of case information. According to Mike Boynes, OyezForms Sales Director, “divorce forms have traditionally presented a time-consuming paper chase for family law practitioners. We’ve essentially

Oyez’s innovative approach continues. After developing a new version of IHT400, Oyez focused on LPA and CoP forms. Creating a Lasting Power of Attorney is quite an intensive process in terms of time and the amount of paperwork required. This led to the development of Oyez’s Premier LPA (combined) and CoP Workflow systems. Both of these systems offer solicitors the opportunity to significantly reduce the time and laborious repetitive data entry previously experienced when completing these forms. Oyez’s development team have recently focussed their talents and resources on developing an E-Submissions solution. “Our aim was to reduce the risks associated with online submissions of MR01” reports Mike. “The new Oyez Gateway, manages those risks and ensures submissions are delivered correct and on time”. Nick Hodges believes that the future is positive. “Every day more top law firms move to OyezForms. They do so to gain the advantages of a forms system that is more reliable, more cost-effective and that they know will meet their actual day-to-day requirements”.

On Stand L20 or join us at an OyezForms Round Table Sessions for product demonstrations and information.Or visit us online at www.oyezforms.co.uk


OUR SUPPORTERS THE LAW SOCIETY The Law Society of England and Wales is proud to support Legalex, the first national exhibition for the legal profession. The Pyrsm Group has a strong track record delivering industry events and has worked hard to tailor the content and exhibitors to the specific needs of solicitors. Legalex promises to be an invaluable resource and learning opportunity for solicitors. Established in 1825, The Law Society of England and Wales is the independent professional body that works globally to support and represent solicitors, promoting the highest professional standards and the rule of law. From negotiating with and lobbying the profession’s regulators, government and others, to offering training and advice; the Society protects and promotes solicitors across England and Wales. The Society provides a wide variety of products and services to support

BASDA BASDA is the Business Applications Software Developers’ Association, a not-for-profit, self-funding membership organisation representing the leading suppliers of specialist business software. Although based in the UK, membership is available to developers/suppliers and partners from anywhere in the world who have an interest in the UK market. Members come together to share knowledge and expertise, and to represent the sector’s interests with UK and EU government bodies. These aims are achieved through specialist interest groups covering such topics as Cloud Awareness, eBusiness, Public Sector and Green IT,

THE CPD CERTIFICATION SERVICE

solicitors and also helps consumers find legal experts and understand common legal issues. With over 166,000 members ranging from sole practitioners to solicitors practising in global law firms across a broad spectrum of practice areas, the Society is the voice of the solicitors’ profession. We support our diverse membership by tailoring products and services to their specific needs, helping them to develop their careers and businesses in a changing legal landscape. The Law Society is delighted to support the inaugural Legalex which promises to bring top experts in the legal industry under one roof for two highly informative and interactive days.

as well as areas more specific to the types of business software provided by our members such as HR & Payroll, and Financials. BASDA is recognised as the voice of the industry by many central government departments, and is uniquely placed to interpret legal and regulatory change to members, and to lobby government on behalf of its members. For more information visit www.basda.org.

Modern society has established itself in an era of rapid technological developments, fast-changing consumer needs and continuously adapting working environment. More people are aware of the importance of professional training, and the need to enhance skills to stay effective in the workplace. Continuing Professional Development (CPD) is the term used to describe the commitment to lifelong learning, a skill that is invaluable to all people across every segment of society.

methodologies to learning, ideas, training techniques, best practice, news and information in order for an individual to invest in their professional knowledge. Continuing Professional Development can be more clearly explained as the learning activities through which professionals develop their abilities and ensure they remain effective.

Employers and institutions across industries are adopting a structured approach to learning in order to retain key staff, develop the skills & knowledge within the organisation to maintain a sustainable and competitive advantage. There are no fixed or standard approaches to Continuing Professional Development. CPD combines different

CPD in itself promotes the concept of ‘professionalism’ however the requirements of CPD vary from organisation to organisation based on differing objectives, from external delegate-based activities to internal training needs. Call us on 0208 840 4383 for a more detailed conversation.

SPG - THE SOLICITOR SOLE PRACTITIONERS GROUP “Inspiring, leading and representing solicitor sole practitioners in England and Wales” SPG is here to help you set up as an SP, run your firm and grow your firm or close your firm. Whatever stage you’re at, we can provide you with support and guidance, from a wealth of experience within our Committee (made up of sole practitioners) and our contacts. SPG has two aims.

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SUPPORTERS

LEGALEX MAY 2014

The first is to represent the interest of their members within the Law Society and to other bodies, such as the SRA, and to ensure that decisions taken do not compromise or adversely affect Sole Practitioners. SPG also responds to consultations issued by the SRA and other bodies and in this way the expertise and experience of members can help to provide a broader and more informed view. The second is to support members through local groups organising, training, conferences and communicating via SOLO magazine, email bulletins and our website. Visit us at www.spg.uk.com and on LinkedIn.


CONCIOUS SOLUTIONS I’ve known the Prysm Group for over ten years and love what they’ve done with Accountex and am pleased to see them making a commitment to the legal sector by running Legalex in 2014. Running both shows side by side at the ExCeL centre is a great idea and I think will give delegates from both shows the chance to have a quick look at what their peers in the other sector are doing. Working specifically with the legal sector, we help law firms maximise their marketing investment, whether it’s through a striking, conservative or contemporary website design, mobile website, a killer Search Engine

360 LEGAL GROUP 360 Legal Group are proud to be supporting Legalex in 2014 and look forward to working with the Prysm Group to ensure that this event is as successful as the others that they have established. We believe that Legalex will be the perfect platform to bring solicitors and legal service providers together from all over the country under one roof – working together to be stronger. 360 Legal Group has helped numerous firms with their strategy, business development and the implementation of change within their organisation. With the introduction of outcome focused regulation we are now also able to offer compliance support

ILFM The Institute of Legal Finance and Management (ILFM) is delighted to be a supporter of Legalex. The ILFM is the leading education authority and membership body in England and Wales for legal finance, administration and practice management professionals. We have served our members for over 35 years offering professional qualifications, support and training and during this time, we have developed and expanded to embrace all aspects of legal practice. Whilst our foundation remains solidly in legal accounting, many of our members have more diverse roles that see them taking responsibility for Practice Management, Human Resources, IT and Regulatory issues. Many of our members have been appointed to the new role of COFA (Compliance

Optimisation or Pay Per Click strategy, or realising the value of utilising effective email marketing. As legal sector digital marketing specialists, we’ve also developed all kinds of technology helping save firms time and money including SecureForms, online payments, online calculators, BillPay and Client Satisfaction Surveys. If that’s not enough, we work with firms to develop CRM systems and Intranets too. We currently work with 45 of the top 500 UK law firms and five of the top 100 UK law firms.

to law firms, as we believe that this goes hand in hand with good business practice. Any event that helps solicitors to apply a much greater emphasis on running their practice as a business can only be a step in the right direction. We feel sure that our members and clients will want to attend and would not hesitate in recommending the event to any law firm that is serious about continuing to offer a first class service in an increasingly tough environment.

Officer of Finance & Administration) or are instrumental in supporting the role. We are looking forward to working with the Prysm Group and other supporters of this event, which has the potential to bring legal service providers, finance and accountancy professionals and business support specialists together for the first time; providing a unique opportunity for all attendees to drive forward innovation, excellence and learning - key attributes that characterise both the ILFM and its members. To find out more about the ILFM, visit our website www.ilfm.org.uk

MEDIA PARTNERS THE LAW SOCIETY GAZETTE

MODERN LAW MAGAZINE

The Law Society Gazette is the journal of record for solicitors in England and Wales since 1903. The weekly magazine has a circulation of 118,112 and on line traffic of 1,964,699. The Law Society Gazette is uniquely placed to reach and engage with every solicitor in England and Wales. www.lawgazette.co.uk

Welcome to the home of Modern Law, an exciting new brand encompassing both a flagship publication and high profile associated events. This new brand has been created in response to the commercialisation of legal services following de-regulation of the legal market. www.modernlawmagazine.com

MAY 2014 LEGALEX

SUPPORTERS

49


Paralegals can work on cases with less than 1 hours notice BOOK on the website www.dcmparalegals.com Key points: • Paralegals work across England and Wales • Paralegals can work virtually from our office • Paralegals cost from as little as £15 per hour (over ten hours per job) • Paralegals can act as agents at court • Paralegals can produce bundles, sift evidence and take witness statements • Paralegals can take attendance notes saving time for solicitors • Our paralegals can travel EU and Worldwide • Paralegals have access to leading case archives • Paralegals can undertake case research • Our paralegals also have access to some of the lowest cost barristers in England and Wales

Call us now on 0800 756 5609

Our paralegals have already worked for solicitors with them stating:

“An excellent service from DCM Paralegals we would use them again. The paralegal was easy to relate to and able to follow instructions but also act on their own initiative as needed. We will be instructing them again!” Paul, Preston


FOR MORE INFORMATION ABOUT HOW YOU COULD BECOME A LEGALEX SPEAKER OR EXHIBITOR AT THE 2015 SHOW PLEASE CALL SCOTT HIDER – GROUP EVENT DIRECTOR ON 01179 902005 OR EMAIL SCOTT.HIDER@PRYSMGROUP.CO.UK

5


EXHIBITOR LISTINGS 360 Legal Group Stand number L40 360 Legal Group provides a range of practical consultancy & business support services to its member law firms to enable them to manage & market their practices more successfully and profitably. 01275 465540 www.360legalgroup.co.uk Advanced Computer Software Stand number L150 Advanced is a leading provider of software and IT services to the UK legal market which enable organisations to improve efficiency, reduce costs and drive growth. With over 5000 clients, we have the knowledge, track record and service capability to help you successfully implement a new system. 0845 160 6162 www.advancedcomputersoftware.com BARBRI International Limited Stand number L330 To date more than 1 million US and international law graduates and practitioners have used BARBRI to prepare for the American bar exams. We combine cutting-edge BARBRI AMP technology with exam specific experience and expertise to teach you exactly what you need to know to pass the first time. 02034053531 www.barbri-international.com Brother UK Ltd Stand number L102 Brother is a leading global provider of printing technology solutions – including design, manufacturer and distribution of printers, multifunction printers, mobile printers, labellers and fax machines. We develop solutions that increase efficiency, save time and achieve best value, now and in the Future 0161 330 6531 www.brother.co.uk

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EXHIBITOR LISTINGS

Checkaprofessional.com Stand number L130 Legal comparison websites are not going to go away, say The Legal Services Consumer Panel. Checkaprofessional.com is a venture from award-winning Checkatrade. Its success is based on vetting and providing verified feedback which enables consumers to make a more informed choice in Legal Services. 0808 901 9042 www.checkaprofessional.com Cityjobs.com Stand number L202 CityJobs.com is a specialist job site for finance professionals, offering jobs for all levels of experience and across all financial sectors including Banking, Accounting, Finance, Legal, Insurance, IT and Sales & Marketing. 0844 561 0027 www.cityjobs.com Clio Stand number L136 Clio is a practice management system produced with the cooperation and advice of Law Societies. Cloud-based and mobile friendly, it delivers all the tools modern firms need to run their practice: calendaring, time tracking, document management, trust accounting, managing retainers, and billing. +44 77 2580 7200 www.clio.eu Cognito Software Stand number L112 Cognito software is one of the UK’s’ leading legal software providers, providing Case Management, Practice Management and Legal Accounting solutions to over 2500 solicitors spread across nearly 400+ legal firms in the United Kingdom. 0121 314 7745 www.cognitosoftware.com

LEGALEX MAY 2014

Conscious Solutions Stand number L226 Since 2003 we have been working with law firms helping them design, build and improve their websites. Whether it’s designing a new website, getting a mobile optimised website live or improving search engine rankings, everything we do is aimed at improving your website and online marketing strategy. 0117 325 0200 www.conscious.co.uk DCM Paralegals Stand number L220 Paralegals work at the heart of the legal industry and our award winning not for profit paralegals are working alongside legal firms in England and Wales. Outsourcing legal work to qualified paralegals costs from £15 per hour*. If you want to save costs on a case use paralegals. *ten hour jobs. 08455280930 www.dcmparalegals.com DictateNow Stand number L166 DictateNow is the largest transcription outsourcing company in the UK. We provide a no obligation transcription and document production service to law firms, barristers, MPs and FTSE250 firms. DictateNow has ISO27001, is registered with the ICO and is compliant with the SRA guidelines. 0845 6017726 www.dictatenow.com DPS Software Stand number L224 Founded over 28 years ago, DPS Software are one of the UK’s longest standing providers of legal IT solutions. Serving over 600 practices and 15,000 individual users, DPS have built a strong market position thanks to their award-winning practice management solutions. 020 8804 1022 www.dpssoftware.co.uk Employment Law Essentials Ltd Stand number L266 By adding this leading online HR Portal to compliment their offline services, law firms can quickly secure a competitive advantage. Described as ‘the Waitrose of HR Portals’ it is the ideal choice for law firms looking for an intuitive system to meet client needs. 0870 300 3809 www.employmentlawportal. com

Equilibrium Security Services Ltd Stand number L332 Equilibrium Security Services was born out of a desire to protect business’ from cybercrime. Technical Director, Anish Chauhan, who has 15 years’ experience in the field, founded the company in 2012 and has since helped companies of varying sizes construct a secure network infrastructure. 0121 663 0055 www.equilibrium-security. co.uk Healden Grove Ltd Stand number L264 Recognised as a formidable business development force in the accountancy profession since 1991, we are proud to launch a range of solutions specifically for the legal sector. Attracting and winning bigger and better commercial work for law firms, is the ethos behind all we do. 017 062 12345 www.healdengrove.co.uk Hera Indemnity Stand number L30 Hera Indemnity, located in the City of London, is an independent and specialist broker providing Solicitors with Professional Indemnity Insurance. Authorised and regulated by the FCA, Hera Indemnity has an experienced team of insurance brokers working within the London and Lloyd’s insurance market 0207 868 2494 www.heraindemnity.co.uk Hosted Desktop UK Stand number L252 Hosted Desktop UK provides cloud computing services to the legal profession across the UK. Our team have over 25 years’ experience and we currently have in excess of 2000 users, in over 300 legal, accountancy, and other professional practices, who benefit from our ‘office anywhere’ cloud solution. 0203 239 6181 www.hosteddesktopuk.co.uk Institute of Legal Finance & Management Stand number L206 The ILFM is the UK’s leading education authority and membership body for legal finance, administration and practice management professionals. For the last 35 years we have been dedicated to driving innovation, education and the promotion of excellence throughout the legal finance sector. 020 8302 2867 www.ilfm.org.uk


IRN Research Stand number L312 Established in 1991, IRN Research is your first contact point for client satisfaction surveys and market research services. Our clients include law firms of all sizes, other legal services providers, and suppliers to the legal sector. 0121 635 5210 www.irn-research.com KYOCERA Document Solutions UK (Ltd) Stand number L230 KYOCERA Document Solutions UK Ltd has been supporting professional firms across the UK for over 25 years. With a wealth of experience in providing the document solutions that the legal sector needs our experts have an excellent track record in bespoke solutions which deliver results. 08457 103104 www.kyoceradocument solutions.co.uk Legal TX Stand number L210 We make it our business to focus on yours. Along the way our own business has attracted recognition. Legal TX is both an award-winning supplier and an award winner for its range of products. For 22 years we’ve been servicing more than 7,000 customers nationwide. 0121 652 9192 www.legaltx.co.uk LexisNexis Stand number L152 Over the past 200 years, LexisNexis has taken the lead in providing legal practitioners with all the resources they need to get them through their working day. 0845 3701234 www.lexisnexis.co.uk/en-uk/ home.page Lindenhouse Software Ltd Stand number L134 Affordable Document Management & Portal solutions for the Legal Sector with over 2,500 installations. Our Virtual Cabinet includes a fully integrated document Portal, providing secure client document publishing and audited client sign off. 0845 166 1165 www.lindenhouse.co.uk

Mark Carr Photography Stand number L310 The business was originally set up by former solicitor Mark Carr in 2003 to provide specialist services for litigation. Since 2003 the firm has expanded and now supplies a range of marketing and photography services. Come and say hello and find out how we can sell you. You could be surprised! 01539534546 www.markcarrphotography. co.uk Modern Law Magazine Stand number L132 Welcome to the home of Modern Law, an exciting new brand encompassing both a flagship publication and high profile associated events. This new brand has been created in response to the commercialisation of legal services following de-regulation of the legal market. 01765 600 909 www.modernlawmagazine. com Moneypenny Stand number L254 As the UK’s leading Telephone Answering & Outsourced Switchboard Service, Moneypenny delivers extraordinary Receptionists, and more recently innovative voice recognition technology, to meet a firm’s requirements of cutting costs whilst maintaining high service levels. 0333 202 1005 www.moneypenny.co.uk MyFirmsApp Stand number L214 Join us on stand L214 for the launch of the NEW legal App. See how Apps are changing the way we engage with current customers and attract new ones. Become an early adopter of App technology in the legal profession for rapid ROI Register for a free App demo online at www.myfirmsapp.co.uk 0800 803 0826 www.myfirmsapp.co.uk NOW: Pensions Stand number L311 NOW: Pensions is an independent, multi-employer trust serving thousands of employers and hundreds of thousands of employees from a wide range of sectors. NOW: Pensions offers a simple and cost effective workplace pension solution direct to employers and via advisers and the payroll sector. 0333 33 222 22 www.nowpensions.com

Ochresoft Technologies Stand number L154 OchreSoft Technologies Ltd is a privately owned company formed in 2003. We are an independent software house specialising in business process optimisation, specifically for the legal application market. 01793 836 730 www.ochresoft.com OyezTeam Stand number L20 The Oyez brand has a long and close relationship with legal practitioners. Today, OyezTeam brings together an extensive range of products and services for the legal office. We tailor our offers to meet the requirements of our clients and to deliver substantial savings and operational efficiencies. 08450 17 55 17 www.oyez.co.uk Peapod LegalOffice Stand number L164 For more than 20 years Peapod has been refining its legal software based on user feedback. LegalOffice LA in the cloud is the most popular cloud legal software solution for high street law firms that practice in the common areas of law. 0845 683 2517 www.legaloffice.co.uk/index. php Quiss Technology Plc Stand number L250 Quiss Technology plc provides a comprehensive range of hosted or on premise IT and telephony support services for businesses across the UK, exploiting technology to deliver commercial advantage and business benefits to companies in a wide range of sectors and in particular, the legal market. 0845 128 0052 www.quiss.co.uk Search Star Ltd Stand number A262 We are a PPC agency based in Bath that specialises in driving high quality traffic, leads & new business for legal clients. When we set up in 2005 our 1st client was in the legal sector & we still love legal clients. Please stop by our stand & we’ll happily review your webtraffic generation strategy 01225 583838 www.search-star.co.uk

Searches UK Ltd Stand number L4 Searches UK is a leading conveyancing search provider in England & Wales, we offer Solicitors and conveyancers a first class service that delivers residential and commercial property searches. We value our clients and guarantee a quick, reliable and cost effective service as well as tailored bundles 0845 241 1815 www.searchesuk.co.uk SmartSearch Stand number L236 SmartSearch is a unique Anti Money Laundering (AML) platform incorporating fully automated Sanction, PEP, SIP and RCA screening, along with Daily Monitoring. The SmartSearch platform is a “one-stop-shop” platform to verify both Individuals and Businesses, it is the only AML resource you need. 01133 339 794 www.smartsearchuk.com SPG Stand number L314 SPG – the Solicitor Sole Practitioners Group Inspiring, leading and representing solicitor sole practitioners in England and Wales 01795 663 555 www.spg.uk.com Storisto Stand number L160 Storisto is a ‘white label’ digital estate management and CRM platform for legal firms. The service incorporates an online personal paperwork organiser for the client as well as a mobile app. In addition to providing an enhanced service, Storisto enables legal firms to reinforce their brand. 01223 782182 www.storisto.co.uk The Law Society of England and Wales Stand number L124 Established in 1825, The Law Society of England and Wales is the independent professional body that works globally to support and represent solicitors, promoting the highest professional standards and the rule of law. +44(0)20 7242 1222 www.lawsociety.org.uk

MAY 2014 LEGALEX

EXHIBITOR LISTINGS

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The Sheriffs Office Stand number L336 We are Authorised High Court Enforcement Officers and Certificated Bailiffs, operating throughout England and Wales. We support individuals, businesses and solicitors by enforcing judgments and orders, providing a fast and effective solution for recovering what they are owed. 0845 688 9757 www.thesheriffsoffice.com

TxtLog Stand number L260 Make your texts work - TxtLog is text messaging for business. TxtLog messages are recorded, printable, file-able, permanent, safe and chargeable. Use TxtLog just like an ordinary text message and you have a permanent record and you can charge clients for them 0203 633 2461 www.txtlog.net

theAppStudio360 - mobile app development company Stand number L50 theAppStudio360 is a mobile app development company. We specialize in working with professional services such as legal, finance and management consultants who want to take advantage of mobile technologies. We work with you from mobile strategy development to solution implementation. 0844 891 0380 www.theappstudio360.com

Wesleyan Assurance Society Stand number L156 Wesleyan Assurance Society, our parent company, has been looking after the finances of clients since 1841. In more recent times, Wesleyan for Lawyers was created to meet the financial needs of law firms and lawyers throughout their careers. Working with lawyers, we have focused on the full cycle of 0800 980 6344 www.wesleyan.co.uk

Tiger Eye Consulting Ltd Stand number L334 Tiger Eye provides cutting edge solutions and consultancy to the professional services market. We specialize in providing Document, Content and Email Management solutions to the Legal sector using best of breed products. 0845 0844 374 www.tigereyeconsulting.com

X-Genics Limited Stand number L114 X-Genics is a leading supplier of outcomes focused and risk based compliance system. Our approach is a preventative systems that takes compliance to the front line, so that risk is managed before it manifests into an incident, and staff learn very quickly how to deliver good quality managed service 0845 680 9204 www.xgenics.com

TotallyLegal Stand number L2 TotallyLegal is the #1 specialist legal job site for lawyers, barristers, paralegals, and legal PAs, with over 6,500 jobs on site. TotallyLegal covers private practice, in-house and public sector roles, as well as vacancies from Magic and Silver Circle firms. 0207 348 5010 www.totallylegal.co.uk Townley Network Solutions Stand number L232 Townley Network Solutions are the complete provider of corporate telecoms. We have over twenty years experience in delivering value for money, exceptional customer service and innovative telecommunications solutions and advice. At Legalex, we are demonstrating the Mitel 5000 Communications Platform. 03707777970 www.townley.co.uk

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EXHIBITOR LISTINGS

LEGALEX MAY 2014

EXHIBITOR A - Z 360 Legal Group

L40

Advanced Computer Software

L150

BARBRI International Limited

L330

Brother UK Ltd

L102

Checkaprofessional.com

L130

Cityjobs.com

L202

Clio

L136

Cognito Software

L112

Conscious Solutions

L226

DCM Paralegals

L220

DictateNow

L166

DPS Software

L224

Employment Law Essentials Ltd

L266

Equilibrium Security Services Ltd

L332

Healden Grove Ltd

L264

Hera Indemnity

L30

Hosted Desktop UK

L252

Institute of Legal Finance & Management

L206

IRN Research

L312

KYOCERA Document Solutions UK (Ltd)

L230

Legal TX

L210

LexisNexis

L152

Lindenhouse Software Ltd

L134

Mark Carr Photography

L310

Modern Law Magazine

L132

Moneypenny

L254

MyFirmsApp

L214

NOW Pensions

L311

Ochresoft Technologies

L154

OyezTeam

L20

Peapod LegalOffice

L164

Quiss Technology Plc

L250

Search Star Ltd

L262

Searches UK Ltd

L4

SmartSearch

L236

SPG

L314

Storisto

L160

The Law Society of England and Wales

L124

The Sheriffs Office

L336

theAppStudio360 - mobile app development company Tiger Eye Consulting Ltd TotallyLegal

L50 L334 L2

Townley Network Solutions

L232

TxtLog

L260

Wesleyan Assurance Society

L156

X-Genics Limited

L114


FLOOR PLAN

4

KEYNOTE THEATRE

PRACTICE MANAGEMENT THEATRE

L50

L164 L166

L264 L266

L160 L162

L260 L262

L154 L156

L254 L256

L150 L152

L250 L252

THE TECHNOLOGY THEATRE

HOT TOPICS THEATRE

NETWORKING AREA

L40

L336 L334

360 LEGAL

L134 L136

L230 L236

L130 L132

L232

L30

LAW SOCIETY

L124

L224 L226

L332 L330

CONCIOUS MARKETING

L220 NETWORKING AREA

L314

L20 L114 THE ROUND TABLE

L110

L112

L214 L216

L312

L210

L310

L4

L104 L106

L204 L206

L2

L100 L102

L200 L202

THE HUB

ACCOUNTEX THIS WAY

L311

VISITORS ENTRANCE

2014

MAY 2014 LEGALEX

FLOOR PLAN

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