Office Management And PA May 2014 Show Guide by Fortem International

EVENT GUIDE AND SEMINAR PLANNER

Of ice Management PA

Exhibition and Conference

Get inspired! Take your work, skills and career to new heights 32 Free seminars

From everyday skills to business insight helping you work smarter, not harder.

PLUS:

Networking, Expert Advice Events Made Easy! Inspired Ideas For Suppliers, Gifts And Venues

15 MAY | 10AM - 6PM 16 MAY | 10AM - 5PM

Tweet us @theompashow Tweet about us #ompa

WELCOME TO OFFICE MANAGEMENT & PA 2014 Hello and welcome to the exhibition and conference dedicated to office professionals! This event brings you the latest techniques, tools and systems to support your work and career. This show guide covers everything that you’ll find at Office Management & PA exhibition and conference across both days, from the comprehensive seminar schedule to every exhibitor for you to visit on the show floor. Hopefully, you’ve received it in advance of the show, giving you time to open your diary and create a schedule that ticks off your must-attend sessions. The Office Management & PA seminar schedule is delivered by some of the best-known names, thought leaders and experts from the world of office professionals, offering cutting-edge advice and demonstrating the latest technologies, products and services. You’ll find out first-hand from the inspirational experts how you can create a digital office, benefit from a virtual assistant and plan the perfect event. You’ll hear from the very best speakers, such as social media pioneer Penny Power; and Chris Powell, the Events Expert. See opposite to find out more about our exclusive schedule of keynote speakers. Every seminar is free

to attend, but places are on a first-come, first-served basis so please make sure you get there early! Our exhibitors cover every area of office management, from document management and toner supplies to green cleaning and events catering. And don’t forget to take advantage of the huge range of networking opportunities to establish or cement professional relationships and even advance your career. Whether you’re an office manager looking for ways to reduce operating costs, or a PA searching for the latest software to streamline your workload, you’ll find everything you need at Office Management & PA. We look forward to seeing you at the show.

The Office Management & PA Team

Find us on Facebook www.facebook.com/theompashow

WELCOME

OFFICE MANAGEMENT & PA MAY 2014

CONTENTS 03 08 14

HEADLINE SPEAKERS

The essential sessions featuring the very best advice and latest information from the world of office professionals.

SEMINAR SCHEDULE

Full details of every seminar, with times and locations to help you arrange your diary in advance.

SUPPORTERS

The businesses and organisations that help make Office Management & PA possible.

EXHIBITOR LISTINGS

FLOOR PLAN

The complete list of every exhibitor at Office Management & PA.

See where you can find every exhibitor, seminar hall and show feature.

HEADLINE SPEAKERS

The UK’s premier exhibition and conference for office professionals presents a stellar line-up of headline speakers for Office Management & PA.

BEATING LINKEDIN AND FACEBOOK AT THEIR OWN GAME PENNY POWER OBE

These leading lights of the profession represent the finest schedule of speakers anywhere. You’ll find some of the most important people working or leading the office management sector, from virtual PAs to event experts and social media gurus. Whether you want to progress your career, or just improve the way you work, make sure you catch these seminars.

THE ACCIDENTAL EVENTS EXPERT

CHRIS POWELL, EVENTS EXPERT Everyone thinks that organising an event is easy – until they have to do it! With 20 years’ experience as an event organiser, Chris will share with you his eight easy steps to your perfect event. Chris Powell is Director of The Event Expert. He specialises in helping individuals and teams design, plan and deliver their own high quality event experiences. Chris has been designing, planning and delivering events for the past 20 years. He has been a local authority events manager and events director of a range of events and festivals, as well as helping a variety of organisations to deliver their events – as a freelance events manager and coach. For the past 12 years, he has also been helping a wide range of businesses, associations and public sector officers develop the ideas, skills and confidence to go it alone and run their own events. With some 500 events successfully completed and over 2,500 events managers trained, Chris knows a thing or two about the ‘how to’ organising the perfect event. He is also author of the ‘How To Deliver Outstanding Corporate Events’ book.

8 Easy Steps To The Perfect Event Events are a tried and tested method for organisations to reach and engage with their audiences. With today’s event attendee always expecting a high-quality experience, creating that memorable event is no easy task! In this keynote seminar, you will learn all about the eight event planning steps you need to follow to ensure you design, plan, programme, promote and produce successful and importantly rewarding events on time every time.

HALL 28

Thursday 11.45 - 12.15

Missed a headline speaker’s seminar? Don’t panic! Many of the biggest names are delivering more than one seminar, so make sure you check the full schedule for more opportunities to hear the industry’s finest in action.

It isn’t everybody that can claim to have beaten LinkedIn and Facebook, but Penny Power OBE launched her social network for business years before either of them. When she offers to help you understand how social media can work for your small business, you really should sit up and listen. Since 1983, Penny has built sales channels and helped the technologically challenged. 15 years later, she founded Ecademy, the UK’s first social network for business - beating LinkedIn by four years and Facebook by nine! The business was sold in 2012, with a global community of over 600,000 micro-businesses. Penny’s book, “Know Me, Like Me, Follow Me” was published in 2009, followed by her Manifesto for Digital Business Britain in 2011, supported by Mark Prisk MP, UK Business Minister. She also founded the Digital Youth Academy (DYA), bringing a new apprenticeship to market to help young people get jobs that played to their ‘born digital’ strengths and embed them into our SME community to help them

grow and digitally transform. In the first year of DYA, 350 young people were given a job and made to feel empowered by the difference they made. Penny and Thomas Power found a group of people in Silicon Valley that wanted to ‘help busy people look good online and elevate their conversation’. This year, Penny started working with Scredible to found Scredible Professional Services, helping individuals and companies develop their online identity and social credibility. In the 2014 New Years Honours, List Penny was awarded an OBE for her commitment to entrepreneurship and social digital development.

Thursday 11.00 - 11.30 Building Your Social Credibility To Grow You And Your Business

HALL 28

Penny will share the importance of social capital and your relationships through utilising the Scredible platform and understanding the hierarchy of social credibility. This seminar is ideal for people who know that the social channels are important but don’t feel they have time, or the right things to say, to build the followers they need for growth.

MAY 2014 OFFICE MANAGEMENT & PA

HEADLINE SPEAKERS

FROM BACK BEDROOM TO BESTSELLER IN 18 MONTHS

ELAINE HENEY, FOUNDER, CHOCOLATE LAB APPS

If you’ve ever wanted to build your own app but don’t know where to start – don’t let that put you off! Now with 3 million downloads and a best-selling apps book, Elaine will explain how you too could become an app entrepreneur. How you like to start an app business in five days? 18 months ago, Elaine Heney quit her job to make mobile apps, with no technical background in the industry. She quickly learned how to hire a team and design apps and games. In seven days, she published her first app in the store. Elaine started Chocolate Lab Apps with the goal to create passive income. Since then, she has published over 300 apps in

How To Make Money With Mobile Apps Elaine Heney started in 2012 with zero technical skills or marketing knowledge and has now published over 300 apps with millions of downloads and helped thousands of people to grow their app business. In her no-nonsense seminar, Elaine will explain exactly how you can create a profitable app business in your spare time.

HALL 29

HEADLINE SPEAKERS

the store, with millions of downloads and over 50 #1s worldwide. She has been featured on the BBC, Techcrunch, Forbes, Entrepreneur, Mashable, CNN, and Underground Online Conference & Project Getaway. She is also the #1 bestselling author of The App Escape Plan. As CEO of Chocolate Lab Apps, Elaine runs programs to help entrepreneurs with no technical background to get started in the app business. She’s taught thousands of people how to start their app business through her online app university at www.mobileappcourses.com Elaine enjoys a mobile lifestyle with no defined ‘office’, which allows her to work from locations including San Francisco, Ireland, UK, Bali, New York and Florida. She firmly believes that the only true job security is working for yourself. “What I most value about my life is the freedom I now have. Being able to travel, spend time with my family and friends, and do what I love, is priceless to me.”

Thursday 14.00 - 14.30

OFFICE MANAGEMENT & PA MAY 2014

A BUSINESS DOING PLEASURE KATIE MCEWAN, EXECUTIVE ASSISTANT, ANN SUMMERS

Katie McEwan has been Executive Assistant to Jacqueline Gold, CEO of Ann Summers for six years and here, she shares her story with you. Before taking the role for Jacqueline, Katie had quite a colourful career in television and film, working her way up the ladder from production runner, to production assistant and finally, production secretary. During her time in television and film, Katie was fortunate enough to work on a number of award-winning productions, including Waking the Dead and The Diary of Anne Frank for BBC 1 and the international box office success, Run Fat Boy Run starring Simon Pegg and directed by David Schwimmer.

Katie’s role working for Jacqueline is quite extensive and has grown in recent years to include people management, business project management and also the leadership of the (small but mighty!) Ann Summers internal PA network. In the last two years, Katie has been incredibly fortunate to present at a number of conferences most recently including the Hays PA Network and the Office Management and PA Conference, as well as proudly judging the Executive PA Magazine / Hays awards in 2012 and the Hays High Achieving PA of the Year award 2013.

Friday 11.45 - 12.15

HALL 28

A Business Doing Pleasure In Katie’s seminar, she will explain how she came to work for one of the UK’s most successful businesswomen and how the role has evolved in that time, as well as sharing an insight into life at Ann Summers and her view on the future of the PA role.

HELPING THE TIME POOR TO BUY MORE CLAIRE BRYNTESON Do you ever feel that there just aren’t enough hours in the day? You’re not alone. That’s why Claire created her business, buy:time. Claire Brynteson created and launched buy:time in 2002 to help and support the private lives of individuals with too much pressure and too little time to manage their all round commitments, let alone have any spare time and energy for family life or relaxation. She also had other entrepreneurs and small business owners in mind, providing flexible assistance for them to focus on driving their ventures forward and protecting their interests. Raised in Sussex and educated at Farlington, Brynteson spent the first half of her 20s travelling the world, funded in turn by being lead singer in a band and training horses. After being involved with the training of Kerry Packer’s horses for his World Cup polo team, she stepped away from the equestrian world, straight into finance in 1994. She set herself the challenge of thriving on ‘city life’ for the first time and moved to London. Brynteson was soon working in Equity Capital Markets at Goldman Sachs where she spent five years. Having learnt much about the world of business, she left in 2002 to set up her own company. buy:time is now one of the UK’s premier lifestyle management companies, offering flexible PA solutions, with 20 staff. Brynteson is often quoted on the subject of time management as well as the challenges of

creating a market at the same time as a company – lifestyle management was largely anonymous in the UK in 2002. Often as the main feature, she has been covered in Sunday Times Business, Financial Times, London Evening Standard, The Independent, Vogue, and Harpers & Queen, to name just a few. She has also featured on both television and national radio, mentoring business start-ups and discussing the positive changes that her company’s service brings to the public. She was nominated for the ‘Women of The Year 2008’ awards in recognition of the results gained through creating a service helping others improve their own organisation and productivity levels. Additionally, she won ‘Entrepreneur of the Year’ with her ‘historical mentor’ in the Independent on Sunday’s Awards for Women Entrepreneurs in 2009. She was also featured as a ‘who’s who’ in Covet London published in 2013 and was selected to judge the start-up business category in the UK National Business Awards.

successfully manages the running of her growing business alongside the priority role of being a devoted mother that takes time out each week to be with her children. She loves sport and ran the London marathon, raising funds for Leukaemia.

quest ‘to do it all’. She believes that women can definitely wear all the hats and is a testimony to that, although she acknowledges how hard it is. She leans on the invaluable support that a flexible, yet dedicated assistant in life can bring and is the ideal customer for her own business.

Claire would like to represent women and support them in their

Friday 14.45 - 15.15 Putting A Spin On PA Career Opportunities

HALL 28

Claire’s exciting seminar explores the diversity within the PA industry and how you can identify with the emerging markets led by the companies now offering PA Services, Concierge and Lifestyle Management. She’ll compare the traditional and corporate PA roles with the new-age life of a flexible PA to help you weigh up your options starting and growing your own PA business.

Brynteson is passionate about organisation, fine-tuned processes and space efficiency enabling superior time management and increased productivity levels. She is 42 years of age, married with three small children. She displays the same time management skills in her personal life as her lifestyle managers do with the clients of buy:time, to enable both quality family time and a growing business. Based in London both professionally and personally, she retains her passion for horses and music when time allows. She

MAY 2014 OFFICE MANAGEMENT & PA

HEADLINE SPEAKERS

WORKSHOP

MICROSOFT DYNAMICS WORKSHOP This workshop explores the options for integrating Microsoft Dynamics software to provide solutions to your business needs. This workshop is designed to illustrate how Microsoft Dynamics software can be used, within a company, to improve business performance in key areas. We will explore how Cambridge Online has worked with Microsoft Dynamics to address their customers’ business needs and look at case studies to demonstrate how customers have benefited from the solutions implemented. The workshop will focus on how standard Microsoft technologies have been integrated to automate processes, drive efficiencies, bring visibility to organisations and help them provide better customer service.

AT A GLANCE •

Integrating Microsoft technologies for business benefit

•

Driving efficiencies through better use of technology

•

Delivering better customer service

•

Gaining greater visibility across your organisation

• •

•

Making better use of standard software Automating business processes

EXHIBITOR

Areas covered by the workshop include: Portals – sharing information and self service Integration of Dynamics with legacy and operational business systems

has implemented such systems, using real life examples. Mark has been involved in the sale and delivery of IT solutions for over 25 years and has been working with Microsoft Dynamics for over 15 years. In his current role as Client

TIMETABLE THURSDAY FRIDAY 12.00

11:00

14.00

12.30

16:00

14.00 15.30

COMEHE MEET TON TEAMND STA 1766 Services Director at Cambridge Online, he is responsible for ensuring that customers receive the right solutions for their business and that solutions are delivered with creativity whilst providing real business benefits.

ABOUT THE SPONSOR

Using add-ons – avoid re-inventing the wheel! Document management – better visibility and control Automation of communications Making systems talk to each other – removing duplication Joined up thinking, with joined up systems allows companies to benefit from technology, making IT the enabler of the business strategy. With integrated, streamlined systems, companies can grow without the need for additional headcount and costs. In this workshop, Mark Thompson will show how Cambridge Online

COME HEAR OUR AND MARK THO EXPERT, AND FIND MPSON, MICROSOF OUT HOW TD CAN HELP YNAMICS YOUR BUS GROW INESS

OFFICE MANAGEMENT & PA MAY 2014

A Microsoft Dynamics Gold Partner, specialising in NAV and CRM, we are in the Top 10 Microsoft Dynamics Resellers in the UK. Our Mission: to be recognised as positively different to work with by applying passion, experience and knowledge to deliver exceptional IT systems and services.

WORKSHOP

CAREER PROGRESSION WORKSHOP It’s unusual to find anyone who doesn’t want to move up the ladder at work, whether their motivation is power, money or respect. Congratulations if you’re happy right where you are! This series of workshops is for the rest of us… These workshop sessions have all been designed to help you progress your career. Whether you want to impress the boss at your present company and take a step up the ladder, or find out how to make yourself a more attractive proposition for that dream job elsewhere, this workshop will help. Taking in everything from which qualifications the market values most and what training is available, the best way to guarantee

career progression is to get better at your job. And we’ll show you how to achieve that. But we’ll also look at how you can raise your visibility on the job market, marking yourself as a standout candidate to guarantee your place at the head of the queue. If you’re serious about progressing your career and making the most out of your potential, then you owe it to yourself to take a place at one of these workshop sessions.

TIMETABLE THURSDAY FRIDAY 11.00

11.00

12.00

13.00

14.00

15.00 16.00

AT A GLANCE •

What training should you consider?

•

The most sought-after qualifications in today’s job market

• • •

Become a more confident office professional

•

Raising your visibility on the job market

•

Make yourself a more attractive candidate for that dream job

How to ensure promotion

MAY 2014 OFFICE MANAGEMENT & PA

WORKSHOP

STAND 3706

THE ACCIDENTAL EVENT EXPERT Planning an event may seem quite straightforward, but the reality is often very different. Chris Powell explains how you can learn to deliver successful events with practice - and a little help. When I organised my first event over 20 years ago, professional event planning help was in short supply. Today, there’s a wealth of books, research, blog posts and a range of short, diploma or degrees courses to choose from. For many, a short course is all the company or the budget will allow for. I run a series of short event planning courses. My company, The Event Expert, has for the past few years been helping people like you design, plan and deliver their own outstanding events. I provide a suite of in-house training and coaching courses tailored to meet your specific needs. Many of my clients are in fact, accidental event planners. They sometimes have events in their job description, but not in their job title. They often have no formal

WANT TO RUN PERFECT EVENTS? •

•

Take a look at our suite of event planning courses Find out about my proven 8-stage event management planning system Check out our special show offer: £100 off any courses booked Listen to my keynote talk on the ‘8 steps to the perfect event’ Better still, please pop in and say ‘Hello’. We’re on Stand 3706

EXHIBITOR

event qualifications and little events experience and yet are asked to deliver events in the most public of environments. Sound familiar?

WHY EVENTS? Well long story short, I had aspirations of being a sportsman as a young man, but I just wasn’t good enough. I moved into sports centre management and then sports development. In January 1994, I was seconded to work on an event. As it happened, it was not just any event. I was being asked to help run the 15-mile Basingstoke stage of the Tour de France – the world’s largest annual sporting event. The rest as they say is history. I love the live, ever-so-slightly pressured, world of events and I love helping others become successful event planners. To date, I have been involved in delivering over 500 business and public events and trained over 2,500 event managers. I do therefore know a thing or two about the ‘how to’ of successful events. Would you like me on your events team?

SO WHAT CAN I TELL YOU ABOUT EVENT PLANNING? To plan a successful event, you need structure and order. Event planners are there at the conceptual right through to the completion stage and all stages in between: such as the event design, project planning, venue evaluation and site planning, programming,

OFFICE MANAGEMENT & PA MAY 2014

promotion and production stages, to name but a few. Yes, there are easier things in life, but if you like a challenge and are happy to say ‘yes’ to opportunities to practice your event management skills, you’ll find events immensely rewarding. I wouldn’t want to do anything else.

Incidentally, I knew nothing about events when I organised my first event. I sought help, asked loads of questions, made the odd mistake and more importantly, happily survived! At the time, I didn’t know events were going to my thing… so might you also have a talent for events?

HERE ARE A FEW EXAMPLES OF THE TYPES OF COMPANIES AND EVENTS I’VE BEEN ABLE TO HELP. • • • • •

•

Helped PepsiCo draft up their global producers conference in Brazil Helped Heineken put together a programme for the finance department conference Helped MTV get a much better grasp of health and safety at their public events Helped Kinley Systems get a much better return on all exhibitions they attend Helped mentor 30 Winchester-based community organisations deliver a programme of celebratory events Helped many a PA (the new event planners) deliver a wide range of events

URL: www.theeventexpert.co.uk EMAIL: chris.powell@theeventexpert.co.uk TEL: 01256 335192 MOB: 07944 317247

Want to plan your events like a top professional? Then check out this insider’s guide to planning perfect corporate events Discover a proven system for delivering great events Become a super-efficient super confident corporate event planner Learn the ‘how to’ of successful event project planning Be able to easily design exciting and engaging events

Interested? Then this new book is for you! How to deliver OUTSTANDING corporate events is the complete ‘how to’ guide to designing, planning, delivering and importantly rewarding corporate events, on time every time. Visit us on STAND 3706 to get your copy for just £10.00 (cash or invoice)

The Event Expert www.theeventexpert.co.uk

SEMINAR SCHEDULE SEMIN ARE FIRSTARS -C FIRST SER OME, VE GET THERE D, EARLY!

Office Management & PA 2014 brings you an essential schedule of seminars across both days of the show. You’ll find full details of every session starting overleaf. The Office Management & PA 2014 live seminar schedule spans every topic for office professionals, from improving the way you work today, to next steps for your career in the future. The seminar schedule runs throughout both days of the exhibition and conference, giving you the flexibility to attend the sessions that interest you at a time that doesn’t conflict with your appointments diary. Every session is delivered by an expert in their field, bringing you the very latest information, technology and solutions. Whether you want to

extend your software skill set for the office, discover new ways of working that your boss will love you for introducing, or overhaul your procurement process, you will find a seminar to suit. Turn the page now to find the full details of every seminar at this year’s Office Management & PA, so that you can arrange your schedule well in advance, ensuring that you don’t miss the sessions that are most relevant to you. These seminars are always popular and places fill up quickly on the day, so please ensure that you get there early to avoid disappointment.

MAY 2014 OFFICE MANAGEMENT & PA

SEMINAR SCHEDULE

HALL 28 > THURSDAY 11:00 - 11.30

Danielle McDonald daniellemcdonald.com Creat A Better Future And Live The Life You Desire

Penny will share the importance of Social Capital and your relationships through utilising the Scredible platform and understanding the Hierarchy of Social Credibility. This seminar is ideal for people who know that the social channels are important but don’t feel they have time or the right things to say to build the followers they need for growth.

We all have gifts and talents that are unique to us, that we can use to create a better future, and live the life we desire. During this seminar, Danielle will walk you through what steps you can take to develop and identify your gifts and talents to move forward from where you are, to where you want to be. In your life, career and/or business.

11.45 - 12.15

Chris Powell The Event Expert 8 Easy Steps To The Perfect Event Events are a tried and tested method for businesses to reach and engage with their audiences. With today’s corporate event attendee always expecting a high-quality experience, creating that memorable and rewarding event is no easy task! So how do you deliver great events, on time, every time? This seminar you will learn how to: Deliver events set against the principals of The Event Expert 8 step event planning system: Set a clear event purpose, plan and locate events accordingly: Present, programme and promote events effectively: Produce the perfect event with great take away memories!

12.30 - 13.00

14.45 - 15.15

Jason Rowles Wincanton Records management Paper Records: The New Legislation You Can’t Afford to Ignore The physical documents generated by your business are often critical to your operation. But with tighter regulation coming into force around how documents are managed and stored, you need to be confident that the way you are managing your information meets and complies with these requirements. This session will outline the core information that you need to know when it comes to managing your documents in 2014 and beyond.

15.30 - 16.00

Claire Brynteson buy:time Putting A Spin On Career PA Opportunities

Caroline Wylie Society of Virtual Assistants Top 10 Tips For Getting Started As A VA

Exploring the diversity within the PA industry and how to identify with the emerging markets led by the companies now offering PA Services, Concierge and Lifestyle Management. Comparing the traditional and corporate PA roles with the new- age life of a Flexible PA and considering the option of starting and growing your own PA business.

Join Caroline Wylie, Founder of Society of Virtual Assistants, as she takes you through the quick start guide to becoming a virtual assistant... Want to know where you are most likely to find your first clients? Should you quit your job straight away? What are the essentials you need and what is “nice to have”? An easy and informal workshop with Q&A.

13.15 - 13.45

Paul McKeown Clear Data The Digital Office How to Make Your Office More Efficient The Digital Office. Bored of paperwork, data entry and processing? Want to spend more time on interesting activities? Come and learn about the latest document scanning, digital mail room and automated data capture solutions and get top marks for saving your business valuable time and money! Find out how to find information faster, reduce time spent on manual data entry and paper processing, improve accuracy and protect your information.

14.00 - 14.30

Penny Power pennypower.co.uk Building Your Social Credibility To Grow You And Your Business

SEMINAR SCHEDULE

OFFICE MANAGEMENT & PA MAY 2014

16.15 - 16.45

Fiona Faulkes Electrapop Ten Top Tips To Maximise Your Event Fiona the CEO of Electrapop Ltd will give her ten top tips for maximising an event from the very start of being handed the brief, to the end of the actual day. Also avoiding the pitfalls of event failure from organisation to on the night

HALL 28 > FRIDAY

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.officemanagementandpa.co.uk for the latest information.

11:00 - 11.30

14.00 - 14.30

How to overcome feeling a failure and enjoy success - This compelling seminar will give you rapid solutions to take away with you and apply easily to overcome ‘that thing’ that holds you back and develop a mind-set that will allow you to take action and achieve what it is you desire. It will guide, motivate and inspire you to make those changes you deserve to enjoy the success you deserve.

Understanding ‘your story’ and communicating that to your customers. Putting the customer at the heart and soul of what you do. Revitalise and refresh your outlook on your business. Highlight ways in which to build and grow, no matter what your size.

11.45 - 12.15

14.45 - 15.15

In Katie’s presentation, she will talk through how she came to work for one of the UK’s most successful businesswomen, how the role has evolved in that time as well as sharing an insight into life at Ann Summers and her view on the future of the PA role.

12.30 - 13.00

15.30 - 16.00

The Digital Office. Bored of paperwork, data entry and processing? Want to spend more time on interesting activities? Come and learn about the latest document scanning, digital mail room and automated data capture solutions and get top marks for saving your business valuable time and money! Find out how to find information faster, reduce time spent on manual data entry and paper processing, improve accuracy and protect your information.

The UK’s #1 Motivational Biz Speaker: Don’t let the jeans and t-shirt fool you. MD of the UK’s largest joined-up business network: 4Networking. Member #1 he founded the business in 2006 and now runs over 5,000 events across the UK each year. Author of THREE business books: highest 5* rated author on Amazon. Brad will change the way you think about your life, business forever. Looking for a speaker like no other? Congratulations, you’ve just found him.

Debbie Huxton BA Business Success Debbie Huxton’s Little Seminar Of Big Wisdom

Kate McKewan Ann Summers A Business Doing Pleasure

Paul McKeown Clear Data The Digital Office. How to Make Your Office More Efficient

13.15 - 13.45

Danielle McDonald daniellemcdonald.com Creat A Better Future: And Live The Life You Desire

Kate Hardcastle Insight with Passion Business With OOMPH

Claire Brynteson buy:time Putting A Spin On Career PA Opportunities

Brad Burton 4Networking Life. Business. Just Got Easier.

NOTES

MAY 2014 OFFICE MANAGEMENT & PA

SEMINAR SCHEDULE

HALL 29 > THURSDAY 11:00 - 11.30

14.00 - 14.30

Learn how virtual assistants use new technology to shortcut their workload and maximise efficiency. Whether you need more hours in the day or you want to convince your boss that you can work from home effectively, don’t miss this workshop with Caroline Wylie, founder of Society of Virtual Assistants.

In 2012, Elaine Heney quit her job to start a mobile games company, with zero technical skills or marketing knowledge. Since then she has published over 250 apps with millions of downloads and helped thousands of people to grow their app business. In this ‘no nonsense’ talk, learn exactly how you can create a profitable app business in your spare time.

Caroline Wylie Society of Virtual Assistants Virtual Working In The 21St Century: For VAs and PAs Alike

11.45 - 12.15

Kevin Cherry The Archive Warehouse Change The Record: The Importance Of Good Records Management To illustrate that by having a robust Records Management system in place, Compliance and Information Governance regulations will be adhered to thus avoiding fines and penalties being imposed.

12.30 - 13.00

Jacky Workman International Society of Virtual Assistants The Virtual Assistant: What You Need to Know Would you like to become a VA but not sure where to start? Jacky will be sharing what you need to know about being a VA, business owner and support to your client. Jacky will also be answering your questions as she talks about the VA industry both as a successful business owner and working VA.

13.15 - 13.45

Chris Sandilands Executip Tips From The Other Side: Taking Control Of The Exec Relationship Chris will share his insights from having a PA as a management consultant and having worked extensively with PAs as Founder & CEO of Executips and help you take control of the relationship with your execs. Why is your boss always late? Why does he never pick up the phone? All will be revealed – as well as some handy hints for changing his or her behaviour.

SEMINAR SCHEDULE

OFFICE MANAGEMENT & PA MAY 2014

Elaine Heney Chocolate Lab Apps How To Make Money With Mobile Apps

NOTES

HALL 29 > FRIDAY 11:00 - 11.30

11.45 - 12.15

Chris Powell The Event Expert 8 Easy steps to the Perfect Event

14.00 - 14.30

NOTES

Events are a tried and tested method for businesses to reach and engage with their audiences. With today’s corporate event attendee always expecting a high-quality experience, creating that memorable and rewarding event is no easy task! So how do you deliver great events, on time, every time? This seminar you will learn how to: Deliver events set against the principals of The Event Expert 8 step event planning system: Set a clear event purpose, plan and locate events accordingly: Present, programme and promote events effectively: Produce the perfect event with great take away memories!

12.30 - 13.00

Kevin Cherry The Archive Warehouse Change The Record The Importance Of Good Records Management To illustrate that by having a robust Records Management system in place, Compliance and Information Governance regulations will be adhered to thus avoiding fines and penalties being imposed.

13:15 - 13:45

MAY 2014 OFFICE MANAGEMENT & PA

SEMINAR SCHEDULE

OFFICIAL C HARIT Y PAR TNER OF THE OFFIC E MAN AGEMENT AND PA EXHIBITION AND CONFERENC E 2014

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OUR SUPPORTERS

OFFICE MANAGEMENT & PA WOULD LIKE TO THANK ALL OF OUR PARTNERS AND SUPPORTERS FOR THEIR HELP AND ASSISTANCE IN PRODUCING THE SHOW.

SUPPORTERS

OFFICE MANAGEMENT & PA MAY 2014

BeMyVA - are we just another VA Directory? We are International, Independent and Innovative International: In today’s global marketplace, what else could it be? We believe there is much value in VAs working with clients from across the globe, supporting them in breaking into new business territories. Independent: The owners of this web site are not competitors of yours – we are not Virtual Assistants and we promise that we will not occupy all of this web site’s top search results nor do we collect in all the projects and distribute the work – the business leaders and project owners will contact you directly. Innovative: Don’t worry about your name starting with the letter “Z” – we have thought of that – you can get to the top of this web site’s search results by accumulating “clicks” in our unique system for recognising your activity, including client and peer member feedback.

Be seen ... Be found ... Be connected ... with BeMyVA Follow us on Twitter: @bemyva for more information and updates. Our web site is www.bemyva.com

EXCLUSIVE FREE MEMBERSHIP Visit some of the best venues in London Network with peers over a glass of wine and canapés Beneﬁt from discounted offers Receive a monthly e-newsletter packed with special offers, features and competitions

JOIN THE LCCI PA CLUB TODAY Visit us on stand 3712 to ﬁnd out more Would you like to visit some of the best venues in London, network with your peers over a chilled glass of wine or two and enter competitions to win fantastic prizes?

If the answer is ‘yes’ then you need to become a member of the LCCI PA Club. There is no need to worry about cost as membership of the LCCI PA Club is completely free of charge. londonchamber.co.uk

OUR PIONEERIN APPROACHG OF DELIVE R SUSTAINABING SOLUTIONS LE RAPID DES TO THE PAT MARKET. CH

STAND 3700

LONDON’S ONLY CARBON BALANCED SAME-DAY COURIER COMPANY A new environmentally friendly same-day courier service introducing low and zero emissions delivery vehicles, operating as a carbon balanced business.

Green Courier ensures minimal impact on the environment. The company works with the World Land Trust, a UK based international non-profit conservation organisation, taking direct action to save rainforests and other wildlife habitats. Green Courier have invested heavily in a comprehensive range of low and zero emission vehicles, including one of the

Green Courier URL: www.greencourier.co.uk EMAIL: debbie@greencourier.co.uk PHONE: 0207 034 4445

STAND 3713

Founded in 1994, Office Friendly and its member shareholders have become one of the leading and competitive suppliers to business and industry on an extensive range of supplies. From office products to machines, cleaning and janitorial supplies through to furniture and services, Office Friendly resellers can provide the one-stop solution as independent UK run companies in a wide spectrum of supplies needs. We all face tough challenges to deliver cost effective supply solutions that keep our businesses running and at Office Friendly, our members are up to the task. With sales in excess of £465 million, audited next day delivery operation solution for 98% of items ordered,

EXHIBITOR

In line with our pioneering approach of delivering sustainable solutions to the rapid despatch market, Green Courier is the first UK courier company to utilise the Mia U for commercial use. The 95% recyclable, zero emmissions van is produced by Mia Electrics, a French manufacturerat the forefront of electric vehicle production. Mayor of London Boris Johnson says, “Real progress has been made in improving London’s air quality in recent years and our capital’s businesses have a hugely important role to play in helping us reduce emissions even further. Green Courier, with its low and zero emission delivery vehicles, is doing exactly that and I wish them every success for the future”.

BUY LOCAL, NOT GLOBAL

Office Friendly is a UK owned co-operative specialising in supplies to all businesses. Four of our London based resellers are at Office Management & PA – come and see us!

largest bicycle fleets in London (both pedal and electric) and a motorcycle fleet that utilises the Honda NC700s, a new breed of low emission motorcycle, delivering a first class mpg ratio and producing less than half the emissions allowed under current Euro 3 legislation.

we provide a truly low cost, high value service. But… wait a minute! Do you really know what you’re paying for with your business supplies? Could it be that the price you’re expecting is not a competitive one? Or that some pricing is in place to excite on high discounts, but in the end you’re paying over the odds for less regular items?

In the UK, and with specific UK owned SME businesses, we are careful to ensure that retail and suggested selling prices are those that the manufacturers actually recommend. We also ensure that our pricing is fair and justified. There are those multinational corporations and larger organisations that operate different and differentiated

Office Friendly Dealer Association Ltd URL: www.officefriendly.co.uk EMAIL: ofda@officefriendly.co.uk PHONE: 0114 2566300

OFFICE MANAGEMENT & PA MAY 2014

pricing models more focused on international selling methods.

DO YOU OW KN REALLY OU’RE Y T A H W H FOR WIT PAYING USINESS YOUR B LIES? SUPP

Many UK businesses understandably want the best price and the best service, with no hidden price traps. Office Friendly resellers are committed to providing both, so go on! Ask us!

Specialists in the IT, Office and Channel Marketplaces

For more information:

t: 01732 759 725 ethan@binfo.co.uk

www.binfo.co.uk

FREE to register visit www.pa-assist.com Founded in 1999, pa-assist.com is the No 1 FREE resource and information site for office professionals with over 11,000 members. Easy to navigate and simple to use, the primary purpose of pa-assist is to support PAs, EAs, VAs Secretaries, Administrators and Office Managers. pa-assist.com supports PAs, EAs, VAs Secretaries, Administrators and Office Managers by providing help, resources and information relative to their responsibilities.This year, with new members recruited to our own team, pa-assist has exciting plans to develop innovative new membership benefits designed to more specifically recognise the key role of office professionals. We actively support the PA community, by sharing Knowledge, Networking, Learning and Development opportunities. Follow us on Twitter @pa_assist for our latest news, and for national and local networking events follow @panetworking. Follow us on Twitter: @pa_assist for more information and updates. For news of PA Networking events follow @panetworking

Sharing Knowledge, Networking, Learning and Development Opportunities

STAND 3326

ARE YOU TRAVELING FOR BUSINESS OR PLEASURE?

Do you want to experience luxury in London’s top Locations? Then look no further than Presidential Apartments/Studios 2 Lets, as we offer luxury serviced apartments and studios in London’s prime locations such as Marylebone, Kensington, Euston and Kings Cross. Our apartments and studios are spacious and elegantly designed; equipped with full kitchens, air conditioning, orthopaedic beds, Free Wi-Fi, Flat screens TVs and More! With stays ranging from one night and up, it’s the perfect alternative to a hotel for short or long term visits. Our apartments and studios offer flexibility and freedom while pampering to the senses with high quality furnishings and commodities. With an excellent team of hardworking staff to cater to

your needs, we strive to ensure that each guest has the most relaxed and pleasurable stay possible while in our buildings.

THE PERFECT ALTERN TO A HOTEATIVE SHORT OR L FOR LONG TERM VISIT S.

As for location, our Marylebone apartments are in the heart of London, five minutes from Selfridges, Oxford Street and Marble Arch, while our studios in Euston are located minutes away from the Eurostar terminal. The Kensington apartments are just five minutes from Westfield and three minutes’ walk from Earl’s Court station and the exhibition centre.

We aim to provide an affordable, well equipped and modern answer to short and long stays, whether it’s for business or pleasure; the choice is yours, as we have variety and flexibility.

Presidential Serviced Apartments URL: www.presidentialapartmentslondon.com EMAIL: info@presidentialapartments.co.uk PHONE: 0207 486 0097

MAY 2014 OFFICE MANAGEMENT & PA

EXHIBITOR

40 YEARS OF DEVELOPING EXCELLENCE FOR MANAGEMENT ASSISTANTS European Management Assistants (EUMA) is a long established not-for-profit member-led professional network of over 1700 senior professional Personal Assistants and Administrative Support Staff. Founded in 1974, EUMA is committed to supporting members develop senior-level skills and competencies, as well as promoting the contribution and importance that PAs and Support Staff make to business.

The EUMA network aims to provide quality, constructive, interactive, relevant and inspiring networking opportunities which will give members the information and skills they need to cope with the challenges faced in the changing landscape of professional administrative practice. EUMA • Encourages administrative professionals to debate and reflect on professional issues • Develops your professional knowledge, understanding and skills • Focuses on networking for those with shared interests • Encourages lifelong learning Networking is the key to professional success and the most powerful skill you can use to advance your career. To discover more about EUMA, visit us www.euma.org or on Facebook EUMA:UK Contact us: euma@beckenhamcollege.com

STAND 3535

BEST CHRISTMAS PARTIES EVER TO BE HELD IN FINSBURY SQUARE AND TOBACCO DOCK!

Leading Christmas Party organiser Best Parties Ever has announced two exciting themes for its London venues this Christmas. Finsbury Square will be transformed into a spectacular ‘Midnight in Monte Carlo’ styled event. The venue will be available for exclusive use and the parties will be held in a beautiful, ivory starlit marquee which can host up to 1,400 guests for a seated dinner or 2,000 guests for a less formal occasion. The entertainment includes a live band, aerial acrobats, charity casino, pyrotechnics and indoor dodgems. The 2014 season will run from

25th November to 23rd December with prices starting from £55.00 per person plus VAT. The intoxicating and vivid world of 1890s Paris is the theme for the Tobacco Dock venue, the 19th century former bonded warehouse in Wapping. ‘La Soiree’ will recreate the ambience of Montmartre with accordionists, caricaturists, trapeze artists and Can Can dancers. Guest will enjoy a fabulous four course dinner,

while watching mesmerising aerial hoop acts and of course the famous Can Can. Entertainment also includes a casino, indoor dodgems and state of the art disco with intelligent lighting. The Tobacco Dock season will run from the 5th to the 19th December with prices from £49.50 plus VAT. During the 2013 Christmas season, Best Parties Ever hosted their Christmas parties at 20 venues throughout the UK, attracting over 150,000 guests. Tim Stevens, Christmas party guru and MD of Best Parties Ever says:

“Our venues are available for exclusive and mixed use. They’re perfect for corporates who want a spectacular themed event with plenty of entertainment, but who don’t want the worry and effort of trying to organise it themselves.”

Best Parties Ever URL: www.bestpartiesever.com EMAIL: Sales@bestpartiesever.com PHONE: 0844 499 4040

MAY 2014 OFFICE MANAGEMENT & PA

EXHIBITOR

EXHIBITOR LISTINGS BeMyVA.com Stand number 3334 BeMyVA.com - leading independent & international directory for Virtual Assistants - supporting the development of professional standards in the VA industry by working with the world’s leading organisations and associations. Connecting business with professional Virtual Assistants across the Globe. www.bemyva.com Best Parties Ever Ltd Stand number 3535 Cambridge Online Stand number 3325 A Microsoft Dynamics Gold Partner, specialising in NAV and CRM we are in the Top 10 Microsoft Dynamics NAV Resellers in the UK. Our Mission: To be recognised as positively different to work with by applying passion, experience and knowledge to deliver exceptional IT systems & services 01223 422653 www.cambridgeonline.net Cleardata UK Ltd Stand number 3510 Cleardata Document Management offers secure services and solutions to help businesses go paperless, save valuable office space, time and money. The company provides document scanning, archive storage, digital mail room, invoice processing, data capture, document management and workflow solutions. 0800 046 8081 www.cleardatagroup.co.uk CONFERENCE STYLE LTD Stand number 3328 FREE venue finding service placing events on a global basis. All searches, proposals, rates and confirmations are provided. 24 hour turn around if required, constant updates and best negotiated rates. The newest venues, personal relationship and some laughter. There is no catch. Ring or email. 01923 839222 www.conferencestyle.co.uk

EXHIBITOR LISTINGS

Confex Stand number 3304 Confex connects event organisers with an exciting line up of venues, destinations and event support services. Looking for inspiration for your events? Look no further... 020 8971 8282 www.international-confex.com Desktag Ltd Stand number 3532 We are very excited to be showcasing our two product brands at The Business Show and look forward to welcoming you to stand 3532 Desktag® is your one stop solution to staff identification name tags in the workplace. - Logotag® is your one stop solution for social media window tags 08452658855 www.desktag.com Electrapop Ltd Stand number 3500 Electrapop are a London based event management company with experience in organising a variety of events whether in Greater London to throughout the UK. We are a bright young company that specialises in creating bespoke events to make sure that your guests enjoy a dazzling experience. 0800 0257 334 www.electrapop.com European Management Assistants (EUMA) Stand number 3513 European Management Assistants (EUMA) is the leading association for all administration and office professionals. With over 40 years experience, EUMA provides professional membership benefits for individuals and organisations committed to business administration. 020 8650 3321 www.uk.euma.org FastKlean Stand number 3702 FastKlean - a One Stop Shop for All Your Cleaning Needs! FastKlean has been operating since 2000 and is now well established with professional and reliable cleaners,

OFFICE MANAGEMENT & PA MAY 2014

providing a range of cleaning services to both commercial and private sectors. 020 7470 9235 www.fastklean.co.uk Genetic Disorders UK / Jeans for Genes Day Stand number 3508 Jeans for Genes Day is the annual fundraising event of the charity Genetic Disorders UK. Held on Friday 19th September 2014, office workers and school children are encouraged to wear jeans in exchange for a donation. 1 in 25 children are affected in the UK, sign up to wear jeans, change lives! 0207199 3300 www.jeansforgenesday.org Global Office Supplies Ltd Stand number 3516 Meet a member of the fastest growing green office supplies company in the UK. Their mission is to help reduce costs and the negative impact your office has on the environment. You can save money on stationery, paper, printer cartridges, print, promotional gifts and much more. 08455191556 www.globalofficesupplies. co.uk Green Courier Stand number 3700 London’s ONLY carbon balanced courier company utilising a fleet of Zero and Low emission vehicles. Working together with the World Land Trust for a Cleaner Greener London. Full range of vehicles from cycles, ultra low emission motorcycles, electric vans and parcel cars. 0207 034 4445 www.greencourier.co.uk Green Facilities Management Ltd. Stand number 3502 Green Facilities Management Ltd. is an ISO9001 and ISO 14001 accredited commercial cleaning company offering contract cleaning services and cleaning consultancy services to Offices, Gyms, Schools, Hotels and other business sectors. We operate across the whole of London and adjoining counties. 0800 044 5795 www.greenfacilities.co.uk International Association of Virtual Assistants Stand number 3714 The IAVA, Est.1999: Innovators and first UK support community for Virtual Assistants. Mission: the VA industry’s first port of call for support including the basics of

starting your business, ongoing professional development, mentoring, coaching and networking. Promoting professional VA standards +44 (0)118 975 7832 www.iava.org.uk Kingswood Media Ltd Stand number 3514 Publishers of leading office and IT magazines with over 14 years experience in the sector. Vist us today to register for a free copy of Businessinfo, Pen 2 Paper and Print.IT magazines. For advertisement info please call Ethan on 07885 957 962 or email ethan@ binfo.co.uk 01732 759 725 www.binfo.co.uk London Chamer of Commerce and Industry Stand number 3712 LCCI PA Club is part of the London Chamber of Industry (LCCI). Members of the LCCI PA Club can network with their peers and attend relaxed and informal events at some of the best venues in London. 0207 203 1970 www.londonchamber.co.uk Office Friendly Dealer Association Stand number 3713 We supply everything for the office from pens to washing up liquid. We have samples of products from well know brands from Post-it notes, Sellotape, Bic pens etc. On our stand we ill be demoing machines for makings badges, labels and latest shredder techonology from Fellowes. 01142566300 www.officefriendly.co.uk Ole online magazine Stand number 3503 You’ve just finished you’re lunch and have 15 minutes to kill - oh what to do? Of course - open up the latest issue of Ole magazine and catch up on fashion, food, celebrity gossip, keeping fit, interviews and top tips from trailblazer professionals. Get your free copy @ olemagazine.co.uk/ subscribe/ 020 7288 6833 www.olemagazine.co.uk pa-assist Stand number 3334 Founded in 1999, pa-assist.com is the No 1 FREE resource and information site for office professionals with over 11,000 members. Easy to navigate and simple to use, the primary purpose of pa-assist is to

support PAs, EAs, VAs Secretaries, Administrators and Office Managers. www.pa-assist.com Peoples PA Stand number 3504 Our Service is designed to save you time. Itâ&#x20AC;&#x2122;s a Concierge service you can use us as little or as much as you want. More and more companies are finding that offering our concierge service to employees and valuable clients differentiates them from the competition. 01473 805 110 www.peoplespa.co.uk Presidential Serviced Apartments Stand number 3326 We offer luxury serviced apartments and suites in London, Marylebone& Kensington, that are spacious and elegantly designed; equipped with full kitchens, air conditioning, orthopaedic beds, free WiFi, flat screen TVs and fresh towels, toiletries and linen as standard. 0207 486 0097 www.presidentialapartmentslondon.com Sejuiced Stand number 3710 Sejuiced is an award winning company providing personalised drinks services for internal and external company events. We travel far and wide helping clients to deliver distinctive hospitality which appeals to all five senses. 0203 397 9777 www.sejuiced.co.uk StandByChef Ltd Stand number 3534 StandByChef Catering offers a variety of services for private and corporate events with high quality, convenience and practicality in mind. StandByChef Catering can be as much or as little involved in your catering needs providing flexible services tailored to suit your specific needs and budget 02089631465 www.standbychef.co.uk Target Response Stand number 3734 Since 1985, Target Response has supplied databases of marketing organisers, conference and event organisers and PAs within major UK companies and associations for your mailing, telemarketing and emailing campaigns. Please visit our stand for more information. 01732 866122 www.target-response.co.uk

The Archive Warehouse Stand number 3306 The Archive Warehouse provides low cost, efficient and highly secure offsite document storage services to its clients. Here at the Archive Warehouse we strive to form close partnerships with our clients fostering long term relationships which helps them to drive efficiency. 0844 800 4008 www.thearchivewarehouse. com The Event Expert Stand number 3706 The Events Expert specialises in helping accidental event planners develop the skills and confidence to design, programme, promote and deliver their own exceptional events. I deliver In-house event management training and coaching courses and books covering all types of public and business events. 01256 335192 www.theeventexpert.co.uk Toner Trader Stand number 3522 Toner Trader â&#x20AC;&#x201C; We buy surplus toner cartridges & printer consumables. Just a few reasons to Pick Toner Trader: -We can collect your unused toner/ink cartridges within 24 hours -We pay for your toner cartridges within a few days -We offer great prices when you sell your surplus printer toners 0800 433 2440 www.TonerTrader.co.uk Wincanton Records Management Stand number 3720 For most organisations, managing their growing body of both hard copy and digital information is a constant challenge. At Wincanton Records Management we pride ourselves on helping organisations manage this valuable asset by offering complete record management solutions. 01708 527 600 www.wincantonrm.co.uk Wincanton Records Management Stand number 3708 For most organisations, managing their growing body of both hard copy and digital information is a constant challenge. At Wincanton Records Management we pride ourselves on helping organisations manage this valuable asset by offering complete record management solutions. 01708 527 600 www.wincantonrm.co.uk

EXHIBITOR A-Z BeMyVA.com

3334

Best Parties Ever Ltd

3535

Cambridge Online

3325

Cleardata UK Ltd

3510

CONFERENCE STYLE LTD

3328

Confex

3304

Desktag Ltd

3532

Electrapop Ltd

3500

European Management Assistants (EUMA)

3513

FastKlean

3702

Genetic Disorders UK / Jeans for Genes Day

3508

Global Office Supplies Ltd

3516

Green Courier

3700

Green Courier

3506

Green Facilities Management Ltd.

3502

International Association of Virtual Assistants

3714

Kingswood Media Ltd

3514

London Chamber of Commerce and Industry

3712

Office Friendly Dealer Association

3713

Ole online magazine

3503

pa-assist

3334

Peoples PA

3504

Presidential Serviced Apartments

3326

Sejuiced

3710

StandByChef Ltd

3534

Target Response

3734

The Archive Warehouse

3306

The Event Expert

3706

Toner Trader

3522

Wincanton Records Management

3720

Wincanton Records Management

3708

MAY 2014 OFFICE MANAGEMENT & PA

EXHIBITOR LISTINGS

FLOOR PLAN GOING GLOBAL LIVE

SEMINAR HALL 6

WEALTH TRAINING COMPANY SEMINAR HALL 15

SEMINAR HALL 7

SALES INNOVATION EXPO SEMINAR HALL 4

SEMINAR HALL 5

GLOBAL MOBILITY EXPO 1600

OFFICE MANAGEMENT & PA THE BUSINESS SHOW

BUSINESS WORKSHOP

1590 1594

1800 1802

1804 1806

1803

1596

2012

2017

2014

2016

2005

BUSINESSES FOR SALE

1990 1992

SEMINAR HALL 3

2018

2212

2216

2210

2214

2200

2006

2204

1994 1996

1584 1586

FUNDING & CASHFLOW WORKSHOP

1980 1982

2202

2418 2416

2208

2406 ECOMMERCE WORKSHOP

2392

GET ONLINE WORKSHOP

1986

2410 2414 2412

121 ROADSHOW

SEMINAR HALL 11

1580

2218

2394

2398

2390

2396

2380

2384

1984

SEMINAR HALL 18

1570 1572

1574 1576

1770

1772

1776

1970 1972

1562

1564 1566

1760

1762

1766

1960 1964

1162

1166

1362

1366

1160

1164

1360

1364

1152

1153

1352

1150

1976

2170

2172

2176

2370

2372

2376

SEMINAR HALL 19

1560

SEMINAR HALL 17

2386

1154

1356

1358

1354

1355

1550

PERSONAL INFLUENCE HALL

1558

1751

1950 1954

THE WILEY STARTUP SCHOOL

1956

2360

2368 2364

2366

2350 2352

2357

2354

2356

MIDAS TOUCH

2358

1750 ELATION SALES WORKSHOP

1340

1140 1142

MENTORING WORKSHOP

1446

1540

1542

1546

1530

SELF EMPLOYMENT WORKSHOP

1940 1942

1730 1734

1737

1732

1736

EN Start-Ups

1738

1946

THE INTERNET BUSINESS SCHOOL

2340

1936

2130 2132

2137

2134

2138

2136

2342

EXPERIAN WORKSHOP

2346

2336 2337

A Campaign Supporting Young Businesses

SALES GROWTH WORKSHOP

1132

1136

1130

1134

NETWORKING AREA

1336

1438

1434

1522 1520

1120 1122

1320 1321

1324 1322

1326

1526

1527

1524

1528

1720

1724 1722

1726

1924

1922

1928

1112 1114

1310

1328

1910

1312

CRM WORKSHOP

1305

1110

VISITORS ENTRANCE

FLOOR PLAN

2126

2326

2320

1332 1912

1918

1911 1914 1916 SEMINAR HALL 16

2120 2122

1920

OFFICE MANAGEMENT & PA MAY 2014

KEYNOTE HALL 1

LIVE FEED 1

1900 1904

1907

1902

1906

1908

2112

2118

2312

2315

2110

2114 2116

2310

2314

2108

2302

2305

2308

2106

2300

2304

2306

2102 2104

2107

VISITORS ENTRANCE

2318 2316

Of ice Management

Exhibition and Conference

THE BOARDROOM SEMINAR HALL 8

2812

2610 2612

2617

2810

2817

2614

2616

2814

2816

2600 2602

2604 2606

BUSINESS PLANNING WORKSHOP

2790 2792 BRANDING WORKSHOP

FSB SEMINAR HALL 10

2806

2780

2572

2576

2770

SEO WORKSHOP

2767

2764

2766

2750 2752

2757

2754

2756

ANGELS DEN

2740

COFFEE AREA

3180

2970

2972

2768

2976

2960 TWEET MEET

3406

3392

3384

3398

3596

3588

3380

3188 3187 3386

3580

3586

3372

3170

3176 3177

3370

3160 3162

3166

3360

3168

3572

3368

SALES OFFICE

3150 3151

2758

3156 3158

3592

3400 GLOBAL

MOBILITY WORKSHOP

SALESFORCE WORKSHOP

2788

2776

2760 2762 SPEED NETWORKING

2745

2786

2772

SEMINAR HALL 21

3004

2796

2784

3210

3000 3002

2794

SEMINAR HALL 12

2570

SEMINAR HALL 9

3570

3140 3142

3576

3560

3562

3565

3561

3564

3566

3340

BUSINESS CONNECTIONS

2744 2746

3376

3146 3148

3568

SEMINAR HALL 22

3786

3788

3780

3768

MAUVE WORKSHOP

SEMINAR HALL 24

3762

3551

3552

3555

3750 3752

3755

3550

3554

3556

3754

3756

3540 3542

3760

3546 3547

3740 3742

3758

SEMINAR HALL 25

3745 3746 SEMINAR HALL 26

2530 2532

2537

2534

2536

2520

2538

2528 2524

2512

2513

2510

2514

2502

2503

2500

2504

2526

EMAIL MARKETING WORKSHOP

2736

2726 2728

2722 2720

2730

2930

2922

CLOUD COMPUTING WORKSHOP

2724

3334

3130

3120

3534

3110

3126

3326 3325

3116

3510

3513

COFFEE AREA

KEYNOTE HALL 2

3106 mCOMMERCE WORKSHOP

3100

SEMINAR HALL 27

3720

3516

3514

2508

3535 3734 MICROSOFT DYNAMICS WORKSHOP

3328 3522

2920

2518

3530 3532

CAREER PROGRESSION WORKSHOP

3712

3713

3708

3710

3714

3706

3304

3502

3503

3306

3500

3504 3506

3508

3702 3700

SEMINAR HALL 28

SEMINAR HALL 29

VISITORS ENTRANCE

Of ice Management

Exhibition and Conference

MAY 2014 OFFICE MANAGEMENT & PA

FLOOR PLAN

STAND 3328

THE VENUE FINDER SAVED THE DAY

Once upon a time you needed a venue to enhance your event. The free venue finding fairies arrived and voila!

finding the right venue can be. It’s time well spent though, because the right venue can really turn a somewhat run of the mill event into something truly memorable. But what can you do if your work plate is already full?

Well, if only finding the perfect venue for your event was as simple as waving a magic wand! With 20 years’ experience of working their own particular kind of magic for their clients, Conference Style really appreciates how time consuming the task of

A bijou agency of mother and daughter, Yvette and Nina are your very own personal venue finders. We both have experience of running events within properties, as well as event placement. We will search tirelessly to make sure that we find the venue that best suits your particular requirements. We are able to tap into the latest and newest venues available throughout the UK, as well as overseas. Our mission is to make your event the best it can possibly be, by finding the venue

CONFERENCE STYLE LIMITED www.conferencestyle.co.uk info@conferencestyle.co.uk 01923 839222

STAND 3306

that will most appropriately reflect your objectives. We understand that when you already have your own very full-on job to deal with, the additional task of organising a company event of any kind is a huge distraction from the day-to-day

For many companies, records management is an area where there is a perception that, “It just happens”. Whether with an off-site provider, or stored on-site until a file is required, a compliant and secure document storage policy is something that needs to

Yvette

be worked on and reviewed on a regular basis. Every day, we come across potential clients who don’t have active destruction policies in place. Whilst it may appear a safe bet to keep everything, having an

overzealous retention policy can go against compliance and governance, which are essential requisites to excellent record management.

As experts in saving space for customers, which for many companies is a key driver, moving their storage off-site can reap significant efficiencies, save space and cut costs. For many companies

The Archive Warehouse URL: www.thearchivewarehouse.com EMAIL: Info@thearchivewarehouse.com PHONE: 0844 800 4008

EXHIBITOR

essentials of your role. We know that finding the venue takes away so much of the stress and the details tend to fall into place from there. Conference Style is an extra free pair of hands.

Nina

CHANGE THE RECORD – THE IMPORTANCE OF GOOD RECORDS MANAGEMENT

We believe that information is the greatest asset that a company has and therefore deserves a robust policy.

THE VENUE RIGHT TURN A CAN REALL Y OF THE SOMEWHAT RUN MILL E VEN SOMET HING T T INTO RUL MEMO RABLE Y

OFFICE MANAGEMENT & PA MAY 2014

AN ALOUS Z R OVE E N POLICY IO RETENTO AGAINST CAN G NCE AND COMPLIARNANCE GOVE

who store on-site, there is a perception that as they own the building and space, it is free storage. Take into consideration how that space may be better utilised, along with potential governance and compliance issues, and the fines and penalties that can be issued for the mishandling and storage of information, the perceived savings are not quite as attractive. In our experience, when we perform a full file audit or document transition project, our clients see an increase in their compliance and governance. They will also often see a reduction in their storage costs, so why not speak to us today and find out how we might be able to help your organisation become compliant.

Promoting Office Professionals A growing organisation of members that welcomes individuals who are involved – or have been - in all areas of office administration, including PAs, EAs, Administrative Managers and more. Managed by a committee of volunteer members who have first-hand experience in the profession, everyone is encouraged to become actively involved in shaping the organisation and promoting the profession.

Key Membership Benefits • • • • •

Talks by professional inspirational speakers Social events exploring London’s historical treasures Receive Executive Secretary Magazine six times a year Substantial networking opportunities An enjoyable experience!

Membership application: www.london-pa-network.org/membership/sign-up Membership payment: www.london-pa-network.org/membership/pay-online

Green Facilities Management Ltd. is an ISO9001 and ISO 14001 accredited commercial cleaning company offering contract cleaning services and cleaning consultancy services to Offices, Gyms, Schools, Hotels and other business sectors. We operate across the whole of London and adjoining counties. Our management has over 20 years of combined experience and we have built a reputation on providing superior cleaning services to range of corporate clients including J C Decaux and Virgin Active. Green FM provide comprehensive cleaning services where we tailor-make cleaning schedules as per your

requirements. We regularly monitor our level of service through monthly ‘Cleaning Inspection Forms’ and ‘ Customer Satisfaction Forms’ undertaken by your dedicated Green FM ‘Account Manager’. The biggest advantage Green FM provide is tried and tested cleaning services that are already used by our clients without having to ‘fire-fight’ problems as they arise. Our package of ‘systemized’ cleaning services has helped many Facilities Managers to concentrate on more important aspects of running their day to day operations while requiring minimal involvement in daily cleaning.

Here are the 5 main reason why you should go with Green FM: 1. MANAGEMENT AND SUPERVISION: All services will be supervised on a regular basis by a site supervisor as per the specification and he/she will be supported at all times by the account manager. The cleaning contract will be administered by the management support operative based at head office. All periodic work tasks will be arranged in conjunction with the Account Manager, who will liaise with the client’s representative to arrange for access, etc. 2. PERSONNEL AND TRAINING: All staff employed by Green FM are required to undertake security checks and are thoroughly vetted before they are employed. All levels of staff undertake training with regards to site induction prior to work commencement, understanding of the cleaning schedule, health & safety, environmental awareness and the company’s quality control system. All staff are required to wear uniform and be directly employed by the Company. 3. QUALITY CONTROL: Green FM is an ISO 9001: 2000 quality management system accredited company. As part of ISO 9001- all completed work is checked for quality and compliance with the specification and any non-conformities are recorded, analyzed and rectified. Adherence to ISO9001 requirements also ensures that all materials and equipment used are obtained from reliable suppliers, of the highest quality and fit for purpose. As part of quality control, we ensure all the staff employed are fully trained, all the tasks are scheduled, arranged and recorded as being completed, as well as quality control of the company’s operations being recorded and analyzed. 4. HEALTH & SAFETY: All tasks undertaken are subject to a risk assessment being completed and a method statement being produced. This process ensures that all activities are safe to complete and all risks and hazards are eliminated or reduced and the results recorded and acted upon. All technical data sheets for chemicals used are kept on site along with all the completed risk assessments and COSHH details. All machine and safety inspection records are kept on site. All the staff is issued with suitable and sufficient quantities of protective clothing and equipment. 5. ENVIRONMENTAL AWARENESS: Green FM is an ISO 14001 certified company. Adherence to ISO14001 means Green FM actively monitors possible effects of our activities on the environment and takes the control measures necessary to reduce all possible impacts. We train our staff to ensure that they are environmentally aware and understand their obligation towards the environment by following method statements and systems in line with the company policy.

At Toner Trader, we buy surplus printer toner cartridges from companies that have upgraded their printers or no longer need them. We really appreciate the work PAs, Office managers and Secretaries do and we have decided to reward you by offering £5 of Pizza Express or Marks and Spencer vouchers for every £100 of surplus printer toner and ink cartridges we buy off you up to £100. To qualify for this offer, please use the code PAOS when you contact us for the first time or come and see us at Office Management and PA.

Do You Need Any Printer Consumables? We also sell printer consumables. We offer great prices on all genuine printer consumables, from ink cartridges to fuser kits to printer toners. We currently have the following amazing offer: call me on 0800 60 50 50 for a printer consumable quote and on your first order, we will only charge you the price it costs us from our wholesaler. We hope you like our service and prices so much you will stick with us! See you at the show! To contact us call us on 0800 60 50 50 or email me at oliver@tonertrader.co.uk

At Toner Trader we: • Can collect your unused toner/ink cartridges within 24 hours • Pay for your toner cartridges within a few days • And we offer great prices when you sell your surplus printer toner cartridges to us

STAND 3534

INNOVATIVE OFFICE CATERING FOR YOUR LUNCH MEETINGS

Tired of the boring old office food at your lunch meetings? StandByChef has fresh new ideas and exciting new menus for you. At StandByChef, we have created new fresh menus that are ideal for a lunch in the office, keeping the healthy conscious in mind and that lunch food needs to be light, energizing and easy to eat. Our delivery service is particularly popular in those places where space comes as a premium as our buffet boxes are easily stackable and ready for collection once the food is finished. We have an easy to use online ordering facility that allows you to browse through our delicious menus at your leisure, before choosing exactly which tasty sandwiches, finger foods and cold buffet platters you

StandByChef Catering URL: www.standbychef.co.uk EMAIL: orders@standbychef.co.uk PHONE: 02089631465

require for your meeting. Everything on the menu is hand-prepared in our five-star hygiene rated production kitchen, fresh on the same day and delivered to you on your chosen timeslot. At StandByChef, we can assist you throughout the day and not only at the office. In fact, we have a variety of flexible services tailored for your private events at home or anywhere else, where we can be involved as much or as little as you require. Whether it be a fully catered dinner party, barbecue or cocktail party, we will be running in the background with discretion and efficiency, assisting you in making your event a success to remember. For more details, just visit us at stand 3534 and we’ll be happy to discuss different ways we can assist you and you’ll also be able to sample some of our food.

MAY 2014 OFFICE MANAGEMENT & PA

EXHIBITOR

Find us at stand, no. 3503

Go to olemagazine.co.uk for must-read office and career advice, lunch recipes, entertainment ideas, competitions and funny stuff to make your nine-to-five a little more like your five-to-nine. Get a work life!

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