Office Management & PA - Show Preview

PRYSM GROUP PRESENTS

EVENT GUIDE AND SEMINAR PLANNER

2013

IT MASTERCLASSES ● BUSINESS SKILLS DEVELOPMENT ● NETWORKING THEATRES

MEET THE FACES GET INSPIRED AND TAKE YOUR SKILLS TO NEW HEIGHTS AT EXCEL LONDON 6-7 JUNE 2013 THURSDAY 10AM - 6PM

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FRIDAY 10AM - 5PM

50 EXHIBITORS ● 47 FREE SEMINARS ● 27 KEYNOTE SPEAKERS ● 1 CHAMPAGNE BAR AND YOU

WELCOME TO OFFICE

MANAGEMENT &

PA EXHIBITION & CONFERENCE The Office Management and PA Exhibition and Conference has been specifically designed to give office professionals an educational and inspirational day out of the office. The event will provide visitors with seminars, workshops and expert speakers, hundreds of ideas, expert advice, and real steps to career progression.

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At the show, you’ll find an outstanding educational conference schedule to provide you with an expert @TheOMPAshow knowledge and new skills to take back to the office. There are headline speakers from the world of business, hands-on training #OMPA workshops, and a range of educational seminars to help you progress in your role and beyond.

Make the most of the host of suppliers to give you inspiration and stay abreast of what’s on the market in the areas you need to make purchases. But if all that sounds a little formal, don’t forget the chance to relax and make contacts in the Champagne bar or networking area.

KEYNOTE SPEAKERS

KIMBERLY DAVIS Kimberly Davis is a highly accomplished marketing entrepreneur, journalist, author and, “One of the greatest female speakers in the UK,” according to Rene Carayol, BBC Journalist & Inspired Leaders Network.

Kimberly owns Sarsaparilla Ltd. where she pioneered The Money Making Marketing Model™ and The Complete Marketing Magnetism System™ – a unique 10-step programme that is proven to help businesses attract more clients, time, and money.

Kimberly is currently the monthly marketing columnist for Talk Business Magazine and will publish her first marketing book this year with Harriman House. Kimberly is also known from The Apprentice Series 5, where she was described as, “The nicest candidate ever” by The Guardian newspaper.

Kimberly has worked with A-list celebrities like Beyonce, Michael Buble, and Andre Agassi, along with the CEOs and CFOs of major corporations such as Deutsche Bank, Procter & Gamble, and Volkswagen.

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KEYNOTE THEATRE Thursday 15.30 - 16.00

Are you an Office Manager, Personal Assistant, Executive Assistant, Senior Secretary, Facilities Management, Training Manager, Senior Administrator, Event Organiser/ Co-ordinator, or Procurement Manager? Then you’re bound to get a lot out of attending the Office Management & PA Exhibition & Conference.

This show guide gives you information about what to expect over the two-day event. You’ll find details of the comprehensive seminar schedule, information about the speakers and details of the exhibitors who are presenting the latest products and services within the profession.

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We hope you enjoy the show.

The Office Managment & PA Team

PAshow

How To Stop Wasting And Start Making Money On Your Marketing, Right Now… Guaranteed Don’t waste another penny on marketing again! Kimberly Davis, owner of Sarsaparilla Marketing, shares her top tips on how to attract all the clients, money and time you want by protecting you from the marketing Cowboys known as The Flash, Fluff, and Fakers™. Apply these simple strategies to your company today and watch your business grow.

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Office Management

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Exhibition and Conference

KEYNOTE SPEAKERS

DEBORAH SHAW

KEYNOTE THEATRE Friday 10.30 - 11.30

Doesn’t everybody dream of a challenging, stimulating and glamorous job?

Deborah Shaw certainly did and she explains how she made that dream a reality by becoming a PA to the stars in Hollywood.

Deborah Shaw has had a varied background. She trained as a buyer for Harrods, worked as a publicist at Lynne Franks PR, then left the UK for Los Angeles. There she became PA to Charlton Heston, before moving on to become a talent manager at John Crosby Management, representing clients including Charlize Theron, Rene Russo, John Hurt, Orla Brady, and James Denton. She even discovered Shia LaBeouf at the age of 12. Deborah was also a member of BAFTA. On her return to London, she met the founding president of the Association of Celebrity Assistants UK and Deborah was invited on the Board as the first treasurer. In January 2012, she became President of ACA-UK, which is a non-profit support organisation created by and for personal assistants who work for high profile individuals from the worlds of film, TV, theatre, music, fashion and beauty, charity, business, politics, art and sport.

Being a Celebrity PA With every boss having his or her own particular set of demands, it’s safe to say that no two PA jobs are exactly the same, but can anything prepare you for life as a PA to the stars? In this tantalising seminar, Deborah will share her experiences of her time as a Hollywood PA. Don’t expect a tabloid style kiss and tell, but do expect to gain an insight into the world of the celebrity PA. It isn’t all red carpets and caviar…

JACKY WORKMAN The PA’s work is often invisible, but it’s the lubricant that helps the business engine run smoothly and it’s soon noticed when the PA isn’t there. Except when the PA is still there – even if they’re not physically in the office - working remotely as a virtual assistant.

Jacky Workman is the chairman and co-founder of the International Association of Virtual Assistants (IAVA), and successful owner of J’s Office Services, and Your Business Aunt.

In 1997, having vast PA experience and extensive sales and marketing expertise, Jacky decided it was time to set up her own business as a freelance PA/bookkeeper.

Finding no support groups within the UK for the work she was providing, Jacky went on to become one of the founders and innovators for the concept of the Virtual Assistant within the UK, launching the IAVA in 2000.

In 2011, Jacky launched her new venture, ‘Your Business Aunt’, a support and mentoring service which focuses on the emotions and ‘back to basics’ for existing and new business start-ups. Jacky has a wealth of commercial knowledge and coaching experience that she draws upon to provide this service. Jacky’s passions include writing, travel and singing – she’s currently recording her first single.

Office Management

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The Virtual Assistant, Professional, Efficient and Friendly What is your understanding of the term Virtual Assistant? What are the advantages of using a VA? Do the logistics of working with someone who is not on-site with you cause you concern? Or would you like to become a VA, but you’re not sure where to start? What are the benefits of being a VA? Jacky will be answering these and other questions as she talks about the VA industry, both as a successful business owner and Friday working VA. 14.00 - 14.30

KEYNOTE THEATRE

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KEYNOTE SPEAKERS

DEBBIE GEORGIOU

KEYNOTE THEATRE Thursday 14.00 - 14.30

The move from Olympic gymnast to jewellery maker may seem an unusual one, but it allows Debbie the freedom to indulge her passion - and make money, too.

At the tender age of 36, Debbie Georgiou has crammed two successful careers into her lifetime. Widely regarded as the most talented British rhythmic gymnast at the peak of her career in the early 90s, Debbie Georgiou (nee Southwick) was 9-times British Champion.

At 18, Debbie retired from Gymnastics.

Debbie’s background meant she had to grow up rapidly. Being so mature, Debbie was ready to marry and have her first daughter when she was 21. Debbie now has two lovely girls by husband George; Mae (13) and Olivia (10).

Debbie Georgiou’s gorgeous jewellery brand Jinkksy was started via a website and publicised solely via Twitter in the early days.

All the jewellery is costume, designed and handmade to order by Debbie herself, and already a firm favourite with celebrities. Joining Twitter in February 2011, within six months, Jinkksy had 10,000 followers (including numerous celebrities from sport, TV, music and film) and to date has over 24,000 followers!

HENRIETTA MACEWEN Have you ever worked through the night or into the weekend, just to line someone else’s pockets and wondered if your time and energy couldn’t build your own business instead? Henrietta might be able to help.

KEYNOTE THEATRE From PA to Business Owner

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Have you often sat at your desk and wanted to run your own business? Going from a PA to a business owner is full of twists and turns. You can do anything that you put your mind to.

Friday 12.30 -13.00

From Olympic gymnast to celebrity jewellery designer – Why I started my own business Having pursued a successful career as an Olympic gymnast, Debbie learnt that nothing was impossible and she could do whatever she set her mind to. She was always on the hunt for a new hobby that would hopefully lead onto a new career path, and it wasn’t until she discovered the art of jewellery making that it all clicked into place, Jinkksy was born and the rest, as they say, is history.

After a long and illustrious career as a Personal Assistant, working for a range of very different bosses that include the likes of media moguls, financial gurus and CEOs, Henrietta founded Miss Jones. She made the decision to launch the business with the aim of providing an efficient and invaluable resource for the PA community to assist business professionals across the UK with original ideas and useful information to ensure the smooth running of corporate life.

Their services include finding a restaurant for a formal dinner, organising networking events or booking a bar for surprise birthday drinks. Miss Jones have negotiated exclusive deals, gained access to cool venues and events, and can put you in touch with the best services and brands, all of whom Miss Jones has personally vetted. Five years on, Henrietta remains the definitive voice of Miss Jones and her ingenious idea more than proves itself as the ultimate online resource.

Office Management

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Exhibition and Conference

KEYNOTE SPEAKERS

BRAD BURTON

BETHANY FOVARGUE

It would be fair to say that Brad Burton is far from conventional. From delivering business seminars clad in jeans and t-shirt, to insisting the title of his book must be Get Off Your Arse – Brad has his own way of doing things.

And it’s that unique approach, combined with a strong business background that makes him such a popular speaker. From a position of massive personal debt, no sales and a whinging wife into the bargain, he has spearheaded the country’s fastest growing business network www.4networking.biz, written the highest rated business book on Amazon, Get Off Your Arse and its sequel, Get Off Your Arse Too www.getoffyourarse.biz and found time to be a father to a growing family.

KEYNOTE THEATRE Thursday 13.15 - 13.45

After realising that there were few local opportunities for like-minded PAs, EAs and Administrators to share knowledge, experience and best practice, Bethany Fovargue co-founded the Peterborough PA Network.

Bethany Fovargue has been a personal assistant for two years, following a career change from primary school teaching in 2011. She works as PA to the Managing Director of a leading international EDI and eBusiness solutions company, Data Interchange, based in Peterborough. Bethany achieved the award for Runner Up in the Newcomer category of the Hays/ Executive PA Magazine 2012 awards and since then, has appeared in a number of industry magazines. With the support of her Managing Director, Bethany has co-founded the Peterborough PA Network, a network that is a testament to both her commitment to continued professional development and her love of networking, particularly using social media.

KEYNOTE THEATRE Thursday 11.45 - 12.15

Life. Business. Just Got Easier.

From a humble start in Manchester to managing director of 4Networking, the UK’s No 1 motivational speaker and bestselling author, meet Brad Burton.

Brad will share a raw, unique and laugh-out-loud look at the world of life and business, offering refreshingly honest and straightforward tips for managing life and business. Don’t miss this seminar! Get off your arse – Brad did!

Office Management

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Exhibition and Conference

How To… Create A Local PA Network Bethany will discuss how to launch your first event, from choosing timings and speakers to finding venues, publicising your event and filling the all-important goody bags! Whatever your budget to start your network, Bethany will demonstrate that, with enthusiasm and through networking, every area can – and should – have its own PA network.

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Jeans for Genes Day are delighted to be the official charity partner for the Office Manager and PA exhibition 2013.

PAs and Office Managers are the life blood of the fundraising appeal organising Jeans for Genes Days up and down the country. It’s thanks to the organisation and dedication of PAs and Office Managers that the charity is able to fund the care and support that children with genetic disorders so desperately need.

Please join us on by organising a Jeans for Genes Day at your workplace. It’s a beautifully simple idea – wear

jeans, changes lives.

Sign up today and encourage all your colleagues to leave their suits at home and wear jeans on

Friday 20th September in exchange

for just £2 each.

It’s easy to organise and a wonderful way to bring your team, your floor or your whole company together to raise money for a worthy cause. It can raise the profile of your company, help meet your CSR targets and also give you a chance to finally talk to that chap in accounts!

Individually genetic disorders are rare but together they affect 1 in 25 children born in the UK — that’s more than 30,000 babies each year.

Some more familiar conditions include Cystic Fibrosis, Sickle Cell Anaemia, Huntington’s Disease, Haemophilia or Brittle Bone Disease.

The target for Jeans for Genes Day in 2013 is

£2.5 million.

We are changing the world for children affected by genetic disorders — all you have to do is wear jeans!

Order your free fundraising pack today! www.jeansforgenesday.org Call 0800 980 4800

Billy, aged 5 has Apert Syndrome

WORKSHOP

MICROSOFT WORKSHOP

SPONSORED BY

PAUL PENNANT, TODAY’S PA PAul Pennant Managing Director and lead trainer for Today‘s PA has trained PAs from Selfridges, Rugby Football Union, UK Ministry of Defence, Adidas, Mercedes, Microsoft, Credit Suisse, BBC, Lego and John Lewis. He’s also the ‘Agony Uncle’ and guest writer for DeskDemon.com. He has been invited to train PAs at Microsoft.

Everybody uses Microsoft’s Office suite on a daily basis, but are you getting the most out of it?

Paul Pennant shares his tips and tricks to save you time and let the software take the strain.

10am – 11am Word Most office professionals use Microsoft Word daily, but few use this program to its full potential. To illustrate this point, most people go to their ribbon (or toolbar) to increase the size of their font. If you highlight your text and press Ctrl + [ or Ctrl + ] your font size will decrease/increase. This workshop will help you master Word and save you hours a week.

11am – 12am Excel Many office professionals have a fear of using Microsoft Excel. However this program is not just a useful tool for accountants and actuaries! Have you ever struggled to come up with just the right formula for your work? Next time press shift + F3 and ask Excel what you want it to do. Want to create a chart instantaneously? Select your data and press F11. This workshop will help you get more comfortable with Excel.

2pm – 3pm Outlook This workshop focuses on using Microsoft Outlook to save you time. As with all computer based office tools, we tend to use familiar features and functions and ignore the rest. Over the years, however, applications like Microsoft Outlook have grown in sophistication and refinement to the point where they really can help you do your job better – and take some of the pressure off. Outlook is now a mature and fully-fledged assistant for you; learning to exploit its capabilities will help you make the most of your time and simplify and automate other office tasks that until now have been tediously manual or just impossible. Here’s a free tip: pull an email into contacts to create a business card.

3pm – 4pm Medley We know you’re probably familiar with Microsoft Outlook, Word, Excel and PowerPoint, and you probably make regular use of them all, to a greater or lesser degree. This workshop will change all that by introducing you to the many time and labour-saving features built into each application. Even better, we will also show you how routine and humdrum tasks can actually be automated, so your computer does the hard and boring work, not you.

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Office Management

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WORKSHOP

COST REDUCTION WORKSHOP How To Save Money Running Your Office Efficiently

We all know that keeping your office running costs down is a fundamental part of the job – especially in these times of austerity - but there’s no getting away from the fact that actually achieving that goal is easier said than done.

Where can you get help?

You’ll be happy to hear that the answer is at hand.

In fact, attending this cost reduction workshop couldn’t make it any easier and could save your company thousands of pounds on your annual office supplies spend - in under 30 minutes!

WHAT’S COVERED? This programme will specialise in reducing your current prices on general stationery, paper, toner cartridges, office furniture, branded products, corporate print, catering and much more.

• • • • • •

Office Management

PA

Exhibition and Conference

Time is money: save on both and empower personnel Big brands and best own-brand alternatives: you choose Detailed annual printer & cartridge audits Tailored delivery solutions – from same-day to eco-deliveries Make savings… at the heart of business efficiency Meet your very own cost reduction team member today!

SPONSORED BY

Every industry has its own specific needs and requirements, but who doesn’t want to cut costs in the current climate? What most stationery companies forget is that their customers don’t want to sacrifice the level of service they receive just so that they can save a few pounds – does that sound familiar? At Global, we believe that value and service should go hand-in-hand, so we always endeavour to cut costs and improve our service. And our back-to-back awards of Office Point Dealer of the Year for 2011 and 2012 shows that we mean what we say.

This workshop will specialise in reducing your current prices on general stationery, paper, toner cartridges, office furniture, branded products, corporate print, catering - and much more besides! At the end of the workshop, simply visit the stand to speak with a member of our friendly ‘cost reduction team’ who will be happy to help and they will start saving you money immediately - it’s as easy as that! But if you don’t have the time to speak with us today, then simply fill out our quick questionnaire and a member of the team will contact you on a day that suits you.

If you want to reduce costs on the products your company uses on a daily basis, simply book to attend this programme before it’s too late.

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Don’t let the stress of booking travel yourself get the better of you

Save time and money with an expert on board

Visit us at either stand to discover how we can save you time and money.

Stand 718

29

Stand OM310

THE

BUSINESS SHOW

Office Management

PA

Exhibition and Conference

corptraveller.co.uk

05062

Call 0800 856 0813

2013 SHOW FEATURE

During the sessions, any Business Show delegate will have the chance to:

4NETWORKING 121 ROADSHOW Meet new contacts, prospects and clients at the 4Networking 121 Roadshow - FREE to Office Show delegates The people behind the explosive growth of 4Networking - with over 5,000 networking events around the UK every year are bringing their winning networking formula to the Office Show.

Taking the best of their groundbreaking breakfast, lunch and evening events, 4Networking have designed a format unique to the Office Show which will give our delegates the opportunity to build actual relationships with other business owners on the day.

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Unconventional 4N MD Brad Burton explains why his team decided to offer their format to our shows: “What we’ve noticed in the past is that people come to our stands, visit the other stands around the show and listen to the speakers here. And that’s fine, because they get massive value from that. But let me ask you a question. What do you actually need when you’re getting a business going? Sales appointments. That’s what you need. So we’ve put together a format which will fast-track the process of getting those appointments and give you the opportunity, actually at the show, to have a real conversation with other business

• • •

Visit our ‘Bumf Table’ to leave Business Cards and other information Listen to a short presentation on valuable networking skills Have three 10-minute conversations with other delegates - exchanging contact details at the end to follow up after the event

owners. No dancing around the handbag, no working out whether you can approach someone based on whether they’re a closed or open group, but straight to the point in 10 minutes of real business.”

During the sessions, any Office Show delegate will have the chance to: •

•

•

Visit our ‘Bumf Table’ to leave Business Cards and other information Listen to a short presentation on valuable networking skills Have three 10-minute conversations with other delegates - exchanging contact details at the end to follow up after the event

Each session will last 45 minutes and every attendee will be offered the chance to join 4Networking’s national network at a specially reduced price only available on the day.

Register with 4Networking at Stand 60 in The Business Show for the sessions that will take place on both days at 10am and 1pm.

Register with 4Networking at Stand 60 in The Business Show for the sessions that will take place both days at 11am and 2pm. Other similar sessions will be held in The Business Show every hour, starting at 10am and finishing at 4pm both days, as well as in the COPA Show on both days at 10am and 1pm.

Office Management

PA

Exhibition and Conference

Visit us on stand 246

Join our growing community of business professionals We are the oldest professional body for administration and business management in the UK. Our professional membership services and qualifications are specifically tailored to help you build or enhance your career in business.

Find out more about our membership, learning and training services at www.instam.org.

Come along to our career sessions with SWG Elite for some top career tips for ambitious office managers and PAs – Thursday 6 June - 11:00 and Friday 7 June - 11:45

IAM Ad-April2013.indd 1

23/04/2013 15:02

Real networking, real relationships, real business…

Would you like Office Management & PA to give you some real business appointments?

4Networking is the UK’s largest joined-up business network and already run over 5,000 networking events every year in towns and cities across the UK. We are thrilled that they have agreed to bring their ground-breaking and proven format to Office Management & PA. Each of the FREE 1-hour sessions will allow attendees to build real relationships quickly, taking the best from 4Networking’s unique breakfast, lunch and evening meetings.

Meet real business owners and have a real conversation with them – fast-tracking those relationships that used to take so long to build.

Want in? Visit 4Networking at Stand 60 in The Business Show to register for free. PS: We’ve persuaded www.4Networking.biz to offer an exclusive discount on their membership. Remember to ask on the day!

Office Management

PA

Exhibition and Conference

KEYNOTE THEATRE THURSDAY 10.30 - 11.30

14.00 - 14.30

‘’A business doing pleasure’’

From Olympic gymnast to celebrity jewellery designer – Why I started my own business

Katie Clifford Ann Summers Ltd

Jacqueline Gold’s Executive Assistant shares her unique journey to working for on of the country’s most successful female entrepreneurs, and her insights into the evolution of the role.

11.45 - 12.15 Brad Burton 4Networking

LIFE. BUSINESS. JUST GOT EASIER.

Debbie Georgiou JINKKSY

Having persued a successful career as an Olympic gymnast Debbie learnt that nothing was impossible and she could do whatever she set her mind to. She was always on the hunt for a new hobby that would hopefully lead onto a new career path, and it wasn’t until she discovered the art of jewellery making that it all clicked into place, Jinkksy was born and the rest, as they say, is history.

14.45 - 15.15 Deborah Lee

3 steps to unlock your Twitter powerhouse

6 years ago Brad was delivering pizza’s to keep his start-up business afloat – now he is delivering inspiring, hilarious and provocative speaking events on life, business and motivation. You’ll go away all fired up and feeling motivated, confident how to innovate successfully and dealing with knockbacks – everything happens for a reason. Don’t let the jeans & t-shirt fool you, Brad will change the way you think about your life & business forever. Looking for a speaker like no other? Congratulations, you’ve just found him.

With over 130,000 Twitter followers, Deborah Lee has demonstrated that she not only talks the talk, but she can walk the walk. Deborah will reveal three of the easy-to follow steps that she has used successfully to grow her online profile and establish herself as a leading global social media presence. If you are struggling to make sense of how Twitter can benefit your business, this seminar is a must.

12.30 - 13.00

15.30 - 16.00

How to put together the ultimate travel itinerary

How to stop wasting and start making money on your marketing

Organising travel itineraries for yourself can be challenging, so when preparing a trip for someone else, it is essential to be as detailed and thorough as possible so your manager can enjoy a carefree trip without any surprises.

Don’t waste a penny on the wrong marketing again! Kimberly Davis, owner of Sarsaparilla Marketing, shares her top tips on how to attract all the clients, money and time you want by protecting you from the marketing cowboys known as The Flash, Fluff, and Fakers™. Apply these simple strategies to your company today and watch your business grow.

Nicky Christmas Practically Perfect PA

Kimberly Davis Sarsaparilla Marketing

13.15 - 13.45

Bethany Fovargue Data Interchange

How To…Create a local PA network After realising that there were few local opportunities for like-minded PAs, EAs and Administrators to share knowledge, experience and best practice, Bethany Fovargue co-founded the Peterborough PA Network.

Bethany will discuss how to launch your first event, from choosing timings and speakers to finding venues, publicising your event and filling the all-important goody bags! Whatever your budget to start your network, Bethany will demonstrate that, with enthusiasm and through networking, every area can – and should – have its own PA network.

Join Bethany’s networking session in the 4Networking area at 4-5pm on the 6th

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Office Management

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Exhibition and Conference

KEYNOTE THEATRE FRIDAY 10.30 - 11.30

13.15 - 13.45

Being a Celebrity PA

Your virtual assistant – manage work and your boss with online tools and handy shortcuts

Deborah Shaw President of ACA - UK

Kate Russell Technology Reporter and TV Web Expert

Deborah Shaw has had a varied background… she trained as Buyer for Harrods, worked as a Publicist at Lynne Franks PR, then left the UK for Los Angeles. There she became PA to Charlton Heston before moving on to become a Talent Manager at John Crosby Management representing clients including Charlize Theron, and she discovered Shia LaBeouf at the age of 12. On her return to London she met the founding President of the Association of Celebrity Assistants UK, In this seminar Deborah will be discussing her experience within the industry.

11.45 - 12.15

Let cloud services take the pain out of everyday operations including how to manage and automate tasks online, productivity tools and time-saving tips for dealing with email, ways to simplify your social activity and make it more effective and web tools for note-taking and saving information later. Join BBC Click’s Kate Russell in this seminar to learn about all the new online tools that can help you manage your workload.

14.00 - 14.30

Vicki Wusche

How to have more time for the life and the business you want Vicki is known as The Property Mermaid because she has created a business based on choice. From day one Vicki was clear that she needed to create a business model that meant she could still have time with her family, and enjoy scuba diving holidays and earn a good income. Recognising the value of her time and being aware of how she uses it has been crucial. Today she will share with you how to achieve that for yourself.

Jacky Workman International Association of Virtual Assistants

The Virtual Assistant, Professional, Efficient and Friendly What is your understanding of the term Virtual Assistant? What are the advantages of using a VA? Do the logistics of working with someone who is not on site with you cause you concern?

Or - Would you like to become a VA but not sure where to start?

What are the benefits of being a VA? Jacky will be answering these and other questions as she talks about the VA industry both as a successful business owner and working VA.

12.30 - 13.00

14.45 - 15.15

From PA to Business Owner

How to raise your visibility through effective communication with social media

Henrietta MacEwen Miss Jones PA

Vicky Ross Vicky Ross Training

Have you often sat at your desk and wanted to run your own business? Going from a PA to a business owner is full of twists and turns. You can do anything that you put your mind to.

Vicky is the founder of Vicky Ross Training and specialises in in-depth communication skills. She is an NLP Trainer, a Coach, a Clinical Hypnotherapist as well as an Instuctor of Hypnotherapy.

In Vicky’s seminar she will be discussing using Social Media for visability and letting people know who you are, what you do and how to promote your business to have an effective outcome.

W NE

15.30 - 16.00 Eleanor Marshall Absolute Radio

The Power of Time Management Exceptional time management is the backbone of any PA’s success.

In this seminar, Ella will run through the techniques she has learnt in her 7 years working as a PA and the classic pitfalls to be avoided, as well as how your skills as an assistant can be used to maximise your personal time and improve your work life balance.

Office Management

PA

Exhibition and Conference

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THE BUSINESS PROGRESS THEATRE THURSDAY 11.00 - 11.30

13.15 - 13.45

Why your Boss deserves a great PA

Project Management for successful event delivery

Dr. Gareth Osborne The Association of Personal Assistants

Elaine Pieris DV8 Global Events Ltd

In this presentation Dr. Gareth Osborne, the Director General, will give you evidence from its research of the CEOs of the top 5000 UK businesses, the public sector and over 500,000 smaller trading companies of how a PA can maximise the support they provide and ensure their boss, therefore they excel. Gareth will use genuine examples of where membership and qualification has added real and measurable value to the work of the team.

The seminar is designed to provide practical advice, best practice and useful resources for anyone with event project management roles and responsibilities. Enabling confident and effective planning, control and evaluation of a variety of events, the event planning cycle, venue and supplier sourcing, programme and content development and event evaluation.

11.45 - 12.15

14.00 - 14.30

Is paperwork taking over your business?

Build the relationship and the results will follow

David Bryce Clear Data UK

Graeme Milne Corporate Traveller

Is paperwork taking over your business? Need to free up valuable office space? Discover how document scanning, digital mail room processing and intelligent data capture solutions can help save your business valuable time and money. Find out how to find information faster, reduce time spent on manual data entry and paper processing, improve accuracy and protect your information. Paperless processing can help improve your organisation’s carbon footprint.

While there are many cost reduction strategies that can be applied no matter how large or small an organisation’s travel spend is, the secret to success is knowing what the best strategies are and how they can be applied to your individual business. Graeme will discuss how having the right relationship with your travel manager is the foundation which drives the best results.

12.30 - 13.00

14.45 - 15.15

Dress to impress, for your job and lifestyle

Supporting a Paperless Office – Pyramid Whiteboard

Caroline Williams De Vallenger Design

This seminar will give you the basic tools of how you can adapt this knowledge into your very own lifestyle and successfully dress to impress in all areas of your life. Within the 30 minutes we will touch on Ideas for corporate dressing, Body Shapes, Colours and the psychology behind them, Accessorising, Hair and Makeup, Forthcoming Trends and Overall Presentation. We believe these tools will give you the correct foundation to build confidence within your personal presentation, therefore building confidence of others towards you, within your own environment.

Steve Chapman Imspired Limited

The seminar will be to educate on the benefits of using a small desk whiteboard instead of paper sticky notes or notepads for writing short temporary messages, with particular focus on the three main benefits to company’s and users of Environmental Impact, Cost Reduction and Risk/Fraud Avoidance.

W NE

15.30 - 16.00

Camilla Schneideman Leiths School of Food and Wine

Cooking, the great equalizer.

Cooking is big business in the modern world with TV shows, an array of cookery schools, and numerous food magazines – but how many people can really cook? Leiths has been at the forefront of teaching cookery for over 35 years, adapting to change whilst remaining dedicated to the core values of classic techniques and skills. During this seminar we and will reveal the secrets of the food industry, discuss the popularity of cookery and how it can help generate team building opportunities.

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Office Management

PA

Exhibition and Conference

THE BUSINESS PROGRESS THEATRE FRIDAY 11.00 - 11.30

13.15 - 13.45

Slash your recruitment costs

Is paperwork taking over your business?

The internet has transformed recruitment. However, with a plethora of new concepts it is important to get clarity. This seminar will set out to clarify how you can quickly and cost-effectively find the best talent available.

Is paperwork taking over your business? Need to free up valuable office space? Discover how document scanning, digital mail room processing and intelligent data capture solutions can help save your business valuable time and money. Find out how to find information faster, reduce time spent on manual data entry and paper processing, improve accuracy and protect your information. Paperless processing can help improve your organisation’s carbon footprint.

11.45 - 12.15

14.00 - 14.30

Geoff Newman Recruitment Genius

David Bryce Clear Data UK

Caroline Williams De Vallenger Design

Mark Smith Drumnosis Ltd

Dress to impress, for your job and lifestyle

Drumnosis: The Myth Of Multi Tasking

This seminar will give you the basic tools of how you can adapt this knowledge into your very own lifestyle and successfully dress to impress in all areas of your life. Within the 30 minutes we will touch on Ideas for corporate dressing, Body Shapes, Colours and the psychology behind them, Accessorising, Hair and Makeup, Forthcoming Trends and Overall Presentation. We believe these tools will give you the correct foundation to build confidence within your personal presentation, therefore building confidence of others towards you, within your own environment.

Multi tasking is one of the biggest myths floated around the business community (and people in general), and one of the most damaging. In these seminars Mark will use a drum set and his skills as a hypnotherapist to demonstrate why humans simply are incapable of multi tasking, and how understanding and implementing this simple fact will improve your business and your life easily and permanently.

12.30 - 13.00

Alex Beckett DV8 Global Events Ltd

Project Management for successful event delivery The seminar is designed to provide practical advice, best practice and useful resources for anyone with event project management roles and responsibilities. Enabling confident and effective planning, control and evaluation of a variety of events, the event planning cycle, venue and supplier sourcing, programme and content development and event evaluation.Â

Notes

Office Management

PA

Exhibition and Conference

JUNE 2013 OFFICE MANAGEMENT & PA |

17

HOW TO THEATRE THURSDAY 11.00 - 12.15

Rachel Davey Institute of Administrative Management

Sponsored By

14.45 - 15.15 Sylvia Garvin Sejuiced Ltd

Top career tips for ambitious office managers and PAs

Creating a great place to work through the senses

With ever increasing numbers of people applying for the top jobs, how can you stand out from the crowd? Join us to find out what to consider when updating your CV. Kaye Sharman and Lesley Hornsby from PA training company, SWG Elite, will also provide top tips for getting that interview and shaping your career journey. During the session delegates will be able to critique their skills and strengths, review their CV and set career goals.

Have you ever felt that your office environment is a bit sterile and soulless? How we feel at work can affect our performance as much as what we know. This seminar explores ideas for reconnecting with our senses in the workplace, as well as getting the most from external meetings, teambuilding events and awaydays. Attendees will come away with practical and effective ideas for engaging the senses in a meaningful and structured way to help create a happy, healthy and more productive workplace.

12.30 - 13.00

15.30 - 16.00

Brain Food

Business Writing

To look at the physiological pleasure of eating food that not only tastes delicious but is nutritionally balanced. How to consider life style versus diet and look at how the food industry can influence what you eat for the good, but also for the bad.

The importance of good writing in business cannot be underestimated. It separates the professional person from the routine operator. There will be pointers on what makes a good communication, which can be readily understood and therefore it will initiate the desired response

13.15 - 13.45

16.15 - 16.45

Drumnosis: The Myth Of Multi Tasking

How to have more time for the life and the business you want

Ed Baines Randall & Aubin

Mark Smith Drumnosis Ltd

Multi tasking is one of the biggest myths floated around the business community (and people in general), and one of the most damaging. In these seminars Mark will use a drum set and his skills as a hypnotherapist to demonstrate why humans simply are incapable of multi tasking, and how understanding and implementing this simple fact will improve your business and your life easily and permanently.

Darryl Samuels Souters Training

Vicki Wusche

Vicki is known as The Property Mermaid because she has created a business based on living her life to the full, full of holidays, fun and choice. Right from day one Vicki was clear that she needed to find a business model that meant she could still have time with her family, and enjoy scuba diving holidays. Recognising the value of her time and being aware of how she uses it has been crucial.

14.00 - 14.30 Chris Powell The Event Expert

8 easy steps to the perfect event Events are a tried and tested method for businesses to reach and engage with their audiences. With today’s corporate event attendee always expecting a high-quality experience, creating that memorable and rewarding event is no easy task! So how do you deliver great events, on time, every time? In this seminar you will learn how to: Deliver your event set against the principals of The Event Expert 8 step event planning system: Set a clear event purpose, plan and locate your event accordingly: Present, programme and promote your event effectively: Produce the perfect event with great take away memories!

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| OFFICE MANAGEMENT & PA JUNE 2013

Office Management

PA

Exhibition and Conference

HOW TO THEATRE FRIDAY

Sponsored By 11.00 - 11.30

Heather Dallas IIR Management Development

Developing Your Role to Your Full Potential – The Importance of Personal Development

14.00 - 14.30

Colette Doyle PA Life, published by Forum Events Media

The Changing Face of the PA: the Role of the Personal Assistant in the 21st Century

Few people develop to their full potential or ‘self-actualise’, or as Carl Jung said, ‘reach mid-life development’. What can help? Take stock of what already works and do more of it, honestly assessing your improvement areas, ascertaining your goals, your resources and constraints i.e .what might be holding you back and who can help.

This panel session will incorporate male and female senior level PAs/ EAs working in both the public and private sectors. They will be asked to comment on topics such as the impact of globalisation on the PA’s remit, the greater use of technology within the job, the effect of increasingly large workloads, and the development of the role from humble secretary to business manager.

11.45 - 13.00

14.45 - 15.15

Rachel Davey Institute of Administrative Management

Chris Powell The Event Expert

Top career tips for ambitious office managers and PAs

8 easy steps to the perfect event

With ever increasing numbers of people applying for the top jobs, how can you stand out from the crowd? Join us to find out what to consider when updating your CV. Kaye Sharman and Lesley Hornsby from PA training company, SWG Elite, will also provide top tips for getting that interview and shaping your career journey. During the session delegates will be able to critique their skills and strengths, review their CV and set career goals.

Events are a tried and tested method for businesses to reach and engage with their audiences. With today’s corporate event attendee always expecting a high-quality experience, creating that memorable and rewarding event is no easy task! So how do you deliver great events, on time, every time? In this seminar you will learn how to: Deliver your event set against the principals of The Event Expert 8 step event planning system: Set a clear event purpose, plan and locate your event accordingly: Present, programme and promote your event effectively: Produce the perfect event with great take away memories!

13.15 - 13.45 Darryl Samuels Souters Training

Business Writing The importance of good writing in business cannot be underestimated. It separates the professional person from the routine operator. There will be pointers on what makes a good communication, which can be readily understood and therefore it will initiate the desired response

ABOUT THE SPONSOR Are you beginning your career or looking for your next step as a PA, VA, EA or office manager? Then join our growing community of ambitious professionals.

As the UK’s oldest management Institute, our qualifications and membership services inspire our members to get ahead in their careers. We support 17,000 members, across 58 countries, throughout their careers so they remain at the cutting edge of the business environment.You can join other administrators, personal assistants, virtual assistants, office and administrative managers to receive tools, resources and advice so you can fulfil your potential.

Come and see us at stand OM246 to find out more about how you can develop your career by studying or being a member with us.

Visit www.instam.org. Join in the conversation www.twitter.com/instam @Instam

Office Management

PA

Exhibition and Conference

JUNE 2013 OFFICE MANAGEMENT & PA |

19

ARE YOU STILL USING CHEQUES TO PAY YOUR STAFF? Download your

Why it makes sense to ditch the paperwork and take advantage of 21st century electronic transactions.

45 DAY FREE TRIAL

x om/products/BACS-IP.asp Making sure you can www.datainterchange.c pay people on time is a good start. But how can you be sure that payments are subject taken from your to a formal approval process? bank account and The cheque signer often isn’t in directly deposited a position to know whether a in the recipient’s payment is of the right amount bank account, a But perhaps one of the biggest and whether services or products process which takes issues is with delayed payments, have been successfully delivered. approximately three because the cheque signer is off Cheques won’t provide you with working days. To take sick, or not in the office. This an error-free audit trail with advantage of BACS, will lead to poor relationships full details of the value, date, you’ll need to be and less preferential commercial beneficiary and who approved authorised by your terms with your suppliers. the payment should you ever bank and obtain Delayed payments can have need to investigate.

BACS-approved an even bigger impact on your software. staff, who are reliant on their Many companies now use BACS pay-packet for their mortgage (the UK’s electronic funds clearing (HMRC) have introduced Real payments and credit card bills. A network) to make electronic Any good BACS software Time Information (RTI) on the delayed payment can cause them payments to their staff and solution will provide your 6th April for the submission of severe disruption, frustration and suppliers, removing the need company with the ability to electronic employee PAYE tax significantly lower their morale. for paper cheques. Funds are import data from your payroll deductions. If you intend to use and other financial systems, BACS to pay your staff, you will implement approval processes, need to ensure that any BACS provide a full audit trail and let solution is RTI compatible and you perform both direct credits, If you need an RTI compliant BACS solution, Data that you have a RTI capable to pay suppliers and staff, and Interchange has both a free BACS-approved solution payroll solution. You can find direct debits to collect fees from for smaller businesses and a paid version for medium out more information about RTI your customer. to large businesses. at HMRC’s dedicated website: www.hmrc.gov.uk/rti/ You should also be aware that HM Revenue and Customs

Many companies still use paper cheques to pay their suppliers and staff salaries. If you’re one of them, then you probably already know the problems cheques can pose, such as lack of visibility and inadequate financial controls.

20

| OFFICE MANAGEMENT & PA JUNE 2013

Office Management

PA

Exhibition and Conference

Join our conversation on Twitter @PALifeMag

Too good to put down Read

Share

Get involved

Visit us on stand OM222 to sign up for your free subscription and your chance to win an exclusive overnight Clarins Spa and Stay Sensation break, for two, at Whittlebury Hall Hotel.

Tel: 01992 374100

www.palife.co.uk

Go to olemagazine.co.uk for must-read office and career advice, along with ideas for your lunch, competitions and funny stuff to make your nine-to-five go by quicker.

A website even your boss would love editor@olemagazine.co.uk subscriptions@intelligentmedia.co.uk

Get top PA and Office Manager skills training from the great course range offered by Souters.

Souters is a London based training provider and was founded in 1988. We have provided training courses to everyone from multinational companies to private clients.

We provide comprehensive training packages for PAs, office managers, executive PAs and other clerical staff.

We are accredited by City & Guilds and CILEX. Souters is a Microsoft Academy, so we offer comprehensive training in Microsoft Office to all students.

PA Training Courses and Diplomas

JOIN US FOR LUNCH DRINKS CELEBRATIONS

STAND OM101

The stunning destination bar in the heart of the City

TRAIN TO GAIN

Our popular PA packages were developed by experienced PAs. Our programmes combine technical instruction on PA functions with practical exercises. The diploma includes keyboard skills training, Microsoft Office Training and soft skills segments. This provides PAs and executive PAs with a high level of employability.

“I attended this course to refresh and enhance my PA skills. It was an intense week of classroom style learning, together with practical typing tasks. The tutor was competent and delivered the training extremely effectively.

I will definitely be able to apply the skills I have learnt in my PA role.” – PA Diploma

Office Manager Diplomas Our Office Manager programmes incorporate administrative skills, Microsoft Office, basic accounting and more. These segments will incorporate practical exercises and classroom format tuition.

The other attribute of a successful office manager is management skill. For this reason, our diploma includes a segment on how to effectively manage people.

After the course, employers have commented on the improvements in office managers. The Diploma is also a fantastic way of attaining a role as an office manager, for more junior staff.

OFFICE PARTIES Visit us on stand OM164 for your exclusive rewards card 19 NEW BRIDGE STREET, LONDON EC4V 6DB T: 020 7438 8059 | E: HELLO@VOLTAIREBAR.CO.UK WWW.VOLTAIREBAR.CO.UK Office Management PA Exhibition and Conference

JUNE 2013 OFFICE MANAGEMENT & PA |

23

PA and Executive Assistant Professional Training Courses Training courses for PAs, Executive Assistants and Office Managers in: ➡ ➡ ➡ ➡ ➡

Office management Financial skills Management and business skills Project management Plus a development programme for new PAs

keynote Watch our ather speaker, He about the Dallas, talk al e of person importanc nt seminar developme e, 11am. on 7th Jun r here: Or meet he

To find out more visit our website

www.iirmd.com/PASHOW

HOWVID rmd.com/PAS

http://www.ii

All Office Management and PA Show attendees receive 10% off any course, quote PASHOW when booking. Contact us on 020 7017 7195 or bookings-hotline@iirltd.co.uk

EXCLUSIVE FREE MEMBERSHIP Visit some of the best venues in London Wine, dine and NETWORK with your peers Enter competitions and win fantastic prizes

JOIN THE LCCI PA CLUB TODAY

WIN

an overnight

BROOKLANDS HOTEL

Visit us on STAND OM256 to find out more Would you like to visit some of the best venues in London, network with your peers over a chilled glass of wine or two and enter competitions to win fantastic prizes?

If the answer is yes then you need to become a member of the LCCI PA Club.

There is no need to worry about cost as membership of the LCCI PA Club is completely free of charge.

stay at

Find out more at stand

OM256

Visit us on stand OM256 to find out more and enter our prize draw for the opportunity to win an overnight stay at the fantastic Brooklands Hotel.

Located in Weybridge, Surrey, the art deco inspired Brooklands Hotel stands where the world famous Brooklands race track once reigned supreme during the 1920s and 30s. Facilities include the renowned 1907 restaurant bar and grill, an award winning spa and state of the art fitness centre. www.brooklandshotelsurrey.com

In association with...

londonchamber.co.uk

It doesn’t matter how big your desk is, there’s never enough room! This nifty whiteboard and storage solution could help declutter your desk and save waste.

The product is a small pyramid shaped whiteboard that is composed of two separate pieces; an upper 4-sided pyramid shaped writing surface and a square base for this to rest on.

The pyramid is hollow and also acts as a desk tidy to allow for storage of other small stationery items. The product is aimed primarily at reducing the need for paper for writing temporary messages that are subsequently thrown away.

The product has real eco and commercial advantages apart from its functional aspect.

POCKET LONDON Pocket London is the first line from fashion house Max de Courcy; a stunning range of skinny jeans in a variety of on-trend prints and patterns, each that exude the London girl chic style.

Each pair has the unique feature of a contrasting pocket – whether this is in a block colour or print, the ‘pocket’ acts as the branding and makes a pair of Pocket jeans instantly recognisable. As a result, a pair of Pocket London jeans will become a staple in all girls’ wardrobes – whether you like the muted block colours or more experimental prints, there is a pair

Office Management

PA

Exhibition and Conference

The product is unique in that most small whiteboards available today have 2 sides or less and are generally 2 dimensional and rectangular shaped.

STAND OM160

STATIONERY FIT FOR PHARAOHS

They also take up too much space on a normal desk. PyraMID whiteboard brings an extra (third) dimension to this functionality which allows the product to achieve 50% writing surface of an A4 whiteboard, whilst using only 20% of the same desk space and therefore adds greater efficiency. It also has a storage area for other small utensils which standard rectangular whiteboards do not.

The product (and concept) is very new and was only launched at the UK Stationery Show in April 2012 where it won the award for Best New Desk Accessory 2012.

The product’s benefits cover a positive environmental impact, cost savings due to its long life (as opposed to constantly replacing paper) and risk reduction aspects (especially in banking/financial institutions or call centres as credit card or customer account numbers can be written down temporarily and completely erased after use, thereby reducing risk).

Co-founder Louise Thompson will be highlighting just how stylish a pair of Pocket London jeans can look, as she walks the catwalk showing off designs from the A/W13 collection.

to suit every style. You can trust that a pair of Pocket London jeans will make an instant sartorial statement!

Max De Courcy has kept focus on strong autumnal colour in the A/W 13 line and this will be apparent when the line is released to the public. An animal influence can also be seen in some of the

print designs that feature in this new line. Edward Page, co-founder of the brand said, “The A/W13 line is a huge advance from our original collection and we really look forward to seeing how it’s received.

We have high hopes for the brand and this new range is a chance to show people who we are and what the brand is all about.”

JUNE 2013 OFFICE MANAGEMENT & PA |

25

STAND OM160

WHY IRON WHEN YOU CAN STOPIRONING?

YOUR SEAMLESS TRAVEL CONNECTION Find out more about the fully independent and professional travel service for the busy Office Manager and PA from Melanie Williams at Hermes Travel.

You might ask what it means to be independent in travel.

Independence is just that: the freedom to choose the right supplier at the best price for you. While some agents will steer you down their path, we will guide you down your own.

Kwai. With no electricity or hot water, our candlelit jungle experience was topped by washing elephants in the river, whilst riding on their backs. It’s a truly memorable experience my 20-year-old daughter still talks about today.

Over my 30 years in travel, I have worked in a variety of sectors in the industry, but found my home in bespoke luxury leisure and small corporate business travel.

The team at Hermes all have a wide variety of experience; well-travelled, our strength is in our knowledge and service.

On less exotic trips to Turkey, we hired a guide and went canyoning and whitewater rafting, sleeping in a treehouse that nestled in a gorge. My pre-booked sunset tour to watch the sun setting over the gorge was more mountain climbing, followed by a mad scramble down in the semidarkness with no torches. At 90 degrees in August, I was not popular. The reward? A freshly caught trout barbecue and the satisfaction the next day of looking up and saying, “We did that.”

Of Course I love to travel; discovering exciting things to do has always been a part of our family holiday. My children always say, “Where are we going and what are we doing this time?” It’s become a bit of a challenge living up to their expectations. On a trip to Thailand, we stayed on the floating raft hotel on the river

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| OFFICE MANAGEMENT & PA JUNE 2013

So that gives you an idea about me. Where do you want to go? Let me take you there…

Who has the time to stand tied to an ironing board, flanked by a mountain of creased cotton, when there are deals to be done? Your time could be used more productively elsewhere, but those shirts aren’t going to iron themselves…

StopIroning (T/A The Ironing Board) was established 21 years ago and has diversified from an ironing-only service to include domestic and commercial laundry, ironing and dry cleaning, as well as alterations and a shoe repair service. We have one branch at Snaresbrook Station and another at Upminster Bridge Station, while three liveried vans carry out a collection and delivery service in designated postcode areas from Upminster in Essex to Central London.

We launder and iron chair covers and tablecloths for wedding and party venues, offering a 24-hour turnaround of chair covers, so the providers don’t have to invest in larger stock and can run their businesses more economically and efficiently.

We provide a twice-weekly laundry service for London based cleaning companies, enabling them to provide the best cleaning service and leave the laundry to the professionals.

StopIroning was proud to be part of the 2012 Olympic and Paralympic games, by providing a laundry and dry cleaning service with a 24-hour turnaround of staff uniforms, collected by our vehicles from eight central London hotels.

We laundered and dry cleaned over 6,500 garments, keeping over 600 staff looking pristine and crisp for the duration of the games.

We use only the best quality powders and liquids, while our stain removal chemicals are environmentally conscious while effective. We take our carbon footprint seriously and our mission is to provide the best service and logistics while making sure every task is carried out with the greatest fuel efficiency and least waste possible.

We are looking forward to meeting future clients and forging new and lucrative alliances at Office Management and PA exhibition.

www.theironingboard.com www.stopironing.co.uk www.ncai.co.uk

Office Management

PA

Exhibition and Conference

STAND OM74

Notes

DRUMNOSIS: DO LESS

ACHIEVE MORE Workplace stress can be a big cause of absenteeism among your workforce, so Drumnosis offers a solution that could help to reduce stress and increase productivity.

Drumnosis Limited is a training company that teaches teams and individuals within companies to achieve more by doing less, better! We use a combination of drums and hypnosis (Drum-nosis) to achieve this.

We believe that overload is the biggest single cause of human anxiety. We believe that so called ‘multitasking’ is the single biggest cause of overload. We teach ‘overload protection’, which explains how to stop multitasking and perform better than you ever thought possible. We also teach stressor removal; how to spot and remove sources of overload.

We do this in half day and full day workshops, team building workshops and individual training sessions.

Drumnosis aids the wellbeing of your employees by teaching them how overload can be easily and permanently avoided. Drumnosis helps reduce absenteeism due to overload, which can cause stress induced sickness. Drumnosis will help increase your staff morale and in turn, their productivity.

Drumnosis will help your systems function more smoothly and your teams to work in greater harmony.

See you at the show!

Come and visit us at stand OM74, where you will get the chance to try one of our team-building games. Be sure to come to Drumnosis Limited founder Mark Smith’s seminars where you will see the power of Drumnosis first hand. In the meantime, have a look at www.drumnosis.com and check out our short intro to Drumnosis.

Office Management

PA

Exhibition and Conference

JUNE 2013 OFFICE MANAGEMENT & PA |

27

PAul Pennant Managing Director and lead trainer for Today‘s PA

Today’s PA is the biggest news in Personal Assistant, Executive Assistant and Office Professional training, thanks to the inspirational vision and leadership of the company’s founder, PAul Pennant, himself one of those rarities - even today: a male former executive PA. Now Managing Director and lead trainer for Today’s PA, PAul started the company with a clear vision: to take his own experiences as a PA, office manager and business director and create training courses that meet the challenging real-world needs and aspirations of modern business professionals.

From the outset, PAul has been building an impressive client roster, which reads like a who’s who of globallyrecognised brands and other high-profile organisations. He has trained PAs from Selfridges, Rugby Football Union, UK Ministry of Defence, Adidas, Mercedes, Microsoft, Credit Suisse, BBC, Lego and John Lewis. Course attendees not only come to London from all over the UK, but abroad as well. Today‘s PA has trained PAs from over 2500 companies in 80 countries.

PAul’s growing reputation and charismatic presentational style have already attracted invitations to speak at prestigious industry events such as The Office Show, The National Executive PA Conference and EUMA UK (European Management Assistants). His deep knowledge and experience have also led to him becoming the ‘Agony Uncle’ and guest writer for DeskDemon.com. PAul's wide communications experience really helps his students engage in what he teaches whether it be assertiveness, time management, presentation or IT skills.

With the rapid advances in technology Today's PA has specialised in helping PAs to use technology to help them save time. Paul covers all Office products at all levels. He has been invited to train PAs at Microsoft.

How do delegates feel about his training?

“Today’s PA has changed me totally; it has changed my way of work in 3 ways: my style, my attitude and my focus. My manager has definitely noticed the change of the way I work, I’m definitely more assertive.

My inbox is tidy and so is my boss’s. I’ve got files arranged from A-M, N-R, S-Z all business related emails are kept in alphabetical order in the files. It’s made it a lot easier for me when I’m requested to fish out an email and saves a lot of time. I never used to use my Task’s, but since Today’s PA I have got rid of all the post it notes and bits of paper I used to have scattered around my desk. Task’s is a great tool and I would recommend it to everyone”.

Taijjiba Janjua – Transport for London

“I walked out feeling more confident, empowered, motivated, competent and less stressed than I have ever felt. I could not wait to get into the office.”

Joanne Mayes – Pharmorphix “Returning to work the Monday after Today’s PA course ran on the Thursday and Friday, was in a word ‘empowering’. Completing my evaluation I wrote that this course should be the industry standard for PA training. I should know I have been on a few; not because I felt that my skills needed brushing up, but because I had a wonderful boss who firmly believed in CPD, and would green light any course I requested, providing it made an impact in the work place on my return.

This course made an impact like no other, it changed the way I work, both in my career and in my home office; it gave me the confidence to say ‘No’ and also to stop apologising unnecessarily. I learnt more about Windows products, Outlook in particular, than on the Microsoft run courses I have been on. I now dress smarter in the work place, projecting an air of confidence that only wearing a suit gives you. I hold my head up high when I ask for things I want and need to be achieved by others. My productivity in a busy period in the office also improved as I concentrated better because I answered emails at set times of day, instead of constantly interrupting what I was doing, as another email popped into my inbox. While the quality of the work I produce has never been in question, because I work smarter now, I am not so fraught at the end of the day, I come into work energised, not dreading my inbox.“ Maddie Grant - Health Purchasing Victoria, Australia „The course was obviously very effective as I have noticed an improvement in your overall performance and confidence, even though I never thought either was lacking prior to the course. The ideas provided by the course have proved extremely useful in all areas of your role and of real assistance to me in my role. Overall I think the course was a good idea and a great success.“ Boss of Naomi Vallance, GEOS “Since Jasmine attended the course, I have been overwhelmed by the difference in her performance from day one. She has helped me achieve my objectives in a calm, effective manner and she does not seem to rush around as before, and is not fazed by any work I require - and she will question me if necessary, which is very refreshing. She has the answers at her finger tips and is in control and business like - I am very impressed that a two day workshop could have so much effect.”

Lt Col Wren - Chief of Staff at Headquarters Recruiting Group, MOD “I just wanted to thank you for providing such a stimulating and thought-provoking course. I will certainly be implementing the tips and suggestions just as soon as I can. I returned to the office today with renewed vigour and cannot wait for the positive changes to start happening. You’re one smart cookie – keep doing what you’re doing, only good things can happen by taking the Today’s Pa training and I, for one, will spread the word!“ Hayley North – Microsoft “Just wanted to drop you an email to say a huge thank you for the excellent course you presented last week. I couldn't wait to get to work on Monday to try out some of the tips and put into practice working with the Task List... which actually took no time at all to set up, and I can say is really working very well. I have so much more I want to implement and try out.. it’s getting the time to set it all up..... I have also asked my boss to go on further courses.“ Clare Trussler – Virgin The above is a small selection of the more than 100 testimonials available from www.todaysPA.co.uk

WE WANT, MORE THAN ANYTHING ELSE, TO MAKE PEOPLE HAPPY. Business gifting is a whole lot easier with the help of Happy Box London’s Bespoke gifting service.

Whether its one gift or one hundred gifts, we’d be delighted to create a Happy Box just for you.

Call us on 0207 381 0803 to find out how we can make you happy.

For gifts that show real thought, call 0207 381 0803 or visit www.happyboxlondon.com

Stop … !!!

Virtual Assistants

come and talk to us on stand OM322 The IAVA are the innovators, founders and original virtual assistant association supporting VAs within the UK since 1999.

A few great reasons to come and join us: Business mentoring and coaching to help you achieve your ultimate goal.

Have the assurance you will stay updated on industry trends.

Receive solid support from like minded associates.

Show your profile and listing on the VA directory.

Tailored training and workshops at reduced costs to members.

Show your clients that you are part of a professional and prestigious association.

Tel: +44(0)118 9866004

www.iava.org.uk

ORDER FOOD TO YOUR OFFICE?

Twitter: @theIAVA

ORDER FOOD ONLINE WWW.URBANBITE.COM

With over 1,000 delivery restaurants in London, Urbanbite is the fast and easy way of ordering breakfast, lunch or dinner to your office.

Whether you fancy a stone baked pizza, a fresh and filling salad, or authentic Pad Thai, you’ll have a variety of choice at your fingertips.

URBANBITE URBANBITE

URBANBITE URBANBITE

URBANBITE URBANBITE

URBANBITE URBANBITE

URBANBITE

URBANBITE

URBANBITE

URBANBITE

URBANBITE

URBANBITE

URBANBITE

URBANBITE

Bringing restaurant quality dining to your office Here at R&A Catering, we work closely with all of our clients to deliver exactly the catering service or bespoke event you are looking for. Our Head Chef – and TV star - Ed Baines creates delicious, nutritionally balanced menus that are perfect for working lunches.

You can hear Ed’s seminar, Brain Food, at 12.30 on Thursday in the How To Theatre.

Our restaurant in Soho has a reputation for being one of the best seafood restaurants in the UK and we bring the same level of fine dining and quality to our events and catering service. We source quality produce which is delivered to us daily, to ensure freshness and flavour. All our food is made in house and we do not use processed food or preservatives.

With over 20 years of experience we can provide a professional, flexible service.

For more information, please contact our events team on 020 7478 0503 or email us at catering@randallandaubin.com www.racateringlondon.co.uk www.randallandaubin.com

COME AND SEE US ON STAND OM44

Whatever your catering requirements, R&A Catering can help!

For your office: Sandwich boxes Salad boxes Larger functions: Superb canapés Bowl food Formal occasions: Sit down dinner menus

EXHIBITOR LISTINGS Acorn Services

Kingswood media ltd

Corporate Traveller

Green Mark

OM30

OM370

OM310

OM156

Acorn services has a well-established connection within the mid-sized to larger businesses in the city, throughout the uk and in europe.

Its forte is quick-response and a keenness to’ successfully ‘see it through’ from initial enquiry, sampling and artwork, etc.

Businessinfo magazine has been writing for businesses regards workplace and IT issues for over 14 years. For further information visit www.binfo.co.uk or email ethan@binfo.co.uk

Corporate Traveller is a leading business travel management specialist. Offering highly experienced, commercially driven experts with exceptional product knowledge, delivering travel options that have an immediate impact on your bottom line.

Green Mark is a tailored environmental certification for businesses looking to evidence a commitment to sustainability, save money and win new business!

07885957962 www.binfo.co.uk

0800 856 0813 www.corptraveller.co.uk

The Association of Personal Assistants OM326 APA is the official professional body for PAs in the UK and increasingly the world. It is the champion for all PA related issues and membership denotes your status and commitment to continuing professional development.

APA delivers the professional qualifications CertPA, DipPA and the PA Degree.

0800 107 1030 www.paprofessional.com

Avery

Cabfind Ltd OM270 Cabfind is a leading provider of taxi management and airport transfer services to the corporate sector both in the UK and overseas. Operating worldwide we provide fully managed executive, taxi and airport transfer services tailored to customer requirements. The Cabfind service is available throughout the UK and in all worldwide key business destinations, all bookable through our easy to use bookings system.

0843 6581122 cabfind.com/

44 (0)1628 764 000 www.averybrandandprint. co.uk

Awesome Events Christmas parties OM282 A fantastic range of shared and exclusive Christmas Parties in Central London for group sizes of 10 - 2000.

0845 644 6510 www.awesome-christmas. co.uk

Cleardata UK Ltd OM294 Is paperwork taking over your business? Need to free up valuable office space? Visit Cleardata to find out how document scanning, digital mail room processing & intelligent data capture solutions can help save valuable time and money, find information faster & help your business be more efficient.

0800 046 8081 www.cleardata.co.uk

Club Wembley OM50 Club Wembley is the hospitality programme at Wembley Stadium offering a unique opportunity for businesses to entertain their clients at the most prestigious events in the UK sporting calendar.

0208 795 9549 www.wembleystadium.com/ Club-Wembley.aspx

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OM164 Voltaire is the new champagne bar in the heart of London’s Square Mile. Built on the foundations of King Henry VIII’s Bridewell Palace, the bar is steeped in history and charm.

Voltaire the ultimate destination venue to enjoy lunch, drinks and private parties.

020 7438 8059 www.voltairebar.co.uk

Drumnosis Limited OM74

OM150 Avery Brand&Print is an online service designed to make it truly simple for businesses and consumers to create products online, and then let Avery ‘printit-for-you’. Choose from a wide variety of Custom Binders, Labels, Business Cards & Stationery, CD Labels/CDs, and Laptop, tablet and phone skins.

Crowne Plaza London

Drumnosis: Do Less, Achieve More Drumnosis Limited is a training company that teaches teams and individuals within companies to achieve more by doing less, better! We use a combination of drums and hypnosis (Drum-nosis) to achieve this. +44 7932 023 298 www.drumnosis.com

DV8 Global Events Ltd OM224 DV8 Global Events offer full service event management, bringing together experience, discipline, attention to detail and innovation to meet our clients’ objectives.

We are passionate about events from creative planning, robust processes , exceptional project control and intelligent evaluation.

01327 811136 www.dv8events.co.uk

02079401533 www.greenmark.co.uk

GLOBAL OFFICE SUPPLIES LTD OM80 Are you serious about cutting down your company’s office costs?Then simply visit a member of their cost reduction team who will show you how!

We recommend that you book yourself a seat at their popular money saving workshop which runs throughout the day.Time is money so start making savings today!

0845 519 1556 www.globalofficesupplies. co.uk

Happy Box London OM46 Happy Box London is an awardwinning creative gifting boutique.

We design elegant gift hampers for all events and occasions and, for businesses, offer a free bespoke gift ideas service tailored for any budget or brief.

Show visitors receive FREE VIP membership. Simply visit us at Stand OM46.

0207 381 0803 www.happyboxlondon.com

Hermes Travel OM60 Your Seamless Travel Connection.

Your fully independent personal travel agent offering businesses backup for any flights, hotels and conference needs. For those little added extras, the Specialist in Luxury Leisure Travel.

07932 176589 www.hermestravel.co.uk

Office Management

PA

Exhibition and Conference

EXHIBITOR LISTINGS Imspired Limited OM160 The product is a small pyramid shaped whiteboard that is composed of two separate components - an upper four sided pyramid shaped writing surface and a square base for this to rest on. The pyramid is hollow and so also acts as a desk tidy to allow for storage of other small stationery items.

07928952210 imspired.com/

Institute of Administrative Management

London Chamer of Commerce and Industry

0207 199 3300 www.jeansforgenesday.org

OM256

Jinkksy Jewellery OM66 Amazing jewellery loved by celebs and worn by all.

Are you beginning your career or looking for your next step as a PA, VA, EA or office manager?

Then join our growing community of ambitious professionals.

As the UK’s oldest management professional body, our qualifications and membership services inspire our members to get ahead in their careers.

020 7091 2600 www.instam.org

International Association of Virtual Assistants OM322 The International Association of Virtual Assistants, the innovators, founders and original virtual assistant association supporting VAs within the UK since 1999.

01189 757832 www.iava.org.uk

Genetic Disorders UK / Jeans for Genes Day OM336 Jeans for Genes Day is an annual fundraising event held on Friday 22nd September. School children and office workers are encouraged to wear jeans in exchange for a donation. Individually genetic disorders are rare, but to-

PA

Exhibition and Conference

LCCI PA Club is part of the London Chamber of Industry (LCCI). Members of the LCCI PA Club can network with their peers and attend relaxed and informal events at some of the best venues in London.

www.jinkksy.com/

0207 203 1970 www.londonchamber.co.uk

Leiths School of Food and Wine

Office Angels

OM64

OM246

Office Management

gether they affect 1 in 25 children - that’s more than 30,000 babies each year.

Here at Leiths, we pride ourselves on imparting our enthusiasm for cookery in everyone who visits us our school, whether on a daylong workshop or those who join us on our one year Diploma.

Having trained cooks for over 35 years, both amateur and professional, we have learnt the key ingredients for providing an entertaining, informative and sociable experience during our classes. With this in mind, we have devised tailored cookery classes for customers looking for a bespoke culinary experience.

OM314 Whether you’re an ultra-organised PA, a secretary with demon typing speeds, a marketing assistant or an experienced finance manager, we know how to match your skills with the right job in the right organisation for you.

0207 522 7070 www.office-angels.com

Ole OM100 Official Partner: office lifestyle e-zine

020 8749 6400 www.leiths.com

0207 288 6833 olemagazine.co.uk

Lewis Secretarial & Computer College

PA Life Magazine

OM70 Tutor-led home study, the flexible way to learn. Our PA, Secretarial and Administration courses are supported by our team of qualified and experienced tutors. All our courses lead to recognised qualifications and we are accredited by the OCR, BCS and IoP. Study with us, when and where you want!

01803 299955 www.lewiscollege.co.uk

OM222 PA Life, the magazine for high level PAs, executive assistants, senior secretaries and office managers, is circulated to 11,714 PAs and EAs in the UK, with a pass on readership of over 30,000.

Each issue of the magazine features industry news, venue information,unmissable events and office tips, as well as fashion advice, career trends and exciting reader offers and competitions..

0208 740 6283 www.palife.co.uk

Todayspa.co.uk OM324 Today’s PA is where PAs and other office professionals who want to excel in their roles, discover how to become brilliant, get more out of their jobs and achieve the recognition and rewards they deserve.

Here at Today’s PA we have taken the experiences of our founder as a PA, office manager and business director and created a range of training courses and workshops that meet the real-world needs and aspirations of hardworking people like you. All our trainers base their skills on sound experience as PAs themselves and are outstanding and enthusiastic communicators.

Workshops and courses from Today’s PA will not only help you do your job better, they will also show you how to manage your colleagues and their expectations of you. Equipped with our knowledge and skills, your working life will become easier and more successful - and enjoyable - than you could ever have imagined.

02076222400 todayspa.co.uk

Max De Courcy OM76 We have created a brand called POCKET. We aim to make women’s jeans become less of a staple item and more of a statement item within their wardrobe.

07887956920 www.pocket-london.com

Prestige Events OM72 Prestige Events are the UK’s leading organisers of conferences, corporate hospitality, incentives, product launches, awards, gala dinners, and promotions - in short any event, in the UK or abroad.

01708737393 www.prestigeeventsguide. com

JUNE 2013 OFFICE MANAGEMENT & PA |

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EXHIBITOR LISTINGS R & A Catering Ltd

SpeedLink

The Ironing Board

Urbanbite Ltd

OM44

OM170

OM62

OM36

We have a dedicated team of professional Chefs, Take Away Co-Ordinators and Event Managers to look after your every catering requirement. Our aim is to deliver restaurant quality dining directly to you.

Sameday Courier and Delivery Service - UK and Europe SpeedLink - The Critical Link In Your Supply Chain - provides same and next day courier and delivery services throughout the UK, as well as EU and International destinations.

The Ironing Board has been providing high quality ironing, laundry and dry cleaning services in London and Essex since 1992.

They also provide a repairs and alterations service (including garment and shoe repairs), collecting and delivering to your door.

0843 770 6376 www.speedlinktransport.eu

0208 530 1066 www.theironingboard.com

Urbanbite is London’s premier food delivery service, dedicated to providing an exceptional takeaway experience from corporate clients to those at home. With a choice of over 1,000 restaurants offering a variety of cuisines such as Thai, Sushi, Chinese, Pizza and Salad, the hard bit will be deciding what takes your fancy!

0207 478 0507 www.racateringlondon.co.uk

Sejuiced OM220 Sejuiced is an award winning company providing personalised drinks services for internal and external company events. We travel far and wide helping clients to deliver distinctive hospitality which appeals to all five senses.

020 3203 0002 www.sejuiced.co.uk

0203 397 4043 www.urbanbite.com/

SUBWAY OM242 When you have so many meetings and parties to organise, why not let SUBWAY Platters take some of the stress out of it all. With 16 freshly made 3-inch Subs, enough to feed 6-8 people, from just ÂŁ18* and a delivery service, why not order from us!

02032863885 www.subwayfresh2u.co.uk

SOS Fashion shows OM174 SOS is a Fashion Show Company which helps Charities and Organisations raise Funds. We have clothing from the Major High Street Stores, plus Italian & French designs. Find us on www. charityfashionshows.co.uk or visit our online store www.sosfashionstore.co.uk

OM166 Since 1985, Target Response have supplied databases of conference and event organisers within major UK companies and associations for your mailing, telemarketing and emailing campaigns. Please visit our stand for more information.

0115 9281855 suzannesilveston@hotmail. com

01732 866122 www.target-response.co.uk

SOUTERS

The Event Expert

OM101

OM226

Souters was founded in London in 1988 and has been providing training for office staff continuously since then.

Souters is unique in its field in that we still use live tutors to train in routine skills as well as more advanced management techniques.

The Event Experts specialise in helping businesses, individuals and public sector officers organise their own exceptional events.

Our suite of event training programmes will give you the ideas, skills and confidence to design, plan and deliver your own outstanding events: to be a great event manager

02072488987 www.souterstraining.com

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Tottenham Hotspur Football Club OM152 White Hart Lane, home to Tottenham Hotspur is the ideal venue to impress your guests with stunning pitch facing suites, first class catering and the knowledge and flexibility to deliver any type of event you require.

0208 365 5471 www.tottenhamhotspur.com/ events

The London Gift & Hamper Company Ltd OM320 Exclusive gift and hampers for the discerning individual and corporate client. www.londongiftandhamper. com

The Travel Professionals Ltd OM47 The Travel Professionals are a service led business and luxury leisure travel management company and for over 20 years our clients have benefited from our extensive travel management experience, competitive fares and high levels of service.

01932 589020 www.travelprofessionals. co.uk

01256 335192 www.theeventexpert.co.uk

Office Management

PA

Exhibition and Conference

ARM YOURSELF WITH THIS MAGAZINE If there’s a magazine for every specialist subject, then Business Info Magazine must be the one for you if you’re interested in information about business.

Kingswood Media Ltd publishes a cross section of workplace and IT magazines for both the end-user and channel communities. Our flagship title, Businessinfo, has been writing for SME business people for over 14 years giving readers all the information they need on a monthly basis to aid the smooth running of their businesses. Other publications in the group include Print.IT, Sustainabletimes and Pen 2 Paper magazines.

2012/13

ISSUE111

WWW.BINFO.CO.UK

THE WORKPLACE & TECHNOLOGY MAGAZINE FOR SMES

Connecting Business

EDITOR’S CHOICE

THE PRINT, MFP & SOFTWARE MAGAZINE FOR INFORMATION TECHNOLOGY PROFESSIONALS

A B USINESS INFO PUBlIc ATION

P E N

T O

P A P E R

M A G A Z I N E

W I N T E R

2 0 1 3

winter 2013

AWARDS SPECIAL

Kyocera BETT they can save you money

Delivering in the mailroom Page 8

Editor’s Choice Award

Sustainable

R ’S C H O ITO

ICE

ED

Kingswood Media Office and IT Award Winners Issue 2012/13

Tom Fellowes of Spitfire on seamlessly delivering office communications – See page 12 Wireless Scanners • Energy-efficient Printers • e-Procurement • Green Energy

INSIDE Filing solutions p11 Making office life easier

Paperworld 2013 p21 Show Preview

Consumables p24 Spotting the fake

p9 2012 Review : p10 Lexmark MFPs : p17 HP’s Spring Launches : p21 Print in Education

For more information email ethan@binfo.co.uk or to subscribe for free, visit www.binfo.co.uk

SOS Fashions Based in the Midlands, we are a Fashion Show Company which helps Charities and Organisations raise much needed Funds.

Each week we get fantastic clothes from all the Major High Street Stores and we then sell them Half Price or Less.

We also have a fabulous collection of French & Italian clothing.

To find out more visit our website www.charityfashionshows.co.uk or contact suzannesilveston@hotmail.com Tel 07860 142121 or SHOP on our online store at www.sosfashionstore.co.uk We will travel out of the Midlands to hold Large Corporate events Find us on Facebook

Notes

FLOOR PLAN

ATE D P U

OM282

OM290 OM294

OM270

VISITORS ENTRANCE

KEYNOTE THEATRE

OM32 OM36 OM44 OM46

OM30

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Office Management

OM47

PA

Exhibition and Conference

FLOOR PLAN

MICROSOFT WORKSHOP

NETWORKING AREA

OM222 OM226

OM310

OM322 OM326

OM300

OM320 OM324

OM370

THE BUSINESS PROGRESS THEATRE

OM314 OM336 OM220.OM224

OM164 OM166

OM174

The Fashion Show

OM152 OM156

OM256 OM170 OM254

OM150

OM160

OM242 OM246

OM62 OM66

OM76 OM74

OM100

OM50

OM60 OM64

OM70 OM72

OM80

OM101 CHAMPAGNE BAR

Office Management

PA

Exhibition and Conference

HOW TO THEATRE

COST REDUCTION WORKSHOP

JUNE 2013 OFFICE MANAGEMENT & PA |

39

FASHION SHOW AMAZING FASHION SHOW

BY SOS FASHION FEATURING FRENCH AND ITALIAN DESIGNS. FASHION SHOW TIMES

6th June 2.30pm & 7th June 11.45am

Jeans4genes will be showcasing their competition-winning T-shirt, which will be worn by Made in Chelsea’s Louise Thompson.

The T-shirt will be available mid-June. Support this essential charity by ordering your T-shirt online from www.jeansforgenesday.org

Catwalk provided courtesy of Melvilles.

Technical equipment provided courtesy of Create AV.