25 & 26
2018 SHOW PREVIEW
SHOW TIMES TUES & WEDS 10AM - 5PM
SEPTEMBER
RESTAURANT & BAR DISCOVER THE TECH THAT’S TRANSFORMING OUR WINING & DINING EXPERIENCES
IN PARTNERSHIP WITH
170
SPEAKERS
7 SHOWS, 1 UNMISSABLE EVENT
LIVE DEMOS
INCREDIBLE KEYNOTES
PRODUCT LAUNCHES
300
EXCLUSIVE SHOW OFFERS
EXHIBITORS
SILVER SPONSOR
VIP SPONSOR
RESTAURANT & BAR
WELCOME Welcome to the show! Join us as the shutters go up at 10am on the 25th & 26th September, for the ultimate event showcasing the future of the restaurant and bar sectors!
Owing to the current age of smartphones, voice recognition and augmented reality, 2018 has seen some exceptional advancements in both luxury and functional hospitality tech. The spectrum of innovations is astronomical. But never fear - all will be showcased together at this year’s incredible rebranded and reimagined Restaurant & Bar Tech Live! Having spent the previous two years perfecting a combination of futurism, aesthetics and functionality, this show provides a highly targeted hub from which the latest innovations can be discovered, all in time for the busy weekend service. This is the ultimate marketplace for the restaurants and bars of the future.
Co-located alongside six other leading hospitality events, your ticket to Restaurant & Bar Tech Live also provides you with unprecedented access to the Restaurant & Bar Design Show, Restaurant & Takeaway Innovation Expo, Street Food Live, Coffee Shop Innovation
RUNNING ALONGSIDE
2
Expo, Hotel & Spa Tech Live and Hotel Facilities Management Expo!
The result? An assembly of over 1,000 groundbreaking exhibitors, 500 insightful seminars, 200 live panel debates, and an invaluable opportunity to network with over 18,000 like-minded peers. We’re bigger, we’re spruced up, and we’re still the only place to find that product, service or piece of advice that will enable you to achieve the level of growth that you’ve been striving for. Welcome to Restaurant & Bar Tech Live, 2018!
“
Having spent the previous two years perfecting a combination of functionality, aesthetics and futurism, Restaurant & Bar Tech Live provides a highly targeted, highly informative hub from which the latest innovations can be discovered, considered and bought, all in time for the busy weekend service!
”
ESSENTIAL INFO From stand locations to opening times, this is your essential guide to all of the ins and outs of this year’s Restaurant & Bar Tech Live!
@RESTTECHLIVE
#Hungry4growth
SEMINAR SCHEDULE We understand that your time is valuable, so plan your day with our clear and comprehensive seminar schedule.
INNOVATION AWARDS Witness the innovations making waves at the forefront of the restaurant & bar sectors, with our live innovation awards.
SPEAKERS We’ve worked tirelessly to bring together the greatest and most influential speakers in the industry.
PANELS The leading minds in restaurant and bar technology will be on hand to debate the topics at the very heart of the sector.
SUPPLIERS Take your pick of over 300 incredible exhibitors, showcasing everything you need to maximise the wining and dining experiences of your customers.
RESTAURANT & BAR
HOTEL & SPA
3
Speakers
Keynote
If you’re as #Hungry4growth as our experienced and influential speakers, then you can’t afford to miss this year’s unparallelled line-up. Along with our new-look, we’ve added a number of great names to our already extensive roster! Their purpose? To shed light on the technologies that have taken the likes of Prezzo, Be At One, Pizza Express and The Alchemist to the very top of the restaurant and bar sectors! Whether you need advice on sustainable growth, making investors believe in your vision or perhaps creating a contextual customer experience, we’ve got the seminar for you. This is a fantastic opportunity to gain a whole host of invaluable free advice, so grab yourself a seat nice and early to avoid disappointment, and enjoy!
RACHEL CHATTERTON
INNOVATION EXTRAORDINAIRE AT STARBUCKS Leading in Coffee Innovation With the number of coffee lovers across Europe growing at pace, Starbucks recognises why it’s so important to lead in food and drink innovation, and continue to surprise its customers whilst keeping coffee at the heart of everything they do. Rachel will talk about Starbucks’ R&D journey in this EMEA region including their recent opening in Italy.
TUES 14:00 KEYNOTE THEATRE 4
TOM SYCAMORE
OPERATIONS DIRECTOR AT PIZZA EXPRESS 53 Years Young, What Does the Future Hold for Pizza Express? With 53 years of heritage under their belts, PizzaExpress have recently been awarded Superbrand Status and have become one of the nation’s most loved restaurant brands. But how do they plan to stay relevant and continue to evolve in the current market? Tom will discuss PizzaExpress’ plans for the future, their relationship with technology and how they will begin to drive an agenda built around innovation.
TUES 13:15 KEYNOTE THEATRE 3
CHRIS FUNG
EX-CEO & FOODTECH GURU OF CRUSSH The Future is FoodTech Christopher Fung, ex-CEO of Crussh Fit Food & Juice Bars, is now a NED/board advisor/investor in a number of disruptive high-growth potential food/food tech and ed/ed tech businesses. Having led Crussh for over 13 years, Chris is giving back by sharing his experience with the next generation of entrepreneurs and is involved in a number of businesses from music tech for restaurants, healthy pot noodles and smart vending machines, to customer engagement tech for hospitality and retail among other things!
TUES 12:30 KEYNOTE THEATRE 3
LAWRENCE SANTANGELI
PRODUCT OWNER AT KFC
Loyalty + Delivery Platforms through Agile Methodologies Creating and setting up of digital platforms for Delivery and Loyalty Programs can be a daunting task and trying to plan for every needed eventually is not only stressful but also impractical. Using Scrum a framework of Agile I will talk through the benefits of minimum viable products and gaining customer insight and using data to decide on features to add or remove.
WED 12:30 KEYNOTE THEATRE 3
4
CHRIS FLETCHER
RETAIL OPERATIONS DIRECTOR AT PIEMINISTER
Growing Pains The industry is changing, there is real opportunity for the smaller start-ups to find their place on the high street amongst a backdrop of uncertainty and rising costs. Both technology & agility are key to growing in this challenging market place and I will hopefully be able to share some success from my experience moving from Carluccios to Pieminister over the last 12 months.
WED 11:45 KEYNOTE THEATRE 3
RYAN JACOVIDES
THIERRY CLARKE
Data Driven but People Focused
Making Investors Believe in Your Vision
People are the biggest differentiator in the industry. With this in mind, Ryan will be sharing how an increasingly data driven world can help the industry, without losing the personal touch.
How do you get investors to believe in your business? It’s all very well having a plethora of facts and figures, but without a clear narrative investors won’t be interested. If you want funding you need to tell a compelling story of where your company came from and where it’s going. Thierry has raised billions of dollars for businesses throughout his career so let him help you secure that investment.
FORMER MD AT JAMIE OLIVER RESTAURANT GROUP
TUES 11:00 KEYNOTE THEATRE 3
FOUNDER & CEO OF INVESTORCONNECTED
TUES 14:00 KEYNOTE THEATRE 3
STEVE PHILLIPS
OPERATIONS DIRECTOR AT BUSABA Starting from Scratch vs the Turnaround Using Levi Roots Caribbean Smokehouse at his example, Steve will discuss the differences of working for a brand and starting one with an entrepreneurial owner, the process of conception through to opening and beyond. He will then talk about a much loved, Alan Yau conceived business - Busaba - that had tried to expand outside London and has been forced to retreat and regroup, the full management change and the re-direction it had to face in tough times.
TUES 11:00 KEYNOTE THEATRE4
SOPHIE EVANS
DAVID BROOM
Sustaining Growth of a National Brand in a Competitive Market
Implementing Future Payment Technology Balancing Digital vs Traditional
This seminar will take you through how Be At One have tried to keep their own USP in a saturated market, through ensuring the customer is always at the heart of the strategy. Touching on points such as staff training, the Be At One app, their cocktail development programme and how they are looking to use their guests data to give them a tailored, personalised experience in the future.
David Broom is the IT Director at Prezzo having worked in the hospitality industry his whole career with previous with roles at David Lloyd Leisure, ASK, Zizzi and Pizza Express.
HEAD OF MARKETING AT BE AT ONE COCKTAILS
TUES 11:45 KEYNOTE THEATRE 3
IT DIRECTOR AT PREZZO
He will walk you through the journey he and his team have been on to re-assess and implement new ordering and payment systems. Discussing the challenge of balancing digital vs traditional technology and ensuring that customer experience is at the centre of every innovation.
WED 11:00 KEYNOTE THEATRE 3
5
HIGLIGHTS and features AUGMENTED REALITY Appeal to that all important generation of tech-hungry millennials, with the very latest in augmented reality innovation!
SHOW OFFERS & WORLD EXCLUSIVES Take full advantage of exclusive discounts and deals, as our exhibitors showcase the future of restaurant and bar technology at rates you’ll never see again!
CUSTOMER EXPERIENCE We have the tools for you to provide the ultimate experience for your patrons, as their expectations continue to rise towards maximum ease and efficiency.
NETWORKING AREA
SPEAKERS
Join a network of over 18,000 proactive industry professionals; heed their advice and learn from their mistakes, as you carve out the future of your business, one connection at a time.
We pride ourselves on bringing together the greatest and most influential speakers in the industry. Whatever your desired topic or piece of advice, you’re sure to find it at the show!
PRODUCT LAUNCHES
6
Be among the first in the world to witness the unveiling of the technologies that are set to re-write the future of restaurants and bars
ARTIFICIAL INTELLIGENCE
CUSTOMER LOYALTY
Grow your business the smart way, with the abundance of artificial intelligence that’s taking the restaurant and bar sectors by storm.
Whether it’s your own app or a loyalty card system, discover the hundreds of ways you can keep your customers coming back, time and time again.
DIGITAL DINING Go beyond EPOS systems and online menus, as our exhibitors provide an invaluable insight into the true potential of a modern digital dining experience!
PANEL SESSIONS Listen in as the leading minds in hospitality tech debate the topics at the very heart of the sector, and be sure to have your say, with our programme of interactive panel debates.
INNOVATION AWARDS Take your industry knowledge beyond the present and into the future, as we recognise the innovators who are paving the way towards the technological world of tomorrow.
LIVE DEMOS Try before you buy! Live and direct on the show floor, interact with the innovations that promise to help you achieve the level of growth you’ve been striving for.
7
Features Of course Restaurant & Bar Tech Live has got you covered with the latest technologies to turn your bar and restaurant into the venue of the future, but we also happen to be running alongside two additional industry leading restaurant focused events, that will really help your business flourish…
#Hungry4growth @RestTechLive @RestDesignShow @TakeawayExpo
The Restaurant & Takeaway Innovation Expo will help you expand your business horizons with the latest innovations that will turn your restaurant into a model of versatility. Discover brand new ways of making, serving and delivering your food to your hungry customers, with the show’s dedicated zones.
DELIVERY
ZONE The incredible expansion of delivery within the food industry has created a considerable amount of opportunities for restaurants and takeaways to satisfy their clientele both in house, and at home. Find out how to ride the green wave of electric bikes and scooters, wrap your food in beautiful recycled packaging, keep every delivery warm and discover plenty more solutions, that will guarantee a seamless experience for you and your customers. This year’s Delivery Zone will offer you the ultimate selection of services and innovations, to make sure your dishes can be fully appreciated anywhere, any time.
8
DESIGN
ZONE Design is more than just the way your restaurant looks. It is the physical embodiment of your brand and what it represents. Your design will be the first interaction that your customer has with your business, and we know how important that impression is! The Design Zone will provide you with a flurry of inspirational ideas that will enable you to express your brand identity to the world, just the way you want it. Whatever your style, you are guaranteed to find displays of genius amidst the most revolutionary designs the world has to offer. Visit the Design Zone to set yourself apart from your competitors, and let your brand speak for itself.
LIGHTING
ZONE Lighting is vital to every restaurant and bar; through it you can emphasise colour, expand space, highlight features and adorn a room with character. The Lighting Zone aims to provide you with the most advanced lighting solutions that will give your establishment the spark it deserves. Gaze at the huge array of different lighting options and find the next innovation that will animate every corner of your establishment, making it a sight to behold.
RESTAURANT & BAR
The Restaurant & Bar Design Show gives you the ideas to transform your establishment and give it the style and ambiance that fits your brand. Combine technology with aesthetics and functionality, by also visiting the several zones that this show has to offer!
9
innovation awards Sponsored by
In an industry saturated by a constant influx of new products, our innovation awards seek to celebrate the groundbreaking developments which are making waves at the very forefront of the restaurant and bar sectors. With three awards up for grabs at this year’s
DESIGN OF THE YEAR AWARD
DIGITAL DINING AWARD
BEST RESTAURANT MANAGEMENT TOOL
10
event, nominees are those whose products or services are enabling restaurants and bars to not only attract, but also to serve more customers than ever before. This is an invaluable opportunity for our visitors to take their industry knowledge beyond the present and into the future,
and gain that crucial upper hand in an increasingly competitive market! Plus, with each finalist showcasing their product or service to a panel of industry giants in front of a live audience, the awards make for an entertaining and educational break from the hustle and bustle of the show floor. This year’s award categories and nominees are:
This year’s Restaurant & Bar Tech Live will run directly alongside The Restaurant & Bar Design Show, and so the awards stage will also feature our Design of The Year Award. Recognising the design innovations which are solving everything from acoustic issues to problematic lighting, this is THE place to optimise the ambiance of your establishment.
PROJECT: AWNINGS LIMITED
Stand 3400
WOODEN-Germany GmbH
Stand 3316
Ecibel Limited
Stand 3320
Tubb Ltd
Stand 3422
Suttoni Ltd
Stand 3524
Levello
Stand 3342
Guineapig
Stand 3536
The Digital Dining Award promises to provide the ultimate showcase of customer experience and customer retention solutions. Whether it’s a direct consumer satisfaction platform or electronic paper software that you’re looking for to transform your customer experience, you’ll be sure to find it among our award finalists.
Active Feedback
Stand 4470
Trak Kit
Stand 2616
NEZ Food
Stand 2872
Nexus Computers
Stand 2812
Ordamo
Stand 2300
Sharp Business Systems
Stand 2492
The Best Restaurant Management Tool Award celebrates the innovations which are currently playing the biggest role in streamlining the future of restaurant management. From instantaneous alcoholic beverage measurement systems, to order and performance management tools, this is the ultimate destination for efficiency.
Kitchen Cut Limited
Stand 2614
Obsequio Software
Stand 2924
Sentle Limited
Stand 2710
Orderly Inventory
Stand 2450
Bringg Copa Perfecta
Stand 2350
The Tevalis Ecosystem
@tevalis.epos
@tevalis_epos
Tevalis-Limited
@tevalisepos
Tevalis Epos
panel DEBATES
What could be better than tapping into a leading mind from the world of restaurant and bar tech? Tapping into a panel of them all at once, and even being able to have your own say! Our interactive panel debates present an incredible opportunity to witness key industry decision makers, debating the trends and innovations which are paving the way for the technological future of the restaurant sector. From digital dining to brand loyalty, and everything in between, our panel hosts are on hand to keep you in the know and answer all of the questions that are vital to your business. This is an opportunity not to be missed!
TUESDAY . THEATRE 10
11.00 - 11.30
12.00 - 12.30
TAKING ON THE DIGITAL DINING REVOLUTION
THE POWER OF COMMUNICATION TECHNOLOGY
Consumers want more and more from their dining experiences they want service to be seamless and payment to be even quicker.
Communication technology is a major part of any successful marketing strategy - but which are the best weapons in your arsenal? Our experts discuss how to unleash the power of communication technology to guarantee ROI.
Find out how to create the dining experience of the future with help from the digital specialists.
14.00 - 14.30 SERVING UP THE BAR OF THE FUTURE The bar has been raised on how drinks are being served; mixologists are combining exciting new flavours with technology to create unforgettable experiences. Our panellists discuss how to modernise any drinking space and give their tips on ensuring your bar is just the tonic your customers are looking for.
15.00 - 15.30 GAME CHANGING INNOVATIONS FOR 2019 What does 2019 hold for the hospitality industry? Industry leaders predict the trends that will fizzle out - as well as the technological innovations which will turn the industry upside down.
WEDNESDAY . THEATRE 10
11.00 - 11.30
12.00 - 12.30
14.00 - 14.30
15.00 - 15.30
GAME CHANGING INNOVATIONS FOR 2019
THE KEY INGREDIENTS OF TRUE BRAND LOYALTY
ACCELERATING GROWTH WITH DIGITAL PAYMENTS
GDPR: THE RULES BEHIND THE REGULATION
What does 2019 hold for the hospitality industry? Industry leaders predict the trends that will fizzle out - as well as the technological innovations which will turn the industry upside down.
What really drives customer loyalty? Customer loyalty is at the heart of any successful brand strategy and with an array of emerging technologies continuously entering the market, the customer loyalty landscape is constantly evolving. Sit in on this session to stay on top of all the latest industry developments, designed to get your customers coming back for more.
What are the benefits of introducing digital payments in your business, and how can they accelerate the growth of your business? Hear from the experts on why this is an area you can’t afford to neglect.
With GDPR in full swing, and businesses only just discovering the true impact of its legislation and requirements, this panel session will explore exactly what your business needs to do to be compliant.
THEATRE 11, TUESDAY
11.00 - 11.30 INVESTING IN INNOVATION: WHAT’S ON THE MENU?
12
12.00 - 12.30 THE KEY INGREDIENTS OF TRUE BRAND LOYALTY 14.00 - 14.30 TAKING ON THE DIGITAL DINING REVOLUTION 15.00 - 15.30 ETHICAL EATS: HOW SUSTAINABLE IS YOUR BUSINESS?
THEATRE 11, WEDNESDAY
ALSO DON’T MISS.... 11.00 - 11.30 INVESTING IN INNOVATION: WHAT’S ON THE MENU? 12.00 - 12.30 CONNECTED COOKING: HI-TECH TOOLS FOR YOUR KITCHEN 14.00 - 14.30 DELIVERING THE FUTURE TO YOUR DOORSTEP 15.00 - 15.30 NEW-AGE STRATEGIES DRIVING CUSTOMER ENGAGEMENT
Ryan Jacovides, Jamie Oliver Restaurant Group Data Driven but People Focused
11.00 - 11.30
Sophie Evans, Be At One Sustaining the Growth of a National Brand in a Competitive Market.
11.45 - 12.15
12.30 - 13.00
Christopher Fung, Crussh – Fit Food & Juice Bars The Future is FoodTech
13.15 - 13.45
Tom Sycamore, PizzaExpress UK & Ireland 53 Years Young, What Does the Future Hold for PizzaExpress?
14.00 - 14.30
Thierry Clarke, InvestorConnected Making Investors Believe in Your Vision
14.45 - 15.15
Mark James, FOGCheck Fatbergs; What’s Causing Them and Are Restaurants Responsible?
15.30 - 16.00
John Potter, TheOneQuestion.com How to Make Your Restaurant Thrive When Others Can’t Survive
16.15 - 16.45
Mat Wood & special guests, Access Hospitality Using Technology to Grow in Uncertain Times
KEYNOTE THEATRE 3 | WEDNESDAY
SPONSORED BY
David Broom, Prezzo Implementing Future Payment Technology Balancing Digital Vs Traditional
Chris Fletcher, Pieminister Growing Pains
Lawrence Santangeli, KFC UK & Ireland Loyalty + Delivery Platforms through Agile Methodologies
Allison Page, SevenRooms Unlocking Exceptional Data-Driven Guest Experiences
Steve Williams, Southern Water FOG; Dealing With The Costs & Impacts, A Water Company Approach
David Van Damme, wiGroup Mobile Loyalty & Reward Apps Drive Hospitality Success
Marenco Kemp, Uber Eats 30 Minutes with Uber Eats
* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restauranttechlive.co.uk for the latest information.
11.00 - 11.30
11.45 - 12.15
12.30 - 13.00
13.15 - 13.45
14.00 - 14.30
14.45 - 15.15
15.30 - 16.00
KEYNOTE THEATRE 3 TUESDAY
SPONSORED BY
KEYNOTE THEATRE 3 WEDNESDAY
KEYNOTE THEATRE 3 | TUESDAY
13
THEATRE 19 TUESDAY
THEATRE 19 | TUESDAY
SPONSORED BY 11.00 - 11.30
Bohadana Shahar, Cookoo Studio Shifting Your Brand Creation Project from Outcome to Income
11.45 - 12.15
Wesley Manson, Checkit Food Safety and Operational Challenges in the Digital Era
12.30 - 13.00
Mark Atkins & special guests, Oracle Food and Beverage Top Tips on How to Grow Your Restaurant Business
13.15 - 13.45
Baird Kleinsmith, Paymentsense Unlocking the Power of Integrated Payments for SMEs
14.00 - 14.30
Chris Jolliffe, Tevalis Tevalis Ecosystem: The Future of Connected Technology
14.45 - 15.15
Marston Telecomms TBA
15.30 - 16.00
Neil Sheth, Only Way Online Drive Restaurant Bookings With Instagram
16.15 - 16.45
Sam Mirson, Quinyx The Workforce Revolution
THEATRE 19 WEDNESDAY
THEATRE 19 | WEDNESDAY
14
SPONSORED BY
Liran Mayost, Como Be Data-Driven: Make Sense Out of Your Customers’ Purchases
11.00 - 11.30
Chris Jolliffe, Tevalis Tevalis Ecosystem: The Future of Connected Technology.
11.45 - 12.15
Eloise Sheppard & Ashley Sheppard, Call Systems Technology Top Technology Trends as Hospitality Goes Digital
John Coldicutt, Planday Creating a Competitive Hiring Advantage in Uncertain Times
Ian O’Donnell, Real Point Media Feeding the Social Media Monster
Chris Richardson, Obsequio Software Ltd GDPR / PECR (ePR) and the Hospitality Industry
Scott Muncaster, Adactus Loyalty & Customer Engagement
Ben Chesser, Coniq How Big Data Will Transform the Restaurant Sector
12.30 - 13.00
13.15 - 13.45
14.00 - 14.30
14.45 - 15.15
15.30 - 16.00
16.15 - 16.45
EXHIBITOR A-Z
3C Payment
3030
Optomany Limited
2822
3S POS
2320
Oracle Food & Beverage
2840
A Jolly Consulting
2784
Ordamo
2300
ActiveFeedback
2570
Orderly Inventory
2450
Adactus Limited
2664
Paymentsense
2310
Addwell EPOS Solutions Ltd
2362
Photo Activations
3031
AlShan Group
2864
Planday
2748
Assa Abloy Hospitality
4410
Polaris Elements
2754
Assunto em Curso, Lda
TBC
Powermat
2932
AzteQ Solutions Ltd
2794
Publicans Compliance
2714
BIXOLON
2460
PXtech
2720
Bookatable by Michelin
2520
Pyramid Computer GmbH
2734
c-burn
2752
QSR Automations
2860
Call Systems Technology
2640
Quinyx Ltd
2500
CHARGit Smart Wireless Charging
2472
Rao Information Technology
2684
Clear Brew Ltd
2432
Ready
2462
Como
2510
Real Point
2692
Comtrex Systems
2550
ResDiary
2824
Coniq
2870
RMS (Metro Software Solutions)
2930
Cookoo Studio
2551
S4Labour (Catton Hospitality)
2330
Copa Perfecta
2350
Safe Chef
2484
DDS Solutions
3012
SAVR App
2960
Different Gravy Digital
2912
SevenRooms
2782
Electromech ECS Ltd
2626
Sharp Business Systems (UK) Plc
2492
elucidate Group
2336
Smart Points Ltd T/A loylap
2964
EngageInn
2710
SNY infosoft
2926
Feebi - Santana Studios
2314
Solutions 4 Delivery
2426
FOGCheck
2476 / 2464
Source Asset Finance Ltd
3022
freetail ltd
2552
Square
2966
Gilmore & Bryan
3084
Star Micronics EMEA
2760
GTEQ Solutions
2630
Synergy Grill
2356
Guest WiFi Hotspot
2810
SynergySuite
2750
Hello Tasty
2850
Table Monks
2301
HGEM
2644
TAKEOUT
2332
Inhouse Manager Ltd
2716
TechQuarters
2863
It's Lolly Ltd
2852
Testo Limited
2541
Ketchup Loyalty Marketing
2636
Tevalis
2410
Kitchen CUT
2614
The Access Group
2440
KK Balers Ltd
2542
The Dealer App
3020
Marston's Telecoms
2712
The ShopWorks
2334
NextMenu
2830
Trak-Kit LLC
2616
Nexus Computers
2812
Trakbar
2920
nez
2872
Utility Networks
2360
Obsequio Software
2924
WRS Systems
2624
Ocius professional Services Ltd
2486
XPO SCREENS B.V.
2861
Olvin
2921
15
Are your kitchens feeding a fatberg? www.fatbergs.co.uk
With sewers at crisis point, what is...
The Solution?
FOGCheck, 130 Aztec West, Almondsbury, Bristol, BS32 4UB
|
0333 577 1 577
|
www.fogcheck.com
Attract customers, increase dwell & upsell
Advertise
Touch
We are addicted to our smart phones, with 78% of people saying they can live without it and spending an average of 160 minutes a day on their phone, draining their battery. So why not offer them a free charge and increase your sales. The DMMC Digital Menu Mobile Charger is a Wi-Fi enabled portable, table top charger with two back to back 7” HD digital LCD touch screens and integrated iPhone and Android cables plus two USB ports for customers to charge their smartphone and tablets.
Order
The device runs on Android and bespoke Apadmi software with the potential to run custom applications (ordering food & drinks) and interactive promotional adverts. The Apadmi dashboard lets you visualize the Key Performance Indicators and other strategic data for your organization at a glance. The heavy-duty Samsung Battery 20,800mAH can fully charge up to 4 smartphones on one full charge and can be fully recharged in 4-5 hours. That is equivalent to a 9-12 hour working cycle – a full working day’s use. Complete with an anti-theft security system, spare cables and charger.
Drive foot fall, increase customer retention and upsell Advertise products with an order / buy now function
Track and manage orders in real time Upload and manage adverts via cloud Wi-Fi
Customers can use the table top ‘digital waiter’ to order food and drinks
Shows 600 ads per screen, 1200 per hour
Gain insight into sales, transactions, clicks and conversion rate
Complete with 4 spare cables Apple, Micro USB, Type C USB
View advert analytics – see which adverts are performing best
Anti-Theft security System ROI (Return on Investment) 1 month
Visit us at the Excel Restaurant & Bar Tech Show Stand 2812 Nexus Computers (Est 1988) peter@pos-security.net | www.menumobilecharger.co.uk | HQ 01706 882778 | Mob 07885 280369 Apadmi is a multi-award winning technology company | www.apadmi.com
The chalkboard just went digital… We know the chalkboard is a great way to reach and react to your customers, it has that personal friendly touch, so could we take it to another level? MySimpleSign has been introduced to compliment the chalkboard we all know, it’s easy to use, quick to update, and doesn’t always have to be a chalkboard!
Visit us on stand 2552
Find out more… Call 01525 288080 Email info@mysimplesign.com
mysimplesign.com
8% guests = 33% revenue Are you looking a5er them?
CRM | Loyalty | Ordering | Marke@ng hello@adactus.co.uk | 01844 269090 | www.adactus.co.uk
Virtual Shelf
Order Automation
Self-Checkout
Smart Fitting Room
Outdoor
Cards & Cash
Tickets
In-Store Commerce
Meet Pyramid, the international kiosk market leader...
... for QSRs & hospitality at stand # 2734! The biggest challenge is to provide technology which improves the customer experience, which usually means self-service. Our high performance and attractive kiosks make this easier and encourage usage. We produce, for example, bespoke cash-enabled self-ordering kiosks and self-service kiosk with enhanced card management and cash recycler. Each kiosk solution is unique and will be built to your requirements, coordinating perfectly with your brand design, and with all necessary security certificates and approvals. Visit us and see the polytouch® range of interactive kiosk solutions for QSRs & hospitality as well as our real-time location system live at Restaurant & Bar Tech, stand # 2734 in London! Payment terminals
Check-in/Check-out kiosk
Order automation & table service
polytouch® 24 cash & polytouch® 32 warp with innovative cash box & cashless payment
polytouch® 24 cards & cash recycler - up to 1.000 smart cards
polytouch® 32 passport with 80 mm thermal printer, 2D scanner, payment device & automatic puck dispenser
To find out more: www.pyramid-comp
uter.com/resttech
Pyramid Computer GmbH · Boetzinger Strasse 60 · 79111 Freiburg · Germany · Phone +49 761 4514 792 · sales@pyramid.de · www.pyramid-computer.com
The Ultimate Marketing Tool For Restaurants Buuurp! Leverages the power of social media to reach thousands of new customers in your area
We can get you up and running online today - then you can look forward to: Visit Us At Stand No.
2011
• Unlimited social media marketing
• Recommendations to hundreds of people
• Your business advertised through your offers
• Push notifications to
existing and potential customers
• Loads of new customers! buuurp.com | Tel: +44 (0)7368-337932, +44 (0)7595-548271
Bitter taste? Connecting Restaurants
& Diners Bookatable by Michelin is Europe’s leading restaurant reservations website and Electronic Reservations Book provider. We power over 20,000 restaurants with award-winning technology, and provide industry-leading, personalised expertise. We’ll help with your bookings, restaurant floor and marketing, so you can focus on bringing your diners experiences they’ll love. for-restaurants.bookatable.co.uk A service of
Is your guest experience creating loyal clients or a bitter taste? Make it easy for your guests to interact with you and build loyalty. HGEM can help you capture comments from guests with easy to use surveys that complement your brand. Understanding what you do well and the reasons behind any negative feedback is essential to keeping your guests engaged and happy.
Food for thought at
www.hgem.com
Come and visit us at Stand 2520
Lets talk Chatbots... Automated Customer Service Feebi is a social media and website-based chatbot for automating customer service in the hospitality sector.
A
Reduce staff time and increase resources Customer service chatbots are invaluable tools for improving consumer experience by reducing engagement response time and increasing conversions. A member of staff who can handle multiple conversations simultaneously and be available 24 hours a day... cool huh?!
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Aphrodite Brasserie Restaurant & Bar
Hi Sam, I’m Feebi. How may I be of help today? Could I book a table for 7pm tonight please?
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Certainly, for how many people? Just for me and my girlfriend
For more information come and see us at stand 2314 www.getfeebi.com
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No problem, you have a table booked for two at 7pm Thank you!
85%
56%
51%
of customer interactions will be managed without a human by 2020
of people prefer messaging than calling
of customers want businesses to be contactable 24/7
‘OUT OF SIGHT NO LONGER OUT OF MIND’ THE FOG PROBLEM Fat Oil & Grease (FOG) from Commercial Kitchens has created fatbergs. These are now causing blockages & flooding. The scale of the problem is now affecting Food Service businesses across cities, towns & villages throughout the UK. Despite suffering the costs of grease equipment and purchasing fat digesters, Food Service businesses continue to experience problems with FOG; such as blockages, flooding, odour and hygiene. Targeting Restaurants & Food Service businesses, costs recovery & Prosecution by Water Companies is on the increase!
THE FOG SOLUTION FOGCheck is a complete Fat Oil & Grease (FOG) Management Solution, Guaranteed to eliminate and prevent FOG build up, blockages and fatbergs. Designed to protect commercial kitchen operators from the unnecessary costs, risks of flooding and fines, FOGCheck provides online verification that your kitchens are up to date with a fully functional, effective, fit-for-purpose and maintained FOG treatment solution. Monitored real time for Verified Dosing, Grease Trap Inspections, Engineer Visits, Treatment Re-stocking, TSS & COD Sampling and Recorded WCO Collections, FOGCheck requires no staff time or intervention, for total peace of mind FOGCheck is monitored 24/7. FOGCheck will disassociate your kitchen operations from the causes of fatbergs; verifying that your Kitchen is not feeding the fatberg crisis in our sewers.
NATURAL TECHNOLOGY
NATIONWIDE SERVICE
Stopblox is the only biological FOG treatment that works. Unlike all other Products, Stopblox is the only FOG treatment that actually digests FOG.
Fully Monitored System for Verified & Assured Compliance. 100% Reliable.
Nationwide Service for Installations, Maintenance & with 24/7 Monitoring. No Staff time or intervention required. Guaranteed Service Levels.
SPECIALIST SUPPORT
ENGINEERED SYSTEMS
Specialist Advice & Support for all FOG Management measures. Compliance Audits & Staff Training. No Capex Options: ‘Product As A Service’
The Most Advanced and Only FOG Management System With Integrated Stopblox Dosing. Fully monitored for peace of mind, Online TSS & COD Sampling data.
THE SAFEST MOST POWERFUL BIO-TREATMENT FOR FOG.
Unlike any other Grease Management Solution FOGCheck is the only FOG Management Solution with Stopblox at its core; the safest, most powerful and #1 bio-treatment for FOG – All other bio-treatments simply do not work! Stopblox is the only treatment that actually digests FOG! Guaranteed to eliminate and prevent FOG build up, blockages and fatbergs.
VISIT US AT RESTAURANT & BAR TECH LIVE - STAND 2476 FOGCheck, 130 Aztec West, Almondsbury, Bristol, BS32 4UB
|
0333 577 1 577
|
www.fogcheck.com
Ssssshhhhhhhhhhhhh! I’ll let you into a secret Over 1300 bars, pubs, restaurants, food to-go, hotels and casual
Bringing together best-of-breed technology from Selima,
dining operators are using the Access Hospitality software to
Intelligent Business Systems, ProNett, Procure Wizard and
drive efficiencies in their reservations, ticketing, EPoS, HR,
DesignMyNight to form a hospitality business management
financial, purchase to pay and property maintenance
suite that saves you time and money and allows multi-site
processes.
operators to focus on what’s important – guest experiences.
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theaccessgroup.com/hospitality hospitality@theaccessgroup.com 0845 340 4542
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The Beer Line Cleaning Professionals
The Beer Line Cleaning Professionals Since 2006 Clear Brew provides a fully managed regular dedicated beer line cleaning service. Cleaning both keg and cask lines maintaining dispense quality on a regular repeat 3 weekly cycle. We are so confident in our cleaning method that we seek no contract, and we provide your initial clean and full cellar check FREE of charge! • Fully managed regular clean
• Improved dispense quality
• Cuts waste / Improves Yields
• Minimise risk / Saves Money
• Market leading chemicals
• Free Staff Training
• No upfront costs / No contracts
• Labour inclusive
• Detailed Regular Reports
• Unique Portable Machine
• Glasswasher Sales and Service
• Eco friendly
• ATP Testing
• Nationwide Sales and Service
• Suppliers of cellar to bar chemicals
Telephone: 01209 219889 or 0800 7810577 | Email: enquiries@clearbrew.co.uk or visit www.clearbrew.co.uk to see our range of videos and customer testimonials
Serving the hosptitality & retail trade with innovative, reliable & secure EPOS technology.
0845 006 6214 | sales@wrssystems.co.uk | www.wrssystems.co.uk
Melting away the boundaries between inside and outside Biossun has become the benchmark for the aluminium patio and terrace cover, joyfully reinventing the art of outdoor living since 2009
M
anufactured in France, Biossun have become synonymous with the bioclimatic pergola, the concentrated blend of superior design and technology that strikes the perfect balance between habitat, home comfort and climatic conditions. A Biossun pergola promotes a symbiosis with one’s environment. Its motorised, automated louvred roof will protect from the elements or let the sun flood in – you decide. Modern, elegant and versatile, these aluminium pergolas provide a place that you can create and adjust every day to suit your mood, with a plethora of accessories for added comfort. They allow a pleasant temperature to be set and maintained, humidity control, and the privileges of natural lighting. Biossun believe in ‘modularity without bounds’, and their pergolas are designed to fit in with all architectural styles and be in harmony with nature. Whatever the weather, equipping your outdoor space with a Biossun bioclimatic pergola means more quality time on your patio or terrace.
FEATURES: • • • • • • •
Louvred motorized roof ZIPSUN® retractable blinds Sliding glass Wide range of colours Rain and wind sensors Lighting options Remote control technology
Visit the Biossun on STAND 3250 and meet the team at Cedar Nursery, UK providers and installers of these innovative and versatile pergolas.
Cedar Nursery, Horsley Road, Cobham, Surrey, KT11 3JX, T: 01932 862473 www.landscaping.co.uk
Exhibited by Cedar Nursery, UK installer of Biossun Bioclimatic Pergolas
STAND
3250
ENVIRONMENTAL SOLUTIONS 01932 852423 I sales@kkbalers.com I sales@kkwater.com KK PROVIDE ENVIRONMENTALLY FRIENDLY SERVICES TO THE WATER AND WASTE INDUSTRIES
STAND 2542 STAND 2542
WE’RE BRINGING THE
ON-TRADE ONLINE Find us at:
STAND
2921
Olvin is an artificial intelligence platform that serves a unique blend of insights and analysis to the drinks trade. With Olvin you can: Supercharge Your Online
Marketing Campaigns
www.olvin.com
Get Unparalleled Insights
Into Local Consumers
info@olvin.com
Track the Performance of Tra
Venues in Your Area Ve
+44(0)20 75806414
REPORTING TRUST MONEY INFORMATION GROW
TARGETS WINNER
MESSAGING
TASKS
2
SALES
GO HUMAN RESOURCES
3
TEAM ONLINE
LOCATION
Want to know more about how we can help your teams engage more effectively? Visit us at Stand 2720
MP-B20 SERIES MOBILE PRINTER
PRINTING ON THE GO HAS NEVER BEEN THIS EASY!
Testo Solutions for Food Safety • 100% Paperless quality management systems • The award winning testo 270 Cooking Oil Tester • Data loggers and Wi-Fi temperature monitoring systems • Waterproof, high quality, immersion and infrared
Operates with Windows, Android and iOS!
thermometers • pH meters and a range of other equipment • Very small and lightweight • Withstand drops from up to 1,5 meters • USB style battery charger • 80 mm/s printing speed • Optional cradle
www.testo.co.uk
Seiko Instruments GmbH • phone: +49-6102-297-100 info@Seiko-Instruments.de • www.seiko-instruments.de
High quality Audio-Visual solutions for the modern business Alpha Digital Networks PLC manufactures, supplies, installs and supports an extensive range of high quality interactive touch screen and Audio Visual equipment to the corporate and retail sectors. Whether it's a board room, restaurant or retail outlet we have the AV solution to suit your needs and your budget.
50% OFF
Our products include: • 4K interactive touch screens • LED screens • Video walls • Interactive touch screen furniture
installations
• Freestanding digital signage • Digital signage fridges Visit our stand and website to see how we can help you and your business shine.
Visit us on stand 2104 03300 020120
adnplc.com
Do more business with delivery Uber Eats can help you reach new customers by delivering your delicious food at Uber speed.
Come see us at Stand #2400 or visit us online on ubereats.com/restaurant/signup
Specialists in Immersive 3D Virtual Experiences & WalkThroughs Who we are
Our Solutions • • • • • •
Interactive Virtual Tours Floor Plans and 3D Dollhouse Views Drone Aerial Filming Google Street View Listing External / Internal 360° Views VR Goggle Integration
We specialise in providing virtual tours, enabling our clients to showcase their Bars & Restaurants through their website and social media. VISIT US ON STAND 3084 to experience a fully immersive experience
Gilmore & Bryan
www.gilmoreandbryan.co.uk
+44 (0) 203 5604373
info@gilmoreandbryan.co.uk
AssA Abloy Hospitality
Smart. Secure. Mobile.
VingCard Essence
VingCard Allure
AssA Abloy Hospitality Mobile Access With AssA Abloy Hospitality Mobile Access, your guests can skip the front desk and use their smartphone or watch as a secure guestroom key. leveraging industry leading seos technology from AssA Abloy, this advanced solution maximizes operational efficiency, guest loyalty and convenience. In guestrooms around the globe, tens of thousands of users are already experiencing the benefits of this transformative technology from the first name in mobile access solutions.
learn more today www.assaabloyhospitality.com/mobile-access
Powered by
Digital menus for your guests. Ordamo offers a world-class digital menu based ordering system for hospitality operators looking to increase sales by providing an interactive menu experience for customers. Our four software modules - Customer, Waiter, Self-Service & Restaurant Management have all been meticulously designed to deliver a holistic customer experience, whilst driving restaurant proďŹ tability and objectives.
Increase average spend and drive incremental increases in revenue.
Get meaningful insights to improve you guests’ experience.
Improve guest loyalty and engagement.
Reduce guest turn times.
Visit us at Stand #2300!
sales@ordamo.com
VISIT CHARGit ON STAND 2472
Bespoke Wireless Charging In Public Spaces & Corporate Environments
CHARGit integrates Qi wireless charging into any environment. Using unique software, CHARGit creates an opportunity for you to interact in real-time with your clients for a personalised user experience. Drive footfall, increase revenue, enhance the client experience.
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Visit CHARGit on STAND 2472 to see how they can help you talk to your customers with Smart Wireless Charging www.chargit.co.uk
0333 700 8889
hello@chargit.co.uk
DON'T JUST RUN YOUR BUSINESS, DRIVE IT.
RESTAURANT
COME SEE US AT STAND NUMBER 1984