Restaurant Tech Live 2016 Show Guide by Fortem International

SHOW SPONSORED BY

SHOW GUIDE 2016

200 suppliers, 150 seminars, 1 to 1 a d v i c e , i nt e r a c t i v e f e at u r e s & p a n e l d e b at e s

t r a n s f o r m t h e way you engage wi th you r c u sto m e r s

f i n d t e c h n o lo g y to r e v o l ut i o n i s e y o u r r e sta u r a nt

27 & 28

SEPTEMBER SHOW TIMES: 10AM - 5PM

WELCOME TO RESTAURANT TECH LIVE 2016 @RestTechLive #RestTechLive

Welcome to the most exciting technology event the restaurant industry has ever seen! Over two days, Restaurant Tech Live will be the hub for all the innovators and visionaries transforming restaurants across the world with their cutting edge products and services.

Here, all from under one roof, see the future of dining for yourself with this unique platform that showcases the very latest tools, apps, systems, and advancements from across the globe. We’ve also pulled together some of the most forward thinking minds to share their insight, knowledge, and vision to help you transform the way you run your business, attract customers, and set yourself apart from the competition with the latest technology.

“As soon as the doors to the ExCeL open, visitors will be met with the most spectacular and all-encompassing display of the cutting edge technology that’s transforming the way restaurants, bars, and cafés look, feel, and serve their customers both now and in the future. It’s the perfect show to sit alongside the Takeaway & Restaurant Innovation Expo and will move our fantastic event into brand new and even more exciting territory.” James Williams, Event Director, Restaurant Tech Live

FOOD ENTREPRENUER SHOW The Food Entrepreneur Show is THE event for anyone striving towards success in the food and drink industry. This is the event where restaurant and takeaway owners, managers, entrepreneurs, industry professionals, and more will find the opportunities to turn up the heat on the competition and take their business to the next level.

@TakeawayExpo #takeawayexpo

It’s going to be an incredible couple of days and this guide is packed with the things you need to know to plan your day. Use this show guide to ensure you don’t miss out on the opportunity to see, touch, and test the technology that could revolutionise your business. Restaurant Tech Live will run alongside the Takeaway and Restaurant Innovation Expo 2016 and the Restaurant Design show, which is a brand new exhibition aimed at restaurant, bar, and café interior designers. And returning to ExCeL once again will be the Food Entrepreneur Show, the event tailor-made for business owners looking towards either business start-up or expansion, and Street Food Live, the only exhibition that’s entirely dedicated to street food, the people who serve it, and the companies that are driving this growth. Thank you for registering and we look forward to welcoming you into the show.

STREET FOOD LIVE Street Food Live is Europe’s largest exhibition for street food business owners, entrepreneurs, caterers, and more who are looking to start or grow their business with the most innovative street food solutions and business growth opportunities available to bring you up to speed with the UK’s fastest growing food sector.

@streetfoodexpo

#streetfoodlive

WHAT’S ON

THE FOREMOST IDEAS IN RESTAURANT TECHNOLOGY & INNOVATION

Across two days, the ExCeL will be the centre stage for the most comprehensive event aimed at restaurant, bar, and café technology suppliers.

| HEADLINE SPEAKERS

| PANEL SESSIONS

| SEMINAR SCHEDULE

Listen to the industry’s most innovative and influential figures as they pass on their peerless knowledge and advice.

Join our panel of experts and specialists as they discuss the industry’s most prominent issues, questions, and breakthroughs.

Benefit from an unparalleled schedule of seminars presented by the very best speakers and come away with everything you need.

| RESTAURANT TECH LIVE AWARDS

| INDUSTRY LEADING SUPPLIERS

| THE RESTAURANT DESIGN SHOW

Celebrating the industry pioneers who have broken boundaries with the most cutting edge and progressive innovations in the industry.

Interact with the very finest suppliers from around the world who will be exhibiting their products, services, concepts, and solutions.

Running alongside RTL, see the emerging trends in interior design that are transforming the look and feel of restaurants, bars, and cafés across the world.

RESTAURANT DESIGN SHOW The Restaurant Design show will deliver the foremost in ideas, inspiration, and creativity to food and drink establishment owners, architects, designers, and other industry professionals from across the country, and caters for the individuals seeking start-up inspiration, to reinvent their establishment, or interior design professionals looking for the opportunities available in this specialist market.

@RestDesignShow

#RDShow2016

TAKEAWAY & RESTAURANT INNOVATION The Takeaway & Restaurant Innovation Expo is the UK’s most dynamic and exciting exhibition dedicated towards business growth and innovation in the restaurant and takeaway and sector. Built for food business owners, managers, entrepreneurs, and a wide variety of industry professionals, the event will help you boost profits, build your brand, capture customers, and so much more!

@takeawayexpo

#takeawayexpo

SPEAKERS

HEADLINE SPEAKERS Restaurant Tech Live will deliver the finest line-up of speakers working with the emerging technology products and services transforming restaurants. Our keynote schedule will provide you with an unsurpassable depth of knowledge and insight into the trends of tomorrow. Hear about the very latest products, apps, systems, and advancements transforming the way you run your business and attract customers over and over again. We’re proud to bring you an unrivalled selection of the most innovative and forward looking figures currently working in the food and drink industry, such as Mark Fabes, vp Technology EMEA at Starbucks; Smart Drawer’s Peter Charij; and Jon Lawrence, senior director at NCR Hospitality.

JON LAWRENCE

THE COMPETITIVE ADVANTAGE IN RESTAURANTS: FUTURE PROOF YOUR BUSINESS AND MEET THE NEEDS OF THE TECH-SAVVY CUSTOMER TUESDAY | 11:45 | THEATRE 3

Jon Lawrence is senior director, solution management and product marketing, for NCR Hospitality. Jon has been delivering technology solutions on behalf of his customers for over 20 years. For much of the last decade, Jon has held roles of increasing responsibility in product management, product marketing, implementation, and customer support for leading technology providers in this space, including the former Radiant Systems and RedPrairie (now JDA). ALSO SPEAKING ON: WEDNESDAY THEATRE 3 AT 11:45

MARK FABES “Hear about the very latest products, apps, systems, and advancements transforming the way you run your business and attract customers over and over again.”

NCR

SEMINAR SNAPSHOT The challenge for restaurateurs is how to identify the right technology platforms, the benefits they provide, and how they can future-proof your business. Jon will share his insight into these emerging hospitality trends and technology developments and show how restaurateurs can deliver a competitive advantage for their business and also create a uniquely positive omnichannel experience.

STARBUCKS

STARBUCKS: BREWING UP INNOVATION TUESDAY | 11:00 | THEATRE 3

Each speaker will deliver an essential mix of advice, ideas, and inspiration that will benefit any takeaway, restaurant or café, whether you’re just starting out or looking towards expansion. The next few pages detail every keynote speaker and their seminars so that you can make sure you don’t miss the session that’s imperative to you. And if your hot topic isn’t covered, don’t forget to check out the full seminar schedule later in this guide for more chances to hear first-hand from the experts that can change your business fortunes. Don’t miss out! Get there early.

Mark Fabes joined Starbucks in November 2015 as VP technology EMEA, leading the technology function within the EMEA region after a career in McDonald’s UK and Whitbread plc. Mark is responsible for delivering technology services and solutions in 38 markets across the region, supporting and aligning their global technology strategy in company owned, franchised, and licensed stores. Marks represents the EMEA region on the Technology Leadership team as well as being a member of the EMEA Leadership team.

SEMINAR SNAPSHOT Join Mark for this enlightening seminar, where he asks “What does the coffee shop need to be for the next 10 years, and what is Starbucks doing to address this?”

RICHARD GOODALL

JULIUS CARRELL

NCR

ENACTOR LIMITED

HOSPITALITY AND MOBILE: HOW MOBILE TECHNOLOGIES CAN BOOST SALES AND LOYALTY Richard is VP for hospitality at NCR, the global leader in consumer transaction technologies. With more than 20 years’ experience in delivering point of sale and other technology solutions to hospitality and retail businesses, Richard Goodall has the perfect combination of future technology trend know-how and inherent understanding of what the hospitality industry and its customers want. ALSO SPEAKING ON: WEDNESDAY - THEATRE 3 AT 14:45

TUESDAY | 14:45 | THEATRE 3

SEMINAR SNAPSHOT Mobile technology is transforming how consumers expect to interact with hospitality brands. Consequently, mobile holds the key to further improving loyalty and increasing sales, so restaurateurs need to be developing their mobile strategies and embracing online ordering, tableside ordering, loyalty apps, and much more. Richard will show case studies of how some brands have developed their mobile offering and the success that has been achieved.

FROM RETAIL INTO RESTAURANT: WHAT EFFECTIVE OMNICHANNEL IN HOSPITALITY WILL BE TUESDAY | 11:45 | THEATRE 1

Julius joined the Enactor Business Development team in 2015 and is spearheading Enactor’s foray into the restaurant and hospitality market. Enactor is a successful Hertford based supplier for retail, spanning 30,000 + devices across Europe and the US. Enactor has a strong UK presence with customers such as River Island, LUSH, Harvey Nichols, and Dunelm Mill. Applying Enactor’s successful omnichannel retail strategy into restaurants is Julius’ brainchild. The Enactor restaurant system is currently being run in all 25 of the Harrods Restaurants. Outside of the office, Julius enjoys football, golf, and chess.

SEMINAR SNAPSHOT

MARK KEOHANE

TUESDAY | 13:15 THEATRE 4

PANASONIC

MOBILE POS & PAYMENTS UTOPIA: DOES IT EXIST? Mark has an IT sector career spanning over 26 years with a highly successful focus on mobility solutions and cardpresent payments. With previous ALSO SPEAKING ON: WEDNESDAY employers Fujitsu, Torex, Casio, THEATRE 4 AT 11:45 and Elavon, MK has been at the forefront of developing mobile transaction innovations; enjoying international success with blue chip companies in the retail, hospitality, travel, and logistics sectors. The world of payments is evolving all the time, and Mark is helping Panasonic to demonstrate thought-leadership in this fragmented but fast moving industry.

New technologies and channels have and will change the way customers behave both on and off site. It’s now time for hospitality to attack the same stance of a coherent, wall to wall Omnichannel strategy. Smartphones, web and sophisticated kiosks can facilitate new customer journeys and business models on top of slick systems for inside the venue. At the same time, consistency in points, rewards, and preferences breeds new business and loyalty.

ALSO SPEAKING ON: WEDNESDAY THEATRE 1 AT 11:45

SEMINAR SNAPSHOT There is a lot of payment innovation around today, but what really works for the hospitality sector and what are the shortcomings? This seminar will set out what the challenges are for payments and IT providers and showcase how Panasonic will optimise and secure the mobile transaction process.

GARY HODGKISS INSTANT FEEDBACK

IS CUSTOMER FEEDBACK A CHOICE OR A NECESSITY? TUESDAY | 14:45 | THEATRE 1

Gary Hodgkiss has spent more than 20 years helping retail businesses deliver a service which not only meets the customer needs, but also one which continues to deliver and encourage retention. Having delivered successful customer experience solutions for a wide range of businesses, Instant Feedback was created some four years ago and has become a key tool to help the good get better and the better become the best. Instant Feedback is using Restaurant Tech Live to launch to the restaurant and hospitality sector to help deliver the same results, increasing the number of loyal and regular customers and improving scores on other feedback sites such as TripAdvisor, Reevoo, FeeFo, and much more.

MARK MCDERMOTT

SCREENCLOUD

HOW CAN RESTAURANTS USE DIGITAL CONTENT TO ATTRACT MORE CUSTOMERS? TUESDAY | 14:00 | THEATRE 4 Mark is co-founder of digital product studio Codegent, whose passion is to build world class digital products. Mark is also CEO of ScreenCloud and spends much of his time empowering business owners and individuals to get their underused screens full of beautiful digital content.

SEMINAR SNAPSHOT In this talk, you’ll learn how to harness the power of content marketing and social media in your restaurant through digital signage. Create timely information, showcase special offers, and capture all of the social conversations - ready to display inside your restaurant. The combination of great content and digital signage in restaurants can help attract up to 400% more attention, helping to extend the reach of your business far beyond its physical walls.

Passionate about great customer service and committed to helping retailers deliver excellence to every customer, every time, Gary’s practical approach will help you focus upon the things that really matter.

DAN BRISK & ROB GIBBS SEMINAR SNAPSHOT Explore the importance of customer feedback, how feedback from every customer is the only way to make sure that your experience is amongst the best, and understand how feedback can help you motivate your staff and focus your team. Only truly committed businesses will succeed and deliver a passionate experience, from greet to meet and eat to treat, enabling you to move more of your at-risk customers to regular diners.

CUBE ONLINE SERVICES

GOOGLE 360 DEGREE ONLINE VIRTUAL TOURS WEDNESDAY | 13:15 | THEATRE 2 Dan Brisk is a direct sales, marketing, and business development expert with over 15 years’ expertise. His mission is to build the UK’s No. 1 digital solutions agency for SMEs across the UK. As corporate sales director at Cube Online, a leading global Google Trusted Agency, Rob Gibbs helps large portfolios of businesses across multiple sectors to enhance their online presence. He has over 30 years of experience in business development, direct sales, marketing, and retail management.

SEMINAR SNAPSHOT Cube Online are a Google Trusted Agency dedicated to enhancing your online presence. Half a million businesses across the globe are benefiting from Google online virtual tours; on average, restaurant listings on Google that included a virtual tour had a 30% higher click through to reservation rate than those that didn’t (Google case study). Join Dan and Rob to find out more.

NICK TELSON

DESIGNMYNIGHT / COLLINS

LEVERAGE NEW BOOKING INNOVATIONS TO INCREASE CONVERSION AND IMPROVE THE CUSTOMER JOURNEY TUESDAY | 13:15 | THEATRE 1

Nick Telson co-founded DesignMyNight five years ago. Coming from a marketing background at L’Oreal, he has grown DesignMyNight into a 3.5 million views a month website with two groundbreaking B2B systems; Collins Booking and Tonic Ticketing. Nick has been recognised as one of the UK’s leading entrepreneurs by The Huffington Post and has won start-up awards from The Guardian and RealBusiness/Disrupt. ALSO SPEAKING ON: WEDNESDAY DesignMyNight was also THEATRE 1 AT 14:00 recently voted top 50 UK start- up.

SEMINAR SNAPSHOT

UK industry leaders DesignMyNight have created Collins; a new type of booking system. Nick will look at facets of the booking industry that are bang on trend and how you should be catering for them.

MARIO TILNEY-BASSETT

WALLET CIRCLE

ORDOO

HARNESSING DIGITAL ADVANCEMENTS TO ENHANCE CUSTOMER EXPERIENCES (FOR INDEPENDENTS) TUESDAY | 11:00 THEATRE 1 Tom is a young entrepreneur who is passionate about building a groundbreaking business that can make someone’s day. Since founding Ordoo, he reckons he’s cumulatively saved his users a year of wasted time standing in queues and waiting around for their orders. It’s all about the people, and Tom likes to talk to individual customers about how his app has made their day easier. By ordering ahead for food and drink, the hassle is taken care of and people can enjoy their experience. Building Ordoo is Tom’s first involvement with the food and drink industry – and it’s been a great start!

SEMINAR SNAPSHOT It’s increasingly difficult to keep track of what’s happening behind the closed doors of industry behemoths, let alone keeping tabs on the emerging technologies being developed by startups. Tom will help you understand what your customers actually need.

CLAIRE MCLAUGHLIN

VEOO LTD

DISRUPT OR BE DISRUPTED

HOW TO GATHER DATA AND INCREASE SALES LIKE AMAZON

TUESDAY | 12:30 | THEATRE 1

TUESDAY | 14:00 THEATRE 3

Mario is product marketing director for Wallet Circle. Mario has over 18 years’ experience in digital and technology marketing, working for brands including O2, Microsoft, and Amazon, with specific expertise in mobile loyalty for small businesses as well as large retailers. Wallet Circle provides quick and simple mobile loyalty

TOM DEWHURST

product to single store businesses as well as big brands like Benugo and TCC Global. Wallet Circle is backed by UKTI and is a winner of McDonald’s’ European Innovation Competition. ALSO SPEAKING ON: WEDNESDAY THEATRE 1 AT 14:45

SEMINAR SNAPSHOT Mario will look at new technologies such as iBeacons and how they can be used properly, and implemented easily, to increase sales for your restaurant or cafe, whatever its size.

Claire McLaughlin joined Veoo in April as business development global, working with colleagues to connect brands to 800 mobile operators in 220+ countries. Veoo specialises in consumer engagement and offers mobile messaging, payments, authentication, and loyalty initiatives to more than 150 clients. Claire was the former head of interactive technology for the BBC global group of companies and won Microsoft’s International Business Innovation Award.

SEMINAR SNAPSHOT Clare will look at how to harness digital innovation in traditional markets. Veoo will challenge the idea that the restaurant market is saturated and show there is room for new brand and consumer experiences; Veoo will show you how to foster loyalty in a crowded marketplace with emerging technology and creative campaigns.

NOAH HAYES

LIGHTSPEED RESTAURANT

ALSO SPEAKING ON: WEDNESDA Y THEATRE 4 AT 15:30

REMOVING THE BOUNDARIES BETWEEN RESTAURANTS AND THEIR CUSTOMERS MARK HAYHURST THE ONLY WAY TOGO LIMITED

THE POWER OF THE BOOKING SYSTEM TUESDAY | 11:45 | THEATRE 4

Having 2 chef’s as parents meant Mark Hayhurst was brought up in pubs and restaurants, he has literally done every job from pot washer to manager. Once he completed his education Mark joined Yell and later BT (in partnership with Google and Yahoo), working on their new media offerings before starting Togo in 2009.

Noah Hayes is a senior product specialist at Lightspeed. A gifted consultant and entrepreneur, he has been part of Lightspeed’s phenomenal growth in North America and the UK. In his role, Noah enjoys working with restaurateurs to introduce ideas, technology, and solutions that focus on business strategy and leading customer service.

Join Noah for an engaging overview of interactive, digital menus and find out how quick-serve restaurants can increase turnover, ordering efficiency, and reduce operating costs whilst keeping their customers happy.

TUESDAY | 14:00 | THEATRE 2

Andrew joined the SRA in August with a threefold mission: to challenge its members to be even bolder, inspire diners to turn their passion for good food into action, and lead the whole UK hospitality sector to be the most sustainable in the world.

Join Andrew for an interactive discussion about the technologies that are driving sustainable change in the sector. Andrew will bring examples of technology driving sustainable change from SRA members, and from further afield.

REIMAGINE LOYALTY: HOW TO ENGAGE WHILE EMBRACING AN OPEN AND MOBILE WORLD Ivo is the founder and CEO of Reloyalty, the loyalty company built for the mobile generation. Previously he did operations in digital companies such as Groupon as well as co-founding two mobile start-ups focused on restaurants and SMBs. Ivo has also been on the investor side via two seed stage venture capital funds, investing primarily in consumer facing products. Originally Bulgarian, he’s lived and worked in London, New York, Sydney, Barcelona, and Buenos Aires and was named in the 30 under 30 list by Forbes in 2014 for Bulgaria.

TECHNOLOGY, RESTAURANTS AND SUSTAINABLE CHANGE

SEMINAR SNAPSHOT

Mark will show how a good booking system can ensure all tables get re-sat, how to make the flow of customers more manageable, and by linking it to social media and epos, you can gather valuable data and market to your customers with precision.

RELOYALTY LLC

SUSTAINABLE RESTAURANT ASSOCIATION

SEMINAR SNAPSHOT

IVO VASILEV

ANDREW STEPHEN

WEDNESDAY | 11:00 | THEATRE 2

TUESDAY | 15:30 | THEATRE 4

SEMINAR SNAPSHOT Generic loyalty programmes don’t engage – they are overwhelming, restrictive and often confusing. In the mobile age, loyalty programmes can embrace technology to create personal, contextual, and universal loyalty experiences, which are seamless and engaging for consumers. How is the loyalty space evolving and what are the principles to designing delightful customer experiences which are open, yet stimulate consumer spending and incentivise customers to form communities around the brand and business?

ADRIAN THOMPSON

IMAGEHOLDERS

HOW TABLET TECHNOLOGY IS REVOLUTIONISING CUSTOMER ENGAGEMENT Adrian Thompson is CEO and founder of imageHOLDERS. Adrian began his journey 20 years ago, designing and developing gift and home products. In 2003 he established imageHOLDERS to develop solutions to support digital branding in the form of print and the rising AV market. Following trials of ‘slim kiosks’, and the release of the iPad, imageHOLDERS established themselves as one of the first to develop tablet enclosure kiosks. From a simple sketch to bespoke solutions rolled out to global enterprises, Adrian’s passion for design and innovative solutions has developed imageHOLDERS into industry leaders within tablets enclosures and device integration solutions.

PETER CHARIJ SMART DRAWER

WHY IT’S TIME TO CASH IN ON THE SMART DRAWER SOLUTION TUESDAY | 15:30 | THEATRE 3

Peter Charij is the director of Smart Drawer, a next generation cash drawer company with some very powerful technology. Peter founded the company in 2011 after uncovering a potential niche in the cash drawer market, an inexpensive way to produce a high accuracy self-counting cash drawer.

SEMINAR SNAPSHOT Peter will be providing an overview of the smart cash drawer solution, highlighting the key benefits, detriments, and potential implementations whilst also providing insights from the latest breakthroughs in the field.

THOMAS THORBURN WEBLIB

ONENESS IN RETAIL: DELIVERING A CONSISTENT AND AUTHENTIC OMNICHANNEL EXPERIENCE WEDNESDAY | 13:15 | THEATRE 1

An English literature graduate from the University of Warwick, Thomas has five years’ experience in sales and technical solutions. Robert is passionate about where retail needs to converge and disperse between brands within the context of digital solutions.

SEMINAR SNAPSHOT Thomas will look at modern faux pas and digital success stories and flesh out the lessons learned for retailers.

TUESDAY | 12:30 | THEATRE 4

SEMINAR SNAPSHOT Adrian will discuss how technology is an essential part of every customer journey, and how tablet kiosks with device integration provide a future-proof solution which can revolutionise customer engagement.

CHRIS COWPER KIOSKS4BUSINESS

DEPLOYING KIOSKS: INSPIRING ENGAGEMENT IN THE CUSTOMER JOURNEY TUESDAY | 11:00 | THEATRE 4 Chris has been Involved in the design, development, and deployment of touchscreen kiosks and software interfaces since the formation of Kiosks4business, over 10 years ago. Chris offers unique insights into the world of interactive design at Kiosks4business.

SEMINAR SNAPSHOT Interactive touchscreen kiosks provide engaging interfaces for your customers. Building brand loyalty, queue management, and taking orders are just a few of the benefits. As designers of custom touchscreen kiosks, Kiosks4business offer some tips on embarking on your kiosk project.

CHRIS HAWKINS

PAGER CALL SYSTEMS LTD

RESTAURANT COMMUNICATION TECHNOLOGY: WHERE WE ARE AND WHERE WE’RE GOING WEDNESDAY | 14:00 | THEATRE 3

DAVE THOMPSON MAGICTAB

HALVING YOUR WAITSTAFF COSTS (AKA SMARTMENUS: THE FUTURE OF CASUAL DINING)

Chris Hawkins is managing director of Pager Call Systems (PCS). Chris has been instrumental in introducing new technology to the hospitality industry for the past 15 years. Now with the partnership between PCS & Australian system developer Brighton Technologies Group, the next generation of iFlex restaurant communication systems are set to change the way restaurants operate.

SEMINAR SNAPSHOT Great communication between kitchen and front of house in restaurants has always been recognised as a key ingredient in providing excellent customer service. Chris explains how the latest technology, such as smart devices like smart watches and tablets, will change the way staff communicate in modern tech savvy restaurants and improve the dining experience.

WEDNESDAY | 12:30 | THEATRE 3

Dave Thompson started his career as a waiter before transitioning to business and technology in 2003. He spent six years at the world’s premier performance and innovation consultancy, Accenture, where he advised on operational performance, workflow systems, and technology usability for major blue chip clients across Europe, Asia, and the US. Dave subsequently spent several years studying and working in Silicon Valley before returning to the UK and combining his knowledge of business, technology and hospitality to build Europe’s leading smartmenu company, Magictab. Dave holds two Computer Science degrees and an MBA from California’s UC Berkeley.

NICHOLAS MILLER

BUZZHIRE

SOLVING THE PEAK TIME STAFFING PROBLEMS TUESDAY | 14:45 | THEATRE 4 Nicholas Miller is the CEO of Buzzhire, which offers businesses an easy and affordable solution to managing workforces. Previously, Nick co-founded the food takeaway business, EatFirst, which delivers food all over London from a central kitchen in Wapping. Prior to this, Nick co-founded the most successful e-Commerce company in Africa, Jumia, building it from inception to 100+ fte in Kenya.

SEMINAR SNAPSHOT SEMINAR SNAPSHOT Dave will explore the emerging trend of smartmenus, explaining how 10,000 restaurants worldwide have managed to dramatically reduce staffing costs, while increasing customer happiness at the same time. Dave will discuss all aspects of the upcoming smartmenu revolution, including: what types of restaurants are suited to smartmenus? How do you use new technologies while retaining the personal touch? And how do smartmenus improve the bottom line?

In the volatile industry of takeaway businesses, staffing is often the biggest headache. Finding a way to seamlessly manage a flexible workforce, while maintaining customer experience and keeping costs under control, is critical to running a successful business. This seminar touches on some solutions currently available.

MARK FLANAGAN

SHIELD SAFETY GROUP

OVERVIEW OF THE FUTURE OF DATA SCIENCE AND SOFTWARE TECHNIQUES TO SIMPLIFY AND INFORM AUDITING REGIMES AND MEASURE SAFETY COMPLIANCE WEDNESDAY | 12:30 |

THEATRE 2

Mark Flanagan is a member of the Chartered Institute of Environmental Health and CEO of Shield Safety Group. Shield are one of the leading providers of health and safety, fire safety, and food safety compliance in the UK and are the largest employer of environmental health practitioners. Shield manage compliance for many of the UK’s leading brands and have developed the Compliance Centre - world class and award winning software in the industry.

SEMINAR SNAPSHOT

NEXTMENU – NGI SYSTEMS

IS YOUR RESTAURANT SERVICE READY FOR 2020? TUESDAY | 11:45 | THEATRE 2

Join Mark to find out more about Shield’s innovative approach to making safety simple. Mark will share and discuss the digital data revolution for a safer future.

JANE TYLER

TIBOR BARNA

Tibor Barna is the CEO and co-founder of NGi Systems, a technology start-up with a mission to provide interactive technology solutions that improve the experience of everyday tasks.

REDBLACK SOFTWARE

Tibor is a graduate of both Oxford University and the London School of Economics, with work experience in restaurants and in running business- critical IT systems. Since his first venture at 17, he has been introducing technology into traditional areas and has developed a rounded perspective of migrating towards change.

UTILISING MACHINE LEARNING FOR BUSINESS INTELLIGENCE WEDNESDAY | 13:15 THEATRE 4

Jane Tyler is the managing director of York-based RedBlack Software, which she founded in 1998 after completing her master’s degree in Computer Science. As well as designing systems for the healthcare, civil engineering, and online learning sectors, she is the chief architect of Cybake, Britain’s leading bakery management software suite. Jane is an executive committee member of the British Society of Baking and she speaks regularly at food business conferences throughout the UK. In 2014, she graduated from the Goldman Sachs Ambassador Programme, a select initiative that supports high-growth SMEs.

Their flagship product, NextMenu, is designed boost restaurant sales using interactive digital menus that also reduce costs and provide unique insights about how a restaurant can improve service. It works with existing operations and adds new ways of working for digitallyminded customers at the same time. NextMenu is officially launching at Restaurant Tech Live.

ALSO SPEAKING ON: WEDNESDAY THEATRE 2 AT 11:45 SEMINAR SNAPSHOT SEMINAR SNAPSHOT With rapid developments in point of sale (POS) technology, big data, and machine learning, truly perceptive business intelligence is just around the corner. Veteran software developer Jane will explain the advantages of this kind of deep insight into your operations and what to look out for in the coming years.

The new generation of diners are people who buy online, meet online and share their lives online. Their definition of great service includes speed, efficiency, information and transparency. Paper, people and waiting patiently are no longer part of our buying decisions. How can restaurants respond to this changing definition of service? In this seminar, NextMenu offers up some ideas on the topic and asks “Who won’t be doing this five years from now?”.

ANTONY RIBOT

RIBOT

BUILDING A SEAMLESS & INNOVATIVE CUSTOMER EXPERIENCE USING MOBILE Antony Ribot is CEO of ribot, a digital design studio with a goal of helping everyday people live simpler, more fulfilling lives via the use of the software tools created by the team at ribot. Experimenting within the boundaries of design, technology, behavioural trends, and biases, ribot create useful and intuitive

tools that the everyday person uses time and time again. Their most recent success is the award winning Harris + Hoole app, which seamlessly fuses together loyalty, payments, and a highly personalised in-store experience. The company has launched apps across a range of platforms over the last five years and specialise in retail and payment experiences.

SEMINAR SNAPSHOT Join Ribot CEO Antony Ribot as he shares the Harris + Hoole case study. Artisan coffee chain Harris + Hoole and ribot revolutionised the coffee buying experience with their award winning mobile app. A fusion of innovation, technology, and creative thinking has led to the creation of a highly personalised mobile and in-store experience that takes the physical and digital customer offering to the next level and offers customers a beautifully simple experience.

WEDNESDAY | 14:00 | THEATRE 4

JULIEN MEYER BLURT BOX

THE NEW CONSUMER: HOW TO KEEP YOUR CUSTOMERS IN THE DIGITAL AGE TUESDAY | 14:00 | THEATRE 1

Julien Meyer is the CEO of BlurtBox, a company that focuses on increasing customer retention through customer engagement. By providing restaurants, pubs, and hotels with tools to capture customer thoughts, complaints, and sentiment, BlurtBox is able to deliver customer insight to managers and owners. Prior to his tenure at BlurtBox, Mr. Meyer was a digital marketing consultant in the restaurant industry. He noticed a need for a tool that would allow consumers to connect with brands in an instant, anonymous, and private way. After a successful discovery period, Julien turned BlurtBox into a multi-million dollar company which works with a number of brands including Domino’s, Papa John’s, and Marriott.

SEMINAR SNAPSHOT In a world where customers are more willing to text each other than talk to each other, restaurants, pubs and hotels must know how to extract customer comments, complaints and suggestions. Meyer will be discussing a number of strategies for engaging with customers in today’s digital age. In addition, all attendees will receive a 1 year subscription to BlurtBox’s platform (a $900 value).

CHRISTIAN ZIGLER

SHOPBOX

THE FUTURE OF HOSPITALITY WEDNESDAY | 12:30 | THEATRE 4

Christian Zigler has been an international business professional for more than 18 years. From the very beginning of his career he was on the top: CEO of Locomotive Corporation, founder and CEO of Preview Networks, and founder and CEO of Shopbox. In addition, his remarkable speaking skills and expertise are being appreciated by the wide audience in Denmark and abroad. Christian believes in big dreams and constant development, and by being CEO of Shopbox he wants to change the way we look at business. He spends countless hours on studying the future of hospitality and its prospects, so he knows how many opportunities there are for everyone. He is an expert regarding payments and financial services innovation in relation to hospitality.

SEMINAR SNAPSHOT Imagine a future where technology enables hospitality to provide world-class customer experiences; a future where customers can use their mobile wallets to book instantly, reducing waiting times – a future where restaurants can connect with guests prior to serving them great food, and are able to draw the attention back after providing them with a unique, memorable experience.

TOM BOLTMAN

MICHEL DE BEAUREGARD

COMO

WIGROUP

LEADING WITH LOYALTY: HOW DATA CAN POWER YOUR BUSINESS’ SUCCESS

MOBILE TRANSACTING: LEARNINGS FROM THE FASTEST GROWING MOBILE CURRENCY CONTINENT WEDNESDAY | 14:45 | THEATRE 4

WEDNESDAY | 12:30 THEATRE 1

Tom Boltman is the UK managing director at Como, a global technology leader that enables retailers to achieve new growth through the use of their mobile loyalty platform. He previously worked at a number of technology companies whose digital products have been featured by Apple and won awards from Facebook. Prior to this, Tom spent five years as a producer at CNN International. He holds an MA in Counter Terrorism and a BA Hons in International Relations.

ALI KOSARI

SEMINAR SNAPSHOT In today’s digital world, companies that know how to collect and use data effectively will have a major competitive advantage.Join us to learn the five principles that will enable any size business in the hospitality space to really know their customers, keep them coming back, and get them to increase their average spend.

wiGroup’s Global Commercial Head, Michel de Beauregard, has a blue chip background in information and communication technologies, having worked with Cisco Systems, Ericsson, and Lucent Technologies across Asia, Europe, and Africa. Michel is passionate about growth, innovation, and partnerships. It is for these reasons that Michel joined the South African success story, wiGroup, in 2015 to lead its expansion into Europe, the Americas, and Asia. wiGroup pioneered the mobile transaction world in the FMCG retail and hospitality chain environment in South Africa. By the end of 2016, wiGroup will be live in six countries and active in 65,000 till lanes, enabling millions of consumers to transact with their mobile phones in-store.

SEMINAR SNAPSHOT

TILLS PLUS

wiGroup has been pioneering mobile transacting in the FMCG retail and hospitality chain environment in South Africa since 2007 and is fast expanding internationally. Through the lenses of their extensive experience in Africa, the world’s largest and fastest growing mobile currency continent, wiGroup will share what delivers business value, what drives consumer adoption, what defines awardwinning innovation, and what constitutes remarkable in mobile transacting.

THE ALL IN ONE SOLUTION FOR BOOSTING REVENUE AND SAVING ON STAFF TUESDAY | 13:15 | THEATRE 3 As the founder and managing director of a number of successful local and international businesses, Ali Kosari has plenty of practical hands-on experience of running both small and large businesses. Combining the technical knowledge and development skills of the team behind Denmark’s most successful POS system and Ali’s in-depth knowledge of actual requirements of a business, the Tills Plus team developed the most complete suite of solutions for your hotel, restaurant, or takeaway business to boost revenue, cut costs, stay connected, and always in control.

SEMINAR SNAPSHOT As per any business, keeping a tight rein on your outgoings is essential and now with the takeover of social networks customer interaction is just as important. Find out how you can achieve both the above and more to stay that vital step ahead.

ALSO SPEAKING ON: WEDNESDAY THEATRE 3 AT 13:15

STEPHEN KENNEDY WI-Q

WHY APPS AREN’T THE FUTURE FOR RESTAURANT TECHNOLOGY Stephen Kennedy is a highly experienced FTSE 250 board level general manager with experience in large-scale distribution of consumer products in a number of sectors across Europe, Asia, and North and South America.

Graham Cornhill, MD of Wi-Q will also be speaking on: WEDNESDAY, THEATRE 1 AT 15:30

DAVID LOVETT-HUME SIMPLEORDER

STREAMLINING THE “FOOD FACTORY” WEDNESDAY | 11:00 | THEATRE 1

For over 10 years, David, SimpleOrder’s UK Director, has worked with companies whose aim it is to transform their industry, enabling businesses to establish themselves in new markets and territories whilst building successful teams around them.

SEMINAR SNAPSHOT Having been overshadowed in recent years by its front-of-the-house brother, Back-of-House technology is beginning to change the way restaurants do business. Learn how Back-of-House tech is enabling restaurants and chains to improve productivity, reduce waste, save time, and increase their profit margin.

Stephen inspires exceptional team performance using a coaching and mentoring style, creating new profitable businesses in the UK and internationally. As chairman, Stephen is responsible for business strategy, financial planning, and market development internationally, operating globally with an acknowledged ability to deal with a diversity of cultures.

TUESDAY | 11:00 | THEATRE 4

SEMINAR SNAPSHOT In 2016, Wi-Q’s technology survey in partnership with The Caterer revealed that 97% of hospitality venues saw mobile technology playing a role in the future of their business; 68% reported a rise in customer expectations, prompting 92% to plan investment in improved customer experience and speed. So why are apps not the answer, and what technology does the industry need to be considering to satisfy everincreasing consumer demand?

JON QUINN SCULPTURE HOSPITALITY

HOW TO STOP POURING AWAY YOUR BAR PROFITS WEDNESDAY | 11:00 | THEATRE 4 Jon Quinn is head of international operations for Sculpture Hospitality. He has a wealth of experience in the hospitality sector covering sales, management, inventory control, and logistics. Jon has been instrumental in the development and extension of the products and procedures utilised by Sculpture Hospitality in their work, generating increase profits and reducing losses with thousands of hospitality clients in over 35 countries.

ABBEY OLADAPO GOOGLE

REACH NEW CUSTOMERS ONLINE TUESDAY | 16:15 | THEATRE 3 Abbey Oladapo is a trainer & partnerships consultant at Digital Garage from Google. Prior to his current role, he championed Google products and servicesas the London market manager where he worked with technology partners like HP, Sony, Acer, and Asus. During that period.

SEMINAR SNAPSHOT

Jon explores the world of bars losses, why they occur, and what tangible practical solutions can be used to increase sales and profits and maximise the opportunity within your bar.

Learn how to make your business more visible online to help new customers find you through search optimisation, local listings, and search engine marketing.

EUDONNI MORICOM

FOODMAMA LTD

HOW FRONT-OF- HOUSE TECHNOLOGY IS CHANGING THE DINING EXPERIENCE FOREVER WEDNESDAY | 15:30 | THEATRE 3 Coming from a rich background in communications, Eudonni’s career spans over twenty years advising companies throughout the UK, US, and Australia on strategic branding and marketing initiatives as well as client and employee engagement projects. Eudonni has partnered with Dean Boden in a hospitality technology design and development agency, InTwistic, and together have created a commercial application for a front-of- house service named FoodMama. While developing the FoodMama application, Eudonni has highlighted the importance of technology adoption in order to achieve business success.

KERRY PYE

LAZERCAD

IMAGINE BEING ABLE TO SEE ALL YOUR PREMISES ANYTIME, ANYWHERE! TUESDAY | 12:30 THEATRE 2

As CEO of LaZerCAD EMEA, Kerry is extremely excited to be heading an international professional services team, bringing LaZerCAD to the EMEA market. With a background in continuous improvement and process management, she has worked with large blue chip companies developing and delivering innovative strategies and cost saving initiatives. LaZerCAD EMEA is building on the continued success of the US Parent company who are currently partnered with Capital One, McDonald’s, Bank of America, Nordstrom, Chick-Fil- A, CBRE, JLL, and Gensler, working with their design, pre-construction, construction, facilities and project management teams.

SEMINAR SNAPSHOT

Restaurateurs understand the importance of staying in touch with constantly evolving consumer preferences. With the growing influence of newer technologies, consumers have very different expectations for their dining experience than in previous years. This seminar looks at the influences of key technologies that are affecting front-of- house service, contrast the implications of technology versus traditional service, and debate if tech should play a prominent role in restaurant operation to achieve success.

When undertaking remodel and acquisition programs, accurate building data is critical. Project stakeholders need information about the buildings and traditionally each group visit the premises gathering the information, often in differing formats.

JO FONTAINE FISHBOWL INC

Over the last 15 years, LaZerCAD have developed a tried and tested the methodology of ‘bringing all your buildings to all of your people via the cloud,’ eliminating travel and ensuring accurate consistent building information.

ESTABLISHING A DATA DRIVEN APPROACH FOR OPTIMAL GUEST EXPERIENCE

TUESDAY | 13:15 | THEATRE 2

With over 20 years’ experience in marketing and the hospitality industry, Jo started her career at Freud Communications with the London launch of Planet Hollywood and Pizza Hut’s Stuffed Crust, before moving to Florida as head of marketing for a real estate company. After working as marketing director for an American chain of microbrewery restaurants, Jo returned to England and set up Fishbowl’s UK division, building solid client relationships and industry partnerships that have driven the UK operation’s strong growth. Working closely with her

clients, Jo and her team develop actionable insights, strategy, and solutions using high quality customer data, working with clients such as - Ed’s Easy Diner, Hall & Woodhouse, Fuller’s, Peach Pubs, Busaba Eathai, Corney & Barrow, Patisserie Valerie, and Las Iguanas.

SEMINAR SNAPSHOT Join Jo to explore how leading restaurants are taking a high quality data-driven approach to gaining valuable guest insights, developing relevant communication strategies, and delivering customer engagement that results in repeat customer visits and improved sales.

EDWARD BIGLAND AURACLE SOUND

THE INFLUENCE OF MUSIC IN THE HOSPITALITY ENVIRONMENT TUESDAY | 15:30 | THEATRE 1

Edward Bigland is director of Auracle Sound, a music consultancy established in 2007. Auracle was a pioneer of IP audio streaming services to the retail and hospitality sector. They specalise in commercial music provision and profiling for clients such as ITSU, The Four Seasons, Park Plaza, Q Hotels, Asprey, and more. Edward is an experienced music expert, holding a Bsc in Anthropology & Ethnomusicology from the University of London, having run record shops, online music distribution, and worked in the creative team at BBC Radio 1 for several years alongside music pioneers like Annie Nightingale, Annie Mac, Bobby Friction, John Peel, and Rob da Bank. He now spends his time sourcing and profiling the latest music releases for brands.

RUPERT ECKHARDT PROPERTY & ASSET FINANCE LTD

FUNDING SOLUTIONS FOR RESTAURATEURS AND THE HOSPITALITY INDUSTRY Owner and director of Property and Asset Finance Ltd, Rupert gained a degree in Property Valuation and Finance from Cass Business School. His experience includes the project management and fit-out of Baku, Sloane Street, Baku Bistro, Shepherd’s of Westminster, and currently working on The Beauchamp, Knightsbridge. Property and Asset Finance was conceived to provide finance to accelerate the delivery of client projects and now offers stand-alone finance solutions to all commercial projects.

WEDNESDAY | 14:00 THEATRE 2

SEMINAR SNAPSHOT Rupert presents a summary of the types of funding available for start-ups, franchisees, and established businesses looking to expand. Products including loans and leasing, both secured and unsecured sources, with illustrations of typical security required with illustrative rates. There will also be examples of case studies and example business plans with financing cost included.

DAVID CANTU SEMINAR SNAPSHOT

HOTSCHEDULES Edward provides an exploration of how music affects a customer’s eating and drinking behaviours in the restaurant environment. Drawing upon research into auditory contributions to flavour perception in wine and food, the duration of a customer’s stay, and spending patterns.

ENGAGING THE MODERN WORKFORCE As chief revenue officer, David is responsible for sales and building and maintaining strong relationships with customers by engaging with them at all levels to collect and disseminate customer feedback throughout the company. Prior to becoming CRO, David was the vice president of business development and co-founder of HotSchedules, Inc. Through his leadership, HotSchedules repeatedly achieved more than 40 percent annual growth goals and was consistently recognised on the Inc. 5000 and Austin Business Journal’s Fast 50 growth indexes.

WEDNESDAY | 15:30 THEATRE 2

SEMINAR SNAPSHOT No one has time for recruiting, hiring, onboarding, and training, but most restaurants spend a significant amount of time on those very activities. Why do we keep trying to solve the industry’s turnover problem the same way we’ve always done? The problem isn’t new, but the approach to how to solve it should be. Learn strategies for competing for talent in today’s market.

ROB STRAATHOF

ALPTEKIN AYDIN

LIBERIS

HOW TO DOUBLE YOUR REVENUE BY USING GROWTH FUNDING

FND PRINT & PROMOTIONS

TUESDAY | 14:45 | THEATRE 2

Rob has a keen interest in restaurant tech as co-founder of one of the Netherlands’ first online B2B catering companies in 2003 and through his family running a catering and delicatessen business for the past 40 years. Rob brings a wealth of business lending experience from across the financial sector and has been directly involved in providing funding to the UK’s restaurant sector for the past five years at both Liberis and Everline. At Liberis, Rob understands that technology can take the hassle out of finance but that you should never underestimate the power of a voice on the end of a phone.

TUESDAY | 15:30 | THEATRE 2

SEMINAR SNAPSHOT Technological solutions linking directly to your revenues and credit profile can provide instant access to growth funding when you need it and can help you build your business credit score. You’ll hear the story straight from the mouth of a restaurant owner, and how he used growth funding alongside traditional funding to double his revenue.

NATHALIE CHRISTMANN-COOPER

A FALLING OUT WITH FOOD

HOW TO RUN YOUR TAKEAWAY EFFECTIVELY WITH 0% COMMISSION

TREATOUT

Alptekin Aydin is an addiction specialist psychologist and research software engineer. Aside from his academic experience, he developed a mobile based iPhone application called The Alcohol Intoxication Monitor (AIM) during his MSc thesis at Kings College London. He has been working on search engine optimisation and app development projects since 2008, and has completed over 100 successful projects including setting up an e-Commerce website to rank them on the first page of Google. As a senior SEO consultant and add developer, Alptekin has worked with a wide range of industries such as tourism, health, food, and textiles. After the huge success of his online food ordering app, he is currently developing online clinic booking and reservation systems.

WEDNESDAY | 11:00 THEATRE 3

An award winning web designer, Nathalie co-founded TreatOut in September 2015. She was part of Google Campus London’s start-up programme for mums and dads in October 2015, and TreatOut was one of 60 selected start-ups competing at the Seeds & Chips Global Food Tech summit in Milan this May. Nathalie’s an active role model for women in tech, being featured in Forbes and The Guardian. She was shortlisted for the WeAreTheCity Rising Stars 2016 entrepreneur category.

SEMINAR SNAPSHOT SEMINAR SNAPSHOT Nathalie is your living nightmare diner you dread walking through your door. The one that asks to see the allergen menu and then reels off a list of foods not to eat. So why bother to eat out? Hear how she’s learnt to use food as medicine, and why menu transparency is important for all diners with a restricted food list.

Alptekin’s personalised online ordering system for takeaways includes a responsive, mobile compatible website with a smart food ordering system, iPhone and Android apps, and Google first page results on local searches. The aim is to help takeaways create their own brand awareness, not to pay any monthly fee or commission to other companies, and use their own system.

SAMUEL ADEPOYIGI

IGNITER LABS LTD

WHY I DECIDED TO CREATE AN ONLINE ORDERING PLATFORM TUESDAY | 12:30 | THEATRE 3

MAN KEE ERIC EMRAN LEE MKL GROUPS LTD

FROM A REGULAR 9-5 JOB TO SUCCESSFUL RESTAURANT BUSINESSES WEDNESDAY | 16:15 | THEATRE 2

The son of a talented chef, Man Kee’s first experience in the industry was through his father’s successful takeaway which ultimately would serve him well in the future. Being a rebellious child, he always wanted to do things differently. After finishing university with a master’s degree and working in a high profile banking job, something wasn’t right, so he quit his job. There at the age of 23, his journey began and using all his knowledge, experience, and a love of great food, he started making great moves in the food industry. Since 2008, he has opened six successful businesses with an outlook to expanding and franchising one of his brands.

SEMINAR SNAPSHOT Man Kee will start with a small introduction to who he is and his progress into the food industry. He will give an insight into the pros, cons, struggles, and strategies that he has encountered on the way; then he’ll move onto the evolution of the takeaway/restaurant industry from consumer changes, trends, and the necessities required to survive in an evercrowded market.

Samuel Adepoyigi has had a passion for all things tech since a young age. Growing up in Nigeria, with very limited resources, he built his first website at 15. After graduating from Cardiff Metropolitan University with a degree in Computing, he then went on to pursue an MSc in IT, and for his final thesis, he presented a comprehensive

testing analysis of TastyIgniter. There, his passion, knowledge, and experience in the field of technology and commerce grew even more. Samuel is fixated with building applications and making long processes more efficient by utilising the power of technology. He enjoys analysing the restaurant industry, and improving it any way he can.

SEMINAR SNAPSHOT Creating an application for the ever-evolving restaurant industry can be challenging and time-consuming, and involves insight from a number of other sectors including marketing, business, and hospitality. This short seminar highlights the reasons why TastyIgniter was created, the challenges involved, and the motivation behind building such a system.

IAN ROBB

REPUTATION BUILDER LIMITED

FIVE STEPS TO MANAGING YOUR ONLINE REPUTATION WEDNESDAY | 14:45 | THEATRE 2

Ian founded Reputation Builder in January 2015 and used his extensive development experience to build the analytical tools and online dashboard used by restaurants and other local businesses to manage their online reputation. Reputation Builder enables

you to compare the performance of each restaurant and follow actionable steps to improve your local SEO, and see and respond to reviews across multiple review sites and gather feedback to improve your customer experience.

SEMINAR SNAPSHOT In this seminar, Ian will teach you the five actionable steps that you can take to manage the online reputation of your restaurant, ensure that potential customers can find your restaurant when performing an online search, and that when they do the first impression they get is a good one.

SPONSORED BY

PANEL SESSIONS TUESDAY SCHEDULE 12.00 - 12.30

SERVING YOUR CUSTOMERS AN UNFORGETTABLE EXPERIENCE There are many critical points during your customer’s interaction with your restaurant, before, during, and after purchase. This session will discuss the skills in managing the entire customer experience that reap enormous rewards.

13.00 - 13.30

THE RESTAURANT OF THE FUTURE As technology continues to influence contemporary dining at a rapid rate, how else will high tech innovation change customer satisfaction, process efficiency, and business development in the future?

14.00 - 14.30

11.00 - 11.30

ESSENTIAL KNOWLEDGE TO GROW YOUR BUSINESS The panel will be discussing the growth of your business and some of the key factors you should be thinking about to take the next step forward to prosperity.

12.00 - 12.30

BUILDING CUSTOMER LOYALTY TO INCREASE CUSTOMER RETENTION Your business will prosper and flourish with a loyal customer base. So how are you getting the same faces through the door time and time again? And what future customer retention strategies are on the menu?

14.00 - 14.30

THE DIGITAL DINING REVOLUTION

Between the arrival of mobile devices on the table, online reservations, social media, and new payment methods, dining is becoming more and more of a digital experience. So how digital is your food service?

15.00 - 15.30

THE FUTURE OF TAKEAWAY DELIVERY As the ferocity of the takeaway delivery competition intensifies, the sector’s biggest players are seeking new and innovative ways to get ahead of their rivals. This session discusses how food delivery will look in five years’ time.

WEDNESDAY SCHEDULE

15.00 - 15.30

MARKETING IDEAS TO BEAT THE COMPETITION Competition among restaurants and takeaways has never been tougher, and to succeed you need to be smarter than ever before; therefore, your marketing needs to be as fresh as the food you serve.

PANELS

EXPERTS FROM ACROSS THE INDUSTRY

KATIE BYRNE Katie Byrne is the manager of Local Business Outreach at Yelp, the world’s largest consumer review site and local guide. Katie talks with local business owners on a daily basis to help understand their needs and advise on best practices for getting their business noticed online. Before working for Yelp, Katie spent three years working for O2 UK & Ireland.

IVO VASILEV Ivo Vasilev is the founder and CEO of Reloyalty, the loyalty company built for the mobile generation. Previously he ran operations in digital companies such as Groupon and SaaS business, was entrepreneur in residence at Green Lane Digital, and a partner at the software firm Make Sense.

RACHEL LESSLAR Rachel is co-founder of Vostok, an electric mobility solutions start up with the goal of making clean mobility the norm. Involved in electric vehicles since graduating from Manchester University, her inspiration to seek new ways to commute started whilst growing up between Malaysia and Ireland, where she experienced how different circumstances affected mobility.

RICHARD DAVENALL With more than 11 years’ experience in the digital signage world, Richard has a thorough knowledge of what works for customers from both a technical and marketing perspective. Not aligned to any one manufacturer of hardware or software, means he truly offers you the best advice, and is a true solution provider.

GRAHAM CHILDS Graham is cofounder of the multi-award winning Artisan Food Trail, which helps to promote small artisan food businesses to potential customers, and creative director of design agency, childsdesign. He’s worked in design and marketing for nearly 30 years, helping them to refine their brand offering with limited budgets.

TOM WILLIAMS Tom grew up running a large hotel and restaurant with his family in Hertfordshire. Realising how significant their staffing problems were, he believed there should be a better way to call-up quality staff quickly to cover illnesses, holidays, or even just peaks in demand. He co-founded Rota to provide quality short term staff at the touch of a button.

RUSSELL PHILLIPPE 5loyalty CEO Russell Phillippe has worked in data analytics for many years, and now he and the 5loyalty team are bringing their data-first, intelligent marketing approach to ambitious restaurateurs worldwide. Russell founded 5loyalty in 2014, prior to which he was the manager of PwC’s booming data analytics team in London, after qualifying as a chartered accountant.

SIMON WOODMAN Simon Woodman is UK business development director at Exertis UK Ltd. He has extensive experience in the early development of technology products, markets, and categories. Simon is often ahead of others in the field to see growth opportunities and predicting consumer trends, and is highly skilled in turning early innovation and big ideas into profitable and stable businesses.

PHILIPPA CHARLTON

NEIL LONGUET-HIGGINS

Philippa is publisher and editor of QSR Media UK. Having a background in finance and marketing, Philippa launched QSR in the UK in 2015 following its successful debut covering the QSR scene in Australia, and more recently in Asia.

A career starting as a rock photographer in the ‘70s, cameraman and TV presenter in the ‘80s, and video wall guru extraordinaire during his tenure with ProQuip Gearhouse in the ‘90s has enabled Neil to have one of the broadest overviews in the business. Neil now heads up sales at the country’s leading digital signage company, SIS Digital.

IAN GLADMAN With eight years’ experience of selling motorcycles and scooters to businesses, Ian has built strong relationships with customers from a variety of backgrounds. From the food delivery industry these include Papa John’s, Domino’s, Deliverance, and many more. The high level of service that Ian and the Doble team offers is matched by the market leading quality of Honda.

DAMIAN GUY Damian is founder and managing director of Appaway - the zero commission online ordering solution which is currently taking the UK by storm with over 400 new takeaways joining the revolution every month. He created Appaway to help business owners take control of their online customers by offering them the complete online and mobile ordering solution.

LEONARD FRASER Leonard is head of sales and customer service at Delivery Mates, which provides an express delivery service. Leonard has helped hundreds of companies increase their turnover by managing their deliveries better. After managing operations and working in sales for a variety of courier services from market leader DHL to Advance Network Logistics and Business Post, he co- founded Delivery Mates’ Brazilian sistercompany, KPL Logistics, and headed the sales function at its parent company, OTL Solutions.

KATE NICHOLLS Kate Nicholls was appointed CEO of the ALMR, in September 2014, having previously worked as strategic affairs director and head of communications. Kate previously worked as a researcher in the House of Commons and European Parliament before joining Whitbread as government relations manager. She was also a director at one of the largest independent public affairs companies before establishing her own strategic communications consultancy in 2000.

CLAIRE MCLAUGHLIN Claire McLaughlin joined Veoo in April as business development global, working with colleagues to connect brands to 800 mobile operators in 220+ countries. Veoo specialises in consumer engagement and offers mobile messaging, payments, authentication, and loyalty initiatives to more than 150 clients. Claire was the former head of interactive technology for the BBC global group of companies and won Microsoft’s International Business Innovation Award.

ERCYLIO OLIVIERA Ercylio Oliviera is owner and director of Delivery Mates. He is passionate about helping online retailers compete with even the biggest eCommerce companies by optimising their deliveries. Originally from Brazil, he came to London in 2007 and created Scooterised, which sells motorcycles and motorcycle accessories to corporate clients, and Omega Bikes, which sells used motorcycles and scooters. In 2013, he founded Delivery Mates’ parent company, OTL solutions, a premier motorbike delivery service.

EDWARD BIGLAND Edward Bigland is director of Auracle Sound, a music consultancy established in 2007. Auracle was a pioneer of IP audio streaming services to the retail and hospitality sector. They specalise in commercial music provision and profiling for clients such as ITSU, The Four Seasons, Park Plaza, Q Hotels, Asprey, and more. Edward is an experienced music expert having run record shops, online music distribution, and worked in the creative team at BBC Radio 1 for several years.

JO FONTAINE After working as marketing director for an American chain of microbrewery restaurants, Jo returned to England and set up Fishbowl’s UK division, building client relationships and industry partnerships that have driven the UK operation’s growth. Working closely with her clients, Jo develops actionable insights, strategies, and solutions using high quality customer data, working with clients such as - Ed’s Easy Diner, Fuller’s, Peach Pubs, Busaba Eathai, Corney & Barrow, Patisserie Valerie, and Las Iguanas.

STEPHEN KENNEDY Stephen Kennedy is a highly experienced FTSE 250 board level general manager with experience in large-scale distribution of consumer products in a number of sectors across Europe, Asia, and North and South America. Stephen inspires exceptional team performance using a coaching and mentoring style, creating new profitable businesses in the UK and internationally. As chairman, Stephen is responsible for business strategy, and financial planning, operating globally with a diversity of cultures.

TOM DEWHURST Tom is a young entrepreneur who is passionate about building a groundbreaking business that can make someone’s day. Since founding Ordoo, he reckons he’s cumulatively saved his users a year of wasted time standing in queues and waiting for their orders. Tom likes talking to individual customers about how his app has made their day easier. By ordering ahead for food and drink, the hassle is taken care of and people can enjoy their experience.

SOPHIA BOTCHWAY Sophia Botchway is a business professional with many years’ experience. Trained by the National Audit Office, she is now the founder of Family Saver Card; a social conscious company that saves families money on entertainment and promotes family unity. She is also the director at Akusika Business Services, an accounting and business support service for start-ups and contractors. Her previous background includes, National Audit Office, Deutsche Bank, and Oxford University.

RUPERT ECKHARDT Owner and Director of Property and Asset Finance Ltd, Rupert gained a degree in Property Valuation and Finance from Cass Business School. His experience includes the project management and fit-out of Baku, Sloane Street, Baku Bistro, Shepherd’s of Westminster, and currently working on The Beauchamp, Knightsbridge. Property and Asset Finance was conceived to provide finance to accelerate the delivery of client projects and now offers stand-alone finance solutions to all commercial projects.

ABOUT THE SPONSOR Say hello to BT Wi-fi, the UK’s first and largest public wi-fi provider with over 5 million hotspots. With over a decade of experience and more than 400,000 installations across some of the world’s biggest brands, BT know just how fundamental wi-fi is to delivering an excellent customer experience. But most importantly, they understand that it isn’t about simply having wi-fi, it’s about having the best wi-fi possible.

YOU MIGHT BE INTERESTED IN THESE TOO... As well as these great panel sessions taking place, you might be interested in the following, taking place in Takeaway & Restaurant Innovation Expo.

TUESDAY SCHEDULE

WEDNESDAY SCHEDULE

11.00 - 11.30

12.00 - 12.30

14.00 - 14.30

15.00 - 15.30

TURNING YOUR RESTAURANT INTO A FRANCHISE

ESSENTIAL TACTICS TO INCREASE YOUR SALES

BUILDING CUSTOMER LOYALTY TO INCREASE CUSTOMER RETENTION

ESSENTIAL KNOWLEDGE TO GROW YOUR BUSINESS

SUSTAINABILITY IN THE FOOD INDUSTRY

INNOVATION IN THE RESTAURANT SECTOR

THE FUTURE OF TAKEAWAY DELIVERY

THE HEALTH AND SAFETY OF YOUR ESTABLISHMENT

FEATURES

HELPING YOU ON YOUR WAY TO THE NEXT STEP IN YOUR RESTAURANT OR TAKEAWAY JOURNEY

THE LIBERIS FINANCE ZONE Looking to grow and expand your business? Perhaps you’re exploring the idea of opening that next franchise? Maybe you need new equipment or just require a late-month cash injection to help with cash flow? Whatever your restaurant or takeaway financing needs are, we can help you. All you need to do is come along to the exclusive Liberis Finance Zone (Stand 1214) during this year’s Restaurant Tech Live. At the Liberis Finance Zone you will find the incredibly helpful Liberis alternative finance experts who will answer all your alternative finance questions. Not only that, but they will also help you on your way to get the right Liberis finance for you, then and there. And the best thing of all, exclusive to the Liberis Finance Zone, you’ll also get the premium Liberis expoonly discount. Given that Liberis approves over 80% of applications, and provides that decision within 24 hours, you are just a few steps away from simple,

The Liberis Finance Zone will be the stand of choice for all your

alternative financing needs during this year’s Restaurant Tech Live. Swing by and meet the team. We’re looking forward to meeting and helping you on your way to the next step in your restaurant or takeaway journey.

effortless, and responsible funding. Liberis is the UK’s first business cash advance provider, and there’s a reason we’ve been around for as long as we have. It’s because we care. We have values. At Liberis we live by four core values: to be open and transparent, to care, to go above and beyond for you – our customers and, finally, to take responsibility for everyone we finance. And that’s exactly what you’ll find when you come to the Liberis Finance Zone. We’ll provide you with simple, flexible funding and advice to help you

WHAT YOU CAN EXPECT AT THE LIBERIS FINANCE ZONE: • • • •

achieve your ambitions for your growing business. We want you to succeed, because through your success we find our success.

Alternative Financing On-The-Spot Exclusive Liberis Finance Zone Discount Alternative Financing Expertise A Ton of Free Giveaways

ABOUT THE SPONSOR

Liberis provides simple, no-nonsense finance for small businesses, like restaurants and takeaways. We do this responsibly and transparently, with a team of specialists who know our sectors inside and out. We’ve helped over 3,500 small businesses up and down the UK, and provided over £110m in funding. Our team brings together some of the best and brightest from across the finance sector. We know small businesses and know how to work with them to help them grow. We focus on three core principles: a simple product, responsibly delivered, by specialists who understand our customers.

www.liberis.co.uk

0330 017 6352

NextMenu boosts sales, reduces costs and creates a mesmerising experience for your restaurant.

Bring your menu to life, Bring your restaurant to life.

It helps you provide a reliable service, retain your key members of staff and lets you see and know everything that goes on in your restaurant...

What can your menu do?

www.NextMenu.com

6 months free service for the first 10 engagements. Visit us at Stand 1312 to ďŹ nd out more.

@NextMenu

INNOVATION

RESTAURANT TECH LIVE AWARDS 2016

MEET THE JUDGES The winners will be selected by a distinguished panel of judges, each one having an outstanding track record in the food and drink industry. Between them they bring a wealth of experience, knowledge, and expert opinion.

The Restaurant Tech Live Awards celebrates the innovation and groundbreaking technology to have made an outstanding impact on the food industry in the past 12 months. With two awards up for grabs, the nominees are those who have a product or service that is helping restaurants, takeaways, bars, and cafés serve more customers than ever before. One winner will be picked across two categories; The Customer Experience Award and The Tech Innovation Award. The panel of judges visit each nominee’s stand, giving them the chance to pitch their product and the reason why they should win.

TECH INNOVATION AWARD

NANDOS

STEPHEN EVANS TONKOTSU

Stand 1342 Stand 1360 Stand 1014 Stand 1220 Stand 1312 Stand 1038

An award that recognises and celebrates the innovators who have broken new ground in optimising customer service, and creating new and unforgettable experiences for diners.

HOTCHA

BEN TAYLOR

Stand 1136

CUSTOMER EXPERIENCE AWARD

Sculpture Hospitality RedBlack Software Weblib ORDERMAN GMBH Food Safe Systems Cube Online Industry Revolutions

STARBUCKS

ANDREW EMERSON

Just as the name suggests; this award recognises the product or device that’s rich in innovation and cutting edge design and use, and which is helping establishments perform better than ever before. ShopBox COMO Smart Drawer Ltd Tills Plus Ltd Enactor NextMenu LaZerCAD EMEA

MARK FABES

Stand 1351 Stand 1334 Stand 1016 Stand 1122 Stand 1066 Stand 1210 Stand 1212

JOHN AIZELWOOD

SUE NELSON

PIZZA HUT

BREAKTHROUGH FUNDING

THE FOOD ENTREPRENEUR

SHOW

2016 FULL EVENT SEMINAR SCHEDULE Presenting talks on the most exciting emerging technology products and services transforming restaurants, Restaurant Tech Live’s seminar schedule features an unrivalled array of the most progressive authorities and sharing their knowledge and vision into the future of restaurant dining. Join the most respected names across the industry as they deliver state-ofthe-art seminars that highlight the latest products, apps, systems, and advancements transforming the restaurant dining experience and the way you serve your customers. Over two days, you’ll hear the latest insight on a huge range of topics that will immediately benefit you and your business, whether you’re just starting out or targeting growth. The following pages will provide you with details on every seminar at the show. The schedule has been carefully compiled to reflect the hottest topics in the industry right now, but not only is it topical, it

SHOW KEY

case studies of restaurant innovation, intelligent marketing, and, of course, the app revolution.

also encompasses every area of how technology is influencing the food and drink industry. Covering the entire range of needs from digital advancements to leading edge POS devices, the schedule also picks up on

You don’t need to book for any of our seminars, but they fill up fast, so we recommend you get there early to be sure of a seat. We’re constantly adding to our seminar line-up right up until the show, so please check the online schedule for the latest information.

“Join the most respected names across the industry as they deliver state-of-the-art seminars that highlight the latest products, apps, systems, and advancements transforming the restaurant dining experience and the way you serve your customers.”

RESTAURANT DESIGN SHOW

RESTAURANT TECH LIVE

TAKEAWAY & RESTAURANT INNOVATION EXPO

SEMINAR THEATRE 1 SPONSORED BY ENACTOR

SEMINAR THEATRE 1 TUESDAY 11.00 - 11.30

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Julien Meyer Blurt Box The New Consumer: How to Keep Your Customers in the Digital Age

Nick Telson DesignMyNight / Collins Leverage New Booking Innovations to Increase Conversion and Improve the Customer Journey

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Tom Dewhurst Ordoo Harnessing Digital Advancements to Enhance Customer Experiences (for Independents)

Julius Carrell Enactor Limited From Retail Into Restaurant: What Effective Omnichannel in Hospitality Will Be

Claire McLaughlin Veoo Ltd Disrupt or be Disrupted

Nick Telson DesignMyNight / Collins Leverage New Booking Innovations to Increase Conversion and Improve the Customer Journey

Gary Hodgkiss Instant Feedback Is Customer Feedback A Choice Or A Necessity?

Edward Bigland Auracle Sound The Influence of Music in the Hospitality Environment

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restauranttechlive.co.uk for the latest information.

Jed Rose Paymentsense Boosting Restaurant Performance With Semi-Integrated Solutions

SEMINAR THEATRE 1 WEDNESDAY

David Lovett-Hume Simple Order Streamlining the “Food Factory”

Julius Carrell Enactor Limited From Retail Into Restaurant: What Effective Omnichannel in Hospitality Will Be

Tom Boltman Como Leading With Loyalty: How Data Can Power Your Business’s Success

Thomas Thorburn Weblib Oneness in Retail : Delivering a Consistent and Authentic Omnichannel Experience

Mario Tilney-Bassett Wallet Circle How to Gather Data and Increase Sales Like Amazon

Graham Cornhill Wi-Q Why Apps Aren’t the Future for Restaurant Technology

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

About the Sponsor Enactor has a world-leading reputation for technological innovation with point-of- sale and loyalty systems deployed in large retailers in the UK, Europe, and U.S. Today, Enactor is shaping hospitality and restaurant systems with new front-of- house, self-service, and smartphone applications that are modern, online, and adaptable. Their systems run on Windows, Android, and iOS tablets and devices and are ideal for larger restaurant and food chains that need flexibility and adaptability to adjust to changing requirements.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Andrew Stephen Sustainable Restaurant Association Technology, Restaurants and Sustainable Change

Rupert Eckhardt Property & Asset Finance Ltd Funding Solutions for Restauranteurs and the Hospitality Industry

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Chris Cowper Kiosks4business Deploying Kiosks – Inspiring Engagement in the Customer Journey

Tibor Barna NextMenu – NGi Systems Is Your Restaurant Service Ready for 2020?

Kerry Pye Lazercad Imagine Being Able to See All Your Premises Anytime, Anywhere!

Jo Fontaine Fishbowl Inc Establishing a Data Driven Approach for Optimal Guest Experience

Rob Straathof Liberis How to Double Your Revenues by Using Growth Funding

Alptekin Aydin FND Print & Promotions How to Run Your Takeaway Effectively With 0% Commission

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

Noah Hayes Lightspeed HQ Removing the Boundaries Between Restaurants and Their Customers

Tibor Barna NextMenu – NGi Systems Is Your Restaurant Service Ready for 2020?

Mark Flanagan - Shield Safety Group Overview of the Future of Data Science and Software Techniques To Simplify and Inform Auditing Regimes and Measure Safety Compliance

Dan Brisk & Rob Gibbs Cube Online Services Google 360 Degree Online Virtual Tours

Ian Robb Reputation Builder Limited Five Steps to Managing Your Online Reputation

SEMINAR THEATRE 2 SPONSORED BY NEXTMENU

SEMINAR THEATRE 2 WEDNESDAY

David Cantu HotSchedules Engaging the Modern Workforce

Man Kee Eric Emran Lee MKL GROUPS LTD From a Regular 9-5 Job to Successful Restaurant Businesses

About the Sponsor Say goodbye to mixed up or forgotten orders, awkward wave-at-thewaiter games, and bad service complaints. Allow your customers to take control of their dining experience while letting your staff dedicate more time to maintaining that personal touch. NextMenu’s next generation restaurant management system is here to fundamentally change the 21st century restaurant experience and eliminate delays in responding to customer needs and boost venue service efficiency.

SEMINAR THEATRE 2 TUESDAY

SEMINAR THEATRE 3 SPONSORED BY NCR

SEMINAR THEATRE 3 TUESDAY 11.00 - 11.30

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Mario Tilney-Bassett Wallet Circle How to Gather Data and Increase Sales Like Amazon

Chris Hawkins Pager Call Systems Ltd Restaurant Communication Technology Where We Are & Where We’re Going

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Mark Fabes Starbucks Starbucks – Brewing up Innovation

Jon Lawrence NCR The Competitive Advantage in Restaurants – Future Proof Your Business and Meet the Needs of the Tech-Savvy Customer

Samuel Adepoyigi Igniter Labs Ltd Why I Decided to Create an Online Ordering Platform

Ali Kosari Tills Plus The All In One Solution for Boosting Revenue and Saving on Staff

Richard Goodall NCR Hospitality and Mobile –How Mobile Technologies Can Boost Sales and Loyalty

Peter Charij Smart Drawer Why It’s Time to Cash in on the Smart Drawer Solution

Abbey Oladapo Google Reach New Customer Online

SEMINAR THEATRE 3 WEDNESDAY

Nathalie Christmann-Cooper TreatOut A Falling out With Food

Jon Lawrence NCR The Competitive Advantage In Restaurants – Future Proof Your Business and Meet the Needs Of The Tech-Savvy Customer

Dave Thompson Magictab Lessons from America: How to Halve Waitstaff Costs & Improve Service

Ali Kosari Tills Plus The All in One Solution for Boosting Revenue and Saving on Staff

Richard Goodall NCR Hospitality and Mobile – How Mobile Technologies Can Boost Sales and Loyalty

Eudonni Moricom FoodMama Ltd How Front-of-House Technology is Changing the Dining Experience Forever

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

About the Sponsor NCR Hospitality provides hardware, software and support to restaurants, event venues, stadiums and cinemas. Serving 180 countries, NCR is among the top 100 software companies and also the number one supplier of food and beverage technology worldwide. Its software solution NCR Aloha is one of the industry’s most popular POS solutions. As part of an integrated technology portfolio, Aloha helps operators to boost profitability, improve service levels and increase business intelligence. More than 120,000 companies rely on NCR to deliver this built-for-purpose combination of solutions every day. The result: smoother operations, easier on-the-go management and happier customers.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Mark McDermott ScreenCloud Social Media on Screens: Turn Your Customers Into a Marketing Force

Antony Ribot Ribot Building A Seamless & Innovative Customer Experience Using Mobile

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Stephen Kennedy Wi-Q Why Apps Aren’t the Future for Restaurant Technology

Mark Hayhurst The Only Way Togo Limited Easy Ways To Boost Business (Even If You Think You’re Already Full)

Adrian Thompson imageHOLDERS How Tablet Technology is Revolutionising Customer Engagement

Mark Keohane Panasonic Mobile POS & Payments Utopia: Does It Exist?

Nicholas Miller BuzzHire Solving the Peak Time Staffing Problem

Ivo Vasilev Reloyalty LLC Reimagine Loyalty – How to Engage While Embracing Open and Mobile World

Tuure Parkkinen ResQ Club Oy Turning Surplus Into An Opportunity (Instead of Waste)

About the Sponsor Panasonic is helping retailers to bring the omnichannel sales experience into the stores; increasing employee efficiency, capturing the sale wherever required in or out of the store, and providing a new shopping experience to the consumers. Panasonic offers dependable POS and mobile solutions that deliver long-term platform stability, reliable in-country support, and state of the art technology.

Jon Quinn Sculpture Hospitality How to Stop Pouring Away Your Bar Profits

Mark Keohane Panasonic Mobile POS & Payments Utopia: Does It Exist?

Christian Zigler Shopbox The Future of Hospitality

Jane Tyler RedBlack Software Utilising Machine Learning for Business Intelligence

Michel de Beauregard wiGroup International Limited Mobile Transacting - Learnings From The Fastest Growing Mobile Currency Continent – Africa

SEMINAR THEATRE 4 SPONSORED BY PANASONIC

SEMINAR THEATRE 4 WEDNESDAY

Andrew Stephen Sustainable Restaurant Association Technology, Restaurants and Sustainable Change

Kevin Tumulty DataProfit Optimising Profit Using Actionable Insights * Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restauranttechlive.co.uk for the latest information.

SEMINAR THEATRE 4 TUESDAY

SEMINAR THEATRE 5 SPONSORED BY RETAIL SECURE

SEMINAR THEATRE 5 TUESDAY 10.25 - 10.55

Abbey Oladapo Google Reach New Customer Online

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.takeawayexpo.co.uk for the latest information.

Seminars in this theatre will begin at 11:00am

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Oli Khan - Bangladesh Caterers Association Job Opportunities and How to Overcome Staff Crises in the £4.5 Bbillion Curry Industry

John Aizlewood Pizza Hut What Makes a Long Lasting Franchise Business

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Geoff Hunt HEY UK Clean Kitchen Extracts That Don’t Leak Grease! How Is This Possible?

Ben Portsmouth Andromeda Trading LTD Secrets of Delivery Success

Mark Laurie NCASS Safe, Legal and Profitable: Street Food the NCASS Way

Rebecca Hurst Pegasus Group How to…Successfully Navigate the Planning System

Martin Kersh - Foodservice Packaging Association - More Than A Storm In A Coffee Cup - What The Coffee Cup Recycling Controversy Really Means To UK Takeaways

Daniel Lunt Surf & Turf Instant Shelters Optimisation of Branding for Outside Caterers

SEMINAR THEATRE 5 WEDNESDAY

Mark Laurie NCASS The Future of Street Food: Professionalism, Normalisation and Growth

Graham Corfield Just Eat Innovation Including Trends, Future Of Delivery, Food Market And Health

Alan Stephenson-Brown Retail Secure Combat the Data Breach Risk While Boosting Profits and Satisfaction

Alan Rawlins Kaleidoscope Property Consulting Ltd 30 Minute Crash Course - Avoid Costly Mistakes With Your Property

Ben Priestley Secure Retail Embracing mPOS in Hospitality

Steven Wake Forresters Trademark and Brands – a Food Industry Perspective

Bob Fox NCASS On the Road to Success

Tjerk Homminga Connect24-7 Tag, Attract & Keep Customers Happy!

About the Sponsor Retail Secure provide an affordable network security solution for businesses across various industries. A lot of takeaway owners do not realise their responsibilities when it comes to protecting their customers` data. If a business takes payment by card, no matter how frequently, they need to be PCI compliant. RetailCompli, Retail Secure`s leading product, ensures PCI compliance while reducing the chance of a data breach by a considerable degree.

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Jay Emery Bushman Wood Fired Ovens 10 Secrets of Mobile Catering - and How to Guarantee Success

Jeanette Wood Trademark Eagle Trademarks, Brexit and You

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Ben Carter Just Eat Importance of Branding

Alan Rawlins Kaleidoscope Property Consulting Ltd 30 Minute Crash Course - Avoid Costly Mistakes With Your Property

Sue Nelson Breakthrough Funding Ltd Why I Hate Heston

Ercylio Oliveira Delivery Mates (OTL Solutions) The Future of Restaurant Delivery Services

Viktor Calabro Coople How Adopting a Flexible, On-Demand Staffing Strategy Can Save Businesses Time and Money

Rachel Garwood YOURCOOK Ltd Is Healthy Eating a Myth?

Alex Hannon MangaJo UK LTD Fresh Brewed Iced Tea

Kevin Archibald Sure-Track Protecting & Improving Your Business With Tracking Technology

Jay Emery Bushman Wood Fired Ovens 10 Secrets of Mobile Catering - and How to Guarantee Success

Sue Nelson Breakthrough Funding Ltd Why I Hate Heston

Chris Savage NMTF Mission for Markets

Bob Fox NCASS On the Road to Success

SEMINAR THEATRE 6 SPONSORED BY 3S POS

SEMINAR THEATRE 6 WEDNESDAY

Kevin Hansford, BSc (Hons) MCIEH DMS Trading Safely Scores on Doors: Capitalising on New Displayed Hygiene Rating Regulations

Joe Carnell Ă&#x153;GOT Music x Food

About the Sponsor At 3S POS, we develop industry-leading EPOS and company management solutions to meet the demanding service requirements of the hospitality sector. Our EPOS systems are designed to be user-friendly, fast, reliable, and feature packed to drive your business to success. Whether you run a single or a multisite business in the hospitality sector, we have a unique solution for you that can be customised to your exact requirements.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.takeawayexpo.co.uk for the latest information.

SEMINAR THEATRE 6 TUESDAY

SEMINAR THEATRE 7

SEMINAR THEATRE 7 TUESDAY 11.00 - 11.30

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

14.00 - 14.30

13.15 - 13.45

14.00 - 14.30

Shweta Jhajharia ActionCOACH Grow Your Takeaway Business Sales by 46.4%

William Watkins Radnor Hills Mineral Water Company Ltd “There’s Water in Them There Hills!”

14.45 - 15.15

15.30 - 16.00

16.15 - 16.45

Paolo Peretti Vital Ingredients The Life & Times of a Healthy Fast Food Brand

Mark McCulloch WE ARE Spectacular Let’s Start Marketing Like It’s 2016

Griff Holland Friska (Trying) to Redefine Expectations Within Our Industry From the Inside Out

Ajmal Mushtaq Mushtaq Restaurants How to Boost Your Takeaway Sales by 1000%

Andrew Emmerson Hotcha Franchising Ltd Building a National Takeaway Chain

Edin Basic Firezza The Firezza Story - From Start Up to Exit - Becoming Part of Pizza Express

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.takeawayexpo.co.uk for the latest information.

Christopher Fung Crussh – Fit Food & Juice Bars What Chia Seeds Taught Me About Success and the Future of FoodTech

SEMINAR THEATRE 7 WEDNESDAY

NOTES

Paul Collins Safescan Are You Ready for the New £5 Polymer Note and the New £1 Coin?

Emma Ridley ALcontrol Laboratories Food Allergens: Understanding the Detection Techniques

Oliver Oguz Trade Mark Wizards The Importance of Trademark Protection in the Food Industry

Ajmal Mushtaq Mushtaq Restaurants How to Boost Your Takeaway Sales by 1000%

Julie Taylor Gti Franchise Specialists Top 10 Tips to Success When Franchising Your Business

Atholl Milton StreetDots Ltd. Streetdots: Modernising Street Trading

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

SEMINAR THEATRE 8 WEDNESDAY

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Frances Bromley Scabetti Creating an Impact With Sculpture and Light

Mark Bithrey B3 Designers What’s so Brilliant About Branding?

14.45 - 15.15

15.30 - 16.00

Jon Dover Dover Design Associates Ltd Rocket Science

Peter Veale Firefly Lighting Design Great Restaurant Lighting

Sally Storey Lighting Design International Creating Ambience With Light

Neil Whitehead Stuff International Design Ltd Story-Telling: Critical to Bond Customers to Your Restaurant Brand

Stephen Garrett Stephen Garrett Studio An Appetite for Art

Robert Angell Robert Angell Design International Restaurant & Bar Design

Dan Einzig Mystery Limited How to Create a Compelling F&B Brand Experience

Afroditi Krassa Afroditi Krassa “Way of the Salmon”: How to Design Category Defining Restaurant

Anouska Lancaster Noushka Design Q&A with Anouska Lancaster

SEMINAR THEATRE 8

SEMINAR THEATRE 8 TUESDAY

Guy Morgan Morgan McDonnell Architecture Roll out the Barrel: the Beer Kitchen from Innis & Gunn

Benedict Wilhelm Benedict Wilhelm Design Recipes for Successful Restaurant Designs

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.restaurantdesignshow.co.uk for the latest information.

NOTES

SEMINAR THEATRE 9

SEMINAR THEATRE 9 TUESDAY 11.00 - 11.30

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Guy Bostock - Concorde BGW How to Create Successful Returns for Customers Through Design & Budget Management

John Turner & Howard Bates turnerbates design & architecture Biophilla in Design - Nature or Nurture

14.45 - 15.15

15.30 - 16.00

Malcolm Holmes Furniture Medic Protecting Your Bottom Line With Planned Furniture Maintenance

Max Pilbeam Eporta Selecting Furniture for Restaurants: What You Need to Know About

Clare McDonald Design Command Winning Design

Helen Hughes Helen Hughes Design Studio Setting the Scene: the Importance of a Good Design Brief

Nik Read Meor Design Design Is Not a Seasonal Ingredient

Abbey Oladapo Google Reach New Customer Online

SEMINAR THEATRE 9 WEDNESDAY

Irwen Martin Wine Corner Ltd How the WOW Factor Can Boost Your Wine Sales and Profits!

Jon Quinn Sculpture Hospitality How to Stop Pouring Away Your Bar Profits

Ruud Belmans Pinkeye Food for the Eyes : Hospitality Design & Branding

Jack Hollands Signwriting Jack The Impact of Alluring Gold Leaf Signage

Chris Browne Brown Studio Restaurant Design from Brand & Locality Identity

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

SEMINAR THEATRE 10 WEDNESDAY

11.00 - 11.30

11.45 - 12.15

12.30 - 13.00

13.15 - 13.45

14.00 - 14.30

Ariane Steinbeck RPW Design Food, Beverage and Interior DesignExperiences Around the World

Derrick Pover O1 Creative Higher, Faster, Cheaper...How a Smart Build Strategy Delivered Spectacular Results at the Skygarden

14.45 - 15.15

Konrad Wawrzyniak Bar Specialists Ltd Best Practice on Delivering the Perfect Set up for Hospitality Operations

Rob Stark Soundtect Ltd High Noise Levels Are the Enemy Within Your Restaurant. How and Why You Should Deal With It

Isabelle Chatel de Brancion SPIN Architecture The Importance of Acoustics in Restaurant Design

Derrick Pover O1 Creative Higher, Faster, Cheaper... How a Smart Build Strategy Delivered Spectacular Results at the Skygarden

Carlo Berarducci Carlo Berarducci Architecture Zen Sushi Restaurant Renovation Inspired by Japanese Temples

15.30 - 16.00

Tristram Hillier Kanvass Ltd Total Transformation: Using Interior Design as a Catalyst for Sustainable Business

Malcolm Holmes Furniture Medic Protecting Your Bottom Line With Planned Furniture Maintenance

Rob Stark - Soundtect Ltd High Noise Levels Are the Enemy Within Your Restaurant. How and Why You Should Deal With It

Helen Hughes Helen Hughes Design Studio Setting the Scene: the Importance of a Good Design Brief

Tristram Hillier - Kanvass Ltd Opening doors; How to Ensure That You Acquire a Site That Is the Right Fit for Your Brand and Engage the Most Effective Process to Get Open for Business

SEMINAR THEATRE 10

SEMINAR THEATRE 10 TUESDAY

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

15.30 - 16.00

Speaker to be Confirmed Keep an Eye on our Digital Show Guide for Speaker Updates

NOTES

EXHIBITOR LISTINGS 3R Telecom Ltd Stand Number 620 3R EPoS - Simple to use, bespoke system catered for your needs which is quick and easy to use with only 30 minutes’ training. Real time stock update and stock management. On-line training and assistance provided. Printer receipt with “Go-Dutch” functionality. Customer service 24/7. COMPETITIVE PRICE. 01992574650 www.3rtelecom.co.uk 3S POS Stand Number 622 3S POS develop industry-leading EPOS and company management solutions to meet the demanding service requirements of the hospitality sector. Their EPOS systems are designed to be userfriendly, fast, reliable and feature packed to drive your business to success. 02070343030 www.3s-pos.com 5loyalty Stand Number 1132 Amazing loyalty apps for your customers. Drive higher order values and boost visit frequency with your own fully branded loyalty and payments app. 07941 679897 www.5loyalty.com ACE RESTAURANT TECH Stand Number 740 Ace restaurant Tech Ltd is a national leading online food ordering company founded since 2011. The company`s online ordering platforms allow diners to order directly from takeaway restaurants in more than 10 cities in the UK. Each order is supported by a professional 24/7 customer service team. 02036970232 ace-services.uk

ALcontrol Laboratories Stand Number 642 Your friendly and reliable laboratory partner for food or water testing. With a full range of approvals and methods, their team of scientists enjoy helping customers from startups to multi-site and multi-national. They can be your local advisor with national coverage. 08450 738808 www.alcontrol.co.uk Alfresco Trends Stand Number 142 Alfresco Trends specialise in supplying a variety of stylish contemporary furniture and decor options for hire and rental for your special events - such as private arties, garden parties, festivals, weddings, christenings, conferences, exhibitions, corporate hospitality, back stage or green room set ups, after show parties, VIP events, photo shoots, branding events, experiential marketing and product launches, promotions, film and TV sets, and many more. 0121 308 2230 www.alfrescotrends.co.uk Allied Drink Systems Stand Number 414 ADS have over 20 years’ experience within the vending industry and are dedicated to providing their customers with quality products and services. 01435860000 www.ads-coffee-supplies.co.uk Aluline Group Ltd Stand Number 480 Aluline offers specialist solutions` for greasemanagement Aluline has `unrivalled experience` in surveying, specifying, supplying, installing, and maintaining, grease traps, gullies and channels from the largest to the smallest commercial kitchens. 01928 563 532 www.alulinegms.com

RESTAURANT DESIGN SHOW

RESTAURANT TECH LIVE

Amazing Forest Stand Number 509 Amazing Forest was set up to reconnect us with nature. Living off the forest has been a way of life for thousands of years but with conventional farming we had lost our way. It is time to turn to it again! The forest offers a vast range of products, be it fruit, vegetable or even tree water. Their aim is to spread the word and help you be healthier along the way with their amazing natural products! www.amazingforest.co.uk American Chip Spice Co. Stand Number 752 “Spice up your chips and make 1000% profit! Can you afford not to try it? Join the American Chip Spice revolution.Spice up your chips withtheir American style seasoning over the counter. Sell the shaker pots as a profitable add on. 01438 871967 www.americanchipspice.com Andrew MacGregor Stand Number 224 Andrew Macgregor lives and works in East London. His work spans illustration, paper sculpture, set design, and art direction. +44 (0) 7880 556646 andymacgregor.com/about Andromeda Stand Number 732 Andromeda is the recognised leading global provider of enterprise management and POS solutions for the delivery foodservice industry. Founded in 1999, Andromeda has been designed by restaurant people, for restaurant people. Their experience means they have extensive knowledge of dine in and delivery. 0208 328 8000 www.andromedapos.com Appaway Stand Number 770 Appaway help thousands of takeaways across the country save money on orders from regular customers by providing them with their own zero commission mobile ordering solution. 01423275301 www.appaway.co.uk

TAKEAWAY & RESTAURANT INNOVATION EXPO

Apps: Y1 Systems Stand Number 1060 Y1 is the turnkey solution takeaways to get mobile. They produce bespoke branded, native mobile apps fortheir clients, enabling customers the following; ordering, payment, loyalty cards, feedback, info, newsletters, and push notifications. 07930307105 www.y1.io Asian Catering Federation Stand Number 1062 The ACF strive to deliver real returns for their members within the Asian catering industry, help them to find financial success, achieve excellence, and build customer loyalty. For the Asian food industry, they aim to unite Asian caterers on one platform and to campaign for greater recognition. 0208 395 6820 www.acfederation.org Asian Restaurateur Stand Number 1004 Asian restaurateur is an industry publication, print, digital and social with diverse content, both useful and implementable for the Asian catering sector, interviews with chefs with tips for businesses, industry products, and services. 029 20496725 www.asianrestaurateur.co.uk Astounding Interiors Stand Number 222 Astounding Interiors have an innovative design team with multifaceted skills that have produced an extensive and exciting portfolio of projects, covering all areas of the commercial and residential spectrum, and are proud to include leading nightclubs and celebrated restaurants in their portfolio. 02033221614 astoundinginteriors.co.uk Auracle Sound Stand Number 1121 Auracle Sound is a specialist in commercial music streaming for the retail and hospitality sectors. With over forty licensed music channels, their web player and hardware solutions service supplies businesses across Europe with the latest music. 0844 567 7001 auraclesound.co.uk

Autex Acoustics Ltd Stand Number 334 With almost 50 years` experience, Autex understand that all restaurants need their own flare and personality. Autex can work with acoustic engineers and designers to create bespoke acoustic solutions that will give your restaurant an atmosphere that you can be proud to call uniquely yours. 0151 2943236 www.autexacoustics.co.uk Autofry T/A HHD Ltd Stand Number 836 “HH Developments will be exhibiting the Autofry Ventless frying System at the show, The Autofry can tansform your bottom line, not your business model. Autofry is inovation in frying offering fully automatic, preprogrammable, without the need for extraction. 01235 817283 www.hhdltd.co.uk AVM Solutions Stand Number 1082 AVM Solutions UK is one of the UK`s foremost technical audio visual solutions providers. Based in Bolton, they provide professional audio visual services throughout Manchester, Chester, and across the North West. 01204 397343 avmsolutionsuk.com/ B-Loony Ltd Stand Number 452 B-Loony is the UK’s leading promotional balloon printer and supplier of low-cost promotional products, including gourmet food flags, waving flags, custom made bunting, branded staff sashes and children’s activity packs. Their events team also manage balloon decorations and installations nationwide. 01494 774376 www.b-loony.co.uk Bangladesh Caterers Association Stand Number 481 Oli Khan has vast experience in the British curry industry and working as a chef and his versatility is legendary. Oli will discuss how to overcome a staff crisis, and job opportunities in the curry industry. 0208 9693765 www.bca1960.com

Bar Specialists Ltd Stand Number 116 Bar Specialists Ltd are a forward thinking bar design, manufacture, and bar operations agency, and drinks industry consultants, developing and delivering hospitality concepts for static and pop-up operations. Our innovative folding underbar design concept Transbar, has revolutionised the calibre of temporary bars! +44 (0) 208 141 8330 www.bar-specialists.co.uk Basilur Tea UK Ltd Stand Number 514 Basilur Tea UK Ltd is the UK`s agent/distributor of Basilur Tea Exports, an award winning tea exporter in Sri Lanka, which is renowned for its artfully designed packaging and a wide selection of loose teas and tea bags specifically packed for the catering sector. 0114 399 1109 www.basilur-tea.com BEST Industries Stand Number 852 BEST Industries supply and install ice machines for Ice cubes and flake ice to bars and pubs, hotels and restaurants. Any business requiring these will benefit from the 2 year warranty with FREE delivery, FREE installation and FREE water filter giving you a continuous troublefree supply of ice. 0116 253 2510. + 07850 099044 www.bestindustries.co.uk Big Meat BBQ Stand Number 800 Biopac UK Limited Stand Number 720 How green is your business? It costs less than you think to give your customers the green packaging they now expect. Biopac offer a wide range of affordable catering disposables perfect for takeaway and streetfood traders, and their competitive prices mean it doesn’t have to cost the earth to protect it. 01386 555777 www.biopac.co.uk BITA - British Interiors and Textiles Association Stand Number 150 BITA is the voice of British Interiors & Textiles and aims to inform, support and promote all aspects of the Interiors & Textiles industry for the mutual benefit of the industry as a whole. 01908 410598 www.interiortextiles.co.uk

Blistering Woodfired Ovens Stand Number 810 Blistering have a long history of cooking on and selling woodfired ovens and barbecues. They started cooking with fire about 15 years ago - their sister company Blistering Events has developed a reputation as the leading ‘foody’ barbecue company in the UK. 01825 714712 blisteringwoodfiredovens. co.uk BlurtBox Stand Number 1130 BlurtBox is the simplest way for businesses to connect with their customers. Rather than using email addresses or tedious surveys, customers can instantly and privately message their favorite businesses recommendations, praises, or concerns. 0800-490-8084 www.blurtbox.com Brand A Way Stand Number 1006 Brand A Way provide a 0% commission, fully branded online ordering system and booking management for your takeaway or restaurant business! 0113 815 6565 0113 815 6566 brandaway.co.uk/ Brandline Stand Number 760 British Pest Control Association Stand Number 734 The British Pest Control Association is the leading UK trade association representing those organisations with a professional interest in the eradication of public health pests. They will be joined at the show by Beaver Pest Control, and together will be available to talk through your pest problems. 01332 294288 www.bpca.org.uk Brown Studio Stand Number 174 Designers and architects specialising in restaurant design. 0208 446 0500 www.brownstudio.co.uk BT Wi-fi Stand Number 1100 The UK`s largest public Wi-Fi provider with over 5 million hotspots 0808 100 0656 www.btwifi.com/

Bushman Wood Fired Ovens Stand Number 1012 If you are seriously interested in building a really profitable takeaway or street food business then you must make the time to visit the Bushman Wood Fired Ovens Stand 472. They guarantee you won’t be wasting your time. 01905 621636 bushmanwoodfiredovens. co.uk BusinessesForSale.com Stand Number 700 Buy or sell a business on BusinessesForSale.com. They connect buyers and sellers. Search over 68,000 businesses for sale in 130 countries. BusinessesForSale.com BuzzHire Stand Number 1042 Temporary staff, on demand. 020 3322 3738 buzzhire.co CanO Drinks Stand Number 507 Sustainable packaging meets immaculate design in CanO Water, the new innovative water brand. Simple yet effective, it does exactly what it says on the can. A refreshing can of natural spring water, offered as still or sparkling. www.canowater.com Carlo Berarducci Architecture Stand Number 236 Carlo Berarducci Architecture is an internationally recognised architectural firm based in Rome. The studio deals with a wide range of projects, scaling from interior design and furniture design to architecture and urban scale. 0039 0636306429 berarducciarchitecture.com CatzPublications Ltd Stand Number 1462 The Taster is a food and drink quarterly read by the most committed foodies, cooks, armchair food historians, wine tasters, and epicures in the UK. They promote independent producers of organic produce, sustainable fish, ethical meats and English and Welsh wines, and love to write about everything they try. 020 7993 2234 thetastermagazine.com

Cellar Maison Stand Number 112 Cellar Maison offer a premium experience in bespoke temperature controlled wine storage solutions. With a passion for creative design and innovation their talented team offer expert knowledge, skills, and over 20 years of experience within the high-end interior design and property development sector. 020 8242 4367 www.cellarmaison.com

Commercial Interior Design Manufacturers Ltd. Stand Number 350 Commercial Interior Design Manufacturers specialise in the hospitality industry, creating magnificent transformations for any venue. They not only provide an excellent design service, but also supply and manufacturer all of their products in Essex. 01206 820301 www.cidmltd.co.uk

Continental Coffee Company Stand Number 419 Their coffee supplies include renowned brands such as Nescafe, Kenco, PG & Twinings. All their products have been tested over time including their popular items such as granulated milk, hot chocolate and cappucino topping. 017 85 222 323 www.continentalcoffee.co.uk

CFG Furniture Stand Number 666 CFG Furniture are contract furniture manufacturers and designers. Based in North Shropshire, they offer a nationwide bespoke service. 01948 665 363 www.cfgfurniture.co.uk

Como Stand Number 1342 Como’s mission is to empower businesses and brands to build the lasting customer relationships that power loyalty, growth, and overall success. They believe that businesses and brands of every size should enjoy access to state-of-theart technology that allows them to offer valuable, relevant, and engaging customer experiences. This concept has guided them on their journey of innovation since 2010. www.como.com

Cooltra Motos Stand Number 862 Cooltra is the market leader for mobility solutions with more than 6.000 scooters, 17 official stores in 5 different countries and 100 rental spots in Southern Europe. With more than 10 years’ market experience, they offer solutions for short and long-term rentals, rent to buy, guided tours, renting and fleet management. 0034 937 066 912 www.corporate.cooltra.com

Chef Net Stand Number 1330 Boost your sales with online orders! Chef Net build revenue boosting websites for restaurants and takeaways in the UK, utilising their `Smart Order Management`, and a fully integrated EPOS System. 020 3637 0695 chef-net.com ChicP Stand Number 1041 ChicP creates a variety of sweet and savoury hummus from surplus fruit and vegetables. 07788474803 www.chicp.co.uk Chosan Drinks Stand Number 416 Chosan is a range of 100% natural, organic drinks bursting with exotic flavours. Pure Hibiscus, Hibiscus with Refreshing Mint, Hibiscus with Fiery Ginger and Baobab Superfruit Drink are available in a convenient, ready to drink format. 5p per bottle sold goes to African food producers. 07951 113 143 www.chosan.co.uk

Compact Lighting Stand Number 664 An agile product design and manufacturing company, delivering complete lighting solutions and services, supported by a responsive client support team. 02392652999 www.compact-lighting.co.uk Connect Vending Ltd Stand Number 506 Connect Vending presents Caffitaly capsule machines - the exclusive B2B only capsule machine. Come and visit them for a taste of Italy! They are proud to be the official UK partner for Caffitaly systems, presenting a beautiful range of machines with a uniqu set of flavours! 01865 341011 www.connectvending.co.uk

Connect24-7 CK Direct Stand Number 932 Stand Number 251 Connect24-7 offers ePOS, sales and management apps for restaurants, Comark Instruments food shops & food retail chains. Stand Number 851 Modular and integrated omniComark Instruments is a leading, channel tools that allow you to international manufacturer of high increase sales, decrease costs and quality, precision thermometers, have more fun at work! Products/ data loggers and wireless services:ePOS software & hardware, monitoring solutions. As experts in back-office dashboard, webshop temperature, they provide products takeaway etc and monitoring solutions to the +32 3 298 36 10 food industry, healthcare, and www.connect24-7.com industrial sector. 0207 942 0712 www.comarkinstruments.net

Coople Stand Number 550 Coople is Europe’s number one fully automated on-demand staffing platform where businesses can find temporary workers to fill immediate hourly/daily staffing needs around the clock. Coople’s ‘mobile first’ software platform is intuitive and user-friendly, covering 98% of job requests within four hours. 020 7947 4368 www.coople.com CORNWARE UK Stand Number 500 Cornware’s 100% biodegradable catering disposables range is more subversive than it has ever been. The Cornware range is a vanguard of contemporary chic, offering pale lemon hues to canary brights and buttery tones. In a world of conformity, it offers a fashionable and eco-friendly choice. 020 7470 8866 www.cornware.co.uk Crafti’s Ltd Stand Number 880 Crafti’s Ltd specialise in children’s activity packs, tabletop activities and meal packaging solutions, to be used wherever your little visitors need entertaining. They welcome buyers to come along and discuss ideas and plan their children’s offering, ensuring they stand out from the competition. 01327 358508 www.craftis.co.uk

Craftwork Projects Stand Number 100 Craftwork Projects is an internationally recognised collective of designers and makers. +44 (0) 1273 385 924 www.craftworkprojects.com Cube Online Stand Number 1210 Cube Online are a Google Trusted Agency dedicated to enhancing your online presence. Half a million businesses are benefiting from Google online virtual tours. On average, listings on Google that included a virtual tour had a 30% higher click through to reservation rate (Google case study). 020 7482 8484 cubeonlineservices.co.uk Curry Life Magazine and Events Stand Number 1080 The Curry Life Magazine is acknowledged as the voice of the curry industry in Great Britain. It reaches over 10,000 restaurants in the UK alone. _x000D_They promote the curry industry via their annual culinary workshops, chef awards, business awards and their ‘Taste of Britain’ curry festivals. 020 8550 4179 www.currylifemagazine.com DataProfit Stand Number 1316 Boost your profit by controlling cost and waste with actionable real time insights based on your data. 020 7846 0350 www.dataprofit.com DayMark Stand Number 422 DayMark are the world’s largest provider of food safety rotational labelling products and systems along with a range of automation in the HORECA market. With items for the caterer such as cut protection, burn protection and portion management, DayMark offers products that help and save you money. 0800 783 7933 daymark.com DC Payments Stand Number 1052 DC Payments is a full-service provider of innovative ATM products and services. They provide best-in-class ATM solutions to financial institutions, corporations and government, and retailers across the country. 0800 093 2350 dcpayments.co.uk

Dead Letters Inc. Stand Number 254 Dead letters Inc. is the leading signwriting and gold leaf studio of the UK. The collective studio consists of a national network of the county’s best signwriters and designers. From unique and distinctive designs to the finest hancpainted lettering, quality is Dead letters Inc.’s priority. 07476899985 www.deadlettersinc.com Delivery Mates Stand Number 1142 Delivery Mates is an affordable solution to the challenge of same-day delivery, enabling local businesses and online retailers to move things quickly and easily. Imagine sending your products or picking up your purchases as efficiently as you order pizza, with a simple click and immediate results. 020 3859 8686 www.deliverymates.co.uk Delivery Mates Stand Number 960 The fastest delivery company on-demand for online retailers in London. When customers order,`next day delivery` is no longer fast enough; they want their goods there and then. They are able to provide a qualified express service, delivering within the hour and making your clients happier in less time. 020 8965 8594 www.deliverymates.co.uk Dempson Ltd Stand Number 672 They are one of the UK`s largest and most innovative bag manufacturers, serving food to go, catering supplies, food processing and branded high street retailers. 01622 727027 www.Dempson.co.uk Design Command Stand Number 306 Design Command is a Londonbased interior architecture studio founded in 2013 by Clare McDonald. Since its inception, Design Command has quickly grown to five designers working on restaurants across the United Kingdom. 020 8616 6920 www.designcommand.co.uk Design Concrete Stand Number 310 A waxed concrete based decorative surface. Unique, thin, and flexible, it applies seamlessly to interior and exterior walls, floors, kitchens, and bathrooms. Available in a wide selection of colours, design concrete is versatile, hard wearing, and waterproof. 0207274083 www.design-concrete.co.uk

Design Exchange Stand Number 220 Design Exchange is a multidisciplinary global network devoted to the exchanging of ideas. As the name suggests, Design Exchange is about the cross pollination of ideas. They passionately believe that the future of design will be a space where the boundaries between creative disciplines dissolve. 020 7118 4319 www.demagazine.co.uk DesignMyNight / Collins Bookings Stand Number 1270 DesignMyNight is the UK’s largest nightlife discovery and booking site attracting 3.5 million views a month and present in 15 cities. Collins is the revolutionary booking and enquiry management system built specifically for the needs of the bar, pub, and casual dining sector; now with over 900 UK clients. 0203 490 3600 www.collinsbookings.com Device Charger Stand Number 1072 Device Charger allows patrons to charge their mobile devices in a secure environment, leaving your guests to enjoy good conversation and food to match. Their kiosks all incorporate digital display screens providing you with a platform to showcase your culinary expertise, and promote your menus and offers. 01923 447171 www.devicecharger.co.uk Doble Motorcycles Stand Number 974 Doble Motorcycles are the UK’s largest solus Honda dealer and have reaffirmed their position once more after being named Motorcycle News Dealer of the Year in 2015 the third time they have won this prestigious award. 020 8668 8851 doble.co.uk Dogs Trust Stand Number 921 Dogs Trust is the UK`s largest dog welfare charity. They care for around 16,000 lost and abandoned dogs each year through their network of 20 rehoming centres. By sponsoring one of these dogs, you can help Dogs Trust give them all the love, care and cuddles they deserve. 020 7837 0006 www.dogstrust.org.uk

Durleigh Displays Stand Number 878 Durleigh has an experienced research and development team who work with their designers to originate, cultivate and prototype innovative display solutions that keep you ahead of the curve. 01278 447447 www.durleigh.com Ebike4Delivery Stand Number 971 With 16 years of E-Bike experience, E-Bike Nederland BV has developed the Deliver Ebike. The Deliver Ebike offers a cost-effective, sustainable and innovative solution for delivering pizzas, meals, packages, etc. 0031 485 794 557 www.ebike4delivery.com Enactor Stand Number 1220 Enactor has a world-leading reputation for technological innovation with point-of-sale and loyalty systems deployed in large retailers in the UK, Europe, and U.S. Today, Enactor is shaping hospitality and restaurant systems with new front-of-house, self-service, and smartphone applications. 01992 661315 www.enactor.co.uk/restaurant/ Energy Mart Ltd Stand Number 553 Enviropack Ltd Stand Number 534 Enviropack Ltd, suppliers of a wide range of eco-friendly and compostable food packaging and disposables made from ethical and sustainable sources that can help reduce the overall harmful effects of packaging upon the environment. +44 (0)20 8428 9184 www.enviropack.org.uk eporta Stand Number 34 eporta is the trade-only interiors sourcing platform for furniture and furnishings. 02071837404 www.eporta.com Ergonomic Solutions Stand Number 1241 Ergonomic Solutions is the leading supplier in the design and supply of technology mounting, mobility, and security solutions. Products include tablet enclosures and accessories that unlock the features and benefits that bring these devices to life, maximising their use whilst protecting hardware investment. +44 (0) 1372 728872 www.ergonomic-solutions.net/ products/safeguard-tablet/

Espresso Essential Stand Number 517 Instant coffee is not in their vocabulary; each coffee vending machine uses their unique patented method of gently warming the beans and then ripping them (much better than grinding) to bring out their full flavour and aroma. Their range of real bean, fully automatic coffee vending machines can be profitable in any size of business, while giving you a convenient way to quickly provide hot chocolate/ tea/coffee to your customers or employees. www.espressoessential.co.uk Exertis UK Ltd Stand Number 1241 Linx range features Windows 10 and was the first to market with the new operating system. The current range comes in 8`, 10`, 10` 2 in 1 and Tough Tab. Windows 10 has enhanced the user experience still further and created an eco-system that has enabled Linx to become more than a standard tablet. 01256 707070 www.exertis.co.uk Fairfield Displays & Lighting Ltd Stand Number 502 Display specialist for all your signage, illuminated menu systems and digital messages. If you want to stand out from the crowd then Fairfield is the company to speak to. Over 35 years of experience in supply, design and installation. 01252 812211 www.fairfielddisplays.co.uk Family Saver Card Stand Number 679 The Family Saver Card is a membership services that gives discounts on all types of leisure and entertainment activities for families and children under the age of 16 years. It also provides advertising, brand promotion, market research and social responsibility to our Partners and Charities. 01844 340 070 www.familysavercard.com Fishbowl Stand Number 1304 Fishbowl enables restaurants to intelligently engage guests and gain a competitive advantage by providing deep customer insights to execute data-driven decisions and personalised marketing that drive results. Come see why over 65,000 restaurant locations in the UK and US rely on Fishbowl. 0808.189.1495 www.fishbowl.com

FlavOil Ltd Stand Number 741 FlavOil manufactures and ships oils and fats of the highest quality, offering affordable prices and unbeatable value. Their range of products for professional use is ideal in assisting chefs in a busy professional kitchen. They are proud to introduce our new and exciting ambient food products. 02071381077 www.flavoil.co.uk FND Print and Promotions Stand Number 1106 FND Print & Promotions offers one of the leading online food management system for restaurants, pizza & takeaway which help to send, receive & pay online order for absolutely free. www.fndprint.co.uk FoamAroma UK Stand Number 412 A unique and practical designed coffee cup lid that makes the to-go coffee, tea or hot chocolate drinking experience so much better! 020 7563 7330 progressivesupplies.co.uk Food and Hygiene Ltd Stand Number 1050 What would be your worst nightmare? Customers complaining of food poisoning? The EHO turning up unannounced? Food and Hygiene Ltd By supporting you with your compliance, you can have confidence that staff are working in a safe manner and gives your customers peace of mind that you produce safe food. 01827826141 www.foodandhygiene.co.uk Food Safe System Stand Number 1066 Food Safe System is the only stand alone food safety app that completely replaces your paper food safety records. Quickly and securely fill out your refrigeration temperatures, hygiene checks, food cooking temperatures, cleaning schedules, and food delivery details. Designed by chefs, for chefs. +44 (0) 7588427222 www.foodsafesystem.com FoodMama Ltd Stand Number 1272 FoodMama is an innovative mobile app that makes any restaurant, hotel, café, or bar menu discoverable, navigable, filterable, and interactive, presented with rich media coupled with automatic language translation. 08001032629 foodmama.menu

Forresters, Patent & Trade Mark Attorneys Stand Number 582 Foresters provide clear, sensible and practical advice on intellectual property, including patents, trade marks, designs and copyright, in the UK and across the world. 0207 283 8989 www.forresters.co.uk Franchise Expo & The Franchise Show Stand Number 580 FranchiseExpo.co.uk is a free comprehensive web directory which provides a year-round opportunity to find the perfect UK franchise for you! The Franchise Show is the UK’s largest franchise event taking place at the ExCel, London every February. 3301222049 www.franchiseexpo.co.uk Freddy Gunn Photography Stand Number 10 Having travelled through Europe and North America, Freddy has compiled a unique collection of images, capturing renowned landmarks in a refreshing light. He’s also been commissioned by leading UK advertisers to bring his perspective on urban housing environments. The pop image production is a new venture; one that’s taken about 10 years thinking time in the making! www.freddygunn.co.uk Frost Signs Stand Number 336 01634 290111 Fryersmate Stand Number 934 Fryersmate have over fifty years’ experience between them in the fast food and restaurant trade. The company `Fryersmate’ was formed to develop new ideas and to give the caterer more choice of utensils. The majority of their products are manufactured mainly out of high grade stainless steel. 01522 542 054 www.fryersmate.com Frying Filters T/A Steve Hill Services Stand Number 551 Suppliers of Reconditioned oil/fat filter machines, spares, repair and servicing available for your Merlin, Opal, Bitterling, Pura & Aries oil/ fat filter machines and Kuroma Pressure fryers. Large range of superpads and filter papers, Miroil filter bags and frames, Kiremko liners, Henny Penny Bags and more. 01452521081 07860232741 www.fryingfilters.co.uk

Furniture Medic Stand Number 322 Furniture Medic is the national leader for furniture restoration and repair. With a national network of trained and uniformed technicians, Furniture Medic provides a full range of furniture restoration and repair services to some of the biggest names in hospitality 0800 021 3071 www.furnituremedic.co.uk GAC Corporation Ltd Stand Number 704 Pure Organic specialise exclusively in organic alcohol and organic soft beverage supply to the licensed industry. They believe in providing the highest quality products that they believe are better for consumption than the general brands that use chemical processes and/ or additives in their production. 01163 666 019 www.gac-ltd.co.uk Girls That Paint Your Food Truck Dot Com Stand Number 1034 Got a truck or trailer that needs painting? Good. Because we can do that. We paint food trucks. We paint food trailers. We also design the look, can provide graphic design services for other material such as: websites, logos, merch/ uniforms, printed leaflets, sign writing and of course...painting your food truck. girlsthatpaintyourfoodtruck. com GlammFire Stand Number 140 GlammFire was founded in September 2008, in northern Portugal, with the goal of developing and manufacturing exclusive fireplaces. The will for greater efficiency, the search for differentiation, achieved by the development of unique products, are present in every detail of GlammFire products. 00351 251 654 800 www.glammfire.com Global Upholstery Solutions Ltd Stand Number 252 Global Upholstery Solutions use their expertise in upholstery design, material selection, and production to create remarkable new or refurbished solutions that surpass customer expectations. They have a highly skilled and experienced team that is flourishing with the support of being part of The Stannah Group, which aims to be recognised as leaders in reputation for safety, quality of service, and product design. 01264 341330 www.globalupholstery.co.uk

Golden Delight Food Stand Number 743 Golden Delight Foods supply a range of premium meats and speciality breads. Pick from their product range and put something mouthwatering on your menu to keep your customers happy and the profits rolling in. 0121 327 8800 goldendelightfoods.co.uk Green Man Packaging Limited Stand Number 1020 Green Man Packaging are independent suppliers of eco friendly catering disposables and food packaging. They supply and deliver to businesses across the UK and Europe and offer next day express delivery to UK mainland. All our products are made from natural plant materials and are 100% compostable. 0207 183 8962 greenmanpackaging.com Gti Franchise Specialists Stand Number 1032 Gti Franchise Specialists understand that everybody processes information differently, so they have designed their Franchise Development Pathway to meet your needs and the needs of your business. 01522 246812 www.gtifranchising.co.uk Hawtrey-Woore Stand Number 224 Hawtrey-Woore help their clients to create outstanding hospitality experiences through an interior design that’s woven with art. They have collaborated with the artist, Andrew Macgregor, to present an installation inspired by the pineapple as a global symbol of hospitality. +44 (0) 7969 501678 www.hawtreywoore.co.uk Helen Hughes Design Studio Ltd Stand Number 226 Helen Hughes Design Studio is a commercial interior architecture and design practice led by award winning interior designer Helen Hughes. The studio develops original interior design solutions for hospitality and commercial environments; design focused residential developers, and cultural venues. 020 7666 3464 helenhughesdesignstudio.com

HEY UK Stand Number 764 HEY provide food retailers and grease extract cleaning companies with the most innovative and safest solution to solving the issues that grease presents in commercial kitchens. The HEY Safe Clean Solution ensures that commercial kitchen ductwork is cleaned and safe without leakages. 01924 271 888 www.heyuk.co.uk Holiday Park & Resort Innovation 2016 Stand Number 176 Holiday Park & Resort Innovation is the trade event attended by owners and operators of UK Holiday parks and resorts who are actively seeking new opportunities to attract more customers, gain a competitive edge, and increase their revenue stream. 0117 929 6087 www.holidayparkshow.co.uk HotSchedules Stand Number 1051 HotSchedules provides mobile, cloud-based technology for the restaurant, retail and hospitality industries. The company`s comprehensive suite of solutions automate operational challenges, making running and working for restaurants easier and more efficient. 08775395156 hotschedules.com ICRTouch Stand Number 520 ICRTouch is among the UK`s leading EPoS systems. TouchTakeaway provides the opportunity for any takeaway to deliver their own online ordering service. 0844 693 1119 www.icrtouch.com ID Packaging Ltd Stand Number 670 ID Packaging are here to help you enhance your company’s brand through printed food packaging. Their eco friendly packaging is suitable for a wide range of foods and can be personalised with your company identity. 02033719035 www.idpackaging.co.uk imageHOLDERS Stand Number 1022 imageHOLDERS design and manufacture tablet enclosures, iPad kiosks, and innovative device integration solutions which allow your business to engage customers and drive sales. Ideal for any industry, from retail POS to exhibition floor stands,their tablet enclosures are eye catching and highly secure 01202892863 www.imageholders.com

Industry Revolutions Stand Number 1212 Our unique service beckoning & ordering system is proven to increase revenue, improve service efficiency and enhance the customer experience in restaurant and bar settings. Requiring no infrastructure, the system is up and running in minutes! Visit stand 1212 to see it in action and try it out. 001 305 902 5939 industryrevolutions.com Instant Feedback Stand Number 1321 Use Instant Feedback to gain feedback from all of your customers allowing you to deal with any issues before they leave and ensure that your customers are 5 star happy. This allows you to improve customer service,satisfaction, and retention, and helps improve scores on other feedback sites. 01280828100 www.instant-feedback.co.uk Instant Marquees Stand Number 900 For the past 12 years, some of the biggest companies in the world, and many a small company too, have benefitted from promoting their brand with a printed instant marquee - all made here Instant Marquees’ factory in the UK. 01840 219 047 www.instantmarquees.co.uk Instant Promotion Stand Number 832 Instant Promotion started life over ten years ago, and have gone on to become the UK’s most recognised heavy duty gazebo brand. Their Instant Awnings range is unrivalled when it comes to quality, reliability, and value for money. In 2005, they expanded and developed their range to include advertising. 0117 963 1668 instantpromotion.co.uk INTEGRA SYSTEM UK Stand Number 901 Integra System UK is a national distributor of innovative hot chips vending machines. They offer the high quality European technology and confident service. The new automatic I3 model is created for UK vending machine market, mobile catering and fastfood takeaways. 07469 783935 integra-system.co.uk

InTwistic Ltd Stand Number 1272 InTwistic Ltd are a technology design team providing solutions to enterprise problems. From development, user experience, and user interface design, their dedicated, experienced team enable better business with every project undertaken and delivered. 08001032629 www.intwistic.com Ipad Till Systems Stand Number 1066 The complete iPad POS Till System, includes iPad, Stand, Printer, Cash Drawer, Set up and Software. No monthly software fees. All the features of traditional POS with the added versatility of Apple’s iPad, at a fraction of the cost. + 44 7588427222 restauranttillsystem.com iQi Charge Stand Number 1350 How many times have your customers asked you to charge their smartphones? With new battery hungry applications, battery draining has become a universal problem, especially amongst frequent users who text, send pictures, and use Internet on the go. 020 7504 1318 www.gizgo.co.uk It’s a Wrap Stand Number 784 It’s a Wrap is a high quality custom printed greaseproof paper. Custom printed greaseproof paper allows any business the opportunity to increase their brand exposure and with only a minimum order quantity of 1000 sheets printed up to four colour process registered print. 01327 301566 www.itsa-wrap.co.uk Just Eat Stand Number 1 JUST EAT is the world`s leading online and mobile takeaway ordering service; connecting over 7 million hungry consumers to more than 26,700 takeaways in the UK. 0208 736 2000 www.just-eat.co.uk KAI Stand Number 12 KAI are an award winning, passionate, young interior design company based in the heart of London. Their interiors are quirky, exciting, and innovative with attention to detail at the forefront, ensuring that customers remember the experience by pushing the boundaries of design with a fresh outlook. 0208 9861 664 www.kaidesign.co.uk

Kaleidoscope Property Consulting Limited Stand Number 782 Kaleidoscope provide specialist consultancy advice to both owners and occupiers of commercial property working with a wide range of assets across the country in the independent and corporate sectors. The advice they provide enables their clients to plan their property strategy and achieve their property goals. 020 3727 5024 kaleidoscope-property.co.uk KANSA LTD Stand Number 122 Well known in the sub-contracting field of interior design, KANSA specialises in decorative glass and metal for lighting and glass panel design and manufacturing. They work with custom designed, handmade, and imported components to make prismatic globes, domes, and panels, inc. Tiffany and leaded windows. 01226 351484 www.kansacraft.co.uk Kanvass Ltd Stand Number 352 Kanvass is a London based integrated interiors project agency. With conceptual development, interior design, and fit out services integrated into one seamless process, they use their team expertise to develop creative and commercially thriving projects from start to finish. 0203 176 2737 www.kanvass.co.uk Kiosks4business Stand Number 1146 Kiosks4business design and manufacture innovative and engaging interactive touch screen kiosks. Their product range covers free-standing, wall mountable, and desk mounted designs featuring payments and ticketing. Screen sizes from 15in upwards and choice of tablet and PC-based solutions. 01189 769088 www.kiosks4business.com Kismet Kebabs Stand Number 1040 Unleash the flavour of Kismet`s range of new and innovative quality frozen & fresh foods 01621744055 www.kismetkebabs.co.uk Labelling Solutions Stand Number 680

LaZerCAD EMEA Stand Number 1038 LaZerCAD EMEA create accurate surveys and 360 degree photos of your buildings delivered to you on a unique cloud solution, bringing all of your buildings to all of your stakeholders via the cloud, eliminating travel, and ensuring accurate consistent building information, saving you time and money! 07733140631 www.lazercad.co.uk Lewis Silkin LLP Stand Number 420 Liberis Stand Number 1214 Liberis provides simple, nononsense finance for small businesses. They do this responsibly and transparently, with a team of specialists who know their sectors inside and out. They focus on three core principles: a simple product, responsibly delivered, by specialists who understand their customers. +44 (0) 330 017 6352 www.liberis.co.uk Lightspeed Restaurant Stand Number 560 Lightspeed is a mobile ePOS system that helps restaurants, bars, and cafés deliver a better customer experience. With all-in-one point of sale, table management, and analytics platforms, Lightspeed Restaurant helps you run a more profitable business. 020 3695 9599 www.lightspeedhq.co.uk Log Delivery.co.uk LTD Stand Number 816 Log Delivery supply London and the UK with quality fuel for pizzerias, street food trucks, and restaurants. They are passionate about offering the best service for their busy clients. In London and Surrey, they have their own trucks and helpful drivers delivering seven days a week, supporting their clients as they grow. 020 8819 6482 www.log-delivery.co.uk Logs Direct Ltd Stand Number 805 From humble beginnings over 15 years ago, Logs Direct has grown from a small firewood supplier to an experienced, specialist supplier of superior wood, firelighters and charcoal to the wood fired oven and restaurant industry. 01524 812476 www.logsdirect.co.uk

Loyaltybook Stand Number 636 Loyaltybook is the mobile loyalty app specialist and has reinvented loyalty with their innovative technology. Add your business to Loyaltybook and create a tailored loyalty programme. Whatever your business, reward your customers for their loyalty, find new ones and keep them coming back for more. 3333583321 www.loyaltybook.com Magictab Stand Number 1071 Magictab is an interactive tabletop menu for casual dining restaurants that takes orders and payments all by itself. Working hand-in-hand with waiters, it delights customers, speeds up table turns, and reduces front-of-house costs by up to £70,000 or 50%. 0800 955 2000 magictab.co.uk Magnum Packaging (N.E.) Ltd. Stand Number 450 A trusted name in packaging for over 30 years - committed to high quality, outstanding service and competitive prices, Magnum Packaging is one of the largest importers and distributors of packaging products in the UK. 01642 370044 magnumpackaging.co.uk MangaJo Drinks Stand Number 410 With a passion for green tea and a feeling the grass might be greener on the other side, Alex Hannon, with a little help from her friend Anthony, set up MangaJo Drinks Company back in the early noughties. 020 8813 5005 www.mangajo.co.uk Market Place Stand Number 650 Market Place’s experienced team have been designing and operating award winning markets and events since 2004. Their events range in size offering quality traders, imaginative layouts and attractions all designed specifically to enhance the market location. 0161 478 6060 www.marketplaceeurope.co.uk Marketman Stand Number 1323 Get control of your restaurant food cost with a beautiful, user friendly, and robust inventory management software. MarketMan’s automated back of the house software enables restaurants to streamline their inventory management and purchasing processes and cut down on waste, theft, and negligence. +44 (203) 808-5049 marketman.com

Mayfair Furniture Stand Number 120 Mayfair Furniture stock a huge range of commercial contract tables and chairs in a variety of styles to suit all kinds of establishments, including, B&B, restaurant, café, pub, bar, spa, leisure clubs, and many more. 01733 310115 www.mayfairfurniture.co.uk MCE Insurance Stand Number 882 MCE Insurance is the market leader in fast food delivery and courier insurance. Covering both single rider and fleet insurance, their policies help companies build their business with flexible rates and a dedicated commercial team. All policies include unlimited riders and free breakdown recovery. 0844 338 68 58 www.mcebikes.com MCR Training Ltd Stand Number 780 MCR Training Ltd are an independent food manufacturing, catering and retail consultancy, training and compliance provider. With a wide range of skills, knowledge and experience in delivering to large, medium and small businesses, their clients are guaranteed the best bespoke service possible. 07546430572 www.mcrtraining.co.uk Media Screen Solutions / AdGen Stand Number 634 Media Screen Solutions gives business owners the tools they need to stand out on the high street. Their innovative digital signage platform allows you to create stunning animated ads, even if you have no prior design experience. It is simple, professional, and surprisingly affordable too. 0800515690 mediascreensolutions.com Morbeans Coffee Company Stand Number 434 MorBeans Coffee Company are the South East`s premier coffee, equipment, service, vending and wholesale suppliers. Alongside their own roasted coffee blends, MorBeans also partners some of the biggest names in the sector, including La Spaziale, Mahlkonig, WMF and Douwe Egberts, to name but a few. 0800 9775992 www.morbeans.co.uk

Morgan Chex Commercial Finance Limited Stand Number 462 At Morgan Chex we solve our clients borrowing challenges using our 250+ strong lender panel. Our panel ranges from high street banks to small specialist and we offer a full lending service covering invoice and asset finance, all types of commercial property finance and business loans. www.morganchex.com 07795075498 Moven Ltd Stand Number 1044 Moven is a water oven that can use sustainable,recovered energy, and has been designed to use in either a mobile or static environment, commercial or domestic kitchen. It’s ECO designed to be powered by sustainable and recovered energy sources, MOBILE - it can be used in transit & it’s SAFE to use 07809 668636 01752 873146 www.movenuk.com My Order Box Stand Number 920 My Order Box is a simple but powerful, affordable POS, that helps takeaways to manage every aspect of their business better._ x000D_Grow sales by getting online, and delight customers by getting their delivery orders to them fast! Want to integrate with us? Sign Up at: http://www. myorderboxhq.com 0203 137 8483 www.myorderboxhq.com NCR Hospitality Stand Number 1122 NCR Hospitality provides software, hardware and support to restaurants, event venues, stadiums and cinemas across the world. They are #1 supplier of food and beverage technology worldwide, with more than 120,000 installations of our industry-leading Aloha software - a portfolio of solutions which help operators to improve customer service, have greater insight on business performance and boost sales. 020 3684 9670 www.ncr-hospitality.com/UK Nelson Catering Equipment Stand Number 930 Nelson`s design team can produce the best possible solution for any takeaway restaurant looking to refurbish or upgrade its cooking facilities to make the available space work to its maximum potential. Digital examples of their work will be available on the stand. 0800 731 3045 www.nelsoncatering.co.uk

NextMenu Stand Number 1312 The new standard for restaurant experience.NextMenu is designed to boost restaurant sales using interactive digital menus that also reduce costs and provide unique insights about how to improve service. It works with existing operations and adds new ways of working for digitally-minded customers. +44.7825.528.951 www.nextmenu.com NMTF Stand Number 706 Founded in 1899, the NMTF is a trade body for market and street traders, events retailers, and mobile caterers in the UK. They represent 22,000 small businesses. Membership includes public, product and employer’s liability protection, legal advice and discounts from leading suppliers #marketsmatter 01226 749 021 www.nmtf.co.uk Nochex Takeaway Payment Solutions Stand Number 1045 Nochex are a major player in the UK online payments market for takeaway restaurants. They provide unique solutions to enable individual restaurants to get paid, and for operators of online ordering systems to receive their commission and management fees without any risk to their business. 08432 890 109 www.nochex.com o1creative Stand Number 264 o1 creative is an independent, multi disciplinary design practice. Expert in the delivery of complex interior solutions for hospitality and international retail, they have an enviable track record of commercially and creatively producing highly specialised works. 0207 100 1178 www.o1creative.com Oneworld Packaging S.L. Stand Number 564 First company manufacturing certified OK-COMPOST cellulose trays laminated with natural films achieving a ZERO PACKAGING WASTE SOLUTION but at the same time reducing the food waste providing the right barriers to extend the shelf life of the food. 034670751867 oneworldpackaging.com

On The Wheel Stand Number 970 There has never been a better time to start using a delivery scooter from On the Wheel. The average market trend see`s 30-40% growth against a business with no delivery service in place, and they are ready to support and help grow your business exponentially. Come and visit their stand for more info. 01273020989 www.onthewheel.co.uk OrdaMia Stand Number 730 OrdaMIa App for merchants to improve consumer service, increase business + Value add & promotions “all in one” pre planned or instant. Designed for smart ordering and pay ahead. The APP which suits Merchants and Customers. PLUS OrdaMia is a diet & preference app simple to use & allergy useful. 01273799088 www.ordamia.com Orderman GmbH (Part of NCR Hospitality) Stand Number 1122 Orderman has been developing electronic ordering and billing systems for more than 25 years for the hospitality industry. Stationary POS system and mobile handhelds from their company are winners and especially practical: They are sturdy, reliable and have a long service life - that is precisely what is needed to meet the challenging daily demands in restaurants and other operations. 0044 (0) 121 7945988 www.orderman.com Ordoo Stand Number 1120 Ordoo is a handy app to save you time collecting coffee and lunch! You can now order ahead at the best independent venues and earn loyalty rewards. How exciting is that? 07749859262 www.ordoo.co.uk Pager Call Systems Stand Number 1240 Pager Call Systems Ltd offers a complete range of onsite messaging solutions PCS and will be exhibiting the latest iFlex smart technology utilising tablets and smart watches. iFlex developed by Brighton Technologies Group will revolutionise restaurant communication. 0845 6444109 www.pagercall.co.uk

Panasonic Stand Number 1370 Panasonic`s rugged Toughpad tablets and point-of-sale (POS) workstations take multifunctional performance way beyond what you`d expect from standard consumer devices. Their ability to perform in every environment - in store or dining areas, outdoors and in warehouses - makes them perfect. business.panasonic.co.uk/ computer-product/productsand-accessories/introducing-thefull-toughbook-range Paragon Creative Stand Number 170 Paragon Creative is one of the world’s leading theming companies who, in collaboration with designers and architects, build and fit out unique projects around the globe. 01904 608020 www.paragon-creative.co.uk Paul James Contracts Stand Number 330 Paul James Contracts have been providing a high quality service since 1992. We offer exceptional end to end furniture and furnishing fit out solutions for Hotels, Restaurants, Care Homes, Student Accommodation, and more. Project management is our science. Furnishing is our passion. 0208 0045346 www.pauljamescontracts.com Pegasus Group Stand Number 766 Pegasus Group is a leading independent national planning consultancy, specialising in town, environmental and commercial planning; urban and landscape design; and public engagement. 01454625945 www.pegasuspg.co.uk Penwith Upholstery Ltd Stand Number 234 Penwith Upholstery are specialists in banquette booth seating for restaurants and the London and Cornwall hospitality sector. Working with innovative, leading interior designers to bring your ideas to life, their promise is to deliver beautiful, bespoke seating for your restaurant and customers. 07714678900 penwithupholstery.co.uk

Pinkeye Design Studio Stand Number 232 Pinkeye is a Belgium based award winning design studio. They put creativity at the center of the design process and strongly believe in cross-inspirational influences between different creative talents. +32 3 290 62 73 www.pinkeye.be pointOne EPoS Stand Number 530 Designed with the quick service and takeaway business in mind, pointOne EPoS offers all the tools that your hospitality business needs, including online ordering and smartphone apps. pointOne serves companies from a single user up to a 50 site outlet chain and clients include Tossed, Pizza Union. 0345 862 0005 www.pointone.co.uk Polar Stand Number 612 Polar Refrigeration offer an extensive range of products, from commercial refrigerators and freezers to blast chillers and ice makers, all of which have been designed to meet the requirements and withstand the demands of a busy commercial kitchen. 0845 260 2015 www.polar-refrigerator.com Porcel-Thin Stand Number 200 Selecting Porcel-Thin for your project instantly delivers all the advantages that come with ultrathin lightweight porcelain tile technology. The uncompromising and stunning combination of weight, size, strength, and style come together to make Porcel-Thin the first choice for all interior and exterior projects. 020 7394 9468 www.porcel-thin.com Power Solutions Stand Number 482 Power Solutions are one of the UK`s leading independent energy consultants. They’re committed to helping UK businesses of all sizes get the best value contracts on their gas and electricity. To date they’ve helped thousands of UK firms, across 10,000 sites, cut their energy costs and save money. 0800 103 2970 www.powersolutionsuk.com

Phanbox Sunshine Stand Number 454 Phanbox Sunshine are a packaging company base in London.They sell their products to a number of distributions in the UK and Ireland. 07811242912 www.phanboxsunshine.com

Printedlids.com Stand Number 470 Your Takeaway Brand printed on your packaging on orders as small as 500 pcs! MAKING GREAT FOOD MEMEORABLE 01761 409200 www.printedlids.com Pro Plus Creative Stand Number 866 Pro Plus Creative is a manufacturing company specialised in food delivery bag solutions under the name of PRODEL bags for the restaurant, catering, and takeaway businesses.We have products for the hot food delivery, cold sandwiches, sushi, coffee delivery, mixed menu items in the same delivery. 09613810018 www.propluscreative.com Pro Web Design Stand Number 630 Pro Web Design provides high quality and cost effective solutions for your business needs. They are a specialised company; they don`t just design! They build systems from scratch. Over past four months, they have launched their new project ONLINE & TELEPHONE ORDERING SYSTEM. 0208 805 90 96 0203 659 47 45 www.prowebdesignuk.com Professional Kitchens Ltd Stand Number 324 Professional Kitchens Ltd is is an online shop for commercial kitchen equipment. They sell a variety of products, from bespoke fabrication to combination ovens. Their directors have over 30 years of experience, and therefore they are able to provide an expert service. 08450267860 Property & Asset Finance Ltd Stand Number 462 QSR Media UK Stand Number 606 QSR Media is a free online news site for those in the quick service and fast casual dining industry. They deliver newsletters direct to your inbox weekly, offering a mix of news, views, editorial, opinion and research. They are a must read for anyone working in the sector. Sign-up at www.qsrmedia.co.uk. 0203 2863003 www.qsrmedia.co.uk QuickBite Magazine Stand Number 1070 Targeting over 30,000 food-togo businesses monthly, QuickBite magazine delivers passionate, creative editorials to cater for the needs of food-to-go companies big and small. 01978664176 46 www.quickbitemagazine.co.uk

Quietstone UK Stand Number20 Overlooked in the design of restaurants are the acoustic conditions, open spaces, reflective surfaces, and flow of conversations. Quietstone offers solutions by using sound absorbing products to reduce reverberation of sound whilst remaining aesthetically pleasing. 01625 576970 www.quietstone.co.uk Quinkee Stand Number 801 QUINKEE: a milk shake with juicy poppers or jelly jelly. 02476 278102 R H Hall Stand Number 662 With almost 40 years in the industry, RH Hall is now the UK’s largest independent catering equipment supplier, with a vast and extensive knowledge of the market and of foodservice equipment. They represent over 100 top brands, with 10,000+ products all available on a free next day delivery service 01296 663400 www.rhhall.com Radnor Hills Mineral Water Company Stand Number 518 Radnor Hills will be showcasing their extremely popular Premium Press range, Heartsease Farm, which features some timeless traditionally British flavours including: Fiery Ginger Beer, Apple and Rhubarb, Blackcurrant Crush, Raspberry Lemonade, Traditional Lemonade and Elderflower Press. 01547530220 RATIONAL UK Stand Number 532 The RATIONAL SelfCookingCenter is the first intelligent commercial cooking appliance that interacts with chefs. This latest combi oven gets to know the way chefs work so that, together, with their combi they will deliver the best possible cooking results. 01582 480388 www.rational-online.com RedBlack Software Ltd Stand Number 1334 RedBlack Software provide a range of applications to customers across the food industry. Our flagship solution, Cybake, is the marketleading bakery management solution used by more than 100 British and Irish bakers to adapt, innovate, and thrive in today`s tough market. 01904622888 www.redblacksoftware.co.uk

Reloyalty Stand Number 1046 The loyalty for the mobile generation. Create loyalty programmes right on top of the mobile payment experience, reward each customer individually based on spending patterns and influence among their peers and present personal, actionable and engaging rewards straight on the customer’s mobile phone. 0359898520893 www.reloyalty.com Reputation Builder Stand Number 1322 Monitoring and managing your online reputation is more important than ever. Reputation Builder provide analytics, tools, and expertise to ensure that your restaurant stands out from its competitors. 0333 300 3440 www.reputationbuilder.uk Retail Design Solutions Stand Number 660 Retail Design Solutions, where the emphasis is very much on `solutions` RDS offer a vast range of services ranging from computer aided design to building surveys. They have experienced, professional teams of CAD technicians and designers ready to provide you with everything you require. 01787 224878 retaildesignsolutions.com Retail Secure Stand Number 640 Retail Secure provide valueadding services for restaurants and takeaways. This includes RetailCompli, their PCI compliant network security solution that is vital for all food establishments that take card payments, and legally compliant guest Wi-Fi, which will boost your branding campaign. 0333 320 8848 www.retailsecure.co.uk Ribot Stand Number 1043 Ribot’s passionate team of researchers, designers, iOS and Android developers collaborate to create and build award winning digital products for mobile, tablet, wearables, and beyond. They also offer user experience design consultancy, as well as full end-toend product development. 01273 737 269 www.ribot.co.uk

Robert Angell Design International Stand Number 80 Leaders in interior design, interior architecture, furniture and lighting design, landscaping creation, styling, branding, and design management for your restaurant or food business. 0207 481480 www.robertangelldesign international.com Roma Publications Stand Number 60 Published monthly by Roma Publications, Premier Hospitality is a subscription-based publication, showcasing all the best hospitality projects throughout the UK and abroad. From Michelin star restaurants and innovative bars to prestigious clubs, 5*hotels and more, Premier Hospitality has it covered. 01706 719 972 premierconstructionnews.com/ category/premier-hospitality/ Rota Stand Number 1353 Rota are London’s leading flexible staffing app. Since launching in October ‘15 we have provided the best venues in London expertly vetted and rated staff at very short notice. This year we are extending our offering to smaller venues to cover last minute shortages and take the pain out of recuiting 020 800 43465 www.rota.com Rondeau Leisure Stand Number 130 Rondeau Leisure are a national distributor of garden furniture, supplying customers via direct containers and from their warehouse in the Midlands. 0044 (0) 1782 374134 www.rondeauleisure.com Rupert’s Recipes Ltd Stand Number 850 Rupert’s Recipes is one of UK’s largest independent ingredient suppliers serving the fast food sector including takeaways, restaurants and fast food outlets. We specialise in the supply of Chicken Breadings, Marinades, dry powder Peri Peri Bastes, Seasonings and food coatings. 01709 891033 www.rupertsrecipes.com

Safescan Stand Number 652 Safescan is a global company providing retailers with smart, secure cash handling solutions to increase efficiency and profit by servicing hundreds and thousands of retailers around the world, offering a full assortment of Counterfeit Detectors, Money Counters and Cash Drawers. 01233 645 645 www.safescan.com/en-gb

SecurePOS Stand Number 440 SecurePOS specialises in market leading tablet based point of sale hardware, ePOS software and chip and PIN services to business owners across the UK and Ireland. We provide customers a one stop shop for all of their point of sale requirements with our true POS in a box solution. 01530 511128 www.secure-pos.com

SAV-ECO PACKAGING Stand Number 444 SAV-ECO PACKAGING are a specialist manufacturer of SOS Paper Carrier Bags. Being a UK manufacturer allows them more control at reducing costs and this enables them to be very competitive, and gives them the advantage of quick and efficient turnaround times, whilst still retaining their quality. 0116 260 3131

Serious Stand Number 802 Effective grease management is essential for any catering business. As legislation is tightened, and the environmental risk of FOG (fats, oil and grease) waste heightened, it’s never been more important to have an effective grease management strategy in place. 01283 562382 www.weareserious.co.uk

Say Architects Stand Number 320 Based in London`s artistically vibrant EC1, the company`s output has been wide ranging, with projects in the arts, residential, commercial, restaurant, and retail sectors. The practice values good client relationships and always lends a close ear to each individual brief. 020 3137 6068 www.say-architects.co.uk ScreenCloud Stand Number 1170 ScreenCloud offer simple digital signage for any screen. There are many businesses who are not taking advantage of screens because digital signage is too complicated and expensive. ScreenCloud enables you to use existing TV, computer or tablet screens and quickly turn them into digital sign. 2038085585 www.screen.cloud Sculpture Hospitality Stand Number 1351 Inventory management is their focus and passion. As the pioneers in the hospitality inventory business, Sculpture Hospitality detects and resolves challenges in all phases of inventory: counting, controlling, ordering, and inventory analytics, using data to help operators make better management decisions. 0207 205 4121 sculpturehospitality.com

Sherlock and Watson Ltd T/A Alfresco 365 Stand Number 250 Alfresco365 provide rain and shade solutions to maximise the use and income potential of outdoor spaces. They design, fabricate, supply and install quality and stylish UK & European manufactured retractable fabric roofs , canopies, awnings, parasols, infra red heaters, and outdoor LED lighting 01590 683655 www.alfresco365.co.uk Shield Consultancy Services UK Stand Number 1002 The UK’s leading innovators in health and safety, firesafety, and foodsafety regulatory compliance for businesses with multiple locations. Founded in 2003 by Mark Flanagan, they’ve worked with many major names in the retail and hospitality sectors from their offices in Manchester and London and are proud of their reputation for quality and excellence. www.shieldyourself.co.uk Shoes For Crews (Europe) Ltd. Stand Number 552 Shoes For Crews (Europe) Ltd (SFCE) is the European division of Shoes For Crews, LLC (SFC) which designs, manufactures, sells and distributes slip-resistant work shoes. SFC employs over 500 people in the US, Europe and China, and has distribution centres in the Netherlands and the United States. 035361479200 www.sfceurope.com

ShopBox Stand Number 1136 Shopbox is a cloud-based checkout system that empowers business owners in hospitality to run their business hassle-free. They do this by being everything a business needs to optimise the business - counter and inventory management, employee system, webshop, customer loyalty, and online table booking. 04531131515 www.shopbox.com/poshardware-packages Showpiece Design Limited Stand Number 472 Showpiece Design are a leading supplier of external garden furniture, street banners, cover solutions and accessories for the commercial market. They operate nationwide and offer a wide range of products to suit all business styles and sectors. 01189 843486 www.showpiecedesign.co.uk Simple Order Stand Number 1364 Designed For restaurants by restaurant professionals. SimpleOrder is an all-in-one platform designed specifically for restaurants to help automatically optimise their operations featuring inventory and purchasing management, real-time food and menu costing, and more... www.simpleorder.com SIS DIGITAL Stand Number 1172 Established in 2009, SIS Digital has grown rapidly to become one of the leading suppliers of LED and LCD digital screen signage solutions in the country. They provide a full turnkey service - design, manufacture, installation and maintenance - in the UK, across Europe, and around the world. 0203 405 5750 www.sis-digital.co.uk Smart Drawer Ltd Stand Number 1360 Self-counting cash drawers are a perfect tool for companies interested in improving oversight, reducing operating costs, and detecting internal fraud. Their products utilise a unique technology, which allows them to offer the most advanced and cost effective smart cash drawers available on the market. 7910140576 www.smart-drawer.co.uk

SmoothMenu Stand Number 1230 SMOOTH MENU is the latest technology to aid the restaurateur, bar owner, and cafe in giving your customers access to your menu using ‘On Table’ and ‘At Table’ devices for your customers and staff. You can even allow customers to use their own mobile smart phone to order ‘On Table’. +44 (0) 8444 821835 www.smoothmenu.co.uk SnowShock Stand Number 512 Award winning slush company. They are the UK’s elite supplier of slush drinks, machines and supplies. 0191 238 6666 www.snowshock.com Softplay Solutions Ltd Stand Number 474 Softplay Solutions was established in 2000, and has become a leading soft play equipment manufacturer with local and international clients. They have the experience and dedication to produce and install bespoke safe, secure and highquality soft play products and areas. 0117 9541369 www.softplaysolutions.com Soulful Creative Stand Number 42 Soulful Creative are an award winning design studio that creates exciting environments that are visually engaging and allow brands to connect closer to their audiences. They achieve this by creating bespoke art, be it fine or street, murals, graphics, digital wallpapers, and decorative features. 07740 800606 www.soulfulcreative.co.uk Soundjack Stand Number 1236 Add Music to your menu. A tablet-based music system with profiled music service tailored for your business. Your customers use the soundjack app to pick and play your profiled music. Create engagement with your customers using soundjack and allow them to connect with your brand. 0207 644 8880 www.soundjack.com Soundtect Ltd. Stand Number 160 Highly design-led acoustic panels for education, offices, commercial, hospitality, leisure, and domestic applications. Their recycled fibres range of panels, provides innovative, sustainable solutions, absorbing reverberation, and improving speech intelligibility in the noisiest of venues. 01923 555046 www.soundtect.com

Spectank Stand Number 653 A must for all commercial kitchens - Spectank is a revolutionary system to decarbonise kitchen cooking equipment such as Grills, Filters, Gar burners and more. So easy to use, just soak used equipment in the Spectank to get clean, sanitised & decarbonised equipment without needing to scrub. 020 7700 5149 www.spectank.co.uk SpectrumSG Stand Number 152 SpectrumSG supply signage solutions across all market sectors, and specialise in the restaurant, retail, and automotive areas. They are nominated suppliers for many well known high street brands, including Cafe Rouge, Wagamama, Bella Italia, Las Tasca, Belgo, Huxleys, Fiat, Alfa Romeo, Jeep, and Abarth. 01903 690987 www.spectrumsg.co.uk Spin Architecture Stand Number 304 SPIN Architecture is the brainchild of Isabelle Chatel de Brancion. A graduate from the Ecole d’Architecture de Paris-Belleville, Isabelle worked in Paris, Milan, and London, with some of the world’s leading architects and interior designers, including Foster & Partners, Conran & Partners, Mario Cucinella, and Patrick Berger. +44 (0)208 144 1861 www.spinarchitecture.com Stamps Direct Ltd Stand Number 430 Stamps Direct have just the ticket when it comes to rubber stamps for loyalty cards. They offer cost effective and simple solutions for loyalty card schemes. Used by bars, cafes and takeaways the world over, it is a proven way to reward customers and make your business grow. 01603 487246 www.stampsdirect.co.uk Star Micronics EMEA Stand Number 1150 Star Micronics, the POS printer company, is leading the field in traditional POS and mPOS with the largest range of solutions in use in major retail and hospitality applications worldwide. Come and see all of this and more on Stand 1150! +44 (0)1494 471111 www.Star-EMEA.com

Stoupid UK Ltd Stand Number 801 STOUPID is a new pizza you can eat running for a BUS or BUNGEE jumping. Impossible until STOUPID was invented. QUINKEE its side kick.. and what a kick in the mouth it is. Bursting with flavors with juicy fruit balls or jelly jelly. 02476 278102

SupellexUK Ltd Stand Number 362 SUPELLEX UK are a contract furniture supplier that provides quality contract furniture to the hospitality, leisure, and service industries. Their extensive range of products and bespoke furniture creates the space where your customers want to be. They work closely with their clients on their project design to ensure the right look with maximum potential for their establishment. 01158 224609 www.supellexuk.co.uk

StreetDots Stand Nymber 1200 StreetDots is the world’s first and smartest street trading platform. Launched in 2014, StreetDots makes it simple for street food traders and operators to book Sure-Track and manage their trading so that Stand Number 744 they can focus on growing their Sure-Track specialise in tracking and business. recovery for the mobile catering 7399610899 and takeaway industry. Currently www.streetdots.co.uk operating at an impressive 91% recovery rate, if theft isn’t an issue Streetzine please speak with Sure-Track about Stand Number 706 their fleet monitoring product, this If you are searching for free system can increase efficiency of information on how to start up your delivery fleet. your own street food business or 01926 863630 whether you`re established street www.sure-track.co.uk food traders / mobile caterers / If you sell food in a field, market, Surf & Turf Instant festival, wedding, private event or Shelters Ltd anywhere outdoors or obscure, Stand Number 820 you`ve landed in the right place. Surf & Turf is a trusted choice for www.streetfoodnews.co.uk instant shelters, tents, commercial parasols and event branding. For Sun Leisure Ltd over 15 years, they have been Stand Number 710 supplying their products to clients Sun Leisure Ltd are manufacturers in a cross-section of industries, and suppliers of the original designed and tested by our experts. PROTEX® range of INSTANT They are the preferred supplier to SHELTERS/COMPACT SHELTERSmany national market operators. PROTEX INSTANT PAGODAS01925 819608 FLAGS/BANNERS-PROTEX www.surfturf.co.uk INFLATABLE STRUCTURES- EVENT FURITURE-PROTEX STAR SHADES. Sweetheat Technology Their excellent printing/branding Limited service means you can stand out at Stand Number 982 events. Sweetheat Technology Limited of 01928 727 449 Dewsbury manufacture its award www.sun-leisure.com winning SWEETHEAT HEATED DELIVERY BAGS SYSTEM for Sunwood Design thehome deliverymarket. Stand Number 8 Sweetheat Bags ensure food is The Sunwood Marino is a mobile always delivered piping hot to terrace heater with a modern customers and can be found in and timeless design. It instantly many pizzerias, fish & chips shops creates a comfortable warmth and and Indian & Chinese takeaways. delivers an amazing atmosphere. 01924 488619 The unique styling and living flame www.sweetheat.co.uk ensure that even during cooler evenings your outdoor terraces Synergy Grill remain full and your guests Stand Number 950 captivated. Synergy Grill revolves around a 07468563805 patented gas burner system and a www.sunwooddesign.co.uk natural ceramic heat bed. High heat atomises fat so there`s no fat tray & it uses 52% less gas. Water vapour that`s naturally released from fats during cooking is absorbed back into food giving an incredibly juicy BBQ flavour. 01480 811 000 synergygrill.com

Tablein.co.uk Stand Number 1243 The simplest way to manage restaurant table bookings. 00 370 687 94 154 www.tablein.co.uk Takeout Insurance Stand Number 441 Takeout Insurance Services specialise in providing insurance policies for the fast food industry. They aim to offer tailor made policies at competitive prices and have a team of experienced representatives who are available to offer advice on the type and level of insurance you need. (0)3301344558 www.takeoutinsurance.com Taplause Stand Number 1076 Connect with customers. Taplause feedback channel is designed for managers and business owners who are not in direct contact with customers. Receiving feedback from your customers via Taplause allows you to solve daily issues immediately and start understanding and developing the bigger picture. +44 79 49 757 828 www.taplause.com TASTY FIND Stand Number 562 TASTYFIND is the first and unique metasearch engine that aggregates all takeaway restaurants in one place. Driving more orders to takeaway restaurants and to present users with more options as well as the best deal for their meal. www.tastyfind.co.uk Tasty Trotter Event Supplies Stand Number 712 A well established brand of spit roast ovens and a range of catering equipment ideal for outdoor events. They are dedicated to offering premium equipment for a modest price. That`s why their professional spit roasting ovens offer a list of features equal to machines twice the price. 01246 866800 www.tastytrotter.com TastyIgniter Stand Number 1352 Meet TastyIgniter - Powerful, yet easy to use, online ordering, reservation, and management system for restaurants. tastyigniter.com

Testo Limited Stand Number 830 Testo is a world leader in the development and manufacture of high quality food safety instrumentation for inspection and monitoring in catering, processing, storage and logistics, to help keep you HACCP compliant. 01420 544433 www.testolimited.com Tevalis Limited Stand Number 1250 Tevalis are leaders in supplying cutting edge EPOS Technology andmanagementsolutions to the UK hospitality industry. Whether you’re operating a Michelin restaurant or a large network of bars, Tevalis provide the expertise to implement the most suitable EPOS system for your business. 01923 294 446 www.website.tevalis.com Text Global Stand Number 604 Text Global is one of the UK’s leading mobile messaging service providers. Their customers have sent millions of bulk messages using their easy to use self-serve platform. We are continuously developing our product offering to remain at the cutting edge of the mobile messaging industry. www.textglobal.co.uk The Art of Design & The World of Hospitality Stand Number 70 The Art Of Design is a high class publication that has been fashioned for the person who understands what true design, fashion, and lifestyle is. theartofdesignmagazine.com The Artisan Food Trail Stand Number 922 Online directory of the best, small, local and artisan food producers across the United Kingdom, connecting with consumers, shops, restaurants, chefs and delis. 0844 995 9996 www.artisanfoodtrail.co.uk The Crucial Sauce Company Stand Number 1000 Crucials is the fast food favourite that’s thrived on the squeezy bottle. With a range of over 20 exciting flavours, it’s covering the country in sauce. They will be showcasing new products as well as customer favourites to really show their audience what they have to offer. 0121 333 3233 thecrucialsaucecompany.co.uk

The Curry Sauce Company Stand Number 762 The Curry Sauce Company are an independent company established in 1997. All our products are manufactured in the UK. Each of our sauces has been specifically prepared to be of restaurant quality and they are truly ready to use. Fantastic food ready in minutes, just add your meat, fish or vegetables. 01243 550045 www.currysauce.co.uk The Farm Business Innovation Show Stand Number 176 Farm Business Innovation is the UK`s largest, most diverse, and fastest growing business event. 0117 9296087 farmbusinessshow.co.uk The FoodTalk Show Stand Number 750 The FoodTalk Radio Show is a new weekly radio show launched in April 2016 on Channel Radio and available as a weekly podcast on iTunes. The show features food innovation, local food producers, authentic and `free from` products and masterclasses on buying, cooking and tasting food. 0800 722 0800 www.foodtalk.co.uk The Franchising Centre Stand Number 501 Are you looking for a route to low cost, rapid expansion for your business? Then franchising may be the answer. The Franchising Centre are Europe’s leading firm of franchise advisors, and every day they guide businesses like yours through the process of franchising in order to achieve fast, cost effective growth. 01904 561 598 thefranchisingcentre.com The Hogg Boss (Peake Products) Stand Number 504 Hog/spit roasting ovens/machines and wok cookers 1162478500 www.thehoggboss.com The Legal Consultant Stand Number 1030 The Legal Consultant is a consultancy that provides specialist legal services through law firms to businesses. The Legal Consultant is run by Maureen Ogbu who is a practising solicitor specialising in food safety law, health and safety law, trading laws, environmental law, and employment law. 020 3488 0357 thelegalconsultant.co.uk

The Mobile Sink Company Stand Number 814 Established in 2005, The Mobile Sink Company offers high quality, fully portable sinks to both the business and consumer markets. They have grown their business organically, using in-house skills and expertise to develop their product range, and service their customers needs to the highest standards. 03300 88 3628 www.mobilesink.com The Nationwide Caterers Association (NCASS) Stand Number 714 The Only Way Togo Stand Number 1036 Togo - not just a reservation system... Instantly plan your tables with just a click, collect valuable data and market by email, text and your social networks, sell your own deals, run loyalty schemes and promotions all from one simple, easy to use interface that can run on any device. 0800 6126921 www.togo.uk.net The Sustainable Restaurant Association Stand Number 1432 The Sustainable Restaurant Association is a not-for-profit organisation set up to create a recognised framework to simplify the complexity of sustainability for the industry. www.thesra.org Ticketmedia Stand Number 754 Ticketmedia is the leading provider of advertising on transport tickets and point of sale receipts. They put your advertising message directly into the consumer`s hand to produce highly effective campaigns and have been working successfully with the restaurant sector for more than 20 years. 01273726325 www.ticketmedia.com Tills Plus Stand Number 1014 The only hosted solution that offers all solutions in one and is shortlisted for innovation of the year. www.tillsplus.com

TK PACKAGING LTD Stand Number 1010 TK PACKAGING LTD can help design and make custom print packaging boxes in their factories and arrange delivery directly to their customers’ premises. They also keep huge quantities of stocks in their purpose built 6000 sq ft warehouse based in Waltham Abbey at all times and can supply smaller quantities or mixed products 0845 519 24 17 www.tkpackaging.co.uk TM Clothing Ltd Stand Number 581 TM Clothing are a leading supplier of hospitality clothing, aprons, chefs clothing and outer garments. They are based in Hampshire and have their own in house embroidery facility. 01730711140 www.tm-clothing.com Trade Mark WIzards Stand Number 600 Trade Mark Wizards offers comprehensive and bespoke legal services that will help you register, protect and enforce your brand worldwide. They offer low flat fees which will ensure that securing your trade mark is affordable. Their dedicated team will ensure that it is quick and easy. 020 8907 6066 www.trademarkwizards.co.uk Trademark Eagle Stand Number 722 The leading online trademark registration business in the UK. A customer focused team of trademark attorneys and experts motivated on getting you the best protection for your food brands across the UK, EU and Internationally. With a 99% registration success rate - PROTECT YOUR BRAND TODAY. 01223 208624 www.trademarkeagle.co.uk Trading Safely Ltd Stand Number 781 Trading Safely are food safety, health and safety and trading law specialists. Their innovative e-learning modules, onsite training courses, and unique business packages are tailored to suit their clients, ensuring your risk strategy is aligned with all legal and commercial requirements. 01757 600 559 www.tradingsafelyltd.co.uk

TreatOut Stand Number 1064 Eating Out with food allergies and food intolerances? Tell TreatOut the foods you can’t eat, and they’ll show you the dishes you can eat. They’re helping restaurants provide menu transparency to cater for diners with a restricted food list beyond the current EU regulated 14 allergens. 01732 441551 www.treatout.com

Veoo Ltd Stand Number 1204 Founded in 2011, Veoo is a global mobile consultancy and SMS aggregator providing a cloud communications platform and onestop-shop for any business looking to implement mobile. A global player, Veoo has offices in seven different territories around the world and is rapidly expanding. 020 7580 3860 www.veoo.com

Warmwave.london Stand Number 144 Warmwave.london is an unique outdoor living design and build company from Germany that is now based in the UK. They specialise in outdoor living spaces, canopies, awnings, patio coverings, glass-rooms, conservatories, and much, much more. Their innovating products are perfect for both domestic and commercial use. ww.warmwave.london

Turnerbates Stand Number 266 Turnerbates are a creative multi disciplinary design and architectural studio with a practical approach to providing excellence. Turnerbates empathise with their clients to understand their aims and objectives, and they listen to develop and understand the challenge of their specific brief. 0207 378 1426 www.turnerbates.com

Visualite Stand Number 311 Boasting high-definition images back-lit on wall-mounted or freestanding light boxes, Visualite is the perfect complement to any room. Visualite`s versatile and fully bespoke modular systems can be used amongst other things, to illuminate artwork, photography the only limit is your imagination! 0844 880 3656 www.luxna.co.uk

Weblib Stand Number 1016 Introducing SmartWifi, a customerfacing Wi-Fi solution for retail spaces which allows customers to sign-in to Wi-Fi using their Facebook credentials (or Google+, Twitter etc) so that retailers can send them promotions, discounts and newsletters, thereby extending in-store brand experience. 033972291688 www.weblib.co.uk

TWP Design & Build Stand Number 362 TWP is an experienced interior refurbishment business specialising in the prestigious hotel sector across Europe, and manage all requirements from bespoke joinery to multi-million pound projects. 01379741174 www.twp-designs.co.uk

Vostok Stand 972 Vostok is an electric mobility company that believes in making easy, clean and affordable mobility the norm. Primarilly focusing on the delivery industry, Vostok has developed with its partners electric mopeds that will help you make that last mile delivery! +44 203 6956455 www.vostokelectric.com

Whitby Morrison Stand Number 812 Recognised as the world’s leading manufacturer of ice cream vans and associated vehicles. A 3rd generation family business with over 50 years’ experience - from ice cream to coffee to hot food - whatever vehicle you need, Whitby Morrison have the skills and experience to produce the perfect solution 01270 581 318 www.whitbymorrison.com

UK Spiral Wine Cellars Stand Number 40 United Workwear Stand Number 432 United Workwear is one of the UK`s leading suppliers of uniforms/ corporate clothing and workwear. Their company offers a variety of products such as polo shirts, sweatshirts, hoodies, t shirts, lab coats, coveralls, apron tabards, and chef uniforms. 020 7780 1746 www.unitedworkwear.com Valoriani UK/Orchard Wood Ovens Stand Number 805 Valoriani UK is the sole UK source of pizza, wood-fired and gas ovens made by the `Kings of Clay`, Tuscany-based Valoriani. They supply best-in-class, DEFRAcertificated ovens to discerning commercial and domestic customers wanting superb cooking performance, long oven life & legal oven use. 01772 250000 www.valorianiuk.com

VOX Stand Number 110 If you own a restaurant, bar, or café and you are looking to redesign its interior, then you should get to know the wall system, KERRADECO, designed by VOX. This is a modern, exceptionally durable material for internal wall cladding. It is non-flammable, waterproof, and can be very quickly installed. 048618121001 www.kerradeco.com WaffleDelight Stand Number 742 WaffleDelight are offering fantastic franchise opportunities with their Waffle, Smoothies,Shakes & Ice Cream Business. They have three options on offer from one of their Unique mobile pods, a shopping mall kiosk, or a full store Location in your area. 0800 999 6662 www.waffledelight.co.uk Wallet Circle Stand Number 1320 Ditch your paper loyalty card! Wallet Circle allows you to create a mobile loyalty card for your business that helps you engage with your customers and increase sales, using iBeacon technology. 07448159842 www.walletcircle.com

Wi-Q Limited Stand Number 1232 Wi-Q is the award winning, queue-busting, mobile ordering and payment solution that is revolutionising the hospitality industry. It places the ordering capability directly into your customers hands, enabling them to browse your menu, order and pay from the convenience of their Internet enabled device. 0203 637 2808 www.wi-q.com wiGroup Stand Number 1134 wiGroup’s purpose is to simplify the way the world transacts. They are a mobile transaction solutions provider, offering an advanced suite of services that enables mobile ordering, payment, loyalty, rewards, vouchers, coupons, gifting and analytics. 07551743932 wigroupinternational.com

Williams Refrigeration Stand Number 436 Williams design and manufacture a range of refrigeration equipment and has been supplying takeaways as well as hotels, hospitals, schools, restaurants and bars worldwide for over thirty years. 01553 817000 williams-refrigeration.co.uk Wine Corner Stand Number 302 Wine Corner specialises in wine cellar design and build, market leading wine cellar conditioning units, wine cabinets, wine wall, wine racking, and wine dispensing and preservation systems. 01302757047 www.winecorner.co.uk Wireless Social Stand Number 1346 Connecting customers to your business, Wireless Social offers a simple and effective method of supplying free Wi-Fi to customers. It provides a huge wealth of information to businesses and increases social likes 0800 561 0012 www.wireless-social.com Yelp Stand Number 1430 Yelp is a review site and app that connects people with great local businesses. With over 100 million rich, local reviews, Yelp is the leading local guide for real wordof-mouth on everything from pubs and restaurants to doctors and dentists. 02073471731 www.yelp.co.uk YOURCOOK LTD Stand Number 602 YouRCooK connects people who want to purchase healthy meal solutions with healthy meal providers by offering search comparison tools and helpful information to make finding the best fit healthy meal services easier. +447971 393 676 www.your-cook.com Zioxi Ltd Stand Number 1102 Zioxi design and manufacture charging solutions and technology enabled furniture for restaurants and bars globally. They have solutions to charge your staff devices and options for customer charging solutions. 01844280123 www.zioxi.co.uk

NCR HOSPITALITY Prepare your business for tomorrow, today.

A great hospitality experience is the sum of many parts. By linking every aspect of your business to ensure seamless efficiency and superior service, NCR Hospitality’s Aloha platform delights both your customers and your shareholders. We’re investing over US$230 million annually in research and development to keep our customers at the forefront of technology. So you can be sure we’re not just ready for the future of hospitality. We’re engineering it. Seeing is believing – so visit the NCR team on stand 1122 for a demonstration today or hear the latest industry insight from our experts in seminar theatre 3

EXHIBITOR A-Z LISTING 3R Telecom Ltd 3S POS 5loyalty ACE RESTAURANT TECH ALcontrol Laboratories Alfresco Trends Allied Drink Systems Aluline Group Ltd Amazing Forest American Chip Spice Co. Andrew MacGregor Andromeda Appaway Apps: Y1 Systems Asian Catering Federation Asian Restaurateur Astounding Interiors Auracle Sound Autex Acoustics Ltd Autofry T/A HHD Ltd AVM Solutions B-Loony Ltd Bangladesh Caterers Association Bar Specialists Ltd Basilur Tea UK Ltd BEST Industries Big Meat BBQ Biopac UK Limited BITA - British Interiors and Textiles Association Blistering Woodfired Ovens BlurtBox Brand A Way Brandline British Pest Control Association Brown Studio BT Wi-fi Bushman Wood Fired Ovens BusinessesForSale.com BuzzHire CanO Drinks Carlo Berarducci Architecture CatzPublications Ltd Cellar Maison CFG Furniture Chef Net ChicP Chosan Drinks CK Direct Comark Instruments Commercial Interior Design Manufacturers Ltd. Como Compact Lighting connect vending ltd Connect24-7 Continental Coffee Company Cooltra Motos Coople CORNWARE UK Crafti’s Ltd Craftwork Projects Creating Revolutions Cube Online Services Curry Life Magazine and Events DataProfit DayMark

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DC Payments Dead Letters Inc. Delivery Mates Delivery Mates Dempson Ltd Design Command Design Concrete Design Exchange DesignMyNight / Collins Bookings Device Charger Doble Motorcycles Dogs Trust Durleigh Displays Ebike4Delivery Enactor Energy Mart Ltd Enviropack Ltd Eporta Ergonomic Solutions Espresso Essential Exertis UK Ltd Fairfield Displays & Lighting Ltd Family Saver Card Fishbowl FlavOil Ltd FND Print and Promotions FoamAroma UK Food and Hygiene Ltd Food Safe System FoodMama Ltd Forresters, Patent & Trade Mark Attorneys Franchise Expo & The Franchise Show Freddy Gunn Photography Frost Signs Fryersmate Frying Filters T/A Steve Hill Services Furniture Medic GAC Corporation Ltd Girls That Paint Your Food Truck Dot Com GlammFire Global Upholstery Solutions Ltd Golden Delight Food Green Man Packaging Limited Gti Franchise Specialists Hawtrey-Woore Helen Hughes Design Studio Ltd HEY UK Holiday Park & Resort Innovation 2016 HotSchedules ICRTouch ID Packaging Ltd imageHOLDERS Industry Revolutions Instant Feedback Instant Marquees Instant Promotion INTEGRA SYSTEM UK InTwistic Ltd iQi Charge It’s a Wrap Just Eat KAI Kaleidoscope Property Consulting Limited KANSA LTD Kanvass Ltd Kiosks4business Kismet Kebabs LaZerCAD EMEA Lewis Silkin LLP Liberis Lightspeed Restaurant Logs Direct Ltd

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Loyaltybook Magictab Magnum Packaging (N.E.) Ltd. MangaJo Drinks Market Place Marketman Mayfair Furniture MCE Insurance MCR Training Ltd Media Screen Solutions / AdGen Morbeans Coffee Company Morgan Chex Commercial Finance Limited Moven Ltd My Order Box Nari Palm Juice NCR Hospitality Nelson Catering Equipment NextMenu NMTF Nochex Takeaway Payment Solutions o1creative Oneworld Packaging S.L. OrdaMia Orderman GmbH (Part of NCR Hospitality) Ordoo Pager Call Systems Panasonic Paragon Creative Pegasus Group Penwith Upholstery Ltd Phanbox Sunshine Pinkeye Design Studio pointOne EPoS Polar Porcel-Thin Power Solutions Printedlids.com Pro Plus Creative Pro Web Design Professional Kitchens Ltd Property & Asset Finance Ltd QSR Media UK QuickBite Magazine Quietstone UK Quinkee R H Hall Radnor Hills Mineral Water Company RATIONAL UK RedBlack Software Ltd Reloyalty Reputation Builder Retail Design Solutions Retail Secure Ribot Robert Angell Design International Roma Publications Rondeau Leisure Rota Rupert’s Recipes Ltd Safescan SAV-ECO PACKAGING Say Architects ScreenCloud Sculpture Hospitality SecurePOS Serious Sherlock and Watson Ltd T/A Alfresco365 Shield Consultancy Services UK Shoes For Crews (Europe) Ltd. ShopBox Showpiece Design Limited Simple Order SIS DIGITAL

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Smart Drawer Ltd SmoothMenu SnowShock Softplay Solutions Ltd Soulful Creative soundjack Soundtect Ltd. Spectank SpectrumSG Spin Architecture Stamps Direct Ltd Star Micronics EMEA Stoupid UK Ltd StreetDots Ltd Streetzine Sun Leisure Ltd SupellexUK Ltd Sure-Track Surf & Turf Instant Shelters Ltd Sweetheat Technology Limited Synergy Grill Tablein.co.uk Takeout Insurance Taplause TASTY FIND Tasty Trotter Event Supplies TastyIgniter Testo Limited Tevalis Limited Text Global The Art of Design & The World of Hospitality The Artisan Food Trail The Crucial Sauce Company The Curry Sauce Company The Farm Business Innovation Show The FoodTalk Show The Franchising Centre The Hogg Boss (Peake Products) The Legal Consultant The Mobile Sink Company The Nationwide Caterers Association (NCASS) The Only Way Togo The Sustainable Restaurant Association Ticketmedia Tills Plus TK PACKAGING LTD TM clothing ltd Trade Mark WIzards Trade Mark Wizards Ltd Trademark Eagle Trading Safely Ltd TreatOut turnerbates TWP Design & Build UK Spiral Wine Cellars United Workwear Valoriani UK/Orchard Wood Ovens Veoo Ltd Visualite Vostok VOX WaffleDelight Wallet Circle Warmwave.london Weblib Whitby Morrison Wi-Q Limited wiGroup Williams Refrigeration Wine Corner Wireless Social Yelp YOURCOOK LTD Zioxi Ltd

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PARTNERS & SUPPORTERS We are absolutely delighted to present to you our distinguished line-up of exhibition partners, who themselves are pushing the boundaries of innovation and achievement.

Developing premium bar excellence

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Takeaway Innovation Panel Theatre

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