Operational excellence is vital to any manufacturing organisation to stay
relevant and competitive. It is the relentless pursuit of finding ways to improve
performance and eventually profitability. A focus on continuous improvement is
usually what separates the companies that achieve operational excellence, from
others. Although today operational excellence relates to productivity, efficiency,
and standardisation, in future, it will depend more on growth, innovation, and
customisation. Customers are increasingly demanding products that are smarter, more customised and available on demand. Innovation can help manufacturers iterate faster, customise more, and respond more quickly to market changes. In other words, shorter product cycles and greater
ustomisation will drive the business growth. On the other hand, having an engaged workforce is perhaps the most important factor for reaching operational excellence.
