How To Guide At Fine Art Tapestries, we strive to make doing business with us easy. Your primary contact with our company is through our Customer Service Department. This page is provided as a quick way to see how to contact us and see some of our most important procedures and policies. We appreciate your business. George Clark, President
Become a Customer
Call Customer S er vice today at 1.800.344.3188
Place an Order
Orders under $150, credit card only. Orders may be called in to your customer ser vice representative, faxed at 1.828.859.9940 or e -mailed to sales@purecountr y.com
Visit Us On The Web
Visit our web site to see our complete collection. Point your browser to www.finearttapestries.com
Discuss Your Bill
Call Sheron in accounting at 1.828.394.6538
Minimum Order
O ur minimum order is $100
Returns and Back Orders O ur polic y is in the box below :
All product shipped F.O.B Columbus, NC and subject to the laws of North Carolina Back orders under $50 must be reordered. Product returns subject to a 20% restocking fee. Please call for return authorization. We apologize that we cannot accept returns on seasonal merchandise.
Drop Shipments
Fine Ar t Tapestr ies is happy to drop ship your orders to a client for you. The charge for this is a nominal $5. Please ask your Customer S er vice R epresentative to have the produc t drop shipped for you!
Decoding the Pricing
Example: 018500. The 01 is the minimum quantit y for an order. The 8500 is the wholesale pr ice of $85.00. The pr ices in parentheses are for Canada only.
Please visit our show schedule online at www.finearttapestries.com Key Management Contacts: Cu s tomer S er vice, Vice President: Ann Wether ill • annw@purecountr y.com President and CEO: G eorge Clar k • george@purecountr y.com Chief Operating O fficer : Joe Wood • joew@purecountr y.com National S ales M anager : Rufus Honeycutt • rufush@purecountr y.com Customer S er vice, Vice President: Ann Wether ill • annw@purecountr y.com New Produc t D evelopment: Tr icia Clar k • tr iciac@purecountr y.com S enior Account M anager : Josh Evans • joshe@purecountr y.com