INTRO: We were right at the beginning of the AI revolution, but we already have a good understanding of how artificial intelligence is changing the face of digital marketing. If you are not yet in the bandwagon or are thinking of dipping your toes in the water, you are not alone. Investing in new technology can be intimidating when it is reinforced by complex concepts such as big commitment and machine learning algorithms.
AI can hyper-personalize the customer experience by analyzing their profiles. AI speeds up production of certain types and formats of content. AI-powered software can decide what content to create and when to distribute it. AI can process vast quantities of data and make accurate predictions based on patterns that emerge from it. AI can predict customer behavior and identify and nurture the most valuable leads.