12/8/2020
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Future Of Artificial Intelligence In The Banking Sector (Part-1) From electronic trading platforms to medical diagnosis, robot control, entertainment, education, health, and commerce, Artificial Intelligence (AI) and digital disruption have touched every field in the 21st century. AI has made its presence felt in all walks of life due to its ability to help the user innovate. It has also enabled users to make faster and more informed decisions with an increased amount of efficiency. Of late, the banking sector is becoming an active adapter of artificial intelligence — exploring and implementing this technology in new ways. The penetration of artificial intelligence in the banking sector had been unnoticed and sluggish until the advent of the era of internet banking. One of the first steps was taken in 2015 by Ally Bank (USA) — introducing Ally Assist — a chatbot that could respond to voice and text, make payments on behalf of the customer, give an account summary, monitor savings,
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