Marc Siegel - Summary of Success Marc Siegel, spa impresario, has been an operations focused, non-office sitting, roll-up your sleeves, Corporate and /individual Spa Director. Marc Siegel has consistently exceeded the challenges presented to him, enjoying the process and relationship aspects involved. He achieved this by leveraging a “hands-on” teamwork approach, integrating a passion for the industry with progressive, cutting-edge solutions. Marc Siegel, spa executive has always been driven to consistently exceed guest, management, and owner expectations for unsurpassed guest service and superior profitability and in so doing, has garnered over 16 Condé Nast awards and in excess of 20 Travel + Leisure awards for their Hotel/Resort Spas. Moreover, working and cultivating the surrounding communities of his endeavors has been significant to
Marc Siegel Spa in Miami Beach for example, he was awarded a Proclamation from the Mayor for my efforts. Marc Siegel’s operations operational management included but was not limited to the Fontainebleau Hilton Spa* and Tennis, The Spa of Eden* at the Eden Roc Resort, Sandals Royal Bahamian Spa*, Fiesta American Coral Beach Spa* and Tennis, The Royal St. Lucian Spa* and Fiesta Americana Aeropuerto Spa. Further, Marc Siegel, spa professional, personally crafted/authored 50+ standard operating procedures (SOP) manuals; providing organizational structure, departmental operating protocol, service procedure instructions, retail sales platforms, recreation programming, and personnel guidelines to develop a solid foundation for spas and branded spa platforms. In addition, to the Fortune 500 companies such as IBM, INTEL, American Express and AutoZone for whom Marc Siegel, spa expert, provided unique spa/recreation attendee programming services (for small and large groups), he also worked closely with the NFL, ABC, and NBC in providing such services as well. Moreover, Marc Siegel liaised with the DOM/DOS in the solicitation of the property to such groups, using the Spa, Fitness, Wellness and Recreational offerings as a differentiator between his client’s properties