Remove Malware Guide Read These Important Notes:
Complete ALL of the below steps including the specific cleaning instructions for your Windows Version. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not. If you cannot boot in Normal Boot mode or can boot but not properly run in normal mode but your PC runs in safe boot mode, you can ignore our note about Normal Startup and just complete as much as you can in safe boot mode. Some programs may not install in safe boot mode. If you cannot download required programs on the infected PC, download them using another PC and copy them to the infected PC via CD or USB drive. Do you want your PC fixed?? If yes then attempt to finish everything requested. Please do not cheat by skipping any steps. Attempt to run ALL steps in the READ & RUN ME. The only steps you should skip are ones that you are blocked from running by your problems. o
You are only hurting yourself and you will waste more time in the long run if you ignore or skip steps.
Once you start this cleaning process to remove your malware please do not do anything to your PC except what is requested in this procedure. Do not install anything on your own and do not run other scans.
Step 1: Getting Started
Please begin by reading our Forum Rules and Guidelines If you are here because your PC is booting or running slowly, remember that this is a malware removal guide and not a cure all for slow PC's guide. o
A slow PC is not always caused by malware. It could just be due to what you run! Or it could be an inadequate amount of memory. We recommend a MINIMUM of 1 GB for Windows XP and 2 GB for Vista or Windows 7.
o
If you have less than the above amount of memory and we do not find any malware, we will be telling you to install more memory or uninstall applications that use memory full time..