JUNE 2021
MEET
THE DOUGLAS FAMILY T H E P U B L I C AT I O N F O R T H E R E S I D E N T S O F H A R M O N Y A PUBLICATION OF QUANTUM MARKETING COMMUNICATIONS, LLC Photo by Bill Bokunic
LETTER FROM THE PUBLISHER
JUNE 2021
A publication of Quantum Marketing Communications, LLC www.QMCWorld.com
PUBLISHER & CEO
Welcome to the June 2021 edition of Harmony Life Magazine.
Bill Bokunic 321.331.6398 Bill@QMCWorld.com
Harmony Life Magazine is produced by residents for residents. Please feel free to message me directly with content and pictures: Bill@QMCWorld.com
GRAPHIC DESIGN
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COVER PHOTOGRAPHY
Please welcome Levee Liquor as a supporter to the magazine. Levee DELIVERS to Harmony. Look for their advertisement in this issue.
Bill Bokunic
Harmony Life Magazine is looking for families to be featured on the cover of our publication. Please email me directly if you are interested or would like to nominate a family.
CONTRIBUTORS
Steve Berube HROA President, CDD Board Member Jeanine Corcoran The Corcoran Connection
See you in July!
Kerul Kassel, PHD
Bill Bokunic Publisher Bill@QMCWorld.com
Hamony CDD Board Member
Teresa Kramer
Chair, Hamony CDD
Stephanie Milfeld Z&Q–A Children's Boutique
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The opinions expressed in the Harmony Life Magazine articles are those of the author(s) and do not reflect the opinions of Quantum Marketing Communications, Harmony Life Magazine or the Publisher. Harmony Life Magazine, Quantum Marketing Communications, LLC and the Publisher can, in no way whatsoever, be held responsible for the content of such views, nor can it be held liable for any direct or indirect damage that may arise from such views. All rights reserved. No part of any Quantum Marketing Communications, LLC published work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher.
Harmony Life Magazine
CONTACT INFO FOR RESIDENTS CDD HarmonyCDD.org, 407-566-1935 Teresa, Dan, Steve, Mike, or Kerul@HarmonyCDD.org SHERIFF, NON-EMERGENCY 407-348-2222 HROA
Association Solutions, 811 Mabette St., Kissimmee 407-847-2280, MyHOASolution.com
CONDOS HOA
Sentry Management, 407-846-6323
TOWNHOMES HOA HARMONY DEVELOPER OFFICE
Association Solutions, 811 Mabette St., Kissimmee 407-847-2280, MyHOASolution.com 407-891-8358, HarmonyFL.com
SPECTRUM CABLE / INTERNET
877-892-3279
CENTURY LINK CABLE / INTERNET
866-314-4148
OUC ELECTRIC
407-957-7373
ADVANCED DISPOSAL – OSCEOLA 407-605-3892 3501 Pug Mill Rd. Kissimmee, FL 34741 OsceolaFL@advanceddisposal.com OSCEOLA COUNTY COUNTY COMMISSIONER RICKY BOOTH
Osceola.org “Citizen Action Center” ricky.booth@osceola.org
COVER STORY
to school. Very convenient as they’re very busy in middle school and high school sports. What is your favorite weekend activity? G You’ll often find us at a fast pitch softball tournament with our daughter Quinn, or I’m coaching Ansley in basketball at our civic center league. If we’re home, we like to be at the pool.
THE DOUGLAS FAMILY
What is… Your name? Kevin Douglas. Your spouse’s name? Jamie. Your children’s names? Quinn, 16 and Ansley, 13. Your pet’s names? Saylor, and American Staffordshire.
When did you move to Harmony? October 2018. What street do you live on? Clay Brick Road. What do you love most about Harmony? We are within walking distance to my children’s schools, wife’s work, pools, friends, and neighbors, and so many beautiful surroundings. What are your kids’ favorite things about Harmony? They have many friends that they can walk or ride bikes with, go to the pools with, and even just hang out to complete homework assignments together. Where did you move from? Jamie is a 2 Harmony Life Magazine | June 2021
multigenerational Florida Native. My family is from Ohio but I moved here when I was about 5 or 6. What do you miss most? Honestly, Central Florida has always seemed like home to me. Our house before moving to Harmony was just a few miles away in Bay lake Ranch. What is your background? I work for the City of St. Cloud as a driver/collector, and Jamie works at our Community School as a 2nd grade teacher and loves it. What is a good story about Harmony? There are a lot that could be mentioned—so many people are always friendly and there are a lot of good people here. What is unusual or unique about Harmony, in comparison to your previous home? We run into many of Jamie’s students (present and past) around the community and she loves it. Our girls grew up at HCS and it was great for us to move into the community where they go
Do you do any charity or non-profit work? Y Jamie is a part of HCS’ PTO & SAC, and I coach Ron Riley basketball. The PTO meets only once a month and would love for all of our Harmony residents with children attending the schools to come and join; get involved in any way you can! Do you have a cause or business that you would like to promote? Our daughter, Quinn, is a young entrepreneur and has a small business you can find on Instagram called, @charming.roots. She makes the MOST adorable Longhorn earrings and key chains! What do you do for fun? We watch our girls play sports, swim, walk our dog (with a bag every time—of course! haha). What was the last movie that you have seen in the theatre? We saw the most recent Tom and Jerry movie. What is your favorite TV Show? We always seem to have the “Big Bang Theory” playing in our house. Also, during the summer, we love “Big Brother.” Who is your role model and why? Jamie loves Ron Clark, a famous teacher/school owner in Georgia with a very different type of classroom/teaching approach. What else should we know about you or your family? We just celebrated our 20th wedding anniversary in February. n
BILL BOKUNIC
MEET
Is there a neighbor experience you are most proud of? One of our neighbors down the street met me and asked for a high school softball schedule. He made it to every home game he could, just to support our girls.
FOR SALE
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UNDER CONTRACT 6824 Butterfly Dr 6 Bed | 3 Bath 2634 sq ft by Jeanine Corcoran
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3529 Clay Brick Rd 4 Bed | 2.5 Bath 2085 sq ft by Jeanine Corcoran Sold by William Bokunic
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6822 Butterfly Dr 3 Bed | 2.5 Bath 2186 sq ft by Jeanine Corcoran
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UNDER CONTRACT UNDER CONTRACT 7002 Cupseed Ln 3 Bed | 2.5 Bath 2514 sq ft by Kristin Van der Snel
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Jeanine Corcoran - Broker | Owner The Corcoran Connection 407-953-9118 - office 407-922-3308 - cell Jeanine@TheCorcoranConnection.com TheCorcoranConnection.com Connect with us on Social Media!
NOTES FROM THE CHAIR By Teresa Kramer Chair, Harmony Community Development District
IT'S BUDGET TIME!
O
n Thursday, May 27th, the Harmony CDD conducted the Budget Workshop for the fiscal year that starts on October 1, 2021 and runs through September 30, 2022. Good News—we were able to keep our budget balanced without raising your assessments. However, to continue this trend, as costs continue to increase and our aging infrastructure needs more and more attention, we will have to plan carefully and ensure that we save now for future expenses. Unfortunately, Community Development Districts, unlike local governments, do not see revenues increase as more of their vacant lands develop. The reason for this is that the privately owned lands, developed or undeveloped, within the District were assessed a certain amount for both debt service and operations and maintenance when the District was first formed. That’s right, the owners of the undeveloped lands have been paying their share of CDD fees since the beginning. For example, the land on which the Enclaves is being built paid just over $240,000 in CDD fees last year. Even though it will be subdivided and under a lot of different ownerships later this year, the total revenue from the Enclaves will still be the same, because when a vacant parcel is finally developed, that parcel’s CDD fee is divided among the new owners of the now smaller lots. Also new development means new landscaping to be mowed and watered, new stormwater ponds to be maintained, new streetlights to be powered, and more usage of our community amenities, therefore more
maintenance and replacement expenses. Because of this financing structure, our revenues remain relatively stable year to year, while our expenses steadily increase with each year of ever increasing prices and each new neighborhood that is brought online. Assessment increases are the only way that a CDD can raise significant revenues and all of us would like to avoid those if at all possible. A second big budget concern is our aging infrastructure; nothing lasts forever. As many of you know, the central part of Harmony, from the Town Center, Ashley Park, and Schoolhouse Road to Five Oaks Drive and Cat Brier Trail, is from 15 to 20 years old. Homeowners in these areas are having to replace roofs and get 4-Point inspections to keep their insurance costs down. Just as our homes are aging and parts of them have to be maintained, upgraded, or replaced, so are Harmony’s alleyways (over $100,000 to mill and repave in Neighborhoods C-1&2 only), playgrounds ($30,000 per play structure), our sports fields and basketball court, our foot bridges ($35,000 to re-deck), our pools (both need resurfacing and repair at appx. $40,000), our docks and finger piers, our streetlights, our sidewalks, our stormwater pipes and ponds ($40,000 to fix each major connection break and we have lots of connections), and our boats (new rescue boat $15,000, without a motor) and vehicles ($11,200 per staff vehicle). As you can see from these examples, these repair and replacement costs add up quickly. BUT, you say, you have been told that we have $1.4 million dollars that is not designated for anything particular and that we can spend it on new recreational facilities like miniature golf courses or new pools or community centers. That’s just not true. First, we must keep an Operating Reserve equal to 3 months of our operating expenses available at all times so this year that accounts for almost $430,000 of the $1.4 million. We are down to $970,000. Then we have $302,000 in Reserve for milling and resurfacing of alleyways and replacement of buckling sidewalks. Now we are down to $668,000. A paltry $53,000 is all we have set aside for the multitude of other Renewal and Replacement mentioned in the paragraph above. That amount won’t even cover all the repairs and resurfacing our two existing pools need. And, we also have a debt service of over $370,000 ($272,000 if paid in full this year) owed on VC-1, the entry property to our boat docks. So, what should we do with the approximately $300,000 remaining? To help us answer that question and to be fiscally responsible to you the property owners, the CDD Board will, at our June 24th meeting, be reviewing bids to have a Reserve Study conducted by professionals to determine how much of our remaining revenues should be set aside for future needs.
PLANNING TO KEEP HARMONY FINANCIALLY SOLVENT
When a Reserve Study is done, a firm is hired that will bring in professionals with expertise in evaluating, valuing, and determining the remaining life of a community’s infrastructure and assets. They will come to Harmony and do an onsite inspection of everything the Harmony CDD owns and is responsible for. They will then assess Harmony’s current reserve accounts and compare the funds available to the funds needed for future repair or replacement. This will result in a recommendation of how much money Harmony will need to set aside each year to meet our future repair and replacement needs. It will also provide Harmony with a prioritized schedule of capital improvement projects and a reserve funding plan to pay for them over the next 30 years, also known as a Capital Improvements Plan (CIP). This CIP then becomes the center point of future planning for Harmony. We will know what we have, what condition each part of our Community is in, and when and how much it will cost to keep everything in good working order. Once we know the answer to “when and how much” for what we currently have, we can then responsibly determine what new amenities we might want and what they will cost each of us to build, operate, and maintain them into the future. n 4 Harmony Life Magazine | June 2021
We Need Quality Pre-Owned Vehicles! Are you looking to sell your current vehicle? Do you know someone that is? We welcome all opportunities to buy pre-owned vehicles and will pay above market value.
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407-892-2141 WWW.KISSELBACKFORD.COM June 2021 | Harmony Life Magazine 5
DID YOU KNOW?
D
By Kerul Kassel PHD Hamony CDD Board Member
ID YOU KNOW that Harmony was designed to promote the peaceful coexistence of human and animal residents within the community while striking a balance between the preservation, use and enjoyment of Harmony's natural areas? Even though we are now in the “rainy season” you’ve probably noticed that we have been in a drought for several months now. Drought or not, our “green” Harmony values mean conserving resources such as energy, water, and protecting lands. Did you know that of all the water on Earth, more than 99 percent of Earth's water is unusable by humans and many other living things? It seems extraordinary that the water that supports all terrestrial, as well as aquatic, life on our planet is actually so scarce! With this alarming realization comes a recognition that we have to utilize this resource very wisely. An important first step is to educate ourselves and future generations of citizens. The water for Florida comes from the Floridan Aquifer, which is one of the world's most productive aquifers[2] and supplies drinking water for nearly 10 million people.[3] According to the United States Geological Survey, total withdrawals from the Floridan aquifer system in 2000 were ranked 5th highest of all principal aquifers in the nation at 3,640 million gallons per day. But it is not an inexhaustible supply. With all the development going on over the last 20 years, and with a recent increasing pace, it’s up to each of us to do our part to conserve this precious resource. A personal benefit is that you can save money on your utility bill, but water conservation helps prevent water pollution in nearby lakes, rivers, and local watersheds. Conserving water also prevents greenhouse gas emissions associated with treating and distributing water. Most of the water we use ends up going down the drain. While we have recycled water here in Harmony, it requires additional water and plenty of energy to process it so it can be used on our landscapes, but we still can’t drink it. Here are a few tips for painlessly reducing your water usage. First, only do full loads of laundry, when possible, and when it comes time to replace your washing machine, select a high-efficiency washer. Laundering in cold water has the added benefit of reducing energy to heat it and most detergents these days clean more efficiently in cold water. In the bathroom, don’t use the toilet as a trash can or ash tray; try to avoid wasting gallons of water with each flush—put that stuff in the trash can instead. Install a low or dual flush model which is designed to save water, or if that’s not a current option, put one or more filled bottles in the tank to displace some of the flush water, out of the way of the flapper, of course. In the shower, considering installing a reducedflow showerhead. These days they are designed to have pretty satisfying water pressure. Of course, a shorter shower, or one where you turn off the water while shampooing or soaping up, will help conserve water, too! At the sink, you might consider installing a low-flow or swiveling aerator in your faucets, turn off the water while brushing your teeth, and, best of all, use the dishwasher instead of hand-washing dishes. That’s a time-saver as well as a water-saver. Water-saving practices and features can reduce your in-home water use by 35%. This means the average household, which uses 130,000 gallons per year, could save 44,00 gallons of water per year. On a daily basis, the average household, using 350 gallons per day, could save 125 gallons of water per day. The average individual, currently using 70 gallons per day, could save 25 gallons of water per day. For more tips on conserving water, an internet search for “conserving water” will bring up many more tips for doing so inside and outside your home. n
6 Harmony Life Magazine | June 2021
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June 2021 | Harmony Life Magazine 7
HROA RAMBLINGS
T
By Steve Berube HROA President, CDD Board Member
hough the HROA generally does its business in the background (quietly) it does do many things which affect you; if you are not aware of its activities, it’s working perfectly.
To that end, let’s discuss finances. The latest financial documents show that we are under anticipated spending levels and slightly above income levels. We also are carrying just under $100,000 in reserve cash. That’s an important number because over the last few years we’ve either reduced your dues or kept them flat—the idea being to reduce that cash account—which was over $150,000— because it is your money. It should be noted that this HROA owns nothing so there is no reason to have a large “rainy-day” fund, hence the reductions to put some of that money back in your pocket. Of course, something called a pandemic came along and limited spending in many areas, so more cash has built. Also note that our aggressive collection efforts have reduced delinquencies to around $5,000, which is a stellar number considering that 3 years ago it was about $63,000. We also budgeted additional
funds for social activities; though they are slowly returning to normal, they were stagnant for many months. Missing an election saved money too. So here we are with plenty of money and it’s budget time. Looking forward, we know that we will have an election this year; its exact cost is unknown but depends on how many mailings it takes to get it accomplished; a good estimate is $5-7,000; insurance continues to increase every year and is now a major line item in every HOA Budget. And let’s not forget mailboxes!! Yes, mailboxes. This is still evolving and certainly did not go as anticipated. The first difficulty being the very low “take rate” of mailbox refurbishments. Combined with a rather subjective “needs work” or “doesn’t need work” by the contractor, we have quite the hodgepodge sitting on the posts. As this is written, we’re still working out the next steps to uniformity. My recommendation is to simply replace all of them but there is worry that someone might file a lawsuit because we gave them a new mailbox. Yes, really!! So, there will be an expense here. And then there’s Christmas. Christmas? Yes—as in lights. A number of residents have expressed wishes for an expanded Christmas light display so we will expand the offerings this year. It doesn’t take long to spend $10,000 on lights but they are the gift that keeps on giving, right? Right. So expect more this year. Let’s not forget Jennifer and the various social activities she puts on— all of which costs money. Based on your feedback, each year we provide more funding so she can put on more—and bigger—events. I mentioned it’s budget time and you now have a snapshot of large spending items; you also read that we’ve got lots of cash—both of which are good. But it’s important to remember that we spend more than we collect every year; that’s how we’ve been reducing that large cash reserve every year. Budgeting to cover the next 18 month period is a bit of a guess; so, while I’d like to keep dues flat for one more year, we’re getting close to the point where prudence says we might need to increase. The good news is that if there is an increase, it will be limited to 5%. For most owners, 5% is less than $5 a year. Moving on, we will hold an Annual Meeting/ Election this year in October. As last year’s election was cancelled due to the pandemic, this will be a “double” election, meaning all seven seats will be up for election. The top 4 vote-getters will be elected to 2-year terms and the next 3 will be 1-year terms. As this is written, guidance is suggesting a return to public meetings in September so the Annual Meeting will likely be immediately followed by a regular meeting to organize the new Board. That Board will then make the decision as to the next regular meeting. Given that November and December are holiday months, I think that January is likely the next regular meeting. Another issue that causes much heartburn is PAINT—as in house colors. As you might know, there is an “approved color scheme book” at Sherwin-Williams. Side note: said color book is now available online and at the Association Solutions office in Kissimmee. Back to the book: for many years, your choices were left to the Manager/Design Committee to determine whether they “fit” the area and were “tasteful.” Very subjective indeed—and heartburn-causing. So, the group of residents comprising the Design Committee put in the time to assemble the current color book. Again, very subjective, but it was a start and has been updated at least once. I was against this book because of its subjectivity as well as the need for regular updates to keep up with color trends. Nonetheless, it became the approval standard, so what’s the problem? Well, it seems that a fair percentage of requests ask to mix colors from different schemes; this is generally not approved for many reasons including the desire for uniformity. It is important to remember that residents asked for a book, residents assembled the book and now residents are living with the book—and some aren’t pleased—though most are. Please take a minute and let me know your thoughts on this. Thanks for reading—please stay safe! n
8 Harmony Life Magazine | June 2021
The opinions expressed in the Harmony Life Magazine articles are those of the author(s) and do not reflect the opinions of Quantum Marketing Communications, Harmony Life Magazine or the Publisher.
How to Get the Most Out of Medicare By Kim Kirsch Insurance Broker / District Manager, Healthcare Solutions Team
B
efore we dive into our money-saving tips, it’s important that we take a minute to understand the two different types of Medicare: Original Medicare and Medicare Advantage.
1. Choose Your Medicare Option
Original Medicare essentially consists of Part A (hospital insurance) and Part B (outpatient services). For most people, Part A is free while Part B has a monthly premium. Original Medicare is offered by the federal government and has no annual out-of-pocket max. With this option, you’ll need Plan G and Part D to offset the majority of the out-of-pocket costs.
Of course, there are downsides to a Medicare Advantage plan too. Because Original Medicare is offered by the government, it’s accepted by a wide array of doctors and hospitals. Medicare Advantage, on the other hand, is limited to a smaller network of practitioners. Medicare Advantage plans also typically require referrals for specialists and can require higher copays for certain services, unless you are on a PPO plan, which does not require a referral to see a specialist.
Medicare Advantage, on the other hand, is offered by private insurance companies and is growing in popularity. In fact, more than 1 in 3 Americans chose Medicare Advantage over Original Medicare in 2020. Medicare Advantage basically combines everything from Parts A and B into one plan and often includes prescription drug coverage, so no other supplements are needed.
The greatest benefit of a Medicare Advantage plan is that it has an annual out-of-pocket max, as opposed to Original Medicare. That alone can save money.
2. Review What Your Medicare Plan Covers
Regularly review your Medicare benefits and make sure that you’re not missing anything. For example, Medicare Advantage plans often offer $0 copays for telehealth visits and some UnitedHealthcare Medicare plans provide free access to
a fitness program (Renew Active) that includes a gym membership, virtual group fitness classes, an online brain health program, and more.
3. Shop Around Every Year
Make sure you shop around for plans every single year. Coverage options and the prices for those plans can shift substantially from year to year, which is why it’s so vital to examine your options on an annual basis.
Do You Want to Get the Most Out of Medicare?
As health insurance brokers and experts, we can guide you through every step of the Medicare process — from advising you on Original Medicare vs. Medicare Advantage and finding you the best value plan every year, to helping you understand and take advantage of all of your Medicare benefits. To speak with an expert on our team and get a free assessment, call us at 407-80-3462. n
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10 Harmony Life Magazine | June 2021
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LET YOUR LIGHT SHINE BRIGHT! By Stephanie Milfeld
S
It might have been something someone said at school, it might be that she is just getting older and noticing gender specific toys/clothing/etc., or maybe it was completely random. But, can we PLEASE stop teaching children that they are to stay within gender norms. I understand this is a HARD battle to fight, especially against companies like Disney and Playmobil who have VERY SPECIFIC toys for boys and girls, but as we are raising a new generation of children, we need to do better. The big companies need to do better. It shouldn’t be so hard to find clothing for my little girl that has Marshall or Chase on it, and not just the girl characters from Paw Patrol. Why is it that you can find all sorts of swim trunks with Lightning McQueen but not any girls swimsuits? Boys like flippy sequins too, why don’t more of their clothes have them? When a little boy picks up a baby doll and is rocking it to sleep, is it really that out of the ordinary to see him pretending to be a father? Not every boy item needs to be blue or red, and not every girl item needs to be pink and purple. Boys shouldn’t be nervous to say their favorite color is pink, or for girls to say they like monster trucks and dinosaurs. Let kids be kids, and next time your child wants to pick out a toy or clothing, let them express themselves without pushing a gender norm one way or the other on them. If you hear them say that a race track is for boys or those princess dresses are for girls, let them know they are for anyone who likes them no matter if they are a boy or a girl. Be who you want to be and let your light shine bright! n Stephanie Milfeld Z and Q – A Children’s Boutique 1037 New York Ave. • Saint Cloud, FL 34769 www.zandq.com • @zandqboutique 12 Harmony Life Magazine | June 2021
COURTESY STEPHANIE MILFELD
o, Quinn (3) outgrew her tennis shoes (as children tend to do) and I had to take her to the store to get new ones. Which of course led to the light-up shoes because OBVIOUSLY those are a must have. She REALLY wanted these Lightning McQueen black and red light-up shoes. So we found her size and I suggested getting a second pair of shoes—because when I tell you this kid is hard on her shoes, boy do I mean it! She found another pair of shoes and then stops and points to the Lightning McQueen shoes and she tells me, “But mom, those shoes are for boys.” I stopped and I looked at her and I said, “No baby, those are Lightning McQueen shoes, they are not BOY shoes.” She points to the pink Minnie shoes and says, “Those shoes are for girls.” I stopped again, taking a deep breath thinking how to best handle the situation and said, “No, those are Minnie Mouse shoes and they are for anyone who likes Minnie Mouse. If a boy likes Minnie Mouse and wants to wear those shoes he can buy them, and if a girl likes Minnie Mouse and wants those shoes, she can buy them.” I was at eye level with her at this point and I said, “Quinny, which shoes do YOU like?” She pointed to the Lightning McQueen shoes, and I said, “Then THOSE are the shoes we will get,” and gave her a kiss on the head.
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Kerry L Scott, CRPC®
Member SIPC
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Financial Advisor
4115 Neptune Rd St Cloud, FL 34769 407-498-0147
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Orlando Health St. Cloud Hospital Announces Two New Leaders
The 84-bed hospital in Osceola County, Florida will have a new COO and CQO
O
She earned a Bachelor of Science from Georgetown University, and a Master of Public Health from George Washington University in Washington, D.C. Dr. Sharma earned her medical degree from New York Medical College and completed an internal medicine residency at Georgetown University Hospital. She has completed a National Cancer Institute internship on cell biology and a research fellowship at the National Institute of Neurological Disorders and Stroke in Washington, D.C. During her time in that city, she was an Americorps volunteer managing a medical clinic that served an at-risk patient population. n
“These are key roles as they are integral in helping us execute on our mission to deliver the highest quality of care,” Ms. Entin said. “These individuals are accomplished leaders who I’m confident will excel in their respective areas.” Marc Lillis assumed the role of COO on April 19. Mr. Lillis is a seasoned health care executive with over 15 years of experience in leading hospital operations. The new role is a promotion for Mr. Lillis who was previously an allied health and support services administrator at Orlando Health – Health Central Hospital.
Marc Lillis, chief operating officer.
During his tenure at Orlando Health – Health Central, Mr. Lillis was responsible for overseeing the daily operations of the hospital including new construction projects. He also served as administrator of support services from 2016 to 2018 and before that director of supply chain from 2010 to 2016. Prior to joining Orlando Health, Mr. Lillis held various leadership roles at Valley View Hospital in Glenwood Springs, Colorado. He earned a Bachelor of Science in Marketing, specializing in supply chain management from Florida State University, and an MBA from Western Governors University. Aparna Sharma, MD, will be the hospital’s new CQO beginning April 26. Dr. Sharma brings outstanding clinical expertise with internal medicine and research experience, as well as quality leadership excellence to this role. Previously, she was based at Orlando Health Dr. P. Philips Hospital where she served on the medical staff as physician advisor. 14 Harmony Life Magazine | June 2021
Aparna Sharma, MD, chief quality officer.
Dr. Sharma worked at Northwell Health Glen Cove Hospital in New York for six years. There she completed Six Sigma training and launched a process improvement project, successfully improving the hospital’s discharge efficiency. She also led a sepsis task force to improve care and was a member of the response team for specialized training for infectious disease outbreaks.
About Orlando Health: Orlando Health, headquartered in Orlando, Florida, is a not-for-profit healthcare organization with $7.1 billion of assets under management that serves the southeastern United States. Founded more than 100 years ago, the healthcare system is recognized around the world for its pediatric and adult Level One Trauma program as well as the only state-accredited Level Two Adult Trauma Center in Pinellas County. It is the home of the nation’s largest neonatal intensive care unit under one roof, the only system in the southeast to offer open fetal surgery to repair the most severe forms of spina bifida, the site of an Olympic athlete training facility and operator of one of the largest and highest performing clinically integrated networks in the region. Orlando Health is a statutory teaching system that pioneers life-changing medical research. The 3,200-bed system includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer and heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. In FY20, Orlando Health served nearly 150,000 inpatients and nearly 3.1 million outpatients. During that same time period, Orlando Health provided approximately $760 million in total value to the communities it serves in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at http://www.orlandohealth.com, or follow us on LinkedIn, Facebook, Instagram and Twitter @orlandohealth.
COURTESY ORLANDO HEALTH ST. CLOUD HOSPITAL
rlando Health St. Cloud Hospital announced the appointment of a new chief operating officer (COO) and chief quality officer (CQO) to strengthen clinical operations and innovation, as well as support a culture of continuous improvement. Both executive leaders will report directly to the president of the hospital, Ohme Entin.
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