www.courses4forces.co.uk TM
Autumn 2015
COURSES 4 FORCES The only independent dedicated Enhanced Learning Credits magazine and website
Raise the bar with your ELC
Distributed to all MoD Units by BFPO under contract
Nuco TTraining raining Instructor Profile
Robert McEwan I was told I was on tranche 3 of the redundancy list of the army cuts back in January 2013 which had taken me by surprise as the army was all I knew after 20 years, joining when I was just 18. I was at that time in my final year posted to RAF St Mawgan Defence Sere Training organization (DSTO) as a survival instructor in Cornwall.
recommended by other guys within DSTO who had qualified through courses with Nuco, so I gave them a ring and booked on their First Aid at Work instructor course in Portsmouth.
would not have had the opportunity to secure
I had two options; wait until June to find out if I was selected for compulsory redundancy and be out the following year, or volunteer for redundancy, which would give me only 6 months to find a different career path. I chose the latter, to just take the bull by the horns and putting my destiny in my own hands. However there was only one problem with it, what was I going to do?!
The more I spoke about my resettlement plans the more people I found who had done training with Nuco. That gave me confidence with my decision. Nuco Training made the process of using my ELC painless, as at the time I didn’t really know the procedure.
the First Aid at Work syllabus in order for them
I connected with old pals who had gotten out previously, seeing the lay of the civilian land and gaining some advice on what worked for them on the outside. Doing that just confused me even more as some guys had just decided for the easy life doing mundane jobs, to the other extreme of guys emigrating abroad. I certainly was not ready for the mundane easy low pay jobs (not yet anyway) and moving abroad was not something that interested me either. It had taken a few weeks until I attended a C.T.W. where I met someone who said to me “First F Aid and Health & Safety Safe is where the money is and it’s only going to get bigger”” It was from that conversation I decided to go down that path and get myself qualified in both subjects before my discharge. This was where I found NUCO, who I had never heard of at the time, however was
After the course I had a query so rang NUCO to discuss the matter and it came out that their Head Office was in St Austell, only 10 minutes from me. As a newly qualified instructor I was offered to pop round for a coffee and have a chat about how we could support each other in running courses in the future. Before I knew it we had a rapport that quickly became an offer to work as a lead trainer for NUCO running the exact same instructor courses that I attended. This included the new Teaching qualification E&T that replaced PTLLS. They trained me to their standard and before I knew it I was up and down the country delivering five day instructor courses back to back, to the point where I had to turn other work away. This opportunity led on to a fantastic job abroad in the security industry for me. The job I am now doing is all down to the qualifications and experience that NUCO equipped me with. Had it not been for their training and support I
the job I am now in. I have been running courses out in LIBYA and IRAQ, training and certifying local national staff and oil & gas workers alike in to be compliant for their respective companies, which is big business. Not only am I working in the security industry, I am certifying people within it, and with Nuco’s ongoing suppo su rt I can confidently de eliver training ning ng anywhere, a which makes me valu uable to m my employers and helps me stand out compared mpar pared to the next man. NUCO has bee en ou outstan nding with their heir support in assisting m me w when ou ut in these se countries, giving me everything everry ything fro fr m certi tification, online support, company mp pany logos p logo on certificates, ertificate the list goes on. Even if I decide e to call all it a day da doing this current jo ob I have confidence ence in returning r to the UK and ea ar arning from training, ning, as Nuco will always offer c co ourses to good instructo instruct rs. For those undecided und u ndecided on what to do and what colours to naiil to the t mast? m I would seriously serriously y consider c co giving NUCO Training a calll and do what I did, as First Aid and H&S train ning is alw ways s going go to be in demand. Not only that, but having ng the ability to run courses, the ability to certify your training is like gold dust!! For me it was covered with an ELC claim, but I would strongly recommend it to help you find employment.
BECOME FIRST BE COME A FIRS T AID INSTRUCTOR INSTRUCTOR SStart tart your your career career with one ooff our Level Level 3 First First Instructor Aid Ins tructor Courses Courses Nuc Training hold monthly courses courses thoughout Nucoo Training the UK, view view our website website no now w ttoo find out mor moree about our extensive extensive range range of of courses courses and ho how w yyou ou ccan an bec become ome a First First Aid Ins Instructor. tructor.
Visit Visit www.nucotraining.com www.nucotraining.com
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NIN G CES S
Contents
Contents 4
Enhanced learning credits – what they are and how to claim them
8
Distance learning
14
Your questions answered
18
Using learning credits with individual resettlement training costs
24
View from the Ministry
31
Enhanced learning credits: dos and don’ts
32
Approved providers and preferred suppliers – the differences
34
The ELC claims process for those who are no longer in the Armed Forces
36
Exemption from taxation for payments made to Service leavers under the Enhanced Learning Credits scheme
38
Course notes
50
Index to advertisers
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COURSES 4 FORCES
Courses 4 Forces and the Courses 4 Forces logo are registered trade marks of Bulldog Publishing Limited Unit B4, Beech House, Melbourn Science Park, Melbourn, Herts SG8 6HB Telephone: 01763 268120 Fax: 01763 268129 Email: info@questonline.co.uk www.courses4forces.co.uk EDITOR Lynn Brown ADVERTISEMENT SALES MANAGER David Lidbury DISTRIBUTION Martin Sells DIRECTORS Peter Threlfall (Chairman) Bruce Hodge (Managing) Roger Dalzell DESIGN AND PRODUCTION CB Creative Limited Tel: 01223 750566 www.cb2creative.com Every effort has been made to ensure accuracy of information at the time of going to press. The Publishers can take no responsibility for inaccuracies due to changes after that date, nor can they accept responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. Whilst every care is taken with artwork or film supplies, the Publishers cannot be held responsible for any loss or damage. The opinions expressed are those of the individual authors and not necessarily of the Publishers. All advertisements are accepted only on the grounds that they comply with the terms of the Trade Descriptions Act 1968 and all other relevant legislation. Inclusion of an advertisement cannot be construed as an endorsement for the advertiser or the product by the Publishers, their employees or agents. The Publishers cannot accept responsibility for any transaction between readers and advertisers. © All rights reserved. Not to be resold, lent, hired-out or otherwise reproduced or transmitted in any form or by any means without the prior permission of the Publisher. Courses 4 Forces and Bulldog Publishing Limited are registered under the Data Protection Act (1984) registration number PX4096798
COURSES4FORCES / Autumn 2015
3
Enhanced learning credits – what they are and how to claim them
ENHANCED LEARNING CREDITS – what they are and how to claim them
(For a full explanation of ELC see Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills) nhanced learning credits (ELC) are a very attractive addition to the MoD’s allowances, and users must ensure that they follow the letter and spirit of the regulations that govern them. In outline, individuals join the scheme, complete some years of service and then draw down cash to support approved learning.
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Joining Those wishing to join the scheme must be in the Armed Forces. All recruits can register during their first year of service, with a further registration window between the eight‐year and the eight‐and‐a‐half‐year point; forms are available from education staffs,* learning and education centres, and the ELC Administration Service (ELCAS) website at www.enhancedlearning credits.com. Registration date in the first 12 months will be the actual date the form is submitted. Registration date in the post‐ eight‐year window will be the dated from the eight‐year service point. People already serving at 1 April 2003 who registered by 1 April 2004 will have their eligible service reckoned from 1 April
2000 or their date of enlistment, whichever is the later. People who joined on or after 1 April 2003 and joined the scheme during their first year of service will have their eligible service reckoned from their date of enlistment. No service before 1 April 2000 can be taken into account under the scheme.
Length of service required Before being allowed to make an ELC claim at the lower level (currently up to £1,000), an individual must have at least four years’ service. Before being allowed a claim at the higher rate (currently up to £2,000), they must have completed eight years’ service. This service period must be complete before starting the learning for which ELC will be claimed, and the latest date for making a claim is ten years after leaving the Services.
ELC awards ELC may be claimed for a maximum of three separate years, which do not have to run consecutively, and may also be a combination of both higher and lower levels. They may also be claimed for the same learning course if it continues for over a year or for different learning purposes for each year. If one course combines with others for a single learning purpose they
can be combined to claim ELC. Only one ELC claim can be made in any one financial year (April to March). Individuals must make a contribution to their learning of at least 20% of the cost. The ELC element includes VAT but excludes travel, accommodation, food, books and materials. There is no entitlement to travel at public expense for ELC training activity, unless the ELC is drawn for resettlement purposes. (Authority to travel at public expense for resettlement training is in accordance with JSP752, Ch. 4.) The learning purpose must benefit the Service and advance the individual’s development plans. Claimants must plan their personal development, often best demonstrated through a personal development record. The individual resettlement training costs (IRTC) grant may be used in addition to ELC to pay towards the cost of the same learning activity where the activity fully meets the ELC scheme criteria (i.e. the pursuit of a nationally recognised qualification at level 3 and above delivered by an ELC approved provider). Learning must be cost‐effective and authorised, and the provider must be an approved provider. Documentary proof that learning has taken place will be needed for claims. Continued on page 6
* Where the phrase ‘education staff(s)’ is used in this publication it is to be interpreted throughout as referring to all Army Learning and Development Officers (LDOs) and Individual Education and Resettlement Officers (IEROs), RAF Learning Centre and Education Staff, and RN/RM Education & Resettlement Officers (EROs), and Naval Education and Training Service (Operations) Officers (NETSOs).
4
Autumn 2015 / COURSES4FORCES
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study n s i th r e u ou b e Se tsm em r v Po th No 26
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Enhanced learning credits – what they are and how to claim them
Tax Most work‐related learning undertaken during service will not be treated as income or a taxable benefit. With effect from September 2012, ELC payments to Service leavers (SL) were also exempted from tax.
Advice Before deciding on learning, people should consider: ● its relevance to their personal development plan ● their ability to undertake the course ● likely disruptions from service requirements ● the flexibility of the study method. Individuals must discuss their plans with their line manager and education adviser before making any financial commitment. Withdrawal once payment has been made due to foreseeable postings/Service activities will usually result in no further claims being allowed. If unexpected Service or compassionate reasons cause withdrawal, ELC may be carried forward for two years or a refund may be possible and an extra ELC authorised. All cases will be judged on their merits. The cancellation and reinstatement process is published in JSP898 – Defence Direction and Guidance on Training, Education and Skills. It is
6
Autumn 2015 / COURSES4FORCES
supplemented by detailed guidance from an individual’s single‐Service education authority.
Learning purposes ELC are available for full‐time or part‐time study for a qualification at level 3 or above, as defined on the NQF or SCQF, with an organisation on the approved providers list held by ELCAS. This might include: ● foundation degrees ● postgraduate qualifications ● other academic qualifications ● professional self‐development ● accreditation of prior learning ● vocational training ● registration and accreditation fees ● sports qualifications ● overseas qualifications ● resettlement training (during last two years of service only). ELC may not be claimed for: ● Service training ● civilian accredited Service training (unless at least 30 hours extra work is involved, together with a separate exam, assessment or assignment) ● membership fees ● books and materials ● normal Service sport and adventurous training.
Next steps ●
●
●
●
● ●
●
Read JSP898 – Defence Direction and Guidance on Training, Education and Skills. Register for the scheme in accordance with published guidelines. Think about what fits your personal development plan and your future. Check that the course you wish to enrol on is allowable under the rules. Get the necessary approval to enrol. Talk with your line manager and education/learning staff. Start learning, to make the most of your life.
IMPORTANT REMINDER! If you left the Armed Forces in 2005 and have yet to use your ELC, time is running out. You have ten years after leaving Service to make your claim, so act now. Use it or lose it!
ELC SCHEME: LATEST STATS From its inception until the end of June 2015, 365,408 people had registered with the ELC scheme and 107,534 claims had been made, to the value of £152.5 million.
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
Premier Providers of NEBOSH Courses Phoenix Health & Safety are an approved Enhanced Learning Credits (ELC) provider of NEBOSH training courses. Courses are on offer at venues around the UK and beyond, or via distance learning. Innovative support methods include course materials in audiobook format, online revision modules and social media support groups. Courses available include: NEBOSH National General Certificate NEBOSH National Construction Certificate NEBOSH National Fire Certificate NEBOSH National Diploma And many more... Contact us today for an informal discussion on how we can help with your training requirements. APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME
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COURSES4FORCES / Autumn 2015
7
Distance learning
Distance learning What is distance learning? istance learning allows people to study when and where they want, rather than on the same site as the institution that is providing the education (as is the case with ‘traditional’ study). As well as ‘distance learning’, you are likely to come across terms such as ‘open learning’ and ‘distance supported learning’. In truth, all these types of learning are likely to overlap, but, as a rough rule of thumb, open learning includes more face�to�face classes than distance learning, while the word ‘supported’ usually indicates that there are tutors and physical material available to help students. Distance learning ranges from courses of even as little as a few hours, to degrees and postgraduate qualifications that may involve several years’ study. So�called ‘short courses’ typically last days or weeks as opposed to months or years. Even those subjects with a strong practical element often have modules that are appropriate for distance learning. Thanks to the wide availability of useful technology these days, learning materials and support may be provided by either one or a combination of the following means: books, telephone, DVD, CD� ROM, email, the internet, podcasts and via mobile learning, where the student accesses course content stored on a mobile device or through a wireless server. Some providers offer course elements via the iTunes Store, which can be downloaded free of charge. Many courses make extensive use of the internet. Others involve tutor groups, which may meet regularly, or ‘summer camps’ of a few weeks’ duration for classroom education on top of regular, directed coursework at a distance.
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Does the course lead to the qualification I want/need? Will the course train me to the level required (by me or a potential employer)? Can I view the training materials first, before committing? Or chat to previous learners? Do I have to pass an entry test? How much support is available? And in what form? Can the whole course be done at a distance, or is it necessary to attend training sessions at specific times? How much time do I need to set aside for study? How much will the course cost?
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Will there be an exam at the end? Is the provider inspected or accredited by an independent body? If I choose to study for a degree, do I have to complete it in three years? Will I receive any special consideration for study problems as a result of operational duties? Is the course available via learning tools that I will be able to access? (For example, if you are in an environment where IT availability is limited, you should select a course where it is possible to use paper and telephone, at least for a limited period.)
APL AND CATS
Convenience is the key The great thing about distance learning – especially for those in the Armed Forces, who may be posted anywhere in the world – is that it puts you in control of your education. Once you have chosen and enrolled on your course (see below), you are free to study when, where – and, these days, how – you choose, so you can fit your education around your current work and/or family commitments. You might be an early bird, who works best first thing in the morning; or you might be a night owl, who finds the evenings the best time to study successfully – it’s entirely up to you. And of course, in these days of laptops, notebooks, tablets and mobile learning,
When choosing a course, two terms to be aware of are accreditation of prior learning (APL) and the Credit Accumulation and Transfer Scheme (CATS). Both allow a teaching organisation to give credit to: â—? learning obtained elsewhere, and â—? relevant experience at work in the subject concerned. You should always ask about APL and CATS, to avoid repeating things you have already done.
Continued on page 10
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Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
READY TO FURTHER YOUR QUALIFICATIONS? Enhance your employment prospects beyond your military career As one of the UK’s leading providers of online learning we provide structured and supported undergraduate and postgraduate degrees and short courses that can be studied part time, online, from anywhere in the world. Studying online gives you the flexibility to complete a university course while still serving in the military, preparing you for the next step in your career.
Choose from a wide range of courses in subject areas: Q Accounting and Finance Q Business, Management and IT Q Environmental Sciences Q Health and Social Care Q Hospitality Management Q Professional Engineering Q Psychology, Counselling and Ergonomics
To find out more email OnlineAdmissions@derby.ac.uk or call +44 (0)1332 594000. Whether you’re starting out, moving up or starting again WE’RE READY WHEN YOU ARE
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COURSES4FORCES / Autumn 2015
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Distance learning you can set up and study at a location of your choice – home or work, at a cafe, even while travelling. Importantly, too, you can work at your own pace – there are no term�times to be rigidly stuck to (although you may have to sit exams, and these may take place only at specific times). To sum up, distance study enables you take responsibility for your own learning. However, although you will be in control, a good provider will offer support – so you will most certainly not be alone, left completely to your own devices, but will have back�up and assistance as and when you require it. There are also likely to be self�checks and interim tests to help ensure that you are on target, and tutor�marked assessments to provide valuable feedback, as well as a telephone helpline to call or an address to email for advice if you get stuck.
How do I choose a course and provider? Although necessarily influenced by market forces (i.e. demand from learners), a vast array of courses is available in distance learning form. And because the choice of provider is huge, too, you are more than likely to be able to track down the course that you are looking for. This may be something that will give you a general grounding or background in a particular subject or area (that you may go on to study in more depth later), or you might be looking to focus on something very specific – such as the entrance examinations of a particular professional body. Both higher education (HE) and further education (FE) courses can be taken via distance learning. The difference between is not always clear�cut, and in some cases (e.g. foundation degrees), both are involved. Many qualifications are modular; this means that they can be earned by learners completing modules, often of their own choosing; credits gained from a selection of such courses can be added together to gain degrees and other HE qualifications. It is not always necessary to have an undergraduate degree to gain a master’s;
neither is it necessary to have one in order to achieve many professional qualifications. Increasingly, Service people will take distance learning modules as part of the training that produces their career progression. So, you could be studying with a view to gaining qualifications that will help you while in the Forces or when you leave, or just for personal interest – out of enthusiasm for a particular subject. But how do you know who is a good provider and who is not? And exactly which course do you need? All this choice can prove confusing! In the accompanying box, there is a checklist that should help you.
Finding out more Service education and training staff, both within the learner’s unit and specialists, often provide the best advice about what individuals want and what it is actually possible for them to achieve. They can also provide access to the funding available to support study, and recommend the subjects that you should be encouraged to pursue – particularly with a view to a second career when leaving the Services. Increasing numbers of Forces learning and education centres and personal learning advisers also have access to e�learning opportunities. Information about courses is also available from learndirect (see ‘Key contacts’). It, too, runs its own courses and learning centres with tutor support, where students can undertake online learning, and which use ICT systems to enable users to access learning. Other information sources include direct from the ‘horse’s mouth’ (somebody who has first�hand experience of a course or a training provider), written prospectuses and, of course, the internet. The website of the Open and Distance Learning Quality Council (ODL QC) is particularly helpful (again see ‘Key contacts’). Continued on page 12
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Welding Courses (MIG,TIG,MMA & Oxyacetylene) A wide range of Level 3 Engineering Courses
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Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
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COURSES4FORCES / Autumn 2015
11
Distance learning
Who are the learning providers? Many learning providers are neither HE nor FE institutions, although they may have links of varying strengths with one or more colleges or universities. Many companies run large training departments, and there are also many commercial organisations that provide training to paying clients. Much of the training such providers deliver is of excellent quality and targeted carefully at the needs of civilian employers in a specific market sector. Many commercial businesses offering training use the premises of academic institutions to deliver courses, and may have contracts with employment agencies to help their students find work. You are likely to have heard of some of the bigger distance learning organisations, however – as mentioned above – there are many other providers out there too, also offering a wide range of courses, some with discounts for Service people (ask your education and training adviser for further information). To see a list of ODL QC‐accredited learning providers, visit its website and click on the ‘Find an accredited provider’ link.
Service people are eligible for grants and some other financial support when undertaking distance learning. Chief among these are enhanced learning credits (ELC) and standard learning credits (SLC). There may even be other funding routes that education, learning and training staffs may be able to access. Selected learning providers also offer discounts to Service personnel, so do check with them direct.
KEY CONTACTS learndirect, Tel: 0800 101 901 Website: www.learndirect.co.uk Twitter: @learndirect Open and Distance Learning Quality Council (ODL QC), Tel: 020 8658 8337 Website: www.odlqc.org.uk
Funding Course costs vary enormously, and it is very important to discover all the costs of a course before embarking on it, including hidden extras like revision courses, exam fees, materials used and ‘subscriptions’. Those in the Armed Forces should also recognise that they should expect to pay for at least some of their personal development – including distance learning courses – themselves. After all, they will benefit in the long term, and civilians, likewise, certainly expect to at least make a contribution to their own learning.
12
Autumn 2015 / COURSES4FORCES
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Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
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COURSES4FORCES / Autumn 2015
13
Your questions answered
Your questions answered
Q: When can I start claiming ELC? A: If you have registered on the enhanced learning credits (ELC) scheme and have been serving since 1 April 2000, you have been entitled to start claiming at the £1,000 level from 1 April 2004 and at the £2,000 level from 1 April 2008. In all other cases, registered personnel may make claims at the £1,000 level four years after enlistment, and at the £2,000 level eight years after enlistment. Q: Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills – states that the course must be of a level 3 or above. What does level 3 mean? A: That the course is on the National Qualifications Framework/Qualifications and Credit Framework at this level; it could be an A‐level, or an NVQ 3 or equivalent award. You may also use ELC to fund anything above this, like university modules or nationally recognised diplomas.
14
Autumn 2015 / COURSES4FORCES
Q: How do I know if the course I want to do is level 3 or above? A: For some courses, this will be very obvious. The qualifications offered by institutes, and some specialist courses, may not be so clear. You should ask the training provider to confirm the level with the awarding body that accredits the course. Most qualifications can be found in the directory British Qualifications or on the Register of Regulated Qualifications website at http://register.ofqual.gov.uk
Q: What does JSP898 mean by ‘vocational courses’? A: These are courses that are job or skill specific, like NVQs that have to be completed in the workplace or through a college with work placements. You are assessed on the job, and build up a portfolio of evidence showing that you are competent in the role. Often, they can be very hands‐on courses, like plumbing, welding, heating and ventilating courses, which lead to the qualifications required for very specific trades.
Q: Can I use ELC for any course? A: No. If you are still serving, the course must be at level 3 or above, and it must be with an approved provider listed on the dedicated ELC website. The website address is www.enhancedlearning credits.com The course must also be of benefit to the Service, to meet tax office guidelines.
Q: Can I use ELC for a sports course? A: If you are planning on taking an instructor or coaching course, it could be permissible but, if the course can be taken through local tri‐Service arrangements, it will not be allowed. You would also have to present evidence as to how you would use the sports qualification to the benefit of the Service and how you are currently involved in that sport. The training provider would need to be on the approved list of providers (see below).
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Your questions answered
Q: What do you mean by resettlement phase? A: After an individual has completed their mandatory Service Resettlement interview and fully registered for resettlement on JPA. Q: Why does learning have to be ‘of benefit’ to the Service? A: HM Revenue & Customs rules are that any money provided for personal development has to be of immediate benefit to the Armed Forces and the individual, or the MoD would be liable for tax. Q: If I do a module for £450 can I use the rest of my £1,000 or £2,000 later in the same financial year for a different course? A: No. ELC is a ‘one‐hit’ claim per year. Q: Can I use Standard Learning Credits (SLC) in the same financial year that I use ELC? A: Yes, if it is not for the same course of study. Q: Where can I find the list of approved training providers? A: You can search the ELCAS website by name to see if the provider has already been approved. You can also check through the whole list. Q: If a company is on the approved training provider list, can I do any of its courses? A: No, only the courses that meet the criteria in JSP898 – Defence Direction and Guidance on Training, Education and Skills – the course must be at level 3 and above, and listed on the ELCAS site as being approved. Q: If I left the Service before 1 April 2008 and had not used my ELC, will I be able to claim £1,000 per year or £2,000? A: It would remain at the £1,000 level. You must accumulate eight years of qualifying service before being eligible for the higher tier of ELC. This can be achieved only while serving. Q: Can I secure my place on a course and pay a deposit before starting the claims process? A: As a general rule, you should not part with any money without approval from your education staff, or a letter from ELCAS giving you a ‘claim authorisation note’. If a deposit is required on booking,
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any payment made prior to the issue of a claim authorisation note is at your personal risk and must not exceed the limit of your personal contribution. Q: I am working in an overseas location that has no education/learning staff anywhere near it. Who can I get to authorise my claim? A: Each single Service has made arrangements to help people serving overseas who do not have the normal education facilities available. Your unit administrative staff will have the necessary details. Q: I am not going to be able to see my education/learning staff face to face as I am on an operational tour. What can I do? A: You should telephone your usual education/learning centre to discuss your position. Q: Can I get my line manager or unit staff to authorise my claim? A: No. Line managers and unit staff are eligible to sign registration forms and they must also sign claim forms. Final authorisation must be given by an education/learning officer whose name is on the ELCAS database. If in doubt, check at your education/learning centre. Please note that claim forms must not be submitted direct to ELCAS. Q: What do I need to take with me when I go to see the education/learning staff? A: All the information about the course you wish to study. Also take a training and development plan (from your PDR) and a claim form signed by your line manager. Q: Do I pay up front and claim the money back? A: No. Refer to the flow chart on the back of JSP898 – Defence Direction and Guidance on Training, Education and Skills. ELC pay up to 80% of course costs to a maximum of either £1,000 or £2,000. The individual pays the rest up front, but only once they have a claim authorisation note from ELCAS. Q: When I have left the Service, who do I contact for a claim form? A: Refer to the website for a claim form. Claims will be authorised by single Services.
Q: What will happen if I get deployed during my course and I can’t continue with it? A: You need to inform ELCAS as soon as possible. You must get a letter from your line manager explaining why you cannot continue, and forward this to ELCAS at the time of withdrawal. Q: When I want to take a course, do I have to discuss it with my line manager? A: Yes, you need to be supported by your line manager. They will be best placed to know if work commitments are likely to allow that level of study. A good time to discuss this is during your appraisal, when drawing up your training and development plan. You also need their signature on the claim form before an interview with education/learning staff. Q: My location and discharge date have changed since I registered for ELC. Do I need to contact ELCAS to inform them? A: No. They can make changes to your details when you make a claim. You do, however, need to inform them if you leave the Service and later rejoin. You can get a form from the website to record periods of interrupted service. Q: I have not yet received confirmation of acceptance from ELCAS that I am registered. What should I do? A: Telephone the ELCAS helpline on 0845 300 5179, and give your name and service number to confirm if you are registered. Q: Can I use SLC to pay for an exam relating to the course of study being funded by ELC? A: No. Q: Can I use my Individual Resettlement Training Costs (IRTC) and ELC to fund the same course of study leading to achievement of a nationally recognised qualification? A: Yes. For courses that started on or after 1 September 2008, it is permissible to use IRTC with ELC or SLC (but not both) to fund a learning activity during resettlement if, in all instances, the criteria of the relevant learning credit schemes are met. For example, IRTC may be used with ELC but only during resettlement and to fund a nationally recognised higher‐level qualification (level 3 or above) delivered by an approved ELC learning provider.
COURSES4FORCES / Autumn 2015
15
Your questions answered
Q: Do I still need to make a 20% minimum personal contribution towards the cost of the qualification course during resettlement if I am using IRTC with SLC/ELC to fund the same activity? A: In the first instance yes, because you are required to submit a claim in accordance with the current ELC regulations. You may subsequently submit an IRTC claim in accordance with resettlement policy to claim your IRTC grant in full or part to help pay towards the cost of the higher‐level learning. However, under these circumstances only, it is permissible for Service leavers to use IRTC to pay, in part or in full, the mandated 20% personal contribution element. Q: This doesn’t seem fair. Why only under these circumstances during resettlement am I allowed not to make a personal contribution? A: Demonstrating a commitment to learning and personal development is a fundamental principle of the Armed Forces learning credit schemes. For the most part, the use of learning credits is aimed at developing people in‐Service to the benefit of both the Forces and the individual. For Service leavers undergoing resettlement, it makes sense to use all the available funding to help pay the costs of undertaking qualifications and, where feasible, rationalise learning credit regulations with the resettlement rules. In addition, for the majority of cases and especially for more expensive higher‐level learning courses, the principle of personal contribution is preserved as most claimants will make some element of contribution that often exceeds the 20% minimum. Q: Since I can’t use any unused ELC later in the financial year for a different higher course, can I carry forward any outstanding IRTC grant balance? A: In accordance with resettlement regulations, you can use any balance of IRTC to pay for another resettlement activity. This is because IRTC is a grant up to a maximum figure, so each individual is guaranteed an allowance to a maximum level to use as they choose until it is spent. ELC and SLC are not entitlements in that sense. The Armed Forces, rather, make a contribution to the actual cost of learning up to a maximum limit, as
16
Autumn 2015 / COURSES4FORCES
described in the scheme regulations. For ELC this is based on a ‘one hit’ claim per year, although for SLC multiple claims can be submitted in each financial year up to the maximum credit value, which is currently £175. Q: How do I know whether I should use ELC or SLC plus IRTC in resettlement to pay towards the cost of learning? A: It depends on the cost of the learning activity and whether it meets the criteria of the various schemes. It makes sense to optimise the funding available, but talk this through with your resettlement adviser if you are unsure about the best route. In all cases it makes sense to maximise the use of learning credits up to the full value for which a claimant is eligible, before considering using IRTC to pay towards the same course. It doesn’t make sense to waste any of the value of learning credits. Q: What information is available to ensure that I use the correct combinations of IRTC and learning credits to maximise their value during resettlement? A: Service resettlement advisers (SRA) have access to the latest advice and guidance, and should be consulted in the first instance. SRA have been given an IRTC/learning credit calculator that may also help to determine the net worth of the funding options and allow Service leavers to make an informed decision on which, and in what order, IRTC and learning credits can be used most efficiently. Q: How do I submit a claim? Do I use a new form? A: Having decided if it is to your advantage to use IRTC with ELC or SLC, you follow exactly the same process as before. For ELC the application form has been slightly amended and you are asked to tick a box indicating whether you will also claim IRTC for the same course of study. Otherwise you submit a claim as you do now, having calculated your 20% minimum personal contribution. As for IRTC, you can decide whether to claim up to 80% in advance of your grant or wait until after the course has completed to claim back your IRTC entitlement, which may contribute in full or part towards refunding your 20% personal contribution. You will have to ask the provider to provide you with a clear invoice detailing the separate course fee elements.
Q: Can I only use SLC with IRTC to pay for examination fees? A: No, you can use it towards any recognised national qualification or for any of the other permitted uses laid out in JSP898 – Defence Direction and Guidance on Training, Education and Skills. Q: What happens if I am made redundant? A: No one is entitled to ELC. You become eligible to claim ELC by meeting several criteria, including length of qualifying service. Service personnel made redundant, irrespective of whether they applied to be made redundant or not, and who have registered with the ELC scheme, will cease to accrue service for ELC eligibility on the day they leave service. Those who have accrued four or more years’ service since registering on the ELC scheme by the last day of service will be eligible to claim ELC at the lower tier (£1,000), and those who have accrued eight or more years’ service since registering on the ELC scheme by the last day of service will be eligible to claim ELC at the higher tier (£2,000), subject to meeting the other conditions associated with the ELC scheme. Moreover, that rate can be claimed for up to ten years after termination of service. People made redundant before 31 March 2008 cannot accrue the minimum service required from the initial registration window to be eligible for the higher‐tier rate. People who have accrued less than four years’ service by the final date of service will not be eligible for ELC funding as they will not have achieved sufficient length of qualifying service. Q: What happens if I am medically discharged? A: Those who are medically discharged and are registered members of the scheme are eligible to claim ELC at the lower (£1,000) or higher (£2,000) tier, as dictated by their length of service on the date of discharge. Additionally, those who are medically discharged prior to completing four years of service may be eligible to make claims at the lower‐tier rate if the injury or illness was caused or significantly worsened, wholly or predominantly by service, as defined by the Armed Forces Compensation Scheme (JSP765).
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Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
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COURSES4FORCES / Autumn 2015
17
Using learning credits with individual resettlement training costs
Using learning credits with individual resettlement training costs Introduction The MoD has optimised funding for Service leavers so they can use learning credits during resettlement with their individual resettlement training costs (IRTC) grant to pay towards the cost of eligible learning activities. The learning activity must meet fully the criteria of either the enhanced learning credit (ELC) or standard learning credit (SLC) schemes. This provides better‐ targeted public funding where the learning leads to the same outcome – a nationally recognised qualification.
Claiming IRTC with ELC Claims for both ELC and IRTC to pay towards a single resettlement learning activity should be submitted in accordance with the individual scheme regulations. The 20% minimum personal contribution should be paid on receipt of the claims authorisation note (CAN) from ELCAS, and MoD will be invoiced separately by the learning provider to pay the difference. Someone claiming ELC may then submit a retrospective IRTC claim on completion of the course to claim back the difference up to the maximum IRTC allowance. The Service leaver may continue to apply routinely for pre‐payment of IRTC using the current procedure.
Funding combinations during resettlement IRTC may be used together with ELC or SLC, but all three cannot be amalgamated. ELC and SLC are designed to fund different learning purposes and cannot be used together. For example, SLC may not be used to fund an exam for a course of study that has been supported by ELC. The MoD monitors providers closely to ensure that costs remain competitive and are not inflated to obtain the maximum funding available. When using IRTC with ELC or SLC during resettlement, the individual may use the IRTC element to pay for, in part or in full, the 20% minimum personal contribution. This exception will be permitted only under these specific circumstances; otherwise the rules for each scheme remain unchanged. The MoD
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Autumn 2015 / COURSES4FORCES
decided that funding should be optimised to enable Service leavers to undertake valid resettlement activities to help them secure employment. Some element of personal contribution will usually continue, especially for more expensive, higher‐level qualifications where the 20% minimum will more than likely be exceeded.
“It is not permitted to combine all three funding streams of IRTC, SLC and ELC towards the cost of a single resettlement activity”
Implementation rules and guidance Rules In essence: ● IRTC + ELC ● IRTC + SLC ● IRTC + ELC + SLC
Key points to note ●
●
●
●
Optimisation of funding for Service leavers However, the order in which ELC or SLC and IRTC are used can affect the overall net value of the funds to Service leavers. ELC may only be used once for a single educational activity, regardless of whether the cost of the activity is less than the value of the credit, whereas IRTC may be used against multiple learning events if the grant value exceeds the cost of the resettlement activity. Any unspent IRTC may be directed towards another training activity. Because IRTC may be used to finance multiple courses or training while ELC may not, Service leavers should work out how best to optimise the funding support available when undertaking resettlement. For SLC the position is different as more than one claim for smaller‐scale learning activities may be submitted in each financial year provided that the credit maximum, currently £175, is not exceeded. Service people should use advice and guidance available from education, learning and resettlement advisers.
Yes Yes No
●
IRTC may be used in concert with ELC or SLC to fund a recognised learning activity, in accordance with the SLC and ELC scheme rules. The policy and procedures for submitting an ELC, SLC or IRTC claim have not changed. No new allowance has been created. The funding is not combined into one pot. An SLC or ELC claim should be submitted, with the individual making their minimum 20% personal contribution. An IRTC claim should be submitted either in advance of the allowance or in retrospect, once the learning activity has been completed. These processes are completely separate, in accordance with learning credit and resettlement regulations.
Some additional points ●
●
●
IRTC may be used with ELC or SLC to fund a learning activity during resettlement, but in all instances the criteria of the relevant learning credit scheme must be met. The regulations about each learning credit scheme are published annually in Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills. IRTC may be used to pay for the minimum 20% learning credit personal contribution, either in full or part, where a learning activity meets the criteria for both schemes. The 20% minimum personal contribution using ELC towards the cost of the higher‐level learning (level 3 and above only) should be paid up front by
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Using learning credits with individual resettlement training costs
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the claimant directly to the course provider. Any element of IRTC used to fund the learning can be claimed in advance (up to 80%) or in full or part on course completion. Using IRTC either in full or part, together with ELC or SLC, must comply with learning credit policy. Most notably, if using IRTC with ELC then an ELC approved provider must be used. If using IRTC with SLC, provided that the learning activity is in support of the individual’s approved resettlement strategy, the course undertaken need not result in a nationally recognised qualification. The full course cost for a claimant accessing SLC support should be paid by the claimant direct to the course provider. The difference up to a maximum of £175 after deducting the 20% minimum personal contribution is paid by MoD on course completion. Any element of IRTC used to fund the learning can be claimed in advance (up to 80%) or in full or part on course completion. If using IRTC with SLC, then a Career Transition Partnership (CTP) preferred supplier or any other accredited provider may be used.
“It is not possible to accrue, or carry forward, any unused element of ELC� � �
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It remains the individual claimant’s responsibility, with advice and guidance from an education, learning and resettlement adviser, to determine the best way to optimise the funding support available in resettlement to pay for learning leading to a qualification. If, after using IRTC together with ELC or SLC, there is an unused IRTC element, it may be used to pay towards another training activity during resettlement. It is not possible to accrue, or carry forward, any unused element of ELC. The principle remains one use of an ELC in any one financial year. It is possible to make more than one SLC claim in each financial year provided that the maximum credit, currently £175, is not exceeded. Just as it is not possible to use SLC and ELC to pay for the same learning activity (SLC are used to pay towards
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lower�level learning, while ELC are used to pay towards higher�level learning (level 3 and above)), it is not permitted to combine all three funding streams of IRTC, SLC and ELC towards the cost of a single resettlement activity. The claimant should decide on the most appropriate funding mechanism. It is recommended that claimants should consider using the learning credit to fund the learning to the maximum level for which they are eligible during their resettlement, before using IRTC to pay towards the same activity. This may optimise the funding available where a different and additional learning activity might be considered. Where ELC is being used in conjunction with IRTC and Graduated Resettlement Time, it may be permissible to claim both subsistence and travel in accordance with JSP752. In such cases, the validity of such claims is to be assessed against the criteria laid down in JSP534 (the Tri�Service Resettlement Manual). Continued on page 20
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COURSES4FORCES / Autumn 2015
19
Using learning credits with individual resettlement training costs
Funding examples using IRTC with learning credits Using IRTC with ELC
Example 1 Item
£
Calculation
Notes
A
Gross course cost
1,500
B
20% personal contribution
300
(20% of A)
Under ELC rules
C
ELC grant (£1,000 maximum) used
1,000
D
Outstanding balance
200
A-(B+C)
E
Total personal contribution
500
D+B
F
IRTC grant (£534 maximum) used
500
G
Remaining IRTC
34
£1,000 maximum paid by the Service
£500 used 534-F
A Service leaver who qualifies for IRTC and who has accrued the four years’ minimum eligible ELC scheme membership applies for a course costing £1,500. Claimant pays £500 to provider to cover the minimum 20% contribution (£300) required to use ELC and £200 to cover the remaining balance less the maximum ELC available. The applicant uses £500 of their IRTC towards the cost of the course. They claim back £500 from their IRTC grant leaving a balance of £34 to contribute towards the cost of any other resettlement training. The £1,000 ELC invoice is processed by ELCAS and the MoD pays the provider directly. Should the applicant wish, they may apply for pre‐payment of up to 80% of their IRTC expended noting that if it is not used it will be reclaimed in the next period.
Example 2 Item
£
Calculation
Notes
A
Gross course cost
3,000
B
20% personal contribution
600
(20% of A)
Under ELC rules
C
ELC grant (£1,000 maximum) used
1,000
D
Outstanding balance
1,400
A-(B+C)
E
Total personal contribution
2,000
D+B
F
IRTC grant (£534 maximum) used
534
G
Remaining IRTC
0
£1,000 maximum paid by the Service
£534 used 534-F
A Service leaver who qualifies for IRTC and who has accrued the four years’ minimum eligible ELC scheme membership applies for a course costing £3,000. Claimant pays £2,000 to provider to cover the minimum 20% contribution (£600) required to use ELC and £1,400 to cover the remaining balance less the maximum ELC available. The applicant uses all (£534) of their IRTC towards the cost of the course. They claim back the full £534 from their IRTC grant. The £1,000 ELC invoice is processed by ELCAS and the MoD pays the provider directly. As above, the applicant may apply for pre‐payment of up to 80% of their IRTC to reduce the initial outlay.
Example 3 Item
£
Calculation
Notes
A
Gross course cost
6,500
B
20% personal contribution requirement
1,300
(20% of A)
Under ELC rules
C
ELC grant (£2,000 maximum) used
2,000
D
Outstanding balance
3,200
A-(B+C)
E
Total personal contribution
4,500
D+B
F
IRTC grant (£534 maximum) used
534
G
Remaining IRTC
0
£2,000 maximum paid by the Service
£534 used 534-F
A Service leaver who qualifies for IRTC and who has accrued the eight years’ minimum eligible ELC scheme membership applies for a course costing £6,500. Claimant pays £4,500 to provider to cover the minimum 20% contribution (£1,300) required to use ELC and £3,200 to cover the remaining balance less the maximum ELC available. The applicant uses all (£534) of their IRTC grant towards the cost of the course. They claim back the full £534 from their IRTC grant. The £2,000 ELC invoice is processed by ELCAS and the MoD pays the provider direct. The applicant may apply for pre‐payment of up to 80% of their IRTC to reduce the initial outlay.
20
Autumn 2015 / COURSES4FORCES
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Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
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PROVIDER NUMBER
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COURSES4FORCES / Autumn 2015
21
Using learning credits with individual resettlement training costs
Using IRTC with SLC
Example 4 Item
£
Calculation
Notes
A
Gross course cost
1,100
B
20% personal contribution requirement
220
(20% of A)
Under SLC rules
C
SLC grant (£175 maximum) used
175
D
Outstanding balance
705
A-(B+C)
E
Total personal contribution
925
D+B
F
IRTC grant (£534 maximum) used
534
G
Remaining IRTC
0
£175 maximum paid by the Service
£534 used 534-F
A Service leaver who qualifies for IRTC applies for a course costing £1,100 using SLC. Claimant pays the full balance of £1,100 to the provider as required when using SLC. The applicant uses all (£534) of their IRTC towards the cost of the course. They claim back the full £534 from their IRTC grant and recovers £175 of SLC on completion. They may apply for pre‐payment of up to 80% of IRTC expended to reduce the initial outlay.
Example 5 Item
£
Calculation
Notes
A
Gross course cost
850
B
20% personal contribution requirement
170
(20% of A)
Under SLC rules
C
SLC grant (£175 maximum) used
175
D
Outstanding balance
505
A-(B+C)
E
Total personal contribution
675
D+B
F
IRTC grant (£534 maximum) used
534
G
Remaining IRTC
0
£175 maximum paid by the Service
£534 used 534-F
A Service leaver who qualifies for IRTC applies for a course costing £850 using SLC. Claimant pays the full balance of £850 to the provider as required when using SLC. The applicant uses all (£534) of their IRTC towards the cost of the course. They claim back the full £534 from their IRTC grant and recovers £175 of SLC on completion. They may apply for pre‐payment of up to 80% of the IRTC expended to reduce the initial outlay.
Example 6 Item
£
Calculation
Notes
A
Gross course cost
620
B
20% personal contribution requirement
124
(20% of A)
Under SLC rules
C
SLC grant (£175 maximum) used
175
D
Outstanding balance
321
A-(B+C)
E
Total personal contribution
445
D+B
F
IRTC grant (£534 maximum) used
445
G
Remaining IRTC
89
£175 maximum paid by the Service
£534 used 534-F
A Service leaver who qualifies for IRTC applies for a course costing £620 using SLC. Claimant pays the full balance of £620 to the provider as required when using SLC. The applicant uses £445 of their IRTC towards the cost of the course. They claim back £445 from their IRTC grant and recovers £175 of SLC on completion. They may apply for pre‐payment of up to 80% of the IRTC expended to reduce the initial outlay.
22
Autumn 2015 / COURSES4FORCES
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
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COURSES4FORCES / Autumn 2015
23
View from the Ministry
View from the
Ministry
Commitment to the funding of higher and further education for Service leavers The government announced to Parliament on 17 July 2008 a package of cross� government support to Armed Forces personnel, their families and veterans, which included a commitment to providing Service leavers (SL) with access to a first full level 3 (GCE A level or vocational equivalent) or a first higher education qualification (a foundation degree or a first undergraduate degree or equivalent) free from tuition fees. Subsequently, the MoD engaged with other government departments (OGD) and devolved administrations (DA) to define and agree the parameters of this additional further education (FE) and higher education (HE) support, develop the policy and implement the proposals. The scheme commenced 1 2
with effect from 6 April 2009. On government direction, the scheme has been reviewed by MoD and its partner departments to ensure that it correctly meets the need of SL. This has resulted in revised criteria governing claims for FE and HE support under the auspices of the scheme that are submitted after 6 April 2011. The support is aimed at people who will benefit the most, and the application system is really no different from the current ELC rules other than the state (MoD and the relevant national education authority in England, Scotland or Wales) paying tuition fees in full rather than the individual making a contribution towards the cost. The full policy can be found in JSP898 Part 4, Chapter 7: Further and Higher Education Support for Service Leavers.
Background This opens the gateway to further education for people who may have joined the Armed Forces with few or no qualifications, and gone on to achieve a level 2 qualification (GCSE or equivalent) in the Service but progressed no further. The MoD has already committed to the target for all Service people to achieve level 2 within eight years of service or on promotion to Sergeant (or equivalent), whichever is the earlier. Similarly, Service leavers who may have joined at level 2 and have taken the opportunity to gain a qualification such as an advanced apprenticeship or other accredited learning at level 3 (or equivalent), may now be able to access their first higher�level qualification. Continued on page 26
Department of Business Innovation & Skills (BIS) and the Skills Funding Agency. Scottish Government and Welsh Assembly Government.
24
Autumn 2015 / COURSES4FORCES
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study Es t.
87
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www.courses4forces.co.uk
ELC
PROVIDER NUMBER
1716
COURSES4FORCES / Autumn 2015
25
View from the Ministry
MAKING AN APPLICATION: STEP BY STEP 1. First, read Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills (ELC Regulations) and JSP898, Part 4, Chapter 7: Further and Higher Education Support for Service Leavers. A helpful flowchart, depicting the claim application process, has been drawn up for inclusion in Chapter 7 and is reproduced on pages 28–29 of this edition of Courses 4 Forces. 2. Find and talk to an education/learning and resettlement adviser. 3. Download the application form from the ELC website; only this version can be used and any other replicated form will be rejected. 4. Check the ELCAS database of approved providers – publicly funded providers for the purpose of this support will be highlighted. 5. If wishing to use a new provider, ensure that they will be eligible to participate in this scheme (they must deliver publicly funded FE/HE), and ask them to apply for scheme membership using the information on the ELC website.
While the commitment provides subsidy for tuition fees, individuals may have to contribute to the non‐tuition‐ related costs of learning, which may depend on whether the learning is full‐time or part‐time, and the level of household income. Some applicants may be able to access means‐tested support, as may other students. Before making an application, Service leavers are advised to check the national position on existing support with the relevant national education authority (the BIS or SFA in England). There may already be existing free provision by another route: for example, those aged 25 years or under are already entitled to a first level 3 in England; there is free entitlement for all who fulfil the residency requirements on degree/HND‐level courses in Scotland; and Welsh residents also attract some support for FE and HE provision. It makes sense for Service leavers to explore alternative routes before considering support and access through the ELC top‐up scheme, and there are safety measures in place to prevent double funding.
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Autumn 2015 / COURSES4FORCES
6. As with the current ELC scheme, do not leave everything until the last minute. Allow time for any new providers to be accepted on to the scheme. Once accepted, applications may be submitted. Allow at least six weeks to go through this process – more if possible. Leaving it late may result in the application not being processed in time for the start of the course. 7. For the purposes of this scheme, where the state pays the tuition fees in full, providers will be expected to waive any initial registration fee to help reduce the level of bureaucracy. Applicants should not pay any of their own money towards the cost of their tuition fees. If they do, it will not be refunded. 8. A separate claim form must be submitted for each year of a course. Failure to do so could result in support being withdrawn. 9. Gap years are not permitted under the FEHE scheme. 10. Part‐time study under the FEHE scheme is permitted. Service leavers must undertake at least the equivalent of 25% of a full‐time course.
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Eligibility rules To take advantage of the support, Service leavers must: ● have completed four years’ full‐time service ● have previously joined the Enhanced Learning Credit (ELC) scheme and completed at least four years’ qualifying scheme membership ● only apply for a first eligible FE/HE qualification at the level for which they are academically qualified to enter learning on leaving the Service ● have left the Service or entered their qualifying resettlement phase on or after 17 July 2008 ● meet UK residency requirements to qualify for full state subsidy. Special eligibility criteria apply to personnel who are medically discharged from service before achieving four years’ service and advice should be sought from unit education staffs.
Qualification level This commitment will provide access, free from tuition fees, for the following. ● A first full level 3 or a first HE
●
qualification. The scheme is specifically targeted at supporting the achievement of a first qualification at either level 3 or HE. Service leavers are not permitted to receive support to commence studies at master’s level. If the scheme is used to achieve a level 3 qualification, or the Service leaver has achieved 120 credits at level 4 in higher‐ level studies, it cannot be used to achieve an HE qualification. Similarly, although the scheme supports the achievement of an HE qualification up to that of a full undergraduate degree, it cannot be used to achieve a degree if a lower qualification such as a Higher National Diploma is already held, or a higher‐level qualification at level 5, 6, 7 or 8. Similarly, although the scheme supports the achievement of an HE qualification up to that of a full undergraduate degree, it cannot be used to achieve a degree if a lower‐level HE qualification such as an HND is already held. It is, however, permissible for an SL using the scheme to expand their studies while they are in progress, for example extending their foundation degree studies to achieve a full degree. A level 3 or national equivalent. This refers to a full UK level 3 qualification such as the achievement of two GCE A levels (A2) (passes at A–E) or vocational equivalent as defined by the National Qualifications Framework (NQF) or the Qualifications and Credit Framework (QCF) (England and Wales); or in Scotland a level 6 qualification (SVQ level 3) on the Scottish Credit and Qualifications Framework (SCQF). A foundation degree or full undergraduate degree or national equivalent. Typically, to be eligible for this support, the higher education qualifications would be at levels 4–6 of the Framework for Higher Education and Qualifications in England, Wales and Northern Ireland (FHEQ) – for example, a first undergraduate degree (including foundation degree) or Higher National Certificate or Diploma for which the entry qualification is lower than a degree and that normally takes place at a publicly funded institution. In Scotland the equivalent qualification is a Higher National Certificate (HNC), Higher National Diploma (HND) or a first undergraduate degree, undertaken at a further education college (FE college) or a higher education institution (HEI).
www.courses4forces.co.uk
View from the Ministry
Main scheme features ●
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The provision took effect from academic year 2009/2010, for eligible qualifications starting in August/September 2009 onwards. The commitment is for nationally recognised UK‐based qualifications only. To qualify, eligible Service leavers must have been resident in the UK for at least three years prior to the start of the course and they must continue to remain in the UK until they complete the qualification (overseas service while employed in the Armed Forces counts towards UK residency). Because it is aligned to the ELC scheme, support can be accessed by eligible Service leavers for up to ten years after they leave the Armed Forces. Service leavers should apply though the ELC scheme, using up any of their remaining annual ELC credits in each financial year over the length of the qualification, but incurring no direct cost to themselves in paying towards the tuition fees. By providing a full state subsidy to pay for tuition fees only, the MoD will continue to pay its contribution towards course fees under the ELC scheme (up to a maximum of £1,000 or £2,000 per financial year), and BIS/SFA or the devolved administration equivalents in Wales and Scotland (where not already provided through existing national support) will buy out the minimum 20% personal contribution that would have been paid by the individual using their ELC.
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HELP AND ADVICE For general enquiries about the scheme, eligibility and qualifications, seek advice from single‐Service education and resettlement staff, not ELCAS. ELCAS’s role is to administer applications, not provide advice and guidance on eligibility or education/learning or resettlement needs. Policy helpline details are: ● RN – RN ELC Manager, NAVY TRG HQ‐EL3R RESET SO3C, Tel Mil: 93832 5954 Civ: 020392 625954 ● Army – Learning Credit Scheme (LCS) Manager, email: elc@detsa.co.uk Tel Mil: 94391 7565 Civ: 01264 381565 or 01264 3815807565 Civ: 01264 381565 or 01264 381580 ● RAF – 22 Training Group, Learning Forces, email: 22TrgGp‐CTS‐AndEWg‐ LCA@mod.uk Tel: 01400 268182
www.courses4forces.co.uk
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If ELC have been exhausted in‐Service, Service leavers may still be eligible to apply for support at the next higher‐ level qualification on leaving, but only where this meets the eligibility criteria. For example, those who may have achieved a level 3 (or equivalent) or hold no more than 120 credits in higher‐level studies, and hold no higher education qualification may apply for support to undertake their first foundation degree. If ELC have already been exhausted in‐ Service the commitment to fund the tuition fees in full transfers to BIS/SFA or the devolved administration. In these circumstances, to help reduce the level of bureaucracy, speed up the process and until other arrangements can be put in place, the MoD will continue to pay the course fee in full but reclaim it back from the relevant national education authorities. Once ELC run out after leaving, the commitment for any continued funding to complete the first FE or HE qualification will transfer to BIS/SFA or the devolved administration. Provision must be delivered through publicly funded FE and HE institutions, some of which may already be listed as existing approved ELC providers. Providers delivering non‐publicly funded FE/HE qualifications are not eligible to be considered for this scheme. The provision is available only for nationally recognised qualifications – those accredited by nationally recognised awarding bodies and delivered through FE or HE institutions. This means that some qualifications currently supported through ELC, such as pilots’ licences, some sports qualifications and what are known as vendor/industry‐standard qualifications will not attract the state top‐up and will be ineligible for this support. The provision will not be retrospectively applied to anyone who left the Services prior to 17 July 2008. This fully state‐subsidised support may be transferred to the spouse or civil partner in the case of death in service or medical discharge where an individual’s medical condition is so severe that it will prevent them from taking advantage of the educational support. In such circumstances the scheme eligibility rules must be met in all other respects. The spouse or partner must also be in a position to
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benefit from the support and may be permitted to undertake their first full level 3 (or equivalent) or first higher education qualification. Where a Service leaver, regardless of Personal Status Category, is unlikely to recover sufficiently to be able to utilise their entitlement, then their resettlement (and applicable remaining ELC entitlements) may be transferred to a nominated proxy in accordance with JSP534. Defence support is provided on a ‘burden sharing’ basis, reflecting the mutual benefit that personal development brings to the individual and the organisation. Individuals in receipt of funding and study time are expected to make a personal contribution using their own funds and off‐duty or leave periods. Undertaking personal development does not automatically confer duty status and does not count towards reserve training commitments or bounty arrangements.
A final message to Service leavers This additional support will go a long way to helping Service leavers achieve their first full level 3 (or national equivalent) or first HE qualification. This will help pave the way for the return to civilian life, or provide assistance at a later stage for those who have left to achieve a useful, nationally recognised qualification. As competition becomes fiercer in a time of economic downturn, having skills and qualifications in addition to a wealth of experience gained in the Armed Forces may give the edge when seeking employment. All the tuition fees are free, so the cost to the individual is time and effort.
Higher-level qualifications Understanding what qualification is eligible for ELC funding can be a challenge. It seems simple enough to state that the qualification must be listed at level 3 or above on the National Qualification Framework (NQF) (England and Wales), or the new Qualifications and Credit Framework (QCF), or at the equivalent (level 6 or above) on the Scottish Credit and Qualifications Framework (SCQF). And, for the vast majority of higher‐level qualifications, these frameworks are the authoritative reference lists. But there are many other qualifications available that seem to be tried and tested, worthwhile and valued by employers.
COURSES4FORCES / Autumn 2015
27
View from the Ministry
First of all, it is important to understand the difference between academic and vocational qualifications. For example, at level 3 and above on the NQF (level 6 on the SCQF) these fall into well‐recognised categories such as A‐levels, certificates in higher education, diplomas, foundation degrees, higher national diplomas, graduate certificates/diplomas, bachelor’s degrees, master’s, postgraduate certificates and diplomas, and doctorates. Vocational qualifications include a range of certificates and diplomas at NVQ levels 3 to 5, with vocational diplomas at the highest level. Both academic and vocational higher‐level qualifications now equate to generic levels in the NQF structure.
ANNEX A TO PT 1, 3.5.2: ELC SCHEME PROCESS FOR SP AND LP
SP/Ex SP identified course of learning in liaison with Approved LP Key LP activities
SP/Ex SP completes ELC Claim Form (form ELC 005.01)
Claim rejected
Authorised Ed Staff/SSR processes claim online or submits Claim Form to ELCAS for processing
Other qualifications There are many other qualifications, and the MoD and ELCAS go to great lengths to quality‐assure providers wishing to apply for approved learning provider status. And, by keeping the numbers within a manageable range, we can ensure that there are sufficient resources to: carry out rigorous evaluation and inspections; compare and benchmark provider service delivery, support and course costs; and, equally important, ensure that those higher‐level qualifications offered are eligible for ELC funding. However, it can still be difficult to decide whether a course that does not appear on the NQF (or QCF or SCQF) – which can be for a number of reasons – is eligible for ELC support. There are many ‘industry standard’ or ‘vendor’ certificates and qualifications on the market, the majority linked to vocational skills and highly valued by employers. Unfortunately, there are many worthless ones around too, which may not be valued and recognised by an employer, or may not enhance skills to benefit career and promotion prospects in the Services, or help find employment on leaving them. To provide some recognition and support for worthwhile qualifications, and to eliminate the rogue ones, the MoD and ELCAS liaise with approved providers; awarding, regulatory and governing
28
Autumn 2015 / COURSES4FORCES
SP/ Ex SP submits Claim Form (form ELC 005.01) to CO and Ed Staff for approval
ELCAS checks eligibility of SP/Ex SP to claim an ELC via ELCAS database or Ed Staff/SSR checks via online system
ELCAS or Ed Staff/SSR processes and approves Claim and sends SP/Ex SP a CLAIM AUTHORISATION NOTE (CAN form ELC 005.02)
SP/Ex SP books course of learning with the LP, pays 20% personal contribution/deposit and passes the CAN (form ELC 005.02) to the LP as authority to proceed
LP sends invoice addressed to Director General Financial Management Shared Service Centre to ELCAS (after course start date)
Invoices for unauthorised claims and/or missing the required information returned to LP
Within 15 working days of receiving an invoice ELCAS checks invoice against approved Claim record and passes to relevant MOD Budget Manager. The Budget Manager authorises the data and then passes on to the Director General Financial Management Shared Service Centre for Payment
MOD Director General Financial Management Shared Service Centre makes payment to LP and issues a remittance. (Please note that once DGFM SSC receives payment instruction, it may take 30 days for payment to be made)
Complete
www.courses4forces.co.uk
View from the Ministry
ANNEX TO JSP898 PART 4, CHAPTER 7 – FURTHER AND HIGHER EDUCATION SUPPORT SCHEME FULL STATE SUBSIDY – FE/HE TUITION FEES CLAIM PROCESS TO BE FOLLOWED BY LEARNERS AND LEARNING PROVIDERS Claimant identifies learning requirement for first full level 3 (GCE A level or vocational equivalent), or a first higher education qualification (a foundation degree or a first undergraduate degree or equivalent) free from tuition fees
Claimant completes claim form confirming: • member of ELC scheme • at least 4 years’ ELC service • at least 4 years’ full-time service • meets residency requirements • first full level 3 or first HE qualification • left service or entered resettlement phase on or after 17/07/08 • eligible LP used • ensuring claim form will reach ELCAS 25 clear working days before course start date
Claimant identifies eligible LP providing level 3 – course (or national equivalent)
Claimant submits claim form to SSR who signs to confirm that: • claim is completed correctly • LP is eligible • claimant is eligible • claimant country of residence correct • identification of FE / HE correct • learning will be at least the equivalent of 25% of a full-time course
No
Claim OK for submission to ELCAS?
Query Claim Query or Claim Reject?
Yes
SSR explain query reason to claimant and request amendment(s) to claim form
Reject
Claim signed by SSR to confirm all details can be accepted by ELCAS
Refer back to SSR either for claim reject or for over-ride submission
End of process
No
Submitted to reach ELCAS 25 clear working days before course start date
No
Over-ride authority with claim?
Rejected or overridden by SSR?
Rejected by SSR
Yes ELCAS enters claim onto ELCAS database and carries out the following validations: • member of ELC scheme • sufficient eligible service • claimant signature present and signed before line manager and / or SSR • eligible LP • course dates correct • SSR signature present and correctly dated • Unit Stamp present • country of residence confirmed • claim monetary amounts valid • identify whether ELCAS + OGD or OGD only
Refer back to SSR explaining reason for reject. Mark database record as claim rejected
Reject
End of process
ELCAS issue CAN to SSR. SSR issues CAN to learner
No Claim OK for authorisation?
Reject or query?
Over-ridden
Query End of process
SSR makes appropriate amendments to claim
Learner books course, not paying any money to provider but using CAN as proof of future payment
Learner cancels course – cancellation / reinstatement flows
Refer back to SSR explaining reason for reject. Mark database record as claim rejected LP sends invoice to ELCAS as follows: • invoice payee = DGFM, MOD • dated at least six weeks after start date • confirm whether course is FE or HE • confirm that the learner is participating and undertaking the learning effectively at the point of invoice • Confirm learner is undertaking at least the equivalent of 25% of a full-time course
Course starts (Invoice cannot be submitted by LP until 6 weeks after course start date, invoice must be dated as such)
ELCAS enters invoice details onto database and carries out the following validations: • invoice payee identified as DGFM (MOD) • invoice date at least six weeks after course start • invoice matched to claim by either claim number or service number • LP code matches claim LP code and allocation • OGD amount matches CAN • ELCAS amount matches CAN • VAT amount <= prevailing VAT rate • FE / HE matches CAN • LP confirmed learner has effectively undertaken course • LP confirmed learner is undertaking at least the equivalent of 25% of a full-time course
Refer back to LP explaining reason for query
LP amends invoice as appropriate
Query
Invoice OK for authorisation?
No
Invoice OK for authorisation?
ELCAS output consolidation report (quarterly) confirming reclaim requirements (based on residency and FE / HE data) to budget office and OGD/DA
ELCAS output payment file splitting payments by service. Payment files sent to appropriate budget office. Pay file detail to include claimant country of residence and whether course FE / HE to allow budget office to correctly identify reclaim source
Reject
Refer back to LP explaining reason for reject
End of process
Query Invoice OK for authorisation?
Budget office raise request to invoice quarterly to each OGD through DGFM FM SSC
Refer to working ELCAS 005/0 Payment Queries
DGFM arrange for reclaim via invoice England FE England HE Scotland FE Scotland HE Wales FE Wales HE
DGFM FM SSC pays LP
Glossary DGFM send reclaim update to Single Service Budget Office
DGFM send monthly spend return to Single Service Budget Office
OGD = Other Government Departments ELCAS = Enhanced Learning Credits Administration Service FE = Further Education HE = Higher Education LP = Learning Provider WD = Working Days SSR = Single Service Representative CAN = Claims Authorisation Note DGFM FM SSC = Director General Financial Management Financial Management Shared Service Centre
End of process
www.courses4forces.co.uk
COURSES4FORCES / Autumn 2015
29
View from the Ministry
bodies; and Sector Skills Councils across the major skills sectors. The object is to bring some sense and understanding to these other qualifications and determine, where appropriate, higher‐level equivalence. For example, equivalence of the training leading to award of a private pilot’s licence has been agreed at level 3 with the Civil Aviation Authority. e‐skills UK, the Sector Skills Council for Business and Information Technology, has been involved in pulling together a matrix of eligible higher‐level vendor IT qualifications, and similar work has taken place with Summit Skills on building services engineering. This work will continue, in the drive to provide clear guidance and advice. But not all organisations are quick to respond, and some may not know the answers. It can take time to agree which vocational courses equate to a higher‐level academic equivalent in terms of rigour, commitment and learning. The ELC scheme is largely meant to be about personnel pursuing higher‐level learning, delivering benefits to both the learner and the Armed Forces. But it also allows level 3‐plus learning to be pursued during resettlement or for up to ten years after leaving the Services. The majority of this learning is likely to be vocational (learning new skills or enhancing existing ones) with the qualification benefiting the learner and a future employer and, nationally, adding to the UK’s skills base. The major difficulty claimants and countersigning education/learning staff have is in determining whether a vocational course leading to a qualification should be supported through the ELC scheme. For the vast majority of qualification courses the rule is clear: the qualification must appear on the NQF/QCF or national equivalent. However, if an industry standard qualification has been assessed as being at NQF (or equivalent) level 3 or higher, and accepted by a reputable awarding or regulatory body, this information will appear on the ELCAS website, linked where possible to external advice and guidance. These instances are likely to be rare but, when they arise, it is the responsibility of learning providers and individual claimants to prove that a qualification is at level 3 or above.
Improving ELC scheme administration ELCAS, MoD and the Service scheme administrators continue to review, streamline and improve the claims procedure, but the scheme operates within strict guidelines. Funding must be accountable, with robust and fully auditable systems in place to track how ELC are used to pursue higher‐level qualifications. Inevitably, learning providers may have to tweak their course registration process, invoicing procedures and learning support to comply with the particular requirements of the ELC scheme, taking into account the particular circumstances of Service life.
How you can help: avoiding queries or rejection Claimants can also help things run smoothly. ELCAS continues to deal with a high proportion of claims that are queried or rejected. Almost 20% of all claims received do not comply with the correct claims authorisation procedures, and this figure is even higher for those received by education staff. Some of the main reasons for rejection include: ● applicants enrolling on a course – and sometimes paying a fee – without first obtaining the necessary claims authorisation note (CAN) from ELCAS ● other learners fail to allow sufficient time between submitting a claim and starting a course; this process takes at least five weeks – it can take ELCAS up to 15 working days to generate a CAN; any claim submitted within 15 working days of the start of the course will automatically be rejected by ELCAS as there is insufficient time to process it
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Autumn 2015 / COURSES4FORCES
this problem is exacerbated by submission of a second or third ELC claim, which is automatically rejected because the course evaluation form for the previous claim was not completed. Learners should plan ahead, research and discuss their learning with their line manager and Service education or learning adviser. This applies equally to qualifying ex‐Service people using their ELC, some of whom, again, leave their claim submission until the last minute. The 15‐day margin is in place for good reason. Those who do not plan sufficiently ahead could find themselves significantly out of pocket as retrospective claims are not allowed under any circumstances. As mentioned above, another reason for claim rejection is that the course does not meet the necessary minimum criteria (level 3 or above on the NQF or QCF) or even that the learning provider is not on the ELCAS approved list. Other reasons for rejection are: ● failure to follow the correct procedure for signing, authorising and dating the claim form ● the claim not being received in the qualifying financial year ● applicants with fewer than four years’ service and therefore not eligible to claim an ELC ● incorrect financial data, such as the learner’s contribution being less than 20% or the MoD’s contribution calculated as exceeding the £1,000 or £2,000 limit. Do not assume that all courses offered by an approved provider are automatically admissible under the ELC scheme. This is a common misconception: one provider may supply many courses, but only those at NQF/QCF level 3 or above (and equivalent) may be undertaken for ELC purposes. Other reasons for claims being queried include: ● incomplete or illegible forms (25% of all rejected/queried claims) ● applicants not registered on the ELCAS system ● more than one active claim being processed for an individual in the financial year. All this has a knock‐on effect, with the process for dealing with claims being delayed while ELCAS staff follow up queries. Those that are rejected and returned add to the burden on education and learning staff, as valid but incorrect applications have to be reprocessed and this is not helped by personnel moving and sometimes being difficult to trace. Learners should: ● plan ahead and get it right first time ● not buck the system or pay up front ● be diligent in completing claim forms. ●
Post-course evaluation Another important area that continues to be neglected is post‐course evaluation. To date, fewer than a third of applicants are completing and returning their evaluation forms. Again, this leads to further chasing, with ELCAS staff issuing reminders and education/learning staff taking further time to trace individuals to pass them on. After people have been chased, the response rate improves to about 50%, but nothing less than a 100% completion rate is good enough. Evaluation is extremely important. Learner feedback is an essential element of the quality assurance process and provides the evidence to help the MoD tackle poorly performing learning providers and, where necessary, suspend or withdraw their approved status. It is also a requirement for the individual to retain a copy of the evaluation in their personal development record. If they do not and cannot provide evidence of course completion, future ELC claims will be denied. It is in learners’ interests to take the time to complete the ELC post‐course evaluation form.
www.courses4forces.co.uk
Enhanced learning credits: dos and don’ts
Enhanced learning credits:
dos and don’ts
Learners should: ●
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ensure that they understand the regulations (Joint Service Publication JSP898 – Defence Direction and Guidance on Training, Education and Skills) consult education/learning staff and line managers to discuss their personal development plan plan ahead, leaving at least 25 days between submitting a claim and needing to book a course not commit payment contributions to providers until they receive a claim authorisation note (CAN) be prepared to provide evidence that the intended course is at least at National Qualifications Framework (NQF) or Qualifications and Credit Framework (QCF) level 3 (or equivalent) and that it directly benefits the Service, unless the claim is resettlement‐related during last two years of Service ensure the provider has approved provider status by checking the ELCAS website at www.enhancedlearningcredits.com not automatically assume that approved provider status means that the entire portfolio of a provider’s courses meets the level 3 requirement ensure the training is delivered by an approved ELC provider if using individual resettlement training cost (IRTC) grant with ELC to fund a level 3 or above nationally recognised qualification consult their education, learning, training and/or resettlement adviser if they are unsure as to the best use of funding for resettlement training never enrol on a course or commit themselves financially without having first obtained the necessary approval from their own Service and a claim authorisation note from ELCAS never enrol on a course with a new provider awaiting ‘approved’ status; wait until this has been achieved; if it takes too long, look on the ELCAS website for an alternative provider
www.courses4forces.co.uk
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remember that the scheme operates a strict ‘three hits and you’re out’ policy; think carefully before submitting a claim inform ELCAS if last day in Service alters from that originally stated complete and return the evaluation questionnaire on completion of study; if they do not and cannot provide evidence of course completion, future claims will be denied.
Education/learning staff authorised to approve ELC claims should: ● ●
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ensure the learner fully understands the details of the scheme ensure individuals are eligible to claim by seeing their ‘acknowledgement of scheme membership’ ensure before granting approval that claims meet the higher‐level learning criteria when in doubt, seek proof – one useful source of information being http://register.ofqual.gov.uk not assume that approved provider status covers the entire range of a provider’s courses be aware of the rules permitting the use of ELC or SLC with IRTC to fund the same eligible learning activity in resettlement where required, advise Service leavers on the best use of available funding to pay towards learning activities where it meets the criteria of either the ELC or SLC schemes advise individuals that the scheme is not retrospective and they should always allow sufficient time between submitting a claim, receiving a claim authorisation note and committing themselves financially if in doubt, seek the advice of headquarters education/learning staff ensure the scheme works and that the regulations surrounding it are strictly observed – because failure to do so will place the scheme at risk.
COURSES4FORCES / Autumn 2015
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Approved providers and preferred suppliers – the differences
Approved providers and preferred suppliers
– the differences
APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME
ELC
PROVIDER NUMBER
8888
o clear up any confusion concerning the difference between learning credits – enhanced learning credits (ELC) and standard learning credits (SLC) – and the individual resettlement training cost (IRTC) grant, it is important to understand that they are used in different ways. Learning credits are primarily about funding nationally recognised qualifications, and Service people must meet the requirements of the individual scheme criteria to qualify. The IRTC grant is available to eligible Service leavers to purchase resettlement training. Under certain circumstances individuals can claim either ELC or SLC in addition to IRTC during resettlement, and both these grants may be authorised by the same line manager and education/learning/resettlement adviser. It is now permissible to use either ELC or SLC, together with IRTC, to pay for the same learning activity where the activity meets the requirements of the ELC or SLC scheme. The process of claiming remains unchanged and claims should continue to be submitted in accordance with current learning credit or resettlement policy. In effect, these grants continue to be independent of each other, but it makes sense, where there is advantage to the Service leaver, to use all available funding during resettlement. If using IRTC with ELC to pay towards a nationally recognised qualification, an ELC approved provider must be used. Approved providers are organisations that have met the MoD’s criteria to be permitted to run courses that qualify for ELC funding (at level 3 or above on the National Qualifications Framework/Qualifications and Credit Framework). They are on a list maintained by the ELC Administration Service (ELCAS) and only such providers may be used if ELC are to be claimed. A provider not on the approved provider list may apply to ELCAS for
T
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‘approved’ status if it has someone wishing to undertake ELC‐ funded training with it – this may take some time, so needs to be done well in advance, before potential customers start a course. Career Transition Partnership (CTP) preferred suppliers are organisations that have been assessed by the MoD as being suitable training providers for people undertaking their resettlement programmes. Although Service leavers are encouraged to use preferred suppliers, they may use the IRTC for any resettlement programme approved by their line manager and resettlement specialist. Individuals who have registered for ELC can make use of them for up to ten years after leaving the Services using approved providers. There is no similar facility with the IRTC. Some approved providers will also be preferred suppliers, although some will not be. Individuals therefore need to ensure they are looking at the right list. The basic guide is: ● in‐Service (including last two years resettlement phase) = learning = ELC = approved provider = ELCAS ● leaving = resettlement (not also using ELC for same activity) = IRTC = preferred supplier = CTP. Where ELC is being used in conjunction with IRTC and Graduated Resettlement Time, it may be permissible to claim both subsistence and travel in accordance with JSP752 (Tri‐Service Regulations for Allowances). (Details of the rules governing ELC use can be found in JSP898 – Defence Direction and Guidance on Training, Education and Skills.) In such cases, the validity of such claims is to be assessed against the criteria laid down in JSP534 (the Tri‐Service Resettlement Manual).
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
NEBOSH HEALTH AND SAFETY COURSES WE CAN HELP YOUR CAREER TRANSITION WITH OUR GLOBALLY RECOGNISED HEALTH AND SAFETY QUALIFICATIONS…
APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME
E LC
PROVIDER NUMBER
6781
Course One
Course Two
Course Three
NEBOSH National General Certificate in Occupational Health and Safety
NEBOSH National Certificate in Construction Health and Safety
NEBOSH National Certificate in Fire Safety and Risk Management
Course Four
Course Five
NEBOSH International Technical Certifcate in Oil and Gas Operational Safety
NEBOSH Certificate in Environmental Management
SPECIAL OFFER… Choose any combination of three courses for one ELC claim.
CALL US TODAY AND ASK FOR A BROCHURE OR VISIT OUR WEBSITE Ipswich: 01473 212535 | London: 0207 194 84 33 E: info@ccas-ltd.com | www.ccas-ltd.com
Become a Professional Private Investigator • By obtaining a Nationally Recognised Qualification through Distance Learning • Enrol on the Edexcel Advanced Private Investigation Level 3 BTEC Diploma Course • Providing an opportunity to achieve a high level of job satisfaction in a wide range of activities, leading to an exciting, rewarding and adventurous career
www.pi-academy.com www.becomeadetective.com or call: 01444 441111 FRPPHQFLQJ $SULO DW RXU WUDLQLQJ FHQWUH LQ 'RQFDVWHU
Academy of Professional Investigation Head Office, The Priory, Syresham Gardens, Haywards Heath, West Sussex RH16 3LB e-mail: sales@becomeadetective.com sales@pi-academy.com APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME
ELC PROVIDER NUMBER
3971 www.courses4forces.co.uk
COURSES4FORCES / Autumn 2015
33
The ELC claims process for those who are no longer in the Armed Forces
The ELC claims process for those who are no longer in the Armed Forces lways refer to the ELCAS website – www.enhancedlearningcredits.com – or single‐Service websites for the latest information about the ELC scheme. Check that the learning provider is an approved MoD ELC provider by searching the list on the ELCAS site.
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The current scheme membership of learning providers offers a good geographic spread across the UK, and a range of qualifying academic and vocational courses across a wide and diverse skills spectrum. Claimants are encouraged to use existing providers. There is no guarantee that a new provider will be accepted on to the scheme, especially if there is already sufficient existing provision. A key aim of the MoD is to keep provider membership within manageable limits. Ensure that the course you wish to undertake results in a qualification at level 3 or above on the National Qualifications Framework (NQF) or Qualifications and Credit Framework (QCF), or equivalent. To do this, ask the learning provider who the awarding body is that accredits the course. Contact the awarding body to get confirmation that the qualification is recognised on the NQF/QCF and is at least level 3. You may need proof that the qualification is on the NQF/QCF to send in with your claim, particularly if the course you are undertaking is unusual. Seriously consider whether you can cope with the study level of the course you wish to undertake. Have you got the time? Be aware of the learning provider’s policy if you do have to withdraw from the course. Some will give refunds; others will not. Do not part with any money to the provider without full authorisation of your claim through having received your claim authorisation note (CAN) (see below). Ensure that you make a claim at least 25 days before you need to make any payment for the course. Be aware that no training you have already completed or paid for can be claimed back under the ELC scheme retrospectively. Ex‐Service personnel who registered on the ELC scheme while serving
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Autumn 2015 / COURSES4FORCES
may claim up to £1,000 per financial year towards course fees if they completed four years’ Service or £2,000 if they completed eight or more years’ Service. Three claims may be made in total (including any made while still serving). Claims may be made for up to ten years from last day of service. To make a claim, download the form from the ELCAS website and fully complete it, except for Parts 4 and 5 – staff in the single Services will complete these elements. Then send the fully completed claim form to the relevant address, with: ● proof of last day of service ● information about the course, including proof of level of qualification ● photocopy of a utility bill, showing home address ● photocopy of driving licence or passport (showing photo) ● telephone number (daytime). If your claim is eligible, it will be forwarded to ELCAS, which will check you are registered for the ELC scheme and are eligible. ELCAS will return a CAN to your single‐Service education/learning staff, with an evaluation form. They will in turn forward them to your home address. This process takes around two weeks. All applications must be submitted to SDEs/SSRs for approval (verification and counter‐signing) at least 25 clear working days prior to the start of the course. Approved applications will then be submitted by SDEs/SSRs to ELCAS. (Claim forms should not be submitted direct to ELCAS.) Claimants must ensure there is sufficient time to receive the CAN to present to their chosen provider before the course starts; for many providers, this means the CAN must be presented to them by the final course registration date. Sufficient time must also be allowed to allow any new publicly funded provider not listed on the ELCAS database to apply for scheme membership as an approved provider. A CAN will not be issued by ELCAS until this process has been completed. On receipt of the CAN, you can proceed with payment by sending your CAN with your 20% minimum contribution to the
training provider. The CAN enables the training provider to invoice Defence Business Services for the rest of the fees up a total of £1,000/£2,000, as appropriate. When you have completed your course, you must also complete the evaluation form and return it to ELCAS. If you do not do this it could jeopardise your next claim. If you have any doubts about any aspect of this process, contact your single‐Service education/learning representative for advice before submitting the claim.
WHERE TO SEND CLAIMS IF YOU ARE NO LONGER SERVING Note: Personnel should contact their Single Service Representative (SSR) only if they have been unable to find the answer to their query on the ELCAS website (www.enhancedlearningcredits.com) and FAQs page. Royal Navy: ELC Manager NTE(ER2), Floor 3, Mailpoint 3.3, Leach Building, Whale Island, HMS Excellent, Portsmouth PO2 8BY Tel: 02392 625954 email: NAVYTRGHQ‐EL3RRESETSO3C@mod.uk Army: Learning Credit Scheme (LCS) Manager, DEdCap, Zone 4, Floor 2, Ramillies Building, Army HQ, Monxton Road, Andover SP11 8HT Tel: 01264 381565 or 01264 381580 email: elc@detsa.co.uk The Army Single Service telephone helpline is open 1300–1500 Monday, Wednesday and Friday, excluding bank holidays. Royal Air Force: Learning Credits Administrator, 22 (Trg) Gp, Rm 227, Trenchard Hall, RAFC Cranwell, Sleaford, Lincs NG34 8HB Tel: 01400 268183 email: 22TrgGp‐CTS‐AndEWg‐LCA@mod.uk
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
www.courses4forces.co.uk
COURSES4FORCES / Autumn 2015
35
Exemption from taxation for payments made to Service leavers under the Enhanced Learning Credits scheme
Exemption from taxation for payments made to Service leavers under the Enhanced Learning Credits scheme MRC and MoD have worked together and reached an agreement on tax exemption for Enhanced Learning Credit (ELC) payments to Service leavers under the ELC and Further and Higher Education Commitment (FHEC) schemes, effective from 2 September 2012.
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Background The Enhanced Learning Credits (ELC) scheme provides large‐scale help to personnel who qualify to help pay towards the cost of higher‐level learning and is funded by the single Services. Eligible personnel make a personal contribution of 20% of the total course fees and can receive a single payment, in each of a maximum of three separate financial years, of up to £1k or £2k (depending on qualifying scheme membership) to cover up to a maximum of 80% of course fees. In addition, in July 2008, the government made a commitment to providing Service leavers (SL) with access to a first full level 3 (GCE A level or vocational equivalent) or a first higher education qualification (a first foundation degree or first undergraduate degree or equivalent) free from tuition fees.1 The MoD engaged with other government departments (OGD), particularly BIS and the Scottish and Welsh Devolved Administrations (DA) to set up this additional Further and Higher Education Commitment (FHEC) scheme. In effect, MoD pays its contribution towards the course fees as per the ELC scheme for up to three years, and the relevant OGD and DA buys out the personal contribution that would have been paid by the SL using the ELC.
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Autumn 2015 / COURSES4FORCES
Tax exemption measure Most courses of study under the ELC scheme undertaken by individuals whilst still serving will be exempt from taxation, either as income or as a benefit in kind, if they can be justified as ‘work related’. In order for SLs to benefit fully from the ELC/FHEC schemes, tax exemption for their ELC payments was required. HMRC and MoD have worked together and reached an agreement on tax exemption, effective from 2 September 2012. This agreement is in support of the government’s commitment to Service leavers and the Service Covenant in general. In placing the ELC and FHEC schemes on a statutory basis, the Service leaver (or their surviving spouse, civil partner or eligible partner where appropriate) will not be required to pay income tax on payments received under the schemes. This measure will enable Service leavers to draw maximum benefit from the ELC and FHEC schemes.
KEY CONTACT Advice on any aspect of the ELC and FHEC schemes is available from: Appt: People‐TESRR‐Skills email: People‐TESRR‐Skills@mod.uk
1 Cm 7424, dated July 2008: The Nation’s Commitment: Cross‐Government Support to our Armed Forces, their Families and Veterans.
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study .................................................
Performance People Ltd The Coach House 10 Townsend Road Shrivenham Oxfordshire SN6 8AS
APPROVED BY MoD IN SUPPORT OF THE ELC SCHEME
E LC
PROVIDER NUMBER
3015
Specialist training & qualification in Coaching & Mentoring and Neuro Linguistic Programming (NLP) Coaching & mentoring have been buzzwords for some time now and are proven to have benefits related to improved performance, enhanced learning & getting the best out of people. Neuro Linguistic Programming (NLP) has been variously described as the â&#x20AC;&#x153;new technology of achievementâ&#x20AC;?. As a common-sense system of everyday psychology it has enhanced millions of lives by showing people how to monitor and adapt their thinking, cultivate more useful inner beliefs, and develop the skills and strategies to more easily achieve their outcomes. Combined, the many benefits of coaching, mentoring & NLP are now wellrecognised in the contexts of training, management and leadership, whilst specialist training & qualification offers a powerful framework for personal, professional & organisational development. Performance People are a niche consulting company: passionate about people & dedicated to people performance. As specialists in the areas of performance, learning, communication & change, we offer a powerful range of solutions & services with which to unlock people potential & maximise people performance. As ex-Service people ourselves, who are engaged as Subject Matter Experts (SMEs) on a number of Defence contracts, we have a true understanding of the military mindset, a great respect for the military ethos, and a real passion for helping military people get the very best from themselves. As an approved Enhanced Learning Credits (ELC) Scheme provider our comprehensive range of coaching, mentoring & NLP qualifications & certifications, includes: â&#x20AC;˘ ILM L5 Certificate / Diploma Coaching & Mentoring â&#x20AC;˘ ILM L7 Certificate / Diploma Executive Coaching & Mentoring â&#x20AC;˘ NLP Practitioner (ABNLP) & NLP Practitioner Coach (ANLP) â&#x20AC;˘ NLP Master Practitioner (ABNLP) & NLP Master Practitioner Coach (ANLP)
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Any person, team or organisation interested in developing themselves or other people with coaching, mentoring or NLP is invited to contact Mark Woodhouse on 07976-821333 or email their enquiry to mark@performancepeople.org. We look forward to speaking soon and any opportunity of helping with your performance, learning & development.
www.courses4forces.co.uk
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37
Course notes
Course notes Professional training and qualifications in coaching and mentoring
oaching has been a buzzword for some time and is now emerging as a profession offering a wide range of opportunities – from work to life; from health to wealth; from shop floor to senior executive; and as part of a job role to the foundation for a start‐up business. However, in order to be successful, every coach needs an approach and methodology with which to both ‘do’ the business of coaching and ‘run’ their coaching business. They also need professional training, a professional qualification and to engage in continuing professional development, to be deemed a ‘true’ professional. Performance People is a niche consulting company – passionate about people and dedicated to people performance. As specialists in the areas of performance, learning, communication and change, we offer a powerful range of solutions and services with which to help people unlock their true potential and maximise their own performance. Run by ex‐ Service people, we have a true understanding of the military mind‐set, a great respect for the military ethos and a real passion for helping military people get the very best from themselves. And, as an ELCAS provider, we offer professional training and Institute of Leadership & Management (ILM) qualifications in coaching and mentoring – alongside certified training in Neuro Linguistic Programming (NLP) – and an academic pathway leading to an MA in Coaching and Mentoring Practice. Anyone interested in developing themselves, other people or their organisation with coaching and mentoring is invited to contact Mark Woodhouse.
Fast-forward to your career in HR!
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Get in touch Tel: 07976 821333 email: mark@performancepeople.org See the advertisement on page 37
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Autumn 2015 / COURSES4FORCES
obs in HR come in all different shapes and sizes. In a smaller organisation, there might be just one or two people responsible for the whole range of HR activities throughout the employment relationship – from recruitment, learning and development, and performance management through to dealing with employees leaving the organisation through retirement, dismissal or redundancy; what we might call a ‘generalist’ role. In a larger organisation, HR professionals often take up ‘specialist’ roles in areas such as recruitment, reward and recognition, and performance and talent management. There are many options to progress a civilian career in HR, including roles such as HR administrator or adviser, HR officer and HR business partner, all the way up to HR director. You don’t need to have a degree to be able to work in HR, but a must‐have for your CV is a CIPD qualification. The CIPD is the professional body for HR and learning and development, as well as the awarding body for flagship qualifications in this field – qualifications that are recognised nationally and internationally by employers. cHRysos HR can offer you a number of routes to study a CIPD qualification at Foundation (level 3), Intermediate (level 5) and Advanced (level 7), depending on your experience. You can join a traditional taught programme, take a work‐based approach or a mixture of the two – what we refer to as
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mixed‐mode, which involves taking a work‐ based approach but attending workshops about once a month in Doncaster; for some programmes there is the option to attend workshops in Aberdeen. A popular choice with Armed Forces personnel undergoing resettlement is our Fast‐ Track CIPD Intermediate Certificate/Diploma in HR Management, which involves five weeks of study (Certificate) or seven weeks (Diploma) at our training centre in Doncaster. Residential facilities are available at a local hotel, and the learning environment is supportive, friendly and professional. Lunch and refreshments are always included. As an added extra, we recognise your achievement of any of our qualifications by inviting you to our special ‘cap and gown’ graduation ceremony held once a year. A memorable occasion for everyone involved! We are registered with ELCAS, which enables you to access any funding you may be entitled to under the scheme. For further information about this or any of our programmes …
Get in touch Tel: 01302 802128 email: info@chrysos.org.uk Web: www.chrysos.org.uk See the advertisement on page 33
www.courses4forces.co.uk
Claimants must consult with their education staff to check eligibility for ELC funding before making any commitment to study
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www.courses4forces.co.uk
COURSES4FORCES / Autumn 2015
39
Course notes
Teesside University – A career in information technology for excellence in and education departments, including the Department of health and social care The IT industry offers an Work and Pensions, where we help thousands immensely diverse range of career opportunities
ere at Teesside University’s School of Health & Social Care we offer a comprehensive range of full‐ and part‐time undergraduate and postgraduate work‐related courses, as well as short course opportunities. We are renowned for our flexibility and responsiveness in meeting the education and training needs of care providers in the public, independent and voluntary sectors. The quality of our provision has been deemed excellent year‐on‐year for the past decade by professional and statutory bodies, the Department of Health and NHS Health Education North East. The School is regularly commended for the excellent partnership relationships it has with providers of health and social care. The School of Health & Social Care ensures that all its activity remains up to date through dynamic and creative learning and teaching methods. It has one of the most outstanding suites of simulation laboratories in the country, which enables our students to practise their skills in safe environments before commencing their practice placements or graduating from their respective programmes. Our courses provide opportunities to commence a new career or advance your career pathway to excel in health and social care roles.
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Get in touch Tel: 01642 384176 email: sohscadmissions@tees.ac.uk Web: tees.ac.uk/health&socialcare See the advertisement on page 25
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Autumn 2015 / COURSES4FORCES
hatever your length of service, leaving the Forces and the transition into civilian life and deciding on what course to do can often be very daunting. Through the training division at Open I.T, we will assist you every step of the way. Open I.T is a UK learning centre that helps thousands of jobseekers, working professionals and Service personnel into IT training programmes every year. The most common issue raised among training providers is that skills learned often don’t prepare you for the outside world nor how to build a career from your newly gained qualification. Open I.T recognises these issues, so offers hands‐on blended learning solutions, interview techniques and soft skills training, which upon course completion will help individuals with job placements by involving and introducing recruitment agencies. Open I.T recognises that, in these uncertain times, it is more important than ever that you continue to develop your technical skills in order to keep your career moving forward, by offering a comprehensive range of IT training programmes to a wide variety of individuals across all sectors. Open I.T is constantly adapting to changes within a rapidly moving industry providing market‐ leading and advanced e‐learning training and a passion for educational development. Open I.T understands that certifications and experience are of paramount importance in determining a candidate’s employability, so we tailor‐make training programmes to provide both. Strong ties have been established with Hays Recruitment, and training solutions are provided to schools, colleges, Barclays Corporation, the Armed Forces, the NHS and governmental
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of people get back into work every year. Each student is given our undivided attention, commitment and support in helping them with job placements, with the aim of securing employment and a successful career within a highly desired industry. With more than 18 years’ experience, Open I.T is a market leader within its field of IT training and offers ‘best of breed’ IT learning solutions specialising in online and classroom‐based training with bespoke packages for those currently serving in the Forces and ex‐Service personnel alike. Open I.T has placed students into academic and professional roles such as IT engineering, IT administration, telecommunications, programming, teaching and education, IT networking, IT security, project management, business marketing, web design and many more. We work with the MoD to provide resettlement training and accreditation on behalf of all major vendors, such as Microsoft, Cisco and CompTIA, covering industry‐ recognised professional courses and certifications such as the MCSE, MCSA, CCNA, CCNP, CCIE, CompTIA A+, CompTIA Security+, ITIL, Prince2, CEH (Certified Ethical Hacker), social media for businesses and web design, to name but a few. A career in IT, teaching or management If you would like a career in: ● server infrastructure, mainframes and networking ● IT technical/desktop support ● programming or web developer ● counter‐hacking and security ● data centre and database professional ● machine virtualisation and cloud professional ● IT field engineering ● IT communications ● teaching and mentoring ● business marketing and management or if you’re looking to start your own IT business, we have the courses, experience and technical know‐how to get you into a new career. We guarantee to find the right training programme and certification for you. For full course listings, information and prices, please contact our reliable and helpful, but friendly, resettlement training staff (see contact details below). They are highly experienced in the ELC claims process, and can offer free support and career guidance on your new journey.
Get in touch Tel: 0800 599 99 98 or 01279 621 750 email: resettlement@openittraining.com Web: www.openittraining.com/elc See the advertisement on page 3
www.courses4forces.co.uk
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Course notes
Develop your future with online learning during and after the Forces Developing and enhancing your qualifications during or after the Forces can enable you to take that next career move. University of Derby Online Learning (UDOL) offers a wide range of online courses, from psychology to ergonomics … Who is the University of Derby Online Learning (UDOL)? As part of the University of Derby, UDOL has been providing part‐time online degree programmes, professional courses and CPD opportunities. UDOL currently offers 40‐plus different courses to more than 3,500 online distance learners around the world who require more flexible study options. Are online courses demanding and how do they fit around my service? Online learning places fewer demands on students: they do not have to attend a fixed location at a certain time and can study whenever and wherever suits them, allowing them to engage with their study remotely and flexibly, within set term times. Students can also take a break from study for personal or professional reasons, returning to the course at a later date that suits them. Is an online degree as good as one from a ‘bricks and mortar’ university? An online degree is exactly the same. They are of the same quality, from the same awarding institution and are recognised in the same way by industry.
Help stem the signalling engineer shortage t is accepted that the UK is facing a real skills shortage, and no industry more so than rail, particularly with respect to the number of qualified signalling engineers dealing with installation and maintenance tasks. This is a consequence of a significant increase in rail traffic and passenger usage. £38 billion will be spent over the next five years, renewing and enhancing the infrastructure. We firmly believe that there is a tide of change washing over the rail industry, with a keen focus on raising the quality and competency of the workforce. This is not only required to improve the efficiency of project delivery and maintenance, but essential if we are to service the new technology currently being introduced. At RT Training Solutions we are committed to working with companies and individuals to achieve the right balance of competency requirements, and also working together to achieve the best value from their respective budgets. As an NSARE (National Skills Academy for Rail Engineers) accredited ‘outstanding’ signalling training provider, RT Training Solutions are working hard, not only to deliver the right courses for the industry, but proactively developing individuals new to the rail sector (in particular from MoD backgrounds) with transferable skills.
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Get in touch Tel: 01332 594000 email: OnlineAdmissions@derby.ac.uk Web: www.derby.ac.uk/online Follow us on Twitter: @derbyunionline Like us: www.facebook.com/derbyunionline See the advertisement on page 9
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Autumn 2015 / COURSES4FORCES
Get in touch Tel: 01473 242344 email: info@rttrainingsolutions.co.uk Web: www.rttrainingsolutions.co.uk See the advertisement on page 19
Why choose fire safety as a career? Graham Holloway, managing director of Vulcan Fire Training and former senior fire officer, explains why fire safety management is a great career choice for ex‐Service personnel …
What degree subjects can I study online? ● Psychology, Health and Education ● Business Management, Finance and Law ● Hospitality Management ● Environmental Science and Engineering ● Computing and IT Is it more expensive to study online? Generally speaking, studying online saves money and time, yet offers the exact same degree as on‐campus.
Signalling engineers work predominantly within small teams undertaking signalling installation and maintenance activities on the UK’s railway network. Their core responsibilities are to ensure that they install and maintain both old and new equipment to the recognised industry standard, and to undertake this in a safe and efficient manner. By attending our ‘signalling installer’ training programme, you too can gain the qualifications needed to join this booming industry sector, and contribute to the dynamic future of Britain’s rail network.
eaving the Armed Forces can be daunting for Service personnel as they progress to work in industry and commerce, so choosing a career path that makes best use of the skills and experiences you have acquired during your time in the Forces is a sensible option. ‘Strengths would obviously include a great work ethic and self‐discipline, but more so working to strict guidelines, policies and procedures in a high‐risk environment – particularly useful skills in relation to fire safety. ‘We have trained thousands of people in fire safety management techniques, from a wide range of different disciplines and backgrounds. The ELCAS route often sees successful course delegates initially working as a fire risk assessor
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for health and safety companies, local authorities, NHS trusts or larger organisations. ‘Following this work episode they will then often move into self‐employment, when they have gained sufficient experience in fire safety management. There is a lot of fire consultancy work out there in the marketplace, however there is also keen competition from a variety of competitors from different backgrounds, so gaining the relevant qualifications and experience will stand you in good stead. ‘To work as a fire adviser/consultant you will need professional qualifications of at least Technician grade from one of the three awarding bodies (IFSM, IFE or IFPO). You should consider getting on a fire risk assessor register, and most importantly get appropriate insurance cover, especially professional indemnity insurance.’ Vulcan Fire Training is ELCAS registered and often trains former Service personnel in fire safety management courses. Its qualification‐based fire courses enable people to pursue a career in fire safety as an adviser, consultant or trainer. If you are interested in pursuing a career in fire safety management and would like further course details …
Get in touch Tel: 01925 211488 email: info@vulcanfiretraining.co.uk Web: www.vulcanfiretraining.co.uk See the advertisement on page 13
www.courses4forces.co.uk
SECURITY INDUSTRY TRAINING New eLearning and distance learning options.
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Our team are always on hand to answer any questions. Call us now to receive your free information pack.
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T: 0845 0095647 T: +44 (0) 1257 733003 info@wilplantraining.co.uk WilplanTraining.co.uk
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Approved ELCAS provider and preferred supplier for CTP
FREE OPEN DAYS:
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PROVIDER NUMBER
2992
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Course notes
Realise your potential with i2i
Reach out for the best in safety, industrial and medical training
eaving the Services is undoubtedly one of the most challenging life experiences that Service men and women face, and deciding what to do with the next phase of your life can be daunting. Whether it is through self‐choice or redundancy, the decisions you make now can help shape the rest of your future. Very often, Service men and women opt for a work sector related to their own specialisation; others go for a complete change of direction. Whatever your chosen path, it will inevitably involve interacting with other people, so why not use your resettlement time productively to build a skill set that will enhance your employability in this new life you are making for yourself? Communication is the most abused word in the English language and is a fundamental skill that we all feel we are good at … so what if you could be even better? There are many courses on offer that focus on this aspect, be they coaching for performance in sport or business, or therapy and life coaching, or even leadership and management courses; communication lies at their very heart. For those of you looking for something a little extra from your resettlement, i2i Development Solutions Ltd offers innovative programmes that allow you to combine nationally recognised coaching and management qualifications with NLP – for example, ILM Coaching and Mentoring with NLP or professional outdoor instructor qualifications such as Mountain Leader Training (Summer) and British Canoe Union UKCC coaching schemes qualifications with NLP. For those with a desire to teach, the Award, Certificate and Diploma in Education and Training qualifications can be delivered alongside NLP to get the most out of your students, shape their educational experiences and highly tune your presenting skills. Combining Institute of Leadership and Management (ILM) accredited training courses at levels 3 and 5 in Coaching and Mentoring with Neuro‐Linguistic Programming (NLP) Practitioner and Master Practitioner courses will ensure that you are ably equipped to transform the way you look at life, and how you can best support those around you in both personal and professional areas. i2i Development Solutions Ltd specialises in delivering high‐impact practical experiential programmes that drive change and transformation by harnessing your knowledge and experience, and allow it to flourish, develop and grow. Our directors, consultants and trainers are all ex‐Service people who share our values and beliefs, and this is evident in the passion with which they carry out their work. They all have several things in common: empathy and understanding of the needs of Service men and women, experience, knowledge, passion, creativity and desire to inspire people to realise their potential. We are experts in helping people grow through developing meaningful relationships at all levels of their chosen careers.
utreach Rescue and ORMS are the premier providers of safety, industrial and medical training programmes – all available to Service personnel looking to move into new employment. Our staff are all ex‐Service themselves, therefore we understand what is needed during transition into new areas. We have chosen the programmes we offer very carefully, to ensure best value for your funding options, and to provide you with fully accredited and certified training, recognised nationally by prospective employers. Courses available for funding under the ELCAS scheme include those listed below. ● Hazardous Environment Medicine Paramedic – from Basic level through to the full Paramedic programme approved by HCPC – we have a variety of courses on offer to suit your needs. ● Confined Space Training – Emergency Rescue and Recovery 6150 05/55; Overseeing Work in Confined Spaces 6150 04/54. ● Water Rescue – A variety of Skills for Justice (SFJ) Awards at level 3 – Water Awareness for Water Rescue Personnel; Water First Responder; Water Rescue Boat Operation; Water Rescue Technician. Also available – SFJ Awards at level 4 – Water Rescue Incident Command; Water Rescue Tactical Advisor.
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‘You wouldn’t drive backwards down the motorway, so why go into your future focusing on the past?’ Contact us now and take the first steps to unlocking your potential.
Get in touch email: info@i2idevelopmentsolutions.com See the advertisement on page 5
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Autumn 2015 / COURSES4FORCES
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Working at Height – Understanding Planning, Supervising and Managing Working at Height (6144). The sectors we cover are all in expanding markets, with many of our students moving into energy, offshore, security and rope access work. We have the widest range of accreditations of any similar training provider, with an unparalleled record of safety and student satisfaction. If you are interested in finding out more … ●
Get in touch Tel: 01248 601 546 Web: www.outreachrescue.com or www.orms247.co.uk See the advertisement on page 21
Get your house in order! he Joint Services Housing Advice Office (JSHAO) was formed when it was realised that many personnel were leaving the Services with little or no understanding of their civilian housing options, and the differing and most probably greater financial implications compared to Service accommodation. Personnel with 20‐plus years’ service were discharging with little or no knowledge of their housing options – something that JSHAO can provide. Although a lot of the work undertaken is directed at those approaching the end of their Service careers, it is clear that taking action earlier may reduce the numbers of personnel still occupying Service accommodation as they approach their discharge date. Civilian Housing Option Briefs are delivered across the UK, as well as in Germany and Cyprus, and are designed to provide information to help the Service community make more informed choices. These briefs cover: ● understanding your housing need ● government financial initiatives (including Forces Help to Buy) ● house purchase ● affordable home ownership schemes ● private rental ● social housing
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independent financial advice (provided by SIIAP members). JSHAO is also responsible for the management of the MoD Referral Scheme. The aim of this is, where possible, to assist Service leavers and their families with social housing applications following their discharge notification from the Armed Forces and where they meet certain criteria. JSHAO works closely with a number of housing providers and Services charities and, when notified of available social housing, seeks to identify applicants who may be considered suitable. There is no guarantee of success and the individual must endeavour to search for appropriate housing via local authority contact and registration. Social housing is allocated according to housing need criteria. Housing Matters magazine is a publication produced ten times a year by JSHAO, providing housing advice and covering relevant topics to inform the Service community. Copies are available either electronically or distributed as hard copies across the Services. To find out more about JSHAO and for full details of housing briefings, visit www.gov.uk/government/collections/joint‐ service‐housing‐advice‐office‐jshao ●
www.courses4forces.co.uk
Course notes
The level 4 Higher Professional Diploma in Photography – online sing your ELC funding, you can qualify as a professional photographer, shooting anything from portraits, sports, weddings, landscapes or fashion photography, selling to magazines, books, newspapers or picture libraries, even running your own studio, full‐ or part‐ time. PPTutor‐Online is the only UK provider of this high‐level national qualification online. The course is roll‐on/roll‐off, so you decide when to start, then you work from your base at your own pace. You send your work online to your individual tutor, who is a practising professional photographer, qualified to assess your work and give you ongoing advice and guidance throughout the course. As a PPTutor‐Online student, you learn from a series of online tutorials, taking you through the techniques of professional photography in your own area of interest. Each month you’re asked to take pictures to demonstrate what you’ve learned,
which is where your tutor comes in, giving you an assessment and offering an action plan. At the end of the course, you’ll have the qualification, a portfolio of professional‐ quality work, good commercial and business understanding, plenty of experience, and we’ll provide you with guidance to help you use your new skills and even to set up your own business. Find out more at www.pptutor‐online Then talk to your Education/Resettlement Section. Next, fill out the ELC application and enrol on the website. Just these small steps can lead you into an exciting and rewarding career.
I DID IT!
to the students with enthusiasm and his ground truth knowledge was exceptional; he always found time to talk to the students and share his experiences. I left the course not only suitably qualified but with the confidence to carry out the role of a maritime security officer with all the relevant tools and knowledge to do the job well and to the best of my ability. ‘On completion of the MSO course, and after a successful interview with the company, I was offered a position as an MSO with an immediate start, although there was a considerable amount of paperwork to complete first. ‘One year and six months later, and after a vast amount of experience accumulated from working with outstanding individuals and the confidence that only comes from numerous successful transits in an anti‐piracy role, I have been offered the role of a team leader. ‘Thanks to Securewest International and working within the frameworks of a highly professional and respected company and its exceptional personnel, I have been able to enjoy a job where I get to travel to locations such as Dubai, Egypt and Sri Lanka, meet and work alongside varied and interesting characters, carried out tasks that interest and challenge me, and kept not only the long‐haired general at home happy, but also the bank manager! I am also home frequently enough that I never miss out on the little things in life that a serving member of the Armed Forces knows only too well.’
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Name: Kevin Fay Years served: 7 Course: Maritime Security Officer course Current job: Team Leader, Securewest International ‘Having served for seven years in 29 Commando Regiment RA, I decided to pursue a career in civvy street. After a few low‐ level security and driving jobs, I decided I needed to do something more lucrative – and something that better uses my particular skill set. After a lot of research, I decided on a career in maritime security, in particular in an anti‐piracy role. ‘After more research I decided to attend the Maritime Security Officer course run by Securewest International in Plymouth. Established in 1987, with more than 26 years’ experience, Securewest is a leading employer within the industry. It offers a comprehensive course, approved by the UK Maritime and Coastguard Agency and City & Guilds, which is run by experienced former team leaders who are well respected within the industry. Vitally, it offers the opportunity to gain employment with the company on successful completion of the course. ‘The course instructor was Paul Symons, also a former member of 29 Commando Regiment. Paul is Securewest International’s Training and Compliance Manager, and also a former close protection officer and maritime security team leader. Paul’s experience was evident from the start. His knowledge of the industry was passed on
www.courses4forces.co.uk
Get in touch Web: www.pptutor-online See the advertisement on page 8
Considering close protection as a career?
orking in close protection (CP) can be both exciting and rewarding. There is no other job like it. But it doesn’t come easy: it requires discipline, focus and a state of mind often found in people from a military background. The industry is divided in two: hostile and executive. The training course you choose should be based on where you want to work and what your experiences are so far. Once you have chosen a career path, select a training provider that feels right for you. Titas specialises in putting the right training package together depending on your requirements and skills, giving you the flexibility to operate in all environments globally. We will support you from your first enquiry right the way through your career. Our staff are always on hand to offer advice and support. The Titas ELCAS Hostile course focuses on the daily use of weapons, tactics and formations currently being used in hostile environments, guaranteeing that our students receive up‐to‐date training that’s relevant and necessary. The Titas ELCAS Executive course has a strong emphasis on VIPs, driving, and how to operate within the UK and Europe, supporting celebrities or high‐net‐worth individuals. Our instructors come from varied backgrounds, ranging from hostile to executive CP, ex‐military and civilian personnel. Contact us today for more information regarding ELCAS and how Titas can help you with your application.
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ELCAS approved training provider 1876
Get in touch Tel: 01548 856 001 email: training@securewest.com Web: www.securewest.com See the advertisement on page 25
Get in touch Tel: 01202 929150 email: info@titas.co.uk Web: www.titas.co.uk See the advertisement on page 5
COURSES4FORCES / Autumn 2015
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Index to advertisers Company name
Index to advertisers
Key East Midlands North-west England East England North-east England South-east England Greater London Northern Ireland Yorkshire & Humberside Scotland West Midlands South-west England Wales
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Autumn 2015 / COURSES4FORCES
EM NWE EE NEE SEE GL NI Y&H SC WM SWE W
ELC no.
Region
Phone no.
Page no.
1st Call Lockouts Limited
3016
WM
0121 459 8722
47
Academy of Professional Investigation
3971
Global
01444 441111
33
Akona
1929
NWE
01928 518004
23
Arrochar Associates Ltd
4670
National
01869 343640
23
Blue Screen
1841
SWE
0845 4900 465
7
Boat Building Academy
1813
SWE
01297 445545
39
CCAS Limited
6781
EE
01473 212535
33
cHRysos HR Solutions
3069
Y&H
01302 802128
33
CILEx Law School
1105
Global
01234 844300
8
Corporate Risk Systems
2227
National
01283 509175
5
CROPS
6918
WM
07526 318492
6
Discovery Learning
2993
Global
0208 543 1017
35
E-Careers
2115
Global
0203 198 7700
9
Edinburgh Napier University
1159
National
01314 554348
17
First Point Photography Ltd
2543
SWE
01202 419808
36
G4S (Canine Security Training)
4938
SEE
01582 458355
13
Gastec Training & Assessment Centres Ltd
1619
EE
01908 587665
48
HL Training Services
3368
SWE
01179 525625
21
i2i Development Solutions
3836
Global
0845 121 0475
5
Inspire 360
3300
National
0845 803 0360
39
Inspired2be
5110
International
01522 501886
10
ISS Training Ltd
2292
Y&H
01423 712265
37
Just IT Training and Recruitment
2019
National
020 7426 9835
6
Learner Driving Centres
3393
National
0800 197 0010
17
Lifeskills Medical
2626
WM
01215 155205
13
Malpeet K9 Academy
4229
National
01639 898259
11
Maritime and Engineering College
7359
NWE
01516 661028
10
Nuco
1349
SWE
03456 444999
2
Open I.T.
4843
Orchid Training
5948
SWE
01202 676752
39
ORMS (Outreach Rescue Medic Skills)
5906
Global
01248 603 012
21
Performance Learning & Development
3015
Global
07976 821333
37
Phoenix Health & Safety
3518
National
0845 500 8811
7
Phoenix Motorcycle Training
4129
SWE
01747 873153
12
Global 0800 599 99 98/01279 621750
3
PIP
4121
EE
0800 111 6303
41
PPTutor Online
1940
Global
07850 819219
8
Quanta
1201
National
0800 018 9138
21
RMT Motorcycle Training
3565
WM
01527 500333
23
RT Training
6422
EE
01473 242344
19
Securewest International
2927
SWE
01548 856001
25
Southstep
3229
Global
0800 043 2080
11
Steve Willis
1664
SEE
01444 870860/02392 190190
39
Titas Ltd
4278
SWE
01202 929150
5
Trade Skills 4U
3751
SEE
01293 529777
35
Underwater Centre
1593
SC
01397 703786
25
Uni Bath Spa
2951
SWE
01225 875644
37
Univ Derby
1276
Global
01332 594000
9
Univ Teesside
1716
NEE
01642 384176
25
Vulcan Fire Training
3273
National
01925 211488
13
WATA (West Anglia Training Association)
1495
EE
01480 435 544
12
Wilplan Training Limited
2992
National
0845 009 5647
43
www.courses4forces.co.uk
Prof Professional essional LLocksmith ocksmith T Training raining C Courses ourses Sponsored by
“I was in the Royal Navy for 22 years, mostly on nuclear submarines. I wanted a new challenge for the future - and at 40 it was now or never! I contacted 1st Call Lockouts; others were offering the training but their staff seemed the most enthusiastic, which I saw at the training school in Birmingham. The best part of the course was that there were actual cars and doors to practice on - it really does help to have a realistic environment! I attended the automotive locksmith course and then the following year the domestic course, both gave a good introduction into the job and variety of work on offer. I am now contracted to many large firms and am a sub-contractor to John Richard Locksmiths. My daily work includes anything from opening and fitting mortice locks, to cutting and programming car keys. There’s no such thing as a typical day, this week I’ve worked with the police and a premiership footballer. It is hard work and sometimes very long hours, but being my own boss drives me to go forward.” Mark Robinson Director Wirral Locksmiths Limited
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I bought a second hand van, tools and stock and I was off trading! I visited as many letting agents as I could and introduced myself. After 5 months a major letting agent took me on-board and I still do work for them now. I have been trading now for 5 years and I love what I do! I will probably carry on trading as a locksmith until I retire. No two days are the same; every job brings its own challenges and rewards!” www.just-get-me-in.co.uk Just Get Me In @JustGetMeIn_UK
www.gastectraining.co.uk Gastec has more than 1 years experience in the resettlement training of MoD Service Leavers, with over successfully trained students now working within the industry. Other providers promise - we deliver!
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Gastec Training has for many years worked closely with Britainâ&#x20AC;&#x2122;s armed forces as they prepare for civilian life. At Gastec we recognise the commitment you have made while serving and welcome the opportunity to ensure you have a prosperous future as you leave the armed forces. The Gastec New Entrant Gas Course will prepare you for an interesting and lucrative career in the gas utility sector. Call now for a special reduced pricing offer on this course.
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CALL +44(0)1908 587665 Gastec Training & Assessment Centres Ltd. 6 Newmarket Court, Kingston, Milton Keynes, Bucks MK10 0AQ
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www.gastectraining.co.uk