Quorum - March 2017

Washington Metropolitan Chapter Community Associations Institute

MARCH 2017

A Magazine for Community Association Volunteer Leaders, Professional Managers and Business Partners

Community

ASSOCIATIONS

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bArrington Pointe, A Condominium ALSO IN THIS ISSUE

_______________________ Where Are They Now? _______________________ C+E Preview _______________________ The Benefits of HOAs

How can we serve you?

What makes us the Washington DC area’s residential property management leader? Value-added services, proven solutions, industry-leading expertise and best-in-class service with a local touch. The result?

Enhanced property values and lifestyles for every community and resident we serve.

Penderbrook Community That’s how we make a difference, every day, for great communities like yours…

AssoCiAtion

· High-Rise & Mid-Rise Buildings · Condominium & Homeowner Associations · Large Scale, Lifestyle & Active Adult Communities

Proudly Serving Washington DC Area Communities for 35 Years

11351 Random Hills Road Fairfax, VA 22030 703.385.1133 www.fsresidential.com Making a Difference. Every Day.

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MARCH 2017

­CONTENTS lub eek C oAk Cr ssoCiAtion A s ner

Homeow

12 Where Are They Now?

BY LENARD GOLDBAUM, AMS, PCAM

BY CRISHANA LORITSCH, CMCA, AMS, PCAM

COMMUNICATOR OF THE YEAR: FOX CHASE AT EXETER

16 Fox Chase at Exeter

BY AMY MORRISON SMALL CATEGORY: BARRINGTON POINTE, A CONDOMINIUM

18 Barrington Pointe, A Condominium

BY NANCY WHALEN MEDIUM CATEGORY: LIONSGATE CONDOMINIUM

20 Lionsgate Condominium

DEPARTMENTS AND MORE 5 Message from the President 6 Chapter Benefactor: Minkoff Company 6 Quorum

Pointe, gton bArrin ominium Magazine Editorial Calendar ond AC

7 Welcome New Members At te sgA ner n r o li Co 8 Upcoming Events ont dm woo 9

Event Flyer: Manager Roundtable

10 People & Places

BY ELIZABETHeLEWIS r At

exet

se LARGE CATEGORY: OAK CREEK CLUB CHA

Fox

22 Oak Creek Club

BY DWIGHT WARD VERY LARGE CATEGORY: PENDERBROOK

24 Let’s See How Far We’ve Come

BY DAVID BRAUN

26 The Benefits of Homeowners’ Associations

BY TOM BURRELL

11 Volunteer Spotlight 11 Thank You! 15 Event Flyer: Board Leadership Development 29

Event Flyer: 2017 Scholarship Program

.

32 Classifieds 33 Index to Advertisers

WMCCAI MISSION STATE­MENT To optimize the operations of Community Associations and foster value for our business partners.

Reader comments and suggestions are welcome. Address your comments to: Quorum 7600 Leesburg Pike, Suite 100 West Falls Church, VA 22043

We also wel­come ar­ti­cle sub­mis­sions from our ­members. For author guide­lines, call (703) 750-3644 or e-mail publications@caidc.org.

Articles may be edited for length and clarity.

MARCH 2017

|3

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President Bruce H. Easmunt, ESQ President-elect Sarah Elise Gerstein, CMCA, AMS, PCAM Vice President Rafael A. Martinez, CTP Secretary Michael Gartner, ESQ. Treasurer Airielle Hansford, CMCA, AMS, PCAM Immediate Past President Jeremy M. Tucker, ESQ (ex officio) Executive Director Matt Rankin, MPA, CAE (ex officio)

D IRECTORS Gordon Boezer, Thomas Burrell, Dorothy Firsching, PMP, Kristen Melson, CMCA, AMS, PCAM, Ted Ross, Todd A. Sinkins, ESQ., Elizabeth Schultz, CMCA, AMS, John Tsitos, CMCA, AMS, and Stephen Wright, CMCA, AMS, LSM, PCAM

THANK YOU. Thank you to each of you who planned, participated or attended the 2017 WMCCAI Conference and Expo. Each year, the event grows in attendance, as well as in the quality of its content. 2017 was no exception. With an exciting new layout and sold-out exhibitor booths, the conference floor was full of energy and excitement. The industry-leading educational sessions were well attended and engaging. I’m certain that each attendee came away from the 2017 WMCCAI Conference and Expo having found significant value in their attendance of our Chapter’s flagship event.

FROM THE PRESIDENT

­O FFICE R S

CO U N C I L C HAI R S Communications Council Crishana Loritsch, CMCA, AMS, PCAM Education Council Jennifer Bennett, CMCA, AMS, PCAM Member Services Council Ruth Katz, ESQ.

CO MM I TTE E C HAI R S Conference & Expo William Cornelius and Donna Aker, CMCA, AMS, PCAM D.C. Legislative/LAC Jane Rogers, ESQ. Education Kevin A. Kernan, ESQ. and James Santos, CMCA, AMS Golf Elizabeth Rudolph, AMS, PCAM and David Crone, CMCA, AMS Maryland Legislative Thomas Schild, ESQ., CCAL Outreach Lenard Goldbaum, AMS, PCAM and Sara Ross, ESQ. Membership Joe Inzerillo and Jarold Martin Quorum Editorial Susan L. Truskey, ESQ. and Nicole Williams, ESQ. Chapter Events June Chulkov and Bernie Guthrie, CMCA, AMS, PCAM Virginia Legislative Ronda DeSplinter, LSM, PCAM and William A. Marr Jr., ESQ.

QU O RUM Editor Rickey E. Dana, rdana@caidc.org Design Six Half Dozen

QU O RUM E DI TORI AL CO M M ITTE E Co-chairs Susan L. Truskey, ESQ. and Nicole Williams, ESQ. Members Mira Brown, CMCA, AMS, Chris Carlson, PE, Deborah Carter, CMCA, AMS, PCAM, Michael Gartner, ESQ., Laura Goguet, CMCA, AMS, Scott Greges, CMCA, AMS, Shannon Junior, Ruth Katz, ESQ., Crishana Loritsch, CMCA, AMS, PCAM, Thomas Mugavero, ESQ., Kara Permisohn, Brandi Ruff, CMCA, AMS, Lauri Ryder, CIC, CRM, CMCA, Kim Veirs, Aimee Winegar, CMCA, AMS, PCAM, Michael Zupan, ESQ. Washington Metropolitan Chapter Community Associations Institute, a 501(c)(6) organization, serves the educational, business and networking needs of the community association industry in 80 cities/counties in Maryland, Virginia and the District of Columbia. Members include community association homeowner volunteer leaders, professional managers, association management companies, and other businesses and professionals who provide products and services to planned communities, cooperatives and condominiums. WMCCAI has more than 3,000 members including 300+ businesses, 1,100 professional managers from 85 management companies, and approximately 1,500 community association homeowners. WMCCAI is the largest of Community Associations Institute’s 62 chapters worldwide.

Quorum is the award-winning premiere publication of WMCCAI, dedicated to providing WMCCAI’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all presented facts in articles. WMCCAI does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. This publication is issued with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services and nothing published in Quorum is intended to constitute legal or other professional advice and should not be relied on as such. If legal advice or other expert assistance is required, the services of a competent professional should be sought directly by the person requiring such advice or services.

Articles appearing in Quorum may not be reprinted without first obtaining written approval from the editor of Quorum. In the event that such permission is granted, the following legend must be added to the reprint: Reprinted with permission from Quorum™ magazine.

Copyright 2017 Washington Metropolitan Chapter Community Associations Institute. Quorum is a trademark of WMCCAI. Receipt of Quorum is a privilege of WMCCAI membership for which $65 in nonrefundable annual dues is allocated. The subscription price for nonmembers is $75 per year; contact publications@caidc.org or call (703) 750-3644.

A particular highlight of each Conference and Expo is the Community Association of the Year: Sharing Best Practices Seminar where those communities that best represent common-interest community living, excel in two-way communications with residents, and think of others beyond the community’s borders are presented with Community Association of the Year awards. The awards are presented to those communities that best demonstrate excellence in all facets of association operations and governance by following CAI’s Best Practices, and are divided into four categories based on community size.

In addition, WMCCAI presents the Communicator of the Year award to the community association that best demonstrates commitment to CAI’s best practices in both educating and informing association members through accurate and relevant information and receiving member feedback in accordance with guidelines and principles. Finally, WMCCAI presents the Humanitarian of the Year award to the community association that best demonstrates exemplary service to the community outside of its own association by way of outstanding community service and charitable works.

Winners of the above awards are highlighted throughout this edition of Quorum magazine. On behalf of WMCCAI, I once again congratulate each of our 2017 award winners and thank them for being exemplary models of community association living. It is our hope that the Community Association of the Year Awards program will contribute to community associations in the Washington Metropolitan area being known for the positive attributes of association living, as opposed to the more negative aspects portrayed occasionally in the media.

While not every association can win an award, I encourage all those who serve your respective associations to improve the quality of life of your members and to add to the positive perception of community associations through your leadership throughout 2017!

BRUCE H. EASMUNT,

ESQ.

Bruce a senior associate in the law firm of Chadwick, Washington, Moriarty, Elmore & Bunn, P.C. His practice is devoted to community association representation. He has previously served as president of a condominium unit owners’ association and as vice president of a master association, both in Falls Church, VA. Bruce was elected to serve on the WMCCAI Board in 2012, he has authored articles in Quorum, presented at CAI education seminars, and chaired the WMCCAI Outreach Committee. He was awarded the WMCCAI Rising Star in 2011, Committee Chair of the Year in 2012, and Educator of the Year in 2015.

To advertise in Quorum, contact Matt Rankin (703) 750-3644 or email publications@caidc.org.

For more information about Quorum or WMCCAI, visit www.caidc.org.

MARCH 2017

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CHAPTER NEWS

C H A P T E R

B E N E F A C T O R

Minkoff Company Contact: Greg Minkoff Address: 11716 Baltimore Avenue Beltsville, MD 20705 Telephone: (301) 652-8711

The tradition of building strong client relationships is another corporate principle that dates back to the late 1940s. Today, Minkoff Company is among the largest independent restoration firms in the nation, operating from its headquarters in Beltsville and from satellite offices in Northern Virginia and Bethesda, MD.

Fax: (301) 656-0338 E-mail: gminkoff@minkoff.com Website: Minkoff.com CAI Member Since: 1989 Certificate of Insurance: Yes Bonded: No

The company prides itself on the fact that it has grown from an organization of four or five staff members to an employee base of approximately 100 professionals operating from more than 50 service vehicles throughout the region. The staff is experienced and has been involved with thousands of restoration projects. From small water damage incidents to largescale, catastrophic fires, Minkoff Company offers a level of service that most others find impossible to match.

Areas you serve: Baltimore & DC Metropolitan Regions Corporate Associations: AOBA, CAI, PMA, IREM, Services Provided: Fire, water, and storm damage mitigation and full-scale reconstruction

For decades, Minkoff Company has been serving the restoration and emergency response needs of the property management industry. Minkoff also capitalizes on its construction expertise to undertake large-scale renovations and capital improvement projects.

Licenses Held: MHCI, Class A Virginia Contractor For more nearly 70 years, Minkoff Company has been assisting the property management industry with turnkey restoration services at properties damaged by fire, water and numerous other causes.

The company’s tradition of relationship building continues to today, evidenced by Minkoff’’s involvement in several chapters of the Community Associations Institute, many other property management and insurance industry trade groups.

Minkoff Company works closely with every major insurance carrier in this region and is prequalified to respond to emergencies in a service territory that ranges from Southern Pennsylvania, Maryland, Virginia, the District of Columbia, and West Virginia.

QUORUM MAGAZINE EDITORIAL CALENDAR

Month Theme April Dirty Jobs May Summer Recreation June Covenants July Legislative Update August Annual Meeting Review September Budgets/Finances *Themes subject to change.

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Article/Submissions Ads Due Due Feb 1 Feb 17 March 1 March 17 April 1 April 17 May 1 May 17 June 1 June 17 July 1 July 17

WMCCAI proudly welcomes the following members who joined the chapter in January 2017.

Community Association Volunteer Leaders from the Following Associations Hillcrest Cluster Association Huntington Forest Homeowners Association Loft Ridge Business Partners Beltway Cleaning Services DC, LLC JPG Plumbing Services, Inc. PoopScoop Troopers LLC Individual Managers Elizabeth Armato, Creekside at Leisure World Kimberly A. Barrett, Burke Community Management Group, LLC Jeffrey Blankenship, Gates Hudson Community Management, AAMC Eldridge Bolling, Cavendish Unit Owners Association Kim Chen, Cardinal Management Group, Inc., AAMC Teresa S. Frene Jessica Gray, Gates Hudson Community Management, AAMC Alvaro Guerra, Associa-Community Management Corporation, AAMC Ty Harris, EJF Real Estate Services, Inc. Donald M. Hunter, Jr., EJF Real Estate Services, Inc. Mary Koditek Kenneth J. Martin, FirstService Residential, AAMC Jill McDougall, AMS, Comsource Management, Inc.,AAMC Catherine Miller, Associa-Community Management Corporation, AAMC Samer Naoum, FirstService Residential, AAMC Renee Raymond, Cardinal Management Group, Inc., AAMC E’Yarna L. Suber, Gates Hudson Community Management, AAMC Traci L. Tranquilli, CMCA, FirstService Residential, AAMC Troy Vickerie, Community Association Management Professionals National Members Reserve Advisors, Inc. Sperlonga Data & Analytics

Partner with Associa.

CHAPTER NEWS

Welcome New Members

We work closely with each of our clients to understand their vision and each community's distinct features.

Associa Community Management Corporation and Select Community Services believes this is the key to delivering a smooth operation for our boards and a better experience for our homeowners.

CONTACT US TO LET EXPERTS HELP GUIDE YOUR COMMUNITY.

Nicholas J. Mazzarella MBA, CMCA®, PCAM®, LSM® President 703.230.8586 www.cmc-management.com

MARCH 2017

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M A N A G E R R O U N DTA B L E

Leaks, Water Intrusion, and Mold

Have you worried about having water damage,

REGISTRATION RATES EARLY BIRD RATE BEFORE: 4/13/17 REGULAR RATE

leaks, or mold? Not sure how you handle a claim?

Wondered what the proper response is to mold infestation or exposure? Get some valuable perspective and useful information from the area’s top community association managers, while hearing the legal perspective from Thomas Mugavero, ESQ., Whiteford, Taylor & Preston, LLP. Come LEARN, LUNCH, and NETWORK with industry professionals who want to share their experiences with you. Lunch will be provided.

When

Wednesday, April 1�9�, 2017 12:00 – 3:00 p.m.

Registration opens at 11:30 a.m.

Where

Maggiano’s Tysons Corner 2001 International Drive Vienna, VA 22012

HOMEOWNER MEMBER NONMEMBER

$30 $40

$45 $55

MANAGER MEMBER NONMEMBER

$35 $50

$50 $65

BUSINESS PARTNER MEMBER $110 NONMEMBER $135

$125 $150

How

Visit www.caidc.org to register

Who

This program will benefit Business Managers and Homeowners

Credits

This program is worth three (3) credit hours

Sponsors Chancellor | TRC Engineering Dean | Windows Plus Roudtable Sponsor | Mutual of Omaha Bank

7600 Leesburg Pike, Suite 100 West

E-mail: education@caidc.org

Falls Church, VA 22043

Web: www.caidc.org

T: 703.750.3644 F: 703.941.1740

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UPCOMING EVENTS

MARCH 16-17

M-201: Facilities Management 8:30 – 5:30 p.m.

Northern Virginia Registration Fees Member $445 Nonmember $545

This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Course dates and locations are subject to change.

Visit CAI’s Professional Management Development Program Web page for the most current schedule.

Register through CAI, www.caionline.org/pmdp. For more information, e-mail caieducation@caionline.org.

MARCH 21

Free Education Budgets & Reserve Studies 6 – 9 p.m.

Registration opens at 5:30 p.m.

Lionsgate Condominiums 7710 Woodmont Avenue Bethesda, MD 20814

Are you planning for long-term association success? Do you need guidance on how to succeed in this endeavor? WMCCAI has the key to your success. Join our experts to learn how to develop funding plans for future repair and replacement of common area components, and grow your understanding of capital and operations budgeting.

Visit www.caidc.org to register online.

APRIL 19

Manager Roundtable Leaks, Water Intrusion, and Mold 12 – 3 p.m.

Registration Opens at 11:30 a.m.

Maggiano’s Tysons Corner 2001 International Drive Vienna, VA 22102

Worried about water damage, leaks, or mold and the proper response? Want to know how to handle a claim regarding water damage? Get some useful information while you lunch and learn with industry professionals.

Visit www.caidc.org to register online.

Early Bird After April 13 Homeowner Member $30 $45 Nonmember $40 $55 Manager Member $35 $50 Nonmember $50 $65 Business Partner Member $110 $125 Nonmember $135 $150

For more information on WMCCAI meetings or upcoming events, contact the chapter office at (703) 750-3644, email info@caidc.org or visit www.caidc.org.

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PEOPLE & PLACES

Community Advantage Enters Maryland, Virginia, and Washington, D.C., Market

Trigiani Named President of Virginia Law Foundation Lucia Anna “Pia” Trigiani, principal with MercerTrigiani law firm, has been named president of one of Virginia’s most prestigious legal organizations. Trigiani, a past president of the VBA, was named president of the Virginia Law Foundation (VLF) during early January. The VLF recognizes and encourages excellence in community service and the practice of law through its Fellows program and offers continuing legal education through Virginia CLE®.

Community Advantage, a provider of financial services to condominium, townhome, and homeowner associations, will have an officer representing them in the Maryland, Virginia, and Washington, D.C., area. Kim Myles has been named the Vice President – Relationship Manager to manage the D.C. area.

SOLitude Lake Management Announces Record Year of Volunteering and Donations in 2016 Through its corporate volunteering and outreach program, The SOLution, SOLitude Lake Management, announced that 2016 was a record year of volunteering and community outreach activities, donations, and partnering with key organizations who share in their mission. The company recorded 2,288 hours of volunteering; donated $42,550 including goods and in-kind services; supported nearly 7,800 under-resourced families; helped 247 dogs and cats find forever homes; collected 9,100 pounds of trash; recycled 22,442 plastic containers and 1,076 cubic yards of cardboard, plastics, and paper!

Mercer Named President of Virginia Bar Association

Photo Credit: Virginia Bar Association Marilyn Shaw

David S. Mercer, principal with MercerTrigiani law firm, has been named president of one of Virginia’s most prestigious legal organizations. Mercer was installed as the 129th president of the Virginia Bar Association (VBA) during the association’s annual meeting held on Jan. 21. The VBA is Virginia’s largest statewide voluntary professional organization serving more than 5,500 lawyers and judges.

“David S. Mercer is installed as 129th president of the Virginia Bar Association. The oath of office was administered by his daughter-inlaw, Kelly Thomasson, Virginia Secretary of the Commonwealth.”

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VOLUNTEER SPOTLIGHT

John Tsitos Town of Residence: Chantilly VA

provides the platform for us as managers to follow in providing professional advice for management.

Education: AA-Human Services, BA-Communications Family: Wife Karen; Son Drew, 22 yrs-old Graduated from JMU in May; Daughter Lexi, 21 yrsold Senior year at VCU taking her Masters and Jake our 9 yr-old white cockapoo dog.

Employer/Occupation: Associa-SCS Vice President Were you surprised you won an award? What went through your mind? Heck Yeah. I have been on CAI committees and attended events since 2009 and I have met plenty of good hard working people who care about our industry so being selected is an honor.

Why do you feel it is important to be so active in WMCCAI? Best practices information we all follow from our attorney and business partners legitimizes our industry to our clients and

Professional Services for Commercial and Residential Properties

What is the best advice you have ever received? What is the best you have ever given?

Surround yourself with good people who work as hard as you do or are smarter than you.

What was the most recent spontaneous thing you have done? How’d it turn out? Run for the Board of WMCCAI. We’ll find out soon!

What is a hidden gem of your community?

Why? Board Member clients who appreciate what we do, work with us and promote us for the success and accolades of the community.

What advice would you give to new WMCCAI members? Get involved and meet people who share your work interests and maybe some of your casual interests. This is a rewarding career!

Waste/Recycling Removal Carpet Cleaning Hard Surface Restore/Care Pressure Washing Bulk Trash Removal Roll-Off Can Service Hoarder Clean Up

Thank You!

Garage Cleaning Graffiti Removal Snow Removal

The Editor and Co-chairs of Quorum would like to recognize and thank Kara Permisohn of Minkoff Company for all her work putting together the information for the 40th anniversary timeline in the February issue! And a thank you to so many others that gave us historical information.

•

Leslie Brown

•

Doug Henken

•

Brendan Bunn

•

Ron Kirby

•

Ken Chadwick

•

Rick Leeds

•

Robert Diamond

•

John Manougian

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Joe Douglass

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Michael Nagle

•

Arthur Dubin

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Petrin Squires

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Staci Gelfound

•

Pia Trigiani

•

Howard Goldklang

•

Peggy Zandler

We apologize for the oversight in the last issue.

Storage Room Cleaning Trash Room Cleaning Handyman Service

Janitorial Contracts Serving MD, VA, and DC

800-315-3264 MARCH 2017

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By Lenard Goldbaum, AMS, PCAM Lenard is the Portfolio Manager for Zalco Realty, Inc. He has worked in community management for the past 20 years in Florida, Maryland, Virginia, and D.C. Lenard is the co-chair of the Outreach Committee with WMMCAI.

By Crishana Loritsch, CMCA, AMS, PCAM Crishana is General Manager for Town Square Towers located in the beautiful SW Waterfront section of Washington DC. An active volunteer in the chapter, she now serves as Communications Council Chair and is a member of the Membership, Outreach and Quorum committees.

y e h T e r A e r e h W

?

I

s it just me or do you ever ask yourself “I wondered what ever happened to...?” and fill in the blank with a celebrity, childhood friend, or first crush? Well, recently the members of the Quorum Editorial Committee were asked the same thing of past Community Association of the Year winners and it got us to thinking; why not provide the answer to this curiosity and the idea for this article was formed.

For those properties who win the coveted Community Association of the Year distinction, does it mean that they can rest on their laurels or does it propel them to even greater achievement? Well, in the case of Montebello Condominium Association in Alexandria, VA and Penderbrook Community Association in Fairfax, VA, the answer is a resounding no. These communities and their owners, management team and contractors are committed to excellence in every facet of their operations.

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Montebello Montebello Condominium Unit Owners Association won WMCCAI’s community association of the year award in 1997. At that time the association was 14 years old.

Since that time, they have had numerous reserve studies and updates they have instituted preventative maintenance programs, performed balcony restoration, façade rehabilitation, as well as numerous other large scale rehabilitation projects. They continue to fund their replacement reserves appropriately and have a significant balance even with the aging infrastructure and projects they undertake.

The people at Montebello are not only maintaining their wonderful property, but improving it. The most recent improvement was the building of a 1,450 Sq. ft. fitness

center attached to the community center.

The new fitness center is now the most used amenity of the numerous amenities within the community. They have also installed touch screen monitors in each of the lobbies so the residents can quickly scan the upcoming events they may be interested in and review important notices. As part of their continuing efforts to adapt to the changing needs of the community, especially at it relates to technology, Montebello is also looking at installing a fiber-optic network for communication throughout the community including security cameras and entry system coordination as well as facilities control.

But that is just the facilities. They now have a staff of over 50 employees dedicated to the maintenance of the property and satisfaction of the residents. Between 1997 and 2016, Montebello had only 2 general managers, one of them for 17 years.

Several of the employees have been with Montebello for over 20 years. If you ask the employees, they will say they do enjoy working there, they feel they are treated fairly and are appreciated.

Montebello has been awarded numerous beautification awards by Fairfax County and others. They strive to keep their wooded areas clear of invasive plants and non-native plants. Whenever there is an issue, one of their first calls is to the National Park Service to obtain guidance with the matter. They also have a long standing contract with a certified arborist to care for their trees in the best manner they can.

Montebello has a long history of communication with the residents. Not only do they have a website, they have a monthly newsletter that averages eight pages and is solel y volunteer- produced. The newsletter includes but is not limited to board briefs, letters to the editor, upcoming events, articles on nearby restaurants, and articles on residents and employees. In addition to the monthly newsletter, they now have the touch screen monitors located in various lo-

cations on the property, which allows them to conduct monthly “30 second surveys”.

These are single subject surveys with 5 to 6 questions related to projects and happenings on the property. Their last survey garnered a 35% response rate! Additionally, Montebello instituted a policy that emails are responded to within 24 hours and if the matter is not resolved, they now have the ability to track that issue so that it does not fall through the cracks. Residents are encouraged to provide their feedback and comments in writing as well as verbally at their Board meetings and committee meetings.

There are numerous opportunities afforded residents so that their voices are heard.

The Board meetings are well run and rarely exceed 1.5 hours even with a nine member Board. The Board members come well prepared on the matters that are to be decided, most questions they have, have been researched prior to the meeting. They have lots of committees and even resident expert volunteers that have expert knowledge on specific subject matters such as engineering, technology and finance.

I believe that Montebello could win community association of the year, every year, as they are truly representative of a community where they do not rest on their laurels but endeavor to make each day at Montebello better than the last. It has been said, that when someone moves to Montebello, they disappear. They no longer have a reason to come to the outside world. Now that’s a place I want to live.

Penderbrook Penderbrook Community Association was constructed in 1989 and won the first of its three Community Association of the Year honors in 2013 when it was recognized in the Very Large category. In fact, Penderbrook went on a winning streak, winning CAY honors again in 2014 as Communicator of the Year and in 2016, repeating in the Very Large category.

What is the secret to the success of the Penderbrook community? It can be summed up in three words, consistency, commitment, and vision.

Penderbrook has enjoyed a consistency in its leadership, both at the Board of Directors level, as well as in management that few communities have experienced. Synergy is critical when managing a community and when your community is comprised of just under 1,800 homes, including single family homes, townhomes, and garden style condominiums, and a public 18-hole championship golf course, it’s imperative that your team is all on the same page. The leadership at Penderbrook has mastered this and it shows in operation of the community. Every part of the Association works seamlessly together toward its goal of ensuring that owners continue to enjoy their homes, their community and its amenities.

Commitment to excellence is another key component in any successful community. One of the ways that Penderbrook has shown this commitment is investing in the maintenance of the amenities to keep residents coming back year after year. Nothing can be more discouraging to a homeowner than coming into one’s community and noticing cracks in the tennis courts, pool furniture that is fading and discolored, or basketball courts with nets that are damaged or missing. It’s these little details that if overlooked, can make a community look shabby, especially at it ages. Penderbrook’s facilities management team is committed to making sure that every amenity looks and performs at its best at all times. Effective management

also knows when its necessary to rely upon other experts outside of its organization to assist in providing top notch services to its residents. Such was the case when Penderbrook outsourced the management of its golf course to a third party firm. The transition to outside management was seamless, the quality of service provided remained at a high level and the golf club has remained fiscally viable and increasing in revenue generated, while similar communities have had to shutter their golf course amenities.

Finally, vision is needed to move a community forward, to think in perpetuity and to ensure that as a community ages, it gets better. Under the leadership of its Board President David Braun, Penderbrook commissioned Vision 2000, a committee of owners who sat down to determine what’s next for Penderbrook. Over the course of two and a half years, these members developed a plan that after countless hours of research, community outreach, solicitation of resident and owner feedback, consultations with local County government officials, and various experts, was representative of the changing needs and desires of the community. As a result of Vision 2000, Penderbrook has evolved with the times, kept its finger on the pulse of the community and is proactive.

This plan was a not a shelf document but rather, a living, breathing document meant to guide Penderbrook into the future.

m-201 Facilities Management LEARN HOW TO PRESERVE AND ENHANCE YOUR ASSOCIATION’S PROPERTY AND PREPARE FOR EMERGENCIES. This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Your community will benefit from your increased understanding of the various types of maintenance—routine, previous, emergency, corrective and scheduled.

ADVANCE REGISTRATION IS REQUIRED

» Visit www.caionline.org/m201 to register for this course online. Register online four weeks ahead and receive a $25 discount.

coming

soon

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MARCH 2017

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People you can count on. Experience you can rely on.

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BOARD LEADERSHIP DEVELOPMENT WORKSHOP

The Board Leadership Development Workshop teaches the homeowner leader how to communicate with association residents, hire qualified managers and service providers, develop enforceable rules, interpret governing documents, and more. It provides a comprehensive look at the roles and responsibilities of community association leaders, and conveys information to help create and maintain the kind of community people want to call home.

REGISTRATION RATES

WHEN

April 29, 2017 9 a.m. – 5 p.m.

Registration opens at 8:30 a.m.

WHERE

The Promenade 5225 Pooks Hill Road Bethesda, MD 20814

HOW

Visit www.caidc.org to register

EARLY BIRD RATE BEFORE: 4/22/17

REGULAR RATE

MEMBER

$65

$80

NONMEMBER

$75

$90

MEMBER

$65

$80

NONMEMBER

$75

$90

HOMEOWNER

MANAGER

WHO

This program will benefit Homeowners

CREDITS

This program is worth seven (7) credit hours

SPONSORS

Chancellor | TRC Engineering

7600 Leesburg Pike, Suite 100 West

E-mail: education@caidc.org

Falls Church, VA 22043

Web: www.caidc.org

T: 703.750.3644 F: 703.941.1740

Fox Chase at Exeter was named Communicator of the Year in our Community Association of the Year Contest.

This is the essay submitted with the community’s application.

By Amy Morrison Secretary, Board of Directors

T

he Fox Chase at Exeter Community is continually improving upon our communication and has taken several steps to increase our effectiveness greatly.

We take pride in our community and feel that open communication between our residents is paramount to increasing our quality of life. Each building on property has a bulletin board to ensure communication with unit owners, as well as tenants. Important notices about work to be completed on property and emergency contact information are posted on these boards to inform large numbers of residents quickly. We hold monthly meetings, in which we discuss the issues and ideas that help better our community. Our Board of Directors values the opinions and input given by the residents in our community during the resident’s open forum. Meeting minutes are taken and posted on our website for residents who are unable to attend. Our community website was recently updated to be more user-friendly.

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Fox Chase Please click on the following link to explore our website: Fox Chase at Exeter Website [https://community.associawebsites.com/ sites/FoxChaseatExeter/Pages/AcwDefault. aspx].

The Board Members and the management company are in constant contact through e-mail communication. The Board of Directors has a wonderful working relationship with our property manager, Jon Bach. Mr. Bach contacts the Board of Directors in a timely fashion so that action can be taken on property quickly. Also, in order to help our residents stay connected, we recently created a Facebook page for our community.

Please click on the following link to access our page: Fox Chase at Exeter Facebook Page [https://www.facebook.com/FoxChaseAtExeter/].

Residents are able to see what is happen-

ing in and around the community through Facebook. The VOLO Village is a service that we have recently implemented in our community to ensure that we keep our residents connected and informed in a timely manner to receive important messages such as emergency notices, community events, and building work/utility interruptions directly to the unit owners. This service allows residents to choose how they will receive the messages, either through voice, e-mail or text.

During the blizzard of 2016, VOLO Village was used as a means of communication to our residents to inform them of the plowing schedule. We received very positive feedback for our communication throughout the entire blizzard with our residents. A VOLO Village blast was used in the spring to solicited volunteers for a community clean-up day. In using this service, it has made community members feel safe and

knowledgeable about the events occurring in the neighborhood.

In the future, the Board of Directors is looking at holding virtual voting and online surveys using VOLO to warrant a higher participation of community input. We realize that residents have time constraints due to busy schedules, but would still like to participate and contribute to our neighborhoods welfare.

Due to our clear communication, Fox Chase at Exeter has very quick feedback and resolutions to any problems or situations that may arise. The Board of Directors thinks that by having open communication it brings our community together in solidarity.

MARCH 2017

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Barrington Pointe, A Condominium, was named Community Association of the Year in the Small category.

This is the essay submitted with the community’s application.

Barrington

By Nancy Whalen President, Board of Directors

B

arrington Pointe is a 46-unit condominium community located about 20 miles south of Washington D.C. in the historic town of Occoquan, Virginia.

Built in 1989, Barrington shares the hill top overlooking the town with its sister condominium community, Occoquan Pointe.

Distinguished by its flagstone chimneys and gray siding, Barrington offers a community that is removed from the hustle and bustle of other suburbs located in the D.C. metro area.

It is a quiet reprise with amenities and transportation close by. We are a well-established, all-inclusive community that welcomes new residence as soon as they arrive.

Barrington Pointe has been managed by SFMC, Inc. (Service First Management and Consulting, Inc., until 2014) since 2010. Using CAI best practices, the Board of Directors and the association manager have been

18 | Quorum­

able to ensure that Barrington Pointe is a well-managed and fully funded association.

Working together, we have been able overcome our most recent challenge, the $1.2 million in damages cause by the Spring hail storm. We are a small community that takes pride in being able to stay in constant contact with residents. Directors and the Association Manager are able to provide information to residents through the web site, quarterly newsletters, open forum/resident time at monthly board meetings, the bulletin board located at the clubhouse, flyers, and continued interaction with the residents.

The gem of the neighborhood is the clubhouse and pool. Members can be found every summer at the pool area enjoying cookouts, ice cream socials, or just lounging around on Friday evenings enjoying the end of the work-week. Social activities are held

in the clubhouse year-round. Barrington extends its social activities out into the local community, hosting lunch and learn sessions for other associations in the area, hosting events for the Town Mayor, or Town Council Members. Residents have a great sense of volunteerism that extends outside the association, they serve on boards or committees for the town, participate in the Semi-annual Arts and Craft Show, and are members of local organizations such as the Woodbridge Women’s Club.

Those looking for a new home in the Northern Virginia area are always amazed at what they find on “top of the hill” here in Occoquan. Most say “I never knew this was up here” and then follow up with “are there any units for sale!” Once here, they never want to leave this quiet reprise.

MARCH 2017

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Lionsgate Condominium was named Community Association of the Year in the Medium category.

This is the essay submitted with the community’s application.

Lionsgate

By Elizabeth Lewis Homeowner

L

iving at Lionsgate Condominium is a perfect home for those desiring a different style of living that may involve downsizing from a house, or if new to the DC metro area, needing conveniences and transportation options. Or, maybe Lionsgate Condominium is perfectly located and accessible to an abundance of cultural and career opportunities. Maybe the appeal of Lionsgate Condominium is that it is an extraordinary building, built and maintained with quality and lasting attention to detail. I believe it is all of these things.

A step outside the elegant brass front doors leads to the discovery of every convenience, restaurants, shopping, recreation, and local community events. Two blocks away from the Lionsgate front door is the Metro where downtown Washington awaits expanding local, national, and international explora-

20 | Quorum­

tion. These choices and immediate access to conveniences are some of the reasons that make daily life at Lionsgate Condominium so desirable for any lifestyle and are just a few steps away. If location, location, location is the mantra for real estate purchase decisions, then certainly, Lionsgate well exceeds all definitions and expectations. But there is so much more to consider.

was completed. I watched the building rise from the ground, I watched the stone cutters’ work add the finishing touches, bringing this building to life with such attention to detail, and concern for quality that still continues today. Above all is the exemplary staff who welcomes me home and anticipates and supports my needs and that of the entire Lionsgate community twenty-four hours a day.

Lionsgate is elegantly appointed and smartly designed to accommodate everyday living.

Work out in the state-of-the-art gym, entertain in the Lions Room, have a sun­filled day on the rooftop, or enjoy a quiet sunset cocktail in the evening. There is certainly plenty of life happening within Lionsgate community to choose from, or not, if you prefer.

Whether socially active or private by choice, the decision again is yours. I moved into Lionsgate in 2008 before the entire building

Location, convenience, appealing condo designs, amenities, and exemplary staff together with a caring Lionsgate community, make the choice to live here so much more than just an address - it makes Lionsgate my home. The strong commitment to maintain the consistency of the Lionsgate experience and enhance its appeal continues to be shared by all who work and live here.

MARCH 2017

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Oak Creek Club was named Community Association of the Year in the Large category.

This is the essay submitted with the community’s application.

Oak Creek

By Dwight Ward President, Board of Directors

T

he story of Oak Creek Club is a story about resilience and the determination of homeowners to see their community reach its full potential. Montgomery Land Development launched Oak Creek Club in 2005, but subsequently failed during the downturn in the real estate market. Those were uncertain times for us. However, that failure would set into motion a scenario we could never have imagined with an incredible cast of participants. Homeowners became involved and worked tirelessly in extended negotiations with the Woodlawn Development Group (the subsequent development entity), Prince George’s County, the Maryland Capital Parks and Planning Commission, Toll Golf, and a wide variety of other entities to move our development forward. We have stayed true to the course we set in those negotiations in 2011 and have been witness to the benefits of the strong

22 | Quorum­

partnerships we formed as a result of that process. Oak Creek is now a thriving community rapidly moving towards completion and self-governance.

We anticipate transition to homeowner control late next year and have prepared ourselves so that our transition will be seamless. In 2015 we wrote charters for all the standing committees we knew the community would need going forward. We now have seven standing committees with seven members each. Our community meets every January to develop an annual agenda and schedule. We provide training on the roles and responsibilities of the governing body, and meet regularly to talk about issues related to HOA living and governance. When the time comes, we know our volunteers will be ready to assume Board positions with a seasoned understanding of how HOA’s

function. It is our goal to celebrate our transition to full homeowner control and to be well prepared for the challenge of leadership. We have also invested in building strong relationships with our service providers. We see this as the path to obtaining the best services possible for our community.

Oak Creek Club has stunning amenities and, although not owned by the Association, we enjoy a rewarding partnership with the Oak Creek Golf Club. The 18-hole championship course, owned and operated

by Toll Golf, is a jewel running through the heart of the Oak Creek Club community.

We have learned through this long process that our community is strong because of the volunteer commitment of our members, our positive relationships with the professionals who serve us, and our unwavering belief in the importance of neighborhood.

MARCH 2017

| 23

Penderbrook was named Community Association of the Year in the Very Large category.

This is the essay submitted with the community’s application.

By David Braun President, Board of Directors

Penderbrook

Let’s See How Far We’ve Come Penderbrook was built in 1989 and is comprised of 1,776 homes within seven individual land bays united under the umbrella of the Penderbrook Community Master Association (PCA). Penderbrook was developed as a desirable community with a great location and quality amenities. That was three decades ago. Yet, Penderbrook remains a relevant and vibrant community in great demand.

And this is no accident. From the moment of homeowner control, community leaders adopted a philosophy, “... the more we enhance the special character and amenities of Penderbrook to differentiate us from other choices, the better our chances to add value to our properties.” Since then, tremendous effort has been invested to improve the quality of life in Penderbrook from the physical facilities to policies and information dissemination.

Penderbrook was built as an architectural24 | Quorum­

ly connected community with a solid set of 1980’s architectural guidelines. To stay relevant, we’ve continually updated our guidelines to include “green” materials and take advantage of innovative technology that makes home maintenance easy. Outdated policies and practices have been replaced with practical and contemporary resolutions. We modernized.

Through the years, we’ve prioritized care of our greatest physical asset, the golf course.

While other golf courses are going bankrupt, PCA successfully transitioned management to maximize play and preserve our asset for continued success. We evolved.

We commissioned a “Vision 2000 Committee” to evaluate assets and develop a long-term plan. Through this initiative, we added multimillion dollar upgrades to our

amenities and a state of the art Fitness Center building with no special assessment or assessment increase. We grew.

Penderbrook has always been a community with a voice that mobilizes for a cause. We negotiated to save our land when West Ox Road was widened. We were the first community in Fairfax designated a “Community Parking District” to eliminate commercial parking on our roads. We’ve wrangled with VDOT over traffic lights. And we continue to be involved in extra-community issues such as Fairfax Forward. We are proud of the reputation we’ve built with local and state government agencies. We made ourselves known.

From inception and through the years, Penderbrook has invested in the details that create a true community: lighting, benches,

playgrounds, fencing, ball courts, security, and most recently, WIFI access for our residents. The yearly hardcopy newsletter is now a weekly email newsletter with imbedded links to local resources. The document binders located in the Association office have been replaced with a comprehensive website for immediate access to financials, governing documents, and meeting minutes. We’ve also increased, improved, and diversified event offerings to provide something for everyone. We’ve progressed.

Today, Penderbrook is an ethnically diverse and multigenerational community of young families, empty nesters, renters, and homeowners. We are a cohesive neighborhood bound by quality schools, a sense of security, exceptional amenities and ultimately, our residents. We’ve modernized, grown, and advanced our community through the years.

Penderbrook is one the largest, most dynamic yet steady communities in the area and I am proud to be part of its continued success.

MARCH 2017

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By Tom Burrell Tom is retired after 22 years in the U.S. Army and 23 years in private industry. He currently serves as Vice President of the Westridge Swim & Racquet Club Board of Trustees, and President of the Barrister’s Keepe HOA. He also serves as Chairman of the Planning, Environment, Land-Use, and Transportation Committee of a 45+ year old civic association. Finally, to ensure he is busy all the time, Tom serves on the City of Fairfax Planning Commission.

The BENEFITS of HOMEOWNERS’ ASSOCIATIONS

W

ho benefits from homeowners’ associations (HOAs)? Is it just the obvious - the members of the HOA? Or do the benefits of HOAs extend beyond that? There are three distinctly different groups who enjoy the benefits associated with the existence of HOAs – the industry that exists to support them, the local jurisdictions within which they are established, and the members of the HOAs themselves.

The very existence of HOAs creates the need for the establishment of an infrastructure of supporting companies whose sole purpose is to provide goods and services to HOAs and their members. HOAs have the need of law firms, management companies, landscaping

The very existence of HOAs creates the need for the establishment of an infrastructure of supporting companies.

Next, there are the benefits that our local jurisdictions derive from having HOAs within their boundaries. Many HOAs provide for road maintenance, snow removal, and trash collection. In some jurisdictions, the HOA owns, and is responsible for, maintaining the storm water system that services their community. In the absence of an HOA, these requirements would normally be the responsibility of a local or state government agency. Maintenance of infrastructure is paid for through personal property taxes or some other form of local tax or fee. Yet, for members of an HOA who pay for these

Obviously, living in an HOA brings several benefits to its members. There is often a “small-town” feel to living in a community

CAI Chapter Benefactor Washington Business Journal Top 20 Insurance Brokers

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Your Partner in Association Insurance Griffin Owens Insurance Group has been advising property managers and board members with Association Insurance for more than 30 years.

We have developed strong partnerships with leaders in the Association Industry and have a keen understanding of their unique needs.

businesses, insurance firms, auditors, and any number of other service organizations, big and small, who exist primarily to support HOAs.

By providing professional advice and loss control services, we help our association members control costs without sacrificing protection.

703-471-0050

26 | Quorum­

items through their annual assessments, there is no corresponding decrease in their personal property taxes. Thus, this huge benefit to local government. I’m not saying that there needs to be some form of compensation to HOA members, just that this benefit to the local government needs to be understood the next time a private citizen or politician outside an HOA structure criticizes an HOA.

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governed by volunteer leaders and a set of documents aimed at ensuring a high quality of life for its residents. This small-town feel fosters an environment where residents have a sense of belonging to something bigger. It’s like belonging to a club and what you pay for membership produces benefits available to all members – amenities such as a clubhouse, pools, trails and open spaces; homes that are maintained to a common standard, thus ensuring the highest rate of return on our investment; a system of arbitration to ensure fair and equitable treatment; and a sense of greater security through police patrols, community Neighborhood Watch programs, and the vigilance that comes with a sense of belonging to and being proud of their community.

together, our HOAs represent a larger, louder voice in the greater community.

Many of us have heard of the negative side of living in an HOA. Too often, the benefits of living in an HOA never see the light of day. Few of us write our local politicians to tell them how great it is to be living in our community. Why should we; we expect it to be great. Yet, every so often, a constituent will write to complain about how unfairly they are being treated and the next thing you AAB_Innov_Burkhammer_HorzQtrPg_120115.pdf 1

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know legislation is drafted to further emasculate the responsibilities and authority of all HOAs. Let me suggest something: If you like your HOA and the way it is governed, write your local political representative and tell them so. You might also ask them what they are doing with that part of your personal property tax they collect but don’t have to spend on you! If you don’t like your HOA and the way it is run, volunteer to be on a board or committee and be a part of the solution, not the problem.

12/1/2015 5:46:30 PM

Well-written governing documents and a board and committee structure composed of volunteer peers also benefit the HOA members in that disputes can be resolved quickly and at the lowest level possible. Many times, disputes are resolved without the need for legal aid or time consuming and costly court proceedings. Well-run and managed HOAs create a synergy of community involvement and caring that cannot be matched by the local jurisdiction’s bureaucracy. Well-run and represented HOAs create a dynamic presence in the local jurisdiction that is not overlooked by local politicians. Each of us is a constituent of our elected politicians but MARCH 2017

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28 | Quorum­

2017 Scholarship Program

WE’RE EXCITED TO ANNOUNCE THAT WE ARE OFFERING A SCHOLARSHIP AWARD FOR A FOURTH YEAR! This year’s topic is: “How Could You Implement a Green Initiative Using Teen Volunteers in Your Neighborhood?”

The application can be found on, www.caidc.org.

The scholarship program is for all Washington metro area high-school seniors who will be enrolled fall semester in post high school educational courses in a four-year college, community college, or vocational school. If you’d like to help sponsor the scholarship program, please contact Liz Schell at eschell@caidc.org, or call the chapter office, (703) 750-3644. Sponsors will receive recognition in Quorum, on the chapter website, and in our twice-monthly e-Newsletter.

7600 Leesburg Pike, Suite 100 West

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30 | Quorum­

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MARCH 2017

| 31

Directory and Classifieds ASPHALT PAVING/MAINTENANCE/REPAIR

Espina Paving Inc. 15441 Farm Creek Drive Woodbridge, VA 2191 Serving: MD, DC, VA

F: (703) 491-9101 T: (703) 491-9100

info@espinapaving.com

ATTORNEY

Thomas Schild Law Group, LLC www.schildlaw.com 401 North Washington Street, Suite #500 T: (301) 251-1414 Rockville, MD 20850 Thomas, C. Schild, ccla tschild@schildlaw.com Scott J. Silverman ssilverman@schildlaw.com

INSURANCE

MANAGEMENT SERVICES (CON’T)

Griffin Owens Insurance Group Offices Throughout Northern Virginia 847 Station Street T: (571) 386-1000 Herndon, VA 20170 www.GriffinOwens.com

Legum & Norman, Inc., AAMC 3130 Fairview Park Drive, Suite 200 T: (703) 600-6000 Falls Church, VA 22042 Direct: (703) 970-8811 John Rhodes jrhodes@legumnorman.com

JANITORIAL

Clean Advantage Corporation 4000 Pen Belt Place District Heights, MD 20747 www.cleanadv.com

T: (800) 315-3264 F: (301) 595-3331

info@cleanadv.com

MANAGEMENT SERVICES BANKING AND FINANCIAL SERVICES

Alliance Association Bank T: (703) 856-7463 Direct Tracy Burkhammer tburkhammer@AllianceAssociationBank.com

Mutual of Omaha Bank Community Association Banking/CondoCerts Noni Roan T: (301) 639-5503 Noni.Roan@mutualofomahabank.com Xenith Bank T: (703) 966-5962 Funding your next project is easy with Xenith Bank’s experienced bankers on your team every step of the way!

Tom Durrer tdurrer@Xenithbank.com ENGINEERS

ETC Engineering and Technical Consultants Inc. Water intrusion, roofing, exteriors, windows, balconies, property studies, structural & architectural services www.etc-web.com T: (703) 450-6220 Mindy Maronic mindy@etc-web.com Falcon Engineering, Architecture + Energy Consultants 7361 Calhoun Place, Suite 325 Rockville, MD 20855 www.falconengineering.com T: (240) 328-1095 Stew Willis info@falconengineering.com

Associa-Community Management Corporation, AAMC 4840 Westfields Blvd., Suite 300 T: (703) 631-7200 Chantilly, VA 20151 F: (703) 631-9786 11300 Rockville Pike, Suite 907 T: (301) 692-1700 Rockville, MD 20852 F: (240) 221-0443 Nick Mazzarella, mba, cmca, pcam, lsm NMazzarella@cmc-management.com Barkan Management Company, Inc 8229 Boon Blvd., Suite 760 Tyson Corner, VA 22182 Michael Feltenberger, cmca, ams, pcam

Capitol Management Corporation 12011 Lee-Jackson Highway, Suite 350 T: (703) 934-5200 Fairfax, VA 22033 F: (703) 934-8808 L. Peyton Harris Jr., cmca, cpm lph@capitolmanagementcorp.net CFM Management Services, AAMC Suite 100, 5250 Cherokee Ave. T: (703) 941-0818 Alexandria, VA 22314 F: (703) 941-0816 Christiaan Melson, ams, pcam c­­­­­­­­melson@cfmmanagement.com Comsource Management, Inc. AAMC www.comsource.com 3414 Morningwood Drive T: 301-924-7355 Olney, Maryland 20832 F: 301-924-7340 Tony Martella, cmca, ams, pcam tmartella@comsource.com FirstService Residential DC Metro LLC, AAMC 11351 Random Hills Road, Suite 500 T: (703) 385-1133 Fairfax, VA 22020 Robert Teeling robert.teeling@fsresidential.com KPA Management, AAMC 6402 Arlington Blvd., Suite 700 Falls Church, VA 22042

32 | Quorum­

T: (703) 388-1005 F: (703) 388-1006

www.kpamgmt.com T: (703) 532-5005 F: (703) 532-5098

Select Community Services 4840 Westfields Blvd., Suite 160 T: (703) 631-2003 Chantilly, VA 20153 F: (703) 631-5380 John Tsitos, cmca, ams jtsitos@scs-management.com Nick Mazzarella, mba, cmca, pcam, lsm nmazzarella@cmc-management.com Sentry Management www.sentrymgt.com 6395 Little River Turnpike T: (703) 642-3246, ext. 203 Alexandria, VA 22312 F: (703) 891-2378 Dave Ciccarelli, ams, pcam dciccarelli@sentrymgt.com Sequoia Management Company Inc., AAMC 13998 Parkeast Circle www.sequoiamanagement.com Chantilly, VA 20151-2283 T: (703) 803-9641 Craig Courtney, pcam ccourtney@sequoiamgmt.com Vista Management Co. Inc., AMO 1131 University Blvd. West, Suite 101 Silver Spring, MD 20902 T: (301) 649-2700 www.vistacares.com F: (301) 649-3560 L. Scott Wertlieb, esq. vistacares@aol.com Zalco Realty Inc., AAMC, AMO 8701 Georgia Ave., Ste. 300 Silver Spring, MD 20910 Arthur Dubin,cmca, pcam, cpm Z.J. Chelec, cpm

www.zalco.com

T: (301) 495-6600

adubin@zalco.com zchelec@zalco.com

PAINTING SERVICES AND RETAILERS

Capital Painting Co. www.capitalpainting.net 5520 Oakwood Road T: (703) 313-0013 Alexandria, VA 22310 F: (703) 922-1826 George Tsentas george@capitalpainting.net NOVA Painting Company www.NOVAPAINTING.com 22831 Silverbrook Center Drive #150 mark@novapainting.com Sterling, VA 20166 T: (703) 401-2000 Painting/Drywall/Carpentry Serving DC/VA/MD Ploutis Painting & Contracting Co., Inc. T: (703) 360-0205 8365 Richmond Hwy F: (703) 360-5439 Alexandria, VA 22309 info@ploutispainting.com Stella Ploutis www.ploutispainting.com

­­I NDEX TO ADVERTISERS A Alliance Association Bank...............................................................................................................27 Associa-Community Management Corporation, AAMC......................................................................7 B Barkan Management Company, Inc...............................................................................................14 C Capital Painting Co.........................................................................................................................31 CertaPro Painters of Loudoun.........................................................................................................30 Clean Advantage Corporation..........................................................................................................11 Cowie & Mott. P.A...........................................................................................................................34 D DoodyCalls.....................................................................................................................................30 PAINTING SERVICES AND RETAILERS (CON’T)

Reston Painting & Contracting 619 Carlisle Drive Herndon, VA 20170 David Hamilton

T: (703) 904-1702 F: (703) 904-0248

dave@restonpaint.com

Williams Professional Painting 110 S. Floyd Street VA: (703) 768-8143 Alexandria, Virginia 22304 DC: (202) 751-2026 williamsprofessionalpainting.com Rick Williams Rick@williamsprofessionalpainting.com PET WASTE REMOVAL

DoodyCalls Pet waste management solutions and services 13923 A Willard Road Chantilly, VA 20151 T: (800) DoodyCalls (366-3922) www.DoodyCalls.com RESERVE SERVICES

PM+ (Specializing in Reserve Studies Since 1990) A Veteran Owned Company T: (703) 803-8436 www.pmplusreserves.com Ben Ginnetti, pra, rs, p.e. pmplusreserves@cox.net ROOFING

TWC Services LLC 6700-M Springfield Center Drive Springfield, VA 22150 Linda Walker

Exterior Building Services T: (703) 971-6016 F: (703) 971-4161 info@twcserv.com

WINDOWS & DOORS

F Falcon Engineering, Architecture & Energy Consulting....................................................................35 FirstService Residential, AAMC.........................................................................................................2 G Griffin Owens Insurance Group.......................................................................................................26 L Legum & Norman, Inc., AAMC.......................................................................................................30 M Mutual of Omaha Bank...................................................................................................................28 N NOVA Painting Company................................................................................................................36 P Ploutis Painting & Contracting Co., Inc............................................................................................35 R Reston Painting Company................................................................................................................2 S Sentry Management, Inc.................................................................................................................34 SOLitude Lake Management...........................................................................................................34 T Thomas Schild Law Group, LLC......................................................................................................28 TWC Services, LLC..........................................................................................................................31

Windows Plus, LLC 14230 Sullyfield Circle, Suite F T: (703)956-6172 Chantilly, VA 20151-1660 F: (703)956-6744 Kimberly Wayland kknight@windowspls.com

W Williams Professional Painting.........................................................................................................27 Windows Plus, LLC...........................................................................................................................4 X Xenith Bank....................................................................................................................................31 Z Zalco Realty, Inc., AAMC................................................................................................................28

MARCH 2017

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Prolong Pond Dredging and Save Your Community Money.

Even with proactive management, all stormwater ponds will eventually become impaired due to accumulated sediment as a result of runoff. Dredging is an option, but is often the largest single expenditure a community will face. So, when the time does come to remove sediment from your lake or pond, consider hydro-raking as an effective, environmentally-friendly and ecomomical alternative.

Learn how hydro-raking can help prolong or prevent the need for dredging:

www.solitudelakemanagement.com/hydro-rake

Restoring Balance. Enhancing Beauty.

888.480.LAKE • solitudelakemanagement.com For a full list of our superior service offerings, visit www.solitudelakemanagement.com/services

A

HIGHER LEVEL of ATTENTION

to Your Association “My job is to help your board balance keeping down operating costs while maintaining property values and improving quality of life for homeowners. We have a strong community presence, independent advising and full transparency. ” – Katie, Sentry Manager

6395 Little River Turnpike Alexandria, VA 22312 (703) 642-3246 northernvirginia.sentrymgt.com 602 S. King Street, Suite 400 Leesburg, VA 20175 (540) 751-1888 loudoun.sentrymgt.com

34 | Quorum­

THE FALCON GROUP Falcon Engineering, Falcon Architecture, Falcon Energy Consultants Licensed Professional Engineers, Registered Architects, Inspectors and Reserve Specialists

CAPITAL RESERVE STUDIES TRANSITION REPORTS CIVIL ENGINEERING STRUCTURAL ENGINEERING DRONE / AERIAL IMAGING SERVICES MEP / ENERGY SERVICES SITE PAVING / DRAINAGE / RETAINING WALLS BUILDING FAÇADE INSPECTIONS & EXTERIOR RENOVATION BALCONY / DECK EVALUATIONS ROOF REPLACEMENT SPECIFICATIONS ARCHITECTURAL CONSULTING

7361 Calhoun Place, Suite 325 info@falconengineering.com

Rockville, MD 20855

240-328-1095

www.falconengineering.com

MARCH 2017

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CHAPTER BENEFACTORS

C

PRESORT STANDARD US POSTAGE PAID WASHINGTON, DC # 3070

WMCCAI 7600 Leesburg Pike Suite 100 West Falls Church, VA 22043 www.caidc.org (703) 750-3644

OUR MISSION To optimize the operations of Community Associations and foster value for our business partners.

Where Quality

and Customer Service Come First…

Free Estimates

703-401-2000 novapainting.com mark@novapainting.com

Northern Virginia’s Finest

• Interior/Exterior Painting • Uniformed Professional Painters • Pressure

• Fully

• Carpentry

Cleaning Services • Drywall Repairs • Daily Job Cleanup

• 30 Years

Licensed / Insured of Experience • Warranty on All Projects • 100% Customer Satisfaction

Serving VA/DC/MD