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WELCOME Staff Awards 2016 marks the 10 th Anniversary of the RailStaff Awards. That is 10 year’s of saying ‘thank you’ and ‘well done’ to the people who make our industry what it is! It has been a busy year for the RailStaff Awards, once again beating last year’s record, with the largest number of nominations, votes and guests. Year on year the great people of the rail industry keep providing fantastic service to the travelling public whilst upgrading and working on the infrastructure and we are delighted to be able to shine the spotlight on their achievements. Well done and best of luck to all who have made the finals. With so many nominations and votes, it is a real honour to have made the final. Each one of you deserves to be applauded for the work you have achieved in 2016. We hope you enjoy your evening amongst the Stars of our industry. The RailStaff Awards Team
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WHAT’S ON FOR YOUR ENTERTAINMENT TONIGHT
18.00
Arrival Drinks
18.45
Call for dinner
19.15
Welcome to the RailStaff Awards 2016
19.20
Dinner & Entertainment
21.30
Awards
22.10
CONTENT 2
Welcome
3
What’s on/Contents
4
Menu
5
The Judges
5
The Sponsors
AWARD CATEGORIES 8
Outstanding Customer Service
Entertainment
11
Rail Engineer
14
Rail Team
22.20
Awards (cont.)
17
Signaling and Telecomms Person or Team
23.10
Entertainment
20
Station Staff
02.00
Carriages
23
Recruiter/HR Person or Team
26
Apprentice
29
Project Manager
32
Rail Plant and Equipment Person or Team
34
Lifetime Achievement
38
Charitable Person or Team
41
Rail Safety Person or Team
44
Depot Team
47
Samaritans Lifesaver Award
50
Rail Infrastruture/Possessions Team
52
Rail Manager
55
Graduate
58
Trainer/Training Team
61
Train Driver
64
Rail Person
67
Thank you
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THE FOOD YOUR MOUTHWATERING MENU
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STARTER
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Staff Awards 30/09/2016 18:09
THE JUDGES MEET OUR INDUSTRY LEADING PANEL
ALEX PEDLEY
KELVIN HOLDER
PHIL MOUNTER
Construction and Rail Training, Business Development and Funding Director
Amey, Commercial Director
Westermo Data Communications Ltd, Sales Manager
GINA FAIRHURST Force Contracting Services, Director
IAN DAWSON Hitachi Europe Ltd, Head of Operations Delivery
IAN JOHNSON
MAGGIE SHAW Ballyclare Limited, Ballyclare Sales Manager
MAT BAINE CPMS, Managing Director
MICHAEL GRACE
ROGER STEWART Coyle Personnel plc, Director
RUTH SUTHERLAND Samaritans, Chief Executive Officer
SHANE SEATON
City Surveys and Monitoring Ltd, Key Accounts Director
SNC-Lavalin Rail and Transit, Regional Director
JOHN SHEEHY
PAUL O’CONNOR
STEVE DALTON
Transport Benevolent Fund, CIO/Chief Executive Officer
Rail Media, Director
telent Technology Services, Managing Director
JONAS ANDERSSON
PAUL SMITH
STEVE DIKSA
W L Gore and Associates (UK), Gore Workwear Associate
Deploy Rail UK, Technical Resource Director
Bridgeway Consulting Limited, Corporate Development and Sustainability Director
Seaton Rail, Managing Director
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THE SPONSORS MEET THE SPONSORS OF THE RAILSTAFF AWARDS 2016
ASSOCIATE SPONSOR Addleshaw Goddard’s transport team is recognised as one of the most experienced in the sector, with key expertise across a range of transport projects both in the UK and overseas. High profile issues such as HS2, airport expansion in the South East, the ‘Northern hub’ and increasingly congested motorways have put the transport sector at the centre of the debate about the UK’s future development. There is general acceptance of transport’s pivotal role as a driver of economic growth. Widespread recognition, too, of the need for joined-up, multi-modal transport strategies that enable people and goods to get where they need to be quickly and efficiently, while helping cities to achieve their potential as dynamic business hubs. Securing funding for transport projects is a major challenge for businesses around the globe; for large-scale projects which also have multiple stakeholders and regulatory and compliance issues, the task can seem daunting. The AG transport team understands the issues clients face and has strong in-depth knowledge in the transport sector both nationally and internationally, ensuring that clients are properly supported at every stage of their project. EXPERTISE Our transport team includes a broad range of experts who are experienced in advising clients across a wide range of areas.
RAIL We have a dedicated rail team that is acting for both public and private sector clients on some of the most complex and high profile projects in the marketplace. Providing genuine market insight and commerciality in addition to technical excellence is at the heart of the service we provide. The Group has detailed experience in all key sub-sectors of the rail industry including: signaling systems, rolling stock procurement and leasing, and franchise/concession (both bid side and procuring authority side). The work the team undertakes includes some of the most complex and groundbreaking projects in the market as well as on more day to day matters such as track, station and depot access. This means we can cover all of our client requirements and form long lasting relationships that drive efficiency. A few examples of our experience includes advising: The DfT on both the Intercity West Coast and West Midlands franchise competitions. On Wessex deep alliance, the £5.4 billion Intercity Express Programme and the ETCS signaling programme. Hitachi Rail Europe on the supply and maintenance for new fleet of AT300 bi-mode trains to First Group for the Transpennine Express franchise.
ASSOCIATE SPONSOR The Railway Industry Association is the body that represents UK-based suppliers to the railway industry, with a focus of engagement with key clients and government. We provide a range of services to our 200 member companies, who include
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manufacturers, maintainers, contractors, consultants and providers of specialist services. Our key activities include representation, information services, networking and exports support, as well as promoting innovation and supply chain improvements.
Staff Awards 30/09/2016 18:45
PROUDLY SPONSORING THE PHOTO BOOTH MAKE YOUR NEXT CAREER MOVE WITH ARM We facilitate the progression of talented individuals within the highly competitive technology and engineering sectors. Whether you are seeking permanent or contract opportunities we proactively search for a situation that is ideally suited to you. By placing you at the centre of the recruitment process, we respect your needs and create a partnership that lasts throughout your entire career.
Five reasons why you should choose ARM: 1. IT’S ALWAYS ABOUT YOU 2. WE EXCEED YOUR EXPECTATIONS 3. WE PRESENT YOU WITH CHOICES 4. WE’RE WITH YOU EVERY STEP OF THE WAY 5. OUR EXPERIENCE IS GLOBAL
PROUDLY SPONSORING THE PHOTO BOOTH “Reliability and Trust” is PPS Rail’s unwavering promise to our customers. It defines the core of our entire operation and is our solemn commitment. “The Professionalism held at PPS Rail ensures our desire to continually rise to new challenges and contribute to the strong birth of our organisation and to always be there for our customers. MANAGEMENT VISION PPS Rail has developed into an integrated access planning company and staffing solutions supplier which is quite unique to the UK Rail Industry. Our next goal is to ascend to the status
of the UK’s preferred access planning company and establish a continuing position of leadership within the planning process. We strive to continue to develop as a strong and independent company through creating maximum value for our clients, stakeholders and ourselves. From the executive management team to our newest colleagues, our combined effort will continue to give rise to an even higher quality of product and service than ever before.
PROUDLY SPONSORING THE DRINKS RECEPTION SUPPORTING RAILWAY PEOPLE The RBF supports current and former railway staff and their dependants when they need help through illness, injury, bereavement, or adversity. Nobody can predict the future, and offering that peace of mind within our industry is a charity that may be able to help you. The charity’s grants and support amounted to almost £362,130 in 2013, and supported over 500 people.
The charity has been helping railway people for over 150 years, improving the quality of life of current and former railway people in the UK through the provision of customised support. Assistance is provided in many forms, on a short or long term basis and is specifically tailored to an individual’s situation. Help is only a phone call away. The charity offers financial assistance, practical help and wide-ranging advice, all in the strictest of confidence.
PROUDLY SPONSORING AFTER-DINNER TEA AND COFFEE Emerson Crane Hire supplies spider cranes, crawlers and mobile cranes up to 300t. Our business model is built around doing the job properly, treating people right and working with clients over the long term. Trusted to perform some of the trickiest lifts, sometimes in the most restricted of environments and in the tightest of timeframes, Emerson has the discipline and skill to ensure that at least one aspect of your project goes without a hitch.
And if you need advice and guidance for your contract lifts, our technical team are standing by for you. Our depots are located in Dagenham, east London (Essex) and Iver in west London (Buckinghamshire) which gives us very good access to the south of England up to the Midlands.
PROUDLY SPONSORING THE CHARITY AUCTION Van Elle Rail is an integral part of the award-winning Van Elle, the UK’s largest independently owned piling & ground stabilisation company. Van Elle Rail has significant experience and expertise in both design and construction and delivers cost effective foundation solutions to Network Rail and principal contractors for AFA, platforms, canopies, bridges, signal bases, gantries and all aspects of geotechnical works in and around the rail infrastructure.
Our fleet of state-of-the-art rigs, RRVs and attachments enables us to meet a range of foundation requirements with solutions tailored to each project’s unique combination of loads and soil conditions whilst investment in technology has helped us to develop innovative, sustainability-led solutions maximising efficiency and reducing costs through value-engineered design.
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30/09/2016 18:11
Sport Games P R O U D
Sport Winners
S P O N S O R
OUTSTANDING CUSTOMER SERVICE AWARD Since the early 1990s, RailSport has been encouraging railway staff to reignite their long-held hopes of sporting glory and compete to be crowned the industry’s best. The tournament, which since its opening weekend has welcomed thousands of competitors from around the rail industry, was established by the British Rail Staff Association. BR was becoming more attuned with health and wellbeing issues and set about creating the competition, hiring a full-time RailSport manager to oversee the organisation of the event.
Wesley Bent and Luke Dunbavin MPI Ltd At Walthamstow Central London Underground station a member of the public fell down a flight of stairs and was seriously injured. Wesley and Luke contacted the emergency services and administered first aid to the injured person until the emergency services arrived at the scene. They did this without question, acted professionally and promoted the focus on team work.
Pat Duffy Southern Railway
Sport It’s a Knockout!
David Franks, the current chief executive of Iarnród Éireann (Irish Rail), has been involved in RailSport since the very beginning.
Sport Badminton
‘It was when the full-time resources that existed weren’t there anymore yet we still had a lot of people that were desperately keen to take part in events and particularly the international events,’ said David.
Sport Chess
Despite this, the RailSport Games has been held every year since, kept going by Cliff Robinson and a team of loyal volunteers.
Sport Mark Cricket Cuthbertson Sport
TyneDarts and Wear Metro The usual procedure for lost property is that the supervisor receives it, documents it and then it goes into storage until the owner comes forward. However, sometimes people are unaware that they have lost their property on the metro, so Mark came up with the idea of using Facebook to try and reunite items with their owners.
Sport Football Sport Hockey
Liam-Khan Casey
Sport
Netball Merseyrail
Sport Basketball
Pat is a platform assistant who really cares. He is always around and makes himself available during times of disruption. As well as commanding the respect of his colleagues, Pat is highly thought of by passengers.
After encountering an upset male passenger who had nowhere to stay for the night, Liam wanted to help and began contacting local shelters, eventually finding a place for the man at a nearby YMCA. “Liam went above and beyond for this passenger and represented himself and the company in a superb fashion,” said nominator Daniel Byrne.
David Haydn
Zoe Hemes
Merseyrail
Southern Railway Rugby
David was walking through the train when he came upon an intoxicated young girl. She was on her own and David was concerned about the girl’s welfare. He used the girl’s phone to contact her parents, agreeing to meet them at a station on the route, and waited with her until they arrived.
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Sport Rounders Sport
Zoe is always friendly and polite when carrying out her duties as a conductor. She often gets creative with her announcements. Last Christmas, she wrote her own Christmas songs which she sang over the tannoy. Every train she works, she is always committed to looking after passengers to the best of her ability.
Sport Running
Sport Staff Triathlon Awards
Sport Table Tennis
30/09/2016 18:11
Mark Kennedy TransPennine Express Mark combines charm and ability with compassion and genuine interest in every customer’s wellbeing. In addition to his day-today duties, Mark organised a visit to TransPennine’s York depot for a young lady with a rare medical condition after hearing about how much she loved to travel by train when they crossed paths in late 2015.
Wes Simmons TransPennine Express
Carine Marin SNC-Lavalin Rail & Transit Carine is currently developing the system integration strategy for HS2 - a role which involves investigating a wide range of subsystems; this requires consensus from a wide range of stakeholders. Prior to this she was undertaking a signalling integration review for a UK train builder, delivering rolling stock with integrated ETCS and CBTC signalling to a world-class project with particularly complex interfaces.
Roger Nicholas
Wes works his trains with an infectious smile on his face every day and is always happy to help. On one occasion, Wes helped an elderly couple who were severely delayed on his train on their way to the airport. Wes gave them upgrades to first class before offering them a lift from his home station. He has also been involved in helping to teach local schoolchildren about the wide range of careers on the railway, inspiring the next generation of rail staff to come through.
Colas Rail
Danny Roberts
Keith Ashley
TransPennine Express Danny goes above and beyond in his role as a customer service assistant at Grimsby station. He regularly works alongside the local police service to keep his passengers safe and often goes out of his way to help passengers he encounters.
Roger has played an integral part in delivering tamping best practice briefings to IP Track Renewals around the UK. The briefings could not have gone ahead without Rogers’s vast knowledge and experience of on-track machines. He has a genuine passion for improving the quality of the tampers and developing the skills of engineering staff he meets.
Chiltern Railways Keith is a hard worker and cares about what he does. Recently a lady came to the window whose husband had died. Keith had helped her with travel arrangements a week or two ago and he recognised her, remembered her situation and dealt with her with such a level of care that his colleagues believe he deserves to be recognised.
Phil Potter
Margy Kearns
CrossCountry Trains
Merseyrail
Customers say Phil continuously provides excellent customer service. He always goes the extra mile in order to ensure that passengers’ needs are met and can regularly be seen helping customers on platforms as well as on trains in between his shifts and duties.
Margy has worked within the revenue protection department for 13 years. She is the first person colleagues often turn to for advice and support. Her role can be quite difficult at times but Margy possesses the ability to remain calm and professional, often finding solutions to diffuse potentially confrontational situations.
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30/09/2016 18:12
Sport Games
Anthony Trice Anthony is well known amongst the commuters and travellers of Ashford station, providing a friendly face and a warm welcome to all passing through the station. He knows many of the commuters by name and gets stuck in when needed to assist his colleagues away from the gate line.
Sport It’s a Knockout!
PL AYFOR RAIL
Sport Badminton
AMES ORT G P S L I A EW R ly 2017 THE N 017 to 9th Ju
Samantha Kay
Sport ly 2 8th Ju Chess Sport
UNIVERSITY HBOROUGH gh, LE11 3TU LOUGCricket ou hbor
Northern Rail
Loug Epinal Way,
Sport Darts
Samantha is “like a mother hen” when it comes to looking after her passengers. She’s a great role model for others and nothing is too much trouble for her. She always provides a first class customer service, looking out for those who need the most help, such as the disabled, parents with young children and people with large amounts of luggage.
Visit www.railsport.uk
Sport Football Sport Hockey
Keith Adams Although Keith has received praise from customers on Twitter, his daughter Natalie wants to make sure he realises how much his service is appreciated. Keith’s job on the railway brings him great joy, she said, and ensuring passengers have a positive journey is of the utmost importance to him.
Dean Taylor Northern Rail Dean works for Northern and is dedicated to ensuring that all staff go out with the best customer service and railway knowledge possible. Dean created the traincrew database around four years ago and works on it tirelessly. The database incorporates a knowledge-based question app that keeps staff involved in both general day-to-day duties and provides guidance for when they encounter anything unusual.
U
IN OR FUN RA TSport Winners F
Southeastern
Northern Rail
PRO
OU D TO SP TST ON SO A SERCUST NDIN R VIC OME G EA R WA RD
call 01530
816444
Sport Netball
Siobhan Sport Maloney Basketball Sport Pro Rail Services Ltd
Rounders
Siobhan is consistently stepping up to the mark and providing the personnel and resources needed. Rail safety, training and mentoring are very important Rugbyto Siobhan and she works hard to ensure that the people she supplies to the rail industry work to the best of their capability.
Sport
Sport Running
Martin Sport Spencer Triathlon
Sport Table Tennis
Network Rail
Sport
Martin provides exceptional service, working collaboratively with others to challenge andTennis improve processes whilst listening and responding to his customers’ needs.
Sport Cycling
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Staff Awards 30/09/2016 18:12
P R O U D
S P O N S O R
RAIL ENGINEER OF THE YEAR Keltbray Rail is part of Keltbray Group and plays a key role in maintaining and developing Britain’s infrastructure. The awardwinning company provides electrification design and build, as well as rail and civil engineering project solutions and plant delivery services for the UK’s rail industry.
Coast Mainline. We have the largest and most modern road rail vehicle fleet in the country, and our people are experienced and focused on maximising rail availability while minimising disruption and providing high standard rail solutions, which are delivered safely, on time and budget with care for the environment.
Keltbray Rail undertakes work to accredited and award-winning standards, and is currently involved in the development and upgrading of some of the UK’s greatest railways, including the Welsh Valley lines, Crossrail Anglia, Great Western and the West
In addition to RISQS accreditation approvals, Keltbray Rail holds a Network Rail Principal Contractor Licence and Plant Operators Scheme Licence. This allows Keltbray Rail to operate road rail vehicles and maintenance machines on the rail infrastructure.
Abdul Rehman Savant
Ian Coleman
Alstom Transport UK Abdul is passionate about health, safety and sustainability. He takes the time to explain and educate others and mentors his colleagues. His work is consistently done to a high standard, evidenced by his ability to reinforce any design decisions made when they are scrutinised by Network Rail.
Carl Fairclough Alstom Transport UK As a principal engineer and Contractor’s Responsible Engineer (CRE), Carl is a proven leader and gives direction to his teams. Carl’s constant efforts to produce distinct, comprehensive and precise E&P submissions have been outstanding, says Alan McDonald.
Network Rail Ian, a senior engineer in the chief track and lineside team in Milton Keynes, shows true engineering leadership. He is currently the task leader for the S&C module of In2Rail, which involves managing a number of European infrastructure companies, suppliers and universities to improve existing S&C systems and deliver new ones.
James Kay Van Elle Rail James is passionate about his work and is always looking at how he can add value to the team. Honing his 17 years of plant maintenance experience, he has recently finished building a specialist piling attachment which fits to the company’s high spec RRVs. This revolutionary attachment will install piles to design depth in the toughest ground where traditional methods have failed.
Andrew Pearson
Kevin Neary
London Underground
Network Rail
Following an incident, Greenwich Generating Station was inspected for fire safety regulatory compliance by the London Fire Brigade. Thanks to Andrew’s efforts the fire risk assessment was found to be comprehensive, exemplary, suitable and sufficient, with due care and attention throughout for what is a complex premises with unique heritage features.
Kevin has been one of the engineers on the Weaver to Wavertree re-signalling project. He has worked with the client to find solutions for using Zone controller technology within location cases. This has required him to enable suitable location cases to be built that are acceptable to the client.
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30/09/2016 18:13
James Eustace
Natalie Dickinson
Network Rail
ISS Labour
James is heavily involved in all parts of the planning, survey and design works. Committed to the job, James puts in the hours needed to ensure any track is delivered on time. Recently he has been working with some young engineers to help them learn and remain engaged with the industry.
Natalie is an engineer working in ISS Labour’s OLE Division. Committed and single-minded, Natalie managed the company’s Christmas 2015 OLE work programme, which involved reviewing OLE designs and ordering all OLE materials, often in challenging circumstances due to the tight deadlines.
Paul Callaghan
Steve Butt
SNC-Lavalin Rail & Transit
Bridgeway Consulting Limited
Paul always maintains a professional outlook, working diligently to deliver required outcomes often within tight timescales. Paul has been nominated for the work he has done within London Underground’s 4LM project, supporting London Underground in gaining the technical approvals and agreement on interfaces required.
Tom Hopkins Heathrow Express Tom had to cope with a challenging situation earlier this year when Heathrow Express had to recall part of its fleet over safety concerns. An investigation went on to show the structural integrity of the trains was sound, but prior to that Tom had worked around the clock, missing valuable family time, to get the fleet back up and running.
Stephen Schofield telent Steve has worked on technology and telecommunication systems for the rail industry since starting work as an apprentice in 2001 at GEC Plessey Telecommunications (GPT). From his early work in the EMC test facility, where the GPT transmission systems were first tested for rail approval, through project engineering the systems for the upgrade of the Jubilee, Northern, and Piccadilly lines, Steve has consistently given his all to the improvement of rail systems.
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Steve joined Bridgeway in 2013 as an experienced land and engineering surveyor. In his current role, he continues to tutor new members of staff while taking responsibility for many technical aspects of the survey process. He has undertaken a key role in complex projects such as Euston enabling works, Camley Street Monitoring and the “London 100”.
Bogdan Mazalu-Dragu Bridgeway Consulting Limited Bogdan relocated to the UK in 2011 from his home country of Romania. Key to Bogdan’s success has been his ability to maintain a strong level of ongoing technical development alongside balancing a busy day job and family life. Over the past 12 months, Bogdan has been undertaking the role of client survey manager on behalf of Network Rail for the Euston Enabling Works Project.
Antony Boyle Siemens Antony, a rolling stock engineer at Northampton, has been heavily involved in implementing the use of RailBAM (Rail Bearing Acoustic Monitoring). Antony is continually looking for ways to improve how Siemens can use the data and get more out of it.
Staff Awards 30/09/2016 18:13
Innovation in Engineering
Tom Scaramuzza Network Certification Body
Keltbray Rail is part of Keltbray Group and plays a key role in maintaining and developing Britain’s infrastructure. We provide electrification design and build, as well as rail and civil engineering project solutions and plant delivery services for the UK’s rail industry. We work to accredited and award-winning standards, and are helping to develop and upgrade some of the UK’s greatest railways. Our fleet of road rail vehicle fleet is the largest and most modern in the country, and our people are experienced and focused on maximising rail availability while minimising disruption while providing high standard rail solutions, delivered safely, on time and budget with care for the environment.
Tom is a passionate and professional rail engineer who always goes the extra mile in his delivery of safety conformance for a wide variety of rail projects. Believing the rail industry to be one of the most exciting areas of engineering, Tom is a leading advocate for the Network Rail engineering graduate scheme. Proud to be a finalist in the 2016 Rail Staff Awards
Keith Miller Network Rail
St Andrew’s House, Portsmouth Road Esher, Surrey KT10 9TA T 020 7643 1000 F 020 7643 1001 E enquiries@keltbray.com www.keltbray.com
David Looney telent David’s role is to develop and manage the Network Operations Centre at telent’s Pirin Court site in East London. His energy and enthusiasm has been an inspiration to his team and he has been instrumental in transforming telent’s maintenance and asset management service to London Underground and train operating companies across the UK.
Keith was key to the successful commissioning on Purley Junction S&C renewal - a project which had significant ETE and E&P non compliance issues. Failing to undertake the commissioning would be significantly damaging to Network Rail. Significant costs were avoided by Keith’s engineering intervention.
Andrei Oiste Bridgeway Consulting Limited Andrei began his career as a surveyor in 2003 in his home country of Romania. Andrei’s wealth of survey knowledge quickly became apparent to the team. In his first few months with Bridgeway, Andrei worked hard to improve this knowledge of the UK rail industry. He has taken the lead on numerous projects and has continued to show enthusiasm for further professional development.
Chris Hooper telent Chris has demonstrated his abilities as an engineer over many years in his involvement in the delivery of solutions for London Underground and Docklands Light Railway. In parallel, he has again gone beyond the call of duty to ensure the successful delivery of the station management systems, both requiring complex integration, at London Bridge and Clapham Junction stations at the same time.
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30/09/2016 18:14
P R O U D
S P O N S O R
RAIL TEAM OF THE YEAR Since it’s incorporation in 1988, Coyle Personnel Group of companies has become one of the country’s leading suppliers of permanent and contract staff. They provide a range of specialist professional recruitment services focused on placing permanent and temporary staff with a wide variety of employers, both large and small.
AM1 Projects From humble beginnings, AM1 now has a workforce of 50 employees and has recently moved into newly built premises to house the company’s growing in-house teams; from project management teams, design teams, HV teams to planning teams.
Team Blackpool Northern Rail When driver John Burrows suffered a life-changing stroke, the team at Blackpool stepped up to help. While John was in hospital, a leak at his house had ruined his kitchen. Determined for John not to return to such devastation, the team of 18 repaired and renovated his house, installing a new kitchen, fitting new carpets and buying new furniture.
East Midlands South “Flying Scotsman” Team British Transport Police On two dates in June, Flying Scotsman hauled a special train operated from London (Victoria) to York via the Midland Main Line. Despite past trespass events, both runs operated without incident on the London to Bedford section with zero incidents of delay and trespass reported.
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They have specialist divisions in all of their offices throughout the UK spanning the maintenance, construction, rail, industrial, commercial, medical, professional and technical, nursing and financial markets in both private and public sectors. Coyles have now become one of the most trusted names in the recruitment industry due to its expertise in several specialist recruitment areas.
Night Shift East Croydon Link This exceptionally helpful and knowledgeable group (Lee Bryan, Helen Ashby, Vivienne Legister, Magdalena Kaldunska and Anne Mary Draghici) have performed consistently well throughout what has been a challenging year for Southern. They have received compliments from team leaders, and managers are also now well aware of their outstanding work.
Requirements Management Team Network Rail Over the last year, this team has been responsible for the development of a Network Rail-wide Level 1 standard on how the organisation does requirements management. The team has been responsible for training nearly 200 requirements champions located all over the country.
The BiOx (Bicester-Oxford) Team Chiltern Railways A new line was launched this year between Oxford and London - the first in over a hundred years between London and a major city. Three new stations were built at Bicester Village, Islip and Oxford Parkway and a whole new team was recruited to run these stations. Right from day one of the service, the BiOx team have provided the very best of service to their customers, receiving praise through the Chiltern Twitter feed and contact centre on an almost daily basis.
Staff Awards
30/09/2016 18:14
Marylebone Station Team
Chiltern Customer Services
Chiltern Railways
Chiltern Railways
Late last year, Chiltern Railways embarked on a project to transform its customer service at Marylebone Station. The company set a high standard for candidates, specifically focusing on personality, attitude, passion and commitment.
The team consistently treats every customer with respect and deals with enquiries in a professional and knowledgeable manner. Dealing with negativity on a daily basis can be emotionally draining, yet the team comes in with smiles on their faces every day and remain upbeat.
Mobility Assistance Team Network Rail The mobility assistance team at Euston has dealt superbly with rising demand for its services. Euston is the UK’s busiest station for mobility assistance, with in excess of 72,000 customers last year. They have received more than 30 written compliments in the past year and many more tweets.
St. Neots Station Staff GTR (Great Northern) At the end of March, the St. Neots station team dealt calmly and professionally with two separate serious incidents of disruption in less than 48 hours. The first incident involved a unit’s pantograph, and the overhead power lines, being ripped off by gales. Less than two days later, the team had to deal with major disruption following a serious fatality.
Young Rail Professionals Executive Young Rail Professionals YRP’s Executive Team manages the organisation’s strategy, finances, marketing, public relations, communications, professional development, external relations and Ambassadors programme. The YRP Executive also manages the seven YRP Regional Committees.
Suicide Prevention and Mental Health Team British Transport Police The work of the B Division Suicide Prevention and Mental Health team is outstanding and has successfully managed 800 Suicide Prevention Plans, with 98 per cent of subjects being helped.
Network Rail, Samaritans, Woolwich Crossrail British Transport Police Architectural and Rail Industry Suicide Station Team Stakeholder Group WestonWilliamson Network Rail The stakeholders work tirelessly to promote the concept that suicides are not inevitable on the railway or in society as a whole. As part of its objectives the partnership aims to create a culture of talking and supporting within the rail industry. The programme has seen a rise in reported interventions to 1,100 and a decrease in railway suicides.
+Partners
The Woolwich team is made up of the company’s youngest members of staff, allowing fresh, industrious minds to thrive and develop ahead of their peers. Not only is the project being delivered successfully, but it has proven an exemplar case study for how NEC3 procured jobs should be performed and delivered.
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The Greater West Electrification Team – Thames Valley Area Amey/Network Rail The team has delivered a major milestone after energising the first section of the Great Western Main Line between Tilehurst and Didcot. This dedicated team of engineers has achieved this thanks to round-the-clock working, an example of the effort and commitment of the team in the last 12 weeks.
Network Rail Team Liverpool Lime Street Network Rail Each member of the team works hard on a daily basis to ensure the station is a safe and welcoming environment for all its users. Whether that be assisting passengers on and off trains, completing security checks or all the things that go on behind the scenes to ensure the station is kept up and running.
Control – MTR Crossrail Experienced, yet open to new ideas, the team spent time with the previous train operating company to understand how its section of route was previously managed. The team were heavily involved in the writing of the Control Competency Management System and ensured all necessary improvements were made.
Conformance Team for the North of England & Scotland Network Certification Body This year, the team has shown exceptional dedication and commitment to its work and the UK rail industry. Its efforts played a huge part in making sure an essential new railway for Scotland was authorised on time and they followed this up by carrying out valuable post-project work to benefit the rail industry as a whole.
Direct Rail Services DRS would like to be recognised for the outstanding level of customer care demonstrated by our workforce during the winter of 2015 / 16. The dedication and sheer determination throughout last winter ensured that the impact on services was minimal. At a time when other suppliers would give up the DRS workforce demonstrated a genuine commitment to customers, putting festive celebrations on hold.
Network Rail, London Midland, Siemens and Brecknell Willis Systems Team Network Rail Network Rail’s E&P RAM team are developing, with the University of Oxford, a new analysis tool which will enable automated detection of OLE non-conformances based on GoPro video imagery. The tool will help reduce the man hours spent analysing footage, producing a time saving of approximately 80-90 per cent.
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Staff Awards 30/09/2016 18:15
P R O U D
S P O N S O R
SIGNALLING AND TELECOMMUNICATIONS PERSON OR TEAM OF THE YEAR Westermo design and manufacture robust data communication devices for harsh environments. We supply products that provide the network communication infrastructure, derived from proven commercial technology, for control and monitoring systems that are used in mission critical solutions where commercial grade products are not sufficiently resilient. A global player in train and trackside networks Westermo was established in 1975. The head office is located 100 miles southwest of Stockholm in Sweden. Over the past three decades Westermo has grown with sales and support units being established in Sweden, UK, Germany, France, Singapore, North America and China as well as partners in many other countries of the world.
Over its long history Westermo has evolved from supplying RS232 line drivers and then to DIN rail mounted tele-modems. With the advent of Ethernet as the de facto standard for data communications in many industries, Westermo developed an extensive range of robust Ethernet switches and routers. All Westermo products are designed to operate in the kind of harsh environments located on the trackside and many of these devices carry the “Network Rail Acceptance”. Westermo also has its own expert team for the specialist sector of train networks. It doesn’t end after 2 years either – we will continue to support you by providing the tools and experience needed to achieve Chartered Status in your chosen field.
Jai Smart
Sean Tarpey
Alstom Transport UK
Network Rail
Since joining Alstom Transport UK, Jai has demonstrated a common-sense practicality when developing and evolving bespoke power applications for the railway environment. He has been described as a great manager and a great role model.
Sean’s contribution towards the successes of Crossrail Anglia makes him an irreplaceable asset to the project. His proactive engagement with all people, disciplines and stakeholders demonstrates his enthusiastic, can-do attitude towards the project.
Martin Cooper
Alex Laver
Alstom Transport UK
Network Rail
Martin has helped progress designs for electrification and plant (E&P) on one of the largest signalling schemes in the UK. Colleagues said he is an excellent mentor to his junior engineers, a great team player who is committed to delivering his designs.
Since completing the company’s graduate engineer scheme, Alex has exceeded what has been expected of an engineer who is new to the team. He has carefully worked with others to improve his knowledge in areas where it was lacking and, with humility, has seen where he can improve the competence of other experienced engineers.
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Crossrail Signalling Integration Team
Four Lines Modernisation (4LM) Team
Bombardier Transportation
SNC-Lavalin Rail & Transit
The Crossrail Signalling Integration Team is responsible for the integration of ETCS, CBTC and AWS/TPWS for the Crossrail project, including the development of the Signalling Test Integration rig, in the Train Zero Lab in Derby.
Southeast Ops Techs Network Rail When services in the region have been impacted by cable thefts, the team have worked together to get equipment back into service. The hard-working, committed staff have also delivered innovative signalling schemes at London Bridge, Gillingham ROC and Dover as part of the wider Digital Railway inititative.
Christopher Wilson Siemens Mobility UK Chris joined the project a year ago as the site foreman. Chris has worked with the project to establish what had gone wrong with elements of the project and then set about leading the teams to ensure that information was accurate and everyone was satisfied with the product left behind.
Thameslink Telecoms Team Linbrooke Services Linbrooke’s telecommunications team was selected by Network Rail to design and install 225 new CIS displays across Blackfriars, City Thameslink, Farringdon and London St Pancras stations. The team provided full turnkey delivery from the design and installation through to the test, commission and handback into service.
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SNC-Lavalin Rail & Transit has supplied a range of resources to London Underground’s Four Lines Modernisation (4LM) programme - one of the largest metro resignalling projects in the world, which will install Thales’ Seltrac CBTC system on one of the most complex metro networks in the world.
Carl Fairclough Self-employed Carl is being celebrated for the determined attitude he demonstrates with his clear and concise engineering designs. He is thorough in preparing and presenting engineering designs which are often accepted with minimal rework.
RETB telent The telent RETB team have substantially completed one of the most challenging projects on today’s UK rail network. The RETB project, on Scotland’s West Highland Line and Far North Line on behalf of Network Rail, is one of the most physically demanding installations on the rail network.
Tahir Ayub Network Rail Tahir has worked tirelessly to improve signalling power systems across the UK rail network. He has sought to improve the safety of maintenance staff working in vicinity of the signalling equipment by enhancing the reliability of signalling power.
Staff Awards 30/09/2016 18:16
Beckton Depot Team Thales Group The Thales Field Operations identified a need to increase staff training and so decided to develop an in-house facility within the new Thales Beckton depot. What originally started out as an empty room quickly became a bespoke training rig with its own design, exceeding all expectations.
Phil Chambers Bridgeway Consulting Limited Phil joined Bridgeway in 2014 as an S&T maintenance technician. Phil has been involved in maintaining signals for over 30 years, having built up a wealth of signalling experience with British Rail. From the very start of Phil’s career with Bridgeway, his expertise, energy, commitment and effort has been exemplary.
S&C North Alliance Doncaster Team Network Rail S&C North Alliance’s Doncaster Depot is a multidisciplinary switches and crossings (S&C) renewals and enhancements team. Over the last two years, the team has established itself as a successful, integrated team that has delivered some of the most challenging works on the East Midlands and London North East routes.
ts ligh n i ame ur n o y r See ersta p u ilS ia #R a med _ t l e i e a Tw @r ram g a t Ins
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P R O U D
S P O N S O R
STATION STAFF OF THE YEAR Helping to make a difference TBF is here to support those who work in the public transport industry in Great Britain when they are in need, hardship or distress. Almost anyone who works in the industry may join TBF, which is a registered charity (registered in England and Wales, 1160901) and be eligible for help. We have members in most major public transport companies and enjoy support from all the main transport unions. We are a membership charity and to become a member you must work in the public transport industry.
Michael Atherton Northern Rail Mike starts his shift at 6am but you will regularly find him there early, making sure his station is clean, safe and a pleasant environment for customers. During one late shift, Mike sprang into action to aid a customer in a wheelchair. She had lost her purse and so Mike spoke with her, before phoning for a taxi and paying for the fare.
Graham Large Northern Rail Graham works on one of the line’s busiest stations and has to cope with a multitude of things on a daily basis, including a high passenger turnover and short form trains.
Michael Brady Northern Rail Michael consistently provides passengers with excellent customer service. Numerous letters of thanks have earned him recognition from the company’s managing director.
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We have helped thousands of members in times of need or hardship and offer an extensive range of benefits to the member, their partner and dependent children for just £1 a week. TBF was originally established to help families of London public transport workers serving in the First World War. A permanent trust was set up in 1923 and we have been helping public transport workers for over 90 years. In recent years we have shown extensive growth nationally and we have members in most parts of England, Scotland and Wales.
Rhys Jackson Abellio Greater Anglia Rhys is friendly and approachable and knows the rail timetables like the back of his hand. On one occasion he helped a commuter carry their luggage after they fell and hurt their ankle. He then waited for a taxi with them and paid the fare himself.
Anne Ross Southeastern Anne is the “pinnacle” of everything Southeastern expects from its employees, said her nominator Lee Fox. She is never off sick, is never late and always offers to help colleagues in need.
Vivienne Rowley Northern Rail No job is too big or small for Vivienne. She is always willing to make sure that the staff are happy and that the station runs smoothly and effectively. She is a real team player with excellent customer service - a positive influence on staff morale.
Staff Awards 30/09/2016 18:17
Lee Malcolm
Andrew Morris
Southeastern
South West Trains
Lee is always cheerful, friendly and helpful; nothing is too much trouble however busy he is. Colleague Nola Langton said he displays the company values and should be cloned as an example of what a station supervisor should be.
Working in a single manned station means that Andrew has to be multi-talented. He is knowledgeable and always happy to help his colleagues. All his customers at Whitchurch, Hampshire, love and appreciate him and the hard work he puts in for their benefit.
Danny Kirkman
George Heffernan
Northern Rail Since Danny joined the team at a very busy interchange station, Danny has delivered outstanding customer service. He has covered many different shifts at short notice due to holidays and sickness. He has done so with a smile on his face.
Mobility Assistance Team Network Rail The mobility assistance team at Euston have dealt superbly with rising demand. Euston is the UK’s busiest station for mobility assistance, aiding over 72,000 customers last year. The team has received more than 30 written compliments in the past year and many more tweets.
Susan Nicholls Virgin Trains Suzanne is Preston’s community champion, working tirelessly to keep the station engaged with the wider community. She has recently won an award for her charity work and she also works with various schools and community rail groups to help spread safety and railway knowledge.
Esther Hayward Southeastern Esther acts as the area local rep. The commitment and support she offers all colleagues has demonstrated the strength in depth within the company. She represents her area to a high standard and plays a key role for the depot and the steps the company is trying to take forward.
Chiltern Railways George was the duty fitter at London Marylebone and responded to a call about smoke coming from one of the trains. His quick response to the sighting of smoke, analysis of the situation and decision to involve the fire brigade probably avoided escalation of an already serious situation.
Simon Moore Chiltern Railways Simon was walking into Leamington town centre, on his day off, when he saw there was disruption to services at LMS due to a fatality. He dropped everything to go and assist in the station. Simon took control at the info point in Leamington Spa station. He kept everyone up to date, enabling staff to be out on the station dealing with passengers.
Carol Morgan Merseyrail Carol demonstrates a genuine care for her role. She is an excellent role model to both new starters and long-serving staff members. She supports new staff and shows them exactly what good looks like in line with Merseyrail standards and expectations.
Niki Abnett Virgin Trains Niki is a customer service assistant at Stockport. For the last six years, he has organised a Rail Day at Stockport. He works really hard to organise this event every year and split any money raised between lots of different charities.
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Marie Bowie Virgin Trains Marie works in the Travel Centre at Glasgow Central. She is very patient with customers and has an empathetic nature with everyone she meets. She also consistently receives positive customer feedback.
Theresa McGuiness Virgin Trains Last year, Theresa had an idea about offering a plus one type travel facility for staff who may be single, or who have lost a partner, and would like to take another family member or friend with them. She put her idea out to the business and has now had it accepted.
Steve McDowell Heathrow Express Steve, a duty station manager at Heathrow Express, dealt diligently and professionally when a train stopped short of its arrival at Paddington station. He gave support to the new on board staff and customers, liaising with the control room and train staff to eventually manually open the doors to evacuate the passengers.
Helping to make a difference
TBF is proud to sponsor the 2016 Station Staff of the Year Award With the help of the TOCs, Network Rail and other employers throughout the public transport industry we now have over 47,000 members. For just £1 a week, a variety of financial, health and welfare benefits are available to you, your partner and dependent children if you work in the public transport industry... ...people just like you
& 0300 333 2000 etd 00 38571 help@tbf.org.uk 8 8 www.tbf.org.uk Transport Benevolent Fund CIO, known as TBF, is a registered charity in England and Wales, 1160901
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Steve Gallon ts ligh n i me r na u o y tar See pers u S l i edia #R a m _ t l e i e Tw @ra ram g a t Ins
DB Regio Tyne & Wear Ltd Steve’s drive, commitment and resilience creates a fantastic working environment and his colleagues feed off his vibrant positive attitude. Steve creates a welcoming environment to customers and colleagues alike and is widely known by management for his positive approach to exceptional customer service.
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Staff Awards 30/09/2016 18:18
GLOBAL
Jobs
P R O U D
S P O N S O R
RECRUITER/HR PERSON OR TEAM OF THE YEAR Global Rail Jobs is a global recruitment job site for people outside the UK seeking career opportunities within the rail industry around the world. With thousands of international vacancies and
registered jobseekers, Global Rail Jobs connects employers to a worldwide network of Rail Professionals using our global rail recruitment platform.
Hayley Wilkinson
Nicola Panchoo
Spectrum Contracting Services Limited
Northern Rail
During a short period of time in the industry, Hayley has made continuous and positive growth. She has taken time to learn about the industry and constantly puts others before herself.
Since joining Northern little over a year ago, Nicola has played a major part in transforming the company’s recruitment process. Nicola can often be found working beyond normal office hours to ensure that the highest quality candidates are selected for interview.
Chris Stupack Mane Contract Services Chris makes himself available 24 hours a day, seven days a week. He even gave up his entire Christmas break to travel around 13 different stations to ensure client and contractor satisfaction was the top priority.
Samuel Knight Samuel Knight International Ltd Samuel Knight International has proven to be a market leading recruitment and project manpower specialist, providing engineering and technical professionals on a permanent, temporary and interim basis.
Adam Razzell Advanced Resource Managers Adam has propelled himself from junior consultant to head of the rail division for ARM, all within four years. He has developed a substantial influence on his department which has seen significant advancements to client and contractor success.
Kirsty Towell Alstom Transport UK Kirsty has made a great effort in ensuring departments are up to date with training and all necessary paperwork. Abdul Rehman Savant, who nominated Kirsty, said: “In the time I have known Kirsty, I have found her to be very kind, approachable and very helpful.”
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Dale Rozario Southern Railway Dale demonstrated extensive safety knowledge and experience when helping calm passengers stuck due to a signalling failure on a train bound for Gatwick. He provides support and help to his fellow team leaders and the management team without hesitation.
Ben Sutcliffe SNC-Lavalin Rail & Transit Since he joined SNC-Lavalin in August 2015, Ben has made a huge impact. Ben is the primary point of contact for all hiring managers within the SNC-Lavalin Rail & Transit team in the UK, as well as all candidates within the region. Despite this challenge, Ben has been directly responsible for a rise in SNC-Lavalin’s recruitment figures in the UK.
Brendan Fowler HS2 Brendan’s role involves recruiting individuals into what is a fastgrowing organisation. His knowledge of HS2 is impressive and he has helped many candidates understand their potential roles within the organisation.
HR team MTR Crossrail The HR team had just nine months to target, attract, assess, select and appoint the talent needed for the launch of the Liverpool Street - Shenfield line concession in May 2015. Since then, MTR Crossrail has recruited 165 head office staff and 213 front line staff including trainee drivers, qualified drivers, driver team leaders and station staff.
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Michael Schruyers Resourcing Solutions Terry Gibney described Michael as “honest and reliable”, and hopes he receives deserved recognition for his contribution to the industry.
Colleen Sanderson Network Rail Colleen is an IP Track ‘Mental Health Champion’ and recognises the importance and benefits of motivating herself and others to look after their emotional wellbeing. In January 2016, Colleen set up and became leader of the “Walkout Wednesday” lunchtime walk initiative to get staff away from their desks to take a break.
IP Track HR team Network Rail The IP Track HR team has led multiple initiatives over the last 18 months designed to help drive the business forward demonstrated by impressive and increasing engagement levels.
Rabinder Kaur SNC-Lavalin Rail & Transit Rabinder was recruited as the UK HR advisor for SNC-Lavalin Rail & Transit in 2014 and has built the credibility of the HR function within the UK during this time. As a result of her great work, she was appointed UK HR manager in 2016.
Staff Awards 30/09/2016 18:19
GLOBAL
Jobs
Recruitment Team Advance-TRS Ella Gardiner said the recruitment team at Advance Training & Recruitment Services deserves huge praise for its hard work over the last year. Each member has shown real character and candour in a year that has seen the company go through some huge changes.
Ben Shayegan Advance-TRS
A world of opportunities Proud sponsor of the Recruiter / HR Person or Team of the Year
Richard Beadsmoore SNC-Lavalin Rail & Transit Richard joined the Learning & Development (L&D) team in late 2015. Richard’s role is within the HR shared service centre, which supports multiple business units within SNC-Lavalin, including the Rail & Transit teams. Since becoming an SNC-Lavalin employee, Richard has been able to quickly understand the rail sector and the challenges the industry is facing.
Colin Earp
Since joining Advance-TRS as a specialist resourcer in early 2014, Ben has rapidly moved up through the ranks to become a senior recruitment consultant, specialising in telecoms and M&E. Hungry to progress quickly, he has relished the challenge of working within the scarcely skilled rail industry, and embraced the opportunity to grow and develop new skills.
Chris Ellis Liverpool Recruitment Company Chris has shown dedication to his role within the company, earning him a nomination for this year’s RailStaff Awards.
Margaret Fisher Bridgeway Consulting Limited Margaret joined Bridgeway in 2003 as an administrator in the HR department where she has since provided invaluable support to the team and to the business as a whole. She has recently been promoted to senior HR advisor which recognises her key role within the team.
ATA Recruitment Colin has been at ATA Recruitment for more than 10 years. Throughout his career he has been a respected voice in the industry, providing support for principal contractors and subcontractors alike. He has provided support within the rail industry on projects such as EGIP and Crossrail.
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P R O U D
S P O N S O R S
APPRENTICE OF THE YEAR For many years now Gore and Ballyclare Limited have worked in close partnership to engineer technologically advanced and durable hi-vis workwear for the rail industry. Both companies believe quality manufacture, innovation and high performance products are essential for protective rail clothing. Supporting, encouraging and protecting early talent in the rail sector is important to Gore and Ballyclare, which is why they joined forces to sponsor the Apprentice of the Year Award 2016.
Christopher Hansford CH2M Colleagues have praised the quality of Chris’ work since joining the company. Not afraid to have a go at something, he is one of the first people in the office each day and one of the last to leave.
Sam King MTR Crossrail Sam has quickly got to grips with his role as a project coordinator with MTR Crossrail since joining as an apprentice last year. The job involves producing project schedules and reporting data to customers. Sam is popular across the organisation and has been nominated for his enthusiastic approach to work and his ability to interact effectively with staff, from those on the front line to company directors.
Chloe Cook LORAM UK Ltd As LORAM UK’s only female apprentice, Chloe has proven to be an enthusiastic member of the team, keen to improve her knowledge of the business. As well as her day job, Chloe is a special constable with Nottinghamshire Police and is regularly taking part in activities to raise money for charity.
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It’s important apprentices and their employers face future and existing challenges and opportunities with confidence in order to fully serve the needs of the rail industry. With that comes the need to ensure apprentice talent can work safely and fully protected. If you’d like to take part in a three month apprentice wearer trial with Gore and Ballyclare from October onwards please contact: sally@rusecomm.co.uk
Annais Siddall Linbrooke Services Annais joined the industry in 2014 as a 16-year-old apprentice and has overcome the challenges of being a young female engineer to become an integral member of the team. Her tutor, Tyrone, said Annais was an excellent listener who is keen to take on board advice and help other students.
Nicholas Jones Siemens Rail Automation Nick, a third-year signalling design apprentice, is part of the Control Systems Group at Siemens Rail Automation and has played an important role in the North Lincolnshire Resignalling Scheme. Achieving six distinctions and two merits in his HNC, Nick was recently awarded Siemens’ internal Higher Apprentice of the Year award in recognition of his attitude and performance.
Charlie Bennett MTR Crossrail Charlie has been praised for his consistently impressive performance since joining MTR Crossrail as an apprentice in the Safety, Quality and Environment (SQE) team in 2015. Since arriving just over a year ago, Charlie has helped develop a personal safety handbook, plan and deliver MTR Crossrail’s sustainability month road shows, and he has managed the core safety briefings.
Staff Awards 30/09/2016 18:20
Jonathan Houlding
Aaron Richardson
Linbrooke Services
ISS Labour
Jonathan joined Linbrooke as part of the company’s ‘Phoenix Project’. He had been achieving poor grades at school and was facing permanent exclusion.
In his first two years on the railway, Aaron has gained a diploma in rail engineering and has become qualified as an OLEC1 and 2 linesman, an authorised person and a COSS.
Since his first day at the company, Jonathan has turned his life around and is now halfway through a four-year apprenticeship scheme with the company. He is now receiving praise from his peers and supervisors for his positive attitude and his comprehensive knowledge of electrical engineering.
Prior to joining ISS Labour’s OLE Division, he attended NCG’s Rail Academy, where he was named Student of the Year.
Jack Savage
Millie Coombes
Network Rail
Atkins
Never shy to get stuck in, Jack has now completed his apprenticeship scheme and is preparing to join Network Rail’s S&T team full time.
Described as an “incredibly talented engineering apprentice”, Millie is enthusiastic and strives for academic excellence. So far in her career, Millie has contributed to drawings for the Crossrail project and has been part of several tenders.
Described as a “very keen individual”, Jack’s colleagues believe he deserves some recognition.
Neil Roe Northern Rail A third-year apprentice at Northern’s Newton Heath depot, Neil has demonstrated his ability to work to a brief with minimal supervision. He was recently given a project to reset and reprogramme the depot’s automated underfloor train cleaning machine. Neil completed the task and as a result has achieved a 30 per cent reduction in process time.
Tomas Bissett Northern Rail Tomas has progressed from completing a pre-apprenticeship programme in 2014 to becoming an OTAP Clerk, and he now has aspirations of becoming a train driver. During his time on the apprenticeship he contributed to all elements of the training and was an active member of the group during both theory and practical sessions
Jordan Walters
Ross Miller
Virgin Trains
GBR Solutions Ltd
Jordan has an “infectiously positive attitude”. Jordan joined the company as a receptionist at Virgin Trains’ Birmingham headquarters and has now taken up a customer service assistant role.
Ross completed his apprenticeship in May 2015. Now employed by GBR Solutions, Ross had to overcome numerous challenges to gain his qualifications and has shown strong leadership skills as he now leads his own maintenance gang.
He has “a passion to succeed” and was crucial in the smooth transition to new premises earlier this year.
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Glyn Oliver VolkerRail
Celebrating Rail Apprentice Talent Gore Workwear and Ballyclare Limited Honoured to support young rail talent Railstaff Awards – Apprentice of the Year For more information visit gore-workwear.co.uk and ballyclarelimited.com
Through his advanced apprenticeship at Doncaster College, Glyn has gained experience in multiple engineering disciplines, and has completed placements in the finance, commercial and design departments. Nominator Jack Pendle said: “I have no doubt that Glyn will develop into one of the most knowledgeable OLE engineers in the industry, and I look forward to seeing him develop in years to come.”
Ben Diskin VolkerRail Not afraid to get his hands dirty, Ben has been praised by colleagues for his good attitude: a real railwayman at heart.
and
©2016 W. L. Gore & Associates. GORE-TEX®, GORE®, and designs are registered trade marks of W. L. Gore & Associates.
Jake Hill telent A second-year apprentice at telent, Jake is currently delivering pointing and testing work on safety critical telecoms equipment and has played a key role in the commissioning of the Wi-Fi system at London Bridge. His colleagues have said that without his hard work, the project at London Bridge would never have been delivered on time.
Reece Aspin VolkerRail Reece has shown great maturity and has become a valued member of the company, representing VolkerRail at a couple of major industry events.
Ramiro Aldana S&C North Alliance Having previously completed a masters in environmental engineering and civil engineering, Ramiro chose to join the S&C North Alliance in December 2015 as an Amey Pathways graduate engineer. He achieved his PTS and AC and DC lines within three months and became embedded in the engineering and project management at the Alliance’s Crewe depot.
Billy Welch Costain Billy works as an apprentice civil engineer for Costain at London Bridge. During his time on the project, Billy has gained the respect of senior colleagues on what is a complex project, producing reports that have contributed to the Start of Shift (SoS) briefings and helping to ensure works are completed safely. Jessica Andrews, who nominated Billy, said: “It is doubtless to say that one day Billy will walk through London Bridge station and be proud of what he has achieved.”
Last year, he spoke at the Doncaster Rail conference and went on to join Sir Terry Morgan at the ground breaking ceremony for the National College for High Speed Rail.
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Staff Awards 30/09/2016 18:21
P R O U D
S P O N S O R
PROJECT MANAGER OF THE YEAR CPMS stands for Collaborative Project Management Services. It’s not just a name; it’s our project delivery philosophy.
- We provide a wide range of consultancy services from project reviews to health checks.
- We deliver project solutions by providing strategic planning on multi-disciplinary rail projects from conception to completion.
CPMS are at the forefront of successful project delivery and currently work on the Great Eastern Overhead Line Renewal and Shenfield to Southend Victoria projects as well as working on the Gospel Oak to Barking Electrification programme with VolkerFitzpatrick
- We supply expertise both on and off-site to enhance the capability of existing teams.
Darryl Mayes
Mark Gibbs
AM1 Projects
SSE Enterprise Rail
This fast-paced development of AM1 Projects would not have been possible without Darryl. He was the first official project manager on board and was managing up to four large projects at one time, undertaking the roles of an entire project team.
Mark plays a major role in SSE Enterprise Rail’s business and leads by example, using his vast engineering and management experience gained over the last 30 years.
Rebecca Relph Network Rail Rebecca’s nomination comes in recognition of her commitment to project delivery - in particular the delivery of conductor rail renewals where she demonstrated an outstanding ability to turn a struggling project into a success. The delivery team installed and commissioned 13.65 km of conductor rail, beating the annual volume target by 75 per cent.
Shelly Quinton-Hulme Network Rail Due to her excellent stakeholder management skills, she was able to turn around a relationship with a lineside neighbour while managing a signalling level crossing renewal project. This had previously proven difficult and was leading to a situation where requirements were not being met.
Martin Davey Network Rail Martin has continued to demonstrate his ability to effectively manage projects, with recent successes with the S&C renewals at Moreton Cutting, Bathampton, Bath Goods and Malvern Wells. Moreton Cutting involved having to liaise with the Reading resignalling project.
Sue Littleford Virgin Trains An experienced procurement manager, Sue supported and advised her nominator, Timothy Matthew, with Virgin’s New Uniform Project. Timothy said of Sue: “ As someone who is relatively new to the railway, and very new to project managing, Sue you’re both an inspiration and pleasure to work with.”
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Jonathan Daniels simplifying the complex
Network Rail Since joining the Crossrail West Inner - Signalling scheme as a project manager, Jonathan has cemented relationships that didn’t previously exist and has created a team that consistently delivers. Liam Duggan said: “Without Jonathan’s driving, pragmatic and understanding attitude it would have been difficult to reach this position.”
Hannah Jones
Delivering over £500m of works for our clients CPMS stands for Collaborative Project Management Services. Its not just a name, it’s our project delivery philosophy.
Young Rail Professionals
We deliver project solutions by providing strategic planning on multi-disciplinary rail projects from conception to completion
Over 2,500 young people in schools, colleges and universities have been inspired this year as a result of Rail Week, the first industry-wide project to bridge the skills gap.
We supply expertise both on and off-site to enhance the capability of existing teams We provide a wide range of consultancy services from full project reviews to health checks
As Rail Week delivery manager, Hannah became a single point of contact for the industry and the education sector to engage with Rail Week. Hannah grew the events programme from 30 when she came on board to an astounding 157.
Proud Sponsors of
To find out more call 020 3009 3120 or visit www.cpmsrail.co.uk.
Rachel Wharton
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Bridgeway Consulting Limited Rachel joined Bridgeway in 2006, directly after completing her geography degree at Derby University. She has since successfully worked her way through most roles within Bridgeway’s geomatics team. Starting as an assistant surveyor, Rachel began learning her survey trade both on site and undertaking office-based data processing. It wasn’t long before Rachel was leading her own surveys on site and was adept at leading from both technical and safety perspectives.
Mel Gibson telent After joining the business as a graduate trainee in 2005, Mel was quickly promoted to junior bid manager, then bid manager, on the RETB telecoms renewal project in the Scottish Highlands. Having been instrumental in securing the project, Mel was determined to be involved in the delivery too, so she moved across to take on a project management role.
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Paul Armitage
03/05/2016 22:44
Network Rail Paul has spent the past 12 months successfully managing the delivery of the Hinksey Flood Alleviation Scheme. The project initially started life as a simple, 400m-long track raising scheme, conceived to help improve the overall resilience of the Western Route following 11 floods in the area in the preceding 16 years. However, as the scheme progressed it evolved into something much more complex and involved.
Craig Young Network Certification Body Craig joined the Network Certification Body (NCB) as a senior rail vehicle conformance engineer in 2013. In 2015, Craig wanted a career change and was appointed project, planning and resource manager. He has risen to the challenge of the role - his first project management position within the business - which has involved overseeing a portfolio of up to 600 projects.
Staff Awards 30/09/2016 18:22
Dan Hutchings
Nic Biondi
Costain
Bridgeway Consulting Limited
Andrew Preston describes Dan as one of the most impressive project managers he has worked with in the last 30 years. Working with Arup on Phase 2a of the HS2 route, Dan has demonstrated detailed knowledge of the project, allowing him to provide a holistic, cogent approach to the planning of construction and logistics activities.
Nic is Bridgeway Consulting’s possession delivery manager for the East Midlands route between Sheffield and London St Pancras. His job entails planning, delivering rail engineering possessions ensuring that possessions are taken and given up on time and are always delivered safely. It’s a job he has done very successfully for a number of years.
Adrian Dante
Samuel Tibbitts
Balfour Beatty Carl Fairclough said Adrian has hit the ground running in his team, helping assist and coordinate the design of its current project. He takes responsibility for the actions in place and has good communication skills.
Katie Barrowclough Bridgeway Consulting Limited Katie joined Bridgeway in 2014 as an engineering surveyor. However, her previous experience as a project manager soon became apparent. Although Katie has only been a project manager at Bridgeway for a short time, she has already managed a diverse range of projects throughout the UK.
Zoe Smithurst Bridgeway Consulting Limited Zoe joined Bridgeway in September 2012 as a geotechnical engineer and was brand new to the rail industry. Zoe had previously been employed for six years as a geotechnical engineer working on greenfield and brownfield sites for housing developments. Zoe embraced, and in many cases actually enhanced, the Bridgeway ‘can do’ attitude and the rail system in general, said nominator Mark Lindahl.
Bridgeway Consulting Limited Sam joined Bridgeway in August 2013 after graduating with a civil engineering degree at Nottingham Trent University. Sam joined with no previous railway experience, but with a willing attitude and an ability to focus on the task at hand. Sam was instrumental in ensuring delivery of in excess of 600 underwater examinations in Yr 5 of CP4, however, it was his efforts producing reports and monitoring the teams quality standards that stood out above all else.
Rob Anthony S&C North Alliance Rob Anthony joined S&C North Alliance to lead the Mechanical Renewals Team in November 2015. Rob has successfully brought together and up-skilled a new team that have built a reputation for the quality of their work and introduced leaner working methods.
Kristine Harris Network Rail Kristine, a qualified teacher, began working in the rail industry in 2001, joining Railtrack as an office administrator. She went on to work as a project management assistant before leaving the industry in 2005 to work for the European Medicines Agency. In 2008 she returned to the railway to work for Network Rail. Over the May bank holiday she delivered the successful commissioning of the Victoria 2a programme as a lead project manager - a role she has held since December 2012.
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30/09/2016 18:23
P R O U D
S P O N S O R
RAIL PLANT AND EQUIPMENT PERSON OR TEAM OF THE YEAR Amey is one of today’s leading engineering consultants and public services providers, managing the vital infrastructure that we all rely on. We deliver innovative and versatile asset management, engineering design and operational delivery solutions to many of the country’s largest rail operators and providers. Through our standalone provision as well as our joint venture partnerships we are committed to driving intelligent solutions that enhance performance and efficiency for our customers while improving service levels for the public.
Our rail team comprises a diverse and highly skilled team of engineers, inspectors and project managers, who deliver expert design and consultancy on a range of rail projects, all in accordance with the Network Rail GRIP 1-8 process. From specialist tasks to major multidisciplinary projects, we design, install and maintain technology assets that inform the public about network performance and deliver optimum performance.
Carl Briscoe
VolkerRail Kirow Team
Colas Rail Limited Carl has been at the forefront of the new plant regulations, standards and systems introduced by Network Rail in the past few years. He has strived to make sure that all the plant regulations, standards and systems are adhered to.
Graeme Beech Van Elle Limited Praised by colleagues for the quality of his work, Graeme is a highcalibre supervisor with a track record of delivering works without issue.
Van Elle Rail Van Elle Limited Only three years old, Van Elle Rail already has 12 of the UK’s most powerful Colmar RRVs in the world, delivering a unique capability for heavy piling both on and off-track. The team takes pride in its plant and equipment, taking care to enhance, not hurt, the image of the company. The team has some fantastic engineers, keeping rigs and operations running smoothly throughout challenging and complex projects
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VolkerRail With over 1,500 days without a RIDDOR, the team has become one of the most reputable plant teams in the business. Since acquiring the first Kirow crane in the UK at the turn of the century, VolkerRail’s fleet of Kirow cranes has expanded rapidly. The company now employs 30 delivery staff for its fleet of five cranes.
Keltbray Electrification Plant Wiring Team Keltbray Rail Since delivery of Keltbray’s full tension SRS Zeck Road Rail Wiring Unit, the progress made has seen a step change in the installation of contact and catenary wires within the railway industry. The wiring unit operated on the Great Western Route Modernisation project based at Reading for three months, installing wire runs which have now been energised - the first to be energised on the project.
Staff Awards 30/09/2016 18:23
Daniel O’Brien Network Certification Body An experienced chartered mechanical engineer, Daniel has gained a great reputation for his assessment work on rail vehicles and plant thanks to his thorough, customer-focussed approach. Daniel quickly progressed to senior conformance engineer after just two months with the company. His development was recognised by the United Kingdom Accreditation Service (UKAS) - at NCB’s most recent UKAS audit which commended his development and knowledge of the process.
Network Rail Plant Reliability Team
Helping to keep Britain moving We deliver innovative and versatile asset management, engineering design and operational solutions to Network Rail, Transport for London, train operating companies, passenger transport executives and other rail providers. Through standalone provision and joint venture partnerships with Sersa, Inabensa, and Keolis we’re helping to enhance performance and efficiency for our customers to improve service levels for the public. Proud sponsors of Rail Plant and Equipment Person or Team of the Year www.amey.co.uk
Network Rail The team has successfully led a cross-industry drive for greater reliability of the road/rail vehicle fleet. This has been done through the development of a system, RRVPS (Road Rail Vehicle Performance System), that consistently measures and captures details of shift delivery and the associated performance. The team has now supported a detailed review and root cause analysis of more than 65,000 shifts and worked to develop Joint Performance Improvement Plans between suppliers and clients that have delivered a 47 per cent sustained improvement in RRV performance.
linkedin.com/company/amey @ameyplc
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P R O U D
S P O N S O R
LIFETIME ACHIEVEMENT High Viz Media’s specialist production services combine our filming expertise with a sound knowledge of business continuity and training methods. Couple this with our ability to develop content rich environments for use within Hydra Training Suites and we’re sure to help you deliver fresh, challenging and engaging exercises. We have captured live simulations of railway incidents and the operational decisions made as they unfolded. The material we
collect can be presented in its raw form or with our bespoke playback solution - allowing multiple feeds and sound sources to be reviewed in real time. Whether you’re looking for engaging web content or specialist support for contingency training, we hope High Viz Media will become your first port of call for video production services.
Raj Joshi
Les Blake
Virgin Trains
Keltbray Aspire
Raj has been based at Coventry ever since he joined the railway in 1971 at the age of 15. He has held various positions at Coventry station throughout his career and is currently a team leader at Virgin Trains.
Now 73 years old, Les began his career in the freight department of British Rail before moving over to rail electrification. He has worked on virtually every major electrification project since the early 1960s.
He’s passionate while on duty and has helped many colleagues develop and move on in their careers.
Bridget Eddy Network Rail Bridget worked at an external solicitors firm at privatisation and drew up most of the template railway property leases and agreements at that time. Around four years ago, Bridget left private legal practice and joined Network Rail’s legal team to look after its vast property portfolio. Now due to retire, she is being praised for her wealth of knowledge and cheery manner.
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During his time at Keltbray, Les has been dedicated to promoting and teaching safe and efficient working practices, playing a key role in the development of apprentices and junior linemen. Most recently he has helped develop a brand new road/rail full tensioning wiring unit for the industry.
Richard Constable Southern Railway Richard has had a varied career on the railway, starting out in 1972 as a cable jointers mate. When that role became redundant, he held a number of other positions before going back to school in 1990 to study for a HNC in computer studies. He went on to become a computer technician before retiring in 1997. But in 2001, Richard returned to the railway, becoming a ticket office sales assistant. Although he retired last month, Richard is now studying to become an assessor so that he can help people with learning difficulties and encourage others to return to education.
Staff Awards 30/09/2016 18:24
John Skinner
Andy Howard
AECOM
Van Elle Limited
John gained his expert knowledge of the industry over 20 years of experience working on crucial rail infrastructure projects around the world, from Brisbane to Yerevan, Gautrain to Lagos, not to mention High Speed 1 and 2, Crossrail, East London Line, East Coast Main Line and Thameslink.
Andy started his career straight from school, working as an operative on the piling rigs. He worked his way up to site foreman level before making the ambitions move up to supervisor and contracts manager.
Graham Scott SNC-Lavalin Rail & Transit Graham has proven himself to be vital to the European Train Control System (ETCS) programme. His knowledge and understanding of the system is still at the leading edge of development in the UK. Aside from leading the onboard workstream of the Cambrian project through to successful commissioning, Graham continues to work in support of the UK national ETCS programme. His colleagues have praised the way he mixes technical expertise with real world pragmatism and an approachable nature.
John Mills PPS Rail John started his multi-disciplined railway career in 1994 as a trackman working in P-way and track renewals. John is recognised by those who have worked with him as a model professional always taking time to educate those around him and to assist all to ensure that the common goal of the industry is maintained and enhanced. John has now taken the company towards developing a training division to contribute to the industry’s skills gap and play an active role in ensuring highest standards are maintained
His ability, leadership, people management skills and work ethic were quickly recognised by the senior management team, and he was the only choice when it came to putting someone in place to develop and grow a specialist on-track rail team.
Ian Burbidge Great Western Railway Ian has worked on the railway for 44 years and will retire shortly after the RailStaff Awards evening, on October 22. During his 44-year career, he has held numerous roles and has been proactive in demonstrating a high level of self-development that in turn has benefited both himself and the safety of the railway as a whole.
Raj Shah Southeastern As Raj approaches retirement age, he can look back on a glittering career spanning more than 30 years on the railway. Starting as a conductor on London Underground’s Central line, Raj has worked his way through the ranks to reach his current role with Southeastern as major projects interface manager. Raj has been performing the role for over 10 years and the job title doesn’t do justice to the wide scope and output of a truly exceptional railway employee, says nominator Steve Cross.
Tom Michalek
Richard Shotton
Virgin Trains
Virgin Trains
Tom has worked on the railway for 46 years. He has a massive passion for the railway and is an inspiration for other staff.
As station project’s director at Virgin Trains, Richard delivers time and time again great station improvements with great commercial and project leadership acumen, according to his colleagues. Richard, who has a degree in psychology, joined the industry as a P-way ganger and worked his way up to become InterCity West Coast head of safety, among other positions, before taking on his current role.
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John Samuels Southern Railway John spent over 30 years on the railway working for the TOC now known as Southern. John ended his career on the platforms at Clapham Junction as a dispatcher where he was loved by staff and passengers. Sadly John passed away this year but his death sparked many former colleagues to highlight how much of his working life he gave to the railway and the passengers that he met every day.
SPECIALIST FILMING OF LIVE AND CORPORATE PRODUCTIONS
Stephen Pears telent After studying engineering at Aston University, Steve joined telent’s predecessor, General Electric Company, in 1978. He worked within the defence sector, designing radar and control systems for the military for 20 years before moving over to rail. Steve has been involved in a number of major schemes, including the implementation of the first GSM-R network in the UK in the late 1990s. Steve has a relentless attention to detail and has helped forge a strong service culture within the business.
David Moreland VolkerWessels UK David started his career in 1971 with Robert McGregor and worked for a small number of civil engineering contractors over the next 20 years, progressing from site engineer through to project manager. In 1992, he joined Galliford Try where he spent the next 10 years progressing from contracts manager through to regional project director. When David retires at the end of 2016, VolkerRail and the rail industry in general will be lesser for it, said his colleague Tina Cator.
www.highvizmedia.com
info@highvizmedia.com | 0203 598 6383
Steve Cowser Network Certification Body Right from the beginning of his career, Steve has been passionate about quality and assurance, starting with his role of technical director for 16 years at Design Group Partnership. Steve was responsible for the development and implementation of a full Quality Assurance System which enables the company to become the first consultancy in the UK to achieve BS5750 Pt.1 accreditation. Steve joined Network Rail in 2000 and has taken various roles leading up to his retirement this year.
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Staff Awards 30/09/2016 18:24
Jim McKie
Peter Bugg
Babcock Rail
Abellio Greater Anglia
Jim demonstrated commitment, diligence and passion from his first day as a British Rail YTS trainee in 1988 to his untimely passing in January this year at the age of 45.
Peter Bugg, who grew up wanting to be a train driver, is now celebrating four decades working on the region’s railways. The railwayman from Colchester joined the railway in September 1976 just before his 16th birthday.
After joining the training and competence division of Babcock’s predecessor, First Engineering Ltd, he worked his way up to the role of training manager for the North West, where he was responsible for establishing the Trafford Park Training Centre in 2004. Throughout his career, Jim both played for and coached the RailSport football team, which represented the UK rail industry in various tournaments both at home and abroad.
Nigel Stockdale
In October 1988, he was driving a train from Clacton to Colchester when he saw a woman face-down in the water at Hythe. He pulled the emergency brake, leapt from the cab and dived into the water to save the woman. The act earned him several bravery awards and recognition across the country. In November 2007, Peter stopped driving, but he can still be found at Colchester station working as a member of platform staff.
Dennis Squirrell Abellio Greater Anglia
Bridgeway Consulting Limited
Dennis Squirrell, a grandfather and top performing member of the team at Ely station, is celebrating 50 years on the railway.
Nigel Stockdale joined British Rail in 1979 at the Nottingham Area Civil Engineer’s office. Straight out of college. Nigel immediately embraced the ethos of the industry.
Dennis joined the railway on August 8, 1966, when he was just 15 years old, working for British Rail as a trainee crossing keeper at Ely North Level Crossing.
Regarded as one of the best rail engineers within Bridgeway Consulting, he has also gained a reputation within the business and with clients as a railway fountain of knowledge.
He is highly thought of by his colleagues and customers.
Nigel still does more than his fair share around the company and most Saturday nights he can be found as a senior PICOP on complex possessions - a job that he carries out with all his usual experience and expertise.
hts n lig i e am ur n o y r See ersta p u ilS ia #R a med _ t l e i e a Tw @r gram a t s In
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30/09/2016 18:25
P R O U D
S P O N S O R
CHARITABLE PERSON OR TEAM OF THE YEAR Force Contracting Services are an independent service provider who specialise in the provision of Construction, Civil Engineering and Rope Access solutions to the Rail Industry. FCS are able to offer a diverse selection of services including (but not limited to): Fencing, Masonry, Groundworks, De-vegetation, Geotechnical works, Ground anchoring/stabilisation, bridge deck surfacing and repairs.
Ronnie Hardman Merseyrail Ronnie’s commitment and dedication to supporting RBF has made Merseyrail one of the organisation’s most valued supporters. In his role as an RMT rep, Ronnie has helped colleagues reach the support they need through the charity.
Based out of Worksop, Nottinghamshire, FCS are ideally placed to respond to requirements nationwide. With a large amount of experience working on Network Rail structures, particularly under the stewardship of J Murphy and Son, but also AMCO Rail and Kier, FCS are able to cater to a plethora of needs.
Jamie Martin Southeastern Jamie’s charitable exploits this year included walking up the Gherkin in London in support of the NSPCC. He has done this for the past three years and each time raising more money and awareness. He is at the forefront of all charitable endeavours: bake sales, health and wellbeing days, large sponsored events.
Bill Cooke
Geoff Fidler
Network Rail
Great Western Railway
Bill Cooke has raised over £460,000 for a number of charities. Bill’s Annual Charity Partners Golf Day is hugely supported across the rail industry. He puts other people’s needs above his own and this nomination is made in recognition of the huge commitment he has made in changing the lives of others.
Luke Gardner TransPennine Express The last 12 months has again seen Luke lead two of the organisation’s charity charter trains. TransPennine Express has now run five charter trains since 2013 raising over £110,000. The passion Luke and his team show mean these charters have gone from strength to strength.
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When Geoff was diagnosed with Prostate Cancer, he decided to raise money for a portable scanner at the Royal Devon and Exeter Hospital to help improve early detection. Geoff set himself a challenge of raising £20,000, but has ended up raising more than £50,000 thanks to rail colleagues and tireless fundraising.
Three Peaks Catering Team 2004-2016 Various Headed by Nick Hebborn, this amazing group of dedicated volunteers work tirelessly every year to provide the catering onboard the Three Peaks by Rail event. Some have been doing this for 13 years, working long hours throughout the event to ensure the 200 walkers are looked after.
Staff Awards 30/09/2016 18:25
Claire Partridge
Martin Green
Network Rail
Virgin Trains
Claire’s enthusiasm, drive and determination has helped raise awareness for many charities and organisations on the Wales route. Initiatives she has contributed to include, Musical - Rail House Rock Cardiff, Clic Sargent Sports - The Brunel Shield and Inter Rail Cup, for Clic Sargent and Mind, and Cycling – St David’s Hospice.
Martin set up his own charity, the Riff Raff Society, for which he has organised a number of events, including two charity balls and arranged a holiday of a lifetime for a family in need. Martin not only dedicates his free time to his charity, he also takes to the streets of Manchester every Monday to feed the homeless.
Joanna Akhurst Great Western Railway In July, Joanna, her husband Stan and son Sid, went to Rukungiri, Uganda, to help locals to build a school for disabled children. It was a project for Mission Direct charity. Not only that, Joanna has managed to raise £1,000 for the charity
Louise Bradley SNC-Lavalin Rail & Transit Louise set up the charity ‘Heads Up For Callum’s Campaign’ after her nephew was involved in a motorbike accident which left him in a coma, fighting for his life. The charity has so far raised around £7,000 for the neurological department at the Royal Derby Hospital. Against all odds, Callum came out of his coma and made a slow but steady recovery.
Suzanne Nicholls Virgin Trains Suzanne, the community champion at Preston station, regularly helps organise ‘pop up shops’, allowing local businesses to set up stalls at the station. On top of this, she has supported ROCK FM’s Cash for Kids campaign and has supported her colleagues, Barry Redfern and Gareth Shelley, with the Ryan’s Railway Adventure and Sammy the Safety Bear children’s books.
Cath and Dave Broughton Virgin Trains During the last 12 months, Cath and Dave have given up their spare time to raise money for various charities, such as local food banks, Hospice at Home, Macmillan and flood victims.
John Kennedy Network Rail John had already run two high-profile marathons in 2016, London and Paris, when we received his nomination. He was also due to run Berlin in September. He raises thousands of pounds for charity and has inspired others to take up running or keep fit with his continued enthusiasm.
Crystal Danbury Chiltern Railways In 2013, Crystal helped to formulate a charity policy and a structure whereby staff could individually nominate a charity to become the company’s ‘Charity of the Year’.
Abdul Mahdi WestonWilliamson+Partners Weston Williamson supports a number of local initiatives to encourage young children to explore the built environment and think about pursuing a career in architecture and engineering. Abdul leads these programmes, which include a number of government and studio-funded projects, working with local schools and colleges.
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Kev Adlam Branch Line Society In his voluntary position as the Branch Line Society’s fixtures secretary, Kev has played an integral role in all of the successful events which have been run in support of their designated charities. In three-and-a-half years alone, Kev has helped to raise in excess of £150,000 for Railway Children.
St Philip’s Marsh Open Day Organising Team Great Western Railway Six months of meticulous planning, overcoming huge challenges, raised more than £20,000 for the charity Springboard in a single day. Over 5,000 people attended the May bank holiday open day, which celebrated 40 years of the High Speed Train (HST). Proudly Sponsors
Annette Harris
Head Office: 01909 509475 162292
4901805
159616
205496
www.forcecontracting.co.uk
Bridgeway Consulting Limited Annette joined the HR Team at Bridgeway in 2013 and as well as carrying out her HR duties she has also adopted the role of Bridgeway ‘Charity Champion’. She has worked tirelessly over the past few years, organising many charity events to help raise money for worthwhile causes.
DRS Open Day Team
Simon Cassidy Great Western Railway To commemorate the 40th anniversary of the HST, Simon Cassidy, driver operations manager at St Philip’s Marsh depot, took up the challenge to create an event worthy of the day. The open day welcomed more than 5,000 people and raised over £30,000 for charity.
Direct Rail Services This year, the annual DRS open day event took place on Saturday 23 July at the Gresty Bridge depot in Crewe, generating a record breaking £21,000 on the day. The ever popular event has developed over the years and is now seen as one of the biggest events in the railway calendar.
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Staff Awards 30/09/2016 18:26
P R O U D
S P O N S O R
RAIL SAFETY PERSON OR TEAM OF THE YEAR Bridgeway Consulting is a Railway Engineering company that operates in multiple disciplines within the Rail Industry. These include but are not limited to; Site and Ground Investigation, Learning and Development, Isolations, Access Services, Geomatics, Structures, Diving and Special Projects.
Jenny Worthington Spectrum Contracting Services Jenny has demonstrated a sheer dedication to people’s health and safety on the railway throughout her career. She continually works around the clock, even on holidays, to ensure that all candidates are fully compliant and protected.
Roan Willmore and John Abbott Network Rail/RSSB John and Roan collaborated on the recent publication ‘Leading Health and Safety on Britain’s Railways: A strategy for working together’. The publication throws a new light on rail safety management. “I think they both deserve to be recognised for doing a fantastic job in getting this publication out for the industry and the wider Safety industry,” said John Orungbamila.
Sarah Myatt Alstom Transport UK
Bridgeway was originally formed in 1995 and we now employ circa 650 staff. Also we hold a Principal Contractor License. There’s an underlying focus on safety with any work Bridgeway carries out and we are proud of our safety record.
Lucy Rice KN Network Services Health and safety manager Lucy has developed and promoted a culture of behavioural safety at KN which has led to a big increase in safety awareness at all levels of the company.
Michael McNulty Network Rail Michael is always looking for ways to make the railway more efficient or safer. He is known as “captain close call” in the team as he never fails to find room for improvement and more often than not rectifies problems on site there and then.
IP Track S&SD Network Rail The team has tirelessly worked to improve not only IP Track’s safety and environmental position within the business unit but also improve safety and environmental concerns within Network Rail as a whole. This has been recognised by the British Safety Council, with the business unit becoming the first within Network Rail to win the coveted Sword of Honour.
Sarah, professional head of safety, is a proactive member of the safety team and a key source of guidance for all corporate safety issues and initiatives within the business.
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Stobart Rail Safety Department
Safety Truck Team
Stobart Rail
Network Rail
Stobart Rail has developed an innovative new health, safety and wellbeing campaign featuring three animated characters: Billy, Gus and Jim. What started out as an internal initiative has grown into a major national project that is driving improvements not only throughout Stobart’s workforce, but also with industry partners.
The safety trucks have been on the road for 11 years, and in that time have visited hundreds of thousands of site workers, office workers and members of the public. During this time on the road, the team has been instrumental in safety improvements on site.
Keith Morey Network Rail Keith continues to provide functional support, guidance and professional expertise to all project teams within Network Rail. He has worked tirelessly to promote the close call system and has made a positive impact on attitudes, behaviours and organisational performance on both the Cardiff and Port Talbot signalling projects.
Robert Berriman Thales GTS UK Line manager Bob always provides up-to-date information, briefings and support to his team of field operations staff, despite them being spread across the country. Bob is also an active member of the company’s safety leadership team at strategic and project level.
Principal Contractor Team West Outer Balfour Beatty Rail
Dave Deeley Network Rail Dave has taken on the role of designated competent person as one of Network Rail’s few internal principal contractor leads and has implemented a programme of stringent reviews of L1 and L2 investigations within High Output Track Renewals.
Brian Lewis VolkerRail Brian is an experienced COSS who regularly demonstrates a fantastic safety culture ethos which has resulted in an excellent safety record on his projects. Brian was recently nominated internally and received the company’s safety recognition award by the HSQE director.
Bill Cooke Network Rail Nominator Lorraine Young commended the way Bill has successfully changed the behaviours of workers to give them the confidence to not only challenge unsafe acts but to use their own skills in educating others. He is the deputy chairman of the Track Safety Alliance (TSA) and has now embarked on a further campaign which is showing huge benefits, Close Call Champions.
The team has been fundamental in several step changes on the Crossrail West Outer project in regards to safety. In four months, they raised 1,245 close calls on the project and have subsequently maintained 500 close calls per month. This has led to improvements in site welfare, lighting and housekeeping.
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Staff Awards 30/09/2016 18:27
Electrical Safety Improvement Programme [ESIP] Network Rail An Electrical Safety Improvement Programme (ESIP) was initiated within London North Western (LNW) Route in April 2015 to bring about significant changes to the way Network Rail approaches electrical safety risk and mitigation. The programme’s working party has worked to create an environment that encourages, behavioural change and holds itself accountable for delivering high standards of electrical safety performance.
Jamie Bust Bridgeway Consulting Limited Jamie joined Bridgeway in 2010 and was initially employed as a HSM. From there, he has progressed to working with the Site and Ground Investigation (SI/GI) Department. This was Jamie’s first job within the rail industry, but as the SI/GI Department has grown and developed over the past six years so has Jamie’s skills and knowledge.
Neil Gob Costain Neil is an occupational health nurse for the Kent MFF Project. He has been with the project for more than a year and has demonstrably changed the way health and wellbeing is viewed by the project. He has set up an occupational health clinic based in Tonbridge, offering treatment and advice.
Con Massam Bridgeway Consulting Limited A lifelong career railwayman of 40 years, Con has undertaken a variety of roles within rail/construction HSQE. Con has supported the development of rail industry safety standards and tools relating to occupational safety. He is also often called upon to provide specialist advice on the physical aspects of railway occupational safety.
Suicide Prevention and Mental Health (SPMH) British Transport Police The national Suicide Prevention and Mental Health (SPMH) team at BTP works constantly to save lives and keep the railway running. Part of its role involves gathering intelligence, with the help of the NHS, to build profiles to help officers on the ground to recognise and prevent incidents occurring.
Proud sponsor of Rail Safety Person of the Year 2016
A wealth of rail services in one place Site and Ground Investigations
Steve Melanophy and Alison Kramer
Geomatics
Network Rail
S&T Inspection and Maintenance
Steve and Alison, community safety managers for the Western Route, have delivered talks to schools between Tilehurst and Didcot using Learn Live video technology. They have helped the Western Route reach out to 30,200 young people in more than 65 schools. Their hard work, dedication and planning has reaped benefits as the works were delivered ahead of the energisation date (2 July).
HSQE Consultancy
BIM Structural Inspections and Examinations P’Way Inspection and Maintenance
Track Access Services Learning and Development
Call 0115 919 1111 or visit www.bridgeway-consulting.co.uk
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P R O U D
S P O N S O R
DEPOT TEAM OF THE YEAR Seaton Rail is located in the seaside resort of Bridlington in the East Riding of Yorkshire. We provide a complete track safety management service including Possession Planning, Work Package Planning, and Safe System of Work Planning and have full UK nationwide coverage of contingent Labour, On Track Protection and Warning Services and Track Safety training and assessments. The company was formed in January 1995 to provide Possession Planning and Work Package Planning to specialised organisations requiring track access to Network Rail’s controlled Infrastructure. A Safe System of Work planning service was introduced in 2002 following the mandatory requirements of the Network Rail standard ‘Safety of People working On or Near the Line’ (RIMINI). In 2008 we expanded our services to include the supply of Contingent Labour and On Track Protection and Warning Services more recently in 2012 we were accredited by the National Skills Academy for Rail (NSAR) as a Network Rail approved Track Safety Training and Assessment Provider delivering Track Safety Training and Workplace Assessments to both internal and external track safety personal.
Workington Train Crew Depot Northern Rail Workington Depot’s nomination recognises the work its team has put in to brighten up Workington station. Staff at the depot have installed hanging baskets and flower beds to add a bit of colour to the station and improve the station environment for passengers.
Guildford Rail Community Team – White and Woods South West Trains Community officers Woods and White stepped in to help a distressed woman at Farnham station in Surrey during one of their routine patrols. The woman had come to the station planning to take her own life. Thanks to the officers’ intervention, she was kept safe before BTP officers arrived to assist.
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In 2012 we expanded our services even further, and became accredited by NSAR (National Skills Academy for Rail) to provide Safety Critical Workplace assessments. Further expansion in 2014 saw the opening our first training centre in Bridlington, Where we deliver Track Safety training from PTS up to Engineering Supervisor, other courses we offer include Health and Safety, First Aid, Fire Safety, Customer Service, Food Safety, Management Skills and Assessor Training. To supplement our training we also provide Network Rail Drugs and Alcohol screenings. Our one stop shop approach to track safety management is what the rail industry has been missing for a long time. The rail industry requires qualified and experienced staff to assess and resource the needs of individual clients on a project to project basis. We offer dedicated industry specialists to resource and supply experienced personnel that match clients’ bespoke requirements to ensure the client and their project receive the attention and ongoing support that optimise ‘best practice’ working.
Mark Veness S&C South Alliance Mark Veness and his team helped to deliver Network Rail’s complex Christmas works programme at Purley successfully and under immense media pressure.
Laira Depot Shunting Team Great Western Railway Acknowledged as one of the most dangerous jobs on the railway, the shunting team at Great Western’s Laira Depot are the company’s unsung heroes. Ensuring the trains are cleaned, properly maintained and returned to service on time, the team are essential to the quality and reliability of trains on the route.
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Stuart Kirkham Network Rail Stuart’s team consistently pull out all the stops to ensure that Network Rail’s high output train comes back to the High Output Operation Base (HOOB) and is ready prepared to complete its volume. John Fitzgerald, who nominated the team, said: “The work of these staff in the rain, snow and sunshine should be awarded.”
Robert Anderson Network Rail The Raven House team in Gateshead are responsible for keeping the depot and stores in good order. Their nomination comes in recognition of the work ethic and effort they demonstrate every day.
Chingford Ops Supervisors LOROL The team work hard to improve the daily performance of services on the West Anglia route. They recently achieved 100 per cent performance - a result praised by drivers and managers across the company.
MTR Crossrail Maintenance Team MTR Crossrail Within just three months of being established, the maintenance team implemented new maintenance management software and developed new procedures to prepare for mobilisation in May 2015. Shortly after that, the team completed a full fleet refreshment programme. These are just a couple of examples of the efforts which have led to a huge improvement in passenger satisfaction.
Fatality Cleaning Team Streatham Hill Southern Railway When a fatality occurs on the railway, aside from the obvious impact it has on family and friends, it can have a significant knock-on effect to services. The fatality cleaning team of Dermuit O’Reilly, Steve Allen, Simon Hunt, Phillip Adane and Danny Potter do an amazing job of carefully and respectfully cleaning any remains, which can also include livestock and wild animals, to get the railway reopened and operational.
Wayne McDonald Virgin Trains For the last six years, Wayne and his colleague Andy Partington have been working hard to replace a lost war memorial at Manchester Piccadilly station. For years they have gathered information of the lost soldiers from the North West Railways who gave their lives to the country, spoke with relatives, researched individuals, pushed for funding and never gave up when they were faced with challenges of planning permission and working with external companies to make this happen. On May 4, 2016, they organised a presentation ceremony which received wide local press interest, with Michael Portillo unveiling the memorial itself.
Andy Partington Virgin Trains For the last six years, Andy and his colleague Wayne McDonald have been working hard to replace a lost war memorial at Manchester Piccadilly station. For years they have gathered information of the lost soldiers from the North West Railways who gave their lives to the country, spoke with relatives, researched individuals, pushed for funding and never gave up when they were faced with challenges of planning permission and working with external companies to make this happen. On May 4, 2016, they organised a presentation ceremony which received wide local press interest, with Michael Portillo unveiling the memorial itself.
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Bristol Traincrew Depot
Old Oak Common Admin Team
Great Western Railway
Great Western Railway
Bristol Traincrew Depot have been at the heart of the successful implementation of the improvements across the Great Western network - the largest infrastructural change in the company’s history.
The team have been a great support to the success of the depot. They have recently taken on additional tasks, streamlined processes and saved the depot valuable time and resources.
To meet future requirements, Great Western has had to increase its driver numbers. This has involved lots of route learning and briefs to prepare drivers for the cascade of new rolling stock and the completion to the engineering works.
VolkerRail Control Centre VRCC VolkerRail The control centre teams deal with everything from minor close calls, to booking on staff to managing major incidents. They operate 24/7 and are critical to the operation of the business.
Saltley Depot S&C South Alliance S&C South Alliance
P RO UD S P O N S O R S O F D EP OT O F T H E Y E AR TH E RAI LSTAF F AWAR DS 201 6 Our services include;
• • • • • • •
Possession / isolation and railway interface planning Safe system of work planning Railway safety training and workplace assessments First aid, health and safety and compliance training PTS drugs and alcohol screening Supply of contingent labour On-track protection and warning services
We have an outstanding reputation in the rail industry and strive to build long term, trusted relationships with all our clients. We form collaborative partnerships to achieve maximum productivity and performance metrics to get the job done!
Call now on 01262 608313 or email: info@seaton-rail.com For more information, please visit www.seaton-rail.com
The LNW production team of the S&C South Alliance, based out of the Saltley depot, have worked steadfastly throughout the year to deliver two major pieces of engineering work across two routes: at Banbury, as part of the recently commissioned re-signalling project, and Hinksey, as part of the flood alleviation scheme. The team was committed to the successful delivery of both projects, with some members delaying their annual leave to complete the work. As a result, the LNW team maintained its record of 100 per cent volume delivery since the formation of the S&C South Alliance.
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Staff Awards 30/09/2016 18:29
The professional training and assessment experts
P R O U D
S P O N S O R
SAMARITANS LIFESAVER AWARD Samaritans have been in partnership with Network Rail since 2010 and have trained just over 10,000 rail industry staff with the skills to approach and listen to a person in need on the rail network. Samaritans are again sponsoring the Lifesaver award and are keen to recognise those people who have proved that engaging with someone and encouraging them to talk about whatever may be bothering them can save lives. To nominate yourself for the award please click the above link. To learn more about our partnership with Network Rail, and for more information on our training, please visit www.samaritans.org/networkrail
Who are Samaritans? We’re here for people to talk through their worries and feelings by phone, email, SMS and face-to-face visits. We receive more than five million calls a year from people of all ages, backgrounds and circumstances. We are not a religious organisation, and we rely almost entirely on donations. 20,655 volunteers deliver our service through 201 branches in the UK and Republic of Ireland. You don’t have to feel suicidal to call us, but we’re also here for you if you do. Around 80 per cent of people who call us do not feel suicidal at the time. We encourage you to call us whenever you feel ready to talk, so that difficult feelings don’t spiral out of control. If you want to talk, call us on 08457 90 90 90, or to learn more about us and to find your nearest branch visit www.samaritans.org
Andrew Reid
Scott Paton
Great Western Railway
Abellio Greater Anglia
In April, shortly after beginning his shift, Andrew physically intervened to prevent a distressed man from taking his life on the railway. Andrew remained calm in a challenging situation and was able to help the man contact friends and receive the support he needed.
Whilst attending a meeting with Network Rail regarding trespass, a man walked on to the track with the intention of ending his life. Scott acted quickly, leading the gentleman off the track to the platform. As well as liaising with emergency services, Scott both counselled and diffused the situation, acting with empathy while remaining professional.
Tobias Buck Southeastern Tobias, a member of platform staff at a station in South London, provided comfort to a man thought to have been visiting the station to take his own life. He was able to remind the man of the positive things in his life before walking him home to his family.
Janet Clark Network Rail Janet works as the community safety manager on the London North Western Route. She works tirelessly with schools, youth groups and charities to deliver briefings to children to help them understand the dangers associated with a live railway.
Lee Klingenspor Land Sheriffs Lee has been involved in six lifesaving interventions in the last year. On one occasion, Lee and his colleague, Yaya, spotted a young woman sat on the edge of a platform. They immediately made their way to her and, using their Samaritans training, engaged her in a conversation. This was a particularly sensitive and difficult intervention, but the two men were able to quickly move her to a place of safety and hand her over to the British Transport Police (BTP).
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Yaya Shah Land Sheriffs Arriving at an incident, Yaya and his co-worker, Lee, spotted a young woman sat on the edge of a platform. Using their Samaritans training, they engaged her in conversation. Despite being a sensitive intervention, Yaya and his colleague were quickly able to get the woman to safety before putting her in the care of BTP officers.
Liam-Khan Casey Merseyrail In May, Liam approached a male who was acting oddly on his train. Liam sat with the man, discussing the man’s time in the Armed Forces, and gave the man some details about a free charity that helps ex-servicemen. He later ensured the man was met by staff at his station.
Robert Newbold
Aaron Dunbar
London Midland
Aaron was alerted to an issue with an intoxicated customer on board a train. They arranged for BTP to attend and in the meantime took the decision to close the doors of the train to keep the gentleman safe. They engaged the man in conversation, offering empathy and understanding.
Whilst working on a local service in July, Robert noticed a young man standing on the rail side ledge of a station over bridge. Robert quickly made a call to get all lines blocked. He then engaged the man in conversation and was able to move him back to a safer position.
Marlene Donaldson LOROL Marlene used her negotiating skills to get a suicidal man to come away from the edge of the platform. She calmly assured him until the police and ambulance service arrived. Marlene was praised by various members of the community who returned letters of commendation and congratulations for her brave efforts.
Khusrav Waghchhipawalla National Rail Enquiries The National Rail Enquiries Customer Service Centre, based in Mumbai, India, is responsible for answering general telephone enquiries. The team received a call from a Help Point from a customer who informed the advisor that he wanted to kill himself. Despite being more than 4,500 miles away, Khusrav spoke with the customer as though he was his close friend before passing details of the whereabouts of the customer to the BTP.
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Northern Rail
Craig Newton Northern Rail While checking tickets, Craig became aware of a customer who was travelling in a drunken state. Craig engaged the gentleman in conversation as arrangements were made for station staff to assist. In this time, Craig kept the gentleman talking until he was accompanied by station staff.
Antony Warne Land Sheriffs Antony assisted with a vulnerable female who had to be restrained after attempting to run at an approaching train. Using his Samaritans training, Antony was able to calm the female and lead her from the station and to a place of safety. This was one of two interventions he dealt with in the same month.
Om Gurung Land Sheriffs Whilst at a station, Om spotted a male pacing at the end of the platform. Om and his colleague immediately positioned themselves between the male and the tracks and led him to his truck. Emergency services and BTP were called and Om waited with the man until they arrived.
Staff Awards 30/09/2016 18:30
James McLean
Simon Sidhu Heathrow Express
Land Sheriffs James was informed of an uncooperative male travelling from Ware station. After receiving the platform number, James and his colleagues headed to meet the passenger when he arrived at the station. James spoke to the man and was able to diffuse the situation, avoiding an unnecessary altercation.
Marc Asamoah
Customer host Simon Sidhu saved a person’s life while on duty. Simon spotted someone sat on the top floor of the station’s mezzanine. Simon physically pulled the woman to safety and helped to calm her down while a passer-by called for help.
Scott Bristow Great Western Railway
GTR (Thameslink) Marc was nearing the end of a busy shift when he noticed a man on the platform looking agitated. Marc approached the gentleman and began speaking to him. Through his kind manner and persistence, Marc slowly managed to lead him away from the platform edge. Colleagues believe Marc showed “incredible courage and calmness in the face of a dangerous and challenging situation.”
Last year, Scott was stopped by platform staff on the approach to a station because of an attempted suicide. Scott stopped his train and subdued the individual, physically detaining them until the British Transport Police arrived to help. Stuart Keith said: “Scott embodies the values of GWR and his actions are a testament to his selfless nature.”
Stuart Barrett
TALKING SAVES LIVES
Merseyrail Stuart was called to assist a man who had collapsed on a train. Having received no response from the man, Stuart began using a defibrillator and started CPR. Because of Stuart’s efforts, the gentleman eventually took a deep breath, at which time paramedics arrived and took over.
Samaritans is proud to sponsor the Lifesaver award at this years’ RailStaff Awards 10,000 rail industry personnel and British Transport Police officers have been trained with the skills to help a person in need. These skills can encourage people to talk about their problems and help save lives.
David Fraser Abellio ScotRail David jumped down into the four foot to help a passenger who had fallen off the platform. Realising that the next train was due, David had no time to run up to the signal or inform station staff to stop the trains. David later found out that although the driver had received an emergency call, he would have been unable to stop in time.
For more info and to nominate a colleague www.railstaffawards.com
Supported by
A registered charity
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P R O U D
S P O N S O R
RAIL INFRASTRUCTURE/POSSESSIONS TEAM OF THE YEAR Deploy UK Rail is now into the 3rd year of trading and is part of the DE Group. Deploy UK Rail has been created to work alongside the already successful demolition and trades and labour division which supplies a high volume of skilled and unskilled resources to construction industry within London and the surrounding counties. The Rail industry is moving into a period of growth which will in turn create a shortage of resource in rail, which has provided us an opportunity to take our own skilled resources and up skill them into the rail environment. Deploy UK Rail are committed to progressing and up-skilling our resource, which will give our work force a consistent and continuous employment across Construction, Rail, London Underground and Light Transit. We are also able to offer temporary, contract and permanent, blue and white collar/technical recruitment solutions across the UK and work in a collaborative approach with our clients and suppliers.
Deploy UK Rail are 5* RISQS approved and hold RCC and RIPS via Audit to supply Contingent Labour for Signalling, Track, Building, Civils, Telecoms, Electrification, Plant Operators, On Track Protection and Warning Services and Electrical Isolation Staff (DC Conductors). In addition, Deploy is able to offer Possession Management, SSOWP and Line Blockage bookings. These services can be offered on a full time, ad hoc booking basis or priced per project. Please contact us to find out more about our Possession Management / SSOW Planning booking form. Due to growth, together with our London Head Office we have now opened offices in Manchester and Plymouth. For further information about our services or if you require any assistance with resources for your company please call 0207 434 0300 or email railteam@deployuk.com Deploy UK Rail are ISO 9001, 18001 and 14001 and ROSPA Silver accredited.
PPS Rail
Taylor Woodrow CWS Team
PPS Rail Ltd
Taylor Woodrow
PPS Rail, the winner of this category in 2015, has established itself as a market leader in possession planning. The company has helped deliver some of the biggest projects in the UK, from working on Huyton to Roby to assisting with the rationalisation of access for Crossrail Anglia.
Van Elle Rail Van Elle Limited Although having worked in rail for the past 15 years, Van Elle’s specialist on-track rail division, Van Elle Rail, was launched only three years ago. Van Elle Rail’s regular communication and close working relationships with clients has been key to the organisation’s success. The feedback Van Elle Rail has received allowed the company to look in greater detail at the unique issues the sector faces, promoting innovation with a view to improving specialist solutions.
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To facilitate the Crossrail West phased track realignments, Taylor Woodrow Crossrail West station’s Hayes and Harlington (HAY) and Southall teams designed and constructed a number of temporary platforms. This phased platform installation was a Crossrail West first, demonstrating that long possessions are not required to complete major platform works.
Possession Planning Team Osborne The Osborne possession planning teams based at Waterloo and Reigate usually plan around 10,000 possessions and line blockages each year across the country. These cover major projects, smaller projects and the Southern reactive maintenance works. Every period for three years they have completely smashed their KPI targets for safety and compliance.
Staff Awards 30/09/2016 18:31
Network Rail Delivery Team Network Rail
0207 434 0300
railteam@deployuk.com
The Network Rail operations team and the maintenance team based at Westbourne Park are responsible for the part of the Western Route that Heathrow Express runs on (0-12 miles from Paddington). In the last 12 months, Heathrow Express’s right time performance has improved significantly, achieving right time figures of up to 90 per cent.
TVA Ops Tea
Proud to Sponsor
Network Rail
RAIL INFRASTRUCTURE / POSSESSIONS TEAM OF THE YEAR
The TVA Ops Team are always open to requests and will try and be helpful, said nominator Paul Tate. He praised the TVA Ops Team for supporting an electrification test site which has more plant moves than any other project, yet rarely fails to deliver.
Dover Sea Wall Costain Emergency works undertaken to reopen the line at Dover were completed in less than nine months that would usually have taken two years with no reportable accidents.
S&C North Alliance Doncaster Team S&C North Alliance S&C North Alliance’s Doncaster Depot is a multidisciplinary switches and crossings (S&C) renewals and enhancements team established in 2014. Over the last two years, the team has established itself as a successful integrated team that has delivered some of the most challenging works on the East Midlands and London North East routes.
Bridgeway Access Services Team Bridgeway Consulting Limited Since 1995, the Bridgeway Access Services team has been providing a 24/7 service for possessions, line blockages, AC and DC Isolations for a variety of projects and clients throughout the UK. Ensuring that all work is optimised during possessions and line blockages, the Bridgeway Access Services team always have the right person, in the right place, doing the right thing, safely.
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P R O U D
S P O N S O R
RAIL MANAGER OF THE YEAR SNC-Lavalin, a global company founded in 1911 with its headquarters in Montreal, is one of the leading engineering and construction groups in the world and a major player in the ownership of infrastructure.
SNC-Lavalin Rail & Transit has united more than 1,500 rail experts across the globe, including the former Interfleet team. The new structure offers global capabilities and provides end-to-end services across all types of rail and transit systems.
From offices in over 50 countries, SNC-Lavalin’s employees are proud to build what matters. Our teams provide world class engineering services in a variety of industry sectors, including oil and gas, mining and metallurgy, infrastructure and power.
We can develop the concept, design, build and finance as well as operate and maintain. Our consultancy team has specialists working on rolling stock, infrastructure, rail control systems and strategic transport advisory services.
In 2011, SNC-Lavalin acquired international rail consultancy Interfleet. On 1st January 2016, Interfleet changed its name to SNC-Lavalin Rail & Transit and fully-integrated with the SNC-Lavalin brand.
Kissore Kher
Mike McHugh
Heathrow Express
Merseyrail
As well as working in his role as a duty station manager, Kissore has also developed a simple computer programme that allows duty managers to better record and analyse their duty data. The programme, which is making a huge difference within the company, was developed all in Kissore’s own time under his own initiative.
Mike, in his role as a duty/station manager, shows great leadership qualities and people skills. He’s a go-to manager with a great attitude and is regularly visible to his staff. Mike takes pride in the performance of the business and often gets the most out of his staff, who in turn deliver quality customer service and well maintained stations.
Chris Rice MTR Crossrail Chris has helped transform the TfL Rail fleet in just over a year since taking over the operation of the route. Chris and his team have fixed lighting, washed off graffiti and thoroughly cleaned the units, which has led to improved passenger survey scores.
Sandra Harper
Jemma Pitt Chiltern Railways Jemma, a station manager at Banbury, worked hard during a nineday line closure to ensure that customers were informed and kept moving. She initiated a new way of improving the drop off and pick up areas for buses at Banbury station and worked closely with the contractors to understand what impact the different works would have on customers.
Chiltern Railways Sandra has shown both understanding of the bigger picture and attention to the small detail that makes staff feel appreciated. Even when she was off work recently following a heart attack, Sandra kept in touch via e-mail to make sure things were ticking over in her absence.
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Staff Awards 30/09/2016 18:32
Lesley Stevens
Andy Howard
Southeastern
Van Elle Limited
When the sea wall caved in between Dover and Folkestone in December 2015, Lesley spent huge amounts of her own time and effort creating posters and communications for customers and staff. She helped hugely to organise replacement transport, support staff and make adjustments to crew diagrams to work around this catastrophe.
Andy’s leadership and people management skills meant he was the first name mentioned when it came to putting someone in place to develop and grow a specialist on-track rail team. Andy is dedicated to both his work and employees, as well as company progression and rail development through new initiatives and creation of first-in-the-market machinery.
Tracy Gibbons
Ian Taylor
Southeastern
Merseyrail
Since Tracy took over as station manager at Waterloo East, she has thrown herself in at the deep end. Tracy has been a driving force behind making major improvements at Waterloo East. Examples include recognising a need for extra staff, improved public toilet facilities, having the station repainted, increased signage and the amalgamation of the team leader and station controller offices.
Passionate and enthusiastic about ensuring the fleet performs to its best, Ian has boundless reserves of enthusiasm, even when the going gets tough, and provides inspirational leadership to his team. Ian is always actively seeking out better ways to do things, and ensures that mistakes are understood and lessons learnt to prevent recurrence.
Jo Taylor
Emyl Lewicki
CrossCountry Trains
Chiltern Railways
Jo has been customer service manager at Bournemouth for around five years. She manages a large team of more than 40 front line staff, and does so with fairness, enthusiasm, commitment to the job. Eddie Martin, who nominated Jo, said: She has excellent interviewing and interpersonal skills and knows how to develop rapport and engender excellent team spirit.”
Glen Merryman Southern Railway Since joining Southern as a driver line manager, Glen has had a positive impact on the drivers who are under his care. Steve Copley said: “He has encouraged myself to be positive about situations that others have doubted in the past and given me confidence to achieve my own personal goals.”
Andy Eaton
Emyl is described as ‘a true people person’. In fact, last year he helped save the life of a person who was having a heart attack, keeping them alive until paramedics arrived and took over. His colleague Rehana Khawaja said: “He is our true hero, and I feel so proud to have him as my line manager. Anyone can be a manager but only few know how to manage people and Emyl is one of them.”
Dee McDermott Real Skills Training Since joining Real Skills back in 2014, Dee has worked tirelessly to help promote the business. Real Skills Training has progressed exponentially since she arrived, considerably raising its profile in the rail industry.
Southern Railway Andy arrived at Southern as a production manager from a nonrailway background in 2014. Since then, he has quickly learned the difficulties of running a busy train crew depot on a day-to-day basis. When under pressure, he quickly finds solutions to avoid unnecessary delays, cancellations and all the financial penalties that go with them.
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Carwyn Dafydd
Andrew Fawkes
Great Western Railway
VolkerRail
As manager of Swansea drivers, Carwyn demonstrates care and empathy for staff in what can at times be a very stressful environment. Even when he is off work he keeps in touch via e-mail and phone to make sure things are on target. At the forefront of release for driver training within Swansea depot, he will move heaven and earth to complete the tasks in hand.
Over the last three years, Andrew has taken responsibility for VolkerRail‘s engineering apprentices. He has embraced this responsibility whilst continuing to undertake the very demanding role as project manager in the company’s signalling business.
Mark Cooper Chiltern Railways Mark has risen through the ranks at Chiltern Railways, starting in the booking office before becoming regional manager. He leads by example with passion and creativity, motivating his team to succeed and excel. A hands-on manager, Mark has overseen the opening of two brand new stations, Bicester Village and Oxford Parkway, in the past year.
Stuart Keith Great Western Railway Stuart has been the senior driver manager at Bristol for 10 months. The role involves bringing together a team of managers and over 200 drivers. Stuart goes above and beyond the role, not only managing but developing and guiding his staff wherever he can.
Geoff Kenney Bridgeway Consulting Limited Geoff’s current role is that of principal project manager which, alongside project management, involves developing the team’s capabilities and overseeing the day-to-day running of survey activities. Nominator Richard Cooper said: “It gives me great pleasure to nominate Geoff for this award after seeing him develop within such a short space of time to become an integral part of Bridgeway’s surveying capability.“
Simon Hatch Bridgeway Consulting Limited Simon joined Bridgeway in 2013 as BIM manager. He has worked with industry and academia alike, liaising with representatives from Network Rail, HS2 and Nottingham University, amongst others. Simon also sits within wider industry groups to help to shape the way that the rail industry adopts BIM and all that it has to offer.
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Staff Awards 30/09/2016 18:33
P R O U D
S P O N S O R
GRADUATE OF THE YEAR A leading technology company delivering ICT integration, mission critical communication networks and software development for operational systems, vital in the effective running of the nation’s infrastructure. Our expertise and accreditations make us a Partner of choice for organisations at the forefront of the digital revolution. Industry sectors include Mass Transit, where Network Rail and TfL are two of our largest customers, as well as Public Safety and Defence, telecommunication Service Providers, and Government Services. telent offer a unique 2-year graduate training programme. You will be a core member of the team, get involved in high profile projects, work with major global organisations and use technology
in new and innovative ways – all from day 1. We believe that you have the potential to add value from the day you join us on our graduate scheme, and so we provide you with every opportunity to do this. However, we’ll help you every step of the way with first class mentoring, coaching and support. The career paths open to you are as diverse as our business, and you’ll benefit from a variety of placements across the organisation, helping you to develop your interests and career ambitions. Whether you choose our graduate Project Management or Engineering pathway, your continuing professional development is a priority. Your journey doesn’t end after 2 years either – we will continue to support you by providing the tools and experience needed to achieve Chartered Status in your chosen field.
Jorge Crockfrord
Chris Atkinson
Network Rail
Alstom Transport UK
Jorge joined Network Rail in September 2015 as part of the acclaimed ‘Star Track Scheme’. Since then, he has been a valuable member of the Track Design Group (TDG). Jorge is currently studying a part-time railway engineering foundation degree at Sheffield Hallam University. He manages to keep on top of all of his university work as well as being a productive member of the TDG.
Chris joined the Alstom graduate scheme late last year. From the outset, Chris has become a major asset on the Crossrail project. One of his first tasks was to help organise the Christmas commissioning. He played a major role supporting the senior team and took on numerous tasks which were vital in helping the successful delivery.
Michael Hinchliffe
Kay Mason
Taylor Woodrow Michael started his graduate programme at Crossrail West Stations (CWS) as a graduate planning engineer in November 2015. He is proactive in his approach to acquiring knowledge and skills, which has been a key contributor to his personal and professional development. Michael can be relied upon to identify project challenges that need to be addressed to achieve and exceed contract and business objectives.
Costain Kay is always willing to help and takes on with enthusiasm all work given to her. Proactive in gaining experience and moving her career forward, Kay is approachable and willing to help and listen to others.
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Chris Kelly Alstom Transport UK Chris, who has just successfully completed the company graduate scheme, has been a major contributor to the on-going success of the Crossrail West project. He has developed as a person and increasingly raised his profile on both the project and in the business.
Lucy Hoyle Network Rail Lucy started at Network Rail in September 2015 and joined the newly formed Transformation team. The team is spread across the country, travels a significant amount and works in a very proactive way. A lot of the team’s projects are about engagement and implementing new ways of working which requires exceptional stakeholder management and networking skills.
Emma Taylor
Mohanad Ismail telent In September 2016, Mohanad relocated from Edinburgh to the Midlands in order to join telent’s engineering graduate programme. Once at telent, Mohanad quickly began to impress, developing key technical skills very quickly in order to get involved in the delivery of telent’s station management product, MICA.
Emma Harrison VolkerRail Emma is friendly, warm and introduces a lively atmosphere to the office. Colleagues say they have never seen anyone work as hard as she does to meet both the demands made by her academic study and her day-to -day job. She also demonstrates an impressive ability to balance the needs of work with the demands of a full family life.
SNC-Lavalin Rail & Transit
David Kipling
Emma first joined SNC-Lavalin Rail & Transit in 2011 as a summer placement student. Following two successful internships, she joined the graduate scheme in 2013. On completion of the graduate scheme, Emma progressed to the Rolling Stock Enhancements team. In this role, Emma has successfully bid for work and managed assignments for clients.
Great Western Railway
Paul Case Transport for London / Young Rail Professionals As a graduate project manager at TfL, Paul has sought out opportunities to learn, develop and deliver greater quality and efficiency to his employer and to the wider rail industry. For example, he organised a six month placement within the TfL parliamentary engagement team, learning about the political intricacies of the railway sector. Paul is also a member of the Young Rail Professionals (YRP) committee, which he joined in February 2014.
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David joined the Driver Management Team in July 2015. From the outset he was quick to help and was dedicated to the success of the management team. This momentum has not dropped and he has proven himself to be an invaluable asset to the depot, introducing and leading a number of new systems of working that have seen major improvements.
Alina Mihalache Bridgeway Consulting Limited Currently working within the geomatics team, Alina joined Bridgeway with a masters in geomatics and cartography and four years experience in land surveying, but none in rail. From the very beginning, Alina has shown high levels of enthusiasm in her work and has proved to be a flexible and determined member of staff.
Staff Awards 30/09/2016 18:34
John Barker Bridgeway Consulting Limited John joined Bridgeway in 2014 as a graduate surveyor. At the time of joining the team, John was new to the railway industry but within two years he has firmly embedded himself in the railway environment. He has taken on COSS responsibilities and undertaken survey secondment works for others with great competence and ease.
Supporting tomorrow’s rail stars…
George Waller
…today
ABC Electrification
0800 783 7761 telent.com @telent_UK company/telent
George joined ABC over a year ago and has become a valuable member within the finance team. He has picked up a vast amount of knowledge, created procedures and implemented new processes within the finance and commercial teams. He has helped the ABC board make key decisions with producing budget/forecasts for all ABC projects.
Paul Tyres
Proud sponsors of Graduate of the Year
Bridgeway Consulting Limited Paul joined Bridgeway as a graduate engineer/geologist in 2013 and prior to joining Bridgeway Paul spent a couple of years in countries such as Cameroon, Guinea and Liberia supervising mineral exploration. Since joining the site and ground investigation department at Bridgeway, Paul has quickly learnt and used new skills, developing into a highly capable engineer.
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P R O U D
S P O N S O R
TRAINER/TRAINING TEAM OF THE YEAR Building a better future for Rail and Construction Safety At Construction and Rail Training Ltd, we pride ourselves on offering exceptional levels of service to all our clients, both companies and individuals. We will work alongside you to support and guide you in making an informed decision on any training or services you or your employees may require to maintain competency.
Richard Ellis PPS Rail Richard is an established trainer in the rail industry. His enthusiasm, commitment and passion for maintaining high standards is well known and has not wavered over his long career. He has been instrumental in achieving Gold Standard on the first audit for PPS Rail.
Geoff Walker MDA Rail Geoff is always keen to train and develop new starters and drives to continue to improve those established within the rail industry. He has been pushing safety for over 25 years and his personality engages with learners, visitors and clients.
For businesses, the provision of safe working practices and upskilling of the workforce contribute to a high level of professionalism, builds a strong reputation and enhances your capacity to win more work. For individuals, this makes you a strong candidate to prospective employees. “We offer our training packages Nationally to all organisations who wish to have their staff fully trained and equipped to deal with the standards required”.
NTRS Training Team NTRS (Network Training and Resource Solutions) NTRS’s National Training Academy is unusual in its widespread offering of signalling, telecoms and power knowledge. It ensures that trainees can recognise and properly operate all related systems nationwide and enables the company to produce multi-skilled individuals with an all-encompassing knowledge of the rail trade.
Steve Tollerton, Jason Alexandre and Rob Christopher Samaritans’ Managing Suicidal Contacts and Trauma Support Training Team For over six years, Jason, Rob and Steve have been delivering Samaritans Network Rail training to rail staff as part of a wider industry programme tackling suicides on the railways. The team has developed three courses that tackle the very difficult topic of suicide in a relatable and engaging way to give delegates the confidence to deal with vulnerable people.
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YRP Ambassadors Training Team Young Rail Professionals During Rail Week 2016, more than 70 organisations held over 150 bespoke site visits, educational activities and behindthe-scenes events, as well as dozens of inspiring STEM school outreach sessions. Feedback from these events has been nothing but positive.
Nikki Sohal Heathrow Express Nikki has been nominated for her untiring efforts and contribution to the growth and success of the Heathrow Express control room (HECR). For over a year, Nikki has taken complete ownership of HECR training days and has single handedly delivered bespoke training. On successful completion, she made sure she remained available to staff in case they needed any help.
Andy Limbert Great Western Railway Within his role as a DI, Andy has created training diagrams that have provided the most efficient way of gaining core route driving hours. This has resulted in the average number of training days to pass out a trainee fall from 388 to 168 days.
Neil LitchďŹ eld VolkerRail Neil Litchfield has been undertaking safety critical training in the industry for over two years and has been a consummate professional who has developed and mentored numerous trainers and assessors.
James Kowalik Real Skills Training James regularly gets outstanding written feedback praising him for his teaching techniques, knowledge and personality. He has trained a large number of candidates throughout his 30+ years within the industry as a safety critical trainer/track worker.
Steve Wiskin THSP Health and Safety and Employment Law Services Steve understands the various challenges encountered by staff having worked in various positions within the company. His ability as a behavioural safety specialist and trainer has enhanced Dyer & Butler’s behavioural training programmes.
Nick Smith
Continuous Improvement Training Team IP Track
OLE Consulting
Network Rail
Nick is a supportive trainer to others in the company and also to learners and candidates on courses. Additionally, he mentors other trainers within the company and has made two successful trips to Australia this year to train new linemen.
The IP Track Continuous Improvement Programme (CIP) was launched in September 2015 with the aim to create a culture of continuous improvement across IP Track. The training team received consistently high feedback during the six-month intensive training timeline.
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ISS Labour Training Division ISS Labour The team, which is based at ISS Labour’s state-of-the art indoor training centre in Salford, has over 80 years of combined experience in the industry. They know the importance of taking the time to get to know every student in order to create a comfortable and pleasant learning environment.
Nigel Roberts VolkerWessels UK Nigel joined the business in October 2014 and made an impression immediately. Straight away he got to know people and understand where the opportunities were to make a difference. Nigel has supported the company’s Commercial Academy and is the voice of TED on the induction.
Aaron Freeman
BUILDING A BETTER FUTURE FOR RAIL AND CONSTRUCTION SAFETY Proud Sponsors of The RailStaff Awards 2016 COURSES AVAILABLE ICI/LU, PTS AC and DCCR, SPWEE, Lookout, COSS, OLEC 1 and 2, ES, SSOWP, AP, NP Assessments and more including recertifications. ON SITE SOLUTIONS We can come to you – subject to suitable training facilities • Equipment can be provided Please contact one of our team for more information. LOCATIONS Derby • Essex • Hertfordshire • Sheffield
INFO@CARTLIMITED.COM 0203 198 1221
Bridgeway Consulting Limited Aaron delivers both track safety and high level permanent way technical training. His real passion is plant and equipment training and he has recently taken up a role with the Association of Railway Training Providers Special Interest Group for Plant Training. He has incredible enthusiasm, drive and passion for teaching.
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P R O U D
S P O N S O R
TRAIN DRIVER OF THE YEAR Hitachi Rail Europe is a leading manufacturer in total railway solutions, covering rolling stock, signalling, service delivery and traffic management. Our Global Head Office is located in Central London and we currently operate from project offices across the UK, several depot locations and our new rail vehicle manufacturing facility in Newton Aycliffe. Our Class 395 Javelin trains currently in operation on the HS1 route, have proven our capability in
the UK, based on a blend of British and Japanese technical expertise. The Intercity Express Programme, Abellio ScotRail franchise and contracts with First Group for their West of England and Transpennine routes will see our teams deliver over 200 new trains over the next two years. We are now looking to expand our operations further to build upon our global reputation for quality, reliability, innovation, design and technological leadership.
Ian Palmer
Steve Copley
Northern Rail
Southern Railway
Ian, a train driver at Newcastle Central station, identified a vulnerable individual who was attempting to take his own life. Ian spoke to the man who was distressed and upset. The man eventually boarded the train and while Ian proceeded forward towards the station, he contacted BTP and arranged for them to meet him there.
A “commuter’s hero”, Steve lifts the spirits of grey-faced Londoners by hosting a guess the year quiz over the intercom to distract passengers from their dull morning commute. He has his own hashtag on Twitter, #timetunneltrain, and has driven changes in customer information within the business.
Gordon Roberts Virgin Trains Not only is Gordon an excellent train driver, but he is also a dedicated advocate of blood donation. A donor himself for around 20 years, Gordon regularly travels from St Helens to Liverpool to donate blood and platelets, which are used to treat patients with leukaemia and other cancers. Mike Stredder, director of blood donation at NHS Blood and Transplant, said Gordon had helped save and improve hundreds of lives over the years.
William Gillett Merseyrail William, or Billy as he is known, has been described as one of the “most committed, passionate” people on the railway. As Billy approaches retirement, his colleagues wanted to show how much he will be missed.
Kirsty Sando Heathrow Express Kirsty became a fully qualified driver at the age of 24 and progressed to driver manager by 27, one of the youngest in the industry at the time. Of her own volition, she is now working on a programme within Heathrow Express to integrate the role of train drivers with the commercial and customer service aspects of the business.
Michael Gronow Great Western Railway Mike is an exemplary leading driver who is always willing to go the extra mile. He was recently called upon at short notice to act as a stand in driver manager in a depot. Mike, without question, grasped the challenge and with his usual professionalism and knowledge set about making the changes required.
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Stuart McColm Abellio ScotRail Stuart, a driver of 27 years, showed great compassion and empathy when he encountered a young girl on the line. He climbed down on to the track to speak to the girl and persuaded her to get on board his train. He drove to the next station and handed the girl over to two BTP officers.
Paul Joyce Abellio ScotRail Paul received a special commendation from the Chief Superintendent of the BTP after he intervened to help a vulnerable young girl who had attempted to run in front of his train. Paul talked to the girl, comforting her until the arrival of BTP officers. He even spoke to medical staff and offered to pay for anything the girl may have needed.
Robert Bird
EXPERIENCE WORKING FOR YOU hitachirail-eu.coM
Whether we’re delivering new trains across the UK or ensuring our current fleets go into operation on time each day, at Hitachi Rail Europe we are driven by our values of harmony, sincerity and pioneering spirit. To find out how we’re leading innovation throughout our industry, visit us at InnoTrans 2016, Hall 4.2, Stand 304. HitachiRailEU
Proud sponsors of
Southern Railway Robert tries his best to keep passengers happy and smiling. He lives for driving his trains, said Natalya Cullen, and gives his best every day.
Claire Douglas Direct Rail Services Claire has been working in the rail industry for 15 years and her progress in that time is something to be proud of. She qualified as a driver in 2008 and was recently named in the Top 20 Most Inspirational Women in Rail 2016.
Richard Lea CrossCountry Trains Earlier this year, whilst waiting for his train to work, Richard observed a person on the track. He immediately took prompt and emergency actions to ensure that all approaching trains were immediately stopped. Richard acted courageously and managed a stressful emergency situation in a professional manner, avoiding potential loss of life or serious injury to a member of the public.
Davinder Shanker East Midlands Trains Davinder was working an empty stock movement between Derby and Sheffield when he came across a man attempting to take his own life. Summoning the assistance of a travelling Bombardier technician, Iain Vickers, the pair intervened, calming the man until police arrived. The men received praise from BTP for their remarkable actions in what was an incredibly stressful scenario.
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Toby Merenda
Edward Wallace
c2c
Abellio ScotRail
Toby’s nomination is in recognition of his response to what is the most difficult event for any driver, a fatality. Toby returned to his role as an instructor train driver immediately despite such a distressing experience - a role that he could quite understandably have turned down.
Edward showed great understanding and care when he helped lead a disorientated and confused woman away from the tracks. He directed her to a safe place to wait, having contacted a member of her family and BTP. They arrived soon after to care for her.
Andy Paterson
Graham Dudley
Southern Railway
Abellio ScotRail
Andy, a driver instructor based at Selhurst, helped support another driver who had been involved in a fatality. He was unable to continue driving and so Andy stayed on, taking over the remainder of his shift. This kind and positive action meant that significant delays during the morning peak were avoided, ensuring that many passengers were still able to get to work.
Graham, a caring and compassionate driver with ScotRail, acted quickly and sensitively when he encountered a member of the public on the line. He exited his cab and spoke with the man, offering him help and assistance. He was able to convince the man to board the train so he could take him out of harm’s way.
Dave Gillman Chiltern Railways Dave is a professional driver who puts safety, punctuality and customer care at the forefront of his approach to work. Recently, he was on his way to London as a passenger when his train broke down. Dave immediately contacted the driver, assisting where he could. He ended up driving the train from a middle cab at low speed from Beaconsfield to Gerrards Cross, helping clear the line to get the service back on track.
Steve Joslin Great Western Railway Steve is always willing to help out at short notice and has never had an incident or delay against his record. Steve is always willing to do anything to ensure service coverage. As a driver, his upbeat pleasant manner makes him easy to deal with and as a manager a pleasure to have as a member of staff.
John Butler Abellio ScotRail John was driving into Paisley Canal station when he saw a woman on the railway. John stopped the train and got down on to the track. He then helped to calm her down and took her to the station, where he waited with her until two BTP officers arrived.
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P R O U D
S P O N S O R
RAIL PERSON OF THE YEAR
Established in 2003 as a land, engineering and railway surveying firm, City Surveys quickly diversified into structural investigation, geotechnical engineering, utilities mapping and more. Today City Surveys has a number of specialist departments, each dedicated to a particular range of services or sectors. Whilst not an exhaustive list, we currently provide measurement, modelling and investigation services including…
• Geo-spatial
• Site Engineering
• Utilities
• Environment
• Structures
• Monitoring
• Geo-environmental
• Telecoms
• Transport
Sarah Paul
Sharon Adams
Virgin Trains East Coast
Northern Rail
As well as being an on-board CSA with Virgin Trains East Coast, Sarah is also the vice chair of the North Eastern Railway Staff Welfare Association (NERSWA), having held the position for several years. Over the last few years, Sarah has helped the association develop, growing the membership up to an all time high.
Sharon was nominated by her daughter, who described how her mum has progressed through Northern (most recently becoming a conductor) while managing the challenges of family life. Three times in her career, Sharon has made potentially life-saving interventions - on one occasion performing CPR on a member of the public who had gone into cardiac arrest.
Ed Rowland
Stuart Ketley
Virgin Trains East Coast
Virgin Trains
As lead trainer at the brand new Customer Solutions Centre in Gosforth, Ed has been integral in the training and coaching of more than 60 staff members. Based in Plymouth, Ed has had to travel to the other end of the country and has done so with enthusiasm, going above and beyond to deliver high quality training.
Stuart, a station trainer for retail at Virgin Trains, has spent his career emphasising the importance of customer service within the company. Samantha Shaw says without him “the team would not be the same”.
John Hind GBRf Adrian Quine nominated John for his outstanding customer service and the dedication he shows to his work every day.
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Ajmal Akram Great Western Railway Ajmal’s career on the railway began over 27 years ago, but his nomination is in recognition of the “outstanding” leadership and tireless efforts he has demonstrated in revolutionising rail management standards through technology innovations at Old Oak Common HST Depot.
Staff Awards 30/09/2016 18:38
Rebecca Gellatly
John Simpson
First Hull Trains
SNC-Lavalin Rail & Transit
Rebecca is always looking for ways to improve customer service and make the jobs of hostesses easier applying her own personal experience of the challenges the job can bring.
John is “an inspiring manager and a very knowledgeable” rolling stock mechanical engineer, says Morgane Jankowski. John uses his over 20 years’ experience in rolling stock and acute analytical skills to support colleagues - qualities which were recognised by senior management when John was appointed team leader of the mechanical equipment team in April 2016.
John Loveless British Transport Police Over the last 12 months, Inspector John Loveless has campaigned to make Ilford railway station a safer place for the public and staff alike. He has shown real compassion towards the community, raising funding for extra policing operations in the area.
Anil Mistry TransPennine Express For the past 17 years, Anil has worked tirelessly to produce weekly sets of amended diagrams for TPE’s drivers and conductors. The role also involves overseeing times of disruption, such as holiday periods and during extensive maintenance blocks.
Zoe Parker Van Elle Rail Zoe is always making people feel welcome, says Sophie Smith, who nominated Zoe. She is polite to colleagues and always willing to help.
Andy Pickering Van Elle Rail Always hard working and professional, Andy is happy to help within his capacity as contracts manager.
Graham Hoy Southern Railway Graham, a local union and health and safety rep, is always available to his colleagues and managers at Victoria, and plays a key role in keeping the depot running smoothly. He is always looking to support his colleagues, encouraging them to discuss any concerns with their line manager.
Rebecca Thorneycroft Chiltern Railways Rebecca looked after customers following a fire at Marylebone station in December 2015. Although she was about to clock off, Rebecca stayed behind to make sure everyone was well updated, working until the early hours of the next morning to make sure all staff went home safely.
Dewan Chowdhary Merseyrail Dewan has shown throughout the year a real passion to achieve the very best results as an engagement champion, working with guards to help them complete staff surveys.
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Adam Stead
Brian Loughlin
Young Rail Professionals
CrossCountry Trains
Adam has not only excelled in his day job, establishing his own consulting company; but has also sought to better the industry through his leadership roles within various professional organisations, including the Railway Study Association, INCOSE and most prominently with Young Rail Professionals.
As well as working as a train manager, Brian is a centre coach based at Bournemouth. Brian has a passion for sharing his detailed ticketing knowledge. He is extremely passionate about getting the most from CrossCountry’s trains.
Jack Armitage
Mark Boyd
VolkerRail
Van Elle Rail Andreea Constantin described Mark as “the most dedicated” person within the company’s rail business. Hard working and committed, Mark applies himself to all jobs he’s given.
Jack started at VolkerRail as a conversion engineer on the Power Supply Upgrade project in October 2014 and was completely new to the railway. Nearly two years on, Jack has a presence and confidence and is already respected by senior OLE linesmen and supervisors.
Lee Clinton telent
The UK’s railway measurement specialists Holder of the coveted Network Rail Principal Contractor’s Licence, we’re one of the largest, most respected multidisciplinary surveying firms in the UK • Topographic & track surveys
• Structural investigation & scanning
• 3D modelling/laser scanning
• Geotechnical engineering
• Building & elevation surveys • Railway track monitoring
• Ecological surveys & assessments
• Site & technical engineering
• Minor civils
• Structural monitoring
• OLE & power services
• Gauging surveys
• Telecoms design & installation
• Utility mapping surveys
telent operations manager Lee Clinton was responsible for the installation and commissioning of the radio infrastructure on the RETB Next Generation Radio Signalling project - one of the most physically demanding installations on the rail network. Lee ensured that meticulous planning, risk assessment, preparation and training of staff had been undertaken to ensure the safety of his team.
Talk to us t:0330 024 4988 | e: info@citysurveysltd.co.uk www.citysurveysltd.co.uk Survey, Monitoring & Investigative Engineers Professionalism, Performance, Safety, Sustainability
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THANK YOU FOR JOINING US TONIGHT AT THE RAILSTAFF AWARDS
Your continual support for this great industry is acknowledged and appreciated Photographs Photographs of tonight’s event will be available for download from the gallery section of the www.railstaffawards.com website, free of charge; and on our facebook page www.facebook.com/TheRailStaffAwards Video An edited video of tonight’s awards will be available from our website. If you would like a copy, please get in touch. Working with us in 2017 Please call Jolene on 01530 816 449 or email jolene@rail-media.com for more information and to get on the awards sponsorship waiting list. Comments We try to improve every year, so we always welcome your feedback, good or bad. Please leave your comments on our website, www.railstaffawards.com Special thanks go to: All of our sponsors. Everyone who nominated a colleague or team. Members of the production crew, entertainment team and staff at the Ricoh Arena. All at Rail Media who pitched in their skills to make the night possible – you know who you are and what you’ve done. Amazing work, thank you and well done! Thank you, thank you, Tom, Paul and Lianne O’Connor.
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