Resourceful, self-directed user experience professional experienced in UX research, UI design and implementation, and managing and coordinating aspects of organizational projects. Passionate about centering users while exploring where technology and business meet and offering adaptability and flexibility in evolving roles. Excels in rapidly changing, fast-paced environments demanding strong organizational, interpersonal, and leadership qualities. Demonstrable success performing under pressure with minimal supervision and completing multiple projects with competing deadlines while maintaining a calm and positive outlook. Fluent in Spanish, conversational in Italian. ⮚ A non-binary Ecuadorian-American looking to partner with an organization that values advocacy for transformational initiatives, creative problem-solving skills, and exceptional verbal and written communication. ⮚ A collaborative liaison between interdepartmental stakeholders and internal/external teams, excels at cross-functional communication, including translating client requirements and business communications into actionable directives. ⮚ Enjoys perfecting the details while working with a strong sense of urgency. A proven pressure player unfazed by tight deadlines who balances out patience with meticulousness and expert time management skills. ⮚ Self-motivated and committed to giving top-level performance every day on the job. Experienced in prioritizing, executing, managing multiple simultaneous projects, and independently moving a project forward without constant oversight.
★ DIGITAL MARKETING & DESIGN CONSULTANT, consultant | Bellingham Makerspace I Sept 2019 to Dec 2019 UX / WEB PRESENCE ● Maintained and updated homepage for the Makerspace, ensuring relevant content was always present at the forefront. ● Created and provided feedback on marketing material, both print and digital, including flyers, event invitations, event promotional content (social media posts), revised grant letters, and Mailchimp emails. ● Administered social media and other digital marketing and relationships including, Instagram, Facebook (group and page), Twitter, Mailchimp, WordPress, digital ads through local newspaper and other local publications MARKETING AND OUTREACH ● Maintained connections between Makerspace and like-minded community organizations as a founding representative of inspirED, a group dedicated to building community among various non-scholastic educational institutions, such as museums, summer camps, and community education programs..
★ PRODUCT USABILITY & MARKETING MANAGER | Realmax Inc. I Apr 2019 to Jul 2019 UX/UI RESEARCH AND IMPLEMENTATION Implemented UX research practices, performing iterative user testing, reporting on results, and teaching other staff how to perform their own research and act on findings. ● Recommended ergonomic updates to hardware products, assisting in prototyping and advocating for users at every turn. ● Selected to translate assigned elementary project goals for large events (conventions) facing a short execution window and delivered innovative, beautiful designs on budget and on deadline. ● Executed complete web presence facelift, administering the result, including testing and implementing a full website overhaul. MARKETING & RELATIONSHIP/PARTNERSHIP BUILDING ●
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Administered social media including Instagram, Twitter, Mailchimp, WordPress LinkedIn; administered other marketing relationships including local technical organizations, conventions etc. Staffed tables at conferences of all sizes, forming key relationships with industry partners Created the Customer Sales Funnel, customer relations, and Customer Reporting Tracking documentation/methodologies. Prepared weekly marketing analytics (Google analytics) reports.