Haini Mengxiu - Interaction Design Portfolio 2020

2017-2020

PO R TFO LIO

HAINI MENGXIU Interaction design

ABOUT ME

H A I N I M E NGXIU

mobile / +86 17310879019

LANGUAGE Chinese(Mother language), English(Skilled), Japanese(Basic)

email / 1473885925@qq.com

DESIGN ABILITY EDUCATION Shanghai Jiao Tong University (Project”985””211”) Major:Industrial design

Bachelor

Major course Interaction Design(95), Introduction to Human Interface Technology(95) Product Design III(97), Ergonomics(95), User Research Methods(91) Marketing Research(93), Transportation Design(98)

COMPUTER SKLL & SOFTWARE AI, PS, PR, AE, XD, Sketch, Figma, Processing, Arduino programming,P5.js, Solidworks, Rhino, Alias, keyshot, Unity, etc.

09/2017-06/2021

Freehand sketching Design thinking Researching

Illustration Presentation Branding

Digital graphics

Modeling

Interface design

Photography

Video production

CERTIFICATE & PRIZE CET-6 Academic Year 2019-2020 B class undergraduate merit scholarships, SJTU (10%) Academic Year 2019-2020 Scholarships for academic progress, SJTU Winning Prize, Entrepreneurship, Group of Chinese and U.S College Students Competition (College Level) Best Award for Photography, the Third Internet Culture Festival, SJTU 2nd out of 30, Wildest Imagination Award, BMW (China) Automotive Trading Ltd. (Regional Level)

12/2018 12/2020 12/2020 12/2019 12/2019 11/2019

01

COUMMUMAKING Improvements in China's matchmaking corners

01-10

02

INSIDE YOU

A device for medical exam for raising awareness and health state visualization

11-19

03U

Concept design about death for future

20-27

04

EYECHO

Critical Design for the Internet and the Future of Humanity

28-35

05

RUN COUNTER An interactive installation for the irony of the rating phenomenon

36-41

06

OTHER WORKS Another three projects

42-50

BACKGROUND Characteristics of traditional marriage in China

2020.9 - 2020.11 Collaborate with Yixue Feng

PROJECT 1 Coummumaking Improvements in China's matchmaking corners

¡ Service deisgn Board game deisign ¡ Group design

Combination of two families For the Chinese, love may be a two-person affair, but marriage must mean the union of two extended families, so when it comes to marriage, the parents

of the couple have even more power than they do themselves.

A marriage without the blessing of parents wiil not be a happy one.

Status of marriage in China

Famliy’s equality of conditions Since ancient times, China has had a saying that "the family is the right match for the family", and since the family behind the individual is dominant in marriage, people often use a series of material conditions rather than spiritual qualities such as love to judge whether two people are suitable for marriage

From one generation to the next As China's "one child policy" ended nearly 30 years ago in 2016, the post-90s generation now facing marriage grew up with one child, and their parents are very enthu-

siastic about them having a second child, which has become a kind of confrontation between children and parents in marriage

China's single adult population reached 240 million in 2018 ,and that number is expected to rise to 92 million by 2021 Reasons why young people don't want to get married

No time for socializing The pressure of work and life is too great, and they don't want to go out due to fatigue in addition to working hours

Research Interview Questionnaire Concept User test Prototype

The cost of marriage is too high Chinese parents have high financial requirements for their children's marriage partners, leading many people to believe they can't get married without a house or car

The pursuit of love Some young people say they won't get married until they meet the right person

INTRODUCTION

FIELD RESEARCH To investigate the matchmaking corner more thoroughly, I conducted field research

History of matchmaking corcer Origin

Development

2004 Beijing's Longtan Park was home to the first matchmaking corner in China. At that time, the media also called it the "Parents' Blind Date Club" or "Parents' Blind Date Club". It was initiated by the residents of the park nearby, they found that their children were still single, they thought about organizing a "magpie" in the park, held at fixed times each week, parents introduced their children to each other, satisfied with each other to leave contact information.

2020 By word of mouth and media coverage, this "parents' blind date" has grown in

scale and has spread to other major cities such as Shanghai,Hangzhou,

Shenzhen (LianhuaMountain),Tianjin (People's Park), Shenyang (South Lake Park),Suzhou,Luoyang,Jinan,Xuzhou.

Nearly 2,000 matchmaking messages a day

Matchmaking corner area covers about 1,000㎡

Map of Shanghai People's Park Crowd composition

N

People in the dating message

E

Basic information

Youth Parents

Despite being the protagonists of blind dates, only a small number of young people have come here

9% 68%

90s

Foreign tourist

As a uniquely Chinese phenomenon, have attracted many foreign tourists, including the famous Gandalf

Gender

post-80s

Almost 1982-1984

23%

post-70s

39.7

The largest percentage of people who come to the dating corner are anxious parents, and they are overwhelmed by 50-70-year-old parents

There are special areas in the dating corner such as the overseas corner (children living and working abroad), the outsider corner (new Shanghai residents), and the intermediary corner (free matchmaking).

38% 45%

Progess

90s

post-80s

1:2

Average age

Academic information 17%

14% 70%

Undergraduate degree Master's degree or higher Other

Almost 1986-1989

16%

70s

30.9 House and car information 20%

66.7%

9%

35%

Have house Have house and car

Subject

Location

·In-depth survey of the matchmaking corner Complete the interview

People's Park, No. 75 West Nanjing Road, Huangpu District, Shanghai, China

Participants

Time

Mengxiu Haini Yixue Feng

October 10, 2020, 11:00 AM

A4 Paper information In the matchmaking corner, parents usually display their children's information on a sheet of A4 paper that has no prescribed content and no fixed slate I photographed one of the more representative pieces of paper (pictured at right), which contains the following 1 Gender

2 Year of birth

3 Height

4 Marital status

5 Family status

6 Birthplace

7 Qualification

8 Occupation

9 Income

10 Purchase of house

11 Requirements

12 Contact details

1 4

3

2 5

6 8

7 9 10 11

12

INTERVIEW

QUESTIONNAIRE

I interviewed four parents who set up stalls in the matchmaking corner.

After the field research, I sent out a questionnaire to investigate the young people's understanding and viewson the matchmaking corcer.A total of 247 questionnaires are collected

Mrs.Zhang Age: 59 Shanghai natives Now works as a matchmaker for an agent in the matchmaking concer

Son’s Information 29 years old, has been successfully married through the matchmaking concer

¡There is something wrong with parents in dating corners, they only look at material data, parents are a bit sick ¡Children not getting married is why parents don't teach their children how to socialize from a young age ¡Very traditional, would force his daughter-in-law to have a second child.

Mr.Zheng Age: 65 Outsider The first time came to the matchmaking corner, don't know whether is reliable. Just want to have a try

Daughter’s Information A doctor of Wuhan University works in China Academy of Astronautics

Mr.Wu Age: 63 Outsider Came to Shanghai to try his luck for daughter, where he met a fellow villager and often chatted together

Daughter’s Information 33 years old, Personal conditions are too good, leading to high vision, so far have not found a suitable boyfriend ¡It is believed that the matchmaking concer has formed the atmosphere of conditional comparison ¡The most important thing to find a partner is to have a suitable personality. But the material conditions of the partner should not be too poor. ¡The daughter knew that she came to the matchmaking corner, but she didn't trust here. She told him not to be too serious

Basic information 47.37% Male

52.63% Fmale

1 : 1

25.1% Others

people

35.22% Married

21.46% In love

Free love

getting married in the near future

NO

It's deemed necessary

know about it

%

About blind date 66.25%

21.25%

Will consider a blind date when there is no suitable partner

35 years old, A senior of our Shanghai Jiaotong University

Matchmaking concer

2.78 1.67 1.54

Acquaintance introduce Website or APP Matchmaking concer

%

60%

58%

%

50%

Fails to understand children's true needs

74.49%

Not clear

60.73%

Poor privacy

60.73%

Information confusion

Reliable information 44%

39%

30%

high degree of freedom Personality understanding high quality privacy resourceful

Acquaintance introduce Website or APP

YES

Would rather not get married than consider a blind date

Comparison Total

Perceptions of shortcomings

Wether to choose matchmaking concer?

80.16%

66.8%

Son’s Information

¡The existence of matchmaking corcer is still necessary. It is the product of social phenomenon ¡At present, most of the people who are worried about setting up stalls are outsiders. Most of the local children and parents are not very anxious. ¡Many parents have been here for a long time. In fact, their mood is very depressed. It is a kind of helplessness to come here.

46

43.31% 124 people Not thinking of Single

people

Meet on a blind date

25.1% 25 - 32

Marriageable age(25-32) ¡The daughter does not know about her coming to the matchmaking corner, and she is not in a hurry to get married ¡I think there are too many cheaters on the Internet. I always feel at ease in face-to-face communication ¡In fact, it's not a good choice for parents to help out on a blind date. However, it's not like Chairman Mao's days when there was a unit friendship. It's better for children to find boyfriends or girlfriends themselves.

38

49.8% 18 - 24

About matchmaking concer

Mrs.Li Age: 62 Shanghai natives Have been in the matchmaking corner for years

Marital status Age of

2.81 1.63 1.56

People's preference for acquaintance introductions probably comes from the reliability of the information and the ability to get an understanding of the personalities of the people they meet.

Personal information want to know before a blind date

Personal information willing to be released in a public forum

90.32% Age

80.65% Age

79.03% Career

72.58% Height

75.81% Education

66.31% Weight

73.24% Height

65.32% Education

66.13% Hobbies

64.52% Career

59.7% Marital history

58.06% Hobbies

59.68% Weight 56.45% Income

The others % State of health

% Women's work requirements

%

Living with parents 38.7% Marital history or not Personal hygiene 33.87% Income status

EXPERIENCE MAP Through field research and questionnaires, I summarized the feelings of the main users of the matchmaking corner in the overall process, and created a user experience map.

Preparation

Stage

First Contact

Learn about the Matchmaking Corner through word of mouth

Find a location to "set up a stall"

Being asked for basic information about the child

Prepare A4 information paper

Doing

Communicate with their children

Wandering around

Communication

After leaving

Exchange more information

Look around for information about others

Arrangements for the blind date to meet

Introduce other’s information to the child

“Stall” Set-up Communicate and chat with their neighbors

Return without success

Collaborate with parents from other districts Exchange Contacts

Proudly

Expect

Feeling

Waiting

Feel at ease Shameful

Depressed Confused

Suspicious

Relaxed

Expected

Expected Perturbed

Distressed

Awkward Angry Sad

No formal introduction

Pain points

Conflict with the child over the concept of marriage The optional information on A4 paper is vague and there is no way to start

Matchmaking corcer has a poor environment and makes a bad impression The venue is too big, but the stall is too crowded Exposed to the outdoors, afraid of being seen by acquaintances

Need to keep looking at stall No effective topic to talk about Information is chaotic, and it is not efficient to view other people’s information Parental comparison psychology

Only use material data as "bargaining chips", lack of humane communication

The child cannot judge whether it is appropriate by the parents The child does not trust the result of the blind date Subject does not meet the child's mate selection criteria

ANALYSIS

Opportunity

Blind date comparison

The analysis of the widespread and traditional blind date methods in China helped me to improve the design of the post-dating corner.

Poor environment The first impression made by the unplanned environment of the matchmaking corner greatly affects its credibility in people's minds

 Â? Â? Â? Â? Â

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Â? " "

Name

APP/website

ProďŹ le

Acquaintance introduction

Matchmaking concer

Internet dating

Mainly introduced by relatives

Mainly by parents

Generally used by young people

Both families have similar family backgrounds

Generally only large and mediumsized cities have

Sometimes the child is forced to do that

Large-scale events without unified management

Need to pay an intermediary fee Reconciled by website personnel

Rich resources

√

Ă—

√

Privacy

√

Ă—

Authenticity

√ √

√

√

Commercial

√

Ă—

Ă—

Spontaneity

√

Ă—

√

Pros

Resourceful, child-led, professionally guided, concise presentation of information, guaranteed signed contracts

Learn more about each other More reliable and truthful information More common topics (not too awkward)

Cons

Commercialization (which costs a lot of money) Information cannot be guaranteed (Blind Date App Scam News)

There are many instances of forced participation as a favor.

Few resources for conditional matches

Adequate Quality Resources Parents can communicate in person No business interests or personal relationships (more relaxed environment) Bad Environment No formal management Confusing Information

Information confusion The overall blind date exchange information system is not well designed and regulated ­ � � �

€

Lack of humanized communication

The way parents socialize

Parents’ current communication only focuses on material comparisons, and a few in-depth understanding of personality

Many retired parents from other places need a way to spend their leisure time and also integrate into the local culture through matchmaking corner

‚ � ­

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Co - design

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INITIAL DESIGN

Low-fi prototype

System design

Message Board

New blind date system Guiding Part

Process Instructions Basic requirements of the dating partner Use different colors to distinguish the required types

Message Board

Presenting Basic Information Reducing the size of the dating corner about 60 personal details on one board

Efficient self-service filtering of information Partitioned blocks by age and gender

In the low-fi prototype, we divided the area on the whiteboard into two, with the left side using red lines to simulate the post-85 girls' area and the right side using blue lines to simulate the post-80 boys' area. We added seven basic information such as marriage history, education, height, annual salary, occupation, specific birth year, and contact information, and used five colors of red, orange, yellow, green, and blue stickers to represent the categories under each information.

Board Game

Distinguish different information categories by sticker color

Board Game

Map: Vivid Representation of the Journey into Marriage PART 1: Helping to understand the values of two families PART 2: Helping to understand the general personality of the matchmaker Pieces: Lovely images of men and women

In the low-fi prototype, we split into two parts in terms of mapping and cards. In the first part both sides will move towards each other step by step by expressing their agreement or disagreement on the family trivium from the two ends of the map. The second part is designed as a house, where each card will represent a room, and when they agree, they will flip the card over to get the room in the house and build their own love hut

USER TEST Massage board

We wanted to see if the information on the message boards from a young person's perspective would meet their needs

Board game

Location: Zhongsheng Life Square, Minhang District, Shanghai Participants: A couple of office workers Duration: 40min

Location:

Shang hai,Shanghai Jiao Tong University East Side Event Garden

November 3, 2020 Date: Participants: About 20 passing college students between the ages of 19 and 25

Problems Lack of aesthetics in visual appearance There is no good way to pinpoint a specific person Adding signs for people to wait when they go to play board games

Location: Matchmaking concer,Shanghai Participants: Two parents there Feedback Advantages

Interesting and provides material for parents to chat with.

You can really help your child find a like-minded marriage partner!

This not only helps the child, but also helps the future in-laws to really become friends, as opposed to the embarrassment of having nothing to say before

Disadvantages Need to be included in the reflection of the opinions of parents and children after communication before entering the matchmaking corner The second part of the topic can be used as a topic guide for later contact with the child.

Location: Timo Coffee,Shanghai Jiao Tong University, Shanghai Participants: A couple of students Duration: 30min

Feedback

Feedback

Advantages

Advantages

Easy to understand rules for quick and easy play The ability to follow up with child to give feedback and facilitate the next step in the development of the relationship increases credibility.

The topics are up-to-date and very responsive to the concerns of young people in the dating process.

The two-part flow arrangement is interesting and helps participants get into the groove.

The road + room design of the overall map is interesting.

The painting style is very cute

Disadvantages A lot of preparation may be required.

The first stage of the question is not just a pro or con answer, it is recommended to include a neutral option.

A relatively detailed feedback system can be developed to avoid distortions in the delivery of information.

The board game format is a fun way to increase the acceptance of parental communication, hiding very sharp topics behind a cute exterior.

Very focused on the topics that young people are interested in on blind dates.

Rational Classification of Parts I and II

Disadvantages Some concerns are more pejorative than others.

The minefield points of interest may differ, and can they be differentiated in terms of population?

Lack of systematic guidance, which may not be easy to implement if there is no staff on site, better to add more detailed instructions or demonstrations.

The second part of the question may be a little too private for the child to communicate with the parent

FINAL DESIGN

Board game

Massage board

Map

85后

Age Group Indicate the age group of the board in the upper left corner of the message board

A

Basic Information The message board will contain marriage history, education, height, annual salary, occupation, year of birth, and contact information

You can place a heart magnet on the contact form to indicate that you are not available to communicate.

Matchmaking concer

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

婚史 学历 身高 年薪 职业 出生年份 联系方式

B

婚史 学历 身高 年薪 职业 出生年份 联系方式

C

婚史 学历 身高 年薪 职业 出生年份 联系方式

Love Magnet

Coordinate System

相亲角

M

Compare Card

at

ch

婚史 学历 身高 年薪 职业 出生年份

1985-1992

相亲角

Matchmaking concer

贴纸

说明书

Instruction

准备工作 Preparation 相亲角流程 Processes 事后交谈 Communication 相亲角

Matchmaking concer

相亲角

Matchmaking concer

婚史 学历 身高 年薪 职业 出生年份 相亲角

Matchmaking concer

洗手间

异性朋友 婚恋史 家族亲友 ···

PART 2 - House The second part will consist of an overhead view of a house as a map. When the parents of a man and a woman are admiring each other's topic cards in the second part, they can turn the cards to the back so that the room on the back will be shown in the house configuration on the map

卧室

7

The overall color of the mesaage board indicates the gender, red to female and blue to male

6

Pieces

Design from male and female images

On the back Color - Gender

去养老院 Going to a nursing home

“

随着中国老龄化程度的增加， 养老院的形式变得多种多样， 社区养老、田园养老、旅居式 养老，养老院不在等同于 “抛弃”，而是自由、舒适 Parents

Interpersonal

相亲角

Color - Gender

父母

2

人际交往

Matchmaking concer

Part 1 - 10 Topic Cards

Content of the matmaking corner system that users will purchase

STA RT

3

Pre-screening cards for parent and child to communicate their ideal match, with the ideal criteria listed first, followed by other acceptable criteria in the label, and a specific range of needs for the year of birth below

Guiding content

Stickers

STA RT

Quickly locate specific personal information through horizontal (1 to 20) and vertical (A\B\C) row markers

PART 1 - Road The man's parent and the woman's parent start from the roads at both ends of the board toward the same destination, and cross the path when the first part of the cards are unified by 8 or more opinions

孩子 Child

“

The male parent and the female parent have different colored cards

Topic

Use big words to directly introduce a sharp topic and small words to explain it

Attitude

Using color to express the attitude of parents and child Agree Disagree Doesn't matter

Part 2 - 9 Topic Cards

脾气性格 Hobbies and Interests

工作压力 吵架处理方式 冷暴力与家庭暴力 强势与弱势 ··· 相亲角

Matchmaking concer

On the back will be some illustrations of rooms related o the contents of the cards

Chat Topics Give both parents an open conversation about their child's personality

Chat Topics Some tips on what to talk about on this topic

USER FLOW Enter the matchmaking concer Child

Post child's message

Parents

Buy guiding content Internet

Both sides have the same opinion (based on the child's opinion)

Based on the compare card

Fill in the required range for the year of birth

No

Awaiting confirmation

Yes

Meeting each other

Home

Start of the part 2

Information ďŹ ltering

Problems solved Dating corner environmental issues Enables information to be viewed efficiently Privacy of information No more waiting at stalls

Decide whether to contact

Yes

No, return to the matchmaking corner to continue the blind date

Turn the card over to open a room

Yes, for further contact

No

In-depth questioning of each other about the part 2 of the topic

Making compromise

Yes

exchange their children's contact details

Formal meeting

No

Game over

Home

Concer

Concer

2

View photos of blind date

Both parents were satisfied with the content of the discussion

Photographing the endgame of the board No

Board game stage

3

Child

View photos of the board game endgame

Yes

Play out the cards

Get to the end of the road

No

End of all discussions

Yes

Hanging heart magnet

Open discussion on Part 2

Place the cards underneath the pieces and leave the pieces in place

No

Pieces move forward

Tell the coordinates of child

Paste the corresponding colour stickers

Keep the card as is

Yes

Getting in touch with each other

Exchange of views on the PART 1

Parents are not aware of children's needs Parents and children do not communicate well about marriage Dating corner guidance questions

The other parent shows the card with the corresponding topic

Finding appropriate information

Paste the corresponding colour stickers

Parents

Select the card of interest Discuss the topic

Paste the corresponding colour stickers

Discuss the criteria for selecting a blind date

Problems solved

Exchange photos of children

Play a card on the topic of most interest

Find child's gender- and age-appropriate board

Communicatie with child

Preparation

Part 1

Fill in additional details

Reading instruction

1

Part 2

Lady first

Get a sticker with child's corresponding message

Corner

Communicate with child

Start the game

Problems solved Parents have something to talk about with each other Some of the more pointed questions can be asked in a very natural way Changing children's perceptions of the lack of a humane matchmaking corner Adding entertainment to the way parents socialise

4

Follow up

Problems solved Inability to give effective feedback to the child in a truthful way Children's communication topics

STORY BOARD 贴纸

Stickers

说明书

Instruction

准备工作 Preparation 相亲角流程 Processes

相亲角

Matchmaking concer事后交谈

Communication

相亲角

Matchmaking concer

婚史 学历 身高 年薪 职业 出生年份 相亲角

Matchmaking concer

1

Buy the guiding content of machmaking concer

Learn through the internet or from friends that a matchmaking corner is an excellent way to matchmake, and buy the guiding.

6

Getting in touch with each other

Get in touch with each other via contact details and hang up your own message board with a love magnet

2

Communication with children

Discuss the content of the guidance section with your child and gain an insight into your child's views on marriage and relationships.

7

Communication during board game

Playing board games with each other and communicating about marriage values and the personalities of each other's children

3

Come to the matchmaking corner

When the preliminaries are ready, head to the re-planned and well-appointed matchmaking corner

8

Build the house and end the game

Two people who are very comfortable in their communication will build the love house in the second part and end the game perfectly

4

Paste child's message on the massage board

Paste stickers of the appropriate colour according to your child's situation on the corresponding content of the message board

9

Reporting the results to the child

Take pictures of the endgame of the board game and send them to the child along with a picture of the other child

5

Find a match that matches the child's requirements

Find a suitable match on the man's message board, based on the compare card completed after talking to the child

10

Fall in love finally

Children get to know each other through in-depth parental introductions and find the right person for them

BACKGROUND My Experience My mother was diagnosed with breast cancer in 2019.

Although the condition is at an early stage, I have personally witnessed the pain suffered by my mother during surgery and chemotherapy.

Through this illness, I learned that people do not understand and pay attention to the early diagnosis, early detection and early treatment of physical examination

THIS IS MY MOM AND HER BALD HEAD, BUT SHE IS STILL THE MOST BEAUTIFUL

2020.5 - 2020.10

PROJECT 2 Inside you

A device for medical exam for raising awareness and health state visualization

· Product design Service design · Pain visualization

I hope that through my design, more people can pay attention to the importance of medical examinations, make medical examinations on time, and make the medical advice given by the doctor more easily understood and adopted by the public

Current Situation Always too late When people go to the hospital to check for cancer

Low cure rate

80%

The 【WTO】 pointed out that In China, the 5-year cure rate of cancer is only because most patients miss the best cure period

36.9%

HAVE REACHED TO ADVANCED STAGES

35.8％ Research Interview Concept Evaluation Coding Prototype Video

Need to change

1/3

cancers

can be COMPLETELY PREVENTED

CURED BY EARLY TREATEMENT

As early as

2008,

Medical examination coverage in China

14.9％

People who conduct medical examinations at their own expense for 1-2 years

relevant person in charge of the Ministry of Health of China pointed out that of the investment in health to in a person’s life in

60% 80%

a month before DEATH

RESEARCH

# What’s wrong?

I collected a lot of people’s feedback on medical examination online.

How it works Basic information survey

User journey

The physical examination program will recommend different plans according to the user's age, bad habits, family medical history and other personal characteristics, in order to exclude the diseases that these people are susceptible to.

Formal medical examination Ultrasound

Department

Physicochemical

Radiology

Heart,urinary, blood vessels, abdomen, small organs,etc.

Internal medicine, ophthalmology, ECG, otolaryngology, Stomatology

Biochemical, immune, tumor screening, routine,etc.

Heart,urinary, blood vessels, abdomen, small organs,etc.

Before

Stages

User journey

Steps

Decide whether to do it

Choose hospital or institution

Get medical report

nervous

“careful study of the annual medical examination report can save more than 100,000 lives.” According to data from the US Centers for Disease Control Chinese young people's attitude towards medical examination report

Pre-Investigation

people surveyed felt that lack of medical 38.2％ young knowledge would cause people to panic about some

Preliminary information survey

Waiting for project inspection

After

Formal medical examination

Get medical report

Referral and treatment

reassuring nervous

confusing

User journey

Decide the medical items

During the process

reassuring

impatient

Confused

Angry

Struggling

Fear

troublesome

Emotions

abnormal data in the medical report

63.6%

young people had the experience being afraid to read the report

Insigt Benefits of medical examination Find disease Medical examination can detect potential body diseases early Prevent disease Medical examination is an important basis for formulating disease prevention measures and health policies Health standards Social and marriage medical examination can find infectious diseases and genetic diseases of certain populations

People's negative attitudes towards it Waste money Many elderly people are reluctant to spend money on medical examinations or even treatment Generate stress People think medical examination will lead to over-treatment and you will find problems which are “not important”.

Create trouble Unhealthy medical results will generate pressure to people who need to work and support their families so they chose to escape

User journey

Key words

“I think I am in good health, do I need to go for a medical exam?“

“No medical exam no sick ! ” “Once a year is too much money”

User journey

Scenes

“Hospital’s service is too poor“ “The medical institution's reputation is very poor ”

“Which hospital has the best medical examination?“

“Is it useful to check these physical indicators?”

“Can I not do anal fingertips?”

“Why are there always so many people in the hospital“ “No one is checking that medical item, why don't you ask me to go?”

“I feel nervous”

“Where is this department?”

“Which medical items should be fasted?”

“I dare not read the medical report” “What does this indicator mean?”

“Do I need to go to the hospitalto review this indicator?”

“Too much trouble!”

“I have to repeat the process again!”

INTERVIEW I conducted interviews with 15 people from three age groups who experienced medical examinations.

Analysis

Opportunity cards Willingness

Age 18-30

Cards 1

Pressure

This type of group doesn’t care about their physical condition, and thinks that physical examination is not a very necessary thing for them Don’t know much about the physical condition of parents, but worry about their health.

Follow-up

Care for family

Age 31-50

Cards 3

“I will stay up late while worring about my baldness”

“Medical reports are too complicated to read.”

“I want the whole healthcare system to be smarter”

Young people have become aware of the dangers of bad habits to their health

Need to make medical reports more than just words and data, but more visual and simple to read

Young people expect a more technologically advanced medical examination process

Cards 4

Cards 5

Cards 6

“When I see a pain I don't know about, I wonder if I have cancer”

“I can't get sick, my family needs me, so I dread medical exams too”

economic situation

Willingness

Pressure

This type of group is more worried about their health, physical examination is a burden for them, but they can not change their bad habits This group of people is very worried about the condition of their spouses and parents, and will try to urge their medical examination

Cards 2

Follow-up

People have fears about the unknown of illnesses Care for family

Age 51-80

It's hard for people to change their bad habits

economic situation

Willingness

Cards 7

Pressure

Such people are more or less already suffering from some chronic diseases.

They are more familiar with their physical conditions.

Medical examinations for labor costs are an annual practice for them.

New smart medical systems are confusing them.

Middle-aged people are under a great deal of stress about their physical ailments

“When I first got the report, I will pay more attention to my habits, but it will return to normal in a few days”

Follow-up

“At such an old age, I’m not afraid of a medical exam, I will treat it if I get sick”

Follow-up on medical examination is no longer an issue for seniors Care for family

economic situation

Cards 8 “I can’t understand my medical report”

Some of the use of apps in modern medicine produces medical test results that don't apply to seniors

Cards 9 “I won't spend extra money on medical examination”

Older people are highly sensitive to the need for medical conditions that they spend money on reviewing

PERSONA

TOUCHPOINTS I summarize the people and things that users will come into contact with as they go through the entire medical examination process.

ANALYSIS Life style

Possible Solutions a.Home Reminder Device

Smoking

Pressure

User behaviors Internet Media

Medical pressure: Company request

Location Hospital level

Unwell

Staff member

Family friends

Medical items

Be fo re

rse on Re ati v

lifestyle

Environment

r te

Af

Medical results

Use r

Pr oc es s

Follow-up treatment Patient friends

“I'm afraid of abnormal data on the medical examination results and for my family, I can't fall ill”

Auxiliary facilities

Name: John Han Age: 49 Occupation: Company executives

Medical facilities

Doctor's order Company

Exercise

Service

Accompany

Strong

Strong

c.Redesign of medical reports

Improve self-control

Addressing the neglect of medical examinations through the redesign of the medical examination reporting system that prevents people from getting accurate information

Young

Frustrations

Goals ·Meet company health standards ·Alleviate family worries ·Be more aware of his physical health

d.Bad Habits Change Program Design a system that provides timely feedback on the daily correction of bad habits so that users with the same disease can urge each other to improve their health.

Evaluation Plan a

Plan b

Plan c

Plan d

+3 +1

+2 Stay up late Staff member

Studies

User behaviors

Touchpoint Types

The impact of some objective external factors in the user's environment on the overall service process

Health

·Psychological stress caused by physical ailments ·Don't understand the medical report

Medical pressure:

External Environment

b.Real-time monitoring Real-time monitoring can be used to address situations where a body is at risk but does not seek medical attention in a timely manner

Internet

Internet

Diet

Motivations Family bonds

Medical knowledge: Weak

Family

Life style

Bad habit Medical personnel

Weak

Drinking

Promote the importance of medical examinations by family members monitoring each other

Own factor User's more subjective feedback on some things for their own reasons

People Other groups that users may come into contact with during the physical examination

“I don’t know what medical examination means for young people,but I want to make my body healthier” Name: Lisa Yang Age: 24 Occupation: Graduate student

Weak

Far from home

Motivations High quality of life

Strong

Medical knowledge: Weak

Junk food

Strong

Family bonds Health Mandate

Frustrations

Goals

·No focus on health ·Medical reports aren't smart enough to read ·Worried about parents' health, but can't know

·Generating a focus on health ·Helping parents improve their health ·Improve the quality of life

+7

+1

+4 -2

0 -1 -2 -3 Acceptabillity

Technical Difficult

Innovativeness

Problem Solving

Sustainabillity

After going through the initial thinking and evaluation of the solution, I orientated the design towards the redesign of the medical report and thought about combining several other ideas in the design to achieve a better final result.

MARKET RESEARCH

Competitive products

Stakehoder map

Hea

Hospital & Related agencies

lth s

on ati orm inf

dd an ers Us

me

and c

Inco

are

User

Hospital & Medical institution

n atio min ment a x e t ical trea Med and

Manpower

Health protection

s es

Users search for information about medical examinations and make some basic medical consultations based on their physical conditions

Demand

• •

Demand

Main stakehoder

Secondary stakehoder

Information Flow

Financial Flow

•

'

• '

Government National institutions that provide residents with basic medical health and monitor public health data

D emand

•

•

Daily activity place

Company & School Places where users learn knowledge or exchange labor for money, often give users the opportunity to have a medical examination

Company & School

Main Flow

o

co

n

io

at

r pe

For m

Paper

D emand

Internet

sin

Bu

Patient friends

Legend:

d data

atmInsp en ect t fo ion llo an w- d Personal information up and health feedback

The people who care about the physical condition of users the most,give users care and supervision

Pr of ile

Traditional way Detailed content Widely used

Function

errs an

tre

dge

n tio maange r o Inf exch

•

Custom

rvise

c ex

Demand

knowle

Medical report

Medical information and treatment recommendations

Supe Family & Friends

’s er al Us dic on e i m dit n co

n tio

sional

al ic e ed nc M ra c u si Ins Ba

si d in en fo t h rm e at alth io n

Internet

a

m

or

f In

Re

ge

n ha

Income impact

Profes

Government

nf

i nt

e

id

s Re

Daily activity place

al

o Ec

n

io

at

m or

on

ata

y

m no

A place where people conduct physical examinations and provide users with comprehensive medical exam items

esti

Me dic

t

oďŹ Pr

ugg

Family & (patient) Friends

•

The places where users spend their money on a daily basis, and the tendency and amount of money they spend in these places will be affected by changes in their health

D emand

• '

APP

Website

Timely response Emerging type

Digitization of the paper version Narrow applicability

Portable

√

√

Ă—

Guidance

√

√

Monitor

Ă— Ă—

Feedback

Ă—

√ Ă—

Ă—

Suggestive

√

Ă—

√

√

Pr ons

Easy to keep High acceptance Everyone can use

Timely Informative Modernization

Clear display Informative

Cons

Non-interactive Troublesome Non-recyclable

Not smart enough Unfriendly to the elderly

Incontinence Out of date

Common issues obscure technical vocabulary

No feedback

No time changes and reminders

Design opportunities Visualization of pain

Calming user anxiety

Time-varying presentation

IDEATION

User Flow

Mind map

I took inspiration from ideations and designed the user flow of the final product.

T h e p h y si cal ex am i na t i o n co nd i t i o n fades with time

R e al - t i m e u nd er st and i ng o f t h e u ser ' s cu r r ent phy si ca l co nd i t i o n t h r o u gh w ear ab l e d ev i ces

H e alth scale

E le ctroni c tattoo

We a r a b l e device

S u pe r v i s e The‘un iv er se’in t he hum an body is in chaos

Monitor Ele ctroni c scanni ng

Feeling

S m art h om e d e v i ce

Fo llo w- u p E n cour age adher en ce t o m edical adv ice an d chan ge bad habit s

E n t er t h e in f o r m at io n in t o t h e c o r r es p o n d in g R F I D o r g an c ar d

Diag n o s is by doctors

Co n d u c t in g m ed ic al ex am in at io n

R et u r n in g h o m e f r o m m ed ic al ex am in at io n s

I n s er t t h e c ar d in t o o u r p r o d u c t

Ch ec k t h e c o r r es p o n d in g p h ys ic al c o n d it io n

S el ec t ab l e Â

Â? Â

Assist Di et mo n i to ri n g

Report

E n cour age adher en ce t o m edical adv ice an d chan ge bad habit s Co n n e c t e d t o t he ho s p i t a l

De c o m p o se an d pre s e n t st ru c t u ral vis u aliz a t io n o f t he hu m an bo d y Inte racti v e e - bo o k

G et t h e o r g an c ar d s .

Redu ce f ea r R educe pan ic t hr ough dat a displ ay

IDATION

By scannin g t he b o d y in vario u s w ay s t o d e t e rm in e w he t he r t he u s e r’ s current p hy s ic al c o n d it io n ha s im p ro ve d

Go for a m ed ic al ex am in at io n

On l in e b o o k in g o f m ed ic al ex am in at io n p r o g r am

APP

Dat a-b as ed

Exercise monitoring

Un k n o w n ef f ec t d isp l ayed af t er t h e c ar d is p l ac ed in t h e p r o d u c t

Un k n o w n ef f ec t d isp l ayed af t er t h e c ar d is p l ac ed in t h e p r o d u c t Dr t io aw at t en

n '

I n t er a ctiv e

A f t er a p er io d o f p h ys ic al ex am in at io n

CONCEPT DEVELOPMENT Device struchture

Technology principle

Ardu in o

P ro j ecto r A r d u in o r o t at io n s er v o

E x p o r t in g in t er ac t iv e in f o r m at io n Display window

Electronic structure D ata cable co n n ectio n ho le R F ID Re a d e r

The innermost part of the product consists of an Arduino microcontroller, which supports the entire electronic structure, and an RFID reader for reading card information.

LE D l ig h t

He a l t h va l ue l i g ht

D isplay win do w F oot i ng

RFID RC52 2

E x p r es s I n f o r m at io n

Ser vo

Co mpu ter LE D l ig ht s

Lea p mo ti o n C a rd s l o t O rg a n c a rd

External structure

Kno b

E n t er g es t u r e in f o r m at io n

E n t er R F I D l ab el s ( c ar d s in f o r m at io n

The left side of the product is mainly a window for user interaction and effects display.

The right-hand side shows the user how many other users are in the same state by means of a knob, and the user's state of health by the color of the LED bar.

Leap motion

Inner structure

Coding

The card slots inside the device make it easy to pull out and insert cards, the Leapmotion for recognizing user interaction gestures, and the Arduino-controlled servos and LEDs for data output.

A r d u in o s er ial p o r t r ead s R F I D

Device construction

P r o c es s in g r ead s t h e A r d u in o s er ial UI D

P r o c es s in g ef f ec ts pr ogr a m

FINAL DESIGN Hi-fi model

Video link: https://youtu.be/0TPV_HWlEaI

Processing effect design Health status � �   �  ­ �

High fat state � � € �

 ­ �

Inammatory ‚ ƒ ­ Â? ­ ƒ „

Unknown status Â? ­ Â… € Â

Â?

Device details

DEMONSTRATION

My perception Ever since my mom's cancer, I've wanted to make a design for her, and this design was a gift to her.

I also hope that this design will help more and more people to value medical exams, understand them and love their health, as well as save more women from the pain that comes with breast cancer.

Now that my mom is done with her treatment, I hope she will stay healthy in the future!

BACKGROUND Changes of Chinese sacrificial methods

Worship at home

2020.1 - 2020.3

PROJECT 3

·For family heritage ·Set up a special room ·Set photos, secrificial tablet

Grave sweeping

·Activities at festival or memorial day ·Offering flowers or food ·Will travel out to get close to nature

Online sacrifice

·New ways under the cov-19 ·More environmentally friendly ·Challenge to tradition

Ways to remember loved ones around the world

U

Design about death for future

· Product design Interface design · Individual project

China and other East Asian countries

Mexico

Research Questionnaire Interview Concept Interface Modeling

The Mexicans' view of life believes that death is the opposite of life and the supplement to life.

Therefore, they celebrated the completion of the life cycle with joy and greeted the reunion of the living and the dead once a year.

European and American countries On this day, people commemorate the deceased through masses and celebrations.

Living church believers can help their deceased family and friends to ascend to heaven early through prayerand good deeds.

The Ching Ming Festival in China is a solemn day for grave sweeping and ancestor worship, Japan and South Korea also have similar festivals such as the Bon Festival and the Hanshi Festival.

RESEARCH

INSPIRATION I researched some of the current phenomena and designs about death.

Future trend

Status of death

of funerals in China

With the improvement of global medical standards, living standards and the decline of fertility rate, the acceleration of global aging is the general trend. The advent of aging will also make death a huge problem in society

Ecological burial

‚  ‡ †­  ­ � �

Global population

%

†­  � �

Death population

Aging trend

The Chinese government has made it clear that by 2020, the proportion of land-saving and ecological burials will reach more than 50%

‰„Â?Â?Â? „Â?Â?Â? Â? ˆÂ

The high price of the cemetery makes people "unaffordable the price of death"

tree burials

50ďź…

storage of ashes nature burials

The design of the Japanese vertical cemetery saves urban land space on the one hand, and on the other hand shows the design concept of the passing of time and the forgetting of death.

People put the ashes of the dead in a balloon, when no one pays homage to him , the balloon will automatically fly to the sky

Sustainable eco-concept More and more designs are considering combining urns with home greenery products or designing biodegradable caskets to bring the dead into contact with nature.There is also a growing number of designers who are designing or the phenomenon that ecological burial will be the trend of the future

Works of art In recent years there have been a lot of great movies and games exploring death, COCO telling people that real death is oblivion, and Spiritfarer telling people to embrace death with love, and that death is just the beginning of another journey

Internet Data Cemetery

Internet death sea burials

Cemetery price Housing price

Emotional sustenance With the development of society, people's demand for spiritual materials will increase, and the commemoration of the dead will require more unique products to satisfy

Current status of China's cemeteries Â?„Â?Â?Â? Â?„Â?Â?Â? Â? ˆÂ

In the future society, due to the scarcity of land resources, more and more people will adopt ecological burials, which will cause the traditional burial culture to be impacted.

Remembering and forgetting

People nowadays are accustomed to recording their daily lives on the Internet, which will have an impact on people's death culture in the future. It also plays a big role in people's spiritual sustenance

As the internet becomes more and more fully systematically built, so does the amount of data people leave behind on the internet, and when a person dies his social media can sometimes be a way to pay tribute to him. So more and more forms of digital cemeteries are also giving more people a glimpse into the future possibility of widespread acceptance of virtual tributes.

QUESTIONNAIRE

people’s funeral habits What kind of death have people experienced ?

Š  ‡  € „ Š ˆÂ

How do you think your parents or yourself will die one day?

† ˆ 120

Â? %

� ‰ %

Â’ Â

Π%

�  … €

ÂŽ

Men

‘

 � %

Basic Information

44.17%

†­  � €  � € ƒ

38.33%

†­  Œ € Â

„ � ­  € �

Women

55.83%

44.17%

18 - 25

10.83%

Under 18

4.16%

Others

Questionnaire design

‚ ˆ ˆ 12 € ­ Â… € ‹ Â?ƒ ­ ‹ ƒ '  ­ ‹ ‰ƒŒ € Â… ­ Â

‹  ƒÂ?Â? € Â… ­ Â

‹ ��ƒ� ' €

8.33%

†­  Œ € Â

Â

Š

48.33%

†­  Œ € � ­ ­

 Â? Â

Attitudes towards parents' death

40.83%

Views on death What do you think about the funeral process in China ?

50%

20%

€ �  ” ­ … € …

Š '

23.33%

37.5%

42.5%

Attitudes towards your death

Š ' ­

� „ Š …

28.33%

 ­ “

‚   ­ „ “ ƒ

Š Š € Š Â… € Š € Â? Â

34.17%

31.67%

Â?

Š ­ � •

Technology/Internet will make changes in death –

Â?

" I hope what happens after I die "

Age of

85%

People’s attitude towards unknown death

How do you commemorate your loved ones who died ?

%

Â

About questionnaire

‘ … €

– �

� ­ ­  '

Š ­ �

€ � � ˆ … �

 € �„ ­ � ‚ € ­ ­� �

Ž � ­

If there is a course about death, what do you want to learn ? — €  — € �  ‚  … € „ €

INTERVIEW

EMPATHY MAP

OPPTUNITY

I summarized the inner thoughts of young people when they are confronted with the death of others as well as their own.

Male (26)

Do

Â? Š € Š € „ Š € Â? Â? ­ Â

The deepest impression of death

Š € � ­ ­“ „ � … €

Reminiscence

Pessimism

� … � � „ ­ Š … „ …  € �

† € Â?  … Š € Â… Š ­ €„ Š € € €  Â

How will you commemorate your parents after they die Š € € „ ­ € �

­ ­ ­�

Â? Â

Male (23)

Record in words

­

Â’

The deepest impression of death

Open-minded

Female (20)

See

Ž ­�

‘ ƒ

Â?

� ­

ƒ

 Â

Want to leave behind after die Š € Â?  „ ƒ Â… Â? € Š € Â? Â

Record her own life

­

PAIN ¡The pain of the death of a loved one ¡The fear of death

"Š € �

… € € Š € … € Š € �  " "Š € ­ � € "

ÂŽ

­

€ Â

” •

Think

The deepest impression of death �  � Š € Š € †  €  ­ ­ „  Š  � �‡ €

As relatives of the deceased, the greatest warmth that can give them is the good memories of the past and the deceased’s experience, and these happy memories can also accompany them out of the time when they lost their love.

New forms of burial

Will you go to sweep dad's grave?

Focus on spiritual heritage Female (22)

Say

See

� € � € Š € “ † „ Š ­  „ Š “ € ­  € €

Want to leave behind after die

Traditional

Even though the traditional customs of today’s Chinese society are too complicated for young people, young people still need a ritualistic way to commemorate the dead.

Think

The deepest impression of death

Comfort from memories

Sense of ritual

Do Say

" Â? Â?

˜"

"Š ' €

Â? "

GAIN ¡Time heals the pain. ¡Memorialization of items left by loved ones ¡Memories of the pas

Ecological burial has become a trend, and people may be faced with a future without a grave as a memorial and a place to stay after death, so in the future people will need to find new ways to commemorate their loved ones who have passed away.

Multi-faceted warmth Young people hope that after they pass away, people in their social circles can comment on their lives, and form an objective and complete self from the descriptions of others.And can express their grief when facing death of their loved one.

SWOT analysis of death design for future

Strength

Weakness

1. Heal the grief of death 2. Reduce the suffering of facing death 3. let the living cherish the time they live

1. possible demise of traditional culture 2. People may increasingly ignore the seriousness of death

Opportunity

Threat

1. The Internet provides more ways to document life.

2. the promotion of ecological burial has exposed people to a lack of memorial forms

1. People are currently unable to accept keeping family members' ashes at home 2. whether AI will change the meaning of death itself

IDEATION Intention Map

Sketching

Evaluation

Design concept

IDEA 1 - Egg-shaped urn

Discover Situation

The egg represents the beginning of life, and when people pass away and return to the egg again, the design is based on this organic form of life and can be projected to leave a message of the deceased's life, allowing the user to hold their deceased family member in their hands ™ š ­ š Š š

IDEA 2 - Become a plant

’ ” ƒ ‚

ƒ Â

­� €

Through

Ž Ž Ž   ƒ

IDEA 3 - Him/Her in the hand

Sleep with loved ones who miss them with the light of the deceased's life history and products.

The user can feel the deceased person accompanying them in another way, tactilely, audibly and visually. ™ š ­ š Š š

­

‘ Â? Š   Â? Â

Purpose

IDEA 4 - Light up life

To Value

People like to carry objects of the person who has passed away with them to show their remembrance, and a pocket watch is an object that combines the passage of time with remembrance. The idea is to add photos of the deceased to the "pocket watch", which will change accordingly depending on the environment and time of day. ™ š ­ š Š š

/ ƒ

Function

Combining the urn with plants, use the rebirth and growth of life to remember the deceased and give the living a positive life. ™ š ­ š Š š

To

Ž €

Let people embrace death with love and pass on the good memories

Wireframe

INTERFACE DESIGN

Introduction,Registration And Login

Information architecture ” Â

Home ›

Bluetooth connectivity interface

� €

click

click

’ �  €

‘U’ App

Connect

Â?

”Â? Âœ Â

” Â

”

”

the system's bluetooth interface

‘

Welcome page

Record

Story

ž Â

Login page

Registration page

Not connected to product status page

slide

Connected to product status page

Record, Save and Share œ Š

‚

” � ‘

Â?

Â’

slide

™

Paper prototype UI DESIGN CONCEPT By combing through the overall logic, I think about the way the final UI is presented.

I wanted to connect each module in the form of a planet, and use the light behind the planet to reflect the concept of lighting up life.

The Bluetooth connection to the product, the recording of daily life memories and the network of relationships with friends and family are transformed into three planets, with circles throughout the design.

It gives the user a sense of tranquility, mystery and warmt in the future.

Initial record page

Rotate the planet to switch recording methods

Video recording page

Select whether to save the record contents

Editing Stored recording information

the paper airplane Stored recording Selecting who to share information flies into the fly into the right planet. when selecting to share right side of the network

Social network, proďŹ le interface and play interface

long press

slide click

Light dots appears when The dots turn green the planet is pressed and to reflect the held down to start recording. recorded progress.

Go to the video record interface

Social network page

Profile page Show friendship and story calendar

Play page after tapping into a story

Stories from other dates can be selected directly from the play page

FINAL DEISGN - UI

UI standard Colors

Date

Paper airplane

to show the date to be recorded

As a medium for the transmission of records on the planet

#1C2026

#C1C0C0

#26CBA9

#73F2E1

#499CEB

#F9F55A

Buttons

Icons

Bluetooth Planet

Relationship Planet

Whether or not the planet shines shows the app and product connection status

Displays the user's relatives and friends in the form of a planetary universe

Page order The three spheres at the bottom of the page show the order in which you are on the page

Recording status

Function button

The duration of the recording is indicated by dots of light on the planet

Saving and sharing of records

Introduction of LOGO I chose U as the logo for the entire product for three reasons 1. U refers to all the loved ones of the user, dead or alive.

2.U is the beginning letter of the universe, the entire product is based on the concept of the cosmic planet.

3.The U in the logo is like a smiley face, which also shows the theme of death with love and laughter.

FINAL DESIGN - PRODUCT

Story board

Logo button ­

­

‘Knock’ gently

­

Product UI ­ ­

­ ­

­ ­

Passing of the times

­ ­

'

­

BACKGROUND The network knows you

In daily life, we often encounter such things happening You downloaded and registered a ďŹ tness app

Fitness video push will appear in the video app

You may have a ďŹ tness idea one day 2020.6 - 2020.10

PROJECT 4

See ďŹ tness-related ads on the website Fitness product ads will also appear in shopping software

Internet seems to know more about you than yourself

Related topics will also appear in the social web

Even your phone may receive ďŹ tness ads calls or text messages

Eyecho

Critical Design for the Internet and the Future of Humanity

¡ Installation design Speculative design ¡ Individual project

Research Questionnaire Concept Interface Coding Prototype Video

Inspiration - Internet user portrait The Internet will build a portrait for each user, and after the portrait is built, the user's preferences will be improved in the process of using the product, and every move of the user on the Internet will be recorded.

After reading the book "Speculative Everything Design, Fiction, and Social Dreaming", I am inspired to make a specualative design based on this phenomenon and make a projection on the future.

†

„  ­

†

Â? Â?

Â?

†

Â

Â?

­

There might be another you in the Internet

†

RESEARCH

QUESTIONNAIRE

Our time on the internet According to the quarterly analysis report of China Mobile Internet traffic in Q1 2020

Mobile’s Internet device

Express opinions in reality

62%

18-25

76%

OTHERS

%

Situation of internet use

92.2%

Closely connected to the Internet almost every day Daily dongings on the Internet

56.7%

Study OfďŹ ce

60.5%

87%

Due to the impact of covid-19

Online Music

64.4%

Tourism Travel

65.2%

Online Shopping

Financial Management

Online video

Instant Messaging

70.9%

—

Financial Management Diet Related Online Shopping News Information Game Service Online Music Online video Study OfďŹ ce Instant Messaging

34%

­€%

‰ Ž‹�‡ † ‘

–

‰ †’‹ ‰†‹Ž‰‹†

%

‚‚%

�€%

’ ˆ � �

ÂŽ

‚

ÂŽ

€ €  Š

ÂŽ

About internet personality

Network usage frequency

81.6%

Game Service

89.5%

� %

Where do you think you are more real?

Almost all content in reality can be realized on the Internet, and our lives are getting closer and closer to the Internet.

–

61%

™

27%

GENDER

%

Our time on the internet

5%

�ƒ‹

Express opinions in the Internet

73%

38%

�ˆ‚ ‹Œ

Š ‡‡ ˆ‰

‚ ­ ˆÂ

131

PC-side Internet device

 ‡‡ ˆ‰

Network and reality

Basic information

63

Â? Â %

­ € –™ ›–

‚ Â… ­  Â&#x; ƒ

Š

63% –™ ›–

Â? Â

% �  –™ ›– Š € �  "Internet �"

82

Ž ­�  €

� �„ ‡ � „ ­ Š … Š �

ž „ Š … € ­ � € ƒ � Š

Views on Internet Personality

Positive

Neutral

Negative

ƒ „ �

… � „

PERSONA

ANALYSIS

Most of us have two sides to reality and the Internet

I started from the current situation in the research and analyzed step by step the various possible future situation branches of the concept

"

AGE:22

‹ �

€

‹

US E R PE R S O N A LI TY Â…

USER BEHAVIORS ‹ �

Œ

€

‹ ”

Â…

USE R P E RSO N A L I TY †

Mankind will abandon the body

Humans trying to enter the world of the Internet

Internet anthropomorphism

”

Â…

ON THE INTERNET ”

Internet learning access tools

Œ

NAME:JOHN

Â…

The Internet or intelligent products become an organ of mankind

”

Â…

"

IN REALITY

"

"

Humans will upload their consciousness to the cloud in the future

USER BEHAVIORS

†  Š  � „ � € � ­  „ Š ‡ € €  � „ Š … �   Š ‡ ­  �

The Internet preys on human beings

"

Humans can't tell the difference between cyber and reality

A gap between people's online portrait and reality

Š Â… Â?  Š Â? Â&#x; Â… € ­ Š € Â? Š Š € Â?  Š

OCCUPATION:STUDENT

Internet image forms another personality

‚ � �

"

People are acting closer to the Internet in reality

Forming AI Bionic Man (like in the game Detroit Become hunman)

A part of the human race will be fully awakened This part of humanity will be completely banned from the Internet

Mankind pushes the more omnipotent Internet towards the ruling class

DESIGN CONCEPT

Future scenarios

Future triangle

Š „

Š Â? Â?  • Â

€

PULLS

‚   € ­ ƒ ­ ƒ †Š   „  € � � ­  †Š ­  € …

POSSIBLE FUTURES

PUSHES

I refer to the tapered approach described in the book SPECULATIVE EVERYTHING to brainstorm and present possible, plausible, probable and preferable scenarios for the future, and from there I draw inspiration for my next design

POSSIBLE

Prespectives Context Trend Time

22nd century

Š  �„  ­ € � „  ­ € �

€ ­

TRENDS

INSPIRATION FOR DESIGN

QUESTIONS

ăƒťÂ†ÂŠ ­ ăƒť ' Â? € ­  Š „ Š  Â? Â

 Â? Â

ăƒť  ­ ­Â? Š ˜ ăƒť   †Š Â? € ˜

PLAUSIBLE ăƒťÂŠ „ Â… €  Â? € ăƒťÂ” Š ­ ­  „  €  Â? ­ Â? € € Â… Â? Â ăƒťÂ‹Â ÂŠ ­ € ‚ € Â?  € ­ Š Â…

WEIGHTS

SIGNALS

ăƒťÂ‚ Â?  Â? „

ăƒťÂ†ÂŠ  …   Â?

ăƒť €   Â? Â?

PROBABLE

For people

€ ­  Â? Š „  „ Â…  Š Â

For people

�  „ � ­ „ †Š ­ „  ‡ ­�

ăƒťÂ–     Â? Â ăƒťÂ† ' Â? (  „ „ ) € ­

ăƒťÂŠ €  Â? „ € € Â? Š

PRESERABLE ăƒťÂ‚  Â? ­ †Š  ­  “ ăƒť  ­“ Â? ƒ  ­Â?  € € Â? ăƒť  • Š Â?  Â?„ Â?„ Â? € Â

CONCEPT DEVELOPMENT

Mock-up instruction

High concept design

3.Using Your EYECHO

Bachground

' ­ ­ " " ­ ­ ­ " " ¢

­

­ ­ ­ ­

Opportunity

EYECHO

Formal experience

­ ­ ­ ­ ­ ­

­

­

1.Product Components

* ­

①

­ ­ ­ ­ ­ " " ­ ­ ­

Target

Before first use ­

­

( )

②

* ­

Before first use

① ② ­ ­

¡

2.Product Description ¡

­

4.WARNING * ­

­ ­

DESIGN DEVELOPMENT Technology principle

Input Phone

Â?

Coding

Computer

APP

– Â

Â…

Sound sensor

Arduino

Â’

User’s voice

­

Interact

Loudspeaker

ÂŽ Â

Output WS2812B LED

Sound Sensor

Š Â? €  …   Â

WS2812B LED

Eyecho

Â

Â

7

GND

Š   „ � �

­ �

–� � „ … –� „ ‹  „  �  € ­ �  ˆ „  �  "  „ "

WS2812B LED

High-fidelity model

†  ­  Â

Â’ Â

Â

’ ‘  ‘ ‘ � ­ ‘

Â’  €  Â

” Â

Ž  ›–

Sound sensor

 Â&#x;   ›– „ Â

Arduino to Computer

‚ ­�   „ �  � œ  …

5V GND

A0

™   €

FINAL DEISGN

Video link: https://youtu.be/Ome1Vc6_Rrk

FINAL DEISGN

BACKGROUND

ZHIMA Credit

2020.8 - 2020.10

4.2

Š ‘ „ † ­ ­  £ ‘  Â? † Â? ‚ Â?   ‡ • Â? ­ Â

PROJECT 5 BLACK MIRROR - NOSEDIVE

Run counter

Š Âœ Â… „   € € ­ ­Â? ­ € Â&#x; „ € • ˆ Â?

An interactive installation for the irony of the rating phenomenon

¡ Installation design ¡ Individual project

Various exams Research Observation Concept P5 Coding User test Video

Richer and faster movie rating APPS ™� œ† �  € ­ ‘ „  ­ ­ € „  ­“  €

‚ "  "  �  �

RESEARCH Why is the score generated ?

What are the types of score ?

What impact will the score have ?

POSITIVE VIEWS

For fairness ” � €  ­“ € � „ ­

­“

Increase competition ” � €  ­“ € � „ ­

­“

Exam & interview score

Quantitative results › € Â? ˆ Â?   ­ƒ ‡ € Â… – Â?  ƒ Â

 Â? Â? „ ­ Â? Â

‚ ­   �

Credit rating

Views & Likes

“Beauty� score

Âœ Â… Â? Â?  „ € € • Â?  ˆÂ

Š ­ € € Â

’ ­ … „ …  ˆ � ‡ …

1

2

3

QualiďŹ cation evaluation

Commercial evaluation

Social evaluation

‘ ‡ ˆ  �

–ˆ ­   ­ �

 � “ € € �

Fairness in some respects –  •  Â?Â?Â?% „ Â? € Â

Avoid shoddy

†  ­ � € � „ € ­ ­

­

Reflect popular preferences

‚  ­  „ ­ Â

NEGATIVE VIEWS Ratings "manipulate" people's behavior ”  € ­ … „ € ­ „ € ­  €

Provide selection

ƒ „ � € � „ ­�  •  �  �

The scoring behavior itself is annoying

Fame and inuence of celebrity

Entertainment ratings

‚  ­ € Â? • ­ Â

‚ ­ Â… „  „ „ € € Â?  Â

Commodities rating

Service score

† … ­ � „

Â? Â?

 �„ € …  …

Â? Â

‚  ­ ˆ  ƒ € € �

Curing class

” �  € ˆ € ­  „ € … € „ € •  ­

OBSERVATION I simulated following three people around me from different fields and recorded the scoring systems they encountered throughout the day.

Mr.Wang Age:35 Job:Food delivery courier

1 Online loan credit points

€ …  � ­ �   �

4 Adult University

‡ � € … � … † … € � �„ €  �  ‡  „ ­  �

“

It’s not easy to go out to work, but to make the family’s life better as possible

”   € …

„  •

2 Customer ratings

“

I have struggled for grades since I was in school, and I still live the same life.

“

Miss.Yang Age:25 Job:Food Vlogger

Ever since I became an Internet star, my every move has been evaluated by millions of people.

‹ € Â… Â? € € …„ € Â… €„ € Â… Â? Â

Š ­ ­ ­ “ ­„ €    Â? „ Â

3 After some accidents

1 Taxi app evaluation Miss.Qu Age:29 Job:Employee

Summary

4 Performance appraisal

‚ Â?‡ € Â? € Â? Â&#x; € Â… € …„ ­  Â? ‡ „ € Â… ‹ Â?  Â? Â? € Â…

2 Smile level

™  „ ‹ ' ­ �

Double standard — ­  € € … „ ­ ­ ­ � €

5 In order to stay in the big city Š ‘ „ • � „ �   �

Aversion to rating behavior Ž � € „ ­  • „ € • € €

3 Phone harassment

‹ ‚ ­  ƒ  € € …„ €  …

4 Beauty score

1 Data Flow

ž € „   € ­Â? Â&#x; „ € Â? Â?

†  „  ­ „ € … ‚ € ­  ­�

2 Driver's license score ž „ € € € �„ … € � € … €  •

Behavior manipulated by ratings 3 Rating for merchant promotion

† „ ž € Â?  …  ‚  Â? „ ­ • Â

†   ­  ­  � ­�  ­ „  ­� ­ “ �

ANALYSIS

IDEATION

Š  Â&#x; Â? ­

social stratiďŹ cation ›  ­

Š ˆ �

€ Â

­Â

” ­

— € �

‚  Â? „ Š € Â&#x; ' ­ ­  ­Â? Â

Manipulated by ratings

Sometimes you don't get the grades you work for  „ Â? € „ ƒ €  Â?„  Â?   Â? ­ Â? ­ ÂĄ

Chasing ratings and forgetting self

Ž ­

‚ �

The vicious circle of rating behavior – � �  ­�

ƒ

 Â

” � € �  �

Idea 2 You lose yourself in the pursuit of grades ‚   „ € � � €  †   „  ­ € € � „ ­ „  '  € ­ „  € € ­�  ­

— € “Â

œ  ­�

Idea 1

Scoring criteria isn't so authoritative

Idea 3

Sources of scores are sometimes not credible at all †  ­ ­ ­Â? ­ € Â? „ Â? € € ­ € € ƒ€ Â? „ Â? ­ " ­ "  „    ­“ ­Â?   ¥

DESIGN DEVELOPMENT

USER TEST

Final design concept

P5 coding Digital whirlpool 1

2

My designs are being rated and evaluated as well.

Š Â? Â? Â

“‚ € �

Interested

Mr.Wu

“Š … �  … �

Insensitive “–  Š Â… € '  „ Š  „ Â&#x; ÂĄâ€?

4

Amazed

Prospective

3

Camera recognition ‚ Â&#x;   '

Running data  ' ƒ  € ­  ­�

2

4

PC transmission ‚  ƒ  ­�

Â

Present in the screen ‚  '  € ­ ­ € � “ •

Miss.Shi

“ž  ' Š … € “ �

3

1

Miss.Wu

Figure capturing

“† �  ƒ

„ Š  � ˆ �

Pensive

Miss.Ao

Mr.Liu

“™­  �„ Š … Š' ­  �

Duped

Mr.Wei

FINAL DESIGN

Video link: https://youtu.be/Ome1Vc6_Rrk

RUN COUNTER

­

­

­ ­

BACKGROUND - World’s attitude 37

countries or regions have legalized same-sex marriages

2019

, there were opinions that same-sex marriage In in China should be legalized.

Many countries still do not allow same-sex couples to adopt or surrogate

children

Some countries in Africa and the Middle East still regard same sex sex as

2020.4-2020.7

PROJECT 6-1 RAINBOW

Smart bracelet and APP designed for Chinese LGBTQ group

· Product design Interface design Service design · Group design

illegal

QUESTIONNAIRE & INTERVIEW Based on the questionnaires and interviews, I created a data board and analysed the more typical of these situations and identified three issues.

Younger people in the questionnaire are already very accepting of LGBTQ LGBTQ people interviewed still do not perceive that others are friendly to them

Research Questionnaire Interview Concept Interface Video

The two create a major contradiction, the key to which is the expression of support

PERSONA

STORY BOARD

From my previous research, I have identified four categories of people who are relevant to LGBT people and their needs, which will help me to design for these people later

Kevin Wang (32) HOMOSEXUAL Product manager

Xiaoxiao Liu (16) TRANSGENDER High school student

MeiMei Li (22) LGBT SUPPORTERS College Students

1

LGBT PEOPLE will feel lonely

3

View light up map

Fang Zhou (47)

They will feel incomprehensible or sad because they are different from most people

2

GET THE RAINBOW !

4

Leaving the house

LGBT people can buy RAINBOW bracelet and connect the bracelet with RAINBOW APP, then they can sign up and log in their own account, and be a member of our RAINBOW.

LGBT PEOPLE’S PARENTS Housewife

“ “ “ “ I once doubted myself because of sexual orientation, but I recognized myself under the guidance of my friends. Now I feel that being a gay man is no different from everyone.

Why am I different from everyone? Why am I born to be a girl but think I am a boy, I am so miserable

I started to understand that there are LGBT groups in the world from junior high school, and since then I hope to support and encourage them in the best possible way

I found that my child seems to be different from other children. He seems to like boys. Both me and his dad are normal. How can this happen? Can he change it?

LGBT is abnormal

LGBT is normal

Want to correct LGBT

Want to support LGBT

After being encouraged, the LGBT people can go out of the house and meet more people who use RAINBOW

Meet more friends who support you

5

When you wear the RAINBOW bracelet and go out of the house, you may meet more people who support LGBT.

No social needs

LGBT social needs

NEEDS

After connecting to the APP, you can view the lit map. LGBT people will find that they are not alone.

NEEDS

NEEDS

New LGBT social mode

Understanding of LGBT

Ways to support LGBT

Solace

Encouragement

Ways to support LGBT

NEEDS Understanding of LGBT Solace

5

Feeling supported Their presence will make your RAINBOW bracelet light up, and maybe you will become friends in the future.

6

Fall in love Of course, when you use RAINBOW, you may even meet the like-minded half in a more natural way.

7

love is love Users who uses RAINBOW,whether it is LGBT people or supporters, hopes that your life is full of love

IDEATION - USER FLOW User

Product

Behaviour

IDEATION - PRODUCT

Scene

1 Next day

Go out

Bracelet

LGBT User Login

LGBT User

LGBT User

Message Comment

Next day

Light Up

Meet again Build connection Calendar

LGBT Supporters

APP Connect

Energy

Check

Meet

Se

tu

Light Map

p

Light Up

Light up

Meet

Light Up

sh

APP Open

Personal

H

av e

Start

Bracelet

LGBT User

a

Wear

Sports

cr u

Sports

HOME

When you go out for sports, walks, or even commute to work, you may encounter RAINBOW users who share your interests. When you meet, your bracelet will also see each other.

LIGHT UP! RAINBOW ON YOUR HAND

After receiving companion sensing, your RAINBOW bracelet will be illuminated, our mini projector will project the RAINBOW logo on the back of your hand, and you will become the focus of the audience

Go back

Go out

LGBT User

Bring the exquisite bracelet you bought, we designed a bracelet with an inner diameter of 16cm for everyone, which can fit the wrist thickness of most users

Meet users who also own RAINBOW

3

Open

Vibration Bracelet

2

WEAR your rainbow bracelet

LGBT User

Collect energy from others

LGBT User

OUTSIDE

When the projection lights up, your bracelet will collect energy from the goodwill of others

HOME

4

FIANL DESIGN Main interface

1

Waiting page

Video link: https://youtu.be/6cvWLGhjeo8

Bracelet connection interface

Registration/login

2

Sign up/Login

3

The registration process

Physiological Gender

Light up map interface

5

Light up your location on the map

Identity Gender

Sexual Orientation

Basic Information

Welcome Page

4

Personal interface

Connect your bracelet to your account

Sports interface

6

Day/Night Map

7

Go out for sports and meet friends

8

Belongs to you

BACKGROUND SHANG HAI RENJI HOSPITAL THE PROBLEM OF NURSES In the case of the new crown epidemic, a large number of patients were admitted to many hospitals, which also led to the need for a large number of patient blood and other samples in many wards. However, the test tube rack design on the market is more traditional, and most nurses need to check the patients themselves Inform-ation, there are often cases of wrong or missing extraction, causing unnecessary trouble and pain for patients and nurses In this collaboration between our university and Renji Hospital, my team members and me designed a test tube rack designed to simplify the blood collection process for nurses

2020.4-2020.7

PROJECT 6-2 ROLLING RACK Intelligent clinical test tube rack design

¡ Product design Service design ¡ Group design

USER JOURNEY STEP Print Labels

ACTION

Print the test tube label, and paste it on the correspondingblood collection test tube

Check Information Identify the patient's wristband barcode through the hospital PDA system to confirm information

Collect Samples Find the patient's corresponding blood collection test tube on the test tube rack and collect medical samples

Recollect Samples

Sign the sampling time and name on the medical order book of the patient who needs to take the sample

If the sample is collected incorrectly or missed, or the samples are untimely delivery, must be recollected

‡

‡

EMOTION

Record Work

Transfer the medical samples to the corresponding patient specimen bag,the hospital staff will carry it to the laboratory

‡

‡ �

Research Interview Concept Interface Modeling Video

Sample Transfer

POIN POINT

OPPORTUNITY

Attach the wrong label or select the wrong test tube

PDA system function is relatively basic

It takes time to find the test tube or cause samples missed

There may be temporary additions or changes in medical orders

Increase workload, patients do not understand and cooperate with work

Another label collection process will also increase the risk of mistakes

Skip the label printing procese by design

Connect with test tube rack and add PDA function

The test tube rack can automatically screen and push out the required test tubes

Add temporary medical order reminder function

Display the collection progress on the interface

Push out thecorresponding test tube according to the patient information

INTERVIEW ˆ „ „ ' ‰ � � �

Â?

ˆ

„

EMPATHY MAP

Products

What do they need to DO? GOAL

Nurse

“You forget another test tube�

Learn about new ways to use

Put the corresponding number of colortest tubes

Features

Confirm the work list Patient suffering

Large capacity Rough test tube rack

What do they THINK and FEEL? “Why do you have to take blood again? Is your work so irresponsible?�

Erroneous sampling

“The xx bed patient added a sample temporarily today, you remember to find it on the test tube rack�

“Don't forget to disinfect�

Not understood by the patient

Touched by unrelated persons

Work more efficiently

Find bar code

Intelligent Low price Capacity

What do they SAY?

Reminder of medical order update

Easy to disinfect

“I forgot the temporary medical order again�

Usability

“Although it is a little troublesome, this is my job�

Test tube transfer

Record and check Sample collection

Adaptability

Quality

Strengths

What do the DO? Scan patient wristband with PDA

Variety of test tube caps

Adapt to size

Find test tubes more accurately

Bar code pasting

Test tube screening

What do they SEE?

Wh at o t h e r th o u gh ts an d feel i n gs mi gh t mo ti v ate th ei r beh abi o r ?

No labeling

High quality Easy to clean

G A INS

P AI NS

What do they HEAR? “Thank you nurse for your care�

ˆ � � „

.

COMPETITIVE ANALYSIS

WHO are we empathizing with Inpatient Staff

ˆ Š ‹ „ ˆ

„ ‹ � ‰

Cleanliness

Price

Low price and wide application

Easy to clean holes can adapt to different test tube diameters

Holes can adapt to different test tube diameters

Without any extre functions

Still based on the design of traditional test tube racks

The number of test tubes with different diameters is limited

“I was scolded by the patient again today�

Weaknesses

Intelligence

Product Product Product Product Product Product

A B C D E F

Strong and sturdy

Test tube racks are marked for easy identification Circular desige

With intelligent identification function

Without any extre functions

Only used for centrifuge small capacity

Small capacity no way to push out target test tube

USER FLOW

PRODUCT DESIGN

Video link: https://youtu.be/uDVi3cUlJtU

TEST TUBE RACK USER FLOW

tes t t u b e r a c k

full test tube

s a mp l e b a g

sam ple bo x

tr o lley

tr o lley

ÂŽ Â…

p a tient nurse

„

Š

fu ll t e s t t u be

Â?

t u b e r a c k R FI D tags

‘

test tube rack

tr o lley

n u r se

Â?

â‘Ą

Â?

’ „

„

PDA

③

Œ

„

tr o lley

ÂŽ

‡

â‘

Â?

Â?

i n s pe ct o r

LABORATORY

Œ

sample bag

h o spital staff

d octor

sample bo x

„

⑤ „

W r i s t ban d

â‘ Â… â‘Ł

â‘Ą

computer

c o mp u t e r

p a t i e n t ' s f a mi l y

DOCTOR's OFFICE

n u r se

test tu be r ac k

NURSE BAR

test tu be

fu ll test tu be

pat i e n t

INPATIENT WARD

Â…

‡

UI DESIGN

2

� „

1

Â?Â…

3

1

LO G IN

� “ „ �

3

S T A R T W O R K IN G

� ' � ‰ „ �

‘ ‰ „ � „

2

PU T I N TO T EST TUB E

” Š „

4

REMOV E TEST TU B E

� „ ‰ „ '

„ ‰ '

4

‡

Exploded view

Â?

BACKGROUND W h a t k i n d o f A P P c a n I d e si gn f o r t h e p r o b l e m s i n t h e l i ve s o f c o l l e ge st u d e n t s?

Take express

Library seat

Carpool

Loneliness

Activities

Get up early

About carpool

Product research

USER JOURNEY About receiving express

About breakfast

2019.9-2019.12

PROJECT 6-3 BEAUTIFUL THINGS

ŒŽŒ Œ

•­%

„ �

•€% � ‰

‰ � ­€% �

„ ‘ .

–€% � „

.

About takeaway

About social activities

About high-priced low-frequency items

REASON Â…

Â

80ďź…

ƒ

Ž ƒ

APP for SJTU students’ life

¡ Interactive design ¡ Group design

89   % „ � � �

 €% � ‹ ‰ � ‰ •—% ‘

Â?

˜€% � � „ � „ �‰ ‘ ‰ �

REASON Â…

‰

81ďź…

Research Questionnaire Concept User test Evaluation Interface Website

50.5ďź… 26ďź…

44ďź…

48ďź… 49ďź…

56ďź… 43ďź…

Carrying large express Help buy breakfast Take out takeaway

22ďź… 23ďź…

Send umbrella Rental items

For paid help from others

For paying others to help

ƒ �

REASON Â… Â

68ďź…

FINAL DESIGN Low-fi prototype

Design website: http://47.97.113.99/id2019/CampusRental/

Heuristic Evaluation