Accessibility Guide 4201 N. Dale Mabry Highway Tampa, FL 33607 813-350-6500 www.tampasportsauthority.com www.raymondjamesstadium.com
for patrons with disabilities
at Gates A and C for general admission fans with disabilities and at each club and suite lobby for club admission fans with disabilities.
at concession stands. Wheelchair-accessible water fountains are located near the exit stairs on each concourse and in the clubs.
Seating and Tickets
Stadium Evacuation
Accessible seating is available in all areas of the stadium, including clubs and suites. Gurney viewing positions are available in both end zones. Ticket windows are wheelchair accessible and located in the South Plaza.
In the event of a stadium evacuation, stadium personnel and law enforcement officers will be available to assist guest with disabilities.
Information and Concierge Information booths are located outside at Gates A and B in the North Plaza and between Gates C and D in the South Plaza; near each ramp on the main concourse; and at the 50-yard line on the upper concourses. Concierges are available in both the east and west club lobbies and at the top of the elevator in the club lounges.
Restrooms
Welcome The Tampa Sports Authority welcomes you to the world premier outdoor entertainment venue, a 65,890-seat stadium that is accessible to all guests. Raymond James Stadium was designed to offer an exciting, comfortable experience for everyone. Parking, seating, concessions, restrooms, water fountains and signage follow guidelines of the Americans with Disabilities Act.
Parking
All restrooms are wheelchair accessible and have changing tables. Companion restrooms are available on the main and upper concourses. Please see the nearest information booth for locations or to request an access key for family restrooms. Gates A, D and West Club: From Dale Mabry Highway, travel east on Tom McEwen Blvd and enter near Lot D, outside bollards. Gates B, C and East Club: From Himes Avenue, enter at Lot B, outside bollards. Public or chartered transportation may drop off guests with disabilities at entrances A and C (see parking). For transportation from parking lots 1-10, notify the parking lot supervisor.
General Drop-Off
There are two disabled accessible parking lots at RJS: Lot A, accessed from Dale Mabry Highway on the northwest corner of the stadium, and Lot C, accessed from Himes Avenue on southeast corner of the stadium.
All other guests must be dropped off at the mass transit drop-off (drive north on Dale Mabry Highway and enter just before the pedestrian crosswalk to Steinbrenner Field.)
Accessible Drop -Off
Stadium Entrances
Guests with disabilities may be dropped off near stadium entrances at the gate indicated on their ticket.
Escalators, accessible ramps and wheeled-equipment entrances are all located at each gate. Elevators are located
ATMS ATMS are located throughout the stadium: on the main concourse, three at Quad B and three at Quad D; one in each club lounge; and one on each upper concourse at Quads B and D. Concession stands accept traveler’s checks (US dollars only) and permanent stands take credit cards.
Service Animals Service animals are permitted inside the stadium. Please contact stadium personnel in advance to make arrangements. Space for an animal will be provided upon request.
Medical Needs Please contact stadium personnel in advance to make arrangements. Listening devices are available upon request. Bottled water and complimentary cups of ice are available
Smoking
• • •
Smoking is only allowed in designated areas: • Inside each gate on ground level Along the exterior wall on the west concourse across from sections 103,108 and 118 Along the exterior wall on the east concourse across from sections 129, 133 and 143 On the terraces by the elevators of each club level and outside each club ramp door
First Aid First aid stations are located on the ground level near Ramp C and on the main and upper concourses near Ramps B and D. The stadium offers areas of refuge and climatecontrolled areas for general-ticketed guests with disabilities. These areas are located on the main and upper concourses in the first aid stations and in the elevator lobbies at Gates A and C.
Telephones Courtesy telephones are located at all information/ concierge booths. The stadium office TDD phone number is 1-800-455-8771. If you have a general problem or need assistance, text 33607 with your issue and location or call 813350-6501.
Questions and Comments If you have questions or suggestions about accessibility and amenities at RJS, please visit an information/concierge booth during an event or contact the Tampa Sports Authority during business hours at 813-350-6500. For more information about other stadium amenities or programs, pick up a complimentary guide at an information/concierge booth.