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Adviser sentiment heads south Wealth Insights Financial Planner Sentiment Index
40
39
38 31
29
24 16
20
15 15
7
-3
5000 4500
-9 -19
-20
-14
-31 -36
-40
4000
-60
clients’ reactions to market volatility and negative reporting of global economic events. “It seems people are just not doing anything,” she said. McMahon said despite the declining sentiment, few financial planners appeared unduly financially stressed by the downturn.
‘Own occupation’ TPD phase-out questioned By Chris Kennedy THE Government’s recent Stronger Super announcement states it will be phasing out the option to hold ‘ownoccupation’ Total and Permanent Disability (TPD) insurance policies within superannuation – but it’s unclear what repercussions this could have for members who hold such policies. Throughout the Stronger Super consultation process stakeholders have raised concerns that super fund members who hold ‘own-occupation’ TPD policies are unable to extract claims payments from their superannuation funds until they meet the stricter provisions of ‘any occupation’ TPD insurance, as required by the Superannuation Industry Supervision Act (SIS), or until they meet conditions for the release of superannuation funds under SIS. The latest Stronger Super announcement released a fortnight ago states the Government “will end this practice” and indicates this change needs to be made “as rapidly as possible”. The Gov-
ernment stated it will consult with industry on a suitable timeframe for the phasing out of existing policies. The Stronger Super consultation process found that stakeholders felt that for all types of insurance, the definitions should be consistent across the MySuper and choice segments for the release of insurance payments. There should also be a standard definition of TPD across funds. But the consultation paper did not indicate support for the removal of ownoccupation TPD, and Australian Institute of Superannuation Trustees chief executive Fiona Reynolds expressed disappointment that the option would be removed. “This is a valuable benefit and one that some funds have put a lot of effort into negotiating for their members. We will need to ensure that there is sufficient time for those funds to transition to the new regime and phase out existing policies that may not satisfy the new arrangements,” Reynolds said. Continued on page 3
Feb '11 45% 44%
Sept ' 11
42%
33%
18% 8%
3500
0% 2%
3000
Very bad
Source: Wealth Insights
ing conditions as being “good” or “very good” declined from 47 per cent to just 21 per cent. Commenting on the research findings, Wealth Insights managing director Vanessa McMahon said planner feedback suggested planners had been made extremely cautious by their
In your role as a financial planner, are time good or bad for you right now?
5500
32
23 1
0
Adviser Sentiment
6000
60 53
ASX All Ordinaries Index
HIGHLY volatile markets and regulatory uncertainty have continued to take their toll on financial planner sentiment, according to the latest data released by Wealth Insights. The data, contained in the Wealth Insights Financial Planner Sentiment Index, reveals the mood of planners is headed back into territory not seen since the early descent into the global financial crisis in 2008. The degree to which planner sentiment has declined is also evidenced by their responses to the question – “in your role as a financial planner, are times good or bad for you right now?” The Wealth Insights research showed a significant decline had occurred in the six months between February and September, with the number of planners reporting times as being “bad” or “very bad” rising from 8 per cent to 35 per cent, while those report-
Adviser Sentiment September 2011
Sentiment Index
By Mike Taylor
Fe b M '08 ay ' Au 08 g ' No 08 v '0 8 Fe b '09 M ay '0 Au 9 g ' No 09 v '0 Fe 9 b '1 M 0 ay ' Au 10 g '1 No 0 v '1 Fe 0 b M '11 ay Au ' 11 g '1 No 1 v '1 1
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Bad
5%
Average
Good
3%
Very good
Source: Wealth Insights
“Quite surprisingly, most of them seem to believe their businesses are weathering the period reasonably well,” she said. “It seems enough clients are still engaging with their planners and business is still rolling along.” The Wealth Insights data
reveals that financial planner sentiment reached its lowest point at negative 36 points in February/March 2009 and currently stands at minus 14 points – a position reached in the closing months of last year. Planner sentiment was at its most optimistic in 2007.
Online advice needs specific guidelines By Andrew Tsanadis THE Australian Securities and Investments Commission (ASIC) believes the liability for scaled online financial advice should fall on a financial adviser, but a lack of specific guidelines means some licensees are in the dark on their compliance commitments. The Association of Superannuation Funds of Australia’s (ASFA’s) submission to ASIC’s consultation paper Additional guidance on how to scale advice stated that a lack of specific guidance for online advice will become an issue as the market continues to expand. “The problem of developing guidelines for scaled advice online is that ASIC can only start looking at the liability surrounding web and phone-based advice when there are enough providers to compare against, and this is starting to happen. It’s hard to give guidance until you start to see failures,” said ASFA chief executive Pauline Vamos. “Online advice is such a new delivery mechanism and the law has generally not kept up with technology.” AdviceConnect chief executive Mike Giles said most clients in the market want lower cost limited advice, but he is seeing a very
Pauline Vamos slow take-up of online and phone-based solutions because large institutions are “dead afraid” of meeting their compliance commitments. “Online advice is coming, but because ASIC isn’t clear on compliance, we all have to take a baby step and see if someone tries to cut our head off,” Giles said. According to Giles, this uncertainty becomes a real issue because clients today have the ability to choose a number of channels from Continued on page 3