2024 | Broker Care Services

COMPLIMENTARY SERVICES

Broker Care is HERE FOR YOU! Our role is to assist you in making your business be the best it can be. Please don’t hesitate to contact your Broker Care coordinator. We are happy to support you and discuss your business needs. Please allow 24-48 hours notice prior for us to provide completed materials.

PROPERTY SIGNAGE

• Order sign installation and removal at your request

• Order A-boards, yard arms, directionals and solds at your request

PROPERTY INPUT

• Broker Care will not be able to activate your listing or make listing changes without the signed by Seller and broker required listing paperwork.

• New Property Listing Input for NWMLS (local feed) and Connect/DASH

• Upload listing documents to NWMLS/Connect and review for signatures, initials, check boxes, and dates

• Upload visuals such as property photos, property videos, matterports, etc. to NWMLS and Connect

• Quality Control: check listing syndication and trouble shoot if there are issues

• Open house host help/request by sending out email to those who opt in to assist

• Assist with status changes in NWMLS/Connect with exception of pending, contingent or sold which is done by our Transaction Coordinator

• Transaction Docs: Once the transaction page in Connect is lled out and saved by the broker (Required by Broker Only, your Broker Care cannot ll out for you), then your Broker Care can assist in uploading your transaction docs

MARKETING TEMPLATES

• Assist with updates and optimization for brokers online pro les on rsir.com, sothebysrealty.com, and more

• ActivePipe: Assist with email templated marketing

• ActivePipe: Upload bulk database onto system

• AMP Marketing: Facilitate brokers with assets

• Xpressdocs & Design Vault: Assist with templates brochures, postcards and stationary

• Upload videos to e-brochures

• MPresent: Assist with data input and presentation preparation

• Assist with binding reports, printing documents, feature cards or gathering marketing collateral for pick up

• Direct/facilitate brokers on company marketing opportunities and tools

• Create property yard arm yers by template, feature sheets, and silent talkers

OFFICE & TECHNOLOGICAL SUPPORT

• Book meeting rooms for client meetings and o ce calendar management

• Training for use of meeting room tools, including Zoom, o ce computers/presentation screens

• Gathering assets for new listings (magazines, video e-players, cover binds, folders)

• Set-up computer to print

• Assist with adding RSIR email to your computer and phone

• Provide instructions and assistance for setting up Email signature to RSIR email

• RSIR/o ce news and updates, as needed

• Floor time availability and management

• Manage o ce phones, including incoming calls and direct to requested brokers

• Communication with all RSIR teams: If you don’t know who to contact for di erent needs, ask your Broker Care coordinator to connect you with the right person

AVAILABLE REPORTING

• ListTrac Seller Report - automated website tra c reports for property listings (every Monday)

• Neighborhood monthly reports and trackers: rsir.com/reports

• RSIRConnect Seller Report – automated website tra c report for property listings (Weekly / Semi-Monthly / Monthly) upon request

BROKER SYSTEMS

• ActivePipe | Prepare and send email campaigns to your sphere

• AMP (Automated Marketing Platform) | Create and manage single-property website, easy-to customize social media listing and sales assets

• DesignVault | Customizable SIR assets including brochures, yers, postcards, list presentation templates, social media templates, and more

• Cloze | CRM app to track customers clients, prospects, and leads

• EmberOne | Supporting RSIR email server/hosting only (broker care can help with password reset)

• Lead Gen Program | Sign up for our lead generation

• TrendGraphix | A data tool that brokers can access and run market stats from our region (all data pulls from the Northwest Multiple Listing Service); There are courses available to help you learn the interface program as a broker system/tool

• MPresent | A digital listing presentation book, buyer’s book, and CMA that can be printed and/or viewed on screen Broker Care can help you compile elements for the various presentations

• RSIR Connect | A home base for your listings, photo/video, transaction documents, custom marketing requests, and more

• RSIR Email Alerts | Schedule branded email communication to send your clients new listing results, open houses, and neighborhood / community market report stats

• RSIR Facebook Forum | Connect with fellow RSIR brokers for advice, resources, open house help, and upcoming marketing opportunities

• RSIR Training | Register for upcoming events in Connect

• SIR Access | Exclusive tools, marketing material, company updates, and more from Sotheby's International Realty

• SIR Facebook Pages | Network with brokers across the U.S. and around the world

• Social Ad Engine | Automated and targeted social media advertising allowing you to create campaigns and track activity

• Xpressdocs | Template and custom listing materials including postcards, brochures, stationary goods, and brand materials, as well as SIR gifts to order

Custom Marketing

Marketing Tailored for You

Custom

Listing & Buyer Presentations

Agent Branding

Custom Brochures & Mailers